home phone - MI

home phone - MI
Home PHone
Home PHone
MI-Connection gives you all the phone features you expect
without all the extra charges and fees. For one low price you get
unlimited local and long distance calling to the U.S., Canada and
other select territories.
PLuS get aLL thIS InCLuded:
•unconditional Call Forwarding: Forward all incoming calls on to an
alternative number, without ringing your phone.
• busy Call Forwarding: Forward incoming calls to an alternative
number only when your line is busy.
• Selective Call Forwarding: Select a list of calling numbers whose
calls will automatically be forwarded.
• Selective Call rejection: Select a list of numbers from which incoming
calls are to be rejected.
• anonymous Call rejection: Automatically rejects all calls from
withheld numbers.
•Priority Call: Select a list of numbers from
which incoming calls will ring a distinctive tone.
•reminder Call: This feature will assist you to
remember recurring or one-time appointments.
•Speed Calling: Allows one-digit or two-digit
codes to be used as shortcuts for selected
phone numbers.
•Call hold: Put a call on hold and then dial
another number.
•Call blocking: Block outgoing calls of certain
types of numbers from your line.
•distinct ring (teen Line): This service
includes one additional line, but can add up to
two more lines for $4/month
•enhanced 9-1-1 Service: Upon emergency,
your telephone number is automatically routed
to the appropriate Public Safety Answering Pint
for your address.
•battery back-up: Your voice service is installed
with a battery back-up for use during the loss
of electric power.
•4 popular calling features: Caller ID, Call
Waiting, 3-Way Calling, and Caller ID with
Call Waiting.
•Voice mail available for just $3.95
per month!
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We make the switch easy – you can keep your current phone number
and phones.
At MI-Connection, we offer unlimited local and unlimited local long
distance packages, so you can spend as much time as you want
catching up and never worrying about counting minutes. We promise
your bill will be the same low rate month after month. Also, if you
bundle your phone service with your TV and Internet services, you can
enjoy even more savings!
Pricing subject to change. Unlimited long distance calling applies to direct-dialed calls from home
to locations in the U.S., Canada., Puerto Rico and other select territories. Unlimited local applies
to direct-dialed local calls from home to locations covered by the plan. Contact MI-Connection for
applicable coverage areas. Service (including 911/emergency services) may not function after an
extended power outage. Transfer of existing telephone number not always available.
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residential voice feature guide
PIN Change – This service allows you to change your personal
identification number (PIN). A PIN is used to access Remote Access to
Call Forwarding and to deactivate Call Blocking.
The default access code for this service is as follows:
• To access the PIN change service, press *319
After dialing the access code, to change the PIN from the handset:
•
•
•
hen prompted, enter your current PIN
W
If the current PIN is correct, your are prompted to enter a new four-digit PIN (The value 0000 is not valid)
An announcement confirms the new four-digit PIN
Caller ID – This service displays the name of the incoming caller on
your telephone, if your phone has a Caller Display screen or Caller
Display unit.
Call Waiting – This service notifies you that a second call is on the
line and allows you to switch between the calls. You are notified by
a tone when a call is waiting. Press flash to swap between calls. To
disable call waiting on a per call basis, dial *70 and then dial your
number as usual.
Call Waiting w/Caller ID – This service displays the calling number
and/or the calling name (depending on whether you have Calling
Number Delivery and/or Calling Name Delivery enabled) as part of the
notification that there’s a second call on the line.
Speed Calling – This service allows one-digit or two-digit codes to
be used as shortcuts for selected phone numbers. Once the assigned
code is entered, it automatically dials the phone number. Speed
calling short codes may map to:
• Numbers in any format (such as 1 - 10 digits, 0 +
10 digits, 10 digits, 1 + 7 digits, 0 + 7 digits, 7 digits)
• Any access codes, such as *72
Speed calling short codes may not map to combinations
of access codes followed by numbers. For example,
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a short code can map to either *72 access code or
a particular phone number, but it cannot map to *72
followed by the phone number.
The short codes have a one-digit range and a two-digit range. The defaults are 2-9 and 20-49 respectively.
• To use speed calling, dial the short code and then either dial # or wait four seconds
• To configure one-digit speed calling, press *74
• To configure two-digit speed calling, press *75
To add a short code mapping through the handset:
• Dial the one- or two-digit access code (*74 and *75 respectively).
•Enter the one-digit or two-digit short code, followed
immediately by the number to which the short code maps.
• A confirmation tone is played, then after a second of silence,
either the recorder tone or dial tone is played.
Enhanced 9-1-1 service (E-9-1-1) – With Enhanced 9-1-1
your telephone number is automatically routed to the appropriate
Public Safety Answering Point (PSAP) for your address. The
caller’s address and information is displayed to the Public Safety
dispatcher immediately upon receipt of the call. E-9-1-1 provides
emergency responders with the location of the emergency
without the person calling for help having to provide it. This is a
valuable service in an emergency should communicating one’s
location be difficult or impossible.
Call Forwarding Features
These services apply to calls that are not answered on your
telephone and are forwarded to another number. They include
Selective Call Forwarding, Busy Call Forwarding, and
Unconditional Call Forwarding.
Selective Call Forwarding – This service allows you to select
a list of calling numbers whose calls will automatically be
forwarded. To configure SCF via the Screen List Editing menu,
press *63 and follow the voice prompts.
Busy Call Forwarding – This service forwards incoming calls to
an alternative number only when your line is busy. The standard
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access codes for this service are as follows:
Dial *90
Wait for a confirmation tone, then dial the number to forward to
Wait for a confirmation tone
• If call is not answered, hang up and repeat the procedure
• To disable BCF, press *91
Unconditional Call Forwarding – This service forwards all incoming
calls on to an alternative number, without ringing your phone first. The
standard access codes for this service are as follows:
Dial *72
Wait for a confirmation tone, then dial the number to forward to
Wait for a confirmation tone
• If call is not answered, hang up and repeat the procedure
• To disable UCF, press *73
Call Hold – This service allows you to put a call on hold and then dial
another number. You can then switch back to the first call (putting the
new call on hold), and switch between the two callers.
To put the current call on hold so that you can dial a second number:
• Hit flash-hook
• Dial *52
• Dial Second Number
• You can hit flash-hook again to switch back to the first call
(putting second call on hold), and again to switch between the
two numbers.
Anonymous Call Rejection – This service automatically rejects all
calls from withheld numbers.
• To enable ACR, press *77
• To disable ACR, press *87
Selective Call Rejection – This service allows you to select a
list of numbers from which incoming calls are to be rejected.
A rejection announcement is played to the calling party.
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• To configure SCR via the Screen List Editing menu, press *60 and
follow the voice prompts
3-Way Calling – This service allows you to call another party during
an existing call and add this party to the call, creating a three-way
conversation.
To add a third party to an active call, flash-hook and then dial the
third party’s number. If the third party answers, flash-hook again to
add both of you to the original call, connecting all three parties. If the
third party does not answer or their line is busy, flash-hook twice to
rejoin the original call.
Priority Call – This service allows users to select a list of numbers
from which incoming calls will ring a distinctive tone. To configure the
service through the handset, dial the access code, which takes you
into the Screen List Editing menu system.
The standard access code for this service is as follows:
• To configure Priority Call via the Screen List Editing menu,
press *61
Distinct Ring (Teen Line) – This service allows you to have up to
three additional directory numbers while retaining only one physical
line. Calls to the additional numbers go through to the existing phone
line, but have a distinctive ring tone for each number. This service
includes one additional line, but can add up to two more lines for $4
each per month. To activate the service, call 704-660-3840.
Reminder Call – This feature will assist you to remember recurring
or one-time appointments. An announcement is played when you
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answer. Reminder calls can be individual or regular reminders. The
time at which the call is made is based on your local time zone.
To enable an individual reminder call through the handset:
• Dial the appropriate access code (see below)
• An announcement will prompt the user to dial the desired time, in 24–hour clock format, followed by #
• An announcement will confirm that the reminder has been set,
with the option to cancel at this point if desired
To enable a regular reminder call through the handset:
• Dial the appropriate access code (see below)
• An announcement will prompt the user to dial the desired time, in 24–hour clock format, followed by *
• An announcement will prompt you to dial the repeat option code (see below) followed by #
• The options are every Monday (1) to every Sunday (7), every weekday (8) and every day (9)
• An announcement will confirm that the reminder has been set, with the option to cancel at this point if desired
The default access codes for this service are as follows:
• To enable an individual reminder, press *310
• To disable all individual reminders, press *311
• To disable one individual reminder, press *312
• To check individual reminders, press *313
• To enable a regular reminder, press *314
• To disable all regular reminders, press *315
• To disable one regular reminder, press *316
• To check regular reminders, press *317
By default, the number of retries made if the line is busy is set to 1,
and the retry interval is set to 1 minute.
Toll Restriction (Call Blocking) – This service allows you to block
outgoing calls of certain types of numbers from your line. The types
of calls that can be blocked are:
• International calls
• Operator calls
• Directory calls
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• Calls to any call service access codes
Note that when access calls to access codes have been blocked, users can still enter the codes to disable
access code blocking and to check call blocking
status.
Certain types of calls are never blocked. These are:
• Toll-free calls
• Calls to service access codes
• Emergency calls
To activate blocking for a certain type of call through the handset:
• Dial the appropriate access code
• An announcement confirms that call blocking has been activated
To deactivate blocking for a certain type of call through the
handset:
• Dial the appropriate access code
• An announcement prompts you to enter your PIN code
• Enter your PIN code
• An announcement confirms that call blocking has been deactivated
The default access codes for this service are as follows:
To enable call blocking:
• All calls except emergency calls, press *341
• International calls, press *343
• Operator calls, press *344
• Calls to access codes, press *345
To disable call blocking:
• All calls except emergency calls, press *351
• International calls, press *353
• Operator calls, press *354
• Calls to access codes, press *355
Call blocking takes priority over all other call services, including:
• Any type of call forwarding
• Selective and anonymous call rejection
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