User manual | SMARTCARD INSTALLATION GUIDE Part One – Installing the

SMARTCARD INSTALLATION GUIDE

Part One – Installing the Smartcard Reader

This document in three parts provides instructions to install your Smartcard Reader, software and public keys onto your local PC. For further guidance please visit www.lawscot.org.uk/smartcard

Getting Started

This step-by-step guide assumes that you are a user with administrative privileges to install software onto your computer.

How to check if you have admin privileges: Go to START and select CONTROL PANEL, then select USER

ACCOUNTS, then MANAGE USER ACCOUNTS and check which GROUP you are in. (If you have an IT support person or department, you may wish to contact them before proceeding.)

Equipment - Reader

Before you can use a Smartcard, you must install a Smartcard reader on your host computer. The

Smartcard reader, provided by the Law Society of Scotland, is compatible with Microsoft® Windows® and

Apple® operating systems. Installation is achieved by a plug and play compliant device upon detection by your host computer.

The Smartcard reader provided is a high-performance reader for desktop use with a standing base in a robust housing – remove the Smartcard reader from the box and attach the base. Other card-readers are available, however, we recommend you use the device supplied by the Law Society of

Scotland that has been tested and will be supported during its lifetime.

Smartcard reader with desktop base fitted Insert Smartcard face-forward, with the gold chip inserted into the slot on the top pf the reader. Your photographic image will be shown on the top right as ou view the reader face on.

Installing and using a Smartcard reader 1

Equipment – supported Operating Systems

The Law Society of Scotland Smartcard will only support computer devices with the following minimum specification:

Operating system

Internet

Explorer

Windows XP®

Windows Vista®

Windows 7® (32-bit & 64-bit) OK

Windows 8® (32-bit & 64-bit) OK

Mac OS®

OK

OK

Firefox

Web Browser

Chrome

OK

OK

OK

OK

OK

OK

OK

OK

OK

Safari

Not supported

Installing the Smartcard Reader - automatically

To connect the Smartcard reader

1. Shut down and turn off your computer

2. Attach the reader to an available USB port

3. Turn on your machine and log on as a user with the ability to install applications (admin privileges)

4. Ensure your computer is connected to the internet

Installing the device driver

The reader is plug-and-play and will install all necessary drivers for use on its own.

The Smartcard reader is designed to be user-friendly and install necessary drivers by itself. If the Smartcard reader has been detected and installed properly, the LED illuminates. (green light on left-hand side display)

Your Smartcard reader is now ready for use.

However, if you are using a host computer that does not have a plug and play feature (plugging in the reader does not prompt the computer to install the appropriate driver), you must install the driver manually.

Installing and using a Smartcard reader 2

Installing the Smartcard Reader - manually

Installing the Smartcard reader manually requires to you to download the driver from the manufacturer’s website https://www.hidglobal.com/drivers and install the software on your computer.

To connect the Smartcard reader

1. Shut down and turn off your computer

2. Attach the reader to an available USB port

3. Turn on your machine and log on as a user with the ability to install applications (admin privileges)

4. Ensure your computer is connected to the internet

Installing the device driver

1. Select the link above or cut & paste into a web browser

2. Enter the following details into the search filter options:

Brand: Omnikey

Product: Onmikey 3121 USB Card Reader

OS: Enter the operating system of your computer.

If you are unsure of your Computer operating system, please check your system information:

Windows: Go to START and select CONTROL PANEL, then select SYSTEM – your computer’s Operating System will be displayed on the “Edition” tab.

Apple: From the Apple

( ) menu, choose About This Mac. Click the Version number underneath where the window says "OS X". The About This Mac window then displays your OS X version number in place of the version number.

Installing and using a Smartcard reader 3

3. Double-click the relevant driver (usually named “self-extracting archive”) in the upcoming list to

download the driver and install as per your operating system instructions.

Installing and using a Smartcard reader 4

SMARTCARD INSTALLATION GUIDE

Part Two – Installing and using the Smartcard Manager

This document in three parts provides instructions to install your Smartcard Reader, software and public keys onto your local PC. For further guidance please visit www.lawscot.org.uk/smartcard

Getting Started

This step-by-step guide assumes that you are a user with administrative privileges to install software onto your computer.

How to check if you have admin privileges: Go to START and select CONTROL PANEL, then select USER

ACCOUNTS, then MANAGE USER ACCOUNTS and check which GROUP you are in. (If you have an IT support person or department, you may wish to contact them before proceeding.)

Installing Smartcard Manager application

Once the Smartcard reader has been successfully installed, the next step is to install the manager application & drivers. The Smartcard Manager Application is a small utility that allows you to interrogate and maintain the Smartcard. The application is not required for general usage, but used in the event that passcodes need changing or confirmation of digital signatures. This tool will enable full maintenance of the

Smartcard and allow such functionality as:

• Changing PIN & PUK codes

• Unlocking PIN

• Importing certificates

• View card information

The manager application, listed in the table below, is a small utility application that is compatible with

Microsoft® Windows® and Apple ® operating systems. The application can be downloaded from the Law

Society’s website:

Application

Application purpose

Card Manager card maintenance

Application Installation File Location

Microsoft

®

http://www.lawscot.org.uk/media/865994/SmartcardWindo ws.zip

Apple

®

http://www.lawscot.org.uk/media/86607/SmartcardMac.zip

Installing and using a Smartcard Manager 1

To install the Smartcard manager application

1. Click the link above and open the file (select the appropriate link for all Windows or Apple operating systems)

2. Run the software to Install (Please allow the BIT4ID application to be installed, if prompted)

3. Select a language – English

4. Follow the on-screen instructions, and then click Next

5. Click I Agree to the License Agreement

6. Software will install, and then click Finish to complete the installation. If requested to reboot your computer, select reboot now. Failure to complete this step can result in the application not being correctly installed

7. The application is installed and will be available from the operating system programme menu

Step/ instruction

Step 1 - download

Image

Installation Screenshots

Step 2 – double-click to start installation

Step 3 – select language

Installing and using a Smartcard Manager 2

Step 4 – follow the instructions

Step 5 – agree to the

License Agreement &

Install

Installing and using a Smartcard Manager 3

Step 6 – reboot the computer to finish the installation

The Smartcard Manager will be visible in the programme list. You can also create a shortcut on the screen.

The user interface of the

Smartcard Manager allows several functions to be carried out.

Installing and using a Smartcard Manager 4

Using the Smartcard Manager

The Smartcard Manager Application is a small utility that allows the Smartcard holder to interrogate and maintain their Smartcard. The application is not required for general usage, but used in the event that passcodes need changed, confirmation of digital signature information and a test that the Smartcard

Reader is working correctly.

Function/ Feature Description

Application

Launch program from program menu, desktop or ribbon

Functionality Screenshot

Main Screen

Accessing all functions and features from the main screen

Installing and using a Smartcard Manager 5

Accessing Manager functions

Before you can use any of the functions of your

Smartcard manager, you need to log in by entering your PIN. This serves as a security feature to ensure no one else is tampering with your Smartcard.

Once you have logged in, all information stored on the card will become visible.

Installing and using a Smartcard Manager 6

Change PIN

Function for changing the

Smartcard PIN

Change PUK

Function for changing the

Smartcard PUK

Installing and using a Smartcard Manager 7

Unlock PIN

Function for using the

Smartcard’s PUK to unblock a forgotten or compromised

PIN

Refresh

Import

Export

Register certificates

Functions for adding/removing digital certificates onto your

Smartcard. These functions will not apply.

Installing and using a Smartcard Manager 8

Certificate View

Feature for viewing the list of digital certificates on the

Smartcard

Information

Feature showing the version of the Smartcard Manager

Application installed

Installing and using a Smartcard Manager 9

SMARTCARD INSTALLATION GUIDE

Part Three – Installing the Certificates

This document in three parts provides instructions to install your Smartcard Reader, software and public keys onto your local PC. For further guidance please visit www.lawscot.org.uk/smartcard

Getting Started

This step-by-step guide assumes that you are a user with administrative privileges to install software onto your computer.

How to check if you have admin privileges: Go to START and select CONTROL PANEL, then select USER

ACCOUNTS, then MANAGE USER ACCOUNTS and check which GROUP you are in. (If you have an IT support person or department, you may wish to contact them before proceeding.)

Installing Public Keys

Public keys are required to ensure that the certificates reaching our computers have been correctly issued by the certification authority. The Smartcard certificate authority is Abogacía Certification Authority (ACA, operated by RedAbogacía) in Spain.

ACA is a member of the ‘Microsoft Windows root certificate program’ and further details can be found on the Microsoft website http://social.technet.microsoft.com/wiki/contents/articles/31634.microsofttrusted-root-certificate-program-participants-v-2016-april.aspx

As such public these public keys can come pre-installed in Windows based systems. However, it might be necessary to install these keys manually.

As yet, ACA is not on the list of trusted root certificates that come pre-installed with Apple Operating

Systems. Therefore, the Public Keys will have to be installed manually if you use a Mac.

In the event that your local computer does not have the public keys installed, you will need to complete the following steps:

Installing the Certificates 1

Step 1: To install the Smartcard Trusted Root Certificate Authority

Follow the steps below to install the Smartcard root certificate key – please note the screenshot may vary slightly depending on the version of Windows your local computer is using.

Installation Screenshots

Step/ instruction

STEP 1 – Download and save the following file ACA Root Certificate.crt onto your local computer:

Image

Download URL – http://www.lawscot.org.uk/media/358679/ACA-Root-

Certificate.crt

STEP 2 – Right click on the file and select the option “install certificate” to open the

“certificate import wizard” and follow the steps below

STEP 3 – Certificate Import Wizard

Click Next to continue

Installing the Certificates 2

STEP 4 - Select the option “Place all certificates in the following store” and click

browse

STEP 5 - Select “Trusted Root Certification

Authorities” and click OK

STEP 6 – Click Next

Installing the Certificates 3

STEP 7 - Click Finish

STEP 7 - Click OK to confirm successful import of certificate

Step 2: To install the Smartcard Intermediate Certification Authority

Follow the steps below to install the Smartcard intermediate key – please note the screenshot may vary slightly depending on the version of Windows your local computer is using.

Installation Screenshots

Step/ instruction

STEP 1 – Download and save the following file ACA Trusted 2014.crt onto your local computer.

Image

Download URL – http://www.lawscot.org.uk/media/358682/ACA-Trusted-

2014.crt

Installing the Certificates 4

STEP 2 – Right click on the file and select the option Install Certificate to open the

“certificate import wizard” and follow the steps below

STEP 3 – Certificate Import Wizard

Click Next to continue

STEP 4 - Click Next

Installing the Certificates 5

STEP 5 - Click Finish

STEP 6 - Click OK to confirm successful import of certificate

Installing the Certificates 6

Troubleshooting

The following table provides a guide to the most common issues that members have experienced when initially setting up their Smartcard reader, Manager Software and subsequent usage of their digital signature. Please read all issues & solutions and check our webpage for the latest guides, FAQs and information relating to your Smartcard – www.lawscot.org.uk/smartcard

Issue

Card Manager not installing

Card Manager application not opening

Troubleshooting

Solutions

Check to ensure you do not have a previous version installed, if so remove old version before re-installing to the latest version.

Confirm you have administrative rights to install software onto your PC, if not please contact your IT support provider/ department.

Check to ensure your computer is connected to the Internet, the device will automatically download the drivers.

Check to ensure a Smartcard reader is connected to the computer. The application will not run without it.

Installing the Certificates 7