HP LaserJet Pro M1536 Multifunction Printer series, CE538A#BGJ, Pro M1536dnf User manual

HP LaserJet Pro M1536 Multifunction Printer series, CE538A#BGJ, Pro M1536dnf User manual
LASERJET PRO M1530
MFP SERIES
User Guide
HP LaserJet Pro M1530 MFP Series
User Guide
Copyright and License
Trademark Credits
© 2010 Copyright Hewlett-Packard
Development Company, L.P.
Adobe®, Acrobat®, and PostScript® are
trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CE538-90909
Edition 1, 9/2010
Java™ is a US trademark of Sun
Microsystems, Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the
product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
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Conventions used in this guide
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Table of contents
1 Product basics ................................................................................................................................................ 1
Product features ................................................................................................................................... 2
Environmental features ........................................................................................................................ 3
Accessibility features ............................................................................................................................ 3
Product views ....................................................................................................................................... 4
Front view ............................................................................................................................ 4
Back view ............................................................................................................................. 5
Interface ports ...................................................................................................................... 5
Serial number and model number location .......................................................................... 6
Control panel layout ............................................................................................................. 7
2 Control panel menus ...................................................................................................................................... 9
Setup menu ........................................................................................................................................ 10
Quick Forms menu ............................................................................................................ 11
Reports menu .................................................................................................................... 11
Fax Setup .......................................................................................................................... 12
System Setup menu .......................................................................................................... 14
Service menu ..................................................................................................................... 16
Network Setup menu ......................................................................................................... 17
Function specific menus ..................................................................................................................... 18
Copy .................................................................................................................................. 18
Fax ..................................................................................................................................... 19
3 Software for Windows .................................................................................................................................. 21
Supported operating systems for Windows ........................................................................................ 22
Supported printer drivers for Windows ............................................................................................... 22
Select the correct printer driver for Windows ..................................................................................... 22
Change print job settings .................................................................................................................... 24
Change printer-driver settings for Windows ....................................................................................... 24
Change the settings for all print jobs until the software program is closed ........................ 24
Change the default settings for all print jobs ...................................................................... 25
Change the product configuration settings ........................................................................ 25
Remove software for Windows ........................................................................................................... 26
Supported utilities for Windows .......................................................................................................... 27
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Other Windows components and utilities ........................................................................... 27
Software for other operating systems ................................................................................................. 27
4 Use the product with Mac ............................................................................................................................ 29
Software for Mac ................................................................................................................................ 30
Supported operating systems for Mac ............................................................................... 30
Supported printer drivers for Mac ...................................................................................... 30
Install software for Mac operating systems ........................................................................ 30
Remove software from Mac operating systems ................................................................. 31
Change printer-driver settings for Mac .............................................................................. 32
Software for Mac computers .............................................................................................. 33
Print with Mac ..................................................................................................................................... 34
Cancel a print job with a Mac ............................................................................................. 34
Change the paper size and type with Mac ......................................................................... 34
Create and use printing presets with Mac ......................................................................... 34
Resize documents or print on a custom paper size with Mac ............................................ 35
Print a cover page with Mac .............................................................................................. 35
Use watermarks with Mac .................................................................................................. 35
Print multiple pages on one sheet of paper with Mac ........................................................ 36
Print on both sides of the page (duplex printing) with Mac ................................................ 36
Use the Services menu with Mac ...................................................................................... 37
Fax with Mac ...................................................................................................................................... 38
Scan with Mac .................................................................................................................................... 39
5 Connect the product ..................................................................................................................................... 41
Supported network operating systems ............................................................................................... 42
Printer sharing disclaimer ................................................................................................................... 42
Connect with USB .............................................................................................................................. 42
Connect to a network ......................................................................................................................... 42
Supported network protocols ............................................................................................. 42
Install the product on a wired network ............................................................................... 43
Configure network settings ................................................................................................ 44
6 Paper and print media .................................................................................................................................. 47
Understand paper use ........................................................................................................................ 48
Special paper guidelines .................................................................................................... 48
Change the printer driver to match the paper type and size .............................................................. 50
Supported paper sizes ....................................................................................................................... 50
Supported paper types and tray capacity ........................................................................................... 51
Paper orientation for loading trays ..................................................................................... 52
Load paper trays ................................................................................................................................ 54
Load the priority input slot .................................................................................................. 54
Load Tray 1 ........................................................................................................................ 54
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Load the document feeder ................................................................................................................. 55
Configure trays ................................................................................................................................... 57
7 Print tasks ...................................................................................................................................................... 59
Cancel a print job ............................................................................................................................... 60
Basic print tasks with Windows .......................................................................................................... 61
Open the printer driver with Windows ................................................................................ 61
Get help for any printing option with Windows ................................................................... 62
Change the number of print copies with Windows ............................................................. 62
Save custom print settings for reuse with Windows .......................................................... 62
Improve print quality with Windows ................................................................................... 66
Print on both sides (duplex) with Windows ........................................................................ 67
Print multiple pages per sheet with Windows .................................................................... 71
Select page orientation with Windows ............................................................................... 73
Additional print tasks with Windows ................................................................................................... 75
Print on preprinted letterhead or forms with Windows ....................................................... 75
Print on special paper, labels, or transparencies ............................................................... 77
Print the first or last page on different paper with Windows ............................................... 80
Scale a document to fit page size ...................................................................................... 83
Add a watermark to a document with Windows ................................................................. 85
Create a booklet with Windows ......................................................................................... 85
8 Copy ............................................................................................................................................................... 87
Use copy functions ............................................................................................................................. 88
One-touch copy ................................................................................................................. 88
Multiple copies ................................................................................................................... 88
Copy a multiple-page original ............................................................................................ 89
Copy identification cards .................................................................................................... 89
Cancel a copy job .............................................................................................................. 90
Reduce or enlarge a copy image ....................................................................................... 90
Collate a copy job .............................................................................................................. 91
Copy settings ...................................................................................................................................... 91
Change copy quality .......................................................................................................... 91
Set the paper size and type for copying on special paper ................................................. 93
Save copy setting changes as default settings .................................................................. 94
Restore copy default settings ............................................................................................ 94
Copy photos ....................................................................................................................................... 96
Copy mixed-size originals .................................................................................................................. 97
Copy on both sides (duplex) ............................................................................................................... 98
Copy documents automatically .......................................................................................... 98
Copy two-sided documents manually ................................................................................ 98
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9 Scan ............................................................................................................................................................. 101
Use the scan functions ..................................................................................................................... 102
Scan methods .................................................................................................................. 102
Cancel a scan .................................................................................................................. 103
Scan settings .................................................................................................................................... 104
Scanner resolution and color ........................................................................................... 104
Scan quality ..................................................................................................................... 106
Scan a photo .................................................................................................................................... 107
10 Fax .............................................................................................................................................................. 109
Set up fax ......................................................................................................................................... 110
Install and connect the hardware ..................................................................................... 110
Configure fax settings ...................................................................................................... 113
Use the phone book ......................................................................................................................... 115
Use the control panel to create and edit the fax phone book .......................................... 115
Import or export Microsoft Outlook contacts into the fax phone book .............................. 115
Use phone-book data from other programs ..................................................................... 115
Delete the phone book ..................................................................................................... 115
Use speed dials ............................................................................................................... 116
Manage group-dial entries ............................................................................................... 118
Set fax settings ................................................................................................................................. 120
Send fax settings ............................................................................................................. 120
Receive fax settings ......................................................................................................... 124
Set fax polling .................................................................................................................. 130
Disable the product fax .................................................................................................... 130
Use fax ............................................................................................................................................. 131
Fax software .................................................................................................................... 131
Cancel a fax ..................................................................................................................... 131
Delete faxes from memory ............................................................................................... 131
Use fax on a DSL, PBX, or ISDN system ........................................................................ 132
Use fax on a VoIP service ............................................................................................... 133
Fax memory ..................................................................................................................... 133
Send a fax ........................................................................................................................ 133
Receive a fax ................................................................................................................... 141
Solve fax problems ........................................................................................................................... 143
Fax troubleshooting checklist .......................................................................................... 143
Fax error messages ........................................................................................................ 144
Troubleshoot fax codes and trace reports ....................................................................... 150
Fax logs and reports ........................................................................................................ 152
Change error correction and fax speed ........................................................................... 155
Solve problems sending faxes ......................................................................................... 156
Solve problems receiving faxes ....................................................................................... 162
Solve general fax problems ............................................................................................ 168
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Regulatory information and warranties ............................................................................................. 170
11 Manage and maintain the product ........................................................................................................... 171
Information pages ............................................................................................................................. 172
HP ToolboxFX .................................................................................................................................. 174
View HP ToolboxFX ......................................................................................................... 174
Status ............................................................................................................................... 174
Fax ................................................................................................................................... 175
Help ................................................................................................................................. 177
System Settings ............................................................................................................... 178
Print Settings ................................................................................................................... 180
Network Settings .............................................................................................................. 181
Embedded Web server ..................................................................................................................... 182
Features ........................................................................................................................... 182
Use HP Web Jetadmin software ...................................................................................................... 183
Product security features .................................................................................................................. 183
Assign a system password through the product control panel ........................................ 183
Assign a system password through the EWS .................................................................. 183
Lock the product .............................................................................................................. 184
Economy settings ............................................................................................................................. 185
Print with EconoMode ...................................................................................................... 185
Archive print ..................................................................................................................... 185
Quiet mode settings ......................................................................................................................... 186
Manage supplies and accessories ................................................................................................... 187
Print when a cartridge is at estimated end of life ............................................................. 187
Manage print cartridges ................................................................................................... 188
Replacement instructions ................................................................................................ 189
Clean the product ............................................................................................................................. 198
Clean the pickup roller ..................................................................................................... 198
Clean the document feeder pickup rollers and separation pad ....................................... 199
Clean the paper path ....................................................................................................... 199
Clean the scanner glass strip and platen ......................................................................... 200
Product updates ............................................................................................................................... 201
12 Solve problems ......................................................................................................................................... 203
Self help ........................................................................................................................................... 204
Problem-solving checklist ................................................................................................................. 205
Step 1: Check that the product power is on ..................................................................... 205
Step 2: Check the control panel for error messages ....................................................... 205
Step 3: Test print functionality ......................................................................................... 205
Step 4: Test copy functionality ......................................................................................... 205
Step 5: Test the fax sending functionality ........................................................................ 206
Step 6: Test the fax receiving functionality ...................................................................... 206
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Step 7: Try sending a print job from a computer .............................................................. 206
Factors that affect product performance .......................................................................................... 207
Restore the factory-set defaults ....................................................................................................... 207
Interpret control panel messages ..................................................................................................... 208
Control panel message types .......................................................................................... 208
Control panel messages .................................................................................................. 208
Paper feeds incorrectly or becomes jammed ................................................................................... 214
The product does not pick up paper ................................................................................ 214
The product picks up multiple sheets of paper ................................................................ 214
Prevent paper jams .......................................................................................................... 214
Clear jams ........................................................................................................................ 215
Improve print quality ......................................................................................................................... 224
Select a paper type .......................................................................................................... 225
Use paper that meets HP specifications .......................................................................... 225
Print a cleaning page ....................................................................................................... 225
Check the print cartridge .................................................................................................. 226
Use the printer driver that best meets your printing needs .............................................. 229
Improve print quality for copies ........................................................................................ 229
The product does not print or it prints slowly .................................................................................... 230
The product does not print ............................................................................................... 230
The product prints slowly ................................................................................................. 231
Solve connectivity problems ............................................................................................................ 231
Solve direct-connect problems ........................................................................................ 231
Solve network problems .................................................................................................. 231
Product software problems ............................................................................................................... 234
Solve common Mac problems .......................................................................................................... 234
The printer driver is not listed in the Print & Fax list ........................................................ 234
The product name does not appear in the product list in the Print & Fax list .................. 235
The printer driver does not automatically set up the selected product in the Print & Fax
list .................................................................................................................................... 235
A print job was not sent to the product that you wanted .................................................. 235
When connected with a USB cable, the product does not appear in the Print & Fax list
after the driver is selected. ............................................................................................... 235
You are using a generic printer driver when using a USB connection ............................. 236
Appendix A Supplies and accessories ........................................................................................................ 237
Order parts, accessories, and supplies ............................................................................................ 238
Part numbers .................................................................................................................................... 238
Print cartridge .................................................................................................................. 238
Cables and interfaces ...................................................................................................... 238
Maintenance kits .............................................................................................................. 238
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Appendix B Service and support ................................................................................................................. 239
Hewlett-Packard limited warranty statement .................................................................................... 240
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 241
Data stored on the print cartridge ..................................................................................................... 242
End User License Agreement .......................................................................................................... 243
Customer support ............................................................................................................................. 245
Repack the product .......................................................................................................................... 246
Appendix C Product specifications ............................................................................................................. 247
Physical specifications ..................................................................................................................... 248
Power consumption, electrical specifications, and acoustic emissions ............................................ 248
Environmental specifications ............................................................................................................ 248
Appendix D Regulatory information ............................................................................................................ 249
FCC regulations ............................................................................................................................... 250
Environmental product stewardship program ................................................................................... 250
Protecting the environment .............................................................................................. 250
Ozone production ............................................................................................................ 250
Power consumption ......................................................................................................... 250
Toner consumption .......................................................................................................... 251
Paper use ........................................................................................................................ 251
Plastics ............................................................................................................................ 251
HP LaserJet print supplies ............................................................................................... 251
Return and recycling instructions ..................................................................................... 251
Paper ............................................................................................................................... 252
Material restrictions .......................................................................................................... 252
Disposal of waste equipment by users in private households in the European Union .... 253
Chemical substances ....................................................................................................... 253
Material Safety Data Sheet (MSDS) ................................................................................ 253
For more information ....................................................................................................... 253
Declaration of conformity .................................................................................................................. 254
Safety statements ............................................................................................................................. 256
Laser safety ..................................................................................................................... 256
Canadian DOC regulations .............................................................................................. 256
VCCI statement (Japan) .................................................................................................. 256
Power cord instructions ................................................................................................... 256
Power cord statement (Japan) ......................................................................................... 256
EMC statement (Korea) ................................................................................................... 256
Laser statement for Finland ............................................................................................. 257
GS statement (Germany) ................................................................................................. 257
Substances Table (China) ............................................................................................... 258
Restriction on Hazardous Substances statement (Turkey) ............................................. 258
Additional statements for telecom (fax) products ............................................................................. 259
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EU Statement for Telecom Operation .............................................................................. 259
New Zealand Telecom Statements .................................................................................. 259
Additional FCC statement for telecom products (US) ...................................................... 259
Telephone Consumer Protection Act (US) ...................................................................... 260
Industry Canada CS-03 requirements ............................................................................. 260
Index ................................................................................................................................................................. 263
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1
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Product basics
●
Product features
●
Environmental features
●
Accessibility features
●
Product views
1
Product features
The product has the following features.
HP LaserJet M1536dnf MFP
2
●
Prints letter-size pages at speeds up to 26 pages per minute (ppm) and A4-size pages at speeds up to 25 ppm.
●
PCL 5 and PCL 6 printer drivers and HP postscript level 3 emulation.
●
Priority input tray holds up to 10 sheets of print media.
●
Tray 1 holds up to 250 sheets of print media or 10 envelopes.
●
Hi-Speed USB 2.0 port and 10/100 Base-T network port.
●
64-MB random-access memory (RAM).
●
Flatbed scanner and 35-page document feeder.
●
V.34 fax
●
Two RJ-11 fax phone line ports.
●
Automatic two-sided printing
Chapter 1 Product basics
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Environmental features
Duplex
Save paper by using duplex printing as your default print setting.
Print multiple pages per sheet Save paper by printing two or more pages of a document side-by-side on one sheet of paper.
Access this feature through the printer driver.
Recycling
Reduce waste by using recycled paper.
Recycle print cartridges by using the HP return process.
Accessibility features
The product includes several features that aid users with accessibility issues.
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Online user guide that is compatible with text screen-readers.
●
Print cartridges can be installed and removed by using one hand.
●
All doors and covers can be opened by using one hand.
Environmental features
3
Product views
Front view
1
2
3
4
5
8
6
7
4
1
Control panel
2
Document feeder input tray
3
Document feeder output bin
4
Scanner lid
5
Output bin
6
Priority input tray
7
Tray 1
8
Power button
Chapter 1 Product basics
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Back view
2
1
3
4
1
Kensington lock
2
Rear jam access door
3
Interface ports
4
Power connector
Interface ports
The product has a 10/100 Base-T (RJ-45) network port, a Hi-Speed USB 2.0 port, and fax ports.
1
2
3
4
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1
Hi-Speed USB 2.0 port
2
Network port
3
“Line”
4
“Telephone”
fax port
fax port
Product views
5
Serial number and model number location
The serial number and product model number label is on the back of the product.
6
Chapter 1 Product basics
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Control panel layout
1 2 3
4
20 19
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6 7 8 9 10 11
5
18 17 16
15 14 13
12
1
Speed dial buttons. Use the speed dial buttons to quickly fax documents to commonly used destinations.
2
Phone Book button. Use the Phone Book
product.
3
Fax Menu button. Use the Fax Menu
4
Alphanumeric keypad. Use the alphanumeric buttons to type data into the product control-panel display and dial
telephone numbers for faxing.
5
LCD display. Use the LCD display to navigate the menu structure and monitor product status.
6
Back button. Use the Back
7
Arrow buttons. Use the arrow buttons to navigate the menus and adjust certain settings.
8
OK button. Use the OK button to acknowledge a setting or to confirm an action to proceed.
9
Lighter/Darker button. Use the Lighter/Darker
10
Reduce/Enlarge button. Use the Reduce/Enlarge
11
Copy Menu button. Use the Copy Menu
button until the ID Copy item displays.
button to open a copy settings menu. To use the ID copy feature, press the
12
Start Copy button. Use the Start Copy
button to start a copy job.
13
# Copies button. Use the # Copies
14
Cancel button. Use the Cancel
15
Setup button. Use the Setup
16
Toner light
17
Attention light . This light indicates a problem with the product. View the LCD display for a message.
18
Ready light
19
Start Fax button. Use the Start Fax
20
Redial button. Use the Redial
button to access the phone book entries that have been set up for the
button to open a fax settings menu.
button to return to a previous menu, or to exit the menus and return to the Ready state.
button to control the brightness or darkness of a copy.
button to reduce or enlarge the size of a copy.
button to set the number of copies that you want for the current copy job.
button to cancel the current job.
button to open the main menu options.
. This light indicates that the print cartridge toner level is low.
. This light indicates that the product is ready or is processing a job.
button to start a fax job.
button to recall the last digits used for the previous fax job.
Product views
7
8
Chapter 1 Product basics
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2
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Control panel menus
●
Setup menu
●
Function specific menus
9
Setup menu
To open this menu, press the Setup
10
●
Quick Forms
●
Reports
●
Fax Setup
●
System Setup
●
Service
●
Network Setup
Chapter 2 Control panel menus
button. The following sub menus are available:
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Quick Forms menu
Menu item
Sub-menu item
Description
Notebook Paper
Narrow Rule
Prints pages that have preprinted lines
Wide Rule
Child Rule
Graph Paper
1/8 inch
Prints pages that have preprinted graph lines
5 mm
Checklist
1-Column
Prints pages that have preprinted lines with check boxes
2-Column
Music Paper
Portrait
Prints pages that have preprinted lines for writing music
Landscape
Reports menu
Menu Item
Description
Demo Page
Prints a page that demonstrates print quality.
Menu Structure
Prints a control-panel menu layout map. The active settings for each menu are listed. It also
prints a Fax Menu map.
Config Report
Prints a list of all the product settings. Includes network information when the product is
connected to the network.
Supplies Status
Prints the print-cartridge status. Includes the following information:
Network Summary
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Estimated pages remaining
●
Serial number
●
Number of pages printed
Displays status for:
●
Network hardware configuration
●
Enabled features
●
TCP/IP and SNMP information
●
Network statistics
Usage Page
Displays the number of pages printed, faxed, copied, and scanned by the product.
PCL Font List
Prints a list of all installed PCL 5 fonts.
PS Font List
Prints a list of all installed PS fonts.
PCL6 Font List
Prints a list of all installed PCL 6 fonts.
Service Page
Displays supported paper types, copy settings, and miscellaneous product settings.
Setup menu
11
Fax Setup
Menu Item
Sub-menu item
Sub-menu item
Description
Basic Setup
Time/Date
(Settings for time
format, current
time, date format,
and current date.)
Sets the time and date setting for the product.
Fax Header
Your Fax Number
Sets the identifying information that is sent to the receiving
product.
Company Name
Answer Mode
Automatic
Sets the type of answer mode. The following options are
available:
Manual
TAM
Fax/Tel
Basic Setup
●
Automatic: The product automatically answers an
incoming call on the configured number of rings.
●
TAM: A telephone answering machine (TAM) is
attached to the Aux phone port of the product. The
product will not pick up any incoming call, but only listen
for fax tones after the answering machine has picked
up the call.
●
Fax/Tel: The product must automatically pick up the
call and determine if the call is a voice or fax call. If the
call is a fax call, the product handles the call as usual.
If the call is a voice call, an audible synthesized ring is
generated to alert the user of an incoming voice call.
●
button
Manual : The user must press the Start Fax
or use an extension phone to make the product answer
the incoming call.
Rings to Answer
(Range of 1-9)
Sets the number of rings that must occur before the fax
modem answers.
Distinctive Ring
All Rings
Allows a user with distinctive-ring phone service to set which
rings are answered by the fax device.
Single
Double
Triple
●
All Rings: The product answers any calls that come
through the telephone line.
●
Single: The product answers any calls that produce a
single-ring pattern.
●
Double: The product answers any calls that produce a
double-ring pattern.
●
Triple: The product answers any calls that produce a
triple-ring pattern.
●
Double&Triple: The product answers any calls that
produce a double-ring or triple-ring pattern.
Double&Triple
Dial Prefix
On
The On setting specifies that a prefix number will be dialed
automatically when sending faxes from the product.
Off
12
Chapter 2 Control panel menus
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Menu Item
Sub-menu item
Sub-menu item
Description
Advanced Setup
Fax Resolution
Standard
Sets the resolution for sent documents. Higher resolution
images have more dots per inch (dpi), so they show more
detail. Lower resolution images have fewer dots per inch and
show less detail, but the file size is smaller.
Fine
Superfine
Photo
Light/Dark
Fit to Page
Sets the darkness of outgoing faxes. The setting is a range
from 1 to 11. Setting the slider to 6 (the default setting) will
result in no change to the faxed copy.
On
Off
Glass Size
Letter
Shrinks faxes that are larger than Letter-size or A4-size so
that they can fit onto a Letter-size or A4-size page. If this
feature is set to Off, faxes larger than Letter or A4 will print
on multiple pages.
Sets the default paper size for documents being scanned
from the flatbed scanner.
A4
Dialing Mode
Tone
Sets whether the product should use tone or pulse dialing.
Pulse
Redial if Busy
On
Sets whether or not the product should attempt to redial if
the recipient fax number is busy.
Off
Redial-No Answer
On
Sets whether the product should attempt to dial if the
recipient fax number does not answer.
Off
Redial Comm.
Error
On
Sets whether the product should attempt to redial the
recipient fax number if a communication error occurs.
Off
Detect Dial Tone
On
Sets whether the product should check for a dial tone before
sending a fax.
Off
Advanced Setup
(continued)
Billing Codes
Off
On
Extension Phone
On
Off
Stamp Faxes
Off
On
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Enables the use of billing codes when set to On. A prompt
will appear that asks you to enter the billing code for an
outgoing fax.
When this feature is enabled, the user can press the 1-2-3
buttons on the extension phone to cause the product to
answer an incoming fax call.
Sets product to add the date, time, sender's phone number,
and page number to each page of the faxes that this product
receives.
Setup menu
13
Menu Item
Sub-menu item
Sub-menu item
Description
Private Receive
On
Setting Private Receive to On requires you to have set a
password in product security. After the password is set, the
following options are set:
Off
Confirm Fax #
Private Receive is turned on.
●
All old faxes are deleted from memory.
●
Forward Fax or Receive to PC are set to On and are
not allowed to be set.
●
All incoming faxes are stored in memory.
Print Faxes
Prints stored faxes when the private-receive feature is on.
This menu item appears only when the private-receive
feature is turned on.
On
Sets whether an outgoing fax requires you to confirm the
number to which you are sending the fax. This feature is
useful in ensuring that faxes that contain sensitive
information go to the correct destination.
Off
Allow Reprint
●
On
Sets whether all received faxes stored in available memory
can be reprinted.
Off
F/T Ring Time
(A range that
depends on the
country/region in
which the product
operates)
Sets when the product should stop sounding the Fax/Tel
audible ring to notify the user of an incoming voice call.
Print Duplex
Off
Sets whether incoming faxes are printed on both sides of the
paper.
On
Fax Speed
Fast(V.34)
Increases or decreases the allowed fax communication
speed.
Medium(V.17)
Slow(V.29)
System Setup menu
14
Menu Item
Sub-menu item
Language
(List of available
control-panel
display languages.)
Chapter 2 Control panel menus
Sub-menu item
Description
Sets the language in which the control panel displays
messages and product reports.
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Menu Item
Sub-menu item
Sub-menu item
Description
Paper Setup
Def. Paper Size
Letter
Sets the size for printing internal reports or any print job that
does not specify a size.
A4
Legal
Def. Paper Type
Lists available
media types.
Sets the type for printing internal reports or any print job that
does not specify a type.
Tray 1
Paper Type
Sets the default size and type for tray 1.
Paper Size
Paper Out Action
Wait Forever
Cancel
Determines how the product reacts when a print job requires
a media size or type that is unavailable or when a specified
tray is empty.
Override
●
Select Wait Forever to make the product wait until the
correct media is loaded.
●
Select Override to print on a different size paper after
a specified delay.
●
Select Cancel to automatically cancel the print job after
a specified delay.
●
If either Override or Cancel is chosen, the control
panel prompts for the number of seconds to delay. Use
the arrow keys to either decrease the time or increase
the time up to 3600 seconds.
Print Density
(Range of 1-5)
Sets how much toner the product should apply to thicken
lines and edges.
Volume Settings
Alarm Volume
Soft
Ring Volume
Medium
Key-Press Volume
Loud
Phoneline Volume
Off
Sets the volume levels for the product. Each volume-type
has the same four volume settings.
Time/Date
(Settings for time
format, current time,
date format, and
current date.)
Sets the time and date setting for the product.
Product Security
On
Sets the product-security feature. When the setting is set to
On, you must set a personal identification number (PIN).
Off
Disable Fax
On
Disables the product fax features. If a password has been
set under the Product Security setting, you must enter the
password to disable the fax features. If a password has not
been set, you will be prompted to create one.
Off
At Very Low
Black Cartridge
Stop
Sets how the product reacts when it detects that the print
cartridge is out.
Prompt
Continue
User-Defined Low
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Black
(Range of 1-20)
Sets the percentage at which the control panel generates a
low-toner message.
Setup menu
15
Menu Item
Sub-menu item
Courier Font
Regular
Sub-menu item
Description
Sets Courier font values.
Dark
Quiet Mode
On
Sets the Quiet Mode setting for the product.
Off
Service menu
Menu item
Fax Service
Sub-menu item
Description
Clear Saved Faxs
Clears all faxes in memory. These include any
received faxes (including non-printed, non-sent PC
upload, and non-forwarded faxes), unsent faxes
(including delayed faxes), and any printed faxes that
are still in memory. Deleted faxes cannot be
recovered. For each deleted item, the fax activity log
is updated.
Run Fax Test
Performs a fax test to verify that the phone cord is
plugged in the correct outlet and that there is a signal
on the phone line. A fax test report is printed indicating
the results.
Print T.30 Trace
Never
Prints or schedules a report that is used to
troubleshoot fax transmission issues.
If error
At End of Call
Now
Error Correction
The error correction mode allows the sending device
to re-transmit data if it detects an error signal. The
default setting is on.
Fax Service Log
The fax service log prints out the last 40 entries in the
fax log.
Cleaning Page
Cleans the product when specks or other marks
appear on printed output. The cleaning process
removes dust and excess toner from the paper path.
When selected, the product prompts you to load plain
Letter or A4 paper in Tray 1. Press the OK button to
begin the cleaning process. Wait until the process
completes. Discard the page that prints.
USB Speed
High
Sets the USB speed. The High setting is the default
setting.
Full
Less Paper Curl
On
When printed pages are consistently curled, this
option sets the product to a mode that reduces curl.
Off
The default setting is Off.
16
Chapter 2 Control panel menus
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Menu item
Sub-menu item
Description
Archive Print
On
When printing pages that will be stored for a long time,
this option sets the product to a mode that reduces
toner smearing and dusting.
Off
The default setting is Off.
Firmware Date
Displays the current firmware date code.
Restore Defaults
Sets all settings to the factory default values.
Network Setup menu
Menu item
Sub-menu item
Description
TCP/IP Config
Automatic
Automatic automatically configures all the TCP/IP settings via
DHCP, BootP or AutoIP.
Manual
Manual requires you to manually configure the IP address, subnet
mask, and default gateway.
The control panel prompts you to specify values for each address
section. Use the arrow buttons to increase or decrease the value.
Press the OK button to accept the value and move the cursor to
the next field.
As each address is completed, the product prompts for address
confirmation before moving to the next one. After all three
addresses are set, the product automatically restarts.
Auto Crossover
On
Sets the auto crossover function.
Off
Network Services
IPv4
Sets whether the product will use either IPv4 or IPv6 protocol.
IPv6
Show IP Address
Yes
Sets whether the product displays the IP address on the control
panel.
No
Link Speed
Automatic
Sets the link speed manually if needed.
10T Full
After setting the link speed, the product automatically restarts.
10T Half
100TX Full
100TX Half
Restore Defaults
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Resets all network configurations to their factory defaults.
Setup menu
17
Function specific menus
The product features function-specific menus for copying and faxing. To open these menus, touch the
button for that function on the control panel.
Copy
Menu item
Sub-menu item
Description
# of copies
Sets the default number of copies to be printed.
ID Copy
Copies both sides of identification cards, or other small-size
documents, onto the same side of one sheet of paper.
Reduce/Enlarge
Original=100%
Sets the default percentage to reduce or enlarge a copied
document.
Legal to Letter=78%
Legal to A4=83%
A4 to Letter=94%
Letter to A4=97%
Full Page=91%
Fit to Page
2 pages per sheet
4 pages per sheet
Custom: 25 to 400%
Light/Dark
Optimize
Specifies the contrast of the copy.
Auto
Adjusts the copy quality settings in order to best capture the
original document quality.
Mixed
Picture
Photograph
Text
Paper
Paper Size
Sets the output paper size and type.
Paper Type
Multi-Page Copy
On
Sets the default multi-page flatbed copy option.
Off
Collation
On
Sets the default collation option.
Off
Tray Select
Auto Select
Sets the input tray that the product will pull paper from when
printing a copy.
Tray 1
Two-Sided
1 to 1 sided
Sets the product two-sided printing conditions for the original
and copied documents.
1 to 2 sided
18
Chapter 2 Control panel menus
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Menu item
Sub-menu item
Description
Draft Mode
On
Sets the copy print quality to the draft print mode.
Off
Set as New Defaults
Saves any changes you have made to this menu as the new
defaults.
Restore Defaults
Sets all customized copy settings to the factory default
values.
Fax
Menu Item
Sub-menu item
Sub-menu item
Description
Fax Reports
Fax Confirmation
Never
Sets whether or not the product prints a confirmation report
after a successful sending or receiving job.
Send fax only
Receive Fax
Every Fax
Include 1st page
On
Sets whether or not the product includes a thumbnail image
of the first page of the fax on the report.
Off
Fax Error Report
Every Error
Sets whether or not the product prints a report after a failed
sending or receiving job.
Send error
Receive error
Never
Last Call Report
Fax Activity Log
Prints a detailed report of the last fax operation, either sent
or received.
Print Log Now
Print Log Now: Prints a list of the faxes that have been sent
from or received by this product.
Auto Log Print
Auto Log Print: Select On to automatically print a report
after every fax job. Select Off to turn off the automatic print
feature.
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Phone Book
Prints a list of the speed dials that have been set up for this
product.
Junk Fax List
Prints a list of phone numbers that are blocked from sending
faxes to this product.
Billing Report
Prints a list of billing codes that have been used for outgoing
faxes. This report shows how many sent faxes were billed
to each code. This menu item appears only when the billing
codes feature is turned on.
All Fax Reports
Prints all fax-related reports.
Function specific menus
19
Menu Item
Sub-menu item
Sub-menu item
Description
Send Options
Send a Fax
Fax Number
Sends a fax from the product.
Send Fax Later
Send Time
Sends a delayed fax at the time and date, and to the fax
number, that you provide at the product.
Send Date
Fax Number
Fax Job Status
Fax Resolution
Displays lists of fax jobs waiting to be sent, forwarded, or
printed.
Standard
Fine
Superfine
Sets the resolution for sent documents. Higher resolution
images have more dots per inch (dpi), so they show more
detail. Lower resolution images have fewer dots per inch and
show less detail, but the file size is smaller.
Photo
Receive Options
Print Faxes
Block Junk Faxes
Prints fax jobs that were stored for private receiving. This
menu item appears only if the Private Receive setting is
activated. You must enter the password to print private
faxes.
Add Number
Delete Number
Delete All
Modifies the blocked fax list. The blocked fax list can contain
up to 30 numbers. When the product receives a call from
one of the blocked fax numbers, it deletes the incoming fax.
It also logs the blocked fax in the activity log along with jobaccounting information.
Junk Fax List
Reprint Faxes
Forward Fax
Reprint faxes that the product received previously. This
menu item appears only if the Allow Reprint setting is
activated.
Off
Sets product to send all received faxes to another fax
machine.
On
Polling Receive
Phone Book
Setup
Individual Setup
Allows the product to call another fax machine that has
polling send enabled.
Add/Edit
Delete
Group Setup
Edits the fax phone book speed dials and group-dial entries.
The product supports up to 120 phone book entries, which
can be either individual or group entries.
Add/Edit Group
Delete Group
Del. # in group
Delete All
Print Report Now
20
Chapter 2 Control panel menus
Prints the phone book report.
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3
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Software for Windows
●
Supported operating systems for Windows
●
Supported printer drivers for Windows
●
Select the correct printer driver for Windows
●
Change print job settings
●
Change printer-driver settings for Windows
●
Remove software for Windows
●
Supported utilities for Windows
●
Software for other operating systems
21
Supported operating systems for Windows
The product supports the following Windows operating systems:
Recommended software installation
Print and scan drivers only
●
Windows XP (32-bit, Service Pack 2)
●
Windows Server 2003 (32-bit, Service Pack 3)
●
Windows Vista (32-bit and 64-bit)
●
Windows Server 2008
●
Windows 7 (32-bit and 64-bit)
Supported printer drivers for Windows
●
HP PCL 6 (this is the default printer driver)
●
HP Universal Print Driver for Windows Postcript
●
HP Universal Print Driver for PCL 5
The printer drivers include online Help that has instructions for common printing tasks and also describes
the buttons, checkboxes, and drop-down lists that are in the printer driver.
NOTE: For more information about the UPD, see www.hp.com/go/upd.
Select the correct printer driver for Windows
Printer drivers provide access to the product features and allow the computer to communicate with the
product (using a printer language). Check the installation notes and readme files on the product CD for
additional software and languages.
HP PCL 6 driver description
●
Installs from the Add Printer wizard
●
Provided as the default driver
●
Recommended for printing in all supported Windows environments
●
Provides the overall best speed, print quality, and product-feature support for most users
●
Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in Windows
environments
●
Might not be fully compatible with third-party and custom software programs that are based on
PCL 5
HP UPD PS driver description
22
●
Available for download from the Web at www.hp.com/go/ljm1530series_software
●
Recommended for printing with Adobe® software programs or with other highly graphics-intensive
software programs
●
Provides support for printing from postscript emulation needs, or for postscript flash font support
Chapter 3 Software for Windows
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HP UPD PCL 5 driver description
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●
Available for download from the Web at www.hp.com/go/ljm1530series_software
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
Designed for use in corporate Windows environments to provide a single driver for use with multiple
printer models
●
Preferred when printing to multiple printer models from a mobile Windows computer
Select the correct printer driver for Windows
23
Change print job settings
Tool for changing the settings
Method for changing the
settings
Duration of changes
Hierarchy of changes
Software program settings
On the File menu in the software
program, click Page Setup or a
similar command.
These settings are in effect for
the current print job only.
Settings changed here override
settings changed anywhere else.
Printer Properties in the software
program
The steps vary for each software
program. This procedure is most
common.
These settings are in effect for
the current session of the
software program.
Settings changed here override
default printer driver settings and
default product settings.
These settings remain in effect
until you change them again.
You can override these settings
by changing settings in the
software program.
Default printer driver settings
1.
On the File menu in the
software program, click
Print.
2.
Select the product, and then
click Properties or
Preferences.
3.
Change the settings on any
of the tabs.
1.
Open the list of printers on
your computer, and select
this product.
NOTE: This step varies
for each operating system.
Default product settings
2.
Click Printer, and then click
Printing Preferences.
3.
Change the settings on any
of the tabs.
Change product settings on the
control panel, or in the product
management software that came
with your product.
NOTE: This method changes
the default settings for the printer
driver for all software programs.
These settings remain in effect
until you change them again.
You can override these settings
by making changes with any
other tool.
Change printer-driver settings for Windows
Change the settings for all print jobs until the software program is closed
1.
On the File menu in the software program, click Print.
2.
Select the driver, and then click Properties or Preferences.
The steps can vary; this procedure is most common.
24
Chapter 3 Software for Windows
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Change the default settings for all print jobs
1.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu
view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu
view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and
Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
2.
Right-click the driver icon, and then select Printing Preferences.
Change the product configuration settings
1.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu
view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu
view): Click Start, click Settings, and then click Printers.
Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and
Sound click Printer.
Windows 7: Click Start, and then click Devices and Printers.
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2.
Right-click the driver icon, and then select Properties or Printer properties.
3.
Click the Device Settings tab.
Change printer-driver settings for Windows
25
Remove software for Windows
Windows XP
1.
Click Start, and then click Programs.
2.
Click HP, and then click the product name.
3.
Click Uninstall, and then follow the onscreen instructions to remove the software.
Windows Vista and Windows 7
26
1.
Click Start, and then click All Programs.
2.
Click HP, and then click the product name.
3.
Click Uninstall, and then follow the onscreen instructions to remove the software.
Chapter 3 Software for Windows
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Supported utilities for Windows
●
HP Web Jetadmin
●
HP Embedded Web Server
●
HP ToolboxFX
Other Windows components and utilities
●
Software installer — automates the printing system installation
●
Online Web registration
●
HP LaserJet Scan
●
PC Fax Send
Software for other operating systems
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OS
Software
UNIX
For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the
HP Jetdirect printer installer for UNIX.
Linux
For information, go to www.hp.com/go/linuxprinting.
Supported utilities for Windows
27
28
Chapter 3 Software for Windows
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4
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Use the product with Mac
●
Software for Mac
●
Print with Mac
●
Fax with Mac
●
Scan with Mac
29
Software for Mac
Supported operating systems for Mac
The product supports the following Mac operating systems:
●
Mac OS X 10.5, 10.6, and later
NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For Mac
OS X 10.6, Intel Core Processor Macs are supported.
Supported printer drivers for Mac
The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer
Dialog Extensions (PDEs) for use with Mac OS X computers. The HP printer PPD and PDE files, in
combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access
to specific HP printer features.
Install software for Mac operating systems
Install software for Mac computers connected directly to the product
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a
cable that is no longer than 2 m (6.5 ft).
1.
Connect the USB cable to the product and the computer.
2.
Install the software from the CD.
3.
Click HP Installer icon, and follow the onscreen instructions.
4.
On the Congratulations screen, click the Close button.
5.
Print a page from any program to make sure that the printing software is correctly installed.
Install software for Mac computers on a wired network
Configure the IP address
The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or
AutoIP.
30
Chapter 4 Use the product with Mac
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Manual configuration
Only the IPv4 protocol can be configured manually.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select Network Setup, and then press the OK button.
3.
Use the arrow buttons to select TCP/IP Config, and then press the OK button.
4.
Use the arrow buttons to select Manual, and then press the OK button.
5.
Use the alphanumeric buttons to type the IP address, and then press the OK button.
6.
If the IP address is incorrect, use the arrow buttons to select No, and then press the OK button.
Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet mask and default
gateway settings.
Automatic configuration
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select Network Setup, and then press the OK button.
3.
Use the arrow buttons to select TCP/IP Config, and then press the OK button.
4.
Use the arrow buttons to select Automatic, and then press the OK button.
It may take several minutes before the automatic IP address is ready for use.
NOTE: If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or
AutoIP), these settings can be changed by using the embedded Web server or HP ToolboxFX only.
Install the software
1.
Quit all programs on the computer.
2.
Install the software from the CD.
3.
Click the HP Installer icon, and follow the onscreen instructions.
4.
On the Congratulations screen, click the Close button.
5.
Print a page from any program to make sure that the printing software is correctly installed.
Remove software from Mac operating systems
You must have administrator rights to remove the software.
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1.
Disconnect the product from the computer.
2.
Open Applications.
3.
Select Hewlett Packard.
4.
Select HP Uninstaller.
5.
Select the product from the list of devices, and then click the Uninstall button.
6.
After the software is uninstalled, restart the computer and empty the Trash.
Software for Mac
31
Change printer-driver settings for Mac
Change the settings for all print jobs
until the software program is closed
Change the default settings for all
print jobs
Change the product configuration
settings
1.
On the File menu, click the Print
button.
1.
On the File menu, click the Print
button.
Mac OS X 10.5 and 10.6
2.
Change the settings that you want
on the various menus.
2.
Change the settings that you want
on the various menus.
3.
On the Presets menu, click the
Save As... option and type a name
for the preset.
1.
2.
3.
These settings are saved in the
Presets menu. To use the new settings,
you must select the saved preset option 4.
every time you open a program and print.
5.
32
Chapter 4 Use the product with Mac
From the Apple menu
, click the
System Preferences menu and
then click the Print & Fax icon.
Select the product in the left side of
the window.
Click the Options & Supplies
button.
Click the Driver tab.
Configure the installed options.
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Software for Mac computers
HP Utility for Mac
Use the HP Utility to set up product features that are not available in the printer driver.
You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to
a TCP/IP-based network.
Open the HP Utility
From the dock, click HP Utility.
-orFrom Applications, click Hewlett Packard, and then click HP Utility.
HP Utility features
Use the HP Utility software to perform the following tasks:
●
Obtain information about supplies status.
●
Obtain information about the product, such as the firmware version and the serial number.
●
Print a configuration page.
●
For products connected to an IP-based network, obtain network information and open the
HP Embedded Web Server.
●
Configure the paper type and size for the tray.
●
Transfer files and fonts from the computer to the product.
●
Update the product firmware.
●
Configure basic fax settings.
Supported utilities for Mac
HP Embedded Web Server
The product is equipped with an embedded Web server, which provides access to information about
product and network activities.
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Software for Mac
33
Print with Mac
Cancel a print job with a Mac
If the print job is currently printing, cancel it by pressing the Cancel
panel.
button on the product control
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more
than one process is running (for example, the product is printing a document while receiving a fax),
pressing the Cancel button clears the process that currently appears on the product control panel.
You can also cancel a print job from a software program or a print queue.
To stop the print job immediately, remove the remaining print media from the product. After printing
stops, use one of the following options:
●
Product control panel: To cancel the print job, press and release the Cancel
product control panel.
●
Software program: Typically, a dialog box appears briefly on the computer screen, allowing you
to cancel the print job.
●
Mac print queue: Open the print queue by double-clicking the product icon in the dock. Highlight
the print job, and then click Delete.
button on the
Change the paper size and type with Mac
1.
On the File menu in the software program, click the Print option.
2.
In the Copies & Pages menu, click the Page Setup button.
3.
Select a size from the Paper Size drop-down list, and then click the OK button.
4.
Open the Finishing menu.
5.
Select a type from the Media-type drop-down list.
6.
Click the Print button.
Create and use printing presets with Mac
Use printing presets to save the current printer driver settings for reuse.
Create a printing preset
34
1.
On the File menu, click the Print option.
2.
Select the driver.
3.
Select the print settings that you want to save for reuse.
4.
In the Presets menu, click the Save As... option, and type a name for the preset.
5.
Click the OK button.
Chapter 4 Use the product with Mac
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Use printing presets
1.
On the File menu, click the Print option.
2.
Select the driver.
3.
In the Presets menu, select the printing preset.
NOTE: To use printer-driver default settings, select the standard option.
Resize documents or print on a custom paper size with Mac
Mac OS X 10.5 and 10.6
1.
On the File menu, click the Print option.
Use one of these methods.
2.
Click the Page Setup button.
3.
Select the product, and then select the correct settings for the Paper Size and
Orientation options.
1.
On the File menu, click the Print option.
2.
Open the Paper Handling menu.
3.
In the Destination Paper Size area, click the Scale to fit paper size box, and
then select the size from the drop-down list.
Print a cover page with Mac
1.
On the File menu, click the Print option.
2.
Select the driver.
3.
Open the Cover Page menu, and then select where to print the cover page. Click either the Before
Document button or the After Document button.
4.
In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.
Use watermarks with Mac
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1.
On the File menu, click the Print option.
2.
Open the Watermarks menu.
3.
From the Mode menu, select the type of watermark to use. Select the Watermark option to print
a semi-transparent message. Select the Overlay option to print a message that is not transparent.
4.
From the Pages menu, select whether to print the watermark on all pages or on the first page only.
5.
From the Text menu, select one of the standard messages, or select the Custom option and type
a new message in the box.
6.
Select options for the remaining settings.
Print with Mac
35
Print multiple pages on one sheet of paper with Mac
1.
On the File menu, click the Print option.
2.
Select the driver.
3.
Open the Layout menu.
4.
From the Pages per Sheet menu, select the number of pages that you want to print on each sheet
(1, 2, 4, 6, 9, or 16).
5.
In the Layout Direction area, select the order and placement of the pages on the sheet.
6.
From the Borders menu, select the type of border to print around each page on the sheet.
Print on both sides of the page (duplex printing) with Mac
Use automatic duplex printing
1.
Insert enough paper into one of the trays to accommodate the print job.
2.
On the File menu, click the Print option.
3.
Open the Layout menu.
4.
From the Two-Sided menu, select a binding option.
Print on both sides manually
36
1.
Insert enough paper into one of the trays to accommodate the print job.
2.
On the File menu, click the Print option.
3.
Open the Finishing menu, and click the Manual Duplex tab or open the Manual Duplex menu.
4.
Click the Manual Duplex box, and select a binding option.
5.
Click the Print button. Follow the instructions in the pop-up window that appears on the computer
screen before replacing the output stack in Tray 1 for printing the second half.
6.
Go to the product, and remove any blank paper that is in Tray 1.
7.
Insert the printed stack face-up with the bottom edge feeding into the printer first in Tray 1. You
must print the second side from Tray 1.
8.
If prompted, press the appropriate control-panel button to continue.
Chapter 4 Use the product with Mac
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Use the Services menu with Mac
If the product is connected to a network, use the Services menu to obtain product and supply-status
information.
1.
On the File menu, click the Print option.
2.
Open the Services menu.
3.
To open the embedded Web server and perform a maintenance task, do the following:
4.
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a.
Select the Device Maintenance tab.
b.
Select a task from the drop-down list.
c.
Click the Launch button.
To go to various support Web sites for this product, do the following:
a.
Select the Services on the Web tab.
b.
Select an option from the menu.
c.
Click the Go! button.
Print with Mac
37
Fax with Mac
To send a fax by printing to a fax driver, complete the following steps:
1.
Open the document that you want to fax.
2.
Click File and then click Print.
3.
In the Printer pop-up menu, select the fax print queue that you want to use.
4.
In the Copies field, adjust the number of copies if necessary.
5.
In the Paper Size pop-up menu, adjust the paper size if necessary.
6.
In the Fax Information area, enter the fax number of one or more recipients.
NOTE: If you need to include a dialing prefix, enter it in the Dialing Prefix field.
7.
38
Click Fax.
Chapter 4 Use the product with Mac
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Scan with Mac
Use the HP Scan software to scan images to a Mac computer.
1.
Load the document onto the scanner glass or into the document feeder.
2.
Open the Applications folder, and then click Hewlett-Packard. Double-click HP Scan.
3.
Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this
product from the list, and click Continue.
4.
To use the standard preset settings, which produce acceptable results for images and text, click
the Scan button.
To use presets optimized for pictures or text documents, select a preset from the Scanning
Presets pop-up menu. To adjust the settings, click the Edit button. When you are ready to scan,
click the Scan button.
5.
To scan more pages, load the next page and click Scan. Click Append to List to add the new
pages to the current list. Repeat until you have scanned all the pages.
6.
Click the Save button, and then browse to the folder on your computer where you want to save the
file.
NOTE: To print the scanned images now, click the Print button.
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Scan with Mac
39
40
Chapter 4 Use the product with Mac
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5
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Connect the product
●
Supported network operating systems
●
Printer sharing disclaimer
●
Connect with USB
●
Connect to a network
41
Supported network operating systems
The following operating systems support network printing:
Recommended software
installation
●
Windows XP (32-bit, Service Pack
2)
●
Windows Vista (32-bit and 64-bit)
●
Windows 7 (32-bit and 64-bit)
Print and scan driver
Printer driver only
●
Windows Server 2003 (32-bit,
Service Pack 3)
●
Linux (Web only)
●
UNIX model scripts (Web only)
●
Windows Server 2008
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems
and not of the HP printer drivers. Go to Microsoft at www.microsoft.com.
Connect with USB
NOTE: Do not connect the USB cable from the product to the computer until the installer prompts you
to do so.
1.
Insert the product CD into your computer. If the software installer does not start, navigate to the
setup.exe file on the CD and double-click the file.
2.
Follow the installer instructions.
3.
Allow the installation process to complete, and then restart the computer.
Connect to a network
Supported network protocols
To connect a networking-equipped product to a network, you need a network that uses one or more of
the following protocols.
42
●
TCP/IP (IPv4 or IPv6)
●
Port 9100
●
LPR
●
DHCP
●
AutoIP
●
SNMP
●
Bonjour
●
SLP
●
WSD
Chapter 5 Connect the product
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●
NBNS
●
LLMNR
Install the product on a wired network
Configure the IP address
The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or
AutoIP.
Manual configuration
Only the IPv4 protocol can be configured manually.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select Network Setup, and then press the OK button.
3.
Use the arrow buttons to select TCP/IP Config, and then press the OK button.
4.
Use the arrow buttons to select Manual, and then press the OK button.
5.
Use the alphanumeric buttons to type the IP address, and then press the OK button.
6.
If the IP address is incorrect, use the arrow buttons to select No, and then press the OK button.
Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet mask and default
gateway settings.
Automatic configuration
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select Network Setup, and then press the OK button.
3.
Use the arrow buttons to select TCP/IP Config, and then press the OK button.
4.
Use the arrow buttons to select Automatic, and then press the OK button.
It may take several minutes before the automatic IP address is ready for use.
NOTE: If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or
AutoIP), these settings can be changed by using the embedded Web server or HP ToolboxFX only.
Install the software
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1.
Quit all programs on the computer.
2.
Install the software from the CD.
3.
Follow the onscreen instructions.
4.
When prompted, select the Connect through a wired network option, and then click the Next
button.
5.
From the list of available printers, select the printer that has the correct IP address.
6.
Click the Finish button.
Connect to a network
43
7.
On the More Options screen, you can install more software, or click the Finish button.
8.
Print a page from any program to make sure that the printing software is correctly installed.
Configure network settings
View or change network settings
Use the embedded Web server to view or change IP configuration settings.
1.
Print a configuration page, and locate the IP address.
●
If you are using IPv4, the IP address contains only digits. It has this format:
xxx.xxx.xxx.xxx
●
If you are using IPv6, the IP address is a hexadecimal combination of characters and digits.
It has a format similar to this:
xxxx::xxxx:xxxx:xxxx:xxxx
2.
To open the HP Embedded Web Server, type the IP address (IPv4) into the address line of a Web
browser. For IPv6, use the protocol established by the Web browser for entering IPv6 addresses.
3.
Click the Networking tab to obtain network information. You can change settings as needed.
Set or change the product password
Use the HP Embedded Web Server to set a password or change an existing password for a product on
a network.
1.
Type the product IP address into the address line of a Web browser. Click the Networking tab,
and click the Security link.
NOTE: If a password has previously been set, you are prompted to type the password. Type the
password, and then click the Apply button.
2.
Type the new password in the New Password box and in the Verify password box.
3.
At the bottom of the window, click the Apply button to save the password.
Link speed setting
NOTE: Incorrect changes to the link speed setting might prevent the product from communicating with
other network devices. For most situations, the product should be left in automatic mode. Changes can
cause the product to power cycle. Changes should be made only while the product is idle.
44
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select Network Setup, and then press the OK button.
3.
Use the arrow buttons to select Link Speed, and then press the OK button.
4.
Use the arrow buttons to select one of the following settings.
●
Automatic
●
10T Full
Chapter 5 Connect the product
button.
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●
10T Half
●
100TX Full
●
100TX Half
NOTE: The setting must match with the network product to which you are connecting (a network
hub, switch, gateway, router, or computer).
5.
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Press the OK button. The product turns off and then on.
Connect to a network
45
46
Chapter 5 Connect the product
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6
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Paper and print media
●
Understand paper use
●
Change the printer driver to match the paper type and size
●
Supported paper sizes
●
Supported paper types and tray capacity
●
Load paper trays
●
Load the document feeder
●
Configure trays
47
Understand paper use
This product supports a variety of paper and other print media in accordance with the guidelines in this
user guide. Paper or print media that does not meet these guidelines might cause poor print quality,
increased jams, and premature wear on the product.
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do
not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend
the use of other brands of media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and/or humidity levels,
or other variables over which Hewlett-Packard has no control.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might
cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard
warranty or service agreements.
Special paper guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory
results. When using special paper or print media, be sure to set the type and size in the printer driver
to obtain the best results.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise
dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the
product.
Media type
Do
Envelopes
●
Store envelopes flat.
●
Use envelopes where the seam
extends all the way to the corner of
the envelope.
●
●
Labels
Transparencies
Letterhead or preprinted forms
48
Chapter 6 Paper and print media
Do not
Use peel-off adhesive strips that
are approved for use in laser
printers.
●
Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
●
Do not use self-stick adhesives or
other synthetic materials.
●
Use only labels that have no
exposed backing between them.
●
Do not use labels that have wrinkles
or bubbles, or are damaged.
●
Use labels that lie flat.
●
Do not print partial sheets of labels.
●
Use only full sheets of labels.
●
Use only transparencies that are
approved for use in color laser
printers.
●
Do not use transparent print media
not approved for laser printers.
●
Place transparencies on a flat
surface after removing them from
the product.
●
Use only letterhead or forms
approved for use in laser printers.
●
Do not use raised or metallic
letterhead.
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Media type
Do
Do not
Heavy paper
●
Use only heavy paper that is
●
approved for use in laser printers
and meets the weight specifications
for this product.
Do not use paper that is heavier
than the recommended media
specification for this product unless
it is HP paper that has been
approved for use in this product.
Glossy or coated paper
●
Use only glossy or coated paper
that is approved for use in laser
printers.
●
Do not use glossy or coated paper
designed for use in inkjet products.
Understand paper use
49
Change the printer driver to match the paper type and
size
NOTE: If you change the page settings in the software program, those settings override any settings
in the printer driver.
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Select a size from the Paper size drop-down list.
5.
Select a paper type from the Paper type drop-down list.
6.
Click the OK button.
Supported paper sizes
NOTE: To obtain best print results, select the appropriate paper size and type in the printer driver
before printing.
The printer driver only supports certain media sizes for automatic duplexing. Use the manual duplexing
procedure for media sizes not available in the printer driver.
Table 6-1 Supported paper and print media sizes
Size
Dimensions
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
A4
210 x 297 mm (8.27 x 11.69 in)
Executive
184 x 267 mm (7.25 x 10.5 in)
8.5 x 13
216 x 330 mm (8.5 x 13 in)
A5
148 x 210 mm (5.83 x 8.27 in)
A6
105 x 148 mm (4.13 x 5.83 in)
B5 (JIS)
182 x 257 mm (7.17 x 10.12 in)
16k
184 x 260 mm (7.24 x 10.23 in)
Tray 1
Priority input slot
195 x 270 mm (7.68 x 10.62 in)
197 x 273 mm (7.75 x 10.75 in)
Custom
Minimum: 76 x 127 mm (3 x 5 in)
Maximum: 216 x 356 mm (8.5 x 14.0 in)
50
Chapter 6 Paper and print media
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Table 6-2 Supported envelopes and postcards
Size
Dimensions
Tray 1
Envelope #10
105 x 241 mm (4.13 x 9.49 in)
Envelope DL
110 x 220 mm (4.33 x 8.66 in)
Envelope C5
162 x 229 mm (6.93 x 9.84 in)
Envelope B5
176 x 250 mm (6.7 x 9.8 in)
Envelope
Monarch
98 x 191 mm (3.9 x 7.5 in)
Japanese
Postcard
100 x 148 mm (3.94 x 5.83 in)
Priority input slot
Double Japanese 148 x 200 mm (5.83 x 7.87 in)
Postcard Rotated
Supported paper types and tray capacity
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
ljm1530series.
Paper type (printer driver)
Tray 1
Priority input slot
Plain
Recycled
Vellum
Light
Mid-weight
Heavy
Extra Heavy
Letterhead
Preprinted
Prepunched
Color
Bond
Rough
Envelope
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Supported paper types and tray capacity
51
Paper type (printer driver)
Tray 1
Priority input slot
Labels
Cardstock
Transparency
Postcards
Tray or bin
Paper type
Specifications
Quantity
Tray 1
Paper
Range:
250 sheets of 75 g/m2 (20 lb)
bond
60 g/m2 (16 lb) bond to 163 g/m2
(43 lb) bond
Priority input slot
Envelopes
Less than 60 g/m2 (16 lb) bond to
90 g/m2 (24 lb) bond
Up to 10 envelopes
Transparencies
Minimum 0.13 mm (0.005 in)
thick
Up to 125 transparencies
Paper
Range:
Equivalent to 10 sheets of 75 g/
m2 (20 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2
(43 lb) bond
Output bin
Transparencies
Minimum 0.13 mm (0.005 in)
thick
Maximum stack height: 1 mm
(0.03 in)
Paper
Range:
Up to 125 sheets of 75 g/m2
(20 lb) bond
60 g/m2 (16 lb) bond to 163 g/m2
(43 lb) bond
Transparencies
Minimum 0.13 mm (0.005 in)
thick
Up to 75 transparencies
Envelopes
Less than 60 g/m2 (16 lb) bond to
90 g/m2 (24 lb) bond
Up to 10 envelopes
Paper orientation for loading trays
Only use paper that is recommended for laser printers.
If you are using paper that requires a specific orientation, load it according to the information in the
following table.
52
Paper type
How to load paper
Preprinted or letterhead
●
Face up
●
Top edge leading into the product
Chapter 6 Paper and print media
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Paper type
How to load paper
Prepunched
●
Face up
●
Holes toward the left side of the product
●
Face up
●
Left short edge leading into the product
Envelope
NOTE: Use the priority input slot for printing one envelope or other special media. Use Tray 1 for
printing multiple envelopes or other special media.
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Supported paper types and tray capacity
53
Load paper trays
Load the priority input slot
The priority input slot holds up to ten sheets of paper or one envelope, one transparency, or one sheet
of labels or cardstock.
1.
Load paper with the top forward and the side to
be printed on facing up.
2.
To prevent jams and skewing, always adjust
the side paper guides before feeding the paper.
Load Tray 1
Tray 1 holds up to 250 sheets of 60 to 90 g/m2 (16 to 20 lb) bond paper.
NOTE: When you add new paper, make sure that you remove all of the paper from the input tray and
straighten the stack of new paper. Do not fan the paper. This reduces jams by preventing multiple sheets
from feeding through the product at one time.
54
Chapter 6 Paper and print media
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1.
Load the paper face-up, top forward in the input
tray.
2.
Adjust the guides until they are snug against
the paper.
Load the document feeder
NOTE: When you add new paper, make sure that you remove all of the paper from the input tray and
straighten the stack of new paper. Do not fan the media. This reduces jams by preventing multiple sheets
from feeding through the product at one time.
CAUTION: To prevent damage to the product, do not load an original document that contains
correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals,
or fragile originals into the document feeder.
The document feeder holds up to 35 sheets of 60 to 90 g/m2 (16 to 20 lb) bond paper.
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Load the document feeder
55
56
1.
Insert the originals into the document feeder
face-up.
2.
Adjust the guides until they are snug against
the paper.
Chapter 6 Paper and print media
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Configure trays
By default, the product pulls paper from the priority input slot. If the priority input slot is empty, the product
pulls paper from Tray 1. Configuring Tray 1 on this product changes the heat and speed settings to
obtain the best print quality for the type of paper that you are using. If you are using special paper for
all or most print jobs on the product, change this default setting on the product.
The following table lists possible ways you can use the tray settings to meet your printing needs.
Paper use
Configure the product
Print
Load both trays with the same paper, and
have the product pick paper from one
tray if the other one is empty.
●
Load paper in the priority input tray
or Tray 1. No configuration is
needed, if the default settings for
type and size have not been
changed.
From the software program, print the job.
Load special paper in Tray 1.
From the software program print dialog,
chose the paper type that matches the
special paper loaded in the tray and
select Tray 1 as the paper source before
sending the print job. Make sure that
there is no paper in the priority input slot.
Load special paper in Tray 1, and
configure the tray for the paper
type.
From the software program print dialog,
chose the paper type that matches the
special paper loaded in the tray and
select Tray 1 as the paper source before
sending the print job. Make sure that
there is no paper in the priority input slot.
Occasionally use special paper, such as ●
heavy paper or letterhead, from a tray
that usually contains plain paper.
Frequently use special paper, such as
heavy paper or letterhead, from one tray.
●
Configure the tray
1.
Make sure the product is turned on.
2.
Perform one of the following tasks:
3.
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●
Control panel: Open the System Setup menu, and open the Paper Setup menu. Select the
tray that you want to configure.
●
Embedded Web server: Click the Settings tab, and then click Paper Handling in the left
panel.
Change the desired tray setting, and then press the OK button or click the Apply button.
Configure trays
57
58
Chapter 6 Paper and print media
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7
Print tasks
This section provides information about common printing tasks.
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●
Cancel a print job
●
Basic print tasks with Windows
●
Additional print tasks with Windows
59
Cancel a print job
If the print job is currently printing, cancel it by pressing the Cancel
panel.
button on the product control
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If more
than one process is running (for example, the product is printing a document while receiving a fax),
pressing the Cancel button clears the process that currently appears on the product control panel.
You can also cancel a print job from a software program or a print queue.
To stop the print job immediately, remove the remaining print media from the product. After printing
stops, use one of the following options:
60
●
Product control panel: To cancel the print job, press and release the Cancel
product control panel.
●
Software program: Typically, a dialog box appears briefly on the computer screen, allowing you
to cancel the print job.
●
Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there.
button on the
◦
Windows XP: Click Start, click Settings, and then click Printers and Faxes. Double-click
the product icon to open the window, right-click the print job that you want to cancel, and then
click Cancel.
◦
Windows Vista: Click Start, click Control Panel, and then, under Hardware and Sound,
click Printer. Double-click the product icon to open the window, right-click the print job that
you want to cancel, and then click Cancel.
◦
Windows 7: Click Start, and then click Devices and Printers. Double-click the product icon
to open the window, right-click the print job that you want to cancel, and then click Cancel.
Chapter 7 Print tasks
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Basic print tasks with Windows
The methods to open the print dialog from software programs can vary. The procedures that follow
include a typical method. Some software programs do not have a File menu. See the documentation
for your software program to learn how to open the print dialog.
Open the printer driver with Windows
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
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Basic print tasks with Windows
61
Get help for any printing option with Windows
1.
Click the Help button to open the online Help.
Change the number of print copies with Windows
1.
On the File menu in the software program, click Print.
2.
Select the product, and then select the number of copies.
Save custom print settings for reuse with Windows
Use a printing shortcut with Windows
1.
62
On the File menu in the software program, click
Print.
Chapter 7 Print tasks
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2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Printing Shortcuts tab.
4.
Select one of the shortcuts, and then click the
OK button.
NOTE: When you select a shortcut, the
corresponding settings change on the other
tabs in the printer driver.
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Basic print tasks with Windows
63
Create printing shortcuts
64
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Printing Shortcuts tab.
Chapter 7 Print tasks
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4.
Select an existing shortcut as a base.
NOTE: Always select a shortcut before
adjusting any of the settings on the right side of
the screen. If you adjust the settings and then
select a shortcut, or if you select a different
shortcut, all your adjustments are lost.
5.
Select the print options for the new shortcut.
NOTE: You can select the print options on
this tab or on any other tab in the printer driver.
After selecting options on other tabs, return to
the Printing Shortcuts tab before continuing
with the next step.
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Basic print tasks with Windows
65
6.
Click the Save As button.
7.
Type a name for the shortcut, and click the
OK button.
Improve print quality with Windows
Select the page size with Windows
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Select a size from the Paper size drop-down list.
Select a custom page size with Windows
66
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Click the Custom button.
5.
Type a name for the custom size and specify the dimensions.
●
The width is the short edge of the paper.
●
The length is the long edge of the paper.
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NOTE: Always load paper into the trays short edge first.
6.
Click the OK button, and then click the OK button on the Paper/Quality tab. The custom page size
will appear in the list of paper sizes the next time you open the printer driver.
Select the paper type with Windows
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
From the Paper type drop-down list, click the More... option.
5.
Expand the list of Type is options.
6.
Expand the category of paper types that best describes your paper, and then click the paper type
that you are using.
Select the paper tray with Windows
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Select a tray from the Paper source drop-down list.
Print on both sides (duplex) with Windows
The product supports the following paper types for automatic duplex printing:
●
Plain
●
Light
●
Letterhead
●
Preprinted
●
Colored
●
Bond
●
Rough
The product supports the following paper sizes for automatic duplex printing:
●
Letter
●
Legal
●
A4
●
216 x 330 mm (8.5 x 13 in)
Paper that does not meet the supported types or sizes for automatic duplex printing can be duplex
printed manually.
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Basic print tasks with Windows
67
Automatically print on both sides with Windows
68
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
Chapter 7 Print tasks
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3.
Click the Finishing tab.
4.
Select the Print on both sides check box.
Click the OK button to print the job.
Manually print on both sides with Windows
1.
On the File menu in the software program, click
Print.
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Basic print tasks with Windows
69
70
2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Finishing tab.
4.
Select the Print on both sides (manually)
check box. Click the OK button to print the first
side of the job.
Chapter 7 Print tasks
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5.
When prompted by the onscreen instructions,
retrieve the printed stack from the output bin,
maintaining the paper stack orientation, and
place it in Tray 1.
6.
On the control panel, press the OK button to
print the second side of the job.
Print multiple pages per sheet with Windows
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
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Basic print tasks with Windows
71
72
3.
Click the Finishing tab.
4.
Select the number of pages per sheet from the
Pages per sheet drop-down list.
5.
Select the correct Print page borders, Page
order, and Orientation options.
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Select page orientation with Windows
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
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Basic print tasks with Windows
73
3.
Click the Finishing tab.
4.
In the Orientation area, select the Portrait or
Landscape option.
To print the page image upside down, select
the Rotate by 180 degrees option.
74
Chapter 7 Print tasks
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Additional print tasks with Windows
Print on preprinted letterhead or forms with Windows
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Paper/Quality tab.
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Additional print tasks with Windows
75
76
4.
From the Paper type drop-down list, click the
More... option.
5.
Expand the list of Type is options.
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6.
Expand the list of Other options.
7.
Select the option for the type of paper you are
using, and click the OK button.
Print on special paper, labels, or transparencies
1.
On the File menu in the software program, click
Print.
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Additional print tasks with Windows
77
78
2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
From the Paper type drop-down list, click the
More... option.
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5.
Expand the list of Type is options.
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Additional print tasks with Windows
79
6.
Expand the category of paper types that best
describes your paper.
NOTE: Labels and transparencies are in the
list of Other options.
7.
Select the option for the type of paper you are
using, and click the OK button.
Print the first or last page on different paper with Windows
1.
80
On the File menu in the software program, click
Print.
Chapter 7 Print tasks
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2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
In the Special pages area, click the Print
pages on different paper option, and then
click the Settings button.
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Additional print tasks with Windows
81
82
5.
In the Pages in document area, select either
the First or Last option.
6.
Select the correct options from the Paper
source and Paper type drop-down lists. Click
the Add button.
Chapter 7 Print tasks
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7.
If you are printing both the first and last pages
on different paper, repeat steps 5 and 6,
selecting the options for the other page.
8.
Click the OK button.
Scale a document to fit page size
1.
On the File menu in the software program, click
Print.
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Additional print tasks with Windows
83
84
2.
Select the product, and then click the
Properties or Preferences button.
3.
Click the Effects tab.
4.
Select the Print Document On option, and
then select a size from the drop-down list.
Chapter 7 Print tasks
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Add a watermark to a document with Windows
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Effects tab.
4.
Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark,
and then click the OK button.
5.
To print the watermark on the first page only, select the First Page Only check box. Otherwise,
the watermark is printed on each page.
Create a booklet with Windows
1.
On the File menu in the software program, click
Print.
2.
Select the product, and then click the
Properties or Preferences button.
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Additional print tasks with Windows
85
86
3.
Click the Finishing tab.
4.
Select the Print on both sides check box.
5.
In the Booklet Printing drop-down list, click
the Left binding or Right binding option. The
Pages per sheet option automatically changes
to 2 pages per sheet.
Chapter 7 Print tasks
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8
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Copy
●
Use copy functions
●
Copy settings
●
Copy photos
●
Copy mixed-size originals
●
Copy on both sides (duplex)
87
Use copy functions
One-touch copy
1.
Load the document onto the scanner glass.
2.
Press the Start Copy
3.
Repeat the process for each copy.
button to start copying.
Multiple copies
88
1.
Load the document onto the scanner glass or into the document feeder.
2.
Use the keypad to enter the number of copies.
3.
Press the Start Copy
Chapter 8 Copy
button to start copying.
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Copy a multiple-page original
1.
Load the original document into the document feeder.
2.
Press the Start Copy
button to start copying.
Copy identification cards
Use the ID Copy feature to copy both sides of identification cards, or other small-size documents, onto
the same side of one sheet of paper. The product prompts you to copy the first side and then to place
the second side on a different area of the scanner glass and copy again. The product prints both images
on the same page.
1.
Load the document onto the scanner glass.
2.
Press the Copy Menu
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button.
Use copy functions
89
3.
Use the arrow buttons to select the ID Copy
item, and then press the OK button.
4.
When prompted by the control panel display,
turn the document over, place it on a different
portion of the scanner glass, and then press the
OK button.
5.
When prompted by the control panel display,
press the Start Copy
button.
Cancel a copy job
1.
Press the Cancel
button on the product control panel.
NOTE: If more than one process is running, pressing the Cancel
process and all pending processes.
button clears the current
2.
Remove the remaining pages from the document feeder.
3.
Press the OK button to eject the remaining pages from the document-feeder paper path.
Reduce or enlarge a copy image
90
1.
Load the document onto the scanner glass or
into the document feeder.
2.
Locate the Reduce/Enlarge
3.
Press the Reduce/Enlarge button repeatedly
to display the correct size, and then press the
OK button.
4.
Press the Start Copy
copying.
Chapter 8 Copy
button.
button to start
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Collate a copy job
1.
Press the Copy Menu
button.
2.
Use the arrow buttons to select the Collation
item, and then press the OK button.
3.
Use the arrow buttons to select the On option,
and then press the OK button.
Copy settings
Change copy quality
Set the copy quality according to the original document
The following copy-quality settings are available:
●
Auto: Use this setting when you are not concerned about the quality of the copy. This is the default
setting.
●
Mixed: Use this setting for documents that contain a mixture of text and graphics.
●
Picture: Use this setting to copy non-photographic graphics.
●
Film Photo: Use this setting to copy photographs.
●
Text: Use this setting for documents that contain mostly text.
button.
1.
Press the Copy Menu
2.
Use the arrow buttons to select the Optimize
menu, and then press the OK button.
3.
Use the arrow buttons to select a copy-quality
option, and then press the OK button.
NOTE: The setting returns to the default
value after two minutes.
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Copy settings
91
Set the copy draft setting
Use the control panel to set the product to print copies in draft mode.
NOTE: This setting affects copy quality only. Print quality is not affected.
1.
On the product control panel, press the Copy Menu
button.
2.
Use the arrow buttons to select the Draft Mode menu, and then press the OK button.
3.
Use the arrow buttons to select the On or Off option.
4.
Press the OK button to save the selection.
Check the scanner glass for dirt and smudges
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can
affect performance. Use the following procedure to clean the scanner glass and white plastic backing.
1.
Use the power switch to turn off the product,
and then unplug the power cord from the
electrical socket.
2.
Open the scanner lid.
3.
Clean the scanner glass and the white plastic
backing with a soft cloth or sponge that has
been moistened with nonabrasive glass
cleaner.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these
can damage the product. Do not place liquids
directly on the glass or platen. They might seep
and damage the product.
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4.
Dry the glass and white plastic with a chamois
or a cellulose sponge to prevent spotting.
5.
Plug in the product, and then use the power
switch to turn on the product.
Adjust the lightness or darkness for copies
1.
Press the Lighter/Darker
button.
2.
Use the arrow buttons to increase or decrease
the lighter/darker setting, and then press the
OK button.
NOTE: The setting returns to the default
value after two minutes.
Set the paper size and type for copying on special paper
The product is set to copy on either letter- or A4-size paper, depending on the country/region in which
it was purchased. You can change the size and type of paper that you copy to for the current copy job
or for all copy jobs.
Paper-size settings
●
Letter
●
Legal
●
A4
Paper-type settings
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●
Plain
●
Light
●
Heavy
●
Transparency
●
Labels
●
Letterhead
●
Envelope
●
Preprinted
●
Prepunched
Copy settings
93
●
Colored
●
Bond
●
Recycled
●
Mid weight
●
Extra heavy
●
Rough
●
Vellum
1.
On the product control panel, press the
Setup button.
2.
Use the arrow buttons to select the System
Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Paper
Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Def. Paper
Size menu, and then press the OK button.
5.
Use the arrow buttons to select a paper size,
and then press the OK button.
6.
Press the OK button to save the selection.
1.
On the product control panel, press the
Setup button.
2.
Use the arrow buttons to select the System
Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Paper
Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Def. Paper
Type menu, and then press the OK button.
5.
Use the arrow buttons to select a paper type,
and then press the OK button.
6.
Press the OK button to save the selection.
Save copy setting changes as default settings
You can save changed settings as the new product default settings from the control panel.
button.
1.
On the product control panel, press the Copy Menu
2.
Use the arrow buttons to select Set as New Defaults, and then press the OK button.
Restore copy default settings
Use the control panel to restore the copy settings to the factory-set default values.
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Chapter 8 Copy
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1.
On the product control panel, press the Copy
Menu button.
2.
Use the arrow buttons to select Restore
Defaults, and then press the OK button.
3.
Press the OK button to confirm that you want
to restore the default settings.
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Copy settings
95
Copy photos
NOTE: Photographs should be copied from the product flatbed scanner, not from the document feeder.
96
1.
Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upperleft corner of the photo at the corner indicated by the icon on the scanner.
2.
Gently close the lid.
3.
Press the Start Copy
Chapter 8 Copy
button.
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Copy mixed-size originals
Use the scanner glass to make copies of mixed size originals.
NOTE: You can use the document feeder to copy mixed size originals only if the pages share a
common dimension. For example, you can combine Letter and Legal size pages because they have the
same width. Stack the pages so the top edges are even with each other and so the pages have the
same width but varying lengths.
1.
In Tray 1, load paper that is large enough for the largest page in the original document.
2.
Place one page of the original document face down on the scanner glass.
3.
On the control panel, press the Copy Menu
4.
Use the arrow buttons to select the Paper menu, and then press the OK button.
5.
Use the arrow buttons to select the Paper Size menu, and then press the OK button.
6.
From the list of paper sizes, select the paper size that is loaded in Tray 1, and then press the OK
button..
7.
Use the arrow buttons to select the Paper Type menu, and then press the OK button.
8.
From the list of paper types, select the paper type that is loaded in Tray 1, and then press the
OK button..
9.
Press the Start Copy
button.
button to start copying.
10. Repeat these steps for each page.
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Copy mixed-size originals
97
Copy on both sides (duplex)
Copy documents automatically
1.
Load the original document in the document
feeder.
2.
Press Copy Menu
3.
Use the arrow buttons to select the TwoSided menu, and then press the OK button.
4.
Use the arrow buttons to select the 1 to 1
sided option or the 1 to 2 sided option, and
then press the OK button.
5.
Press the Start Copy
copying.
button.
button to start
Copy two-sided documents manually
98
1.
On the product control panel, press the Copy
Menu button.
2.
Use the arrow buttons to select the Multi-Page
Copy item, and then press the OK button.
Chapter 8 Copy
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3.
Use the arrow buttons to select the On option,
and then press the OK button to save the
selection.
NOTE: The factory-set default for automatic
copy collation is On.
4.
Load the first page of the document on the
flatbed scanner.
5.
Press the Start Copy
6.
Remove the printed page from the output bin,
and then place that page in Tray 1 with the top
edge leading into the product and with the
printed side facing down.
7.
Remove the first page, and then load the
second page onto the flatbed scanner.
8.
Press the OK button, and then repeat the
process until all of the pages in the original
have been copied.
9.
When the copy job is completed, press the Start
Copy
button to return the product to Ready
mode.
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button.
Copy on both sides (duplex)
99
100 Chapter 8 Copy
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9
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Scan
●
Use the scan functions
●
Scan settings
●
Scan a photo
101
Use the scan functions
Scan methods
Perform scan jobs in the following ways.
●
Scan from the computer by using HP Scan software
●
Scan from TWAIN-compliant or Windows Imaging Application (WIA)-compliant software
NOTE: To learn about and use text-recognition software, install the Readiris program from the
software CD. Text-recognition software is also known as optical character recognition (OCR) software.
Scan by using HP Scan software (Windows)
1.
Double-click the HP Scan icon on the computer desktop.
2.
Select a scanning shortcut, and adjust the settings if necessary.
3.
Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.
Scan by using other software
The product is TWAIN-compliant and Windows Imaging Application (WIA)-compliant. The product works
with Windows-based programs that support TWAIN-compliant or WIA-compliant scanning devices and
with Macintosh-based programs that support TWAIN-compliant scanning devices.
While you are in a TWAIN-compliant or WIA-compliant program, you can gain access to the scanning
feature and scan an image directly into the open program. For more information, see the Help file or the
documentation that came with your TWAIN-compliant or WIA-compliant software program.
Scan from a TWAIN-compliant program
Generally, a software program is TWAIN-compliant if it has a command such as Acquire, File
Acquire, Scan, Import New Object, Insert from, or Scanner. If you are unsure whether the program
is compliant or you do not know what the command is called, see the software program Help or
documentation.
When scanning from a TWAIN-compliant program, the HP Scan software program might start
automatically. If the HP Scan program starts, you can make changes while previewing the image. If the
program does not start automatically, the image goes to the TWAIN-compliant program immediately.
Start the scan from within the TWAIN-compliant program. See the software program Help or
documentation for information about the commands and steps to use.
Scan from a WIA-compliant program
WIA is another way to scan an image directly into a software program. WIA uses Microsoft software to
scan, instead of the HP Scan software.
Generally, a software program is WIA-compliant if it has a command such as Picture/From Scanner
or Camera in the Insert or File menu. If you are unsure whether the program is WIA-compliant, see the
software program Help or documentation.
102 Chapter 9 Scan
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Start the scan from within the WIA-compliant program. See the software program Help or documentation
for information about the commands and steps to use.
-OrFrom the Windows control panel, in the Cameras and Scanner folder (located inside the Hardware
and Sound folder for Windows Vista and Windows 7), double-click the product icon. This opens the
standard Microsoft WIA Wizard, which enables you to scan to a file.
Scan by using optical character recognition (OCR) software
To import scanned text into your preferred word-processing program for editing, open the HP Scan
software and select the shortcut named Save as Editable Text (OCR).
You can also use third-party OCR software. The Readiris OCR program is included on a separate CD
that shipped with the product. To use the Readiris program, install it from the appropriate software CD,
and then follow the instructions in the online Help.
Cancel a scan
To cancel a scan job, use one of the following procedures.
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●
On the product control panel, press the Cancel
●
Click the Cancel button in the onscreen dialog box.
button .
Use the scan functions 103
Scan settings
Scanner resolution and color
If you are printing a scanned image, and the quality is not what you expected, you might have selected
a resolution or color setting in the scanner software that does not match your needs. Resolution and
color affect the following features of scanned images:
●
Image clarity
●
Texture of gradations (smooth or rough)
●
Scan time
●
File size
Scanning resolution is measured in pixels per inch (ppi).
NOTE: Scanning ppi levels are not interchangeable with printing dpi (dots per inch) levels.
Color, grayscale, and black and white define the number of colors possible. You can adjust the scanner
hardware resolution to up to 1200 ppi.
The resolution and color guidelines table lists simple tips that you can follow to meet your scanning
needs.
NOTE: Setting the resolution and color to a high value can create large files that take up disk space
and slow the scanning process. Before setting the resolution and color, determine how you are going
to use the scanned image.
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Resolution and color guidelines
The following table describes the recommended resolution and color settings for different types of scan
jobs.
Intended use
Recommended resolution
Recommended color settings
Fax
150 ppi
●
Black and White
E-mail
150 ppi
●
Black and White, if the image does not require
smooth gradation
●
Grayscale, if the image requires smooth gradation
●
Color, if the image is in color
Edit text
300 ppi
●
Black and White
Print (graphics or text)
600 ppi for complex graphics, or if you
want to significantly enlarge the
document
●
Black and White for text and line art
●
Grayscale for shaded or colored graphics and
photos
●
Color, if the image is in color
●
Black and White for text
●
Grayscale for graphics and photos
●
Color, if the image is in color
300 ppi for normal graphics and text
150 ppi for photos
Display on screen
75 ppi
Color
You can set the color values to the following settings when scanning.
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Setting
Recommended use
Color
Use this setting for high-quality color photos or documents in which the color is important.
Black and White
Use this setting for text documents.
Grayscale
Use this setting when file size is an issue or when you want a document or photograph to
be scanned quickly.
Scan settings 105
Scan quality
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can
affect performance. Use the following procedure to clean the scanner glass and white plastic backing.
1.
Use the power switch to turn off the product,
and then unplug the power cord from the
electrical socket.
2.
Open the scanner lid.
3.
Clean the scanner glass and the white plastic
backing with a soft cloth or sponge that has
been moistened with nonabrasive glass
cleaner.
CAUTION: Do not use abrasives, acetone,
benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these
can damage the product. Do not place liquids
directly on the glass or platen. They might seep
and damage the product.
4.
Dry the glass and white plastic with a chamois
or a cellulose sponge to prevent spotting.
5.
Plug in the product, and then use the power
switch to turn on the product.
106 Chapter 9 Scan
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Scan a photo
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1.
Place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the
photo at the corner indicated by the icon on the scanner.
2.
Gently close the lid.
3.
Scan the photo by using one of the scanning methods.
Scan a photo 107
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10 Fax
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●
Set up fax
●
Use the phone book
●
Set fax settings
●
Use fax
●
Solve fax problems
●
Regulatory information and warranties
109
Set up fax
Install and connect the hardware
Connect fax to a telephone line
The product is an analog device. HP recommends using the product on a dedicated analog telephone
line.
NOTE: Some countries/regions might require an adapter to the phone cord that came with the product.
Connect additional devices
The product includes two fax ports:
●
The “line” port
●
The “telephone” port
, which connects the product to the wall telephone jack.
, which connects additional devices to the product.
Telephones used in conjunction with the product can be employed in two ways:
●
An extension phone is a phone plugged into the same phone line at another location.
●
A downstream phone is one that is plugged into the product or a device that is plugged into the
product.
Connect additional devices in the order that is described in the following steps. The output port for each
device is connected to the input port of the next, forming a "chain". If you do not want to connect a
specific device, skip the step that explains it and continue to the next device.
NOTE: Do not connect more than three devices to the telephone line.
NOTE: Voicemail is not supported with this product.
1.
Unplug the power cords for all of the devices that you want to connect.
2.
If the product is not yet connected to a telephone line, see the product installation guide before
proceeding. The product should already be connected to a telephone jack.
110 Chapter 10 Fax
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3.
Remove the plastic insert from the "telephone" port (the port that is marked with the telephone
icon).
4.
To connect an internal or external modem on a computer, plug one end of a telephone cord into
the product “telephone” port
. Plug the other end of the telephone cord into the modem “line”
port.
NOTE: Some modems have a second “line” port to connect to a dedicated voice line. If you have
two “line” ports, see your modem documentation to make sure that you connect to the correct “line”
port.
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Set up fax 111
5.
To connect a caller-ID box, plug a telephone cord into the previous device’s “telephone” port. Plug
the other end of the telephone cord into the caller-ID box “line” port.
6.
To connect an answering machine, plug a telephone cord into the previous device’s “telephone”
port. Plug the other end of the telephone cord into the answering machine “line” port.
7.
To connect a telephone, plug a telephone cord into the previous device’s “telephone” port. Plug
the other end of the telephone cord into the telephone “line” port.
8.
After you have finished connecting additional devices, plug all of the devices into their power
sources.
Set up fax with a telephone answering machine
●
Set the product rings-to-answer setting for at least one ring more than the number of rings for which
the answering machine is set.
●
If an answering machine is connected to the same telephone line but on a different jack (in another
room, for example), it might interfere with the product's ability to receive faxes.
112 Chapter 10 Fax
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Set up fax with an extension phone
With this setting turned on, you can alert the product to pick up the incoming fax call by pressing 1-2-3
sequentially on the telephone keypad. The default setting is On. Turn this setting off only if you use
pulse dialing or if you have a service from your telephone company that also uses the 1-2-3 sequence.
The telephone company service does not work if it conflicts with the product.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Extension Phone menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button to save the
selection.
button.
Setup for stand-alone fax
1.
Unpack and set up the product.
2.
At the control panel, press the Setup
3.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Time/Date menu, and then press the OK button.
5.
Use the arrow buttons to select the 12-hour clock or 24-hour clock, and then press the OK button.
6.
Use the keypad to enter the current time.
7.
Complete one of the following:
button.
●
For the 12-hour clock, use the arrow buttons to move past the fourth character. Select 1 for
a.m. or 2 for p.m. Press the OK button.
●
For the 24-hour clock, press the OK button.
8.
Use the keypad to enter the current date. Use two digits to specify the month, day, and year. Press
the OK button.
9.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
10. Use the arrow buttons to select the Basic Setup menu, and then press the OK button.
11. Use the arrow buttons to select the Fax Header menu, and then press the OK button.
12. Use the keypad to enter your fax number and your company name or header, and then press the
OK button.
NOTE: The maximum number of characters for the fax number is 20; use up to 25 characters for
the company name.
13. Set other settings as necessary to configure for the product environment.
Configure fax settings
The product fax settings can be set from the control panel or from HP ToolboxFX.
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Set up fax 113
In the United States and many other countries/regions, setting the time, date, and other fax header
information is a legal requirement.
Use the control panel to set the fax time, date, and header
To use the control panel to set the date, time, and header, complete the following steps:
button.
1.
At the control panel, press the Setup
2.
Use the arrow buttons to select the System
Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Time/
Date menu, and then press the OK button.
4.
Use the arrow buttons to select the 12-hour
clock or 24-hour clock, and then press the OK
button.
5.
Use the keypad to enter the current time.
6.
Complete one of the following:
●
For the 12-hour clock, use the arrow
buttons to move past the fourth character.
Select 1 for a.m. or 2 for p.m. Press the
OK button.
●
For the 24-hour clock, press the OK button.
7.
Use the keypad to enter the current date. Use
two digits to specify the month, day, and year.
Press the OK button.
8.
Use the arrow buttons to select the Fax
Setup menu, and then press the OK button.
9.
Use the arrow buttons to select the Basic
Setup menu, and then press the OK button.
10. Use the arrow buttons to select the Fax
Header menu, and then press the OK button.
11. Use the keypad to enter your fax number and
your company name or header, and then press
the OK button.
NOTE: The maximum number of characters
for the fax number is 20; use up to 25
characters for the company name.
Use of common localized letters in fax headers
When using the control panel to enter your name in the header or to enter a name for a one-touch key,
speed-dial entry, or group-dial entry, touch the 123 button to open a keypad that contains special
characters.
114 Chapter 10 Fax
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Use the phone book
You can store frequently dialed fax numbers (up to 100 entries).
Use the control panel to create and edit the fax phone book
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone
Book Setup menu, and then press the OK
button.
3.
Use the arrow buttons to select either the
Individual Setup menu or the Group Setup
menu, and then press the OK button.
4.
Use the arrow buttons to select the Add/Edit
menu, and then press the OK button.
5.
Enter the fax number and name, and then press
the OK button.
Import or export Microsoft Outlook contacts into the fax phone book
1.
Open HP ToolboxFX.
2.
Click Fax, and then click Fax Phone Book.
3.
Browse to the program phone book, and then click Import/Export Phone Book.
Use phone-book data from other programs
NOTE: Before a phone book from another program can be imported, you must use the export feature
in that other program.
HP ToolboxFX can import contact information from the following software program phone books.
●
Microsoft Outlook
●
Lotus Notes
●
Microsoft Outlook Express
●
A phone book previously exported from another HP product's ToolboxFX software.
Delete the phone book
You can delete all phone book entries that are programmed in the product.
CAUTION: After phone book entries are deleted, they cannot be recovered.
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Use the phone book 115
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone
Book Setup menu, and then press the OK
button.
3.
Use the arrow buttons to select the Delete All
option, and then press the OK button.
4.
Press the OK button to confirm the deletion.
Use speed dials
Create and edit speed dials
Speed dials 1 through 12 are also associated with their corresponding one-touch keys on the control
panel. The one-touch keys can be used for speed dials or group-dial entries. A maximum of 50
characters can be entered for a single fax number.
NOTE: To gain access to all of the speed dials, you must use the Shift button. Speed dials 7 through
12 are all available by pressing Shift and the associated one-touch key on the control panel.
Complete the following steps to program speed dials from the control panel:
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone
Book Setup menu, and then press the OK
button.
3.
Use the arrow buttons to select the Individual
Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Add/Edit
menu, and then press the OK button.
5.
Use the alphanumeric buttons to specify the
speed-dial entry number that you want to
associate with this fax number, and then press
the OK button. Selecting a number from 1 to 8
also associates the fax number with the
corresponding one-touch key.
116 Chapter 10 Fax
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6.
Use the alphanumeric buttons to enter the fax
number. Include any pauses or other needed
numbers, such as an area code, an access
code for numbers outside a PBX system
(usually a 9 or 0), or a long distance prefix.
NOTE: When entering a fax number, press
the # button until a comma (,) appears if you
want to insert a pause in the dialing sequence,
or press the * button until W appears if you want
the product to wait for a dial tone.
7.
Press the OK button.
8.
Use the alphanumeric buttons to enter a name
for the fax number. To do so, repeatedly press
the alphanumeric button for the letter that you
need until the letter appears.
NOTE: To insert punctuation, press the
asterisk (*) button repeatedly until the character
that you want appears, and then press the up
arrow button to go to the next space.
9.
Press the OK button to save the information.
10. If you have more speed dials to program,
repeat steps 1 through 9.
Delete speed dials
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone
Book Setup menu, and then press the OK
button.
3.
Use the arrow buttons to select the Individual
Setup menu, and then press the OK button.
4.
Use the arrow buttons button to select the
Delete option, and then press the OK button.
5.
Use the alphanumeric buttons to enter the
number of the speed-dial entry you want to
delete, and then press the OK button.
6.
Press the OK button to confirm the deletion.
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Use the phone book 117
Manage group-dial entries
Create and edit group-dial entries
1.
Assign a speed-dial entry to each fax number that you want in the group.
2.
On the control panel, press the Fax Menu
3.
Use the arrow buttons to select the Phone Book Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Group Setup menu, and then press the OK button.
5.
Use the arrow buttons to select the Add/Edit group item, and then press the OK button.
6.
Use the alphanumeric buttons to enter the number that you want to associate with this group, and
then press the OK button. Selecting 1 through 8 also associates the group with the corresponding
one-touch key.
7.
Use the alphanumeric buttons to enter a name for the group, and then press the OK button.
8.
Press a one-touch key, and then press the OK button again to confirm the addition. Repeat this
step for each group member you want to add.
9.
When you are finished, press the OK button.
button.
10. If you have more group-dial entries to assign, press the OK button, and then repeat steps 1 through
10.
Delete group-dial entries
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone Book Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Group Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Delete Group item, and then press the OK button.
5.
Using the alphanumeric buttons, enter the number of the group-dial that you want to delete, and
then press the OK button.
6.
Press the OK button to confirm the deletion.
Delete an individual from a group-dial entry
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Phone Book Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Group Setup menu, and then press the OK button.
4.
Use the arrow buttons to select Del. # in group, and then press the OK button.
5.
Use the arrow buttons to select the individual that you want to delete from the group.
6.
Press the OK button to confirm the deletion.
7.
Repeat steps 4 and 5 to delete other individuals from the group.
-or-
118 Chapter 10 Fax
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Press the Cancel
button if you are finished.
NOTE: Deleting a speed-dial entry also deletes that entry from any group-dial entries that included
that speed-dial entry.
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Use the phone book 119
Set fax settings
Send fax settings
Set special dialing symbols and options
You can insert pauses into a fax number that you are dialing. Pauses are often needed when dialing
internationally or connecting to an outside line.
●
Insert a dialing pause: Press the # button repeatedly until a comma (,) appears on the controlpanel display, indicating that the pause will occur at that point in the dialing sequence.
●
Insert a pause for dial tone: Press the * button repeatedly until W appears on the control-panel
display to have the product wait for a dial tone before dialing the remainder of the telephone
number.
●
Insert a hook flash: Press the * button repeatedly until R appears on the control-panel display to
have the product perform a hook flash.
Set a dialing prefix
A dial prefix is a number or group of numbers that are automatically added to the beginning of every fax
number you enter at the control panel or from the software. The maximum number of characters for a
dial prefix is 50.
The default setting is Off. You might want to turn this setting on and enter a prefix if, for example, you
have to dial a number such as 9 to get a telephone line outside of your company telephone system.
While this setting is activated, you can dial a fax number without the dial prefix by using manual dial.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Basic Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Dial Prefix menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
6.
If you selected the On option, use the keypad to enter the prefix, and then press the OK button.
You can use numbers, pauses, and dialing symbols.
button.
Set the dial-tone detection
Normally, the product begins dialing a fax number immediately. If you are using the product on the same
line as your telephone, turn on the detect-dial-tone setting. This prevents the product from sending a
fax while someone is on the telephone.
The factory-set default for detect dial tone is On for France and Hungary, and Off for all other countries/
regions.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
120 Chapter 10 Fax
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4.
Use the arrow buttons to select the Detect Dial Tone menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Set tone-dialing or pulse-dialing
Use this procedure to set the product to tone-dialing or pulse-dialing mode. The factory-set default is
the Tone option. Do not change this setting unless you know that the telephone line cannot use tone
dialing.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Dialing Mode menu, and then press the OK button.
5.
Use the arrow buttons to select the Tone or Pulse option, and then press the OK button to save
the selection.
NOTE: The pulse-dialing option is not available in all countries/regions.
Set autoredial and the time between redials
If the product was unable to send a fax because the receiving fax machine did not answer or was busy,
the product attempts to redial based on the redial-on-busy, redial-on-no-answer, and redial-oncommunication-error options. Use the procedures in this section to turn these options on or off.
Set the redial-on-busy option
If this option is turned on, the product redials automatically if it receives a busy signal. The factory-set
default for the redial-on-busy option is On.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Redial if Busy menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Set the redial-on-no-answer option
If this option is turned on, the product redials automatically if the receiving machine does not answer.
The factory-set default for the redial-on-no-answer option is Off.
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button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Redial-No Answer menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Set fax settings 121
Set the redial-on-communication-error option
If this option is turned on, the product redials automatically if some sort of communication error occurs.
The factory-set default for the redial-on-communication-error option is On.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Redial Comm. Error menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Set light/dark and resolution
Set the default light/dark (contrast) setting
The contrast affects the lightness and darkness of an outgoing fax as it is being sent.
The default light/dark setting is the contrast that is normally applied to items that are being faxed. The
slider is set to the middle as the default setting.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Light/Dark menu, and then press the OK button.
5.
Use the left arrow button to move the slider to the left to make the fax lighter than the original, or
use the right arrow button to move the slider to the right to make the fax darker than the original.
6.
Press the OK button to save the selection.
Set resolution settings
NOTE: Increasing the resolution increases the fax size. Larger faxes increase the send time and could
exceed the available memory in the product.
The factory-set default resolution setting is the Standard option.
Use this procedure to change the default resolution for all fax jobs to one of the following settings:
●
Standard: This setting provides the lowest quality and the fastest transmission time.
●
Fine: This setting provides a higher resolution quality than Standard that is usually appropriate for
text documents.
●
Superfine: This setting is best used for documents that mix text and images. The transmission
time is slower than the Fine setting but faster than the Photo setting.
●
Photo: This setting produces the best images, but greatly increases the transmission time.
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Set the default resolution setting
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Fax Resolution menu, and then press the OK button.
5.
Use the arrow buttons to change the resolution setting.
6.
Press the OK button to save the selection.
Set billing codes
If the billing codes feature has been turned on, the user will be asked to enter a billing code for each
fax. The billing code count is increased for each fax page that is sent. This includes all types of faxes
except for poll-received, fax-forwarded, or computer-downloaded faxes. For an undefined group or a
group-dial fax, the billing code count is increased for each successful fax that is sent to each destination.
The factory-set default for the billing-code setting is Off. The billing code can be any number from 1
through 250.
Set the billing-code setting
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Billing Codes option, and then press the OK button.
5.
Use the arrow buttons to select the On setting or the Off setting, and then press the OK button.
button.
Use billing codes
1.
Load the document in the document feeder input tray or on the flatbed scanner.
2.
On the control panel, enter the phone number manually, by speed-dial, or by group-dial entry.
3.
Press the Start Fax
4.
Enter the billing code, and then press the Start Fax
button.
button.
The fax job is sent and recorded in the billing-code report.
Print the billing-code report
The billing-code report is a printed list of all of the fax billing codes and the total number of faxes that
have been billed to each code.
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Set fax settings 123
NOTE: After this report is printed, all billing data is deleted.
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the Billing Report item, and then press the OK button. The product
exits the menu settings and prints the report.
Receive fax settings
Set fax forwarding
You can set your product to forward incoming faxes to another fax number. When the fax arrives at your
product, it is stored in the memory. The product then dials the fax number that you have specified and
sends the fax. If the product cannot forward a fax because of an error (for example, the number is busy)
and repeated redial attempts are unsuccessful, your product prints the fax.
If the product runs out of memory while receiving a fax, it terminates the incoming fax and only forwards
the pages and partial pages that have been stored in the memory.
When it is using the fax-forwarding feature, the product (rather than the computer) must be receiving
the faxes, and the answer mode must be set to Automatic.
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Receive Options menu, and then press the OK button.
3.
Use the arrow buttons to select the Forward Fax menu, and then press the OK button.
4.
Use the arrow buttons to select the On or Off option, and then press the OK button.
5.
If you turn on the fax-forwarding feature, use the keypad to specify the fax number where the fax
is to be sent, and then press the OK button to save the selection.
button.
Set the answer mode
Depending on the situation, set the product answer mode to Automatic, TAM, Fax/Tel, or Manual. The
factory-set default is Automatic.
●
Automatic: The product answers incoming calls after a specified number of rings or upon
recognition of special fax tones.
●
TAM: The product does not automatically answer the call. Instead, it waits until it detects the fax
tone.
●
Fax/Tel: The product answers incoming calls immediately. If it detects the fax tone, it processes
the call as a fax. If it does not detect the fax tone, it creates an audible ring to alert you to answer
the incoming voice call.
●
Manual: The product never answers calls. You must start the fax-receiving process yourself, either
by pressing the Start Fax
button on the control panel or by picking up a telephone that is
connected to that line and dialing 1-2-3.
124 Chapter 10 Fax
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To set or change the answer mode, complete the following steps:
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Answer Mode menu, and then press the OK button.
5.
Use the arrow buttons to select the answer mode, and then press the OK button.
Block or unblock fax numbers
If you do not want to receive faxes from specific people or businesses, you can block as many as 30
fax numbers by using the control panel. When you block a fax number and someone from that number
sends you a fax, the control-panel display indicates that the number is blocked, the fax does not print,
and the fax is not saved in memory. Faxes from blocked fax numbers appear in the fax activity log with
a “discarded” designation. You can unblock blocked fax numbers individually or all at one time.
NOTE: The sender of a blocked fax is not notified that the fax failed.
Complete the following steps to block or unblock fax numbers by using the control panel:
button.
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Receive Options menu, and then press the OK button.
3.
Use the arrow buttons to select the Block Junk Faxes menu, and then press the OK button.
4.
To block a fax number, use the arrow buttons to select the Add Number option, and then press
the OK button. Enter the fax number exactly as it appears in the header (including spaces), and
then press the OK button. Enter a name for the blocked number, and then press the OK button.
To unblock a single fax number, use the arrow buttons to select the Delete Number option, and
then press the OK button. Use the arrow buttons to select the fax number that you want to delete,
and then press the OK button to confirm the deletions.
To unblock all blocked fax numbers, use the arrow buttons to select the Delete All option, and then
press the OK button. Press the OK button again to confirm the deletions.
Set the number of rings-to-answer
When the answer mode is set to Automatic, the product rings-to-answer setting determines the number
of times the telephone rings before the product answers an incoming call.
If the product is connected to a line that receives both fax and voice calls (a shared line) and that also
uses an answering machine, you might need to adjust the rings-to-answer setting. The number of ringsto-answer for the product must be greater than the rings-to-answer on the answering machine. This
allows the answering machine to answer the incoming call and record a message if it is a voice call.
When the answering machine answers the call, the product listens to the call and automatically answers
it if it detects fax tones.
The default setting for rings-to-answer is five for the U.S. and Canada, and two for other countries/
regions.
Use the following table to determine the number of rings-to-answer to use.
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Set fax settings 125
Type of telephone line
Recommended rings-to-answer setting
Dedicated fax line (receiving only fax calls)
Set to a number of rings within the range shown on the controlpanel display. (The minimum and maximum number of rings
allowed varies by country/region.)
One line with two separate numbers and a ring-pattern service
One or two rings. (If you have an answering machine or
computer voicemail for the other telephone number, make sure
that the product is set to a greater number of rings than the
answering system. Also, use the distinctive-ring feature to
differentiate between voice and fax calls.)
Shared line (receiving both fax and voice calls) with only an
attached telephone
Five rings or more.
Shared line (receiving both fax and voice calls) with an
attached answering machine or computer voicemail
Two rings more than the answering machine or computer
voicemail.
To set or change the number of rings-to-answer, use the following steps:
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Basic Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Rings to Answer menu, and then press the OK button.
5.
Use the keypad to enter the number of rings-to-answer, and then press the OK button.
Set distinctive ring
Ring-pattern or distinctive-ring service is available through some local telephone companies. The
service allows you to have more than one telephone number on a single line. Each telephone number
has a unique ring pattern, so that you can answer voice calls and the product can answer fax calls.
If you subscribe to a ring-pattern service with a telephone company, you must set the product to answer
the correct ring pattern. Not all countries/regions support unique ring patterns. Contact the telephone
company to determine if this service is available in your country/region.
NOTE: If you do not have ring-pattern service and you change the ring-pattern settings to something
other than the default, All Rings, the product might not be able to receive faxes.
The settings are as follows:
●
All Rings: The product answers any calls that come through the telephone line.
●
Single: The product answers any calls that produce a single-ring pattern.
●
Double: The product answers any calls that produce a double-ring pattern.
●
Triple: The product answers any calls that produce a triple-ring pattern.
●
Double&Triple: The product answers any calls that produce a double-ring or triple-ring pattern.
To change ring patterns for call answering, complete the following steps:
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
126 Chapter 10 Fax
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3.
Use the arrow buttons to select the Basic Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Answer Ring Type menu, and then press the OK button.
5.
Use the arrow buttons to select the ring pattern that you want, and then press the OK button.
6.
After product installation is complete, ask someone to send a fax to you in order to verify that the
ring-pattern service is working correctly.
Set the product to send received faxes to a computer
NOTE: Receiving faxes by using a computer is not supported for Macintosh.
Receiving faxes to a computer is available only if a full software installation was performed during initial
product setup.
To receive faxes to your computer, turn on the receive-to-PC setting in the software.
1.
Open HP ToolboxFX.
2.
Select the product.
3.
Click Fax.
4.
Click Fax Tasks.
5.
Under Fax Receive Mode, select Receive faxes to this computer.
6.
To receive notification that a fax has been received to the computer, select the Display a message
when a fax is received to this computer option.
7.
Click the Apply button.
NOTE: The receive to PC feature can be set for one computer only. If this setting has been activated
from a computer, the setting disappears from the software and cannot be set from another computer.
To receive faxes to a different computer, you first must deactivate the setting from the control panel.
Turn off the receive-to-PC setting from the control panel
The receive-to-PC setting can be activated only from one computer. If for any reason that computer is
no longer available, you can use the following procedure to turn the receive-to-PC setting off from the
control panel.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Stop Recv to PC item, and then press the OK button.
button.
Use autoreduction for incoming faxes
If the fit-to-page option is turned on, the product automatically reduces long faxes up to 75% to fit the
information on the default paper size (for example, the fax is reduced from legal to letter size).
If the fit-to-page option is turned off, long faxes print at full size on multiple pages. The factory-set default
for incoming fax autoreduction is On.
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Set fax settings 127
If you have the Stamp Faxes option turned on, you might also want to turn on autoreduction. This
reduces the size of the incoming faxes slightly, and prevents the page-stamp from forcing a fax onto
two pages.
NOTE: Make sure that the default media size setting matches the size of the media that is loaded in
the tray.
1.
On the control panel, press the Setup
button.
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Fit to Page menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button to save the
selection.
Set fax reprint settings
The product Allow Reprint setting must be activated in order for the product to reprint fax jobs stored
in memory. The default fax reprint setting is On. To change this setting from the control panel, complete
the following steps:
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Allow Reprint menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
button.
Once the Allow Reprint setting is activated, the product is able to reprint fax jobs.
Set the fax sounds volume
Control the volume of the fax sounds from the control panel. You can make changes to the following
sounds:
●
The fax sounds that are associated with incoming and outgoing faxes
●
The ring for incoming faxes
The factory-set default for the volume is Soft.
Set the alert volume, phone-line volume, control-pad key volume, and ring volume
button.
1.
Press the Setup
2.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Volume Settings menu, and then press the OK button.
4.
Use the arrow buttons to select the Alarm Volume menu, the Phoneline Volume menu, the KeyPress Volume menu, or the Ring Volume menu, and then press the OK button.
128 Chapter 10 Fax
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5.
Use the arrow buttons to select the Off, Soft, Medium, or Loud setting.
6.
Press the OK button to save the selection.
Set stamp-received faxes
The product prints the sender identification information at the top of each received fax. You can also
choose to stamp the incoming fax with your own header information to confirm the date and time that
the fax was received. The factory-set default for stamp-received faxes is Off.
NOTE: Turning on the stamp-received setting might increase the page size and cause the product to
print a second page.
NOTE: This option applies only to received faxes that the product prints.
1.
On the control panel, press the Setup
button.
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Stamp Faxes menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button to save the
selection.
Set the private receive feature
When the private-receive feature is activated, received faxes are stored in memory. A personal
identification number (PIN) is required to print the stored faxes.
Turn on the private receive feature
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Private Receive menu, and then press the OK button.
5.
Use the arrow buttons to select the On option, and then press the OK button.
6.
Use the keypad to enter the product security password, and then press the OK button.
7.
To confirm the product security password, use the keypad to re-enter the product security
password, and then press the OK button.
Turn off the private receive feature
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button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the keypad to enter the product security password, and then press the OK button.
4.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
Set fax settings 129
5.
Use the arrow buttons to select the Private Receive menu, and then press the OK button.
6.
Use the arrow buttons to select the Off option, and then press the OK button.
If any unprinted faxes exist in the fax memory, the product will print the faxes and then erase them
from memory.
Once the Private Receive setting is activated, the product is able to print private fax jobs.
Set fax polling
If someone else has set up a fax to be polled, you can request that the fax be sent to your product. (This
is known as polling another machine).
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Receive Options menu, and then press the OK button.
3.
Use the arrow buttons to select the Polling Receive option, and then press the OK button.
button.
The product dials the other fax machine and requests the fax.
Disable the product fax
You can disable the product fax functions — software and firmware — from the control panel. If the fax
functions are disabled, downstream devices connected to the product “telephone” fax port will still
operate. The product will not receive and store any faxes sent to the product.
1.
At the control panel, press the Setup
2.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Disable Fax menu, and then press the OK button.
4.
Use the arrow buttons to select the On option, and then press the OK button.
5.
Complete one of the following steps:
button.
●
If a password has been set under the Product Security setting, enter the password, and then
press the OK button.
●
If a password has not been set under the Product Security setting, create one when
prompted, and then press the OK button.
Use the same procedure to enable the fax. The Off setting restores the fax functions.
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Use fax
Fax software
Supported fax programs
The PC fax program that came with the product is the only PC fax program that works with the product.
In order to continue to use a PC fax program previously installed on the computer, it must be used with
the modem that is already connected to the computer; it will not function through the product modem.
Cancel a fax
Use these instructions to cancel a single fax that is currently dialing or a fax that is being transmitted or
received.
Cancel the current fax
Press the Cancel button on the control panel. Any pages that have not been transmitted are canceled.
Pressing the Cancel button also stops group-dial jobs.
Cancel a pending fax job
Use this procedure to cancel a fax job in the following situations:
●
The product is waiting to redial after encountering a busy signal, an unanswered call, or a
communication error.
●
The fax is scheduled to be sent at a future time.
Use the following steps to cancel a fax job by using the Fax Job status menu:
button.
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Send Options menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax Job Status menu, and then press the OK button.
4.
Use the arrow buttons to scroll through pending jobs until you reach the job that you want to clear.
5.
Press the OK button to select the job that you want to cancel.
6.
Press the OK button to confirm that you want to cancel the job.
Delete faxes from memory
Use this procedure only if you are concerned that someone else has access to your product and might
try to reprint faxes from the memory.
CAUTION: In addition to clearing the reprint memory, this procedure clears any fax that is currently
being sent, unsent faxes that are pending redial, faxes that are scheduled to be sent at a future time,
and faxes that are not printed or forwarded.
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Use fax 131
1.
On the control panel, press the Setup
button.
2.
Use the arrow buttons to select the Service
menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax
Service menu, and then press the OK button.
4.
Use the arrow buttons to select the Clear
Saved Faxs option, and then press the OK
button.
5.
Press the OK button to confirm the deletion.
Use fax on a DSL, PBX, or ISDN system
HP products are designed specifically for use with traditional analog phone services. They are not
designed to work on DSL, PBX, ISDN lines, or VoIP services, but they might work with the proper setup
and equipment.
NOTE: HP recommends discussing DSL, PBX, ISDN, and VoIP setup options with the service
provider.
The HP LaserJet product is an analog device that is not compatible with all digital phone environments
(unless a digital-to-analog converter is used). HP does not guarantee that the product will be compatible
with digital environments or digital-to-analog converters.
DSL
A digital subscriber line (DSL) uses digital technology over standard copper telephone wires. This
product is not directly compatible with digital signals. However, if the configuration is specified during
DSL setup, the signal can be separated so that some of the bandwidth is used to transmit an analog
signal (for voice and fax) while the remaining bandwidth is used to transmit digital data.
NOTE: Not all faxes are compatible with DSL services. HP does not guarantee that the product will
be compatible with all DSL service lines or providers.
A typical DSL modem employs a filter to separate the higher frequency DSL modem communication
from lower frequency analog phone and fax modem communication. It is often necessary to use a filter
with analog phones and analog fax products that are connected to a telephone line used by a DSL
modem. The DSL service provider usually provides this filter. Contact the DSL provider for more
information or for assistance.
PBX
The product is an analog device that is not compatible in all digital phone environments. Digital-to-analog
filters or converters may be needed for faxing functionality. If faxing issues occur in a PBX environment,
it might be necessary to contact the PBX provider for assistance. HP does not guarantee that the product
will be compatible with digital environments or digital-to-analog converters.
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Contact the PBX provider for more information and for assistance.
ISDN
Contact the ISDN provider for more information and for assistance.
Use fax on a VoIP service
Voice over internet protocol (VoIP) services are often not compatible with fax machines unless the
provider explicitly states that it supports fax over IP services.
If the product experiences problems getting a fax to work on a VoIP network, verify that all cables and
settings are correct. Decreasing the fax-speed setting might allow the product to send a fax over a VoIP
network.
If faxing problems continue, contact the VoIP provider.
Fax memory
Fax memory is retained when there is a loss of power
The flash memory protects against data loss when a power failure occurs. Other fax devices store fax
pages in either normal RAM or short-term RAM. Normal RAM immediately loses data when power is
lost, while short-term RAM loses data about 60 minutes after a power failure occurs. Flash memory can
maintain its data for years without power applied.
Send a fax
Fax from the flatbed scanner
1.
Place the document face-down on the scanner
glass.
2.
Press the Phone Book
3.
From the list, select the phone book entry. If no
entry exists, use the keypad on the control
panel to dial the number.
4.
On the control panel, press the Start Fax
button. The product starts the fax job.
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button.
Use fax 133
Fax from the document feeder
1.
Insert the originals into the document feeder
face-up.
NOTE: The document feeder capacity is up
to 35 sheets of 75 g/m2 or 20 lb media.
CAUTION: To prevent damage to the
product, do not use an original that contains
correction tape, correction fluid, paper clips, or
staples. Also, do not load photographs, small
originals, or fragile originals into the document
feeder.
2.
Adjust the guides until they are snug against
the paper.
3.
Press the Phone Book
4.
From the list, select the phone book entry. If no
entry exists, use the keypad on the control
panel to dial the number.
5.
On the control panel, press the Start Fax
button. The product starts the fax job.
button.
Manual dial faxing
Usually, the product dials after you press the Start Fax
button. At times, however, you might want
the product to dial each number as you press it. For example, if you are charging your fax call to a calling
card, you might need to dial the fax number, wait for the acceptance tone of your telephone company,
and then dial the calling card number. When dialing internationally, you might need to dial part of the
number and then listen for dial tones before continuing to dial.
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Send a fax to a group manually (ad hoc faxing)
Use the following instructions to send a fax to a group of recipients:
1.
Load the document into the document feeder input tray.
2.
Press the Phone Book
3.
From the list, select the phone book entry. If no entry exists, use the keypad on the control panel
to dial the number.
4.
To continue dialing numbers, repeat steps 2 and 3. If you are finished dialing numbers, go to the
next step.
5.
Press the Start Fax
6.
If you have more pages to scan, press 1 to select the Yes option, and then repeat step 5 for each
page of the fax job. If you are finished, press 2 to select the No option.
button.
button.
The product sends the fax to each fax number. If a number in the group is busy or does not answer, the
product redials that number based on the redial setting. If all redial attempts fail, the product updates
the fax activity log by adding the error, and then it proceeds to the next number in the group.
Manual redial
1.
Load the document into the document feeder.
2.
On the control panel, press the Redial
3.
Press the Start Fax
4.
If you have more pages to scan, press 1 to select the Yes option, and then repeat step 3 for each
page of the fax job. If you are finished, press 2 to select the No option.
button.
button.
The product sends the fax to the number that it redialed. If the number is busy or does not answer, the
product redials the number based on its redial setting. If all redial attempts fail, the product updates the
fax activity log by adding the error.
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Use fax 135
Use speed dials and group-dial entries
Send a fax by using a speed dial
1.
Load the document into the document feeder input tray or on the flatbed scanner.
2.
Do one of the following:
●
Press the one-touch key for the speed dial.
●
Press the Phone Book button, use the alphanumeric buttons to specify the speed-dial entry,
and then press the OK button.
3.
Load the document into the document feeder input tray or on the flatbed scanner.
4.
button. If the pages that you want to send are in the document feeder, then
Press the Start Fax
faxing begins automatically.
5.
If the document feeder sensor detects that no document is loaded into the document feeder input
tray, Send from glass? 1=Yes 2=No appears on the control-panel display. To send the fax from
the flatbed scanner, press 1 to select Yes, and then press the OK button.
After you press the OK button, Load page: X Press OK appears on the control-panel display.
6.
If you have already placed the document on the flatbed scanner, press the OK button (or place the
document on the flatbed scanner and then press the OK button).
After scanning the page, Another page? 1=Yes 2=No appears on the control-panel display.
7.
If you have more pages to scan, press 1 to select Yes, and then repeat step 5 for each page of the
fax job.
If you are finished, press 2 to select No.
When the last page of the fax has exited the product, you can start sending another fax, copying, or
scanning.
Send a fax by using a group-dial entry
1.
Load the document into the document feeder input tray or on the flatbed scanner.
2.
Perform one of the following steps:
●
Press the one-touch key for the group.
●
Press the Phone Book button, use the alphanumeric buttons to specify the group-dial entry,
and then press the OK button.
3.
Press the Start Fax
button. If the pages that you want to send are in the document feeder, then
faxing begins automatically.
4.
If the product document feeder sensor detects that no document is loaded into the document feeder
input tray, Send from glass? 1=Yes 2=No appears on the control-panel display. To send the fax
from the flatbed scanner, press 1 to select Yes, and then press the OK button.
After you press the OK button, Load page: X Press OK appears on the control-panel display.
5.
If you have already placed the document on the flatbed scanner, press the OK button (or place the
document on the flatbed scanner and then press the OK button).
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After scanning the page, Another page? 1=Yes 2=No appear on the control-panel display.
6.
If you have more pages to scan, press 1 to select Yes, and then repeat step 5 for each page of the
fax job.
If you are finished, press 2 to select No.
The product scans the document into memory and sends the fax to each number specified. If a number
in the group is busy or does not answer, the product redials the number based on its redial setting. If all
redial attempts fail, the product updates the fax activity log with the error and proceeds to the next
number in the group.
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Use fax 137
Send a fax from the software
The following information provides basic instructions for sending faxes by using the software that came
with the product. All other software-related topics are covered in the software Help, which can be opened
from the software-program Help menu.
You can fax electronic documents from a computer if you meet the following requirements:
●
The product is connected directly to the computer or to a network to which the computer is
connected.
●
The product software is installed on the computer.
●
The computer operating system is one that this product supports.
Send a fax from the software
The procedure to send a fax varies according to your specifications. The most typical steps follow.
1.
Click Start, click Programs (or All Programs in Windows XP), and then click HP.
2.
Click the product name, and then click Send fax. The fax software opens.
3.
Enter the fax number of one or more recipients.
4.
Load the document in the document feeder.
5.
Click Send Now.
Send a fax from a third-party software program, such as Microsoft Word
1.
Open a document in a third-party program.
2.
Click the File menu, and then click Print.
3.
Select the fax print driver from the printer driver drop-down list. The fax software opens.
4.
Enter the fax number of one or more recipients.
5.
Include any pages loaded at the product. This step is optional.
6.
Click Send Now.
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Send a fax by dialing from a telephone connected to the fax line
Occasionally, you might want to dial a fax number from a telephone that is connected to the same line
as the product. For example, if you are sending a fax to a person whose device is in the manual receive
mode, you can precede the fax with a voice call to let that person know that the fax is coming.
NOTE: The telephone must be connected to the product "telephone" port
.
1.
Load the document into the document feeder.
2.
Pick up the handset of a telephone that is connected to the same line as the product. Dial the fax
number by using the telephone keypad.
3.
When the recipient answers, instruct the person to start the fax machine.
4.
button, wait until Connecting appears on
When you hear the fax tones, press the Start Fax
the control-panel display, and then hang up the telephone.
Send a fax with confirmation
Use the product control panel to require a fax sender to confirm the receiving device number.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Fax Confirmation option, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Schedule a fax to be sent later
Use the product control panel to schedule a fax to be sent automatically at a future time to one or more
people. When this procedure is completed, the product scans the document into memory and then
returns to the Ready state.
NOTE: If the product cannot transmit the fax at the scheduled time, that information is indicated on
the fax error report (if that option is turned on) or recorded in the fax activity log. The transmittal might
not be initiated because the fax-sending call is not answered, or because a busy signal stops the redial
attempts.
If a fax has been scheduled to be sent at a future time but it requires updating, send the additional
information as another job. All faxes that are scheduled to go to the same fax number at the same time
are delivered as individual faxes.
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Use fax 139
1.
Load the document into the document feeder.
2.
On the control panel, press the Fax Menu
button.
3.
Use the arrow buttons to select the Send
Options menu, and then press the OK button.
4.
Use the arrow buttons to select the Send Fax
Later menu, and then press the OK button.
5.
Use the keypad to enter the time.
6.
If the product is set to the 12-hour time mode,
use the arrow buttons to move the cursor past
the fourth character to set A.M. or P.M. Select
1 for A.M. or select 2 for P.M., and then press
the OK button. If the product is set to the 24hour time mode, press the OK button.
7.
Press the OK button to accept the default date
or use the keypad to enter the date, and then
press the OK button.
8.
Enter the fax number.
NOTE: This feature does not support
undefined (ad hoc) groups.
9.
Press the OK button or the Start Fax
button.
The product scans the document into memory
and sends it at the designated time.
Use access codes, credit cards, or calling cards
To use access codes, credit cards, or calling cards, dial manually to allow for pauses and dialing codes.
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Send faxes internationally
To send a fax to an international destination, dial manually to allow for pauses and international dialing
codes.
Receive a fax
Print a fax
When the product receives a fax transmission, it prints the fax (unless the private-receive feature is
enabled) and also stores it automatically to flash memory.
Print a stored fax when the private receive feature is on
To print stored faxes, you must provide the private-receive PIN. After the product prints the stored faxes,
the faxes are deleted from memory.
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Receive Options menu, and then press the OK button.
3.
Use the arrow buttons to select the Print Faxes option, and then press the OK button.
4.
Use the keypad to enter the product security PIN, and then press the OK button.
5.
Use the arrow buttons to select the Private Receive menu, and then press the OK button.
button.
Reprint a fax
If you want to reprint a fax because the print cartridge was empty or if the fax was printed on the wrong
type of media, you can try to reprint it. The amount of memory that is available determines the actual
number of faxes that are stored for reprinting. The most recent fax prints first; the oldest fax that is in
storage prints last.
These faxes are stored continuously. Reprinting them does not clear them from the memory.
1.
On the control panel, press the Fax Menu
2.
Use the arrow buttons to select the Receive Options menu, and then press OK.
3.
Use the arrow buttons to select Print Faxes, and then press OK. The product begins reprinting the
most recently printed fax.
button.
NOTE: To stop the printing at any time, press the Cancel
button.
CAUTION: If the Allow Reprint setting is set to Off, misprinted or faded faxes cannot be reprinted.
Automatically print on both sides of received faxes
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1.
On the control panel, press the Setup
button.
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Print Duplex option, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button.
Use fax 141
Receive faxes when fax tones are audible on the phone line
If you have a telephone line that receives both fax and telephone calls, and you hear fax tones when
you answer the telephone, you can start the receiving process in one of two ways:
●
If you are close to the product, press the Start Fax
●
If not, press 1-2-3 in sequence on the telephone keypad, listen for fax transmission sounds, and
then hang up.
button on the control panel.
NOTE: In order for the second method to work, the Extension Phone setting must be set to Yes.
Receive faxes to a computer
NOTE: Receiving faxes by using a computer is not supported for Macintosh.
Receiving faxes to a computer is available only if a full software installation was performed during initial
product setup.
To receive faxes to your computer, turn on the receive-to-PC setting in the software.
1.
Open HP ToolboxFX.
2.
Select the product.
3.
Click Fax.
4.
Click Fax Tasks.
5.
Under Fax Receive Mode, select Receive faxes to this computer.
Turn off the receive-to-PC setting from the control panel
The receive-to-PC setting can be activated only from one computer. If for any reason that computer is
no longer available, you can use the following procedure to turn the receive-to-PC setting off from the
control panel.
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Stop Recv to PC option, and then press the OK button.
View a new fax when in receive to PC mode
1.
Open HP ToolboxFX.
2.
Select the product.
3.
Click Fax.
4.
Click Fax Receive Log.
5.
In the Fax Image column, click the “view” link of the fax that you want to view.
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Solve fax problems
Fax troubleshooting checklist
●
Several possible fixes are available. After each recommended action, retry faxing to see if the
problem is resolved.
●
For best results during fax problem solving, make sure the line from the product is plugged directly
into the wall phone port. Disconnect all other devices that are connected to the product.
1.
Verify that the telephone cord is plugged into the correct port on the back of the product.
2.
Check the phone line by using the fax test:
a.
On the control panel, open the Setup menu, and then open the Service menu.
b.
Select the Fax Service option.
c.
Select the Run Fax Test option. The product prints a fax test report.
The report contains the following possible results:
3.
●
Pass: The report contains all of the current fax settings for review.
●
Fail: The cord is in the wrong port. The report contains suggestions for how to resolve
the issue.
●
Fail : The phone line is not active. The report contains suggestions for how to resolve
the issue.
Verify that the product firmware is current:
a.
Print a configuration page from the control panel Reports menu to obtain the current firmware
date code.
b.
Go to www.hp.com.
1.
Click the Support & Drivers link.
2.
Click the Download drivers and software (and firmware) link option.
3.
In the For product box, type the product model number, and then click the Go button.
4.
Click the link for your operating system.
5.
Scroll to the Firmware section of the table.
◦
If the listed version matches the version on the configuration page, you have the
most current version.
◦
If the versions are different, download the firmware upgrade and update the
firmware on the product following the instructions onscreen.
NOTE: The product must be connected to a computer with internet access to
upgrade firmware.
◦
4.
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Resend the fax.
Verify that the fax was set up when the product software was installed.
Solve fax problems 143
From the computer, in the HP program folder, run the Fax Setup Utility.
5.
6.
Verify that the telephone service supports analog fax.
●
If using ISDN or digital PBX, contact your service provider for information about configuring
to an analog fax line.
●
If using a VoIP service, change the Fax Speed setting to Slow(V.29) or disable Fast(V.34)
from the control panel. Ask if your service provider supports fax and for the recommended fax
modem speed. Some companies might require an adapter.
●
If using a DSL service, ensure that a filter is included on the phone line connection to the
product. Contact the DSL service provider or purchase a DSL filter if you do not have one. If
a DSL filter is installed, try another since these filters can be defective.
If the error persists, find more detailed problem-solving solutions in the sections that follow this
one.
Fax error messages
Alert and warning messages appear temporarily and might require you to acknowledge the message
by touching the OK button to resume or by touching the Cancel button to cancel the job. With certain
warnings, the job might not complete or the print quality might be affected. If the alert or warning message
is related to printing and the auto-continue feature is on, the product will attempt to resume printing the
job after the warning has appeared for 10 seconds without acknowledgement.
Control panel message
Description
Recommended action
Comm. Error
A fax communication error occurred between
the product and the sender or receiver.
Allow the product to retry sending the fax.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
call. Plug the product phone cord into a jack
for another phone line.
Try a different phone cord.
Set the Fax Speed option to the Slow(V.29)
setting or disable the Fast(V.34) setting.
Turn off the Error Correction feature to
prevent automatic error correction.
NOTE: Turning off the Error Correction
feature can reduce image quality.
Print the Fax Activity Log report from the
control panel to determine if the error occurs
with a specific fax number.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
Document feeder door is open.
The cover at the top of the document feeder Close the cover, and send the fax again.
is open, and the product cannot send the fax.
Canceled fax.
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Control panel message
Description
Fax is busy
The fax line to which you were sending a fax Call the recipient to ensure that the fax
was busy. The product has canceled sending machine is on and ready.
the fax.
Check that you are dialing the correct fax
number.
Canceled send
Recommended action
Check that the Redial if Busy option is
enabled.
Check for a dial tone on the phone line by
button.
touching the Start Fax
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Plug the product phone cord into a jack for
another phone line, and then try sending the
fax again.
Try a different phone cord.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
Fax is busy
Redial Pending
The fax line to which you were sending a fax
was busy. The product automatically redials
the busy number.
Allow the product to retry sending the fax.
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
Check for a dial tone on the phone line by
button.
touching the Start Fax
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Plug the product phone cord into a jack for
another phone line, and try sending the fax
again.
Try a different phone cord.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
Fax memory full
Canceling recv.
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During the fax transmission, the product ran
out of memory. Only the pages that fit into
memory will be printed.
Print all of the faxes, and then have the
sender resend the fax. Have the sender
divide the fax job into multiple jobs before
resending. Cancel all fax jobs or clear the
faxes from memory.
Solve fax problems 145
Control panel message
Description
Fax memory full
During the fax job, the memory filled. All
Print all received faxes or wait until all
pages of the fax have to be in memory for a pending faxes are sent.
fax job to work correctly. Only the pages that
Ask the sender to send the fax again.
fit into memory were sent.
Canceling send
Recommended action
Ask the sender to divide a large fax job into
smaller sections, and then fax them
individually.
Make sure that the resolution of the sending
fax machine is not set to the Photo setting or
the Superfine setting.
Cancel all fax jobs or clear the faxes from
memory.
Fax recv. error
An error occurred while trying to receive a fax. Ask the sender to resend the fax.
Try faxing back to the sender or another fax
machine.
Check for a dial tone on the phone line by
button.
touching the Start Fax
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Decrease the fax speed. Ask the sender to
resend the fax.
Turn off error-correction mode. Ask the
sender to resend the fax.
NOTE: Turning off error-correction mode
can reduce the quality of the fax image.
Connect the product to a different phone line.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
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Control panel message
Description
Recommended action
Fax Send error
An error occurred while trying to send a fax.
Try resending the fax.
Try faxing to another fax number.
Check for a dial tone on the phone line by
button.
touching the Start Fax
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Connect the product to a different phone line.
Set the fax resolution to Standard instead of
the default of Fine.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
Memory is low
Canceling recv.
The amount of available memory for storing
faxes is insufficient to store an incoming fax.
Clear faxes from memory. Open the System
Setup menu, and then open the Service
menu. In the Fax Service menu, select the
Clear Saved Faxs option.
Turn off the Allow Reprint feature. When this
feature is off, the product does not store
received faxes in memory. Open the Open
the System Setup menu, and then open the
Fax Setup menu. In the Advanced Setup
menu, select the Allow Reprint option and
turn it off.
ENWW
Solve fax problems 147
Control panel message
Description
Recommended action
No dial tone
The product could not detect a dial tone.
Check for a dial tone on the phone line by
button.
touching the Start Fax
Unplug the telephone cord from both the
product and the wall and replug the cord.
Make sure that you are using the telephone
cord that came with the product.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
Check the phone line by using the Run Fax
Test option from the Service menu on the
control panel.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
No fax answer
Attempts to redial a fax number failed, or the
Redial-No Answer option was turned off.
Call the recipient to ensure that the fax
machine is on and ready.
Canceled send
Check that you are dialing the correct fax
number.
Check that the redial option is enabled.
Unplug the telephone cord from both the
product and the wall and replug the cord.
Unplug the product telephone cord from the
wall, plug in a telephone, and try making a
voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
148 Chapter 10 Fax
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Control panel message
Description
Recommended action
No fax answer
The receiving fax line did not answer. The
product attempts to redial after a few minutes.
Allow the product to retry sending the fax.
Redial Pending
Call the recipient to ensure that the fax
machine is on and ready.
Check that you are dialing the correct fax
number.
If the product continues to redial, unplug the
product telephone cord from the wall, plug in
a telephone, and try making a voice call.
Make sure that the phone cord from the wall
telephone jack is plugged into the line
port.
Plug the product phone cord into a jack for
another phone line.
Try a different phone cord.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
No fax detected
The product answered the incoming call but
did not detect that a fax machine was calling.
Allow the product to retry receiving the fax.
Try a different phone cord.
Plug the product phone cord into a jack for
another phone line.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or the
support flyer that came in the product box.
ENWW
Solve fax problems 149
Troubleshoot fax codes and trace reports
View and interpret fax error codes
Use fax error codes from the fax activity log to solve problems with the product fax features.
Code number
Description
232
Possible causes include the following:
●
A communication failure has occurred between the two machines.
●
The user at the remote machine may have pressed the Stop button.
●
The power at the remote machine has been interrupted, or deliberately turned off causing the fax session
to be interrupted.
To solve the issue, try the following steps:
282
1.
Resend the fax at a different time when telephone line conditions have improved.
2.
If the error persists, and error correction is in use for the fax session, disable the Error Correction
setting.
The product has not received any data at the start of a page during reception in error correction mode, but
the modem has not detected a remote disconnect. The remote machine is probably transmitting sync frames
instead of data and has either jammed or broken.
The remote machine is probably transmitting sync frames instead of data and has either jammed or broken.
Have the sender resend the fax after first requesting that the sender verify that the sending machine is working
correctly.
321
There was a communication error with the receiving fax machine due to poor telephone line conditions.
Resend the fax at a different time when telephone line conditions have improved.
344-348
Possible causes include the following:
●
The remote machine has failed to respond to a fax command from the local machine due to the
connection being interrupted.
●
The user at the remote machine may have pressed the Stop button.
●
In rare instances, incompatibility between the two machines can cause the remote machine to simply
terminate the call.
To solve the issue, try the following steps:
381
1.
Resend the fax at a different time when telephone line conditions have improved.
2.
If the error persists, and error correction is in use for the fax session, disable the Error Correction
setting.
Possible causes include the following:
●
The remote machine has failed to respond to a fax command from the local machine due to the
connection being interrupted.
●
The user at the remote machine may have pressed the Stop button.
To solve the issue, try the following steps:
150 Chapter 10 Fax
1.
Resend the fax at a different time when telephone line conditions have improved.
2.
If the error persists, and error correction is in use for the fax session, disable the Error Correction
setting.
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View the fax trace report
A fax T.30 trace report has information that can help resolve fax transmission problems. If you call HP
for help in resolving these problems, print a T.30 trace report before you call.
ENWW
1.
On the control panel, press the Setup
2.
Select the Service menu.
3.
Select the Fax Service option.
4.
Select the Print T.30 Trace option. The product prints a fax trace report.
button.
Solve fax problems 151
Fax logs and reports
Use the following instructions to print fax logs and reports:
Print all fax reports
Use this procedure to print all of the following reports at one time:
●
Fax activity log
●
Phone book list
●
Configuration report
●
Junk fax list
●
Last call report
●
Billing report
●
Usage page
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the All Fax
Reports option, and then press the OK button.
The product exits the menu settings and prints
the reports.
Print individual fax reports
1.
On the control panel, press the Fax Menu
button.
152 Chapter 10 Fax
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2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the report to be
printed, and then press the OK button. The
product exits the menu settings and prints the
report.
NOTE: If you selected the Fax Activity Log
report and pressed the OK button, press the
OK button again to select the Print Log Now
option. The product exits the menu settings and
prints the log.
Set the fax activity log to print automatically
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax
Activity Log menu, and then press the OK
button.
4.
Use the arrow buttons to select the Auto Log
Print menu, and then press the OK button.
5.
Use the arrow buttons to select the On option,
and then press the OK button to confirm the
selection.
Set the fax error report
A fax error report is a brief report that indicates the product experienced a fax job error. It can be set to
print after the following events:
ENWW
●
Every fax error (the factory-set default)
●
Send fax error
●
Receive fax error
●
Never
Solve fax problems 153
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax Error
Report menu, and then press the OK button.
4.
Use the arrow buttons to select the option for
when you want the fax error reports to be
printed.
5.
Press the OK button to save the selection.
Set the fax confirmation report
A confirmation report is a brief report that indicates the product successfully sent or received a fax job.
It can be set to print after the following events:
●
Every fax job
●
Send fax
●
Receive fax
●
Never (the factory-set default)
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax
Confirmation menu, and then press the OK
button.
4.
Use the arrow buttons to select the option for
when you want the fax error reports to be
printed.
5.
Press the OK button to save the selection.
154 Chapter 10 Fax
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Include the first page of each fax on the fax confirmation, fax error, and last call reports
1.
On the control panel, press the Fax Menu
button.
2.
Use the arrow buttons to select the Fax
Reports menu, and then press the OK button.
3.
Use the arrow buttons to select the Include 1st
page menu, and then press the OK button.
4.
Use the arrow buttons to select the On option,
and then press the OK button to confirm the
selection.
Change error correction and fax speed
Set the fax-error-correction mode
Usually, the product monitors the signals on the telephone line while it is sending or receiving a fax. If
the product detects an error during the transmission and the error-correction setting is On, the product
can request that the portion of the fax be resent. The factory-set default for error correction is On.
You should turn off error correction only if you are having trouble sending or receiving a fax, and you
are willing to accept the errors in the transmission. Turning off the setting might be useful when you are
trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone
connection.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Service menu, and then press the OK button.
3.
Use the arrow buttons to select the Fax Service menu, and then press the OK button.
4.
Use the arrow buttons to select the Error Correction menu, and then press the OK button.
5.
Use the arrow buttons to select the On or Off option, and then press the OK button to save the
selection.
button.
Change the fax speed
The fax-speed setting is the modem protocol that the product uses to send faxes. It is the worldwide
standard for full-duplex modems that send and receive data across telephone lines at up to 33,600 bits
per second (bps). The factory-set default for the fax-speed setting is Fast(V.34).
You should change the setting only if you are having trouble sending a fax to or receiving a fax from a
particular device. Decreasing the fax speed might be useful when you are trying to send a fax overseas,
or receive one from overseas, or if you are using a satellite telephone connection.
ENWW
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Fax Setup menu, and then press the OK button.
button.
Solve fax problems 155
3.
Use the arrow buttons to select the Advanced Setup menu, and then press the OK button.
4.
Use the arrow buttons to select the Fax Speed menu, and then press the OK button.
5.
Use the arrow buttons to select a speed setting, and then press the OK button.
Solve problems sending faxes
●
An error message displays on the control panel
●
The control panel displays a Ready message with no attempt to send the fax
●
The control panel displays the message "Storing page 1" and does not progress beyond that
message
●
Faxes can be received, but not sent
●
Unable to use fax functions from the control panel
●
Unable to use speed dials
●
Unable to use group dials
●
Receive a recorded error message from the phone company when trying to send a fax
●
Unable to send a fax when a phone is connected to the product
An error message displays on the control panel
The Comm. Error message appears
●
Allow the product to retry sending the fax. Re-sending temporarily reduces the fax speed.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug
the product phone cord into a jack for another phone line.
●
Try a different phone cord.
●
From the control panel, change the Fax Speed option to the Medium(V.17) setting or Slow(V.
29) setting.
●
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Speed menu.
e.
Select the correct setting.
Turn off the Error Correction option.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
156 Chapter 10 Fax
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d.
Open the Error Correction menu.
e.
Select the Off setting.
NOTE: Turning off the Error Correction option can reduce image quality.
●
If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that
came in the product box.
No dial tone
●
Make sure that the telephone cord is plugged into the correct port on the product.
●
Make sure that the telephone cord from the product is plugged directly into the wall telephone jack.
●
Check for a dial tone on the phone line by using the Start Fax
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
●
Unplug the telephone cord from both the product and the wall and replug the cord.
●
Make sure that you are using the telephone cord that came with the product.
●
Plug the product phone cord into a jack for another phone line.
●
Check the phone line by using the Run Fax Test option from the Service menu on the control
panel.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Select the Run Fax Test item.
button.
The Fax is busy message appears
ENWW
●
Try sending the fax again.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Check for a dial tone on the phone line by using the Start Fax
●
Make sure that the phone is working by disconnecting the product, plugging in a telephone to the
phone line, and making a voice call.
●
Plug the product phone cord into a jack for another phone line, and try sending the fax again.
●
Try a different phone cord.
●
Send the fax at a later time.
●
If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that
came in the product box.
button.
Solve fax problems 157
The No fax answer message appears
●
Try to resend the fax.
●
Call the recipient to ensure that the fax machine is on and ready.
●
Check that you are dialing the correct fax number.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a voice call.
●
Plug the product phone cord into a jack for another phone line.
●
Try a different phone cord.
●
Make sure that the phone cord from the wall telephone jack is plugged into the line
●
Check the phone line by using the Run Fax Test option from the Service menu on the control
panel.
●
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Select the Run Fax Test item.
port.
If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that
came in the product box.
Document feeder paper jam
●
Verify that the paper meets product size requirements. The product does not support pages longer
than 381 mm (15 in) for faxing.
●
Copy or print the original to letter, A4, or legal size paper, and then resend the fax.
The Fax memory full message appears
●
Turn the product off then on.
●
Print stored faxes that have not been printed.
●
a.
Open the Fax menu.
b.
Open the Receive Options menu.
c.
Select the Print Faxes item.
d.
Provide the PIN, and then select the Private Receive item.
Delete stored faxes from memory.
a.
Open the Setup menu.
b.
Open the Service menu.
158 Chapter 10 Fax
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●
c.
Open the Fax Service menu.
d.
Select the Clear Saved Faxs item.
Divide the large fax job into smaller sections, and then fax them individually.
Scanner error
●
Verify that the paper meets product size requirements. The product does not support pages longer
than 381 mm (15 in) for faxing.
●
Copy or print the original onto letter, A4, or legal size paper and then resend the fax.
The control panel displays a Ready message with no attempt to send the fax
●
Check the fax activity log for errors.
a.
Open the Fax menu.
b.
Open the Fax Reports menu.
c.
Open the Fax Activity Log menu.
d.
Select the Print Log Now option.
●
If a phone is connected to the product, make sure that the phone is hung up.
●
Disconnect all other lines between the fax and the product.
●
Connect the product directly into the wall telephone jack and resend the fax.
The control panel displays the message "Storing page 1" and does not progress beyond
that message
●
Delete stored faxes from memory.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Select the Clear Saved Faxs item.
Faxes can be received, but not sent
Send fax and nothing happens.
ENWW
button.
1.
Check for a dial tone on the phone line by using the Start Fax
2.
Turn the product off then on.
3.
Use the control panel to configure the fax time, date, and fax header information.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
Solve fax problems 159
d.
Open the Fax Header menu.
e.
Enter the correct settings.
4.
Verify that any extension phones on the line are hung up.
5.
If using a DSL service, make sure that the phone line connection to the product includes a filter.
Unable to use fax functions from the control panel
●
The product might be password protected. Use the HP Embedded Web Server, HP Toolbox
software, or the control panel to set a password.
●
If you do not know the password for the product, contact your system administrator.
●
Verify with the system administrator that the fax functionality has not been disabled.
Unable to use speed dials
●
Make sure that the fax number is valid.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed
dial number.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Dial Prefix menu.
e.
Select the On setting.
Unable to use group dials
●
Make sure that the fax number is valid.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed
dial number.
●
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Dial Prefix menu.
e.
Select the On setting.
Set up all entries in the group with speed dial entries.
a.
Open an unused speed dial entry.
b.
Enter the fax number for the speed dial.
c.
Use the OK button to save the speed dial.
160 Chapter 10 Fax
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Receive a recorded error message from the phone company when trying to send a fax
●
Make sure you dial the fax number correctly, and make sure that the phone service is not blocked.
For example, some phone services might prevent long distance calling.
●
If an outside line requires a prefix, turn on the Dial Prefix option or include the prefix in the speed
dial number.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Dial Prefix menu.
e.
Select the On setting.
NOTE: To send a fax without a prefix, when the Dial Prefix option is turned on, send the fax
manually.
●
Send a fax to an international number
a.
If a prefix is required, manually dial the telephone number with the prefix.
b.
Enter the country/region code before dialing the phone number.
c.
Wait for pauses as you hear the tones on the phone.
d.
Send the fax manually from the control panel.
Unable to send a fax when a phone is connected to the product
ENWW
●
Make sure that the telephone is hung up.
●
Make sure that the telephone is not being used for a voice call when faxing.
●
Unplug the phone from the line, and then try sending the fax.
Solve fax problems 161
Solve problems receiving faxes
●
The fax does not respond
●
An error message displays on the control panel
●
A fax is received but does not print
●
Sender receives a busy signal
●
No dial tone
●
Cannot send or receive a fax on a PBX line
The fax does not respond
The fax has a dedicated phone line
●
Set the Answer Mode option to the Automatic setting from the control panel.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Answer Mode menu.
e.
Select the Automatic setting.
An answering machine is connected to the product
●
Set the Answer Mode option to the TAM setting and plug the answering machine into the
“telephone” port.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Answer Mode menu.
e.
Select the TAM setting.
If the TAM setting is unavailable, set the Answer Mode option to the Automatic setting.
●
Set the Rings to Answer setting to at least one ring more than the number of rings for which the
answering machine is set.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Rings to Answer menu.
e.
Select the correct setting.
162 Chapter 10 Fax
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●
Plug the answering machine into the “telephone” port.
●
If the product has a telephone handset connected, set the Answer Mode option to the Fax/Tel
setting to route calls to the correct device. When detecting a voice call, the product generates a
ring tone that alerts you to pick up the telephone handset.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Answer Mode menu.
e.
Select the Fax/Tel setting.
A telephone handset is connected to the product
Set the Answer Mode option to the Automatic setting.
1.
Open the Setup menu.
2.
Open the Fax Setup menu.
3.
Open the Basic Setup menu.
4.
Open the Answer Mode menu.
5.
Select the Automatic setting.
The Answer Mode setting is set to the Manual setting
●
Press the Start Fax
button on the control panel.
Voice mail is available on the fax line
●
ENWW
Add a distinctive ring service to your telephone line and change the Distinctive Ring setting on
the product to match the ring pattern supplied by the telephone company. Contact your telephone
company for information.
a.
Verify that the answer mode is set to the Automatic setting.
b.
Open the Setup menu.
c.
Open the Fax Setup menu.
d.
Open the Basic Setup menu.
e.
Open the Distinctive Ring menu.
f.
Select the correct setting.
●
Buy a dedicated line for faxing.
●
Set the Answer Mode option to the Manual setting.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
Solve fax problems 163
d.
Open the Answer Mode menu.
e.
Select the Manual setting.
NOTE: You must be present to receive faxes.
The product is connected to a DSL phone service
●
Check the installation and features. The fax unit in the product requires a filter on the phone line
connection to the DSL modem. Contact your DSL service provider for a filter or buy a filter.
●
Verify that the filter is plugged in.
●
Replace the existing filter to make sure that it is not defective.
The product uses a fax over IP or VoIP phone service
●
●
Set the Fax Speed option to the Slow(V.29) setting, or disable the Fast(V.34) setting.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Speed menu.
e.
Select the correct setting.
Contact your service provider to make sure that fax is supported and for a recommended fax speed
settings. Some companies might require an adapter.
An error message displays on the control panel
The No fax detected message appears
NOTE: This error does not always refer to a missed fax. If a voice call is made to a fax number by
mistake and the caller hangs up, the No fax detected message appears on the control panel.
●
Ask the sender to resend the fax.
●
Make sure that the telephone cord from the product is plugged into the wall telephone jack.
●
Try a different phone cord.
●
Plug the product phone cord into a jack for another phone line.
●
Make sure the telephone line and phone wall jack are active by plugging in a telephone and
checking for a dial tone.
●
Make sure that the telephone cord is plugged into the “line” port on the product.
●
Check the phone line by running a fax test from the control panel.
●
If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that
came in the product box.
164 Chapter 10 Fax
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The Comm. Error message appears
●
Ask the sender to send the fax again or send at a later time when line conditions have improved.
●
Unplug the product telephone cord from the wall, plug in a telephone, and try making a call. Plug
the product phone cord into a jack for another phone line.
●
Try a different phone cord.
●
Set the Fax Speed option to the Slow(V.29) setting or disable the Fast(V.34) setting.
●
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Speed menu.
e.
Select the correct setting.
Turn off the Error Correction feature to prevent automatic error correction.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Open the Error Correction menu.
e.
Select the Off setting.
NOTE: Turning off the Error Correction feature can reduce image quality.
●
●
Print the Fax Activity Log report from the control panel to determine if the error occurs with a
specific fax number.
a.
Open the Fax menu.
b.
Open the Fax Reports menu.
c.
Open the Fax Activity Log menu.
d.
Select the Print Log Now option.
If the error persists, contact HP. See www.hp.com/support/ljm1530series or the support flyer that
came in the product box.
The Fax memory full message appears
ENWW
●
Turn the product off then on.
●
Print all of the faxes, and then have the sender resend the fax.
●
Ask the sender to divide a large fax job into smaller sections, and then fax them individually.
Solve fax problems 165
●
●
Make sure that the resolution of the sending fax machine is not set to the Photo setting or the
Superfine setting.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Resolution menu.
e.
Select the correct setting.
Cancel all fax jobs or clear the faxes from memory.
The Fax is busy message appears
●
The product cannot receive a fax while attempting to send one. Cancel the fax send and try sending
at a later time.
●
Allow the product to try sending the fax again.
A fax is received but does not print
The Private Receive feature is on
●
When the Private Receive feature is activated, received faxes are stored in memory. A personal
identification number (PIN) or password is required to print the stored faxes.
●
Enter the PIN or password to print the fax. If you do not know the PIN or password, contact the
product administrator.
NOTE: Memory errors might occur if the faxes are not printed. The product will not answer if the
memory is full.
The Receive to PC feature is enabled
●
●
Make sure that the Receive to PC option is set up. You must use HP Toolbox software to configure
the feature.
a.
At the computer, open HP ToolboxFX.
b.
Select the product.
c.
Click Fax.
d.
Click Fax Tasks.
e.
Under Fax Receive Mode, select Receive faxes to this computer.
Check communication with the product.
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Sender receives a busy signal
A handset is connected to the product
●
Make sure the phone is hung up.
●
Change the Answer Mode option to match the product setup.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Basic Setup menu.
d.
Open the Answer Mode menu.
e.
Select the setting that matches the product setup.
Set the Answer Mode option to the Fax/Tel setting to automatically receive faxes. The Fax/
Tel setting automatically detects whether the incoming transmission is a fax or a voice call
and routes the call to the appropriate device.
A phone line splitter is being used
●
If you are using a phone line splitter, remove the splitter and set up the phone as a downstream
phone.
●
Make sure the phone is hung up.
●
Make sure the phone is not being used for a voice call when faxing.
No dial tone
●
If using a phone line splitter, remove the phone line splitter and set up the phone as a downstream
phone.
Cannot send or receive a fax on a PBX line
●
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If you are using a PBX phone line, contact your PBX administrator to configure an analog fax line
for your product.
Solve fax problems 167
Solve general fax problems
●
Faxes are sending slowly
●
Fax quality is poor
●
Fax cuts off or prints on two pages
Faxes are sending slowly
The product is experiencing poor phone line quality.
●
Retry sending the fax when the line conditions have improved.
●
Check with the phone service provider that the line supports fax.
●
Turn off the Error Correction setting.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Open the Error Correction menu.
e.
Select the Off setting.
NOTE: This can reduce image quality.
●
Use white paper for the original. Do not use colors such as gray, yellow, or pink.
●
Increase the Fax Speed setting.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Speed menu.
e.
Select the correct setting.
●
Divide large fax jobs into smaller sections, and then fax them individually.
●
Change the fax settings on the control panel to a lower resolution.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Resolution menu.
e.
Select the correct setting.
168 Chapter 10 Fax
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Fax quality is poor
Fax is blurry or light.
●
Increase fax resolution when sending faxes. Resolution does not affect received faxes.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
d.
Open the Fax Resolution menu.
e.
Select the correct setting.
NOTE: Increasing resolution slows transmission speed.
●
Turn on the Error Correction setting from the control panel.
a.
Open the Setup menu.
b.
Open the Service menu.
c.
Open the Fax Service menu.
d.
Open the Error Correction menu.
e.
Select the On setting.
●
Check the print cartridges and replace if necessary.
●
Ask the sender to darken the contrast setting on the sending fax machine, and then resend the fax.
Fax cuts off or prints on two pages
●
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Set the Def. Paper Size setting. Faxes print on a single size of paper based on the Def. Paper
Size settings.
a.
Open the Setup menu.
b.
Open the System Setup menu.
c.
Open the Paper Setup menu.
d.
Open the Def. Paper Size menu.
e.
Select the correct setting.
●
Set the paper type and size for the tray used for faxes.
●
Turn on the Fit to Page setting to print longer length faxes on letter or A4 size paper.
a.
Open the Setup menu.
b.
Open the Fax Setup menu.
c.
Open the Advanced Setup menu.
Solve fax problems 169
d.
Open the Fit to Page menu.
e.
Select the On setting.
NOTE: If the Fit to Page setting is off and the Def. Paper Size setting is set to letter, a legal size
original prints on two pages.
Regulatory information and warranties
For regulatory and warranty information, see Additional statements for telecom (fax) products
on page 259.
170 Chapter 10 Fax
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11 Manage and maintain the product
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●
Information pages
●
HP ToolboxFX
●
Embedded Web server
●
Use HP Web Jetadmin software
●
Product security features
●
Economy settings
●
Quiet mode settings
●
Manage supplies and accessories
●
Clean the product
●
Product updates
171
Information pages
Information pages reside within the product memory. These pages help diagnose and solve problems
with the product.
NOTE: If the product language was not correctly set during installation, you can set the language
manually so the information pages print in one of the supported languages. Change the language by
using the System Setup menu on the control panel or the embedded Web server.
Page description
How to print the page
Configuration page
1.
On the product control panel, press the Setup
Shows the current settings and product properties.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons to select the Config Report item,
and then press the OK button.
button.
A second page also prints. On that page, the Fax Menu section
provides details about the product fax settings.
Supplies status page
1.
On the product control panel, press the Setup
button.
Shows the remaining life of the HP print cartridge, the
estimated pages remaining, the number of pages printed, and
other supplies information.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons to select the Supplies Status item,
and then press the OK button.
PCL, PCL 6, or PS font list
1.
On the product control panel, press Setup
Shows which fonts are currently installed in the device.
2.
Use the arrow buttons to select the Reports, and then
press the OK button.
3.
Use the arrow buttons to select the PCL font list item,
the PS font list item, or the PCL6 font list item, and then
press the OK button.
Demo page
1.
On the product control panel, press the Setup
Contains examples of text and graphics.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons to select the Demo Page item, and
then press the OK button.
button.
button.
Event log
You can print the event log from HP ToolboxFX, the embedded
Web server, or HP Web Jetadmin.
Usage page
1.
On the product control panel, press the Setup
Shows a page count for each size of paper printed, the number
of one-sided (simplexed) or two-sided (duplexed) pages, and
the average percentage of coverage.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons to select the Usage Page item, and
then press the OK button.
172 Chapter 11 Manage and maintain the product
button.
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Page description
How to print the page
Menu map
1.
On the product control panel, press the Setup
Shows the control-panel menus and available settings.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons to select the Menu Structure item,
and then press the OK button.
Network report
1.
On the product control panel, press the Setup
Shows the product network settings.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons button to select the Network
Summary item, and then press the OK button.
button.
button.
Fax reports
For information about fax logs and reports, see the Fax
chapter.
Service page
1.
On the product control panel, press the Setup
Displays supported paper types, copy settings, and
miscellaneous product settings.
2.
Use the arrow buttons to select the Reports menu, and
then press the OK button.
3.
Use the arrow buttons button to select the Service
Page item, and then press the OK button.
button.
Information pages 173
HP ToolboxFX
HP ToolboxFX is a program that you can use to complete the following tasks:
●
Check the product status.
●
Configure the product settings.
●
View troubleshooting information.
●
View online documentation.
You can view HP ToolboxFX when the product is directly connected to a computer or when it is
connected to the network. You must perform the recommended full software installation to use
HP ToolboxFX.
View HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon.
●
On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click
HP LaserJet Pro M1530 MFP Series, and then click HP ToolboxFX.
Status
The HP ToolboxFX Status tab contains links to the following main pages:
●
Device Status. View product status information. This page indicates product conditions such as
a jam or an empty tray. After you correct a problem with the product, click Refresh status to update
the product status.
●
Supplies Status. View detailed supplies information such as the estimated percent of life
remaining in the print cartridge and the number of pages that have been printed with the current
print cartridge. This page also has links to order supplies and to find recycling information.
●
Device Configuration. View a detailed description of the current product configuration, including
the amount of memory installed and whether optional trays are installed.
●
Network Summary. View a detailed description of the current network configuration, including the
IP address and network status.
●
Print Info Pages. Print the configuration page and various other information pages that are
available for the product, such as the supplies status page and the demo page.
●
Event Log. View a history of product errors. The most recent error is at the top of the list.
Event log
The event log is a table where the product events are logged for your reference. The log contains codes
that correspond to the error messages that appear on the product control-panel display. The number in
the Page Count column specifies the total number of pages that the product had printed when the error
occurred. The event log also contains a brief description of the error.
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Fax
Use the HP ToolboxFX Fax tab to perform fax tasks from your computer. The Fax tab contains links to
the following main pages:
●
Fax Tasks. Set the fax receive mode.
●
Fax Phone Book. Add, edit, or delete entries in the product phone book.
●
Fax Send Log. View all of the recent faxes that have been sent from the product.
●
Fax Receive Log. View all of the recent faxes that have been received by the product.
●
Block Faxes. Add, delete, or view fax numbers that are blocked.
Fax tasks
The following three options are available when receiving a fax:
●
Print the fax. You can also select an option to have a message appear on your computer to notifying
you when the fax was printed.
●
Receive the fax on your computer. You can also select an option to have a message appear on
your computer to notifying you when the fax arrives. If the fax machine is connected to multiple
computers, only one computer can be designated to receive faxes.
●
Forward the fax to another fax machine.
NOTE: You must click the Apply button before the changes take effect.
Fax phone book
Use the HP ToolboxFX fax phone book to add and remove individuals or groups on your speed-dial list,
import phone books from a variety of sources, and update and maintain the contact list.
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●
To add an individual contact to the speed-dial list, select the row of the speed dial number that you
want to specify. Type the contact name in the Contact name window. Type the fax number in the
Fax number window. Click Add.
●
To add a group of contacts to the speed-dial list, select the row of the speed-dial number that you
want to specify. Click Add Group. Double-click a contact name from the list on the left to move it
to the group list on the right, or select a name on the left and then click the appropriate arrow to
move it to the group list on the right. You can also use those two methods to move names from
right to left. When you have created a group, type a name in the Group name window, and then
click OK.
●
To edit an existing individual speed-dial entry, click anywhere on the row containing the contact
name to select it, and then click Update. Type changes in the appropriate windows, and then click
OK.
●
To edit an existing group-speed-dial entry, click anywhere on the row containing the group name
to select it, and then click Update. Make any required changes, and then click OK.
●
To delete an entry from the speed-dial list, select the item, and then click Delete.
●
To move speed dial entries, select the entry and then click Move, or select Move and then specify
the entry in the dialog box. Either select Next empty row or specify the number of the row where
you want to move the entry.
HP ToolboxFX 175
NOTE: If you specify a row that is occupied, the new entry will overwrite the existing entry.
●
To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click
Import/Export Phone Book. Select the Import option, and then click Next. Select the appropriate
software program, navigate to the appropriate file, and then click Finish. To export contacts from
a phone book, click Import/Export Phone Book. Select the Export option, and then click Next.
Enter the file name or browse to the file to which you want to export contacts, and then click
Finish. You can also select individual entries from the phone book instead of importing the entire
phone book.
●
To delete all entries, click Delete All, and then click Yes.
In addition to numerical digits, the following are valid characters for fax numbers:
●
(
●
)
●
+
●
-
●
*
●
#
●
R
●
W
●
.
●
,
●
<space>
NOTE: You must click the Apply button before the changes take effect.
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Fax send log
The HP ToolboxFX fax send log lists all recently sent faxes and information about them, including the
date and time sent, job number, fax number, page count, and the results.
Click any column heading in the fax send log to re-sort the information in that column in ascending or
descending order.
The Results column provides the fax status. If the fax attempt was unsuccessful, this column provides
a description of why the fax was not sent.
Fax receive log
The HP ToolboxFX fax receive log provides a list of all recently received faxes and information about
them including the date and time received, job number, fax number, page count, results, and an
abbreviated fax image.
The fax receive log can be used to block future faxes. Check the Block Fax box next to a received fax
listed on the log.
When a computer that is connected to the product receives a fax, the fax contains a View link. Clicking
this link opens a new page that provides information about the fax.
Click on any column heading in the fax receive log to re-sort the information in that column in ascending
or descending order.
The Results column provides the fax status. If the fax attempt was unsuccessful, this column provides
a description of why the fax was not received.
NOTE: You must click the Apply button before the changes take effect.
Block Faxes
Block Faxes provides a list of all numbers that are blocked. Add, modify, or delete blocked fax numbers
on this tab.
Help
The HP ToolboxFX Documentation tab contains links to the following main pages:
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●
Troubleshooting
●
Animated demonstrations
●
User Guide. View information about the product usage, warranty, specifications, and support. The
user guide is available in both HTML and PDF format.
HP ToolboxFX 177
System Settings
The HP ToolboxFX System Settings tab contains links to the following main pages:
●
Device Information. View information about the product, such as the product description and a
contact person.
●
Paper Handling. Change the product paper-handling settings, such as default paper size and
default paper type.
●
Print Quality. Change the product print-quality settings.
●
Paper Types. Change the product mode settings for each media type, such as letterhead,
prepunched, or glossy paper.
●
System Setup. Change the product system settings, such as product language and jam recovery.
●
Service. Gain access to various procedures required to maintain the product.
●
Device Polling. Change the product polling settings, which determine how often HP ToolboxFX
collects data from the product.
●
Save/Restore Settings. Save the current settings for the product to a file on the computer. Use
this file to load the same settings onto another product or to restore these settings to this product
at a later time.
●
Password. Set, change, or clear the product security password.
NOTE: A single password can be set from the control panel, HP ToolboxFX, or the embedded
Web server.
Device information
The HP ToolboxFX Device information page stores data about the product for future reference. The
information that you type in these fields appears on the Configuration page. You can type any character
in each of these fields.
NOTE: You must click the Apply button before the changes take effect.
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Paper handling
Use the HP ToolboxFX paper-handling options to configure the default settings. These are the same
options that are available on the product control-panel.
Three options are available for handling print jobs when the product is out of media:
●
Select Wait for paper to be loaded.
●
Select Cancel from the Paper out action drop-down list to cancel the print job.
●
Select Override from the Paper out time drop-down list to send the print job to another paper tray.
The Paper out time field specifies how long the product waits before acting on the selections. You can
specify from 0 to 3600 seconds.
NOTE: You must click the Apply button before the changes take effect.
Print quality
Use the HP ToolboxFX print-quality options to improve the appearance of print jobs. These are the same
options that are available on the product control panel.
The four options provided for controlling print quality are resolution, REt (Resolution Enhancement
technology), print density, and EconoMode.
●
Resolution. Select 600 resolution for average print jobs and Fast Res 1200 for higher-quality print
jobs.
●
REt. You can turn on REt, which HP provides for improved print quality.
●
Print density. For increased print density, select a higher number. For decreased print density,
select a lower number.
●
EconoMode. Turn EconoMode on when you are printing average print jobs. EconoMode is a
feature that allows the product to use less toner per page. Selecting this option might extend the
life of the toner supply and might reduce cost per page. However, it will also reduce print quality.
The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend
full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will
outlast the mechanical parts in the print cartridge. If print quality begins to degrade under these
circumstances, you will need to install a new print cartridge, even if there is toner supply remaining
in the cartridge.
NOTE: You must click the Apply button before the changes take effect.
Paper types
Use the HP ToolboxFX Paper types options to configure print modes that correspond to the various
media types. Select Restore Modes to reset all modes to the factory settings.
NOTE: You must click the Apply button before the changes take effect.
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HP ToolboxFX 179
System setup
Use the HP ToolboxFX system settings options to configure global settings for copy, fax, scan, and print,
such as jam recovery and auto-continue.
NOTE: You must click the Apply button before the changes take effect.
Service
During the printing process, paper, toner and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX
provides an easy method for cleaning the paper path.
Device polling
You can turn off HP ToolboxFX device polling to reduce network traffic, but doing so also disables some
HP ToolboxFX features: pop-up alerts, fax log updates, and the ability to receive faxes to this computer.
NOTE: You must click the Apply button before the changes take effect.
Print Settings
The HP ToolboxFX Print Settings tab contains links to the following main pages:
●
Printing. Change the default product print settings, such as number of copies and paper
orientation.
●
PCL5e. View and change the PCL5 settings.
●
PostScript. View and change the PS settings.
Printing
Use the HP ToolboxFX printing settings options to configure the settings for all print functions. These
are the same options that are available on the product control panel.
NOTE: You must click the Apply button before the changes take effect.
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PCL 5e
Use the PCL 5 options to configure the settings when you are using the PCL 5 print personality. These
are the same options that are available on the PCL5 menu on the control panel.
NOTE: You must click the Apply button before the changes take effect.
PostScript
Use the PostScript option when you are using the HP postscript level 3 emulation print personality. When
the Print PostScript error option is turned on, the PostScript error page automatically prints when
HP postscript level 3 emulation errors occur.
NOTE: You must click the Apply button before the changes take effect.
Network Settings
The network administrator can use the HP ToolboxFX Network Settings tab to control the networkrelated settings for the product when it is connected to an IP-based network.
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HP ToolboxFX 181
Embedded Web server
This product is equipped with an embedded Web server (EWS), which provides access to information
about product and network activities. A Web server provides an environment in which web programs
may run, much in the same way that an operating system, such as Windows, provides an environment
for programs to run on a computer. The output from these programs can then be displayed by a Web
browser, such as Microsoft Internet Explorer, Safari, or Netscape Navigator.
An “embedded” Web server resides on a hardware device (such as an HP LaserJet product) or in
firmware, rather than as software that is loaded on a network server.
The advantage of an EWS is that it provides an interface to the product that anyone with a networkconnected product and computer can use. There is no special software to install or configure, but you
must have a supported Web browser on the computer. To gain access to the EWS, type the IP address
for the product in the address line of the browser. (To find the IP address, print a configuration page.
NOTE: For Macintosh operating systems, you can use the EWS over a USB connection after installing
the Macintosh software included with the product.
Features
The EWS allows you to view product and network status and manage printing functions from a computer.
With the EWS, you can complete the following tasks:
●
View product status information
●
Determine the remaining life on all supplies and order new ones
●
View and change part of the product configuration
●
View and print some internal pages
●
Select the language in which to display the EWS pages
●
View and change network configuration
●
Set, change, or clear the product security password.
NOTE: Changing network settings in the EWS might disable some of product software or features.
182 Chapter 11 Manage and maintain the product
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Use HP Web Jetadmin software
HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and
troubleshooting network-connected peripherals. Management is proactive, allowing network
administrators the ability to resolve issues before users are affected. Download this free, enhancedmanagement software at www.hp.com/go/webjetadmin.
Device plug-ins can be installed into HP Web Jetadmin to provide support for specific product features.
The HP Web Jetadmin software can automatically notify you when new plug-ins are available. On the
Product Update page, follow the directions to automatically connect to the HP Web site and install the
latest device plug-ins for your product.
NOTE: Browsers must be Java™-enabled. Browsing from a Mac OS is not supported.
Product security features
The product includes a password feature that restricts access to setup features while allowing basic
functions to continue. The password can be set from the EWS or the control panel.
Private receive can be used to store faxes on the product until you are at the product to print them.
Assign a system password through the product control panel
1.
On the control panel, press the Setup
button.
2.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Product Security item, and then press the OK button.
4.
Use the arrow buttons to select the On option, and then press the OK button.
5.
Use the keypad to type a password, and then press the OK button.
Assign a system password through the EWS
Assign a password for the product so that unauthorized users cannot change the product settings.
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1.
Open the HP Embedded Web Server by entering the product IP address into the address line of
a Web browser.
2.
Click the Settings tab.
3.
On the left side of the window, click the Security menu.
4.
In the Device Security Settings area, click the Configure . . . button.
5.
In the Device Password area, type the password in the New Password box, and type it again in
the Verify password box.
6.
Click the Apply button. Make note of the password and store it in a safe place.
Use HP Web Jetadmin software 183
Lock the product
The product has a slot that you can use to attach a cable-type security lock.
184 Chapter 11 Manage and maintain the product
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Economy settings
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use
less toner and decrease the cost per page. However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner
supply might outlast the mechanical parts in the print cartridge. If print quality begins to degrade under
these circumstances, you must install a new print cartridge, even if there is toner supply remaining in
the cartridge.
1.
On the File menu in the software program, click Print.
2.
Select the product, and then click the Properties or Preferences button.
3.
Click the Paper/Quality tab.
4.
Click the EconoMode check box.
Archive print
Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print
to create documents that you want to preserve or archive.
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1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the Service menu, and then press the OK button.
3.
Use the arrow buttons to select the Archive Print item, select On or Off, and then press the OK
button.
button.
Economy settings 185
Quiet mode settings
This product has a quiet mode that reduces noise during printing. When quiet mode is turned on, the
product prints at a slower speed.
NOTE: Quiet mode reduces the product print speed, which might improve print quality.
Follow these steps to enable quiet mode.
Activate the quiet mode from the printer driver
1.
Open the printer properties, and then click the Device Settings tab.
2.
Click the Enable option to turn on the Quiet Mode feature.
Activate the quiet mode from the product control panel
button.
1.
On the control panel, press the Setup
2.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the Quiet Mode item, and then press the OK button.
4.
Use the arrow buttons to select the On option, and then press the OK button.
186 Chapter 11 Manage and maintain the product
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Manage supplies and accessories
Print when a cartridge is at estimated end of life
Supplies messages
Supply-related notifications are communicated on the product control panel and on computers that have
the full product software installed. If the full product software is not installed, you might not receive all
supply-related notifications in a prominent manner. To install the full product software, insert the CD that
came with the product and follow the steps for the full install.
●
A Black cartridge low message appears when the print cartridge is nearing the estimated end of
its useful life.
●
A Black very low message appears when the print cartridge is at its estimated end of useful life.
To ensure optimal print quality, HP recommends replacing a print cartridge when the Black very
low message appears.
Print-quality problems can occur when using a cartridge that is at its estimated end of life. The supply
does not need to be replaced at this point in time unless the print quality is no longer acceptable.
NOTE: Using the Continue setting allows printing beyond the very low threshold without customer
interaction and can result in unsatisfactory print quality.
Enable or disable the Prompt at very low feature from the control panel
You can enable or disable the Continue feature at any time, and you do not have to re-enable it when
you install a new print cartridge. When the At Very Low menu is set to Continue , the product
automatically continues printing when a print cartridge reaches the recommended replacement level.
The Black very low message appears while a print cartridge is being used in continue at very low mode.
1.
Press the Setup
2.
Use the arrow buttons to select the System Setup menu, and then press the OK button.
3.
Use the arrow buttons to select the At Very Low menu, and then press the OK button.
4.
Use the arrow buttons to select the Black Cartridge menu, and then press the OK button.
5.
Select one of the following options:
6.
button.
●
Select the Continue option to enable the continue at very low feature.
●
Select the Stop option to disable the print in black (or continue) at very low feature.
●
Select the Prompt option to prompt the user to continue before the product will print the job.
Press the OK button to save the setting.
Once an HP supply has reached very low status, HP’s premium Protection Warranty on that supply has
ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low
mode will not be considered to be defects in materials or workmanship in the supply under the HP Print
Cartridge Warranty Statement.
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Manage supplies and accessories 187
Manage print cartridges
Print-cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE: Any damage caused by a non-HP print cartridge is not covered under the HP warranty and
service agreements.
HP fraud hotline and Web site
Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/
anticounterfeit when you install an HP print cartridge and the control-panel message says the cartridge
is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
HP packaging).
Recycle supplies
To recycle a genuine HP print cartridge, place the used cartridge in the box in which the new cartridge
arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete
information, see the recycling guide that is included with each new HP supply item.
Print cartridge layout
1
2
3
1
Plastic shield
2
Print cartridge memory tag
3
Imaging Drum. Do not touch the imaging drum on the bottom of the print cartridge. Fingerprints on the imaging drum can
cause print-quality problems.
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Replacement instructions
Redistribute toner
When a small amount of toner remains in print cartridge, faded or light areas might appear on the printed
page. You might be able to temporarily improve print quality by redistributing the toner.
1.
Open the print-cartridge door, and then remove the print cartridge.
2.
To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold
water. Hot water sets toner into the fabric.
3.
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Reinsert the print cartridge into the product, and then close the print-cartridge door.
Manage supplies and accessories 189
If the print is still light, install a new print cartridge.
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Replace the print cartridge
1.
Open the print-cartridge door, and remove the
old print cartridge. See the recycling
information inside the print-cartridge box.
2.
Remove the new print cartridge from the bag.
CAUTION: To prevent damage to the print
cartridge, hold the print cartridge at each end.
3.
Pull the tab and completely remove the tape
from the cartridge. Put the tab in the printcartridge box to return for recycling.
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Manage supplies and accessories 191
4.
Gently rock the print cartridge from front to back
to distribute the toner evenly inside the
cartridge.
5.
Insert the print cartridge in the product and
close the print-cartridge door.
CAUTION: If toner gets on your clothing,
wipe it off with a dry cloth and wash clothing in
cold water. Hot water sets toner into fabric.
NOTE: When toner is low, faded or light areas appear on the printed page. You might be able to
temporarily improve print quality by redistributing the toner. To redistribute the toner, remove the
cartridge from the product and gently rock it from front to back.
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Replace the pickup roller
Normal use with good media causes wear. The use of poor media might require more frequent
replacement of the pickup roller.
If the product regularly mispicks (no media feeds through), you might need to change or clean the pickup
roller.
WARNING! Before changing the pickup roller, use the power switch to turn the product off, unplug the
power cord, and wait for the product to cool.
CAUTION: Failure to complete this procedure might damage the product.
1.
Open the print-cartridge door, and remove the print cartridge.
CAUTION: To prevent damage to the print cartridge, minimize its exposure to direct light. Cover
the print cartridge with a sheet of paper.
2.
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Find the pickup roller.
Manage supplies and accessories 193
3.
Release the small, white tabs on each side of the pickup roller, and rotate the pickup roller toward
the front.
4.
Gently pull the pickup roller up and out.
5.
Position the new pickup roller in the slot. The circular and rectangular slots on each side prevents
you from installing the roller incorrectly.
6.
Rotate the top of the new pickup roller away from you until both sides snap into place.
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7.
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Insert the print cartridge in the product and close the print-cartridge door.
Manage supplies and accessories 195
Replace the separation pad
Normal use with good media causes wear. The use of poor media might require more frequent
replacement of the separation pad.
If the product regularly pulls multiple sheets of media at a time, you might need to change the separation
pad.
WARNING! Before changing the separation pad, use the power switch to turn the product off, unplug
the power cord, and then wait for the product to cool.
NOTE: Before you change the separation pad, clean the pickup roller.
1.
Remove the paper and close the main-input tray. Set the product on its side.
2.
At the bottom of the product, unscrew the two screws holding the separation pad in place.
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3.
Remove the separation pad.
4.
Insert the new separation pad, and screw it into place.
5.
Plug the product into the wall outlet, and turn on the product.
Manage supplies and accessories 197
Clean the product
Clean the pickup roller
If you want to clean the pickup roller before deciding to replace it, follow these instructions:
1.
Turn off the product, unplug the power cord from the product, and then remove the pickup roller.
2.
Dab a lint-free cloth in isopropyl alcohol, and then scrub the roller.
WARNING! Alcohol is flammable. Keep the alcohol and cloth away from an open flame. Before
you close the product and plug in the power cord, allow the alcohol to dry completely.
NOTE: In certain areas of California, air pollution control regulations restrict the use of liquid
isopropyl alcohol (IPA) as a cleaning agent. In those areas of California, please disregard the
previous recommendations and use a dry, lint-free cloth, moistened with water, to clean the pickup
roller.
3.
Use a dry, lint-free cloth, to wipe the pickup roller and remove loose dirt.
4.
Allow the pickup roller to dry completely before you reinstall it in the product.
5.
Plug the power cord into the product.
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Clean the document feeder pickup rollers and separation pad
If the product document feeder experiences paper-handling problems, such as jams or multiple-page
feeds, clean the document feeder rollers and separation pad.
1.
Open the document feeder cover.
2.
Use a moist, lint-free cloth to wipe both pickup rollers and the separation pad to remove dirt.
3.
Close the document feeder cover.
Clean the paper path
During the printing process, paper, toner, and dust particles can accumulate inside the product. Over
time, this buildup can cause print-quality problems such as toner specks or smearing. This product has
a cleaning mode that can correct and prevent these types of problems.
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Clean the product 199
Specks
Smearing
Clean the paper path from HP ToolboxFX
Use HP ToolboxFX to clean the paper path. This is the recommended cleaning method. If you do not
have access to HP ToolboxFX, use the control panel method.
1.
Make sure that the product is turned on and in the Ready state, and that media is loaded in the
priority input tray or tray 1.
2.
Open HP ToolboxFX, click the product, and then click the System Settings tab.
3.
Click the Service tab, and then click Start.
A page feeds through the product slowly. Discard the page when the process is completed.
Clean the paper path from the product control panel
If you do not have access to HP ToolboxFX, you can print and use a cleaning page from the product
control panel.
1.
Press the Setup
2.
Use the arrow buttons to select the Service menu, and then press the OK button.
3.
Use the arrow buttons to select the Cleaning Page item, and then press the OK button.
4.
Load plain letter or A4 paper when you are prompted.
5.
Press the OK button again to confirm and begin the cleaning process.
button.
A page feeds through the product slowly. Discard the page when the process is completed.
Clean the scanner glass strip and platen
Over time, specks of debris might collect on the scanner glass and white plastic backing, which can
affect performance. Use the following procedure to clean the scanner glass and white plastic backing.
1.
Use the power switch to turn off the product, and then unplug the power cord from the electrical
socket.
2.
Open the scanner lid.
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3.
Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been
moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these can damage the product. Do not place liquids directly
on the glass or platen. They might seep and damage the product.
4.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
5.
Plug in the product, and then use the power switch to turn on the product.
Product updates
Software and firmware updates and installation instructions for this product are available at
www.hp.com/support/ljm1530series. Click Downloads and drivers, click the operating system, and
then select the download for the product.
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Product updates 201
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12 Solve problems
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●
Self help
●
Problem-solving checklist
●
Factors that affect product performance
●
Restore the factory-set defaults
●
Interpret control panel messages
●
Paper feeds incorrectly or becomes jammed
●
Improve print quality
●
The product does not print or it prints slowly
●
Solve connectivity problems
●
Product software problems
●
Solve common Mac problems
203
Self help
In addition to the information in this guide, other sources are available that provide helpful information.
HP Help and Learn Center
The HP Help and Learn Center and other documentation are on the CD that came
with the product or in the HP Program folder on your computer. The HP Help and
Learn Center is a product help tool that provides easy access to product information,
HP product Web support, troubleshooting, and regulatory and safety information.
Quick Reference Topics
Several Quick Reference Topics for this product are available at this Web site:
www.hp.com/support/ljm1530series
You can print these topics and keep them near the product. They are a handy
reference for procedures that you perform frequently.
Quick Reference Guide
This guide contains procedures for the most commonly used product functions. The
guide is available from this Web site: www.hp.com/support/ljm1530series
You can print this guide and keep it near the product.
Control panel help
204 Chapter 12 Solve problems
The control panel has built-in help that guides you through several tasks, such as
replacing print cartridges and clearing jams.
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Problem-solving checklist
Follow these steps when trying to solve a problem with the product.
●
Step 1: Check that the product power is on
●
Step 2: Check the control panel for error messages
●
Step 3: Test print functionality
●
Step 4: Test copy functionality
●
Step 5: Test the fax sending functionality
●
Step 6: Test the fax receiving functionality
●
Step 7: Try sending a print job from a computer
Step 1: Check that the product power is on
1.
Make sure that the product is plugged in and turned on.
2.
Make sure that the power cable is connected to the product and the outlet.
3.
Check the power source by connecting the power cable to a different outlet.
4.
Make sure that the print cartridge is installed correctly and that the doors are all closed. The control
panel displays messages to indicate these problems.
5.
If the document feeder motor does not rotate, open the document feeder cover and remove any
packing material or shipping tape.
6.
If the scanner bulb does not light, contact HP support.
Step 2: Check the control panel for error messages
The control panel should indicate ready status. If an error message appears, resolve the error.
Step 3: Test print functionality
1.
Open the Reports menu, and select the Config Report item to print the report.
2.
If the report does not print, make sure paper is loaded in the tray, and check the control panel to
see if paper is jammed inside the product.
Step 4: Test copy functionality
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1.
Place the configuration page into the document feeder and make a copy. If paper does not feed
smoothly through the document feeder, you might need to replace the document feeder pickup
mechanism.
2.
Place the configuration page onto the scanner glass and make a copy.
3.
If the print quality on the copied pages is not acceptable, clean the scanner glass.
Problem-solving checklist 205
Step 5: Test the fax sending functionality
1.
Press the Start Fax
button on the product control panel.
2.
Listen for a dial tone.
3.
If you do not hear a dial tone, the telephone line might not be operational or the product is not
connected to the telephone line.
Step 6: Test the fax receiving functionality
1.
Use another fax machine to send a fax to the product.
2.
If the product does not receive the fax, make sure that you do not have too many telephone devices
connected to the product, and that all telephone devices are connected in the correct order.
3.
Review and reset the product fax settings.
4.
Turn off the Private Receive feature.
Step 7: Try sending a print job from a computer
1.
Use a word-processing program to send a print job to the product.
2.
If the job does not print, make sure you selected the correct printer driver.
3.
Uninstall and then reinstall the product software.
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Factors that affect product performance
Several factors affect the time it takes to print a job:
●
The use of special paper (such as transparencies, heavy paper, and custom-size paper)
●
Product processing and download time
●
The complexity and size of graphics
●
The speed of the computer you are using
●
The USB or network connection
●
The product I/O configuration
●
Certain print settings, such as Quiet Mode, Best Mode, Draft Mode, or Print Density.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the
fax header name, phone number, speed dials, and any stored faxes in the product memory.
CAUTION: This procedure also clears all fax numbers and names that are associated with one-touch
keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then
automatically restarts the product.
1.
On the product control panel, press the Setup
button.
2.
Use the arrows buttons to select the Service menu, and then press the OK button.
3.
Use the arrows buttons to select the Restore Defaults item, and then press the OK button.
The product automatically restarts.
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Factors that affect product performance 207
Interpret control panel messages
The majority of the control-panel messages are intended to guide the user through typical operation.
The control-panel messages indicate the status of the current operation, and include a page count on
the second line of the display, if appropriate. When the product is receiving fax data, print data, or
scanning commands, control-panel messages indicate this status. In addition, alert messages, warning
messages, and critical error messages indicate situations that might require some action.
Control panel message types
Alert and warning messages appear temporarily and might require you to acknowledge the message
by pressing the OK button to resume or by pressing the Cancel button to cancel the job. With certain
warnings, the job might not complete or the print quality might be affected. If the alert or warning message
is related to printing and the auto-continue feature is on, the product will attempt to resume the printing
job after the warning has appeared for 10 seconds without acknowledgement.
Critical error messages can indicate some kind of failure. Turning off and then turning on the power
might fix the problem. If a critical error persists, the product might require service.
Control panel messages
Control panel message
Description
Recommended action
10.0000 Supply memory error
There is a communication failure with the
print cartridge.
●
Turn the product off and then on.
●
Verify that the print cartridge is installed
correctly. Remove and reinstall the print
cartridge.
●
If the error persists, replace the print
cartridge.
●
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
●
Turn the product off and then on.
●
If the error persists, replace the print
cartridge.
●
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
10.0004 Supply Error
10.1004 Supply memory error
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There is a communication failure with the
imaging drum.
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Control panel message
Description
Recommended action
49 Error
The product has experienced a firmware
error.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 25 minutes, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Turn off then on
50.X Fuser Error
The product has experienced an internal
hardware error.
Turn off then on
52 Scanner Error
The product has experienced a scanner
error.
Turn off then on
57 Fan Error
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The product experienced a general fan error.
Interpret control panel messages 209
Control panel message
Description
Recommended action
79 Error
The product has experienced a firmware
error
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Turn off then on
ADF door is open
The document feeder door is open.
Close the document feeder door.
Device error
The product experienced an internal
communication error.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Press OK to continue
Doc. feeder jam
The product has experienced a document
feeder jam.
Clear the document feeder jam.
Door open
The print cartridge door is open.
Close the print cartridge door.
Engine comm. Error
The product has experienced an internal
hardware error.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Jam in <location>
The product has detected a jam in the
location indicated in the message.
Clear the jam from the area indicated in the
message, and then follow the control-panel
instructions. Clearing some jams requires
you to open the print cartridge door and
remove the print cartridge.
The product has detected a paper jam in the
print cartridge area.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
alternates with
Open door and clear jam
Jam in cartridge area
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Control panel message
Description
Recommended action
Jam in output bin
The product has detected a paper jam in the
output bin area.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Jam in print paper path
The product has detected a paper path jam.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Jam in tray 1
The product has detected a jam in the input
tray.
Clear the jam from the area indicated in the
message, and then follow the control panel
instructions.
Load tray 1 <TYPE>, <SIZE>
The tray is empty.
Load the tray with the correct type and size of
paper.
Load tray 1 PLAIN <SIZE>
The product is performing a cleaning cycle.
Load the tray with plain paper of the size
indicated. Press the OK button to start the
cleaning cycle.
The product is processing a manual duplex
job.
To print the second side, place the pages
face down in the tray with the top edge first.
alternates with
Cleaning Page [OK] to start
Manual duplex
alternates with
Load tray 1
Press [OK]
Manual feed <SIZE>, <TYPE>
alternates with
The product is set for the manual feed mode. Load the tray with the correct size and type of
paper, or press the OK button to use the
paper that is in the tray.
Press [OK] for available media
Memory is low
The product does not have enough memory
to process the job.
If the product is processing other jobs, send
the job again after those jobs have finished.
Press [OK]
If the problem continues, turn off the power
by using the power switch, and then wait at
least 30 seconds. Turn on the power and wait
for the product to initialize.
Memory is low. Only 1 copy made.
Product memory is too low to complete this
job.
Either copy fewer pages at a time or turn off
collation.
Press [OK] to continue.
If the error persists, turn the product off, and
then on.
Misprint
Press [OK]
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The product has experienced an internal
hardware error.
1.
Reprint the pages.
2.
If the error persists, turn the product off,
and then on.
3.
Print the pages again.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Interpret control panel messages 211
Control panel message
Description
Recommended action
No paper pickup
The product has experienced an internal
hardware error.
1.
Verify that the media was inserted far
enough into the input tray.
2.
Load the tray with the correct size of
paper for your job.
3.
Make sure the paper guides in the tray
are adjusted correctly for the size of
paper. Adjust the guides so they are
touching the paper stack without
bending it.
4.
Check the product control panel to see
if the product is waiting for you to
acknowledge a prompt to feed the paper
manually. Load paper, and continue.
5.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Press [OK]
Print failure
The product experienced an internal
communication error.
Remove shipping lock from cartridge
A shipping lock remains on the print cartridge.
Remove the print cartridge, remove the
shipping lock, and then reinstall the cartridge.
Remove shipping material from rear door
Shipping material remains on the back of the
product.
Open the rear door and remove all shipping
material.
Replace Black Cartridge
The product is configured to stop when the
print cartridge level is very low.
Replace the print cartridge, or reconfigure the
product to continue printing after the print
cartridge reaches the “very low” level.
Replace Supplies
The product is configured to stop when the
print cartridge level is very low.
Replace the print cartridge, or reconfigure the
product to continue printing after the print
cartridge reaches the “very low” level.
Resend Upgrade
A firmware upgrade was interrupted.
Resend the upgrade file to the product.
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Control panel message
Description
Recommended action
Scanner Error X
The product experienced a general scanner
error.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
1.
Turn off the power by using the power
switch.
2.
If a surge protector is being used,
remove it. Plug the product directly into
the wall socket.
3.
Wait at least 30 seconds, and then turn
on the power and wait for the product to
initialize.
4.
If the error persists, contact HP. See
www.hp.com/support/ljm1530series or
the support flyer that came in the
product box.
Sensor Error
The product experienced a paper sensor
error.
Settings cleared
The product has cleared job settings.
Re-enter any appropriate job settings.
Unexpected size in tray 1
The paper in the tray does not match the size Load paper that is the correct size, and verify
needed for the current print job.
that the tray is set to the correct size.
Used black cartridge is installed.
A used supply has been installed.
If you believe you purchased a genuine HP
supply, visit this HP Web address:
www.hp.com/go/anticounterfeit.
Product repair that is required from using
used print cartridges is not covered under
warranty. Supply status and features that
depend on it are unavailable with used
cartridges.
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Interpret control panel messages 213
Paper feeds incorrectly or becomes jammed
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1.
Open the product and remove any jammed sheets of paper.
2.
Load the tray with the correct size of paper for your job.
3.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
4.
Check the product control panel to see if the product is waiting for you to acknowledge a prompt
to feed the paper manually. Load paper, and continue.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1.
Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not
fan the paper. Return the stack of paper to the tray.
2.
Use only paper that meets HP specifications for this product.
3.
Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different
package.
4.
Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1.
Use only paper that meets HP specifications for this product.
2.
Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different
package.
3.
Use paper that has not previously been printed or copied on.
4.
Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten
the stack, and then return some of the paper to the tray.
5.
Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides
so they are touching the paper stack without bending it.
6.
Make sure that the tray is fully inserted in the product.
7.
If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed
sheets one at a time.
214 Chapter 12 Solve problems
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Clear jams
When clearing jams, be very careful not to tear jammed paper. If a small piece of paper remains in the
product, it could cause additional jams.
CAUTION: Before clearing jams, turn the product off and disconnect the power cord.
Jam locations
Jams can occur at the following locations in the product.
1
2
3
4
5
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1
Document feeder
2
Output bins
3
Input trays
4
Print cartridge area
5
Rear door and duplexer
Paper feeds incorrectly or becomes jammed 215
Clear jams from the document feeder
1.
Open the document feeder cover.
2.
Lift the side lever to open the pickup assembly,
and gently pull the jammed paper out.
3.
Close the pickup assembly and the document
feeder cover.
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Clear jams from the input trays
1.
Open the print-cartridge door, and then remove
the print cartridge.
2.
In the main-input tray or the priority input slot,
remove the media stack.
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Paper feeds incorrectly or becomes jammed 217
3.
With both hands, grasp the side of the jammed
media that is most visible (this includes the
middle), and carefully pull it free from the
product.
4.
Reinstall the print cartridge and close the printcartridge door.
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Clear jams from inside the product
1.
Open the print-cartridge door, and remove the
print cartridge.
CAUTION: To prevent damage, do not
expose the print cartridge to light. Cover it with
a piece of paper.
2.
If you can see the jammed paper, carefully
grasp the jammed paper, and slowly pull it out
of the product.
NOTE: If you can not see the jammed paper,
go to the next step.
If you successfully removed the jammed paper,
skip the next step.
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Paper feeds incorrectly or becomes jammed 219
3.
Press the green tab and then open the jamaccess door, carefully grasp the jammed paper
and slowly pull it out of the product.
4.
Reinstall the print cartridge, and then close the
print-cartridge door.
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Clear jams from the output areas
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.
1.
Open the print-cartridge door, and then remove
the print cartridge.
2.
Keep the print cartridge door open, and then
with both hands, grasp the side of any jammed
media that is most visible (this includes the
middle), and carefully pull it free from the
product.
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Paper feeds incorrectly or becomes jammed 221
3.
Press the green tab and then open the jamaccess door, carefully grasp the jammed paper
and slowly pull it out of the product.
4.
Reinstall the print cartridge, and then close the
print-cartridge door.
Clear jams from the duplexer
1.
Open the print-cartridge door, and then remove
the print cartridge.
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2.
Open the rear door.
CAUTION: The fuser area can be hot while
the product is in use. Wait for the fuser to cool
down.
3.
Carefully grasp the jammed paper, and slowly
pull it out of the product
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Paper feeds incorrectly or becomes jammed 223
4.
Close the rear door.
5.
Reinstall the print cartridge and close the printcartridge door.
Improve print quality
You can prevent most print-quality problems by following these guidelines.
●
Use the correct paper type setting in the printer driver.
●
Use paper that meets HP specifications for this product.
●
Clean the product as necessary.
●
Replace print cartridges when they are reaching the end of their estimated life and print quality is
no longer acceptable.
●
Use the printer driver that best meets your printing needs.
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Select a paper type
1.
Open the printer driver, click the Properties or Preferences button, and then click the Paper/
Quality tab.
2.
Select a type from the Type is drop-down list.
3.
Click the OK button.
Use paper that meets HP specifications
Use different paper if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Printed characters seem misformed.
●
Printed pages are curled.
Always use a paper type and weight that this product supports. In addition, follow these guidelines when
selecting paper:
●
Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles,
voids, staples, and curled or bent edges.
●
Use paper that has not been previously printed on.
●
Use paper that is designed for use in laser printers. Do not use paper that is designed only for use
in Inkjet printers.
●
Use paper that is not too rough. Using smoother paper generally results in better print quality.
Print a cleaning page
Print a cleaning page to remove dust and excess toner from the paper path if you are having any of the
following problems:
●
Specks of toner are on the printed pages.
●
Toner is smearing on the printed pages.
●
Repeated marks occur on the printed pages.
Use the following procedure to print a cleaning page.
button.
1.
On the product control panel, press the Setup
2.
Use the arrow buttons to select the Service menu.
3.
Use the arrow buttons to select the Cleaning Page item.
4.
Load plain letter or A4 paper when you are prompted.
5.
Press the OK button to begin the cleaning process.
A page feeds through the product slowly. Discard the page when the process is completed.
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Improve print quality 225
Check the print cartridge
Check the print cartridge, and replace it if necessary, if you are having any of the following problems:
●
The printing is too light or seems faded in areas.
●
Printed pages have small unprinted areas.
●
Printed pages have streaks or bands.
NOTE: If you are using a draft or EconoMode print setting, the printing might appear light.
If you determine that you need to replace a print cartridge, print the supplies status page to find the part
number for the correct genuine HP print cartridge.
Type of print cartridge
Steps to resolve the problem
Refilled or remanufactured print
cartridge
Hewlett-Packard Company cannot recommend the use of non-HP supplies, either
new or remanufactured. Because they are not HP products, HP cannot influence
their design or control their quality. If you are using a refilled or remanufactured print
cartridge and are not satisfied with the print quality, replace the cartridge with a
genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has the
HP logo on it.
Genuine HP print cartridge
1.
The product control panel or the supplies status page indicates Very Low
status when the cartridge has reached the end of its designated life. Replace
the print cartridge if print quality is no longer acceptable.
2.
Visually inspect the print cartridge for damage. See the instructions that follow.
Replace the print cartridge if necessary.
3.
If printed pages have marks that repeat several times at the same distance
apart, print a cleaning page. If this does not solve the problem, use the
repeating defects information in this document to identify the cause of the
problem.
Print the Supplies Status page
The Supplies Status page indicates the estimated life remaining in print cartridges. It also lists the part
number for the correct genuine HP print cartridge for your product so you can order a replacement print
cartridge, as well as other useful information.
1.
On the product control panel, open the Reports menu.
2.
Select the Supplies Status page to print it.
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Inspect the print cartridge for damage
1.
Remove the print cartridge from the product, and verify that the sealing tape has been removed.
2.
Check the memory chip for damage.
3.
Examine the surface of the green imaging drum on the bottom of the print cartridge.
CAUTION: Do not touch the green roller (imaging drum) on the bottom of the cartridge.
Fingerprints on the imaging drum can cause print-quality problems.
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4.
If you see any scratches, fingerprints, or other damage on the imaging drum, replace the print
cartridge.
5.
If the imaging drum does not appear to be damaged, rock the print cartridge gently several times
and reinstall it. Print a few pages to see if the problem has resolved.
Improve print quality 227
Repeating defects
If defects repeat at any of the following approximate intervals on the page, the print cartridge might be
damaged.
●
27 mm
●
29 mm
●
75 mm
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Use the printer driver that best meets your printing needs
You might need to use a different printer driver if the printed page has unexpected lines in graphics,
missing text, missing graphics, incorrect formatting, or substituted fonts.
HP PCL 6 driver
HP UPD PS driver
HP UPD PCL 5
●
Provided as the default driver. This driver is automatically installed unless you
select a different one.
●
Recommended for all Windows environments
●
Provides the overall best speed, print quality, and product-feature support for
most users
●
Developed to align with the Windows Graphic Device Interface (GDI) for the
best speed in Windows environments
●
Might not be fully compatible with third-party and custom software programs
that are based on PCL 5
●
Recommended for printing with Adobe® software programs or with other highly
graphics-intensive software programs
●
Provides support for printing from postscript emulation needs, or for postscript
flash font support
●
Recommended for general office printing in Windows environments
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
The best choice when operating with mixed environments, which require the
product to be set to PCL 5 (UNIX, Linux, mainframe)
●
Designed for use in corporate Windows environments to provide a single driver
for use with multiple printer models
●
Preferred when printing to multiple printer models from a mobile Windows
computer
Download additional printer drivers from this Web site: www.hp.com/go/ljm1530series_software.
Improve print quality for copies
If you encounter print quality problems in copied documents, review the solutions for printed documents
listed previously in this document. However, some print-quality problems occur only in copied
documents.
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●
If streaks appear on copies made by using the document feeder, clean the small glass strip on the
left side of the scanner assembly.
●
If dots or other defects appear on copies made by using the scanner glass, clean the scanner glass
and the white plastic backing.
Improve print quality 229
1.
Use the power switch to turn off the product, and then unplug the power cord from the electrical
socket.
2.
Open the scanner lid.
3.
Clean the scanner glass and the white plastic backing with a soft cloth or sponge that has been
moistened with nonabrasive glass cleaner.
CAUTION: Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon
tetrachloride on any part of the product; these can damage the product. Do not place liquids directly
on the glass or platen. They might seep and damage the product.
4.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
5.
Plug in the product, and then use the power switch to turn on the product.
The product does not print or it prints slowly
The product does not print
If the product does not print at all, try the following solutions.
1.
Make sure the product is turned on and that the control panel indicates it is ready.
◦
If the control panel does not indicate the product is ready, turn the product off and then on
again.
◦
If the control panel indicates the product is ready, try sending the job again.
2.
If the control panel indicates the product has an error, resolve the error and then try sending the
job again.
3.
Make sure the cables are all connected correctly. If the product is connected to a network, check
the following items:
◦
Check the light next to the network connection on the product. If the network is active, the
light is green.
◦
Make sure that you are using a network cable and not a phone cord to connect to the network.
◦
Make sure the network router, hub, or switch is turned on and that it is working correctly.
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4.
Install the HP software from the CD that came with the product. Using generic printer drivers can
cause delays clearing jobs from the print queue.
5.
From the list of printers on your computer, right-click the name of this product, click Properties,
and open the Ports tab.
◦
If you are using a network cable to connect to the network, make sure the printer name listed
on the Ports tab matches the product name on the product configuration page.
◦
If you are using a USB cable and are connecting to a wireless network, make sure the box is
checked next to Virtual printer port for USB.
6.
If you are using a personal firewall system on the computer, it might be blocking communication
with the product. Try temporarily disabling the firewall to see if it is the source of the problem.
7.
If your computer or the product is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
The product prints slowly
If the product prints, but it seems slow, try the following solutions.
1.
Make sure the computer meets the minimum specifications for this product. For a list of
specifications, go to this Web site: www.hp.com/support/ljm1530series.
2.
When you configure the product to print on some paper types, such as heavy paper, the product
prints more slowly so it can correctly fuse the toner to the paper. If the paper type setting is not
correct for the type of paper you are using, change the setting to the correct paper type.
3.
If your computer or the product is connected to a wireless network, low signal quality or interference
might be delaying print jobs.
4.
Disable the product Quiet Mode setting. When this mode is turned on, the product prints at a slower
speed.
5.
If the product is directly connected to a computer, change the product USB Speed setting. When
this setting is incorrectly set, the product prints at a slower speed.
Solve connectivity problems
Solve direct-connect problems
If you have connected the product directly to a computer, check the cable.
●
Verify that the cable is connected to the computer and to the product.
●
Verify that the cable is not longer than 5 m (16.4 ft). Try using a shorter cable.
●
Verify that the cable is working correctly by connecting it to another product. Replace the cable if
necessary.
Solve network problems
Check the following items to verify that the product is communicating with the network. Before beginning,
print a configuration page from the product control panel and locate the product IP address that is listed
on this page.
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Solve connectivity problems 231
●
Poor physical connection
●
The computer is using the incorrect IP address for the product
●
The computer is unable to communicate with the product
●
The product is using incorrect link and duplex settings for the network
●
New software programs might be causing compatibility problems
●
The computer or workstation might be set up incorrectly
●
The product is disabled, or other network settings are incorrect
Poor physical connection
1.
Verify that the product is attached to the correct network port using a cable of the correct length.
2.
Verify that cable connections are secure.
3.
Look at the network port connection on the back of the product, and verify that the amber activity
light and the green link-status light are lit.
4.
If the problem continues, try a different cable or port on the hub.
The computer is using the incorrect IP address for the product
1.
Open the printer properties and click the Ports tab. Verify that the current IP address for the product
is selected. The product IP address is listed on the product configuration page.
2.
If you installed the product using the HP standard TCP/IP port, select the box labeled Always print
to this printer, even if its IP address changes.
3.
If you installed the product using a Microsoft standard TCP/IP port, use the hostname instead of
the IP address.
4.
If the IP address is correct, delete the product and then add it again.
The computer is unable to communicate with the product
1.
2.
Test network communication by pinging the network.
a.
Open a command-line prompt on your computer. For Windows, click Start, click Run, and
then type cmd.
b.
Type ping followed by the IP address for your product.
c.
If the window displays round-trip times, the network is working.
If the ping command failed, verify that the network hubs are on, and then verify that the network
settings, the product, and the computer are all configured for the same network.
The product is using incorrect link and duplex settings for the network
Hewlett-Packard recommends leaving this setting in automatic mode (the default setting). If you change
these settings, you must also change them for your network.
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New software programs might be causing compatibility problems
Verify that any new software programs are correctly installed and that they use the correct printer driver.
The computer or workstation might be set up incorrectly
1.
Check the network drivers, printer drivers, and the network redirection.
2.
Verify that the operating system is configured correctly.
The product is disabled, or other network settings are incorrect
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1.
Review the configuration page to check the status of the network protocol. Enable it if necessary.
2.
Reconfigure the network settings if necessary.
Solve connectivity problems 233
Product software problems
Problem
Solution
A printer driver for the product is not visible in the Printer folder
●
Restart the computer to restart the spooler process. If the
spooler has crashed, no printer drivers will appear in the
Printers folder.
●
Reinstall the product software.
NOTE: Close any applications that are running. To
close an application that has an icon in the system tray,
right-click the icon, and select Close or Disable.
An error message was displayed during the software
installation
●
Try plugging the USB cable into a different USB port on
the computer.
●
Reinstall the product software.
NOTE: Close any applications that are running. To
close an application that has an icon in the task bar, rightclick the icon, and select Close or Disable.
The product is in Ready mode, but nothing prints
●
Check the amount of free space on the drive where you
are installing the product software. If necessary, free up
as much space as you can, and reinstall the product
software.
●
If necessary, run the Disk Defragmenter, and reinstall the
product software.
●
Print a Configuration page, and verify the product
functionality.
●
Verify that all of the cables are correctly seated and within
specifications. This includes the USB and power cables.
Try a new cable.
Solve common Mac problems
●
The printer driver is not listed in the Print & Fax list
●
The product name does not appear in the product list in the Print & Fax list
●
The printer driver does not automatically set up the selected product in the Print & Fax list
●
A print job was not sent to the product that you wanted
●
When connected with a USB cable, the product does not appear in the Print & Fax list after the
driver is selected.
●
You are using a generic printer driver when using a USB connection
The printer driver is not listed in the Print & Fax list
1.
Make sure that the product .GZ file is in the following hard-drive folder: Library/Printers/
PPDs/Contents/Resources. If necessary, reinstall the software.
2.
If the GZ file is in the folder, the PPD file might be corrupt. Delete the file and then reinstall the
software.
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The product name does not appear in the product list in the Print & Fax list
1.
Make sure that the cables are connected correctly and the product is on.
2.
Print a configuration page to check the product name. Verify that the name on the configuration
page matches the product name in the Print & Fax list.
3.
Replace the USB or network cable with a high-quality cable.
The printer driver does not automatically set up the selected product in the
Print & Fax list
1.
Make sure that the cables are connected correctly and the product is on.
2.
Make sure that the product .GZ file is in the following hard-drive folder: Library/Printers/
PPDs/Contents/Resources. If necessary, reinstall the software.
3.
If the GZ file is in the folder, the PPD file might be corrupt. Delete the file and then reinstall the
software.
4.
Replace the USB or network cable with a high-quality cable.
A print job was not sent to the product that you wanted
1.
Open the print queue and restart the print job.
2.
Another product with the same or similar name might have received your print job. Print a
configuration page to check the product name. Verify that the name on the configuration page
matches the product name in the Print & Fax list.
When connected with a USB cable, the product does not appear in the Print
& Fax list after the driver is selected.
Software troubleshooting
Make sure that your Mac operating system is Mac OS X 10.5 or later.
Hardware troubleshooting
1.
Make sure that the product is turned on.
2.
Make sure that the USB cable is connected correctly.
3.
Make sure that you are using the appropriate high-speed USB cable.
4.
Make sure that you do not have too many USB devices drawing power from the chain. Disconnect
all of the devices from the chain, and connect the cable directly to the USB port on the computer
5.
Check to see if more than two non-powered USB hubs are connected in a row on the chain.
Disconnect all of the devices from the chain, and then connect the cable directly to the USB port
on the computer.
NOTE: The iMac keyboard is a non-powered USB hub.
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Solve common Mac problems 235
You are using a generic printer driver when using a USB connection
If you connected the USB cable before you installed the software, you might be using a generic printer
driver instead of the driver for this product.
1.
Delete the generic printer driver.
2.
Reinstall the software from the product CD. Do not connect the USB cable until the software
installation program prompts you.
3.
If multiple printers are installed, make sure that you have selected the correct printer in the Format
For drop-down menu in the Print dialog box.
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A
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Supplies and accessories
●
Order parts, accessories, and supplies
●
Part numbers
237
Order parts, accessories, and supplies
Order supplies and paper
www.hp.com/go/suresupply
Order genuine HP parts or accessories
www.hp.com/buy/parts
Order through service or support providers
Contact an HP-authorized service or support provider.
Part numbers
The following list of accessories was current at the time of printing. Ordering information and availability
of the accessories might change during the life of the product.
Print cartridge
Item
Description
Part number
HP LaserJet print cartridge
Black print cartridge
CE278A
Item
Description
Part number
USB cable
2-meter A-to-B cable
8121-0868
Item
Description
Part number
Pickup roller
Pickup roller for input tray
RL1-1443-000CN
Separation pad assembly
Separation pad for input tray
RM1-4006-000CN
Cables and interfaces
Maintenance kits
238 Appendix A Supplies and accessories
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B
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Service and support
●
Hewlett-Packard limited warranty statement
●
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement
●
Data stored on the print cartridge
●
End User License Agreement
●
Customer support
●
Repack the product
239
Hewlett-Packard limited warranty statement
HP PRODUCT
DURATION OF LIMITED WARRANTY
HP LaserJet M1536dnf
One-year product exchange
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects
in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option, either repair or replace products
which prove to be defective. Replacement products may be either new or equivalent in performance to
new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date
of purchase, for the period specified above, due to defects in material and workmanship when properly
installed and used. If HP receives notice of such defects during the warranty period, HP will replace
software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable,
within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled
to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been
subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse,
(d) operation outside of the published environmental specifications for the product, or (e) improper site
preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND
NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
Some countries/regions, states or provinces do not allow limitations on the duration of an implied
warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific
legal rights and you might also have other rights that vary from country/region to country/region, state
to state, or province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this
product and where HP has marketed this product. The level of warranty service you receive may vary
according to local standards. HP will not alter form, fit or function of the product to make it operate in a
country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT
ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT
WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE,
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
240 Appendix B Service and support
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HP's Premium Protection Warranty: LaserJet print
cartridge limited warranty statement
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit wear
from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HP's option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR
IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE
LIABLE FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR
DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
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HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement 241
Data stored on the print cartridge
The HP print cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the print cartridge was first installed, the date when the print
cartridge was last used, the number of pages printed using the print cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This
information helps HP design future products to meet our customers' printing needs.
The data collected from the print cartridge memory chip does not contain information that can be used
to identify a customer or user of the print cartridge or their product.
HP collects a sampling of the memory chips from print cartridges returned to HP's free return and
recycling program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling
are read and studied in order to improve future HP products. HP partners who assist in recycling this
print cartridge might have access to this data, as well.
Any third party possessing the print cartridge might have access to the anonymous information on the
memory chip. If you prefer to not allow access to this information, you can render the chip inoperable.
However, after you render the memory chip inoperable, the memory chip cannot be used in an HP
product.
242 Appendix B Service and support
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End User License Agreement
PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User License
Agreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and
(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software”). This
EULA does not apply if there is a separate license agreement between you and HP or its suppliers for
the Software, including a license agreement in online documentation. The term “Software” may include
(i) associated media, (ii) a user guide and other printed materials, and (iii) “online” or electronic
documentation (collectively “User Documentation”).
RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO
ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR
OTHERWISE USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THIS EULA. IF YOU DO
NOT ACCEPT THIS EULA, DO NOT INSTALL, DOWNLOAD, OR OTHERWISE USE THE
SOFTWARE. IF YOU PURCHASED THE SOFTWARE BUT DO NOT AGREE TO THIS EULA, PLEASE
RETURN THE SOFTWARE TO YOUR PLACE OF PURCHASE WITHIN FOURTEEN DAYS FOR A
REFUND OF THE PURCHASE PRICE; IF THE SOFTWARE IS INSTALLED ON OR MADE
AVAILABLE WITH ANOTHER HP PRODUCT, YOU MAY RETURN THE ENTIRE UNUSED
PRODUCT.
1. THIRD PARTY SOFTWARE. The Software may include, in addition to HP proprietary software
(“HP Software”), software under licenses from third parties (“Third Party Software” and “Third Party
License”). Any Third Party Software is licensed to you subject to the terms and conditions of the
corresponding Third Party License. Generally, the Third Party License is located in a file such as
license.txt; you should contact HP support if you cannot find any Third Party License. If the Third Party
Licenses include licenses that provide for the availability of source code (such as the GNU General
Public License) and the corresponding source code is not included with the Software, then check the
product support pages of HP’s website (hp.com) to learn how to obtain such source code.
2. LICENSE RIGHTS. You will have the following rights provided you comply with all terms and
conditions of this EULA:
a. Use. HP grants you a license to Use one copy of the HP Software. “Use” means installing, copying,
storing, loading, executing, displaying, or otherwise using the HP Software. You may not modify the
HP Software or disable any licensing or control feature of the HP Software. If this Software is provided
by HP for Use with an imaging or printing product (for example, if the Software is a printer driver,
firmware, or add-on), the HP Software may only be used with such product (“HP Product”). Additional
restrictions on Use may appear in the User Documentation. You may not separate component parts of
the HP Software for Use. You do not have the right to distribute the HP Software.
b. Copying. Your right to copy means you may make archival or back-up copies of the HP Software,
provided each copy contains all the original HP Software’s proprietary notices and is used only for backup purposes.
3. UPGRADES. To Use HP Software provided by HP as an upgrade, update, or supplement (collectively
“Upgrade”), you must first be licensed for the original HP Software identified by HP as eligible for the
Upgrade. To the extent the Upgrade supersedes the original HP Software, you may no longer use such
HP Software. This EULA applies to each Upgrade unless HP provides other terms with the Upgrade. In
case of a conflict between this EULA and such other terms, the other terms will prevail.
4. TRANSFER.
a. Third Party Transfer. The initial end user of the HP Software may make a one-time transfer of the
HP Software to another end user. Any transfer will include all component parts, media, User
Documentation, this EULA, and if applicable, the Certificate of Authenticity. The transfer may not be an
indirect transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred
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End User License Agreement 243
Software will agree to this EULA. Upon transfer of the HP Software, your license is automatically
terminated.
b. Restrictions. You may not rent, lease or lend the HP Software or Use the HP Software for commercial
timesharing or bureau use. You may not sublicense, assign or otherwise transfer the HP Software except
as expressly provided in this EULA.
5. PROPRIETARY RIGHTS. All intellectual property rights in the Software and User Documentation are
owned by HP or its suppliers and are protected by law, including applicable copyright, trade secret,
patent, and trademark laws. You will not remove any product identification, copyright notice, or
proprietary restriction from the Software.
6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or
disassemble the HP Software, except and only to the extent that the right to do so is allowed under
applicable law.
7. CONSENT TO USE OF DATA. HP and its affiliates may collect and use technical information you
provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support
services related to the Software or the HP Product. All such information will be subject to HP’s privacy
policy. HP will not use such information in a form that personally identifies you except to the extent
necessary to enhance your Use or provide support services.
8. LIMITATION OF LIABILITY. Notwithstanding any damages that you might incur, the entire liability of
HP and its suppliers under this EULA and your exclusive remedy under this EULA will be limited to the
greater of the amount actually paid by you for the Product or U.S. $5.00. TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES (INCLUDING
DAMAGES FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, PERSONAL INJURY,
OR LOSS OF PRIVACY) RELATED IN ANY WAY TO THE USE OF OR INABILITY TO USE THE
SOFTWARE, EVEN IF HP OR ANY SUPPLIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES AND EVEN IF THE ABOVE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. Some states
or other jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
9. U.S. GOVERNMENT CUSTOMERS. If you are a U.S. Government entity, then consistent with FAR
12.211 and FAR 12.212, Commercial Computer Software, Computer Software Documentation, and
Technical Data for Commercial Items are licensed under the applicable HP commercial license
agreement.
10. COMPLIANCE WITH EXPORT LAWS. You will comply with all laws, rules, and regulations (i)
applicable to the export or import of the Software, or (ii) restricting the Use of the Software, including
any restrictions on nuclear, chemical, or biological weapons proliferation.
11. RESERVATION OF RIGHTS. HP and its suppliers reserve all rights not expressly granted to you
in this EULA.
(c) 2007 Hewlett-Packard Development Company, L.P.
Rev. 11/06
244 Appendix B Service and support
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Customer support
Get telephone support for your country/region
Country/region phone numbers are on the flyer that was in the
box with your product or at www.hp.com/support/.
Have the product name, serial number, date of purchase, and
problem description ready.
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Get 24-hour Internet support
www.hp.com/support/ljm1530series
Get support for products used with a Macintosh computer
www.hp.com/go/macosx
Download software utilities, drivers, and electronic information
www.hp.com/go/ljm1530series_software
Order additional HP service or maintenance agreements
www.hp.com/go/carepack
Register your product
www.register.hp.com
Customer support 245
Repack the product
If HP Customer Care determines that your product needs to be returned to HP for repair, follow these
steps to repack the product before shipping it.
CAUTION: Shipping damage as a result of inadequate packing is the customer’s responsibility.
1.
Remove and retain the print cartridge.
CAUTION: It is extremely important to remove the print cartridge before shipping the product. A
print cartridge that remains in the product during shipping can leak and cover the product engine
and other parts with toner.
To prevent damage to the print cartridge, avoid touching the roller on it, and store the print cartridge
in its original packing material or so that it is not exposed to light.
2.
Remove and retain the power cable, interface cable, and optional accessories, such as an EIO
card.
3.
If possible, include print samples and 50 to 100 sheets of paper or other print media that did not
print correctly.
4.
In the U.S., call HP Customer Care to request new packing material. In other areas, use the original
packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment.
246 Appendix B Service and support
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C
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Product specifications
●
Physical specifications
●
Power consumption, electrical specifications, and acoustic emissions
●
Environmental specifications
247
Physical specifications
Table C-1 Physical specifications1
1
Specification
HP LaserJet M1536dnf
Product weight
11.7 kg (25.8 lbs)
Product height
373 mm (14.7 in)
Product depth
343 mm (13.5 in)
Product width
441 mm (17.4 in)
Values are based on preliminary data. See www.hp.com/support/ljm1530series.
Power consumption, electrical specifications, and
acoustic emissions
See www.hp.com/go/ljm1530series_regulatory for current information.
Environmental specifications
Table C-2 Environmental specifications
1
Operating1
Storage1
Temperature
10° to 32.5°C (50° to 91°F)
0° to 35°C (32° to 95°F)
Relative Humidity
10% to 80%
10% to 80%
Values are based on preliminary data. See www.hp.com/support/ljm1530series.
248 Appendix C Product specifications
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D
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Regulatory information
●
FCC regulations
●
Environmental product stewardship program
●
Declaration of conformity
●
Safety statements
●
Additional statements for telecom (fax) products
249
FCC regulations
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy. If this equipment is not installed and used in accordance with the instructions, it may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
●
Consult your dealer or an experienced radio/TV technician.
NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void
the user’s authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.
Environmental product stewardship program
Protecting the environment
Hewlett-Packard Company is committed to providing quality products in an environmentally sound
manner. This product has been designed with several attributes to minimize impacts on our environment.
Ozone production
This product generates no appreciable ozone gas (O3).
Power consumption
Power usage drops significantly while in Ready or Sleep mode, which saves natural resources and
saves money without affecting the high performance of this product. Hewlett-Packard printing and
imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental
Protection Agency's ENERGY STAR specifications for imaging equipment. The following mark will
appear on ENERGY STAR qualified imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at:
www.hp.com/go/energystar
250 Appendix D Regulatory information
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Toner consumption
EconoMode uses less toner, which might extend the life of the print cartridge.
Paper use
This product’s manual/automatic duplex feature (two-sided printing) and N-up printing (multiple pages
printed on one page) capability can reduce paper usage and the resulting demands on natural
resources.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the ability to
identify plastics for recycling purposes at the end of the product’s life.
HP LaserJet print supplies
It’s easy to return and recycle your HP LaserJet print cartridges after use—free of charge—with
HP Planet Partners. Multilingual program information and instructions are included in every new
HP LaserJet print cartridge and supplies package. You help reduce the toll on the environment further
when you return multiple cartridges together rather than separately.
HP is committed to providing inventive, high-quality products and services that are environmentally
sound, from product design and manufacturing to distribution, customer use and recycling. When you
participate in the HP Planet Partners program, we ensure your HP LaserJet print cartridges are recycled
properly, processing them to recover plastics and metals for new products and diverting millions of tons
of waste from landfills. Since this cartridge is being recycled and used in new materials, it will not be
returned to you. Thank you for being environmentally responsible!
NOTE: Use the return label to return original HP LaserJet print cartridges only. Please do not use this
label for HP inkjet cartridges, non-HP cartridges, refilled or remanufactured cartridges or warranty
returns. For information about recycling your HP inkjet cartridges please go to http://www.hp.com/
recycle.
Return and recycling instructions
United States and Puerto Rico
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more
HP LaserJet print cartridges after use. Please follow the applicable instructions below.
Multiple returns (more than one cartridge)
1.
Package each HP LaserJet print cartridge in its original box and bag.
2.
Tape the boxes together using strapping or packaging tape. The package can weigh up to 31 kg
(70 lb).
3.
Use a single pre-paid shipping label.
OR
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1.
Use your own suitable box, or request a free bulk collection box from www.hp.com/recycle or
1-800-340-2445 (holds up to 31 kg (70 lb) of HP LaserJet print cartridges).
2.
Use a single pre-paid shipping label.
Environmental product stewardship program 251
Single returns
1.
Package the HP LaserJet print cartridge in its original bag and box.
2.
Place the shipping label on the front of the box.
Shipping
For all HP LaserJet print cartridge recycling returns, give the package to UPS during your next delivery
or pickup, or take it to an authorized UPS drop-off center. For the location of your local UPS drop-off
center, call 1-800-PICKUPS or visit www.ups.com. If you are returning via USPS label, give the package
to a U.S. Postal Service carrier or drop off at a U.S. Postal Service Office. For more information, or to
order additional labels or boxes for bulk returns, visit www.hp.com/recycle or call 1-800-340-2445.
Requested UPS pickup will be charged normal pickup rates. Information subject to change without
notice.
Residents of Alaska and Hawaii
Do not use the UPS label. Call 1-800-340-2445 for information and instructions. The U.S. Postal Service
provides no-cost cartridge return transportation services under an arrangement with HP for Alaska and
Hawaii.
Non-U.S. returns
To participate in HP Planet Partners return and recycling program, just follow the simple directions in
the recycling guide (found inside the packaging of your new product supply item) or visit www.hp.com/
recycle. Select your country/region for information on how to return your HP LaserJet printing supplies.
Paper
This product is capable of using recycled papers when the paper meets the guidelines outlined in the
HP LaserJet Printer Family Print Media Guide. This product is suitable for the use of recycled paper
according to EN12281:2002.
Material restrictions
This HP product does not contain added mercury.
This HP product contains a battery that might require special handling at end-of-life. The batteries
contained in or supplied by Hewlett-Packard for this product include the following:
HP LaserJet Pro M1530 MFP Series
Type
Carbon monofluoride lithium
Weight
0.8 g
Location
On formatter board
User-removable
No
252 Appendix D Regulatory information
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For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the
Electronics Industries Alliance: www.eiae.org.
Disposal of waste equipment by users in private households in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with
your other household waste. Instead, it is your responsibility to dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste electrical and electronic
equipment. The separate collection and recycling of your waste equipment at the time of disposal will
help to conserve natural resources and ensure that it is recycled in a manner that protects human health
and the environment. For more information about where you can drop off your waste equipment for
recycling, please contact your local city office, your household waste disposal service or the shop where
you purchased the product.
Chemical substances
HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006
of the European Parliament and the Council). A chemical information report for this product can be found
at: www.hp.com/go/reach.
Material Safety Data Sheet (MSDS)
Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner)
can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/
community/environment/productinfo/safety.
For more information
To obtain information about these environmental topics:
●
Product environmental profile sheet for this and many related HP products
●
HP’s commitment to the environment
●
HP’s environmental management system
●
HP’s end-of-life product return and recycling program
●
Material Safety Data Sheets
Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment.
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Environmental product stewardship program 253
Declaration of conformity
Declaration of Conformity
according to ISO/IEC 17050-1 and EN 17050-1
Manufacturer's Name:
Hewlett-Packard Company
Manufacturer's Address:
11311 Chinden Boulevard
DoC#: BOISB-0902-01-rel.1.0
Boise, Idaho 83714-1021, USA
declares, that the product
Product Name:
HP LaserJet Professional M1536 Series
Regulatory Model Number2)
BOISB-0902-01
BOISB-0903-00 – (US-Fax Module LIU)
BOISB-0903-01 – (EURO-Fax Module LIU)
Product Options:
ALL
Print Cartridge:
CE278A
conforms to the following Product Specifications:
SAFETY:
IEC 60950-1:2001 / EN60950-1: 2001 +A11
IEC 62311:2007 / EN62311:2008
IEC 60825-1:1993 +A1 +A2 / EN 60825-1:1994 +A1 +A2 (Class 1 Laser/LED Product)
GB4943-2001
EMC:
CISPR22:2005 +A1 / EN55022:2006 +A1 - Class B1)
EN 61000-3-2:2006
EN 61000-3-3:1995 +A1 +A2
EN 55024:1998 +A1 +A2
FCC Title 47 CFR, Part 15 Class B1) / ICES-003, Issue 4
GB9254-2008, GB17625.1-2003
TELECOM:
ES 203 021; FCC Title 47 CFR, Part 683)
ENERGY USE:
Regulation (EC) No. 1275/2008
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 2004/108/EC and the Low Voltage Directive 2006/95/EC, the
R&TTE Directive 1999/5/EC (Annex II), the EuP Directive 2005/32/EC and carries the CE-Marking
254 Appendix D Regulatory information
accordingly.
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This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
1.
The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2.
For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product
name or the product number(s).
3.
Telecom approvals and standards appropriate for the target countries/regions have been applied to this product, in addition to those
listed above.
4.
This product uses an analog fax accessory module which Regulatory Model numbers are: BOISB-0903-00 (US-LIU) or BOISB-0903-01
(EURO LIU), as needed to meet technical regulatory requirements for the countries/regions this product will be sold.
Boise, Idaho USA
September 2010
For regulatory topics only:
European Contact:
Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQTRE / Standards Europe, Herrenberger Strasse 140, D-71034, Böblingen (FAX: +49-7031-14-3143)
www.hp.com/go/certificates
USA Contact:
Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho
83707-0015 (Phone: 208-396-6000)
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Declaration of conformity 255
Safety statements
Laser safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has
implemented regulations for laser products manufactured since August 1, 1976. Compliance is
mandatory for products marketed in the United States. The device is certified as a “Class 1” laser product
under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the
device is completely confined within protective housings and external covers, the laser beam cannot
escape during any phase of normal user operation.
WARNING! Using controls, making adjustments, or performing procedures other than those specified
in this user guide may result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». »
VCCI statement (Japan)
Power cord instructions
Make sure your power source is adequate for the product voltage rating. The voltage rating is on the
product label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.
Connect the power cord between the product and a grounded AC outlet.
CAUTION: To prevent damage to the product, use only the power cord that is provided with the
product.
Power cord statement (Japan)
EMC statement (Korea)
256 Appendix D Regulatory information
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Laser statement for Finland
Luokan 1 laserlaite
Klass 1 Laser Apparat
HP LaserJet M1536dnf, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa
käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen
turvallisuusluokka on määritetty standardin EN 60825-1 (2007) mukaisesti.
VAROITUS !
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING !
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för
osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet M1536dnf - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa
avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei
katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja,
käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO !
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa
toiminnassa. Älä katso säteeseen.
VARNING !
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig
laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W
Luokan 3B laser.
GS statement (Germany)
Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz
vorgesehen. Um störende Reflexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt
nicht im unmittelbaren Gesichtsfeld platziert werden.
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Safety statements 257
Substances Table (China)
Restriction on Hazardous Substances statement (Turkey)
Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur
258 Appendix D Regulatory information
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Additional statements for telecom (fax) products
EU Statement for Telecom Operation
This product is intended to be connected to the analog Public Switched Telecommunication Networks
(PSTN) of European Economic Area (EEA) countries/regions.
It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE
conformity marking.
For more details see Declaration of Conformity issued by the manufacturer in another section of this
manual.
However due to differences between individual national PSTNs the product may not guarantee
unconditional assurance of successful operation on every PSTN termination point. Network compatibility
depends on the correct setting being selected by the customer in preparation of its connection to the
PSTN. Please follow the instructions provided in the user manual.
If you experience network compatibility issues, please contact your equipment supplier or HewlettPackard help desk in the country/region of operation.
Connecting to a PSTN termination point may be the subject of additional requirements set out by the
local PSTN operator.
New Zealand Telecom Statements
The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted
that the item complies with minimum conditions for connection to its network. It indicates no endorsement
of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance
that any item will work correctly in all respects with another item of Telepermitted equipment of a different
make or model, nor does it imply that any product is compatible with all of Telecom’s network services.
This equipment may not provide for the effective hand-over of a call to another device connected to the
same line.
This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.
This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for
New Zealand.
Additional FCC statement for telecom products (US)
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On
the back of this equipment is a label that contains, among other information, a product identifier in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The REN is used to determine the quantity of devices, which may be connected to the telephone line.
Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming
call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the
number of devices that may be connected to the line, as determined by the total RENs, contact the
telephone company to determine the maximum REN for the calling area.
This equipment uses the following USOC jacks: RJ11C.
An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack,
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Additional statements for telecom (fax) products 259
which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin
service. Connection to Party Line Service is subject to state tariffs.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. If advance notice is not practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make the necessary modifications in order to maintain uninterrupted service.
If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or)
warranty information. If the trouble is causing harm to the telephone network, the telephone company
may request you remove the equipment from the network until the problem is resolved.
The customer can do the following repairs: Replace any original equipment that came with the device.
This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord.
It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device
is connected. This is to avoid damage to the equipment caused by local lightning strikes and other
electrical surges.
Telephone Consumer Protection Act (US)
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer
or other electronic device, including fax machines, to send any message unless such message clearly
contains, in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business, other entity, or individual
sending the message and the telephone number of the sending machine or such business, or other
entity, or individual. (The telephone number provided cannot be a 900 number or any other number for
which charges exceed local or long distance transmission charges).
Industry Canada CS-03 requirements
Notice: The Industry Canada label identifies certified equipment. This certification means the equipment
meets certain telecommunications network protective, operational, and safety requirements as
prescribed in the appropriate Terminal Equipment Technical Requirement document(s). The
Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing
this equipment, users should ensure that it is permissible for the equipment to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable method of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations. Repairs to certified equipment
should be coordinated by a representative designated by the supplier. Any repairs or alterations made
by the user to this equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment. Users should ensure for their own protection
that the electrical ground connections of the power utility, telephone lines, and internal metallic water
pipe system, if present, are connected together. This precaution can be particularly important in rural
areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number
(REN) of this device is 0.0.
Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination
on an interface may consist of any combination of devices subject only to the requirement that the sum
260 Appendix D Regulatory information
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of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard connecting
arrangement code (telephone jack type) for equipment with direct connections to the telephone network
is CA11A.
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Additional statements for telecom (fax) products 261
262 Appendix D Regulatory information
ENWW
Index
A
accessories
ordering 237, 238
part numbers 238
acoustic specifications 248
ad hoc groups, sending faxes
to 135
alerts, setting up 174
answer mode, setting 124
answering machines, connecting
fax settings 125
anticounterfeit supplies 188
autoreduction settings, fax 127
B
batteries included 252
billing codes, fax
using 123
bin, output
jams, clearing 221
bins, output
capacity 51
black and white scanning 105
blocking faxes 125
booklets
creating (Windows) 85
busy signals, redialing
options 121
C
caller-ID boxes, connecting 112
calling cards 134
Canadian DOC regulations 256
canceling
copy jobs 90
faxes 131
print job 34, 60
scan jobs 103
cartridge-door release, locating 4
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cartridges
non-HP 188
part numbers 238
recycling 188, 251
status, viewing with
HP ToolboxFX 174
storage 188
warranty 241
cartridges, print
Macintosh status 37
cautions iii
change
pickup roller 193
separation pad 196
checklist
fax troubleshooting 143
checklists, printing 11
clean
pickup roller 198
cleaning
glass 92, 106, 200
paper path 199, 225
clearing jams
locations 215
collating copies 91
color, scanning settings 104,
105
comparison, product models 1
configuration page
printing 172
confirming fax sending 139
connectivity
solving problems 231
contrast settings
copy 93
fax 122
control panel
cleaning page, printing 199
HP ToolboxFX system
settings 180
menus 10
message types 208
messages,
troubleshooting 208
conventions, document iii
copies
changing number of
(Windows) 62
copying
canceling 90
collation 91
contrast, adjusting 93
Copy Menu 18
double-sided 98
draft setting 92
enlarging 90
light/dark settings 93
mixed-size originals 97
multiple copies 88
one-touch 88
paper sizes 93
paper types 93
photos 96
quality, adjusting 91, 229
reducing 90
two-sided 98
counterfeit supplies 188
cover pages
printing (Mac) 35
printing on different paper
(Windows) 80
custom print settings
(Windows) 62
custom-size copies 90
custom-size paper settings
Macintosh 35
Index 263
customer support
online 245
repacking product 246
D
darkness, contrast settings
copy 93
fax 122
defaults, restoring 207
defects, repeating 228
delaying fax sending 139
deleting faxes from memory 131
demo page, printing 172
device polling 180
device status
Macintosh Services tab 37
dial-tone detection settings 120
dialing
fax 20
from a telephone 139
manually 134
pauses, inserting 120
prefixes, inserting 120
redial manually 135
redialing automatically,
settings 121
tone or pulse settings 121
disposal, end-of-life 252
distinctive-ring settings 126
document conventions iii
document feeder
jams 216
loading 55
locating 4
Documentation tab,
HP ToolboxFX 177
dots per inch (dpi)
fax 122
double-sided printing (duplexing)
Mac 36
dpi (dots per inch)
fax 122
faxing 13
scanning 104
drivers
changing paper types and
sizes 50
changing settings (Mac) 32
changing settings
(Windows) 24
264 Index
paper types 51
presets (Mac) 34
settings (Mac) 34
settings (Windows) 61
supported (Windows) 22
DSL
faxing 132
duplex printing (double-sided)
settings (Windows) 67
E
e-mail alerts, setting up 174
e-mail, scanning to
resolution settings 105
EconoMode setting 185
electrical specifications 248
electronic faxes
receiving 142
sending 138
Embedded Web Server (EWS)
assigning passwords 183
embedded Web server (EWS)
features 182
end-of-life disposal 252
enlarging documents
copying 90
environment specifications 248
environmental features 3
environmental stewardship
program 250
error messages
control panel 208
error messages, fax 144, 156,
162
error report, fax
printing 153
error-correction setting, fax 155
errors
software 234
European Union, waste
disposal 253
event log 174
extension phones
receiving faxes from 113
sending faxes from 139
F
factory-set defaults, restoring
fax
ad hoc groups 135
207
answer mode 12, 124
autoreduction 127
billing codes 123
blocking 125
canceling 131
confirming sending 139
contrast setting 122
delaying sending 139
deleting from memory 131
detect-dial-tone settings 120
dial prefixes 120
dialing, tone or pulse 121
distinctive ring setting 12
error report, printing 153
error-correction 155
extension phone
receiving 113
factory-set defaults,
restoring 207
forwarding 124
group-dial entries 136
manual dialing 134
pauses, inserting 120
polling 130
printing 141
printing private faxes 141
private receive 129
receive log 177
receiving from software 142
receiving when you hear fax
tones 142
redial manually 135
redial settings 121
reports 19
reports, printing all 152
reprinting from memory 141
resolution 122
ring patterns 126
rings-to-answer 125
security, private receive 129
send by using speed dial 136
send log 177
sending from a telephone 139
sending from software 138
solve general problems 168
speed dials 136
stamp-received 129
unable to receive 162
unable to send 156
using DSL, PBX, or ISDN 132
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using VoIP 133
V.34 setting 155
volume settings 128
fax date, setup
use control panel 114
fax header, setup
use control panel 114
fax ports, locating 5
fax reports, printing 19
Fax tab, HP ToolboxFX 175
fax time, setup
use control panel 114
fax troubleshooting
checklist 143
faxing
from a computer (Mac) 38,
138
from a computer
(Windows) 138
Finnish laser safety
statement 257
first page
printing on different paper
(Windows) 80
use different paper 35
Fit to Page setting, fax 127
fonts
printing font lists 172
formatter
security 184
forms
printing (Windows) 75
forwarding faxes 124
fraud hotline 188
G
glass, cleaning 92,
graph paper, printing
grayscale scanning
group-dial entries
creating 118
deleting 118
editing 118
sending faxes to
106, 200
11
105
136
H
help
printing options (Windows) 62
Help tab, HP ToolboxFX 177
HP Customer Care 245
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HP Embedded Web Server 27
HP fraud hotline 188
HP Scan (Windows) 102
HP ToolboxFX
device information 178
Documentation tab 177
Fax tab 175
Help tab 177
Network Settings tab 181
opening 174
Print Settings tab 180
Status tab 174
System Settings tab 178
HP Utility 33
HP Utility, Mac 33
HP Web Jetadmin 27, 183
HP-UX software 27
humidity specifications 248
I
identification cards
copying 89
image quality
HP ToolboxFX settings 179
input tray
loading 54
loading priority feed slot 54
installing
product on wired networks 43
software, wired networks 31,
43
interface ports
locating 5
international dialing 134
IP address
automatic configuration 31,
43
manual configuration 30, 43
ISDN
faxing 132
J
jams
causes of 214
document feeder,
clearing 216
locations 215
output-bin, clearing 221
trays, clearing 217
Japanese VCCI statement 256
Jetadmin, HP Web
27, 183
K
Korean EMC statement 256
L
labels
printing (Windows) 77
landscape orientation
selecting, Windows 73
laser safety statements 256, 257
last page
printing on different paper
(Windows) 80
letterhead
printing (Windows) 75
license, software 243
lightness
copy contrast 93
fax contrast 122
link speed settings 44
Linux 27
Linux software 27
loading media
document feeder 55
input tray 54
priority input slot 54
lock the product 184
logs, fax
error 153
printing all 152
M
Mac
changing paper types and
sizes 34
driver settings 32, 34
faxing 38
HP Utility 33
problems,
troubleshooting 234
removing software 31
scanning from TWAINcompliant software 102
software 33
supported operating
systems 30
Macintosh
resize documents 35
support 245
Index 265
Macintosh driver settings
custom-size paper 35
Services tab 37
watermarks 35
managing network 44
manual dialing 134
manual redial 135
material restrictions 252
Material Safety Data Sheet
(MSDS) 253
media
custom-size, Macintosh
settings 35
default size for tray 57
fax autoreduction settings 127
first page 35
HP ToolboxFX settings 179
pages per sheet 36
supported sizes 50
memory
deleting faxes 131
DIMMs, security 184
included 33
reprinting faxes 141
memory chip, print cartridge
description 242
menu
Copy Menu 18
Fax Setup 12
Network Setup 17
Quick Forms 11
Reports 11
Service 16
System Setup 14
menu map
printing 173
mercury-free product 252
messages
control panel 208
Microsoft Word, faxing from 138
model
comparison 1
number, locating 6
modems, connecting 111
multiple pages per sheet
printing (Windows) 71
music paper, printing 11
266 Index
N
n-up printing
selecting (Windows) 71
network
configuring 17, 41
device polling 180
IP address configuration 30,
43
link speed settings 44
operating systems
supported 42
password, changing 44
password, setting 44
settings, changing 44
settings, viewing 44
network port
locating 5
network report, printing 173
Network Settings tab,
HP ToolboxFX 181
Network Setup menu 17
networks
HP Web Jetadmin 183
networks, wired
installing product 43
non-HP supplies 188
notebook paper, printing 11
notes iii
number of copies, changing 88
O
OCR software 103
on/off switch, locating 4
online support 245
opening printer drivers
(Windows) 61
operating environment
specifications 248
operating systems supported 22,
30
operating systems, networks 42
optical character recognition
software 103
ordering
part numbers for 238
supplies and accessories 238
ordering supplies
Web sites 237
orientation
selecting, Windows 73
output bin
capacity 52
locating 4
output quality
HP ToolboxFX settings 179
outside lines
dial prefixes 120
pauses, inserting 120
P
packaging product 246
page sizes
scaling documents to fit
(Windows) 83
pages per sheet
selecting (Windows) 71
paper
covers, using different
paper 80
custom-size, Macintosh
settings 35
fax autoreduction settings 127
first and last pages, using
different paper 80
first page 35
HP ToolboxFX settings 179
jams 214
pages per sheet 36
printing on preprinted letterhead
or forms (Windows) 75
selecting 225
size, changing 0
supported sizes 50
supported types 51
type, changing 0
paper handling
problem-solving 214
paper jams. See jams
paper pickup problems
solving 214
paper size
changing 50
paper sizes
selecting 66
selecting custom 66
paper types
changing 50
selecting 67
paper, ordering 238
ENWW
paper, special
printing (Windows) 77
part numbers
print cartridges 238
pauses, inserting 120
PBX
faxing 132
PCL drivers 22
phone book, fax
adding entries 136
deleting all entries 115
HP ToolboxFX tab 175
importing 115
phones
receiving faxes from 113, 142
phones, connecting extra 112
phones, downstream
sending faxes from 139
photos
copying 96
scanning 107
physical specifications 248
pickup roller
change 193
clean 198
pixels per inch (ppi), scanning
resolution 104
polling faxes 130
polling, device 180
portrait orientation
selecting, Windows 73
ports
locating 5
PostScript driver, HP ToolboxFX
settings 181
PostScript Printer Description
(PPD) files
included 33
power
consumption 248
power switch, locating 4
PPDs
included 33
ppi (pixels per inch), scanning
resolution 104
prefixes, dial 120
preprinted paper
printing (Windows) 75
presets (Mac) 34
ENWW
print cartridge
door release, locating 4
print cartridges
checking for damage 227
Macintosh status 37
memory chips 242
non-HP 188
part numbers 238
recycling 188, 251
redistributing toner 189
status, viewing with
HP ToolboxFX 174
storage 188
warranty 241
print job
canceling 34, 60
changing settings 24
print media
supported 50
print quality
HP ToolboxFX settings 179
improving 224
improving (Windows) 66
Print Settings tab,
HP ToolboxFX 180
printer drivers
choosing 229
printer drivers (Mac)
changing settings 32
settings 34
printer drivers (Windows)
changing settings 24
settings 61
supported 22
printing
configuration page 172
demo page 172
direct connection to
computer 42
font lists 172
menu map 173
network report 173
service page 173
settings (Mac) 34
settings (Windows) 61
supplies status page 172
usage page 172
USB connection 42
printing on both sides
settings (Windows) 67
priority input slot
capacity 52
loading 54
priority input tray
jams, clearing 217
locating 4
private receive 129
problem-solving
control-panel messages 208
no response 230
paper handling 214
slow response 231
product
model comparison 1
serial number, locating 6
protocol settings, fax 155
PS Emulation drivers 22
pulse-dialing 121
Q
quality
copy settings 91
HP ToolboxFX settings 179
quiet mode
enabling 186
R
Readiris OCR software 103
receiving faxes
answer mode, setting 124
autoreduction settings 127
blocking 125
error report, printing 153
from extension phone 113
from software 142
log, HP ToolboxFX 177
polling 130
reprinting 141
ring patterns, settings 126
rings-to-answer settings 125
stamp-received setting 129
when you hear fax tones 142
recycling
HP printing supplies returns and
environmental program 251
recycling supplies 188
redial
manually 135
redialing
automatically, settings 121
Index 267
redistributing toner 189
reducing documents
copying 90
removing Mac software 31
repacking product 246
repeating defects,
troubleshooting 228
reports
configuration page 11, 172
demo page 11, 172
fax 19
menu map 11, 173
network report 173
network summary 11
PCL 6 font list 11
PCL font list 11
PS font list 11
service page 11, 173
supplies status page 11, 172
usage page 11, 172
reports, fax
error 153
printing all 152
reprinting faxes 141
resize documents
Macintosh 35
Windows 83
resizing documents
copying 90
resolution
fax 122
scanning 104
restoring factory-set defaults 207
ring patterns 126
ring tones
distinctive 126
rings-to-answer setting 125
S
safety statements 256, 257
scale documents
Macintosh 35
Windows 83
scaling documents
copying 90
scanner
glass cleaning 92, 106, 200,
229
scanning
black and white 105
268 Index
canceling 103
color 104
from HP Scan (Windows) 102
from Mac software 39
grayscale 105
methods 102
OCR software 103
photos 107
resolution 104
TWAIN-compliant
software 102
WIA-compliant software 102
security
set password from
HP ToolboxFX 178
security features 184
sending faxes
ad hoc groups 135
billing codes 123
canceling 131
confirming 139
delaying 139
error report, printing 153
forwarding 124
from downstream
telephone 139
from software 138
group-dial entries 136
log, HP ToolboxFX 177
manual dialing 134
speed dial 136
separation pad
change 196
serial number, locating 6
service
HP ToolboxFX settings 180
repacking product 246
Service menu 16
service page, printing 173
Services tab
Macintosh 37
settings
driver presets (Mac) 34
drivers 24
drivers (Mac) 32
factory-set defaults,
restoring 207
HP ToolboxFX 178
shipping product 246
shortcuts (Windows)
creating 64
using 62
size specifications, product 248
size, copy
reducing or enlarging 90
sizes, media
Fit to Page setting, faxing 127
small documents
copying 89
software
embedded Web server 27
HP ToolboxFX 27, 174
HP Utility 33
HP Web Jetadmin 27
installing, wired networks 31,
43
Linux 27
Mac 33
problems 234
Readiris OCR 103
receiving faxes 142
scanning from TWAIN or
WIA 102
sending faxes 138
software license
agreement 243
Solaris 27
supported operating
systems 22, 30
uninstalling for Windows 26
uninstalling Mac 31
UNIX 27
Windows 27
Windows components 21
Solaris software 27
solve
fax problems 156
solve problems
fax 168
solving
direct-connect problems 231
network problems 231
special media
guidelines 48
special paper
guidelines 48
printing (Windows) 77
specifications
electrical and acoustic 248
ENWW
environment 248
physical 248
speed dials
creating 116
deleting 117
editing 116
programming 136
status
alerts, HP ToolboxFX 174
HP Utility, Mac 33
Macintosh services tab 37
viewing with
HP ToolboxFX 174
Status tab, HP ToolboxFX 174
storing
print cartridges 188
product 248
supplies
counterfeit 188
non-HP 188
ordering 237, 238
part numbers 238
recycling 188, 251
status page, printing 172
status, viewing with
HP ToolboxFX 174
status, viewing with HP
Utility 33
supplies status page
printing 226
supply-status, Services tab
Macintosh 37
support
online 245
repacking product 246
supported media 50
System Settings tab, 178
System Setup menu 14
T
TCP/IP
operating systems
supported 42
technical support
online 245
repacking product 246
telephones
receiving faxes from 113, 142
telephones, connecting extra 112
ENWW
telephones, downstream
sending faxes from 139
temperature specifications 248
tips iii
tone-dialing 121
toner
redistributing 189
toner cartridges. See print
cartridges
Toolbox. See HP ToolboxFX
transparencies
printing (Windows) 77
Tray 1
capacity 52
double-sided printing 36
tray 1
jams, clearing 217
locating 4
trays
capacity 51
default media size 57
double-sided printing 36
jams, clearing 217
selecting (Windows) 67
troubleshooting
checklist 205
control panel messages 208
direct-connect problems 231
fax error-correction
setting 155
faxes 143
jams 214
Mac problems 234
network problems 231
receive fax 162
repeating defects 228
send fax 156
TWAIN-compliant software,
scanning from 102
two-sided printing
settings (Windows) 67
types, media
HP ToolboxFX settings 179
U
unblocking fax numbers 125
uninstalling Mac software 31
uninstalling Windows software
UNIX 27
UNIX software 27
usage page, printing 172
USB cable, part number 238
USB port
locating 5
V
V.34 setting 155
VoIP
faxing 133
volume
settings 15
volume, adjusting 128
W
warnings iii
warranty
license 243
print cartridges 241
product 240
watermarks
adding (Windows) 85
Web sites
customer support 245
fraud reports 188
HP Web Jetadmin,
downloading 183
Macintosh customer
support 245
Material Safety Data Sheet
(MSDS) 253
ordering supplies 237
WIA-compliant software, scanning
from 102
Windows
driver settings 24
drivers supported 22
faxing from 138
scanning from TWAIN or WIA
software 102
software components 21, 27
supported operating
systems 22
Word, faxing from 138
26
Index 269
270 Index
ENWW
© 2010 Hewlett-Packard Development Company, L.P.
www.hp.com
*CE538-90909*
*CE538-90909*
CE538-90909
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