CABLE SATELLITE TELECOM TERRESTRIAL
QUICK START GUIDE: TG588v
WELCOME
Thank you for purchasing and making Technicolor gateways part of your broadband experience. For more information on your
Technicolor gateway please visit us at:
www.technicolor.com
BEFORE INSTALLING YOUR
TECHNICOLOR GATEWAY
Please ensure that your broadband service has been activated by your service provider.
1 PACK CONTENTS
Technicolor
TG588v Router
DSL cable
(grey)
Stand
Ethernet cable (yellow)
DSL Filter
(*optional)
Safety Leaflet &
Set Up Guide
*DSL filters: The number of Inline DSL filters included with your gateway is determined by your retailer or service provider.
Additional filters can be purchased online at www.technicolordslshop.com or from your service provider.
WiFi Set Up
Card
2 Part
Power Supply
If you have been supplied a two part power supply unit, clip the two parts together before connecting to the AC mains power socket.
2 BROADBAND CONNECTIONS
Your TG588v can be used with both standard ADSL and VDSL (FTTC / Infinity) broadband services.
Once connected to an active broadband service (solid green broadband LED) your TG588v will automatically switch between ADSL and VDSL service types.
Some service providers will remotely configure your
TG588v so that it automatically connects to your broadband service. This automatic configuration can take a few minutes.
If your service provider does not provide automatic configuration you will be prompted to enter the broadband service password provided in your welcome pack supplied by your service provider. This prompt is automated by the TG588v when you first open a web browser to any HTTP website.
As shown above enter your broadband username and password and select Apply.
Once connected both the broadband and Internet
LED’s will be solid green
ABOUT PASSWORDS
Please take a moment to consider the passwords needed to secure your gateway, wireless network and internet connection from unauthorised access.
Broadband Service:
Sometimes referred to as the PPP username and password. If your service provider does not provide automatic configuration of your gateway you will be prompted by the gateway for this password. The username is usually in the format [email protected]
Gateway:
This is the password to your TG588v administration pages at http://192.168.1.1. The default username is “admin” and the default password is “admin”. You will be prompted to change this password when first accessing the gateway. Choose a memorable password that is difficult for an unauthorised person to guess. Using a long password that is a mix of upper and lower case, numbers and special characters will make your gateway more secure.
Wireless:
The TG588v provides by default a unique wireless network name (SSID) and a randomly generated WPA password.
This password can be changed using the admin pages of the
TG588v. Note that it is important that this password is difficult for anyone trying to access your network to guess. It must also be between 8 and 63 characters long using alphanumeric characters only, e.g. MyWiFi15.
BEFORE INSTALLATION
Once you have been notified by your service provider that your
Broadband service has been activated you can continue to set up your TG588v gateway.
Note: Installation before the service activation date will cause the set up to fail.
During installation you may be prompted by the gateway to enter the broadband service (PPP) username and password provided by your service provider.
In order to connect using a wireless connection you will need the wireless details provided with your TG588v. These are conveniently printed on the supplied wireless ‘Keep Me’ card and reproduced on the rear label of the TG588v.
3 CONNECTING YOUR TG588v
TG588v v2
SN: CP0001ABZYX
GW: DSLABC588EFG
MAC: 0123A0BCD22
ACCESS KEY: H0JK33L1
Made in China wireless user codes
1401-2200
Network Name:
Wireless Key:
Rated Input: 12V
TNCAP0QQP00
111AB0C22CD
1A
DSL 1 2 3 4 Reset
If you have a Master socket with a single phone connection you will need to fit a DSL filter to every telephony device in the home. This includes telephones,
DECT phone base stations, Satellite TV boxes,
Connected alarm systems and emergency call diallers.
SN: CP0001ABZYX
GW: DSLABC588EFG
MAC: 0123A0BCD22
ACCESS KEY: H0JK33L1
Made in China
TG588v v2 wireless user codes
1401-2200
Network Name:
Wireless Key:
Rated Input: 12V
TNCAP0QQP00
111AB0C22CD
0.75A
DSL 1 2 3 4 Reset
If you have a Master socket with a central filter it will have a telephone socket and a broadband socket. In this case you can connect your TG588v directly to the broadband socket.
4 WIRELESS CONNECTION TO YOUR TG588v
You will find the following information on your wireless ‘Keep Me’ card, and also on the label on the reverse side of the TG588v:
• SSID Name: The name of your wireless network associated with your TG588v
• Wireless Key: The password you will need to enter on your PC, smart phone or tablet to gain access to this network
You can connect to your TG588v using WPS Push Button
Connect by pressing the WPS button on your TG588v and on your client device.
Alternatively a wireless connection can be established manually depending on your device type:
TG588v v2
SN: CP01234ZZKRG
Wireless user codes
Network Name:
TNCAP400B00
Wireless Key:
CFDA00FB00
GW: DSLABC008BUBH
MAC: 0AB1C234C56
4746-7279
ACCESS KEY: X1YZWVUTS2 Made in China Rated Input: 12V 1.5A
CONNECTING AN iPHONE & iPAD
Tap the settings icon on your home screen.
Ensure Wi-Fi is switched on and select your Wireless network from the list shown
CONNECTING AN ANDROID DEVICE
Tap Apps icon on your home screen then tap the settings icon.
Select Wi-Fi and ensure Wi-Fi is ON. Next select your Wi-Fi network from the list
WINDOWS 7
1. Open “Connect to a Network” by clicking the network icon
( or ) in the notification area - bottom right hand corner of the screen.
2. In the list of available wireless networks, select the network coresponding to the SSID of your TG588v, and then click
Connect. Once you hit connect you will be asked for a wireless key which can be found on your wireless ‘Keep Me’ card or on the label on the reverse side of the TG588v.
3. Enter the security key and click OK. Wait a minute and you should now be online.
WINDOWS 8
1. Select the wireless icon from the panel at the bottom of the Charms bar.
2. You’ll see a list of networks you can connect to. Choose your router’s
Wireless name on the list and select Connect.
3. You’ll be asked for the network security key. This is the Wireless key printed on your wireless ‘Keep Me’ card. Enter the key and click OK.
4. Next you’ll be asked about setting up sharing.
Choose the appropriate option to continue.
You should now be connected to your wireless network.
1 1
2
When prompted enter your wireless security key exactly as shown on your Keep me card. Then select Join
Enter your wireless password here
TROUBLESHOOTING
Ethernet
Green - Cable connected
Flashing - Data transfer
Broadband
Off - No cable/connection
Green - Flashing (fast) - Syncronising
Solid - In sync
USB port
Disabled
3
3 4
Broadband (Grey cable/socket)
If the light is off or continues flashing check your home wiring. If using DSL filters check that all telephony devices have a filter installed. Also check that your service activation date has been reached.
Power
If the light fails to show green, check that you are using the power supply provided with the TG588v gateway and that you have correctly pressed the power button.
Internet
If continually flashing red, check that your service activation date has been reached. Then login to the gateway at http://192.168.1.1 and check that the broadband username and password are correctly entered.
When prompted enter your wireless security key exactly as shown on your Keep me card. Then select Connect
Power
Orange - Device starting up
Green - Ready
Internet
Off - No Broadband / Disabled
Red flashing - Trying to connect
Green - Connected
Green flashing - Data transfer
WPS (+ button)
Off - Inactive
Flashing orange - Pairing
Red - Pair failed
Green - Pairing sucess
Wireless (+ button)
Off - Disabled
Green - Enabled
Green flashing - Data transfer
Button - Push and hold (5 secs) to disable/enable Wi-Fi
Upgrade
Blue - Receiving firmware update
Note: Do not switch off router
TV
Not used in this release
