IBM 2620, 2625, 2635, 2645, T2 2647 Thinkpad Console Maintenance Information

S/390
IBM
Maintenance Information for Thinkpad
Consoles
GC38-3117-06
S/390
IBM
Maintenance Information for Thinkpad
Consoles
GC38-3117-06
Note!
Before using this information and the product it supports, be sure to read the general information under Appendix A, “Notices”
on page A-1.
Seventh Edition (March 2002)
This major revision obsoletes and replaces GC38-3117-05.
There may be a newer version of this document in PDF format available on Resource Link. Go to
http://www.ibm.com/servers/resourcelink and click on Library on the navigation bar. A newer version is indicated by a lower-case,
alphabetic letter following the form number suffix (for example: 00a, 00b, 01a, 01b).
 Copyright International Business Machines Corporation 1998, 2002. All rights reserved.
Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to
restrictions set forth in GSA ADP Schedule Contract with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . .
Safety Notices . . . . . . . . . . .
World Trade Safety Information
Preface . . . . . . . . . . . . . .
Using This Guide . . . . . . . .
Who Should Use This Guide
General Comments . . . . .
Where to Start . . . . . . . .
Related Publications . . . . .
How to Send your Comments .
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Chapter 2. Start of Repair for ThinkPad Consoles . . . . . . .
Service Tips: ThinkPad Support Element . . . . . . . . . . . . . .
Local Area Network . . . . . . . . . . . . . . . . . . . . . . . . .
Failures on ThinkPad Console . . . . . . . . . . . . . . . . . . . . .
Operator Detected Errors . . . . . . . . . . . . . . . . . . . . . .
Trap Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Undetermined Errors . . . . . . . . . . . . . . . . . . . . . . . . .
Hard Disk Errors . . . . . . . . . . . . . . . . . . . . . . . . . . .
Diskette Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing ThinkPad Support Elements . . . . . . . . . . . . . . . . .
Diagnostic Procedures for ThinkPad Based Support Elements.
Information and Diskettes Used . . . . . . . . . . . . . . . . . .
System Unit Tests . . . . . . . . . . . . . . . . . . . . . . . . . .
System Unit Testing: ThinkPad T2x (2647) . . . . . . . . . . . .
Token-Ring Testing . . . . . . . . . . . . . . . . . . . . . . . . .
Ethernet Testing . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Procedures for ThinkPad Based Support Elements.
2620 (360) ThinkPad Configuration . . . . . . . . . . . . . . . .
2625 (365)/2635 (380) ThinkPad Configuration . . . . . . . . .
2645 (600) ThinkPad Configuration . . . . . . . . . . . . . . . .
2647 (T20) ThinkPad Configuration . . . . . . . . . . . . . . . .
2647 (T22) ThinkPad Configuration . . . . . . . . . . . . . . . .
2647 (T23) ThinkPad Configuration . . . . . . . . . . . . . . . .
Replacing a ThinkPad . . . . . . . . . . . . . . . . . . . . . . . .
 Copyright IBM Corp. 1998, 2002
1-1
1-1
1-2
2-1
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2-10
2-12
2-16
2-18
2-20
2-20
2-21
2-22
2-24
2-26
2-36
2-46
2-47
2-49
2-51
2-54
2-59
2-65
2-71
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Chapter 3. Common Information and Procedures . . . . . . . .
Support Element Removal and Replacement - T2x ThinkPads . . .
Support Element Removal and Replacement - All Other ThinkPads
Feature Card and Cable Locations . . . . . . . . . . . . . . . . . . .
Ethernet Status LEDs . . . . . . . . . . . . . . . . . . . . . . . . .
Appendix A. Notices . . .
Electronic Emission Notices
Trademarks . . . . . . . . .
vii
vii
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viii
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. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1. Thinkpad Console Information
General Information . . . . . . . . . . . . . . .
Identifying the Console . . . . . . . . . . . . .
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3-1
3-2
3-3
3-5
3-6
A-1
A-2
A-3
iii
iv
Maintenance Information for Thinkpad Consoles
Safety
Safety Notices
Safety notices are printed throughout the maintenance information. DANGER
notices warn you of conditions or procedures that can result in death or severe
personal injury. CAUTION notices warn you of conditions or procedures that can
cause personal injury that is neither lethal nor extremely hazardous. Attention
notices warn you of conditions or procedures that can cause damage to machines,
equipment, or programs.
There are no CAUTION or DANGER notices in this manual.
World Trade Safety Information
Several countries require the safety information contained in product publications to
be presented in their national languages. If this requirement applies to your
country, a safety information booklet is included in the publications package
shipped with the product. The booklet contains the safety information in your
national language with references to the US English source publications. Before
using a US English publication to install, operate, or service this IBM* product, you
must first become familiar with the related safety information in the booklet. You
should also refer to the booklet any time you do not clearly understand any safety
information in the US English publications.
 Copyright IBM Corp. 1998, 2002
v
vi
Maintenance Information for Thinkpad Consoles
Preface
Using This Guide
Who Should Use This Guide
This guide is for service representatives who perform problem isolation and repair
actions on thinkpad consoles for the following products:
9672 Parallel Transaction Server
9672 Parallel Enterprise Server
9674 Coupling Facility
zSeries Servers
General Comments
The Service Guide for the products must be at the correct level to use this
manual. The following are the form numbers and suffix levels required:
– for R1 Based 9672/9674, use SY22-9865-06 (or higher)
– for R2 and R3 Based 9672/9674, use SY22-6153-04 (or higher)
– for Multiprise 2000 Model 2003, 9674 Model C04, and G3 and G4
Enterprise Server (9672), use SY24-6158
– for G5 and G6 Enterprise Servers (9672), use SY24-6160
– for Application StarterPak 3000, use SY24-6158-03 (or higher)
There are representations of thinkpad console windows displayed throughout
this manual. These are displayed to help you recognize the information that
you will see while performing the procedures in this manual. The information
displayed on these representations may not agree with that displayed on your
system. Always use the instructions and data displayed on your system.
There may be product features represented in this manual that are not installed
on the system and, although announced, may not be available at the time of
publication.
There may be product features on your system that are not represented in this
manual.
Where to Start
Start all service activity at Chapter 1, “Thinkpad Console Information” on page 1-1.
Related Publications
Installation Manual - Physical Planning, GC22-7101 (R1, R2, and R3 Based
models)
Installation Manual - Physical Planning, GC22-7102 (G3 Server)
Installation Manual - Physical Planning, GC22-7103 (Multiprise 2000)
Hardware Management Console Guide, GC38-0453
Installation Manual, SY24-6156 (R1 based)
Installation Manual, SY24-6152 (R2 and R3 based)
Installation Manual, SY24-6156 (G3 and G4 Server and Multiprise 2000)
Installation Manual, SY24-6157 (G5 and G6 Servers)
Processor Safety Inspection, SY22-9864
 Copyright IBM Corp. 1998, 2002
vii
Service Guide, SY22-9865 (R1 based)
Service Guide, SY24-6153 (R2 and R3 based)
Service Guide, SY24-6158 (G3 and G4 Server and Multiprise 2000)
Service Guide, SY24-6160 (G5 and G6 Servers)
Parts Catalog, S123-1151
IBM Personal System/2 Hardware Maintenance Manual, S52G-9971
Monitor Hardware Maintenance Manual, S71G-4197
IBM Personal Computer Hardware Maintenance Manual, S83G-7789
Hardware Maintenance Manual Vol. 2: ThinkPad Computers, S82G-1502
How to Send your Comments
Your feedback is important in helping to provide the most accurate and high-quality
information. If you have any comments about this book, send your comments by
using Resource Link at http://www.ibm.com/servers/resourcelink. Select
Feedback on the Navigation bar on the left. Be sure to include the name of the
book, the form number of the book, the version of the book, if applicable, and the
specific location of the text your are commenting on (for example, a page number
or table number).
viii
Maintenance Information for Thinkpad Consoles
Thinkpad Console Information
Chapter 1. Thinkpad Console Information
This manual contains information used to service thinkpad consoles attached to the
following products:
9672 Parallel Servers
9674 Coupling Facilities
zSeries Servers
Maintenance Information for Desktop Consoles (Hardware Management Consoles
and Standalone Support Elements) can be found in publication number GC38-3115.
General Information
When you are working on a support element, the associated CPC will continue to
run, however the customer may not see messages coming from that support
element. Also, the CPC may not recover if a machine check occurs.
Depending on the system configuration, when you are directed to exchange FRUs,
run tests, or change configuration data the customer's interface to the system
hardware may not be available. Before starting any of these tasks, notify the
customer.
If you exchange a system board, battery, or adapter, follow the configuration
procedures in this manual to ensure correct operation. Refer to “Contents”
and use the procedures for the hardware you are working on.
If you exchange a hard drive, ensure the licensed internal code is loaded on
the new drive. Use the “Restore the Hard Disk” procedures in the Service
Guide for your system.
There are different maintenance manuals for each Thinkpad type. If you are
directed to use these manuals, insure the correct manual is being used. Starting
with the 2647 (T2x) Thinkpad Console, Hardware Maintenance Manuals (HMM's)
are only available on the installation SE-CDROM's "SERVICE" subdirectory (PDF
format). Use Adobe Acrobat Reader on the Customer Service Engineer's Thinkpad
to view the manual.
Attention: The system board, adapters, memory modules, and the
alternate-microprocessor can be damaged by electrostatic discharge. If you are
directed to exchange FRUs in a thinkpad console, refer to "Handling Electro-Static
Discharge (ESD) Sensitive Devices" in the PC maintenance information.
Removing power from a support element may cause loss of data on the hard disks.
If power must be removed, shut down the support elements. For instructions, refer
to “System Shut Down” in “Common Service Procedures” of the Service Guide for
the system.
 Copyright IBM Corp. 1998, 2002
1-1
Thinkpad Console Information
Identifying the Console
The following console types are possible:
2620
2625
2635
2645
2647
(360)
(365)
(380)
(600)
(T2x)
Before starting a repair on a support element,
1. Determine which type you will be working on.
2. Read the information under “General Information” on page 1-1.
3. Review “Service Tips: ThinkPad Support Element” on page 2-2 for problem
solving information.
4. Go to “Failures on ThinkPad Console” on page 2-7.
1-2
Maintenance Information for Thinkpad Consoles
Chapter 2. Start of Repair for ThinkPad Consoles
Prior to starting a repair, review "Service Tips" for the latest service information.
Thinkpad - configuration, testing, power
Adapters - type, location
Find the task you want to do in the Action column of the following table. Then, go
to the information in the Go To column.
Action
Go To
ThinkPad service tips.
“Service Tips: ThinkPad Support Element” on
page 2-2
Repair a ThinkPad console problem.
“Failures on ThinkPad Console” on page 2-7
Removal and replacement of ThinkPad T2x
consoles.
"Support Element Removal and Replacement T2x ThinkPads on page 3-2.
Removal and replacement of all other ThinkPad
consoles.
"Support Element Removal and Replacement All Other ThinkPads on page 3-3.
Test a ThinkPad console.
“Testing ThinkPad Support Elements” on page
2-20
Save a support element configuration.
“Saving Support Element Configuration (at a
Hardware Management Console)” in chapter
“Support Element and Hardware Management
Console Information” of the Service Guide for the
system.
Restore information to a support element hard
disk.
“Restore Hard Disk Information (Using a
Hardware Management Console)” in chapter
“Support Element and Hardware Management
Console Information” of the Service Guide for the
system.
Support Element feature card and cable
locations.
“Feature Card and Cable Locations” on page
3-5
Additional ThinkPad maintenance information.
Maintenance information for ThinkPad shipped
with the system.
 Copyright IBM Corp. 1998, 2002
2-1
Service Tips: ThinkPad Support Element
System Unit configuration is done manually. The process is dependent upon the
ThinkPad Model.
360x (2620) - Easy Setup utility
365x (2625) - 2625CFG diskette or 26X5CFG diskette
380x (2635) - 26X5CFG diskette
600x (2645) - 26X5CFG diskette and Easy Setup utility
T2x (2647) - 26X7CFG diskette and IBM BIOS Setup utility
The Thinkpad console uses PC Card (once known as PCMCIA) adapters. The
adapters are either 16-Bit (PCMCIA) or 32-Bit (CardBus). Only the 2647 (T2x)
Thinkpad uses CardBus and Mini-PCI network adapters. Adapter configuration is
done via software during initialization and does not have to be checked. Starting
with zSeries 900, the parallel port connection between Thinkpad and CEC has
been replaced by the MiniPCI Ethernet adapter. The adapter is accessed behind a
removeable plate located on the bottom of the Thinkpad, directly above the
Model/Type/S-N sticker. For T20 and T22, MiniPCI Ethernet may be combined with
modem adapter. For T23, the MiniPCI is a daughter card secured with two screws
and located next to the modem adapter. The cable socket is at the rear of the
Thinkpad, between the modem and DC barrel input connectors.
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System Unit maintenance tests are performed from:
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2647 (T20, T22) PC Doctor Diagnostic Diskettes (2 diskettes). 2647 (T23) PC
Doctor Diagnostic Diskettes (3 diskettes). CardBus (32-Bit) maintenance
procedures are performed using a diagnostic diskette (T2xLAN). MiniPCI
Ethernet maintenance procedures are performed using the PC Doctor
diagnostic diskettes.
26xx (all other TPs) are performed from the "Test" option under the "Easy
Setup" utility program. The Easy Setup utility is stored in the Thinkpad's
permanent memory. PC Card (16-Bit) maintenance procedures are performed
using a diagnostic diskette (Token-Ring) or a DOS boot diskette to run
diagnostic tests from the DASD.
Thinkpads receive power from the CEC frame and do not have a battery pack
installed. If you are directed to power off the Thinkpad, use the following procedure:
If a SEPC is mounted behind the Thinkpad, unplug its power cable to the
Thinkpad. The Thinkpad may have to be removed from the tray.
If no SEPC is mounted behind the Thinkpad, do one of the following:
– Remove the Thinkpad from the tray and unplug the DC power cable
connecting the Thinkpad.
– Unplug the Thinkpad power cable from the Bulk Power Interface (BPI).
Verify BPI connector location by following the Thinkpad power cable.
Thinkpad
Location
"A"
Frame
"Z"
Frame
A99S
A99B
A37BPS3J.6
A37BPS13J.6
Z29BPS3J.6
Z29BPS13J.6
Modifications have been made to ThinkPads used as Support Elements to keep the
ThinkPad powered up with the S/390 hardware. These modifications must be in
2-2
Maintenance Information for Thinkpad Consoles
place to ensure the availability of the S/390. Use the table below to verify these
modifications are present on the ThinkPad you are working on:
2620 (360)
External clip installed forcing the on/off switch to the 'on' position
2625 (365)
Internal stick installed forcing the on/off switch to the 'on' position
2635 (380)
External clip installed forcing the on/off switch to the 'on' position
2645 (600)
Circuitry module attached to the system expansion connector (240 pin mini D
shell connector next to the __/_ symbol). The module is located at the back of
the ThinkPad towards the middle and provides a power on when SEPC barrel
connector voltage is sensed through the ThinkPad.
Using the Easy Setup utility, configure the ThinkPad to support the "Wake on
LAN" function. See “2645 (600) ThinkPad Configuration” on page 2-51.
2647 (T2x)
Circuitry module attached to the docking station socket underneath the
Thinkpad providing all power. The power-on push button is covered with a cap.
For support elements, 16Mbps Token Ring speed is the only value supported.
If you have an R1, R2, or R3 based system using a 2625 or 2635 ThinkPad as a
support element, you may have a black border of approximately 2.5 cm (1 inch)
around the display. This is normal operation.
For a 2620 or 2625 ThinkPad, the following frus may be replaced with the system
unit in the tray.
Hard Disk Drive
Floppy Disk Drive
Memory Card
Standby or Backup Battery
PC Card Network Adapter (Token-Ring/Ethernet)
Network Cable (Token-Ring/Ethernet)
For other 2620 or 2625 ThinkPad frus, it is recommended that you remove the
support element because of the many small parts.
For other ThinkPads, the following frus may be replaced:
Memory DIMM
Backup Battery
PC Card Network Adapter (Token-Ring/Ethernet)
MiniPCI Ethernet Adapter
Network Cable (Token-Ring/Ethernet)
Note: For any frus not listed, the ThinkPad is to be replaced.
Chapter 2. Start of Repair for ThinkPad Consoles
2-3
Local Area Network
Adapters
CardBus (32-Bit)
– For the T2x (2647 and follow-on) ThinkPads, only CardBus (32-Bit)
adapters are supported in the ThinkPad's PCMCIA (top/bottom) slots.
CardBus adapters have a gold band next to the ThinkPad I/O pins.
PCMCIA (16-Bit)
– For all ThinkPads except the T2x (2647 and follow-ons), only PCMCIA
(16-Bit) adapters are supported in the ThinkPad's (top/bottom) PCMCIA
slots.
MiniPCI
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– Only the T2x (2647) support the MiniPCI adapter. For T20, T22, in addition
to Ethernet, the adapter may support modem functions. For T23, the
adapter is a daughter card secured with two screws and is located next to
the modem adapter. While the modem function is not used, insure all
cables are securely connected.
Adapter Locations
For T2x (2647) ThinkPads used on Generation 5 and 6 machines, one of the
PCCard Ethernet adapters is replaced by the MiniPCI Ethernet adapter. For
these ThinkPads, the bottom PCMCIA slot is always empty for both
Token-Ring/Ethernet and Ethernet/Ethernet configurations.
The MiniPCI Ethernet adapter is accessed behind a removeable plate located
on the bottom of the T2x ThinkPad, directly above the Model/Type/S-N label.
The cable socket is at the rear of the ThinkPad, between the modem and DC
barrel input connectors.
Adapter location is dependent on the S/390 machine and ThinkPad model/type.
ThinkPad adapters for network use are located in the following sockets (slots):
2-4
Maintenance Information for Thinkpad Consoles
GENERATION 5, GENERATION 6 MACHINES:
(P)...Primary Communications Device
(S)...Secondary Communications Device
T2x (2647) ThinkPads Only:
Token-Ring/Ethernet
Location
Adapter
Ethernet/Ethernet
Location
Adapter
(P)Top Slot
Token-Ring
(P)MiniPCI Slot PCI Bus Ethernet
(S)MiniPCI Slot PCI Bus Ethernet (S)Top Slot
Ethernet
Bottom Slot Empty, Not Used
Bottom Slot Empty, Not Used
All Other ThinkPads:
Token-Ring/Ethernet
Location
(P)Top Slot
(S)Bottom Slot
Adapter
Token-Ring
Ethernet
Ethernet/Ethernet
Location
Adapter
(P)Top Slot
(S)Bottom Slot
Ethernet
Ethernet
Chapter 2. Start of Repair for ThinkPad Consoles
2-5
ALL OTHER MACHINES:
(P)...Primary Communications Device
(S)...Secondary Communications Device
Token-Ring/Ethernet
Location
(P)Top Slot
(S)Bottom Slot
2-6
Adapter
Token-Ring
Ethernet
Maintenance Information for Thinkpad Consoles
Ethernet/Ethernet
Location
Adapter
(P)Top Slot
(S)Bottom Slot
Ethernet
Ethernet
Thinkpad Console Failures
Failures on ThinkPad Console
Use this chapter when you are directed here either by a Repair and Verify window
(support element), or from Chapter 1 of this manual to repair a problem on the
support element.
Note: If you are directed to exchange FRUs, refer to the ThinkPad maintenance
information for removal and replacement instructions.
1
Is the console one of the following?
2635 (380x)
2645 (600x)
2647 (T2x)
NO
↓
YES
Read the text on the right →
Only the FRUs in the following list should be
replaced by you:
Memory DIMM
Backup Battery
PC Card Network Adapter (Token-Ring or
Ethernet)
MiniPCI Ethernet Adapter
Network Cable (Token-Ring or Ethernet)
If you isolate the cause of the failure to any
support element component that is not in the
above list, go to “Replacing a ThinkPad” on
page 2-71 to replace the ThinkPad. Continue
isolation at step 2 of this procedure.
2
Were you directed here by a Repair and Verify or
a Perform a Console Repair window?
NO
↓
YES
Go to step 4.
3
Go to “Operator Detected Errors” on page 2-9.
4
On the Repair and Verify or Perform a Console
Repair window:
Write down the FRU list for the problem.
Select Continue in documentation or Delay
the Repair.
If another Repair and Verify window displays,
select Enter
Find any FRU location from your FRU list on
Table 2-1 and go to the page indicated.
Your FRU list may contain FRUs that are not in the
table.
The table shows most FRUs starting with xxxx. For
Hardware Management Console FRUs the xxxx is
replaced with A00M. For a support element, xxxx is
replaced by A99S or Axxx.
Before exchanging any FRUs, record the FRU part
number, serial number, and engineering change
(EC) level of the new FRU.
Chapter 2. Start of Repair for ThinkPad Consoles
2-7
Thinkpad Console Failures
Table
2-1.
FRU Locations
xxxx_FIXED_DISK
“Hard Disk Errors” on page 2-16
xxxx_DISKETTE
xxxx_DISKETTE_DRIVE
xxxx_DISKETTE_DRIVE_CBL
“Diskette Errors” on page 2-18
xxxx_TOKEN_RING_ADAPTER
xxxx_LAN_CABLE
LAN_CONNECTOR_DEVICE
"Token-Ring LAN Errors" in Maintenance
Information For Desktop Consoles, GC38-3115.
xxxxAA01
“Undetermined Errors” on page 2-12
xxxx_ETHERNET_CABLE
xxxx_ETHERNET_ADAPTER
xxxx_ETHERNET_CB_CARD
xxxx_ETHERNET_CB_CABLE
xxxx_1_ETHERNET_CB_CARD
xxxx_1_ETHERNET_CB_CABLE
xxxx_2_ETHERNET_CB_CARD
xxxx_2_ETHERNET_CB_CABLE
xxxx-NET_ADAPT (MiniPCI Ethernet)
"Ethernet LAN Errors" in Maintenance
Information For Desktop Consoles, GC38-3115.
No FRUs displayed
2-8
Go To
Maintenance Information for Thinkpad Consoles
“Operator Detected Errors” on page 2-9
Operator Detected Errors
Operator Detected Errors
Use this section when:
Problem Analysis ran for a failure on a support element and no FRUs were
reported
Problem Analysis could not be run because of the failure on the support
element.
Messages displayed on the support element.
Find the reason for the call under Problem Area Reported. Then, go to the page
indicated.
Note: If you have to remove a support element for service, refer to the removal
procedures on pages 3-2 or 3-3.
Table
2-2. Problem area reference
Problem Area Reported
Go To
Hard disk
“Hard Disk Errors” on page 2-16
Diskette drive
“Diskette Errors” on page 2-18
Message of SYSxxxx indicating a TRAPxxxx
occurred.
(xxxx can be any digits.)
“Trap Errors” on page 2-10
Message of LTxxxxx or ACSxxxx indicating a
Communications Manager or Local Area Network
error occurred because of any of the following:
"Token-Ring LAN Errors" in Maintenance
Information For Desktop Consoles, GC38-3115.
Lobe cable problem
Beaconing condition
Other communications problem
Operator reported “Communication not active” on
a ThinkPad console with a Token-Ring adapter in
socket 0.
"Token-Ring LAN Errors" in Maintenance
Information For Desktop Consoles, GC38-3115.
Operator reported “Communication not active” on
a ThinkPad console with a Ethernet adapter in
socket 0.
"Ethernet LAN Errors" in Maintenance
Information For Desktop Consoles, GC38-3115.
Operator reported that either OS/2 or the Support
Element application did not start but there were
no other error indications.
“Undetermined Errors” on page 2-12
All other problems (For example: parity errors,
power, POST codes, display, mouse, keyboard)
“Undetermined Errors” on page 2-12
Chapter 2. Start of Repair for ThinkPad Consoles
2-9
Trap Errors
Trap Errors
Use this section when:
The operator reports a message indicating that a trap condition occurred and
Problem Analysis either did not find the problem or could not be run because of
the error.
The support element displays a message of SYSxxxx indicating a TRAPxxxx
occurred.
For the locations of the feature cards, refer to “Feature Card and Cable Locations”
on page 3-5. For the locations of other FRUs, refer to the PC maintenance
information shipped with the system.
1
Did the customer report a message indicating
TRAP0008?
YES NO
↓
Go to step 3.
2
Use the information in “Testing ThinkPad Support
Elements” on page 2-20 to test the support
element. Select System Unit problem area and
select the test for Run All Selected.
If the tests run without error, restart the support
element and close the call. For instructions,
refer to “Closing a Call” in “Common Service
Procedures” of the Service Guide for the
system.
If an error is detected, use the procedures in
the ThinkPad maintenance information to
isolate the problem. When complete, restart the
failing console and close the call. For
instructions, refer to “Closing a Call” in
“Common Service Procedures” of the Service
Guide for the system.
3
Was there a message indicating TRAP0002?
YES NO
↓
2-10
Go to “Undetermined Errors” on page 2-12.
Maintenance Information for Thinkpad Consoles
The messages start with SYSxxxx (xxxx can be
any digits), the trap indication is displayed following
the message.
Trap Errors
4
Use the information in “Testing ThinkPad Support
Elements” on page 2-20 to test the support
element. Select System Unit problem area and
the test for Memory.
If the tests fail, use the procedures in the
ThinkPad maintenance information to isolate
the problem. When complete, close the call.
For instructions, refer to “Closing a Call” in
“Common Service Procedures” of the Service
Guide for the system.
If the tests do not fail or if you cannot isolate
the problem, go to “Undetermined Errors” on
page 2-12.
Chapter 2. Start of Repair for ThinkPad Consoles
2-11
Undetermined Errors
Undetermined Errors
Use this section when the operator detected a failure and Problem Analysis did not
run automatically or, Problem Analysis could not be run because of a problem on
the support element.
The following procedure will direct you to use the documents shipped with the
support element to repair failures. Refer to “Information and Diskettes Used” on
page 2-21. After making the repair, return to this procedure to complete the
call.
For the locations of the feature cards, refer to “Feature Card and Cable Locations”
on page 3-5.
1
Do you have all the following symptoms during
power on?
After power on the OS/2 Desktop should display,
then the Logon window for the support element.
No POST error codes.
One or two short beeps.
OS/2 Desktop or licensed internal code for the
support element fails to start.
No reference code or any other error
information displayed.
YES NO
↓
Go to step 5.
2
Use the information in “Testing ThinkPad Support
Elements” on page 2-20 to test the support
element. Select System Unit problem area the
test for Run All Selected.
When the test is complete, go to step 3.
3
Did the tests detect any errors?
NO
↓
2-12
YES
Go to step 5.
Maintenance Information for Thinkpad Consoles
Use the diagnostics to isolate the failure and
exchange FRUs.
Undetermined Errors
4
Reload the licensed internal code on the hard drive
using the procedures found “Restore Hard Disk
Information (Using a Hardware Management
Console)” in the chapter “Support Element and
Hardware Management Console Information” of the
Service Guide for the system.
When the licensed internal code is restored, press
and hold Ctrl and Alt together, then press Delete
(Ctrl+Alt+Delete).
If the licensed internal code in the Hardware
Management Console or support element starts
correctly the problem is resolved. Close the
call. For instructions, refer to “Closing a Call”
in “Common Service Procedures” of the
Service Guide for the system.
If the failure still occurs, call for assistance.
5
Use the information in “Testing ThinkPad Support
Elements” on page 2-20 to test the support
element. Select the failing problem area. If the
problem area is not known, select System Unit
problem area and the test for Run All Selected.
Use the diagnostics and procedure for the type of
ThinkPad you are working on to isolate the failure
and exchange FRUs.
When the problem is repaired, or, if the problem
cannot be isolated, continue on step 6.
6
If you have not already done so, verify the repair.
For instructions, see “Testing ThinkPad Support
Elements” on page 2-20. Make the appropriate
selection for the unit under repair.
Note: If you were not able to isolate a failure, call
for assistance.
Did the tests run without errors?
NO
↓
YES
Go to step 8.
Chapter 2. Start of Repair for ThinkPad Consoles
2-13
Undetermined Errors
7
Continue exchanging FRUs from the FRU list and
testing with the diagnostic procedure until the
problem is resolved.
Reinstall any FRUs that do not fix the problem.
When you resolve the problem, go to step 8.
If you cannot resolve the problem, call for
assistance.
8
Did you exchange the system board?
YES NO
↓
Go to step 10.
9
If you have not already done so, configure the
system board:
Refer to “Configuration Procedures for
ThinkPad Based Support Elements.” on
page 2-46.
When configuration is complete, go to step 10.
10
Did you exchange the hard disk drive?
YES NO
↓
Go to step 13.
11
If there are jumpers or tab settings on the new
hard drive, ensure they are set the same as the old
drive.
Note: The support element (ThinkPad) hard drive
may not have jumpers or tab settings.
Refer to “Hard Disk Drive Jumper Settings” in the
Hardware Maintenance Manual for the model you
are working on.
When complete, go to step 12.
2-14
Maintenance Information for Thinkpad Consoles
Undetermined Errors
12
Load system licensed internal code on the new
hard disk. For instructions, refer to “Restore Hard
Disk Information (Using a Hardware Management
Console)” in chapter “Support Element and
Hardware Management Console Information” of the
Service Guide for the system you are working on.
This step copies system licensed internal code and
customization information to the new hard disk.
When hard disk recovery is complete, go to step
13.
13
For the support element you were working on:
Ensure there are no diskettes in the diskette
drive.
Power the system unit off.
Power the system unit on.
Return the support element to the operating
position.
Close the call. For instructions, refer to “Closing a
Call” in “Common Service Procedures” of the
Service Guide for the system.
End of procedure.
Chapter 2. Start of Repair for ThinkPad Consoles
2-15
Hard Disk Errors
Hard Disk Errors
Use this procedure when a Repair and Verify window directs you to this chapter
and the FRU list contains xxxx_FIXED_DISK or when the customer reports a hard
disk problem.
1
Test the hard disk using the procedure in “Testing
ThinkPad Support Elements” on page 2-20. Select
Hard Disk problem area.
Return to step 2 of this procedure when the
test is complete.
2
Did the hard disk tests fail?
YES NO
↓
Go to step 6.
3
Exchange the FRUs called by the diagnostics one
at a time. For FRU removal and replacement
instructions, refer to the PC maintenance
information.
When each FRU is exchanged, test the repair
using the procedure in “Testing ThinkPad Support
Elements” on page 2-20. Select Hard Disk
problem area.
Did the hard disk tests fail?
NO
↓
YES
Call for assistance
4
Did you exchange the hard disk drive?
YES NO
↓
2-16
Go to step 6.
Maintenance Information for Thinkpad Consoles
Hard Disk Errors
5
Restore the licensed internal code to the new hard
disk.
Load system information on the new hard disk.
For instructions, refer to “Restore Hard Disk
Information (Using a Hardware Management
Console)” in chapter “Support Element and
Hardware Management Console Information” of the
Service Guide for the system you are working on.
When complete, go to step 6.
6
Test using the procedure in “Testing ThinkPad
Support Elements” on page 2-20. Select Run All
Selected problem area.
Note: If the tests do not fail or if you cannot
isolate the problem, call for assistance.
If the tests fail, use the procedures in the
ThinkPad maintenance information to isolate
the problem.
When complete, remove the diagnostics
diskette.
Power the support element off.
Power the support element on.
Close the call. For instructions, refer to
“Closing a Call” in “Common Service
Procedures” of the Service Guide for the
system.
End of procedure.
Chapter 2. Start of Repair for ThinkPad Consoles
2-17
Diskette Errors
Diskette Errors
Use this procedure when a Repair and Verify window directs you to this chapter
and the FRU list contains xxxx_DISKETTE or xxxx_DISKETTE_DRIVE or the
customer reports a diskette problem.
1
Test the diskette drive using the procedure in
“Testing ThinkPad Support Elements” on
page 2-20. Select System Unit for the problem
area and the test for Diskette Drive.
Note: If you cannot start the test because of the
diskette drive failure, go to step 2 and answer the
question “YES.”
Note: Do not test with the diskette that the errors
occurred on. Use a new diskette.
When the test is complete, return to step 2 of this
procedure.
2
Did the diskette tests fail while testing with the new
diskette?
Note: Answer “YES” if you were not able to run
the tests because of the diskette errors.
YES NO
↓
Go to step 5.
3
Exchange the diskette drive.
When complete, run the diskette tests again.
Did the diskette tests fail again?
YES NO
↓
Close the call. For instructions, refer to
“Closing a Call” in “Common Service
Procedures” of the Service Guide for the
system.
4
Continue exchanging FRUs from the FRU list and
running tests. If the FRUs fix the problem, close
the call. For instructions, refer to “Closing a Call”
in “Common Service Procedures” of the Service
Guide for the system. If you cannot resolve the
problem, call for assistance.
2-18
Maintenance Information for Thinkpad Consoles
For FRU removal and replacement procedures,
refer to the PC maintenance information.
Diskette Errors
5
Did the original failure occur while writing to a
diskette?
YES NO
↓
Go to step 7.
6
Retry the original task using a new diskette.
If the failure occurs again, go to step 8.
The new diskette must be formatted before
attempting to write on it.
If no failures occur, the original diskette was
defective. Close the call. For instructions,
refer to “Closing a Call” in “Common Service
Procedures” of the Service Guide for the
system.
7
Recreate the information on the diskette or get a
new diskette with the information.
Retry the original task.
If the failure occurs again, go to step 8.
If no failures occur close the call. For
instructions, refer to “Closing a Call” in
“Common Service Procedures” of the Service
Guide for the system.
8
Test using the procedure in “Testing ThinkPad
Support Elements” on page 2-20. Select System
Unit problem area and the test for Run All
Selected.
If the tests fail, follow the procedures in the PC
maintenance information. When complete,
close the call. For instructions, refer to
“Closing a Call” in “Common Service
Procedures” of the Service Guide for the
system.
If the tests do not fail or if you cannot isolate
the problem, call for assistance.
End of procedure.
Chapter 2. Start of Repair for ThinkPad Consoles
2-19
Testing ThinkPad Support Elements
Testing ThinkPad Support Elements
Use the information in this section when you are directed to test the support
element or Hardware Management Console to isolate a problem or verify a repair.
PC maintenance procedures vary depending on PC type and model. Verify your
PC type and model before attempting a repair.
Diagnostic Procedures: Use “Diagnostic Procedures for ThinkPad Based
Support Elements.” if you are directed to run either PCMCIA adapter or ThinkPad
system unit diagnostics. “Information and Diskettes Used” on page 2-21 has a list
of the procedures and test diskettes used.
Configuration Procedures: Use “Configuration Procedures for ThinkPad Based
Support Elements.” on page 2-46 if you are directed to configure or verify the
configuration of an PCMCIA adapter and/or ThinkPad system unit.
Diagnostic Procedures for ThinkPad Based Support Elements.
Locate the area you are directed to test under Problem Area.
Locate the diagnostic test procedures under Go To.
Note: If you are directed to Run All Selected, start with the System Unit
diagnostic procedures for the unit (ThinkPad) you are repairing.
Table
2-3. Diagnostic procedures for ThinkPad based support elements.
Problem Area
Go To
ThinkPad: System Unit
For all ThinkPad System Units EXCEPT
ThinkPad T20 (2647) System Unit:
DASD
Display
Floppy Drive
Keyboard
Memory
Mouse
Power
Run All Selected
MiniPCI Ethernet (T2x only)
“System Unit Tests” on page 2-22
For ThinkPad T2x (2647) System Units:
"System Unit Tests" on page 2-21
ThinkPad: 16-Bit Adapters
Token-Ring
Ethernet
page 2-26
page 2-36
ThinkPad: 32-Bit CardBus Adapters
Token-Ring
Ethernet
2-20
Maintenance Information for Thinkpad Consoles
page 2-33
page 2-41
Testing ThinkPad Support Elements
Information and Diskettes Used
Note: Depending on your configuration, you may not have or require all the
documentation or diskettes listed below.
Table
|
|
|
|
|
|
2-4. Information and diskettes - ThinkPad support element
Information
Diskette
2620 (360) ThinkPad:
Hardware Maintenance Manual, Volume 2
ThinkPad Computers, S82G-1502
No Diskette Required
2625 (365) ThinkPad:
Hardware Maintenance Manual, Volume 3
ThinkPad Computers, S82G-1503
ThinkPad 365 Configuration diskette
2635 (380) ThinkPad Hardware Maintenance
Manual, Volume 4 ThinkPad Computers,
S05L-1270
ThinkPad 365 - 380 Configuration Diskette
IBM ThinkPad 600 Hardware Maintenance
Manual S10L-9619
ThinkPad 365 - 380 - 600 Configuration Diskette
ThinkPad T2x (2647, 2648):
Hardware Maintenance Manual,
found in SE-CDROM "SERVICE Subdirectory",
filename 2647HMM.PDF
26X7_CONFIG
ThinkPad Model 26X7 (2647) Configuration
Diskette
Thinkpad T2x 2647 Testing
For T20, T22:
(2) IBM 2647 System Level Diagnostic Diskettes
(PC Doctor)
For T23:
(3) IBM 2647 System Level Diagnostic Diskettes
(PC Doctor)
“Token-Ring Testing” on page 2-26
IBM Token-Ring 16/4 Credit Card Adapter II,
Installation Drivers and Diagnostics Diskette
“Token-Ring Testing” on page 2-26
IBM Token-Ring 16/4 Auto Credit Card Adapter,
Installation, Diskette 2 of 2
“Token-Ring Testing” on page 2-26
IBM Token-Ring 16/4 PC Card Adapter, Diskette
1 LANAID 2.22
“Ethernet Testing” on page 2-36
ThinkPad EtherJet PC Card Boot
“Token-Ring CardBus Testing” on page 2-33
ThinkPads T2x (2647) Only
PC_LAN_Diags
IBM CardBus EtherJet and Token-Ring
Diagnostics
“PC Card (32-Bit CardBus) Ethernet Adapter” on
page 2-41
ThinkPads T2x (2647) Only
PC_LAN_Diags
IBM CardBus EtherJet and Token-Ring
Diagnostics
Chapter 2. Start of Repair for ThinkPad Consoles
2-21
Testing ThinkPad Support Elements
System Unit Tests
ALL ThinkPad System Units EXCEPT ThinkPad T2x (2647)
Use this procedure to test all ThinkPad System Units EXCEPT the ThinkPad T2x
(2647) System Unit.
1
Locate the support element and move it to the
service position.
2
Locate the service manual for the ThinkPad
System Unit you are testing. Refer to “Information
and Diskettes Used” on page 2-21.
3
Verify system unit memory size.
Note:
As you exit the configuration routine, do
not power down the ThinkPad. Return to
this step when the configuration routine
is complete.
Go to “Configuration Procedures for ThinkPad
Based Support Elements.” on page 2-46
Was the memory size (installed/useable) correct?
NO
↓
YES
Go to step 5.
4
There is a problem with the memory or system
board. If the tests complete without errors,
exchange the memory or system board until the
correct memory size (installed/useable) is verified.
Continue on step 5 to run system unit tests.
2-22
Maintenance Information for Thinkpad Consoles
As the ThinkPad initializes, it auto configures
available hardware resources (memory size, etc.).
The configuration must be verified before
diagnostics are run. Errors that cause loss of
resources may not develop an error code during
initialization or diagnostic tests.
Testing ThinkPad Support Elements
5
Do the following:
Select the Test icon.
If you were directed to “Run All Selected,”
select the Start icon. Otherwise, select the test
you were directed to run.
Note: There is a hardware problem if any of the
following icons are not selectable (grayed out):
System Board
Memory
Display
HDD-1
FDD-1
PCMCIA-1
Parallel
Serial
For additional information on testing a 2620 (360)
ThinkPad, refer to Hardware Maintenance Manual,
Volume 2 ThinkPad Computers, S82G-1502
For additional information on testing a 2625 (365)
ThinkPad, refer to Hardware Maintenance Manual,
Volume 3 ThinkPad Computers, S82G-1503
For additional information on testing a 2635 (380)
ThinkPad, refer to Hardware Maintenance Manual,
Volume 4 ThinkPad Computers, S82G-1503
For additional information on testing a 2645 (600)
ThinkPad, refer to IBM ThinkPad 600 Hardware
Maintenance Manual, S10L-9619
6
If you replace the system board, the ThinkPad
System Unit must be configured. Refer to
“Configuration Procedures for ThinkPad Based
Support Elements.” on page 2-46.
7
If you were instructed to Run All Selected then
select PCMCIA Adapters from “Diagnostic
Procedures for ThinkPad Based Support
Elements.” on page 2-20.
Otherwise, click on the Restart icon to restart the
computer then return to the procedure that directed
you here.
End of procedure
Chapter 2. Start of Repair for ThinkPad Consoles
2-23
Testing ThinkPad Support Elements
System Unit Testing: ThinkPad T2x (2647)
Service tips:
|
2647 System Diagnostics consist of 2 diskettes (T20, T22) or 3 diskettes (T23).
|
|
|
|
For T20, T22, in addition to Ethernet, the MiniPCI adapter may support modem
functions. For T23, the MiniPCI adapter is a daughter card secured with two
screws and is located next to the modem adapter. While the modem function
is not used, insure all cables are securely connected.
1
If you know which device is failing or you were sent
here by another procedure, do the following:
Power off the PC
Insert the Diagnostics Boot diskette into drive A
Power on the PC
When the "PC Dos X.0 Startup Menu" displays,
select the correct ThinkPad being tested, then
press "Enter".
Follow the diskette loading instructions.
Wait until a diagnostic selection menu is
displayed and proceed to Step 2.
|
|
|
|
Locate the corresponding documentation and
diskette for the PC you are testing. Refer to
"Information and Diskettes Used" on page 2-18.
If the Main Menu cannot be displayed because of a
power or other PC failure, use the maintenance
information shipped with the PC to correct the
problem.
Otherwise, perform the procedures described in
"General Checkout" in "IBM PC Hardware
Maintenance Manual", S83G-7789.
2
Select either "Diagnostics" or "Interactive Tests" for
a list of devices to test.
Devices that require manual intervention
(keyboard, video, mouse, diskette, CDROM)
may be selected from the "Interactive Tests"
task bar.
Devices that do not require manual intervention
(CPU, system board, I/O ports, fixed disks,
memory) and pre-defined test sequences (Run
Normal/Quick Test) may be selected from the
"Diagnostic" task bar.
Note: The MiniPCI Ethernet tests are found
under:
Diagnostics
– Other Devices
- Intel Ethernet 55x
Select the task containing the device(s) or test(s)
and follow the instructions.
Go to Step 3.
3
If the diagnostics fail, refer to the personal
computer Hardware Maintenance Manual for FRU
replacement.
2-24
Maintenance Information for Thinkpad Consoles
If you replaced the system board or battery and
you have not been previously directed to configure
the Personal Computer System Unit, do so now.
Refer to “Configuration Procedures for ThinkPad
Based Support Elements.” on page 2-46.
Testing ThinkPad Support Elements
4
If you were instructed to Run All Selected then
test all installed adapters in the list one at a time.
Otherwise, return to the procedure that directed
you here.
End of procedure.
Chapter 2. Start of Repair for ThinkPad Consoles
2-25
Testing ThinkPad Support Elements
Token-Ring Testing
PCMCIA 16/4 Token-Ring Adapter
Use the following procedure to test the PCMCIA 16/4 Token-Ring adapter.
Service Tips: Adapter configuration is done by software during ThinkPad
initialization. No verification of the configuration is necessary.
To do problem isolation, use the diskette referenced in “Information and Diskettes
Used” on page 2-21.
Two different connectors may be found at the end of the cable connecting the
Token-Ring adapter to the LAN network: STP and RJ45. The STP connector, when
disconnected, provides a wrap path to assist in verifying adapter card and cable
operation. The RJ45 connector does not provide the wrap.
Use the Help function (F1) for additional service information.
1
Power the support element off.
Ensure the Token-Ring adapter is located in
the top (A) PCMCIA slot.
Ensure the LAN cable is securely connected to
the Token-Ring adapter.
Ensure the LAN cable is connected to the LAN
network.
Use the information at the right to determine which
PCMCIA Token-Ring adapter is being tested.
Find the Token-Ring adapter type that you want to
test in the following list and go to the appropriate
step.
IBM Token-Ring 16/4 Credit Card Adapter II:
Go to step 2
IBM Token-Ring Auto 16/4 Credit Card
Adapter: Go to step 14
IBM Turbo 16/4 Token-Ring PC Card: Go to
step 10
2
IBM 16/4 Credit Card Adapter II
Ensure the “IBM Token-Ring 16/4 Credit Card
Adapter II, Installation Drivers and Diagnostic
Diskette” is installed.
Power the support element on.
2-26
Maintenance Information for Thinkpad Consoles
IBM Token-Ring 16/4 Credit Card Adapter II
Shipped with all 2620 (360) ThinkPads.
Has a green dot at the top of the card.
IBM Token-Ring Auto 16/4 Credit Card Adapter
Shipped with all 2625 (365) ThinkPads.
Shipped with some 2635 (380) ThinkPads.
Has “Auto 16/4 Credit Card Adapter” at the top
of the card.
IBM Turbo 16/4 Token-Ring PC Card
Shipped with some 2635 (380) ThinkPads.
Shipped with all 2645 (600) ThinkPads.
Has “Turbo 16/4 Token-Ring PC Card” at the
top of the card.
Testing ThinkPad Support Elements
3
Do the following to configure the adapter:
On “IBM Credit Card Token-Ring Diagnostics,”
select Enter.
On “Computer System,” select IBM ThinkPad
350 (C)....
On “Test Primary/Alternate,” select Primary.
On “Primary IBM Token-Ring...,” select
Socket A (1).
On “...IBM Token-Ring...connectivity...,” type
c.
On “Adapter Diagnostics Main Menu,” select
Run Adapter Diagnostic.
On “Menu 2,” press Y.
On “Menu 6”:
– Ensure memory range to be tested:
D8000-DBFFF
– Press Enter
4
Use the following procedure to run the test.
On “Menu 3,” select Run tests one time.
On “Menu 7”:
– Verify the displayed configuration values.
– Select IBM Token-Ring Network Cable.
Disconnect the Token-Ring cable at the MAU.
Press Enter to start the tests.
If the tests run without errors, a message indicating
“No errors” displays for a short time, then “Menu 3”
displays.
Did the tests fail?
YES NO
↓
Go to step 18.
5
Exchange the following FRUs one at a time:
Token-Ring cable and RJ45-STP connector.
PCMCIA Token-Ring adapter
Use the procedures starting at step 1 to verify the
repair.
If you cannot resolve the problem, call for
assistance.
Chapter 2. Start of Repair for ThinkPad Consoles
2-27
Testing ThinkPad Support Elements
6
Use the following procedure to run “Token-Ring”
tests:
If the test does not detect errors, “Normal” displays
at the lower left hand corner of the screen.
Connect the Token-Ring cable at the MAU.
On “Menu 3,” select Exit Diagnostic
Routines.
On “Ring Diagnostic,” select Primary
Adapter. This starts the ring test.
Press Esc to exit the tests.
Did the tests fail?
YES NO
↓
Go to step 8.
7
The tests found no problems on the adapter card
and cable. The failure to connect is in the hub,
network, or another station on the network. Answer
the “Did diagnostics fail” question No.
Return to the procedure that directed you here.
End of procedure
8
Either the adapter card or cable were exchanged
and tests run with no errors, or there is no problem
with the original card and cable.
If a FRU was exchanged, answer the question
“Did diagnostics fail” as Yes.
If no FRUs were exchanged, answer the
question “Did diagnostics fail” as No.
Return to the procedure that directed you here.
9
Is the adapter being tested an IBM Token-Ring
Auto 16/4 Credit Card Adapter?
NO
↓
2-28
YES
Go to step 14.
Maintenance Information for Thinkpad Consoles
The tests are running without errors if the number
of frames transmitted and received are the same
(up to 10,000). A message “Diagnostics completed
successfully” also displays.
Testing ThinkPad Support Elements
10
IBM Turbo 16/4 Token-Ring PC Card
Ensure the IBM Turbo 16/4 Token-Ring PC
Card. Disk 1: LANAID 2.2x is installed.
Ensure the Token-Ring adapter is plugged into
the ThinkPad and is connected to the MSAU.
Power the ThinkPad support element on.
11
Perform the following to run the Token-Ring test:
From the "Startup Menu", select option 2:
"...Extended Diagnostics".
Note:"....Configuration using LANAID" is not used.
The adapter is configure automatically during LIC
initialization.
Press the "ENTER" key when "Hit any key..."
message displays.
Press the "ENTER" key when "Press the Enter
key to continue..." message displays.
Read the displayed information and press the
"Enter" key to run the Internal Wrap Tests.
The test is successful if "...rc = 00" is
displayed.
Did the test run with no errors?
YES NO
↓
Go to step 16.
12
Perform the following to run the On-Ring test:
Ensure the Token-Ring adapter is connected to
the MSAU and an additional station is active on
the ring.
From the "Diagnostic Test..." screen, select
option 2, "On-Ring Test...".
The test is successful if "...rc = 00" is
displayed.
Did the test run with no errors?
NO
↓
YES
Go to step 22.
Chapter 2. Start of Repair for ThinkPad Consoles
2-29
Testing ThinkPad Support Elements
13
On-Ring test Failed.
The failure may be caused by network or
MSAU problems. Check with the customer to
see if other stations are having network
problems.
The failure may be caused by the Token-Ring
adapter not keeping the ThinkPad connected to
the ring.
– Verify the "Transmitting and Receiving"
values are the same during the test.
– Listen for an audible click at the MSAU
before 5000 frames have been transmitted
and received.
Go to step 22.
14 Auto 16/4 Credit Card Adapter
Ensure the “IBM Token-Ring 16/4 Credit Card
Adapter, Installation Diskette (Diskette 2 of 2)”
is installed.
Power the support element on.
15
Do the following to run Token-Ring tests:
On “Token-Ring Auto 16/4 Credit Card
Adapter,” select Enter. This starts the tests.
Did the tests run without errors?
NO
↓
YES
Go to step 22.
16
Locate the Multi Station Access Unit (MAU)
connected to the support element.
STP connectors are used on 8228 or
equivalent MAUs.
If you do not know the connector type, answer
Yes.
Is the failing station's MAU connector an RJ45 (not
an STP)?
YES NO
↓
2-30
Go to step 20.
Maintenance Information for Thinkpad Consoles
The tests are running without errors if the number
of frames transmitted and received are the same
(up to 10,000). A message “Diagnostics completed
successfully” also displays.
Testing ThinkPad Support Elements
17
Move the connector to another socket on the MAU
and rerun the failing tests.
Did the tests run without errors?
YES NO
↓
Go to step 19.
18
Exchange the MAU. When complete, test the repair
using the procedure starting in step 1.
If the MAU is supplied by the customer, notify the
customer that the MAU has a defective port.
If the tests still fail, call for assistance.
19
Exchange the following FRUs one at a time:
Token-Ring cable and RJ45 connector.
PCMCIA Token-Ring adapter.
Verify the new FRUs using the procedures starting
in step 1.
If you cannot resolve the problem, call for
assistance.
20
Use the following procedure to test the adapter
card and cable:
Disconnect the support element LAN cable
(with STP connector) from the MAU.
Rerun the failing tests.
Did the tests fail?
NO
↓
YES
Go back to step 19.
21
The tests found no problems on the adapter card
and cable. The failure to connect is in the hub,
network, or another station on the network. Answer
the “Did diagnostics fail” question No.
Return to the procedure that directed you here.
Chapter 2. Start of Repair for ThinkPad Consoles
2-31
Testing ThinkPad Support Elements
22
Either the adapter card or cable were exchanged
and tests run with no errors, or there is no problem
with the original card and cable.
If a FRU was exchanged, answer the question
“Did diagnostics fail” as Yes.
If no FRUs were exchanged, answer the
question “Did diagnostics fail” as No.
Return to the procedure that directed you here.
End of procedure
2-32
Maintenance Information for Thinkpad Consoles
Testing ThinkPad Support Elements
Token-Ring CardBus Testing
Use the following procedure to test the Token-Ring CardBus adapter.
Service Tips: Adapter configuration is done by software during ThinkPad
initialization. No verification of the configuration is necessary.
To do problem isolation, use the diskette referenced in “Information and Diskettes
Used” on page 2-21
The Token-Ring adapter LEDs (near the external connector) provide information
useful for monitoring the status of the adapter and for problem solving. Refer to
"Token-Ring Adapter LEDs", page 4-16 in publication GC38-3115, "Maintenance
Information for Desktop Consoles".
For T2x (2647) ThinkPads used on Generation 5 and 6 machines, one of the
CardBus Ethernet adapters is replaced by the MiniPCI Ethernet adapter. For these
ThinkPads, the bottom PCMCIA slot is always empty for both Token-Ring/Ethernet
and Ethernet/Ethernet configurations.
1
Ensure the Token-Ring adapter is connected to the
LAN network.
Note: Review "Local Area Network" on page 2-3
before proceeding with the repair.
2
Power the system unit off.
Ensure the test diskette is in the diskette drive.
Power the system unit on.
3
Do the following to run the Token-Ring tests:
On “PC DOS 7.0 Startup Menu,” select
...Token-Ring CardBus Adapter Extended
Diagnostics.
Review the information on the "CardBus
Token-Ring Diagnostics" information screen,
then press Enter to continue.
On “IBM PCI Token-Ring Adapter” diagnostic
window, press Enter.
On the “Test Option Selection Menu,” select
On-ring Test then press Enter.
Did the tests fail?
YES NO
↓
Go to step 10.
Chapter 2. Start of Repair for ThinkPad Consoles
2-33
Testing ThinkPad Support Elements
4
Follow the instructions displayed during the test.
Note: The tests may fail if there are no other
active stations on the ring.
If you are instructed to test the adapter and cable
in wrap mode, go to step 5.
5
Use the following procedure to run wrap mode
tests:
On the “Diagnostic Results” window, press
Enter.
On “Test Option Selection” window, select
Wrap Test and press Enter.
Did the tests fail?
YES NO
↓
Go to step 9.
6
Locate the Multi Station Access Unit (MAU) used
by the failing station.
STP connectors are used in 8228 or equivalent
MAUs.
If you do not know the connector type, answer
“YES.”
Did the failing stations MAU a RJ45 (not STP)
type?
NO
↓
YES
Go to step 8.
7
When disconnected, the STP connector provides a
wrap path to verify cable operation. Use the
following procedure to help isolate the problem:
Disconnect the failing station's STP connector
from the MAU.
On “Diagnostic Results,” select Test.
On “Test Option Selection” window, select
Wrap Test and press Enter.
Did the tests fail?
YES NO
↓
2-34
Go to step 10.
Maintenance Information for Thinkpad Consoles
Testing ThinkPad Support Elements
8
Exchange the Token-Ring cable and run the tests
again. If the tests run correctly, go to step 10.
If the tests fail, exchange the Token-Ring adapter
with a correctly configured adapter (see “Service
Tips” on page 2-33) and run the test again.
Did the tests fail with the new adapter card?
NO
↓
YES
Call for assistance
9
Either the card or cable has been exchanged and
the tests run without errors, or there is no problem
on the original FRUs.
If a FRU was exchanged, answer the “Did
diagnostics fail” question “Yes.”
If no FRUs were exchanged, answer the “Did
diagnostics fail” question “No.”
Go to step 11.
10
The tests found nothing wrong with the adapter or
cable. The failure to connect is in the hub,
network, or other station on the network. Answer
the “Did diagnostics fail” question “No.”
Go to step 11.
11
If you were instructed to “Run all selected,” then
test all the adapters in the list one at a time.
Otherwise, return to the procedure that directed
you here.
End of procedure.
Chapter 2. Start of Repair for ThinkPad Consoles
2-35
Testing ThinkPad Support Elements
Ethernet Testing
PC Card (PCMCIA) Ethernet Adapter
Use the following procedure to test the PC Card (PCMCIA) Ethernet adapter.
Service Tips: There is no diagnostic diskette. The ThinkPad is booted using the
ThinkPad EtherJet PC Boot diskette and the procedures are run from the hard disk
directory: C:\ETHERJET.
The adapter LEDs on the external connector provide information useful for
monitoring the status of the adapter and network activity. Refer to “Ethernet Status
LEDs” on page 3-6 for assistance in interpreting the LED status.
Use the LANAID Help function (F1) for additional service information.
The Ethernet feature part numbers are:
FRU
PC Card
10BASE-T Cable
10BASE-T/10BASE-2
Combo Cable
Part Number
72H5163
72H5165
11J6038
1
Ensure the PC Card EtherJet adapter is cabled to
the customer's network. For 10Base2 (coax)
cables, ensure the network is properly terminated
at the ends of the coaxial connections.
Continue on step 2.
2
Power the ThinkPad off by disconnecting the
power cable.
Install the ThinkPad EtherJet PC Card Boot
diskette in the diskette drive.
Power the ThinkPad on.
Did the "PC DOS.....Startup Menu" display?
YES NO
↓
2-36
Go to step 4.
Maintenance Information for Thinkpad Consoles
Testing ThinkPad Support Elements
3
PC DOS Startup Menu
The diagnostics test one EtherJet adapter at a
time. Select the PCMCIA adapter location (Slot 1:
top slot, Slot 2: bottom slot) containing the EtherJet
adapter to be tested.
Go to step 5.
4
No PC DOS Startup Menu
This "EtherJet PC Card Boot" diskette only tests
adapters installed in the lower slot (Slot 2). Use the
following procedure to test an adapter installed in
the upper slot (Slot 1):
Power off the ThinkPad
If installed, remove the adapter in the lower
slot.
Remove the adapter in the upper slot and
install it and its cable into the lower slot.
Power on the ThinkPad
After testing, restore the adapters and cables
to their original slots.
Go to step 5.
5
The Ethernet cable connector contains adapter and
network status LEDs. Verify that the Link Status
LED (a lightening bolt symbol over the word "OK")
is on.
Is the green LED on?
NO
↓
YES
Go to step 11.
6
As the ThinkPad initializes, EtherJet driver status
messages display.
At the top of the screen, verify that the message
“Card enabled successfully” displays after the line
“IBM EtherJet PC Card Point Enabler Version x.x.”
Did “Card enabled successfully” display?
NO
↓
YES
Go to step 8.
Chapter 2. Start of Repair for ThinkPad Consoles
2-37
Testing ThinkPad Support Elements
7
The EtherJet adapter did not initialize correctly.
Verify the following:
An EtherJet adapter is plugged into the slot
being tested.
The adapter card is plugged securely into the
lower PCMCIA card slot.
The Ethernet cable is securely plugged into the
adapter.
The Ethernet cable is securely plugged into the
hub or switch.
Go back to step 1 to retest the adapter. If the same
failure continues, exchange the Ethernet cable and
adapter one at a time and retest.
If the failure continues, call for assistance.
8
At the bottom of the screen, verify that either of the
following messages displays.
The Media detected: 10Base-T
The Media detected: 10Base-2
Did either of the messages display?
NO
↓
YES
Go to step 10.
9
The EtherJet device driver did not detect the cable
or determine the cable configuration. Verify the
following:
The Ethernet cable is securely plugged into the
hub or switch.
The hub or switch is powered on.
The Ethernet cable is securely plugged into the
adapter.
If possible, plug the cable into a different
hub/switch, go back to step 1 to retest the adapter.
If the same failure continues, exchange the
Ethernet cable and adapter one at a time and
retest.
If the failure continues, call for assistance.
2-38
Maintenance Information for Thinkpad Consoles
Testing ThinkPad Support Elements
10
The EtherJet adapter initialized and the network
cable configuration was detected. The Status LED
does not come on. If possible, exchange the cable
from the EtherJet adapter to the net.
The Ethernet connection may be operational. Go to
step 11 and test the adapter.
11
Do the following to run the diagnostics:
At the DOS prompt (A:>), type etherjet and
press Enter.
On the LANAID vx.xx for EtherJet PC Card
window, select Network Software.
Depending on the ThinkPad EtherJet PC Card
Boot diskette being used, the next screen may be
"Configuration Block Selection". If it is, select the
same option (either 1 or 2) that was selected from
the "PC DOS...Startup Menu". Then select
"Continue".
On the Select Disk Drive window, change the
drive from C to A and select Continue.
Read the note on the right. →
On the Operating System Choices window,
select Identify existing network operating
system, then select Continue.
On the Network Operating System Selection
window, ensure Supported Network Operating
Systems is set to “Other NDIS Environments”
and Path to network files is set to “A:\.” Then,
select Continue.
The View Video Adapter Configuration window
displays values select by the DOS boot disk
software. Do not change the values. Select
Cancel.
On the Configuration Not Stored window select
Yes.
On the LANAID vx.xx for EtherJet PC Card
window select Diagnostics. (This starts the
tests).
Continue on step 12.
12
The Diagnostics window displays the results of the
tests.
Good completion is when all tests display
“Passed.”
Did any of the tests fail?
YES NO
↓
Go to step 14.
Chapter 2. Start of Repair for ThinkPad Consoles
2-39
Testing ThinkPad Support Elements
13
Follow the instructions displayed on the test
windows. If the Ethernet adapter is exchanged,
return to step 1 and follow the procedures to retest
the adapter.
If the tests do not fail close the call.
If the tests still fail, call for assistance.
14
Do the following to exit the tests:
Remove the ThinkPad EtherJet PC Card Boot
diskette from the drive.
Power off the ThinkPad.
Power on the ThinkPad.
Go to step 15.
15
Either FRUs were exchanged and the tests ran
error free, or there were no hardware problems
detected on the original FRUs.
If you were instructed to “Run all selected,” test the
remaining installed adapters one at a time.
Otherwise, return to the procedure that directed
you here.
End of procedure
2-40
Maintenance Information for Thinkpad Consoles
Power the ThinkPad off by disconnecting the
power cable from the ThinkPad.
Testing ThinkPad Support Elements
PC Card (32-Bit CardBus) Ethernet Adapter:
Use the following procedure to test the 32-Bit Cardbus PC Card Ethernet adapter.
Service Tips: The diagnostic diskette contains an informational screen containing additional help
information.
The adapter LEDs on the external connector provide information useful for monitoring the status of the
adapter and network activity. Refer to “Ethernet Status LEDs” on page 3-6 for assistance in interpreting
the LED status.
Only the adapter test can be installed in the Thinkpad. Back out the remaining adapter (Token-Ring or
Ethernet) from the Thinkpad prior to running the diagnostics.
For T2x (2647) ThinkPads used on Generation 5 and 6 machines, one of the PCCard Ethernet adapters is
replaced by the MiniPCI Ethernet adapter. For these ThinkPads, the bottom PCMCIA slot is always empty
for both Token-Ring/Ethernet and Ethernet/Ethernet configurations.
Note: Review "Local Area Network" on page 2-3 before proceeding with the repair.
1
Ensure the PC Card Ethernet adapter under test is
the only PC Card installed in the Thinkpad and is
cabled to the customer's network.
Continue on step 2.
2
Power the ThinkPad off by disconnecting the
power cable.
Install the ThinkPad CardBus Adapter
diagnostic diskette.
Power the ThinkPad on.
Continue on step 3.
3
At the "PC DOSx.x StartUp Menu" select
option 2, "IBM Ethernet CardBus Adapter
Extended Diagnostics", then press "Enter".
– The "CardBus Ethernet Diagnostics" text is
displayed.
Take a minute to review the screen. It contains
a diagnostic run procedure and other helpful
information.
Press "Enter" to continue.
– The "CardBus Test Utility" screen is
displayed.
Continue on step 4.
Chapter 2. Start of Repair for ThinkPad Consoles
2-41
Testing ThinkPad Support Elements
4
Hardware configuration information must be
defined before tests are run.
Select "Configure" then "Memory" under
"Address Mode".
Type "D4000" in the address space then press
"Del" until all remaining "F" are deleted.
Press the "Enter" key and then select "OK".
Continue on step 5.
5
The "Test" diagnostics are run.
Select "Test" to invoke the diagnostics.
Test results are displayed in the "Test Results" box
of the Test window.
Did the diagnostics report "The test completed
successfully"?
YES NO
↓
Continue on step 9.
6
The "Test" diagnostics ran successfully. Verify
adapter operation and internal loopback path by
running "Advanced" diagnostics.
Select "Advanced" to invoke the diagnostics.
The Loopback test will count passes until
interrupted by pressing "Enter". Run at least 500
passes before terminating the test.
Did the "Loopback Test:Fail" field count remain
zero?
YES NO
↓
2-42
Continue on step 10.
Maintenance Information for Thinkpad Consoles
Testing ThinkPad Support Elements
7
The "Advanced' diagnostics ran successfully. Verify
connectivity to the Hub/Switch by running
"Network" diagnostics.
Select "Network" to invoke the diagnostics.
Did the "Limk Status" field in the "Configuration"
box change from "Fail" to "Pass"? (A wait of at
least 20-30 seconds may be necessary.)
YES NO
↓
Continue on step 10.
8
Locate the "Line Speed" and "Line Mode" results in
"Configuration". The adapter is set to autodetect
the highest supported network speed (10 or
100Mbps) and mode (Half/Full Duplex). If the
speed/mode is not correct, verify the Hub/Switch is
powered on and supports the desired network
speed/mode. You may need to ask the customer's
LAN administrator for assistance.
Otherwise, continue on step 14.
9
The "Test" diagnostics did not run successfully.
Continue on step 11.
10
The "Advanced" diagnostics did not run
successfully.
Continue on step 11.
Chapter 2. Start of Repair for ThinkPad Consoles
2-43
Testing ThinkPad Support Elements
11
Verify the following:
The adapter under test is a 10/100 Ethernet
CardBus Adapter.
Only one adapter is installed in the two
PCCard sockets.
The adapter is securely installed.
If there was a problem with any of the above
checks, start at the beginning of this procedure to
run diagnostics.
If the tests do not fail, then close the call.
If the original test still fails, replace the adapter
and start at the beginning of this procedure to
verify the new adapter.
Continue on step 13.
12
The "Network" diagnostics did not run successfully.
Verify the following:
The adapter is securely installed.
The adapter cable:
– From the adapter to network cable
– From network cable to Hub/Switch is
secure.
The Hub/Switch is powered on.
If a cable problem is suspected:
Replace it with a known good cable.
Plug the cable into a different Hub/Switch port.
If there was a problem with any of the above
checks, start at the beginning of this procedure to
run diagnostics.
If the tests do not fail, then close the call.
If the original test still fails, replace the adapter
and the cable connecting the adapter to the
network cable. Start at the beginning of this
procedure to verify the new FRUs.
Continue on step 13.
2-44
Maintenance Information for Thinkpad Consoles
Note: The "Link Integrity" LED is green for
10Mbps and amber for 100Mbps network speed.
Depending on the customer network activity, the
green "Transmission Activity" LED may be blinking.
Testing ThinkPad Support Elements
13
If diagnostics still fail, then run all ThinkPad
diagnostics. Go to: "Run all diagnostics...(I'll
resolve this later)".
If the ThinkPad diagnostics do not fail and the
original failure remains, then call for assistance.
If the ThinkPad diagnostics do not fail and the
original failure does not occur, then close the
call.
If the ThinkPad diagnostics fail, replace the
ThinkPad.
14
Either FRUs were exchanged and the tests ran
error free, or there were no hardware problems
detected on the original FRUs.
If you were instructed to "Run all selected". test the
remaining installed adapters one at a time.
Otherwise, return to the procedure that directed
you here.
End of procedure
Chapter 2. Start of Repair for ThinkPad Consoles
2-45
Configuration Procedures for ThinkPad Based Support Elements.
Locate the type of system unit (ThinkPad) and the adapter you are configuring
under Configuration Area.
Go to the information displayed under Go To.
Table
2-5. Configuration Procedures
Configuration Area
Go To
For ThinkPad Support Element
2620 (360) ThinkPad: System Unit
“2620 (360) ThinkPad Configuration” on page
2-47
For ThinkPad Support Element
2625 (365) ThinkPad: System Unit
“2625 (365)/2635 (380) ThinkPad Configuration”
on page 2-49
For ThinkPad Support Element
2635 (380) ThinkPad: System Unit
“2625 (365)/2635 (380) ThinkPad Configuration”
on page 2-49
For ThinkPad Support Element
2645 (600) ThinkPad: System Unit
“2645 (600) ThinkPad Configuration” on page
2-51
For ThinkPad Support Element
2647 (T20) ThinkPad: System Unit
“2647 (T20) ThinkPad Configuration” on page
2-54
For ThinkPad Support Element
2647 (T22) ThinkPad: System Unit
|
For ThinkPad Support Element
|
|
2647 (T23) ThinkPad: System Unit
2-46
Maintenance Information for Thinkpad Consoles
“2647 (T22) ThinkPad Configuration” on page
2-59
“2647 (T23) ThinkPad Configuration” on page
2-65
2620 (360) ThinkPad Configuration
Note: ThinkPad configuration must be verified if the battery or system board is
replaced. Use the following procedure to verify correct System Unit configuration.
1
Locate the support element and move it to the
service position.
2
Do the following:
Press and hold F1
Power-on the support element.
Hold F1 down until the Easy-Setup window
displays.
3
Select Config and press Enter.
Verify the configuration values
shown in the right hand column.
R1, R2, R3 Based
12288
1194
Memory
Installed......
Useable........
Keyboard
Typematic......
Pointing Device
Fast
TrackPoint
Serial
Serial.........
Internal Serial
Serial_1
Disabled
Parallel
Parallel.......
Bi-directional
Parallel_1
All Others
248
296
System Board: Model Dependent (see Note)
Note: For all 2620-xxx (360xx) ThinkPads, ensure the BIOS date is
10/31/95 or newer. If it is not, order “ThinkPad Flash BIOS
Update Diskette,” 51H8676. For installation instructions,
follow the README.TXT instructions on the diskette. This
resolves the problem where the ThinkPad display remains
dark when it is opened. When the older BIOS is installed
and the display remains dark, open and close the display
several times. This will not affect support element operations.
Use F1 for additional help during the configuration procedure.
4
After verifying the selections, select Exit.
Chapter 2. Start of Repair for ThinkPad Consoles
2-47
5
Select the Date/Time icon to verify/set current date
and time.
6
Select the Start up icon to verify startup sequence.
Top row icons labeled 1, 2, 3, and 4 should be left
blank.
7
Select the Restart icon to restart the computer.
Return to the procedure that directed you here.
2-48
Maintenance Information for Thinkpad Consoles
2625 (365)/2635 (380) ThinkPad Configuration
Note: ThinkPad configuration must be verified if the battery or system board is
replaced. Use the following procedure to verify correct System Unit configuration.
1
Locate the support element and move the
ThinkPad to the service position.
2
Do the following:
Press and hold F1
Power-on the support element.
Hold F1 down until the Easy-Setup window
displays.
3
Select Config and press Enter.
Verify the configuration values
shown in the right hand column
by selecting the corresponding
icon.
Memory
Installed......
Useable........
2625
2635
24576 or 496
24192 or 4576
49152
48768
System Board: Model Dependent
Note: The higher memory configurations are for EC E46343 and
higher
4
After verifying the selections, select Exit.
5
Select the Date/Time icon to verify/set current date
and time.
Select OK to return to the “Easy Setup” window.
6
Select the Start up icon to verify startup sequence.
Top row icons labeled 1, 2, 3, and 4 should be left
blank.
Select OK to return to the “Easy Setup” window.
Chapter 2. Start of Repair for ThinkPad Consoles
2-49
7
If you exchanged the backup battery or system
board, additional ThinkPad configuration must be
performed using the configuration utility on the
“ThinkPad 365 Configuration” diskette, p/n
51H9163.
Use the following procedure to run the
configuration utility:
Insert the “ThinkPad 365 Configuration”
diskette
From the “Easy Setup” window, select Restart
From the “OK?” window, select OK
The ThinkPad will reboot and run the configuration
utility on the diskette. Follow the instructions
displayed on the screen.
8
Remove all diskettes.
Restart the ThinkPad by powering it off, then on.
Return to the procedure that directed you here.
2-50
Maintenance Information for Thinkpad Consoles
2645 (600) ThinkPad Configuration
Note: ThinkPad configuration must be verified if the battery or system board is
replaced. Use the following procedure to verify correct System Unit configuration.
When you are directed to select an ICON, you can use either the TrackPoint &
center key with blue trim -or- the arrow keys and the 'Enter' key.
1
Locate the support element and move it to the
service position.
2
Invoke the Easy-Setup configuration utility:
Power-off the support element.
Press and hold F1
Power-on the support element.
Hold F1 down until the Easy-Setup window
displays.
3
Verify Memory size, Display, Quick Boot
configuration with the following procedure:
Select:
– Config ICON
– Memory ICON to display Installed/Useable
screen
Verify the following configuration values:
Installed....... 9834 KB
Useable......... 97728 KB
Select:
–
–
–
–
Exit
Display
Single for the Display function
OK to return to the main selection screen
Note: There may be a slight delay before the
screen appears.
Select:
–
–
–
–
Quick Boot
Disable for the Quick Boot function
OK to return to the main selection screen
Exit to return to Easy Setup
Chapter 2. Start of Repair for ThinkPad Consoles
2-51
4
Verify/Set Date & Time using the following
procedure:
Select:
– Date/Time
Verify and set the correct date and time
Date.... yyyy.mm.dd
Time.... hh.mm.ss
Select
– OK to return to Easy Setup
5
Verify the password settings by using the following
procedure:
Select:
– Password
Verify Power-on, HDD-1, and Supervisor icons
are "unlocked"
Select
– Exit to return to Easy Setup
6
Verify the Startup Sequence and "Wake on LAN"
settingsby using the following procedure:
Select:
– Start up
– Power-on
– Reset
Verify nothing is selected (1 - 4 squares are
blank)
Select
–
–
–
–
–
–
2-52
OK to return to the Start-up ICONs
Network
Reset to return to Easy Setup
Enable for the Wake function
OK to return to the Start-up ICONs
Exit to return to Easy Setup
Maintenance Information for Thinkpad Consoles
7
If you exchanged the backup battery, system
board, or replaced the ThinkPad, additional
configuration must be performed using the
365/380/600 Configuration Diskette, part number
51HH9163.
The following procedure runs the configuration
utility:
Insert the ThinkPad 365/380/600 Configuration
diskette
From the Easy Setup window, select Restart
Fron the OK? window, select "OK".
The ThinkPad will reboot and run the diskette
configuration utility. Follow the instructions
displayed on the screen.
8
Remove all diskettes
Restart the ThinkPad by powering it off, then on.
Return to the procedure that directed you here.
Chapter 2. Start of Repair for ThinkPad Consoles
2-53
2647 (T20) ThinkPad Configuration
Note: Thinkpad configuration must be verified if the backup battery is replaced.
Use the following procedure to verify correct System Unit configuration.
1
Locate the support element and move it to the service position.
2
Do the following:
1. Power on the support element.
2. Press and hold the "F1" key when "Press <F1> to Enter Setup" displays.
3. Release the "F1" key when "Entering SETUP..." displays.
The "IBM BIOS Setup Utility" screen is displayed. Verify the following
configuration values:
BIOS Version................
BIOS Date...................
Embedded Controller Version.
System-unit serial number...
System-board serial number..
CPU Type....................
CPU Speed...................
Installed Memory............
UUID........................
MAC Address (Internal LAN)..
varies per machine
varies per machine
1. (or greater)
26474xxxxxxxxx
varies per machine
Pentium II
7Mhz
128Mb
varies per machine
varies per machine
Note: If MAC Address is set to "Not Applicable" or consists of the
same digit, there may be a problem with the MiniPCI Ethernet
adapter. Verify it is installed correctly.
Select.....
Select.....
Verify.....
>Config
>Network
The following "Current Settings":
Wake on LAN.................
Flash Over LAN..............
RPL Token Ring Speed........
Alert On LAN 2..............
NIC for Alert On LAN 2......
Watchdog timer at ROM Scan..
2-54
Disabled
Disabled
16
Disabled
Mini PCI in Notebook
Disabled
Maintenance Information for Thinkpad Consoles
Press......
Select.....
Press......
Select.....
Verify.....
"Esc" to redisplay the "Config" screen
>RFID Security
"Enter" to display the Configuration Screen
"Yes" and Press "Enter" to clear RFID security error
status
The following "Current Settings":
Antenna Detection...........
Gate through detection......
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Processor serial number
"Enter" to display the Configuration Screen
The following "Current Settings":
Processor serial number.....
Press......
Select.....
Press......
Verify.....
1st
2nd
3rd
4th
PCI
PCI
PCI
PCI
Disabled
"Esc" to redisplay the "Config" screen
>Parallel Port
"Enter" to display the Configuration screen
The following "Current Settings":
Parallel Port...............
Mode........................
I/O Address and IRQ.........
Press......
Select.....
Press......
Verify.....
Enabled (change required)
3F8 IRQ4
"Esc" to redisplay the "Config" screen
>Infrared
"Enter" to display the Configuration screen
The following "Current Settings":
Infrared....................
Press......
Select.....
Press......
Verify.....
Disabled
"Esc" to redisplay the "Config" screen
>Serial Port
"Enter" to display the Configuration screen
The following "Current Settings":
Serial Port.................
I/O Address and IRQ.........
Press......
Select.....
Press......
Verify.....
Disabled
Disabled
Enabled
Bi-Directional
3BC/IRQ7
"Esc" to redisplay the "Config" screen
>PCI
"Enter" to display the Configuration screen
The following "Current Settings":
IRQ.................
IRQ.................
IRQ.................
IRQ.................
Auto
Auto
Auto
Auto
Select
Select
Select
Select
Chapter 2. Start of Repair for ThinkPad Consoles
2-55
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Keyboard/Mouse
"Enter" to display the Configuration screen
The following "Current Settings":
TrackPoint.................. AutoDisable
Typematic Rate.............. Fast
Fn Key Lock................. Disabled
Press...... "Esc" to redisplay the "Config" screen
Select..... >Display
Press...... "Enter" to display the Configuration screen
Verify..... The following "Current Settings":
Default Primary Video Device
Boot Display Device.........
HV Expansion................
Brightness..................
Press......
Select.....
Press......
Verify.....
AGP
Both
Off
Normal
"Esc" to redisplay the "Config" screen
>Power
"Enter" to display the Configuration screen
The following "Current Settings":
Power Mode for AC...........
Power Mode for Battery......
Customize:
Processor Speed...........
Suspend timer.............
LCD off timer.............
HDD off timer.............
Customized
Customized
Hibernate by timer..........
Low Battery Action..........
Suspend when LCD is closed..
Disabled
Suspend
No Suspend
Fixed Max
Disabled
Disabled
Disabled
Suspend/Hibernate while docked
RediSafe....................
Resume on time..............
Resume time...............
Resume date...............
Resume on Modem Ring........
Intel SpeedStep Technology..
Screen Blanking.............
Power Switch Mode...........
Suspend to Hibernation......
CDROM Speed.................
CPU Power Management........
PCI Bus Power Management....
2-56
Disabled
Disabled
Disabled
::
//
Disabled
Maximum Performance
Enabled
On/Off
Disabled
Normal
Disable
Disable
Maintenance Information for Thinkpad Consoles
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Alarm
"Enter" to display the Configuration screen
The following "Current Settings":
Power Control Beep..........
Low Battery Alarm...........
Volume Beep.................
Press......
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the
"Esc" to redisplay the
>Date/Time
"Enter" to display the
The following "Current
Enabled
Disabled
Disabled
"Config" screen
"Main" screen
Configuration screen
Settings":
System Date................. Today's local date
System Time................. Today's local time
Press...... "Esc" to redisplay the "Main" screen
Select..... >Password
Press...... "Enter" to display the Configuration screen
Verify..... The following "Current Settings":
Power-On Password...........
Supervisor Password.........
Hard Disk1 Password.........
Press......
Select.....
Press......
Select.....
Press......
Press......
Verify.....
"Esc" to redisplay the
>Startup
"Enter" to display the
>Boot
"Enter" to display the
"Ctrl+Enter" to expand
The following "Current
Disabled
Disabled
Disabled
"Main" screen
Configuration screen
Configuration screen
the boot list
Settings":
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
- Removeable Devices
Legacy Floppy Drives
ATAPI CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
Network Boot
Intel UNDI, PXE-x.x (build xxx)
Chapter 2. Start of Repair for ThinkPad Consoles
2-57
Press......
Select.....
Press......
Press......
Verify.....
"Esc" to display the Configuration screen
>Network
"Enter" to display the Configuration screen
"Ctrl+Enter" to expand the boot list
The following "Current Settings":
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
- Removeable Devices
Legacy Floppy Drives
ATAPI CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
Network Boot
Intel UNDI, PXE-x.x (build xxx)
Press...... "Esc" to display the Configuration screen
Verify..... The following "Current Settings":
Boot Mode................... Diagnostics
Boot Device List F12 Options Enabled
Flash BIOS Updating by End-Users
Disabled
Press......
Select.....
Press......
Verify.....
"Esc" to display the "Main" screen
>Restart
"Enter" to display the Configuration screen
The following "Current Settings":
Exit Saving Changes.........
Press......
Select.....
Only Selection Highlighted
"F1" Displays the "Setup Confirmation" screen
"Yes" then Press "Enter" to save settings and exit
End of procedure.
2-58
Maintenance Information for Thinkpad Consoles
2647 (T22) ThinkPad Configuration
Note: Thinkpad configuration must be verified if the backup battery is replaced.
Use the following procedure to verify correct System Unit configuration.
1
Locate the support element and move it to the service position.
2
Do the following:
1. Power on the support element.
2. Press and hold the "F1" key when "Press <F1> to Enter Setup" displays.
3. Release the "F1" key when "Entering SETUP..." displays.
The "IBM BIOS Setup Utility" screen is displayed. Verify the following
configuration values:
BIOS Version................
BIOS Date...................
Embedded Controller Version.
System-unit serial number...
System-board serial number..
CPU Type....................
CPU Speed...................
Installed Memory............
UUID........................
MAC Address (Internal LAN)..
varies per machine
varies per machine
1.1 (or greater)
2647Txxxxxxxxx
varies per machine
Pentium III...
9Mhz
128Mb
varies per machine
varies per machine
Notes:
1. If UUID is set to all "F"s, run the 26x7CFG diskette. When the
18x error is displayed, press "Esc" to bypass the error. When the
diskette run is complete, return to this process.
2. If MAC Address is set to "Not Applicable" or consists of the
same digit, there may be a problem with the MiniPCI Ethernet
adapter. Verify it is installed correctly.
Chapter 2. Start of Repair for ThinkPad Consoles
2-59
Select.....
Select.....
Verify.....
>Config
>Network
The following "Current Settings":
Wake on LAN.................
Flash Over LAN..............
RPL Token Ring Speed........
Alert On LAN 2..............
NIC for Alert On LAN 2......
Watchdog timer at ROM Scan..
Press......
Select.....
Press......
Select.....
Verify.....
"Esc" to redisplay the "Config" screen
>RFID Security
"Enter" to display the Configuration Screen
"Yes" and Press "Enter" to clear RFID security error
status
The following "Current Settings":
Antenna Detection...........
Gate through detection......
Press......
Select.....
Press......
Verify.....
Disabled
"Esc" to redisplay the "Config" screen
>Parallel Port
"Enter" to display the Configuration screen
The following "Current Settings":
Parallel Port...............
Mode........................
I/O Address and IRQ.........
2-60
Enabled
3F8 IRQ4
"Esc" to redisplay the "Config" screen
>Infrared
"Enter" to display the Configuration screen
The following "Current Settings":
Infrared....................
Press......
Select.....
Press......
Verify.....
Disabled
"Esc" to redisplay the "Config" screen
>Serial Port
"Enter" to display the Configuration screen
The following "Current Settings":
Serial Port.................
I/O Address and IRQ.........
Press......
Select.....
Press......
Verify.....
Disabled
Disabled
"Esc" to redisplay the "Config" screen
>Processor serial number
"Enter" to display the Configuration Screen
The following "Current Settings":
Processor serial number.....
Press......
Select.....
Press......
Verify.....
Disabled
Disabled
16
Disabled
Mini PCI in Notebook
Disabled
Enabled
Bi-Directional
3BC/IRQ7
Maintenance Information for Thinkpad Consoles
Press......
Select.....
Press......
Verify.....
1st
2nd
3rd
4th
PCI
PCI
PCI
PCI
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>PCI
"Enter" to display the Configuration screen
The following "Current Settings":
IRQ.................
IRQ.................
IRQ.................
IRQ.................
Enabled
"Esc" to redisplay the "Config" screen
>Keyboard/Mouse
"Enter" to display the Configuration screen
The following "Current Settings":
TrackPoint..................
Typematic Rate..............
Fn Key Lock.................
Press......
Select.....
Press......
Verify.....
Disabled
"Esc" to redisplay the "Config" screen
>Floppy Drives
"Enter" to display the Configuration screen
The following "Current Setting":
Legacy Floppy Drives........
Press......
Select.....
Press......
Verify.....
Select
Select
Select
Select
"Esc" to redisplay the "Config" screen
>USB
"Enter" to display the Configuration screen
The following "Current Setting":
USB BIOS Support............
Press......
Select.....
Press......
Verify.....
Auto
Auto
Auto
Auto
AutoDisable
Fast
Disabled
"Esc" to redisplay the "Config" screen
>Display
"Enter" to display the Configuration screen
The following "Current Settings":
Default Primary Video Device
Boot Display Device.........
HV Expansion................
Brightness..................
AGP
Both
Off
Normal
Chapter 2. Start of Repair for ThinkPad Consoles
2-61
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Power
"Enter" to display the Configuration screen
The following "Current Settings":
Power Mode for AC...........
Power Mode for Battery......
Customize:
Processor Speed...........
Suspend timer.............
LCD off timer.............
HDD off timer.............
Customized
Customized
Hibernate by timer..........
Low Battery Action..........
Suspend when LCD is closed..
Disabled
Suspend
No Suspend
Fixed Max
Disabled
Disabled
Disabled
Suspend/Hibernate while docked
RediSafe....................
Resume on time..............
Resume time...............
Resume date...............
Resume on Modem Ring........
Intel SpeedStep Technology..
Screen Blanking.............
Power Switch Mode...........
Suspend to Hibernation......
CDROM Speed.................
CPU Power Management........
PCI Bus Power Management....
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Alarm
"Enter" to display the Configuration screen
The following "Current Settings":
Power Control Beep..........
Low Battery Alarm...........
Volume Beep.................
Press......
Select.....
Press......
Verify.....
Enabled
Disabled
Disabled
"Esc" to redisplay the "Config" screen
>Memory
"Enter" to display the Configuration screen
The following "Current Setting":
Extended Memory Test........
2-62
Disabled
Disabled
Disabled
::
//
Disabled
Maximum Performance
Enabled
On/Off
Disabled
Normal
Disable
Disable
Enabled
Maintenance Information for Thinkpad Consoles
Press......
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the
"Esc" to redisplay the
>Date/Time
"Enter" to display the
The following "Current
System Date.................
System Time.................
Press......
Select.....
Press......
Verify.....
Configuration screen
Settings":
Today's local date
Today's local time
"Esc" to redisplay the "Main" screen
>Password
"Enter" to display the Configuration screen
The following "Current Settings":
Power-On Password...........
Supervisor Password.........
Lock BIOS Settings..........
Hard Disk1 Password.........
Press......
Select.....
Press......
Select.....
Press......
Press......
Verify.....
"Config" screen
"Main" screen
"Esc" to redisplay the
>Startup
"Enter" to display the
>Boot
"Enter" to display the
"Ctrl+Enter" to expand
The following "Current
Disabled
Disabled
Disabled
Disabled
"Main" screen
Configuration screen
Configuration screen
the boot list
Settings":
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
- Removeable Devices
Legacy Floppy Drives
ATAPI CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
Intel UNDI, PXE-x.x (build xxx)
Network Boot
Chapter 2. Start of Repair for ThinkPad Consoles
2-63
Press......
Select.....
Press......
Press......
Verify.....
"Esc" to display the Configuration screen
>Network
"Enter" to display the Configuration screen
"Ctrl+Enter" to expand the boot list
The following "Current Settings":
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
- Removeable Devices
Legacy Floppy Drives
ATAPI CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
Intel UNDI, PXE-x.x (build xxx)
Network Boot
Press......
Verify.....
"Esc" to display the Configuration screen
The following "Current Settings":
Boot Mode................... Diagnostics
Boot Device List F12 Options Disabled
Flash BIOS Updating by End-Users
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Main" screen
>Restart
"Enter" to display the Configuration screen
The following "Current Setting":
Exit Saving Changes.........
Press......
Remove.....
Select.....
Only Selection Highlighted
"F1" Displays the "Setup Confirmation" screen
Installed Diskette (if any)
"Yes" then Press "Enter" to save settings and exit
End of procedure.
2-64
Maintenance Information for Thinkpad Consoles
|
|
|
2647 (T23) ThinkPad Configuration
Verify the Thinkpad's Li-Ion battery used to update the flash Bios has been
removed (if installed).
|
|
Note: The TrackPoint and "mouse" buttons do not operate during this procedure.
"Selections" are made using arrow keys and "Enter".
|
|
|
Connect..... The AC adapter
Power....... Up the Thinkpad
Press....... The "F1" key when:
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
"Press F1 to enter SETUP" displays.
> The "IBM BIOS Setup Utility" screen is displayed.
Verify...... The following configuration values:
BIOS Version................
BIOS Date (Year-Month-Day)..
Embedded Controller Version.
System-unit serial number...
System-unit serial number...
System-board serial number..
CPU Type....................
CPU Speed...................
Installed Memory............
UUID........................
MAC Address (Internal LAN)..
1.5f (1AET48AA) or greater
21-12-21
or greater
1.3a
or greater
26474xxxxxxxxx (2647-4MU/4MG)
2647Mxxxxxxxxx (2647-MU3/MG3)
varies per machine
Pentium III...
1.133 MHz
256 MB
varies per machine
varies per machine
Notes:
|
|
|
1. If UUID is set to all "F"s, run the 26x7CFG diskette. When the
18x error is displayed, press "Esc" to bypass the error. When the
diskette run is complete, return to this process.
|
|
|
2. If MAC Address is set to "Not Applicable" or consists of the
same digit, there may be a problem with the MiniPCI Ethernet
adapter. Verify it is installed correctly.
Chapter 2. Start of Repair for ThinkPad Consoles
2-65
|
|
|
Select.....
Select.....
Verify.....
|
|
>Config
>Network
The following "Current Settings":
Wake on LAN.................
Flash Over LAN..............
|
|
|
|
|
|
Press......
Select.....
Press......
Select.....
Verify.....
|
|
"Esc" to redisplay the "Config" screen
>RFID Security
"Enter" to display the Configuration Screen
"Yes" and Press "Enter" to clear RFID security error
status
The following "Current Settings":
Antenna Detection...........
Gate through detection......
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
Press......
Select.....
Press......
Verify.....
|
|
|
Press......
Select.....
Press......
Verify.....
|
Press......
Select.....
Press......
Verify.....
|
|
|
|
Disabled
"Esc" to redisplay the "Config" screen
>Parallel Port
"Enter" to display the Configuration screen
The following "Current Settings":
Parallel Port...............
Mode........................
Base I/O Address ...........
Interrupt...................
2-66
Enabled
3F8
IRQ4
"Esc" to redisplay the "Config" screen
>Infrared
"Enter" to display the Configuration screen
The following "Current Settings":
Infrared....................
|
|
|
|
Disabled
"Esc" to redisplay the "Config" screen
>Serial Port
"Enter" to display the Configuration screen
The following "Current Settings":
Serial Port.................
Base I/O Address ...........
Interrupt...................
|
|
|
|
Disabled
Disabled
"Esc" to redisplay the "Config" screen
>IBM Security Chip
"Enter" to display the Configuration Screen
The following "Current Settings":
IBM Security Chip...........
|
|
|
|
Disabled
Disabled
Maintenance Information for Thinkpad Consoles
Enabled
Bi-Directional
3BC
IRQ7
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
Note: Values are different than T2 and T22 settings!!
|
|
|
|
|
|
|
|
INTA
INTB
INTC
INTD
INTE
INTF
INTG
INTH
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
PCI
PCI
PCI
PCI
PCI
PCI
PCI
PCI
"Esc" to redisplay the "Config" screen
>PCI
"Enter" to display the Configuration screen
The following "Current Settings":
IRQ..................
IRQ..................
IRQ..................
IRQ..................
IRQ..................
IRQ..................
IRQ..................
IRQ..................
"Esc" to redisplay the "Config" screen
>USB
"Enter" to display the Configuration screen
The following "Current Setting":
USB BIOS Support............
Press......
Select.....
Press......
Verify.....
Enabled
Disabled
"Esc" to redisplay the "Config" screen
>Keyboard/Mouse
"Enter" to display the Configuration screen
The following "Current Settings":
TrackPoint..................
Fn Key Lock.................
Press......
Select.....
Press......
Verify.....
Disabled
"Esc" to redisplay the "Config" screen
>Floppy Drives
"Enter" to display the Configuration screen
The following "Current Setting":
Legacy Floppy Drives........
SuperDisk Boot..............
Press......
Select.....
Press......
Verify.....
11
11
11
11
11
11
11
11
AutoDisable
Disabled
"Esc" to redisplay the "Config" screen
>Display
"Enter" to display the Configuration screen
The following "Current Settings":
Default Primary Video Device
Boot Display Device.........
HV Expansion................
Brightness..................
AGP
Both
Off
Normal
Chapter 2. Start of Repair for ThinkPad Consoles
2-67
|
|
|
|
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the "Config" screen
>Power
"Enter" to display the Configuration screen
The following "Current Settings":
|
|
|
|
|
|
|
Power Mode for AC...........
Power Mode for Battery......
Customize:
Processor Speed...........
Suspend timer.............
LCD off timer.............
HDD off timer.............
Customized
Customized
|
|
|
Hibernate by timer..........
Low Battery Action..........
Suspend when LCD is closed..
Disabled
Suspend
No Suspend
|
|
|
|
|
|
|
Suspend/Hibernate while docked
RediSafe....................
Resume on time..............
Resume time...............
Resume date...............
Resume on Modem Ring........
Disabled
Disabled
Disabled
::
//
Disabled
|
|
|
|
|
|
|
|
|
Intel SpeedStep Technology..
Mode for AC...............
Mode for Battery..........
Screen Blanking.............
Power Switch Mode...........
Suspend to Hibernation......
CDROM Speed.................
CPU Power Management........
PCI Bus Power Management....
Enabled
Maximum Performance
Maximum Performance
Disabled
On/Off
Disabled
Normal
Disabled
Disabled
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
|
|
"Esc" to redisplay the "Config" screen
>Alarm
"Enter" to display the Configuration screen
The following "Current Settings":
Power Control Beep..........
Low Battery Alarm...........
Volume Beep.................
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
Enabled
Disabled
Disabled
"Esc" to redisplay the "Config" screen
>Memory
"Enter" to display the Configuration screen
The following "Current Setting":
Extended Memory Test........
2-68
Fixed Max
Disabled
Disabled
Disabled
Maintenance Information for Thinkpad Consoles
Enabled
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Press......
Press......
Select.....
Press......
Verify.....
"Esc" to redisplay the
"Esc" to redisplay the
>Date/Time
"Enter" to display the
The following "Current
System Date.................
System Time.................
Press......
Select.....
Press......
Verify.....
"Config" screen
"Main" screen
Configuration screen
Settings":
Today's local date
Today's local time
"Esc" to redisplay the "Main" screen
>Password
"Enter" to display the Configuration screen
The following "Current Settings":
Power-On Password...........
Supervisor Password.........
Lock BIOS Settings..........
Hard Disk1 Password.........
Disabled
Disabled
Disabled
Disabled
|
|
|
|
|
|
|
Press......
Select.....
Press......
Select.....
Press......
Press......
Verify.....
|
|
|
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
|
|
|
|
|
|
|
|
"Esc" to redisplay the
>Startup
"Enter" to display the
>Boot
"Enter" to display the
"Ctrl+Enter" to expand
The following "Current
"Main" screen
Configuration screen
Configuration screen
the boot list
Settings":
If "HITACHI..." is displayed under "-Hard Drive", immediately
notify Development Engineering.
- Removeable Devices
Legacy Floppy Drives
CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
IBA 4..18 Slot xxxx
Chapter 2. Start of Repair for ThinkPad Consoles
2-69
|
|
|
|
|
Press......
Select.....
Press......
Press......
Verify.....
|
|
|
Note: The following is an "ordered list". Refer to the "Item Specific
Help" control to manipulate the order by which items appear
on the list.
|
|
|
|
|
|
"Esc" to display the Configuration screen
>Network
"Enter" to display the Configuration screen
"Ctrl+Enter" to expand the boot list
The following "Current Settings":
- Removeable Devices
Legacy Floppy Drives
CD-ROM Drive
- Hard Drive
IBM-xxxx-xxxxxx-xxxx
IBA 4..18 Slot xxxx
|
|
Press......
Verify.....
|
|
|
|
|
"Esc" to display the Configuration screen
The following "Current Settings":
Boot Mode.......................
BIOS Setup Prompt (F1 Key Msg)..
IBM Product Recovery Program....
Boot Device List F12 Options....
Flash BIOS Updating by End-Users
|
|
|
|
Press......
Select.....
Press......
Verify.....
|
"Esc" to redisplay the "Main" screen
>Restart
"Enter" to display the Configuration screen
The following "Current Setting":
Exit Saving Changes.........
|
|
Press......
Select.....
|
End of procedure.
2-70
Diagnostics
Enabled
Enabled
Disabled
Enabled
Only Selection Highlighted
"F1" Displays the "Setup Confirmation" screen
"Yes" then Press "Enter" to save settings and exit
Maintenance Information for Thinkpad Consoles
Replacing a ThinkPad
Note: Before replacing a support element, use the procedure in “Failures on
ThinkPad Console” on page 2-7 to isolate the failure. You should replace the
Thinkpad only when you have isolated the failure to a ThinkPad component NOT in
the following list:
Memory DIMM
Backup Battery
PC Card Network Adapter (Token-Ring/Ethernet)
MiniPCI Ethernet Adapter
Network Cable (Token-Ring/Ethernet)
1
Using repair procedures, it has been determined
that the ThinkPad must be replaced. Depending
on the customer situation, you may want to order
the ThinkPad now before proceeding. If possible,
ensure that the following have been performed:
If directed, Licensed Internal Code has been
reloaded
ThinkPad configuration has been verified and
the Configuration Diskette has been run. See
“Configuration Procedures for ThinkPad Based
Support Elements.” on page 2-46.
System Unit diagnostics have been run
Network Adapter diagnostics have been run
Failing FRU has been isolated to a ThinkPad
and is not on the "Replaceable ThinkPad
FRUs" list.
After you have verified the above list, continue at
step 2.
2
Remove the ThinkPad from the tray.
Refer to the procedures on page 3-2 or 3-3.
3
From the failing unit, remove the network adapter
cards (Ethernet or Token-Ring) in the upper and
lower (if installed) PCMCIA slots.
Note: For T2x (2647) ThinkPads, do not remove
the MiniPCI Ethernet adapter. The
replacement ThinkPad has one installed.
4
Run diagnostics on the replacement ThinkPad.
Refer to the ThinkPad's Hardware Maintenance
Manual.
Chapter 2. Start of Repair for ThinkPad Consoles
2-71
5
Install the network adapter cards that you removed
from the failing ThinkPad into the replacement
ThinkPad.
6
Configure the ThinkPad.
Refer to “Configuration Procedures for ThinkPad
Based Support Elements.” on page 2-46
7
Load the Licensed Internal Code and restore the
back-up data.
Refer to “Restore Hard Disk Information (Using a
Hardware Management Console)” in the chapter
titled “Support Element and Hardware Management
Console Information” of the Service Guide for the
system.
8
Perform the following on the replacement
ThinkPad:
Power off the ThinkPad
Remove any diskette from the diskette drive
Power on the ThinkPad
Return the ThinkPad to the operating position.
9
Close the call.
2-72
Maintenance Information for Thinkpad Consoles
Refer to “Closing the Call” in the chapter titled
“Common Service Procedures ” of the Service
Guide for the system.
Chapter 3. Common Information and Procedures
This section contains procedures and information common to ThinkPad support
elements.
For Information On
See
Token-Ring LAN errors
“Token-Ring Lan Errors” in Maintenance
Information for Desktop Consoles, GC38-3115.
Ethernet LAN errors
“Ethernet Lan Errors” in Maintenance Information
for Desktop Consoles, GC38-3115.
Saving support element configuration
“Saving Support Element Configuration” in
chapter “Console Information” of the Service
Guide for the system.
Restoring support element hard disk
“Restore Hard Disk Information (Support
Element)” in chapter “Console. Information” of
the Service Guide for the system.
Reset the default domain security for a Hardware
Management Console or CPC
“Resetting Default Domain Security” in
Maintenance Information for Desktop Consoles,
GC38-3115.
Token-Ring adapter LEDs
“Token-Ring Adapter LEDs” in Maintenance
Information for Desktop Consoles, GC38-3115.
Ethernet adapter LEDs
“Ethernet Status LEDs” on page 3-6
LAN terminology
“Terms Used for Token-Ring LANs” in
Maintenance Information for Desktop Consoles,
GC38-3115.
Removal/replacement instructions for ThinkPad
support elements
Page 3-2 or 3-3.
 Copyright IBM Corp. 1998, 2002
3-1
Support Element Removal and Replacement - T2x ThinkPads
The T2x support element uses a retaining bracket mounted at the rear of the tray
and a Velcro strip under the ThinkPad to mount the support element. Use the
following procedure to remove a T2x ThinkPad.
1. At the left side of the tray: disconnect any ethernet or token ring n cables from
the upper card slot.
Notes:
a. For a token ring connection, you may have to press the button next to card
to release the card, then remove the cable
b. The bottom slot is empty on all 9672 G5/G6 models.
2. At the front of the tray: unscrew the two captive thumbscrews and low the
retaining bar.
3. the rear of the tray: use the torque tool to remove the two screws that hold the
support element retaining bracket to the tray. Then, using the access hole at
the rear of the tray, push the support element retaining bracket forward to
release the ThinkPad.
4. Lift the support element slowly to disconnect the Velcro strip, then lift the
ThinkPad out of the tray.
5. At the rear of the ThinkPad, disconnect the power cable and the ethernet
connector
To install a support element ensure the circuit module is securely connected to the
bottom of the ThinkPad. Then, reverse the steps shown above.
3-2
Maintenance Information for Thinkpad Consoles
Support Element Removal and Replacement - All Other ThinkPads
Use this procedure when removal of the support element is necessary.
Note: If the associated CPC is operating at this time, it will continue to run,
however the customer will not see messages coming from the support element.
Also, the CPC may not recover if a machine check occurs.
1 Removing the ThinkPad support element
Open the front covers of frame A.
Pull the latch pin (A). and rotate the support
element tray down into the service position,
(B).
Loosen two screws (C) on the hinged retainer
bar.
Note: The power converter shown is not used for
this model.
2
Disconnect the Network cable or cables (A)
Disconnect the parallel port to UPC cable (B).
Slide the support element toward you two
inches.
Disconnect the 20 Vdc power cable (C).
Remove the support element.
Note: On the 2635 (380x) ThinkPad, the network
adapters are on the left side of the ThinkPad and
the diskette drive is on the right side.
Chapter 3. Common Information and Procedures
3-3
3 Installing a ThinkPad
Place the ThinkPad on the folding tray.
Make sure that ThinkPad power is forced on by
one of the following:
– 2620: power switch retaining clip
– 2625: power switch retaining stick
– 2635: power switch retaining clip
– 2645: external circuit module
4
Connect the Token-Ring cable (A).
Connect the parallel port to UPC cable (B).
Connect the 20 Vdc power cable (C).
Slide the support element into place.
5
Rotate the hinged retainer bar into place and
tighten two screws (A).
Return to the procedure that directed you here.
End of procedure
3-4
Maintenance Information for Thinkpad Consoles
Locations
Feature Card and Cable Locations
This section contains the location of the feature cards and cables used on the
ThinkPad support elements. For additional FRU information, refer to the
maintenance shipped with the type of PC you are working on.
In Figure 3-1:
A
B
C
PCMCIA card slot 1 (top slot) - LAN cable goes to MSAU
The support element to UPC cable plugs into the ThinkPad parallel port.
The support element 20 Vdc power connector
Note: The optional Ethernet adapter card (no shown) plugs into PCMCIA slot 2
(bottom slot) under the LAN adapter card. The Ethernet cable attaches to the
customer's Ethernet network.
Figure
3-1. The support element showing card and cable locations.
Chapter 3. Common Information and Procedures
3-5
Locations
Ethernet Status LEDs
Adapter LEDs provide data traffic and link status network connectivity information.
The link status LED is active only for a 10BASE-T (RJ45) network.
The status LEDs for the 6578 Desktop PC (PCI) adapter are located next to the
RJ-45 connector. The PCI adapter supports 10/100Mbps data rates.
Data Traffic: (Top) Green LED
Data Rate: (Bottom) Green LED, Off=10Mbps, On=100Mbps
The status LEDs for the 6x62 PC Ethernet (planar) support are next to the RJ-45
connector (back of PC towards the center).
Link Status: Amber LED: Not connected to network
Link Status: Green LED: Connected to network
The 6x62 Desktop PC also has a "LAN Activity Light" located in the front, third LED
from the power switch.
The status LEDs for 688x Desktop PC (ISA) EtherJet adapter are located above
the external RJ-45 connector.
Data Traffic: Amber LED:
Link Status: Green LED:
Data Traffic: "Circle and Square" connected by a line
Link Status: "Lightning Bolt" over "OK" (Closest to front)
The status LEDs for the MiniPCI Ethernet adapter are located next to the RJ-45
connector. The PCI adapter supports 10/100Mbps data rates.
Link Status: Green LED - Connected to Network
Data Traffic: Amber LED
The "Link LED" reports the following:
The adapter is using 10BASE-T and is linked (connected) to an Ethernet hub or
switch.
The adapter has power. If the adapter does not have power, the "Link LED" will
not be active.
If the "Link LED" is not lit, check the following.
The adapter is connected to a 10BASE-T network
The cable is securely plugged into the adapter's 10BASE-T socket
.
The Ethernet cable is not broken or damaged and is connected to an active
(powered on) hub or switch
The adapter card is securely plugged into the PC's card socket.
The "Activity LED" reports Ethernet adapter network data transmission and
reception
If the "Link LED" is not lit and the adapter is using 10BASE-T cabling, verify that
the "Link LED" is lit. If it is not, follow the checks under the "Link LED" section. If
the "Link LED" is lit and the "Activity LED" is not lit, OR the adapter is not using
10BASE-T cabling, check the following:
There is good physical cable connection at the hub and adapter.
The hub is switched on and the cable is not broken or damaged.
3-6
Maintenance Information for Thinkpad Consoles
Appendix A. Notices
This information was developed for products and services offered in the U.S.A.
IBM may not offer the products, services, or features discussed in this document in
other countries. Consult your local IBM representative for information on the
products and services currently available in your area. Any reference to an IBM
product, program, or service is not intended to state or imply that only IBM product,
program, or service may be used. Any functionally equivalent product, program, or
service that does not infringe any IBM intellectual property right may be used
instead. However, it is the user's responsibility to evaluate and verify the operation
of any non-IBM product, program, or service.
IBM may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
North Castle Drive
Armonk, NY 10504-1785
U.S.A.
The following paragraph does not apply to the United Kingdom or any other
country where such provisions are inconsistent with local laws:
INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or
implied warranties in certain transactions, therefore, this statement may not apply to
you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. IBM may make improvements
and/or changes in the products(s) and/or the programs described in this publication
at any time without notice.
Any references in this information to non-IBM Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those
Web sites. The materials at those Web sites are not part of the materials for this
IBM product and use of those Web sites is at your own risk.
IBM may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
Information concerning non-IBM products was obtained from the suppliers of those
products, their published announcements or other publicly available sources. IBM
has not tested those products and cannot confirm the accuracy of performance,
compatibility or any other claims related to non-IBM products. Questions on the
 Copyright IBM Corp. 1998, 2002
A-1
capabilities of non-IBM products should be addressed to the suppliers of those
products.
If you are viewing this information softcopy, the photographs and color illustrations
may not appear.
Electronic Emission Notices
The following statement applies to this IBM product. The statement for other IBM
products intended for use with this product will appear in their accompanying
manuals.
Federal Communications Commission (FCC) Statement
Note: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions contained in the installation manual, may cause
harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user will
be required to correct the interference at his own expense.
Properly shielded and grounded cables and connectors must be used in order to
meet FCC emission limits. IBM is not responsible for any radio or television
interference caused by using other than recommended cables and connectors, by
installation or use of this equipment other than as specified in the installation
manual, or by any other unauthorized changes or modifications to this equipment.
Unauthorized changes or modifications could void the user's authority to operate
the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
Canadian Department of Communications Compliance Statement
This equipment does not exceed Class A limits per radio noise emissions for digital
apparatus, set out in the Radio Interference Regulation of the Canadian
Department of Communications. Operation in a residential area may cause
unacceptable interference to radio and TV reception requiring the owner or operator
to take whatever steps are necessary to correct the interference.
Avis de conformlté aux normes du ministère des Communications du Canada
Cet équipement ne dépasse pas les limites de Classe A d'émission de bruits
radioélectriques pour les appareils numériques, telles que prescrites par le
Règlement sur le brouillage radioélectrique établi par le ministère des
Communications du Canada. L'exploitation faite en millieu résidentiel peut
entrainer le brouillage des réceptions radio et télé, ce qui obligerait le propriétaire
ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes.
A-2
Maintenance Information for Thinkpad Consoles
Trademarks
The following terms are trademarks of the International Business Machines
Corporation in the United States, or other countries, or both:
AT
Alert on LAN
Asset ID
EtherJet
IBM
Multiprise
OS/2
OS/390
Proprinter
Resource Link
S/390
Wake on LAN
WorkPlace
WaveRunner
400
Other company, product, and service names may be trademarks or service marks
of others.
Appendix A. Notices
A-3
A-4
Maintenance Information for Thinkpad Consoles
IBM

Printed in the United States of America
on recycled paper containing 10%
recovered post-consumer fiber.
GC38-3117-6