Dell Server Management Pack Suite Version 6.3 For Microsoft System Center Operations Manager software User's guide
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Dell Server Management Pack Suite Version 6.3 for
Microsoft System Center Operations Manager
User's Guide
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©
2016 Dell Inc. or its subsidiaries. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2016 - 10
Rev. A00
Contents
1 Introduction.....................................................................................................................6
Key features of Dell Server Management Pack Suite
2 Overview of Dell Server Management Pack Suite........................................................... 9
3 Server and Rack Workstation Monitoring feature..........................................................10
Comparison of Scalable and Detailed Edition features
Discovering Dell Server in OpsMgr
Discoveries by the Server and Rack Workstation Monitoring Feature
......................................................................... 11
Generating OpenManage Windows Event Log Report
...............................................................................................29
Generating BIOS Configuration Report
Generating Firmware and Driver Versions Report
Generating RAID Configuration Report
4 Server and Rack Workstation Monitoring (Licensed) Feature....................................... 31
iDRAC using WS-MAN or iDRAC access via Host OS
Comparison of Scalable and Detailed Edition Features
............................................................................................... 32
Dell Unit Monitors for Server and Rack Workstation Monitoring (Licensed) feature
..................................................40
Dell Unit Monitors for Server and Rack Workstation Monitoring (Licensed) feature
..................................................53
3
5 DRAC Monitoring Feature.............................................................................................58
Discoveries by the DRAC Monitoring Feature
Dell Unit Monitors for DRAC Monitoring Feature
Dell Systems Event Processing Rules
Performing Dell Tasks using DRAC
Dell Remote Access Controller (DRAC) Tasks
6 Chassis Monitoring Feature ......................................................................................... 64
Discoveries by the Dell Chassis Monitoring Feature
Dell Unit Monitors for Chassis Monitoring feature
Dell Systems Event Processing Rules
Performing Dell Task using the Dell Chassis
7 Chassis modular server correlation feature.................................................................... 71
Discoveries by the chassis modular server correlation feature
.......................................................................................... 71
8 Feature Management Dashboard.................................................................................. 72
Discovery by Dell Feature Management Pack
9 Licensing for Dell Server Management Pack Suite........................................................ 76
4
10 Related documentation and resources......................................................................... 77
Microsoft guidelines for performance and scalability for Operations Manager
..................................................................77
Accessing Documents From Dell Support Site
11 Appendix A — Issues And Resolutions..........................................................................79
12 Appendix B.................................................................................................................. 83
Creating a Simple Authentication Run As Account
Associate Run As Account task — Server and Rack Workstation Monitoring (Licensed) feature
................................... 84
13 Appendix C - Enabling External Program Tasks........................................................... 85
Creating Advanced Power Control and LED Identification Tasks
..................................................................................... 85
Creating a Launch License Manager Task
5
6
Introduction
This document describes the activities that you can perform with Dell Server Management Pack Suite version 6.3 for Microsoft
System Center Operations Manager.
The integration of Dell Server Management Pack Suite with Microsoft System Center 2016 Operations Manager, Microsoft System
Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager, Microsoft System Center 2012
Operations Manager, or Microsoft System Center Operations Manager 2007 R2, environment allows you to manage, monitor, and also ensure the availability of the required Dell devices.
CAUTION: To avoid data corruption, data loss, or both; perform the procedures in this document only if you have proper knowledge and experience in using Microsoft Windows operating system and Microsoft System Center 2016 Operations
Manager, Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center 2012 SP1 Operations
Manager, Microsoft System Center 2012 Operations Manager, and Microsoft System Center Operations Manager 2007
R2.
NOTE: Read the Dell Server Management Pack Suite’s release notes, which contain the latest information about software and management server requirements, in addition to information about known issues. The release notes is posted to the Systems Management documentation page on Dell.com/OMConnectionsEnterpriseSystemsManagement.
The release notes is also packaged in the self-extracting executable
Dell_Server_Management_Pack_Suite_v6.3_Axx.exe file. (where xx is the Dell Server Management Pack Suite version
6.3 release number) file.
Before installing this version of Dell Server Management Pack Suite for Microsoft System Center Operations Manager, download the latest documents from Dell.com/omconnectionsEnterpriseSystemsManagement or Dell.com/openmanagemanuals.
1
Terms used in this document
Table 1. Terms used in this document
Term
OpsMgr
Refers to
Microsoft System Center 2016 Operations Manager, Microsoft System Center 2012
R2 Operations Manager, Microsoft System Center 2012 SP1 Operations Manager,
Microsoft System Center 2012 Operations Manager, and Microsoft System Center
Operations Manager 2007 R2, unless otherwise specified.
Microsoft System Center 2016 Operations Manager, unless otherwise specified.
OpsMgr 2016
OpsMgr 2012
Dell Remote Access Controller (DRAC)
Microsoft System Center 2012 R2 Operations Manager, Microsoft System Center
2012 SP1 Operations Manager, and Microsoft System Center 2012 Operations
Manager, unless otherwise specified.
DRAC of Dell servers, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified.
Integrated Dell Remote Access Controllers
(iDRAC) iDRAC of Dell servers, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified.
Chassis Chassis Management Controller (CMC), unless otherwise specified.
Term
Dell Servers iDRAC Service Module (iSM)
Refers to
Dell PowerEdge servers, Dell PowerVault monolithic and modular servers, supported
Rack Workstations, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified.
iDRAC Service Module is a lightweight software that runs on the Server and complements iDRAC with monitoring information from the OS. The Service Module does not expose any new interfaces of its own, rather it complements iDRAC with additional data that users can work with using iDRAC consoles. For more information about iSM and the supported platform, see iDRAC Service Module Installation Guide at Dell.com/support.
Servers (iSM) Dell PowerEdge servers and Precision Rack Workstations discovered using the
SCOM agent through iSM.
Servers and Rack Workstation monitoring Dell PowerEdge servers, Dell PowerVault monolithic and modular servers, supported
Rack Workstations, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified. This is a license-free feature.
Servers and Rack Workstation monitoring
(Licensed)
Dell PowerEdge servers, Dell PowerVault monolithic and modular servers, supported
Rack Workstations, Dell branded OEM servers, and Dell OEM Ready servers, unless otherwise specified. This is a license based feature.
What is new in this release
The release highlights of Dell Server Management Pack Suite are:
• Support for monitoring Dell servers running Microsoft Nano server through iSM using WMI.
• Support for Microsoft System Center 2016 Operations Manager.
• Support for Windows Server 2016.
• Support for iSM based monitoring of Dell servers through iDRAC access via Host OS.
• Support for monitoring of Dell servers through iSM using Windows Management Instrumentation (WMI).
• Remote iDRAC hard reset.
Key features of Dell Server Management Pack Suite
This version of Dell Server Management Pack Suite provides the following features for managing the Dell devices:
Table 2. Features and Functionalities
Feature Functionality
Discovery and Monitoring — Dell Servers and Rack Workstation Supports discovery and monitoring of Dell PowerEdge, Dell
PowerVault monolithic and modular systems, Dell OEM Ready servers, and supported Dell Precision Racks running the supported Windows operating system, using the supported Dell
OpenManage Server Administrator (OMSA).
License based Discovery and Monitoring — Dell Servers and
Rack Workstation (Licensed)
Supports:
• License based discovery and monitoring of 12th generation and 13th generation of Dell PowerEdge servers, Dell
PowerVault systems, supported Dell Precision Racks, Dell branded OEM servers, and Dell OEM Ready servers through:
– iDRAC using WS-MAN
7
8
Feature
Discovery and Monitoring — Chassis Management
Discovery and Monitoring — Dell Remote Access Controllers
(DRAC)
Remote iDRAC Hard Reset
Functionality
– iDRAC access via Host OS
– iSM using Windows Management Instrumentation
(WMI)
• Discovery and monitoring 12th generation and 13th generation of Dell PowerEdge servers, Dell PowerVault systems, supported Dell Precision Racks, Dell branded OEM servers, and Dell OEM Ready servers using iDRAC.
• Discovery and monitoring 12th generation and 13th generation of Dell PowerEdge servers using iSM. For the complete list of supported servers, see Supported platforms in the iDRAC Service Module Installation Guide at
Dell.com/manuals.
• SNMP traps for Server and Rack Workstation monitoring
(Licensed) systems.
Supports:
• Discovery and monitoring of Dell Chassis, and Dell OEM
Ready chassis devices.
• Discovery of server modules and chassis slot summary for
CMC chassis.
• SNMP traps for Dell Chassis devices.
Supports:
• Discovery and monitoring of supported iDRAC devices.
• SNMP and PET traps for DRAC devices.
Perform a remote iDRAC reset operation without an AC power cycle whenever iDRAC becomes unresponsive due to various reasons. This feature is available for servers discovered through iSM using Windows Management Instrumentation (WMI).
Overview of Dell Server Management Pack Suite
2
The Dell Server Management Pack Suite for OpsMgr enables you to:
• Discover and classify Dell systems:
– Dell Servers (License-free monitoring and license-based monitoring)
– Dell Remote Access Controllers
– Dell Chassis (Dell PowerEdge FX2/ FX2s, Dell PowerEdge VRTX, Dell PowerEdge M1000e, and Dell OEM Ready Chassis)
– Supported Dell Precision Racks
• Monitor the discovered Dell systems through OMSA, iDRAC, or iSM based on your requirements.
• View, analyze, and resolve alerts using Knowledge Base (KB) articles.
• Perform various tasks on the discovered Dell systems.
• View reports for discovered Dell systems.
9
10
Server and Rack Workstation Monitoring feature
3
Server and Rack Workstation Monitoring feature supports the discovery and monitoring of the following devices that are installed with the supported Windows OS, using the Dell OpenManage Server Administrator (OMSA):
• Dell PowerEdge monolithic and modular servers
• Dell PowerVault storage servers
• Dell OEM Ready servers
• Dell Precision Racks
Inventory and monitoring of the these devices could be done through the server's OpenManage Server Administrator (OMSA). This is a license-free monitoring feature.
For information on the supported OMSA versions, see Dell Server Management Pack Suite Version 6.3 for Microsoft System
Center Operations Manager Release Notes.
The Dell Server Management Pack Suite installer automatically imports the Server and Rack Workstation monitoring scalable feature into the OpsMgr.
Comparison of Scalable and Detailed Edition features
The following table helps you understand the environment in which you can use Scalable and Detailed Edition features.
Table 3. Scalable management pack versus Detailed management pack
Features
Dell Server and Rack Workstation
Monitoring
Scalable Edition Detailed Edition
• Inventory and monitoring of component groups. Also, display the presence of iDRAC.
• Reports — Only OpenManage
Windows Event log report is available.
• Detailed inventory and health monitoring of individual components.
• View metrics of memory, processors, network interfaces, sensors, storage controllers, disks and virtual disks. Also, displays BIOS information.
• Reports — Availability of BIOS configuration, firmware and driver version, and RAID configuration reports.
Discovery and grouping
The Dell Server Management Pack Suite enables you to discover and classify Dell Servers — Monolithic, Modular, Sleds, and supported Dell Precision Racks. The following table lists the details of the hardware discovery and grouping.
Table 4. Dell Hardware discovery and grouping
Group
Dell Servers
Diagram View
Dell Monolithic Servers
Dell Modular Servers
Hardware Type
Dell PowerEdge systems.
Dell PowerVault storage servers.
Group
Dell Rack Workstations
Diagram View
Dell Sled Servers
Rack Workstation Diagram
Hardware Type
Dell Precision Racks.
Discovering Dell Server in OpsMgr
Dell servers are discovered through the OpsMgr Agent Management infrastructure.
NOTE: Discover a Dell server in the Agent Managed view under the Administration section of the OpsMgr console.
To discover a Dell server:
1.
Log on to the Management Server as an OpsMgr administrator.
2.
On the OpsMgr console, click Administration.
3.
At the bottom of the navigation pane, click Discovery Wizard.
4.
Run the Discovery Wizard, select Windows computers and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: The installer automatically imports the license-free monitoring feature management packs into the OpsMgr.
If the installer fails to install the management packs, then, import the management packs using the OpsMgr Import
Management Packs wizard or the Feature Management Dashboard.
NOTE: Dell servers that do not have Dell OpenManage Server Administrator (OMSA) installed, or are running an unsupported OMSA version are grouped as Dell Unmanaged Devices.
Discoveries by the Server and Rack Workstation Monitoring Feature
Table 5. Server and Rack Workstation Monitoring Feature Discoveries discovery
Dell Server discovery
Description
Classifies the Dell servers and populates the attributes.
Dell Server Network Interface discovery
Dell Server Hardware Components discovery
Dell OpenManage Software Services discovery
Dell Server Detailed BIOS discovery
Dell Server Detailed Memory discovery
Dell Server Detailed Power Supply discovery
Dell Server Detailed Processor discovery
Discovers the network interface at group level of the Dell server.
Discovers hardware components at a group level (such as sensors, processor, memory, and power supply).
Discovers the objects for OpenManage Server Administrator
Windows services.
Discovers BIOS objects for each Dell server (Detailed edition only).
Discovers memory instances for the Dell server (Detailed edition only).
Discovers power supply instances for the Dell server (Detailed edition only).
Discovers processor instances for the Dell server (Detailed edition only).
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discovery
Dell Server Detailed Storage discovery
Dell Windows Server Detailed Sensor discovery
Description
Discovers the complete storage hierarchy for the Dell server
(Detailed edition only).
Discovers sensor instances for Dell server (Detailed edition only).
Dell Windows Server Detailed Network Interfaces discovery module
Discovers the physical and teamed network interface instances of the Dell server (Detailed edition only).
Dell Windows Server Network Interfaces Group discovery module
Discovers the Network Interfaces group.
Dell Rack Workstation Group discovery
Dell Unmanaged Server Group discovery
Discovers the Dell Rack Workstation group.
Discovers Dell servers that are not being monitored either due to the absence of Dell instrumentation, an unsupported OMSA version, or has an instrumentation version lower than the required version.
Monitoring
The Monitoring pane of the OpsMgr is used to select views that provide complete health information of the discovered Dell
servers. The Severity Level Indicators
helps you to indicate the health of the Dell servers on the network.
It includes monitoring the health of Dell modular and monolithic servers, and Dell Precision Racks and their components, both at regular intervals and on occurrence of events.
Monitored hardware components
The following table provides information about the monitored hardware components supported in the Scalable and Detailed feature.
Table 6. Monitored hardware components — Scalable and Detailed feature
Hardware components iDRAC
Scalable
Yes
Detailed
Yes
Memory
Yes Yes
Network Interfaces Group
Yes Yes
OpenManage Software Services
Yes Yes
Power Supplies
Yes Yes
Processors
Yes Yes
Storage
Yes Yes
Storage Controller
Yes Yes
Sensors
Yes Yes
Physical Network Interface Instance
No Yes
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Hardware components
BIOS Config Instance
Battery Sensor
Battery Sensor Group
Current Sensor
Current Sensor Group
Chassis Intrusion Sensor
Fan Sensor
Fan Sensor Group
Memory Unit Instance
Network Interfaces Physical Group
Network Interfaces Teamed Group
Processor Unit Instance
Power Supplies Unit Instance
Storage Controller Physical Disk Instance
Storage Connector Physical Disk Group
Storage Controller Connector Instance
Storage Controller Enclosure Instance
Storage Controller Sensors
Storage Controller Virtual Disk Group
Storage Enclosure EMM Instance
Storage Enclosure Physical Disk Group
Storage Enclosure Power Supply Group
Storage Enclosure Sensors
Teamed Network Interface Instance
Voltage Sensor
Voltage Sensor Group
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Scalable
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Detailed
No
Yes
Yes
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Views
Dell Server Management Pack Suite provides the following types of views for Monitoring, under Monitoring → Dell on the OpsMgr console:
•
•
•
Performance and Power Monitoring Views
•
Alerts Views
This view is available for managing hardware and storage events from Dell Servers and Rack Workstations. The following alerts are displayed:
• Alerts for events received from Dell OpenManage Server Administrator for Dell servers and Rack Workstations.
NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set Informational Alerts
On task for Server and Rack Monitoring feature on the Feature Management Dashboard.
• Link-up and Link-down alerts for events received from Broadcom and Intel network interface cards.
Viewing Alerts on the OpsMgr Console
To view alerts on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → Alerts Views.
The following alerts are displayed:
• Network Interface Alerts — Link-up and Link-down alerts from the discovered NICs are displayed.
• Server and Rack Workstation Alerts — Server Administrator alerts from Dell servers and Rack Workstation are displayed.
• Dell Rack Workstation Alert Views
– Network Interface Alerts — Link-up and Link-down alerts from the discovered NICs are displayed.
– Rack Workstation Alerts — Server Administrator alerts from Dell Rack Workstation are displayed.
3.
Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, (such as alert severity, resolution state, or alerts that are assigned to you) are displayed.
4.
Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers and supported Rack Workstations on the network.
Viewing Diagram Views on the OpsMgr console
To view the diagram views on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.
Navigate to the Diagram Views folder for the following views:
•
• Dell Rack Workstation Diagram Views
–
• Dell Server Diagram Views
–
14
–
–
3.
Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell server or Rack Workstation is displayed.
4.
Select a component in the diagram to view its details in the Detail View pane.
Complete Diagram View
The Complete Diagram View offers a graphical representation of all Dell devices that the OpsMgr monitors. You can expand and verify the status of individual devices and their components in the diagram. You can view the details for the following:
• Dell Modular and Monolithic servers
• Dell Sled Group
• Dell Rack Workstations
• Chassis Management Controllers
• Remote Access Controllers
• Dell Unmanaged systems
Rack Workstation Diagram
The Dell Rack Workstation Diagram Views offers a graphical representation of all supported Rack Workstations and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Rack Workstation in the diagram to view its details in the Detail View pane.
Modular and Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
• Physical and teamed network interfaces
• Memory
• Power supply
• Sensors
• Processors
• Dell OpenManage software services
• Storage components
• BIOS (inventory only)
• iDRAC
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Sled Servers Diagram
The Dell Sled Servers Diagram View offers a graphical representation of all Dell Sled servers and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Sled server in the diagram to view its details in the Detail
View pane.
Dell Server Instance Diagram
Select a Dell server from the Dell Modular System or Monolithic Servers diagram views, to view the diagram specific to that particular system.
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Figure 1. Dell Server Instance Diagram
System-specific diagrams illustrate and indicate the status of the following components:
• Physical and teamed network interfaces
• Memory
• Power supply
• Sensors
• Processors
• Dell OpenManage software services
• Storage components
• BIOS (inventory only)
The memory, processors, network, sensors, storage, and power supply components are displayed in detail by the Detailed edition of the Server and Rack Workstation Monitoring feature.
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
Network Interfaces Component Hierarchy
The Network Interfaces group is created only when an Intel or Broadcom network interface card is present and enabled on the Dell
Server. Network interfaces are grouped under Physical Interfaces and Teamed Interfaces. If you disable a network interface, the network interfaces group will be removed from management in the next discovery cycle.
A reference relationship is created between a Teamed network interface and its associated Physical network interfaces. You can view the reference relationship only when you enable the Enable Correlation attribute of Dell Windows Server Physical and
Teamed Relationship Discovery. For more information, see
.
Enabling Correlation
To enable the Enable Correlation attribute:
1.
Launch the OpsMgr console.
2.
From the navigation pane, click Authoring.
3.
In the Authoring tab, click Management Pack Objects → Object Discoveries.
4.
Search for Dell Windows Server Physical and Teamed Relationship Discovery Rule in the Look for: field.
5.
Right-click Dell Windows Server Physical and Teamed Relationship Discovery Rule → Overrides → Override the Object
Discovery → For all objects of class: Teamed Network Interface instance (Enriched).
The Override Properties page is displayed.
6.
Select Enable Correlation and set the Override Value to True and click OK.
The status roll-up of network interfaces on the diagram view is displayed only up to the Network Interfaces group level. For example, if the remaining components of the Dell server are normal and only one or more of the network interfaces are critical or noncritical, then, the Dell system displays the health state normal icon, and the Network Interfaces group displays the critical or warning icon.
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Figure 2. Network Interfaces Diagram View
Enabling Network Interfaces Group to Dell Server Health Roll Up
For the status roll-up to be displayed at the server level, enable the Network Interfaces Group to Dell Server Health Roll up dependency monitor.
To enable the monitor:
1.
Launch the OpsMgr console.
2.
From the navigation pane, click Authoring.
3.
Click Monitors on the left pane and then, search Network Interfaces Group for the type of server you want to enable the functionality. For example, Dell Windows Server.
4.
Click Entity Health → Availability.
5.
Right-click Network Interfaces Group to Dell Server Health Roll up and select Overrides → Override the Monitor → For all objects of class: Dell Windows Server
The Override Properties screen is displayed.
6.
Select Enabled and set the Override Value to True.
7.
Under Management Pack, either select a management pack created from the Select destination management pack: dropdown menu or create a management pack by clicking New...
To create a management pack: a. Click New...
The Create a Management Pack screen is displayed.
b. Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.
c. Click Create.
The management pack you created is selected in the Select destination management pack: drop-down menu.
8.
Click Apply.
Performance and Power Monitoring Views
To view the performance and power monitoring on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
In the Monitoring pane, click Dell → Performance and Power Monitoring for the following views:
• Disk Performance View(%)
• Ambient Temperature (Centigrade)
• Amperage (Amps)
• Energy Consumption (kWh)
• Peak Amperage (Amps)
• Peak Power (Watts)
• Physical Network Interface
17
• Power Consumption (Watts)
• Power Consumption (BTU/hr)
• Teamed Network Interface
NOTE: Power monitoring is applicable only for Dell servers with power monitoring capability for a particular attribute. It is enabled only when the detailed edition of Server and Rack Workstation Monitoring feature is present.
NOTE: Disk Performance View (%), Teamed and Physical network interface instances are disabled by default and appears only when the detailed edition of the Server and Rack Workstation Monitoring feature is installed and imported.
3.
Select the counters from the individual performance views and select the time range for which the values are required.
The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a threshold value. When the threshold value is exceeded, the Dell server changes state and generates an alert. This unit monitor is disabled by default. You can override (enable) the threshold values from the Authoring pane of the OpsMgr console. Unit monitors are available under Dell
Windows Server objects for Server and Rack Workstation Monitoring feature. To enable the threshold values of unit monitors, see
Enabling Performance and Power Monitoring Unit Monitors
.
For more information on performance information collection, see Performance Collection Rules
.
Enabling Performance and Power Monitoring Unit Monitors
To enable the unit monitors for Performance and Power Monitoring Views:
1.
Launch OpsMgr console and click Authoring.
2.
Click Management Pack Objects → Monitors, and then search for Performance in the Look for: field.
3.
Click Dell Windows Server → Performance.
4.
Right-click the unit monitor you want to enable.
5.
Select Overrides → Override the Monitor and select an option based on your requirement.
For example, to override the unit monitors for all objects of class: Dell Windows Server, select For all objects of class: Dell
Windows Server
The Override Properties screen is displayed.
6.
Select Enabled and set the Override Value to True.
7.
Under Management Pack, either select a management pack created from the Select destination management pack: dropdown menu or create a management pack by clicking New...
To create a management pack: a. Click New...
The Create a Management Pack screen is displayed.
b. Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.
c. Click Create.
The management pack you created is selected in the Select destination management pack: drop-down menu.
8.
Click Apply.
State Views
This view is available for viewing the health of all Dell servers and Rack Workstations. To view the status of each Dell Server or Rack
Workstation managed by the OpsMgr on the network, click Monitoring → Dell → State Views in the OpsMgr console.
You can view the status of the Dell Servers and Rack Workstations in the following views:
• Servers and Rack Workstations
• Dell Rack Workstation State Views
18
– Managed Rack Workstation
• Dell Server State Views
– FM Servers
– Sled Servers
The health of a component is derived by reviewing the unresolved alerts associated with the component.
Unit Monitors
Unit monitors assess the various conditions that can occur in monitored objects. The result of this assessment determines the health state of a target.
The unit monitors are:
• Event Monitor — triggered by the event that the Dell instrumentation logs in the Windows event log, indicating the health of the corresponding object.
• Periodic Monitor — triggered by a periodic poll configured as Interval Seconds.
The following tables illustrate the various Dell monitors and the applicable parameters.
Dell Unit Monitors — Scalable Edition
Monitors to assess various conditions that can occur in the license-free monitoring feature — Scalable Edition monitored objects.
Table 7. Dell Unit Monitors — Scalable Edition
Object
Memory
Unit Monitor
Dell Server Memory Status
Dell Server Memory Redundancy Status
OpenManage Software Services
Dell Server Management (DSM) Connection Service
Availability Status
Power Supplies
Dell Server Power Supplies Status
Processors
Event and Periodic
Event and Periodic
Periodic
DSM Data Manager Availability Status
DSM Event Manager Availability Status
DSM Shared Service Availability Status
DSM Storage Service Availability Status
Periodic
Periodic
Periodic
Periodic
Windows Management Instrumentation (WMI) Service
Availability Status
Periodic
Event and Periodic
19
Object
Dell Server Processors Status
Sensors
Dell Server Battery Status
Dell Server Current Status
Dell Server Fans Status
Dell Server Intrusion Sensor Status
Dell Server Temperature Sensor Status
Dell Server Voltage Sensor Status
Storage Controller
Storage Controller Status
Network Interfaces Group (Basic)
Global Network Interfaces (Basic) Connection Status
Network Interfaces Group (Enriched)
Global Enriched Network Interfaces Status
Global Network Interfaces (Basic) Connection Status iDRAC
Dell Server iDRAC Network Interface Monitor
Dell OM Performance
Ambient Temperature Average Threshold AlertMonitor
Amperage Average Threshold AlertMonitor
EnergyConsumption Average Threshold AlertMonitor
PowerConsumption (BTU/hr) Average Threshold
PowerConsumption (Watts) Average Threshold
AlertMonitor
Dell OM Server Unsupported Unit Monitor
Unit Monitor
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
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Dell Unit Monitors — Detailed Edition
Table 8. Dell Unit Monitors — Detailed Edition
Object
Memory Unit Instance
Detailed Memory Event Monitor
Detailed Memory Unit Monitor
Power Supplies Unit Instance
Detailed Power Supply
Processor Unit Instance
Detailed Processor
Storage Controller Connector Instance
Controller Connector Event Monitor
Controller Connector Unit Monitor
Storage Controller EMM Instance
Enclosure EMM Event Monitor
Enclosure EMM Unit Monitor
Storage Controller Enclosure Instance
Controller Enclosure Event Monitor
Controller Enclosure Unit Monitor
Storage Controller Physical Disk Instance
Controller Physical Disk Event Monitor
Controller Physical Disk Unit Monitor
Enclosure Physical Disk Event Monitor
Enclosure Physical Disk Unit Monitor
Storage Controller Power Supply Instance
Enclosure Power Supply Event Monitor
Enclosure Power Supply Unit Monitor
Storage Controller Sensors
Unit Monitor
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
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Object
Controller Sensor Event Unit Monitor
Controller Sensor Unit Monitor
Storage Controller Virtual Disk Group
Storage Controller Virtual Disk Instance
Controller Virtual Disk Event Monitor
Controller Virtual Disk Unit Monitor
Storage Enclosure Physical Disk Group
Storage Enclosure Sensors
Enclosure Fan Event Unit Monitor
Enclosure Fan Unit Monitor
Enclosure Temperature Event Monitor
Enclosure Temperature Unit Monitor
Physical Network Interface Instance (Basic)
Connection Status
Physical Network Interface Instance (Enriched)
Administrative Status
Connection Status
Link Status
Operational Status
Teamed Network Interface Instance (Basic)
Teamed Network Interface (Basic) Availability Status
Teamed Network Interface Instance (Enriched)
Teamed Network Interface Instance (Enriched)
Administrative Status
Teamed Network Interface Instance (Enriched)
Connection Status
Teamed Network Interface Instance (Enriched) Link
Status
Unit Monitor
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event
Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
Event and Periodic
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Object
Teamed Network Interface Instance (Enriched)
Operational Status
Teamed Network Interface Instance (Enriched)
Redundancy Status
Fan Sensor
Fan Sensor Unit Monitor
Current Sensor
Current Sensor Unit Monitor
Voltage Sensor
Voltage Sensor Unit Monitor
Battery Sensor
Battery Sensor Unit Monitor
Chassis Intrusion Sensor
Chassis Intrusion Sensor Unit Monitor
Unit Monitor
Event and Periodic
Event and Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Rules
The following section lists the rules specific to the Dell Server and Rack Workstation Monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Server Administrator and Server Administrator Storage Management events.
Server Administrator
All informational, warning, and critical events for Server Administrator have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
• Source Name = "Server Administrator"
• Event ID = Actual event ID of the Server Administrator instrumentation event
• Data Provider = Windows system event log
Storage Management
All informational, warning, and critical events for the Server Administrator Storage Management Service have a corresponding event processing rule.
Each of these rules are processed based on the following criteria:
• Source Name = "Server Administrator"
• Event ID = Actual event ID of the Server Administrator Storage Management Service event
• Data Provider = Windows system event log
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Performance Collection Rules
In the OpsMgr console, click Monitoring → Dell → Performance and Power Monitoring Views to view the performance information that is collected from Dell servers. By default this feature is disabled, to enable the feature, see
The performance collection rules collect information on the following parameters:
• Disk Performance (%)
• Ambient Temperature (Centigrade)
• Amperage (Amps)
• Energy Consumption (kWh)
• Peak Amperage (Amps)
• Peak Power (Watts)
• Physical Network Interface
• Power Consumption (BTU/hr)
• Power Consumption (Watts)
• Teamed Network Interface
NOTE:
• When the Detailed edition of the Server and Rack Workstation Monitoring feature is imported, the disabled Performance
(excluding Network Performance) and license-free Disk Performance (%) collection rules are enabled by default.
• Disk Performance (%) — This view displays the Remaining Rated Write Endurance of Solid-State Drives (SSDs) of a
Dell server. Search for the object SSD to view the data.
NOTE: Network Statistics are defined in Detailed edition of the Server and Rack Workstation Monitoring feature only
and are disabled by default. To enable the feature, see Enabling Performance Collection Rules .
Enabling Performance Collection Rules
To enable this feature:
1.
Launch OpsMgr console and click Authoring.
2.
Click Rules and search for Enriched in the Look for: field.
3.
Right-click the rule you want to enable.
For example, to collect information on Network Interface of all Dell systems, perform step 4 to step 5 for the rules listed below:
• Total Transmitted Packets
• Received Bytes
• Total Received Packets
• Transmitted Bytes
4.
Select Overrides → Override the Rule → For all objects of class.
5.
Select Enabled and set the Override Value to True..
6.
Under Management Pack, either select a management pack created from the Select destination management pack: dropdown menu or create a new management pack by clicking New...
To create a new management pack: a. Click New...
The Create a Management Pack screen is displayed.
b. Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.
c. Click Create.
The management pack you created is selected in the Select destination management pack: drop-down menu.
7.
Click Apply.
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Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Task Summary
Performing Dell Tasks
Following table provides a summary of the Dell tasks that you can perform on the OpsMgr:
Table 9. Dell Tasks
Task
Description
Check the overall power status of the system.
Launch Dell License Manager on X64 bit Management Server
Launch Dell OpenManage Power Center
Launch Dell Remote Access Console
Launch OpenManage Server Administrator
Backs up the content of the Embedded System Management
(ESM) log and clears the ESM log file for a selected system.
Turns off the system power without shutting down the operating system.
Retrieves the warranty information for the selected system.
NOTE: An active internet connection is required to retrieve the warranty information.
Launches the Dell license manager on management systems running 64-bit operating system.
Launches the Dell OpenManage Power Center console on the
Management Server.
Launches the DRAC console for the Dell Servers discovered using the Server and Rack Workstation Monitoring feature.
Launches the OpenManage Server Administrator.
Launches the remote desktop for the selected system.
Turns off the power, and after a delay, turns it on again.
Shuts down the operating system first, then turns off the system power.
Turns on the system power. This option is available only if the system is off.
Turns off the system power and turns it on again.
Turns on the identify LED for 255 seconds on the selected system.
Turns off the identify LED on the selected system.
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Dell Windows Server Tasks
Check Power Status
You can check the power status and allow power control tasks through the IPMI shell.
NOTE: To enable Advanced Power Control, install Baseboard Management Controller Management Utility (BMU) in the default path. If BMU is not installed in the default path, create a new console task. For more information on creating a new console task, see
Creating Advanced Power Control And LED Identification Tasks .
To check the power status of a system:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Check Power Status.
Clear ESM Logs
The Server Administrator Embedded Server Management (ESM) log, also referred to as the hardware log, maintains a list of all system events generated by the hardware, such as error-correcting code (ECC), system reset and boot, and probe threshold changes. You can refer to this log when hardware errors appear or when the system is not functioning properly.
To run the Clear ESM Logs task:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell system in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Clear ESM Logs.
The Run Tasks window is displayed.
4.
Click Run to clear the ESM logs of the device that you selected.
When you run the Clear ESM Logs task, on the task execution screen only the result of the task initiating is displayed. For example, the task execution screen may show a success result even if the ESM logs are not cleared. This means that the Clear ESM Logs task initiation was successful.
Force Power Off
The Force Power Off task allows you to turn off the Dell server without shutting down the operating system.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
To power off the system:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Force Power Off.
Get Warranty Information
The Get Warranty Information task allows you to view the warranty status of the selected Dell server.
NOTE: An active Internet connection is required to retrieve the warranty information.
To get warranty information:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Get Warranty Information.
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Launch Dell License Manager on X64 Bit Management Server
The Launch Dell License Manager on X64 bit Management Server task allows you to launch the Dell License Manager on management systems running 64-bit operating system. Dell License Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell License
Manager. For more information, see Creating A Launch License Manager Task .
To launch Dell License Manager:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Launch Dell License Manager on X64 bit Management Server.
Launch Dell OpenManage Power Center
You can use this task to launch the OpenManage Power Center console.
To launch Dell OpenManage Power Center:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Launch Dell OpenManage Power Center.
Launch Dell Remote Access Console
To launch Dell Remote Access console:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Launch Dell Remote Access Console.
Launch Dell OpenManage Server Administrator
To launch Server Administrator:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Launch Server Administrator.
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.
Launch Remote Desktop
To launch remote desktop:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Launch Remote Desktop.
NOTE: Launching remote desktop is possible only if the remote desktop is enabled manually in the managed node.
Power Cycle
The Power Cycle task allows you to turn off the Dell server and turn it on again after a delay.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
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To run the power cycle:
1.
In the OpsMgr console, navigate to a Diagram Views, State Views, or Alert Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Power Cycle.
Power Off Gracefully
The Power Off Gracefully task allows you to shut down the operating system and power off the Dell server.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
And LED Identification Tasks .
To power off the system gracefully:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alert Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Power Off Gracefully.
Power On
The Power On task allows you to power on the server. This option is available even if the system power is off.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
And LED Identification Tasks .
To power on a system:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Power On.
Power Reset
The Power Reset task allows you to power off and then power on the Dell server.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
And LED Identification Tasks .
To reset the power of the system:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Power Reset.
Turn LED Identification On
The Turn LED Identification On task allows you to turn on the LED identification on the selected Dell server.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
And LED Identification Tasks .
To turn on LED identification:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification On.
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Turn LED Identification Off
The Turn LED Identification Off task allows you to to turn off the LED identification on the selected Dell server.
NOTE: To enable Advanced Power Control, install BMU in the default path. If BMU is not installed in the default path,
And LED Identification Tasks .
To turn off LED identification:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Windows Server Tasks → Turn LED Identification Off.
Reports
The reporting feature allows you to create reports for Dell OpenManage Windows Event Log, Dell server BIOS, firmware, and RAID configuration.
NOTE:
• Server and Rack Workstation Monitoring feature supports Reports only for object-level.
• Dell server BIOS, firmware, and RAID configuration reports are available only in the Detailed Edition of Server management pack.
Accessing Reports
To access reports:
1.
Click Reporting on the OpsMgr console.
2.
Click on Dell Windows Server (Scalable Edition) for the Windows Event Log and click on Dell Windows Server (Detail
Edition) for BIOS, firmware and driver versions, and RAID reports.
You can also access Reporting from the Diagram View or State View by clicking on the server instance. The option for Dell
Reports is located in the Tasks pane under the Dell System instance reports along with the default Microsoft reports.
Generating OpenManage Windows Event Log Report
To create a report for OpenManage Windows Event Logs:
1.
On the OpsMgr console, click Reporting.
2.
Click Dell Windows Server (Scalable Edition).
3.
Click OpenManage Windows Event Log then click Open in the Tasks pane.
4.
Select a time period for which you want the report generated.
5.
Click Add Object.
6.
Search for objects of class Dell Windows Server and click Add.
You will find the object in the Selected object pane.
7.
Choose the Severity of the events whose report you want to generate.
8.
Click Run.
The OpenManage Windows Event Log report is generated.
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Generating BIOS Configuration Report
To create a report for the BIOS configuration:
1.
On the OpsMgr console, click Reporting.
2.
Click Dell Windows Server (Detail Edition).
3.
Click BIOS Configuration, then click Open in the Tasks pane.
4.
Select a time period for which you want the report generated.
5.
Click Add Object.
6.
Search for objects of class Dell Windows Server and click Add.
You will find the object in the Selected object pane.
7.
Choose the required Properties.
8.
Click Run.
The BIOS Configuration report is generated.
Generating Firmware and Driver Versions Report
To create a report for firmware and driver versions:
1.
On the OpsMgr console, click Reporting.
2.
Click Dell Windows Server (Detail Edition).
3.
Click Firmware and Driver Versions, then click Open on the Task pane.
4.
Select a time period for which you want the report generated.
5.
Click Add Object.
6.
Search for objects of class Dell Windows Server and click Add.
You will find the object in the Selected object pane.
7.
Click Run.
The Firmware and Driver Versions report is generated.
Generating RAID Configuration Report
To create a report for RAID configuration:
1.
On the OpsMgr console, click Reporting.
2.
Click Dell Windows Server (Detailed Edition).
3.
Click RAID Configuration, then click Open on the Task pane.
4.
Select a time period for which you want the report generated.
5.
Click Add Object.
6.
Search for objects of class Dell Windows Server and click Add.
You will find the object in the Selected object pane.
7.
Choose the required Properties.
8.
Click Run.
The RAID Configuration report is generated.
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4
Server and Rack Workstation Monitoring
(Licensed) Feature
Server and Rack Workstation Monitoring (Licensed) feature provides detailed or scalable inventory, based on your method of discovery, and monitoring of the following devices:
• 12th generation and 13th generation of Dell PowerEdge servers
• Dell PowerVault systems
• Dell Precision Racks
• Dell branded OEM servers
• Dell OEM Ready servers
Inventory and monitoring of the these devices could be done through iDRAC or iDRAC Service Module (iSM) installed on the on the managed server or Rack Workstation through one of the following methods based on your monitoring preference:
• iDRAC using WS-MAN
• iDRAC access via Host OS
• iSM using WMI
This is a licensed feature.
For more information about monitoring servers through iDRAC using WS-MAN or Host OS, see the section Server and Rack
Workstation Monitoring (Licensed) Feature in the Dell Server Management Pack Suite Version 6.3 for Microsoft System Center
Operations Manager User's Guide.
For the list of Supported Platforms for iSM, see the iDRAC Service Module Installation Guide at Dell.com/manuals.
Dell Server Management Pack Suite installer automatically imports the Server and Rack Workstation Monitoring (Licensed) feature if the prerequisites are met.
iDRAC using WS-MAN or iDRAC access via Host OS
This section describes how you can monitor Dell devices through the servers’s iDRAC using WS-MAN (iDRAC IP) or iDRAC access via Host OS (Host IP). The latter is an experimental feature.
This option provides detailed inventory and monitoring of the following Dell devices:
• 12th generation and 13th generation of Dell PowerEdge servers
• Dell PowerVault systems
• Dell Precision Racks
• Dell branded OEM servers
• Dell OEM Ready servers
NOTE: Dell PowerVault systems are not supported for iDRAC Service Module (iSM).
For more information about discovering Dell devices, see
31
For more information about using the iDRAC access via Host OS (Experimental Feature), see the Integrated Dell Remote Access
Controller7/8 with Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
Comparison of Scalable and Detailed Edition Features
The following table helps you understand the environment in which you can use Scalable and Detailed Edition features.
Table 10. Scalable Management Pack Versus Detailed Management Pack
Features
Server and Rack Workstation
Monitoring (Licensed)
Scalable Edition
• Inventory up to individual components.
• Health monitoring at server, Rack
Workstation and component group level.
Detailed Edition
• Inventory and health monitoring of individual components.
• View metrics for power, temperature, and network interface cards, processor, memory, CUPS (Compute Usage per
Second), PCIe SSD wear percentage and IO performance metrics.
Discovery and grouping
The Dell Server Management Pack Suite enables you to discover and classify Dell servers.
The following table lists the details of the hardware discovery and grouping by the Dell Server and Rack Monitoring (Licensed) feature through iDRAC using WS-MAN.
Table 11. Dell Hardware discovery and grouping
Group
Dell Servers
Diagram View
Dell Monolithic Servers
Dell Modular Servers
Dell Sled Group
Hardware Type
Dell PowerEdge systems.
Dell PowerVault storage servers.
Dell Rack Workstation Rack Workstation Diagram Dell Precision Racks
Discovering a Dell Server
Prerequisites:
• Common prerequisites:
– Install Microsoft SMASH Library (MPB) file before discovering a Dell Server using Server and Rack Monitoring (Licensed) feature.
For more information about installing the Microsoft SMASH Library (MPB) file, see the "Installing the WS-Management and
SMASH Device Template" section in the Dell Server Management Pack Suite Version 6.3 for Microsoft System Center
Operations Manager Installation Guide at dell.com/OMConnectionsEnterpriseSystemsManagement.
• For iDRAC access via Host OS:
– iSM version 2.4 is installed on the managed node.
– iDRAC access via Host OS is enabled.
This is an experimental feature. For more information, see the iDRAC access via Host OS (Experimental Feature) section in the Integrated Dell Remote Access Controller7/8 with Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
To discover a Dell server though iDRAC using WS-MAN or iDRAC access via Host OS:
1.
Log on to OpsMgr as an administrator for the OpsMgr Management Group.
2.
On the OpsMgr console, click Authoring.
32
3.
At the bottom of the navigation pane, click Add Monitoring Wizard.
The Add Monitoring Wizard screen is displayed.
4.
On the Select Monitoring Type screen, select WS-Management and SMASH Device Discovery and click Next.
5.
On the General Properties screen, in the Name field provide a name for the wizard.
6.
Under Management pack, click New.
The Create a Management Pack screen is displayed.
7.
Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.
8.
Click Create.
The management pack you created is selected in the Management pack drop-down box.
9.
Click Next.
10. On the Specify the target drop-down menu, select a resource pool for monitoring these devices and click Next.
11. On the Specify the account to be used to run discovery screen, click New and create a Simple Authentication Run As
Account.
For more information on creating a Simple Authentication type Run As Account, see
Creating a Simple Authentication Run As
NOTE: If you are using AD domain credentials for iDRAC, then, enter the credentials in the following format:
12. Select the Run As Account you created from the Run As Account drop-down menu and click Next.
13. Click Add.
14. On the Add Devices screen specify the iDRAC IP (if your preferred discovery method is iDRAC using WS-MAN) or the Host
IP (if your preferred discovery method is iDRAC access via Host OS) address of the systems you want to discover, based on your monitoring preference. You can specify the preferred IP address of the systems by:
• Scanning the IP Subnet that you provided.
• Scanning a specified IP Range.
• Importing a text file containing the list of iDRAC IP/ Host IP addresses.
For more information, see Configuration by using iSM PowerShell script in the Integrated Dell Remote Access Controller7/8
with Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
15. Click Advanced Options, select the Skip CA Check and Skip CN Check option and click OK.
16. Click Scan for Devices to search Dell servers on your network.
The IP addresses are listed under Available Devices.
17. Click Add to add the list of IP addresses you want to monitor and click OK.
18. On the Specify the devices you want to monitor screen, click Create.
19. Click Close.
The scanned Dell servers initially appear in Monitoring → WS-Management and SMASH Monitoring → WS-Management
Device State screen. After the automatically triggered SMASH discovery is completed by the OpsMgr, the Dell servers appear in Monitoring → WS-Management and SMASH Monitoring → SMASH Device State screen.
20. Enable the Server and Rack Monitoring (Licensed) feature through Feature Management Dashboard.
Object discoveries by iDRAC using WS-MAN
Table 12. Objects discovered through iDRAC using WS-MAN.
Discovery Object
Dell Server Discovery
Description
Classifies the Dell servers and populates the key attributes and components.
Dell Device Helper Discovery Discovers the DellDeviceHelper as an object.
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Discovery Object
Dell Host NIC Correlation Discovery
Description
Correlates the Host NIC interfaces with Physical interfaces.
NOTE: Teamed network interfaces will show only one of the NICs in the team.
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide health information of the discovered Dell servers. The Server and Rack Workstation Monitoring (Licensed) feature discovers and monitors the health of the Dell servers.
NOTE: To be able to receive SNMP alerts from devices discovered through the iDRAC access via Host OS feature, you must install SNMP services on the Managed Node and set the Management Server IP address as the trap destination in the SNMP Services.
To install SNMP services on the Managed Node, perform the following steps:
1.
Navigate to Server Manager → Roles and Features → Features for the managed node.
2.
Install SNMP Services.
3.
From the list of available services, right-click SNMP Services and select Properties.
4.
In the SNMP Services Properties (Local Computer) window, select the Traps tab.
5.
Set a Community string in the Community name field and provide the Management Server IP address in the Trap
Destinations field and then click OK.
You will now be able to receive SNMP traps for the node discovered through iSM using the iDRAC access via Host OS
(Experimental) method.
monolithic systems and supported Dell Precision Racks and their components at regular intervals.
As the system components monitored through Server and Rack Workstation Monitoring, which is a license free monitoring feature, and the Server and Rack Workstation Monitoring (Licensed) feature are not exactly the same, it is possible that the overall server health that is shown through license-free (OMSA) and licensed (iDRAC using WS-MAN, iDRAC access via Host OS, or iSM using WMI) methods could be different. Drill-down to the specific component status when you observe such discrepancies to resolve specific problem conditions in the system component to bring the overall health of the server to OK state.
Monitored hardware components
The following table provides information about the monitored hardware components supported in Scalable and Detailed feature for devices discovered through iDRAC using WS-MAN.
Table 13. Monitored hardware components — Scalable and Detailed feature (iDRAC using WS-MAN)
Hardware components
BIOS
Scalable
No
Detailed
No
Battery Sensor
No Yes
Battery Sensor Group
No Yes
Current Sensor
No Yes
Current Sensor Group
No Yes
Fan Sensor
No Yes
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Hardware components
Fan Sensor Group
Host NIC
Host NIC Group iDRAC Network Interface iDRAC
Intrusion Sensor
Intrusion Sensor Group
License Group
License
Memory
Memory Unit Instance
Physical Network Interface
Physical Network Interface Group
Processors
Processor Group
Power Supply
Power Supply Group
PCIeSSD Extender
PCIeSSD Backplane
PCIeSSD Physical Disk
Server Sensors
Server Storage
Storage Controller Connector
Storage Controller
Storage Controller Sensor
Storage Controller Battery Group
No
No
Yes
No
No
Yes
No
No
No
No
No
No
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
No
Scalable
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
Yes
No
Yes
Yes
No
Yes
Yes
Detailed
Yes
Yes
Yes
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Hardware components
Storage Controller Battery
Storage Virtual Disk Group
Storage Virtual Disk
Storage Controller Physical Disk Group
Storage Controller Physical Disk
Storage Controller Enclosure
Storage Controller Enclosure EMM
Storage Controller Enclosure Fan Sensor
Storage Controller Enclosure Fan Sensor
Group
Storage Controller Enclosure Power Supply
Storage Controller Enclosure Power Supply
Group
Storage Controller Enclosure Temperature
Sensor Group
Storage Controller Enclosure Temperature
Sensor
Storage Controller Enclosure Sensor
SD Card Group
SD Card
Temperature Sensor
Temperature Sensor Group
Voltage Sensor
Voltage Sensor Group
No
No
No
No
Scalable
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
Yes
Yes
Yes
Detailed
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Views
Dell Server Management Pack Suite provides the following types of views for Monitoring, under the Dell folder on the OpsMgr console:
•
•
•
•
Performance and Power Monitoring Views
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Alerts Views
This view is available for managing hardware and storage events from Dell Servers and Rack Workstations. The following alerts are displayed by the Server and Rack Workstation Monitoring (Licensed) feature:
• Link-up and Link-down alerts for events received from Broadcom and Intel network interface cards for Dell PowerEdge,
PowerVault systems and Dell Precision Racks.
Viewing Alerts on the OpsMgr Console
To view Server and Rack Monitoring (Licensed) feature alerts on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → Alerts Views.
The following Alerts Views are displayed:
• Network Interface Alerts — Server and Rack Workstation Interface events alerts are displayed.
• Server and Rack Workstation Alerts — SNMP traps for 12th and 13th generation of Dell PowerEdge servers, PowerVault storage servers and Dell Precision Racks with iDRAC7 or iDRAC8 are displayed.
• Dell Rack Workstation Alert Views
– Network Interface Alerts
– Rack Workstation Alerts
3.
Select Server and Rack Workstation Alerts or Rack Workstation Alerts.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4.
Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell PowerEdge servers and supported Precision Rack
Workstations on the network.
Viewing Diagram Views On The OpsMgr Console
To view the Server diagram views on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.
Navigate to the Diagram Views folder for the following views:
•
•
•
3.
Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is displayed.
4.
Select a component in the diagram to view its details in the Detail View pane.
Rack Workstation Diagram
The Dell Rack Workstation Diagram Views offers a graphical representation of all supported Rack Workstations and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Rack Workstation in the diagram to view its details in the Detail View pane.
Modular and Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
• Physical network interfaces
• Memory
• Power supply
• Sensors
• Processors
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• Storage components
• BIOS (inventory only)
• iDRAC NIC
• Host NIC
• SD Card
• License
Modular Systems Diagram
The Dell Modular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Monolithic Servers Diagram
The Dell Monolithic Systems Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Sled Servers Diagram
The Dell Sled Servers Diagram View offers a graphical representation of all Dell Sled servers and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Sled server in the diagram to view its details in the Detail
View pane.
Dell Server Instance Diagram
Select a Dell server, from the Dell Modular System or Dell Monolithic System diagram views, to view the diagram specific to that particular system.
System-specific diagrams illustrate and indicate the status of the following components:
• Physical interfaces
• Memory
• Power supply
• Sensors
• Processors
• Storage components
• Host NIC
• License
• PCIe/ SSD
• SD Card
• BIOS (inventory only)
• iDRAC NIC
Storage Controller Component Hierarchy
Expand the Storage component in any Dell system instance diagram view, to view the status and health of components such as physical disks, connectors, virtual disks, controllers, sensors, and enclosures.
Performance and Power Monitoring Views
NOTE:
• System Board Usage metrics are supported only on some of the 13th generation of PowerEdge servers. For more information on performance information collection, see
. Also, enable the Dell Server
Performance rule.
• Click Dell Performance View to view equivalent power, temperature and other counters if using Server and Rack
Monitoring (Licensed) feature through Dell Remote Access Controller (DRAC) only.
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To view the performance and power monitoring on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
In the Monitoring pane, click Dell → Performance and Power Monitoring for the following views:
• Dell Performance View
• Disk Performance - Licensed (%)
• System Board Usage
– CPU Usage (%)
– IO Usage (%)
– Memory Usage (%)
– Overall System Usage (%)
NOTE: All performance metric rules are disabled by default for Server and Rack Workstation Monitoring (Licensed) feature.
3.
Select the counters from the individual performance views and select the time range for which the values are required.
The data collected is represented in a graphical format for each system.
A unit monitor, monitors the performance counter over two successive cycles to check if it exceeds a threshold value. When the threshold value is exceeded, the server changes state and generates an alert. This unit monitor is disabled by default. You can override (enable) the threshold values from the Authoring pane of the OpsMgr console. Unit monitors are available under Dell
Power Monitoring Unit Monitors .
For more information on performance information collection, see Performance Collection Rules
.
Enabling Performance and Power Monitoring Unit Monitors
To enable the unit monitors for Performance and Power Monitoring Views:
1.
Launch OpsMgr console and click Authoring.
2.
Click Management Pack Objects → Monitors, and then search for Performance in the Look for: field.
3.
Click Dell Server → Performance.
4.
Right-click the unit monitor you want to enable.
5.
Select Overrides → Override the Monitor and select an option based on your requirement.
For example, to override the unit monitors for all objects of class: Dell Server, select For all objects of class: Dell Server
The Override Properties screen is displayed.
6.
Select Enabled and set the Override Value to True.
7.
Under Management Pack, either select a management pack created from the Select destination management pack: dropdown menu or create a management pack by clicking New...
To create a management pack: a. Click New...
The Create a Management Pack screen is displayed.
b. Provide a name for the management pack in the Name field and click Next.
For information on creating a management pack, see the OpsMgr documentation at technet.microsoft.com.
c. Click Create.
The management pack you created is selected in the Select destination management pack: drop-down menu.
8.
Click Apply.
State Views
This view is available for viewing the health of all Dell servers and supported Rack Workstations. In the OpsMgr console, click
Monitoring → Dell → State Views, the status of each Dell server and Rack Workstation managed by OpsMgr on the network is displayed.
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You can view the status for the following groups:
• Servers (iSM)
• Servers and Rack Workstations
• Servers and Rack Workstations (Licensed)
• Dell Rack Workstation State Views
– Managed Rack Workstation
– Managed Rack Workstation (Licensed)
• Dell Server State Views
– FM Servers
– Sled Servers
– Sled Servers (iSM)
– Sled Servers (Licensed)
– Unmanaged Servers (Licensed)
explains the various state components that the Dell Server Management Pack Suite uses with their corresponding severity levels.
Dell Unit Monitors for Server and Rack Workstation Monitoring (Licensed) feature
Monitors to assess various conditions that can occur in the monitored objects.
Table 14. Dell Unit Monitors For Server and Rack Workstation Monitoring (Licensed) feature.
Object
Dell Server
Unit Monitor
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Server Power Supply
Dell Server Power Supply Unit
Dell Server Processor Group
Dell Server Processor Group
Dell Storage Controller
Dell Server Storage Controller
Dell Server Controller Battery
Dell Server Controller Battery Unit
Dell Battery Sensor
Dell Server Battery Sensor Health
Dell Battery Sensor Group
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
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Object
Dell Server Battery Group Sensor Health
Dell Current Sensor
Dell Server Current Sensor Health
Dell Fan Sensor
Dell Server Fan Sensor Health
Dell Fan Sensor Group
Dell Server Fan Group Sensor Health
Dell Intrusion Sensor
Dell Server Intrusion Sensor Health
Dell Modular Blade Server With Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Modular Blade Server Without Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Monolithic Server With Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Monolithic Server Without Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Network Interfaces Group
Dell Server Network Interface Group
Dell iDRAC Network Interface
Dell Server iDRAC Network Interface Unit
Dell Server Host NIC
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Unit Monitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
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Object
Dell Server Host NIC
Dell Server License
Dell Server License
Dell Server License Group
Dell Server License Group
Physical Network Interface
Dell Server Network Interface Unit
PCIe SSD Backplane
Dell Server Enclosure Fan Sensor
Dell Storage Controller Enclosure Physical Disk
Dell Server Enclosure External Physical Disk
Dell Storage Controller Enclosure Power Supply
Unit Monitor
Periodic
Periodic
Periodic
Periodic
Dell Server PCIeSSD Backplane
PCIe SSD Extender
Dell Server PCIeSSD Extender
PCIe SSD Physical Disk
Periodic
Periodic
Dell Server PCIeSSD Physical Disk Predictive Failure Disk Periodic
Dell Server PCIeSSD Physical Disk Primary Status Periodic
Dell Server SD Card
Dell Server SD Card Periodic
Periodic Dell Server SD Card Group
Dell Server Connector Enclosure
Periodic Dell Server Connector Enclosure
Dell Storage Controller Enclosure EMM
Dell Server Enclosure EMM
Dell Storage Controller Enclosure Fan Sensor
Periodic
Periodic
Periodic
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Object
Dell Server Enclosure Power Supply
Dell Storage Controller Enclosure Temperature Sensor
Dell Server Temperature Sensor
Dell Storage Controller Internal Physical Disk
Dell Server Internal Physical Disk Unit
Dell Storage Controller Physical Disk
Dell Server Controller Direct Attached Physical Disk
Dell Storage Group
Dell Server Storage
Dell Storage Virtual Disk
Dell Server Controller Virtual Disk Unit
Dell Temperature Sensor
Dell Server Temperature Sensor Health
Dell Temperature Sensor Group
Dell Server Temperature Sensor Group Health
Dell Voltage Sensor
Dell Server Voltage Sensor Health
Dell Voltage Sensor Group
Dell Server Sensors Voltage Group
Unit Monitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Rules
The following section lists the rules specific to the Dell Server and Rack Workstation Monitoring (Licensed) feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Dell servers.
Dell Servers
All informational, warning, and critical SNMP traps for Dell servers discovered using Dell Server and Rack Monitoring (Licensed) feature, have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
• Source Name = "Dell Server IP"
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• OID = Actual trap ID of the trap event
• Data Provider = SNMP trap event provider
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Task Summary
Performing Dell Tasks using Server and Rack Workstation Monitoring (Licensed) Feature
Following table provides a summary of the Dell tasks that you can perform using Server and Rack Workstation Monitoring
(Licensed) feature:
Table 15. Dell Tasks using Dell Server and Rack Workstation Monitoring (Licensed) Feature.
Task Description
Retrieves the warranty information for the selected system.
NOTE: An active Internet connection is required to retrieve the warranty information.
Launches the Dell License Manager on the management system.
Launch Dell OpenManage Power Center
Launch Dell OpenManage Server Administrator (Monolithic
Launch Dell Remote Access Console
NOTE: Launching Dell License Manager is possible only if a Windows or Linux operating system is installed and
Dell License Manager is also installed.
Launches the Dell OpenManage Power Center console for the selected system.
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system,
OpenManage Server Administrator, and Dell
OpenManage Power Center are installed on the managed node.
Launches the Dell OpenManage Server Administrator console for the selected system.
NOTE: Launching Dell OpenManage Server
Administrator is possible only if a Windows or Linux operating system and Dell OpenManage Server
Administrator are installed on the managed node.
Launches the iDRAC console for the discovered Dell servers and Rack Workstations that are License based.
Launch Remote Desktop (Monolithic Server)
Launches the remote desktop for the selected system.
NOTE: Launching remote desktop is possible only if
Windows operating system is installed and remote desktop is manually enabled in the managed node.
Dell Server Tasks
Get Warranty Information
You can use this task to see the warranty status of the selected server.
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To get warranty information:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Server Tasks → Get Warranty Information.
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell License
Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
NOTE: If the Dell License Manager has not been installed in the default path create a new task to launch Dell License
Manager. For more information, see Creating A Launch License Manager Task .
To launch Dell License Manager:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Task pane, select Dell Windows Server Tasks → Launch Dell License Manager.
Launch Dell OpenManage Power Center
NOTE: Launching OpenManage Power Center is possible only if Windows or Linux operating system and OpenManage
Server Administrator are installed on the managed node.
The Launch Dell OpenManage Power Center task allows you to launch the OpenManage Power Center console.
To launch Dell OpenManage Power Center:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Power Center.
Launch Dell OpenManage Server Administrator (Monolithic Server)
NOTE: Launching OpenManage Server Administrator is possible only if Windows or Linux operating system and
OpenManage Server Administrator is installed on the managed node.
To launch Server Administrator from the OpsMgr console:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Server Tasks → Launch Dell OpenManage Server Administrator (Monolithic Server).
NOTE: The Dell Server Management Pack Suite tasks launch the remote console in the Internet Explorer.
Launch Dell Remote Access Console
To launch Dell Remote Access Console:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Task pane, select Dell Server Tasks → Launch Dell Remote Access Console.
Launch Remote Desktop (Monolithic Server)
NOTE: Launching remote desktop is possible only if the Windows operating system is installed and remote desktop is manually enabled on the managed system.
NOTE: Remote Desktop task uses hostname to connect to the management server of a system. If the management server cannot resolve the hostname then, add the hostname and the IP address to a route to the server using its hostname that is configured on the management server.
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To launch Remote Desktop from the OpsMgr console:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell server in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Server Tasks → Launch Remote Desktop (Monolithic Server).
iSM using WMI
This section describes how you can monitor Dell devices with iSM using Windows Management Instrumentation (WMI) to retrieve details from the supported Dell devices.
This option provides scalable inventory and monitoring of the 12th generation and 13th generation of Dell PowerEdge servers and
Precision Rack Workstations. For more information about the supported platforms, see the iDRAC Service Module Installation Guide at Dell.com/manuals. This is a licensed feature.
Dell Server Management Pack Suite installer automatically imports the Server and Rack Workstation Monitoring (Licensed) feature if the prerequisites are met.
Scalable Edition features
The following table helps you understand the environment in which you can use Scalable Edition features for devices discovered through iSM using WMI. These devices are classified as Servers (iSM) in the OpsMgr console.
Table 16. Scalable Management Pack—iSM using WMI
Features
Servers (iSM)
Scalable Edition
• Inventory up to group level.
• Health monitoring at server, Rack Workstation and group level.
Discovery and grouping
The Dell Server Management Pack Suite enables you to discover and classify Dell servers.
The following table lists the details of the hardware discovery and grouping by the Server and Rack Monitoring (Licensed) feature through iSM using WMI.
Table 17. Dell Hardware discovery and grouping
Group
Dell Servers
Diagram View
Dell Monolithic Servers
Dell Modular Servers
Dell Sled Group
Hardware Type
Dell PowerEdge servers.
Dell Rack Workstation Rack Workstation Diagram Dell Precision Rack Workstations.
Discovering Dell Server in OpsMgr
Ensure that the following prerequiaites are met before you discover Dell devices through iSM using WMI:
• iSM version 2.4 is installed on the managed node.
NOTE: If you are monitoring devices through iSM using WMI feature on systems running Microsoft Nano server, see the section Installing iDRAC Service Module on Nano operating system in the
iDRAC Service Module version 2.4
Installation Guide
at Dell.com/support.
• Windows Management Instrumentation (WMI) feature is enabled on the host.
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For more information, see the section Windows Management Instrumentation providers in the Integrated Dell Remote Access
Controller7/8 with Lifecycle Controller User’s Guide at Dell.com/idracmanuals.
• In the Feature Management Dashboard, the Enable Agent Proxying task is run for the Server and Rack Workstation (Licensed) monitoring feature.
Dell servers are discovered through the OpsMgr Agent Management infrastructure.
NOTE: Discover Dell servers in the Agent Managed view under the Administration section of the OpsMgr console.
To discover a Dell server:
1.
Log on to the management server as an OpsMgr administrator.
2.
On the OpsMgr console, click Administration.
3.
At the bottom of the navigation pane, click Discovery Wizard.
4.
Run the Discovery Wizard, select Windows computers and follow the instructions on the screen.
For more information, see the OpsMgr documentation at
technet.microsoft.com
.
NOTE: The installer automatically imports the Server and Rack Workstation Monitoring (Licensed) management packs into the OpsMgr. If the installer fails to install the management packs, then, import the management packs using the OpsMgr Import Management Packs wizard or the Feature Management Dashboard.
The discovered devices are displayed under State Views under Servers (iSM) as shown in the following figure:
Figure 3. Servers (iSM)
A Dell Server (iSM) informational alert is generated when a Dell server is discovered through iDRAC Service
Module (iSM) for the very first time. This is a one-time alert.
Object discoveries for iSM using WMI
Table 18. Objects discovered through iSM using WMI.
Discovery Object
Dell Managed Server Discovery
Description
Classifies the Dell servers and populates the key attributes and components.
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Monitoring
The Monitoring pane of the OpsMgr is used to select views that provide group level health information of the discovered Dell
servers. The Severity Level Indicators
helps you to indicate the health of the Dell servers on the network.
It includes monitoring the health of Dell modular and monolithic servers, and Dell Precision Rack Workstations at their group level, both at regular intervals and on occurrence of events.
Monitored hardware components
The following table provides information about the monitored hardware components supported in Scalable feature for servers discovered through iSM using WMI.
Table 19. Monitored hardware components — Scalable feature
Hardware components iDRAC
Scalable
No
Detailed
No
Memory Group
Yes Yes
Network Interfaces Group
Yes Yes
Power Supply Group
Yes Yes
Processor Group
Yes Yes
Storage Group
Yes Yes
Storage Controller
No No iDRAC License Group iDRAC Network Interface
Intrusion Sensor
Sensors Group
BIOS Config Instance
Battery Sensor Group
Current Sensor
Current Sensor Group
Chassis Intrusion Sensor
Temperature Sensor Group
Fan Sensor
Fan Sensor Group
Intrusion Sensor
Memory Unit Instance
Yes
No
Yes
No
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
Yes
No
Yes
No
No
No
Yes
Yes
Yes
Yes
No
Yes
No
Yes
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Hardware components
Network Interfaces Physical Group
Network Interfaces Teamed Group
Processor Unit Instance
Power Supplies Unit Instance
PCIeSSD Backplane
PCIeSSD Physical Disk
Server Host NIC
Server Host NIC Group
Storage Controller Battery
Storage Controller Battery Group
Storage Controller Physical Disk Instance
Storage Connector Physical Disk Group
Storage Controller Connector Instance
Storage Controller Enclosure Fan Sensor No
Storage Controller Enclosure Fan Sensor Group No
Storage Controller Enclosure Instance
No
Storage Controller Sensors
No
Storage Controller Virtual Disk Group
No
Storage Enclosure EMM Instance
No
Storage Enclosure Physical Disk Group
No
Storage Enclosure Power Supply
No
Storage Enclosure Power Supply Group
No
Storage Enclosure Sensors
No
Storage Enclosure Temperature Sensor No
Storage Enclosure Temperature Sensor Group No
Storage Virtual Disk
SD Card
SD Card Group
Teamed Network Interface Instance
No
No
Yes
No
No
No
No
No
No
No
No
Yes
No
No
Scalable
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
Yes
No
No
No
No
No
No
No
No
Yes
Detailed
Yes
No
No
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Hardware components
Temperature Sensor
Voltage Sensor
Voltage Sensor Group
Scalable
No
No
Yes
Detailed
No
No
Yes
Views
Dell Server Management Pack Suite provides the following types of views for monitoring, under Monitoring → Dell on the OpsMgr console:
•
•
•
Alerts Views
This view is available for managing hardware and storage events from Dell Servers and Rack Workstations. The following alerts are displayed:
• Alerts for events received from Dell OpenManage Server Administrator for Dell Servers and Rack Workstations.
NOTE: Informational alerts are turned off by default. To enable informational alerts, run the Set Informational Alerts
On task for Server and Rack Workstation monitoring (Licensed) feature on the Feature Management Dashboard.
• Link-up or Link-down alerts for events received from Broadcom and Intel network interface cards.
Viewing Alerts on the OpsMgr Console
To view alerts on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → Alerts Views.
The following alerts are displayed:
• Managed Server AlertsView — Link-up and Link-down alerts from the discovered NICs are displayed.
3.
Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, (such as alert severity, resolution state, or alerts that are assigned to you) are displayed.
4.
Select an alert to view its details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell servers and supported Rack Workstations on the network.
Viewing Diagram Views on the OpsMgr console
To view the diagram views on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.
Navigate to the Diagram Views folder for the following views:
•
• Dell Rack Workstation Diagram Views
–
• Dell Server Diagram Views
–
–
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–
3.
Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell server or Rack Workstation is displayed.
4.
Select a component in the diagram to view its details in the Detail View pane.
Diagram view for servers discovered through iSM using WMI.
The following figure represents the servers discovered through iSM using WMI in the Diagram View:
Figure 4. Servers (iSM) Diagram
Complete Diagram View
The Complete Diagram View offers a graphical representation of all the supported Dell devices discovered and monitors in the
OpsMgr. You can expand and verify the status of individual devices and their components in the OpsMgr. You can view the details for the following:
• Dell Modular and Monolithic servers
• Dell Sled Group
• Dell Rack Workstations
• Chassis Management Controllers
• Remote Access Controllers
• Dell Unmanaged systems
Rack Workstation Diagram
The Dell Rack Workstation Diagram Views offers a graphical representation of all supported Rack Workstations and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Rack Workstation in the diagram to view its details in the Detail View pane.
Modular and Monolithic Systems
The Modular Systems Diagram and Monolithic Servers Diagram views offer the following details:
• Network Interfaces Group
• Memory Group
• Power Supply Group
• Sensors Group
• Processor Group
• Storage Components Group
• BIOS
• iDRAC
• Host NIC Group
• SD Card Group
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• iDRAC License Group
Modular Systems Diagram
The DellModular Systems Diagram View offers a graphical representation of all Dell modular systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Monolithic Servers Diagram
The Dell Monolithic Servers Diagram View offers a graphical representation of all Dell monolithic systems and allows you to expand and verify the status of individual devices and their components in the diagram.
Sled Servers Diagram
The Dell Sled Servers Diagram View offers a graphical representation of all Dell Sled servers and allows you to expand and verify the status of individual devices and their components in the diagram. Select a Sled server in the diagram to view its details in the
Detail View pane.
Dell Server Instance Diagram
Select a Dell server, from the Dell Modular System or Dell Monolithic Server diagram views, to view the diagram specific to that particular system.
System-specific diagrams illustrate and indicate the status of the following components:
• Network Interfaces Group
• Memory Group
• Power Supply Group
• Sensors Group
• Processor Group
• Storage Components Group
• Host NIC Group
• iDRAC License Group
• PCIe/ SSD Group
• SD Card Group
• BIOS (inventory only)
• iDRAC
State Views
This view is available for viewing the health of all Dell servers and supported Rack Workstations. In the OpsMgr console, click
Monitoring → Dell → State Views, the status of each Dell server and Rack Workstation managed by OpsMgr on the network is displayed.
You can view the status for the following groups:
• Servers (iSM)
• Servers and Rack Workstations
• Servers and Rack Workstations (Licensed)
• Dell Rack Workstation State Views
– Managed Rack Workstation
– Managed Rack Workstation (Licensed)
• Dell Server State Views
– FM Servers
– Sled Servers
– Sled Servers (iSM)
– Sled Servers (Licensed)
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– Unmanaged Servers (Licensed)
explains the various state components that the Dell Server Management Pack Suite uses with their corresponding severity levels.
Dell Unit Monitors for Server and Rack Workstation Monitoring (Licensed) feature
Monitors to assess various conditions that can occur in the monitored objects.
Table 20. Dell Unit Monitors For Server and Rack Workstation Monitoring (Licensed) feature.
Object
Dell Server
Unit Monitor
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Server Power Supply
Dell Server Power Supply Unit
Dell Server Processor Group
Dell Server Processor Group
Dell Storage Controller
Dell Server Storage Controller
Dell Server Controller Battery
Dell Server Controller Battery Unit
Dell Battery Sensor
Dell Server Battery Sensor Health
Dell Battery Sensor Group
Dell Server Battery Group Sensor Health
Dell Current Sensor
Dell Server Current Sensor Health
Dell Fan Sensor
Dell Server Fan Sensor Health
Dell Fan Sensor Group
Dell Server Fan Group Sensor Health
Dell Intrusion Sensor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
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Object
Dell Server Intrusion Sensor Health
Dell Modular Blade Server With Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Modular Blade Server Without Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Monolithic Server With Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Monolithic Server Without Operating System
Dell Server Run As Account Association
Dell Server Unit Monitor
Dell Network Interfaces Group
Dell Server Network Interface Group
Dell iDRAC Network Interface
Dell Server iDRAC Network Interface Unit
Dell Server Host NIC
Dell Server Host NIC
Dell Server License
Dell Server License
Dell Server License Group
Dell Server License Group
Physical Network Interface
Dell Server Network Interface Unit
PCIe SSD Backplane
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Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Unit Monitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Object
Dell Server PCIeSSD Backplane
PCIe SSD Extender
Dell Server PCIeSSD Extender
PCIe SSD Physical Disk
Unit Monitor
Periodic
Periodic
Dell Server PCIeSSD Physical Disk Predictive Failure Disk Periodic
Dell Server PCIeSSD Physical Disk Primary Status Periodic
Dell Server SD Card
Dell Server SD Card Periodic
Periodic Dell Server SD Card Group
Dell Server Connector Enclosure
Periodic Dell Server Connector Enclosure
Dell Storage Controller Enclosure EMM
Dell Server Enclosure EMM
Dell Storage Controller Enclosure Fan Sensor
Periodic
Periodic Dell Server Enclosure Fan Sensor
Dell Storage Controller Enclosure Physical Disk
Dell Server Enclosure External Physical Disk
Dell Storage Controller Enclosure Power Supply
Dell Server Enclosure Power Supply
Dell Storage Controller Enclosure Temperature Sensor
Dell Server Temperature Sensor
Dell Storage Controller Internal Physical Disk
Periodic
Periodic
Periodic
Dell Server Internal Physical Disk Unit
Dell Storage Controller Physical Disk
Dell Server Controller Direct Attached Physical Disk
Dell Storage Group
Periodic
Periodic
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Object
Dell Server Storage
Dell Storage Virtual Disk
Dell Server Controller Virtual Disk Unit
Dell Temperature Sensor
Dell Server Temperature Sensor Health
Dell Temperature Sensor Group
Dell Server Temperature Sensor Group Health
Dell Voltage Sensor
Dell Server Voltage Sensor Health
Dell Voltage Sensor Group
Dell Server Sensors Voltage Group
Unit Monitor
Periodic
Periodic
Periodic
Periodic
Periodic
Periodic
Rules
The following section lists the rules specific to the Dell Server and Rack Workstation Monitoring (Licensed) feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Dell servers.
Dell Servers
All informational, warning, and critical SNMP traps for Dell servers discovered using Dell Server and Rack Monitoring (Licensed) feature, have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
• Source Name = "Dell Server IP"
• OID = Actual trap ID of the trap event
• Data Provider = SNMP trap event provider
Remote iDRAC hard reset
This feature allows the administrator to perform a remote iDRAC reset operation without having to shut down the server.
Using iDRAC, you can monitor the supported servers for critical system hardware, firmware, or software issues. Sometimes, the iDRAC may become unresponsive due to various reasons. During such scenarios, you may have to turn off the server by unplugging it from the socket, after which the iDRAC will be reset.
Using the Remote iDRAC hard reset feature, whenever iDRAC becomes unresponsive, you can perform a remote iDRAC reset operation without the need to power off (iDRAC hard reset) the server. By default, the remote iDRAC hard reset feature is enabled.
This feature is available for servers discovered through iSM using WMI. For more information about this feature, see the iDRAC
Service Module Installation Guide and the section Remote iDRAC Hard Reset in the iDRAC 8/7 v2.30.30.30 User’s Guide at support.dell.com.
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Performing a remote iDRAC hard reset
This section explains the steps to perform a remote iDRAC hard reset for a device discovered thorugh iSM using WMI.
To reset the iDRAC remotely, you must first ensure that you have administrative privileges on the host OS.
To reset the iDRAC remotely, perform the following steps:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → State Views → Servers (iSM).
The state details are displayed and the servers discovered though iSM using WMI are listed in the right pane.
3.
Select a server for which you want to reset the iDRAC remotely.
4.
From the list of Dell Server Tasks displayed in the right pane, click iDRAC Hard Reset.
The Run Task - iDRAC Hard Reset window is displayed.
5.
Click Run to confirm.
The Task Status - iDRAC Hard Reset window is displayed with the status of the reset.
6.
Click Close.
The iDRAC has been remotely reset successfully.
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5
DRAC Monitoring Feature
DRAC monitoring feature supports discovery, and monitoring for the various generations of iDRAC (iDRAC6, iDRAC7, and iDRAC8 systems) using SNMP.
Discovery and grouping
The Dell Server Management Pack Suite enables you to discover and classify Dell Remote Access Controllers (DRAC), and integrated DRAC (iDRAC).
The following table lists the details of the hardware discovery and grouping by the Dell DRAC monitoring feature.
Table 21. Dell Hardware discovery and grouping.
Group
Dell Remote Access Controllers
Diagram View
Remote Access Controller Group
Hardware Type iDRAC modular, and iDRAC monolithic instances.
NOTE: DRAC monitoring feature does not support the discovery of
xx0x
iDRAC modular controllers.
You can manage these devices using the Scalable Edition of the
Server and Rack Workstation
Monitoring feature.
Discovering DRAC Devices
The DRAC devices must be discovered as network devices under the Administration section of the OpsMgr console.
To discover DRAC devices:
1.
Log on to the management server as an OpsMgr administrator.
2.
On the OpsMgr console, click Administration.
3.
At the bottom of the navigation pane, click Discovery Wizard.
4.
Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
5.
On the Add a Device console screen in OpsMgr, type the IP address that you want to scan, select the appropriate Run As account from the SNMP V1 or V2 Run As account drop-down box.
6.
Enable the DRAC monitoring feature using Feature Management Dashboard.
Scalability recommendation For OpsMgr
When managing large number of network devices in a distributed setup, use dedicated resource pools of Management Servers for each device type, if the same Management Group is also used to manage devices discovered through the Server and Rack
Workstation Monitoring feature.
Discoveries by the DRAC Monitoring Feature
Table 22. DRAC Monitoring Feature Discoveries.
Discovery Object iDRAC Discovery
Dell Integrated Remote Access Modular Discovery
Description
Discovers all supported Integrated Dell Remote Access
Controllers.
Discovers the Chassis Name and Chassis Service Tag of Dell
Integrated Remote Access Controllers for Modular systems.
iDRAC6 Modular Discovery iDRAC6 Monolithic Discovery
Discovers the iDRAC6 (Modular) group.
Discovers the iDRAC6 (Monolithic) group.
iDRAC7 Modular Discovery iDRAC7 Monolithic Discovery
Discovers the iDRAC7 (Modular) group.
Discovers the iDRAC7 (Monolithic) group.
iDRAC8 Modular Discovery
Discovers the iDRAC8 (Modular) group.
Discovers the iDRAC8 (Monolithic) group.
iDRAC8 Monolithic Discovery
Dell Remote Access Group Discovery Discovers the Dell Remote Access group and populates iDRAC.
Dell Integrated Remote Access Monolithic Group Discovery Discovers the Dell Integrated Remote Access Monolithic group and iDRAC (Monolithic).
Dell Integrated Remote Access Modular Group Discovery Discovers and populates the iDRAC (Modular) group.
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide complete health information of the discovered Dell DRAC devices. The DRAC monitoring feature discovers and monitors the health of the Dell DRAC devices. It includes monitoring health of Dell DRAC devices, both at regular intervals and on occurrence of
events. The Severity Level Indicators indicates the health of the Dell DRAC devices on the network.
NOTE: To monitor the health of DRAC devices, associate the community string Run As account with the SNMP
Monitoring Account with the target as Dell Remote Access Controller class or respective DRAC object (if you have different Run As accounts for different DRAC devices).
Alerts Views
This view is available for managing hardware and storage events from Dell DRAC devices. SNMP traps and Platform Event Traps
(PET) sent by DRAC devices are displayed by the DRAC monitoring feature.
Viewing Alerts on the OpsMgr Console
To view DRAC alerts on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → Alerts Views.
The following Alerts Views are displayed.
• PET Traps — These alerts contain information on PET traps from iDRAC6, iDRAC7, and iDRAC8 devices.
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• Remote Access Alerts — These alerts contains information on SNMP traps from iDRAC6, iDRAC7 and iDRAC8 devices.
3.
Select an alert to view the details in the Alert Details pane.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell DRAC devices on the network.
Viewing Diagrams On The OpsMgr Console
To view the diagrams for DRAC monitoring feature on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.
In the Monitoring pane on the left side, navigate to the Diagram Views folder for the following views:
•
•
Remote Access Controllers Group
3.
Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is displayed.
4.
Select a component in the diagram to view its details in the Detail View pane.
Remote Access Controllers Group
The Remote Access Controllers Group diagram view offers a graphical representation of all iDRAC6, iDRAC7 and iDRAC8 devices.
Select a component in the diagram to view its details in the Detail View pane.
Figure 5. Remote Access Controllers Group Diagram
State Views
This view is available for viewing the health of the Dell DRAC devices. In the OpsMgr console, click Monitoring → Dell → State
Views → DRAC, the status of each Dell DRAC device managed by OpsMgr on the network is displayed.
explains the various state components that the Dell Server Management Pack Suite uses with their corresponding severity levels.
Dell Unit Monitors for DRAC Monitoring Feature
Monitors to assess various conditions that can occur in DRAC monitored objects.
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Table 23. Dell Unit Monitors for DRAC Monitoring Feature
Object iDRAC6 Modular
Dell Remote Access Status iDRAC6 Monolithic
Unit Monitor
Event and Periodic
Dell Remote Access Status Event and Periodic iDRAC7 Modular
NOTE: For iDRAC7 modular and monolithic servers, the Dell RAC periodic-based and Dell RAC triggered-based unit monitors are disabled.
Dell Remote Access Status Event and Periodic
Controller Global Status
Controller Global Storage Status
Event and Periodic
Event and Periodic iDRAC7 Monolithic
Dell Remote Access Status Event and Periodic
Event and Periodic Controller Global Status
Controller Global Storage Status Event and Periodic iDRAC8 Modular
NOTE: For iDRAC8 modular and monolithic servers, the Dell RAC periodic-based and Dell RAC triggered-based unit monitors are disabled.
Dell Remote Access Status Event and Periodic
Controller Global Status
Controller Global Storage Status iDRAC8 Monolithic
Dell Remote Access Status
Event and Periodic
Event and Periodic
Controller Global Status
Controller Global Storage Status
Event and Periodic
Event and Periodic
Event and Periodic
Rules
The following section lists the rules specific to the Dell DRAC monitoring feature.
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Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from DRAC traps.
DRAC Devices
All informational, warning, and critical SNMP traps for the DRAC devices have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
• Source Name = "DRAC/CMC name or ip"
• OID = Actual trap ID of the DRAC /CMC SNMP trap event
• Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational alerts management pack.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Task Summary
Performing Dell Tasks using DRAC
Following table provides a summary of the Dell tasks that are performed using the DRAC:
Table 24. Dell Tasks using DRAC
Task
Description
Launches the Dell License manager on the management system.
Launch Dell Remote Access Console
Launches the DRAC console for the discovered DRAC.
Launches the remote desktop for the selected system.
NOTE: This feature is available only on systems with iDRAC7, and iDRAC8.
Launches the Server Administrator.
NOTE:
• Server Administrator console is launched only if the
Server Administrator is configured on the default port.
• This feature is available only on systems with iDRAC7, and iDRAC8.
Dell Remote Access Controller (DRAC) Tasks
Launch Dell License Manager
The Launch Dell License Manager task allows you to launch the Dell License Manager on management systems. Dell License
Manager is a one-to-many license deployment and reporting tool for Dell iDRAC licenses.
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NOTE: If the Dell License Manager has not been installed in the default path, create a new task to launch Dell License
Manager. For more information, see Creating a Launch License Manager Task
.
To launch Dell License Manager:
1.
In the OpsMgr console, navigate to Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell DRAC /iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell License Manager.
Launch Dell Remote Access Console
You can use this task to launch the Dell Remote Access Console, if the DRAC is installed on the Dell system.
To launch Dell Remote Access console:
1.
In the OpsMgr console, navigate to a Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired DRAC/iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Dell Remote Access Console.
Launch Remote Desktop
NOTE:
• The remote desktop feature is available only on systems with iDRAC7, and iDRAC8.
• Launching remote desktop is possible only if remote desktop is enabled manually in the managed node.
To launch remote desktop:
1.
In the OpsMgr console, navigate to Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell DRAC/ iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Remote Desktop.
Launch Server Administrator
NOTE:
• Dell Server Administrator console is launched only if the Server Administrator is configured on the default port.
• Dell Server Administrator feature is available only on systems with iDRAC7, and iDRAC8.
To launch Server Administrator:
1.
In the OpsMgr console, navigate to Dell Diagram Views, State Views, or Alerts Views.
2.
Select the desired Dell DRAC/ iDRAC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell Remote Access Controller Tasks → Launch Server Administrator.
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Chassis Monitoring Feature
The Chassis monitoring feature supports discovery and monitoring of Chassis Management Controller (CMC) on Dell PowerEdge
FX2/FX2s chassis, Dell PowerEdge VRTX chassis, Dell PowerEdge M1000e chassis, and Dell OEM Ready chassis using SNMP or
WS-MAN protocol.
Chassis monitoring feature also supports Detailed monitoring of individual chassis components in the supported OpsMgr.
6
Discovery and grouping
The Dell Server Management Pack Suite enables you to discover and classify Dell Chassis Management Controllers (CMC), Dell
PowerEdge FX2/ FX2s, Dell PowerEdge M1000e, and Dell PowerEdge VRTX.
The following table lists the details of the hardware discovery and grouping by the Dell CMC monitoring feature.
Table 25. Dell Hardware discovery and grouping.
Group
Dell CMC
Diagram View
Dell Chassis Management Controllers
(CMC) group
Hardware Type
CMC instances on the network, chassis slot summary and server modules for
CMC.
Dell PowerEdge M1000e
Dell PowerEdge VRTX
Dell FX2
Dell M1000e Chassis group
Dell VRTX Chassis group
Dell FX2 Chassis Group
Dell PowerEdge M1000e
Dell PowerEdge VRTX
Dell PowerEdge FX2
Discovering Chassis devices
The Chassis devices should be discovered as network devices under the Administration section of the OpsMgr console.
To discover Chassis devices:
1.
Log on to the management server as an OpsMgr administrator.
2.
On the OpsMgr console, click Administration.
3.
At the bottom of the navigation pane, click Discovery Wizard.
4.
Run the Discovery Wizard, select Network devices and follow the instructions on the screen.
For more information, see the OpsMgr documentation at technet.microsoft.com.
NOTE: Select the Run As Account created for discovering the chassis devices. For more information, see the
"Configuring Dell Chassis Management Controller feature for correlating Server modules with Chassis slot summary" section of the
Dell Server Management Pack Suite Version 6.3 for Microsoft System Center Operations
Manager Installation Guide
at dell.com/OMConnectionsEnterpriseSystemsManagement.
5.
On the Add a Device console screen in OpsMgr, type the IP address that you want to scan, select the appropriate Run As
Account from the SNMP V1 or V2 Run As Account drop-down box.
6.
Enable the Chassis monitoring feature using the Feature Management Dashboard.
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Discoveries by the Dell Chassis Monitoring Feature
Table 26. Dell Chassis Monitoring Feature Discoveries.
Discovery Object
Dell CMC Discovery
Description
Discovers all supported Dell CMCs, Dell PowerEdge FX2, Dell
PowerEdge VRTX, Dell PowerEdge M1000e, and Dell OEM
Ready chassis.
Dell CMC Slot Discovery
Dell Chassis Detailed Discovery
Discovers slots on the CMC device.
Discovers all Dell chassis components.
Monitoring
After you install the Dell Server Management Pack Suite, you can use the Monitoring pane of the OpsMgr to select views that provide complete health information of the discovered Dell CMC devices. The Chassis monitoring feature discovers and monitors
Chassis Monitoring includes monitoring the health of Dell chassis devices, both at regular intervals and on occurrence of events.
NOTE: To perform Chassis Detailed monitoring, create Run As Accounts with WS-MAN credentials needed for accessing the Dell CMCs and associate it to the profiles — Dell CMC Login Account Run As Profiles.
Monitored hardware components
The following table provides information on the monitored hardware components supported in Scalable and Detailed feature.
NOTE:
• Some inventory attributes and health will not be available if RACADM utility is not present. Hence, an one-time warning alert is generated asking you to install RACADM utility.
• In absence of RACADM utility CMC Group, CMC component, IO Module component, IO Module Group, and Power Supply
Group components will be in Warning state. To monitor CMC Group, CMC component, IO Module component, IO Module
Group, and Power Supply Group components; enable RACADM utility.
Table 27. Monitored hardware components — Scalable and Detailed feature.
Hardware Components
CMC Slot Information
Scalable
No
Detailed
No
CMC Slot
No No
Fan Group
No Yes
Fan
No Yes
IO Module
No Yes
IO Module Group
No Yes
PCIe Device Group
No No
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Hardware Components
PCIe Device
Power Supply Group
Power Supply
Storage
Storage Controller
Storage Controller Virtual Disk Group
Storage Controller Virtual Disk
Storage Controller Physical Disk Group
Storage Controller Physical Disk
Storage Enclosure
No
No
No
No
No
No
No
Scalable
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Detailed
No
Yes
Yes
Alerts Views
This view is available for managing hardware and storage events from Dell CMC devices. SNMP traps sent by Chassis devices are displayed by the Chassis monitoring feature.
Viewing Alerts on the OpsMgr Console
To view Chassis monitoring alerts on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring.
2.
Click Dell → Alerts Views.
The following individual Alerts Views are displayed:
• CMC Alerts — SNMP traps from the discovered Chassis devices are displayed.
• Dell Chassis Alert Views
– Dell FX2 Chassis Alerts — SNMP traps from the discovered Dell PowerEdge FX2 chassis devices are displayed.
– Dell M1000e Chassis Alerts — SNMP traps from the discovered Dell PowerEdge M1000e chassis devices are displayed.
– Dell VRTX Chassis Alerts — SNMP traps from the discovered Dell PowerEdge VRTX chassis devices are displayed.
3.
Select any of the Alerts Views.
On the right pane of each of the individual Alerts Views, alerts that meet the criteria you specify, such as alert severity, resolution state, or alerts that are assigned to you is displayed.
4.
Select an alert to view the details in the Alert Details pane.
Diagram Views
The Diagram Views offers a hierarchical and graphical representation of all Dell CMC devices, Dell FX2, Dell M1000e, and Dell VRTX on the network.
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Viewing Diagrams on the OpsMgr Console
To view the diagrams for chassis monitoring feature on the OpsMgr console:
1.
Launch the OpsMgr console and click Monitoring → Dell → Diagram Views.
2.
Navigate to the Diagram Views folder for the following views:
•
.
•
Chassis Management Controllers Group
.
•
.
– Dell FX2 Chassis Diagram View.
– Dell M1000e Chassis Diagram View.
– Dell VRTX Chassis Diagram View.
3.
Select any of the Diagram Views.
On the right pane the hierarchical and graphical representation of the selected Dell device is displayed.
4.
Select a component in the diagram to view its details in the Detail View pane.
Chassis Management Controllers group
The Chassis Management Controllers Group diagram view offers a graphical representation of all Dell CMC, Dell PowerEdge FX2,
.
Figure 6. Chassis Management Controllers group diagram
For discovered CMC chassis, enable slot discovery which is disabled by default to view:
• The occupied and free slot summary in the Chassis Slots Summary.
• The slot-inventory details modified on CMC chassis that are reflected in the Diagram View.
• The correlation of discovered Dell servers using Licensed or license-free monitoring feature with the server modules of CMC chassis that are displayed in the Chassis Management Controllers Group diagram. The Dell system is visible under the slot in the diagram.
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NOTE: Create Run As Account for CMC slot discovery with simple, basic, or digest authentication only. For more information, see "Configuring the Dell Chassis Management Controller Feature for Correlating Server Modules with
Chassis Slot Summary" section of the
Dell Server Management Pack Suite Version 6.3 for Microsoft System Center
Operations Manager Installation Guide
at dell.com/support/home.
NOTE: The iDRAC firmware of the modular systems should be compatible with the CMC firmware, failing which, the
Service Tag is displayed as Not Available and the Chassis Blade Correlation may not be possible.
Dell Chassis Diagram Views
The Dell Chassis diagram view offers a graphical representation of Dell PowerEdge FX2, Dell PowerEdge M1000e chassis, and Dell
PowerEdge VRTX chassis devices. Select a component in the diagram to view its details in the Detail View pane.
State Views
This view is available for viewing the health of the Dell CMC devices. In the OpsMgr console, click Monitoring → Dell → State
Views, the status of each Dell device managed by OpsMgr on the network is displayed.
Select the Dell CMC device group for which you want to see the State view. You can view the status for the following:
• CMC
• Dell Chassis State Views
– Dell FX2 Chassis State View
– Dell M1000e Chassis State View
– Dell VRTX Chassis State View
explains the various state components that the Server Management Pack Suite uses with their corresponding severity levels.
Dell Unit Monitors for Chassis Monitoring feature
Monitors to assess various conditions that can occur in chassis monitored objects.
Table 28. Dell Unit Monitors for Chassis Monitoring feature.
Object
Dell CMC
Unit Monitor
Event and Periodic Dell CMC Status
Dell Chassis Overall Health
Event and Periodic
Dell Chassis Overall Health Unit Monitor
Dell Chassis IO Module
Periodic
Dell Chassis IO Module Health Poll Based Unit Monitor
Dell Modular Chassis Fan
Periodic
Dell Chassis Fan Health Poll Based Unit Monitor
Dell Chassis Modular Controller
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Object
Dell Chassis CMC Health Poll Based Unit Monitor
Dell Chassis Modular Controller Group
Unit Monitor
Periodic
Dell Chassis CMC Group Health Poll Based Unit Monitor
Dell Chassis Modular Power Supply
Periodic
Dell Chassis Power Supply Health Poll Based Unit Monitor
Dell Chassis Modular Power Supply Group
Periodic
Dell Chassis Power Supply Group Health Poll Based Unit
Monitor
Dell Chassis Modular PCIe Device
Periodic
Periodic
Dell Chassis PCIe Device Health Poll Based Unit Monitor
Dell Chassis Storage Enclosure
Dell Chassis Storage Enclosure Health Poll Based Unit
Monitor
Dell Chassis Storage Controller
Periodic
Dell Chassis Storage Controller Health Poll Based Unit
Monitor
Dell Chassis Storage Controller Battery Health Poll Based
Unit Monitor
Dell Chassis Storage Controller Virtual Disk
Periodic
Periodic
Dell Chassis Storage Virtual Disk Health Poll Based Unit
Monitor
Dell Chassis Storage Controller Enclosure Internal Physical Disk
Periodic
Dell Chassis Storage Internal Physical Disk Primary Health
Status Poll Based Unit Monitor
Dell Chassis Storage Internal Physical Disk Predictive
Failure Health Status Poll Based Unit Monitor
Dell Chassis Storage Controller Enclosure External Physical Disk
Periodic
Periodic
Dell Chassis Storage External Physical Disk Primary Health
Status Poll Based Unit Monitor
Periodic
Dell Chassis Storage External Physical Disk Predictive
Failure Health Status Poll Based Unit Monitor
Periodic
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Rules
The following section lists the rules specific to the Dell Chassis monitoring feature.
Dell Systems Event Processing Rules
The Dell Server Management Pack Suite processes rules from Chassis traps.
Chassis devices
All informational, warning, and critical SNMP traps for the chassis devices have a corresponding SNMP trap rule.
Each of these rules are processed based on the following criteria:
• Source Name = "DRAC/CMC name or IP"
• OID = Actual trap ID of the DRAC/CMC SNMP trap event
• Data Provider = SNMP trap
NOTE: Informational alerts are turned off by default. To receive these alerts, import informational alerts management pack.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Task Summary
Performing Dell Task using the Dell Chassis
Following table provides a summary of the Dell task that you can perform using the Dell chassis:
Table 29. Dell Task using The Dell Chassis.
Task
Description
Launches the CMC console.
Dell Chassis Tasks
Launch Dell CMC Console
To launch the CMC console.
1.
In the OpsMgr console, navigate to Dell Diagram Views, State Views, or Alerts Views.
2.
Select the CMC device in any of the Diagram Views or State Views or an alert in the Alerts Views.
3.
In the Tasks pane, select Dell CMC Tasks → Launch Dell CMC Console.
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Chassis modular server correlation feature
Chassis modular server correlation feature supports:
• Correlation of discovered Dell Modular Servers using licensed or license-free monitoring feature with Chassis slots.
NOTE: CMC slot discovery is disabled by default. Hence, enable CMC slot discovery for the correlation feature to work.
• Correlation of Chassis Shared Storage components with Dell servers.
NOTE: Imports Chassis detailed monitoring for the correlation of chassis shared components with Dell servers.
7
Discoveries by the chassis modular server correlation feature
Table 30. Chassis modular server correlation feature discoveries.
Discovery Object
Dell CMC chassis to modular server correlation discovery
Description
Discovers the correlation between the CMC chassis and the
Dell modular systems.
Dell chassis storage to blade server correlation discovery
Discovers the correlation between chassis shared components with Dell servers discovered through the Server and Rack
Workstation Monitoring.
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8
Feature Management Dashboard
The Feature Management Dashboard provides facilities for the configuration of Dell Server Management Pack Suite monitoring features to monitor the various Dell systems — Dell servers, Dell Precision Racks, Dell Remote Access Controllers (DRAC), Dell
PowerEdge FX2/ FX2s, Dell PowerEdge VRTX, Dell PowerEdge M1000e, and integrated DRAC (iDRAC). The Feature Management
Dashboard provides the following monitoring features.
• Server and Rack Workstation Monitoring Feature
• Server and Rack Workstation Monitoring (Licensed) Feature
• DRAC Monitoring Feature
• Chassis Monitoring Feature
• Chassis Modular Server Correlation Feature
Discovery by Dell Feature Management Pack
Table 31. Dell Feature Management Pack Discovery.
Discovery Object
Dell Feature Management Host Discovery
Description
Populates the dashboard if the management server is the feature management pack host. The management server on which the Dell Server Management Pack Suite is installed first, is selected as the feature management pack host.
Tasks
Tasks are available in the Tasks pane of the OpsMgr console. When you select a device or a component, the relevant tasks appear in the Tasks pane.
Feature Management Tasks
The following table lists the tasks available on the Feature Management Dashboard. Some tasks listed in the Feature Management
Tasks table appear only after you have imported a particular monitoring feature.
NOTE:
• In the Event log, ignore the errors pertaining to reimporting of existing management packs. These errors occur when
Feature Management Dashboard reimports all the dependent management packs that were already imported while importing a monitoring feature.
• Wait for a task to complete (view the state update change in the dashboard) before launching another task using the
Feature Management Dashboard.
• The Refresh dashboard task may not update the dashboard immediately; it might take a few minutes to update the dashboard contents.
Table 32. Feature Management Tasks.
Tasks
Chassis Modular Server Correlation
Import Chassis Modular Server Correlation Feature
Refresh Dashboard
Refresh Node Count
Remove Chassis Modular Server Correlation Feature
Upgrade Chassis Modular Server Correlation Feature
Chassis Monitoring
Import Chassis Monitoring Detailed Feature
Import Chassis Monitoring Scalable Feature
Refresh Dashboard
Refresh Node Count
Remove Chassis Monitoring Feature
Set to Chassis Detailed Monitoring Feature
Set to Chassis Scalable Monitoring Feature
Description
Imports the chassis modular server correlation feature.
Updates the Feature Management Dashboard.
Updates the node count.
Removes the chassis modular server correlation monitoring feature.
Upgrades to the latest version of the chassis modular server correlation feature.
Imports the chassis detailed monitoring feature.
Imports the chassis scalable monitoring feature.
Updates the Feature Management Dashboard.
Updates the node count.
Removes the chassis monitoring feature (both scalable and detailed monitoring feature).
If the Scalable feature is running on the system, the Feature
Management Dashboard switches from the Scalable feature to the Detailed feature.
On upgrading from a previous version, run this task to use the latest version for this monitoring feature.
If the Detailed feature is running on the system, the Feature
Management Dashboard switches from the Detailed feature to the Scalable feature. On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
DRAC Monitoring
Import DRAC Monitoring Feature
Refresh Dashboard
Refresh Node Count
Remove DRAC Monitoring Feature
Upgrade DRAC Monitoring Feature
Server and Rack Workstation Monitoring
Enable Agent Proxying
Import Detailed Feature
Imports the DRAC monitoring feature.
Updates the Feature Management Dashboard.
Updates the node count.
Removes the DRAC monitoring feature.
Upgrades to the latest version of the DRAC monitoring feature.
Enables agent proxying for Dell servers.
Imports the Detailed feature of the Server and Rack
Workstation Monitoring feature.
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Tasks
Import Scalable Feature
Refresh Dashboard
Refresh Node Count
Remove Monitoring Feature
Set as Preferred Monitoring Method
Set Informational Alerts Off
Set Informational Alerts On
Set to Detailed Feature
Set to Scalable Feature
Server and Rack Workstation Monitoring (Licensed)
Associate Run-As Account
Enable Agent Proxying
Refresh Dashboard
Refresh Node Count
Remove Monitoring Feature (Licensed)
Set as Preferred Monitoring Method (Licensed)
Description
Imports the Scalable feature of the Server and Rack
Workstation Monitoring feature.
Updates the Feature Management Dashboard.
Updates the node count.
Removes the Server and Rack Workstation Monitoring feature.
This task enables the Server and Rack Workstation
Monitoring feature as the preferred monitoring method for the Dell servers and Rack Workstations, when the Dell
Servers and Rack Workstations in the setup are monitored through both the Server and Rack Workstation Monitoring feature, and the Server and Rack Workstation Monitoring
(Licensed) feature.
Informational alerts are turned off when the Server and Rack
Workstation Monitoring Scalable Monitoring is in use.
Informational alerts are turned on when the Server and Rack
Workstation Monitoring Scalable Monitoring is in use.
If the Scalable feature is running on the system, the Feature
Management Dashboard switches from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
If the Detailed feature is running on the system, the Feature
Management Dashboard switches from the Detailed feature to the Scalable feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
This task associates the Run As Account used for SMASH discovery with all Dell Server objects, required for health monitoring. For more information, see
Enables agent proxying for Dell servers running the supported iSM version and also triggers discovery of these servers.
Updates the Feature Management Dashboard.
Updates the node count.
Removes the Server and Rack Workstation Monitoring
(Licensed) feature.
This task enables the Server and Rack Workstation
Monitoring (Licensed) feature as the preferred monitoring method for the Dell servers and Rack Workstations, when the Dell servers and Rack Workstations in the setup are
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Tasks
Set to Detailed Feature (Licensed)
Set to Scalable Feature (Licensed)
Description monitored through both, Server and Rack Workstation
Monitoring feature, and Server and Rack Workstation
Monitoring (Licensed) feature.
If the Scalable feature is running on the system, the Feature
Management Dashboard switches from the Scalable feature to the Detailed feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
If the Detailed feature is running on the system, the Feature
Management Dashboard switches from the Detailed feature to the Scalable feature.
On upgrading from the previous version, run this task to use the latest version for this monitoring feature.
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Licensing for Dell Server Management Pack Suite
9
License Information
The Server and Rack Workstation Monitoring (Licensed) feature in Dell Server Management Pack Suite for OpsMgr is licensed.
Information on the process for obtaining software licenses is as follows.
Licenses
Licenses are available as tiered bundles of 1, 50, 200, and Unlimited node(s). One node license is available for evaluation purposes at no additional charge. You are required to purchase at least one license per OpsMgr Management group.
For more information on licensing, go to Dell TechCenter website and then OpenManage Integration Suite for Microsoft System
Center Wiki page.
Purchasing Licenses
To leverage the Server and Rack Workstation Monitoring (Licensed) feature functionalities, you must first purchase the appropriate
License Key SKU (based on the desired number of managed nodes). You can purchase licenses from Dell Sales. The order confirmation and license is sent as an e-mail to the e-mail ID that you have specified in My Account — Dell. The purchased licenses are also downloadable from the Dell Online Licensing portal — dell.com/support/licensing.
Checking License Usage
A Console requires a license to manage Dell PowerEdge servers. To view the Dell PowerEdge servers managed by Server and Rack
Workstation Monitoring (Licensed) feature for OpsMgr: In OpsMgr, select Monitoring → Dell → Feature Management Dashboard
The number of nodes consumed is displayed in the Total Node Count column.
When the number of Dell PowerEdge servers increase in a data center, you can purchase the appropriate license bundle.
Change from Dell Server Management Pack Suite Version 6.0 for OpsMgr
Until Dell Server Management Pack Suite Version 6.0 for OpsMgr; Dell Connections License Manager (DCLM) was required to manage licenses. For Dell Server Management Pack Suite Version 6.1 and later, you do not require DCLM.
There is no longer a license-count enforcement post DCLM being removed. You can continue to manage the Dell PowerEdge servers using Server and Rack Workstation Monitoring (Licensed) feature for OpsMgr even after reaching or exceeding the limit of the number of licenses purchased from Dell. The Checking License Usage section presents the steps to help you determine the number of nodes being managed to ensure that you have the appropriate number of license entitlements from Dell Inc. Purchase additional licenses if the number of nodes you are managing exceeds the number of licenses you have purchased.
Licenses that you have purchased for Dell Server Management Pack Suite Version 6.0 for OpsMgr are still applicable to Dell Server
Management Pack Suite Version 6.1 and later for OpsMgr. So, after a product upgrade, the earlier license is still valid and you can still manage servers per the permissible count mentioned in the previously purchased license.
License terms and conditions
The licenses are also governed by the same license terms as the product EULA. You can get the latest updated license terms at dell.com/learn/us/en/uscorp1/terms?s=corp. For further queries, contact Dell Sales and Support.
10
Related documentation and resources
This chapter gives the details of documents and references to help you work with Dell Server Management Pack Suite.
Microsoft guidelines for performance and scalability for Operations
Manager
For optimal performance, deploy device-specific Server Management Pack Suite on different management servers.
For information on Microsoft’s recommendations for scalability, see the Microsoft website at technet.microsoft.com.
NOTE: Make sure that the Autogrow option is enabled in Operations Manager Data Warehouse and/or Database for improved performance.
Other documents you may need
Besides this User's Guide, you may need to see the following guides available at dell.com/support/home.
•
Integrated Dell Remote Access Controller with Life Cycle Controller User’s Guide
•
iDRAC Service Module Installation Guide
•
Dell OpenManage Installation and Security User's Guide
•
Dell OpenManage Server Administrator Installation Guide
•
Dell OpenManage Server Administrator Compatibility Guide
•
Dell OpenManage Server Administrator CIM Reference Guide
•
Dell OpenManage Server Administrator Messages Reference Guide
•
Dell OpenManage Server Administrator Command Line Interface User's Guide
•
Dell OpenManage Baseboard Management Controller Utilities User’s Guide
•
Dell OpenManage Port Information Guide
•
Dell Lifecycle Controller User’s Guide
•
Dell Chassis Management Controller User’s Guide
•
Dell Chassis Management Controller for Dell PowerEdge VRTX User’s Guide
•
Dell Chassis Management Controller for Dell PowerEdge FX2 User’s Guide
The Dell Systems Management Tools and Documentation DVD contains a release notes file for Server Administrator and additional release notes files for other systems management software applications found on the DVD.
Accessing Documents From Dell Support Site
To access the documents from Dell Support site:
1.
Go to dell.com/support/manuals.
2.
In the Tell us about your Dell system section, under No, select Choose from a list of all Dell products and click Continue.
3.
In the Select your product type section, click Software and Security.
4.
In the Choose your Dell Software section, click the required link from the following:
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• Client System Management
• Enterprise System Management
• Remote Enterprise System Management
• Serviceability Tools
5.
To view the document, click the required product version.
NOTE: You can also directly access the documents using the following links:
• For Enterprise System Management documents — dell.com/openmanagemanuals
• For Remote Enterprise System Management documents — dell.com/esmmanuals
• For Serviceability Tools documents — dell.com/serviceabilitytools
• For Client System Management documents — dell.com/OMConnectionsClient
• For OpenManage Connections Enterprise systems management documents — dell.com/
OMConnectionsEnterpriseSystemsManagement
• For OpenManage Connections Client systems management documents — dell.com/OMConnectionsClient
Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:
1.
Visit dell.com/support.
2.
Select your support category.
3.
Verify your country or region in the Choose a Country/Region drop-down menu at the top of page.
4.
Select the appropriate service or support link based on your need.
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Appendix A — Issues And Resolutions
Issues and resolutions
The following table lists the known issues, resolutions, and where the issues are applicable.
Table 33. Issues and resolutions
Issue Resolution
Discovery through iSM using WMI fails when a managed node is running
Windows Server 2008 R2 and the
Management server is running
OpsMgr 2012 R2.
Ensure that you have installed Windows
Management Framework version 4.0.
On the management server, apply the
Microsoft Security update for Update
Rollup 7 (or later) for System Center 2012
R2 Operations Manager. For more information, see support.microsoft.com.
Applicable To
Dell Server and Rack Workstation
Monitoring (Licensed) Feature
This issue pertains to discovery through iSM using WMI only.
You can install the following updates from
catalog.update.microsoft.com. Ensure that you install these updates in the order listed below:
1.
Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Server
2.
Update Rollup for Microsoft System
Center 2012 R2 - Operations Manager
Console
Discover the server running Windows
Server 2008 R2 operating system.
Set as Preferred Monitoring Method task fails to remove the duplicate objects in either or both of the following scenarios:
• Correlation of Dell Modular servers with chassis slots
• Monitoring FM servers
To remove the duplicate objects, perform the following steps:
1.
Navigate to the Feature
Management Dashboard, select the
Chassis Modular Server Correlation feature and then click Remove
Chassis Modular Server Correlation
Feature from the Dell Monitoring
Feature Tasks menu in the right pane.
Re-import the Chassis Modular
Server Correlation. You will now be able to use the Set as Preferred
Monitoring Method task functions to remove the duplicate objects.
2.
If the task is still failing, then perform the following steps:
Dell Chassis Modular Server Correlation
Feature a.
Disable the Dell CMC Chassis to
Modular Blade Server
Correlation Discovery object discovery.
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79
Issue
The Agent proxy not enabled alerts are displayed in the Active Alerts list for Dell servers discovered through iSM.
Resolution b.
Disable the object discovery corresponding to the method used for discovering the modular servers.
For example:
If the duplicate object is discovered through OMSA, then navigate to Authoring → Object
Discoveries and then search for
Dell Server Discovery; which is targeted at the
Windows Computer and disable the DoDiscovery attribute for that object.
NOTE: In case the duplicate object has been created for FM servers, then disable the following object discoveries for
FM servers:
•
Dell FM Server
Agent-based
Discovery
•
Dell FM Server
Agent-free Discovery
•
Dell FM Server iSM
Discovery
3.
Run the following command from the
Operations Manager Shell:
Remove-
SCOMDisabledClassInstance.
NOTE: This step may take up to 48 hours to complete.
Applicable To
To resolve this issue, perform the following steps:
Dell Server and Rack Workstation
Monitoring (Licensed) Feature
1.
Navigate to the Feature Management
Dashboard, and click Server and Rack
Workstation Monitoring (Licensed).
2.
In the right pane, under Dell
Monitoring Feature Tasks, click
Enable Agent Proxying.
The Run Task - Enable Agent
Proxying window is displayed.
3.
Click Override, and then click the field under New Value for the AutoResolve
Warnings/Errors parameter and set the value as True.
4.
Now click Override and then click
Run.
5.
Close the task status window.
Clear the existing alerts from the active alerts list. These alerts will no longer be displayed for future discoveries.
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Issue
In the Diagram View for Dell network devices, the basic attributes are not displayed for the Dell DRAC and chassis objects.
Resolution
To resolve this issue, you can view the detailed set of attributes by clicking the objects in the State View.
Applicable To
Dell Chassis Monitoring Feature
Server Modules and Chassis Slot
Summary Information are not visible under CMC.
• Make sure that OpenManage Server
Administrator (OMSA) or DRAC tools are installed on the management server managing the CMC.
• Make sure that you have configured the Run As Account for CMC devices and associated them with "Dell CMC
Login Account".
• Make sure that Dell CMC Slot
Discovery and rules are enabled from the Authoring Pane of the OpsMgr console.
Dell Chassis Monitoring Feature
Dell Server Management Pack Suite Errors while running the Repair option in Dell Server Management Pack Suite from the Add/Remove Programs or
Uninstall or change a program window.
Use the Repair option in the installer. For more information, see ”Using The Repair
Option In The Installer" section of the Dell
Server Management Pack Suite Version
6.3 for Microsoft System Center
Operations Manager Installation Guide.
If there is a delayed response while discovering a chassis, then the latest information from the device is not updated, the Script Timeout Error is generated or the log files in the Temp folder are not cleared.
Increase the Script Timeout value on the
Override Properties screen for the CMC device which is experiencing a delayed response. For more information on
Overrides, see the OpsMgr documentation at technet.microsoft.com.
Dell Chassis Monitoring Feature
Feature management host server health service is non-functional.
If the selected management server has stopped functioning, the executed Feature
Management task fails. In such an instance, where the selected management server is corrupt or the health service cannot be obtained, decommission the management server to remove stale objects. For more information, see technet.microsoft.com/en-us/library/ hh456439.aspx.
Dell Server Management Pack Suite
Select a management server from the remaining management servers, and override the FMPHostFQDN of Feature
Management Host Discovery.
Dell OM: Server and its component health computation failed alert is displayed under Monitoring → Alerts
Views → Server Alerts on the console.
Manually associate the Run As Account for monitoring Dell server. For more
information, see Associating Run As
Account for monitoring a Dell Server using the Server and Rack Workstation
Monitoring (Licensed) Feature.
Dell Agent-free Monitoring Feature
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Known Limitations
Table 34. Known Limitations.
Limitation
Dell MP, Power Control, and LED tasks use only the default credentials. When you create a new task in the Authoring pane and view it, you can see the username and the password you specified. The credentials are not hidden when you view the task.
Applicable to
Dell Server Management Pack Suite
While using health explorer, some unit monitors in Server
Management Pack Suite (under Sensors and OpenManage
Services instances) may display a green status though the subinstance does not exist. This is because unit monitors cannot have an Unavailable state when the target class is present and the unit monitor has been executed.
Dell Server Management Pack Suite
Intrusion unit monitor status under sensors is only for chassis and does not include health of bezel intrusion.
Dell Server Management Pack Suite
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12
Appendix B
Creating a Simple Authentication Run As Account
1.
Log on to OpsMgr as an administrator for the OpsMgr Management Group.
2.
On the OpsMgr console, click Administration.
3.
Click Run As Configuration → Accounts.
4.
Right-click Accounts, and then click Create Run As Account.
The Create Run As Account Wizard screen is displayed.
5.
Click Next.
6.
From the Run As account type: drop-down menu, select Simple Authentication.
7.
Provide a display name in the Display name: text box.
8.
Provide a brief description in the Description (optional): text box and click Next.
9.
On the Credentials screen provide the iDRAC login credentials for the systems you want to discover using the Server and Rack
Workstation Monitoring (Licensed) feature.
10. Click Next.
11. Select the Less secure or More secure option as appropriate.
For more information, see the OpsMgr documentation at technet.microsoft.com/en-us/library/hh321655.aspx.
NOTE: If the iDRAC login credentials are different for each of the systems, create a separate Run As Account for each of them.
12. Click Create.
13. After the Run As Account has been created, click Close.
Associating a Run As Account for monitoring a Dell server using the
Server and Rack Workstation Monitoring (Licensed) feature
For monitoring the Dell server, the Run As account used to discover it must be associated with the Dell server in the SMASH
Device Monitoring Profile. The management pack performs the association automatically. But sometimes, you have to manually associate the Run As account.
To manually associate the Run As account in the SMASH Device Monitoring Profile:
1.
Launch OpsMgr, and click Administration.
2.
In the Administration pane, browse to Run As Configuration → Profiles.
3.
From the list of available profiles, right-click SMASH Device Monitoring Profile and click Properties.
The Introduction screen is displayed.
4.
Click Next.
The Specify the Run As profile's general properties screen is displayed.
5.
Click Next.
The Run As Accounts screen is displayed.
6.
Click Add.
The Add a Run As Account screen is displayed.
7.
Select the run as account used to discover the Dell server from the Run As Account: drop-down list.
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NOTE: If you are using multiple Run As Account to discover devices, associate each device with its associated Run
As account.
8.
Click. A selected class, group, or object and add the association for the server in the SMASH Monitoring Profile.
• Click Select → Class option, use Dell server as the selection.
• Click Select → Group option, use the group containing the Dell server objects as the selection.
• Click Select → Object option, use the individual Dell server object as the selection.
9.
Click OK.
10. Click Save and Close.
NOTE: If the Run As Account association is not successful, the alert Dell OM: Server and its component health computation failed is displayed under Monitoring → Alerts View → Server Alerts on the console.
Severity Level Indicators
The following table lists the icons that indicate the severity levels of the discovered Dell devices on the OpsMgr console.
Table 35. Severity Level Indicators.
Icon Severity Level
Normal/OK — The component is working as expected.
Warning/Noncritical — A probe or other monitoring device has detected a reading for the component that is above or below the acceptable level. The component may still be functioning, but it could fail.
The component may also be functioning in an impaired state.
Critical/Failure/Error — The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred.
The health status is not applicable for the specific component.
The service is unavailable.
Associate Run As Account task — Server and Rack Workstation
Monitoring (Licensed) feature
Associate Run As Account task associates the Run As Account used for SMASH discovery with all Dell Server objects, required for health monitoring. This task is available as an option for performing object-level association.
WARNING: Perform the Associate Run As Account task only if necessary. This task affects the configuration of all Dell
Server objects. Dell Server Run As Account Association unit monitor automatically performs the object-level association.
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Appendix C - Enabling External Program Tasks
For tasks provided by the Dell Server Management Pack Suite that launch external programs have to be installed in the default location. Create new tasks to launch the application if the program is not installed in the default location.
13
Creating Advanced Power Control and LED Identification Tasks
Advanced power control and LED identification tasks use the default BMC credentials and install path (C:\Program Files\Dell
\SysMgt\bmc).
If the systems deviate from the default BMC credentials and install path, install BMU 2.0 or later on the management server and create new console tasks.
CAUTION: For the following steps, create a task and set the password in plaintext. If BMC is not installed on management server, the OpsMgr Console may display an error with the entire command in a dialog box, and reveal the password. If you export the created override management pack containing this task to a disk, you can open the exported management pack in a common text editor or OpsMgr Authoring Console and the view the password in plain text. Create a task only if necessary and consider the security aspects before you proceed.
To create a task:
1.
Launch the OpsMgr console and click Authoring.
2.
In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create new task.
Create Task Wizard scree is displayed.
3.
In the Select a Task Type screen, select Command line under Console Tasks.
4.
Select the destination management pack and click Next.
5.
Enter Task name, Description, and select Dell Windows Server as the Task target and click Next.
The Command-Line screen is displayed.
6.
Enter the path of the application ipmitool.exe (the path where BMU was installed on the management server) in the
Application field.
For example, C:\Program Files\Dell\SysMgt\bmc\ipmitool.exe. For the two LED identification tasks, the application path is C:\Program Files\Dell\SysMgt\bmc\ipmish.exe (default BMU path may differ based on the operating system language).
7.
For power control tasks, in the Parameters field, enter the command-line parameters in the following format:
• Enter -I lanplus -H and then choose the Remote Access IP with IPMI capability from the drop-down menu.
• Enter -U <username> -P <password> -k <kgkey> <IPMI Task String>
• Replace <IPMI Task String> with one of the following options:
– power status (for Check Power Status task)
– power on (for Power On task)
– power soft (for Power Off Gracefully task)
– power off (for Force Power Off task)
– power cycle (for Power Cycle task)
– power reset (for Power Reset task)
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– identify on (for LED Identification On task)
– identify off (for LED Identification Off task)
Example:
-I lanplus -H $Target/Property[Type="Dell.WindowsServer.Server"]/RemoteAccessIP$ -U root
-P <password> -k <kgkey> power status
8.
For LED on or off tasks, enter the command-line parameters in the following format:
• Enter -ip and choose the Remote Access IP with IPMI capability from drop-down menu.
• Enter -u <username> -p <password> -k <kgkey> <IPMI task string>.
9.
Click Create to create the task and repeat this procedure for each new BMC task.
Creating a Launch License Manager Task
Launch License Manager Task uses the default Dell License Manager (DLM) install path (%PROGRAMFILES(X86)%\Dell\SysMgt
\LicenseManager\Dell.DlmUI.exe or %PROGRAMFILES%\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe), that cannot be modified.
If the systems deviate from this, install DLM on the management server and create new console tasks in the Authoring pane targeted on DLM for Dell Server.
To create a new task:
1.
Launch OpsMgr console and click Authoring.
2.
In the Authoring pane, right-click Tasks under Management Pack Objects, and select Create a New Task.
3.
In the Task Type screen, select Command line under Console Tasks.
4.
Select the destination management pack and click Next.
5.
Enter Task name, Description, and set the Task Target with one of the following:
• Dell Windows Server (for Server and Rack Workstation Monitoring feature)
• Dell Server (for Server and Rack Workstation Monitoring (Licensed) feature)
• Dell iDRAC7 or iDRAC8 (for DRAC Monitoring)
6.
Click Next.
The Command Line screen is displayed.
7.
Enter the path of the application Dell.DlmUI.exe (the path where DLM was installed on the management server) in the
Application field.
For example, C:\Program Files\Dell\SysMgt\LicenseManager\Dell.DlmUI.exe (default DLM path may differ based on the operating system language).
8.
Click Create to create the task and repeat this procedure for each new DLM task.
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