Avocent Cyclades ACS 6004, Cyclades ACS, Cyclades ACS 6008 User guide

Avocent Cyclades ACS 6004, Cyclades ACS, Cyclades ACS 6008 User guide
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Cyclades® ACS 6000
Installation/Administration/User Guide
590-767-501C
FCC Warning Statement
The Cyclades ACS advanced console server has been tested and found to comply with the limits for Class A
digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation and Service Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is
required to correct the problem at his or her own expense.
Notice about FCC Compliance for All Cyclades ACS Advanced Console Server Models
To comply with FCC standards, the Cyclades ACS advanced console server requires the use of a shielded CAT
5 cable for the Ethernet interface. Notice that this cable is not supplied with either of the products and must be
provided by the customer.
Canadian DOC Notice
The Cyclades ACS advanced console server does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
L’Cyclades ACS advanced console server n’émete pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectrique
edicté par le Ministère des Communications du Canada.
Safety and EMC Approvals and Markings
FCC Class A (USA), CE Class A (EU), ICES-003 (Canada), VCCI (Japan), C-Tick (Australia), A-Tick (Australia,
with internal modem), UL 60950-1 (USA), cUL (Canada), EN-60950-1 (EU), CB, KCC (Korea), GS, GOSTR
(Russia)
This product contains certain free and/or open source components. To request an open source software kit
for the open source components used in this product, please complete at FOSS Request Form at http://www.
avocent.com/x_For_The_User/Policies/Open_Source_Policy.aspx.
Cyclades® ACS 6000
Advanced Console Server
Installation/Administration/User
Guide
Avocent, the Avocent logo, The Power of Being There, DSView and
Cyclades are registered trademarks of Avocent Corporation or its
affiliates in the US and other countries. All other marks are the property
of their respective owners.
© 2010 Avocent Corporation. 590-767-501D
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s
enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other
connections to the equipment.
iii
T A B L E O F C ON T E N T S
Table of Contents
List of Figures ................................................................................................................ vii
List of Tables ................................................................................................................... ix
Chapter 1: Introduction ................................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Access options............................................................................................................................. 1
Web Manager.............................................................................................................................. 2
IPv4 and IPv6 support ................................................................................................................ 2
Flexible users and groups........................................................................................................... 3
Security ....................................................................................................................................... 3
Authentication............................................................................................................................. 3
VPN based on IPSec with NAT traversal ................................................................................... 3
Packet filtering............................................................................................................................ 3
SNMP.......................................................................................................................................... 3
Data logging, notifications, alarms and data buffering ............................................................. 4
Power management .................................................................................................................... 4
Auto discovery ............................................................................................................................ 4
Configuration Example...................................................................................................................... 4
Chapter 2: Installation ..................................................................................................... 7
Getting Started ................................................................................................................................... 7
Supplied with the ACS 6000 console server ............................................................................... 7
Additional items needed.............................................................................................................. 7
Rack Mounting ................................................................................................................................... 7
Connecting the Hardware.................................................................................................................. 8
ACS console server connectors .................................................................................................. 8
Connecting device consoles or modems to serial ports............................................................ 10
Turning On the Console Server ....................................................................................................... 11
Configuring an ACS 6000 Console Server ...................................................................................... 13
Using Telnet or SSH ................................................................................................................. 13
Pluggable Devices Installation and Configuration ......................................................................... 15
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager ............ 17
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Web Manager Overview for Administrators.................................................................................... 17
Wizard Mode.................................................................................................................................... 18
Expert Mode..................................................................................................................................... 20
Access............................................................................................................................................... 20
System Tools .................................................................................................................................... 21
System .............................................................................................................................................. 21
Security ..................................................................................................................................... 21
Date and Time........................................................................................................................... 22
Help and Language................................................................................................................... 23
Boot Configuration ................................................................................................................... 24
Information ............................................................................................................................... 24
Usage ........................................................................................................................................ 25
Network ............................................................................................................................................ 25
Settings...................................................................................................................................... 25
Devices...................................................................................................................................... 25
IPv4 and IPv6 static routes....................................................................................................... 26
Hosts ......................................................................................................................................... 26
Firewall ................................................................................................................................... 26
IPSec(VPN)............................................................................................................................... 28
SNMP Configuration ....................................................................................................................... 30
Ports................................................................................................................................................. 31
Serial ports ............................................................................................................................... 31
Auxiliary ports .......................................................................................................................... 38
CAS Profile ............................................................................................................................... 39
Dial-in Profile........................................................................................................................... 42
Pluggable Devices ........................................................................................................................... 43
Authentication .................................................................................................................................. 44
Appliance authentication .......................................................................................................... 44
Authentication servers .............................................................................................................. 45
Users Accounts and User Groups.................................................................................................... 46
Local accounts .......................................................................................................................... 47
User groups .............................................................................................................................. 48
Event Notifications........................................................................................................................... 54
Event List .................................................................................................................................. 54
Event Destinations .................................................................................................................... 54
Table of Contents
v
Data Buffering .......................................................................................................................... 55
Appliance Logging.................................................................................................................... 56
Sensors...................................................................................................................................... 56
Power Management ......................................................................................................................... 56
PDUs......................................................................................................................................... 57
Login ......................................................................................................................................... 59
Outlet Groups ........................................................................................................................... 59
Active Sessions ................................................................................................................................. 59
Monitoring ....................................................................................................................................... 60
Change Password ............................................................................................................................ 60
Web Manager Overview for Regular Users .................................................................................... 61
Appendices..................................................................................................................... 63
Appendix A: Techical Specifications ............................................................................................... 63
Appendix B: Recovering an ACS 6000 Console Server Password .................................................. 65
Appendix C: Port Information for Communication with the DSView 3 Management Software ..... 66
Appendix D: Accessing a Console Server with a DSView 3 Software Installation via Dial-up...... 67
Appendix E: Internal Modem........................................................................................................... 70
Appendix F: Safety, Regulatory and Compliance Information........................................................ 80
Appendix G: Technical Support....................................................................................................... 85
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
vii
LIST OF FIGU RES
List of Figures
Figure 1.1: Typical ACS 6000 Advanced Console Server Configuration ......................................... 5
Figure 2.1: Bracket Connections for Front Mount Configuration .................................................... 8
Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown) ................................. 8
Figure 2.3: Rear of the Console Server (ACS 6032 Console Server Shown) .................................... 9
Figure 2.4: DC Power Connection Terminal Block ........................................................................ 12
Figure 3.1: Administrator Web Manager Screen ............................................................................ 18
Figure 3.2: Wizard screen ............................................................................................................... 19
Figure 3.3: Web Manager Regular User Screen ............................................................................. 61
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
ix
LIST OF TABLES
List of Tables
Table 1.1: Typical ACS 6000 Advanced Console Server Configuration Descriptions ..................... 5
Table 2.1: Connectors on the Console Server Front ......................................................................... 8
Table 2.3: Connectors on the Console Server Rear .......................................................................... 9
Table 2.2: LEDs on the Console Server Front .................................................................................. 9
Table 2.4: ACS Console Server Serial Port Pinout ......................................................................... 10
Table 2.5: Cisco Serial Port Pinout................................................................................................. 10
Table 2.6: DC Power Connection Details ....................................................................................... 12
Table 3.1: Web Manager Screen Areas ........................................................................................... 18
Table 3.2: Java Applet Buttons for Connecting to the Console Server ........................................... 21
Table 3.3: Firewall Configuration - TCP and UDP Options Fields ............................................... 27
Table 3.4: Field and Menu Options for Configuring IPSec(VPN) .................................................. 29
Table 3.5: CAS Profile Parameters ................................................................................................. 33
Table 3.6: Dial-in Parameters......................................................................................................... 36
Table 3.7: Power Parameters .......................................................................................................... 37
Table 3.8: Pool of CAS Ports Parameters ....................................................................................... 41
Table 3.9: ts_menu Options ............................................................................................................. 51
Table 3.10: Monitoring Screens ...................................................................................................... 60
Table 3.11: Web Manager Regular Users Screen Functional Areas .............................................. 61
Table 3.12: Web Manager Options for Regular Users.................................................................... 61
Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware......................... 63
Table E.1: Sample Command String................................................................................................ 70
Table E.2: Basic AT Commands ...................................................................................................... 70
Table E.3: +MS Command Supported Rates................................................................................... 74
Table E.4: Set Telephone Extension Options................................................................................... 75
Table E.5: AT S Registers ................................................................................................................ 75
Table E.6: Basic Result Code Listing .............................................................................................. 76
Table E.7: Country Codes List ........................................................................................................ 78
Table E.8: Caller ID Information .................................................................................................... 79
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
1
CHAPTER
Introduction
1
The Cyclades ACS 6000 advanced console server is a 1U appliance that serves as a single point for
access and administration of connected devices, such as target device consoles, modems and power
devices. ACS 6000 console servers support secure remote data center management and out-of-band
management of IT assets from any location worldwide.
NOTE: Unless noted, references to the ACS 6000 console server refer to all models in the 60XX series.
ACS 6000 console servers provide secure local (console port) and remote (IP and dial-up) access.
The console servers run the Linux® operating system with a persistent file system in Flash memory,
and can be upgraded from either FTP or a DSView® 3 management software server.
Multiple administrators can be logged into the console server at the same time and can use the Web
Manager, the Command Line Interface (CLI utility) or DSView 3 software (version 3.6.0.152 and
greater) to access and configure the ACS 6000 console server.
Two PC card/slots support modem (V.92 and Wireless GSM/CDMA), Ethernet, fast Ethernet (fiber
optic) and storage PC cards (16 bit and 32 bit). One USB port supports modem (V.92 and Wireless
GSM/CDMA), storage devices and USB hubs. Two fast Ethernet ports support connections to
more than one network or configuration of Ethernet bonding (failover) for redundancy and greater
reliability. For dial-in and secure dial-back with Point-to-Point Protocol (PPP), optional internal
modems can be factory installed, or you can use external modems or wireless modem CardBus
devices.
Features and Benefits
Access options
Secure access is available through the following local (analog console port) and remote (digital IP
and dial-up) options:
•
LAN/WAN IP network connection.
•
Dial-up to a factory-configured internal modem (optional), a modem connected either to a
serial port or the AUX port (which is only possible when an internal modem is not installed),
or to a PC phone card (modem, GSM or CDMA) installed in one of the PC card slots or in the
USB port.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
•
Target device connection. An authorized user can make a Telnet, SSH v1, SSH v2 or Raw
connection to a target device. For Telnet or SSH to be used for target device connections, the
Telnet or SSH service must be configured in the Security Profile that is in effect.
•
ACS 6000 console server console connection. An administrator can log in either from a local
terminal or from a computer with a terminal emulation program that is connected to the
console port and can use the CLI utility. The CLI utility prompt (--|- cli>) displays at login.
More than one administrator can log into the console server and have an active CLI or Web
Manager session. All sessions receive the following warning message when the configuration is
changed by another administrator or by the system: The appliance configuration has been altered
from outside of your session. Upon receipt of this message, each administrator needs to verify that
changes made during the session were saved.
Web Manager
Users and administrators can perform most tasks through the Web Manager (accessed with HTTP
or HTTPS). The Web Manager runs in Internet Explorer® 6.0 and 7.0, and Firefox® 2 and 3 on any
supported computer that has network access to the console server.
An administrator can use the Web Manager to create user accounts, authorize groups and configure
security and ports. Authorized users can access connected devices through the Web Manager to
troubleshoot, maintain, cycle power, reboot connected devices and change their password. For
more information on the Web Manager, see Chapters 3 and 4.
IPv4 and IPv6 support
The ACS 6000 console server supports dual stack IPv4 and IPv6 protocols. The administrator can
use the Web Manager or CLI to configure support for IPv4 addresses only or for both IPv4 and
IPv6 addresses. The following list describes the IPv6 support provided in the console server:
•
DHCP
•
Dial-in sessions (PPP links)
•
DSView software integration
•
eth0 and eth1 Ethernet interfaces
•
Firewall (IP tables)
•
HTTP/HTTPs
•
Linux kernel
•
Remote authentication: Radius, Tacacs+, LDAP and Kerberos servers
•
SNMP
•
SSH and Telnet access
•
Syslog server
NOTE: Remote authentication NFS, NIS and IPSec are not supported with IPv6.
Chapter 1: Introduction
3
Flexible users and groups
An account can be defined for each user on the console server or on an authentication server. The
admin and root users have accounts by default, and either can add and configure other user
accounts. Access to ports can be optionally restricted based on authorizations an administrator can
assign to custom user groups. For more information, see Users Accounts and User Groups on page
70.
Security
Security profiles determine which network services are enabled on the console server.
Administrators can either allow all users to access enabled ports or allow the configuration of group
authorizations to restrict access. You can also select a security profile, which defines which
services (FTP, ICMP, IPSec and Telnet) are enabled and SSH and HTTP/HTTPS access. The
administrator can select either a preconfigured security profile or create a custom profile. For more
information, see Security Configuration on page 65.
Authentication
Authentication can be performed locally, with One Time Passwords (OTP), a remote Kerberos,
LDAP, NIS, RADIUS, TACACS+ authentication server or a DSView 3 server. The console server
also supports remote group authorizations for the LDAP, RADIUS and TACACS+ authentication
methods. Fallback mechanisms are also available.
Any authentication method configured for the console server or the ports is used for authentication
of any user who attempts to log in through Telnet, SSH or the Web Manager. For more
information, see Authentication on page 67.
VPN based on IPSec with NAT traversal
If IPSec is enabled in the selected security profile, an administrator can use the VPN feature to
enable secure connections. IPSec encryption with optional NAT traversal (which is configured by
default) creates a secure tunnel for dedicated communications between the console server and other
computers that have IPSec installed. ESP and AH authentication protocols, RSA Public Keys and
Shared Secret are supported. For more information, see IPSec(VPN) on page 81.
Packet filtering
An administrator can configure an ACS 6000 console server to filter packets like a firewall. Packet
filtering is controlled by chains, which are named profiles with user-defined rules. The console
server filter table contains a number of built-in chains that can be modified but not deleted. An
administrator can also create and configure new chains.
SNMP
If SNMP is enabled in the selected security profile, an administrator can configure the Simple
Network Management Protocol (SNMP) agent on the console server to send notifications or traps
to an SNMP management application.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
The console server SNMP agent supports SNMP v1/v2 and v3, MIB-II and Enterprise MIB. For
more information, see SNMP Configuration on page 82.
NOTE: The text files with the Enterprise MIB (ACS6000-MIB.asn) and the TRAP MIB (ACS6000-TRAP-MIB.asn)
are available in the appliance under the /usr/local/mibs directory.
Data logging, notifications, alarms and data buffering
An administrator can set up data logging, notifications and alarms to alert administrators of
problems with email, SMS, SNMP trap or DSView 3 software notifications. An administrator can
also store buffered data locally, remotely or with DSView 3 management software. Messages about
the console server and connected servers or devices can also be sent to syslog servers.
Power management
The ACS 6000 console server enables users who are authorized for power management to turn
power on, turn power off and reset devices plugged into a connected power distribution unit (PDU).
The power devices can be connected to any ACS serial port or to the AUX/Modem port (if an
internal modem is not installed). For more information, see Power Management on page 86.
Auto discovery
An administrator can enable auto discovery to find the hostname of a target connected to a serial
port. Auto discovery’s default probe and answer strings have a broad range. An administrator can
configure site-specific probe and answer strings. Auto discovery can also be configured through
DSView 3 software.
Configuration Example
The following graphic and table illustrate a typical ACS 6000 console server configuration.
Chapter 1: Introduction
5
3
2
5
4
9
7
6
8
4
1
10
11
12
13
14
Figure 1.1: Typical ACS 6000 Advanced Console Server Configuration
Table 1.1: Typical ACS 6000 Advanced Console Server Configuration Descriptions
Number Description
Number Description
1
ACS 6000 advanced console server
8
Phone line
2
Target devices
9
Remote dial-in client
3
PDU (one or more)
10
Local Area Network (LAN)
4
Serial port connection
11
LAN firewall
5
PC card (modem, Ethernet or storage)
12
Remote authentication server
6
Either AUX/Modem or any serial port
13
DSView client/server
7
14
Modem ordered and configured internally at the factory
-orExternal modem (on a device in one of the PC card slots
or USB port, or connected to a serial port or the AUX port)
Remote/local Windows/Linux
computer
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
7
CHAPTER
2
Installation
Getting Started
Before installing your ACS 6000 console server, refer to the following list to ensure you have all
items shipped with the console server, as well as other items necessary for proper installation.
Supplied with the ACS 6000 console server
•
Quick Installation Guide (QIG)
•
Power Cord
•
RJ-45 to RJ-45 straight-through CAT 5 cable
•
RJ-45 to DB-9F straight-through adaptor
•
Mounting brackets, screws and cord retention clips
•
Keyhole mounting kit
•
Software License Agreement
Additional items needed
If you are configuring the consoler server in a standalone configuration, you will also need the
following items:
•
One or more RJ-45 to RJ-45 CAT 5 straight-through cables
•
An RJ-45 to DB-9F straight-through adaptor
•
A PC running a terminal emulation program
Rack Mounting
You can mount the ACS 6000 console server in a rack or cabinet, or place it on a desktop or other
flat surface. For rack or cabinet mounting, two mounting brackets are supplied.
To rack mount the console server:
1.
Install the brackets at the front or back edges of the ACS 6000 console server with the screws
provided with the mounting kit.
2.
Mount the console server in a secure position.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Figure 2.1: Bracket Connections for Front Mount Configuration
Connecting the Hardware
ACS console server connectors
The following figure shows the connectors on the front of the ACS 6000 console server.
1
2
3
Figure 2.2: Front of the Console Server (ACS 6032 Console Server Shown)
Table 2.1: Connectors on the Console Server Front
Number
Description
1
USB connector.
2
LEDs. See Table 2.2.
3
PC card slots.
Chapter 2: Installation
Table 2.2: LEDs on the Console Server Front
Label
Description
PWR/CPU
Blue
• Blinks - During unit boot
• Solid - During operation
• Off - Power is off
ETH 0/ETH 1
•
•
•
•
AUX/MODEM
Dual LED: Yellow on top, green on bottom
• Yellow - DTR/DCD activity
• Green - TXD and RXD activity
• Off - No activity
[One LED for each serial port]
Green
• Blinks - Ready, with activity
• Solid - Ready
• Off - Not ready
Amber - Link at 10BaseT speed
Yellow - Link at 100BaseT speed
Green - Link at 1000BaseT speed
Off - No link/cable disconnected/Ethernet fault
The following figure shows the rear connectors on the console server.
4
3
5
1
6
2
Figure 2.3: Rear of the Console Server (ACS 6032 Console Server Shown)
Table 2.3: Connectors on the Console Server Rear
Number
Description
1
Power supplies (dual AC shown).
2
Serial ports (32 ports shown). Models come with 4, 8, 16, 32 or 48 serial ports.
3
ETH 1 10/100M/1G Ethernet port. Can be connected to a second network or used for failover.
9
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Table 2.3: Connectors on the Console Server Rear (Continued)
Number
Description
4
AUX/Modem port. If an optional internal modem is ordered, this port is defined as a V.92
modem at the factory; otherwise, the port is factory-defined as RS-232 with an RJ-45 ACS
console server pinout and can be used to connect either an external modem or a power
device.
5
ETH0 10/100M/1G Ethernet port for remote IP access.
6
Console port. Allows for local administration and access to connected devices through a
terminal or a computer with a terminal emulator.
Connecting device consoles or modems to serial ports
Use CAT 5 or greater cables and DB-9 or DB-25 console adaptors as needed to connect target
device consoles or modems to the serial ports on the console server.
The ACS 6000 console server supports the Cisco® serial port pinout configuration, which is
disabled by default. If a Cisco cable is connected to a port, an administrator must enable the Cisco
pinout for the port. An administrator can select Expert - Ports - Serial Ports - (SetCAS or
SetPower) - Physical to open the Physical Settings screen, then check Enable Cisco RJ Pin-Out.
The following tables show serial port pinout information.
Table 2.4: ACS Console Server Serial Port Pinout
Pin No.
Signal Name
Input/Output
1
RTS
OUT
2
DTR
OUT
3
TxD
OUT
4
GND
N/A
5
CTS
IN
6
RxD
IN
7
DCD/DSR
IN
8
Not Used
N/A
Table 2.5: Cisco Serial Port Pinout
Pin No.
Signal Name
Input/Output
1
CTS
IN
2
DCD/DSR
IN
Chapter 2: Installation
11
Table 2.5: Cisco Serial Port Pinout (Continued)
Pin No.
Signal Name
Input/Output
3
RxD
IN
4
GND
N/A
5
Not Used
N/A
6
TxD
OUT
7
DTR
OUT
8
RTS
OUT
To connect devices, modems and PDUs to serial ports:
Make sure the crossover cable used to connect a device has the same pinout type that is configured
in the software for the port (either Cyclades or Cisco).
1.
Make sure the devices to be connected are turned off.
2.
Use CAT 5 or greater crossover cables to connect the devices to the console server, using an
adaptor, if necessary.
3.
To connect modems, use straight-through CAT 5 or greater cables, with an appropriate
connector or adaptor (USB, DB-9 or DB-25) for the modem.
NOTE: To comply with EMC requirements, use shielded cables for all port connections.
WARNING: Do not turn on the power on the connected devices until after the console server is turned on.
To daisy-chain Cyclades PDUs to the console server:
This procedure assumes that you have one Cyclades PM PDU connected to a serial port on the
console server.
NOTE: Daisy chaining is not possible with SPC PDUs. ServerTech PDUs will allow only one level (Master and
Slave) of daisy chaining.
1.
Connect one end of a UTP cable with RJ-45 connectors to the OUT port of the connected
Cyclades PDU.
2.
Connect the other end of the cable to the IN port of the chained Cyclades PDU. Repeat both
steps until you have connected the desired number of Cyclades PDUs.
NOTE: For performance reasons, Avocent recommends connecting no more than 128 outlets per serial port.
Turning On the Console Server
The console server is supplied with single or dual AC or DC power supplies.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
WARNING: Always execute the reboot or shutdown command through the Web Manager, CLI or DSView 3
software under the Overview/Tools node before turning the console server off, then on again. This will ensure the
reset doesn't occur while the file system in Flash is being accessed, and it helps avoiding Flash memory
corruptions.
To turn on an ACS with AC power:
1.
Make sure the console server is turned off.
2.
Plug the power cable into the console server and into a power source.
3.
Turn the console server on.
4.
Turn on the power switches of the connected devices.
To turn on an ACS with DC power:
DC power is connected to DC-powered console servers by way of three wires: Return (RTN),
Ground (GND) and -48 VDC.
WARNING: It is critical that the power source supports the DC power requirements of your console server. Make
sure that your power source is the correct type and that your DC power cables are in good condition before
proceeding. Failure to do so could result in personal injury or damage to the equipment.
The following diagram shows the connector configuration for DC power.
1 2
3
4
Figure 2.4: DC Power Connection Terminal Block
Table 2.6: DC Power Connection Details
Number
Description
Number
Description
1
Power switch
3
GND (Ground)
2
RTN (Return)
4
-48 VDC
1.
Make sure the console server is turned off.
2.
Make sure DC power cables are not connected to a power source.
Chapter 2: Installation
13
3.
Remove the protective cover from the DC power block by sliding it to the left or right.
4.
Loosen all three DC power connection terminal screws.
5.
Connect your return lead to the RTN terminal, your ground lead to the GND terminal and your
-48 VDC lead to the -48 VDC terminal and tighten the screws.
6.
Slide the protective cover back into place over the DC terminal block.
7.
If your console server has dual-input DC terminals, repeat steps 3-6 for the second terminal.
8.
Connect the DC power cables to the DC power source and turn on the DC power source.
9.
Turn on the console server.
10. Turn on the power switches of the connected devices.
Configuring an ACS 6000 Console Server
An ACS 6000 console server may be configured at the appliance level through the Console menu
interface accessed through the SETUP, CONSOLE or Ethernet port. All terminal commands are
accessed through a terminal or PC running terminal emulation software.
NOTE: To configure using DSView 3 software, see the DSView 3 Installer/User Guide. To configure using
console server’s Web Manager, see Chapter 3. To configure using Telnet or SSH, see the ACS 6000 Command
Reference Guide.
To connect a terminal to the console server:
1.
Using a null modem cable, connect a terminal or a PC that is running terminal emulation
software (such as HyperTerminal®) to the SETUP, CONSOLE or Ethernet port on the back
panel of the console server. For models that support an RJ-45 port, an RJ-45 to DB9 (female)
adaptor is provided.
The terminal settings are 9600 bits per second (bps), 8 bits, 1 stop bit, no parity and no flow
control.
2.
Turn on each target device and then turn on the console server. When the console server
completes initialization, the Console menu will display the following message: Press any key
to continue.
Using Telnet or SSH
An authorized user can use a Telnet or SSH client to make a connection directly to the console of a
device if all of the following are true:
The Telnet or SSH:
•
protocol is enabled in the selected security profile
•
protocol is configured for the port
•
client is available, and it is enabled on the computer from which the connection is made
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
To use Telnet to connect to a device through a serial port:
For this procedure, you need the username configured to access the serial port, the port name (for
example, 14-35-60-p-1), device name (for example, ttyS1), TCP port alias (for example, 7001) or
IP port alias (for example, 100.0.0.100) and the hostname of the console server or its IP address.
To use a Telnet client, enter the information in the dialog boxes of the client.
-orTo use Telnet in a shell, enter the following command:
# telnet [hostname | IP_address]
login: username:[portname | device_name]
-or# telnet [hostname | IP_address] TCP_Port_Alias
login: username
-or# telnet IP_Port_Alias
login: username
To close a Telnet session:
Enter the Telnet hotkey defined for the client. The default is Ctrl ] + q to quit, or enter the text
session hotkey for the CLI prompt and then enter quit.
To use SSH to connect to a device through a serial port:
For this procedure, you need the username configured to access the serial port, the port name (for
example, 14-35-60-p-1), TCP port alias (for example, 7001), device name (for example, ttyS1), and
the hostname of the console server, IP address or IP Port alias (for example, 100.0.0.100).
To use an SSH client, enter the information in the dialog boxes of the client.
-orTo use SSH in a shell, enter the following command:
ssh -l username:port_name [hostname | IP_address]
-orssh -l username:device_name [hostname | IP_address]
-orssh -l username:TCP_Port_Alias [hostname | IP_address]
-or-
Chapter 2: Installation
15
ssh -l username IP_Port_Alias
To close an SSH session:
At the beginning of a line, enter the hotkey defined for the SSH client followed by a period. The
default is ~. Or, enter the text session hotkey for the CLI prompt and then enter quit.
Pluggable Devices Installation and Configuration
Before pluggable devices (PC cards and/or USB devices) can be inserted and configured, Pluggable
Device Detection must be enabled.
NOTE: Go to http://www.avocent.com to see the current list of supported pluggable devices. When a pluggable
device is not in the current list of supported pluggable devices, the console server may attempt to configure the
device with standard settings, allowing it to work normally.
NOTE: When a pluggable device is not listed in the internal database, the Device Info column may show no text
at all or show different text based on the type of card. One example is Unknown device f024 (rev 01).
To enable Pluggable Device Detection:
1.
Select Pluggable Devices in the Web Manager.
2.
Click Enable Pluggable Device Detection.
To install and configure a pluggable device:
1.
Insert the PC card into an available slot or connect the USB device.
2.
Select Pluggable Devices in the Web Manager. The Pluggable Devices table is displayed and
all detected pluggable devices are shown.
3.
Click on the pluggable device name and configure the pluggable device parameters.
NOTE: Storage devices are automatically mounted and configured. Configuration of wireless devices takes
effect only after the device is ejected and re-inserted.
To eject a pluggable device:
NOTE: Always use the Web Manager to eject a pluggable device. Any other method may cause a kernel panic.
1.
Select Pluggable Devices in the Web Manager.
2.
Select the checkbox next to the pluggable device you want to eject, click Eject and remove the
pluggable device.
To rename a pluggable device (available for LAN devices):
1.
Select Pluggable Devices in the Web Manager.
2.
Check the box next to the pluggable device name you want to rename, then click Rename.
3.
Enter the new name and click Save.
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17
CHAPTER
3
Accessing the ACS 6000 Console
Server via the Web Manager
Once you’ve connected your ACS 6000 console server to a network, you can access the console
server via the Web Manager. The Web Manager provides direct access to the console server via a
graphical user interface instead of a command-based interface.
NOTE: For instructions on accessing the console server via the CLI or DSView 3 software see the Cyclades ACS
6000 Command Reference Guide or the DSView 3 Installer/User Guide.
Web Manager Overview for Administrators
NOTE: For an overview of the Web Manager for regular users, see Web Manager Overview for Regular Users
on page 61.
To log into the Web Manager:
1.
Open a web browser and enter the console server IP address in the address field.
2.
Log in as either admin with the password avocent or as root with the password linux.
Figure 3.1 shows a typical Web Manager screen for an administrator and descriptions follow in
Table 3.1.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
1
2
3
4
Figure 3.1: Administrator Web Manager Screen
Table 3.1: Web Manager Screen Areas
Number Description
1
Top option bar. The name of the appliance and of the logged in user appear on
the left side. Refresh, Print, Logout and Help buttons appear on the right.
2
Tab bar. Displays whether the admin is in Expert or Wizard mode.
3
Side Navigation Bar. Menu options for configuration, viewing of system
information and access to devices. The options change based on user rights.
4
Content area. Contents change based on the options selected in the side
navigation bar.
Wizard Mode
The Wizard mode is designed to simplify the setup and configuration process by guiding an
administrator through the configuration steps. An administrator can configure all ports in the CAS
Profile and set the Security Profile, Network and Users Settings using the Wizard.
By default, the first time an administrator accesses the console server through the Web Manager,
the Wizard will be displayed. Subsequent log-ins will open in Expert mode, and once the console
server has been configured, Expert mode becomes the default mode. An administrator can toggle
between Expert and Wizard modes by clicking the tab bar on the Web Manager administrator
screen.
Figure 3.2 shows a typical screen when an administrator is in Wizard mode.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
19
Figure 3.2: Wizard screen
The following procedures describe how to configure the console server from the Wizard.
To configure security parameters and select a Security Profile:
1.
Select the Security link in the content area.
2.
Select the desired Security Profile. If using a Custom Security Profile, click the checkboxes
and enter values as needed to configure the services, SSH and HTTP and HTTPS options to
conform with your site security policy.
3.
If you are not using DSView 3 software to manage the appliance, uncheck the Allow Appliance
to be Managed by DSView box.
4.
Click Next to configure the Network or click the Network, Ports or Users link to open the
appropriate screen.
To configure network parameters:
1.
Select the Network link in the content area.
2.
Enter the Hostname, Primary DNS and Domain in the appropriate fields.
3.
Select the IPv4 or IPv6 method for the ETH0 interface. If using Static, enter the Address, Mask
and Gateway in the appropriate fields.
4.
Click Next to configure ports or click on the Security, Ports or Users link to open the
appropriate screen.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
To configure Ports:
1.
Select the Ports link in the content area.
2.
Check the box(es) to enable all ports and/or to enable Cisco RJ45 Pin-Out to change the pinout when a Cisco cable is connected.
3.
Use the appropriate drop-down menus to select the values for Speed, Parity, Data Bits, Stop
Bits, Flow Control, Protocol, Authentication Type and Data Buffering Status.
4.
Select the Data Buffering Type. If using NFS, enter the NFS Server and NFS Path information
in the appropriate fields.
5.
Click Next to configure users or click on the Network, Security or Users link to open the
appropriate screen.
To configure users and change the default user passwords:
WARNING: For security reasons, it is recommended you change the default password for both root and admin
users immediately.
1.
Select the Users link in the content area.
2.
Click a username (admin or root) and enter the new password in the Password and Confirm
Password fields.
-orClick Add to add a user. Enter the new username and password in the appropriate fields.
3.
(Optional) To force the user to change the default password, select the User must change
password at next login checkbox.
4.
Assign the user to one or more groups.
5.
(Optional) Configure account expiration and password expiration.
6.
Click Next.
7.
Repeat steps 3-7 as needed to configure new user accounts and assign them to default groups.
NOTE: By default, all configured users can access all enabled ports. Additional configuration is needed if your
site security policy requires you to restrict user access to ports.
8.
Click Save, then click Finish.
Expert Mode
The following tabs are available in the Side Navigation Bar of the Web Manager when an
administrator is in Expert mode.
Access
Click Access to view all the devices connected to the ACS 6000 console server.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
21
To view and connect to devices using the Web Manager:
1.
Select Access in the Side Navigation Bar. The content area displays the name of the console
server and a list of names or aliases for all installed and configured devices the user is
authorized to access.
2.
Select Serial Viewer from the Action column. A Java applet viewer appears. In a gray area at
the top of the viewer, the Connected to message shows the IP address of the console server
followed by the default port number or alias.
3.
Log in if prompted.
The following table describes the available buttons in the Java applet.
Table 3.2: Java Applet Buttons for Connecting to the Console Server
Button
Purpose
SendBreak
To send a break to the terminal
Disconnect
To disconnect from the Java applet
Select the left icon to reconnect to the server or device; or select the right icon to end
the session and disconnect from the Java applet
System Tools
Click System Tools to display icons which can be clicked to reboot or shut down the console server,
upgrade the console server’s firmware, save or restore its configuration or open a terminal session
with the console server.
System
Click System to display information about the console server and allow an administrator to
configure the console server’s system parameters. The following tabs are listed under System in the
Side Navigation Bar.
Security
Security Profiles determine which network services are enabled on the console server.
During initial configuration, the console server administrator must configure security parameters to
conform with the site security policy. The following security features can be configured either in
the Web Manager, CLI or the DSView 3 software:
•
Configure the session idle time-out
•
Enable or disable RPC
•
Allow all users to access enabled ports or allow the configuration of group authorizations to
restrict access
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
•
Select a Security Profile, which defines:
•
Enabled services (FTP, ICMP, IPSec and Telnet)
•
SSH and HTTP/HTTPS access
The administrator can select either a preconfigured Security Profile or create a custom profile.
All the services and the SSH and HTTP/HTTPS configuration options that are enabled and disabled
for each Security Profile are shown in the Wizard - Security and the System - Security - Security
Profile pages.
To configure the Security Profile:
1.
Select System - Security - Security Profile.
2.
In the Idle Timeout field, enter the number of seconds before the console server times out open
sessions.
NOTE: This value applies to any user session to the appliance via HTTP, HTTPS, SSH, Telnet or CONSOLE
port. The new idle time-out will be applied to new sessions only.
3.
Under the Enabled Services section, enable or disable the RCP checkbox.
4.
Under the Serial Devices heading, enable or disable the Port access is controlled by
authorizations assigned to user groups checkbox.
5.
Select the checkbox for Custom, Moderate, Open or Secure under the Security Profile heading.
6.
Click Save.
You can also configure DSView 3 software security settings. When the console server is managed
by the DSView 3 software, the DSView 3 server will supply the certificate to the console server.
Under normal conditions, the DSView 3 software will manage the certificate to clear and replace it
with a new certificate as needed. If communication with the DSView 3 software is lost, the
DSView server will be unable to clear the certificate and the console server cannot be used. Click
the Clear DSView Certificate button to configure the console server in Trust All mode.
To configure DSView 3 software security settings:
1.
Select System - Security - DSView.
2.
Click the Allow appliance to be managed by DSView checkbox and click Save.
Date and Time
The ACS 6000 console server provides two options for setting the date and time. It can retrieve the
date and time from a network time protocol (NTP) server, or you can set the date and time
manually so that the console server’s internal clock is used to provide time and date information.
NOTE: The Current Time displayed in the Date & Time screen shows only the time when the screen was
opened. It does not continue to update in real time.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
23
To set the time and date using NTP:
1.
Click System - Date And Time.
2.
Select Enable network time protocol.
3.
Enter the NTP server site of your choice and click Save.
To set the time and date manually:
1.
Click System - Date And Time.
2.
Select Set manually.
3.
Using the drop-down menus, select the required date and time and click Save.
To set the time zone using a predefined time zone:
1.
Click System - Date And Time - Time Zone.
2.
Select Predefined.
3.
Select the required time zone from the drop-down menu and click Save.
To define custom time zone settings:
1.
Click System- Date And Time - Time Zone.
2.
Select Define Time Zone.
3.
Enter the Time Zone Name and Standard Time Acronym of your choice.
4.
Enter the GMT Offset.
5.
Select Enable daylight savings time if needed.
6.
Select or enter the required values for daylight savings time settings and click Save.
Help and Language
Click System - Help And Language and use the drop-down menu to select the console server’s
language. Enter the full URL of the online help, ending in /index.html, on the local web server in
the Online Help URL field. Click Save.
Online help
When the online help feature is configured for your console server, clicking the Help button from
any form on the Web Manager opens a new window and redirects its content to the configured path
for the online help product documentation.
NOTE: Using the online help feature from the Avocent/Cyclades server is not always possible due to firewall
configurations, nor is it recommended. It is generally advisable for you to use the online help system provided
with the product or download the online help .zip file and run it from a local server.
The system administrator can download the online help from Avocent. For more information on
downloading the online help, contact Technical Support.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Once the online help file is obtained (in zip format), the files must be extracted and put in to a userselected directory under the web server’s root directory. The web server must be publicly
accessible.
NOTE: The default URL for online help is http://global.avocent.com/us/olh/acs6000/v_2.2.0/en/index.html.
Boot Configuration
Boot configuration defines the location from which the console server loads the operating system.
The console server can boot from its internal firmware or from the network. By default, the console
server boots from Flash memory. Clicking System- Boot Configuration will display the Boot
Configuration screen.
If you need to boot from the network, make sure the following prerequisites are met:
•
A TFTP or BootP server must be available on the network
•
An upgraded console server boot image file must be downloaded from Avocent and made
available on the TFTP or BootP server
•
The console server must be configured with a fixed IP address
•
The boot filename and the IP address of the TFTP or BootP server is known
To configure boot configuration:
1.
Click System - Boot Configuration.
2.
Under Boot Mode, select From Flash, and select Image 1 or Image 2.
-orSelect From Network and enter the following information:
•
Appliance IP Address: Enter the fixed IP address or a DHCP assigned IP address to the
console server.
•
TFTP Server IP: Enter the IP address of the TFTP boot server.
•
Filename: Enter the filename of the boot firmware.
3.
Using the drop-down menu, select whether the Watchdog Timer is enabled. If the Watchdog
Timer is enabled, the console server reboots if the software crashes.
4.
Using the drop-down menu, select one of the following speeds for both Ethernet 0 Mode and
Ethernet 1 Mode: 100BT full, 100BT half, 10BT full, 10BT half or Auto.
5.
Using the drop-down menu, select the console port speed and click Save.
NOTE: Ethernet Mode will be affected after saving. The rest of the configuration will be applied after rebooting.
Information
Click System-Information to view the console server’s identity, versions, power and CPU
information.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
25
Usage
Click System-Usage to view memory and Flash usage.
Network
Click Network to view and configure the network options for Hostname, DNS, IPv6, Bonding, IPv4
and IPv6 static routes, Hosts, Firewall, IPSec (VPN) and SNMP.
Settings
Click Network - Settings to make changes to the configured network settings.
Devices
An administrator can select, enable and configure the IP addresses assigned to the network
interfaces and view the MAC address. Besides the two standard Ethernet interfaces, the list of
network interfaces includes entries for any Ethernet PC cards that may be installed.
To configure a network device:
1.
Select Network - Devices. The Devices screen appears with a list of network interfaces and
their status (enabled or disabled).
2.
Click the name of the network device to configure.
3.
Select the status (either Enabled or Disabled) from the drop-down menu.
4.
Select one of the following IPv4 method options:
5.
6.
•
Select DHCP to have the IPv4 IP address set by the DHCP server.
•
Select Static to enter the IPv4 IP address and subnet mask manually.
•
Select IPv4 address unconfigured to disable IPv4.
Select one of the following IPv6 method options:
•
Select Stateless if the link is restricted to the local IP address.
•
Select DHCPv6 to have the IPv6 IP address set by the DHCP server.
•
Select Static to enter the IPv6 IP address and prefix length manually.
•
Select IPv6 address unconfigured to disable IPv6.
Select the Ethernet Mode for the built-in interface (ETH0 and ETH1).
NOTE: The MAC Address for the device will be displayed after this option.
NOTE: The following step is only active for mounted Ethernet PC cards.
7.
Enter the following Wireless LAN information:
a.
Select MyPrivateNet (ESSID) to enter the unique identifier for the wireless access point.
b.
Select Channel to enter the communication channel with the access point.
c.
Select Encrypted to enable data encryption during transmission.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
d.
Enter the key or password to decode incoming encrypted data, then click Save.
IPv4 and IPv6 static routes
To add static routes:
1.
Select Network - IPv4 Static Routes or IPv6 Static Routes. Any existing static routes are listed
with their Destination IP/Mask, Gateway, Interface and Metric values shown.
2.
Click Add.
3.
Select Default to configure the default route.
-orSelect Host IP Or Network to enter custom settings for Destination IP/Mask.
Enter the required Destination IP/Mask Bits with the syntax <destination IP>/<CIDR> in the
Destination IP/Mask Bits field.
4.
Enter the IP address of the gateway in the Gateway field.
5.
Enter the number of hops to the destination in the Metric field, then click Save
Hosts
An administrator can configure a table of host names, IP addresses and host aliases for the local
network.
To add a host:
1.
Select Network - Hosts.
2.
Click Add to add a new host.
3.
Enter the IP address, hostname and alias of the host you want to add, then click Save.
To edit a host:
1.
Select Network - Hosts.
2.
Click on the IP address of the hostname you want to edit.
3.
Enter a new hostname and alias, as applicable, then click Save.
Firewall
Administrators can configure the ACS 6000 console server to act as a firewall. By default, three
built-in chains accept all INPUT, FORWARD and OUTPUT packets. Select the Add, Delete or
Change Policy buttons to add a user chain, delete user added chains and to change the built-in
chains policy. Default chains can have their policy changed (Change Policy) to accept or drop, but
cannot be deleted. Clicking on the Chain Name allows you to configure rules for chains.
Firewall configuration is available by clicking on Network - Firewall. Separate but identical
configuration screens are available from either the IPv4 Filter Table or IPv6 Filter Table menu
options.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
27
Only the policy can be edited for a default chain; default chain policy options are ACCEPT and
DROP.
When a chain is added, only a named entry for the chain is created. One or more rules must be
configured for a chain after it is added.
Configuring the firewall
For each rule, an action (either ACCEPT, DROP, RETURN, LOG or REJECT ) must be selected
from the Target pull-down menu. The selected action is performed on an IP packet that matches all
the criteria specified in the rule.
If LOG is selected from the Target pull-down menu, the administrator can configure a Log Level, a
Log Prefix and whether the TCP sequence, TCP options and IP options are logged in the Log
Options Section.
If REJECT is selected from the Target pull-down menu, the administrator can select an option from
the Reject with pull-down menu; the packet is dropped and a reply packet of the selected type is
sent.
Protocol options
Different fields are activated for each option in the Protocol pull-down menu.
If Numeric is selected from the Protocol menu, enter a Protocol Number in the text field.
If TCP is selected from the Protocol menu, a TCP Options Section is activated for entering source
and destination ports and TCP flags.
If UDP is selected from the Protocol menu, the UDP section is activated for entering source and
destination ports.
Table 3.3: Firewall Configuration - TCP and UDP Options Fields
Field/Menu Option
Definition
Source Port
- or Destination Port
A single IP address or a range of IP addresses.
TCP Flags
[TCP only] SYN (synchronize), ACK (acknowledge), FIN (finish), RST (reset),
URG (urgent) and PSH (push). The conditions in the pull-down menu for each
flag are: Any, Set or Unset.
If ICMP is selected from the Protocol menu, the ICMP Type pull-down menu is activated.
If an administrator enters the Ethernet interface (eth0 or eth1) in the input or output interface fields
and selects an option (2nd and further packets, All packets and fragments or Unfragmented packets
and 1st packets) from the Fragments pull-down menu, the target action is performed on packets
from or to the specified interface if they meet the criteria in the selected Fragments menu option.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
To add a chain:
1.
Select Network - Firewall.
2.
Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3.
Click Add.
4.
Enter the name of the chain to be added.
5.
Click Save.
NOTE: Spaces are not allowed in the chain name.
6.
Add one or more rules to complete the chain configuration.
To change the policy for a default chain:
NOTE: User-defined chains cannot be edited. To rename a user-added chain, delete it and create a new one.
1.
Select Network - Firewall.
2.
Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3.
Select the checkbox next to the name of the chain you want to change (FORWARD, INPUT,
OUTPUT).
4.
Click Change Policy and select Accept or Drop from the drop-down menu.
5.
Click Save.
To add a rule:
1.
Select Network - Firewall.
2.
Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3.
From the chain list, click the name of the chain you want to add a rule to.
4.
Click Add and configure the rule as needed, then click Save.
To edit a rule:
1.
Select Network - Firewall.
2.
Select either IPv4 Filter Table or IPv6 Filter Table as needed.
3.
From the chain list, click the name of the chain with the rule you want to edit.
4.
Select the rule you want to edit and click Edit.
5.
Modify the rule as needed and click Save.
IPSec(VPN)
Virtual Private Network (VPN) enables a secure communication between the console server and a
remote network by utilizing a gateway and creating a secured connection between the console
server and the gateway. The IPSec protocol is used to construct the secure tunnel and provides
encryption and authentication services at the IP level of the protocol stack.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
29
NOTE: IPSec(VPN) is not supported with IPv6.
When Network - IPSec(VPN) is selected, the IPSec(VPN) screen is displayed.
Use the Add button to add a VPN connection or click on an existing connection name to edit one
already in the list. Click the Delete button to delete an existing connection. If NAT settings need to
be changed, click the Configure NAT button.
When you click the Add button, the IPSec(VPN) - Add screen is displayed.
NOTE: To run IPSec (VPN), you must enable IPSec under the custom Security Profile.
The remote gateway is referred to as the remote or right host and the console server is referred to as
the local or left host. If left and right are not directly connected, then you must also specify a
NextHop IP address.
The next hop for the remote or right host is the IP address of the router to which the remote host or
gateway running IPSec sends packets when delivering them to the left host. The next hop for the
left host is the IP address of the router to which the console server sends packets to for delivery to
the right host.
A Fully Qualified Domain Name should be indicated in the ID fields for both the Local (Left) host
and the Remote (Right) host where the IPSec negotiation takes place.
The following table describes the fields and options on the IPSec(VPN) - Add screen. The
information must match exactly on both ends for local and remote.
Table 3.4: Field and Menu Options for Configuring IPSec(VPN)
Field Name
Definition
Connection Name
Any descriptive name you wish to use to identify this connection.
Authentication Protocol
The authentication protocol used, either ESP (Encapsulating Security
Payload) or AH (Authentication Header).
Boot Action
The boot action configured for the host, either Ignore, Add or Start.
Authentication Method
Authentication method used, either RSA Public Keys or Shared Secret.
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Table 3.4: Field and Menu Options for Configuring IPSec(VPN) (Continued)
Field Name
Definition
Remote (Right) Side
- and Local (Left) Side
Enter the required address or text for each of the four fields for both
Remote Side and Local Side:
ID: This is the hostname that a local system and a remote system use for
IPSec negotiation and authentication. It can be a fully qualified domain
name preceded by @. For example, [email protected]
IP Address: The IP address of the host.
NextHop: The router through which the console server (on the left side) or
the remote host (on the right side) sends packets to the host on the other
side.
SubNet: The netmask of the subnetwork where the host resides.
Use CIDR notation. The IP number followed by a slash and the number of
‘one’ bits in the binary notation of the netmask. For example, 192.168.0.0/
24 indicates an IP address where the first 24 bits are used as the network
address. This is the same as 255.255.255.0.
RSA Key (If RSA Key is selected) For IPSec(VPN) authentication, you need to generate a public key for the
console server and find out the key used on the remote gateway. Copy and
paste for copying the RSA key from another source is supported.
Pre-Shared Secret (If Secret is
selected)
Pre-shared password between left and right users.
SNMP Configuration
An administrator can configure SNMP, which is needed if notifications are to be sent to an SNMP
management application.
NOTE: The Avocent ACS 6000 Enterprise MIB text file is available in the appliance at: /usr/local/mibs/ACS6000MIB.asn. The Avocent ACS 6000 Enterprise TRAP MIB text file is available in the appliance at: /usr/local/mibs/
ACS6000-TRAP-MIB.asn. Both files are also available at www.avocent.com.
To configure SNMP:
1.
Click Network - SNMP.
2.
Click the System button.
a.
b.
Enter the SysContact information (email address of the console server’s administrator, for
example, [email protected]).
Enter the SysLocation information (physical location of the console server, for example,
Cyclades_ACS6000), then click Save to go back to the SNMP screen.
3.
Click Add to add a new community or v3 user.
4.
Enter the community name for SNMP v1/v2 or the user name for SNMP v3 in the Name field
and enter the OID.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
31
5.
Select the desired permission from the pull-down menu. Choices are Read and Write or Read
Only.
6.
If the required SNMP version is v1 or v2, click the Version v1, v2 button, then enter the source
(valid entry is the subnet address).
-orIf the required SNMP version is v1 or v2 using an IPv6 network, click the Version v1,v2 for
IPv6 network button, then enter the source (valid entry is the subnet address).
-orIf the required SNMP version is v3, click the Version v3 button, then select the Authentication
Type (MD5 or SHA), enter the authentication passphrase or password, enter the privacy
passphrase for DES and select the Minimum Authentication Level (NoAuthNoPriv,
AuthNoPriv, AuthPriv).
7.
Click Save.
Ports
An administrator can enable and configure serial ports, auxiliary ports, the CAS Profile and the
Dial-in Profile from the Ports tab in the Side Navigation Bar. On the auxiliary ports screen, you can
enable the auxiliary port and configure it based on the type of connected device.
Serial ports
On the Serial Ports table, you can specify the connection profile (CAS, Dial-In or Power) based on
the type of connected device and you can clone the port, reset to factory defaults and enable/disable
ports.
To enable or disable one or more serial ports:
1.
Select Ports - Serial Ports.
2.
Click the checkbox for each port you want to enable or disable.
3.
Click the Enabled or Disabled button.
To configure or edit one or more serial ports with the CAS Profile:
1.
Select Ports - Serial Ports.
2.
Click the checkbox for each port you want to configure.
3.
Click the Set CAS button.
4.
a.
To change the default pinout when a Cisco cable is connected to the selected port(s), select
the Enable Cisco from the RJ-45 pinout checkbox.
b.
Use the drop-down menus to enable or disable the port and set the speed, parity, data bits,
stop bits and flow control.
Click Next or click the CAS link.
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a.
Enter the port name (when only one port was selected) or the port name prefix (when more
than one port were selected). The port name will be <port name prefix>-p-<port number>.
b.
Check the box to enable auto discovery. In this case, the port name will be used when auto
discovery fails to discover the server name. Check the box to enable speed auto detection.
NOTE: Auto speed detection requires additional configuration in the CAS Profile-Auto Discovery Settings
screen.
5.
6.
c.
Use the appropriate drop-down menus to set the protocol and authentication type.
d.
Enter the text session hotkey and power session hotkey in the appropriate fields.
e.
Enter the TCP port alias in the appropriate field.
f.
Enter the IPv4 or IPv6 alias and its interface in the appropriate field.
g.
To allow a session only if DCD is on and to enable auto answer, check the appropriate
boxes.
h.
Use the drop-down menu to select the DTR mode and enter the DTR off interval.
i.
Use the drop-down menus to enable or disable line feed suppression and NULL after CR
suppression.
j.
Enter the transmission interval, break sequence and break interval in the appropriate
fields.
k.
Use the drop-down menus to enable or disable log in/out multisession notification and
informational message notification.
Click Next or click the Data Buffering link and use the drop-down menus to enable and
configure data buffering.
Click Next or click the Alerts link.
a.
Click Enable Alerts to enable detection of alerts.
b.
Click Add to add an alert string. Enter the string in the Alerts String field and click Next to
return to the Alerts screen.
c.
Check the box next to an existing alert and click Delete to delete the string.
d.
Click Delete Any to delete all strings whether selected or not.
NOTE: Clicking Delete Any will delete all alert strings. Selecting all the alert strings and clicking Delete is not the
same functon as it will not delete alert strings not shown in the table.
7.
Click Next or click the Power link.
a.
Click Add to add a new outlet. Click Selected PDU and select a PDU from the list of
detected PDUs. Enter the outlet(s) in the Outlets field, and click Next.
b.
Check the box next to an existing merged outlet and click Delete to delete it.
NOTE: Power is only available when a single serial port is selected.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
8.
Click Save.
Table 3.5: CAS Profile Parameters
Parameter
Description
Physical
Enable Cisco RJ-45
Pin-Out
Defines the serial port pinout. Default: Disabled.
Status
Defines the status of the serial port as either enabled or disabled.
Default: Disabled.
Speed
Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400,
57600 or 115200. Default: 9600.
Parity
Defines the parity as either Even, Odd or None. Default: None.
Data Bits
Defines the data bits as either 5, 6, 7 or 8. Default: 8.
Stop Bits
Defines the stop bits as either 1 or 2. Default: 1.
Flow Control
Defines the flow control as none, hardware, software, RxON software
or TxON software. Default: None.
CAS
Port Name
Name associated with the serial port (as an alias). Default: <appliance
mac address>-p-<port number>.
Enable Auto Discovery
The target name will be discovered and will be associated with this
serial port. If it fails, the Port Name will be used. Default: Disabled.
Enable Speed Auto
Detection
Tries to discover the speed of the serial port. This feature requires
additional configuration under the CAS Profile / Auto Discovery /
Settings page. Default: Disabled.
Protocol
The protocol that will be used to access the serial port/target.
• SSH - Authorized users can use SSH to connect to the console of
a connected device.
• Telnet - Authorized users can use Telnet to connect to the console
of a connected device.
• SSH/Telnet - Authorized users can use SSH and/or Telnet to
connect to the console of a connected device simultaneously.
• Raw - Authorized users can make a Raw Socket connection to the
console of a connected device.
Default: SSH/Telnet.
Authentication Type
Authentication type that will be used to authenticate the user during
target session. Default: Local.
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Table 3.5: CAS Profile Parameters (Continued)
Parameter
Description
Text Session Hot Key
Hotkey to suspend the target session and go to the CLI prompt.
Not available for Raw. Default: Ctrl-Z.
NOTE: The default escape character for ts_menu is Ctrl-X.
Power Session Hot Key Hotkey to suspend the target session and display Power Management
Menu to control the outlets merged to the target. Not available for
Raw. Default: Ctrl-P.
NOTE: The default escape character for ts_menu is Ctrl-X.
TCP Port Alias
For a Telnet/Raw session: TCP port to connect directly to a serial port.
For SSH session: Alias of the port similar to ttySxx. Default: 70XX,
where XX is the serial port number.
Port IPv4/IPv6 Alias
IPv4/IPv6 address used to connect directly to a serial port. Default:
not configured (empty).
Port IPv4/IPv6 Alias
Interface
Interface (ETH0/ETH1) associated with the IPv4/IPv6 alias. Default:
ETH0.
Allow Session Only if
DCD is On
When the DCD is OFF, the appliance will deny access for this serial
port. Default: Disabled (allow access if DCD is OFF).
Enable Auto Answer
When the input data matches one input string configured in Auto
Answer, the output string will be transmitted to the serial port. Default:
Disabled.
DTR Mode
DTR Mode can be set to the following:
• Always On.
• Normal - the DTR status will depend on the existence of a CAS
session.
• Off Interval - when the a CAS session is closed, the DTR will stay
down during this interval.
Default: Normal.
DTR Off Interval
Interval in seconds used by DTR Mode Off Interval in milliseconds.
Default: 100.
Line Feed Suppression Enables the suppression of the LF character after the CR character.
Default: Disabled.
Null After CR
Suppression
Enables the suppression of the NULL character after the CR
character. Default: Disabled.
Transmission Interval
The interval the port waits to send data to a remote client in
milliseconds. Default: 20.
Break Sequence
Sequence used to send a break signal to the serial port. Not available
for Raw. Default: ~break.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
Table 3.5: CAS Profile Parameters (Continued)
Parameter
Description
Break Interval
Interval for the break signal in milliseconds. Not available for Raw.
Default: 500.
Log In/Out Multi
Session Notification
Enables the notification to multi-session users when a new user logs
in or a user logs out. Not available for Raw. Default: Disabled.
Informational Message
Notification
Displays an information message when a target session is opened.
Not available for Raw. Default: Enabled.
Data Buffering
Status
Enables or disables data buffering. Default: Disabled.
Type
Displays the type of data buffering:
• Local - stores the data buffering file in the local file system.
• NFS - stores the data buffering file in the NFS server.
• Syslog - sends the data to the syslog server.
• DSView - sends the data to the DSView 3 software.
Default: Local.
Time Stamp
When enabled, adds the time stamp to the data buffering line for a
Local or NFS database. Default: Disabled.
Log-in/out Message
Includes special notification for logins and logouts in data buffering.
Default: Disabled.
Serial Session Logging
• Enabled - stores data at all times.
• Disabled - stores data when a CAS session is not opened.
Default: Enabled.
Alerts
Status
A special event notification will be generated when input data
matches one of the alert strings. Default: Disabled.
Alert Strings
Strings used to generate event notifications. Default: Empty.
To configure the Dial-in Profile for a serial port with a connected modem:
1.
Select Ports - Serial Ports.
2.
Click the checkbox for a serial port with a connected modem.
3.
Click the Set Dial button and use the drop-down menus to configure the dial-in settings.
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4.
Configure the PPP parameters (address, authentication and so on) and click Save.
Table 3.6: Dial-in Parameters
Parameter
Description
Status
Enables or disables the port. Default: Disabled.
Speed
The speed that will be used by mgetty to configure the serial device.
Default: 38400 bps.
Init Chat
Chat for modem initialization. Default: "" \d\d\d+++\d\d\dATZ OK.
PPP Address
Configures the local and the remote IP address for the the PPP link. If
Accept Configuration from Remote Peer is selected, the remote peer
should send both IP addresses (local and remote) during negotiation.
Default: No Address.
Local IPv4/IPv6
Address
Configures the local IPv4/IPv6 address for this PPP connection.
Remote IPv4/IPv6
Address
Configures the remote IPv4/IPv6 address for this PPP connection.
PPP Authentication
Protocol
Uses the radio button to select: none, PAP, CHAP or EAP.
• None - no authentication.
• PAP - use PAP protocol and the authentication type configured in
the PPP authentication type (it is configured in the Authentication /
Unit Authentication page).
• CHAP - use CHAP protocol. The configuration of the CHAP
secrets should be done while editing the file /etc/ppp/chap-secrets.
• EAP - use EAP protocol. Available authentications: CHAP, SRPSHA1 and TLS. The configuration of the secrets for CHAP should
be done while editing the file /etc/ppp/chap-secrets. The
configuration of the secrets for SRP-SHA1 should be done while
editing the file /etc/ppp/srp-secrets.
Default: None.
CHAP
Configure the CHAP-interval, CHAP-max-challenge and CHAPrestart.
Default values:
CHAP Interval = 0.
CHAP Max Challenge = 10.
CHAP Restart = 3.
PPP Idle Timeout
Number of seconds being idle before PPP times out. Default: 0 (no
time-out).
To configure or to edit one or more serial ports with a connected PDU:
1.
Select Ports - Serial Ports.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
2.
Click the checkbox for one or more serial ports with a connected PDU.
3.
Click the Set Power button and use the drop-down menus to configure the physical settings.
4.
5.
37
Click Next or click the Power link.
a.
Use the drop-down menu to select the PDU type.
b.
Check the box to enable speed auto detection.
c.
Configure the polling rate.
d.
For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop-down
menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection.
Click Save.
Table 3.7: Power Parameters
Parameter
Description
Physical
Enable Cisco RJ-45
Pin-Out
Defines the serial port pinout. Default: Disabled.
Status
Defines the status of the serial port as either enabled or disabled.
Default: Disabled.
Speed
Defines the speed as 300, 1200, 2400, 4800, 9600, 19200, 38400,
57600 or 115200. Default: 9600.
Parity
Defines the parity as either Even, Odd or None. Default: None.
Data Bits
Defines the data bits as either 5, 6, 7 or 8. Default: 8.
Stop Bits
Defines the stop bits as either 1 or 2. Default: 1.
Flow Control
Defines the flow control as none, hardware, software, RxON software
or TxON sofware. Default: None.
Power
PDU Type
Defines the type or vendor of the PDU connected to the serial port.
• Auto - the vendor will be detected.
• Avocent-Cyclades - Avocent-Cyclades PM PDU family.
• SPC - SPC power control device family.
• Server Tech - Server Tech family.
Default: Auto.
Enable Speed Auto
Detection
When enabled, detects the speed of the port. Default: Disabled.
Pooling Rate
The interval in seconds to update information from the PDU. Default:
20.
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Table 3.7: Power Parameters (Continued)
Parameter
Description
For Avocent/Cyclades
PDUs
Power Cycle Interval
The interval in seconds between Off and On actions for the power
cycle command. Default: 15.
Syslog
When enabled, the PDU will send syslog messages to the appliance.
Default: Enabled.
Buzzer
Enables or disables the PDU’s buzzer. Default: Enabled.
SW Overcurrent
Protection
When enabled, the software’s overcurrent protection is on. Default:
Disabled.
To copy/clone the configuration of one port to other ports:
1.
Select Ports - Serial Ports.
2.
Click the checkbox for the serial port you want to clone.
3.
Click the Clone button.
4.
Enter the serial port(s) to be configured in the Copy Configuration To field and click Save.
NOTE: If the selected port is configured as a CAS Profile, the following parameters will not be copied: Port
Name, TCP Port Alias, IPv4 Port Alias, IPv6 Port Alias and Power (merged outlets).
To reset one or more serial ports to their factory configuration:
1.
Select Ports - Serial Ports.
2.
Click the checkbox for one or more serial ports you want to reset to their factory configuration,
then click the Reset To Factory button.
NOTE: Serial ports are set to the CAS Profile and disabled in the factory configuration.
Auxiliary ports
On the Auxiliary Ports screen, you can enable the auxiliary port and configure it based on the type
of connected device.
To configure an appliance with an internal modem:
1.
Select Ports - Auxiliary Ports.
2.
Use the drop-down menus to configure the Dial-in settings.
3.
Configure the PPP parameters (address, authentication, and so on) and click Save.
To configure or edit auxiliary port with connected PDU:
1.
Select Ports - Auxiliary Ports.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
2.
Click the Set Power button and use the drop-down menus to configure the physical settings.
3.
Click Next or click the Power link.
4.
39
a.
Use the drop-down menu to select the PDU type.
b.
Check the box to enable speed auto detection.
c.
Configure the polling rate.
d.
For Avocent/Cyclades PDUs, enter the power cycle interval and then use the drop-down
menus to enable or disable Syslog, Buzzer and SW Overcurrent Protection.
Click Save.
To configure or edit auxiliary port with a connected modem:
1.
Select Ports - Auxiliary Ports.
2.
Click the Set Dial-In button and use the drop-down menus to configure the Dial-in settings.
3.
Configure the PPP parameters (address, authentication, and so on).
4.
Click Save.
CAS Profile
An administrator can configure settings for auto discovery and for auto answer features.
Auto discovery
The auto discovery feature will discover the target name of the server connected to the serial port.
This name will be used as the alias of the serial port.
When auto discovery is active for a certain serial device, upon target connection (DCD ON event),
the appliance will send probe strings and start analyzing target device answers using regular
expressions. There will be predefined probe and match strings as well as customer-defined ones.
For each probe string sent, all regular expressions defined by the match strings will be tested. After
the last cycle, the sequence restarts. This procedure will run for a certain period (given by the auto
discovery time-out parameter) or until the target is successfully detected. If auto discovery fails, the
target name will be reset to the configured target name or to the corresponding unique default target
name.
NOTE: The configured target name will be used only after the auto discovery process fails.
NOTE: The auto discovery process starts when there is variation in the DCD signal from OFF to ON (disconnect/
connect the target's cable, turn off/on the target) and when the configuration of the serial port goes from disabled
to enabled and there is a target connected in the port.
The probe strings will be used to stimulate the server (such as “\n”: a single newline).
The match strings are regular expressions where “%H” is a placeholder for the target name you
want to detect, such as:
“ \\(.*\\)(%H)\\(.*\\)” or just “xxx%Hyyy”.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
The first one will extract target name from things such as:
nanana(myTarget): à results: myTarget
jhdsgjhas(tg2)kjafja à results: tg2
But would match for:
hsagdfjhagfxxxTARGETyyyyyy à resulting: TARGET
To configure the strings for probe/match used by auto discovery:
Perform this procedure to change the default settings or the probe or match strings used in auto
discovery.
1.
2.
3.
4.
Select Ports - CAS Profile - Auto Discovery. The Settings, Probe Strings and Match Strings
options appear in the Side Navigation Bar.
To change the default auto discovery time-out or probe time-out, perform the following steps.
a.
Select Settings.
b.
Enter a new value in the Auto Discovery Timeout and Probe Timeout fields.
c.
Select a speed from the Default Speed on Auto Discovery Failure drop-down menu and
Probe Speed List.
d.
Click Save.
To add a new probe or match string or delete an existing string, perform the following steps.
a.
Select Probe Strings or Match Strings.
b.
To add a string, click Add, enter a new string in the New Probe String or New Match
String field and click Save.
c.
To delete a string, select the checkbox for the string and click Delete.
Click Save.
To configure the input/output strings used by auto answer:
1.
Select Ports - CAS Profile - Auto Answer.
2.
To add an auto answer input and output string, click Add. Enter a new string in the Input String
or Output String fields and click Save.
-orTo delete an auto input and output string, select the checkbox next to the string you want to
delete. Click Delete, then click Save.
Pool of CAS ports
An administrator can create a pool of serial ports where each serial port in the pool shares a pool
name, TCP Port Alias, IPv4 Alias and IPv6 Alias. The first available port in the pool is used as the
serial port for connection.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
41
NOTE: The multiple session access right does not have any effect when using a pool of CAS ports. When all
ports in the pool are taken, the connection to the pool is denied.
NOTE: All ports in the pool must share the same CAS protocol. The protocol is validated during the connection to
the serial port. If the protocol does not match, the connection will be denied.
To configure a pool of CAS ports:
1.
Click Ports - Pool of CAS Ports.
2.
To create a pool, click the Add button.
- or To edit an existing pool, click the name of the pool you want to edit.
- or To delete a pool, check the box next to the pool you want to delete and click the Delete button.
3.
Enter the parameters for the pool in the appropriate fields.
4.
In the left side of the Pool Members field, select the ports to be added to the pool and click
Add.
- or In the right side of the Pool Members field, select the ports to be removed from the pool and
click Remove.
5.
Click Save.
NOTE: A serial port can only belong to one pool at a time, but a user can create an empty pool and add ports to
it later.
Table 3.8: Pool of CAS Ports Parameters
Parameter
Description
Pool Name
The name of the pool. The pool name is
mandatory and should follow hostname
guidelines, not exceed 64 characters and start
with a letter.
TCP Port Alias
The TCP Port Alias where the pool responds.
This parameter is optional.
Pool IPv4 Alias
The IPv4 address used by the pool. This
parameter is optional.
Pool IPv4 Alias Interface
The interface used by the IPv4 Alias. Default:
Eth0.
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Table 3.8: Pool of CAS Ports Parameters (Continued)
Parameter
Description
Pool IPv6 Alias
The IPv6 address used by the pool. This
parameter is optional.
Pool IPv6 Alias Interface
The interface used by the IPv6 Alias. Default:
Eth0.
Dial-in Profile
An administrator can configure secure dial-in settings such as OTP login, PPP connections, PPP/
PAP authentication, callback and OTP users for PPP connections.
NOTE: If pluggable devices are being used for dial-out, dial-in should be disabled.
To configure secure dial-in settings for ports with the Dial-in Profile:
1.
Select Ports - Dial-In Profile - Settings.
2.
To enable logging in to the console server through the modem and select a condition for which
logging in is allowed, perform the following steps.
3.
4.
a.
To allow callback connections only, select Callback.
b.
To allow any connection, select Enable.
To enable OTP authentication, select Enable from the OTP Login Authentication menu.
To enable and select a condition for PPP connections, perform the following steps.
a.
To allow PPP callback connections only, select Callback.
b.
To allow any connection, select Enable.
5.
When the PAP authentication protocol is configured for the port, select the authentication type
from the PPP/PAP Authentication menu.
6.
Click Save.
To configure callback users and phone numbers for ports with the Dial-in Profile:
1.
Select Ports - Dial-In Profile - Secure Dial-In - Callback Users.
2.
Click Add.
3.
Enter the name and phone number used to perform the callback in the appropriate fields and
click Save.
To configure PPP OTP users for ports with the Dial-in Profile:
1.
Select Ports - Dial-In Profile - Secure Dial-In - PPP OTP Users.
2.
Click Add.
3.
Enter the username and passphrase in the appropriate fields and click Save.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
43
NOTE: This PPP OPT user will establish PPP connection after being successfully authenticated.
To configure EAP-TLS as PPP authentication for ports with the Dial-in Profile:
1.
Select Ports - Serial Ports.
-orSelect Ports - Auxiliary Ports.
2.
Check the box next to the port where the modem is connected and click Set Dial-In.
NOTE: If using an auxiliary port, the modem can be internal.
3.
Configure the PPP Address settings. For example, set the PPP Address to Local Configuration
using 10.0.0.1 as the Local IPv4 Address and 10.0.0.2 as the Remote IPv4 Address.
4.
For PPP Authenticaion, select the button next to By Appliance, and then select the button next
to EAP for the protocol. Click Save.
5.
Select Ports - Dial-In Profile - Settings.
6.
Use the drop-down menu to enable the PPP Connection and click Save.
7.
Copy the certificates and keys to the /etc/ppp/cert file. They must be named server.crt (the ACS
6000 console server certificate), ca.crt (the Certificate Authority’s certificate) and server.key
(the ACS 6000 console server asymmetric key).
Pluggable Devices
To manage pluggable devices:
1.
If Pluggable Device Detection is enabled, select Pluggable Devices.
-orIf it is disabled, click Enable Pluggable Device Detection.
2.
Select the checkbox next to the pluggable device you wish to configure, or select the checkbox
above the list of pluggable devices to select them all.
3.
Click Insert All, Eject or Rename.
4.
To disable detection, click Disable Pluggable Devices Detection.
To view and change pluggable device information:
1.
Select Pluggable Devices and select a pluggable device name.
2.
If the pluggable device type is Network, the Network/Device section will be visible to allow
the configuration of the network parameters.
-or-
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If the pluggable device type is Modem (V.92 or wireless), the dial-in section will be visible to
allow the configuration of the dial-in parameters.
Authentication
Authentication can be performed locally, with OTP, or on a remote Kerberos, LDAP, NIS, Radius
or TACACS+ authentication server. If the ACS 6000 console server is managed by a DSView 3
server, DSView authentication is also supported. The console server also supports remote group
authorizations for the LDAP, Radius and TACACS+ authentication methods.
Fallback mechanisms of the following types are available:
Local authentication can be tried first, followed by remote, if the local authentication fails (Local/
Remote_Method)
-orRemote authentication may be tried first, followed by local (Remote_Method/Local)
-orLocal authentication may be tried only if a remote authentication server is down
(Remote_Method_Down_Local).
An administrator can configure authentication using the CLI utility and the Web Manager. The
default authentication method for the console server and the serial ports is Local. Any
authentication method that is configured for the console server or the ports is used for
authentication of any user who attempts to log in through Telnet, SSH or the Web Manager.
Appliance authentication
The ACS 6000 console server authenticates for the console server and the ports, either in groups or
individually.
NOTE: It is advised when using group authorization that you use the same authorization for both the console
server and all serial ports, or use Single Sign-on Authentication to facilitate group authorization.
When Single Sign-on Authentication is disabled, the console server uses the individual port
configurations. Users must use their password each time they access an individual port. If enabled,
Single Sign-on Authentication will use the authentication server you choose from the pull-down
menu for all ports and no further authentication will be needed when accessing the port after that.
NOTE: Selecting unconfigured from the pull-down menu will allow the ports to continue to use individual
authentication servers, and will require your password the first time you access any port. After that, the port will
not require password authentication if Single Sign-on Authentication is enabled.
To set authentication for the console server:
1.
Click Authentication - Appliance Authentication.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
2.
Select the desired authentication server from the Authentication Type drop-down menu.
3.
Select Enable single sign-on to enable single sign-on authentication, and select the desired
authentication server from the Authentication Type drop-down menu.
4.
Click Save.
45
Authentication servers
When using an authentication server, you must configure its IP address and in most cases other
parameters before it can be used. The following authentication servers require configuration:
RADIUS, TACACS+, LDAP(S)|AD, Kerberos, NIS and DSView 3 servers.
To configure a RADIUS authentication server:
1.
Select Authentication - Authentication Servers - RADIUS.
2.
Enter the IP addresses of the First Authentication Server and First Accounting Server.
3.
If used, enter the IP addresses for the Second Authentication Server and Second Accounting
Server.
4.
Enter your secret word or passphrase in the Secret field (applies to both first and second
authentication and accounting servers), then re-enter the secret word or passphrase in the
Confirm Secret field.
5.
Enter the desired number of seconds for server time-out in the Timeout field.
6.
Enter the desired number of retries in the Retries field.
7.
If you select the Enable Service-Type attribute to specify the authorization group checkbox,
enter the authorization group name for each of the following Service Types: Login, Framed,
Callback Login, Callback Framed, Outbound and Administrative.
8.
Click Save.
To configure a TACACS+ authentication server:
1.
Select Authentication - Authentication Servers - TACACS+.
2.
Enter the IP addresses for the First Authentication Server and First Accounting Server.
3.
If used, enter the IP addresses of the Second Authentication Server and Second Accounting
Server.
4.
Select the desired service (PPP or raccess) from the Service drop-down menu.
5.
Enter your secret word or passphrase in the Secret field (applies to both first and second
authentication and accounting servers), then re-enter the secret word or passphrase in the
Confirm Secret field.
6.
Enter the desired number of seconds for server time-out in the Timeout field.
7.
Enter the desired number of retries in the Retries field.
8.
If you select the Enable User-Level attribute to specify the authorization group checkbox,
enter the authorization group name for up to 15 User-Levels.
9.
Click Save.
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To configure an LDAP(S)|AD authentication server:
1.
Select Authentication - Authentication Servers - LDAP(S)|AD.
2.
Enter the IP address of the server.
3.
Enter the Base.
4.
At the Secure drop-down menu, select Off, On or Start_TLS.
5.
Enter the Database User Name.
6.
Enter your Database Password, then re-type the database password in the Confirm Password
field.
7.
Enter your desired Login Attributes.
8.
Click Save.
To configure a Kerberos authentication server:
1.
Select Authentication - Authentication Servers - Kerberos.
2.
Enter the IP address (Realm) of the server.
3.
Enter the Realm Domain Name (example: avocent.com).
4.
Enter the Domain Name (example: avocent.com).
5.
Click Save.
To configure an NIS authentication server:
1.
Select Authentication - Authentication Servers - NIS.
2.
Enter the NIS Domain Name of the server (example: corp.avocent.com).
3.
Enter the NIS Server Address or broadcast (default is broadcast).
4.
Click Save.
To configure a DSView authentication server:
1.
Select Authentication - Authentication Servers - DSView.
2.
Enter IP Address 1 - 4 for the DSView servers in the relevant fields.
3.
Click Save.
Users Accounts and User Groups
Access to ports can be optionally restricted, based on authorizations that an administrator can
assign to custom user groups. Groups can also be authorized to manage power while connected to
devices. The ACS 6000 console server has two default users (admin and root) and four pre-defined
user groups: admin, appliance-admin, shell-login-profile and user.
A user account must be defined for each user on the console server or on an authentication server.
The admin and root users have accounts by default, and either administrator can add and configure
other user accounts. Each local user account is assigned to one or more of the user groups.
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CAUTION: Change the default passwords for root and admin before you put the console server into operation.
Local accounts
The admin and root are equivalent users but named differently to address users familiar with either
Avocent equipment or the Cyclades families of ACS console servers. Regular users can be granted
permissions by administrators at any time. The ACS 6000 console server has three user account
types:
•
admin: Performs the initial network configuration. The factory default password for admin is
avocent. The admin user is a member of the admin group and can configure the console server
and ports as well as user and group authorizations.
•
root: Has the same permissions as the admin user. The factory default password for root is
linux. In the ACS 6000 console server, the root user is a member of the admin group and shelllogin-profile groups. When a root user logs in via the CONSOLE port, SSH or telnet, the
session is pre-defined by the login profile to go directly to shell. The login profile can be
customized so that it does not go directly to shell.
•
Administrator-added regular users: Have limited access to the Web Manager features based on
the group(s) to which they are assigned. Users can change their own passwords. By default, all
users have access to all enabled ports.
To add new users:
1.
Click Users - Local Accounts - User Names. The User Names screen is displayed with a list of
all users.
2.
Click Add. The Local User Information screen is displayed.
3.
Enter the new username and enter a password, then confirm the password.
4.
Select or deselect User must change password at the next login checkbox.
5.
If you wish to add the user to an available user group, select the user group name in the box on
the left and click Add (user is the default group). You can remove a user group from the box at
right by selecting it and clicking Remove.
6.
7.
Enter the desired parameters for Password Expiration.
•
Min Days: Enter the minimum number of days allowed between password changes.
Password changes attempted sooner will be rejected. If not specified, -1 is the default
which disables the restriction.
•
Max Days: Enter the maximum number of days a password is valid. After this period, a
password change will be forced. If not specified, -1 is the default which disables the
restriction.
•
Warning Days: Enter the number of days that a warning is issued to the user prior to
expiration. Entering 0 will cause the warning to be issued on the expiration day. A
negative value or no value means that no warning will be issued.
Enter the desired Account Expiration date (YYYY-MM-DD).
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8.
Click Save.
To configure password rules:
1.
Click Users - Local Accounts - Password Rules.
2.
If password complexity is desired (recommended), make sure Check Password Complexity is
selected.
3.
If password complexity is enabled, enter the desired values for password complexity.
4.
Enter the desired values for Default Expiration.
5.
Click Save.
User groups
User groups are given access and authorizations either by default or as assigned by an
administrator. Administrators can alter the permissions and access rights of users belonging to the
appliance-admin or user groups or create additional groups with custom permissions and access
rights. Administrators can add, delete or modify permissions and access rights for users from any
group at any time.
If an administrator configures the console server to restrict user access to ports, the administrator
can assign users to groups that are authorized for port access. The administrator can also authorize
groups for power management and data buffer management.
This document and the software refer to users whose accounts are configured on remote
authentication servers as remote users. Remote users do not need local accounts.
Radius, TACACS+ and LDAP authentication services allow group configuration. If a remote user
is configured as a member of a remote group, the authentication server provides the group name to
the console server when it authenticates the user. A local group by the same name must also be
configured on the console server. If an authentication server authenticates a remote user but does
not return a group, then the remote user is, by default, assigned to the user group.
admin group
Members of the admin group have full administrative privileges that cannot be changed, the same
access and configuration authorizations as the default admin user. Administrators can configure
ports, add users and manage power devices connected to the console server.
NOTE: The only configuration allowed for the admin group is adding or deleting members.
To view admin Appliance Access Rights:
1.
Click Users - Authorization - Groups. The Group Names screen is displayed, showing the
three default user groups along with any groups that have been created.
2.
Click on admin under the Group Name heading. The content area will display the Members
screen listing all members belonging to the admin group (default members are admin and root
users).
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NOTE: When any Group Name is selected, both the content area and side navigation bar change. The side
navigation bar will display specific menu options for Members and Access Rights (which include Serial, Power
and Appliance rights).
3.
In the side navigation bar, click Access Rights - Serial or Access Rights - Power to access the
screens displaying the fixed access rights and permissions for members of the admin group
pertaining to serial ports and power management.
NOTE: The Serial and Power screens are read-only and cannot be changed.
4.
In the Side Navigation Bar, click on Access Rights - Appliance. The Appliance Access Rights
screen appears and lists all access rights available to a member belonging to the admin group.
All appliance access rights are shown enabled (checked). Available appliance access rights are:
•
View Appliance Information
•
Disconnect Sessions and Reboot Appliance
•
Appliance Flash Upgrade and Reboot Appliance
•
Configure Appliance Settings
•
Configure User Accounts
•
Backup/Restore Configuration
•
Shell Access
•
Transfer Files
NOTE: The Appliance Access Rights screen for the admin and appliance-admin user groups is read-only and
cannot be changed. Unchecking any box and clicking Save will result in an error message. The console server
will maintain all rights selected.
appliance-admin group
Members of the appliance-admin group have access restricted to tasks for managing only the
appliance. Appliance-admin user group members have no access to the serial ports or power
management options, and share all of the appliance access rights as admin except for Configure
User Accounts and Shell Access, which are permanently disabled for this group.
user group
Members of the user group have access to target devices unless they are restricted by an
administrator but have no access rights for the console server. Administrators can add appliance
access rights and permissions, or can add users to custom user groups to add permissions and
access rights as needed. By default, all selections on the Appliance Access Rights screen will be
disabled.
NOTE: The Appliance Access Rights screen for the user group can be changed at any time by an administrator.
This will change the access rights for all members of the console server’s user group.
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shell-login-profile
Members of the shell-login-profile group have access to the shell after logging in. By default, the
root user belongs to this group. This is not a protected group and can be deleted.
Managing user groups
Administrators and members of the admin group can create custom user groups that contain any
users. Permissions and access for custom user groups will be determined by the top-level user
group permissions.
To create a custom user group:
1.
Click Users - Authorization - Groups. The Groups screen is displayed and contains a list of the
three default user groups and any additional custom user groups that have been created.
2.
Click Add in the content area.
3.
Enter the name of the new user group you are creating.
4.
Click Save.
To add members to a user group:
1.
Click Users - Authorization - Groups.
2.
Click the user group name.
3.
Click Add. The Members Assignment screen is displayed showing a list of available users in
the left box and an empty box on the right.
4.
Move users from the Available Users box on the left to the box on the right by double-clicking
on the username, or by selecting the name and clicking the Add button. You can remove any
names from the box on the right by double-clicking on the name or by selecting the name and
clicking the Remove button.
5.
If you want to add remote users to the new user group (these must be valid names in your
remote authentication server), add them in the New Remote Users field.
6.
Click Save.
To remove members from a user group:
1.
Click Users - Authorization - Groups.
2.
Click the user group name.
3.
Check the box(es) of the member(s) you want to remove. Click Delete to delete the selected
members.
To configure a login profile for a user group:
1.
Click Users - Authorization - Groups.
2.
Click on the name of the group whose login profile you want to set. In the Side Navigation Bar,
click Login Profile.
3.
Check the Enable Log-In Profile box.
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4.
51
Click ts_menu to use the ts_menu application when a member of the selected user group opens
a session in the console server. Enter the ts-menu options in the Options field.
-orClick CLI to use CLI when opening a session. Enter the CLI command in the CLI cmd field
and check the box if you want to exit after executing the command.
5.
Click Save.
NOTE: If the user belongs to multiple groups, the login profile used will be the first enabled login profile based on
alphabetical order of the group.
Table 3.9: ts_menu Options
Command
Description
-p
Displays TCP port
-i
Displays local IPv4 assigned to the serial port
-i6
Displays local IPv6 assigned to the serial port
-u <name>
Username to be used in the target session
-e <[^]char>
Escape character used to close the target session. Default
value: Ctrl-X
-l
Sorted lists ports and exit
-ro
Read-Only mode
<portname>
Connect directly to a serial port
-t
Idle time-out in seconds to choose the target
To add access to serial ports for a user group:
1.
Click Users - Authorization - Groups.
2.
Click the new user group name.
3.
In the Side Navigation Bar, click Access Rights.
4.
In the content area, click Add.
5.
Move serial target devices from the Available Target box on the left to the box on the right by
double-clicking on the serial target name, or by selecting the target and clicking the Add
button. You can remove any targets from the box on the right by double-clicking on the target
or by selecting the target and clicking the Remove button.
6.
Select the desired access rights.
7.
Click Save. The Serial screen will appear and show the serial target devices you have
authorized for use by the user group with configured permission(s).
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8.
Edit the access rights by selecting the checkbox next to one or more of the target names in the
list as needed and click Edit. The Target Access Rights screen is displayed with the access
rights. Select the desired access rights and click Save.
To assign PDU access for a user group:
NOTE: Assigning PDU access to a user group gives them full access to all power management functions for that
PDU. If you want the user group to have access to outlets only, use the procedure To assign outlet access for a
new custom user group below.
1.
Click on Users - Authorization - Groups.
2.
Click on the user group name.
3.
In the Side Navigation Bar, click Access Rights - Power.
4.
In the content area, click Add. The PDU Assignment screen appears with the list of available
PDUs in the left box.
5.
Move PDU devices from the Available PDU box on the left to the box on the right by doubleclicking on the PDU name, or by selecting the PDU and clicking the Add button. You can
remove any PDUs from the box on the right by double-clicking on the PDU name or by
selecting the PDU and clicking the Remove button.
6.
You can specify a custom PDU ID in the field at bottom and assign it a custom PDU ID.
NOTE: The custom PDU ID is for assigning user group authorization to manage PDUs that have not yet been
connected to the console server.
7.
Click Save.
To assign outlet access for a new custom user group:
NOTE: Assigning outlet access to user groups allows group members to turn outlets on or off, and enable locking
and power cycle capabilities on compatible PDUs.
1.
Click Users - Authorization - Groups.
2.
Click on the new user group name.
3.
In the Side Navigation Bar, click Access Rights - Power - Outlets.
4.
Click Add. The Add Outlet screen is displayed.
5.
For connected PDUs, click the Select PDU button to activate the Connected PDUs and Outlets
fields.
6.
Select Connected PDU from the pull-down menu.
7.
Enter the outlets assigned to the user group.
NOTE: Outlets can be specified individually, (for example 1,3,6,8) or as a range (for example 1-4) or a
combination of both, (for example 1-4,6,8 which assigns access to outlets 1, 2, 3, 4, 6 and 8).
8.
If a custom PDU ID has been created for future use, and you want to pre-assign outlets, click
the Custom button to enter the custom PDU ID name and specify the outlets.
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9.
53
Click Save.
To assign appliance access rights for custom user groups:
1.
Click Users - Authorization - Groups.
2.
Click the new user group name.
3.
In the Side Navigation Bar, click Access Rights - Appliance.
4.
Select the desired appliance access rights and click Save.
To configure a group in a TACACS+ authentication server:
1.
On the server, add raccess service to the user configuration.
2.
Define which group(s) the user belongs to in the raccess service following this syntax:
group_name = <Group1>[,<Group2,...,GroupN>];
For example:
In the ACS 6000 console server, configure a new authorization group TACACS_1 , and configure
the access rights for this group. In the TACACS+ server, configure the user regina with the
following attribute: raccess = group_name=TACACS_1
Then, configure the user special with the following attribute: raccess = group_name=admin
During the authentication phase, the console server will receive the attribute raccess from the
TACACS+ server. The user regina belongs to the authorization group TACACS_1 and the user
special belongs to the authorization group admin.
To configure a group in a RADIUS authentication server:
Define which group(s) the user belongs to in the attribute FRAMED_FILTER_ID with the
following syntax:
[:group_name=]<acs6000_group1>[,<acs6000_group2>];
NOTE: The group names should be separated by a comma and end with a semi-colon.
NOTE: The ACS 6000 console server accepts multiple FRAMED_FILTER_ID attributes.
For example:
In the ACS 6000 console server, configure new authorization groups RADIUS_1 and RADIUS_2,
and configure the access rights for these groups. In the Radius server, configure the user regina
with the following attribute:
FramedFilterID : FramedFilterID = group_name=RADIUS_1,RADIUS_2;
-orFramedFilterID = RADIUS_1,RADIUS_2;
-or-
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FramedFilterID = RADIUS_1;
FramedFilterID += RADIUS_2;
Then, configure the user special with the following attribute:
FramedFilterID as group_name=admin
During the authentication phase, the console server will receive the attribute FramedFIlterID from
the RADIUS server. The user regina belongs to authorization group RADIUS_1 and RADIUS_2.
and the user special belongs to authorization group admin.
To configure group an LDAP authentication server:
On the LDAP server, edit the info attribute for the user and add the following syntax.
info: group_name=<Group1>[,<Group2>,...,<GroupN>];
Event Notifications
The ACS 6000 console server will generate notifications for a wide variety of events. You can
configure the console server to direct or store those event notifications to various destinations for
immediate use or for analysis later.
Event List
The Event List screen lists ACS 6000 console server events, each of which can be configured for
SNMP Traps, Syslog, DSView, Email and SMS.
To configure Events:
1.
Click Events and Logs - Events.
2.
Locate the events for which you want notification sent and select the checkbox(es) next to the
event number(s).
3.
Click Edit.
4.
If you want an event notification sent for any configured event destination type, click its
associated Send checkbox.
5.
Click Save. The Events page appears with an X in the column below the destination type if the
Send box was checked on the Events Settings screen.
Event Destinations
The ACS 6000 console server will generate notifications for a wide variety of events. You can
configure the console server to direct or store those event notifications to various destinations for
immediate use or for analysis later.
To configure Event Destinations:
1.
Click on Event and Logs - Event Destinations.
2.
Under the Syslog heading, use the drop-down menu to select the Facility.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
3.
55
Select Remote Server - IPv4 to enable syslog messages to be sent to one or more remote IPv4
syslog servers, and enter the IPv4 Address or Hostname. Separate multiple server addresses by
commas.
-orSelect Remote Server - IPv6 to enable syslog messages to be sent to one or more remote IPv6
syslog servers, and enter the IPv6 Address or Hostname. Separate multiple server address by
commas.
4.
Select Appliance Console to send messages to the ACS 6000 console server’s console.
5.
Select Root Session to send syslog messages to all sessions where you are logged in as root
user.
6.
Under the SNMP Trap heading, enter the name of the community defined in one or more of the
SNMP trap servers in the Community field then enter the IP addresses of up to five servers in
the server fields.
7.
Under the SMS heading, enter the SMS Server, Port and Pager Number information in the
appropriate fields.
8.
Under the Email heading, enter the Server, Port and Destination Email information in the
appropriate fields.
9.
Under the DSView heading, enter the IP address of the DSView 3 server where event
notifications will be sent in the DSView 3 server field. Enter the syslog server port number for
the DSView 3 server, the SSH information and the buffer warning information in the
appropiate fields.
10. Click Save.
Data Buffering
To configure Data Buffering:
1.
Select Events and Logs - Data Buffering.
2.
Enter the segment size in kilobytes and spare segments in the Local Data Buffering Settings
section.
3.
In the NFS Data Buffering Settings section, enter the following information: NFS Server, NFS
Path, Segment Size (Kbytes) and Spare Segments.
NOTE: RPC service must be enabled in the Security Profile screen before configuring NFS Data Buffering
Settings. NFS does not support IPv6.
4.
To configure data buffer storage on a syslog server in the Syslog Data Buffering Settings
section; select a facility number from the drop-down menu: Log Local 0, Log Local 1, Log
Local 2, Log Local 3, Log Local 4 or Log Local 5.
5.
Click Save.
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Appliance Logging
To configure Appliance Logging:
1.
Click Enable appliance session data logging.
a.
Select the destination for appliance session data logs from the pull-down menu. Choices
are Local, NFS, Syslog and DSView.
b.
Enable or disable timestamping the appliance session data logs.
2.
Click Enable appliance session data logging alerts.
3.
Enter the desired alert strings (up to ten) in the fields provided.
4.
Click Save.
Sensors
The console server has sensors that monitor the internal temperature. You can specify an operating
range for the console server that fits its environment.
CAUTION: Do not use values that exceed the maximum and minimum temperatures listed in Techical
Specifications on page 63.
To configure the temperature sensors:
1.
Click Events and Logs - Sensors.
2.
In the Maximum Temperature field, enter the temperature in degrees Celsius that, if exceeded,
will generate an event notification.
3.
In the Maximum Temperature Threshold field, enter the temperature threshold in degrees
Celsius below the maximum temperature.
NOTE: The Maximum Temperature Threshold field will define a region around the maximum temperature. When
the temperature exceeds the Maximum Temperature plus Threshold, an event notification will be generated.
When the temperature falls below the Maximum Temperature minus Threshold, an even notification that the
console server has returned to normal operating temperature will be generated. This is also true for setting the
minimum temperature threshold.
4.
In the Minimum Temperature field, enter the temperature in degrees Celsius that, if the console
server’s temperature falls below, will generate an event notification.
5.
In the Minimum Temperature Threshold field, enter the temperature threshold in degrees
Celsius above the minimum temperature.
6.
Click Save.
Power Management
Connected power devices can be used for remote power management. The ACS 6000 console
server enables users who are authorized for power management to turn power on, turn power off
and reset devices that are plugged into a connected PDU.
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57
The following types of power devices can be connected to any serial port or to the AUX/Modem
port (if an internal modem is not installed):
•
Avocent Power Management Power Distribution Unit (PM PDU).
•
Cyclades PM Intelligent Power Distribution Units (IPDUs) - With Cyclades PM IPDUs, up to
128 outlets can be daisy-chained and managed from a single serial port.
•
Avocent SPC power control devices.
•
Server Technology Sentry™ family of Switched Cabinet Power Distribution Units (CDUs),
Smart Cabinet Power Distribution Units (Smart CDUs) and switched CDU Expansion Module
(CW/CX) power devices. One additional level of power devices can be daisy-chained with
ServerTech Expansion modules.
•
Server Technology Sentry Power Tower XL™ (PTXL) and Power Tower Expansion Module
(PTXM) power devices.
NOTE: The term PDU refers to any of these types of power devices.
The ACS 6000 console server automatically recognizes and supports Avocent PM PDUs, Cyclades
PM IPDUs or Avocent SPC devices when the corresponding serial port is configured for power
management.
For supported Server Technology PDUs, the ACS 6000 console server must be managed by a
DSView 3 server (version 3.6.0.152 or greater), the needed power device license must be present
and the power device must be added to the DSView 3 software.
The license is automatically downloaded from the DSView 3 server onto the ACS 6000 console
server, and then configuration and management can be performed either through the DSView
software or through the Web Manager.
PDUs
To manage a PDU:
1.
Select Power Management - PDUs.
2.
Select the checkbox next to the PDU for which you want to manage power.
3.
Click On, Off, Cycle, Reboot PDU, Reset HW Overcurrent Protection or Factory Defaults if
desired. A confirmation appears. Click OK.
NOTE: The power controls (On, Off and Cycle) will be applied to all outlets of the PDU.
4.
To change the PDU ID, click Rename and enter the name in the New PDU ID field.
5.
Click Save.
To upgrade firmware:
1.
Select the checkbox next to the PDU for which you want to upgrade the firmware and click the
Upgrade Firmware button.
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2.
Fill all fields with correct information and click Download to download the firmware to the
ACS 6000 console server.
3.
When the download finishes, the Install PM Firmware screen appears. If the version
information is correct, click Upgrade Now to start the upgrade of the firmware in the PDU.
4.
When the upgrade finishes, the Finish Upgrade screen appears with the result of the upgrade
action. Click Finish.
NOTE: You can upgrade the firmware for multiple PDUs at the same time for Avocent PM PDUs only.
To view a PDU’s information and manage outlets:
1.
Select Power Management - PDUs.
2.
Click the name of the PDU you want to view or manage.
3.
The Outlet Table with power controls window appears and the Side Navigation Bar displays a
list of options.
4.
To manage outlets of PDU:
a.
Check the box(es) of the outlet number(s) you want to manage.
b.
Click On, Off, Cycle, Lock or Unlock to perform that function for the selected outlet(s).
5.
Click Information in the Side Navigation Bar to view a PDU’s information.
6.
Click Overview in the Side Navigation Bar to view data monitoring information.
7.
Click Current, Voltage, Power Consumption, Energy Consumption or Environment in the Side
Navigation Bar to view a table with appropriate information. Click Reset Values to clear Max,
Min and Average values.
To configure a PDU:
1.
Click Settings to expand the Side Navigation Bar.
2.
Click Outlets.
3.
Click on an outlet number to change its settings. Click Save, then click Close.
-orCheck two or more boxes next to the outlets for which you want to change settings. Click Edit
to change the settings for the outlets you selected. Click Save.
4.
Click PDU to view and configure PDU settings. Click Save when finished.
5.
Click Phases or Banks.
a.
Click on the name of a phase or bank to change its settings, or click one or more boxes
next to the phase(s) or bank(s) you want to change.
b.
Click Save to save the settings and click Close to return to the Phase screen.
NOTE: The PDU model defines available parameters in the Settings window.
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59
Login
An administrator can change the login password for a supported PDU type. This password is used
by the console server to communicate with the PDU. (Only one password is supported for all PDUs
of the same type.)
To change a PDU password:
1.
Select Power Management - Login.
2.
To change the password for an Avocent or Cyclades PDU, an Avocent SPC power control
device or a Server Tech PDU, enter the password in the appropriately labeled section.
3.
Click Save.
Outlet Groups
By selecting the Outlet Groups tab, you can view status, outlet and power consumption for outlet
groups, as well as configure them. You can also turn on, turn off or cycle selected outlet groups.
To manage outlet groups:
1.
Select Power Management - Outlet Groups.
2.
Check the box next to the name of the Outlet Group you want to manage.
3.
Click the On, Off or Cycle radio button, if desired.
-or-
4.
Click Add to add an outlet group. The Add Group screen appears. Enter the name in the Group
Name field.
5.
Click Save.
To view and change outlet group information:
1.
Select Power Management - Outlet Groups.
2.
Click the name of the outlet group you want to view or manage.
3.
To add outlets, click Add to add a new outlet to the group. Fill the fields and click Save to
return to the Outlet Group Details table.
4.
To delete outlets, check one or more boxes next to the outlet(s) you want to remove from the
group. Click Delete, then click Close when finished.
Active Sessions
The ACS 6000 console server allows multiple users to log in and run sessions simultaneously. The
Active Sessions feature allows you to view all active sessions and to kill any unwanted sessions.
Click Active Sessions to view all open sessions on the console server.
NOTE: If you start another session with the console server while viewing this screen, it will not be visible until you
click Refresh at the top of the Web Manager window.
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To kill an active session:
1.
Click Active Sessions. The Active Sessions screen appears and lists all open sessions to the
console server by the user’s workstation IP.
2.
Select the checkbox next to the session you want to kill, then click the Kill button. After a few
seconds, the Active Session screen will redisplay the open sessions, minus the one you killed.
Monitoring
When you click Monitoring, a variety of network and console port information is available for
viewing. The screens are only for viewing and have no interactivity with the user. The following
table shows the types of information available.
Table 3.10: Monitoring Screens
Screen Name
Definition
Network - Devices
Shows Ethernet ports and PC card Device Name, Status (enabled/disabled),
IPv4 Address, IPv4 Mask and IPv6 Address.
Network - IPv4 Routing Table
Shows Destination, Gateway, Genmask, Flags, Metric, Ref, Use and lface.
Network - IPv6 Routing Table
Shows Destination, NextHop, Flags, Metric, Ref, Use and lface.
Serial Ports
Shows Device Name, Profile, Settings, Signals, TX Bytes, RX Bytes, Frame
Error, Parity Error, Break and Overrun.
Change Password
An admin or user can change his or her own password from this screen.
To change your own password:
1.
Select Change Password.
2.
Enter the old password and new password in the appropriate fields.
3.
Confirm the new password, then click Save.
Chapter 3: Accessing the ACS 6000 Console Server via the Web Manager
Web Manager Overview for Regular Users
The following figure shows features of the Web Manager for a regular user.
1
2
3
Figure 3.3: Web Manager Regular User Screen
Table 3.11: Web Manager Regular Users Screen Functional Areas
Number Description
1
Top option bar. The name of the appliance and the name of the logged in user appears on the left
side and Refresh, Print, Logout and Help buttons appear on the right.
2
Side navigation bar. Menu options appear that are available for regular users.
3
Content area. Contents change based on the options selected in the side navigation bar.
The following table provides an overview of the options for regular users.
Table 3.12: Web Manager Options for Regular Users
Menu Option
Description
Access
Displays all the devices the user can access. Click on Serial Viewer in a device’s
Action column to launch a terminal session with that device.
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Table 3.12: Web Manager Options for Regular Users (Continued)
Menu Option
Description
Power Management
• PDUs
• Outlet Groups
•
•
Change Password
Click PDUs to turn on, turn off, cycle, reboot, reset the HW overcurrent
protection, returnt to factory defaults or rename PDUs connected to the console
server.
Click Outlet Groups to manage groups of outlets on connected PDUs.
Change your own password.
63
APP ENDICE S
Appendices
Appendix A: Techical Specifications
Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware
General Information
CPU
PPC440EPx @ 533 MHz (PowerPC with Security Acceleration Engine)
Memory
256 MB DDR-2 / 128 MB NAND Flash (embedded ICs on motherboard)
Interfaces
2 Ethernet 10/100/1000BT on RJ-45
1 RS232 Console on RJ-45
1 AUX RS232 on RJ-45 or internal MODEM V.92 on RJ-45 (RJ11 compatible)
RS232 Serial Ports on RJ-45
1 USB 2.0 Host on Type A connector
2 PC Card / CardBus with ejector (dual Type II or single Type III)
Power Information
Power Supply
Internal 100-240 VAC, 50/60 Hz
Optional Dual entry, redundant power supplies
-48 VDC option available
Nominal voltage 120 VAC:
Typical 0.17 A, 20 W
Maximum 0.25 A, 30 W
Power Consumption
Nominal voltage 230 VAC:
Typical 0.1 A, 23 W
Maximum 0.15 A, 35 W
Nominal voltage -48 VDC (20% tolerance)
Typical 0.5 A
Ambient Atmospheric Condition Ratings
Operating Temperature
32 oF to 122 oF (0o C to 50o C)
Storage Temperature
-4 oF to 158 oF (-20o C to 70o C)
Humidity
20% to 80% relative humidity (non-condensing) across the operating temperature range
Dimensions
Height x Width x Depth
1.715 x 17.250 x 9.50 in
(4.3561 x 43.815 x 24.13 cm)
Weight
6-7 pounds (2.722- 3.175 kg) depending on the model
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Table A.1: Technical Specifications for the ACS 6000 Console Server Hardware (Continued)
Certifications
Emissions and Immunity: FCC Class A (USA), CE Class A (EU), ICES-003 (Canada), VCCI
(Japan), C-Tick (Australia, no internal modem), A-Tick (Australia), KCC (Korea)
Safety: UL 60950-1 (USA), cUL (Canada), EN-60950-1 (EU), CB, GS, GOSTR (Russia)
Appendices
65
Appendix B: Recovering an ACS 6000 Console Server Password
To recover the ACS 6000 console server root password:
1.
Connect directly to the console server’s CONSOLE port.
2.
Turn the console server off, then on again.
3.
Press the Spacebar to access the uboot prompt.
4.
Type hw_boot single and press Enter.
5.
The console server will boot into single-user mode. Type passwd and press Enter.
6.
Enter the new password and confirm.
7.
Type reboot and let the console server boot normally.
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Appendix C: Port Information for Communication with the
DSView 3 Management Software
The following ports on an ACS 6000 advanced console server can accept connections from the
DSView 3 management software:
•
TCP port 3502 (https)
•
TCP port 3871 (adsap2)
•
UDP port 3211 (aidp)
•
TCP port 22 (sshd)
The following ports in the DSView 3 software can accept connections from the ACS 6000
advanced console server:
•
TCP port 4122 (default: SSH server)
•
TCP port 4514 (default: data logging or Syslog server)
Appendices
67
Appendix D: Accessing a Console Server with a DSView 3
Software Installation via Dial-up
When a DSView 3 software user establishes a serial session, the following events occur:
•
The user selects a serial port to access.
•
A viewer is downloaded from the DSView 3 server to the user's workstation.
•
The DSView 3 software passes information to the viewer, such as an authorization key, the
console server's IP address and serial port.
•
The viewer then accesses the console server's serial port through an SSH session by
passing the authorization key obtained from the DSView 3 server.
•
The serial session begins.
To ensure constant connectivity, a DSView 3 server can be configured with an out of band (OOB)
“back door” that will allow it to call a console server via modem in the event of a network or
Internet failure.
Installing DSView 3 software with an OOB back door
The DSView 3 server must be running on hardware that has a connected modem, and the console
server must have a built-in modem or access to a modem via a PCMCIA card, USB or serial port.
For this installation, the DSView 3 server must be the central point of reception of both the packets
leaving the downloaded viewer and the console server. To ensure this, Proxy mode must be
configured within the DSView 3 software. The viewer will then point to the DSView 3 server (not
the console server) to establish the SSH connection. The DSView 3 server would then route the
packets by changing both the source and destination IP addresses and act as a middle point of
communication.
Under normal operating conditions, packets received from the Video Viewer would route through
the DSView 3 server via Ethernet. In an error state, the DSView 3 server would detect that the
normal path to the console server was interrupted and would dial out to the console server, pass
authentication and establish a PPP connection. Packets that would normally pass via Ethernet
would instead be routed via PPP.
Because of the speed differences between Ethernet and dial-up, performance would be notably
slower, but still present. Multiuser connections would further degrade performance and are not
recommended. For this reason, dial-up backup is recommended as an emergency backup feature
only.
Configuring dial-up for an ACS 6000 console server
To configure dial-up to a console server within the DSView 3 software:
1.
In a Units view window containing appliances, select the ACS 6000 console server you want
to configure. For dial-in with callback, you must first select DSView Server - Properties DSView Modem Sessions under the System tab and enter the the phone number assigned to the
DSView 3 server in the Analog Phone Number field.
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2.
Select DSView Settings - Dial-up.
3.
Select Modem Type - Analog.
4.
Enter the phone number for the ACS 6000 console server you want to use.
5.
Enter the PPP User and select the PPP Auth Protocol in the appropriate fields.
6.
For dial-in with callback, enable the dial-back checkbox.
7.
Select DSView Settings - Dial-up - PPP Password, then enter and confirm the password
needed to access the ACS 6000 console server.
8.
Select DSView Settings - Dial-up - IP Addresses.
9.
Click Generate Automatically to set the IP address automatically, or enter the PPP Local IP
address and Appliance IP address manually.
To configure a console server to receive the dial-up connection within the DSView
3 software:
1.
In a Units view window containing appliances, select the ACS 6000 console server you want
to configure.
2.
For a modem attached to a serial port, select Ports - Serial Ports, then select the port that
contains the attached modem. Click Set Dial-In.
-orFor a modem attached to an auxiliary port, select Ports - Auxiliary Ports, then select the port.
Click Set Dial-In.
-orFor an internal modem, select Ports - Auxiliary Ports and select the modem.
-orFor a pluggable device modem, select Pluggable Devices and select the modem.
3.
For dial-in with callback, click Ports - Dial-in Profile - Devices and select the modem to be
used for dial-in.
-orFor dial-in with a one-time password (OTP), click Ports - Dial-in Profile - Secure Dial-in Settings and select Enable next to the Log In To Appliance field.
4.
Select Accept Configuration from Remote Peer in the PPP Address field.
5.
Select By Appliance in the PPP Authentication field and set the protocol.
-orFor dial-in with callback, select By Remote Peer in the PPP Authentication field and select the
protocol.
6.
Click Ports - Dial-in Profile - Settings and select Disable in the Log In To Appliance field.
(You may select Enable if you want to get terminal access besides PPP or Callback if you want
terminal access only for callback.)
69
Appendices
-orFor dial-in with OTP, click Ports - Dial-in Profile - Settings and select Enable if you want the
console server to receive non-OTP connections.
7.
Select Disable in the OTP Login Authentication field.
-orFor dial-in with OTP, select Enable in the OTP Login Authentication field.
8.
Select Enable in the PPP Connection field.
-orFor dial-in with OTP, select Disable in the PPP Connection field if you want the console server
to receive non-OTP connections.
9.
Select Local in the PPP/PAP Authentication field.
10. For dial-in with callback, click Ports - Dial-In Profile - Callback Users and add the PPP user
and callback number in the appropriate fields.
-orFor dial-in with OTP, click Ports - Dial-In Profile - Secure Dial-In - PPP - OTP Users and add
the OTP user.
11. Click Users - Local Accounts - User Names and add the PPP User and password in the
appropriate fields.
NOTE: The following step is only required if CHAP was selected in the PPP Auth Protocol field in the DSView 3
software Settings Dial-up window.
12. Log in to the console server’s CLI and access the Linux shell. Edit the /etc/ppp/chap-secrets
and add a line in the format, where the first column should have the PPP user and the third
column should have the PPP password as is shown in the following example:
pppuser
*
"ppppassword"
*
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Appendix E: Internal Modem
Some models of the ACS 6000 advanced console server come equipped with an internal modem.
This modem is used to originate and answer phone calls and establish communication with other
modems to transmit data.
Controlling the modem’s functions is done by using the “AT” commands. These commands are
used to instruct the modem to perform functions such as dialing or answering calls and are
normally automatically issued by communication software. However, for some applications,
custom software may have to be written due to the absence of a normal operating system.
The modem will automatically accept and process AT commands at most standard DTE (Data
Terminal Equipment) speeds and parity settings. For each command issued, the modem will
respond with a result code to inform you of the modem’s status. The format of a basic AT
command and result code is as follows:
AT<Command><CR>
OK
AT = Attention.
<Command> = any valid command
<CR> = Carriage Return or Enter key
OK = Result Code
Table E.1: Sample Command String
Command
Description
ATDT7678900<CR>
Instructs the modem to dial the number 7678900 and attempt to
connect to the remote device.
ATS0=2<CR>
Enables auto answer option. When the modem detects a ring, it will
attempt to answer after two rings.
Table E.2: Basic AT Commands
Command
Description
ATA/
Repeat the previous command.
ATA
Answer.
ATB0
CCITT operation at 300 or 1200 bps.
ATB1
Bell operation at 300 or 1200 bps (default).
ATD
Dial.
ATD0-9
Dial the DTMF digits 0 to 9.
Appendices
Table E.2: Basic AT Commands (Continued)
Command
Description
ATDA-D
Dial the DTMF digits A, B, C and D.
ATDP
Select pulse dialing; effects current and subsequent dialing.
ATDT
Select tone dialing; effects current and subsequent dialing.
ATD!
Flash: go on-hook by time defined by S29.
ATDW
Wait for dial tone detection before dialing a number. If no dial tone is detected
within the time specified by S7, the modem aborts the rest of the sequence,
goes on-hook and generates an error message.
[email protected]
Wait for five seconds of silence before proceeding with next dialing string and
then complete handshake sequence.
ATD,
Pause. The modem pauses for a time specified by S8 before dialing the number.
Most often used when dialing an outside line through a PBX.
ATD;
Return to the command mode after processing the command.
ATE0
Disables the command echo.
ATE1
Enables the command echo (default).
ATH0
Hang up.
ATH1
Forces the modem off-hook.
ATI0
Reports product code.
ATI2
Reports OK (for software compatibility).
ATI3
Reports the firmware version of the modem. Example: CX810801-V90.
ATL0
Sets the speaker volume off.
ATL1
Sets the speaker volume low (default).
ATL2
Sets the speaker volume medium.
ATL3
Sets the speaker volume high.
ATM0
Speaker is always off.
ATM1
Speaker is on during call establishment but goes off when carrier is detected
(default).
ATM2
Speaker is always on.
ATM3
Speaker if off during dialing and when receiving carrier but on during answering.
ATQ0
Enables result codes to the DTE (default).
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Table E.2: Basic AT Commands (Continued)
Command
Description
ATQ1
Disables result codes to the DTE.
ATSr
Establishes S-register “r” as the default register.
ATSr=n
Sets S-register “r” to the value “n.”
ATSr?
Reports the value of S-register “r.”
ATV0
Enables short-form result codes.
ATV1
Enables long-form result codes.
ATW0
Upon connection, the modem reports only the DTE speed (for example,
CONNECT 9600). Subsequent responses are disabled (default).
ATW1
Upon connection, the modem reports the modulation type, line speed, the error
correction protocol and the DTE speed. Subsequent responses are disabled.
ATW2
Upon connection, the modem reports DCE speed (for example, CONNECT
2400). Subsequent responses are disabled.
ATX0
Ignores dial and busy tone. Sends CONNECT message when a connection is
established by blind dialing.
ATX1
Disables monitoring of busy tones. Sends only OK, CONNECT, RING, NO
CARRIER and ERROR messages. If busy tone detection is enforced and busy
tone is detected, NO CARRIER will be reported instead of BUSY. If dial tone
detection is enforced or selected and dial tone is not detected, NO CARRIER
will be reported instead of NO DIALTONE.
ATX2
Disables monitoring of busy tones. Sends only OK, CONNECT, RING, NO
CARRIER, ERROR, NO DIALTONE and CONNECT XXXX. If busy tone
detection is enforced and busy tone is detected, NO CARRIER, will be reported
instead of BUSY. If dial tone detection is enforced or selected and dial tone is
not detected, NO CARRIER will be reported instead of NO DIALTONE.
ATX3
Enables monitoring of busy tones. Sends only OK, CONNECT, RING, NO
CARRIER, ERROR, NO DIALTONE and CONNECT or CARRIER XXXX. If dial
tone detection is enforced and dial tone is not detected, NO CARRIER will be
reported.
ATX4
Enables monitoring of busy tones. Sends all messages (default).
ATZ0
Soft reset.
AT&C0
DCD remains on at all times.
AT&C1
DCD follows the state of the carrier (default).
AT&D0
Ignores DTR.
Appendices
Table E.2: Basic AT Commands (Continued)
Command
Description
AT&D1
Enters the escape mode when ON-to-OFF transition is detected on DTR.
AT&D2
Hangs up, assumes command state and disables auto answer upon detecting
ON-to-OFF transition of DTR (default).
AT&D3
ON-to-OFF transition causes the modem to perform a soft reset. It is the same
as if an ATZ command is issued.
AT&F
Restores factory configuration.
AT&G0
Disables guard tone (default).
AT&G1
Enables 550-Hz guard tone.
AT&G2
Enables 1800-Hz guard tone.
AT&K0
Disables flow control.
AT&K3
Enables RTS/CTS flow control (default for data modes).
AT&K4
Enables XON/XOFF flow control.
AT&K5
Supports transparent XON/XOFF flow control.
AT&P0
39/61 make/break ratio at 10 pulses per second (default).
AT&P1
33/67 make/break ratio at 10 pulses per second.
AT&P2
39/61 make/break ratio at 20 pulses per second.
AT&P3
33/67 make/break ratio at 20 pulses per second.
AT&Q0
Selects direct asynchronous operation.
AT&Q5
Modem will try an error-corrected link.
AT&Q6
Selects asynchronous operation in normal mode (allows speed buffering and
flow control but no error correction).
AT&V
Displays modem’s current configuration. When this command is entered, the
modem will display its current command and register settings.
AT%C0
Disables data compression.
AT%C1
Enables MNP 5 data compression.
AT%C2
Enables V.42 bis data compression (sets S46 bit 1).
AT%C3
Enables V.42 bis and MNP 5 data compression (default).
AT%E0
Disables line quality monitor and auto-retrain.
AT%E1
Enables line quality monitor and auto-retrain.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Table E.2: Basic AT Commands (Continued)
Command
Description
AT%E2
Enables line quality monitor and fallback/fall-forward (default).
AT%L
Line signal level. Returns a value that indicates the received signal level.
Example, 009 = -9dBM.
AT%Q
Line signal quality. Reports line signal quality (DAA-dependent). Returns higher
order byte of the EQM value. Based on EQM value, retrain or fallback/fallforward may be iniated if enabled with AT%E1 or AT%E2 commands.
AT+MS
Select/force modulation.
AT+MS modulation selection
This extended-format compound parameter controls the manner of operation of the modulation
capabilities in the modem. It accepts six sub-parameters:
+MS=<carrier>, <automode>, <min_tx_rate>, <max_tx_rate>, <min_rx_rate),
<max_rx_rate><CR>.
To read the current settings, enter AT+MS?<CR>
Table E.3: +MS Command Supported Rates
Modulation
Carrier
Possible Minimum, Maximum, Receive and Transmit Rates
Bell 103
B103
300
Bell 212
B212
1200
V.21
V21
300
V.22
V22
1200
V.22 bis
V22
2400 or 1200
V.23
V23C
1200rx/75tx or 75rx/1200tx
V.32
V32
9600 or 4800
V.32 bis
V32B
14400, 12000, 9600, 7200 or 4800
V.34
V34
33600, 31200, 28800, 26400, 19200, 16800, 14400, 12000,
9600, 7200, 4800 or 2400
V.90
V90
56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667,
45333, 42667, 41333,, 40000, 38667, 37333, 36000, 34667,
33333, 32000, 30667, 29333, 28000
K56flex
K56
56000, 54000, 52000, 50000, 48000, 46000, 44000, 42000,
40000, 38000, 36000, 34000, 32000
Appendices
75
Table E.3: +MS Command Supported Rates (Continued)
Modulation
Carrier
Possible Minimum, Maximum, Receive and Transmit Rates
V92
downstream
V92
56000, 54667, 53333, 52000, 50667, 49333, 48000, 46667,
45333, 42667, 41333,, 40000, 38667, 37333, 36000, 34667,
33333, 32000, 30667, 29333, 28000
V92
upstream
V92
48000, 46667, 45333, 42667, 41333,, 40000, 38667, 37333,
36000, 34667, 33333, 32000, 30667, 29333, 28000, 26667,
25333, 24000
Set telephone extension option
This command enables/disables “line-in-use” and “extension pickup” options.
Table E.4: Set Telephone Extension Options
-STE=n Value
Extension Pickup
Line-In-Use
0 (default)
Disabled
Disabled
1
Disabled
Enabled
2
Enabled
Disabled
3
Enabled
Enabled
If the line is in use and the modem receives an ATDT command to dial out, the modem will not go
off hook and will display the “LINE-IN-USE” result code. If the modem is off hook and the
extension is picked up, the modem will drop the connection and display the “OFF-HOOK
INTRUSION” result code.
AT S registers
The S registers use the following format: ATSr=n<CR> where the “r” is the S register number and
“n” is the parameter to set it to. To read the current contents of an S register, issue an ATSr?<CR>
command where “r” is the register in question. The modem will then display the value of the S
register.
Table E.5: AT S Registers
Register
Range
Units
Default
Description
S0
0-255
Rings
0
Ring to answer on. ATS0=1<CR> means
answer call on first ring detected.
S1
0-255
Rings
0
Number of rings counted.
S2
0-127
ASCII
43
Escape code character.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Table E.5: AT S Registers (Continued)
Register
Range
Units
Default
Description
S3
0-127
ASCII
13
Command terminator<CR>.
S4
0-127
ASCII
10
Line feed character.
S5
0-127
ASCII
8
Backspace character.
S6
2-255
Seconds
2
Wait time for dial-tone detection.
S7
1-255
Seconds
50
Wait time for carrier.
S8
0-255
Seconds
2
Pause time for coma in dial string.
S10
1-255
.1sec
14
Loss of carrier to hang up delay.
S11
50-255
.01sec
85
DTMF tone duration.
S12
0-127
1/50 sec
50
Escape code guard time.
S24
0-255
1sec
0
Sleep mode inactivity timer.
S29
0-255
10mS
70
Hook flash dial modifier time.
S30
0-255
10Sec
0
Inactivity disconnect timer.
0
Result code control.
S95
Basic modem result codes
There are basic codes the modem will issue in response to processing an AT command. Result
codes may be displayed either in word (V1) or numeric (V0) format by using the Vn command.
The Qn command controls if result codes are issued (Q0) or not issued (Q1). The Xn, Wn
commands and register S95 determines which result code format the modem will display to
indicate the type of connection established. There are more than 300 codes. The most commonly
used are listed in the table below.
Table E.6: Basic Result Code Listing
Numeric
Verbose
Description
0
OK
The modem has received and acknowledged the command.
1
CONNECT
Connection made at 300bps or extended result codes are off
(X0).
2
RING
An incoming ring signal has been detected.
3
NO CARRIER
This result code reflects either an intended disconnect or a
failure to complete a connection.
4
ERROR
An invalid command was issued to the modem.
Appendices
77
Table E.6: Basic Result Code Listing (Continued)
Numeric
Verbose
Description
5
CONNECT 1200
Indicates a 1200bps line or DTE connection.
6
NO DIALTONE
The modem can not detect a dial tone.
7
BUSY
The modem has detected a busy tone.
8
NO ANSWER
After S7 time has elapsed, the remote server never answered.
10
CONNECT 2400
Line speed or DTE connection at 2400bps.
12
CONNECT 9600
Line speed or DTE connection at 9600bps.
15
CONNECT 14400 Line speed or DTE connection at 14400bps.
16
CONNECT 19200 Line speed or DTE connection at 19200bps.
17
CONNECT 38400 Line speed or DTE connection at 38400bps.
18
CONNECT 57600 Line speed or DTE connection at 57600bps.
Digital line guard
The modem has an optional Digital Line Guard Circuit that automatically detects an over current
situation on the Tip and Ring pins. When the modem goes off hook, it will immediately check the
current on the Tip and Ring pins. If the current exceeds 150 mA, the modem will display the
“DIGITAL LINE DETECTED” result code and then go back on hook. The modem will continue to
display this result code until normal current is detected on the Tip and Ring pins during an off hook
condition. The DLG feature will protect the modem in case it is accidentally connected to a Digital
Telephone Line.
Sleep mode operation
The modem can be set to enter the low power sleep mode by setting ATS24=n. In this case, “n” is
time, in seconds, that the modem will operate in normal mode with no detected telephone line or
DTE line activity before entering low power sleep mode. The timer is reset upon any DTE or
telephone line activity. If S24 is set to zero, the modem will never enter the low power sleep mode.
Disconnecting a call
There are several ways to disconnect a call. Below are the choices.
•
Resetting the modem’s power or toggling the Reset Line (Pin #12) will disconnect and put the
modem back into the OFF line state.
•
An ON to OFF transition of the DTR signal (Pin #4) will also disconnect the modem. If you
use this method, check to make sure that the DTR command is set to &D2 or &D3 and not
forced (&D0).
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
•
The remote device can also cause the modem to disconnect. If the remote modem disconnects
your modem will automatically sense the loss of the carrier signal and return to the OFF line
state.
•
The ATH or ATZ commands can also be used to disconnect a call. In order to issue a command
to the modem when it is On Line, the modem must be placed into the On Line Command State.
This is accomplished by issuing a special escape sequence. The default value of this three digit
escape sequence is the “+” character (see S2 to change). The “+++” is protected by a onesecond delay before and after it is sent (see S12 to change the time) When the modem detects
the escape sequence, the OK result Result code will be displayed and the modem is in the On
Line Command State. The ATH or ATZ command can now be issued to disconnect the call.
Selecting country codes
Setting the modem’s country code is done by with the +GCI command. To change to one of the 30
available countries, issue the AT+GCI=n command where “n” is one of the two digit country codes.
This command must be issued each the modem is turned on. It will not automatically store or save
this setting. It should be part of the Initialization string.
Example: AT+GCI=00<CR> Meaning: Change country code to Japan.
OK Meaning: The modem has accepted the command and is
now configured to operate in Japan
AT+GCI?<CR> Meaning: Display current country code
+GCI:00 Meaning: (Japan is the current country selected).
OK
To view which countries are available in the modems firmware, enter AT+GCI=?<CR>.
The modem will display all of the possible two digit country codes available.
Table E.7: Country Codes List
Country
Code
Country
Code
Country
Code
Australia
09
Hong Kong
50
Poland
8A
Austria
0A
India
53
Portugal
8B
Belgium
0F
Ireland
57
South Africa
9F
Brazil
16
Italy
59
Singapore
9C
China
26
Japan
00
Spain
A0
Denmark
31
Korea
61
Sweden
A5
Finland
3C
Mexico
73
Switzerland
A6
France
3D
Netherlands
7B
Taiwan
Fe
Germany
42
Norway
82
TBR21
FD
Appendices
79
Table E.7: Country Codes List (Continued)
Country
Code
Country
Code
United States
B5
United
Kingdom
B4
Country
Code
Using caller ID
The modem can be used to display certain information about incoming telephone calls. The modem
can inform you of the date, time, telephone number and name associated with incoming calls.
When the CID option is enabled, information will be displayed between the first and second
incoming “RING.” In order for this feature to work properly, the telephone line connected to the
modem must subscribe to caller ID service offered by the local telephone company. A sample of
the displayed information is shown below:
RING
DATE = 0513
TIME = 1346
NMBR = 408 767 8900
NAME = RADICOM RESEARCH
RING
The CID information can either be presented formatted as shown previously or unformatted. The
+VCID and +VRID commands control the modem CID option.
Table E.8: Caller ID Information
Command
Parameter
Description
+VCID?
NA
Display current +VCID setting (0-2)
+VCID=
0
Disable caller ID reporting (default).
+VCID=
1
Enable caller ID with formatted presentation to the DTE.
+VCID+
2
Enable caller ID with unformatted presentation to the DTE.
+VRID=
0
Displays the formatted caller ID of the last received call.
+VRID+
1
Displays the unformatted caller ID of the last received call.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
Appendix F: Safety, Regulatory and Compliance Information
Safety, regulatory and compliance information for the ACS 6000 console server is described in this
appendix.
Safety and environmental guidelines for rack mounting the console server
The following considerations should be taken into account when rack mounting the Cyclades ACS
6000 advanced console server.
Temperature
The manufacturer's maximum recommended ambient temperature for the ACS 6000 console server
is 122 ºF (50 ºC).
Elevated operating ambient temperature
If the console server is installed in a closed or multi-unit rack assembly, the operating ambient
temperature of the rack environment may be greater than room ambient temperature. Therefore,
consideration should be given to installing the equipment in an environment compatible with the
manufacturer’s maximum rated ambient temperature. See above.
Reduced air flow
Installation of the equipment in a rack should be such that the amount of air flow required for safe
operation of the equipment is not compromised.
Mechanical loading
Mounting of the equipment in the rack should be such that a hazardous condition is not achieved
due to uneven mechanical loading.
Circuit overloading
Consideration should be given to the connection of the equipment to the supply circuit and the
effect that overloading of circuits might have on overcurrent protection and supply wiring.
Appropriate consideration of equipment nameplate ratings should be used when addressing this
concern.
Reliable earthing
Reliable earthing of rack mounted equipment should be maintained. Particular attention should be
given to supply connections other than direct connections to the branch circuit, such as power strips
or extension cords.
Appendices
81
Safety precautions for operating the ACS 6000 console server
Please read all the following safety guidelines to protect yourself and your Cyclades ACS 6000
advanced console server.
WARNING: Do not operate your Cyclades ACS 6000 advanced console server with the cover removed.
CAUTION: To avoid shorting out your Cyclades ACS 6000 advanced console server when disconnecting the
network cable, first unplug the cable from the Host Server, unplug external power (if applicable) from the
equipment and then unplug the cable from the network jack. When reconnecting a network cable to the back of
the equipment, first plug the cable into the network jack and then into the host server equipment.
CAUTION: To help prevent electric shock, plug the Cyclades ACS 6000 advanced console server into a properly
grounded power source. The cable is equipped with a three-prong plug to help ensure proper grounding. Do not
use adaptor plugs or remove the grounding prong from the cable. If you have to use an extension cable, use a
three-wire cable with properly grounded plugs.
CAUTION: To help protect the Cyclades ACS 6000 advanced console server from electrical power fluctuations,
use a surge suppressor, line conditioner or uninterruptible power supply. Be sure that nothing rests on the cables
of the console server and that they are not located where they can be stepped on or tripped over. Do not spill
food or liquids on console server.
CAUTION: Do not push any objects through the openings of the Cyclades ACS 6000 advanced console server.
Doing so can cause fire or electric shock by shorting out interior components.
CAUTION: Keep your Cyclades ACS 6000 advanced console server away from heat sources and do not block
host’s cooling vents.
CAUTION: The Cyclades ACS 6000 advanced console server DC models are to be installed with a maximum
20A Listed circuit breaker or branch-rated fuse.
CAUTION: The Cyclades ACS 6000 advanced console server DC-powered models are only intended to be
installed in restricted access areas (dedicated equipment rooms, equipment closets or the like) in accordance
with Articles 110-18, 110-26 and 110-27 of the National Electrical Code, ANSI/NFPA 701, 1999 Edition. Use 18
AWG or 0.75 mm2 or above cable to connect the DC configured unit to the Centralized D.C. Power Systems.
Install the required double-pole, single-throw, DC rated UL Listed 20A listed circuit breaker or branch-rated fuse
between the power source and the Cyclades ACS 6000 advanced console server DC version. Minimum Breaker
Rating: 2A. Required conductor size: 18 AWG or larger.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger UL Listed or CSA Certified
Telecommunication Line Cord (for example, 24 AWG).
Working inside the console server
Do not attempt to service the console server yourself, except when following instructions from
Avocent Technical Support personnel. In the latter case, first take the following precautions:
•
Turn the console server off.
•
Ground yourself by touching an unpainted metal surface on the back of the equipment before
touching anything inside the unit.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
NOTE: To comply with FCC standards, the ACS 6000 console server requires the use of a shielded CAT 5 cable
for all port connections. Notice that this cable is not supplied with either of the products and must be provided by
the customer. See the inside cover for the FCC Warning Statement and Canadian DOC Notice.
Electrostatic Discharge (ESD) precautions
When handling any electronic component or assembly, you must observe the following antistatic
precautions to prevent damage.
•
Always wear a grounded wrist strap when working around printed circuit boards.
•
Treat all assemblies, components and interface connections as static-sensitive.
•
Avoid working in carpeted areas.
•
Keep body movement to a minimum while removing or installing boards to minimize the
buildup of static charge.
Replacing the battery
CAUTION: There is the danger of explosion if the battery is replaced incorrectly. Replace the battery only with
the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.
FCC requirements for the internal modem
For models equipped with an internal modem, the Federal Communication Commission (FCC) has
established rules, which permits this device to be directly connected to the telephone network. If
this device is malfunctioning, it may also be causing harm to the telephone network; this device
should be disconnected until the source of the problem can be determined and until repair has been
made. If this is not done, the telephone company may temporarily disconnect service. The
telephone company may make changes in its technical operations and procedures; if such changes
affect the compatibility or use of this device, the telephone company is required to give adequate
notice of the changes. If the telephone company request information on what equipment is
connected to their lines, inform them of the following:
•
The telephone number and the device it is connected to.
•
The ringer equivalence number (REN).
•
The device uses an RJ-45 type jack.
•
The FCC Registration Number.
The REN (Ringer Equivalence Number) is used to determine the number of devices that may be
connected to the telephone line. Excessive RENs on a telephone line may result in devices not
ringing in response to an incoming call. In most, but not all areas, the sum of the REN should not
exceed five (5.0). To be certain of the number of devices that may be connected to a line, as
determined by the total RENs, contact the local telephone company.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or any other electronic device, including fax machines, to send any message unless such
Appendices
83
message clearly contains in a margin at the top or bottom of each transmitted page or on the first
page of the transmission, the date and time it is sent and an identification of the business or other
entity or other individual sending the message, and the telephone number of the sending machine or
such business, other entity, or individual. (The telephone number provided may not be a 900
number or any number for which charges exceed local or long distance transmission charges.) This
equipment must not be used on party lines. Connection to party line service is subject to state
tariffs. Contact state public utility commission for information. In order to program this
information into your fax machine or fax / modem, consult your fax machine’s user’s manual for
setup instructions.
Aviso de Precaución
Por favor de leer todos los avisos de precaución como medida preventiva para el operador y el ACS
6000 console server.
IMPORTANTE: No hacer funcionar el ACS 6000 console server con la tapa abierta.
IMPORTANTE: Para prevenir un corto circuito en el ACS 6000 console server al desconectarlo de la red,
primero desconectar el cable del equipo y luego el cable que conecta a la red. Para conectar el equipo a la red,
primero conectar el cable a la red y luego al equipo.
IMPORTANTE: Asegurarse que el equipo este conectado a tierra, para prevenir un shock eléctrico. El cable
eléctrico del equipo viene con tres clavijas para conectar asegurar conexión a tierra. No use adaptadores o quite
la clavija de tierra. Si se tiene que utilizar una extensión, utilice una que tenga tres cables con clavija para
conexión a tierra. Para proteger al ACS 6000 console server de fluctuaciones en corriente eléctrica, utilice una
fuente eléctrica de respaldo. Asegurarse de que nada descanse sobre los cables del ACS 6000 console server,
y que los cables no obstruyan el paso. Asegurarse de no dejar caer alimentos o bebidas en el Cyclades ACS
6000 Advanced Console Server Installation/Administration/User Guide. Si esto ocurre, avise a Avocent
Corporation.
IMPORTANTE: No empuje ningún tipo de objeto en los compartimientos del ACS 6000 console server. Hacer
esto podría ocasionar un incendio o causar un corto circuito dentro del equipo.
IMPORTANTE: Mantenga el ACS 6000 console server fuera del alcancé de calentadores, y asegurarse de no
tapar la ventilación del equipo.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
IMPORTANTE: El ACS 6000 console server con alimentación de corriente directa (CD) solo debe ser instalado
en áreas con restricción y de acuerdo a los artículos 110-18, 110-26, y 110-27 del National Electrical Code,
ANSI/NFPA 701, Edición 1999. Para conectar la corriente directa (CD) al sistema, utilice cable de 0.75 mm (18
AWG). Instalar el interruptor corriente directa (CD) aprobado por UL entre la fuente de alimentación y el
Cyclades ACS 6000 advanced console server. El limite mínimo del interruptor deberá ser 2 amperes, con
conductor de 0.75 mm (18 AWG).
Trabajar dentro del ACS 6000 console server
No intente dar servicio al ACS 6000 console server, solo que este bajo la dirección de Soporte
Técnico de Avocent. Si este es el caso, tome las siguientes precauciones:
Apague el ACS 6000 console server. Asegurase que este tocando tierra antes de tocar cualquier otra
cosa, que puede ser al tocar la parte trasera del equipo.
Batería
IMPORTANTE: Una batería nueva puede explotar, si no esta instalada correctamente. Remplace la batería
cuando sea necesario solo con el mismo tipo recomendado por el fabricante de la batería. Deshacerse de la
batería de acuerdo a las instrucciones del fabricante de la batería.
Appendices
85
Appendix G: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you
encounter with your Avocent product. If an issue should develop, follow the steps below for the
fastest possible service.
To resolve an issue:
1.
2.
Check the pertinent section of this manual to see if the issue can be resolved by following the
procedures outlined.
Visit www.avocent.com/support and use one of the following resources:
Search the knowledge base or use the online service request.
-orSelect Technical Support Contacts to find the Avocent Technical Support location nearest you.
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Cyclades ACS 6000 Advanced Console Server Installation/Administration/User Guide
FCC Warning Statement
The Cyclades ACS advanced console server has been tested and found to comply with the limits for Class A
digital devices, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the Installation and Service Manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user is
required to correct the problem at his or her own expense.
Notice about FCC Compliance for All Cyclades ACS Advanced Console Server Models
To comply with FCC standards, the Cyclades ACS advanced console server requires the use of a shielded CAT
5 cable for the Ethernet interface. Notice that this cable is not supplied with either of the products and must be
provided by the customer.
Canadian DOC Notice
The Cyclades ACS advanced console server does not exceed the Class A limits for radio noise emissions from
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.
L’Cyclades ACS advanced console server n’émete pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de la classe A prescrites dans le règlement sur le brouillage radioélectrique
edicté par le Ministère des Communications du Canada.
Safety and EMC Approvals and Markings
FCC Class A (USA), CE Class A (EU), ICES-003 (Canada), VCCI (Japan), C-Tick (Australia), A-Tick (Australia,
with internal modem), UL 60950-1 (USA), cUL (Canada), EN-60950-1 (EU), CB
For Technical Support:
www.avocent.com/support
Cyclades® ACS 6000
Installation/Administration/User Guide
590-767-501D
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