Important safety instructions ●
General safety and daily use
It is important to use your
a p p l i a n c e s a f e l y. W e
recommend that you follow the
guidelines below.
● Store any food in accordance with
the storage instructions from the
● Don't try to repair the appliance
yourself. It is dangerous to alter the
specifications or modify this product in
any way. Any damage to the cord may
cause short circuit, fire or electric
● Don’t place too much food directly
against the air outlet on the rear wall of
both the refrigerator and freezer
compartment, as it affects sufficient air
● Don't place hot items near the plastic
components of this appliance.
● To avoid items falling and causing
injury or damage to the appliance, do
not overload the door racks or put too
much food in the crisper drawers.
Safety for children and infirm persons
This appliance is not intended
for use by persons (including
children) with reduced physical,
sensory or mental capabilities, or a
lack of experience and knowledge,
unless they have been given
supervision or instruction concerning
the use of the appliance by a person
responsible for their safety. Children
should be supervised to ensure that
they do not play with the appliance.
● Keep all packaging away from
children to avoid risk of suffocation.
● Protect children from being scalded
by touching the very hot compressor at
the rear bottom of appliance.
● Don't place items on top of the
appliance as this could cause injury
should they fall off.
● Never allow children to play with the
appliance by hanging or standing over
or on the doors, racks, shelves and
drawers etc.
Safety about electricity
To avoid the risks that are
always present when using an
electric appliance, we
recommend that you pay attention to
the instructions about electricity below.
● We recommend after you unpack
the appliance and check through the
appliance. Should any damage be
evident, don't plug in the appliance but
contact the shop immediately from
which you purchased it. Keep all
packing materials in this case.
● The appliance must be applied with
single phase alternating current of
● The mains plug must be accessible
when the appliance is installed.
sure that the appliance is
● Make
grounded properly. If still in doubt, call
a qualified registered electrician.
● If the fitted plug is not suitable for
your socket outlets, it should be cut off
and carefully disposed of. To avoid a
possible shock hazard, do not insert
the discarded plug into a socket. If in
doubt contact a qualified, registered
● Do not use extension cords or
multiple sockets which could cause
overloading of wiring circuits and could
cause a fire.
● Always plug your appliance into its
own individual electrical socket which
has a voltage rating that matched the
rating plate.
● Make sure that the plug is not
squashed or damaged. Otherwise, it
may cause short circuit, electric shock
or overheat and even cause a fire.
● Don’t insert the mains plug if the
socket is loose, there is a risk of
electric shock or fire.
● Switch off the appliance and
disconnect it from the mains power
before you clean or move it.
● Never unplug the appliance by
pulling on the electrical cord. Always
grip the plug firmly and pull straight out
from the socket to prevent damaging
Hisense Refrigerator
Installing your new appliance
Before using the appliance for the first
time, you should be informed of the
following tips.
Ventilation of appliance
In order to improve efficiency
of the cooling system and
save energy, it is necessary to
maintain good ventilation around the
appliance for the dissipation of heat.
For this reason, sufficient clear space
should be available around the
Suggest :It is advisable for there to be
at least 75mm of space from the back
to the wall, at least 100mm from its
top,at last 100mm from its side to the
wall and a clear space in front to allow
the doors to open 135°. As shown in
following diagrams.
Leveling of appliance
● For sufficient leveling and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. You can adjust
them manually by hand or by using a
suitable spanner.
● To allow the door to self-close, tilt the
top backwards by about 10mm.
Adjusting the door handle
≥ 100mm
≥ 100mm
≥ 75mm
≥ 100mm
Before you use the appliance, please check
the refrigerator handle. If the handles is
loose, please adjust them by using an Allen
wrench in the clockwise direction until
handle is securely in place. the handle is
fitted with 2 screws.
Hexagon socket
set screws
● This appliance performs well within
the climate class from N to T showed in
the table below.
It may not work properly if being left at
a temperature above or below the
indicated range for a long period.
Ambient Temperature
+10 to +32
+16 to +32
+16 to +38
+16 to +43
● Stand your appliance in a dry place
to avoid high moisture.
● Keep the appliance out of direct
sunlight, rain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.
Hisense Refrigerator
Allen wrench
Description of the appliance
View of the appliance(HR6AFF355SD,HR6AFF355D)
1. Upper cover
2. Block cover
3. LED light
4. Glass shelf
5. Cabinet
6. Small glass shelf
7. Crisper box
8. Crisper cover
9. Humidity control sliding block 4
10. Moisture fresh crisper
11. Adjustable bottom feet
12. Hinge cover
13. Upper cover of door
14. Corner cover
15. Egg tray(inside)
16. Upper rack
17. Handle(back)
18. Lower rack
19. Bottle holder(inside)
20. Fridge door
21. Fridge door seal
Note: Due to constant improvement of our products, your refrigerator may be
slightly different from this illustration manual, but its functions and using methods
remain the same.
Note: To get the best energy efficiency of this product, please place all shelves,
drawers and baskets on their original position as the illustration above.
Hisense Refrigerator
Display controls
All functions and controls of the unit are
accessible from a control panel
conveniently located on the door of the
refrigerator. A keypad of touch buttons
and a digital display allow easy
configuration of features and settings in
a simple and intuitive manner.
Important! Touch buttons require only
a short press on a button to operate.
The operation occurs when releasing
your finger from the button, not while
the button is pressed. There is no need
for applying pressure on the keypad.
“Holiday" and “Child Lock” buttons
require a long touch of a least 3 sec.
Please refer to those related sections
of this Manual for detailed instructions.
The control panel consists of the
indicating temperature area, four icons
representing different modes and six
touch buttons. When the appliance is
powered on for the first time, the
backlight of the display panel turns on.
If no buttons have been pressed and
the door remains closed, the backlight
will turn off after 60 sec.
Controlling the temperature
We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set to
5°C. If you want to change the
temperature, follow the instructions
Caution! When you set a temperature,
you set an average temperature for the
whole refrigerator cabinet.
Temperature inside the compartment
may vary from the temperature values
displayed on the panel, depending on
how much food you store and where
you place them. Ambient temperature
may also affect the actual temperature
inside the appliance.
1. Fridge
Press "Fridge" button repeatedly to
set your desired fridge temperature
8 °C
2 °C ,
temperature will decrease 1 °C
degrees with each press and the
according to the following sequence.
2. Super Cool
Super Cool can refrigerate the
food quicker and keep food
fresh for a long period.
● Press” Super Cool” button to activate
this function. The Super Cool icon will
light up and the Fridge temperature
indicator will display 2°C.
Super cool automatically switches off
after 6 hours.
● Press “Super Cool” or “Fridge” to
cancel super cool mode and revert to
the previous temperature settings.
3. Holiday
This function is designed to
minimise the energy
consumption and electricity
Hisense Refrigerator
Using your appliance
This section explains that how to
use the refrigerator features. We
recommend that you read through
carefully before using the appliance.
Door rack
The refrigerator chamber is fitted with
door racks suitable for storing canned
liquid, bottled drinks and packed food.
Do not place a large amount of heavy
food and items inside door racks.
Note: There is an egg tray provided
that should be located in the upper
Crisper and Humidity control
The crisper is for storing
vegetables and fruits. You can
adjust the humidity inside by using
the sliding block.
● The sliding block on crisper cover
can slide to left or right and the air
hole become more or less relatively.
More air hole opening means less
humidity and less means more
● We recommend that you store
vegetables with more humidity and
fruits less humidity.
Humidity control sliding block
crisper cover
Shelf in Refrigerator chamber
There are shelves in refrigerator
chamber, and they can be taken out to
be cleaned.
When you remove the crisper, pull
them forward, then lift the crisper off
the roll wheels. Remember to empty
food in the crisper firstly.
Bottle holder
The bottle holder can be used to fix
the bottle.
Crisper cover
It is for controlling the temperature of
the crisper and avoiding the vegetable
losing moisture.
Note: There is a bottle holder in the
lower rack.
Moisture fresh crisper
It is suitable for the storage of fruits
and vegetable.
Hisense Refrigerator
Helpful hints and tips
Energy saving tips
Hints for refrigeration
We recommend that you follow the tips
below to save energy.
● Try to avoid keeping the door open
for long periods in order to conserve
● Ensure the appliance is away from
any sources of heat. (Direct sunlight,
electric oven or cooker etc.)
● Don't set the temperature colder than
● Don't store warm food or evaporating
liquid in the appliance.
● Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
● If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.
Hints for fresh food refrigeration
Do not place hot food directly into
t h e r e f r i g e r a t o r, t h e i n t e r n a l
temperature will increase resulting
in the compressor having to work
harder and will consume more
● Do cover or wrap the food ,
particularly if it has a strong flavor.
● Place food properly so that air can
circulate freely around it.
Meat (All Types) Wrap in polythene
food: Wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.
● Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.
● Fruit and vegetables:
They should be stored in the special
drawer provided.
● Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.
● Milk bottles:
Should have a lid and be stored in the
door racks.
Switching off your appliance
If the appliance needs to be switched
off for an extended period, the following
steps should be taken prevent mould
on the appliance.
1.Remove all food.
2.Remove the power plug from the
mains socket.
3.Clean and dry the interior thoroughly.
4.Ensure that all the doors are wedged
open slightly to allow air to circulate.
Cleaning and care
For hygienic reasons the appliance
(including exterior and interior
accessories) should be cleaned
regularly at least every two months.
Caution! The appliance must not be
connected to the mains during
cleaning. Danger of electrical shock!
Before cleaning switch the appliance off
and remove the plug from the mains
Exterior cleaning
To maintain good appearance of your
appliance, you should clean it regularly.
-Wipe the digital panel and display
panel with a clean, soft cloth.
-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.
Hisense Refrigerator
-Clean the doors, handles and cabinet
surfaces with a mild detergent and then
wiped dry with a soft cloth.
-Don't use sharp objects as they are
likely to scratch the surface.
-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.
Interior cleaning
You should clean the appliance interior
regularly. It will be easier to clean when
food stocks are low. Wipe the inside of
the fridge freezer with a weak solution
of bicarbonate of soda, and then rinse
with warm water using a wrung-out
sponge or cloth. Wipe completely dry
before replacing the shelves and
Thoroughly dry all surfaces and
removable parts.
Although this appliance automatically
defrosts, a layer of frost may occur on
the freezer compartment's interior walls
if the freezer door is opened frequently
or kept open too long. If the frost is too
thick, choose a time when the supply of
food stocks are low and proceed as
1.Remove existing food and
accessories baskets, unplug the
appliance from the mains power and
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.
2. When defrosting is completed, clean
your freezer as described above.
Caution! Don't use sharp objects to
remove frost from the freezer
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.
Door seal cleaning
Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.
Replacing the LED light
Warning: The LED light must not be
replaced by the user! If the LED light is
damaged, contact the customer
helpline for assistance. To replace the
LED light, the below steps can be
1.Unplug your appliance.
2.Remove light cover by pushing up
and out.
3.Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.
4.Replace LED light and snap it
correctly in place.
If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks
before calling for service, please see below. You can carry out some easy
checks according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.
Hisense Refrigerator
Possible cause & Solution
Check whether the power cord is plugged into the power
outlet properly.
Check whether the “Power” funtion is on by pressing the
“power” button for 1 second.
Appliance is not Check the fuse or circuit of your power supply, replace if
working correctly
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the refrigerator is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.
Odours from
the The interior may need to be cleaned.
Some food, containers or wrapping cause odours.
The sounds below are quite normal:
Compressor running noises.
● Air movement noise from the small fan motor in the fridge
compartment or other compartments.
● Gurgling sound similar to water boiling.
● Popping noise during automatic defrosting.
the ● Clicking noise before the compressor starts.
Noise from
Other unusual noises are due to the reasons below and may
need you to check and take action:
● The cabinet is not level.
● The back of appliance touches the wall.
● Bottles or containers fallen or rolling.
The motor
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:
● Temperature setting is set colder than necessary
● Large quantity of warm food has recently been stored
within the appliance.
● The temperature outside the appliance is too high.
● Doors are kept open too long or too often.
● After your installing the appliance or it has been switched
off for a long time.
A layer of
frost Check that the air outlets are not blocked by food and
the ensure food is placed within the appliance to allow sufficient
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to cleaning and care chapter.
You may have left the doors open too long or too frequently;
Temperature inside or the doors are kept open by some obstacle; or the
is too warm
appliance is located with insufficient clearance at the sides,
back and top.
Hisense Refrigerator
Temperature inside Increase the temperature by following the “Display
controls” chapter.
is too cold
closed easily
be Check whether the top of the refrigerator is tilted back
by 10-15mm to allow the doors to self close, or if
something inside is preventing the doors from closing.
The water pan (located at the rear bottom of the
cabinet) may not be properly leveled, or the draining
Water drips on the spout ( located underneath the top of the compressor
depot) may not be properly positioned to direct water
into this pan, or the water spout is blocked. You may
need to pull the refrigerator away from the wall to check
the pan and spout.
The light
The LED light may be damaged. Refer to replace
LED lights in cleaning and care chapter.
The control system has disabled the lights due to the
door being kept open too long, close and reopens the
door to reactivate the lights.
Disposal of the appliance
It is prohibited to dispose of this appliance as household waste.
Packaging materials
Packaging materials with the recycle symbol are recyclable. Dispose of the
packaging into a suitable waste collection container to recycle it.
Before disposal of the appliance
1. Pull out the mains plug from the mains socket.
2. Cut off the power cord and discard with the mains plug.
Warning! Refrigerators contain refrigerant and gases in the insulation.
Refrigerant and gases must be disposed of professionally as they may cause
eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not
damage prior to proper disposal.
Correct Disposal of this product
This symbol on the product or in its packing indicates that this
product may not be treated as household waste. Instead, it should
be taken to the appropriate waste collection point for the recycling of
electrical and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could
otherwise be caused by the inappropriate waste handling of this
product. For more detailed information about the recycling of this
product, please contact your local council your household waste
disposal service, or the shop where you purchased the product.
Hisense Refrigerator
1.HISENSE Australia will provide parts and labour to you the Customer as set out
2.Nothing in the warranty, limits any rights you may have under the trade practices
act or any other Commonwealth or State Legislation. Such rights cannot be
changed by the conditions in this warranty. Subject to the conditions below this
appliance is warranted by Hisense and/or its Agents to be free from defects in
materials and workmanship for a period of 36 months from the date of purchase
(“Warranty period”).
The inverter motor of washing machines has part replacement warranty of 11 years
in total. The inverter motor parts only warranty does not include labour costs and
must be verified by Hisense certified service Agent.
3.This warranty: a.
covers products purchased as NEW, manufactured for use in
Mainland Australia and Tasmania;
commences from the date of purchase as listed on the Customers
provides for the labour and replacement parts necessary to maintain
your product in good operating condition as specified in this warranty
however, if repair is needed because of product failure during normal
usage, Hisense has the option to repair or replace the defective product
or part of the product with a product or part of the product of like kind
and quality and a replacement part may be new or reconditioned of like
kind and quality and may cost less than the original product purchased
and no charges or refunds will be made based on the replacement
product cost difference;
Applies only to items purchased from Hisense Authorised resellers
applies only to the original purchaser and cannot be transferred;
is only applicable when your appliance is used in a domestic
Covers products for commercial purposes for a period of 90 Days from
the date of purchase.
4.Product Identification
Hisense reserves the right to reject claims for any services or work
where the Customer requesting such work or services from Hisense
and/or its agents cannot produce for verification the serial number and
the proof of purchase as per original purchase invoice.
The warranty will be voided if any Serial Number sticker provided to be
placed on the equipment is damaged, modified or removed.
In the event that a request for repair is made against a warranty where
the Serial Number sticker is not attached to the product or the customer
cannot produce for verification the original invoice, the repairer will not
perform any repairs on the product and the Customer will be charged a
service call-out fee.
5.What is covered by this warranty
The equipment is covered for faulty workmanship on parts that have
failed under normal use which are contained within the product.
Hisense and/or its Agents will decide if there are any defects in the
material and/or workmanship
This warranty is only applicable for repairs on declared equipment
carried out within Mainland Australia and Tasmania
6.What is not Covered by this warranty (excluded):a.
any damage or failure:
of equipment due to the product being inadequately serviced or
maintained as per manufacturer’s recommendations;
from environmental conditions including and not
limited to dirt, dust, rodents, insects, rust, corrosion, salt built- up,
of any part of the product including its parts; or
resulting from excessive use “fair wear and tear”;
resulting from poor installation including and not limited to
positioning and externally fitted equipment such as plumbing and
drainage, or incompatibility of connected equipment;
to the product caused by overheating as a result of sitting or
positioning of the equipment, where there is not provision for
adequate ventilation, drainage or a dust free environment;
caused if your appliance has been dismantled, repaired or
serviced by any person other than someone authorized by
to a product or components, caused by power surges or spikes,
including and not limited to, mains power and
telecommunications connections, or to other unspecified sources,
incorrect power current, voltage fluctuation, amperage fluctuation,
rust or corrosion;
Any form of physical damage of unknown cause, including
snapped, damaged or broken parts, collision with another object,
use of which it is not designed, negligence, accident or deliberate
misuse, theft, abuse, vandalism, flood, fire, earthquake, electrical
storms or any other act of God, any war related events or
costs of attendance and testing where no mechanical or electrical
failure is identified;
initial setup and installation of the product;
Normal maintenance costs and costs incurred through the installation
of items listed as requiring periodic replacement;
products with removed or altered serial numbers;
consumables such as but not limited to bulbs/globes, batteries, remote
controls or filters;
removal repair or reinstallation of internal component not performed by
or approved by Hisense authorized service centre;
cosmetic or structural items;
Any failures due to the interference from or to other products and/or
7.The Warranty Ceases if: a.
The product ceases to carry the original manufacturer’s serial number
or is sold at an auction;
The product is rented;
Damage to the product has occurred as listed in point 6. h
Failure to pay monies owing on invoices as a result of nonwarranty work been carried out at the request of the end user as per
point 15.
8.Neither Hisense nor its representatives provide loan equipment under the terms of
this warranty.
9.Our goods come with guarantees that cannot be excluded under the Australian
Consumer Laws. You are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are
also entitled to have the goods repaired or replaced if the goods fail to be of
acceptable quality and the failure does not amount to a major failure.
10.Any unauthorized access to the internal hardware or firmware of the product will
void this warranty.
11.Replacement items are “Like for like” and is not “new for old” and does not
indicate in any way that a faulty product will be replaced with a new part or unit.
“Like for like” may either be a quality checked (QC) refurbished or reconditioned unit
of the same or equivalent model, size, specifications or features.
12.If your product is 130 litres capacity or under or if you reside outside of the
service coverage area this warranty does not cover the costs of transportation or
travel expenses to and from your home. Our service coverage area includes a
25km radius of the nearest Hisense authorised retailer or 25km from the Hisense
authorised service agent.
13.Hisense accepts no liability for items that are lost, damaged, or stolen as a result
of freight, transport or storage. If you are required to transport the appliance to an
authorized service centre, you must ensure that it is securely packed and insured.
14.On Public Holidays or other periods when regular business and wholesale
operations are temporarily ceased, repairer availability and warranty response times
may extend beyond the standard response times due to the availability of repairers
and parts.
15.Any repair performed on a product under the warranty where no fault can be
found, or the item is deemed by Hisense, or an authorized Hisense agent, to be not
faulty under this warranty, or the repair or fault is not covered under the warranty, a
No Fault Found fee is payable by the warranty holder of a minimum of $125 inc
16.Any repairs or services required that are outside of the terms and conditions of
the warranty can be carried out at the request of the customer or due to site
attendance were fault is not covered under warranty as the product not been
installed or setup correctly; a credit card may be required prior to the
commencement of such services.
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