HR6AFF355SD HR6AFF355D 3 Important safety instructions ● General safety and daily use It is important to use your a p p l i a n c e s a f e l y. W e recommend that you follow the guidelines below. ● Store any food in accordance with the storage instructions from the manufacturer. ● Don't try to repair the appliance yourself. It is dangerous to alter the specifications or modify this product in any way. Any damage to the cord may cause short circuit, fire or electric shock. ● Don’t place too much food directly against the air outlet on the rear wall of both the refrigerator and freezer compartment, as it affects sufficient air circulation. ● Don't place hot items near the plastic components of this appliance. ● To avoid items falling and causing injury or damage to the appliance, do not overload the door racks or put too much food in the crisper drawers. Safety for children and infirm persons This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or a lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. ● Keep all packaging away from children to avoid risk of suffocation. ● Protect children from being scalded by touching the very hot compressor at the rear bottom of appliance. ● Don't place items on top of the appliance as this could cause injury should they fall off. ● Never allow children to play with the appliance by hanging or standing over or on the doors, racks, shelves and drawers etc. Safety about electricity To avoid the risks that are always present when using an electric appliance, we recommend that you pay attention to the instructions about electricity below. ● We recommend after you unpack the appliance and check through the appliance. Should any damage be evident, don't plug in the appliance but contact the shop immediately from which you purchased it. Keep all packing materials in this case. ● The appliance must be applied with single phase alternating current of 220~240V/50Hz. ● The mains plug must be accessible when the appliance is installed. sure that the appliance is ● Make grounded properly. If still in doubt, call a qualified registered electrician. ● If the fitted plug is not suitable for your socket outlets, it should be cut off and carefully disposed of. To avoid a possible shock hazard, do not insert the discarded plug into a socket. If in doubt contact a qualified, registered electrician. ● Do not use extension cords or multiple sockets which could cause overloading of wiring circuits and could cause a fire. ● Always plug your appliance into its own individual electrical socket which has a voltage rating that matched the rating plate. ● Make sure that the plug is not squashed or damaged. Otherwise, it may cause short circuit, electric shock or overheat and even cause a fire. ● Don’t insert the mains plug if the socket is loose, there is a risk of electric shock or fire. ● Switch off the appliance and disconnect it from the mains power before you clean or move it. ● Never unplug the appliance by pulling on the electrical cord. Always grip the plug firmly and pull straight out from the socket to prevent damaging Hisense Refrigerator 5 Installing your new appliance Before using the appliance for the first time, you should be informed of the following tips. Ventilation of appliance In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator. Suggest :It is advisable for there to be at least 75mm of space from the back to the wall, at least 100mm from its top,at last 100mm from its side to the wall and a clear space in front to allow the doors to open 135°. As shown in following diagrams. Leveling of appliance ● For sufficient leveling and air circulating in the lower rear section of the appliance, the bottom feet may need to be adjusted. You can adjust them manually by hand or by using a suitable spanner. ● To allow the door to self-close, tilt the top backwards by about 10mm. ≤10mm Adjusting the door handle ≥ 100mm ≥ 100mm 1200mm 1746mm ≥ 75mm 700mm ≥ 100mm Before you use the appliance, please check the refrigerator handle. If the handles is loose, please adjust them by using an Allen wrench in the clockwise direction until handle is securely in place. the handle is fitted with 2 screws. 1022mm Hexagon socket set screws Note: ● This appliance performs well within the climate class from N to T showed in the table below. It may not work properly if being left at a temperature above or below the indicated range for a long period. SN Ambient Temperature range(°C) +10 to +32 Temperate N +16 to +32 Subtropical ST +16 to +38 T +16 to +43 Class Extended Temperate Tropical Symbol ● Stand your appliance in a dry place to avoid high moisture. ● Keep the appliance out of direct sunlight, rain or frost. Stand the appliance away from heat sources such as stoves, fires or heaters. Hisense Refrigerator Allen wrench 6 Description of the appliance View of the appliance(HR6AFF355SD,HR6AFF355D) 1. Upper cover 1 2. Block cover 2 3. LED light 3 4. Glass shelf 5. Cabinet 6. Small glass shelf 7. Crisper box 8. Crisper cover 9. Humidity control sliding block 4 10. Moisture fresh crisper 11. Adjustable bottom feet 12. Hinge cover 5 13. Upper cover of door 14. Corner cover 6 15. Egg tray(inside) 16. Upper rack 7 17. Handle(back) 8 18. Lower rack 19. Bottle holder(inside) 9 20. Fridge door 10 21. Fridge door seal 12 13 14 15 16 17 18 19 20 21 11 Note: Due to constant improvement of our products, your refrigerator may be slightly different from this illustration manual, but its functions and using methods remain the same. Note: To get the best energy efficiency of this product, please place all shelves, drawers and baskets on their original position as the illustration above. Hisense Refrigerator 7 Display controls All functions and controls of the unit are accessible from a control panel conveniently located on the door of the refrigerator. A keypad of touch buttons and a digital display allow easy configuration of features and settings in a simple and intuitive manner. Important! Touch buttons require only a short press on a button to operate. The operation occurs when releasing your finger from the button, not while the button is pressed. There is no need for applying pressure on the keypad. “Holiday" and “Child Lock” buttons require a long touch of a least 3 sec. Please refer to those related sections of this Manual for detailed instructions. The control panel consists of the indicating temperature area, four icons representing different modes and six touch buttons. When the appliance is powered on for the first time, the backlight of the display panel turns on. If no buttons have been pressed and the door remains closed, the backlight will turn off after 60 sec. Controlling the temperature We recommend that when you start your refrigerator for the first time, the temperature for the refrigerator is set to 5°C. If you want to change the temperature, follow the instructions below. Caution! When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperature inside the compartment may vary from the temperature values displayed on the panel, depending on how much food you store and where you place them. Ambient temperature may also affect the actual temperature inside the appliance. 1. Fridge Press "Fridge" button repeatedly to set your desired fridge temperature between 8 °C and 2 °C , the temperature will decrease 1 °C degrees with each press and the fridge temperature indicator will display corresponding value according to the following sequence. 8 1 2 2. Super Cool Super Cool can refrigerate the food quicker and keep food fresh for a long period. ● Press” Super Cool” button to activate this function. The Super Cool icon will light up and the Fridge temperature indicator will display 2°C. Super cool automatically switches off after 6 hours. ● Press “Super Cool” or “Fridge” to cancel super cool mode and revert to the previous temperature settings. 3 4 3. Holiday 5 6 This function is designed to minimise the energy consumption and electricity Hisense Refrigerator 9 Using your appliance This section explains that how to use the refrigerator features. We recommend that you read through carefully before using the appliance. Door rack The refrigerator chamber is fitted with door racks suitable for storing canned liquid, bottled drinks and packed food. Do not place a large amount of heavy food and items inside door racks. Note: There is an egg tray provided that should be located in the upper rack. Crisper and Humidity control ● The crisper is for storing vegetables and fruits. You can adjust the humidity inside by using the sliding block. ● The sliding block on crisper cover can slide to left or right and the air hole become more or less relatively. More air hole opening means less humidity and less means more humidity. ● We recommend that you store vegetables with more humidity and fruits less humidity. Humidity control sliding block crisper cover crisper ● Shelf in Refrigerator chamber ● There are shelves in refrigerator chamber, and they can be taken out to be cleaned. When you remove the crisper, pull them forward, then lift the crisper off the roll wheels. Remember to empty food in the crisper firstly. Bottle holder The bottle holder can be used to fix the bottle. Crisper cover ● It is for controlling the temperature of the crisper and avoiding the vegetable losing moisture. Note: There is a bottle holder in the lower rack. Moisture fresh crisper ● It is suitable for the storage of fruits and vegetable. Hisense Refrigerator 10 Helpful hints and tips Energy saving tips Hints for refrigeration We recommend that you follow the tips below to save energy. ● Try to avoid keeping the door open for long periods in order to conserve energy. ● Ensure the appliance is away from any sources of heat. (Direct sunlight, electric oven or cooker etc.) ● Don't set the temperature colder than necessary. ● Don't store warm food or evaporating liquid in the appliance. ● Place the appliance in a well ventilated, humidity free, room. Please refer to Installing your new appliance chapter. ● If the diagram shows the correct combination for the drawers, crisper and shelves, do not adjust the combination as this is designed to be the most energy efficient configuration. Hints for fresh food refrigeration ● Do not place hot food directly into t h e r e f r i g e r a t o r, t h e i n t e r n a l temperature will increase resulting in the compressor having to work harder and will consume more energy. ● Do cover or wrap the food ， particularly if it has a strong flavor. ● Place food properly so that air can circulate freely around it. ● Meat (All Types) Wrap in polythene food: Wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers. ● Cooked food, cold dishes, etc.: They should be covered and may be placed on any shelf. ● Fruit and vegetables: They should be stored in the special drawer provided. ● Butter and cheese: Should be wrapped in airtight foil or plastic film wrap. ● Milk bottles: Should have a lid and be stored in the door racks. Switching off your appliance If the appliance needs to be switched off for an extended period, the following steps should be taken prevent mould on the appliance. 1.Remove all food. 2.Remove the power plug from the mains socket. 3.Clean and dry the interior thoroughly. 4.Ensure that all the doors are wedged open slightly to allow air to circulate. Cleaning and care For hygienic reasons the appliance (including exterior and interior accessories) should be cleaned regularly at least every two months. Caution! The appliance must not be connected to the mains during cleaning. Danger of electrical shock! Before cleaning switch the appliance off and remove the plug from the mains socket. Exterior cleaning To maintain good appearance of your appliance, you should clean it regularly. -Wipe the digital panel and display panel with a clean, soft cloth. -Spray water onto the cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface. Hisense Refrigerator 11 -Clean the doors, handles and cabinet surfaces with a mild detergent and then wiped dry with a soft cloth. Caution! -Don't use sharp objects as they are likely to scratch the surface. -Don't use Thinner, Car detergent, Clorox, ethereal oil, abrasive cleansers or organic solvent such as Benzene for cleaning. They may damage the surface of the appliance and may cause fire. Interior cleaning You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge freezer with a weak solution of bicarbonate of soda, and then rinse with warm water using a wrung-out sponge or cloth. Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts. Although this appliance automatically defrosts, a layer of frost may occur on the freezer compartment's interior walls if the freezer door is opened frequently or kept open too long. If the frost is too thick, choose a time when the supply of food stocks are low and proceed as follows: 1.Remove existing food and accessories baskets, unplug the appliance from the mains power and appliance from the mains power and leave the doors open. Ventilate the room thoroughly to accelerate the thawing process. 2. When defrosting is completed, clean your freezer as described above. Caution! Don't use sharp objects to remove frost from the freezer compartment. Only after the interior is completely dry should the appliance be switched back on and plugged back into the mains socket. Door seal cleaning Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door. Wash seal with a mild detergent and warm water. Rinse and dry it thoroughly after cleaning. Caution! Only after the door seals are completely dry should the appliance be powered on. Replacing the LED light Warning: The LED light must not be replaced by the user! If the LED light is damaged, contact the customer helpline for assistance. To replace the LED light, the below steps can be followed: 1.Unplug your appliance. 2.Remove light cover by pushing up and out. 3.Hold the LED cover with one hand and pull it with the other hand while pressing the connector latch. 4.Replace LED light and snap it correctly in place. Troubleshooting If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry out some easy checks before calling for service, please see below. You can carry out some easy checks according to this section before calling for service. Warning! Don't try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service engineer or the shop where you purchased the product. Hisense Refrigerator 12 Problem Possible cause & Solution Check whether the power cord is plugged into the power outlet properly. Check whether the “Power” funtion is on by pressing the “power” button for 1 second. Appliance is not Check the fuse or circuit of your power supply, replace if necessary. working correctly The ambient temperature is too low. Try setting the chamber temperature to a colder level to solve this problem. It is normal that the refrigerator is not operating during the automatic defrost cycle, or for a short time after the appliance is switched on to protect the compressor. Odours from compartments the The interior may need to be cleaned. Some food, containers or wrapping cause odours. The sounds below are quite normal: Compressor running noises. ● Air movement noise from the small fan motor in the fridge compartment or other compartments. ● Gurgling sound similar to water boiling. ● Popping noise during automatic defrosting. the ● Clicking noise before the compressor starts. ● Noise from appliance Other unusual noises are due to the reasons below and may need you to check and take action: ● The cabinet is not level. ● The back of appliance touches the wall. ● Bottles or containers fallen or rolling. The motor continuously It is normal to frequently hear the sound of the motor, it will need to run more when in following circumstances: ● Temperature setting is set colder than necessary ● Large quantity of warm food has recently been stored runs within the appliance. ● The temperature outside the appliance is too high. ● Doors are kept open too long or too often. ● After your installing the appliance or it has been switched off for a long time. A layer of occurs in compartment frost Check that the air outlets are not blocked by food and the ensure food is placed within the appliance to allow sufficient ventilation. Ensure that door is fully closed. To remove the frost, please refer to cleaning and care chapter. You may have left the doors open too long or too frequently; Temperature inside or the doors are kept open by some obstacle; or the is too warm appliance is located with insufficient clearance at the sides, back and top. Hisense Refrigerator 13 Temperature inside Increase the temperature by following the “Display controls” chapter. is too cold Doors can't closed easily be Check whether the top of the refrigerator is tilted back by 10-15mm to allow the doors to self close, or if something inside is preventing the doors from closing. The water pan (located at the rear bottom of the cabinet) may not be properly leveled, or the draining Water drips on the spout （ located underneath the top of the compressor depot） may not be properly positioned to direct water floor into this pan, or the water spout is blocked. You may need to pull the refrigerator away from the wall to check the pan and spout. ● The light working is not The LED light may be damaged. Refer to replace LED lights in cleaning and care chapter. ● The control system has disabled the lights due to the door being kept open too long, close and reopens the door to reactivate the lights. Disposal of the appliance It is prohibited to dispose of this appliance as household waste. Packaging materials Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into a suitable waste collection container to recycle it. Before disposal of the appliance 1. Pull out the mains plug from the mains socket. 2. Cut off the power cord and discard with the mains plug. Warning! Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damage prior to proper disposal. Correct Disposal of this product This symbol on the product or in its packing indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste handling of this product. For more detailed information about the recycling of this product, please contact your local council your household waste disposal service, or the shop where you purchased the product. Hisense Refrigerator HISENSEWARRANTY TERMSANDCONDITIONS WashingMachineandRefrigeration 1.HISENSE Australia will provide parts and labour to you the Customer as set out herein. 2.Nothing in the warranty, limits any rights you may have under the trade practices act or any other Commonwealth or State Legislation. Such rights cannot be changed by the conditions in this warranty. Subject to the conditions below this appliance is warranted by Hisense and/or its Agents to be free from defects in materials and workmanship for a period of 36 months from the date of purchase (“Warranty period”). The inverter motor of washing machines has part replacement warranty of 11 years in total. The inverter motor parts only warranty does not include labour costs and must be verified by Hisense certified service Agent. b. c. d. e. f. g. 3.This warranty: a. b. c. d. e. f. g. covers products purchased as NEW, manufactured for use in Mainland Australia and Tasmania; commences from the date of purchase as listed on the Customers invoice; provides for the labour and replacement parts necessary to maintain your product in good operating condition as specified in this warranty however, if repair is needed because of product failure during normal usage, Hisense has the option to repair or replace the defective product or part of the product with a product or part of the product of like kind and quality and a replacement part may be new or reconditioned of like kind and quality and may cost less than the original product purchased and no charges or refunds will be made based on the replacement product cost difference; Applies only to items purchased from Hisense Authorised resellers applies only to the original purchaser and cannot be transferred; is only applicable when your appliance is used in a domestic environment; Covers products for commercial purposes for a period of 90 Days from the date of purchase. 4.Product Identification a. Hisense reserves the right to reject claims for any services or work where the Customer requesting such work or services from Hisense and/or its agents cannot produce for verification the serial number and the proof of purchase as per original purchase invoice. b. The warranty will be voided if any Serial Number sticker provided to be placed on the equipment is damaged, modified or removed. c. In the event that a request for repair is made against a warranty where the Serial Number sticker is not attached to the product or the customer cannot produce for verification the original invoice, the repairer will not perform any repairs on the product and the Customer will be charged a service call-out fee. 5.What is covered by this warranty a. The equipment is covered for faulty workmanship on parts that have failed under normal use which are contained within the product. b. Hisense and/or its Agents will decide if there are any defects in the material and/or workmanship c. This warranty is only applicable for repairs on declared equipment carried out within Mainland Australia and Tasmania 6.What is not Covered by this warranty (excluded):a. any damage or failure: i. of equipment due to the product being inadequately serviced or maintained as per manufacturer’s recommendations; resulting from environmental conditions including and not ii. limited to dirt, dust, rodents, insects, rust, corrosion, salt built- up, of any part of the product including its parts; or iii. resulting from excessive use “fair wear and tear”; iv. resulting from poor installation including and not limited to positioning and externally fitted equipment such as plumbing and drainage, or incompatibility of connected equipment; v. to the product caused by overheating as a result of sitting or positioning of the equipment, where there is not provision for adequate ventilation, drainage or a dust free environment; vi. caused if your appliance has been dismantled, repaired or serviced by any person other than someone authorized by Hisense; vii. to a product or components, caused by power surges or spikes, including and not limited to, mains power and telecommunications connections, or to other unspecified sources, incorrect power current, voltage fluctuation, amperage fluctuation, rust or corrosion; viii. Any form of physical damage of unknown cause, including snapped, damaged or broken parts, collision with another object, h. i. use of which it is not designed, negligence, accident or deliberate misuse, theft, abuse, vandalism, flood, fire, earthquake, electrical storms or any other act of God, any war related events or terrorism. costs of attendance and testing where no mechanical or electrical failure is identified; initial setup and installation of the product; Normal maintenance costs and costs incurred through the installation of items listed as requiring periodic replacement; products with removed or altered serial numbers; consumables such as but not limited to bulbs/globes, batteries, remote controls or filters; removal repair or reinstallation of internal component not performed by or approved by Hisense authorized service centre; cosmetic or structural items; Any failures due to the interference from or to other products and/or sources. 7.The Warranty Ceases if: a. The product ceases to carry the original manufacturer’s serial number or is sold at an auction; b. The product is rented; c. Damage to the product has occurred as listed in point 6. h d. Failure to pay monies owing on invoices as a result of nonwarranty work been carried out at the request of the end user as per point 15. 8.Neither Hisense nor its representatives provide loan equipment under the terms of this warranty. 9.Our goods come with guarantees that cannot be excluded under the Australian Consumer Laws. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. 10.Any unauthorized access to the internal hardware or firmware of the product will void this warranty. 11.Replacement items are “Like for like” and is not “new for old” and does not indicate in any way that a faulty product will be replaced with a new part or unit. “Like for like” may either be a quality checked (QC) refurbished or reconditioned unit of the same or equivalent model, size, specifications or features. 12.If your product is 130 litres capacity or under or if you reside outside of the service coverage area this warranty does not cover the costs of transportation or travel expenses to and from your home. Our service coverage area includes a 25km radius of the nearest Hisense authorised retailer or 25km from the Hisense authorised service agent. 13.Hisense accepts no liability for items that are lost, damaged, or stolen as a result of freight, transport or storage. If you are required to transport the appliance to an authorized service centre, you must ensure that it is securely packed and insured. 14.On Public Holidays or other periods when regular business and wholesale operations are temporarily ceased, repairer availability and warranty response times may extend beyond the standard response times due to the availability of repairers and parts. 15.Any repair performed on a product under the warranty where no fault can be found, or the item is deemed by Hisense, or an authorized Hisense agent, to be not faulty under this warranty, or the repair or fault is not covered under the warranty, a No Fault Found fee is payable by the warranty holder of a minimum of $125 inc GST. 16.Any repairs or services required that are outside of the terms and conditions of the warranty can be carried out at the request of the customer or due to site attendance were fault is not covered under warranty as the product not been installed or setup correctly; a credit card may be required prior to the commencement of such services.
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