Hyper Media Player HMP100 User Guide v2.0 © 2009 SpinetiX S.A. All rights reserved. DISCLAIMER THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT IS SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR SPINETIX REPRESENTATIVE FOR A COPY. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED “AS IS” WITH ALL FAULTS. SPINETIX DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. IN NO EVENT SHALL SPINETIX OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF SPINETIX OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Hyper Media Player HMP100 User Manual v2.0 ©2009 SpinetiX S.A. All rights reserved. "SpinetiX" and “HMP Hyper Media Player” are registered trademarks, and all logo and graphic designs are trademarks of SpinetiX S.A. Other product and company names appearing in SpinetiX S.A. products and materials are used for identification purposes only and may be trademarks or registered trademarks of their respective companies. Registered and unregistered trademarks used in any SpinetiX S.A. products and materials are the exclusive property of their respective owners SpinetiX S.A. Rue des Terreaux 17 1003 Lausanne Switzerland www.spinetix.com [email protected] 2 HMP100 User Guide v2.0 INTRODUCTION SpinetiX HMP100 is the first networked Hyper Media Player appliance dedicated to the professional digital signage industry. In this field it represents for final users, integrators and service providers a better alternative of choice to personal and industrial computers and proprietary dedicated software. HMP100 offers a standard and simplified way to schedule, combine, update, animate, stream and display video, audio, vector graphics, pictures and text with low acquisition and operational costs. The rich set of functionalities offered by HMP100 simplifies the implementation, management and maintenance of effective and modern audio/visual communication solutions. HMP100 is not a simple media player, but an Hyper Media player. It combines in an embedded solution all the display functionalities of a PC. What is Hyper Media? As defined by Wikipedia, Hyper Media “is used as a logical extension of the term hypertext in which graphics, audio, video, plain text and hyperlinks intertwine to create a generally non-linear medium of information.” A movie or a video clip is a typical linear content: you watch it from the beginning to the end. The content in a WEB page is a typical example of non linear content: multiple media elements are dynamically and interactively consumed. Servers use PHP scripts and databases to retrieve live content and allow the browser to display the latest information in an interactive and dynamic way. The HMP100 allows you to obtain the same result on any digital screen or projector and display true Hyper Media content exactly as you can do with a PC-based solution. Thanks to its compact form factor, robust and dedicated hardware, HMP100 turns any digital display into a network device. In this short manual we collect the information published on the WEB on HMP100. Read this information to quickly get started with HMP100 units. 3 © 2009 SpinetiX S.A. All rights reserved. HMP100 HMP100 can be ordered in the followinig versions: Starter Pack Content: 1 unit of HMP100 1 voucher to download a single node, multi users license of the HMD software Professional Pack Content: 10 units of HMP100 1 voucher to download a single node, multi-users license of the HMD software 4 HMP100 User Guide v2.0 TABLE OF CONTENT Disclaimer ............................................................................................................ 2 Introduction .......................................................................................................... 3 HMP100 ............................................................................................................... 4 Starter Pack ...................................................................................................... 4 Professional Pack ............................................................................................... 4 Table of Content .................................................................................................... 5 How it works? ....................................................................................................... 6 The first Hyper Media Player ................................................................................... 7 Easy to install and maintain .................................................................................... 8 Plug & Play ........................................................................................................ 8 Top reliability..................................................................................................... 8 Smallest form factor! .......................................................................................... 9 Remote Monitoring ............................................................................................. 9 Updates and upgrades ........................................................................................ 9 Full Connectivity ...................................................................................................10 Installing HMP100.................................................................................................12 Learn HMP100 connectors ..................................................................................12 HMP100 Front panel connectors .......................................................................12 HMP100 Back panel connectors .......................................................................12 Power up HMP100 .............................................................................................13 Reset HMP100 to its factory default settings .........................................................14 Updating firmware .............................................................................................14 Check for updates ..........................................................................................15 Updating HMP100 firmware .............................................................................16 Automatic update ..........................................................................................16 Get Connected .....................................................................................................18 Requirements: ...............................................................................................18 Guide: ..........................................................................................................18 Troubleshooting .............................................................................................19 How to connect to the HMP100 from Mac OS X without HMD ..................................20 Requirements: ...............................................................................................20 Finding the HMP100 on the network: ................................................................20 Connecting to the HMP100 content: .................................................................22 Automatic DHCP configuration ............................................................................23 Troubleshooting .............................................................................................24 Fixed IP configuration ........................................................................................25 Troubleshooting .............................................................................................26 Configure the network connection of your PC ........................................................27 HMP100 HTTP server.............................................................................................29 Set Display settings ...........................................................................................30 Use an USB drives with HMP100..........................................................................31 Control user rights ............................................................................................32 Configuration guide:.......................................................................................32 Configure network credentials for remote servers ..................................................33 Using a network server with HMP100 ...................................................................34 Content access modes .......................................................................................35 The Pull mode ...............................................................................................36 How to configure HMP100 to use serial port ..........................................................37 Enabling RS232 .............................................................................................37 Configuring RS232 .........................................................................................38 Technical specification ...........................................................................................39 SPINETIX HARDWARE LIMITED WARRANTY AGREEMENT ...........................................41 SPINETIX End-User Software License Agreement ......................................................42 5 © 2009 SpinetiX S.A. All rights reserved. HOW IT WORKS? SpinetiX HMP100 simplifies the publishing and maintenance of your digital signage project. Connected to digital displays through HDMI and VGA, HMP100 is capable of rendering combinations of media elements from a rich set of formats: audio, video, vector graphics, pictures and text. HMP100 natively implements the open standards required to schedule, update, stream, and animate each supported media. Distributing content from a central location onto a specific display is as easy as publishing a web page. As a network appliance HMP100 offers plug & play functionalities that simplifies installation, remote maintenance and monitoring. From anywhere, your network of digital displays is under control. 6 HMP100 User Guide v2.0 THE FIRST HYPER MEDIA PLAYER Only your imagination is the limit because HMP 100 is even more than a multi media player. HMP 100 enriches digital signage projects with high quality video, audio, images, animations and text... all these media can be retrieved by HMP100 from local or network resources and can be combined and rendered on any type of digital displays following specific graphical layouts and time schedules. HMP100 extends the basic functionalities of state of the art media players supporting Hyper Media content. The term hypermedia is used as a logical extension of the term hypertext, in which graphics, audio, video, plain text and hyperlinks intertwine to create a generally non-linear medium of information. HMP100 brings hypermedia content on digital displays in several ways. For example it is possible to: access public or private databases and display contextual selected content with predefined graphical layouts; aggregate and display RSS news based on key words; connect to public or private audio/video streaming servers and display live events, news and entertainment contents; retrieve from network disks images and videos satisfying specific constraints; enable all sorts of network interactive services; schedule which content to display when and where; stream live audio/video source (IP cam, video servers...) With all these functionalities brought by HMP100 it has never been so simple to create, customize, keep up to date and schedule content for your digital signage network! 7 © 2009 SpinetiX S.A. All rights reserved. EASY TO INSTALL AND MAINTAIN When working with personal computers, everyone has experienced installation and maintenance troubles. In professional environments, when service must be guaranteed on a 24/7 basis, installing PC and maintaining them updated, upgraded and in correct working status is the job of IT specialists and require the on-site intervention of technicians. This job represents consistent and recurrent expenses that prevent today the wide adoption of distributed network of digital signs. HMP100 has been designed to simplify both the installation and the maintenance tasks by offering: • • • • • Plug & Play Top reliability Smallest form factor Remote monitoring Updates and upgrades Plug & Play HMP100 is a dedicated appliance and thus truly “plug and play”. You start a HMP100 by plugging in two cables: the power line and the video cable (HDMI and/or VGA) to the digital display. As soon as it is connected to the power line, HMP100 boots in a few seconds and automatically selects the resolution supported by the associated digital display so as to start rendering content in less than 1 minute. When connected to a local network through the RJ45 connector, HMP100 automatically detects and configures the right parameters without the need of IT specialists. Whether you choose to activate the DHCP support to automatically configure the network or specify the IP address and network properties manually, HMP100 minimizes the costs of setting up networked digital signage projects. When custom configurations are required, HMP100 offers an intuitive web interface that allows through any web browser to choose different network and display options. Top reliability HMP100 has been designed to satisfy the reliability constraints of nonstop 24/7 display service and minimize the costs of maintenance that represent today with state of the art technology more than 40% of the operative costs in digital signage projects. To achieve this goal, HMP100 hardware design does not include any mechanical parts such as fans or hard drives. These parts suffer from reliability and limited life-time issues which become critical when the environment is dusty or without correct air circulation. Moreover, HMP100 integrates electronics which are designed for the automotive industry with the top quality and reliability standards and is protected by a solid and compact aluminum case that reduces the risks of damage when transported and installed. Finally, HMP100 runs a Linux OS and software applications designed for the HMP100 hardware architecture. 8 HMP100 User Guide v2.0 Smallest form factor! HMP100: 200g of high technology concentrate. HMP100 is the smallest digital signage hyper media player on the market. With only 10.5x9x2.5 cm and 200g, HMP100 simplifies your logistic and installation process. Whether you integrate it behind your screens, behind your technical floor or under the roof, HMP100 does not suffer from dust or heat. Its aluminum case guarantees robustness and protection in tough environments. Remote Monitoring The management of a distributed network of HMP100 devices is simplified by the native support of the SNMP protocol. Through this standard protocol HMP100 devices can publish all their vital parameters such as storage level and CPU status. There are several network management software tools that support SNMP protocol. These tools offer professional graphical frameworks to remote monitoring the status of an individual HMP100 unit or a complex network of units. It is possible to set threshold on the monitored variables and associate alarm events to prevent failures and schedule an efficient maintenance. In addition to SNMP protocol, HMP100 implements an intuitive web interface. By connecting to the IP address of a specific HMP100 unit with any web browser, the user can monitor the status of the unit and even configure specific parameters. Updates and upgrades HMP100 can update and upgrade its functionalities. This guarantees a reactive customer service and the possibility to support new media formats and video standards, new devices such as touch screens, and new extensions such as wireless network connectivity. Updates and upgrades are automatically installed on HMP100 from a local or remote PC using the software packages distributed by SpinetiX. The entire process limits the downtime of the unit to about 1 minute. 9 © 2009 SpinetiX S.A. All rights reserved. FULL CONNECTIVITY HMP100 offers full connectivity capabilities. HMP100 connects to digital displays through onboard HDMI and VGA connectors. Through the HDMI output it is possible to support DVI displays as well, but in this case the digital audio is lost. as s to drive two monitors without the need Both connectors are simultaneously active so a of additional splitters. HDMI is a digital audio/video connector widely adopted by most digital displays. VGA is an analogue computer video connector also supported by the majority of digital displays. VGA connector does not carry audio information: for this reason, an analogue audio connector is provided by the HMP100. HMP100 is a high-definition ready device: it can render content on digital displays with resolution up to 1280x720 at 60Hz (720p resolution)1. The Maximum resolution supported by HMP100 is: • 1280x720 (16:9) • 1024x640 (16:10) • 1024x768 (4:3) HMP100 connects to the network through an onboard RJ-45 connector. Each HMP100 unit has a unique MAC address that allows to identify the unit and thus the associated display. HMP100 supports 10/100BASE-T Ethernet and all the required protocols to connect to network file systems and retrieve media elements. In particular: • Ethernet 10/100 Mbit/s, • IPv4, DHCP or fixed address • HTTP configuration server, password protected • HTTP client for web content retrieval • WebDAV server, password protected • SNMPv1/v2c, • NTP Speed with a bandwidth up to 10 Mbyte/s. HMP100 supports USB2.0 Hi--Speed 1 Video standards supported 480p, 576p, 720p, 50 or 60 fps 10 HMP100 User Guide v2.0 USB interface can be used to extend the local storage through memory sticks or hard drives. The same interface can support external devices such as touch screen controllers. When professional displays are connected to HMP100, the standard RS232 connector lets you control the behavior of the monitor: On/off, volume, sources, image properties. It is possible to upload multiple protocols to support different display models. The required cable can be purchased from SpinetiX 11 © 2009 SpinetiX S.A. All rights reserved. INSTALLING HMP100 Installing HMP100 is a relatively simple task. Integrators and electricians appreciate the limited number of cables required to connect ipe can be used secure HMP100 in stripe the HMP100 unit and its light form factor: a Velcro str any position you like. Since the unit does not heat and does not contain mechanical parts, it can be installed indoor almost everywhere: just be careful of water and humidity infiltrations! Once installed, getting started with HMP100 is a matter of few steps. In the following sections we show how to connect one or more units onto your network and how to publish content from the Hyper Media Director software to specific displays. Learn HMP100 connectors HMP100 exposes several I/O connectors identified by small icons. In this guide we will only use those required to test that your HMP100 unit is functional. HMP100 Front panel connectors RS232 interface: the serial port is used in development mode only Ethernet RJ45: plug the Ethernet cable in this socket USB 2.0 supports an USB memory device LEDs The green/red LED gives an indication on the state of the system. push-button is Push-button: this push used to manually reboot the HMP100 unit. Keep it pressed fro few seconds. HMP100 Back panel connectors 5V-DC input: power socket where the power adapter DC output jack is to be plugged. Digital Video out. Standard High Definition Media Interface (HDMI) available on most recent digital displays. It also carries digital audio. Analog Audio out: This stereo audio output can be used to drive amplified audio speakers. Analog Video out: Standard Video Graphics Array (VGA) supported by most LCD 12 HMP100 User Guide v2.0 screens. Power up HMP100 1. Check your digital display. HMP100 can drive a digital display through HDMI or VGA connections: make sure that your display supports at least one of the two. 2. Get the correct video cable. HMP100 is not delivered with HDMI or VGA cables: these are often provided with the display display or can be found in specialized shops. According to your display make sure to get the right video cable. 3. Connect HMP100 to the display. Simply plug the HDMI or the VGA cable between the corresponding video out connector on the front panel of HMP100 and the corresponding video in connector of your display. 4. Power up the display. Make sure to select the right video input. 5. Power up HMP100. Use the cables and the power converter provided in the HMP100 package. Simply plug the power converter on one side to a 110-220V outlet and on the other to the back panel DC jack. Shortly after power up, the screen displays the SpinetiX splash screen as displayed in the Figure. The first time HMP100 boots, the automatic configuration procedure takes about 1½ minute. The process will be reduced to less than 50 seconds when you will reboot the 13 © 2009 SpinetiX S.A. All rights reserved. HMP100 again. During this booting process the front panel LED shows green and red activity. At the end of the booting process, the screen will start displaying the animated SpinetiX logo. This is the default content. At this time, the green LED blinks regularly on and off every second to notify the correct behavior of HMP100. If your system did not have the behavior described above you may have a defective unit. Before contacting SpinetiX, make sure that the digital displays are functional and that the right input has been selected (some displays have multiple inputs and you may need to manually select the right one). Also check that the push button is not pressed by external elements. If the set-up appears correct, try to power down and up the HMP100 unit by unplugging and plugging again the power. If this does not correct the errors send a message describing what you observe to [email protected] Reset HMP100 to its factory default settings WARNING: The following procedure will delete all the content and configurations on the HMP100 unit. To reinitialize the HMP100 unit to its factory default settings do the following: a) b) c) d) e) f) Unplug the unit from the power. Push the blue button and keep it pressed. Power up again the HMP100 unit. Wait with the push button pressed at least 8 seconds. Release the push button. The HMP100 unit will now boot in the factory default mode and will have the default IP address. Updating firmware SpinetiX regularly publishes new firmware versions for HMP100. These new versions are free to all customers and improve the performances and reliability of your product. 14 HMP100 User Guide v2.0 Check for updates To check if a new version of the firmware is available for your unit, follow the simple steps below: 1. With your preferred web browser, connect to the HTTP server of your unit. 2. Click on Firmware Update under the Administration menu on your left. 3. Check that the field Server URI is equal to: “http://download.spinetix.com/hmp100/updates/”. (If this is not the case, click the Reset to Default button) 4. In the section Manual Update, select the update source “From server” and click the Check for Update button. A new page will open. At the end of the check, the page reports the current update status of your HMP100 unit. Three cases are possible: • • • • No updates are available. Check Figure 1 to see how the page looks like in this case. Updates are ready to install. See the section 'Updating HMP100 firmware' section to learn how to process with the update. Update failed: Check Figure 2 to see how the page looks like in this case. The most probable source of this error is that your HMP100 couldn't contact the update server. It is recommended to check your internet connection and your network configuration. Make sure that a Gateway and a DNS server are configured. If the HMP100 is not connected to the internet, you need to contact [email protected] to check which update procedure is best suited to your configuration. Please, specify in your message if your HMP100 unit(s) are in a location where you can easily plug an USB key or if they have local network connectivity. Fatal Error: If the update process reports a fatal error, please contact [email protected] to find how to restore the firmware of your HMP100. Figure 1: No update available 15 © 2009 SpinetiX S.A. All rights reserved. Figure 2: Update failed Updating HMP100 firmware If the check for updates procedure reported that updates are available for your HMP100, an Update Now button appears in the page. Simply click this button to start the update process. Important do not power down the unit during the whole update process. The HMP100 will restart automatically once the update process is over. It is possible that the web page displays a time-out error during the update. However, this has no influence on the update process itself. At the end of this process, by refreshing your web browser the new firmware version will be reported under section Current Versions. If you click the Check for Update button again, the page will report that no updates are available. It is possible that the HMP100 performed only a partial update of the firmware. In this case you need to update the firmware a second time. Automatic update If your HMP100 is configured to use automatic update and has direct access to the Internet, it will update its firmware in an automatic and transparent manner as soon as a firmware is available. The update will take place at 3:00 AM and will not modify the content played by the HMP100 nor its display and networks settings. To enable automatic update: 1. Check the "Enable automatic updates" check box 2. Select the update time. 3. Press Apply to validate your changes. 16 HMP100 User Guide v2.0 17 © 2009 SpinetiX S.A. All rights reserved. GET CONNECTED This tutorial explains how to access for the first time an HMP100 unit from a PC using the RJ-45 Ethernet interface. This step is required to access the HMP100 administration HTTP server or to publish content on a HMP100 unit. Note that this procedure applies only if you have not modified the default network configuration of the HMP100 unit. See Reset to Factory default to make sure that your HMP100 has the default network configuration. Requirements: • • One of the following configurations o PC with RJ-45 10/100/1000 Ethernet interface and an Ethernet cable. o PC with RJ-45 10/100 Ethernet interface and an Ethernet crossover cable. o PC with RJ-45 10/100 Ethernet interface, a switch and 2 Ethernet cables. One HMP100 unit Guide: 1. Connect the PC, through the switch depending on the chosen setup, to the HMP100 unit following one of the above schemes. 2. Power up the PC and switch (if applicable). 3. Power up the HMP100 unit. (Note that the HMP100 unit does not need to be connected to a display: allow about 1mn to HMP100 to boot up, you will see the green light blinking once per second). 4. Configure the network on your PC. network ork configuration: You need to configure your PC to have the following netw a. IP address: 192.168.1.9 (or any other free address in the 192.168.1.1192.168.255.254 range, except 192.168.1.10). 18 HMP100 User Guide v2.0 b. Sub net mask: 255.255.0.0 c. Default gateway: none d. DNS server: none 5. Validate that the above steps are successful: a. Make sure that HMP100 has completed the booting phase: allow about 1 minute from the HMP100 power up. If you have connected HMP100 to a display you should see the default animated logo. b. Check that the LED is blinking green once per second. If this is not the case go to the troubleshooting section at the end of this guide. c. Open a Web Browser (e.g. Internet Explorer, Firefox...) and type http://192.168.1.10 in the location bar at the top. The browser should connect to the HMP100 HTTP server and display the following page. Congratulations. You can now explore the HTTP server of your HMP100 unit. Through this web interface you can administrate the unit and in particular configure its network properties and video resolutions. Troubleshooting If you have not been able to connect to your HMP100 unit, please read the following suggestions before contacting the SpinetiX support team. 1. Double check that you have correctly written the right address on your web browser. It should be: http://192.168.1.10 2. Check the LED on you HMP100 unit. 19 © 2009 SpinetiX S.A. All rights reserved. If the led is blinking from orange to red once per second: the IP address of your HMP100 unit has already been assigned on the network. Check nfiguration and make sure that the address 192.168.1.10 configuration your network co is not taken by another device. If the led is blinking fast (several times per second) from green to red. b. Your HMP100 is in recovery mode. In this case, unplug and power up again it about 1 minute. If the HMP100 unit remains in Wait the HMP100 unit. Wa recovery mode contact support. It may happen that your HMP100 unit has already been configured and does not have the default IP address. In this case you should reinitialize the unit to its factory default. Note that all the content stored on the HMP100 unit will be default. deleted. Follow the instructions reported in Reset to Factory default Double check the connectivity in your setup (cables, connectors, switches...). Check the network configuration of your PC. Verify that the web browser does not have a proxy configured. a. 3. 4. 5. 6. If you have checked all the above and the HMP100 HTTP server still cannot be accessed, contact the support at [email protected] How to connect to the HMP100 from Mac OS X without HMD This tutorial explains how to connect to your HMP100 unit from Mac OS X without Hyper Media Director. First we explain how to locate the HMP100 unit on the network and then how to access and upload connect to the HMP100. Requirements: • • One HMP100 unit. A Mac computer running Mac OS X version 10.2 or later. Finding the HMP100 on the network: This section explains how to find the network address of an HMP100 unit connected to the same local area network (LAN) as the Mac computer, or directly to the Mac computer. This is particularly useful when the HMP100 unit has been configured to use DHCP or when the static IP address that was configured has been lost. d running: the green LED should blink and 1. Verify that the HMP100 is powered on an once per second. 2. Verify that the HMP100 has network connectivity: the red LED should not be brightly on. 3. Open the Terminal program, which you'll find in the Applications Utilities folder. The Terminal program presents a text based terminal where commands can be typed. 4. Type the command ping -c 3 224.0.0.1 and press Return. You will see multiple responses from all computers and/or devices on the network. 20 HMP100 User Guide v2.0 5. Immediately after type the command arp -a and press Return. This will will print out a list of known network names, IP addresses and Ethernet MAC address, in the first, second and fourth columns, respectively. 21 © 2009 SpinetiX S.A. All rights reserved. 6. Look in the list for the Ethernet MAC address that matches the serial number of the HMP100 (e.g., 0:1d:50:0:0:6e for for serial number 001d5000006e). All MAC addresses of the HMP100 start with 0:1d:50:. 7. The network name of the HMP100 unit appears on the first column of the matching line, if none is registered? is shown. parentheses, on the second 8. The IP address of the HMP100 unit appears, between parentheses, column of the matching line. 9. You may now close the Terminal application if so desired. Now you can use either the network name, if one is registered or the IP address to address the unit on the network. Note that the factory default IP address of the HMP100 is 192.168.1.10. Connecting to the HMP100 content: This section explains how to connect to the HMP100 content using the Mac OS X Finder. 1. Click anywhere on your desktop to bring up the Finder menu bar at the top of the screen. 2. From the Go menu, select Connect to Server... The Connect to Server dialog appears. 3. In the Server Address textbox type http:// followed by the IP address ot network name of the HMP100 unit and :81/. For instance http://192.168.1.10:81/ to connect to the unit with the 192.168.1.10 IP address. 4. Click the Connect button. This will open the content folder on the HMP100 unit in a Finder window. 5. The HMP unit is also added, using the typed network name or IP address, to the list of connected network servers and one need not re-connect to it using this procedure. 22 HMP100 User Guide v2.0 Accessing / copying content from / to the HMP100 unit: This section explains how to access content from or copy (upload) content on the HMP100 unit. 1. Open a Finder window. 2. Select the HMP100 unit on the list of connected servers on the left of the window, it appears by the network name or IP address that was typed when the connection was done. files on the HMP100 unit, you can 3. On the right pane you now see all the content files manage them as regular files on Mac OS X. 4. To copy files to the HMP100 unit (i.e. upload) just drag and drop files from another Finder window to the right pane. notice the new files. 5. After uploading files allow some time for the HMP100 unit to notice Automatic DHCP configuration This tutorial explains how to manually configure an HMP100 unit to connect to a specific network using DHCP for the attribution of network addresses. Note that this procedure assumes that you can access the HTTP server of the HMP100 unit through the Ethernet interface. 1) Access the HTTP server of your HMP100 unit. • • If you have just received an HMP100 unit see the Get Connected guide to learn how to connect to its HTTP server If the network configuration of your your HMP100 unit has already been modified follow the suggestions in Access HTTP server. 2) Select the Network configuration page on the left menu under Basic. (see screenshot below) • • Under Current settings you can read the current network configuration of the HMP100 unit. In particular you can read the current IP address, the Host name and the MAC address. Under Change settings you can configure the network settings of the HMP100 unit. 23 © 2009 SpinetiX S.A. All rights reserved. 3) Configure the HMP100 to use DHCP. • Set the DHCP radio button instead of Static one. 5) Validate the changes. • • Validate the new network configuration with the Update button. The changes will be valid once the HMP100 unit has rebooted. If you want to immediately reboot the unit, check the Reboot now check box before pressing the Update button. 6) Re-connect to your HMP100. • • If your DHCP server is configured to register new computer to the DNS you can access your HMP100 using the following address http://spx-hmp<serial_number>. Otherwise you need to find the IP address assigned to your HMP100. This can be done using the "discover device" feature of the HMD for instance. Troubleshooting Once the device has rebooted, you can check the new configuration by accessing the HTTP server. Note that you need to use the new IP address of the device name this time. 24 HMP100 User Guide v2.0 If you are not able to connect to your HMP100 unit after modifying the IP configuration, please read the following suggestions before contacting the SpinetiX support team. 1) Check the LED on you HMP100 unit. If the led is blinking once per second in orange color and the red led is bright on then your HMP100 unit has been configured to activate DHCP but no DHCP server has been detected on your network. Make sure your DHCP server is working correctly. If the green led is blinking fast (several times per second) then your HMP100 unit is in recovery mode. In this case, unplug and power up again the HMP100 unit. Wait about 1 minute to complete the booting procedure and check the led again. If the HMP100 unit remains in recovery mode then contact support. 2) You don't have a DHCP server In the case where your HMP100 unit has been configured to use DHCP but the DHCP server cannot be contacted by the unit, you need to reinitialize the unit to its factory default (See Reset to Factory default) and restart the configuration procedure. Fixed IP configuration This tutorial explains how to manually configure an HMP100 unit to connect to a specific network with a fixed IP address. Note that this procedure assumes that you can access the HTTP server of the HMP100 unit through the Ethernet interface. 1) Collect information on your network configuration. The following information should be available about your network: • • A range of free IP addresses that can be allocated to the HMP100 unit(s) without network conflicts. The right subnet mask. 2) Access the HTTP server of your HMP100 unit. • • If you have just received an HMP100 unit see the Get Connected guide to learn how to connect to its HTTP server. If the network configuration of your HMP100 unit has already been modified follow the suggestions in Access HTTP server. 3) Select the Network configuration page on the left menu under Basic. (see screenshot below) • • Under Current settings you can read the current network configuration of the HMP100 unit. In particular you can read the current IP address, the Host name and the MAC address. Under Change settings you can configure the network settings of the HMP100 unit. 4) Set the static IP address and the subnet mask. • Set the Static radio button instead of DHCP one. 25 © 2009 SpinetiX S.A. All rights reserved. • • • Attribute to the HMP100 unit a static IP address in the range of the free IP addresses of your network. Also, make sure that the subnet mask corresponds to your network configuration. You may fill the other network parameters as well if known. Check here to read an example of how to configure the network on a PC running Windows XP Pro. 5) Validate the changes. Validate the new network configuration with the Update button. The changes will be valid once the HMP100 unit has rebooted. If you want to immediately reboot the unit, check the Reboot now check box before pressing the Update button. Troubleshooting Once the device has rebooted, you can check the new configuration by accessing the HTTP server. Note that you need to use the new IP address this time. If you are not able to connect to your HMP100 unit after modifying the IP configuration, please read the following suggestions before contacting the SpinetiX support team. 26 HMP100 User Guide v2.0 1) Check the LED on you HMP100 unit. If the led is blinking once per second in orange color and the red led is bright on then you are in one of the following cases • • The IP address of your HMP100 unit has already been assigned on the network. Check your network configuration and make sure that the address <new IP> is not taken by another device. Your HMP100 unit has been configured to activate DHCP but no DHCP server has been detected on your network. Make sure you have selected the Static radio button. If not, reboot the unit by keeping pressed the push-button for few seconds. If the green led is blinking fast (several times per second) then your HMP100 unit is in recovery mode. In this case, unplug and power up again the HMP100 unit. Wait about 1 minute to complete the booting procedure and check the led again. If the HMP100 unit remains in recovery mode then contact support. 2) Wrong IP address In the case where your HMP100 unit has been configured with a wrong IP address and cannot longer be contacted, you need to reinitialize the unit to its factory default (See Reset to Factory default) and restart the configuration procedure. Configure the network connection of your PC Under Windows XP Professional you can configure the network connection of your PC so as to connect to a HMP100 unit in its default configuration with the following steps: 1) Open the Control Panel (Start>Control Panel) and then double click Network Connections. 2) Select the local connection corresponding to the RJ-45 Ethernet connection you have connected to the HMP100 unit. Right click on the icon and choose Properties. 27 © 2009 SpinetiX S.A. All rights reserved. 3) Select Internet Protocol (TCP/IP) from the list and press the Properties button. 4) Configure the Protocol properties as follows: 5) Confirm with OK. 28 HMP100 User Guide v2.0 HMP100 HTTP SERVER If you want access the HTTP server for the first time read the Get Connected guide first. Otherwise make sure that you have a PC connected to the HMP100 unit through Ethernet connection and that you have correctly configured configured the PC and/or the HMP100 unit to be on the same network with the right IP address. Execute on the PC a Web browser such as Internet Explorer or Fire Fox. There are few ways to access the HTTP server of a specific HMP100 unit. 1. You know the IP address of the HMP100 unit: then type http://<ip address> in the location bar of your web browser. 2. You know under which name the HMP100 unit has been registered on the DNS server. This registration can be done manually by the DNS server administrator and in this case the name of the unit is arbitrary. In this case write http://<DNS name of the unit>/ in the location bar of your web browser. 3. You know that the HMP100 unit is configured in DHCP mode and that the DHCP server is configured to dynamically register the names in the DNS server. In this case the name of the HMP100 unit will have the following predefined pattern: spx-hmp-<serial number>, where <serial number> is the 12 digit serial number that you find on the label below the HMP100 unit. In this case write http://spx-hmp-<serial number>/ in the location bar of your web browser. If you do not know any of the above information, then you may retrieve the IP address and the name of the HMP100 unit using the Hyper Media Director software. This software shall be executed on the PC which is connected through the Ethernet to the HMP100 unit. To validate that you have successfully connected to the HTTP server, you should see the following screen: 29 © 2009 SpinetiX S.A. All rights reserved. Set Display settings This tutorial explains how to configure the display settings of your HMP100 unit using its administration HTTP server. 1. In the main page of the HTTP server of your unit, select in the left menu the Display Settings item that you find under Administration. The current display settings will be shown on your browser. 2. Choose the output resolution to activate. The Basic menu let you select between seven presets resolutions. For finer settings, you need to use the Advanced menu. o The aspect ratio of your display will be automatically updated according to the chosen resolution. You can modify it by checking the Force aspect ratio check box. 3. Choose your display orientation. In case you are using a vertical display make sure you select the correct rotation direction. 4. If you require audio output, you must enable it using the Enable audio output checkbox. The preview icon on the right helps you to choose the correct settings for your display. All changes need to be confirmed with the Apply button and will trigger a reboot of the unit. The reboot process requires about 2 min. 30 HMP100 User Guide v2.0 Use an USB drives with HMP100 This tutorial explains how to configure USB drive as storage source by your HMP100 unit using its administration HTTP server. 1. In the main page of the HTTP server of your unit, select in the left menu the Media Sources item that you find under Administration. The current settings will be shown on your browser. 2. Make sure that the Primary source is set to "Local Storage". The page indicates that the local storage is currently set to the HMP100 internal storage. 3. Check the "Set Local Storage to USB storage device when available" check box 4. Press Apply. 5. Insert you USB storage into the USB connector of the HMP100. Wait for a few seconds and then press the Reload button. The page should indicate that the local storage is currently set to USB storage 31 © 2009 SpinetiX S.A. All rights reserved. By default USB storage device are formatted using FAT file systems. This has the advantage that the USB storage is readable both by the HMP100 and any PC. However such USB device can only be used fro reading mode by the HMP100. If you need to use the USB storage permanently, you might want the HMP100 to be able to write on the USB device. To do so, the USB must be formatted by the HMP100. 1. Plug your USB storage device to the HMP100 2. Press the Format Now button Warning: all content of the USB storage device will be erased. Note: the USB storage device will no longer be recognized by Windows PCs. 3. When the formatting is over, unplug the USB storage device from the HMP100 4. Plug the USB storage device to the HMP100. Note: you need now to upload content to the USB storage device using the HMP100 WebDAV server. If you are using a USB storage device in write mode, it is recommended to press the Disconnect button before removing the device from the HMP100. Control user rights This tutorial explains how to access rights for your HMP100 unit using its administration HTTP server. The HMP100 offers three levels of security: • • • Administrative Server: Controls the access to all pages of the HTTP administration server. It is recommended to always protect this area. Content Server: Controls the access to all content displayed by the HMP100. This username and password will be needed to upload content on the HMP100. Monitoring: Controls the access to the logs and snapshot of the HMP100. Configuration guide: 1. In the main page of the HTTP server of your unit, select in the left menu the Security item that you find under Administration. The current security settings will be shown on your browser. 2. Chose the type of access you would like to configure. Note: it is recommended to always setup a password for the Administrative area. By default no password is set and the administrative area is not protected. 3. Enter the password and confirm it in the second text area. 4. Press Apply to save your changes. Note: you need to press apply for each password you want to change. Thus it is possible to change only one password at the time. 32 HMP100 User Guide v2.0 If you want to configure password for remote server, please go to the Network credentials page. Configure network credentials for remote servers This tutorial explains how to configure network credentials for remote server accessed by your HMP100 unit. 1. In the main page of the HTTP server of your unit, select in the left menu the Media Sources item that you find under Administration. Then click on the Advanced tab on top of the window. The current settings will be shown on your browser. 2. For each remote server protected by a password, enter: o The server URI. The URI can also include a path on the server if different users are needed for different part of the server. o The username o The password o You can specify multiple username and password for the same server but for different realms 3. If you need additional servers, press the Add server row button. 4. Press Apply to save your changes 33 © 2009 SpinetiX S.A. All rights reserved. Note that networks credentials are user by the HMP100 player and by the pull mechanism as described in Pull mode settings Using a network server with HMP100 This tutorial explains how to configure your HMP100 unit to use a network server as content source using its administration HTTP server. The HMP100 can use an HTTP server as the source for the displayed multimedia files. In this case the HMP100 will frequently check for modification on the server. The internal storage will be used to cache some of media files from the server. If you require your HMP100 to download periodically the content of a network server to its internal storage, please go to the Content pull mode page. 1. In the main page of the HTTP server of your unit, select in the left menu the Media Sources item that you find under Administration. The current settings will be shown on your browser. 2. Change the Primary source to be equal to Network Project 3. Enter the URI of your network project The HMP100 will open the index.svg file in the root of the entered URI. Note: you can use HTTP or HTTPS servers 4. Press Apply You can specify a Fallback source in case your network server cannot be reached by the HMP100 unit. 34 HMP100 User Guide v2.0 If your server requires a username and a password, you can enter them using the Advanced dialog page as described in Network credentials. Content access modes When connected to the network, HMP100 can be used to access content to be displayed in three different modes: • • • Push mode: Files are pushed to the HMP100 using a WebDAV server. For example, the HMD uses the push mode to publish an Hyper Media Project to a HMP100 unit. Client mode: The HMP100 accesses files from a remote HTTP server. The internal storage will be used as a cache. Configuring the client mode is explained in Use network servers. Pull mode: Files are copied periodically from a remote server to the local storage of the HMP100. If the Push and Client modes are the simpler publishing mechanisms they might not fit to all network architecture needs. In particular, when network security constraints are introduced, it may be necessary to request the HMP100 units to retrieve content or publish logs at specific timings. In this case the Pull mode must be used. To be activated, the Pull mode requires specific actions. In this section and its subsections we document specifically this mode. 35 © 2009 SpinetiX S.A. All rights reserved. The Pull mode The Pull mode is configured Administration/Pull mode. through the HTTP configuration interface, under The Pull mode can be used bidirectional to: • • Automatically publish files to the HMP100. Each time the HMP100 has been scheduled to update the content of its local storage, it will connect to the specified server, check for changes, and download all modified files. Upload logs and previews to a remote WebDAV server. The publish action of the Pull mode can be used with WebDAV server or with standard HTTP servers. In this last case an XML files describing the content of the server must be available. The Pull mode timings can be configured either directly from the HTTP interface or using iCalendar files. There are two ways to configure the Pull mode on a HMP100 unit: • • 36 Using the simple HTTP interface. This option is easy to configure, but has some limitations. For example, it forces a daily project publishing at a specific timing. Moreover, the options for uploading logs are limited. Using iCalendar schedule files: This option gives you full control over the Pull mode of the HMP100, but requires an external tool to create the iCalendar files (Mozilla Sunbird for instance). HMP100 User Guide v2.0 How to configure HMP100 to use serial port The SpinetiX HMP100 can control external appliances using its serial port (RS232) interface. This type of interface is supported in particular by most professional monitors to allow switch on/off operations or image configurations. To control an appliance trough the serial port interface you need the following: • • • • • A protocol file for your appliance. Testing and debugging your protocol file can be done on a PC using the Serial Port Protocol Studio application. The protocol file must be uploaded to the HMP100 and enabled. You need to build or purchase the serial port cable to connect your appliance to the HMP100. Special SpinetiX elements <auxCmd> need to be included into your content to control the appliance. For more information on controlling appliance with the serial port, you can check the online documentation for the serial port or the RS232 section of the FORUM. Enabling RS232 Enabling the RS232 support is done using the HTTP administration interface and the Serial Port menu as shown in the image below. By default the serial port control is disabled. It is enabled by selecting a protocol file in the Protocols drop-box. Choose either pre-loaded files designed by SpinetiX (identified by the prefix [sys] before the name of the protocol), or files that you have uploaded using the Upload function. 37 © 2009 SpinetiX S.A. All rights reserved. Configuring RS232 The drop down menu below shows an HMP100’s configuration where the following protocol files can be selected: • • • • No protocol files, the RS232 interface is disabled ([disabled]) A system version of the Sharp Aquos protocol ([sys]sharp_aquos) An uploaded protocol file for the LG LF65 screen (LG LF65) An uploaded protocol file for the Sharp Aquos monitors (sharp_aquos) Once a protocol file is selected, you might choose to change the serial port configuration or to enable automatic power on and power off of the attached screen. Checking the Control monitor power check box will force the HMP100 to send the PowerOn and PowerOff commands at specified times (in 24 hours format) regardless of the content uploaded on the device. In the example below the HMP100 has been configured to use the LG LF65 protocol, and automatically turn the screen ON at 8:00 and OFF at 20:00. 38 HMP100 User Guide v2.0 TECHNICAL SPECIFICATIONS Digital Display Compatibility Aspect ratio 16:9, 16:10, 4:3 (horizontal & vertical) Maximum resolution 1280x720 (16:9), 1024x640 (16:10), 1024x768 (4:3) Video output 720p (HD-Ready), 576p, 480p, VGA; 50 or 60 fps Video connectors HDMI (incl. digital audio), DVI via adapter. VGA (DB15 HD connector). Simultaneous use of HDMI and VGA possible Media Format Description language Media synchronization Still image formats Supported video codecs Supported audio codecs Media container formats Streaming media protocol Import filters provided for Scripting language Content scheduling SVG Tiny 1.2+ (Scalable Vector Graphics) SMIL 2.1 (Synchronized Multimedia Integration Language) JPEG, PNG, GIF, SVG Up to SD resolution: MPEG-4 ASP, MPEG-2, MPEG-1, H.264, MJPEG, Microsoft VC-1 (Windows Media Video 9) MPEG audio layer 1/2/3 (MP3), ITU G.711, G.722, G.729,PCM, Microsoft WMA, Real Audio AVI, WMV/WMA, VOB, AIFF, OGG, WAV MMS, RTSP, RTP, SDP, HTTP; Uni- & multicast Flash 9, Microsoft PowerPoint presentations, BMP, TIFF, XPM, WBMP, PNM bitmaps PHP5, JavaScript iCalendar (RFC2445) Graphic Effects Engine Graphic effects language SVG Tiny 1.2+ Vector graphics primitives Rectangles, polygons, paths with lines, elliptical arcs and Bezier curves, text areas, linear and radial gradients International text support Unicode standard compliant with bidirectional text support Font file formats TrueType and OpenType Animation capabilities Color, gradients, transparency level, audio volume, motion along a path, translation, scaling, rotation, clipping Animation modes Discrete, linear, paced and spline interpolation Specialized Applications Interactivity events Time synchronized Touch screen, keyboard and mouse via USB 2.0 port, user defined serial port Millisecond accuracy, for unconstrained video wall configurations Network Connectivity Protocols Remote configuration Content administration Other protocols Content updates Ethernet 10/100 Mbit/s (RJ-45), IEEE 802.3u, 802.3x IPv4, DHCP or fixed address HTTP configuration server, password protected WebDAV server, password protected SNMPv1/v2c, NTP Pull mode, push mode, server based 39 © 2009 SpinetiX S.A. All rights reserved. Storage Internal storage External storage 2GB solid state Flash drives and hard disks via USB 2.0 port Physical Specification Size Weight Power supply Power supply input Operating temperature Storage temperature Real time clock Serial Analog audio output 105(W) x 26(H) x 83(D) mm 4.13’(W) x 1.02’(H) x 3.27’(D) 190g / 6.7 oz 5V DC, typ. 0.4A (2W) 100-240V 50-60 Hz, max input current 0.6A 0ºC to 40ºC / 32ºF to 104ºF; 10% to 90% RH -25ºC to 45ºC / -13ºF to 113ºF; 10% to 90% RH Min. accuracy 1 minute/month free running, battery backed RS232, up to 115200 bauds, mini-jack 3.5mm Line level, stereo, mini-jack 3.5mm Warranty Coverage Life-time (For “General Terms and Conditions”, visit our web site) Please check back frequently as our technical specifications are still subject to change at any time 40 under editing process and may be HMP100 User Guide v2.0 SPINETIX HARDWARE LIMITED WARRANTY AGREEMENT SpinetiX S.A. manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. SpinetiX warrants to the Customer in accordance with the following provisions that its branded hardware products, purchased by the Customer from a SpinetiX company or an authorized SpinetiX Reseller, will be free from defects in materials, workmanship and design affecting normal use, as long as the original End User continues to own or use the Product. The firmware installed in the hardware Product is covered by the SpinetiX EndUser Software License Agreement and is guaranteed according to the terms of the Software Limited Warranty stated therein. In the event of discontinuance of product manufacture, SpinetiX warranty support is limited to two (2) years from the announcement of discontinuance. Products for which proper claims are made will, at SpinetiX’ option, be repaired or replaced. SpinetiX owns all parts removed from repaired products. SpinetiX uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products. Exclusions: This Warranty does not apply to defects from: improper or inadequate installation, use or maintenance; actions or modifications by unauthorized third party or the Customer accidental or willful damage. This Warranty does not apply to the external power supply unit nor the internal memory medium. Making a Claim: The Customer must send a RMA (Return Material Authorization) to SpinetiX and always supply proof of purchase, indicating name and address of the Reseller, date of purchase, model and serial number, name and address of the Customer and details of symptoms and configuration at time of malfunction, including peripheral and software used. Otherwise, SpinetiX may refuse the guarantee claim. Customer must send to SpinetiX defective product properly packed in original or equally protective packaging together with details listed above and the RMA number provided to the Customer by SpinetiX. Limitation and Statutory Rights: SpinetiX makes no other warranty, guarantee or like statement other than as explicitly stated above and this Warranty is given in place of all other warranties whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Warranty will be the Customer's sole and exclusive remedy against SpinetiX or any of its affiliates, and neither SpinetiX nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential lost arising from negligence, breach of contract, or howsoever. SPINETIX PRODUCTS ARE NOT INTENDED FOR USE IN DIRECT LIFE SUPPORT APPLICATIONS WHERE MALFUNCTION MAY RESULT IN DIRECT PHYSICAL HARM OR INJURY TO PERSONS. NO WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ARE OFFERED. This Hardware Limited Warranty Agreement shall be governed by and construed in accordance with the laws of Switzerland. If any portion hereof is found to be void or unenforceable, the remaining provisions of this Agreement shall remain in full force and effect. This Agreement constitutes the entire agreement between the parties with respect to the use of the Hardware. 41 © 2009 SpinetiX S.A. All rights reserved. SPINETIX END-USER SOFTWARE LICENSE AGREEMENT IMPORTANT YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS, CONDITIONS AND RESTRICTIONS BEFORE INSTALLATION AND USE OF ANY SOFTWARE PROGRAMS PROVIDED BY SPINETIX S.A. OPENING THE SEALED SOFTWARE PACKAGE AND/OR INSTALLATION OR USE OF SUCH SOFTWARE PROGRAMS SHALL BE DEEMED TO CONFIRM YOUR ACCEPTANCE OF THESE TERMS, CONDITIONS AND RESTRICTIONS. This License Agreement (this "Agreement") is a legal agreement between you and SpinetiX S.A., a Swiss corporation ("SpinetiX") for the accompanying software, associated media, printed materials, audiovisual content, and "online" or electronic documentation (collectively, the "Product"). By installing or using the Product, you agree to be bound by the terms of this Agreement. If you do not agree to all of the terms of this agreement, de-install all copies of the Product from your computer and return all Product materials to your distributor or SpinetiX for a refund of any license fees paid. LICENSE: The Product includes software modules that are distributed under their specific license: all these license agreements are distributed within the Product. The following license terms apply on the entire Product except for its parts covered by the aforementioned licenses. The Product is licensed, not sold. 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This Agreement gives you no rights to such content. If you use the Product to create or distribute audio, video, or other content, SpinetiX is not responsible for such content, and you are solely responsible, for the property rights, legality, and regulation of all such content, including but not limited to issues of copyright ownership and obscenity regulation worldwide. SpinetiX retains all ownership and intellectual property rights in and to the Product. You agree to abide by the copyright law and all other applicable laws of Switzerland, including those relating to Switzerland export controls. You agree not to ship or re-export any portion of the Product to any destination to which it could not lawfully have been exported originally under those export controls. 42 HMP100 User Guide v2.0 SpinetiX may terminate this Agreement at any time by delivering notice to you, and you may terminate this Agreement at any time by removing all copies of the Product from your computer and destroying all Product materials. This Agreement is personal to you and you agree not to assign your rights under it. This Agreement shall be governed by and construed in accordance with the laws of Switzerland relating to intellectual property in general, and to copyrights, patents, and trademarks in particular. You agree to submit all disputes to the exclusive jurisdiction of courts or tribunals located within the territorial boundaries of Switzerland. 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THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR DEATH OR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION AND EXCLUSION MAY NOT APPLY TO YOU. SpinetiX entire liability and your exclusive remedy shall be, at SpinetiX’ option, either (a) return of the price paid or (b) repair or replacement of the software. This Limited Warranty is void if failure of the software has resulted from abuse, or misapplication. Any replacement software will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. Neither these remedies nor any product support services offered by SpinetiX are available without proof of purchase from an authorized source. 43
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