Smart-Vue Server/ Smart-Vue Client 2.0 software

Smart-Vue Server/
Smart-Vue Client® 2.0
software
USB Wireless Receiver
Installation Guide
326829H01
Rev. A
September 2014
Visit us online to register your warranty
www.thermoscientific.com/labwarranty
IMPORTANT Read this instruction manual. Failure to follow the instructions in this manual can result in
damage to the unit, injury to operating personnel, and poor equipment performance.
CAUTION All internal adjustments and maintenance must be performed by qualified service personnel.
Material in this manual is for informational purposes only. The contents and the product it describes are subject
to change without notice. Thermo Fisher Scientific makes no representations or warranties with respect to this
manual. In no event shall Thermo be held liable for any damages, direct or incidental, arising from or related to
the use of this manual.
© 2014 Thermo Fisher Scientific Inc. All rights reserved.
Table of Contents
Table of Contents
Notices ......................................................................................1
Safety Instructions ................................................................1
Electrical warning (for devices with AC adapter) ................1
Battery warning ....................................................................2
TCP/IP Network Receivers ..................................................2
USB receivers ......................................................................2
FCC statement ......................................................................3
Canada — Industry Canada (IC) ..........................................3
Conformity with European regulations ................................4
WEEE compliance ...............................................................4
Environmental protection .....................................................4
RoHS compliance ................................................................4
Disclaimer and limitation of liability ...................................4
Introduction..............................................................................5
Package contents ..................................................................5
Product overview .................................................................6
Requirements and recommendations ...................................8
System requirements ............................................................9
Installation procedure ...........................................................11
Before you begin ................................................................11
Installing software and receiver .........................................12
Running the wizard ............................................................15
Automatically adding a Smart-Vue module .......................17
Software configuration ..........................................................20
Testing the wireless module connection ............................20
Basic module configuration ...............................................21
General note regarding system validation ..........................23
Where to go next ................................................................24
Basic Smart-Vue configuration ............................................25
Setting basic sensor parameters .........................................25
Alarms and alerts ...............................................................26
Setting up users and call groups .........................................28
Setting alarm conditions for receivers and sensors ............30
Setting day, date and time parameters ...............................31
Appendices..............................................................................35
Configuring your firewall for Smart-Vue Server ...............35
Note about anti-virus software ...........................................36
Note about automatic Windows updates ............................36
Troubleshooting .................................................................37
Receiver specifications ......................................................38
Table of Contents
End-user license agreement ...............................................38
Uninstalling Smart-Vue Server/Smart-Vue Client ............47
Warranty statement...............................................................49
Notices
Safety Instructions
IMPORTANT NOTE: Do not use this product for protection or as part of
an automated emergency system or for any other application that involves
protecting people and/or property. Customers and users of Thermo
Scientific products are responsible for making sure that the product is fit for
the intended usage. Do not open the product casing and do not disassemble
or modify internal components in any manner. Thermo Scientific products
do not contain any internal components that require user intervention or
repair. If the device shows signs of improper operation, disconnect it
immediately from its power source and contact Thermo Scientific technical
services.
Electrical warning (for
devices with AC adapter)
When using this device with an AC adapter (100-240V AC – 5V DC),
always use the specific adapter provided by your supplier (same brand, same
product reference). Do not open the adapter yourself and do not dismantle
internal components or modify them in any manner. The adapter does not
contain any user-reparable parts. If the adapter shows any sign of
malfunction, unplug it immediately and contact Thermo Scientific for
repair or replacement. Do not connect the adapter to a device or peripheral
other than the Thermo Scientific Smart-Vue™ product for which it was
intended. Unplug the power cable from the electrical outlet when the
adapter is not in use. Do not cause a short circuit with the electrical plug.
Do not force either the AC or DC plug. Before removing the connector
from any Thermo Scientific Smart-Vue module or unplugging power cables,
first unplug the cable from the power outlet. Do not subject the adapter to
physical shock, which could cause serious malfunction or damage. Do not
use or place the adapter in a wet or humid location. This adapter is not
waterproof.
Thermo Scientific USB Wireless Receiver
Installation Guide
1
Battery warning
This product contains a lithium battery. Make sure you respect polarity (+/-)
when inserting batteries into Thermo Scientific Smart-Vue devices.
Reversing polarity by inserting the batteries incorrectly can cause the
product to heat up and may lead to a battery liquid leak. Use only batteries
recommended by Thermo Scientific. Do not change battery types, such as
alkaline and magnesium, or use batteries of different brands or even
different types of batteries of the same brand. Incorrect batteries may cause
the device to heat up, and may result in a fire or battery liquid leakage.
Never dispose of batteries in a fire. Do not charge regular batteries that are
not specifically rechargeable. When batteries are low, or if the
battery-operated device in question remains unused for a long period of
time, remove the batteries from the device to avoid any risk of battery liquid
leakage. Never leave batteries within reach of children. In case of a battery
leak, avoid all contact with the liquid present on the batteries. Rinse with
clear water immediately if the battery liquid comes into contact with the
eyes, mouth or skin. Contact a doctor or emergency service immediately.
Battery liquid is corrosive and can damage vision, or cause blindness or
chemical burns.
TCP/IP Network
Receivers
USB receivers
2
Installation Guide
•
Do not disconnect the IP receiver from its connection to your intranet
system. Disconnection will prevent the transmission of data (including
alarms) from the end-point modules.
•
Loss of power to the receiver will also prevent the transmission of data
(including alarms) from the end-point modules. Ensure the receiver is
plugged into an Uninterruptable Power Supply (UPS) at all times.
All Thermo Scientific USB products and drivers are tested thoroughly.
However, it is not possible to test and qualify all computers and
configurations. Our experience has shown there are some variations in USB
implementations by computer manufacturers. It is therefore important for
users to avoid unnecessary risk by testing the products and validating
processes internally to ensure stability and reliability of USB
communications in their environment.
Thermo Scientific USB Wireless Receiver
User precautions
Here is a non-exhaustive list of known issues that may affect the Thermo
Scientific USB receiver. Please consider these and other risks when qualifying
your system.
•
USB plugs cannot be physically secured to USB ports. Ensure that your
USB cable is fastened and routed so it will not be accidentally unplugged.
•
If your USB receiver is physically disconnected from the USB port on
your computer after configuration, it is imperative to plug it back into
the same port. Otherwise, the system may not recognize the receiver and
communication with the receiver could be lost.
•
Do not unplug the USB receiver, even temporarily, to attach another
peripheral USB device such as a camera, printer, MP3 player, etc. The
new device may update the USB drivers on your computer and cause the
system to not recognize the receiver when it is returned to the previously
configured port.
•
Deactivate energy saving settings (USB installation only). Power
management settings on your computer may shut down power to the
USB port and disrupt communication to the USB receiver after a period
of non-use to conserve energy. Speak to your local IT department about
reconfiguring your system’s power management settings so your
computer will not “sleep” and disrupt communication during
installation.
FCC statement
This paragraph pertains to 915 MHz Smart-Vue wireless modules. This
device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation: FCC Part 15
§107 - §109 - §207 - §247 (Ed 2008).
Canada — Industry
Canada (IC)
Thermo Scientific USB Wireless Receiver
This paragraph pertains to 915 MHz Smart-Vue™ wireless modules.
This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
Installation Guide
3
Conformity with
European regulations
This paragraph pertains to 868 MHz Smart-Vue wireless modules. The
CE mark on this the product indicates that Thermo Scientific declares that
this product is compliant with Radio equipment and Telecommunications
Terminal equipment (R&TTE) directive 1999/5/EC and the Low Voltage
Directive (LVD) 2006/95/EC. The following standards were utilized to
meet the essential requirements of these directives: EN 301 489-3 v1.4.1
(02), EN 300 220-2 V2.1.2 (R&TTE) & EN 609501:2006/A11:2009
(LVD).
CAUTION: Any changes or modifications not expressly approved by
Thermo Scientific could void the user's authority to operate the equipment.
4
WEEE compliance
This wireless device complies with the essential requirements and other
relevant provisions of the Waste Electrical and Electronic Equipment
Directive 2002/96/EC (WEEE Directive).
Environmental
protection
Please respect local regulations concerning disposal of packaging, unused
wireless devices and their accessories, and promote their recycling.
RoHS compliance
The wireless device is in compliance with the restriction of the use of certain
hazardous substances in electrical and electronic equipment Directive
2002/95/EC (RoHS Directive). Do not dispose of this product with
household trash. Thermo Scientific recycles this product under certain
conditions. Please contact us for more information.
Disclaimer and
limitation of liability
Thermo Scientific assumes no responsibility for any loss or claims by third
parties which may arise through the use of this product. This document is
non-contractual and subject to change without notice.
Installation Guide
Thermo Scientific USB Wireless Receiver
Introduction
1 Introduction
Congratulations and thank you for choosing the Thermo Scientific
Smart-Vue® wireless monitoring solution. This guide describes how to install
your system, proceed with basic software configuration using a USB
receiver, and discover the key steps to configure the various components.
CAUTION: For more detailed information on using and configuring your
Smart-Vue wireless monitoring system, we recommend that you read the
various user guides and documents provided on your CD-ROM, in
particular the Software User Manual (see section Where to find more
information).
CAUTION: To set up an Thermo Scientific IP receiver on your Ethernet
network, please see the TCP/IP documentation provided with that product.
1.1 Package contents
•
Wireless receiver with USB (if applicable)
•
CD-ROM with the following:
•
Smart-Vue Server and Smart-Vue Client software, drivers, and
utilities
•
Technical manuals, including installation guides and
comprehensive Smart-Vue Client 2.0 Software User Manual
the
CAUTION: Wireless end-point modules for monitoring physical
parameters, such as temperature, humidity, and CO2 levels (these vary with
your specific order) and one or more repeaters, if applicable, to extend data
transmission range between end-point modules and the receivers, are
packaged separately.
Thermo Scientific USB Wireless Receiver
Installation Guide
5
Introduction
1.2 Product overview
The Smart-Vue solution is comprised of wireless end-point modules and
software tools that enable you to monitor temperature and/or other physical
parameters remotely.
The following diagram shows a basic Smart-Vue installation:
Figure 1. Sample Smart-Vue solution
Data is transmitted wirelessly from end-point modules equipped with
internal or external probes to a repeater(s), if needed, to a receiver that
forwards the data to a database managed by Smart-Vue Server. A repeater
helps transmit data over greater distances. Users then access the data by
using the Smart-Vue Client software installed on their PCs.
CAUTION: Each end-point module (and repeater, if applicable) can only
be configured to connect to one receiver, as shown above in Figure 1. That
is, any given end-point module can only be read by one receiver.
1.2.1 Smart-Vue Server
Smart-Vue Server includes a series of Microsoft® Windows system services to
manage the following aspects of the Smart-Vue solution:
•
Wireless communications
•
Data collection
•
Alarm management
Smart-Vue Server has no specific user interface. All system parameters and
user actions are handled by Smart-Vue Client.
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Installation Guide
Thermo Scientific USB Wireless Receiver
Introduction
1.2.2 Smart-Vue Client
Smart-Vue Client provides the graphical interface that enables you to control
all Smart-Vue wireless solution parameters. The client application is installed
by default when you install Smart-Vue Server, as described in this document.
Smart-Vue Client can be installed on other computers in your network to
access the Smart-Vue Server remotely.
1.2.3 Thermo Scientific
wireless receiver
The USB receiver can be plugged directly into a USB port on the server and
network receivers can be connected to the server via your Ethernet network.
This document describes USB receiver installation only.
The receiver does the following:
1.2.4 Main software features of
the Smart-Vue solution
Thermo Scientific USB Wireless Receiver
•
Collects data transmitted by Smart-Vue modules and forwards it to
Smart-Vue Server
•
Transmits configuration and on-demand read requests from Smart-Vue
Client software to Smart-Vue modules
•
User management, access rights, sensor viewing
•
Sensor, repeater, receiver, and alert equipment setup
•
Fast alarm emission
•
Management of various types of alarms: upper and lower limits,
technical alarms in case of a sensor problem or wireless communication
problem, software issues, alert media problems, and more.
•
Personalized alarm handling for days, nights, and weekends, according
to user level and desired contact method.
•
Alerts on several types of media, including telephone, SMS, e-mail, fax,
wireless sirens, and dry contact devices
•
Graph displayed for individual or multiple sensors
•
Printable reports for all key parameters, including configuration, status,
and alarms
•
Customizable presentation of information
•
Client-server architecture
•
Sensor calibration management and reminders
•
Communication and alarm test tools
•
Compatibility with FDA 21 CFR Part 11 requirements
•
Readings and settings stored in secure database
•
Password protection
•
Audit trail
Installation Guide
7
Introduction
1.3 Requirements and
recommendations
For the purposes of this Installation guide, we assume you are installing your
Smart-Vue Server/Smart-Vue Client software for use with an Thermo
Scientific USB or serial port wireless receiver. Please keep the following in
mind as you proceed with your Smart-Vue wireless monitoring solution.
1.3.1 General requirements
and recommendations
•
The personal computer (PC) running Smart-Vue Server software runs
continuously, 24/7/365 and should be connected to an Uninterruptible
Power Supply (UPS) that protects against power surges and provides
power to back up the PC and components.
•
The AC adapter used for your network receiver (if applicable) should
also be plugged into the UPS.
•
The UPS is also recommended as a power backup for your
communication/network systems.
•
Weekly manual system testing (e.g., pull a probe, verify the
communications system is working) should be performed as defined in
your Standard Operating Procedure (SOP).
•
Recommended maintenance and calibration procedures should be followed.
•
If you are storing cold products, Thermo Scientific recommends use of a
back-up cooling system (e.g., CO2 or LN2) to maintain freezer chamber
temperature below the critical level should a power failure occur.
Contact your local sales representative for more information.
•
Thermo Scientific recommends Installation and
Qualifications (IQ/OQ) be performed before initial use.
•
Thermo Scientific also recommends validation to be performed anytime
hardware or software updates have been made. Contact your local sales
representative for details.
•
For timely notification of an emergency/alarm, it is critical to establish
primary, secondary and tertiary call-out procedures with escalation so
contact is not dependent on reaching one individual. Ideally, ultimate
contact is with a security department or company with 24/7 monitoring.
Operational
Note When routing the cable (if necessary) for the Smart-Vue sensor, avoid
direct contact with or close proximity placement of the sensor cabling with any
high voltage wiring. Cabling should be placed with no less than a minimum of 5
cm (2 inches) distance from high voltage components. Also, avoid running the
probe cable in parallel with high voltage wiring.
For all other manufacturers’ equipment, contact the manufacturer of the
instrument for instructions regarding proper placement of the probe.
Please see the Smart-Vue Client Software User Manual for an in-depth
description of Smart-Vue end-point module configuration, alerts,
notification, data management and general system features.
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Installation Guide
Thermo Scientific USB Wireless Receiver
Introduction
1.4 System requirements
•
For security, power, and reliability reasons, do not install Smart-Vue
Server on a laptop computer.
•
PC running the following Microsoft Windows 32- or 64-bit systems:
Windows 7, Windows 8, Windows Server 2008, and Windows Server
2012.
The following table provides examples of expected server performance
depending on the number of end-point modules:
Table 1. End-point load on Windows 7 / 8, Windows server 2008/2012
Minimum computer specifications:
Windows 7 / 8, Windows Server
2008/2012
Thermo Scientific USB Wireless Receiver
Average
end-points
Max. end-points
Intel Core 2, 2 GHz, PC, non-dedicated
machine, 1 GB RAM
10
15
Intel Core 3, 2 GHz, PC, dedicated
machine, 1 GB RAM
25
50
Intel Core 5, 2 GHz, PC, dedicated
machine, 1 GB
50
70
Intel Core 7, 2 GHz, PC, dedicated
machine, 2 GB RAM
70
100
Intel Xeon Server 4-Core, 4-8 GB RAM
100
200
Intel Xeon Server 6-Core, 16 GB RAM
200
350
Intel Xeon Server 8-Core, 16/32 GB RAM
350
500
•
200 MB available hard disk space for the installation and additional
space for data (for example, you may expect about 5 MB of data per year
for a sensor configured to record data every ten minutes)
•
One available USB port, preferably on the back of the computer.
•
Windows default regional options should be used for the system date
and time.
•
Windows display properties should be set to the standard font size. Font
magnification (i.e. 125% of normal size) is not supported.
•
UPS sized appropriately for your power and system requirements. Make
sure you follow the manufacturer’s maintenance recommendations.
•
Screen resolution of 1024 x 768 or higher
•
Windows user account with administrator rights to install the software
Installation Guide
9
Introduction
10
Installation Guide
•
Analog telephone line and, modem (requires free USB port on
computer) if you intend to use telephone alerts
•
Internet access for sending e-mail alerts and downloading metrology
information (such as calibration certificates)
•
Microsoft Word and/or Excel to handle data files exported in .DOC and
.XLS formats
Thermo Scientific USB Wireless Receiver
Installation procedure
2 Installation
procedure
The procedures described in this section help you do the following:
•
Install Smart-Vue Server/Smart-Vue Client software
•
Install a USB receiver and associated USB drivers
•
Run the receiver installation and configuration wizard so the system
detects the receiver and you can easily create your user account
CAUTION: Do not plug the USB receiver into your computer until
prompted to do so by the receiver installation and configuration wizard. Do
not allow Windows to automatically install the drivers.
2.1 Before you begin
Temporarily disable the firewall on your computer
For smooth installation, we recommend that you temporarily disable your
firewall during installation. (A firewall is a security system that acts as a
protective shield between your network and the outside world.)
This must be done by a user with Administrator rights. Contact your system
administrator for help if you are unsure or if you do not have Administrator
rights.
Disabling your firewall is a temporary solution just for installation. Refer to
Section 5.1 - Configuring your firewall for Smart-Vue Server, for the
long-term solution, which involves properly configuring the server or
enterprise firewall ports, or contact your system administrator for assistance.
Deactivate energy saving settings (USB installation only)
Power management settings on your computer may shut down power to the
USB port and disrupt communication to the USB receiver after a period of
non-use to conserve energy. Speak to your local IT department about
reconfiguring your system’s power management settings so your computer
will not “sleep” and disrupt communication during installation.
Thermo Scientific USB Wireless Receiver
Installation Guide
11
Installation procedure
Temporarily disable User Account Control
1. Log in to Windows with a user account that has Administrator rights.
2. Click on Start  Control Panel  User Accounts  Turn User
Account Control on or off.
3. Deselect the checkbox Use UAC (User Account Control) to help
protect your computer.
2.2 Installing software
and receiver
Follow these steps to install your Smart-Vue Server/Client software:
1. Make sure you are logged on to your computer with Administrator
rights.
2. Insert the Smart-Vue Server/Smart-Vue Client CD into the drive on
your computer. Use Windows Explorer to navigate to the CD-ROM
drive and right-click on start.exe in the root folder.
Launch start.exe as an Administrator.
3. The welcome screen is displayed.
Figure 2. Main screen of the installation application
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Installation Guide
Thermo Scientific USB Wireless Receiver
Installation procedure
Menu options include the following:
Manuals…
Opens document menu for all Smart-Vue product
installation guides (on the CD-ROM) in your
default Web browser
Full installation…
Installs Smart-Vue Server and Smart-Vue Client
software, as well as receiver drivers. Select this
option for the “master” computer in your system.
Smart-Vue Client…
Installs Smart-Vue Client software only. Select this
option for workstations that will connect to the
Smart-Vue Server database on the “master”
computer.
Install receiver driver Installs receiver drivers only
Install phone…
Installs a modem driver
Send e-mail…
Creates a new e-mail message for technical support
Go to…
Opens the Thermo Scientific web site in your
default browser
Exit
Quits the installation application
4. Select the language from the pick-list.
5. Click on the Full Installation Smart-Vue Server + Smart-Vue Client
(recommended) option on the main screen.
6. Select your receiver type.
Figure 3. Select your receiver type
CAUTION: This document describes the basic setup for USB receivers
only. To set up and configure receivers installed on your TCP/IP network,
please see the corresponding user manual provided with your network
receiver product.
Thermo Scientific USB Wireless Receiver
Installation Guide
13
Installation procedure
Depending on your choice above, follow the instructions for one of these
two installation types (A or B):
Installing a USB receiver and drivers
1. Click on USB receiver (Figure 3), and then click on Install  Next 
Finish when done. The USB drivers are installed.
2. Plug in your USB receiver when prompted. We highly recommend
using a USB port on the back of your computer to avoid accidental
disconnection.
3. Click on Continue.
Installing Smart-Vue Server and Smart-Vue Client
1. To install Smart-Vue Server, click on Next  I accept the terms in the
license agreement  Next  Install to install the software.
2. To install Smart-Vue Client, click on Next  I accept the terms in the
license agreement  Next  Install to install the software.
3. When the Smart-Vue Client installation is done, click on Finish.
Installation is complete, and the Smart-Vue Client icon ( ) is installed
on your desktop. The receiver installation and configuration wizard is
displayed (Figure 4).
CAUTION: If you click on Cancel or close the drivers screen, the driver
installation process is cancelled, but the Smart-Vue Server/Smart-Vue Client
software application continues to be installed. You may double-click on the
Smart-Vue Client icon ( ) on your computer desktop to start the
application.
The next step
Several options are available when you launch Smart-Vue Client:
14
Installation Guide
•
Use the Smart-Vue Client first-time configuration wizard to set up your
USB receiver right away (described in the next section).
•
You may click on Cancel exit the application and configure the receiver
the next time you run Smart-Vue Client.
•
You may choose not to use the wizard for configuration, which can also
be performed using Smart-Vue Client directly (see Smart-Vue Client 2.0
Software User Manual)
Thermo Scientific USB Wireless Receiver
Installation procedure
2.3 Running the wizard
The receiver installation and configuration wizard opens automatically after
the application software and receiver drivers are installed as described in the
previous section. If you choose not to run this wizard now, it will open the
next time you run Smart-Vue Client.
Figure 4. First-time receiver installation and Smart-Vue Client
configuration wizard
Wizard step 1: Detecting your local receiver automatically (first-time only)
1. Read the instructions on your screen, and click on Next.
2. If it is not already connected, connect your USB receiver to your PC.
Wait 5 to 10 seconds for the system to recognize the device.
3. Click on Detect .The wizard lists the receiver(s) connected to your
PC. In most cases, you should only have one receiver.

Figure 5. Receiver detected
Thermo Scientific USB Wireless Receiver
Installation Guide
15
Installation procedure
4. Note the COM port to which your receiver is connected (e.g., COM
port 15). You may need this COM port reference to configure your
receiver in Smart-Vue Client.
Placing your receiver
Place your receiver in a slightly elevated location so the antenna is vertical.
After you determine the best location, use the provided mounting kit to
fasten the receiver.
Note If the wizard does not detect your receiver automatically, you may either
try again by clicking on Detect again, or install it manually, as described in the
Smart-Vue Client 2.0 Software User Manual.
Wizard step 2: Creating a user account
1. Click on Next.
2. Enter your Last name, First name, User login name, and Password,
which must be at least 6 characters (letters, numbers and symbols are
allowed). You must enter the password in two fields to confirm. These
fields are case-sensitive.
Figure 6. Entering account information
3. Click on Next  Finish.
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Thermo Scientific USB Wireless Receiver
Installation procedure
4. Then enter your User login and Password in the login window.
Figure 7. Smart-Vue Client login screen
You may click on >> to view the default server name (localhost) and port
(11000), if necessary.
Note Passwords are case sensitive and encrypted. As a security measure, your
account will be locked if you enter an incorrect password into the login/password
window three consecutive times. If this occurs, please contact your system
administrator.
5. Click on OK to continue.
2.4 Automatically
adding a Smart-Vue
module
This section describes how to add a Smart-Vue wireless module to your
system. Complete documentation is on the Smart-Vue Server/Smart-Vue
Client CD-ROM (click on Help  User manual ( ) to open it from
within the Smart-Vue Client software).
Note The automatic configuration procedure described here is useful for
relatively small (approximately 15 modules), isolated systems. If you have a large
number of modules, or if other Smart-Vue systems are operating nearby, it is best
to proceed with manual installation as described in the Smart-Vue Software
User Manual.
Except for the CO2 /temperature module, which uses an AC adapter, all
Smart-Vue wireless modules run on battery power. To activate your
Smart-Vue module and add it automatically to your Smart-Vue monitoring
system, do the following:
1. For battery-powered modules: Insert the provided battery, if not already
done, making sure to align the polarity (see image printed inside the
battery slot) and making sure you don’t over-tighten the screws. For
modules with an AC adapter: Plug in the adapter.
Thermo Scientific USB Wireless Receiver
Installation Guide
17
Installation procedure
2. Make sure the Smart-Vue Client application is running on your
computer. (Double-click the Smart-Vue Client icon ( ) on the
desktop and log in to start if necessary.)
3. Press the large button below the display screen on the front of the
module you are installing, and hold it 3 seconds or until “Searching”
displays on the module’s screen.
If a receiver or repeater (if applicable) is within wireless range, the
module establishes the wireless connection automatically, as shown in
the sequence of screen shots below:
Figure 8. Smart-Vue module automatic wireless set-up sequence
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Installation Guide
Thermo Scientific USB Wireless Receiver
Installation procedure
The module and its sensor(s) are added automatically to the main
Smart-Vue Client window, with default settings.
Figure 9. New module appears automatically in the SDP group whose
receiver detected it.
Thermo Scientific USB Wireless Receiver
Installation Guide
19
Software configuration
3 Software
configuration
When activating your Smart-Vue module as described in the preceding
section, the device adds itself to a temporary group created by your current
Smart-Vue Server/Smart-Vue Client system but without specific settings.
This section shows you how to confirm proper operation of new modules
added to your system by:
•
Testing the wireless connection
•
Moving the sensor from a temporary group into your real group
You will need Administrator rights to access most configuration options.
3.1 Testing the wireless
module connection
Use Smart-Vue Client to test the wireless signal strength on new end-point
modules by doing the following:
1. Place your Smart-Vue modules in their final locations.
2. Select Settings  Sensor settings (
), or press F11.
3. Enter your login and password, and click on OK.
4. Click on Add/Update a module, or press F11 again.
5. Select your receiver (named “USB1” below) in the pick-list, and then
click to select the wireless module from the wireless sensor list on the
left-hand panel.
Figure 10. Configuration with Smart-Vue module on receiver “USB1”
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Thermo Scientific USB Wireless Receiver
Software configuration
6. Click on Signal to test the connection. The signal strength is displayed
in percentage (%).
CAUTION: If this test does not show a wireless signal, please refer to the
Smart-Vue Client Software User Manual for instructions on adding modules
into the system manually. (Manual installation is also required if you are
installing more than 15 modules.) You may click on Help  User manual
(
) to open it directly from within the Smart-Vue Client software.
The signal for each device must show a value higher than 50% when you
click on Signal in Smart-Vue Client. Higher values are better.
7. Click on Close.
3.2 Basic module
configuration
3.2.1 Moving the sensor into an
active group
When you add a sensor automatically, it is placed in a temporary group
named “SDP-receiver name”, where receiver name represents the receiver to
which the sensor is connected. To use the sensor, you must move it from this
temporary group to an active group that you create.
In Smart-Vue Client, any given wireless receiver can manage one or more
groups of end-point modules.
1. Open Smart-Vue Client on your computer and enter your login name
and password. The new Smart-Vue module should be listed as shown
here, where “USB1” refers to the receiver and “SDP-USB1” refers to a
generic group for new un-configured modules connected to that
receiver.
Receiver
Temporary
group
New sensor
Figure 11. New temperature sensor in default “SDP-USB1” group
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Software configuration
2. Press F11 or select Settings  Sensor settings (
prompted.
) and login when
3. You may choose to click on Modify sensor name to replace the default
numeric module address with a user-friendly name 
(e.g., Temp 0D-B3).
CAUTION: The name on the module's LCD is refreshed every 24 hours
(maximum) to preserve battery life. Thus, name changes may not be shown
immediately, but they are taken into account in the software.
4. Click on the receiver name  Create group and then enter a name for
the group, such as “Group1”.
5. Drag the new sensor from the temporary “SDP-USB1” group to your
active group.

Figure 12. Move the sensor from the temporary “SDP” group to your
active group
6. Click on Yes  OK  Close to update the module, save this change,
and return to the updated tree structure, as shown here:
Figure 13. Temperature sensor in the “Group 1” group
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Software configuration
3.2.2 Testing a module by
running an on-demand read
You may confirm end-to-end operation by launching an on-demand read
from Smart-Vue Client.
1. Click on the sensor in the tree structure (e.g., Temp 0D-83).
2. Double-click on the latest reading or click on the refresh button (
)
to read the sensor wirelessly and update the display. This may take a
moment, depending on your system’s current activity and the number of
readings to download.
Figure 14. Double-click on the latest value or click on refresh button
(
) to run an on-demand read and confirm end-to-end communication
3.3 General note
regarding system
validation
Thermo Scientific USB Wireless Receiver
Upon completion of the installation and software configuration, we
recommend that you print, review, and retain the following reports
(generated by Smart-Vue Client) to confirm system configuration and to use
for future reference:
Report
Recommendation
Wireless path
No modules have been configured as
repeaters, or only when necessary.
Battery strength
All battery strengths are above 96%.
Signal strength
All signal strengths are above 50%.
Sensor status
All applicable modules are enabled.
Settings status
Confirm each sensor’s configuration
(reading and transfer intervals,
correction parameters, SEA settings,
etc.).
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23
Software configuration
3.4 Where to go next
For more information and advanced system settings not covered here, we
recommend that you read the Smart-Vue Client Software User Manual.
To access the user manual from within Smart-Vue Client, click on Help in
the main menu bar, and then click on the PDF icon to open the manual.
Opens the Smart-Vue Client Software User Manual
Downloads the latest version of the Smart-Vue Client Software User
Manual
The Appendix in the next section of this manual provides an overview of the
main configuration process.
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Basic Smart-Vue configuration
4 Basic Smart-Vue
configuration
Congratulations! You have now installed the Thermo Scientific Smart-Vue
Server/Smart-Vue Client software with the default settings.
To begin customizing your settings to meet your laboratory requirements,
we recommend following these additional steps.
Note Not all settings are covered in this section. The objective is to get you
started with the minimum configuration. Please refer to the Smart-Vue
Client Software User Manual for further details.
Note Please make sure you understand your laboratory’s requirements before
proceeding with the configuration.
4.1 Setting basic sensor
parameters
1. Access module settings by pressing F11 or by selecting Settings 
Sensor settings (
) on the Smart-Vue Client main screen and logging
in when prompted.
Figure 15. Main sensor settings screen
2. Choose a sensor in the left-hand panel
3. Click on Unlock these settings tabs (if required) to make changes.
4. Adjust the specific settings (Sensor settings tab). You should do this for all
sensors in your system.
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Basic Smart-Vue configuration
4.1.1 Sample sensor settings
For example, this screen shows a temperature sensor configured for data
transfer once every hour, with measurements every 15 minutes:
Figure 16. Example of main sensor settings (detail)
Alarm limits are also defined by way of the main sensor settings screen
(Alarm Settings tab). Alarms and alerts are described in the next section.
Please refer to section 3.12 in the Smart-Vue Client 2.0 Software User
Manual for more details about configuring sensors.
Click on Help  User manual (
) to open the document in PDF
format directly from within Smart-Vue Client.
4.2 Alarms and alerts
One of the main features of the Smart-Vue monitoring system is its ability
to automatically alert users if an anomaly condition is detected on any
sensor or receiver. Smart-Vue Client offers numerous options to alert users
in case alarms are detected, for example: if a sensor measures a value outside
the configured upper or lower limits, or if a Smart-Vue module detects a
technical error.
CAUTION: Alarms are not configured automatically during the
installation process. It is a manual process that must be completed for each
sensor. This section provides an overview of basic alarm settings. Refer to
Section 5 in the Smart-Vue Client Software User Manual for details.
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Basic Smart-Vue configuration
Alarms refer to the technical error conditions detected by Smart-Vue
modules. For example an alarm could be transmitted to Smart-Vue Client
by the Smart-Vue module if the sensor’s temperature rises above -18°C.
This can trigger a variety of alerts, such as activating a laboratory siren,
playing a voice message on your computer speakers, printing a report,
sending e-mail, fax, SMS or making a voice call.
A specific type of modem is required for notification by fax or phone call.
Contact your sales representative for more information.
4.2.1 Alert system overview
The overall alert mechanism in the Smart-Vue solution is based on three
concepts, each of which must be taken into account for the system to
function correctly:
•
Call groups are defined to determine who gets notified and how
(e-mail, phone call, fax, siren, etc.).
•
Receivers and sensor groups trigger alerts when alarm conditions are
detected, such as when a receiver is unplugged, or if any sensor in the
group detects a reading that falls outside a specified alarm limit. 
Every sensor can have its own alarm settings and limit values, but alerts
are triggered based on the sensor group. To create an alert that is unique
for a particular sensor, you would create a group containing only that
sensor.
•
Day, date and time settings are defined to determine the appropriate
alert action depending on when an alarm is detected. For example, the
application can notify you on your work phone during the week and on
your mobile phone at night or over the weekend.
Alarms are transformed into alerts as follows:

Define users and call
groups

Alarm condition detected
on sensor group or
receiver (F11)
Day of the week, date
and time taken into
consideration (F8)
Figure 17. Overview of the alert mechanism
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Basic Smart-Vue configuration
4.3 Setting up users and
call groups
4.3.1 Users
Call groups are comprised of system users. Both categories are configured
under Settings User and Call group Management (
).
Start by adding or updating users as follows, logging in when prompted:
1. In Smart-Vue Client, click on Settings (
)  User and Call group
Management (
)  User list on the lower left side of the screen.
System users are listed in a table as shown here:
Figure 18. User list in Smart-Vue Client
2. You may do the following:
•
Click on Create user to add a new user and define the person’s first and
last names, department, login, user level and contact details.
•
Click on the Password tab to enter and confirm an initial password for
the user.
3. Confirm creation of the user account.
4. Double-click a name in the list to edit that user’s settings, contact
details, phone numbers, e-mail addresses and more.
•
Once entered, the user login name may not be modified.
Please refer to Section 2 in the Smart-Vue Client 2.0 Software User Manual
for more details on user configuration. Click on Help  User manual
(
) to open the PDF file directly.
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Basic Smart-Vue configuration
4.3.2 Call groups
Follow these steps to set up your call groups, logging in when prompted:
1. In Smart-Vue Client, click on Settings  User and Call group
Management (
)  Call Group List on the lower left of the screen.
This window shows existing call groups and their members.
The Admin call group is created by default. You may add as many
additional call groups as you want.
Figure 19. Sample call group and its members
2. Assign users to a call group by clicking on the name of an existing call
group in the left-hand panel, or click on Create call group to enter a
new call group name.
3. Select an applicable department to view user names within it. Select a
user name in the left-hand panel, as shown below, and then click on the
right arrow () to add that user to the call group.
Figure 20. Adding members to a call group
For more details on this topic, please refer to Section 6 in the Smart-Vue
Client Software User Manual (press F1 to open the PDF file).
4. Click on OK  Close to return to the main screen.
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Basic Smart-Vue configuration
4.4 Setting alarm
conditions for receivers
and sensors
Alarms are transmitted to Smart-Vue Client when anomaly conditions are
detected.
4.4.1 Receiver alarms are
automatic
Receivers do not require any particular alarm settings. An alarm is generated
automatically if the system detects a problem for any receiver configured in
the system.
4.4.2 Smart-Vue module
alarms are configured in
Sensor Settings
1. Access sensor settings by pressing F11 or by selecting Settings 
Sensor settings (
) and logging in when prompted.
2. Click on the Alarm settings tab of the Smart-Vue Client main screen.
3. Choose the sensor in the left-hand panel
4. Click on Unlock these settings tabs to make changes.
5. Adjust the alarm limits to meet your specific needs. You should do this
for all sensors in your system.
4.4.3 Sample alarm limit
settings
This screen shows an alarm is sent if the temperature rises above 20°C or
drops below 5°C:
Figure 21. Example of main alarm settings (detail)
) to open the
For complete details, click on Help  User manual (
Smart-Vue Client Software 2.0 User Manual in PDF form directly from
within Smart-Vue Client.
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4.5 Setting day, date and
time parameters
CAUTION: For the alarm/alert system to function, you must add at least
one call group (which must contain users) to be alerted in case of an alarm
on either a receiver or sensor group.
Alerts are established both for receivers and for sensor groups. Section 6 in
the Smart-Vue Client 2.0 Software User Manual provides additional
information about setting day, date and time alert parameters for receivers
and sensor groups. Click on Help  User manual (
) to open the
document.
4.5.1 Configuring alert
parameters for a receiver
Follow these steps to configure basic alert actions for a receiver:
1. In Smart-Vue Client, press F8 or click on Settings  Alert settings (
).
2. Click on the receiver you wish to configure (“USB1” in the example).
Figure 22. Click on the receiver name to set alert actions
3. Click on a call group name under Available call groups, and then click
on the right arrow () to add it to the Selected call groups panel on
the right.
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Basic Smart-Vue configuration
Figure 23. Click on the right arrow () to select call groups to be alerted
in case of receiver alarms
After a group has been added, you may double-click on it (in the right-hand
panel) to edit its profile.
4. Click on Set holidays to determine specific days that will be handled as
weekends.
5. Click on Periods without alerts if there are times you do not want to
receive alerts if alarm conditions are detected. Click on a time slot to
change the status.
6. Repeat this procedure for each receiver in your system.
CAUTION: At least one call group must be listed in the right-hand panel.
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Basic Smart-Vue configuration
4.5.2 Configuring alert
parameters for a sensor group
Sensor alerts are configured for groups, not individually for each sensor.
Follow these steps to configure basic alert actions for a sensor group:
1. In Smart-Vue Client, press F8 or click on Settings  Alert settings (
).
2. Click on the group that you wish to configure (“Group1” in the
example).
Figure 24. Click on a sensor group to configure alert settings
3. Just as for the receiver, click on a call group name in the left-hand panel,
and then click on the right arrow () to add it to the Selected call
groups panel on the right.
Figure 25. Click on the right arrow () to select call groups to be alerted
in case of sensor alarms in the selected group
4. After a call group has been added, you may double-click on it (in the
right-hand panel) to edit its profile.
5. Repeat this procedure for each sensor group in your system.
CAUTION: At least one call group must be listed in the right-hand panel.
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Basic Smart-Vue configuration
4.5.3 Configuring holidays and
periods without alerts
Holidays and periods without alerts may be defined using Smart-Vue
Client. Alerts detected on defined holidays are handled in the same manner
as weekends, for all alarm types. Periods without alerts can be defined for
each sensor. During a period without alerts, no alerts are issued for the
sensor in question, even if an anomaly condition is detected
You may configure these options as follows:
1. In Smart-Vue Client, press F8 or click on Settings  Alert
configuration (
).
2. Click on Set holidays to determine which specific days should be
treated as weekends. Alerts on these days are handled in the same
manner as alerts on weekends, for all alarm types.
3. Click on Exit when done.
1. Click on Periods without alerts, select a sensor in the tree structure and
then define periods during which you do not want to receive alerts, even
if alarm conditions are detected.
2. Repeat this step for each sensor that you wish to configure. During
periods without alerts, no alarms are handled for the selected sensors,
regardless of the detected alarm type.
3. Click on OK to save your changes.
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Appendices
5 Appendices
5.1 Configuring your
firewall for Smart-Vue
Server
Earlier in this document (refer to Section 2 - Installation procedure), we
recommended that you temporarily disable your computer’s firewall to get
your solution up and running without complications.
The long-term solution is to configure the firewall so it authorizes
communications with the Smart-Vue Server/Smart-Vue Client software
modules. This simple procedure involves adding some TCP ports to the
firewall configuration, as described here. If you are using Windows firewall,
please follow the steps below (if your operating system is not listed, contact
your system administrator).
Open the Control Panel, and then:
Windows 7 and 8:
Click on System And Security  Windows Firewall  Advanced
Settings  Inbound Rules  New Rule and add rules for the ports below.
Name
Port number
TCP or UDP
11000
TCP
SmartSvc
11001
TCP
Receiver
10001
TCP
SmartSvc
11002
TCP
Receiver
10002
TCP
33006
TCP
Smart-Vue Server
Receiver 1
Receiver 2
MySQL
Note The above ports are the default ports for the various services.
Note If you have installed other firewall software, please check the firewall user
manual for specific instructions that may apply, or check with your system
administrator.
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Appendices
5.2 Note about anti-virus
software
In some cases, third-party anti-virus software may cause problems with
Smart-Vue Client/Smart-Vue Server software operation.
If you are having problems, you may check whether or not this is the case by
temporarily disabling your anti-virus software to see if that resolves the issue.
Follow specific instructions for your operating system and application.
Anti-virus applications generally place an icon in the Windows task tray in
the lower right-hand corner of your screen. For example, to disable an
anti-virus application such as Norton AntiVirus or McAfee, right-click on
the application’s icon in the lower right-hand corner of your screen, next to
the system clock. This should display a pop-up menu in which you will see a
Preferences, Open or Disable option.
The actual steps for disabling anti-virus software differ from vendor to
vendor. Check the documentation for your application or check with your
system administrator for help.
5.3 Note about
automatic Windows
updates
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Windows updates can have an effect on overall system performance if set to
automatic. We therefore recommend that Windows updates be conducted
manually, and that you test the system thoroughly to ensure full operation
of the monitoring solution and alert notification process.
Thermo Scientific USB Wireless Receiver
Appendices
5.4 Troubleshooting
If you are having difficulties using your Smart-Vue solution, take a look at
these frequently asked questions before contacting technical support.
Why can’t I install the software on my system?
You must be logged in to your Windows PC with Administrator rights to
add software applications.
Why doesn’t the installation and configuration wizard detect my
receiver?
It is possible that your firewall or anti-virus settings are blocking access to
the device. See the preceding sections in this Appendix for more
information on those topics.
How can I tell if the receiver is working correctly?
The receiver’s two LEDs turn on briefly when you plug it into your USB
port. One remains on to indicate that the device is running. If one light
blinks continually, there may be a problem with the device. If the LEDs do
not turn on at all, there may be a problem with the USB port. Try another
device in that port to verify it works correctly.
Why doesn’t Windows detect the USB receiver when I plug it in?
You must install the USB drivers for your receiver before plugging it in for
the first time. Follow the instructions in the installation and configuration
wizard for best results. The USB drivers are provided on your Smart-Vue
Server/Smart-Vue Client CD-ROM. Do not use USB hubs or port
replicators. Thermo Scientific USB receivers are tested on many different
computers, but USB ports are not all the same.
My receiver was working yesterday but not today. What is the cause?
To retain the same configuration, the USB receiver must always be plugged
into the same USB port. Make sure your receiver is plugged in correctly. Try
unplugging it and plugging it back in. We recommend that you plug the
receiver into a USB port on the back of your computer to avoid moving or
removing it by accident. Check your configuration in Windows 
(Control Panel  System  Device Manager  USB serial port) to
make sure your software is using the correct USB port.
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Appendices
5.5 Receiver
specifications
•
ISM (Industrial Scientific Medical) band with 4 frequencies: US/CAN
915 MHz; Europe 868 MHz; APAC 434 MHz; India and other
countries 867 MHz
•
Channel width: 50 kHz
•
Frequency deflection: 16 KHz
•
Transmission speed: 9600 Baud in NRZ mode
•
Modulation type: GFSK
•
Driven receiver sensitivity for BER= 1%: -107dbm to -110 dBm
•
Driven transmission: 8 dBm to 10 dBm
•
Power output: 25 mW (USB)
•
5.6 End-user license
agreement
USB receiver casing: ABS plastic, IP65 protection for indoor use
•
Operating conditions: 0°C to 50°C (32° to 122°F); 0 to 90% RH,
non-condensing
•
USB connector
•
Size: 89 x 50 x 24 mm (3.5 x 2 x 0.94 in.)
•
Weight: 100 g (3.5 oz.)
THERMO SCIENTIFIC END-USER LICENSE AGREEMENT
This End-User License Agreement ("EULA") is a legal agreement between
you (either an individual or a legal entity) and Thermo Scientific (“Thermo
Scientific”) for the Thermo Scientific Server Software and the Thermo
Scientific Client Software that accompany this EULA. The Server Software
and the Client Software shall collectively be referred to as the “Software”.
An amendment or addendum to this EULA may accompany the Software.
PLEASE READ CAREFULLY. YOUR USE OF THIS SOFTWARE IS
SUBJECT TO THE TERMS OF THIS AGREEMENT.
YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS
OF THIS EULA IF YOU: (a) INSTALL, COPY OR USE ANY PART OF
THE SOFTWARE, OR (b) CLICK THE ACCEPTANCE BUTTON ON
THE ELECTRONIC VERSION OF THIS AGREEMENT (IF ANY).
IF YOU DO NOT AGREE, DO NOT INSTALL, COPY, OR USE THE
SOFTWARE; YOU MAY RETURN IT TO YOUR PLACE OF
PURCHASE FOR A FULL REFUND, IF APPLICABLE.
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1. GRANT OF LICENSE.
Thermo Scientific hereby grants you a limited, non-exclusive license to use
the Server Software on one (1) computer or other device at a time upon the
terms and conditions set forth in this Agreement.
As regards the Client Software and to use the Client Software, Thermo
Scientific hereby grants you a limited, non-exclusive license to use the Client
Software on as many computers or other devices as necessary, also upon the
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remove or alter any copyright, trademark or other proprietary notice
contained in the Software, or (g) use the Software in any manner not set
forth in this Agreement or in the Software's documentation.
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Appendices
5. STORAGE/NETWORK USE
You may install a copy of the Server Software on a network storage device,
such as a server computer but several (1) access devices, such as a personal
computer, shall be allowed to access and use that licensed copy of the Server
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7. UPDATES
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To use Software identified as an upgrade, you must first be licensed for the
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separate terms. Thermo Scientific reserves the right to discontinue
Internet-based services provided to you (if any) or made available to you
through the use of the Software.
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10. CONSENT TO USE OF DATA
You agree that Thermo Scientific and its affiliates may collect and use
technical information gathered as part of the product support services
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Sections 8, 11, 13 through 18, 21 and 22 shall survive the termination of
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13. LIMITED WARRANTY
Thermo Scientific warrants that the Software will perform substantially
in accordance with the accompanying materials for a period of thirty
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If an implied warranty or condition is created by your jurisdiction and
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AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE
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AND OF LACK OF NEGLIGENCE, ALL WITH REGARD TO THE
SOFTWARE AND THE PROVISION OF OR FAILURE TO PROVIDE
SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE
AND RELATED CONTENT THROUGH THE SOFTWARE OR
OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE.
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ALSO, THERE IS NO WARRANTY OR CONDITION OF TITLE,
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TO DESCRIPTION OR NON-INFRINGEMENT WITH REGARD
TO THE SOFTWARE.
NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY
THERMO SCIENTIFIC OR AN THERMO SCIENTIFIC
AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY.
WITHOUT LIMITION OF THE FOREGOING, THERMO
SCIENTIFIC DOES NOT WARRANT THAT: (a) THE SOFTWARE
WILL BE ERROR-FREE, (b) YOUR USE OF THE SOFTWARE WILL
BE UNINTERRUPTED OR ERROR-FREE, (c) THE SOFTWARE
WILL MEET YOUR REQUIREMENTS, OR (d) THE SOFTWARE
WILL OPERATE WITH THE HARDWARE OR SOFTWARE
CONFIGURATION YOU CHOOSE.
15. REMEDY AND LIMITATION ON
CONSEQUENTIAL OR OTHER DAMAGES
REMEDIES
-
NO
Your exclusive remedy for any breach of this Limited Warranty is as set forth
below. Except for any refund elected by Thermo Scientific, YOU ARE
NOT ENTITLED TO ANY DAMAGES, INCLUDING BUT NOT
LIMITED TO CONSEQUENTIAL DAMAGES, if the Software does not
meet Thermo Scientific's Limited Warranty, and, to the maximum extent
allowed by applicable law, even if any remedy fails of its essential purpose.
The terms of Section 17 ("Exclusion of Incidental, Consequential and
Certain Other Damages and Remedies") are also incorporated into this
Limited Warranty.
Some states/jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion
may not apply to you. This Limited Warranty gives you specific legal rights.
You may have other rights which may vary from state/jurisdiction to
state/jurisdiction.
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Appendices
YOUR EXCLUSIVE REMEDY
Thermo Scientific's and its suppliers' entire liability and your exclusive
remedy for any breach of this Limited Warranty or for any other breach
of this EULA or for any other liability relating to the Software shall be,
at Thermo Scientific's option from time to time exercised subject to
applicable law, (a) return of the amount paid (if any) for the Software,
or (b) repair or replacement of the Software, that does not meet this
Limited Warranty and that is returned to Thermo Scientific with a copy
of your receipt. You will receive the remedy elected by Thermo Scientific
without charge, except that you are responsible for any expenses you
may incur (e.g. cost of shipping the Software to Thermo Scientific). This
Limited Warranty is void if failure of the Software has resulted from
accident, abuse, misapplication, abnormal use or a virus. Any
replacement Software will be warranted for the remainder of the
original warranty period of thirty (30) days and Thermo Scientific will
use commercially reasonable efforts to provide your remedy within a
commercially reasonable time of your compliance with Thermo
Scientific's warranty remedy procedures. Neither these remedies nor any
product support services offered by Thermo Scientific are available
without proof of purchase from an authorized international source.
To exercise your remedy, contact Thermo Scientific by sending e-mail to
support@ Thermo Scientific.com.
16. LIMITATIONS ON LIABILITY AND REMEDIES.
Notwithstanding any damages that you might incur for any reason
whatsoever (including, without limitation, all damages referenced herein
and all direct or general damages in contract or anything else), the entire
liability of Thermo Scientific and any of its suppliers under any provision of
this EULA and your exclusive remedy hereunder (except for any remedy of
repair or replacement elected by Thermo Scientific with respect to any
breach of the Limited Warranty) shall be limited to the greater of the actual
damages you incur in reasonable reliance on the Software UP TO THE
AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE. The
foregoing limitations, exclusions and disclaimers (including Sections 13
through 18) shall apply to the maximum extent permitted by applicable law,
even if any remedy fails its essential purpose.
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Appendices
17. EXCLUSION OF INCIDENTAL, CONSEQUENTIAL AND
CERTAIN OTHER DAMAGES AND REMEDIES
WITHOUT LIMITING ANY OF THE DISCLAIMERS OR
LIMITATIONS SET FORTH IN THIS EULA AND TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO
EVENT WILL THERMO SCIENTIFIC BE LIABLE TO YOU OR
ANYONE ELSE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, REVENUE, USE OF SOFTWARE OR ANY ASSOCIATED
HARDWARE OR SOFTWARE, DATA, GOODWILL OR
CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF
PRIVACY, FOR FAILURE TO MEET ANY DUTY INCLUDING OF
GOOD FAITH OR OF REASONABLE CARE, FOR NEGLIGENCE,
AND FOR ANY OTHER PECUNIARY OR OTHER LOSS
WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO
THE USE OF OR INABILITY TO USE THE SOFTWARE, THE
PROVISION OF OR FAILURE TO PROVIDE SUPPORT OR OTHER
SERVICES, INFORMATON, SOFTWARE, AND RELATED
CONTENT THROUGH THE SOFTWARE OR OTHERWISE
ARISING OUT OF THE USE OF THE SOFTWARE, OR
OTHERWISE UNDER OR IN CONNECTION WITH ANY
PROVISION OF THIS EULA, EVEN IN THE EVENT OF THE
FAULT,
TORT
(INCLUDING
NEGLIGENCE),
MISREPRESENTATION, STRICT LIABILITY, BREACH OF
CONTRACT OR BREACH OF WARRANTY OF THERMO
SCIENTIFIC OR ANY SUPPLIER, AND EVEN IF THERMO
SCIENTIFIC OR ANY SUPPLIER HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
18. EXPORT RESTRICTIONS
You agree that you will comply with all applicable export laws, restrictions
and regulations of any relevant French or foreign agency or authority. You
agree not to export or re-export, or allow the export or re-export of the
Software in violation of any such law, restriction or regulation.
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Appendices
19. ENTIRE AGREEMENT - SEVERABILITY
This EULA (including any addendum or amendment to this EULA which
is included with the Software) is the entire agreement between you and
Thermo Scientific relating to the Software and the support services (if any)
and they supersede all prior or contemporaneous oral or written
communications, proposals and representations with respect to the Software
or any other subject matter covered by this EULA. To the extent the terms
of any Thermo Scientific policies or programs for support services conflict
with the terms of this EULA, the terms of this EULA shall control.
If any provision of this EULA is held to be void, invalid, unenforceable or
illegal, the other provisions shall continue in full force and effect.
20. NO-WAIVER
Any waiver of any breach or failure to enforce any provision of this
Agreement will not be deemed a future waiver of such term or a waiver of
any other provision. Any waiver, amendment or modification of any
provision of this Agreement will be effective only if it is in writing and
signed by Thermo Scientific and you.
21. JURISDICTION AND APPLICABLE LAW
21.1 Governing Law.
This Agreement shall be governed by and construed in accordance with the
laws of FRANCE irrespective of FRANCE’s conflicts of laws rules.
21.2 Jurisdiction.
Any dispute, litigation action or otherwise arising out of or in connection
with this EULA shall be brought exclusively in the “TRIBUNAL DE
COMMERCE de MONTPELLIER” (FRANCE) (Commercial Court of
MONTPELLIER – FRANCE) which shall have sole jurisdiction to
determine any matters or disputes arising out of this agreement and Thermo
Scientific and you irrevocably consent to the jurisdiction of such court and
venue in MONTPELLIER, FRANCE
22. MISCELLANEOUS.
This Agreement will be binding upon and inure to the benefit of Thermo
Scientific and you, and our respective successors and permitted assigns.
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Appendices
5.7 Uninstalling
Smart-Vue
Server/Smart-Vue Client
This section describes how to uninstall your software from the server and/or
a client computer.
5.7.1 Uninstallation on the
server computer
CAUTION: The following procedure completely removes all Smart-Vue
Server/Smart-Vue Client software and data. Please make sure you save any
important data before uninstalling these components.
Follow these steps if you need to remove both Smart-Vue Server and
Smart-Vue Client software from the server computer:
1. On the server computer, close the Smart-Vue Client application if it is
running.
2. Click on Start  Control Panel (or Settings  Control Panel,
depending on your Windows version).
3. Double-click on Add/Remove Programs or Uninstall a program.
4. In the list of currently-installed programs, select “Smart-Vue Server” and
click on the Remove button or Uninstall/Change.
CAUTION: As a safety measure, this action does not remove your data. A
complete copy of your database, including the configuration and all sensor
readings, is copied to:
C:\SmartVue\Previous
This information can be restored if necessary. Please contact technical
support if you need to restore your system. If you do not need to keep this
data (or after archiving it), you may delete the Smart-Vue Server folder:
C:\SmartVue
5. Then select Smart-Vue Client and click on the Remove button or
Uninstall/Change.
6. Delete the Smart-Vue Client folder and sub-folders. For a default
installation, the folders to remove are located here:
• C:\Program Files (x86)\Thermo\Smart-Vue
Client
7. Reboot the computer.
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5.7.2 Uninstallation on a client
computer
Computers other than the server only have Smart-Vue Client installed.
Removing Smart-Vue Client software does not remove or have any effect on
data stored by Smart-Vue Server on the server computer.
Follow these steps to remove Smart-Vue Client software from a client
computer:
1. On the client computer, close the Smart-Vue Client application if it is
open.
2. Click on Start  Control Panel (or Settings  Control Panel,
depending on your Windows version).
3. Double-click on Add/Remove Programs or Uninstall a program.
4. In the list of currently-installed programs, select “Smart-Vue Client” and
click on the Remove button or Uninstall/Change.
5. Delete the Smart-Vue Client folder and sub-folders. For a default
installation, the folder to remove is:
C:\Program Files (x86)\Thermo\Smart-Vue
Client
You do not need to reboot the computer after removing this software.
CAUTION: To change the installed language of Smart-Vue Client on a
given computer, you must completely uninstall any previous version of
Smart-Vue Client from that computer as described here before re-installing
the software in a different language.
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Warranty statement
6 Warranty
statement
Thermo Scientific warrants the functions of the Smart-Vue Monitoring
system in accordance with our standard warranty as described in the Terms
and Conditions of Sale applicable to your purchase of this product. Unless
otherwise agreed to in writing, Thermo Scientific warrants that the product
will conform to published specifications for a period of two years from the
date of delivery.
For additional details concerning this warranty, please consult the
“Warranty” section of our standard Terms and Conditions of Sale.
Thermo Scientific USB Wireless Receiver
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49
Important
For your future reference and when contacting the factory, please have the
following information readily available:
Model Number:
Serial Number:
Date Purchased:
The above information can be found on the dataplate attached to the
equipment. If available, please provide the date purchased, the source of
purchase (manufacturer or specific agent/rep organization), and purchase
order number.
IF YOU NEED ASSISTANCE:
Thermo Scientific products are backed by a global technical support team
ready to support your applications. We also offer cold storage accessories,
including remote alarms, temperature recorders and validation services.
Visit www.thermoscientific.com or call:
USA/Canada
Germany international
Sales:
Sales:
+1 866 984 3766
+49 6184 90 6000
India toll free
Germany national toll free
Sales:
Sales:
1800 22 8374
India
Sales:
Italy
+91 22 6716 2200
China
Sales:
+800 810 5118 (or)
+400 650 5118
+81 3 5826 1616
+61 39757 4300
+43 1 801 40 0
Sales:
+358 9 329 10200
Sales:
+7 812 703 42 15
Sales:
+34 93 223 09 18
Switzerland
+32 53 73 42 41
France
Sales:
+31 76 579 55 55
Spain/Portugal
Belgium
Sales:
Sales:
Russia
Austria
Sales:
+32 02 95059 552
Nordic/Baltic/CIS countries
Australia
Sales:
Sales:
Netherlands
Japan
Sales:
0800 1 536 376
Sales:
+41 44 454 12 22
UK/Ireland
+33 2 2803 2180
Sales:
+44 870 609 9203
New Zealand
Other Asian countries
Sales:
Sales:
+64 9 980 6700
+852 2885 4613
Countries not listed
Sales:
+49 6184 90 6000
Thermo Fisher Scientific Inc.
275 Aiken Road
Asheville, NC 28804
United States
www.thermofisher.com
326829H01 Rev. A