Acer TravelMate 270 Series

Acer TravelMate 270 Series

Service Guide

Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw

PART NO.: VD.T18V5.001

PRINTED IN TAIWAN

II

Revision History

Please refer to the table below for the updates made on TravelMate 270 service guide.

Date Chapter Updates

Copyright

Copyright © 2002 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.

Disclaimer

The information in this guide is subject to change without notice.

Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.

Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.

Pentium and Pentium II/III are trademarks of Intel Corporation.

Other brand and product names are trademarks and/or registered trademarks of their respective holders.

III

Conventions

The following conventions are used in this manual:

SCREEN MESSAGES

NOTE

WARNING

CAUTION

IMPORTANT

Denotes actual messages that appear on screen.

Gives bits and pieces of additional information related to the current topic.

Alerts you to any damage that might result from doing or not doing specific actions.

Gives precautionary measures to avoid possible hardware or software problems.

Reminds you to do specific actions relevant to the accomplishment of procedures.

IV

Preface

Before using this information and the product it supports, please read the following general information.

1.

This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

2.

Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service

Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

V

Table of Contents

Chapter 1 System Specifications 3

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Outlook View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Left Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Right Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bottom Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Lock Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

The Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Launch Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

E-Mail Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Chapter 2 System Utilities 37

BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

System Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

BIOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System Utility Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

System Diagnostic Diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Running Diagnostics Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Chapter 3 Machine Disassembly and Replacement 55

General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Disassembly Procedure Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Removing the HDD Module/Memory/FDD Module/Optical Module and CPU . . . . . 60

Removing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing the Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing the FDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing the Optical Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Removing the LCD Module and Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Removing the Switch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Disassembling the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Separate the main unit into the logic upper and the logic lower assembly . . . 65

Disassembling the logic upper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

I

II

Table of Contents

Disassembling the logic lower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Disassembling the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Disassembling the External Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Disassembling the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Disassembling the Floppy Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . 69

Disassembling the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Chapter 4 Troubleshooting 71

System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

External Diskette Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

External CD-ROM/DVD-ROM Drive Check . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Keyboard or Auxiliary Input Device Check . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Memory Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Power System Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Touchpad Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Display Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Sound Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Power-On Self-Test (POST) Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Index of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Index of Symptom-to-FRU Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Index of AFlash BIOS Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Chapter 5 Jumper and Connector Locations 87

Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

SW1 Settings (Lid switch) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

SW2 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Chapter 6 FRU (Field Replaceable Unit) List 91

TravelMate 270 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Appendix A Model Definition and Configuration 108

Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Appendix B Test Compatible Components 111

Microsoft® Window® XP Home Environment Test . . . . . . . . . . . . . . . . . . . . . . . . 112

Microsoft® Window® XP Pro Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Microsoft® Window® 2000 Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Appendix C Online Support Information

Index

119

121

Chapter 1

System Specifications

Features

This computer was designed with the user in mind. Here are just a few of its many features:

Performance

K

Mobile Intel

®

Pentium

®

4 processor-M at 1.4GHz or higher

K Built-in 0.13 micron technology; includes 512KB L2 Cache; supports Enhanced Intel

®

SpeedStep

TM

technology

K

K

K

K

K

K

K

Standard 128/256MB DDR-266 SDRAM, upgradeable up to 1GB on dual SoDIMM sockets

14.1” or 15.0” XGA TFT color LCD, 1024x768, 16.7M colours

High-capacity, Enhanced-IDE hard disk

Li-Ion main battery pack

Power management system with ACPI (Advanced Configuration Power Interface)

DualView

TM

support

Simultaneous LCD and CRT display at1024x768, 16.7M colours

Display

K

K

K

K

K

K

K

K

Thin-Film Transistor (TFT) liquid-crystal display (LCD) displaying 32-bit high true colour up to 16.7 million colours at 1024X768 eXtended Graphics Array (XGA) resolution for 14.1”/15.0” or

1400x1050 Super eXtended Graphics Array+ (SXGA+) for resolution for some 15.0” models

(specification varies depending on models)

3D capabilities

S-video for output to a television or display device that supports S-video input

“Automatic LCD dim” feature that automatically decides the best settings for your display and conserves power

Simultaneous LCD and CRT display at 1024x768, 16.7M colours

SiS 650 with integrated VGA, default shared 16MB DDR video memory (or 32/64MB configured via BIOS)

4x AGP graphics accelerator

MPEG-2/DVD hardware assisted capability

Multimedia

K

K

K

K

K

K high-fidelity AC’97 stereo audio

Built-in dual speakers

Built-in microphone

SoundBlaster-Pro and MS DirectSound compatible

High-speed optical drive

S-video (NTSC/PAL) output

Connectivity

K High-speed fax/data modem port

K Ethernet/Fast Ethernet port

Chapter 1 3

Expansion

K

K

K

K

K

USB (Universal Serial Bus) ports

IEEE 1394 port

802.11b wireless LAN

Keyboard and Pointing Device

K

4-way scroll button

K

Sleek, smooth and stylish design

K

K

Full-sized keyboard

Ergonomically-centered touchpad pointing device

Two type II or one type III cardBus PC Card slots

Upgradeable memory

Keyboard and Pointing Device

K spacing, 2.5mm(min) key travel

K

Built-in touchpad pointing device with ergonomic buttons and 4-way integrated scroll key

K

K

12 function keys; 4 cursor keys; two Windows

®

keys; hotkey controls

5 launch keys, including Internet browser, email (with LED for received mail), and 3 userprogammable keys

Acer InviLink

TM

button for wireless models K

K

K

Embedded numeric keypad

International language support

I/O Ports

K

K

K

K

K

K

K

K

K

K

K

K

K

Two CardBus Type II/One Type III slots

One RJ-11 modem jack

One RJ-45 network jack

One DC-in jack for AC adapter

One RS-232 (16550 compatible) serial port

One ECP/EPP-compliant parallel port

One PS/2-compatible keyboard/mouse port

One external VGA port

One speaker/microphone/line-in jack

One microphone/line-in jack

One S-video-out (NTSC/PAL) port

Three Universal Serial Bus (USB) ports

One IEEE 1394 port

4 Chapter 1

System Block Diagram

Chapter 1 5

6

Board Layout

Top View

1

2 3 4

9

6

8

7

3

4

1

2

5

Panel connector

Southbridge

Switch button interface connector

Northbridge

Modem connector

8

9

6

7

DDR-200P so DIMM connector

Int. KB interface connector

Audio to main board connector

Mini PCI connector

5

Chapter 1

Bottom View

1

2

3

4

5

6

7

8

9

10

11

20

7

8

5

6

3

4

1

2

9

10

USB connector

USB connector

USB connector

1394 connector

TV-out connector

Serial port

CD-ROM connector

Parallel connector

CRT connector

CPU socket

12

JP7

17

19 18

16

15

16

17

18

11

12

13

14

19

20

DC jack connector

CPU fan connector

Keyboard/PS2 connector

RJ45-11 connector

Battery connector

PCMCIA connector

DDR 200P

FDD connector

Card reader connector

HDD connector

15

13

14

Chapter 1 7

Outlook View

A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC.

Front View

8

#

1

2

3

Icon

1

Item

Display screen

Launch keys

Power Switch

Description

Also called LCD (liquid-crystal display), displays computer output.

Special keys for launching Internet browser, E-mail program and frequently used programs. Located at the top of the keyboard are five buttons. They are designated as P1, P2, P3, E-mail button and Web browser button. P1, P2 and P3 launch user-programmable applications; Email and Web browser launch E-mail and

Internet browser applications.

Turns on the computer power.

Chapter 1

6

7

8

9

4

5

10

11

Touchpad

Click buttons (left, center and right)

Floppy eject button

Speakers

Palmrest

Keyboard

Status indicators

Touch-sensitive pointing device which functions like a computer mouse.

The left and right buttons function like the left and right mouse buttons; the center button serves as a 4-way scroll button.

Floppy disk drive (or card reader if installed)

Reads/writes data from/to the media.

Ejects floppy disk.

Outputs sound.

Comfortable support area for your hands when you use the computer.

Outputs sound.

Inputs data into your computer.

LEDs (light-emitting diode) that turn on and off to show the status of the computer, its functions and components.

Chapter 1 9

Left Panel

2

3

4

#

1

Icon Item

Optical drive

Description

Houses an optical drive module (CD-ROM,

DVD-ROM or DVD/CD-RW combo drive).

Optical drive indicator Lights up when the optical drive is active.

Eject button Ejects the drive tray.

Emergency eject slot

Ejects the drive tray when the computer is turned off. There is a mechanical eject button on the optical drive. Simply insert the tip of a pen or paperclip and push to eject the tray.

10 Chapter 1

Right Panel

2

3

4

#

1

5

6

7

Icon Item

Microphone/Line-in jack

Description

Accepts audio line-in devices (e.g., microphone, audio CD player, stereo walkman).

Headphone/Speaker/

Line-out jack

Connects to audio line-out devices (e.g., headphones, speakers).

PC card eject buttons Eject the PC Card from the slot.

PC card slots Accepts two Type II or one TypeIII PC cards.

Modem jack Connects to a phone line.

Network jack

PS/2 port

Connects to an Ethernet 10/100-based network.

Connects to a PS/2 keyboard or mouse.

Chapter 1 11

Rear Panel

5

6

7

8

2

3

4

#

1

Icon Item

Security keylock

Power jack

Description

Connects to a Kensington-compatible computer security lock.

Connects to an AC adapter.

External display port Connects to a display device (e.g., external monitor, LCD projector).

Paralle port Connects to a parallel device (e.g., parallel printer).

Serial port

S-video

IEEE 1394 port

Connects to a serial device (e.g., serial mouse).

Connects t a television or display device with S-video input.

Connects to an IEEE 1394 device.

USB port Connects to Universal Serial Bus devices

(e.g., USB mouse, USB camera).

12 Chapter 1

Bottom Panel

4

5

2

3

#

1

Icon Item

Cooling fan

Description

Helps keep the computer cool.

Note: Don’t cover or obstruct the opening of the fan.

Houses the computer’s battery pack.

Battery bay

Battery release latches Unlatches the battery to remove the battery pack.

Hard disk bay Houses the computer’s hard disk.

Memory compartment Houses the computer’s main memory.

Chapter 1 13

Indicators

The computer has seven easy-to-read status icons below the display screen.

14

The status LCD displays icons that show the status of the computer and its components.

Icon

Power

Function Description

Lights green when the computer is on and lights orange when the computer is in

Standby mode.

Media activity Lights when the hard disk is active.

Battery charge

Wireless communication

Caps lock

Lights green when the battery is being charged.

Lights orange when the battery power is low and is being charged.

Lights when the Wireless LAN capabilities are enabled.

Lights when Caps Lock is activated.

Num lock

Scroll lock

Lights when Num Lock is activated.

Lights when Scroll Lock is activated.

Chapter 1

Lock Keys

The keyboard has three lock keys which you can toggle on and off.

Lock Key

Caps Lock

Num lock

(Fn-F11)

Scroll lock

(Fn-F12)

Description

When Caps Lock is on, all alphabetic characters typed are in uppercase.

When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator

(complete with the arithmetic operators +, -, *, and /).

Use this mode when you need to do a lot of numeric data entry. A better solution would be to connect an external keypad.

When Scroll Lock is on, the screen moves one line up or down when you press

w

and

y respectively.

Scroll Lock does not work with some applications.

Chapter 1 15

Embedded Numeric Keypad

The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols are not printed on the keys.

Desired Access

Number keys on embedded keypad

Cursor-control keys on embedded keypad

Main keyboard keys

Num Lock On

Type numbers in a normal manner.

Hold

j while using cursor-control keys.

Hold Fn while typing letters on embedded keypad.

Num Lock Off

Hold Fn while using cursorcontrol keys.

Type the letters in a normal manner.

16 Chapter 1

Windows Keys

The keyboard has two keys that perform Windows-specific functions.

Key

Windows logo key

Application key

Icon Description

Start button. Combinations with this key perform special functions. Below are a few examples:

+ Tab (Activates next taskbar button)

+ E (Explores My Computer)

+ F (Finds Document)

+ M (Minimizes All) j

+ Windows logo key + M (Undoes Minimize All)

+ R (Displays the Run... dialog box)

Opens a context menu (same as a right-click).

Chapter 1 17

Hot Keys

The computer uses hotkey or key combinations to access most of the computer’s controls like sreen brightness, volume output.

To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination.

18

Fn-F7

Fn-F8

Fnw

Hot Key

Fn-F1

Fn-F2

Fn-F3

Fn-F4

Fn-F5

Fn-F6

Icon Function

Hot key help

Description

Displays help on hot keys.

System Property Displays the System Property.

Power Options

Sleep

Display toggle

Screen blank

Touchpad toggle

Display the Power Options Properties used by the computer (function available if supported by operating system).

See “Power management” on page 25.

Puts the computer in Sleep mode.

See “Power management” on page 25.

Switches display output between the display screen, external monitor (if connected) and both the display screen and external monitor.

Turns the display screen backlight off to save power.

Press any key to return.

Turns the internal touchpad on and off.

Speaker toggle Turns the speakers on and off.

Volume up Increases the speaker volume.

Chapter 1

Hot Key

Fny

Fnx

Fnz

Icon Function

Volume down

Description

Decreases the speaker volume.

Brightness up

Brightness down

Increases the screen brightness.

Decreases the screen brightness

Chapter 1 19

The Euro Symbol

If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a

European layout, you can type the Euro symbol on your keyboard.

20

NOTE: For US keyboard users: The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International.

To verify the keyboard type in Windows 2000, follow the steps below:

1.

Click on Start, Settings, Control Panel.

2.

Double-click on Keyboard.

3.

Click on the Language tab.

4.

Verify that keyboard layout used for En English (United States)” is set to United States-International. If not, select and click on Properties; then select United States-International and click on OK.

5.

Click on OK.

To verify the keyboard type in Windows XP, follow the steps below:

1.

Click on Start, Control Panel.

2.

Double-click on Regional and Language Options.

3.

Click on the Language tab and click on Details.

4.

Verify that the keyboard layout used for "En English (United States)" is set to United States-International.

If not, select and click on ADD; then select United States-International and click on OK.

5.

Click on OK.

To type the Euro symbol:

1.

Locate the Euro symbol on your keyboard.

2.

Open a text editor or word processor.

3.

Hold Alt Gr and press the Euro symbol.

NOTE: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/ typography/faq/faq12.htm for more information.

Chapter 1

Launch Keys

Located at the top of keyboard are five buttons. These buttons are called launch keys. They are designated as

P1, P2, P3 Email button and Web browser button.

NOTE: To the left of these five launch keys is the wireless communication button. This wireless communication button works for model with 802.11b wireless LAN only.

Launch Key

P1

P2

P3

Email

Web browser

Default application

User-programmable

User-programmable

User-programmable

Email application

Internet browser application

Chapter 1 21

E-Mail Detection

Click right button at the Launch Manager icon on the taskbar and click on E-Mail Detection. In this dialog box, you have the option to enable/disable mail checking, set the time interval for mail checking, etc. If you already have an email account, you can fill in User Name, Password and POP3 Server in the dialog box. The POP3

Server is the mail server where you get your email.

Aside from the email checking function, there is a mail button that is used to launch the email application. It is located above the keyboard right below the LCD.

22 Chapter 1

Touchpad

The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimal comfort and support.

NOTE: If you are using an external USB mouse, you can press Fn-F7 to disable the touchpad.

Touchpad Basics

The following teaches you how to use the touchpad:

K

K

K

Move your finger across the touchpad to move the cursor.

Press the left (1) and right (3) buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the left and right buttons on a mouse.

Tapping on the touchpad produces similar results.

Use the 4-way scroll (2) button (top/bottom/left/and right) to scroll.

Function

Execute

Select

Drag

Access context menu

Left Button

Click twice quickly

Click once

Click and hold, then use finger to drag the cursor on the touchpad

Right Button

Click once

Scroll Button Tap

Tap twice (at the same speed as double-clicking the mouse button)

Tap once

Tap twice (at the same speed as double-clicking a mouse button) then hold finger to the touchpad on the second tap to drag the cursor

Chapter 1 23

Function

Scroll

Left Button Right Button Scroll Button

Click and hold the button in the desired direction (up/ down/left/right)

Tap

NOTE: Keep your fingers dry and clean when using the touchpad. Also keep the touchpad dry and clean. The touchpad is sensitive to finger movements. Hence, the lighter the touch, the better the response.

Tapping too hard will not increase the touchpad’s responsiveness.

24 Chapter 1

Hardware Specifications and Configurations

Processor

Specification Item

CPU type

CPU package

CPU core voltage

Intel Pentium 4

/

µ

FC-PGA package

1.3/1.2

BIOS

Item

BIOS vendor

BIOS Version

BIOS ROM type

BIOS ROM size

BIOS package

Supported protocols

Specification

Phoenix

1.00

Flash ROM

512KB

TSOP

ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP/IEEE 1284, ECP/IEEE 1284

1.7 & 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, PS/2 keyboard and mouse, USB,

VGA BIOS, CD-ROM bootable,

Set by setup manual BIOS password control

Second Level Cache

Item

Cache controller

Cache size

1st level cache control

2st level cache control

Cache scheme control

System Memory

Item

Memory controller

Memory size

DIMM socket number

Supports memory size per socket

Supports maximum memory size

Supports DIMM type

Supports DIMM Speed

Supports DIMM voltage

Supports DIMM package

Memory module combinations

Built-in CPU

512KB

Always enabled

Always enabled

Fixed in write-back

Specification

Specification

128/256MB

1 sockets (2 banks)

512MB

1G (by two 512MB SO-DIMM module)

DDR Synchronous DRAM

133 MHz

2.5V

200-pin soDIMM

You can install memory modules in any combinations as long as they match the above specifications.

Chapter 1 25

Memory Combinations

128MB/256 MB

128MB/256 MB

128MB256 MB

128MB/256 MB

Slot 1

0 MB

128 MB

256 MB

512 MB

Slot 2 Total Memory

128MB/256 MB

256MB/384 MB

384MB/512 MB

640MB/768 MB

512MB 512MB 1024MB

NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. .

LAN Interface

Specification Item

Supports LAN protocol

LAN connector type

LAN connector location

Modem Interface

10/100 Mbps

RJ45

Right side

Item

Data modem data baud rate (bps)

Supports modem protocol

Modem connector type

Modem connector location

56K

V.90 MDC

RJ11

Right side

Specification

26

Floppy Disk Drive Interface

Item

Vendor & model name

Floppy Disk Specifications

Media recognition

Sectors/track

Tracks

Rotational speed (RPM)

Read/write heads

Encoding method

Power Requirement

Input Voltage (V)

Hard Disk Drive Interface

Specification

Panasonic JU226A273FC/Mitsumi D353G-2938

2DD (720KB)

9

80

300

2

MFM/FM

+5V +/- 10%

2HD (1.2MB, 3-mode)

15

80

360

2HD (1.44MB)

18

80

300

Item

Vendor &

Model Name

Specification

IBM 20G IBM 30G IBM 40G Toshiba

20G

(MK2018

)

Capacity (MB) 20000

Bytes per sector

Data heads

Drive Format

512

2

30000

512

3

40000

512

4

20000

512

2

Disks 1 2 2 1

3

2

Toshiba

30G

(MK3018

)

30000

512

Toshiba

40G

(MK4018

)

40000

512

4

2

Hitachi

20G

DK23DA

-20F

20000

512

2

1

3

2

Hitachi

30G

DK23DA

-30F

30000

512

Hitachi

40G

DK23DA

-40F

40000

512

4

2

Chapter 1

Hard Disk Drive Interface

Item

Spindle speed

(RPM)

Specification

4200

RPM

4200

RPM

Performance Specifications

Buffer size 2048KB 2048KB

Interface

Max. media transfer rate

(disk-buffer,

Mbytes/s)

ATA-5

216

ATA-5

287

Data transfer rate

(host~buffer,

Mbytes/s)

100 MB/

Sec.

Ultra

DMA mode-5

DC Power Requirements

100 MB/

Sec.

Ultra

DMA mode-5

Voltage tolerance

5V(DC)

+/- 5%

5V(DC)

+/- 5%

4200

RPM

4200

RPM

4200

RPM

2048KB

ATA-5

287

2048KB

ATA-5

235

4200

RPM

4200

RPM

4200

RPM

4200

RPM

100 MB/

Sec.

Ultra

DMA mode-5

100 MB/

Sec.

Ultra

DMA mode-5

5V(DC)

+/- 5%

5V(DC)

+/- 5%

DVD-ROM Interface

Item

Vendor & model name

Performance Specification

Transfer rate (KB/sec)

Data Buffer Capacity

Interface

Applicable disc format

Loading mechanism

Power Requirement

Input Voltage

Specification

Toshiba SD-C2502

With CD Diskette With DVD Diskette

Sustained:

Max 3.6Mbytes/sec

128 KBytes

IDE/ATAPI

Sustained:

Max 10.8Mbytes/sec

DVD: DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border)

CD: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, CD-I, CD-

I Bridge (Photo-CD, Video-CD) Multisession CD (Photo-CD, CD-EXTRA, CD-R,

CD-RW), CD-R (read), CD-RW (read)

Load: Manual

Release: (a) Electrical Release (Release Button)

(b) Release by ATAPI command

(c) Emergency Release

+5 V +/- 5 % (Operating)

+/- 8 % (Start up)

Chapter 1 27

28

Audio Interface

Audio Controller

Item

Audio onboard or optional

Mono or Stereo

Resolution

Compatibility

Mixed sound source

Voice channel

Sampling rate

Internal microphone

Internal speaker / Quantity

Supports PnP DMA channel

Supports PnP IRQ

Video Interface

Specification

Integrated Software Audio in SiS961 South Bridge with Realtek ALC202

AC97 Codec(No SPDIF)

Built-in

Stereo

20 bit stereo Digital to analog converter

18 bit stereo Analog to Ditial converter

Microsoft PC98/PC99, AC97 2.1

Line-in, CD, Video, AUX

8/16-bit, mono/stereo

44.1 KHz

No

Yes/2

DMA channel 00

IRQ3, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11

Item

Chip vendor

Chip name

Chip voltage

Supports ZV (Zoomed Video) port

Specification

SiS

Integrated VGA chip in SiS650 North Birdge

Core/3.3V

No

Video Resolutions Mode (for both LCD and CRT)

Resolution

800x600

1024x768

1152x864

1280x1024

1400x1050

(SXGA+panel only)

16 bits

(High color)

Yes

Yes

Yes

Yes

Yes

32 bits

(True color)

Yes

Yes

Yes

Yes

Yes

Parallel Port

Item

Parallel port controller

Number of parallel port

Location

Connector type

Parallel port function control

Specification

SMSC LPC47N227

1

Rear side

25-pin D-type connector, in female type

Enable/Disable/Auto (BIOS or operating system chooses configuration) by BIOS Setup

Note

: Depending on your operating system, disabling an unused device may help free system resources for other devices.

Chapter 1

Parallel Port

Item

Supports ECP/EPP/Bi-directional (PS/2 compatible)

Optional ECP DMA channel (in BIOS Setup)

Optional parallel port I/O address (in BIOS

Setup)

Optional parallel port IRQ (in BIOS Setup)

Specification

Yes (set by BIOS setup)

Note

: When Mode is selected as EPP mode, “3BCh” will not be available.

DMA channel 1

378h, 278h, 3BCH

IRQ7, IRQ5

USB Port

Item

USB Compliancy Level

OHCI

Number of USB port

Serial port function control

PCMCIA Port

Item

PCMCIA controller

Supports card type

Number of slots

Access location

Supports ZV (Zoomed Video) port

Supports 32 bit CardBus

System Board Major Chips

Item

System core logic

Super I/O controller

Audio controller

Video controller

Hard disk drive controller

Keyboard controller

RTC

Specification

1.1

USB 1.1

3

Enable/Disable by BIOS Setup

Specification

ENE CB1420 CardBus controller

Type-III/II

One type-III or Two type-II

Right panel

No ZV support

Yes (IRQ11)

Controller

SiS650+SiS961(SB)

SMC LPC47N227

Integrated Software Audio in SiS961 South Bridge with Realtek ALC202

AC97 Codec(No SPDIF)

Integrated VGA chip in SiS650 North Birdge

ICH2

NS87591

ICH2

Keyboard

Item

Keyboard controller

Keyboard vendor & model name

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Specification

NS87591

Chicony

87/88/89 keys with 101/102 key emulation

Yes

Yes

Chapter 1 29

30

Battery

Item

Vendor & model name

Battery Type

Pack capacity

Cell voltage

Number of battery cell

Package configuration

Package voltage

Specification

Panasonic

Li-ion

57Wh

3.7V/cell

8

4 cells in series, 2 series in parallel

14.8V

LCD Inverter Specification

This inverter is designed to light up the CCFL of LCD for TravelMate 270 series notebook. It should be supported the following LCD panels.

4

5

6

2

3

No.

1 LG

Hitachi

CPT

CPT

LG

IBM

Supplier Model

LP150x04

TX38D85

CLAA14/XF01

CLAA150PA01

LP150E0/-A2M2

ITSX95C

Type

TFT, 15.0” XGA

TFT, 15.0” XGA

TFT, 14.1” XGA

TFT, 15.0” SXGA+

TFT, 15.0” SXGA+

TFT 15.0” XGA

There are two control signals that come form system to control lamp brightness. One signal is named DAC_BRIG, which limits current to meet LCD lamp current specification. Another one is named PWM, which adjusts lamp brightness. This inverter brightness is adjusted by PWM burst mode. The PWM burst mode is that turning on and off the lamp at rate of 150Hz. The effective brightness is a function of the duty cycle.

Features

1. Wide range 9V to 21V input voltage.

2. Birghtness adjustment by PWM duty mode.

Chapter 1

4

5

3. Automatic brightness compensation for input voltage variation.

Electrical Characteristics

No

.

1

Parameter Symbol

NV_PWR 9

Min.

Typ.

14.8

Max.

21 V

Unit

2

3

6

7

8

9

10

11

Input voltage

Input current

Lamp current

Frequency

Output power

Efficiency

Starting voltage

Starting time

Dispoff#

Limited lamp maximum current

PWM signal

*Note 4

Iin

IL

F

Pout

η

Vs

Tvs

DAC-

BRIG

INV_PW

M

--

2.7

45

--

80%

1600

1

2.8

0

0

142

3.0

30

0.33

--

--

--

55

--

--

3.3

0.5

150

3.3

--

--

6.3

65

4.5

--

---

1.5

3.6

0.8

3.3

158

3.6

100

A mA

--

V

KHz

W

Sec

V

V

V

Hz

V

%

*Note 1

* Note 2

At 0’C

Comment

Backlight on/off signal

Low level

*Note 1

PWM signal frequency

PWM signal amplitude

12

13

Lamp current over-shoot

Current

Waveform factor

I zero-PK --

1.27

--

2

10

1.56

I p

I rms

14 Unbalance

Rate

-10% 0 +10%

I p

−

I

−

p

I rms

15

16

17

Turn off voltage

Voltage

Rise time

Voltage fall time

Voff

Trise

Tfall

--

--

--

--

--

--

100Vp-

P

300us

300us

NOTE: Please pay attention to the fellowing:

*1. Limited lamp maximum current by DAC_BRIC signal:

Chapter 1

%

Multiple

Mulitple

V us us

Duty

=

Ton

-------------------

Period

Line transient (10.8V to

21V/100us) and turn on transient

I

−

p

I rms

PWM=40%

PWM=40%

PWM=40%

31

32

When DAC_BRIG voltage is 0V and INV_PWM enables (100%), lamp has max. current.

When DAC_BRIG voltage is 3.3V and INV_PWM enables (100%), lamp has min. current.

DAC_BRIG signal comes from system chipset with internal resistance of 3K

Ω

*2. Inverter operating frequency should be within specification (45~65kHz) at max. and min. brightness load.

*3. INV_PWM enable implies INV_PWM signal is High level (On duty cycle is 100%). It is a square wave of 150Hz to adjust backlight brightness that is a function of PWM duty cycle. Backlight brightness is maximum value under INV_PWM at 100% and brightness is minimum under

INV_PWM at 30%.

*4.The system interface signals belong to 3.3V.

*5. Please make sure open lamp output voltage should be within starting voltage specification.

*6. Inverter should pass human body safety test.

*7. Inverter should be no smoking by any component open/short test.

*8. Transformer voltage stress should not be over 85% under any condition.

(turn on overshoot transient and line transient.)

*9. Audio noise should be less than 36dB at 10cm distance.

.

Electrical specification

No

.

Symbol Min.

Typ.

Max.

Unit Comment

1 V oper*

Il

Il

--

5.7

2.7

700

6.0

3.0

--

6.3

3.3

Vrms mArms mArms

Lamp operating voltage

DAC_BRIG: 0V,

PWM:100%

DAC_BRIG: 0V,

PWM:30%

F

η

45

80%

55

--

65

-kHz

--

Thermal

All components on inverter board should follow below rules:

1. Component using conditions (component stress) must be within component specification including voltage rating, current rating, temperature etc.

2. Component temperature shold follow below:

K

∆

T <=30 degree C, at 25, 35 degree C.

K

LCD

Component temperature should be less than 70 degree C inside system at 35 degree C.

Item

Vendor & model name

AU UB

141X03

Specification

Samsung

LTN141XF-

L05

Hannstar

HSD150PXII-

B

Hannstar

HSD150PKII-

B

IBM ITUX97C

Mechanical Specifications

LCD display area

(diagonal, inch)

14.1

Display technology

Resolution

TFT

XGA

(1024x768)

14.1

TFT

XGA

(1024x768)

15.0

TFT

XGA

(1024x768)

15.0

TFT

SXGA+

(1400x1050)

15.0

TFT

UXGA

(1600X1200)

Chapter 1

LCD

Item

Supports colors

Optical Specification

Brightness control

262K

Contrast control

Suspend/Standby control

Electrical Specification

Supply voltage for

LCD display (V)

Supply voltage for

LCD backlight

(Vrms) keyboard hotkey

No

Yes

3.3

690

262K

Specification

262K keyboard hotkey

No

Yes keyboard hotkey

No

Yes

3.3

690

3.3

690


No

Yes

3.3

690


No

Yes

3.3

690

AC Adapter

Item

Vendor & model name

Input Requirements

Maximum input current (A,

@90Vac, full load)

Nominal frequency (Hz)

Frequency variation range (Hz)

Nominal voltages (Vrms)

Inrush current

Efficiency

Output Ratings (CV mode)

DC output voltage

Noise + Ripple

Output current

Output Ratings (CC mode)

DC output voltage

Constant output

Dynamic Output Characteristics

Start-up time

Hold up time

Over Voltage Protection (OVP)

Short circuit protection

Electrostatic discharge (ESD)

Dielectric Withstand Voltage

Primary to secondary

Leakage current

Regulatory Requirements

Specification

ADAPTER ADP-65DB BG65W 3 PINS

1.8 A @ 90Vac

0.9 A @ 180Vac

47 - 63

47 - 63

90 - 265

The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac(60Hz) and 230Vac(50Hz) respectively.

It should provide an efficiency of 84% minimum, when measured at maximum load under 115V(60Hz).

19.0V including the effects of line voltage variation, load current, ripple and noise

300mvp-pmax (20MHz bandwidth) for resistor load

0 A (min.) 3.5A (max.)

19.0

3.5A

3 sec. (@115Vac)

6 ms min. (@120 Vac input, full load)

25 V

Output can be shorted without damage, and auto recovery

15kV (at air discharge)

8kV (at contact discharge)

4242 Vdc for 1 second

60uA at 254Vac

1. FCC class B requirements(USA)

2. VDE class B requirements(German)

3. VCCI classII requirements(Japan)

Chapter 1 33

34

Mech. Off (G3)

Soft Off (G2/S5)

ACPI mode

Working (G0/S0)

Standby (S1)

Suspend to RAM (S3)

Save to Disk (S4)

Power Management

All devices in the system are turned off completely.

OS initiated shutdown. All devices in the system are turned off completely.

Individual devices such as the CPU and hard disk may be power managed in this state.

CPU in Stop Clock state

VGA Standby, turn off back-light

PCMCIA Standby

Audio Power Down

Hard Disk Spin Down motor

Super I/O Power down

CPU set power down

VGA Suspend

PCMCIA Suspend

Audio Power Down

Hard Disk Power Down

CD-ROM Power Down

Super I/O Low Power mode

Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system.

Environmental Requirements

Item

Temperature

Operating

Non-operating

Non-operating

Humidity

Operating

Non-operating

Non-operating

Vibration

Operating (unpacked)

Non-operating (unpacked)

+5~+35

-20~+50

-20~+50

°

C

°

C

°

C (storage package)

Specification

10% to 90% RH, non-condensing

10% to 90% RH, non-condensing (unpacked)

10% to 90% RH, non-condensing (storage package)

5~500Hz: 1.0G

50~500Hz: 2.16G

Mechanical Specification

Item

Dimensions

Weight

I/O Ports

Drive Bays

Material

Indicators

Specification

322mm (W) x 272mm (D) x 38.0 mm(H) for 14.1 LCD model

327mm (W) x 272mm (D) x 38.5mm (H) for 15.0 inch model

6.71lb~7.2lb (including HDD, CD-ROM, FDD and BATT) for 14.1 inch model

6.78lb ~7.5lb(including HDD, CD-ROM, FDD and BATT) for 15.0 inch model

1 parallel port (25 pins) EPP/ECP capability, 1 CRT port (15 pins) supports DDC

2B, 1 TV-out connector, 1 microphone-in port, 1 headphone-out with SPDIF port,

1 AC adapter jack (2 pins), 1 type III or type II PCMCIA card bus slots, 3 USB ports (4 pins), 1 RJ-11/RJ-45 port

One

Plastic PC+ABS (Bayer OM105Q)

Power, Media activity, Battery charge, Wireless communication, Caps lock, Num lock and Scroll lock indicators

Chapter 1

Mechanical Specification

Item

Switch Power switch

Lid switch

Internet switch

Wireless ON/OFF switch

E-mail switch

Memory Address Map

Memory Address

00100000h-000F0000h

000CD000h-000C0000h

000C0000h-000A0000h

000A0000h-00000000h

I/O Address Map

I/O Address

000-00F

020-021

040-043

060, 064

061

061

070-071

080-08F

0A0-0A1

0C0-0DF

0F0-0FF

170-177

1F0-1F7

220-22F

240-24F

278-27F

378,37A

3B0-3BB

3C0-3DF

3F0h-3F7

3F0-3F7

480-48F, 4D6

4D0-4D1

CF8-CFF

IRQ Assignment Map

Interrupt Channel

IRQ00

IRQ01

IRQ02

IRQ03

Chapter 1

64KB

128 KB

640KB

Size

Specification

Function

DMA controller-1

Interrupt controller-1

Timer 1

Keyboard controller 38859 chip select

System speaker out

System speaker

Real-time clock and NMI mask

DMA page register

Interrupt controller-2

DMA controller-2

Numeric data processor

2nd EIDE device (CD-ROM) select

1st EIDE device (hard drive) select

Audio

Audio (optional)

Parallel port 3

Paraller port 1

Video Controller

Standard Floppy Disk Controller

Floppy disk controller

DMA controller-1

PCI configuration register

Function

System BIOS

VGA BIOS

Video memory (VRAM)

Conventional memory

Function(Hardware)

System timer

Keyboard

Programmable Interrup Controller

Free by default or Generic

35

36

IRQ Assignment Map

Interrupt Channel

IRQ04

IRQ05

IRQ06

IRQ07

IRQ08

IRQ09

IRQ10

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

DMA Channel Assignment

DMA Channel

00

01

02

03

Function(Hardware)

Communications Port (COM1)

PCI AUDIO/MODEM


ECP Printer Port (LPT1)

Real Time Clock

SCI

LAN/Universal Serial Bus

PCMCIA/VGA

Mouse

Numeric data processor

Primary IDE controller (hard disk)

Secondary IDE controller (CD-ROM drive)

PnP Audio System CODEC

Function(Hardware)

Free


ECP Printer Port (default)

Chapter 1

Chapter 2

System Utilities

BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/

Output System).

Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4

Troubleshooting when problem arises.

To activate the BIOS Utility, press m

during POST (when “Press <F2> to enter Setup” message is prompted on the bottom of screen).

PhoenixBIOS Setup Utility

Main

System Devices Security Boot Info. Exit

Item specific Help

System Tim e:

System Date:

Floppy Disk Drive

Internal Hard Disk:

ATAPI Device :

Boot Display Device:

[09:00:00]

[01/01/2002]

1.44 MB

[ xxxxx MB]

[ Model Name]

[Both]

<Tab>, <Shift-Tab>, or

Floppy disk size

Disk Size

Screen Expansion:

Television Type:

VGA Memory:

[Enabled]

[NTSC]

[32MB]

Select NTSL or PAL standard

VGA Memory Size Configuration

F1

Help

↑↓

Select Item F5/F6 Change Values

F9

Setup defaults

Esc

Exit

←→

Select Menu

Enter

Select

4

Sub-Menu

F10

Save and Exit

Navigating the BIOS Utility

There are six menu options: Main, System Devices, Security, Boot, Info. and Exit.

Follow these instructions:

K

K

To choose a menu, use the cursor left/right keys ( zx

).

To choose a parameter, use the cursor up/down keys ( wy

).

K

K

K

K

To change the value of a parameter, press p

or q

.

A plus sign (+) indicates the item has sub-items. Press e

to expand this item.

Press

^

while you are in any of the menu options to go to the Exit menu.

In any menu, you can load default settings by pressing t

. You can also press u

to save any

Chapter 2 37

changes made and exit the BIOS Setup Utility.

NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item

Specific Help part of the screen. Read this carefully when making changes to parameter values.

38 Chapter 2

Main

The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters.

PhoenixBIOS Setup Utility

Main

System Devices Security Boot Info. Exit

Item specific Help

System Time: [09:00:00]

System Date:

Floppy Disk Drive

Internal Hard Disk:

ATAPI Device :

Boot Display Device:

Screen Expansion:

Television Type:

[01/01/2002]

1.44 MB

[ xxxxx MB]

[ Model Name]

[Both]

[Enabled]

[NTSC]

<Tab>, <Shift-Tab>, or

Floppy disk size

Disk Size

Select NTSL or PAL standard

VGA Memory: [32MB] VGA Memory Size Configuration

F1

Help

↑↓

Select Item F5/F6

Change Values

F9

Setup defaults

Esc

Exit

←→

Select Menu

Enter

Select

4

Sub-Menu

F10

Save and Exit

NOTE: The screen above is for reference only. Actual values may differ.

Chapter 2 39

40

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings..

Parameter

System Time

System Date

Floppy Disk Drive

Internal Hard Disk

ATAPI Device

Boot Display Device

Screen Expansion

Television Type

VGA Memory

Description

Sets the system time.

Sets the system date.

Format/Option

Format: HH:MM:SS

(hour:minute:second)System Time

Format MM/DD/YYYY (month/day/ year)

System Date

Shows floppy drive type information.

Shows the hard disk types and capacity. If there is no hard disk present or unknown type, “None” should be shown on this field, otherwise the capacity must be shown.

Auto detects and shows the CD-ROM, DVD-

ROM or CD-RW types. If there is no ATAPI

Device present or unknown type, “None” should be shown on this field, otherwise the model name must be shown.

Both: Simultaneously enable both the integrated

LCD screen and the system’s external video port

(for an external CRT or projector).

Auto-Selected: During power on process, the system will detect if any display device is connected on external video port. If any external display device is connected, the power on display will be in CRT (or projector) only mode.

Otherwise it will be in LCD only mode.

Option:

Both

or Auto-Selected

Option:

Enabled

or Disabled

Selects NTSC or PAL standard.

Specifies the amount of main memory to allocate for VGA.

Option:

NTSC

or PAL

Option:

32MB

/16MB/64MB

NOTE: The sub-items under each device will not be shown if the device control is set to disable or auto. This is because the user is not allowed to control the settings in these cases.

Chapter 2

System Devices

The System Devices screen contains parameters involving your hardware devices. It also provides advanced settings of the system.

P h o e n ix B IO S S e tu p U tility

M a in

S y s te m D e v ic e s S e c u rit y B o o t In f o . E x it

Ite m s p e c ific H e lp

P S /2 P o in tin g D e v ic e

S e ria l P o rt:

B a s e I/O a d d re s s

In te r ru p t

P a ra lle l P o r t:

M o d e :

B a s e I/O a d d re s s :

In te r ru p t

E C P D M A c h a n n e l:

In te l® S p e e d S te p ™ T e c h n o lo g y

[B o th ]

[E n a b le d ]

[3 F 8 h ]

[IR Q 4 ]

[E n a b le d ]

[E C P ]

[3 7 8 h ]

[IR Q 7 ]

[D M A 1 ]

[ A u to m a tic ]

F 1

H e lp

↑ ↓

S e le c t Ite m F 5 /F 6 C h a n g e V a lu e s

F 9

S e tu p d e fa u lts

E s c

E x it

← →

S e le c t M e n u

E n te r

S e le c t

4

S u b -M e n u

F 1 0

S a v e a n d E x it

The table below describes the parameters in the screen. Settings in boldface are the default and suggested parameter settings.

Parameter

PS/2 Pointing Device

Serial Port

Base I/O address

Interrupt

Parallel Port

Mode

Base I/O address

Interrupt

Mode

ECP DMA Channel

Description

Determines whether or not to disable the internal touchpad of a PS/2 pointing device is connected.

Enables, disables or auto detects the serial port.

Sets the I/O address of the serial port.

Sets the interrupt request of the serial port.

Enables, disables or auto detects the parallel port.

Sets the operation mode of the parallel port.

Sets the I/O address of the parallel port. This parameter is enabled only if Mode is set to ECP or

Bi-directional.

Sets the interrupt request of the parallel port.

Sets the operation mode of the parallel port.

Sets a DMA channel for the printer to operate in

ECP mode. This parameter is enabled only if Mode is set to ECP.

Options

Both

or Auto-Selected

Enabled

/Disabled/Auto

3F8h

/2F8h/3E8h/2E8h

IRQ4/

IRQ3

Enabled

/Disabled/Auto

ECP

, EPP, Normal or Bi-directional

378h

, 278h or 3BCh

IRQ 7

or IRQ5

ECP

, EPP or Bi-directional

DMA3

or DMA1

Chapter 2 41

Security

The Security screen contains parameters that help safeguard and protect your computer from unauthorized use.

P h o e n ix B IO S S e tu p U tility

M a in S ys te m D e v ice s

S e c u rity

B o o t In fo .

E x it

Ite m s p e c ific H e lp

U s e r P a s s w o rd is C le a r

A d m in is tra to r P a s s w o rd is

S e t U s e r P a s s w o rd

S e t A d m in is tra to r P a s s w o rd

P a s s w o rd R e q u ire d to :

B o o t:

P ro c e s s o r S e ria l N u m b e r :

C le a r

[E n te r]

[E n te r]

[E n a b le d ]

[E n a b le d ]

S u p e rv is o r P a s s w o rd c o n tro ls a c c e s s to th e s e tu p u tility

F 1

H e lp

↑ ↓

S e le c t Ite m F 5 /F 6 C h a n g e V a lu e s

F 9

S e tu p d e fa u lts

E s c

E x it

← →

S e le c t M e n u

E n te r

S e le c t

4

S u b -M e n u

F 1 0

S a v e a n d E x it

42 Chapter 2

The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings.

Parameter

User Password is

Administrator Password is

Set User Password

Set Administrator Password

Password require to

Boot

Description

Shows the setting of the user password.

Shows the setting of the administrator password

Press Enter to set the user password. When set, this password protects the BIOS Setup

Utility from unauthorized access.

Press Enter to set the administrator password.

When set, this password protects the BIOS

Setup Utility from unauthorized access.

Defines whether a password is required or not while the events defined in this group happened. The following sub-options are all requires the Admininstrator password for changes and should be grayed out if the user password was used to enter setup.m (When enabled, the user password protects the computer from unauthorized access during boot up.)

Allows the user to specify whether or not a password is required to boot.

Option

Clear

or Set

Clear

or Set

Disabled

Disabled

or Enabled

or Enabled

NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password. If you forget your password, you may have to return your notebook computer to your dealer to reset it.

Setting a Password

Follow these steps as you set the user or the administrator password:

1.

Use the w

and y

keys to highlight the Set Administrator Password parameter and press the e

key. The

Set Administrator Password box appears:

2.

Type a password in the Enter new password field. The password length can not exceeds 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm new password field.

IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.

3.

Press

e

.

After setting the password, the computer sets the User Password parameter to “Set”.

4.

If desired, you can opt to enable the Password on boot parameter.

5.

When you are done, press u

to save the changes and exit the BIOS Setup Utility.

Removing a Password

Follow these steps:

1.

Use the w

and y

keys to highlight the Set User Password parameter and press the e

key. The Set

Password box appears:

Chapter 2 43

2.

Type the current password in the Enter Current Password field and press e

.

3.

Press e

twice without typing anything in the Enter New Password and Confirm New Password fields.

The computer then sets the Administrator Password parameter to “Clear”.

4.

When you have changed the settings, press u


Changing a Password

1.

Use the w

and y

keys to highlight the Set User Password parameter and press the e

key. The Set

Password box appears:

2.

Type the current password in the Enter Current Password field and press e

.

3.

Type a password in the Enter New Password field. Retype the password in the Confirm New Password field.

4.

Press e

. After setting the password, the computer sets the User Password parameter to “Set”.

5.

If desired, you can enable the Password on boot parameter.

6.

When you are done, press u


If the verification is OK, the screen will display as following.

44

The password setting is complete after the user presses u

.

If the current password entered does not match the actual current password, the screen will show you the

Setup Warning.

Chapter 2

If the new password and confirm new password strings do not match, the screen will display the following message.

Chapter 2 45

Boot

This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.

46 Chapter 2

Info.

This menu provides you the information of the system.

Parameter

System BIOS Version

VGA BIOS Version

Serial Number

UUID Number

System Memory

Extended Memory

Description

Displays system BIOS version

Displays VGA BIOS version

UUID=16bytes

This field reports the memory size of system base memory. The size is fixed to 640KB.

This field reports the memory size of the extended memory in the system. Extended memory size=Total memory size –

1

MB

Chapter 2 47

Exit

The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use.

48

The table below describes the parameters in this screen.

Parameter

Saving Changes and Exit

Discarding Changes and

Exit

Get Default Values

Description

Saves your changes to CMOS and exits System Setup (same as u

).

Discards changes made and exits System Setup.

Loads default settings for all parameters (same as t

).

Chapter 2

BIOS Flash Utility

The BIOS flash memory update is required for the following conditions:

K

K

K

New versions of system programs

New features or options

Restore a BIOS when it becomes corrupted.

Use the Phlash utility to update the system BIOS flash ROM.

NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery

Diskette before you use the Phlash utility.

NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.

NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not completely loaded.

Fellow the steps below to run the Phlash.

1.

Prepare a bootable diskette.

2.

Copy the Phlash utilities to the bootable diskette.

3.

Then boot the system from the bootable diskette. The Phlash utility has auto-execution function.

System Utility Diskette

This utility diskette is for the Acer TravelMate 270 series notebook machine. You can find the utility in Service

CD kit. It provides the following functions:

1.

Panel ID Utility

2.

Thermal & Fan Utility

3.

Mother Board Data Utility

To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed.

NOTE:

This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.

System Diagnostic Diskette

IMPORTANT:

1

The diagnostics program we use for TravelMate 270 series is not exactly the same as PQA

(Product Quality Assurance), the diagnostic program we used to employ in other model. The system diagnostic utilities is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, find it in the TravelMate 270 series service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program. Please contact your regional offices or the responsible personnel/channel to provide you with further technical details.

NOTE: For ASSY Function Test Procedure, please prepare the following items for system components test:

SIO/PIO loopback, diskette, mouse (PS/2), CD-Disk (Test Program), battery pack, SYS_card (Card

Bus)X2, AC-adapter, keyboard, external speaker and feather.

1

New added description. Please pay attention to it.

Chapter 2 49

Running Diagnostics Program

1.

BIOS Re-flash

Insert CD-Disk and floppy disk then boot from floppy disk drive to BIOS re-flash.

2.

Serial Port, Parallel Port and FDD Test

Insert SIO/PIO loopback to serial/parallel port. Place the diskette in the floppy diskette drive. Then run the test utility.

50

3.

CMOS RTC and FDD Test

Insert the diskette to the floppy disk drive for test.

Chapter 2

.

.

4.

Thermal Test

.

5.

Config Test

6.

1394 ID Check

If you need to confirm whether the 1394GUID serial number has been input or not, you can run this utility.

Press

^ then Y key to next test.

Chapter 2 51

7.

Touchpad Test

After you run the utility, please point and move your finger on the touchpad. Then see if the movement of the cursor can reach to left top (X=0, Y=0). Press the right and left button then continue next test.

52

8.

VGA R.G.B. Mode Test

Inspects red, green and blue color of display quality. Press any key to continue next test.

Chapter 2

9.

FAN Test

Check if the fan has turned on or not. You can confirm the function by a feather.

10. Keyboard Test

Press all keys according to this order--from left to right and from up to down to test each key’s function. If pass then press b

+ Break to continue the next test.

11. 32bit Systemcard Test

Insert two pieces of Syscard (Card bus) into PCMCIA slots for test.

Chapter 2 53

12. Audio Test

Test the left channel first. After you hear a sound press e to test the right channel.

54

13. Battery Charge Test

Plug in AC adapter to the system for test.

Chapter 2

Chapter 3

Machine Disassembly and Replacement

This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting.

To disassemble the computer, you need the following tools:

K

K

K

K

K

K

Wrist grounding strap and conductive mat for preventing electrostatic discharge

Small Philips screw driver

Philips screw driver

Flat head screwdriver

Large flat head screw driver

Tweezers

K Nut driver

NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.

When you remove the stripe cover, please be careful not to scrape the cover.

Chapter 3 55

General Information

Before You Begin

Before proceeding with the disassembly procedure, make sure that you do the following:

1.

Turn off the power to the system and all peripherals.

2.

Unplug the AC adapter and all power and signal cables from the system.

3.

Remove the battery pack.

NOTE: TravelMate 270 series product uses mylar or tape to fasten the FFC/FPC/connectors/cable, you may need to tear the tape or mylar before you disconnect different FFC/FPC/connectors.

56 Chapter 3

Disassembly Procedure Flowchart

The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.

Screw List

F

G

D

E

Item

A

B

C

Description

CPU FRAME NUT

Screw, #4-40UNF

Screw, M2.0X2.5NL

Screw, M2.0X3

Screw, M2.0X3NL

Screw, M2.0X5

Screw, M2.0X7

Chapter 3 57

O

P

Q

L

M

N

R

S

Item

H

I

J

K

Description

Screw, M2.0X0.4P+3FP-ZK(NL)

Screw, M2.5X12

Screw, M2.5X18

Screw, M2.5X3NL

Screw, M2.5X4

Screw, M2.5X5

Screw, M2.5X7NL

Screw, M2.5X9NL

Screw, M3.0X3

Screw, TPB-1.7 3.5P-ZK(NL)

Thermal screw with spring

Thermal screw with white spring

58 Chapter 3

Removing the Battery Pack

1.

Press the battery lock and slide the battery latch to the right.

2.

Then remove the battery.

Chapter 3 59

Removing the HDD Module/Memory/FDD Module/Optical Module and

CPU

Removing the HDD Module

1.

Remove the two screws that secure the HDD module.

2.

Then take the HDD module away.

Removing the Memory

1.

Remove the screw as shown here.

2.

Remove the DIMM door.

3.

Then prize out the memory with the fingures.

Removing the FDD Module

1.

Remove the screw that secures the FDD module.

2.

Disconnect FDD FPC.

3.

Then remove the FDD module.

Removing the Optical Module

1.

Remove the screw that secures the optical module.

2.

Push the optical module outwards.

3.

Then take out the optical module.

60 Chapter 3

Removing the CPU

1.

Replace the screw that secure the heatsink cover.

2.

Remove the heatsink cover.

3.

Disconnect the fan power cable.

4.

Remove the two screws that secure the fan.

5.

Then remove the fan.

6.

Remove the four screws as shown.

7.

Then remove the heatsink.

8.

Unlock the CPU lock with the flat head screwdriver.

9.

Then remove the CPU

Chapter 3 61

62 Chapter 3

Removing the LCD Module and Switch Board

Removing the LCD Module

1.

Remove the two (one on each side) screws holding the middle cover.

2.

Use a tool to pull the keyboard locks outwards as shown here.

3.

Prize the middle cover with a plastic flat head screwdriver.

4.

Unscrew the two screws as shown here.

5.

Place the keyboard as the picture shows.

6.

Disconnect the keyboard cable..

7.

Disconnect the LCD power cable.

8.

Unscrew the two screws as shown here. One on each side.

9.

Then, remove the two screws as shown here. One on each side.

10. Remove the two screws holding the LCD hinges.

11. Then, remove the LCD module from the main unit.

Chapter 3 63

Removing the Switch Board

1.

Unscrew the two screws that secure the switch board.

2.

Then remove the switch board from the main unit.

64 Chapter 3

Disassembling the Main Unit

Separate the main unit into the logic upper and the logic lower assembly

1.

Unscrew the two screws holding the Mini PCI EMI shielding then remove it from the main unit.

2.

Disconnect the audio board FFC..

3.

Remove the 11 screws on the lower case.

4.

Remove the 5 screws holding the upper case.

5.

Disattach the logic upper form the logic lower..

Disassembling the logic upper

1.

Unscrew the 7 screws holding the touchpad bracket. Then remove the touchpad bracket.

2.

Disconnect the two speakers’ cable.

3.

Disconnect the touchpad FFC from the audio board.

4.

Unscrew one screw as shown here. Then turn over the audio board.

Chapter 3 65

66

5.

Disconnect the phone jack FFC from the audio board. Then remove the audio board.

6.

Disconnect the audio board FFC from the audio board.

7.

Disattach the touchpad cover latch.

8.

Turn over the upper case and disattach the touchpad cover from the upper case.

9.

Remove the touchpad.

10. Disconnect the touchpad FFC.

11. Unscrew the screws holding the speakers; one on each side.

12. Remove the two screws that holds the wireless card antenna line; two on each side.

13. Unscrew the two screws that secure the hinge saddles, then remove the right and left hinge saddles.

14. Remove the two screws holding the phone jack board. Then remove the phone jack board shielding.

15. Disconnect the phone jack FFC.

16. Remove the EMI shielding from the upper case.

Chapter 3

Disassembling the logic lower

1.

Tear off the mylar that fastens the wireless care power cable.

2.

Diconnect teh wireless card power cable and remove it from the main board.

3.

Unscrew the three screws that secures main board to the lower case.

4.

Remove the six nuts with nut screwdriver. two screws that secure the main board.

5.

Then take out the main board from the lower case..

6.

Remove the four screws holding the optical drive bracket then remove it from the main board.

7.

Remove the four screws that secures the PCMCIA slot and remove it from the main board.

Chapter 3 67

Disassembling the LCD Module

1.

Remove the two screwpad then unscrew the two screws on the LCD bezel. One on each side.

2.

Disattach the LCD bezel from the upper side of the LCD module carefully..

3.

Unscrew the screw that holds the LCD inverter.

4.

Disconnect the LCD wire set and LCD power cable from the LCD inverter.

5.

Remove the eight screws that secure the LCD to LCD panel; four on each side.

6.

Remove the LCD from the LCD panel.

7.

Remove the six screws holding the right and the left LCD brackets. Four on each side.

8.

Tear off the mylar that fastens the LCD wire set..

9.

Disconnect the LCD wire set.

10. Unscrew the two screws that secure the right and left hinges. Then remove the two hinges.

11. Unscrew the three screws then remove the LCD latch.

68 Chapter 3

Disassembling the External Modules

Disassembling the HDD Module

1.

Remove the four (two on each side) screws on HDD carrier.

2.

Remove the HDD EMI shielding and take out the HDD from the carrier.

3.

Disconnect the hard disk drive connector.

Disassembling the Floppy Disk Drive Module

1.

Remove the four screws (two on each side) that secure the FDD to the FDD bracket. Then remove the

FDD from the FDD bracket.

2.

Disconnect FDD FFC.

3.

Use a tool (a tip of a pen or an uncurved paper clipper) to release the FDD door lock on one side, then the other. And you can remove the FDD door.

Disassembling the Optical Drive Module

1.

Unscrew the two screws holding the optical bracket.

2.

Then remove the optical bracket.

Chapter 3 69

70 Chapter 3

Chapter 4

Troubleshooting

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test this model (TravelMate 270 series). Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.

Obtain the failed symptoms in as much detail as possible.

2.

Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.

If any problem occurs, you can perform visual inspection before you fellow this chapter’s instructions. You can check the following: power cords are properly connected and secured; there are no obvious shorts or opens; there are no obviously burned or heated components; all components appear normal.

4.

After you perform visual inspection you can also verify the following: ask the user if a password is registered and, if it is, ask him or her to enter the password.

verify with the customer that Wndows XP is installed on the hard disk. Operating systems that were not preinstalled by Acer can cause malfunction.

make sure all optional equipment is removed from the computer.

make sure the floppy disk is empty.

5.

Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

POST detects an error and displayed messages on screen.

The diagnostic test detected an error and displayed a FRU code.

Other symptoms (i.e. LCD display problems or others).

Symptoms cannot be re-created (intermittent problems).

Go To

“Power System Check” on page 73.

“Power-On Self-Test (POST) Error Message” on page 77

“Undetermined Problems” on page 84

“Error Message List” on page 78

“System Diagnostic Diskette” on page 49


Use the customer-reported symptoms and go to


“Intermittent Problems” on page 83

“Undetermined Problems” on page 84

Chapter 4 71

System Check Procedures

External Diskette Drive Check

Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device. See “System Diagnostic Diskette” on page 49 for details.

1.

The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly after cleaning, go to next step.

2.

Boot from diagnostic program (see“System Diagnostic Diskette” on page 49)

3.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the main board.

If the error still remains:

1.

Reconnect the external diskette drive module.

2.

Replace the external diskette drive module.

3.

Replace the main board.

External CD-ROM/DVD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM/DVD-ROM. Make sure that the CD-

ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.

Insert an audio CD into the CD/DVD drive. If the CD/DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD/DVD LED on the front panel does not emit light as it read the data from the audio CD, then go to next step. However, if the CD/DVD drive can not read data from the audio CD, you may need to clean the CD/DVD drive with a CD/DVD drive cleaning disk.

2.

Make sure that the appropriate driver has been installed on the computer for the CD/DVD drive.

3.

Boot from the diagnostics diskette and start the diagnostics program (refer to “System Diagnostic

Diskette” on page 49.)

4.

See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test.

5.

Follow the instructions in the message window.

If an error occurs, reconnect the connector on the main board. If the error still remains:

1.

Reconnect the CD-ROM/DVD-ROM module.

2.

Replace the CD-ROM/DVD-ROM module.

3.


72 Chapter 4

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board.

If the keyboard cable connection is correct, run the Keyboard Test. See “System Diagnostic Diskette” on page

49 for more details.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.

Reconnect the keyboard cables.

2.

Replace the keyboard.

3.


The following auxiliary input devices are supported by this computer:

K

K

Embedded Numeric Keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

Memory Check

Memory errors might stop system operations, show error messages on the screen, or hang the system.

Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http://www.passmark.com to download the shareware

“BurnIn Test V.3.0”. You may test the memory with this program under Window XP environment.

NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

Power System Check

To verify the symptom of the problem, power on the computer using each of the following power sources:

1.

Remove the battery pack.

2.

Connect the power adapter and check that power is supplied.

3.

Disconnect the power adapter and install the charged battery pack; then check that power is supplied by the battery pack.

If you suspect a power problem, see the appropriate power supply check in the following list:

K

K

“Check the Power Adapter” on page 74

“Check the Battery Pack” on page 75

Chapter 4 73

Check the Power Adapter

Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure

Pin 1: 19V

Pin 2: 0V, Ground

1.

If the voltage is not correct, replace the power adapter.

2.

If the voltage is within the range, do the following:

K

K


If the problem is not corrected, see “Undetermined Problems” on page 84.

K If the voltage is not correct, go to the next step.

NOTE: An audible noise from the power adapter does not always indicate a defect.

3.

If the DC-IN indicator does not light up, check the power cord of the power adapter for correct continuity and installation.

4.

If the operational charge does not work, see “Check the Power Adapter” on page 74.

74 Chapter 4

Check the Battery Pack

To check the battery pack, do the following:

From Software:

1.

Check out the Power Options in control Panel

2.

In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total

Battery Power Remaining are correct.

3.

Repeat the steps 1 and 2, for both battery and adapter.

4.

This helps you identify first the problem is on recharging or discharging.

From Hardware:

1.

Power off the computer.

2.

Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground).

3.

If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

4.

If the voltage is within the normal range, run the diagnostic program.

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature.

Re-install the battery pack.

If the charge indicator still does not emit, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Touchpad Check

If the touchpad doesn’t work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU:

1.

After rebooting, run Touch pad/PS2 Mode Driver.

2.

Run utility with the PS/2 mouse function and check if the mouse is working.

3.

If the PS/2 mouse does not work, then check if the main board to switch board FPC is connected well.

4.

If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly.

5.

If there is still an error after you have connected the touch pad FPC to the main board properly, then replace the touch pad or touch pad FPC. The touch pad or touch pad FPC may be damaged.

6.

Replace switch board.

7.

If the touch pad still does not work, then replace the FPC on Track Pad PCB.

After you use the touchpad, the pointer drifts on the screen for a short time. This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

Display Check

1.

Connect an external display to the computer’s external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn+ p

to switch to the external display.

2.

If the external display works fine, the internal LCD may be damaged. Then perform the following steps:

Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step.

Replace the inverter board, then run the display test program again. If the problem still occurs, go on next step.

Replace the LCD module with a new one then run the display test again. If the probelm still happens, continue next step.

Replace LCD/FL cable with a new one then execute the display diagnostic again. If the problem

Chapter 4 75

still occurs, continue next step.

Replace the CPU with another of the same specifications. If the problems still occurs, go to next step.

The main board may be damaged. Replace main board.

3.

If the external monitor has the same problem as the internal monitor, the main board may be damaged.

Please insert the diagnostic disk and run the display test program and go through the sub-steps under step 2.

Sound Check

To determine if the computer’s built-in speakers are functioning properly, perform the following steps. Before you start the steps below, adjust the speaker volume to an appropriate level.

1.

Try different audio sources. For example, employ audio CD and ditital music file to determine whether the fault is in the speaker system or not. If not all sources have sound problem, the problem is in the source devices. If all have the same problem, continue next step.

2.

Connect a set of earphone or external speakers. If these devices work fine, go to next step. If not, then the main board may be defective or damaged. Replace the main board.

3.

Follow the disassembling steps in Chapter 3. Esure the speaker cable is firmly connected to the main board. If the speaker is still a malfunction, go on next step.

4.

If the speakers do not sound properly, the speakers may be defective or damaged. Replace the speakers.

If the problem still occurs, then replace the main board.

76 Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes. The most likely cause is listed first.

NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a computer.

If the symptom is not listed, see “Undetermined Problems” on page 84.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

NOTE: Most of the error messages occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured.

NOTE: If the system fails after you make changes in the BIOS Setup Utility menus, reset the computer, enter

Setup and install Setup defaults or correct the error.

Chapter 4 77

Index of Error Messages

Error Message List

0211 Keyboard error

0212 Keyboard Controller Failed

0213Keyboard locked - Unlock key switch

0220 Monitor type does not match CMOS - Run

SETUP

Error Messages

0200 Failure Fixed Disk

0230 System RAM Failed at offset: nnnn

FRU/Action in Sequence

Hard disk error detected.

Check to see if fixed disk is attached properly.

Enter the BIOS Setup Utility and verify the hard disk is detected.

see “Keyboard or Auxiliary Input Device Check” on page 73. see “Keyboard or Auxiliary Input Device Check” on page 73.

May require replacing the keyboard controller.

Unlock the system to proceed.

Display device mismatch.

Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart the computer.

Shadow RAM test failed

Main board

0231 Shadow RAM Failed at offset: nnnn System RAM test failed

Main board

0232 Extended RAM Failed at address line: nnnn Extended RAM test failed

Main board

0250 System battery is dead - Replace and run

SETUP

0251 System CMOS checksum bad - Default configuration used

0260 System timer error

0270 Real time clock error

0280 Previous boot incomplete - Default configuration used

0281 Memory size found by POST differed from

EISA CMOS

CMOS clock battery needs to be replaced. Replace the battery and run BIOS Setup Utility to reconfigure system time, then reboot system.

CMOS has been corrupted or modified incorrectly.

Run BIOS Setup Utility and verify the parameters; then save and restart the computer.

Check the system battery.

System timer test fiailed, and the main board needs to be repaired.

Run BIOS Setup Utility to reconfigure system time, then reboot system.

Main board

RTC battery

Run BIOS Setup Utility to reconfigure system time, then reboot system.

Main board

Previous boot-up was not copleted successfully.


RTC battery

Main board

Run “Load Setup Defaults” in BIOS Setup Utility.

Main board

02B0 Diskette drive A error

02B2 Incorrect Drive A type - run SETUP

Drive A: or B: is present but fails the BIOS POST diskette tests.

Check the drive is defined with the proper diskette type in BIOS

Setup Utility

Check if the diskette drive is attached correctly.

See “External Diskette Drive Check” on page 72.

Type of floppy drive A: not correctly identified in Setup.

Main board

02D0 System cache error - Cache disabled RAM cache failed and BIOS disabled the cache.

On older boards, check the cache jummpers. You may have to replace the cache.

Main board

78 Chapter 4

Error Message List

Error Messages

02F0 CPU ID

02F4 EISA CMOS not writeable

02F5 DMA Test Failed

02F6 Software NMI Failed

02F7 Fail-Safe Timer NMI Failed

Invalid System Configuration Data

Operating system not found

Parity Check 1 nnnn

Parity Check 2 nnnn

FRU/Action in Sequence

CPU socket number for Multi-Processor error.

Main board

System unable to write to EISA CMOS.

Main board

System unable to write to DMA (Direct Memory Access) registers.

Main board

System unable to generate software NMI (Non-Maskable Interrupt).

Main board

Fail-Safe Timer takes too long.

Main board

Error with NVRAM (CMOS) data.

Enter the BIOS Setup Utility and verify the parameters (try loading the default settings); then save and restart your computer.

Main board

Operating system cannot be found on the boot device.


Recover hard disk.

Reinstall the operating system.

Parity error found on system bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays.

Parity error found on I/O bus. BIOS attempts to locate the address and display it on the screen. If it cannot locate the address, it displays .

Chapter 4 79

Index of Symptom-to-FRU Error Message

LCD-Related Symptoms

Symptom / Error

LCD backlight doesn't work

LCD is too dark

LCD brightness cannot be adjusted

LCD contrast cannot be adjusted

Unreadable LCD screen

Missing pels in characters

Abnormal screen

Wrong color displayed

LCD has extra horizontal or vertical lines displayed.

Action in Sequence

Enter BIOS Utility to execute “Load Setup Defaults” on Exit screen, then reboot system.

Reconnect the LCD connectors.

Keyboard (if contrast and brightness function key doesn't work).

LCD cable

LCD inverter

LCD

Main board

Reconnect the LCD connector

LCD cable

LCD inverter

LCD

Main board

LCD inverter

LCD cable

LCD

Main board

Indicator-Related Symptoms

Symptom / Error

Indicator incorrectly remains off or on, but system runs correctly


Reconnect the inverter board

Inverter board

Main board

Power-Related Symptoms

Symptom / Error

Power shuts down during operation

The system doesn’t power-on.

The system doesn’t power-off.

Battery can’t be charged


Power source (battery pack and power adapter). See “Power

System Check” on page 73.

Battery pack

Power adapter

Hard drive & battery connection board

Main board


System Check” on page 73“.

Battery pack

Power adapter

Hard drive & battery connection board

Main board


System Check” on page 73.

Hold and press the power switch for more than 4 seconds.

Main board

See “Check the Power Adapter” on page 74.

Battery pack

Main board

80 Chapter 4

PCMCIA-Related Symptoms

Symptom / Error

System cannot detect the PC Card (PCMCIA)


See “System Diagnostic Diskette” on page 49. Please run Sycard 32

Bit test.

PCMCIA slot assembly

Main board

PCMCIA slot assembly PCMCIA slot pin is damaged.

Memory-Related Symptoms

Symptom / Error

Memory count (size) appears different from actual size.


DIMM

Main board

Speaker-Related Symptoms

Symptom / Error

In Windows, multimedia programs, no sound comes from the computer.


See “Sound Check” on page 76

Audio driver

Speaker

Main board

Internal speakers make noise or emit no sound.

See “Sound Check” on page 76

Speaker

Main board

Power Management-Related Symptoms

Symptom / Error

The system will not enter hibernation

The system doesn't enter hibernation mode and four short beeps every minute.

The system doesn’t enter standby mode after closing the LCD

The system doesn't resume from hibernation mode.


Keyboard (if control is from the keyboard)

Hard disk drive

Main board

Press Fn+F4 and see if the computer enters hibernation mode.

Touchpad

Keyboard

Hard disk connection board

Hard disk drive

Main board

LCD cover switch

Main board

Hard disk connection board

Hard disk drive

Main board

The system doesn't resume from standby mode after opening the LCD.

Battery fuel gauge in Windows doesn’t go higher than 90%.

System hangs intermittently.

LCD cover switch

Main board

Remove battery pack and let it cool for 2 hours.

Refresh battery (continue use battery until power off, then charge battery).

Battery pack

Main board

Reconnect hard disk drives.

Hard disk drive connector

Main board

Chapter 4 81

82

Peripheral-Related Symptoms

Symptom / Error

System configuration does not match the installed devices.

External display does not work correctly.

USB does not work correctly

Print problems.


Enter BIOS Setup Utility to execute “Load Setup defaults”, then reboot system.

Reconnect hard disk/CD-ROM/diskette drives.

See “System Diagnostic Diskette” on page 49

See if there is an error beep. If there is an erro beep, then change main board.

Power off. Then check if RAM CPU BIOS are well-connected.

Press Fn+F5 three times slowly

LCD FPC

LCD inverter

LCD

USB device cable is firmly connected into the USB ports. Test one

USB port each time.

USB socket is firmly secured to the main board.

Main board

Ensure the “Parallel Port” in the “System Devices” of BIOS Setup

Utility is set to Enabled.

Onboard Devices Configuration

Run parallel port test

Printer driver

Printer cable

Printer

Main board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Keyboard (one or more keys) does not work.

Touchpad does not work.


Reconnect the keyboard cable.

Keyboard

Main board

Reconnect touch pad cable. Modem port is secured to the main board

Touch pad FPC

Audio/Touch pad board

Main board

Modem-Related Symptoms

Symptom / Error

Internal modem does not work correctly.


Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer.

Modem phone port is secured to the main board.

modem combo board

Main board

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 84.

Chapter 4

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the diagnostic test for several times to isolate the problem.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

If an error is detected by the main battery test, see “Check the Power Adapter” on page 74

If an error is detected by the display test, see “Index of Symptom-to-FRU Error Message” on page

80 .

If an error is detected by the floppy disk drive test, see “External Diskette Drive Check” on page 72.

If an error is detected by the keyboard test, see “Keyboard or Auxiliary Input Device Check” on page 73.

Chapter 4 83

Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power

System Check” on page 71):

1.

Power-off the computer.

2.

Visually check them for damage. If any problems are found, replace the FRU.

3.

Remove or disconnect all of the following devices:

K

K

K

K

K

K

K

Non-Acer devices

Printer, mouse, and other external devices

Battery pack

Hard disk drive

DIMM

CD-ROM/Diskette drive Module

PC Cards

4.

Power-on the computer.

5.

Determine if the problem has changed.

6.

If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.

If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:

K

K

Main board

LCD assembly

84 Chapter 4

Index of AFlash BIOS Error Message

Error Message

Hardware Error

VPD Checksum Error

BIOS Update Program Error

System Error

Without AC adapter

Battery Low


See “System Diagnostic Diskette” on page 49

Reboot the system and then restest with this diskette.

Turn off the power and restart the system.

Make sure this AFlash BIOS diskette for this model.

make sure to connect AC adapter make sure to install a highly charged battery, and reboot system.

Chapter 4 85

86 Chapter 4

Chapter 5

Jumper and Connector Locations

Top View

2

1

3 4

9

6

8

7

1-JP8

3-JP20

5-JP15

6-JP5

Panel connector

Switch button interface connector

Modem connector

DDR-200P

7-JP18

8-JP29

9-JP16

Int.keyboard interface connector

Audio to main board connector

Mini-PCI connector

5

Chapter 5 87

SW1 Settings (Lid switch)

Switch 1

Switch 2

Switch 3

Switch 4

SW2 Settings

POWER BUTTON

SW2

Setting

NONE

STAND BY

HIBERNATE

ON/OFF BUTTON

ON:SYSTEM ON

OFF: SYSTEM OFF

Setting

88 Chapter 5

Bottom View

1

2

3

4

5

6

7

8

9

10

11

12

20

1-JP31

2-JP26

3-JP24

4-JP11

5-JP7

6-JP17

7-JP10

8-JP27

9-JP6

USB connector

USB connector

USB connector

1394 connector

TV-out connector

Serial port

CD-ROM connector

Parallel connector

CRT connector

JP7

17

19 18

16 15

12-JP1

13-JP28

14-JP14

16-JP12

17-JP4

18-JP19

19-JP30

20-JP9

CPU fan connector

Keyboard/PS2

RJ45-11 connector

PCMCIA connector

DDR 200P so-DIMM connector

FDD connector

Card reader connector

HDD connector

13

14

Chapter 5 89

90 Chapter 5

Chapter 6

FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 270 series products. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise

Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a

DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Chapter 6 91

Exploded Diagram

THE SYSTEM

92 Chapter 6

LOGIC UPPER ASSY

TravelMate 270

Chapter 6 93

LCD 14.1”

TravelMate270

94 Chapter 6

LCD 15”

TravelMate 270

Chapter 6 95

DVD ASSY

96

TravelMate 270

NOTE: The exploded diagrams for CD-ROM, DVD-ROM and DVD-RW combo module are very similar.

Therefor, we put only DVD ASSY exploded diagram for your reference. Please also refer to the FRU list below for more information on different models and part numbers. This diagram only explains the relevant location of each part. The parts on the exploded diagrams may be a slightly different from its actual looks.

Chapter 6

FDD ASSY

HDD (W/O HDD) ASSY

TravelMate 270

Chapter 6

TravelMate 270

97

Adapter

Picture

NS

No.

Partname And Description

ADAPTER-DELTA 70W (3Pin)

ADAPTER-ASTEC

Part Number

AP.17001.001

AP.80304.002

Battery

NS BATTERY LI-ION 8 CELL-PANASONIC

BATTERY LI-ION 8 CELL-SAMSUNG

HBT.0186.001

HBT.0186.002

Boards

251-Logic

Upper

AUDIO/TOUCHPAD BOARD 55.T18V5.001

252-The system

252-Logic

Upper

SWITCH BOARD

PHONE JACK BOARD

NS MODEM CARD

55.T18V5.002

55.T18V5.003

54.T18V5.001

Cables

NS WIRELESS LAN COMBOCARD

016-Logic

Upper

FFC-AUDIO 30 PIN

54.T18V5.002

50.T18V5.001

98 Chapter 6

Picture No.

003-Logic

Upper


FFC-TOUCHPAD

Part Number

50.T18V5.002

004-Logic

Upper

FFC-PHONE JACK

NS CABLE-MODEM

50.T18V5.003

50.T18V5.004

002-Logic

Upper

ANTENNA LINE-L

Note: The shorter one is the left antenna line

50.T18V5.005

NS

001-Logic

Upper

ANTENNA LINE-R

Note: The longer one is the right antenna line

50.T18V5.006

NS

Case/Cover/Bracket Assembly

312-The

System

POWER CORD US (3Pin)

POWER CORD EC (3Pin)

POWER CORD Aus (3Pin)

POWER CORD UK (3Pin)

POWER CORD SWISS (3Pin)

POWER CORD CHINA (3Pin)

POWER CORD ITALLIAN (3Pin)

POWER CORD DEMARK (3Pin)

MIDDLE COVER

322-The

System

MIDDLE COVER SCREW PAD

27.T18V5.001

27.T18V5.002

27.T18V5.003

27.T18V5.004

27.T18V5.005

27.T18V5.006

27.T18V5.007

27.T18V5.008

42.T18V5.001

47.T18V5.003

Chapter 6 99

100

Picture No.

314-The

System


DIMM COVER

Part Number

42.T18V5.002

313-The

System

HEATSINK COVER 42.T18V5.003

311-The

System

LOWER CASE W/O SPEAKER-INCLUDING

BATTER LATCH, NOB, SPRING

60.T18V5.001

253-The

System

UPPER CASE W/O TOUCHPAD COVER 60.T18V5.002

101-Logic

Upper

EMI SHIELDING WITH MYLARS, THERMAL

PAD

60.T18V5.003

310-The

System

MINI PCI EMI SHIELDING 31.T18V5.001

003-DVD

ASSY

OPTICAL BRACKET 33.T18V5.001

Chapter 6

Picture No.

104-Logic

Upper


TOUCHPAD BRACKET

Part Number

33.T18V5.002

NS TOUCHPAD COVER 42.T18V5.004

NS CPU SUPPORT BRACKET 33.T18V5.003

102-Logic

Upper

HINGE SADDLE-R

103-Logic

Upper

HINGE SADDLE-L

105-Logic

Upper

PHONE JACK COVER

34.T18V5.001

34.T18V5.002

42.T18V5.005

BATTERY LATCH/KNOB KIT including battery spring, knob, latch, latch cover

6K.T18V5.001

CPU

FDD/Floppy Disk Drive

NS INTEL PENTIUM 4 1.4GHZ/400FSB

INTEL PENTIUM 4 1.5GHZ/400FSB




01.ORTH.1G4

01.ORTH.1G5

01.ORTH.1G6

01.ORTH.1G7

01.ORTH.1G8

Chapter 6 101

Picture No.

FDD ASSY


FDD MODULE, PANASONIC

FDD MODULE, MITSUMI

Part Number

6M.T18V5.010

6M.T18V5.011

011-FDD

ASSY

002-FDD

ASSY

FDD DRIVE PANASONIC

FDD DRIVE MITSUMI

FDD DOOR PANASONIC

FDD DOOR MITSUMI

KF.22602.001

KF.35301.002

42.T18V5.016

42.T18V5.017

001-FDD

ASSY

FDD BRACKET PANASONIC

FDD BRACKET MITSUMI

33.T18V5.004

33.T18V5.005

010-FDD

ASSY

FDD FPC PANASONIC

FDD FPC MITSUMI

50.T18V5.007

50.T18V5.008

HDD/ Hard Disk Drive

NS

003-HDD

(W/O HDD)

ASSY

HDD 2.5" 20G IBM CASCADE

IC25N020ATCS04-0 07N8325 FW: A71A


IC25N030ATCS04-0 07N8326 FW: A71A


IC25N040ATCS04-0 07N8326 FW: A71A

HDD 2.5" TOSHIBA 20GB TITAN MK2018GAP

4200RPM


4200RPM


4200RPM

HDD 2.5" 20G Hitachi DK23DA-20F



HDD CARRIER

KH.25202.001

KH.25302.001

KH.25402.001

KH.25204.001

KH.25304.001

KH.25404.001

KH.32005.001

KH.33005.001

KH.34005.001

42.T18V5.018

010-HDD

(W/O HDD)

ASSY

HDD CONNECTOR 22.T18V5.002

102 Chapter 6

Keyboard

Picture No.

002-HDD

(W/O HDD)

ASSY


HDD BRACKET COVER

LCD

Part Number

33.T18V5.006

NS AS1400 KEYBOARD CHICONY Arabic

AS1400 KEYBOARD CHICONY Belgium

AS1400 KEYBOARD CHICONY Traditional

Chiese

AS1400 KEYBOARD CHICONY Czech

AS1400 KEYBOARD CHICONY Danish

AS1400 KEYBOARD CHICONY French

AS1400 KEYBOARD CHICONY German

AS1400 KEYBOARD CHICONY Hungaian

AS1400 KEYBOARD CHICONY Japan

AS1400 KEYBOARD CHICONY Norwegian

AS1400 KEYBOARD CHICONY Portuguese

AS1400 KEYBOARD CHICONY Swedish

AS1400 KEYBOARD CHICONY Spanish

AS1400 KEYBOARD CHICONY Swiss/G

AS1400 KEYBOARD CHICONY Thai

AS1400 KEYBOARD CHICONY Turkish

AS1400 KEYBOARD CHICONY UK

AS1400 KEYBOARD CHICONY US-

International

LCD 14.1” and LCD 15”

ASSY LCD MODULE 14.1” XGA AU

ASSY LCD MODULE 14.1” XGA CPT

ASSY LCD MODULE 15.0” XGA AU

ASSY LCD MODULE 15.0” XGA LG

ASSY LCD MODULE 15.0” XGA HITACHI

ASSY LCD MODULE 15.0” SXGA+ CPT

ASSY LCD MODULE 15.0” SXGA+ LG

ASSY LCD MODULE 15.0” SXGA+ IBM

LCD 14.1” TFT XGA UB141X03 (AU) 001-LCD

14.1” and

LCD 15”

LCD 14.1” TFT XGA LTN141XF-L05

(SAMSUNG)

LCD 15.0” TFT XG (AU)AB150XN01

LCD 15.0” TFT XGA HSD150PX11-

B(HANNSTAR)

KB.T1802.010

KB.T1802.012

KB.T1802.005

KB.T1802.014

KB.T1802.017

KB.T1802.006

KB.T1802.003

KB.T1802.015

KB.T1802.004

KB.T1802.016

KB.T1802.009

KB.T1802.013

KB.T1802.008

KB.T1802.007

KB.T1802.011

KB.T1802.018

KB.T1802.002

KB.T1802.001

6M.T18V5.012

6M.T18V5.013

6M.T18V5.014

6M.T18V5.015

6M.T18V5.016

6M.T18V5.017

6M.T18V5.018

6M.T18V5.019

LK.A0205.001

LK.A0206.001

LK.A0205.002

LK.A0207.001

Chapter 6 103

104

Picture No.

003-LCD

14.1” and

LCD 15”


LCD INVERTER

Part Number

19.T18V5.001

104-LCD

14.1” and

LCD 15

103-LCD

14.1” and

LCD 15”

102-LCD

14.1” and

LCD 15”

LCD BRACKET L14” for AU, CPT

Note: The brackets you see on the exploded diagram are with hinges.

LCD BRACKET L15” XGA AU

LCD BRACKET L15” XGA LG

LCD BRACKET L15” XGA HITACHI

LCD BRACKET L15” SXGA+ for CPT, LG, IBM

LCD BRACKET R14” for AU, CPT

Note: The brackets you see on the exploded diagram are with hinges.

LCD BRACKET R15” XGA AU

LCD BRACKET R15” XGA LG

LCD BRACKET R15” XGA HITACHI

LCD BRACKET R15” SXGA+ for CPT, LG, IBM

LCD PANEL WITH LOGO-14”

LCD PANEL WITH LOGO-15”

33.T18V5.006

33.T18V5.008

33.T18V5.014

33.T18V5.010

33.T18V5.012

33.T18V5.007

33.T18V5.009

33.T18V5.015

33.T18V5.011

33.T18V5.013

60.T18V5.004

60.T18V5.006

NS LCD KNOB LATCH KIT 6K.T18V5.002

NS LCD HINGE ASSEMBLY (L&R) for 15” LCD 6K.T18V5.003

101-LCD

14.1” and

LCD 15”

LCD BEZEL 14.1”

LCD BEZEL WITH RUBBER-15.0”

60.T18V5.005

60.T18V5.007

Chapter 6

Picture

Main Board

No.

002-LCD

14.1” and

LCD 15”

108-14.1”

LCD

107-14.1”

LCD


WIRE SET 14.1” XGA AU

WIRE SET 14.1” XGA CPT

WIRE SET 15.0” XGA AU

WIRE SET 15.0” XGA LG

WIRE SET 15.0” XGA HITACHI

WIRE SET 15.0” SXGA+ CPT

WIRE SET 15.0” SXGA+ LG

WIRE SET 15.0” SXGA+ IBM

LCD RUBBER for 14.1” LCD

LCD SCREW PAD

251-The

System

MAINBOARD W/ PCMCIA SLOT, MODEM

CABLE (W/O CPU MEMORY)

Part Number

50.T18V5.009

50.T18V5.010

50.T18V5.011

50.T18V5.012

50.T18V5.013

50.T18V5.014

50.T18V5.015

50.T18V5.016

47.T18V5.001

47.T18V5.002

MB.T1802.001

NS PCMCIA SLOT 21.T18V5.001

Memory

Optical Drive

NS

DVD ASSY

128MB SO-DIMM DDR NT128D64S88A2GM-7K

Nanya

SO-DDR 128MB HYS64D16020GDL-7-A

8Mx16*8 Infineon

128MB SO-DIMM UNB PC2100 CL2.5 Apacer

KN.12803.002

KN.12802.002

77.10921.580

KN.25603.003

256MB SO-DIMM DDR NT256D64S88A2GM-7K

Nanya

SO-DDR 256MB HYS64D32020GDL-7-B

32Mx8*8 Infineon

256MB SO-DIMM UNB PC2100 CL2.5 Apacer

KN.25602.001

77.11021.580

CD-ROM MODULE 24X QSI

CD-ROM MODULE 24X SAMSUNG

DVD-ROM MODULE 8X TOSHIBA

DVD-ROM MODULE 8X HLDS

DVD-ROM MODULE 8X LITEON

DVD-RW COMBO MODULE TOSHIBA

DVD-RW COMBO MODULE KME

6M.T18V5.001

6M.T18V5.002

6M.T18V5.005

6M.T18V5.006

6M.T18V5.007

6M.T18V5.008

6M.T18V5.009

Chapter 6 105

Others

Picture No.

101-DVD

ASSY

NS


CD-ROM DRIVE 24X QSI (SCR-242-S)

CD-ROM DRIVE 24X SAMSUNG (SN-124P)

DVD-ROM DRIVE 8X TOSHIBA (SD-2612)

DVD-ROM DRIVE 8X HLDS (GDR-8081N)

DVD-ROM DRIVE 8X LITEON (LSD-081)

DVD-RW COMBO DRIVE 8X TOSHIBA (SD-

R2212)

DVD-RW COMBO DRIVE 8X KME

(UJDA730CP)

OPTICAL LOCK

Part Number

KD.24X03.001

KD.24X02.001

KV.08X01.001

KD.80803.001

KV.08X04.001

KO.08X04.001

KO.08X03.001

22.T18V5.001

007-Logic

Upper

SPEAKER-R

008-Logic

Upper

SPEAKER-L

107-Logic

Upper

TOUCHPAD (BACK SIDE)

NS FAN

23.T18V5.002

23.T18V5.003

56.T18V5.001

31.T18V5.001

106

315-The

System

HEATSINK

NS MIDDLE COVER NAME PLATE

23.T18V5.001

40.T18V5.001

Chapter 6

Screws

Picture No.


CPU FRAME NUT

Screw, #4-40UNF

Screw, M2.0*2.5 NL

Screw, M2.0*3

Screw, M2.0*3 NL

Screw, M2.0*5

Screw, M2.0*7

Screw, M2.5*12

Screw, M2.5*182

Screw, M2.5*3 NL

Screw, M2.5*4

Screw, M2.5*5

Screw, M2.5*7 NL

Screw, M2.5*9 NL

Screw, M3.0*3

Screw, TPB-1.7 3.5P-ZK(NL)

THERMAL SCREW WITH SPRING

THERMAL SCREW WITH WHITE SPRING

Part Number

86.T18V5.001

86.T18V5.002

86.T18V5.003

86.T18V5.004

86.T18V5.005

86.T18V5.006

86.T18V5.007

86.T18V5.009

86.T18V5.010

86.T18V5.011

86.T18V5.012

86.T18V5.013

86.T18V5.014

86.T18V5.015

86.T18V5.016

86.T18V5.017

86.T18V5.018

86.T18V5.019

Chapter 6 107

Model Definition and Configuration

TravelMate 270 Series

Model

Number

270X

270XV

270XVi

270XC

272X

272XV

272XVi

272XC

272LC

273XV

273XC

CPU

P4-1400 uFCPGA2

P4-1400 uFCPGA2

P4-1400 uFCPGA2

P4-1400 uFCPGA2

P4-1600 uFCPGA2

P4-1600 uFCPGA2

P4-1600 uFCPGA2

P4-1600 uFCPGA2

P4-1600 uFCPGA2

P4-1700 uFCPGA2

P4-1700 uFCPGA2

LCD

14.1 XGA

14.1 XGA

14.1 XGA

14.1 XGA

14.1 XGA

14.1 XGA

14.1 XGA

14.1 XGA

15.0 XGA

14.1 XGA

14.1 XGA

ODD

24X CD

8X DVD

8X DVD

8/8/8/24 combo

24X CD

8X DVD

8X DVD

8/8/8/24 combo

8/8/8/24 combo

8X DVD

8/8/8/24 combo

256

256

256

256

256

256

120

256

256

Memo ry

128

128

20

20

20

20

20

20

20

20

30

20

20

HDD (GB)

Appendix A

Appendix A 108

Main Features

K

K

K

K

K

K

K

K

K

K

Mobile Intel

®

Pentium

®

Processor-M at 1.4GHz or higher, featuring Intel

®

Enhanced SpeedStep

TM technology

SiS 650 chipset with embedded VGA, featuring 16MB DDR shared video memory (default, or 32/

64MB configurable through BIOS setup)

Standard 128/256MB of DDR-266 SDRAM, upgradeable to 1024MB on dual SoDIMM sockets

14.1” or 15.0” XGA TFT colour LCD, 1024x768 pixel resolution, 16.7 million colours

20GB or higher Ultra DMA-100 removable HDD

1.44” floopy disk drive or optional 4-in-1 card reader (depending on availablity)

Optical drive bay for optional 24X CD-ROM, 8X DVD-ROM or 8X DVD/24X (8/8/24) CD-RW combo drive

Embedded 10/100Mbps Fast Ethernet; optional Acer InviLink TM IEEE 802.11b wireless LAN with internal antenna

International 56K ITU V.90 data/fax software modem (Wake-on-Ring ready)

ACPI 2.0 power management; 57Wh li-ion battery pack; 3-hour battery life

1

; 3-hour rapid-charge,

6-hour charge-in-use

K launch keys and 3 programmable keys; InviLink

TM

button for wireless models

109

1

Actual battery life may be different because of the usage and configuration.

Appendix A

Appendix A 110

Appendix B

Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows

®

XP Home, Windows

®

XP Pro and Windows

®

2000 environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.

Regarding configuration, combination and test procedures, please refer to the TravelMate 270 series

Compatibility Test Report released by the Acer Mobile System Testing Department.

Appendix B 111

Microsoft

®

Windows

®

XP Home Environment Test

Item

Display

Video

Ethernet

Audio

Headphone

Microphone

Speaker

FDD

I/O Peripheral

I/O - printer (parallel)

I/O - TV

I/O - Keyboard

I/O - USB

I/O - USB (Mouse)

I/O - USB (Speaker)

I/O - USB (Camera)

I/O - USB (ZIP)

I/O - USB (HUB)

Specifications

LCD 14.1” TFT (XGA)--

AU UB141X03

CPT CLAA141XF01

LCD15.0” TFT (1024x768 XGA)--

AU B150XN01

LG LP150X04

HITACHI TX38D85VC1CAB

LCD 15.0” TFT (1024x768 SXGA+)--

CPT CLAA105PA01

LG LP150E01-A2M2

IBM ITSX95C

Viewsonic 17PS

Sony MultiScan G200

DELL Ultra Scan P991

Ext TV

D-Link Ethernet Adapter

General headphone

General MIC

Panasonic EAB-MPC57USB

1.44MB floppy disk drive

HP LaserJet 5P

HP LaserJet 2100 PCL6(IR)

EPSON color 740

Sony KV-W32MX2

Darfon

Natural USB keyboard Pro

Chicony KU-8933 USB keyboard

JAZ 2GB

Iomega ZIP 100

USB HDD

MITSUMI USB FDD

Logitech M-BD58

Logitech M-UA34

Logitech M-UB48

Microsoft IntelliMouse Explorer


Intel PC Camera Pro Pack

Iomega ZIP 100

BELKIN Express Bus HUB

D-LINK HUB

112 Appendix B

Com port & PS/2

Item

I/O Adapter

PCMCIA

Specifications

Logitech M-M35

Logitech Trackman Marble T-CJ12

Logitech Trackman Portable Mouse T-CC3

Logitech MouseMan M-CV46

Logitech Track Man Live (W/L) M-RD37

Microsoft Intellimouse

Microsoft Home Mouse

Xircom 32-bit Card bus 10/100

Com 32-bit Card bus 10/100 BASE-TX (3C575-TX)

Xircom Etherent 10/100+Modem 56K(CBEM56G-100)

Xircom RealPort Card Ethernet 10/100+ Modem56(RBEM56G-100)

Toshiba Type II PCMCIA 2G HDD

3COM Airconnect(3CRWE737A) wireless LAN card

Cisco Aironet 340(AIR-PCM340)wirless LAN card

Iomega Clik! PC Card 40MB

LEXAR Compact Flash Card (16MB)

RITEK Compact Flash Memory (128MB)

HITACHI CompactFlash Memory (64MB)

DELL IEEE 1394a PC Card

Appendix B 113

Microsoft

®

Windows

®

XP Pro Environment Test

Item

Display

Video

Ethernet

Audio

Headphone

Microphone

Speaker

FDD

I/O Peripheral


I/O - TV

I/O - Keyboard

I/O - USB

I/O - USB (Mouse)

I/O - USB (Speaker)

I/O - USB (Camera)

I/O - USB (ZIP)

I/O - USB (HUB)

Specifications


AU UB141X03

CPT CLAA141XF01

LCD15.0” TFT (1024x768 XGA)--

AU B150XN01

LG LP150X04


LCD 15.0” TFT (1024x768 SXGA+)--

CPT CLAA105PA01

LG LP150E01-A2M2

IBM ITSX95C

Viewsonic 17PS

Sony MultiScan G200


Ext TV


General headphone

General MIC



HP LaserJet 5P


EPSON color 740

Sony KV-W32MX2

Darfon



JAZ 2GB

Iomega ZIP 100

USB HDD

MITSUMI USB FDD

Logitech M-BD58

Logitech M-UA34

Logitech M-UB48




Iomega ZIP 100


D-LINK HUB

114 Appendix B

Com port & PS/2

Item

I/O Adapter

PCMCIA

Specifications

Logitech M-M35














Iomeage Clik! PC Card 40MB





Appendix B 115

Microsoft

®

Windows

®

2000 Environment Test

Item

Display

Video

Ethernet

Audio

Headphone

Microphone

Speaker

FDD

I/O Peripheral


I/O - TV

I/O - Keyboard

I/O - USB

I/O - USB (Mouse)

I/O - USB (Speaker)

I/O - USB (Camera)

I/O - USB (ZIP)

I/O - USB (HUB)

Specifications


AU UB141X03

CPT CLAA141XF01

LCD15.0” TFT (1024x768 XGA)--

AU B150XN01

LG LP150X04


LCD 15.0” TFT (1024x768 SXGA+)--

CPT CLAA105PA01

LG LP150E01-A2M2

IBM ITSX95C

Viewsonic 17PS

Sony MultiScan G200


Ext TV


General headphone

General MIC



HP LaserJet 5P


EPSON color 740

Sony KV-W32MX2

Darfon



JAZ 2GB

Iomega ZIP 100

USB HDD

MITSUMI USB FDD

Logitech M-BD58

Logitech M-UA34

Logitech M-UB48




Iomega ZIP 100


D-LINK HUB

116 Appendix B

Com port & PS/2

Item

I/O Adapter

PCMCIA

Specifications

Logitech M-M35














Iomeage Clik! PC Card 40MB





Appendix B 117

118 Appendix B

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and

Server models including:

K

K

K

K

K

K

K

K

K

K

Service guides for all models

User's manuals

Training materials

Main manuals

Bios updates

Software utilities

Schematics

Spare parts lists

Chips

TABs (Technical Announcement Bulletin)

The service repair section provides you with downloadable information on:

K

K

K

K

K

Troubleshooting guides

Tooling box information

Repair instructions for specific models

Basic repair guidelines

Debug cards for Acer's latest models

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

K

K

K

Detailed information on Acer's International Traveler's Warranty (ITW)

Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C 119

120 Appendix C

Index

A

B

AC Adapter 31

ACPI 1.0a 23

AFLASH Utility 47

Audio 26, 27

Battery 28

Battery Pack 57

battery pack

charging indicator 12

BIOS 23 package 23 password control 23

ROM size 23

ROM type 23 vendor 23

Version 23

BIOS Setup Utility 35

BIOS Supports protocol 23

BIOS Utility 35

Basic System Settings 39

Navigating 35

Onboard Device Configuration 41

Startup Configuration 40

System Information 37

System Security 45, 46

Board Layout 4

Bottom View 5

Top View 4

C

Cache

controller 23 size 23

caps lock

on indicator 12

CardBus 27

computer

on indicator 12

Core logic 27

CPU

core voltage 23 package 23 type 23

Index

D

DIMM 23

Combinations 24

external 58

package 23

removing 58

Speed 23 voltage 23

Disassembly

Battery Pack 55

CD-ROM/DVD-ROM Module 63

Floppy Disk Drive 66

Machine 53

Procedure Flowchart 55

Display 3

DVD-ROM Interface 25

E

I

Error Symptom-to-Spare Part Index 75

External CD-ROM Drive Check 70

F

H

Features 1

features 107

Flash Utility 47

Floppy Disk

removing the 66

Floppy Disk Drive Interface 24

FRU (Field Replaceable Unit) List 89

Hard disk 24, 27

HDD 24, 27

Hot Keys 13

Indicators 12

Intermittent Problems 81

J

Jumper and Connector Locations 85

Top View 85

Bottom View 87

121

K

Keyboard 27

Keyboard or Auxiliary Input Device Check 71

L

M

L2 cache 23

LAN/Modem Combo 24

Machine Disassembly 53

media access

on indicator 12

Memory Check 71

Model Definition 106

Modem 24

Modem Combo Card

external 61

N

num lock

on indicator 12

O

Online Support Information 117

P

Panel 6

Bottom 11

left 6

Rear 9 right 9

Parallel Port 26

PC Card 12, 27

PCMCIA 27

Pentium III 23

Power System Check

Battery Pack 73

Power Adapter 72, 73

Processor 23

R

RMA 89

RTC 27

S

Second Level Cache 23

Super I/O 27

System

122

Block Diagram 3

Layout 4

System Check Procedures 70

System Diagnostic Diskette 47

System Memory 23

System Specifications

Features 107

System Utilities 35

System Utility Diskette 47

T

Temperature 32

Test Compatible Components 109

Touchpad Check 73

Troubleshooting 69

U

Undetermined Problems 82

USB 27

utility

BIOS 35

V

W

Video 26

Resolutions 26

Video controller 27

Windows 2000 Environment Test 116

Windows XP Home Environment Test 112

Windows XP Pro Environment Test 114

Index

No results