sonos connect:amp

sonos connect:amp
Product Guide
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to
photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc.
SONOS and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. SONOS Reg. U.S. Pat. & Tm. Off.
Sonos products may be protected by one or more patents. Our patent-to-product information can be found here:
iPhone®, iPod®, iPad® and iTunes® are trademarks of Apple Inc., registered in the U.S. and other countries.
Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.
Android® is a trademark of Google, Inc.
MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.
Sonos uses MSNTP software, which was developed by N.M. Maclaren at the University of Cambridge.
© Copyright, N.M. Maclaren, 1996, 1997, 2000; © Copyright, University of Cambridge, 1996, 1997, 2000.
All other products and services mentioned may be trademarks or service marks of their respective owners.
©2004-2014 by Sonos, Inc. All rights reserved.
The SONOS CONNECT:AMP (formerly ZonePlayer 120) includes a built-in state-of-the-art digital amplifier that can power large
or small speakers, allowing you to enjoy superior audio quality in every room.
• Includes a multi-port Ethernet switch to enable direct connections to routers, computers, or other Sonos components.
• Includes analog audio inputs with digital encoding so that music from an external audio source (such as a CD player or
portable MP3 player), can be connected to one CONNECT:AMP and played by all the other Sonos components in your
• Works seamlessly with the complete range of Sonos products.
New to Sonos?
It takes just a few steps to get your Sonos system up and running—simply follow the setup instructions packaged with your
CONNECT:AMP. Once you’ve got it set up, you can add additional Sonos components any time.
Adding to an existing Sonos system?
Sonos can be easily expanded room by room. If you are adding this CONNECT:AMP to an existing Sonos system, you can turn
directly to "Adding to an Existing Sonos System" on page 5.
Product Guide
Your Home Network
To access music services, Internet radio, and any digital music stored on your computer or Network-Attached Storage (NAS)
device, your home network must meet the following requirements:
Network requirements
Important: Your network must have a high-speed Internet connection, as Sonos is designed
to provide you with online software updates. Your Sonos system must be registered to receive
these updates, so be sure to register during the setup process. We do not share your e-mail
address with other companies.
• High-speed DSL/cable modem, or fiber-to-the-home broadband connection for proper playback of Internet-based
music services. (If your Internet service provider only offers Satellite Internet access, you may experience playback
issues due to fluctuating download rates.)
• If your modem is not a modem/router combination and you want to take advantage of Sonos' automatic online updates, or stream music from an Internet-based music service, you must install a router in your home network. If you
do not have a router, purchase and install one before proceeding.
• If you are going to use a Sonos controller application on an Android™ smartphone, iPhone®, iPod Touch®, iPad® or
other tablet, you may need a wireless router in your home network. Please visit our Web site at for more information.
• Connect at least one Sonos component to your home network router using an Ethernet cable, and then you can add all
other Sonos components wirelessly.
• For best results, you should connect the computer or NAS drive that contains your personal music library collection to
your home network router using an Ethernet cable.
Compatible operating systems
• Windows® XP SP3 and higher
• Macintosh® OS X 10.6 and higher
• Compatible with iPhone, iPod touch, and iPad. iPhone and iPod touch require iOS 4.0 or later. iPad requires iOS 5.0 or
• Android: 2.1 and higher, certain features may require higher versions of Android
Note: Please visit our Web site at for the latest system
requirements, including supported operating system versions.
Sonos Controllers
You can use any Sonos controller with the SONOS CONNECT:AMP, including:
• Sonos Controller for Android—Touch the Play Store or Market button on your Android device to download the free
Sonos application from Google Play.
• The Sonos Controller for iPhone or the Sonos Controller for iPad—Touch the App Store button on your iPhone, iPod
touch or iPad to download the free Sonos application, or you can download the application from iTunes®. (If you
download from iTunes, you will need to sync before you see the Sonos logo display on your device)
• The Sonos Controller for Mac or PC—Download from our Web site at:
Sonos is always working on new ways to help you control the music any way you want. For the latest list of Sonos controllers,
please visit our Web site at
On / off
Your Sonos system is designed to be always on; the system uses minimal electricity
whenever it is not playing music. To quickly stop streaming audio in all rooms, select
Pause All from the Rooms menu. To stop streaming audio in one room, press the
Play/Pause button on the CONNECT:AMP.
Status indicator
Indicates the current status of the Sonos component. When this Sonos component is in
normal operation, you can turn the white status indicator light on and off.
For a complete list of status indications, please go to
Toggles between playing and pausing the audio in this room (defaults to restarting the
same music source when pressed unless a different source is selected).
• Press once to start or stop streaming audio
• Press twice to skip to the next track (if applicable to the selected music source)
Volume up (+)
Volume down (-)
Press these buttons to adjust the volume up and down.
Product Guide
Ethernet switch connectors (2)
You can use an Ethernet cable (supplied) to connect to a router, computer, or additional
network device such as a network-attached storage (NAS) device.
LED indicators:
• Green (link connection)
• Flashing Yellow (network activity)
Right speaker terminals
Use high-quality speaker wire to connect the right speaker to the CONNECT:AMP.
Left speaker terminals
Use high-quality speaker wire to connect the left speaker to the CONNECT:AMP.
Voltage select
Select the appropriate voltage setting for your country.
AC power (mains) input
Use the supplied power cord to connect to power outlet.
Analog audio in
You may use a standard RCA audio cable to connect the CONNECT:AMP’s analog audio
inputs to the audio outputs from a separate audio component, such as a CD player or a
portable music player.
Subwoofer output
Note: If you disconnect your subwoofer, make sure to
also disconnect the subwoofer’s cable from the
You may connect a powered subwoofer to this output using a standard RCA cable. The
system will detect when a cable is connected to the subwoofer output and adjust the
crossover frequency automatically.
Adding to an Existing Sonos System
Once you’ve got your Sonos system set up, you can easily add more Sonos components any time (up to 32 rooms).
If your house has structured (built-in) wiring, you can make a wired connection to the additional Sonos components. If you
don’t, our built-in wireless technology is ideal for you.
Important: If you are replacing the Sonos component that is currently attached to your
router, first add the new SONOS CONNECT:AMP to your music system (steps below.) You can
then unplug the wired Sonos component from your router, replace it with the CONNECT:AMP,
and move the original Sonos component to a new location.
1. Attach desired speakers to the CONNECT:AMP (power rating should be at least 75W for 8 Ohm speakers and at least
150W for 4 Ohm speakers.)
If you are using speaker wire, use your finger to firmly push the
spring-loaded speaker posts inward to reveal the connection hole.
If your speakers have banana connectors, you can insert the plugs
directly into the banana jacks on the back of the CONNECT:AMP
(available in North America only.)
Note: If you want to make a wired connection, connect a standard Ethernet cable from your
router or another Sonos component (or a live network wall plate if you have built-in wiring) to
an Ethernet switch connection on the back of the CONNECT:AMP.
2. Check to ensure the Voltage switch on the back of the unit is set to the proper position for your country, and then attach
the power cord and plug in the CONNECT:AMP.
The Audio indicator (green) and the Player status indicator (white) will begin to flash.
3. Choose one of the following options:
• Using a handheld Sonos Controller: Select Add a Sonos component from the Settings menu, and follow the on-screen
prompts to add this component to your Sonos system.
• Using the Sonos Controller for Mac or PC: Select Add a Sonos component from the Manage menu and follow the
prompts to add this component to your Sonos system.
Product Guide
Playing Music
You can use any Sonos controller to make a music selection — simply touch to select from the Music menu on a handheld
controller, or click to select from the MUSIC pane within the Sonos Controller for Mac or PC.
Sonos includes a radio guide that provides immediate access to thousands of free Internet radio stations and broadcast
programs. You can easily find radio from all over the world—music, news, and variety programming, including archived
shows and podcasts.
To select an Internet radio station, simply select Radio and choose a station.
Music services
A music service is an online music store or online service that sells audio on a per-song, per audiobook, or subscription basis.
Sonos is compatible with several music services - you can visit our Web site at for the latest list. (Some music services may not be available in your country.
Please check the individual music service’s Web site for more information.)
If you are currently subscribed to a music service that’s compatible with Sonos, simply add your music service user name and
password information to Sonos as needed and you’ll have instant access to the music service from your Sonos system.
1. To add a music service, touch More Music from the Music menu on your handheld controller.
2. Select the Sonos-compatible music service you would like to add.
3. Select I already have an account. Type your music service user name and password, and then touch OK. Your user
name and password will be verified with the music service.
As soon as your credentials have been verified, the music service displays on the Music menu.
Free music service trials are available in some countries. (Please check the individual music service’s Web site for more
information.) If there is a music service trial visible on your More Music menu, simply touch it to select. Touch I’m new to
[music service], and then follow the prompts to activate the music trial. After the trial period is up, you will need to
subscribe to the music service to keep the music playing.
Local music library
The Sonos system can play music from any computer or network-attached storage (NAS) device on your home network
where you have shared music folders. During the setup process, you are guided through the process of accessing your local
music library (such as your iTunes library). Over time, you may wish to add or remove folders from this list.
To make changes to your shared folders list, select the Settings menu from a handheld Sonos controller and then choose
one of the following options:
• To add a new music folder to Sonos, select Manage Music Library-> Music Library Setup -> Add New Share on a
handheld controller.
• To remove a music folder, select Manage Music Library-> Music Library Setup. Touch the share you wish to remove
and then select Remove.
The Sonos system indexes your music folders so you can view your music collection by categories (such as artists, albums,
composers, genres, or tracks.) If you add new music to a folder that is already indexed, simply update your music index to
add this music to your Sonos music library.
• To update your music index, touch Settings -> Manage Music Library -> Update Music Index Now.
• If you’d like your music library to update automatically each day, open the Sonos Controller app on your Mac or PC.
Select Manage -> Music Library Settings and click the Advanced tab. Check Library Updates and select an update
Using Line-In
You can easily stream an external source such as a CD player or portable music player through your Sonos system using the
audio-in connections on your SONOS CONNECT:AMP. The device will be automatically detected as soon as you plug it in.
• Use a standard RCA cable to plug an external source like a CD player into the analog Audio In connections on the back
of your CONNECT:AMP.
• If you are connecting a portable music player to the CONNECT:AMP, you will need a 1/8 inch mini-stereo to RCA audio
cable instead. Plug the mini-stereo end into the portable device and the RCA end into the Audio In connection on the
Using a handheld Sonos Controller:
• To play music from this line-in source, select Line-In from the Music menu, select the source, and select Play Now.
• To change the name of this device, select Rooms from the Settings menu. Select the Sonos component this source is
connected to, and then touch Line-In Source Name. Select a new name from the list, or type a unique name.
• To change the line-in level, select Rooms from the Settings menu. Select the Sonos component this source is connected to, and then touch Line-In Source Level. Select a new level.
Using the Sonos Controller for Mac or PC:
• To play music from this source select Line-In from the MUSIC pane, click
next to the music source, and select Play
• To change the settings for this device:
• Select Manage -> Settings (PC) or Sonos -> Preferences -> Room Settings (Mac).
• Select the Sonos component your Airport Express is connected to from the Room Settings for drop-down list.
• Click the Line-In tab and update the settings.
A default (typical) line-in level is automatically assigned when you select a source name, but if the volume sounds too low,
you can select a higher line level for this device. (You may experience sound distortion at higher volume levels if you set the
level too high.)
Line-in encoding settings
When you have line-in music sources attached to a Sonos component, line-in encoding determines how Sonos will encode
the data coming in from these sources. Your Sonos system defaults to automatic in order to provide the optimal playback
experience. Sonos recommends you do not change this default. However, if you decide to make a change, we recommend
the following usage guidelines:
Product Guide
Use Uncompressed if:
• You want optimal performance with home theaters.
• You want to produce the highest quality sound for your Sonos system (this selection requires more network bandwidth
than compressed audio.)
Use Compressed if:
• You are connecting more than 4 rooms wirelessly.
• You are in an environment with heavy wireless interference and are experiencing dropouts.
To change the line-in encoding setting, select one of the following options:
• Using a handheld Sonos controller: From the Settings menu, select Advanced Settings -> Audio Compression.
• Using the Sonos Controller for PC: Select Manage -> Settings -> Advanced.
• Using the Sonos Controller for Mac: Select Sonos -> Preferences -> Advanced.
For additional information on connecting audio devices, you can go to our Web site at
Surround Speakers
You can easily pair two PLAY:1 or PLAY:3 speakers with a PLAYBAR to function as left and right surround channels in your
Sonos surround sound experience. For more information about these products, please review the product guides at
If you have a CONNECT:AMP and speakers, the release of Sonos software update 4.2 makes it possible to configure the
CONNECT:AMP for this purpose. (Both the CONNECT:AMP and the PLAYBAR must be wired in this configuration.)
Set up CONNECT:AMP surround
Note: If this is a newly purchased CONNECT:AMP, be sure to add it to your Sonos system
before attempting to set up surround speakers. See "Adding to an Existing Sonos System" for
help with this step.
1. Connect both the PLAYBAR and the CONNECT:AMP to your router, or to each other, using Ethernet cables. (This is required
only when configuring a CONNECT:AMP for surround use. It is not required for normal use.)
2. Attach desired speakers to the CONNECT:AMP (power rating should be at least 75W for 8 Ohm speakers and at least
150W for 4 Ohm speakers.)
3. Position the speaker connected to the Left terminal on the CONNECT:AMP as the left surround speaker in your surround
sound setup.
4. Position the speaker connected to the Right terminal on the CONNECT:AMP as the right surround speaker in your
surround sound setup.
Note: Make sure your PLAYBAR is not currently configured with any other surround
speakers. It can be configured with a SUB.
5. Locate the IP address for your PLAYBAR.
• Using the Sonos Controller for PC, select Help -> About My Sonos
• Using the Sonos Controller for Mac, select Sonos -> About My
Sonos System.
• Using a handheld Sonos controller, select Settings -> About My
Sonos System.
6. Open a browser on your computer.
7. Type http://playbarIP:1400/wiredsat.htm (e.g. into the address bar and then
follow the prompts to complete the CONNECT:AMP surround setup.
Product Guide
Remove CONNECT:AMP surround
1. Locate the IP address for your PLAYBAR.
• Using the Sonos Controller for PC, select Help -> About My Sonos
• Using the Sonos Controller for Mac, select Sonos -> About My
Sonos System.
• Using a handheld Sonos controller, select Settings -> About My
Sonos System.
2. Open a browser on your computer.
3. Type http://playbarIP:1400/wiredsat.htm (e.g. into the address bar.
4. From the CONNECT:AMP drop-down, choose None and then click Complete Setup.
5. If desired, you can now disconnect the CONNECT:AMP from your router and move it to a new location.
Basic Troubleshooting
Warning: Do not open the device as there is a risk of electric shock. Under no circumstances
should the product be repaired by anyone other than an authorized Sonos repair center, as
this will invalidate the warranty. Please contact Sonos Customer Support for more information.
If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these doesn’t remedy the problem, or
you are not sure how to proceed, please contact the Sonos Customer Support team and we’ll be happy to help.
CONNECT:AMP not detected during setup
A network or a firewall issue may be preventing the Sonos component from connecting to your Sonos system. If this is a
wireless Sonos component, try moving the Sonos players closer together, or wire them temporarily to see if the problem is
related to wireless interference.
If you encounter this message when installing the first Sonos component (wired to your router), you can try the steps below
to resolve this issue. If you are still experiencing problems, please contact the Sonos Customer Service Center.
1. Check the firewall
Firewall software installed on the computer may be blocking the ports that Sonos uses to operate. First, disable all your
firewalls and try to connect again. If this resolves the problem, you should configure your firewall to work with the Sonos
Controller for Mac or PC. Please go to our Web site at for additional information. If this does not
resolve the problem, you can try step 2 below.
2. Check the router
You can bypass your router’s switch to determine whether there are any router configuration issues by connecting Sonos as
depicted in the following illustration (note that the Sonos component and the computer still have Internet access in this
• Be sure that your cable/DSL modem is connected to the router’s WAN (Internet) port.
• Temporarily remove any other components that are wired to your network.
• Connect an Ethernet cable from the computer directly to the back of the Sonos component, and then connect another
Ethernet cable from the Sonos component directly to one of the LAN ports on your router.
• When you make a change to your network configuration, you may need to power cycle the Sonos component by
unplugging the power cord, and then plugging it back in.
• If you are not using a router, you can visit our Web site at for more information.
3. Check the wiring
Check the link/activity lights on both the router and the Sonos component. The link lights should be lit solid and the activity
lights should be blinking.
• If the link lights are not lit, try connecting to a different port.
• If the link lights still do not light, try connecting a different Ethernet cable.
Product Guide
Not all rooms are visible
You are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by
following the steps below.
• Using a handheld Sonos controller: From the Settings menu, touch Advanced Settings, and then Wireless Channel.
Choose another wireless channel from the list.
• Using the Sonos Controller for PC: Select Settings -> Advanced from the Manage menu. On the General tab, select
another wireless channel from the list.
• Using the Sonos Controller for Mac: Select Preferences -> Advanced from the Sonos menu. On the General tab, select
another wireless channel from the list.
It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may occur during
the wireless channel change.
Important Safety Information
Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the
household is aware of them.
• The product should not be used near water—avoid close proximity to a bathtub, kitchen sink, laundry tub, wet basement, swimming pool, etc.
• Do not place the unit where it will be exposed to excessive heat (e.g., radiators, heat registers, stoves), direct sunlight,
or a dusty environment (e.g., woodworking shop.)
• Do not place the unit where it will be exposed to flammable liquids and/or fumes.
• Do not place the unit in a small confined space (e.g., closet or cabinet, under a bed or sofa) where ventilation is
• Protect the power cable from being walked on or pinched, particularly at plugs, convenience receptacles, and the point
where it exits the product. The mains cord should be readily available to disconnect the power.
Proper Ventilation
• Leave 10" of open space around the sides and above the unit to ensure proper ventilation.
• Ventilation should not be impeded by covering the ventilation openings with items such as tablecloths, curtains, or
• Do not let foreign objects into the unit. If a foreign object should get into the unit, unplug the unit and contact Sonos
for servicing guidance.
• Do not operate or handle the product with wet hands.
• Do not place any object on top of the product (e.g. vase, coffee cup, potted plant, books, magazines, etc.)
• Only use attachment/accessories specified by Sonos.
• Unplug the power cord during lightning storms or when unused for long periods of time.
• Never disassemble or modify the product in any way.
Cleaning & Maintenance
• Keep the unit free from dust, pet hair and other fine particles.
• Wipe only with a soft, dry cloth.
• Do not use chemical solvents (e.g. alcohol, benzene, paint thinner) or other flammable cleaning liquids to clean the
• Refer all servicing to Sonos qualified service personnel. Servicing is required when the unit or the power cord has been
damaged in any way, if liquid or other foreign matter has fallen into the ventilation openings, or the unit has been
exposed to rain or moisture.
Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or
Product Guide
Rated Output
110W RMS (2x55W continuous average power into 8 ohms, THD+N<0.02%)*
Speaker Connections
Spring binding posts (in North America, the ZP120 has combined spring binding post/banana
jack connectors)
Line-In Connections
Auto-detecting RCA type
Subwoofer Output
Auto-detecting RCA type, 80 Hz crossover
Music Access
Audio Formats Supported
Support for compressed MP3, WMA, AAC (MPEG4), AAC+, iTunes Plus, Ogg Vorbis, Audible
(format 4), Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF
Native support for 44.1kHz sample rates. Additional support for 48kHz, 32kHz, 24kHz, 22kHz,
16kHz, 11kHz, and 8kHz sample rates.
Note: Previously purchased Apple “Fairplay” DRM-protected songs may need to be upgraded.
See Apple for details. WMA Lossless formats not currently supported.
Music Services Supported
Sonos works seamlessly with 7Digital, 8Tracks, Amazon Cloud Player, AUPEO!,, Deezer,
Hearts of Space, iHeartRadio, JB Hi-Fi NOW, JUKE,, MOG, Murfie, Napster®, Pandora®,
Qobuz, Rdio®, Rhapsody®, SiriusXM™ Internet Radio, Simfy, Slacker® Radio, Songl, Songza,
Spotify®, Stitcher SmartRadio™, TuneIn, Wolfgang’s Vault®, WiMP, and downloads from any
service offering DRM-free tracks (service availability varies by region)
Operating Systems (for stored files)
Windows XP SP3 and higher; Macintosh OS X 10.6 and higher; NAS (network-attached storage)
devices supporting CIFS
Internet Radio Supported
Streaming MP3 or WMA
Album Art Supported
Playlists Supported
Rhapsody®, iTunes®, WinAmp®, Windows Media Player®, and MusicMatch™ (.m3u, .pls, .wpl)
Wireless Connectivity
SonosNet, a secure AES encrypted, peer-to-peer wireless mesh network
Network Bridging
2-port switch (10/100Mbps, auto MDI/MDIX) allows Ethernet devices to connect through
Internet connectivity
Internet connection required for access to Internet radio stations, online music services and
software updates. (DSL, cable modem or LAN-based high-speed Internet connection required.)
Internet functionality may require payment of separate fee to a service provider; local and/or
long distance telephone charges may apply.
Power Supply
AC 120/240, 50-60 Hz, user-switchable
Front Panel Buttons
Volume and Play/Pause
Front Panel LED Indicators
Audio and player status indicators
Dimensions (H x W x D)
3.50 x 7.28 x 8.15 in. (89 x 185 x 207 mm)
5.1 lbs. (2.3 kg)
Operating Temperature
32º to 104º F (0º to 40º C)
Storage Temperature
4º to 158º F (-20º to 70º C)
Product Finish
Anodized precision machined extrusion aluminum case. Aluminum casing also facilitates
passive cooling.
* Both channels driven, 22Hz-20KHZ-AES17 measurement bandwidth.
* Specifications subject to change without notice.
Product Guide
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