IBM xSeries 336 servers feature processors up to 3.8 GHz with Intel

Hardware Announcement
September 27, 2005

IBM
xSeries 336 servers feature
processors up to 3.8 GHz with Intel Extended
Memory 64 Technology — Rack-optimized servers
for outstanding computing power
Overview
The xSeries 336 server is designed
to handle compute-intensive,
Web-based, or enterprise network
applications. Optimized for EM64T,
the xSeries 336 server helps you
migrate to 64-bit computing.
This highly manageable, ultrathin, 1
U high, rack-optimized server
features two-way SMP-capable
processors, high availability, and
scalability.
•
Hot swap/redundant cooling fans,
optional hot-swap/redundant
power supplies
At a glance
•
Memory mirroring and hot spare
memory configurable using BIOS
setup
Power, scalability, control, and
serviceability for dynamic
Web-serving and on demand
business applications:
•
Integrated systems management
processor
•
•
Operating status and key server
components monitoring and
control
•
•
Predictive Failure Analysis 
(PFA) on selected components
that warns of problems before
they occur
Power and scalability for On Demand
Business
Apply powerful processors, large
amounts of high-performing memory,
and high-bandwidth PCI buses to
data center applications:
•
2.8 or 3.8 GHz Intel Xeon
processors enhanced with 2 MB
advanced transfer L2 cache
•
800 MHz front-side bus (FSB)
•
1 GB of two-way interleaved,
high-speed PC2-3200 ECC DDR2
SDRAM RDIMM memory,
supporting up to 16 GB
•
•
•
Integrated Ultra320 SCSI with
RAID-1 or -1E
Support for hot-swap Ultra320
SCSI (up to 600 GB) and
simple-swap SATA HDDs (up to
500 GB)
Dual Gigabit Ethernet controllers
for high I/O capacity, plus failover
capability
High availability for around-the-clock
business
High availability, manageability, and
serviceability features help diagnose
problems quickly, even from remote
locations:
•
•
Fast and easy servicing:
Innovative Light Path Diagnostics,
improved on-board diagnostics,
and LED diagnostic panel
Optional Remote Supervisor
Adapter II SlimLine card for full
out-of-band systems management
•
•
•
•
Service and support perfected for On
Demand Business
ServerGuide  , IBM Director, Web
support, and three-year on-site
limited warranty 3
Key prerequisites
Monitor, keyboard, mouse, and
EIA -310D compatible rack
Planned availability date
September 29, 2005
•
•
•
•
•
•
Ultrathin, high-availability,
rack-optimized, 1 U servers
Powerful Intel Xeon processors
with L2 cache expanded to 2 MB
and 800 MHz1 FSB and Intel
Extended Memory 64
Technology (EM64T)
1 GB of two-way interleaved
PC2-3200 ECC double data rate
(DDR2) SDRAM RDIMM
memory (2 GB on Express
models); eight DIMM slots
supporting up to 16 GB
Support for Ultra320 SCSI or
Serial-ATA (SATA)
Choice of open bay HDD
configurations
Single-channel Ultra320 SCSI
controller for high-speed,
internal disk storage solutions
up to 600 GB2
Two PCI-X slots, one 64-bit/133
MHz (full height, full length) one
64-bit/100 MHz (low profile, half
length)
Optional support for
PCI-Express Adapters
585-watt, auto-ranging power
supply
Integrated systems
management processor
Integrated dual Gigabit Ethernet
One serial port
(16550A-compatible), three USB
ports, and a mouse, keyboard,
and video port
For ordering, contact:
Your IBM representative or the
Americas Call Centers at
800-IBM-CALL
Reference: SE001
This announcement is provided for your information only. For additional information, contact your IBM representative,
call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.
IBM United States
IBM is a registered trademark of International Business Machines Corporation.
105-389
•
Description
xSeries 336 server
The xSeries 336 subsystems are tuned to provide solid
system throughput from processor, to memory, to bus, to
disk-intensive I/O. These features combined with SMP
capability make this server an excellent choice for:
The xSeries 336 server features an Intel Xeon processor
system that supports internal processing speeds of up to
3.8 GHz, processing operations to memory, and the PCI
bus at 133 MHz. It contains an integrated, full-speed 2
MB ECC L2 cache.
This system supports SMP
applications through installation in the second processor
slot of xSeries 336 models with like processors.
•
•
•
•
•
•
•
High-performance server subsystems: These servers are
high-throughput, two-way SMP-capable network servers
with excellent scalability when you add memory and a
second processor. They incorporate powerful 800 MHz
Intel Xeon processors with 2 MB advanced transfer L2
cache. Data transfer across the system bus is at a 4X rate
(four data transfers per clock) for an effective data
transfer rate of 800 MHz (5.3 GB/s). Address transfers
across the system bus is at a 2X rate (two addresses per
clock) for an effective transfer rate of 400 MHz.
•
Two 3.5-in or four 2.5-in hot-swap Ultra320 HDD bays
(hot-swap models) with SCA-2 connectors supporting
LVD HDDs
•
Hot swap/redundant cooling fans
•
Optional hot swap/redundant power supplies
•
ECC DIMMs combined with an integrated ECC memory
controller correcting many soft and hard single-bit
memory errors, while minimizing disruption of service
to LAN clients
•
Chipkill memory for the detection and correction of
many multibit memory errors, helping keep the server
up and running while taking the inoperative memory
offline
•
ECC L2 cache processors to improve data integrity and
help reduce downtime
•
PFA on HDD options, memory, processors, VRMs, and
fans to help alert the system administrator of an
imminent component failure
•
Dual Broadcom 5721 Gigabit Ethernet controllers that
support:
Standard xSeries 336 configurations
HDD
Processor Memory Interface
8837─05U 2.8 GHz
8837─0WU 2.8 GHz
8837─06U 2.8 GHz
8837─55U 3.8 GHz
8837─5VU 3.8 GHz
8837─56U 3.8 GHz
L2 Cache: 2 MB (all
1 GB SCSI
1 GB SCSI
1 GB SATA
1 GB SCSI
1 GB SCSI
1 GB SATA
models)
3.5─in
2.5─in
3.5─in
3.5─in
2.5─in
3.5─in
CD─
ROM HDD
DVD Open
Open
DVD Open
DVD Open
Open
DVD Open
Other
bay,
bay,
bay
bay,
bay,
bay
hot─swap
hot─swap
hot─swap
hot─swap
Express xSeries 336 configurations
HDD
Processor Memory Interface
Model
CD─
ROM HDD
Other
−
−
−
−
−
8837─E4U 2.8 GHz
2 GB SCSI 3.5─in DVD Open bay, hot─swap
8837─E5U 3.4 GHz
2 GB SCSI 3.5─in DVD Open bay, hot─swap
Redundant Power Supply in 8837─E5U
L2 Cache: 2 MB (all models)
Additional features
•
System board contains eight DIMM connectors
supporting 256, 512 MB, 1 GB, or 2 GB PC2-3200 ECC
DDR2 SDRAM RDIMM memory:
−
Support for up to 16 GB of system memory
−
Interleaved memory populated with two DIMM at a
time with the same size DIMM
−
Support for mixed memory sizes in pairs
−
Support for Chipkill  memory
Web caching
Dynamic Web serving
Firewall
Telecommunications
Active directory services
Scientific and technical computing
Linux  clustering
High-availability and serviceability features: The xSeries
336 server subsystem delivers excellent reliability and
serviceability features:
Two Intel Xeon connectors are standard on the system
board to support installation of a second processor.
High-speed 400 MHz PC2-3200 ECC DDR2 SDRAM RDIMM
memory is optimized for 800 MHz processor-to-memory
subsystem performance.
Model
Two full-duplex Broadcom 5721 Gigabit Ethernet PCI
controllers speed network communications to LAN
clients.
Failover, Adapter Fault Tolerance (AFT)
PXE 2.0 Boot Agent
ASF 2.0 support
Wake on LAN
Load balancing or teaming
•
Worldwide, voltage-sensing 585-watt power supply
with auto restart
•
Up to 10 cooling fans for excellent cooling with added
reliability:
−
One fan in each power supply
−
Seven system fans for processors, memory, and
HDD bays
−
Fan speed controls incorporated to reduce noise
while reducing system temperatures
•
Integrated systems management processor for
diagnostic, reset, POST, and auto recovery functions;
monitoring temperature, voltage, and fan speed; alerts
generated when thresholds are exceeded (refer to the
Limitations section for restrictions)
IDE controller supports DVD-ROM.
•
Information LED panel giving visual indications of
system well-being
SATA drive support employs high-speed (up to 1.5
Gbps) dual differential pairs to communicate with
simple-swap SATA HDDs.
•
Light Path Diagnostics and on-board diagnostics
providing an error log to help find a failing component,
helping reduce downtime and service costs
•
Single-channel, 64-bit, Ultra320 SCSI PCI controller
supports high-speed (up to 320 MB/s) data transfer,
and Low-Voltage Differential SCSI (LVDS) internal
storage solutions.
•
•
105-389
-2-
•
Easy access to system
processor, and memory
•
CPU failure recovery in SMP configurations:
−
−
−
−
board,
adapter
•
cards,
You can also purchase the optional Remote Supervisor
Adapter (RSA) II SlimLine for additional systems
management function.
Forces failed processor offline
Automatically reboots server
Generates alerts
Continues operations with the working processor
RSA II SlimLine adds accelerated graphics and delivers
advanced control and monitoring features to manage your
xSeries server (selected models) at virtually any time,
from virtually any place. This daughter card can be added
to the server through a connector that connects to the
planar or through a riser for selected models. This
adapter enables easy console redirection with text and
graphics, keyboard, and mouse (operating system must
support USB) support over the systems management LAN
connections.
Expandability and growth:
The xSeries 336 server
contains high levels of function and storage capacity for
a 1 U, 19-inch rack-drawer package. It supports customer
installation of adapters, processors, memory, and HDD
options. Functions (such as SVGA video, Ultra320 SCSI,
SATA, and two Gigabit Ethernet controllers) are
integrated on the system board. Features include:
•
Rack-optimized
design
for
19-inch
wide,
industry-standard rack cabinets supported in the
NetBAY42 and NetBAY25
•
Eight DIMM connectors capable of support for up to 16
GB of system memory
•
Two available PCI-X adapter card slots
•
•
−
One full-length — 64-bit/133 MHz (or PCI Express x8
slot)
−
One half-length — 64-bit/100 MHz
With video compression now built into the adapter
hardware, the adapter enables the greater screen sizes
and refresh rates standard in the marketplace. You can
display server activities from power-on to full operation
with remote user interaction at virtually any time.
The embedded Web server provides remote control from
any standard Web browser. No additional software is
required on the remote administrator′s workstation. For
users who are accustomed to a command-line interface
(CLI), the administrator can also use the provided CLI
from a Telnet session to perform some of the functions
that they can perform from the Web server. The RSA II
SlimLine provides remote management and control of the
system independent of the server status, in many cases
even if the server is powered off or otherwise disabled.
Choice of:
−
Two 3.5-in slim-high, hot-swap Ultra320 HDD bays
(up to 600 GB)
−
Four 2.5-in slim-high, hot-swap Ultra320 HDD bays
(up to 292 GB)
−
Two simple-swap SATA HDD bays (up to 500 GB)
System LED control (power, HDD, activity, alerts,
heartbeat)
Features and benefits:
•
Continuously
monitors
system
environmentals
(temperatures and voltages), operating system status,
critical system components such as processors, VRMs,
memory, fans, power supplies, and power backplanes
(where supported by the system).
Internal data storage up to:
−
600 GB (using two 300 GB Ultra320 3.5-in HDDs)
−
292 GB (using four 73 GB Ultra320 2.5-in HDDs)
•
−
500 GB (using two simple-swap 250 GB SATA
HDDs)
Video compression hardware is built in, eliminating
drivers.
•
Faster graphics support makes monitoring and control
more efficient.
•
Virtual CD and diskette drives enable you to configure
and diagnose a server remotely without a visit from
your IT staff.
•
RSA II SlimLine supports Secure Socket Layer (SSL)
and Lightweight Directory Access Protocol (LDAP).
•
Integrated with IBM Director and Director Agent.
•
Built-in LAN and serial connectivity support virtually
any network infrastructure.
•
Multiple
alerting
functions
warn
systems
administrators of potential problems, over e-mail,
pager support, LAN, or SNMP.
•
It can be installed on the system planar using a
dedicated connector, eliminating the need for an
empty PCI-X slot.
•
DVD-ROM on some models
•
ATI 7000M controller with 16 MB of video memory
Systems
management:
Integrated
Management Controller (BMC):
Baseboard
The xSeries 336 server includes an integrated BMC that
provides
industry-standard
Intelligent
Platform
Management Interface (IPMI) 1.5-compliant systems
management. The BMC comes standard, and shares one
of the two onboard Ethernet ports for access. The BMC
can be accessed via software that is compatible with IPMI
1.5 (xCAT, for example). The BMC is implemented using
industry-leading OSA firmware and applications.
Features and benefits:
•
Monitoring of system and battery voltage and system
temperature
•
Fan speed control
•
Fan tachometer monitor
•
System ID and planar version detection
•
System power and reset control
•
NMI and SMI detection and generation (system
interrupts)
•
Serial port text console redirection
The RSA II SlimLine features are similar to the RSA II
except for the following:
-3-
•
Reset button is not accessible from back of system.
•
Mini-USB cable is no longer required; uses internal
USB bus.
The system has designated systems
management Ethernet port, activated only when RSA
II SlimLine is installed.
105-389
•
External ac adapter is not required; uses standby
power from system power supplies.
•
Status LEDs are not viewable externally.
•
The RSA II SlimLine no longer supports the previous
RSA II interconnect function.
•
−
−
−
•
IBM Director: The xSeries 336 server also features IBM
Director,
a
powerful,
highly
integrated,
systems-management software solution built on industry
standards and designed for ease of use. Exploit your
existing
enterprise
or
workgroup-management
environments and use rich security to access and manage
physically dispersed IT assets more efficiently over the
internet. It can help reduce costs through:
•
•
•
•
•
•
•
•
•
Reduced downtime
Increased productivity of IT personnel and end users
Potentially reduced service and support costs
PFA-enabled critical hardware components
Temperature
Voltage
Fan speed
Light Path Diagnostics
IT administrators have comprehensive, virtual on-site
control of xSeries servers with the ability to remotely:
Access the server often regardless of its status
•
Inventory and display detailed system and component
information
•
View server bootup during POST
•
Browse and delete logs of events and errors
•
Reset or power cycle the server
•
Monitor and set thresholds on server health including:
−
−
−
−
•
•
•
IBM on-site three-year limited warranty with
next-business-day service (same-business-day service
optionally available) helps protect your investment if
a problem occurs.
This service also includes
replacement of parts identified through PFA.
•
The ServerProven  ,4 program lets you confidently
configure your server with various devices and
operating
systems.
This program provides
compatibility information from actual testing of the
xSeries 336 server with various adapters and devices.
•
The ServerGuide CD library includes online
publications, in addition to utilities and drivers that
enable assisted loading of popular network operating
systems.
•
Electronic support on the Web provides additional
support in an easy-to-use format.
The xSeries 336 server is an ultrathin rack platform. The
most powerful 1 U server of the xSeries rack-optimized
offerings, it is positioned between the xSeries 306 and the
xSeries 346 server. The xSeries 306 server also has a 1
U form factor, but supports uniprocessor operations and
only fixed Ultra320 SCSI or SATA HDDs. The xSeries 346
server includes more slots and drive bays; however, it
requires a 2 U rack space.
Processors
VRMs
Memory
Fans
Power supplies
HDDs
High-density, two-way, Xeon-based xSeries 336 and
xSeries 346 servers enable customer installation of
features. You can prepare for future expansion to meet
changing reliability needs. At the same time, the server
can handle emerging applications requiring maximum
computing power and function in a small amount of rack
space. These applications include:
Send e-mail or page to an administrator
Execute a command or program
Pop up an error message to the IBM Director
console
•
•
•
•
•
Flash BIOS
105-389
Tivoli  Enterprise and Tivoli NetView
Computer Associates Unicenter TNG
HP OpenView
Microsoft  SMS
BMC Patrol
NetIQ
Product positioning
Define automated actions such as:
−
−
−
•
Operating system load
POST time-out
Voltage
Temperature
Set proactive alerts for critical server events including
PFA on:
−
−
−
−
−
−
Identify potential performance bottlenecks and react
to prevent downtime
World-class support tools and programs: The xSeries 336
server includes a number of tools and programs designed
to make ownership a positive experience. From the start,
IBM programs help you purchase servers, get them
running, and keep them running over the long haul. IBM
can help your company maintain ownership of technology
leadership network servers.
IBM Director includes a portfolio of integrated server
tools
that
work
with
the
RSAs
or
other
systems-management monitoring functions.
Typical
functions and monitoring capabilities can include:
•
Memory
Processor
HDDs
IBM Director Agent integrates into leading workgroup and
enterprise systems management environments via
Upward Integration Modules (available from IBM and
third parties). Advanced management capabilities built
into xSeries servers are available through:
IT administrators can view the hardware configuration of
remote systems in detail and monitor the usage and
performance of critical components such as processors,
HDDs, and memory.
•
•
•
•
•
Monitor and graph the use of server resources such
as:
-4-
Web caching
Dynamic Web serving
Firewall
Telecommunications
Active directory services
•
•
Scientific and technical computing
Linux clustering
These powerful servers also meet traditional enterprise
network server requirements, but with an added benefit
of requiring less space.
Reference information
1
2
3
4
GHz and MHz denote the internal and/or external clock
speed of the microprocessor only, not application
performance. Many factors affect application performance.
When referring to HDD or tape backup capacity, GB stands
for 1,000,000,000 bytes.
Total user capacity may vary
depending on operating environments.
For information on the IBM Statement of Limited Warranty,
call 800-IBM-SERV (426-7378) or contact your IBM
representative or reseller.
Copies are available upon
request.
IBM makes no warranties, expressed or implied, regarding
non-IBM products and services that are ServerProven,
including but not limited to implied warranties of
merchantability and fitness for a particular purpose. These
products are offered and warranted solely by third parties.
Business Partner information
If you are a Direct Reseller - System Reseller acquiring
products from IBM, you may link directly to Business
Partner information for this announcement.
A
PartnerWorld ID and password are required (use IBM ID).
BP Attachment for Announcement Letter 105-389
https://www.ibm.com/partnerworld/
mem/sla.jsp?num=105-389
Trademarks
ServerGuide, EIA, and Chipkill are trademarks of
International Business Machines Corporation in the United
States or other countries or both.
The e-business logo, xSeries, Predictive Failure Analysis,
Wake on LAN, NetView, Tivoli, and ServerProven are
registered trademarks of International Business Machines
Corporation in the United States or other countries or both.
Intel is a trademark of Intel Corporation.
Microsoft is a trademark of Microsoft Corporation.
Linux is a trademark of Linus Torvalds in the United States,
other countries or both
Other company, product, and service names may be
trademarks or service marks of others.
-5-
105-389
IBM US
Announcement
Supplemental Information
September 27, 2005
Publications
Services
The following publications and CD-ROMs are shipped with
the xSeries  336 server.
IBM Integrated Technology Services
•
xSeries 336 Installation Guide contains an introduction
to the computer, installation and setup, installing
options,
reference
information,
and
problem
determination. The installation guide has easy-to-use
text and illustrations to enable you to quickly set up
your xSeries 336 server.
•
Documentation/User ′ s Guide CD contains translated
versions of the product user′s guide.
•
ServerGuide  contains online publications and drivers
to support the xSeries 336 server. In addition, it
includes a set of easy-to-use utilities to help you install
the system using CDs of several popular network
operating systems.
•
IBM Director
included.
systems
management
software
is
Note: Software versions, features, and functions shipped
with these systems may change as new releases become
available or may be discontinued at any time.
The xSeries 336 Installation Guide and Hardware
Maintenance Manual, in U.S. English versions, are
available from
http://www.ibm.com/pc/support
IBM services include business consulting, outsourcing,
hosting services, applications, and other technology
management.
These services help you learn about, plan, install,
manage, or optimize your IT infrastructure to be an On
Demand Business. They can help you integrate your
high-speed networks, storage systems, application
servers, wireless protocols, and an array of platforms,
middleware, and communications software for IBM and
many non-IBM offerings. IBM is your one-stop shop for
IT support needs.
For details on available services, contact your IBM
representative or visit
http://www.ibm.com/services/
For details on available IBM Business Continuity and
Recovery Services, contact your IBM representative or
visit
http://www.ibm.com/services/continuity
For details on education offerings related to specific
products, visit
http://www.ibm.com/services/learning/index.html
Click servers, then the server family, and then Online
Publications.
Select your country, and then select the product as the
category.
Technical information
Physical specifications
Processor
Internal speed
External speed
Number standard
Maximum
L2 cache
(full speed)
Memory
(400 MHz SDRAM)
RDIMMs
DIMM sockets
Address capability
Video
Memory
HDD controller
Channels
Connector internal
Connector external
IDE controller
Channels
Connector internal
Connector external
HDD
8837─05x
8837─0Wx
8837─06x
Xeon
2.8 GHz
200/800 MHz
1
2
2 MB
Xeon
2.8 GHz
200/800 MHz
1
2
2 MB
Xeon
2.8 GHz
200/800 MHz
1
2
2 MB
1 GB ECC
1 GB ECC
1 GB ECC
2 x 512 MB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay
3.5─in
2 x 512 MB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay
2.5─in
2 x 512 MB
8
16 GB
SVGA
16 MB
SATA
1
2
0
IDE ATA─100
2
2
0
Open bay
3.5─in
This announcement is provided for your information only. For additional information, contact your IBM representative,
call 800-IBM-4YOU, or visit the IBM home page at: http://www.ibm.com.
IBM United States
IBM is a registered trademark of International Business Machines Corporation.
105-389
Total bays
5.25/3.5─in slim
3.5─in slim
2.5─in slim
Hot─swap
Internal capacity
Bays available
5.25/3.5─in slim
3.5─in slim
2.5─in slim
Hot─swap
Total slots
PCI
64─bit/133MHz
64─bit/100MHz
1
Slots available
Management processor
Ethernet
Controllers
Rates
DVD─ROM (IDE)
Diskette drive
Power supply
Number standard
Hot─swap
Redundant power
Auto restart
Processor
Internal speed
External speed
Number standard
Maximum
L2 cache
(full speed)
Memory
(400MHz SDRAM)
RDIMMs
DIMM sockets
Address capability
Video
Memory
HDD controller
Channels
Connector internal
Connector external
IDE controller
Channels
Connector internal
Connector external
HDD
8837─05x
8837─0Wx
8837─06x
3
1
2
0
2
600 GB(5)
2
0
2
0
2
2(6)
2
1
1
4
0
0
4
4
292 GB(5)
4
0
1
4
0
2(6)
2
1
1
3
1
2
0
0
500 GB(5)
2
0
2
0
0
2(6)
2
1
1
2
Standard
2
Standard
2
Standard
2
2
2
10/100/1k Mbps 10/100/1k Mbps 10/100/1k Mbps
1
0
1
0
0
0
585 W
585 W
585 W
1
1
1
Optional
Optional
Optional
Optional
Optional
Optional
Yes
Yes
Yes
8837─55x
8837─5Vx
8837─56x
Xeon
3.8 GHz
200/800 MHz
1
2
2 MB
Xeon
3.8 GHz
200/800 MHz
1
2
2 MB
Xeon
3.8 GHz
200/800 MHz
1
2
2 MB
1 GB ECC
1 GB ECC
1 GB ECC
2 x 512 MB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay
2.5─in
4
0
0
4
4
292 GB(5)
4
0
1
4
4
2(6)
2
1
1
2 x 512 MB
8
16 GB
SVGA
16 MB
SATA
1
2
0
IDE ATA─100
2
2
0
Open bay
3.5─in
3
1
2
0
0
500 GB(5)
2
0
2
0
0
2(6)
2
1
1
2
Standard
2 x 512 MB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay
3.5─in
Total bays
3
5.25/3.5─in slim
1
3.5─in slim
2
2.5─in slim
0
Hot─swap
2
Internal capacity
600 GB(5)
Bays available
2
5.25/3.5─in slim
0
3.5─in slim
2
2.5─in slim
0
Hot─swap
2
Total slots
2(6)
PCI
2
64─bit/133MHz
1
64─bit/100MHz
1
Slots available
2
Management processor Standard
Ethernet
controllers
2
rates
10/100/1k Mbps
DVD─ROM (IDE)
1
Diskette drive
0
Power supply
585 W
Number standard
1
Hot─swap
Optional
Redundant power
Optional
Auto restart
Yes
105-389
Standard
2
2
10/100/1k Mbps 10/100/1k Mbps
0
1
0
0
585 W
585 W
1
1
Optional
Optional
Optional
Optional
Yes
Yes
-2-
Express Models
8837─E4U
8837─E5U
Processor
Internal speed
External speed
Number standard
Maximum
L2 cache
(full speed)
Memory
(400MHz SDRAM)
RDIMMs
DIMM sockets
Address capability
Video
Memory
HDD controller
Channels
Connector internal
Connector external
IDE controller
Channels
Connector internal
Connector external
HDD
Total bays
5.25/3.5─in slim
3.5─in slim
2.5─in slim
Hot─swap
Internal capacity
Bays available
5.25/3.5─in slim
3.5─in slim
2.5─in slim
Hot─swap
Total slots
PCI
64─bit/133MHz
64─bit/100MHz
Slots available
Management processor
Ethernet
Controllers
Rates
DVD─ROM (IDE)
Diskette drive
Power supply
Number standard
Hot─swap
Redundant power
Auto restart
Xeon
2.8 GHz
200/800 MHz
1
2
2 MB
Xeon
3.4 GHz
200/800 MHz
1
2
2 MB
2 GB ECC
2 GB ECC
2 x 1 GB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay 3.5─in
3
1
2
0
2
600 GB(5)
2
0
2
0
2
2(6)
2
1
1
2
Standard
2 x 1 GB
8
16 GB
SVGA
16 MB
Ultra320
1
1
0
IDE ATA─100
2
2
0
Open bay 3.5─in
3
1
2
0
2
600 GB(5)
2
0
2
0
2
2(6)
2
1
1
2
Standard
5
6
2
1
1
2
Standard
2
2
2
10/100/1k Mbps 10/100/1k Mbps 10/100/1k Mbps
1
1
1
0
0
0
585 W
585 W
585 W
1
2
1
Optional
Optional
Optional
Optional
Optional
Optional
Yes
Yes
Yes
Capacities are based on installation of two 3.5-in 300 GB Ultra320 or four 2.5-in 73 GB Ultra320 HDDs (SCSI models) or two 250
GB SATA HDDs (SATA models). For the latest information on supported HDD options, visit
http://www.ibm.com/pc/us/compat
One adapter slot is full-length. The other slot is half-length supporting cards not exceeding 180 mm in length.
DVD-ROM drive characteristics
73.4 GB HDD — 2.5-in
•
•
•
•
•
•
SCSI HDD characteristics
•
•
•
•
•
•
•
•
36.4 GB HDD — 2.5-in
Video subsystem
•
•
•
•
•
•
•
•
•
ATI 7000M Graphics Controller chip
•
Integrated on planar and connected to the PCI bus
•
16 MB SDRAM standard/maximum video memory
•
128-bit graphics engine with 8, 16, and 32 bpp mode
acceleration
•
32 bpp (4G colors/True Color) support
•
Integrated 300 MHz RAMDAC
•
DDC2B monitor communications support
Speed: 8X
Sustained data transfer rate: 3.6MB/s max
Average access time: 130 ms
Buffer size: 256 KB
Interface: Ultra DMA Mode 2 33.3 MBs max
Compatibility: DVD-R/RW
Formatted capacity: 36,400 million bytes
Average read seek time: 4.5 ms
Burst transfer rate (maximum): 320.0 MB/s
Average latency: 3.0 ms
Drive rotation speed (rpm): 10,000 rpm
Sustained data transfer rate: 63 to 94 MB/s
PFA/S.M.A.R.T enabled: Yes
Interface: Ultra320 SCSI
-3-
Formatted capacity: 73,400 million bytes
Average read seek time: 4.5 ms
Burst transfer rate (maximum): 320.0 MB/s
Average latency: 3.0 ms
Drive rotation speed (rpm): 10,000 rpm
Sustained data transfer rate: 63 to 94 MB/s
PFA/S.M.A.R.T enabled: Yes
Interface: Ultra320 SCSI
105-389
Supported video mode capabilities for the SVGA PCI
controller:
•
Microsoft Windows 2000 and Linux
Equipment approvals and safety
Refresh
Colors rate (Hz)
Resolution
640
640
640
640
800
x
x
x
x
x
480
480
480
480
600
x
x
x
x
x
8
16
24
32
8
256
64K
16M
16M
256
800 x 600 x 16
64K
800 x 600 x 24
16M
800 x 600 x 32
16M
1024 x 768 x 8
256
1024 x 768 x 16
64K
1024 x 768 x 24
16M
1024 x 768 x 32
16M
1280
1280
1280
1280
1600
1600
1600
1600
256
64K
16M
16M
256
64K
16M
16M
x
x
x
x
x
x
x
x
1024
1024
1024
1024
1200
1200
1200
1200
x
x
x
x
x
x
x
x
8
16
24
32
8
16
24
32
60, 72, 75, 85,
60, 72, 75, 85,
60, 72, 75, 85,
60, 72, 75, 85,
60, 70, 72, 75,
200
60, 70, 72, 75,
200
60, 70, 72, 75,
200
60, 70, 72, 75,
200
60, 70, 72, 75,
150, 160, 200
60, 70, 72, 75,
150, 160, 200
60, 70, 72, 75,
150, 160, 200
60, 70, 72, 75,
150, 160, 200
60, 70, 74, 75,
60, 70, 74, 75,
60, 70, 74, 75,
60, 70, 74, 75,
52, 58, 60, 66,
52, 58, 60, 66,
52, 58, 60, 66,
52, 58, 60, 66,
•
FCC — Verified to comply with Part 15 of the FCC
Rules, Class A
100, 120, 160, 200
100, 120, 160, 200
100, 120, 160, 200
100, 120, 160, 200
90, 100, 120, 160,
•
Canada ICES-003, issue 3, Class A
•
UL 19507
•
CSA C22.2 No.950
85, 90, 100, 120, 160,
•
NOM-0187
90,
90,
90,
90,
85,
85, 90, 100, 120, 160,
Operating environment
85, 90, 100, 120, 140,
•
85, 90, 100, 120, 140,
85, 90, 100, 120, 140,
85,
85,
85,
85,
75,
75,
75,
75,
90,
90,
90,
90,
76,
76,
76,
76,
100, 120
100, 120
100, 120
100, 120
85, 92, 100
85, 92, 100
85, 92, 100
85, 92, 100
•
•
•
•
•
For service, the server requires a compatible:
•
•
•
•
100 to 127 (nominal) V ac; 50 Hz or 60 Hz; 5.5 A
200 to 240 (nominal) V ac; 50 Hz or 60 Hz; 2.75 A
Input kilovolt-amperes (kVA) (approximately):
− Minimum configuration: 0.172 kVA
− Maximum configuration: 0.550 kVA
Btu output:
− Minimum configuration: 587 Btu/hr (172 watts)
− Maximum configuration: 1878 Btu/hr (550 watts)
Acoustical noise level emission level: Sound power
levels
− 6.9 bels (idling)
− 6.9 bels (operating)
Software requirements: The following software products
have been tested by IBM and software publishers in the
latest available versions, and where appropriate, are or
will soon be certified by the publisher to be compatible
with the xSeries 336 server.
Operating systems
•
•
xSeries 336 servers are intended for use as rack-drawer
servers and are tested and designed to operate in a
horizontal position.
Standards: These systems support or comply with the
following standards:
•
Peripheral Component Interconnect (PCI) specification
2.2
105-389
Keyboard
Mouse
HDD
Display
When having the unit serviced, plan to have these
components attached to your server either directly or
indirectly via a console.
Note: The noise emission level stated is the declared
(upper limit) sound power level, in bels, for a random
sample of machines.
All measurements made in
accordance with ISO 7779 and reported in conformance
with ISO 9296.
Multi Processor Specification (MPS) 1.4
Keyboard
Mouse
HDD
Display
Unattended or remote installation may be performed
without requiring some or all of these components.
Review your unattended software installation program
information
for
specific
hardware
configuration
requirements.
Width: 440 mm (17.3 in)
Depth: 686 mm (27.0 in)
Height: 43 mm (1.7 in)
Weight:
− Minimum configuration 12.7 kg (28 lb)
− Maximum configuration 15.6 kg (35.5 lb)
•
•
•
Temperature:
− 10° to 35°C (50° to 95°F) (Server on)
− 0° to 60°C (-32° to 140°F) (Server off)
Relative humidity: 8% to 80%
Maximum altitude: 2,133 m (7,000 ft)
Hardware requirements: For attended installation of an
operating system, this server requires a compatible:
Electrical
•
These servers are certified by the respective UL and NOM
agencies.
85, 90, 100, 120, 140,
Dimensions
•
•
•
7
85, 90, 100, 120, 160,
Note: Some modes are not supported by all monitors.
•
•
•
•
Hardware-enabled
to
meet
the
International
Organization for Standardization (ISO) 9241, Part 3
•
8
-4-
Microsoft
− Windows 2000 Advanced Server
− Windows 2000 Server
− Windows Server 2003, Web Edition
− Windows Server 2003, Standard Edition
− Windows Server 2003, Enterprise Edition
Linux
− Red Hat Enterprise Linux 3 AS for x86 8
− Red Hat Enterprise Linux 3 ES for x86 8
− Red Hat Enterprise Linux 3 for AMD64 and Intel 
EM64T8
− SUSE LINUX Enterprise Server 8 8
VMware: VMware ESX Server V2.1
Support and certification is planned for these operating
systems.
•
The following software is supported as preloads:
•
•
Linux
− Red Hat Enterprise Linux ES 3 Standard
− Red Hat Enterprise Linux WS 3 Standard
Microsoft
− Windows Server 2003 Standard Edition
− Windows Server 2003 Enterprise Edition
Planning information
Customer responsibilities
Note: Additional support, certification, and version
information on network operating systems can be
accessed at
xSeries 336 and related options: The xSeries 336 server
and related options are designated as customer setup.
Customer setup instructions are shipped with system and
options.
http://www.ibm.com/pc/us/compat
Compatibility: The xSeries 336 server contains licensed
system programs that include set configuration, set
features, and test programs. System SurePath BIOS is
loaded from a “flash” EEPROM into system memory. This
BIOS provides instructions and interfaces designed to
support the standard features of the xSeries 336 server
and to maintain compatibility with many current software
programs.
Configuration information
Bay configuration: The xSeries 336 server supports
either four 2.5-in Ultra320 SCSI hot-swap HDDs or two
3.5-in Ultra320 SCSI or SATA HDDs. Models that do not
have the 2.5-in bays, come with a DVD-ROM. All models
are open bay.
Models shipped with four 2.5-in Ultra320 SCSI hot-swap
HDDs do not have a DVD-ROM. To install an operating
system, either perform a network-based installation or
use an external USB DVD or CD-ROM drive.
For detailed information about IBM and non-IBM devices,
adapters, software, and network operating systems
supported with xSeries servers, visit
http://www.ibm.com/pc/support
Models using the DVD-ROM are cabled directly to the IDE
port.
Contact your IBM representative, IBM Business Partner,
or refer to the IBM Sales Manual for information on the
compatibility of hardware and software for xSeries
servers. The Sales Manual is updated periodically as new
features and options are announced that support these
servers.
Cabling — Standard Non-RAID configurations: xSeries
336 hot-swap models contain a DASD backplane
supporting up to four hot-swap, SCA-2-compliant drive
bays.
The backplane is connected to the internal
connector of the integrated Ultra320 SCSI controller
through a 16-bit LVD SCSI cable.
Limitations
•
•
•
•
Use the version of ServerGuide that is shipped with
the system, or a later version, to load software and
drivers. Earlier versions of ServerGuide may not be
compatible with the server.
Additional cabling alternatives: xSeries 336 non-hot-swap
models support two simple-swap SATA HDDs directly to
a SATA controller through a two-drop cable.
The xSeries 336 server contains a single, configurable
serial port.
It can be configured to be
operating-system-controlled,
service-processor-controlled, or shared between the
two. You can set the configuration by changing the
header location to which the internal serial cable is
plugged. The default location from the factory is in the
shared position. In the shared position, the service
processor controls the port until the operating system
is running, then the operating system takes control.
The service processor can regain control of the port
for user-configured dial-out situations or if the
operating system is not available, but operating
system control cannot be reestablished without
resetting the server.
Rack installations: xSeries 336 1 U rack-drawer models
are designed to be installed in a 19-inch rack cabinet
designed for 711.1 mm (28 in) deep devices, such as the
NetBAY42U ER and NetBAY42U SR. Installation into some
of the older Netfinity  racks (9306900, 9306910, 9306200)
requires a rack extension kit for proper cable bend radius
and cooling.
If an xSeries 336 server is mounted in a non-IBM rack, the
rack must satisfy the following specifications:
xSeries 336 servers can address a maximum of 16 GB
of system memory by adding a 2 GB PC2-3200 ECC
DDR2 SDRAM RDIMM in each of the eight DIMM slots.
All supported system memory is addressable through
direct memory access.
The xSeries 336 server
supports 256 MB, 512 MB, 1 GB, and 2 GB PC2-3200
ECC DDR2 SDRAM RDIMM memory. All supported
DIMMs can coexist in the same system. Memory must
be populated in pairs.
Refer to the Planning
information section for supported memory options.
To ensure proper air flow for cooling, the xSeries 336
server requires a rack with a perforated door, such as
the NetBAY42 SR or NetBAY25 SR. An alternative is
to remove the front door of rack cabinets where the
door panel is of solid construction.
Microprocessor SMP upgrades must be of the same
type and clock speed. Mixing microprocessors of
different speeds or cache size is not supported.
-5-
•
The rack must meet EIA -310-D
mounting flanges and hole locations.
•
The front to rear distance of the mounting flanges must
be between 457.2 and 762 mm (24 and 30 in).
•
The thickness of the mounting flanges must be
between 1.9 and 3.3 mm (0.08 and 0.13 in).
•
The mounting flanges must have either 7.1-mm
(0.28-in) diameter holes or 9.6-mm (0.38-in) square
holes on the standard EIA hole spacing.
•
The rack must have a minimum depth of 50 mm (1.97
in) between the front mounting flange and inside of the
front door for appropriate cooling.
•
The rack must have a minimum depth of 166 mm (6.53
in) between the rear mounting flange and inside of the
rear door to install the server and provide cable
management space.
•
The minimum side-to-side clearance in the rack
between the front and rear mounting flanges must be
standards
for
105-389
•
467 mm (18.2 in) to accommodate the width of the
server and the slide mounting brackets.
is required to install an operating system, additional
adapters, or features.
The minimum side-to-side clearance in the rack
between each door and the mounting flanges must be
484 mm (19.1 in) to accommodate the slide mounting
brackets.
Packaging: One box
•
The rack must include perforated front and rear doors
and must not prevent the flow of cool air into or out
of the rack.
•
The weight-handling capacity of the rack must be able
to support the maximum rack configuration, including
all servers, external cables, power distribution units,
and so on.
•
The rack must provide proper stabilization so that the
rack does not become unstable when servers are
pulled out for service.
xSeries 2.8 GHz 800 MHz 2MB L2 Cache Upgrade with
Xeon Processor and EM64T (25R8908)
•
xSeries 3.8 GHz 800 MHz 2MB L2 Cache Upgrade with
Xeon Processor and EM64T (13N0670)
Supported memory options:
options are supported:
Country kit carton
512 MB PC2-3200 (2 x 256 MB) ECC
Non-Chipkill SDRAM RDIMM (73P3523)
•
1 GB PC2-3200 (2 x 512 MB) ECC DDR2 Non-Chipkill
SDRAM RDIMM (73P3522)
1 GB PC2-3200 (2 x 512 MB) ECC DDR2 SDRAM RDIMM
(73P2865)
•
2 GB PC2-3200 ECC double data rate (DDR2) SDRAM
RDIMM (73P2866)
Documentation, ServerGuide, IBM Director, Broadcom
Processor upgrade options
•
•
Intel Xeon processor
Safety instructions/warranty
Security, auditability, and control
Security and auditability features include:
DDR2
•
Power cord
xSeries 336 installation guide
Rack installation guide
ServeRAID  support package
Velcro/cable tie package
CD-ROM packages9
Cable management arm
The xSeries 336 server is shipped in a single package.
The country kit carton is contained inside the top portion
of the system unit carton.
•
Power-on and privileged-access password functions
provide controls of who has access to the data and
server setup program on the server.
•
A set unattended boot mode allows the system
keyboard to be locked to all entries except the
password and at the same time allows other
computers on the network to access the system disk
drive.
•
A selectable boot sequence can be used to prevent
unauthorized installation of software or removal of
data from the diskette drive.
The following memory
•
These servers are intended to be installed and secured
in a rack. It is a customer′s responsibility to ensure that
the server and rack installation are secure to prevent
sensitive data from being removed.
The customer is responsible for evaluation, selection, and
implementation of security features, administrative
procedures, and appropriate controls in application
systems and communications facilities.
Power considerations: The xSeries 336 sever includes a
standard 585-watt power supply. This power supply is
capable of providing sufficient power to run the server
fully configured with supported devices.
Terms and conditions
Cable orders: The dual 10/100/1000 Mbps, full-duplex,
Ethernet PCI controllers, standard with the xSeries 336
server, are connected directly to independent RJ-45
connectors. The RJ-45 connectors provides a 10/100/1000
Base-T interface (either at half- or full-duplex) for
connecting twisted-pair cable to the Ethernet network.
Cabling is not included with the server. To connect the
Ethernet controller to a repeater or switch, use a UTP
cable with RJ-45 connectors at both ends. For 100 Mbps,
or higher, Category 5e, or better, cabling must be used.
IBM Global Financing: Yes
To obtain copies of the IBM Statement of Limited
Warranty, contact your reseller or IBM.
In the United States, call 800-IBM-SERV (426-7378), or
write to:
Warranty Information
P.O. Box 12195
Research Triangle Park, NC 27709
Attn: Dept JDJA/B203
There are no additional cabling requirements, other than
for system power, keyboard, mouse, and monitor
connections.
Warranty period
•
•
Installability: The xSeries 336 server requires about 20
minutes for installation. Installation includes unpacking,
setting up, and powering on the system. Additional time
105-389
•
9
The following processor
•
System unit carton: System unit
−
−
−
−
−
−
−
Processor options: The xSeries 336 server is an Intel
Xeon processor system that supports internal processing
speeds of up to 3.6 GHz and processing operations to
memory and the PCI bus at 133 MHz. It contains an
integrated, full-speed 1 MB ECC L2 cache. This system
supports SMP applications through installation in the
second processor slot of xSeries 336 models with like
processors.
Supported processor options:
options are supported:
•
-6-
System hardware — Three years
Optional features — One year
You can obtain IWS through the method of service, such
as CRU, depot, carry-in, or on-site, provided in the
servicing country. Service methods and procedures vary
by country, and some service or parts may not be
available in all countries. Service centers in certain
countries may not be able to service all models of a
particular machine type. In addition, some countries may
have fees and restrictions that apply at the time of
service.
Optional IBM features initially installed in an IBM system
carry the same warranty period as the system. If installed
after the initial system installation, they carry the balance
of the system warranty or the optional feature warranty,
whichever is greater.
Warranty service: If required, IBM provides repair or
exchange service depending on the type of warranty
service specified below for the machine. IBM will attempt
to resolve your problem over the telephone or
electronically by access to an IBM Web site. You must
follow the problem determination and resolution
procedures that IBM specifies. Scheduling of service will
depend upon the time of your call and is subject to parts
availability. Service levels are response time objectives
and are not guaranteed. The specified level of warranty
service may not be available in all worldwide locations.
Additional charges may apply outside IBM′s normal
service area. Contact your local IBM representative or
your
reseller for country- and location-specific
information.
To determine the eligibility of your computer and to view
a list of countries where service is available, visit
http://www-3.ibm.com/pc/support/site.wss/
warranty/warranty.vm
For more information on IWS, refer to Services
Announcement 601-034, dated September 25, 2001.
Note: Due to the earth′s magnetic field, CRT monitors are
manufactured to work in northern, southern, and
equatorial regions of the earth and may not produce a
satisfactory image when moved between them. Any
required adjustment (if possible) is not covered under
IWS and may be subject to a chargeable action. The
magnetic field does not affect flat panel LCD monitors and
ThinkPad LCD displays.
Customer replaceable unit (CRU) (keyboard, mouse,
speaker, memory, or HDD) service and on-site service for
other selected parts.
CRU service: IBM provides replacement CRUs to you for
you to install.
CRU information and replacement
instructions are shipped with your machine and are
available from IBM at any time on your request. CRUs
are designated as being either a Tier 1 or a Tier 2 CRU.
Installation of Tier 1 CRUs is your responsibility. If IBM
installs a Tier 1 CRU, at your request, you will be charged
for the installation. You may install a Tier 2 CRU yourself
or request IBM to install it, at no additional charge under
the type of warranty service specified below, on-site
service.
Licensing:
Programs included with this product are
licensed under the terms and conditions of the license
agreements that are shipped with the system.
Maintenance services — ServiceSuite and
ServiceElect
ServicePac, ServiceSuite and ServiceElect provide
hardware warranty service upgrades, maintenance, and
selected support services in one agreement.
Based upon availability, CRUs will be shipped for
next-business-day (NBD) delivery. IBM specifies in the
materials shipped with a replacement CRU whether a
defective CRU must be returned to IBM. When return is
required, return instructions and a container are shipped
with the replacement CRU, and you may be charged for
the replacement CRU if IBM does not receive the
defective CRU within 30 days of your receipt of the
replacement.
Warranty service upgrade: During the warranty period,
warranty service upgrade provides an enhanced level of
on-site service for an additional charge. A warranty
service upgrade must be purchased during the warranty
period and is for a fixed term (duration). It is not
refundable or transferable and may not be prorated. If
required, IBM will provide the warranty service upgrade
enhanced level of on-site service acquired by the
customer. Service levels are response time objectives
and are not guaranteed.
On-site service: IBM on-site repair (IOR), 9 hours per day,
Monday through Friday excluding holidays, NBD
response. IBM will repair the failing machine at your
location and verify its operation. You must provide a
suitable working area to allow disassembly and
reassembly of the IBM machine. The area must be clean,
well-lit, and suitable for the purpose. On-site service is
not available in all countries, and some countries have
kilometer or mileage limitations from an IBM service
center. In those locations where on-site service is not
available, the normal in-county service delivery is used.
IBM will attempt to resolve your problem over the
telephone or electronically by access to an IBM Web site.
You must follow the problem determination and resolution
procedures that IBM specifies. Scheduling of service will
depend upon the time of your call and is subject to parts
availability.
CRUs will be provided as part of the machine′s standard
warranty CRU service except that you may install a Tier
1 CRU yourself or request IBM installation, at no
additional charge, under one of the on-site service levels
specified below.
Call IBM at 800-IBM-SERV (426-7378), to assist with
problem isolation for hardware to determine if warranty
service is required. Telephone support may be subject to
additional charges, even during the limited warranty
period.
IBM will repair the failing machine at your location and
verify its operation. You must provide a suitable working
area to allow disassembly and reassembly of the IBM
machine. The area must be clean, well-lit, and suitable
for the purpose.
International Warranty Service (IWS):
International
Warranty Service (IWS) is available during the warranty
period to customers who travel or relocate to countries
where their computer is sold and serviced by IBM or IBM
resellers authorized to perform warranty service. Eligible
IBM computers are identified by their four-digit machine
type.
The following warranty service upgrade options are
available:
•
-7-
IOR, 9 hours per day, Monday through Friday excluding
holidays, 4-hour average response
105-389
•
IOR, 24 hours per day, 7 days a week, 4-hour average
response
•
IOR, 24 hours per day, 7 days a week, 2-hour average
response
CRUs will be provided as part of the machine′s standard
warranty CRU service except that you may install a Tier
1 CRU yourself or request IBM to install it, at no additional
charge under the type of warranty service specified
below, on-site service.
Maintenance service: If required, IBM provides repair or
exchange service depending on the type of maintenance
service specified below for the machine. IBM will attempt
to resolve your problem over the telephone or
electronically by access to an IBM Web site. You must
follow the problem determination and resolution
procedures that IBM specifies. Scheduling of service will
depend upon the time of your call and is subject to parts
availability. Service levels are response time objectives
and are not guaranteed.
IBM will repair the failing machine at your location and
verify its operation. You must provide a suitable working
area to allow disassembly and reassembly of the IBM
machine. The area must be clean, well-lit, and suitable
for the purpose.
The following
available.
•
CRU service: If our problem can be resolved with a CRU
(keyboard, mouse, speaker, memory, or HDD), IBM will
ship the CRU to you for you to install. CRU information
and replacement instructions are shipped with your
machine and are available from IBM at any time on your
request.
IOR, 9 hours per day, Monday through Friday excluding
holidays, 4-hour average response
•
IOR, 24 hours per day, 7 days a week, 4-hour average
response
•
IOR, 24 hours per day, 7 days a week, 2-hour average
response
option
is
IOR, 24 hours per day, 7 days a week, 4-hour average
response
IBM specifies in the materials shipped with a replacement
CRU whether a defective CRU must be returned to IBM.
When return is required, return instructions and a
container are shipped with the replacement CRU, and you
may be charged for the replacement CRU if IBM does not
receive the defective CRU within 30 days of your receipt
of the replacement.
The following on-site service options are available:
•
upgrade
CRU service: If your problem can be resolved with a CRU
(keyboard, mouse, speaker, memory, or HDD), IBM will
ship the CRU to you for you to install. CRU information
and replacement instructions are shipped with your
Machine and are available from IBM at any time on your
request.
On-site service: IOR, IBM will repair the failing machine
at your location and verify its operation. You must
provide a suitable working area to allow disassembly and
reassembly of the IBM machine. The area must be clean,
well-lit, and suitable for the purpose.
IOR, 9 hours per day, Monday through Friday excluding
holidays, NBD response
service
Maintenance service: If required, IBM provides repair or
exchange service depending on the type of maintenance
service specified below for the machine. IBM will attempt
to resolve your problem over the telephone or
electronically by access to an IBM Web site. You must
follow the problem determination and resolution
procedures that IBM specifies. Scheduling of service will
depend upon the time of your call and is subject to parts
availability. Service levels are response time objectives
and are not guaranteed.
IBM specifies in the materials shipped with a replacement
CRU whether a defective CRU must be returned to IBM.
When return is required, return instructions and a
container are shipped with the replacement CRU, and you
may be charged for the replacement CRU if IBM does not
receive the defective CRU within 30 days of your receipt
of the replacement.
•
warranty
On-site service: IOR, IBM will repair the failing machine
at your location and verify its operation. You must
provide a suitable working area to allow disassembly and
reassembly of the IBM machine. The area must be clean,
well-lit, and suitable for the purpose.
The following on-site service options are available:
Maintenance service (ICA)
Maintenance services are available for ICA legacy
contracts.
The preferred go-to-market offerings are
ServiceElect. However, ICA legacy contracts will still be
available for current customers until they are withdrawn.
IOR, 9 hours per day, Monday through Friday excluding
holidays, NBD response
•
IOR, 24 hours per day, 7 days a week, 4-hour average
response
Non-IBM parts support
Alternative service (warranty service upgrades): During
the warranty period, warranty service upgrade provides
an enhanced level of on-site service for an additional
charge. A warranty service upgrade must be purchased
during the warranty period and is for a fixed term
(duration). It is not refundable or transferable and may
not be prorated.
If required, IBM will provide the
warranty service upgrade enhanced level of on-site
service acquired by the customer. Service levels are
response time objectives and are not guaranteed.
Warranty service: IBM is now shipping machines with
selected non-IBM parts that contain an IBM field
replaceable unit (FRU) part number label. These parts
are to be serviced during the IBM machine warranty
period. IBM is covering the service on these selected
non-IBM parts as an accommodation to their customers,
and normal warranty service procedures for the IBM
machine apply.
Warranty service upgrades and maintenance services:
Under certain conditions, IBM Integrated Technology
Services repairs selected non-IBM parts at no additional
charge for machines that are covered under a warranty
service upgrade or maintenance services.
IBM will attempt to resolve your problem over the
telephone or electronically by access to an IBM Web site.
You must follow the problem determination and resolution
procedures that IBM specifies. Scheduling of service will
depend upon the time of your call and is subject to parts
availability.
105-389
•
-8-
IBM Service provides hardware problem determination
on non-IBM parts (adapter cards, PCMCIA cards, disk
drives, memory, and so forth) installed within IBM
systems covered under warranty service upgrade or
maintenance services and provides the labor to replace
the failing parts at no additional charge. If IBM has
Technical Service Agreements with the manufacturers of
the failing part, or if the failing part is an accommodations
part (a part with an IBM FRU label), IBM may also source
and replace the failing parts at no additional charge. For
all other non-IBM parts, customers are responsible for
sourcing the parts. Installation labor is provided at no
additional charge, if the machine is covered under a
warranty service upgrade or maintenance services.
ServicePac for warranty and maintenance
Description
1-year MA IOR 24 x 7
2-hour average response
69P9401
2-year MA IOR 24 x 7
2-hour average response
96P2120
3-year IOR 24 x 7
2-hour average response
21P2074
4-year IOR 24 x 7
2-hour average response
69P9245
5-year IOR 24 x 7
2-hour average response
69P9249
1-year MA IOR 24 x 7
4-hour average response
69P9400
2-year MA IOR 24 x 7
4-hour average response
96P2119
3-year IOR 24 x 7
4-hour average response
21P2073
Prices
4-year IOR 24 x 7
4-hour average response
69P9244
xSeries 336
5-year IOR 24 x 7
4-hour average response
69P9248
IBM hourly service rate classification: One
Field-installable features: Yes
Model conversions: No
Machine installation: Customer setup: customers are
responsible for installation according to the instructions
IBM provides with the machine.
Graduated program license charges apply: No. This
product does not contain licensed internal code or
licensed machine code.
Description
2.8 GHz/2 MB, 1 GB, DVD,
SCSI hot-swap open bay
2.8 GHz/2 MB, 1 GB, 2.5-in
SCSI hot-swap open bay
2.8 GHz/2 MB, 1 GB, DVD,
simple-swap open bay
3.8 GHz/2 MB, 1 GB, DVD,
SCSI hot-swap open bay
3.8 GHz/2 MB, 1 GB, DVD,
SCSI hot-swap open bay
3.8 GHz/2 MB, 1 GB, DVD,
simple-swap open bay
Machine
type/
model
Part
number
IBM
list
price10
1-year MA IOR 9 x 5
4-hour average response
69P9399
8837-05U
883705U
$2,089
2-year MA IOR 9 x 5
4-hour average response
96P2118
3-year IOR 9 x 5
4-hour average response
21P2072
4-year IOR 9 x 5
4-hour average response
69P9243
5-year IOR 9 x 5
4-hour average response
69P9247
1-year MA IOR 9 x 5 NBD response
69P9398
2-year MA IOR 9 x 5 NBD response
96P2117
4-year IOR 9 x 5 NBD response
69P9242
5-year IOR 9 x 5 NBD response
69P9246
8837-0WU 88370WU
2,089
8837-06U
883706U
1,989
8837-55U
883755U
2,859
8837-5VU
88375VU
2,859
8837-56U
883756U
2,759
Express Models —
2.8 GHz/2 MB, 2 GB, DVD, 8837-E4U
SCSI hot-swap open bay
3.4 GHz/2 MB, 1 GB, DVD, 8837-E5U
SCSI hot-swap open bay
Redundant Power Supply
2.8 GHz 800 MHz 2 MB
L2 Cache Upgrade with
Xeon Processor and EM64T
3.8 GHz 800 MHz 2 MB
L2 Cache Upgrade with
Xeon Processor and EM64T
10
Part
number
8837E4U
2,309
8837E5U
3,159
25R8908
549
13N0670
1,709
Maintenance service charges (Legacy)
Alternative service (warranty service upgrades)
IOR
24 x 7
IBM list price does not include tax or shipping and is subject
to change without notice. Reseller prices may vary.
$450
-9-
105-389
Maintenance service
IOR
24 x 7
IOR
9x5
$570
$380
For ServiceElect (ESA) maintenance service charges,
contact IBM Global Services at 888-IBM-4343 (426-4343).
IBM Global Financing:
IBM Global Financing offers
competitive financing to credit-qualified customers to
assist them in acquiring IT solutions. Offerings include
financing for IT acquisition, including hardware, software,
and services, both from IBM and other manufacturers or
vendors. Offerings (for all customer segments: small,
medium, and large enterprise), rates, terms, and
availability can vary by country. Contact your local IBM
Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM
Credit LLC in the United States and other IBM
subsidiaries and divisions worldwide to qualified
commercial and government customers. Rates are based
on a customer′s credit rating, financing terms, offering
type, equipment type, and options, and may vary by
country.
Other restrictions may apply.
Rates and
offerings are subject to change, extension, or withdrawal
without notice.
Order now
To order, contact the Americas Call Centers or your local
IBM representative.
To identify your local
800-IBM-4YOU (426-4968).
Phone:
Fax:
Internet:
Mail:
IBM
representative,
call
800-IBM-CALL (426-2255)
800-2IBM-FAX (242-6329)
ibm — direct@vnet.ibm.com
IBM Americas Call Centers
Dept: IBM CALL, 11th Floor
105 Moatfield Drive
North York, Ontario
Canada M3B 3R1
Reference: SE001
The Americas Call Centers, our national direct marketing
organization, can add your name to the mailing list for
catalogs of IBM products.
Note: Shipments will begin after the planned availability
date.
Trademarks
ServerGuide, EIA, Chipkill, ServeRAID, and ServiceSuite are
trademarks of International Business Machines Corporation
in the United States or other countries or both.
xSeries, SurePath, Netfinity, and ServicePac are registered
trademarks of International Business Machines Corporation
in the United States or other countries or both.
Intel is a trademark of Intel Corporation.
Microsoft and Windows are trademarks of Microsoft
Corporation.
Linux is a trademark of Linus Torvalds in the United States,
other countries or both
ThinkPad is a registered trademark of Lenovo in the United
States, other countries, or both
Other company, product, and service names may be
trademarks or service marks of others.
105-389
-10-