- Sound Leisure

- Sound Leisure
Sound Leisure Ltd
From a landline: 0845 2301775
From a mobile: 0113 2321700
www.soundleisure.com
VenueHub User Guide
Program Version: v2.7.12 (March 2014)
VenueHub Digital Jukebox – www.soundleisure.com
Introduction............................................................................................................................10
Software and Music Updates.....................................................................................10
Online / Offline Configuration................................................................................. ..10
OPWeb™ Remote Management................................................................................10
Subtv Integration (VenueHub AV Model Only)........................................................ ..11
Customer Operation...............................................................................................................12
Interface Features..................................................................................................................12
Track Preview.............................................................................................................12
Recommended Tracks................................................................................................12
Search Methods..........................................................................................................12
Predictive Search Results...........................................................................................13
Music Genres / Categories.........................................................................................13
Introduction to the Jukebox Settings Menus.........................................................................14
Workshop Preparation & Internet Connectivity....................................................................16
General Workshop Preparation.................................................................................16
Soundnet Server Gate ID............................................................................................16
Pre Installation Connection to Server........................................................................17
Connectivity Options..................................................................................................17
Recommended Settings..............................................................................................20
Configuring Internet Connection............................................................................................21
ADSL/Cable (Wired)....................................................................................................21
ADSL/Cable (Wi-Fi).....................................................................................................21
ADSL/Cable (Power Line Network)............................................................................24
MiFi (3G).....................................................................................................................24
Connection Problems – Blocked Ports.......................................................................24
Obtaining the MAC Address.......................................................................................24
Installation Guide – P23 and P32 Cabinets............................................................................25
Introduction................................................................................................................25
Wall Mounting the Cabinet........................................................................................25
Powering up the Jukebox...........................................................................................26
Training the Licensee..................................................................................................27
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Engineers/Collectors/Managers Menu Options
(Some of these settings are only available in Engineers Menu)
Jukebox Setup
Coin Mech (channels).................................................................................................28
Contactless Payment (optional).................................................................................28
Price of Play................................................................................................................28
Changing “Coin Payment” settings..................................................................28
Changing “Contactless Payment” settings......................................................29
Adding a new Price of Play level......................................................................29
“Same” option (contactless payment only).....................................................29
Pricing Setup (optional “Unlimited” service only).....................................................30
Configure the retention of “Unlimited” tracks................................................30
Configure the Price of Play for “Unlimited” tracks..........................................30
Venue Details..............................................................................................................31
Jukebox Info................................................................................................................32
Graphic EQ.......................................................................................................32
Time and Date.............................................................................................................33
Edit the Time and Date....................................................................................33
Daylight Savings settings.................................................................................33
On/Off Timer..............................................................................................................34
Setup...........................................................................................................................34
Display First Price of Play Level On Screen......................................................34
Save Credits and Playlist at Power Down........................................................34
Forget Playlist If Powered Off For More Than 3 Hours...................................34
Currency..........................................................................................................35
Special Event Switch Settings..........................................................................35
Restrict Track Repeat......................................................................................35
Cross Fade.......................................................................................................36
Language Setup (In Development).............................................................................36
Menu Setup................................................................................................................36
Hide/Display Individual Settings on any System Menu...................................37
Video Trailers (VenueHub AV Only)...........................................................................37
Add/Delete Video Trailers...............................................................................37
Pricing Promotion.......................................................................................................38
Introduction.....................................................................................................38
Enabling Pricing Promotion Timers.................................................................38
Pricing Promotion On/Off Times and Days......................................................39
Settings Charges for Pricing Promotion Periods..............................................40
Pricing Promotion Free Play............................................................................40
Pricing Promotion Advert................................................................................41
Clear Playlist After Pricing Promotion.............................................................41
All Archived Tracks Cost One Credit................................................................42
Remote Credits...........................................................................................................42
Profiling Free Credits.......................................................................................43
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VenueHub Digital Jukebox – www.soundleisure.com
Password.....................................................................................................................43
Setting a Password..........................................................................................43
Disabling a Password.......................................................................................44
Resetting a Lost Password...............................................................................44
Limit Playlist Size........................................................................................................44
TV Output Settings......................................................................................................45
Wireless Network Setup.............................................................................................45
Configuring the Wi-Fi Connection...................................................................45
IP Address Settings.....................................................................................................46
Interface Options........................................................................................................46
Recommended Artists.....................................................................................46
Webcam..........................................................................................................47
Credit Countdown.......................................................................................................47
Music Settings
Update........................................................................................................................48
Playlist.........................................................................................................................48
Config Menu................................................................................................................49
RPS Setup....................................................................................................................49
Song Filters..................................................................................................................49
Enabling / Disabling a Song Filter....................................................................50
Editing the Tracks Which are Filtered..............................................................50
Special Categories.......................................................................................................51
Changing the Start and End Dates...................................................................51
Albums........................................................................................................................52
Enable or Disable Individual Albums...............................................................52
Enable or Disable Albums by Genre................................................................53
Delete Songs...............................................................................................................53
Deleting a Track...............................................................................................54
Update CD Options.....................................................................................................54
Other Settings..................................................................................................55
Archive Options...............................................................................................55
Chart Size.........................................................................................................55
Venue Requests..........................................................................................................55
Configuring Individual Tracks..........................................................................56
Configuring Albums.........................................................................................56
Cross Fade...................................................................................................................36
Limit Playlist Size........................................................................................................57
Maintenance
Calibrate Touchscreen................................................................................................58
Update........................................................................................................................59
Playlist.........................................................................................................................59
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VenueHub Digital Jukebox – www.soundleisure.com
View Reports...............................................................................................................59
View Plays Report............................................................................................59
View Category Plays........................................................................................59
View Music Updates........................................................................................60
Error Log......................................................................................................................60
Backup Data Stick.......................................................................................................60
Creating a USB Backup of Jukebox Settings.....................................................61
Restoring Settings from a Previous Backup.....................................................61
Data Collection...........................................................................................................62
Performing a Data Collection..........................................................................63
Rollback.......................................................................................................................63
Rollback the Music Library..............................................................................63
Jukebox Locking..........................................................................................................64
Maintenance...............................................................................................................65
Help.............................................................................................................................65
BGM
Introduction to Background Music (BGM).................................................................66
BGM Parameters........................................................................................................66
Enabling a BGM Timer.....................................................................................67
Changing Timer Priorities and Names.............................................................67
Profile the Days and Times..............................................................................68
BGM Types..................................................................................................................69
Beats Per Minute and Year Range...................................................................69
BPM Range......................................................................................................69
Year Range.......................................................................................................70
Calculate Button..............................................................................................70
Most Played Songs..........................................................................................71
Last 3 Weeks Most Played...............................................................................71
All Time Most Played.......................................................................................72
Least Played.....................................................................................................72
Exclude Tracks Less Than X Weeks Old............................................................72
Playlist.........................................................................................................................73
Selecting a Playlist for BGM Timers.................................................................73
Interval Between BGM Songs & Display Option..............................................74
Only Display Songs that are in the BGM Range...............................................74
Change Excluded Categories......................................................................................75
Excluding a Music Category.............................................................................75
Including a previously Excluded Category.......................................................75
Change Excluded Songs..............................................................................................76
Excluding a Song..............................................................................................76
Including a Previously Excluded Song..............................................................76
Change BGM Volume..................................................................................................77
Duplicate.....................................................................................................................77
Duplicate an Existing BGM Timer....................................................................77
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VenueHub Digital Jukebox – www.soundleisure.com
Custom Playlists..........................................................................................................78
Creating a Custom Playlist...............................................................................78
Search by Category..........................................................................................79
Search by Artist or Title...................................................................................79
Show Results from Last Search........................................................................79
Arranging the Order of Tracks in a Playlist......................................................80
Adverts
Managers Photos........................................................................................................81
Adding Images to Managers Photos................................................................81
Deleting or Editing Photo Albums...................................................................82
Whats On Events........................................................................................................82
Adding a New Event........................................................................................83
View/Edit Existing Events................................................................................84
Site Name and Venue Information..................................................................84
Sports Event Advert....................................................................................................85
Adding a New Sports Event Advert.................................................................85
Edit/Delete an Existing Sports Event Advert...................................................86
Touchscreen Advertising............................................................................................87
Add/Delete a Fullscreen Static Image.............................................................87
Add/Delete a Fullscreen Video Advert............................................................88
Add/Delete a Mini Video Advert.....................................................................89
Interface Advert Settings.................................................................................89
TV Advertising.............................................................................................................90
Add/Delete Overlay Images.............................................................................90
Add/Delete Video Adverts...............................................................................91
Video Advert Settings......................................................................................91
Change the Number of Songs Between Video Adverts...................................91
Change the Number of Consecutive Video Adverts........................................92
Scrolling Messages......................................................................................................92
Create/Edit/Delete a New Message................................................................92
Creating a New Quick Message.......................................................................93
Set Up Time Gap Between Messages..............................................................93
Operator Setup...........................................................................................................94
Install an Operator Profile from Disc/USB Stick..............................................95
Cross Promotional Advertising...................................................................................95
Internet Features
Unlimited Options......................................................................................................96
Enable/Disable Unlimited Service...................................................................96
Extra Settings..................................................................................................96
Online Search.......................................................................................96
Playback Time Limit.............................................................................97
Enable/Disable the Playback Time Limit..............................................97
Setting the Duration for the Playback Time Limit................................97
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VenueHub Digital Jukebox – www.soundleisure.com
Explicit Filter........................................................................................97
Song Purchase Status (Refunds In Managers Menu).....................................98
Issuing a Refund for a Failed Download Track.....................................98
Managers Filters (Online Filters in Managers Menu)....................................98
Disabling a Downloaded Track............................................................99
Re-Enabling a Disabled Downloaded Track.........................................99
Unlimited Search Disable Timers.................................................................100
Enabling an “Unlimited” Timer..........................................................100
Timer Priorities and Changing Timer Names.....................................101
Changing the Priority of an “Unlimited” Timer.................................101
Changing the Name of an “Unlimited” Timer....................................101
Profile the Days and Time..................................................................101
Hide Previously Downloaded Tracks.................................................102
Pricing Options..............................................................................................102
Server........................................................................................................................103
Setup The Internet........................................................................................103
Server Info.....................................................................................................104
Enable/Disable the Unlimited Service............................................... 104
Server Status......................................................................................105
Connection Logs................................................................................105
RSS Feeds..................................................................................................................106
Enable/Disable an RSS Feed..........................................................................106
Soundjack..................................................................................................................107
Flickr (Venue Gallery)...............................................................................................108
Twitter.......................................................................................................................109
Setting up Twitter on the VenueHub.............................................................109
Last.FM Settings........................................................................................................111
Enable the Last.FM App.................................................................................111
Scrobble Settings...........................................................................................111
Other Settings................................................................................................112
Add On Features
Bingo.........................................................................................................................113
Regulations – Section 281 of the Gambling Act 2005..................................113
Setting Up a New Bingo Game.....................................................................114
Bingo Game Settings.....................................................................................114
Automatic Play..................................................................................114
Sound FX Volume...............................................................................114
Speech Volume..................................................................................115
Bingo In-Game Controls................................................................................115
Game History................................................................................................116
Pub Quiz....................................................................................................................117
Introduction..................................................................................................117
Pub Quiz Information...................................................................................118
Purchasing a License Subscription................................................................118
Quiz Setup Wizard........................................................................................119
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VenueHub Digital Jukebox – www.soundleisure.com
Quiz In-Game Controls..................................................................................121
Repeating the Audio to a Question...................................................121
Display/Play the Next Question.........................................................121
Repeating any Question from a Previous Round...............................121
Starting the Next Round....................................................................121
Answers.............................................................................................121
Repeating Questions at the End of the Quiz.....................................121
Using the “Preview Answer” During a Quiz.................................................122
Quitting and Resuming a Quiz......................................................................122
Internal Secondary Speaker Volume........................................................................123
Wireless Network Setup...........................................................................................123
Sub TV Settings.........................................................................................................123
Webcam......................................................................................................................47
VenueHub Hardware
Coin Mechanism.......................................................................................................124
SLE1026V Interface Board........................................................................................125
SLE1026V Pin Connections............................................................................126
Digital Amplifiers......................................................................................................129
D4 Digital Amplifier Specification..................................................................129
D2 Digital Amplifier Specification..................................................................130
Connecting Speakers................................................................................................131
Speaker Matching Pad – Image and Wiring Notes........................................131
Speaker Connection Diagrams (4 ohm / 8 ohm)...........................................132
Auxiliary Inputs..............................................................................................132
Auxiliary 1 has Priority Over Auxiliary 2........................................................132
Microphone Input.........................................................................................133
Line Output....................................................................................................133
Slave Input.....................................................................................................133
Using the Amplifier...................................................................................................133
Menu Description..........................................................................................133
Channel 1 Stereo Mono Switch.....................................................................133
Channel Master............................................................................................ 134
Channel Bass..................................................................................................134
Channel Middle.............................................................................................134
Channel Treble..............................................................................................134
Channel Microphone Volume........................................................................134
Aux Inputs.................................................................................................................134
Aux Input 1....................................................................................................134
Aux Input 2....................................................................................................134
Aux Input Time..............................................................................................134
Microphone..............................................................................................................135
Microphone Bass...........................................................................................135
Microphone Middle.......................................................................................135
Microphone Treble........................................................................................135
Microphone Voiceover / Karaoke..................................................................135
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VenueHub Digital Jukebox – www.soundleisure.com
Line Out.....................................................................................................................135
Line Out Master.............................................................................................135
Line Out Microphone Volume.......................................................................135
Line Out Voiceover / Karaoke........................................................................135
Amplifier Troubleshooting.......................................................................................136
Over Current..................................................................................................136
Over Temperature.........................................................................................136
Low Voltage...................................................................................................136
Camera Installation..................................................................................................137
Infrared Module Installation (SLE 1120)..................................................................144
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VenueHub Digital Jukebox – www.soundleisure.com
Introduction
This is a computer based digital audio jukebox system manufactured in the UK by Sound
leisure Ltd.
The customer inserts coins or makes payment via the contactless (NFC) payment module
(optional) and selects tracks using a sophisticated touch screen interface. Selected songs are
played through the locations sound system or through the amplifier built into the machine.
Up to 30,000 audio tracks are stored locally on the PC hard drive. The VenueHub AV has
8000+ music videos in addition to the 30,000 audio tracks.
Over 6 million audio tracks can be accessed and downloaded when the VenueHub jukebox is
connected to the SoundNet “Unlimited” service (optional and requires online connectivity).
Please ask your machine operator or contact Sound Leisure if you would like more
information regarding the “Unlimited” service.
In addition to the vast choice of music, the VenueHub jukebox system provides a diverse
range of features and options to enhance the venues promotion and activity. This includes
onscreen advertising, “What’s On” events, Image Slideshow, Interactive Bingo, Pub Quiz
(with full integrated audio), last.fm, News, Apps, subtv and more.
Software and Music Updates
Regular music and software updates are provided via a DVD update disc or automatically via
the internet (online connection required).
If your machine is not connected, please contact Soundnet on
020 7644 8888 or go to www.soundnet.net
Online/Offline Configuration
VenueHub has been developed with a host of functionality which requires an online
connection to Sound Leisure’s servers. For the purposes of this document, any machine
which is connected to the internet via any method (direct broadband, WI FI, 3G etc) is
described as an “Online” machine. Any machine which is not connected to the internet is
described as an “Offline” machine.
OPWeb™ Remote Management
The OPWeb™ system is the web portal for Sound Leisure’s Milestones In Music and
VenueHub Jukebox technologies. In order to benefit from the advantages of OPWeb™ the
relevant jukebox must be online.
The OPWeb™ website displays data regarding all aspects of the jukebox operation, including
income, music update history, on /off times, background music settings etc. In addition,
OPWeb™ also provides remote access to the jukebox settings, enabled the all aspects of a
jukebox to be configured or altered without the requirement to visit site. Background Music
profiles, Price of Play settings, Music Profiles, On/Off times etc can all be securely altered
using the online portal.
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VenueHub Digital Jukebox – www.soundleisure.com
As with the physical jukebox, access to jukebox settings can be configured to enable
different levels of users to access different features on the jukebox.
Once signed into OPWeb™ the initial view is of the company’s whole estate of online
jukeboxes. Sites are named in a list which details installation dates, income growth, weekly
average take and estate average along with a Real Time indicator of the current connected
status of the jukebox. Additional details show the date and time of the last update taken by
each jukebox.
By clicking on any individual site name, the sites data can be accessed for deeper analysis
and remote jukebox configuration.
For more details on the OPWeb™ system please contact Sound Leisure Sales or Soundnet.
Subtv Integration (VenueHub AV Model Only)
Sound Leisure and Subtv have combined forces to offer customers a seamlessly integrated
solution based on two market leading technologies.
Subtv's "SubInfo" is a popular in-venue media system which combines social media
integration in the form of Twitter and Foursquare, with the revenue earning opportunity of
scheduled advertising.
Sound Leisure's VenueHub AV Digital Jukebox Platform is the most advanced digital video
jukebox available, offering a highly developed, content rich customer interface, high
definition portrait touch screen and an extensive feature list.
The combined development enables the two systems to seamlessly communicate to ensure
customers music selections are not affected by scheduled advertising, and to provide music
videos, social media, advertising and other dynamic content on a single screen.
National advertising campaigns can be scheduled from a central location and distributed to
individual sites or groups of venues, ensuring prompt delivery and total control.
Key Features:
•
•
•
•
•
•
Seamless integration with the VenueHub
Cloud based media and text scheduling tools
Post images, video or text to any combination of screens worldwide
Onscreen templates designed to conform with brand guidelines
Access to "free commercial advertising module"*
Earn revenue from every advertisement
*Advertising content must be provided by Subtv
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VenueHub Digital Jukebox – www.soundleisure.com
Customer Operation
The customer selects tracks using the touch screen interface.
Tracks are organised into music genres such as Pop, R&B, Blues, 60’s etc.
When more than one page of results is available, further pages are accessed using the blue
arrows or by simply swiping the screen in the direction that they wish to move (right to left
= scrolls forwards, left to right = scrolls backwards).
To play a track the customer must insert money to establish credits. Once the required track
is located, the user can tap the song twice on screen to select it. It then asks the customer to
confirm the required track before credits are debited and the track is added to the playlist.
At any time the customer can return to the main page of the interface by pressing the round
“Home” button at the centre of the screen.
Interface Features
Track Preview
Once a track has been selected, the user is then asked to confirm the playback of the track
before any credits are debited. At this stage, the user can press and hold the ‘Preview’
button (located over the track cover art) to hear a local preview of up to 15 seconds of the
track. This enables the customer to check the selected track is the correct song, before
confirming the purchase. (Please note, Track Preview is not available at this time with
‘Unlimited’ online tracks).
Recommended Tracks (Only available with online connection)
Once a track selection has been confirmed, VenueHub will automatically recommend tracks
by similar artists which the user may like. Track suggestions are based on analysis of millions
of users play preferences.
Search Methods
There are five main ways in which a user can search for music on the VenueHub jukebox:
•
Online “Unlimited” Search
When the optional online ‘Unlimited’ music package is enabled, customer can select
whether they wish to search for music only from the jukeboxes “offline” library
(approximately 30,000 tracks stored on the local hard drive) or both the “offline”
and “online” libraries which includes over 6 million tracks stored on the “Unlimited”
servers. Access to the “Unlimited” library can be profiled using timers. These can be
found in the following location:
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable
Timers
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VenueHub Digital Jukebox – www.soundleisure.com
•
Search by Artist
This allows the customer to search for an artist (offline/online libraries). Tracks by
the same artist are organised into folders to reduce the number of pages across
which search results are displayed. Each folder shows the artist name and the
number of tracks contained within the folder. Results are organised by A-Z artist
name when doing an online search. A-Z track name, popularity and release date are
options when doing an offline search.
•
Search by Track
This allows the customer to search for a specific track by entering the full track name
or any word from it. When searching online, it is recommended that as much of the
track name is entered as possible to reduce the search time. Results are organised by
A-Z artist name when doing an online search. A-Z track name, popularity and release
date are options when doing an offline search.
•
Search by Date
The user can enter any date from 1960 to the current date (Date of Birth, Wedding
Anniversary etc). The results display the Official UK Top 40 for that date, including
the tracks, tracks movements (up, down, non mover etc). Users can then scroll
forwards or backwards chronologically to view the charts from surrounding weeks.
•
Search by Keyword
This allows the customer to search for a track by entering a track, artist, genre or
basically any word which a song might have been tagged with. For example you
could search for “winter” and it would come back with anything with that word in
the artist/title names and anything regarded as a winter song (i.e. Xmas tracks). The
Jukebox must be online and connected to the Unlimited service for this feature.
Predictive Search Results
Artist suggestions are displayed to the customer as they search by ARTIST. As soon as a user
has entered 3 letters, VenueHub will suggest the most popular artists on that site which are
relevant. At this time, predictive results are only available when a user selects Search by
Artist / Offline.
Music Genres / Categories
The main categories show the genres of music available to the customer. The number and
type of genres available depends upon the profile that has been loaded onto the machine.
Note: Profiling only applies to local tracks; it is not available for the “Unlimited” online music
library.
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Introduction to the Jukebox Settings Menus
In order to control the settings which can be seen by different users of the jukebox, there
are three different settings menus which are Engineers Menu, Collectors Menu, and
Managers / Special Event Menu.
Menu Selection Screen
When the jukebox door is opened the Menu Selection screen appears:
Collectors Menu
Engineers Menu
To select an option touch it on screen. To exit the Menu Selection screen and return to the
jukebox interface whilst working with the door open, simply pull the white switch actuator
towards you to lock it out. On the screen touch the “Return to Jukebox” button.
To go back into the Menu Selection screen press the switch actuator all the way in and
release.
Engineers Menu
This is the main jukebox settings menu, from which all the functions of the jukebox can be
configured and altered. The Engineers Menu cannot be accessed unless the main jukebox
door is unlocked and opened.
Engineers Menu settings should only be altered by a trained and competent professional as
changes to their configuration will affect the correct operation of the VenueHub jukebox.
Settings within the Engineers menu are grouped together in to logical groups. (i.e. Jukebox
Setup, Music Settings, Adverts etc)
From the Engineers Menu, the settings which can be accessed via the Collectors Menu and
Managers Menu can be configured and altered. Sound Leisure configures all 3 menus to
remove access to critical settings from all but the Engineers Menu.
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Collectors Menu
Touch the “Collectors Menu” button on screen to enter the Collectors Menu. This menu is
designed to offer quick access to only those functions required by the collector.
The settings available can be configured by using the “Menu Setup” option in the Engineers
Menu:
Engineers Menu>Jukebox Setup>Menu Setup
Managers / Special Event Menu
To access the Managers Menu, insert the Managers Key in to the key switch on the side of
the jukebox cabinet and rotate it clockwise. On screen, select the Managers Menu option.
This menu is designed to offer quick access to only those functions required by the site
manager.
The settings available can be configured by using the “Menu Setup” option in the Engineers
Menu:
Engineers Menu>Jukebox Setup>Menu Setup>Special Event Menu
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Workshop Preparation & Internet Connectivity
General Workshop Preparation
All of the settings on the VenueHub jukebox should be set and stored on the machine prior
to the actual installation taking place. This preparation undertaken in the workshop will save
hours on site and greatly simplify the installation.
Before commencing work on the machine ensure that the work surface is clear and covered
so that the underside of the front door surround is not damaged whilst working on the
jukebox.
There is no need to remove the wall mounting plate from the machine at this time as it is
best left secured to the unit until it is taken to site.
The door keys can be found in a cloth bag secured to the mounting plate. The standard key
for the VenueHub is an SL001. Alternative locks are available and may be purchased via
Sound Leisure Stores if required.
Open the door. Plug the power lead into the socket on top of the power supply then
connect to a local power source. Turn the internal power switch on and the switch on the
socket.
Please note there is also an on/off switch underneath the machine on the left hand side.
When all power switches are in the ‘On’ position, the machine will boot up. This process
may take a few minutes.
Open the front door of the machine to display the ‘Menu Selection’ screen (automatically
activated by the door switch situated at the bottom right hand corner of the machine just
below the cashbox shelf).
To exit the ‘Menu Selection’ screen and return to the Jukebox interface whilst working with
the door open, simply pull the white switch actuator towards you to lock it out. On the
screen touch the “Return To Jukebox” button.
To go back in to the ‘Menu Selection’ screen press the switch actuator all the way in and
release.
The first menu you access is the Engineers/Collector Menu. These are entered by touching
the screen on the relevant title.
Soundnet Server Gate ID
When a VenueHub is delivered it will already be configured with a Gate ID from Soundnet.
This unique Gate ID, in conjunction with the PC number, identifies your machine to the
Soundnet server and enables it to connect to Sound Leisure and Soundnet servers. Without
a Gate ID a VenueHub jukebox cannot access the “Unlimited” music library of 6 million plus
tracks. If the VenueHub machine is moved to a new site a new Gate ID must be provided by
Soundnet.
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Pre Installation Connection to Server
The VenueHub is designed to be connected to the internet via a suitable broadband
connection. Only if this is done will the VenueHub achieve its optimum earning potential.
If broadband is not available or connectivity is temporally lost the jukebox will still function
although music selection will only be available from the 30,000 tracks stored on the hard
disk drive in the machine. Some applications will not function until full connectivity is reestablished.
It is recommended that the VenueHub is connected via the internet to the online server
prior to the machine being installed. This simplest manner of achieving this in a Workshop
environment is to use a standard ADSL/Cable connection via a router.
Connect a CAT5 cable between the Jukebox computer network port and the internet router
and follow the instructions in this document to establish a connection.
At this point, any outstanding program or music updates will be delivered to the machine.
It is recommended that once installed, a VenueHub jukebox is be kept online at all times to
ensure it receives its scheduled music and program updates and has access to a full range of
content and services for which it has been designed. At this time, Chart music updates are
delivered on a Monday and albums and core tracks are delivered on a Thursday.
Failure to fully configure and test the online operation of VenueHub prior to site installation
may result in delays and difficulties during the actual installation.
Connectivity Options
It must be established prior to the installation taking place exactly how the jukebox will
connect to the Internet.
Note: If there is no broadband currently on site but it is intended to have one installed
specifically for the jukebox it should be remembered that it can takes weeks for this
installation to take place.
There are currently 4 ways to provide connectivity for the product:
•
•
•
•
ADSL/Cable
Wi-Fi
MiFi (3G)
Power Line Network
Tests have shown the most secure and efficient method of connecting to the internet is by
wired ADSL/Cable via a router. Both Wi-Fi and MiFi solutions can be problematic depending
on the location of the venue and the positioning of the jukebox within the site.
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VenueHub Digital Jukebox – www.soundleisure.com
ADSL/Cable
This is the most reliable connection method. To establish a connection a CAT5 cable will
need to run from the jukebox to the router. Being hard-wired there is minimal chance of any
signal loss provided that cable is intact and the RJ45 connections are made off correctly at
each end. The colour code as shown in the manual must be followed exactly. Please note
that STRAIGHT connections between the two devices must be used.
A network tester will be required to undertake the test procedure correctly.
Wi-Fi
The jukebox may be connected to the Internet via an in-house Wi-Fi network provided that
there is sufficient bandwidth and signal strength at the jukebox location. A suitable wireless
dongle will be required. We recommend the use of the Edimax EW-7711USn or the Netgear
WG111v3 device as the drivers for these are already preloaded on the VenueHub. It is not
practical to attempt to connect the jukebox to a network with public access or to a system
that requires a daily code change as the jukebox will not function.
The Wi-Fi network should always be checked to establish that an Internet connection may
be established at the intended jukebox location. The easiest way of doing this is to use a WiFi equipped smartphone or laptop from where the jukebox is to be installed and search for
the local Wi-Fi network.
Wi-Fi may not be used in a location where a daily code is required to access the internet.
MiFi
MiFi Mobile uses ‘3’ mobile broadband to establish a connection to the
internet, which means a fixed (BT or other) landline and broadband
solution is not required.
The single box MiFi solution also includes a wireless router which can
be connected to by plugging a USB WI FI dongle in to the VenueHub
PC.
The MiFi module can be positioned in a secure location away from the
VenueHub, as long as the jukebox remains within the range of its WI FI
signal. The connection is totally wireless so no cables are required between the jukebox and
MiFi router.
It should also be noted that the MiFi unit requires permanent 240v mains power. The
system is very simple to set up and use and provides a convenient and cost effective route
to providing venues with online connectivity for the VenueHub jukebox.
The speed of the MiFi mobile connection to the internet will depend on the reception
available in the venues area. This can be classified as follows:
Excellent coverage - within HSPA+ coverage
Good coverage - within 3G coverage
Marginal coverage - on the edge of a 3G coverage region
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3 claims its 3G coverage currently covers 97% of the UK population and offers download
speeds of up to of up to 3 Mbps which is compatible with VenueHub’s requirements. HSPA+
coverage is currently around 90% and offers speeds up to around 6 Mbps
Soundnet can supply a MiFi device that will cost £15.00 per month. A suitable wireless
dongle will also be required to connect to the MiFi. We recommend the use of the Edimax
EW-7711USn or the Netgear WG111v3 device as the drivers for these are already preloaded
on the VenueHub Computer.
IMPORTANT NOTE ABOUT MiFi (3G)
The mobile operator coverage must be checked in the first instance to ensure a service is
available in each location. THERE IS NO CERTAINTY OF NATIONAL COVERAGE.
You can check 3’s coverage by using the “Coverage checker” facility on the 3 website, which
can be found at the link below:
www.three.co.uk/Mobile_Broadband/Coverage_speed
The page also included useful information about mobile broadband and the influence on
speed and coverage.
The MiFi 15 gigabyte modem is available from Soundnet.
Please call for more details:
James Luck
Tel: 020 7644 8888
Power Line Networking
Power line networking is one of several ways to connect the VenueHub jukebox to the
router without the need to run unsightly CAT5 cabling. The product has been around for a
number of years but only in recent times been developed to the level where it is capable of
streaming HD video. This makes the product an excellent cost effective alternative to
installing a new hard-wired installation.
The principle is simple in as much as it uses the electrical wiring in the venue to create a
network. Two power line network sockets would be required. The first one needs to be
where the jukebox is sited. The second socket is installed next to the router. The electrical
circuits used must be on the same electrical phase although it is not a requirement that they
be on the same electrical circuit.
There are a number of excellent manufacturers producing this type of product currently.
The operating principle is simple in that power line networking is based on the concept of
"no new wires." The only Cat 5 cables required would be the links from the sockets to the
jukebox and the router. The links use straight connections.
Simple plug in units are available, alternatively an existing double mains socket may be
replaced with one that has a single mains socket outlet and a number of network ports. This
product fits in a standard 35mm deep double back box and because of the design is virtually
impossible to steal especially is security screws are used to secure it to the back box.
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Recommended Settings
It is recommended that the following jukebox configuration take place before the jukebox is
taken to site for installation. These can be found in the Engineers Menu:
Jukebox Setup
Contactless Payment (if optional module is fitted)
Price of Play
Pricing Setup (optional ‘Unlimited‘ service only)
Venue Details
On/Off Timer
Setup
Menu Setup
Pricing Promotion
Password
Music Settings
Song Filters
BGM (Background Music)
BGM
Adverts
Operator Setup
Internet Features
Unlimited Options (If connected to optional ‘Unlimited’ service)
Server (If connected to optional ‘Unlimited’ service)
Add On Features
Internal Secondary Speaker Volume
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Configuring Internet Connection
ADSL/Cable (Wired)
To configure the VenueHub for connection to an ADSL/Cable connection, connect a CAT5
cable from the router to the jukebox PC. Then go to the following location in the Engineers
Menu:
Engineers Menu>Internet Features>Server>Continue>Setup The Internet>OK
1. Press “ADSL Using A Router”.
2. Press “Check Internet Connection”.
3. If you have connected the CAT5 and it is correctly wired you should now see the
Google homepage. This signifies that the jukebox is now connected to the internet.
4. Press the “Close Window” button to exit.
In some situations the jukebox may require a static IP address to be able to connect to the
router successfully. To set a static IP go to the following location:
Engineers Menu>Jukebox Setup>Page2>IP Address Settings
1. Press “Switch To Fixed IP Address”.
2. Change the Fixed IP Address by pressing “Change” then touch the first part of the
current displayed address which will turn green, then enter a new value in the
keypad below and press OK. The next part of the number will then be highlighted in
green. Press “Save” when done.
3. Do the same for the Subnet Mask and Gateway.
4. Press “Main Menu” to exit the IP Address Settings menu. Your settings will be
applied and the jukebox will restart.
ADSL/Cable (Wi-Fi)
This procedure must be followed on site exactly as written.
We have pre loaded the drivers for the Edimax EW-7711USn and the Netgear WG111v3
wireless dongles on to the VenueHub jukebox. You will therefore require the Edimax or
Netgear dongle before going to site. You may also require an extension USB lead as it may
not be possible to obtain a sufficient signal with the dongle inside the jukebox case. The
dongle and an ABS dongle cover may be obtained from Sound Leisure stores if required.
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Stage 1:
Engineers Menu>Jukebox Setup>Page2>Wireless Network Setup
Engineers Menu>Add On Features>Wireless Network Setup
Managers Menu>Page2>Wireless Network Setup
1. Turn on the jukebox and allow it to boot up.
2. Go to Wireless Network Setup in the Engineers Menu.
3. Press “Install New Wireless Hardware Drivers”.
4. If the driver for your wireless dongle is already installed it will say “Installed”
next to it, in which case you can skip to Stage 2 below.
5. Edimax EW-7711USn

Do Not plug in the dongle yet.

Select the Edimax driver.

Accept the license terms then touch “Next”.

Select “Install Driver Only” then “Next”.

Select “Install” then “Finish”.

Plug in the wireless dongle and wait approx 20secs.

Touch “Restart Jukebox”.

Once rebooted go to Stage 2.
6. Netgear WG111v3

Plug in the dongle.

Select the Netgear driver.

Plug in the wireless dongle and follow the onscreen instructions.

Press “Restart”.

Once rebooted go to Stage 2.
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Stage 2:
Engineers Menu>Jukebox Setup>Page2>Wireless Network Setup
Engineers Menu>Add On Features>Wireless Network Setup
Managers Menu>Page2>Wireless Network Setup
1. Return to Wireless Network Setup.
2. Touch “Setup Wireless Connection”. All of the available Networks will now be
shown.
3. Touch the network in the list to be used.
4. Touch Connect to Selected Network.
 Note: If you are connecting to a hidden network you need to select
“Connect to Hidden Network” and enter all the router information.
5. If a password is required touch “Change” and enter the password for the
selected network. Passwords are case sensitive. Touch the Enter key to apply.
6. Touch “Save Settings and Connect”.
7. The connection settings will now be displayed. Touch “Main Menu”, the jukebox
will now reboot. This will take a few minutes.
Stage 3:
Internet>OK
Engineers Menu>Internet Features>Server>Continue>Setup the
The next procedure is to check that the jukebox is actually connected to the internet.
1. Find “Setup The Internet” option at the above location.
2. Touch “Check Internet Connection”. If you have completed the actions correctly
you will now see the Google homepage.
3. Close the window and return to the main menu.
The Wi-Fi set up procedure is now complete.
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ADSL/Cable (Power Line Network)
Connect your power line adaptors then follow the wired guide on page 21.
MiFi (3G)
Connect the MiFi to a mains power source and turn on. Then follow the jukebox Wi-Fi setup
procedure on page 21.
Connection Problems – Blocked Ports
If you are connecting the VenueHub to a router which has been restricted to just port 80
access (general web browsing) you will not be able to connect to Soundnet and Sound
Leisure servers. You must contact the Internet Service Provider and they will assist in
reconfiguring the router to allow this.
The following list of URL’s/IP’s all need full access on ALL outgoing ports
•
ftp.trackdial.com (188.227.184.132)
•
updates.trackdial.com (188.227.184.137)
•
www.trackdial.com (188.227.184.132)
•
78.129.148.52
Obtaining the MAC Address
Some internet providers such as “The Cloud” will ask you for the MAC address as well as
which ports are needed as listed in the previous page.
To get the MAC address of the jukebox first make sure you are connected to the network
then do the following:
Go to Engineers Menu>Internet Features>Server>Continue>Setup the Internet>OK
You will see the MAC Address displayed just below the “Wireless Network Setup” button,
wired connection MAC is on the left and WiFi MAC on the right.
You can also view the WiFi MAC address here:
Engineers Menu>Jukebox Setup>Page2>Wireless Network Setup
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Installation Guide - VenueHub P23 and P32 Cabinets
Introduction
Before you begin the installation ensure the following requirements are met:
It is recommended that all the jukebox settings required for the venue are configured and
tested prior to arrival at the venue. A list of the jukebox settings which should be configured
and tested before arriving can be found on page 20.
Locate the position where the cabinet will be mounted:
•
Check that the wall or structure which the VenueHub cabinet will be fixed to is
suitable to take the weight of the machine. The P23 VenueHub weighs 35Kg.
•
Ensure the cabinet is not fixed in a position directly over a heat source (such as a
radiator) or positioned in a place where it will be exposed to direct sunlight.
•
Ensure there is a mains 240v power socket within 1.5 meters of the machine.
•
The space where the machine is be fitted should be wide enough to allow the door
to fully open. Note that a minimum space of 60 centimetres is required.
Note: The position of a jukebox in a venue can have a dramatic effect on the success of
the product. Select the best possible position in the location for the jukebox. Ask your
Sound Leisure representative for advice if you are unsure how to establish the best
location in a venue.
Wall Mounting the Cabinet
The wall mounting plate for the VenueHub is fixed to the back of the jukebox for delivery.
To release the mounting plate, open the front door and remove the cashbox. Slacken the
two top screws and remove the bottom screw.
Proceed to mount the bracket on the wall ensuring that it is perfectly level and by the using
the most appropriate fixing for the type of wall structure. To ensure the correct positioning
of the cabinet place the top of the bracket approxuimately183 centimetres above the floor
level.
Note: The jukebox ON/OFF switch is located on the bottom left hand side of the cabinet
and room should be left to enable this to be activated / deactivated.
With the mounting bracket secured to the wall, locate the two protruding bolts which form
the bracket on to which the jukebox will be mounted. Check both bolts are secure but not
fully tightened. This will ensure the jukebox can be easily positioned on the hanging bolts.
The mains lead is provided in a separate bag.
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Feed the internal connection through the opening in the rear of the machine and plug it into
the socket that can be found on top of the power supply. Do not turn the machine on at this
time.
Close and lock the front door of the jukebox, with assistance lift the jukebox onto the two
slackened bolts protruding from the mounting plate.
WARNING: Take care when opening the front door of the machine at this point. If the
weight of the machine is not supported the cabinet mat tilt on its bracket due to the
weight of the front door moving to one side.
ENSURE THE CABINET IS WELL SUPPORTED BEFORE OPENING THE FRONT DOOR!
When you are sure the cabinet is safely hanging from both protruding bolts, open the front
door while ensuring the weight of the cabinet is supported at both sides. Replace the
locking screw at the centre of the cabinet and fully tighten all three screws to ensure the
cabinet it solidly attached to the mounting bracket.
The volume control is connected to the Jukebox via the 1026V processor board that is
located in the bottom left hand side of the cabinet. The RVC connections on the control
board are removable to assist with wiring. Simply pull the 4-way connector towards you to
remove.
The speakers can now be fitted and wired back to the jukebox. Care must be taken to
ensure that the connecting cables are not damaged. The speaker leads are connected to the
speaker connection pad inside the jukebox. This should only be done after the speaker lines
have been checked with an accurate digital meter. There must be no short circuits and the
resistance must not under any circumstances be less than 4Ω.
Powering up the Jukebox
There are two main power switches on the VenueHub jukebox:
•
•
Internal Power Switch - Located on the top of the jukebox power supply, on the left
hand side of the cabinet (Next to the Kettle Lead socket).
External Power Switch - Located on the bottom edge of the jukebox cabinet, on the
left hand side. The external power switch is set into the black metal cabinet case.
When both switches are in the ON position and the mains socket is also turned on, the
Jukebox will start its boot up sequence. It is normal for this to take several minutes.
When the machine has powered up successfully you can then configure/check the internet
connection.
If required, the jukebox may now be connected to the internet. This will enable access to
the ‘Unlimited’ server based music service and the OPWeb system.
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The internet connection from the jukebox to the router should be hard wired with CAT5
cable where possible. If this is not possible a wireless connection may be used however it
must be noted that wireless connection are liable to signal problems which may cause
subsequent service issues.
For more information on connecting VenueHub to the internet please refer to pages 17-19
and 21-33.
Proceed to check the coin acceptance and make a number of selections. At this time you
should check the operation of the volume controls and reject as well as every speaker to
ensure that every speaker is working.
If the amplifier settings, such as maximum output level or tone quality require adjustment
these should be set at this time.
For more information on the amplifier setup please go to page 142.
Training the Licensee
It is of the upmost importance that the venue manager or a nominated member of staff
receives a brief training session on the operation of the VenueHub.
When you are satisfied that the installation is complete and without fault, demonstrate the
product to the licensee or a nominated member of staff so that they may in turn pass along
user tips and be on hand to deal with any customer enquiries.
Note: By ensuring that the venue staff are knowledgeable and excited about the
VenueHub installation, the jukebox has the greatest chance of been successful with the
venue’s customers.
When the demonstration is concluded approval should be sort to position the tent cards
(table talkers) that came with the machine at strategic positions around the premises.
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VenueHub Digital Jukebox – www.soundleisure.com
Jukebox Setup
Coin Mech (channels)
Engineers Menu>Jukebox Setup>Coin Mech
This section is configured by Sound Leisure to match the coin accepter mechanism fitted to
your VenueHub jukebox.
Please do not adjust these settings.
Contactless Payment
Engineers Menu>Jukebox Setup>Contactless Payment
This is where you can configure the optional Contactless Payment (NFC) card reader if you
have it installed. The following options are available:
•
•
•
•
•
•
•
•
Enable/Disable Button – Enable or Disable the reader
Status – States whether the reader is ready or not
Cash Total – Total money taken via the reader
Resettable Meter – Total money taken by the reader, can be reset to 0
Site Reference – Name/number you want to appear on statement
Test Card Reader
Minimum Payment Allowed
Maximum Payment Allowed
Price of Play
Engineers Menu>Jukebox Setup>Price of Play
Changing “Coin Payment” settings
Engineers Menu>Jukebox Setup>Price of Play
To change a Coin Payment price of play settings locate the “Price of Play”column on screen.
Any existing price of play levels will be shown (i.e. 1–5, 3-10, 7–20). To edit a price of play
level, touch it on screen.
The “Price of Play Entry” screen appears. Here you can set the number of plays rewarded for
any coin value. Touch the “Plays” or “Cash” box to select a setting then use the keyboard to
enter a new value. Press ‘OK’ on the keyboard to enter a value in the “Plays” or “Cash” box.
Please note, when entering the ‘Cash’ value to divide the figure by 10. So for 0.50p enter 5,
for £1 enter 10, for £2 enter 20 etc.
When the price of play is correctly configured, press “Exit”.
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Changing “Contactless Payment” settings
Engineers Menu>Jukebox Setup>Price of Play
NOTE: The “Credit Card” Price of Play settings are only applicable if the optional
contactless payment module is fitted to the VenueHub. This must be enabled from the
following location:
Engineers Menu>Jukebox Setup>Contactless Payment
To change a Contactless Payment price of play setting locate the “Credit Card” column on
the “Price of Play” screen. Any existing price of play levels will be shown (i.e. 1–5, 3-10, 7–
20). To edit a price of play level, touch it on screen.
The “Price of Play Entry” screen appears. Here you can set the number of plays rewarded for
any coin value. Touch the “Plays” or “Cash” box to select a setting then use the keyboard to
enter a new value. Press “OK” on the keyboard to enter a value in the “Plays” or “Cash” box.
Please note, when entering the “Cash” value to divide the figure by 10. So for 0.50p enter 5,
for £1 enter 10, for £2 enter 20 etc.
When the price of play is correctly configured, press “Exit”.
Adding a new Price of Play level
Engineers Menu>Jukebox Setup>Price of Play
To enter a new price of play level touch the next available Price Of Play slot which will be
identified with a ‘ – ‘ (usually level 4 if POP is at default setting.)
The “Price of Play Entry” screen appears. Here you can set the number of plays rewarded for
any coin value. Touch the “Plays” or “Cash” box to select a setting then use the keyboard to
enter a new value. Press “OK” on the keyboard to enter a value in the “Plays” or “Cash” box.
Please note, when entering the “Cash” value to divide the figure by 10. So for 0.50p enter 5,
for £1 enter 10, for £2 enter 20 etc.
When the price of play is correctly configured, press “Exit”.
“Same” Option (Contactless Payment Only)
Engineers Menu>Jukebox Setup>Price of Play
When contactless payment is enabled, a “Same?” column appears on the Price of Play
screen with a tick box option. With this option enabled (ticked), changes made to any Price
of Play level are automatically copied to both payment types (“Coin Mech” and “Credit
Card”).
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This is done to ensure both coin and contactless payment methods have the same price of
play level. If different Price of Play levels are required for coin payment and contactless
payment, please disable the feature by pressing it on screen.
Once disabled an “X” will appear on screen. Different price levels can now be set.
Pricing Setup (optional “Unlimited” service only)
Engineers Menu>Jukebox Setup>Pricing Setup
Once the basic Price of Play settings have been configured, an additional setting can be used
to increase the cost of downloaded tracks from the optional “Unlimited” server.
By default, the jukebox is configured so that tracks downloaded from the “Unlimited” server
are charged at 2 credits.
Once a track is downloaded it then becomes a “local” track and is stored on the jukebox PC’s
local hard drive. While held on the local PC drive, the cost of playback returns to a single
credit (as determined by the Price of Play settings).
By default a download track will be deleted from the local hard drive 8 weeks after it was
last played. If a customer wished to play the track again after it has been deleted from the
local drive they would need to download it again from the “Unlimited” server (and pay the
additional credit if the unit is configured to charge extra for online tracks).
Each time the track is played, the 8 week period is reset so popular tracks will be retained
on the local hard drive until they are no longer required.
Configure the retention of “Unlimited” tracks
Engineers Menu>Jukebox Setup>Pricing Setup
Locate the “Online Weeks” section on screen. By default a downloaded track will be deleted
from the local hard drive 8 weeks after it was last played. To adjust the number of weeks
use the - and + buttons on screen.
Configure the Price of Play for “Unlimited” tracks
Engineers Menu>Jukebox Setup>Pricing Setup
Locate the “Online Cost (Credits)” section on screen. By default, the cost of playing an
“Unlimited” online track is 2 credits. To adjust the value use the - and + buttons on screen.
To set the cost of playing an “Unlimited” online track the same as a standard local track, set
the ‘Online Cost (Credits) value to 1.
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Venue Details
Engineers Menu>Jukebox Setup>Venue Details
Engineers Menu>Adverts>Whats On Events>Site Name
Managers Menu>Whats On Events>Site Name
Managers Menu>Page2>Venue Details
The Venue Details settings should be configured when the location of the installation in
known.
This page allows the venue to enter relevant details about the site which is then displayed
through dynamic advertising on the jukebox interface. In addition, the geographic location
of the site should be entered (nearest city) as this data will be used on upcoming
developments.
The following details can be configured:
•
Site Name
o Press the “Change” button to edit the site name. Use the onscreen keyboard
to enter the site name and press “Enter” to confirm.
o Note: Changing the site name here also amends the name elsewhere in the
jukebox setup.
•
Welcome Message
o Currently not supported, still in development.
Country
o Select your country using the << >> buttons. This information will be used by
the last.fm app.
Nearest City
o Press the “Change” button and select your nearest city from the list. When
selected the chosen city will be highlighted with white text on a blue
background. Press the ”Select” button to continue. This information will be
used by the last.fm app.
Office Reference ID
o This is to give the jukebox your own unique ID which will show on Data
Collections for your accounting purposes. Press the “Change” button and
type in your ID using the onscreen keyboard. Press “Enter” to save it.
Picture
o Currently not supported, still in development
•
•
•
•
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Jukebox Info
Engineers Menu>Jukebox Setup>Jukebox Info
This page shows general Information about the jukebox computer and program.
•
•
•
•
•
•
•
•
•
•
•
Jukebox software version number.
Computer serial number.
Number of un-archived tracks.
Number of archived tracks.
Total number of songs (audio)
Total number of videos (VenueHub AV only)
Last music update ID
Last update date and time
Time jukebox was turned on
Cash Meter (Running total of cash taken by the machine in 10p units)
Resettable Meter (A resettable cash meter in 10p units)
In addition there are two basic function buttons included in the Jukebox Info page:
•
•
Add Credit – Can be used to add credits to the jukebox.
Clear Credits – Removes any credits currently on the jukebox.
Graphic EQ
Engineers Menu>Jukebox Setup>Jukebox Info>Graphic EQ
Warning: Use of the graphic equaliser is not recommended.
The graphic EQ button can be pressed to display the Sound Card advanced settings.
Customised EQ configurations can be profiled manually or presets can be selected to
optimise the output from the jukebox PC (i.e Bass, Treble, Vocal, Live etc.)
Sound Leisure does not recommend these settings are changed as correct EQ is most
effectively achieved via the jukebox or external amplifier.
Saving / discarding changes to the EQ.
To save changes to the graphic equalizer, press “OK” at the bottom of the equalizer
application on screen. Press the “Main Menu” button.
As the jukebox exits the Jukebox Info page you will be asked if you wish to save the changes
to the EQ settings:
•
Press “Save Settings” to confirm the changes. This will cause the PC to reset
automatically saving any changes made to the Graphic EQ.
•
Press “Exit” to discard any changes and return to the setup page.
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Time and Date
Engineers Menu>Jukebox Setup>Time and Date
Enables the time and date, and daylight saving options to be configured.
All times are displayed in the 24hr clock format.
NOTE: If the machine is online, automatic updates will occur to ensure the time and date
is correct.
Editing the time and date
Engineers Menu>Jukebox Setup>Time and Date
1. Press the “Change” button on screen.
2. Press a value to highlight it then use the onscreen keyboard to enter a new
value. Press the “OK” button to enter the value.
Daylight Savings Settings
Engineers Menu>Jukebox Setup>Time and Date
1. Press the “Change” button on screen.
2. The Time and Date screen appears. At the bottom of the page locate the
“Daylight Saving” option and press the “Change” button.
3. Select the appropriate region from the list on the left side of the screen.
Options are available for:
•
•
•
•
Europe
Australia
Tasmania
New Zealand
4. The ‘Dates’ column on the right hand side of the screen gives details of the
dates on which changes will be made to the jukebox time and date.
5. To enable automatic Daylight Savings changes press the ‘Enable’ button at
the top of the page.
NOTE: Daylight savings adjustments take place automatically if the jukebox is connected
to Sound Leisure’s servers for remote updates or ‘unlimited’ functionality.
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On/Off Timer
Engineers Menu>Jukebox Setup>On/Off Timer
Enables the Operator to configure the time at which the VenueHub automatically switches
On and Off.
Press a value to highlight it then use the onscreen keyboard to enter a new value. Press the
“OK” button to enter the value.
Note: If On/Off timers are disabled the machine will automatically reset at 6am to clear its
memory and process any updates. The full reset process takes around 5 minutes to
complete
Setup
Engineers Menu>Jukebox Setup>Setup
Display First Price of Play Level On Screen
Engineers Menu>Jukebox Setup>Setup
This allows the lowest Price of Play option to be removed from the customer interface in
order to encourage the next level of play. For example if Price of Play is set as follows:
•
•
•
1 Play = £0.50
2 Plays = £1.00
4 Plays = £2.00
With the feature enabled the, 1 x 50p level would not be displayed on the customer
interface. If a customer inserts 50p the credit is still given.
Save Credits and Playlist at Power Down
Engineers Menu>Jukebox Setup>Setup
The default setting for this option is “YES”. If the jukebox loses power or a reset is required
the machine remembers its current playlist and any outstanding credits and will continue to
play from its last position.
To disable this feature touch the option on screen.
Forget Playlist If Powered Off For More Than 3 Hours
Engineers Menu>Jukebox Setup>Setup
The default setting for this option is “YES”. This setting ensures that when a machine has
been turned off at the end of the evening, the playlist is cleared when the machine turns on
the following morning.
The machine will also remove any credits that have been left on the machine.
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Currency
Engineers Menu>Jukebox Setup>Setup
Enables the currency of the Jukebox to be set.
To change the selected currency, press the “Change” button.
From the list that appears, select the appropriate currency by touching it on screen. The
selected option is indicated by a yellow arrow at the left hand side of the button. The
selected currency will be shown throughout the jukebox interface.
Special Event Switch Settings
Engineers Menu>Jukebox Setup>Setup
Special event mode can be activated by the manager on occasions where the jukebox needs
to be disabled (football matches, DJ sets, Live bands etc.) When Special Event mode is in
progress there are two options available:
•
Disable the jukebox and switch of the screen
This disables the coin mechanism and removes the jukebox interface from screen.
•
Pause the song until the switch is released, then replay that song and continue
To select an option touch it on screen. The selected option is indicated by a yellow arrow at
the left hand side of the button.
Restrict Track Repeat
Engineers Menu>Jukebox Setup>Setup>More
If this function is enabled it ensures that customers cannot pay to repeatedly play the same
track within a designated time.
If the user tries to play the same track within the designated time a message appears on
screen which informs them the track cannot be selected.
To configure the track repeat timer:
1. Locate the “Restrict Track Repeat” section of the page.
2. Press the orange button beneath the title to highlight it then use the onscreen
keyboard to enter a new value (in minutes).
3. Press the “OK” button.
E.g. Enter Value “30” to ensure the same track can only be replayed after 30 minutes.
To enable/disable “Restrict Track Repeat” press the relevant button on screen. The selected
option is indicated by a yellow arrow at the left hand side of the button.
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Cross Fade
Engineers Menu>Jukebox Setup>Setup>More
Engineers Menu>Music Settings>Cross Fade
Managers Menu>Cross Fade
The Cross Fade feature allows tracks to be cross faded or mixed into each other without any
silence between tracks.
To enable/disable “Cross Fade” press the relevant button on screen. The selected option is
indicated by a green button.
Language Setup (In Development)
Engineers Menu>Jukebox Setup>Language Setup
This feature will let you change the language of the interface and engineers menus, either
both or independently.
Menu Setup
Engineers Menu>Jukebox Setup>Menu Setup
In order to control the settings which can be seen by a different users of the jukebox, there
are three different settings menus:
•
•
•
Engineers Menu
Collectors Menu
Special Event Menu (Managers Menu)
The Menu Setup option enables individual settings to be displayed or hidden in each of the
three menus.
Note: Please be aware that it is not necessary to grant access to critical jukebox settings
via the Managers Menu.
Once the machine is correctly configured there is no requirement for the site manager or
staff to access these settings.
By default your VenueHub menu settings provide safe access to only those options
required for day to day use of the jukebox and its features.
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Hide/Display Individual Settings on any System Menu
Engineers Menu>Jukebox Setup>Menu Setup
Touch the screen to select the menu which you wish to configure (Engineers, Collectors or
Special Event/Managers).
A list is displayed showing all of the settings pages available on the VenueHub.
Two buttons at the side of the list enable it to be organised in different ways:
•
•
Sort by Name
Sort by Menu Order
The list can be scrolled up and down using the arrows at the bottom of the page.
To enable/disable a setting on the selected menu, touch the screen to select the relevant
setting from the list and press the enable or disable button on screen.
If the setting has been enabled, the selected menu will display “Enabled” next to the option.
If the setting has been disabled, the selected menu will display “Hidden” next to the option.
Video Trailers (VenueHub AV Only)
Engineers Menu>Jukebox Setup>Video Trailers
During periods when the jukebox is not playing any songs, such as when there is no active
BGM Timer, the video trailers will play on the TV screens.
The videos supplied with the VenueHub are dancing silhouettes but could be replaced if
necessary. Contact Sound Leisure if you wish to use your own videos.
Note: Only silent videos are supported, there will be no audio playback.
Add/Delete Video Trailers
Engineers Menu>Jukebox Setup>Video Trailers
Trailer update disc/memory stick must be supplied by Sound Leisure.
To add a new trailer, insert the CD/DVD-ROM or USB memory stick containing the new
videos then press the “Install New Trailers” button, then the “Install” button. Once the files
have been transferred press “Main Menu” to exit.
To remove a trailer touch the filename on screen which will then be highlighted white text
on a blue background and press “Delete Selected Trailer” then “Yes” to confirm.
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Pricing Promotion
Engineers Menu>Jukebox Setup>Pricing Promotion
Introduction
This facility enables special pricing levels to be offered to the customer at predetermined
time periods during the week. There are 4 individual timers, which can all be tailored by day,
time, and price of play. The pricing level automatically changes based on the profile and
dynamic advertising promotes the feature during active periods.
The basic function of this facility is to offer cut-price or free tracks on the jukebox during
established quiet periods in the venue. The correct profiling of this feature can therefore
lead to increased takings. Alternatively the pricing levels can be increased to make the
jukebox more expensive during a specific time period if required.
Once the “Pricing Promotion” expires, the price of play reverts to the default settings
programmed in the “Price of Play” engineers menu.
At this point, options are available to retain or clear the outstanding playlist.
Enabling Pricing Promotion Timers
Engineers Menu>Jukebox Setup>Pricing Promotion
By default there are no Pricing Promotion timers enabled.
To profile a timer:
1. Select timer 1 to 4 by touching it on screen. When a timer is selected it will
be displayed with white text on a blue background.
2. At the bottom of the screen press the “Enable” button. Once the timer is
enabled the display will show (Enabled) at the side of the timer. Across the
screen, dynamic settings boxes are populated with details regarding the
selected time.
3. To edit any of the default settings touch the relevant button/setting on
screen. Go to the next page for more info.
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Pricing Promotion On/Off Times and Days
Engineers Menu>Jukebox Setup>Pricing Promotion
With a timer enabled (see previous page) locate the orange button which displays the times
and dates on which the current timer is enabled. To edit the details, press the orange button
on screen.
The screen that is displayed enables the user to set the days and time periods in a week
during which the selected timer will be active:
1. Locate the ‘On time’ and ‘Off Time’ section of the screen.
2. Press a value (Hour or Mins) to highlight it and then use the onscreen keyboard to
enter a new value. Values entered in the “Hour” field must be in 24 hour clock
format. Press the “OK” button to enter the value.
3. Locate the days of the week section of the screen. Press any day of the week to
toggle the setting between YES and NO.
4. Where YES is selected, the Pricing Promotion for the current timer will be applied
automatically on that day, during the time period specified in the “On Time” and
“Off Time”. Where NO is selected the Pricing Promotion will be ignored.
Once the correct On/Off times and Days have been set, press the “Exit” button.
The dynamic button will now show the details you have programmed, including the days
and times when the Pricing Promotion timer will be enabled. Check the days and times are
correct.
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Settings Charges for Pricing Promotion Periods
Engineers Menu>Jukebox Setup>Pricing Promotion
1. With the required timer selected, locate the “Plays – Cash” boxes numbered from 1
to 8 on screen.
2. Select box 1 by touching it on screen.
3. The Price of Play Entry screen appears. Here you can set the number of plays
rewarded for any coin value during the current timer. Touch the “Plays” or “Cash”
box to select a setting then use the keyboard to enter a new value. Press “OK” on the
keyboard to enter a value in the “Plays” or “Cash” box.
Please note, when entering the “Cash” value to divide the figure by 10. So for £0.50 enter 5,
for £1 enter 10, for £2 enter 20 etc.
For example:
Box 1: 2 plays for £0.50 - Would be entered as: 2 – 5
Note: Box 1 should always contain the lowest pricing level.
Next (if required) follow the same procedure to enter the additional pricing levels:
Box 2:
4 plays for £1.00 - Would be entered as: 4 – 10
Box 3:
8 plays for £2.00 - Would be entered as: 8 – 20
Continue in this way until all the required Pricing Promotion pricing levels have been
set.
Pricing Promotion Free Play
Engineers Menu>Jukebox Setup>Pricing Promotion
With the required timer selected, locate the “Plays – Cash” boxes numbered from 1 to 8 on
screen.
Select box 1 by touching it on screen.
The Price of Play Entry screen appears. To set the jukebox to Free Play during the period the
current timer is active:
1. Touch the “Plays” box to highlight the setting then use the keyboard to enter 0.
Press “OK” on the keyboard to enter the value.
2. Touch the “Cash” box to highlight the setting then use the keyboard to enter 0. Press
“OK” on the keyboard to enter the value.
3. Press Exit to return to the “Pricing Promotion Timers” screen. Box 1 will still show “-“
which means the “Free Play” pricing level has been set.
When the Pricing Promotion level 1 price of play has been set press Exit.
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Pricing Promotion Advert
Engineers Menu>Jukebox Setup>Pricing Promotion
Locate the section of screen titled “Pricing Promotion Advert”. Press the dynamic orange
button to change the settings displayed.
The “Pricing Promotion Video” page is displayed. Locate the ‘Play Pricing Promotion Attract
Mode Video’ section and press the button to toggle the setting between YES and NO.
When YES is selected, VenueHub will actively promote the “Pricing Promotion” details at
any period when a timer is active. This is achieved using full screen adverts which are
displayed when the customer interface is not in use.
If a timer has been profiled to enable “Free Play” on the jukebox, this will also be promoted
via full screen adverts on the customer interface.
If NO is selected the Jukebox will not display any Pricing Promotion adverts.
Clear Playlist After Pricing Promotion
Engineers Menu>Jukebox Setup>Pricing Promotion
Locate the section of screen titled “Pricing Promotion Advert”. Press the dynamic orange
button to change the settings displayed.
To change the setting, locate the “Clear Playlist after Pricing Promotion” section and press
the button to toggle the setting between YES and NO.
Use of the Clear Playlist Option
Note: The default setting for this feature is “NO”. Only enable this setting in conjunction
with a “Free play” pricing promotion.
Do not enable “Clear Playlist” for reduced price promotion times.
During “Free Play” pricing periods the jukebox playlist often becomes very long. Setting the
“Clear Playlist” option to “YES” deletes any remaining playlist at the end of the Pricing
Promotion time period. This encourages users to return to the jukebox and play music
rather than have to wait for an extensive playlist to complete playback.
If the “Clear Playlist” value is set to “NO” all the tracks remaining in the playlist will be
retained and played out as usual even after the Pricing Promotion has ended.
If the Pricing Promotion has been programmed to give credits for a reduced price of play,
the “Clear Playlist after Pricing Promotion” option should be set to “NO” so that tracks
which have been paid for are retained.
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All Archived Tracks Cost One Credit
Engineers Menu>Jukebox Setup>Pricing Promotion
The default value for this setting is “NO”. This should not be enabled.
Remote Credits
Remote Credits can only be used with:
•
A two button Remote Volume Control (RVC).
This will include a red Reject button on the
top of the casing and a red Feature button on
the bottom (image, right)
•
Infra-Red Handset (optional)
The Remote Credits feature allows free credits to be
issued to the jukebox at predetermined periods of
the week using the remote control.
The quantity of free credits which can be issued during any hour long period can be profiled
to ensure tight control of this feature. No visual indication is given on the customer jukebox
interface to inform the customer that free credits are available. This feature does not
therefore detract customers from paying for track playback.
Remote Credits should not be confused with “Pricing Promotion” or “Free Play” which both
reduce the overall price of play on the jukebox at a predetermined period.
Instead, Remote Credits allows a manager or member of staff to actively select when to
award a free credit to a customer, and provides a limit to the quantity of credits which can
be issued.
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Profiling Free Credits
Engineers Menu>Jukebox Setup>Remote Credits
1. Select the day of the week when free credits are required by pressing it on screen.
The selected day will be highlighted as white text and a blue background.
2. Select the time period during which free credits are required by pressing it on
screen. The selected time period will be highlighted as white text and a blue
background.
3. Use the onscreen keyboard to enter a new value (up to 3 digits). Press the OK button
to enter the value.
Note: Profiled free credits which are not issued during the designated time period are not
carried over to the proceeding period. The VenueHub does not collate credits that have not
been issued so that they can be used at another time.
Password
Engineers Menu>Jukebox Setup>Password
The password option enables a four digit password to be registered with the individual
machine. Once registered this is used to control access to the settings held within the
Engineers Menu.
The correct password must be entered each time access is required to the Engineers Menu.
A password entry screen is presented each time the front door is opened.
Note: The Special Event (Managers Menu) and Collectors Menu are not affected by this
function.
Setting A Password
Engineers Menu>Jukebox Setup>Password
Use the onscreen keyboard to enter a 4 digit code. Press the “OK” button to enter the value.
A confirmation page will appear which displays the entered code. Confirm this is correct
then press the “Yes” button to proceed. If the code is incorrect, press the “No” button to
return to the entry screen.
Note: You can’t use 0000 as a password
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Disabling A Password
Engineers Menu>Jukebox Setup>Password
Note: You will require the original password to disable this feature.
Enter the current 4 digit code for the jukebox and press ‘OK’.
When prompted to enter a password, enter 0000.
Press ‘Yes’ to confirm the password disable function.
Resetting a Lost Password
Engineers Menu>Jukebox Setup>Password
If you lose or forget the password it is possible to reset this by calling Sound Leisure:
Tel: 0845 2301775
Tel: 0113 2321700
(Local Rate from a landline)
(From a mobile)
When you are connected, select the “Digitech” option or ask the receptionist to connect
you. Quote the “Serial Number” and “Code” displayed on screen to the telephone engineer.
In reply the engineer will issue you with a “Reset Code”.
Use the onscreen keyboard to enter the “Reset Code” then press the “OK” button.
Limit Playlist Size
Engineers Menu>Jukebox Setup>Limit Playlist Size
Engineers Menu>Music Settings> Limit Playlist Size
The default setting for the playlist limit is disabled.
The playlist limit can be enabled in order to control the number of songs which can be paid
for and stored in the jukebox playlist. In situations where customers are paying to play
tracks, it is recommended that this option remains disabled.
It specific situations where the VenueHub price of play is permanently set to “Free Play” this
playlist limit can be used to control the duration of the playlist by restricting the number of
tracks which can be added to it.
To enable the playlist limit, press the “Maximum Queue Limit Enabled” button until “YES” is
displayed.
A new section appears titled “Maximum Songs in the Queue”. Use the – and + buttons to
increase or decrease the number of songs which can be added to the playlist.
If the playlist limit is enabled and a customer tries to select another song once the maximum
limit has been reached a message is displayed on screen:
“The playlist is full, please try again later”
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TV Output Settings
Engineers Menu>Jukebox Setup>Page2>TV Output Settings
Managers Menu>Page2>TV Output Settings
Here you can enable or disable the TV output by toggling the setting. This will already be
enabled on the VenueHub AV but audio only VenueHubs also support this feature to allow
for advertising on TV screens using static images, videos and scrolling text overlays.
Once enabled another option will appear “Show Managers Photos On The TV Output
Screen”. When this is enabled on an audio VenueHub it will continuously display user
installed photo albums on the TV Screen. On the VenueHub AV it will only display the
photos when there is an audio track playing.
For more information regarding manager photos go to page 90.
Wireless Network Setup
Engineers Menu>Jukebox Setup>Page2>Wireless Network Setup
Engineers Menu>Add On Features>Wireless Network Setup
Managers Menu>Page2>Wireless Network Setup
This menu displays information regarding your wireless connection. If a wireless dongle is
installed correctly it will be detected under Hardware Device.
IP Address and connection speed information is displayed at the bottom.
The jukebox may be connected to the Internet via an in-house Wi-Fi network provided that
there is sufficient bandwidth and signal strength at the jukebox location. A suitable wireless
dongle will be required. We recommend the use of the Edimax EW-7711USn or the Netgear
WG111v3 device as the drivers for these are already preloaded on the VenueHub. It is not
practical to attempt to connect the jukebox to a network with public access or to a system
that requires a daily code change as the jukebox will not function.
The Wi-Fi network should always be checked to establish that an Internet connection may
be established at the intended jukebox location. The easiest way of doing this is to use a WiFi equipped smartphone or laptop from where the jukebox is to be installed and search for
the local Wi-Fi network.
Wi-Fi may not be used in a location where a daily code is required to access the internet.
To install and configure your wireless dongle and connection please go to page 90.
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IP Address Settings
Engineers Menu>Jukebox Setup>Page2>IP Address Settings
In some situations the jukebox may require a static IP address to be able to connect to the
router successfully.
Set a static IP:
1. Press “Switch To Fixed IP Address”.
2. Change the Fixed IP Address by pressing “Change” then touch the first part of the
current displayed address which will turn green, then enter a new value in the
keypad below and press OK. The next part of the number will then be highlighted in
green. Press “Save” when done.
3. Do the same for the Subnet Mask and Gateway.
Press “Main Menu” to exit the IP Address Settings menu. Your settings will be applied and
the jukebox will restart.
Interface Options
Engineers Menu>Jukebox Setup>Page2>Interface Options
Recommended Artists
Engineers Menu>Jukebox Setup>Page2>Interface Options
This option allows you to Enable or Disable the Recommended Artists feature. If enabled,
when a customer selects a song the jukebox will recommend similar tracks from the
Unlimited database.
Note: This feature will only work when the VenueHub is connected to the “Unlimited”
service.
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Webcam
Engineers Menu>Jukebox Setup>Page2>Interface Settings>Webcam
Engineers Menu>Add On Features>Webcam
If your VenueHub has the optional webcam feature installed, here you can enable or disable
the feature.
If enabled, when the customer selects a song they will be given the option to make a
“DanceMe” video. A photo of their face will be taken and added to the body of a dancing
person chosen from the templates available. You then have the option of sending the video
to an email address.
Once you exit the video creation and return to the jukebox, the “DanceMe” video will
appear in the Mini and Fullscreen adverts on the jukebox interface while the chosen song is
playing.
Credit Countdown
Engineers Menu>Jukebox Setup>Page2>Credit Countdown
Credit Countdown is a feature that will offer double credits for 2 minutes after a set time
has passed where no money has been inserted into the jukebox. If no money is inserted
during the 2 minutes promotion, the promotion will randomly run again.
To enable this feature just press the “Enabled” button then you will have an option to
choose how long until after the last paid play you want the promotion to start.
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Music Settings
Update
Engineers Menu>Music Settings>Update
Engineers Menu>Maintenance>Update
The Update screen is used for updating the jukebox program version and the music.
Please note that if the machine is registered online to receive music updates then the text in
the orange box will at intervals display the text “update waiting to be processed”. If this is
the case please press the update button and wait for the update to install. If you do not
wish to update the jukebox manually the update will automatically install the next time the
jukebox is powered off and back on again.
If you believe a VenueHub should have received an update please refer to the INTERNET
FEATURES section of the Engineers menu to see the current status of any download.
Playlist
Engineers Menu>Music Settings>Playlist
Engineers Menu>Maintenance>Playlist
The Playlist screen shows information about the track currently playing, and songs that have
been selected and are queued to play.
It also shows which BGM timer is currently active.
From this screen the customer has one of four options:
•
The “Clear All Songs” button will clear the entire playlist.
•
The “Clear Selected Song” will clear only the song you have selected.
•
The “Show Current BGM Tracks” button will display a list of all tracks available for
the current BGM profile.
•
The “Reject Song” button will reject the track currently playing.
Music Status
This section of the screen shows information regarding the song currently playing:
•
Status – Stopped, Playing Audio or Playing Video.
•
Position – Current position in the song’s total duration.
•
Duration – The length of the song.
Continued on the next page...
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•
Total Plays Today – Number of paid plays since the machine was switched on.
•
Songs On Jukebox – Total number of tracks in the jukebox database.
•
Type of Song Playing – Paid Play or BGM.
•
Current BGM Timer – The timer which is now active.
Config Menu
Engineers Menu>Music Settings>Config Menu
Factory use only.
RPS Setup
Engineers Menu>Music Settings>RPS Setup
RPS profiling can be used to change the profile of the music library on the jukebox.
This can be used to enable specific genres of music to be enabled or disabled depending on
the venue requirements.
The RPS profile can be loaded from either a USB memory stick or CD/DVD-ROM.
Please talk to your SoundNet representative to acquire an RPS profile or for more
information regarding this feature.
Song Filters
Engineers Menu>Music Settings>Song Filters
Music filters provide a quick and easy way of removing sections of the music library which
have been grouped together in to ‘filter groups’.
Example 1:
A stylish high street bar request “novelty” or “children’s music” is removed from the
VenueHub music library. By enabling the “Kids” and “Novelty” filters, all tracks contained
within these filter groups are removed from the jukebox.
Example 2:
A machine is sited in a bar in Scotland where the manager asks for any tracks associated
with English, Irish, and Welsh sports to be removed. By enabling the “Irish Sport”, “Welsh
Sport” and “English Sport” filters, all the tracks which fall into these filter groups are
removed.
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Enabling / Disabling a Song Filter
Engineers Menu>Music Settings>Song Filters
The screen displays a list of the available filter groups and shows their current status:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Kids (Mr Blobby, Bob the Builder)
Controversial (Offensive Rap)
Novelty (Crazy Frog)
English Sport (Swing Low Sweet Chariot)
Irish sport
Welsh Sport
Scottish Sport
General Sport
Urban Controversial
Video Controversial (VenueHub AV only)
Comedy
Comedy (Explicit)
Religion
Spoken Word
Scottish Controversial
To enable or disable a filter, first select the filter category by touching it on screen. When
selected, the item will be highlighted with white text on a blue background.
•
To activate a filter press the “Enable Filter” button. Once enabled, tracks
within this category will be hidden from customer view and will not be
selected by BGM timers.
•
To disable a filter press the “Disable Filter” button. All tracks within this
category type are now available for jukebox selection.
Editing the Tracks Which are Filtered
Engineers Menu>Music Settings>Song Filters
To view the tracks hidden by an active filter press the “Modify Filter” button on screen.
Individual tracks within the filter can be configured to be included or excluded from the
selected filter.
To change the status of an individual track within a filter, first select the track by touching it
on screen. When selected, the item will be highlighted with white text on a blue
background.
Press the Include/Exclude button to toggle the setting of the selected track.
Continued on the next page...
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INCLUDE
Track is included in the currently selected filter.
If the filter is Active this track will not be visible on the jukebox interface and will not
play as part of a BGM profile.
EXCLUDE
Track is NOT included in the currently selected filter.
If the filter is Active this track will still be visible on the jukebox interface and is
available to play as part of a BGM profile.
Special Categories
Engineers Menu>Music Settings>Special Categories
Special music categories can be pre-programmed to only appear on the customer interface
at certain times of the year. For example, the Christmas category is automatically displayed
on the December 1st and disabled again on January 1st.
Soundnet profile numerous special categories throughout the year. For example, music
festivals such as Glastonbury, Reading and Leeds all have specific “Special Categories” which
are enabled around the time of the event. These categories are profiled with music relevant
to the event or theme which is being promoted.
When Special Categories are sent to your VenueHub jukebox they will include on and off
dates, however these dates can be altered to affect when each Special Category is available.
Changing the Start and End Dates
Engineers Menu>Music Settings>Special Categories
1. Select a category by touching it on screen. When selected, the item will be
highlighted with white text on a blue background.
2. Press the “Configure Selected” button.
3. On the screen which appears, select any value by touching it on screen. Use the
onscreen keyboard to enter a new value then press ‘OK’ to enter it.
4. Set the start date and end date during which the category will be automatically
enabled. You can also disable a category here if you wish, which will override the set
date.
5. Press “Save” to exit.
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Albums
Engineers Menu>Music Settings>Albums
This menu allows you to choose which Albums are displayed on the VenueHub customer
interface.
Two options allow control of the albums which are displayed:
•
View Albums: List of all albums which can be individually enabled or
disabled.
•
Settings: A list of album genres which can be enabled or disabled (Indie, Pop
Rock etc).
Enable or Disable Individual Albums
Engineers Menu>Music Settings>Albums>View Albums
From this screen, individual albums can be enabled, disabled or archived. To scroll through
more albums use the “UP” and “DOWN” buttons.
Select an album by touching it on screen. When selected, the item will be highlighted with
white text on a blue background. Once selected, press the ‘Enable’, ‘Disable’ or ‘Archive’
button on screen.
Disabled
If the album is disabled it is not displayed when the customer selects the “Featured Albums”
category on the jukebox interface.
Enabled
If the album is enabled, the album is displayed when the customer selects the “Featured
Albums” category on the jukebox interface.
Archived
If the album is archived and enabled, tracks within it can be viewed and selected but will be
charged at a higher cost than normal tracks.
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Enable or Disable Albums by Genre
Engineers Menu>Music Settings>Albums>Settings
Albums are grouped into specific music genres which can be enabled or disabled. The album
genres are as follows:
•
•
•
•
•
Top Hits
Pop Albums
Rock Albums
Indie Albums
Dance Albums
To toggle the status of an album genre touch the button on screen:
YES
Any albums falling within the genre will be downloaded and displayed in the “Featured
Albums” category on the jukebox interface.
NO
If an album genre is disabled and an update includes an album which falls into the same
grouping, the album will still be downloaded but this will be automatically hidden from the
customer interface. This is done to ensure the profile of the jukebox can be changed at any
time without the requirement for extensive music updates.
Delete Songs
Engineers Menu>Music Settings>Delete Songs
The Delete Song feature enables songs to be removed from the jukebox so that they cannot
be viewed by customers or played as part of a BGM profile.
This also may be required if a faulty track is detected or if it is unsuitable for a particular site.
In reality, songs are hidden rather than being deleted. This enables them to be restored and
used again if the jukebox is re-profiled or the venue’s music requirements change.
Note: When using this feature please disable all BGM timers as it is not possible to show
tracks that have been hidden by an existing BGM timer. Remember to reset your BGM
timers once you have finished deleting tracks.
Please make Soundnet aware of any faulty tracks encountered on VenueHub. It is possible
to replace faulty tracks ensuring the future stability of the machine.
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Deleting a Track
Engineers Menu>Music Settings>Delete Songs
This page displays a list of all the tracks stored in the local music library organised
alphabetically by Artist Name.
To quickly jump to Artist names starting with any letter, use the << >> buttons to scroll
through the alphabet. The list will automatically update based on the letter currently
selected.
Use the Up and Down arrows to scroll through the displayed tracks in order to locate your
required track.
Once the required track is located, select it by touching it on screen. When selected, the
item will be highlighted with white text on a blue background.
To hide the track press the “Hide” button on screen.
A new screen appears asking you to confirm the “Hide” command is correct. To hide the
track press “Hide”.
Update CD Options
Engineers Menu>Music Settings>Update CD Options
This section contains settings which determine how the jukebox processes tracks during a
music update. Music updates can be achieved via CD/DVD-ROM or if the VenueHub jukebox
is online, automatically via Sound Leisure servers.
This menu has 3 options:
•
Other Settings
•
Archive Options
•
Chart Size
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Other Settings
Engineers Menu>Music Settings>Update CD Options>Other Settings
Add Any New Album To BGM Timers?
The default value for this setting is “NO”.
This setting can be used to determine if tracks featured on downloaded albums can be used
as part of a BGM profile. Sound Leisure recommends “Album Tracks” are excluded from
BGM profiles.
Add Any New Special Categories To BGM Timers?
The default value for this setting is “NO”
This setting can be used to determine if tracks featured in “Special Categories” can be used
as part of a BGM profile. Sound Leisure recommends “Special Categories” tracks are
excluded from BGM profiles.
Archive Options
Engineers Menu>Music Settings>Update CD Options>Archive Options
This allows you to select the number of weeks that chart songs remain un-archived. This can
be up to 12 weeks, setting 0 will disable it.
Note: This option only works when the jukebox is not connected to the Unlimited music
server and the Archive policy is enabled.
Chart Size
Engineers Menu>Music Settings>Update CD Options>Chart Size
This allows the chart size displayed on the selection screen to be altered from a minimum of
the Top 10 to the maximum Top 40.
Venue Requests
Engineers Menu>Music Settings>Venue Requests
This section lets you add tracks to the Venue Requests category. This will also un-hide them
if previously hidden in the Delete Songs menu.
You can also remove special venue requested albums here.
By toggling the Enabled/Disabled buttons you can hide either all individual tracks or all
albums. Setting both to Disabled will remove the Venue Requests category from the
selection screen.
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Configuring Individual Tracks
Engineers Menu>Music Settings>Venue Requests>Settings
Use the Up and Down arrows to scroll through the displayed tracks in order to locate your
required track.
Once the required track is located, select it by touching it on screen. When selected, the
item will be highlighted with white text on a blue background.
Press the “Convert” button to add the track to the Venue Requests category.
To view all tracks added to Venue Requests press the “Venue Requests” button. Selecting a
song and clicking “Convert” in here will remove it from Venue Requests and if it was a
previously hidden track it will re-hide it.
Configuring Albums
Engineers Menu>Music Settings>Venue Requests>Settings
This only applies to special albums requested by the venue, the albums you receive on your
regular music updates do not apply.
Use the Up and Down arrows to scroll through the albums.
Once the required album is located, select it by touching it on screen. When selected, the
item will be highlighted with white text on a blue background.
Press the “Delete Album” button to remove it from the Venue Requests category.
Cross Fade
Engineers Menu>Music Settings>Cross Fade
Engineers Menu>Jukebox Setup>Setup>More>Cross Fade
Managers Menu>Cross Fade
The Cross Fade feature allows tracks to be cross faded or mixed into each other without any
silence between tracks.
To enable/disable “Cross Fade” press the relevant button on screen. The selected option is
indicated by a green button.
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Limit Playlist Size
Engineers Menu>Music Settings>Limit Playlist Size
Managers Menu>Limit Playlist Size
The default setting for the playlist limit is disabled.
The playlist limit can be enabled in order to control the number of songs which can be paid
for and stored in the jukebox playlist. In situations where customers are paying to play
tracks, it is recommended that this option remains disabled.
It specific situations where the VenueHub price of play is permanently set to “Free Play” this
playlist limit can be used to control the duration of the playlist by restricting the number of
tracks which can be added to it.
To enable the playlist limit, press the “Maximum Queue Limit Enabled” button until “YES” is
displayed.
A new section appears titled “Maximum Songs in the Queue”. Use the – and + buttons to
increase or decrease the number of songs which can be added to the playlist.
If the playlist limit is enabled and a customer tries to select another song once the maximum
limit has been reached a message is displayed on screen:
“The playlist is full, please try again later”
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Maintenance
Calibrate Touchscreen
Engineers Menu>Maintenance>Calibrate Touchscreen
The Calibrate Touchscreen option enables an engineer to recalibrate the VenueHub
touchscreen.
When the touchscreen is operating correctly, the cross hair which represents the position of
the PC’s cursor, should automatically position itself directly underneath the users finger
when they touch the screen.
If the position of the cursor is above, below or at either side of the user’s finger when
touching the screen, the touch screen may require recalibrating.
Note: Recalibrating the touch screen will cause VenueHub to reset. This process takes
several minutes to complete.
To recalibrate the touch screen, touch the “Calibrate Now” button on screen.
•
Follow the simple on screen instructions, pressing the screen directly over each of
the markers. The markers appear on screen as a blue cross with a red centre. By
default 9 markers should be displayed, one after another.
•
When pressing the markers onscreen, ensure you use an extended pointed finger.
Also ensure the rest of your hand and other parts of the body do not contact the
screen during the recalibration.
When all the markers have been registered, a “Confirm” button appears on screen. Press
this to confirm the calibration.
If you do not press the “Confirm” button, the calibration screen times-out after 15 seconds
and the recalibration is discarded.
To exit the calibration menu press the “Main Menu” button. At this point if a recalibration
has taken place you will be presented with a test screen featuring a large number of red
“TEST” boxes. Touch the screen all over to ensure the calibration is correctly configured.
Once you have confirmed the recalibration, press the “Save Settings” button. After a short
countdown the machine will reset.
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Update
Engineers Menu>Music Settings>Update
Engineers Menu>Maintenance>Update
For more information on this subject please go to page 57.
Playlist
Engineers Menu>Music Settings>Playlist
Engineers Menu>Maintenance>Playlist
For more information on this subject please go to page 57.
View Reports
Engineers Menu>Maintenance>View Reports
There are three options:
•
View Plays Report
•
View Category Plays
•
View Music Updates
View Plays Report
Engineers Menu>Maintenance>View Reports>View Plays Report
This option displays the total play count for any tracks on the jukebox. The information can
be sorted by:
•
•
•
•
Recent Plays
Total Plays
Artist (A-Z)
Date (on which the track was added to the library)
View Category Plays
Engineers Menu>Maintenance>View Reports>View Category Plays
This option displays the total play count for each music genre on the jukebox. The
information can be sorted by:
•
•
•
Recent Weeks Plays
Total Plays
Category / Genre (A-Z)
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The view can be changed from main genres/categories to sub genres/sub categories by
pressing the “Display Sub Cats” button.
View Music Updates
Engineers Menu>Maintenance>View Reports>View Music Updates
This option displays a record of the scheduled weekly updates that are sent to the jukebox
by Soundnet (either via CD/DVD-ROM or via online servers). The information can be sorted
by:
• Date
• Disc/Update ID
• Failed Updates
If any failed updates have been encountered the “Failed Attempts” column of the report will
indicate the number of times this occurred.
Error Log
Engineers Menu>Maintenance>Error Log
The error log contains information about the incidents occurring in within the VenueHub
software.
Do not be alarmed if the error log appears full. VenueHub records many events in the error
log which do not affect the performance of the software. This information can be used by
Sound Leisure’s engineers to establish the nature of a fault with your hardware should a
problem arise.
The error log can be saved to a USB stick and transferred to a PC in order to be emailed to
Sound Leisure. To do this, insert a USB stick in to the VenueHub PC and press the “Save Error
log” button.
Backup Data Stick
Engineers Menu>Maintenance>Backup Data Stick
An external flash memory stick is attached to every VenueHub PC via a USB port. This is
stored inside the VenueHub case and used to hold a remote copy of the machines settings
and logs.
Stored settings include a price of play, music profile, BGM timers, archived tracks, pricing
promotions etc.
When changes are made to jukebox settings these can be manually backed up to the USB
memory. Automatic backups also occur when exiting the engineers menu.
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In the event of a PC failure, the backup files stored on the USB memory stick can be used to
automatically configure a replacement PC to the same settings as the original.
Additional backups of system settings can also be taken by unplugging the USB memory
stick stored within the jukebox cabinet and plugging in any other USB stick. This function
allows a backup of settings to be taken offsite if required.
Creating a USB Backup of Jukebox Settings
Engineers Menu>Maintenance>Backup Data Stick
1. Remove any resident USB memory sticks from the jukebox PC. Remove the USB
cable which connects the VenueHub’s internal backup memory stick to the jukebox
PC. Insert a clean memory stick into the same port.
2. Press the “Backup/Copy” button on screen. The “Memory Stick Duplication” screen
will appear.
3. Press “Start Duplication” to initiate a data transfer.
4. Once all the data has been backed up onto the memory stick the screen will read
“Backup data stick has been created successfully”. Then press “Exit”.
5. At this point a copy of all the setup data files has been transferred onto the memory
stick (excluding the computer serial number). Remove the memory stick and replace
the USB cable which connects to the internal backup memory stick.
6. Press “OK I HAVE DONE AS INSTRUCTED” on screen to return to the Engineer’s
Menu.
Restoring Settings from a Previous Backup
Engineers Menu>Maintenance>Backup Data Stick
1. Remove any resident USB memory sticks from the jukebox PC. Remove the USB
cable which connects the VenueHub’s internal backup memory stick to the jukebox
PC.
2. Insert a USB memory stick containing VenueHub settings files from a previous
backup.
3. Press the ‘Restore from Stick’ button.
4. A confirmation screen appears. This asks if the current jukebox settings should be
overwritten with those from the USB stick. If you wish to proceed press ‘Yes’,
otherwise hit ‘No’.
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NOTE: Once the restore process is started it cannot be undone.
5. A progress screen will update as the settings are copied from the USB stick to the PC.
When complete you will be asked to restart the jukebox PC.
6. Press ‘Restart Now’.
7. A copy of the new machine settings should now be transferred to the cabinet’s
internal USB stick. Remove the temporary USB stick and reconnect the cable which
connects the VenueHub’s internal backup memory stick to the jukebox PC.
8. When the machine has rebooted, re enter the engineers menu and return to the
Backup Data Stick screen.
9. Press the “Backup/Copy” button then “Start Duplication”.
10. Press “Exit” then “OK I HAVE DONE AS INSTRUCTED” on screen to return to the
Engineer’s Menu. The jukebox settings have now been updated and backed up to the
cabinet’s internal USB memory stick.
Data Collection
Engineers Menu>Maintenance>Data Collection
Data collection enables the operator to collect site data via a USB memory stick. This data
can be taken away from site for analysis. Data is collected in CSV and MDS formats. You can
easily open CSV using Microsoft Excel or a similar program. Use a text editor to open the
MDS files, such as Notepad, Word etc.
In order to enable data from each site to be differentiated, a site name and site number can
be entered. This information is then shown on all reports related to the jukebox.
Reports transferred during data retrieval are as follows:
•
•
•
Song Plays
Time Plays
User Input Logs
In addition, the following information files can be viewed by opening with Windows
Notepad, Microsoft Word or similar:
•
•
•
•
•
BGM Timers
Cash Info
Error Log
Jukebox Info
Music Downloads
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All reports are grouped together in a single folder which is automatically titled to represent
the site number and site ID.
The Data Collection procedure does not wipe the inserted USB stick before transferring
data, so a single USB stick can be used to store Data Collections from more than one
machine.
Performing a Data Collection
Engineers Menu>Maintenance>Data Collection
The Data Collection screen shows the current site name and site number.
To change the details press the ‘change’ button on screen.
To collect data:
1. Connect a USB memory stick to the jukebox. A convenient USB port is located on the
bottom side of the jukebox on the exterior of the cabinet.
2. Press the “Collect” button on screen. A progress screen will update as the data is
copied from the PC to the USB stick.
3. When the transfer is complete, remove the USB stick.
Rollback
Engineers Menu>Maintenance>Rollback
The Rollback feature can be used to try and restore the jukebox if the current music library
becomes corrupt. This function attempts to overwrite the corrupt database with a previous
version.
WARNING: THIS PROCEDURE SHOULD ONLY BE CARRIED OUT IF ADVISED BY A SOUND
LEISURE DIGITECH ENGINEER.
Rollback the Music Library
Engineers Menu>Maintenance>Rollback
1. When the page is first opened a message will appear stating:
“SEARCHING FOR BACKUPS PLEASE WAIT”
2. The list of available music library databases will be displayed on screen, identified by
the date on which they were installed.
3. Select the most recent entry by touching it on screen. When selected it will be
highlighted with white text on a blue background.
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4. To roll back to the selected music library database press the “ROLLBACK SELECTED”
button.
5. You will be asked to confirm your desire to roll back to the database selected.
6. When the library has been restored, check the jukebox to confirm the corruption
issue is resolved. If the issue still exists, return to the Rollback menu and select an
earlier entry.
Jukebox Locking
Engineers Menu>Maintenance>Jukebox Locking
The jukebox locking function is required when a jukebox with an ongoing subscription to
Soundnet music services is taken off site.
By locking the jukebox, the ongoing monthly subscription to Soundnet’s content provision
can be postponed.
Locking the Jukebox:
1. Open the Jukebox Locking screen and make a note of the following details:
•
•
The 6 digit code shown in the top left corner of the screen.
The jukebox serial number.
2. Call Soundnet on +44 (020) 76448888 and request a Jukebox Lock Code.
3. The advisor will ask for the 6 digit code and the jukebox serial number.
4. You will then be issued with a 6 digit Lock Code. Make a note of this.
5. Enter the 6 digit Lock Code using the onscreen keyboard. Press the “Enter” button to
confirm the code.
6. A final “Confirmation” code will be displayed to confirm the machine has been
locked. Call Soundnet and re-quote the jukebox serial number and the confirmation
code. This completes the process.
Note: Until the final confirmation code has been received by Soundnet the jukebox
subscription will remain active and therefore chargeable. Please ensure the full process is
completed in order to postpone the relevant subscription charges.
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Maintenance
Engineers Menu>Maintenance>Maintenance>Save Settings
Use this option to save any changes made to the jukebox operating system.
It is advisable to ensure changes are saved when settings such as driver updates or graphic
equaliser settings have been changed.
Help
Engineers Menu>Maintenance>Help
Managers Menu>Page2>Help
This is where you will find the VenueHub manual which you are reading now.
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BGM
Introduction to Background Music (BGM)
The Background Music option enables you to quickly program the jukebox to automatically
play profiled selections of music during pre-set periods of time.
In addition, BGM timers can be used to control the tracks which are available for customer
selection on the jukebox customer interface. By enabled options in a BGM timer the music
library can be restricted to only display tracks within the current BGM timer.
BGM Parameters
There are fifteen individual timers which can be profiled and organised using any
combination of the following parameters:
1.
2.
3.
4.
5.
6.
7.
8.
9.
On/Off Times.
Days of the Week.
Interval between BGM Songs & Display Options.
BGM Type:
• Most Played Songs
• Least Played Songs
• BPM Range
• Playlist
Exclude/Include Individual Genres/Categories.
Exclude/Include Individual Songs.
Set BGM Volume.
Change Timer Name.
Prioritise Timers.
The BGM menu page displays the following:
•
•
•
•
List of BGM timers with status (Enabled / Disabled).
Dynamic information box showing details of the currently selected timer.
“Enable/Disable”, “Name Selected” and “Change Details” buttons.
Now Playing Timer (which displays the currently active timer).
Please follow the process detailed on the next page to enable and profile a BGM timer.
Multiple timers can be configured to ensure the playback of music is controlled at all times.
Note: Where more than one timer exists for a given time, the timer positioned highest in
the list takes precedence.
Note: Where no timer exists for a given time, no BGM music will be played. It is therefore
advisable to set a general BGM timer to cover all periods as the lowest priority timer.
Additional timers can be set above this to profile more specific time periods.
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Enabling a BGM Timer
Engineers Menu>BGM>BGM
Before a timer can be profiled it must be enabled.
To enable a timer, select it by touching it on screen. When selected, the current timer will
be highlighted with white text on a blue background. Press the “Enable” button.
To begin profiling the currently selected time press the ”Change Details” button.
The profile page for the currently selected BGM timer will appear. This contains all the
options which can be configured to control the music selected by the current timer.
For more information on profiling a BGM timer go to page 77.
Changing Timer Priorities and Names
Engineers Menu>BGM>BGM
The first Timer in the list has the highest priority, while the bottom Timer in the list has the
lowest priority.
If two or more timers overlap or more than one timer is programmed for a single time slot,
the BGM profile highest in the list of timers takes precedent and its settings will be used for
that period.
Changing the priority of BGM timers:
To change the priority of a BGM timer, first select the timer onscreen. When
selected the chosen timer will be highlighted with white text and a blue background.
Use the “Move Up” and “Move Down” buttons on screen to change the position of
the currently selected timer in the list.
Changing the name of a BGM timer:
To change the name of a BGM timer, first select the timer onscreen. When selected
the chosen timer will be highlighted with white text and a blue background.
Press the “Name Selected” button onscreen. Use the onscreen keyboard to enter a
name for the currently selected timer. Press “Enter” to confirm the name.
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Profile the Days and Times
Engineers Menu>BGM>BGM>Change Details>Change On-Off Timers and Days
1. To set the days on which the current timer will operate touch the individual day
buttons on screen to toggle the state from “Yes” to “No”.
•
•
YES
NO
The timer will operate on the chosen day.
The timer will NOT operate on the chosen day.
2. Once the days have been set, enter a start time for the currently selected timer.
Touch the “On Time” (Hour or Mins) button on screen and use the keyboard to enter
the time at which the timer should automatically enable. Press “OK” to confirm the
value. Values must be entered in the 24 hour clock format (00h – 23h).
3. Enter an end time for the currently selected timer. Touch the “Off Time” (Hour or
Mins) button on screen and use the keyboard to enter the time at which the timer
should automatically disable. Press “OK” to confirm the value.
The currently selected timer will now be enabled and disabled at the profiled times only
during the dates which have been activated.
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BGM Types
Engineers Menu>BGM>BGM>Change Details>BGM Type
The BGM type selected will alter the options which are available in the next section of
profiling. Once a BGM Type has been selected, press the “Main Menu” button to return to
the main BGM settings menu for the currently selected timer.
The button directly beneath “BGM Type” will dynamically have changed to reflect the
settings available for the BGM Type selected.
There 4 BGM options available are as follows:
•
Beats Per Minute and Year Range
•
Most Played Songs
•
Least Played Songs
•
Playlist
Beats Per Minute and Year Range
Engineers Menu>BGM>BGM>Change Details>BGM Type>Beats Per Minute
BPM Range
Engineers Menu>BGM>BGM>Change Details>Change BPM Range
This option is only available when “Beats Per Minute” is selected as the “BGM Type”.
This option enables an upper and lower BPM limit to be set for the current profile to control
the tempo of tracks played in this timer. Each track on the jukebox music library has a BPM
rating programmed into its code, usually somewhere between 60 – 185 BPM. A track with a
slow tempo would have a low BPM rating (i.e. Frank Sinatra – Strangers in the Night 90bpm)
where as a fast track would have a much higher BPM rating. (I.e. The Beatles – She Loves
You 151bpm).
A year range option can also be set to only profile tracks within a specific chronological
period.
The BPM ranges have been grouped together to make it quick and easy to select the speed
of music which is required. 4 settings are available:
•
•
•
•
Slow (0 – 60 BPM)
Medium (61 – 90 BPM)
Fast (91 – 120 BPM)
Very Fast (121 – 300 BPM)
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In the BPM “From” window, select the lowest BPM speed required for the currently selected
timer. When a value is selected it will be highlighted with white text on a blue background.
In the BPM “To” window, select the highest BPM speed required for the currently selected
timer. When a value is selected it will be highlighted with white text on a blue background.
Note: The majority of tracks in an average jukebox music library fall between 60 – 185
BPM.
The “To” Range must always be equal to or faster than the “From” Range.
Year Range
Engineers Menu>BGM>BGM>Change Details>Change BPM Range
This option is only available when “Beats Per Minute” is selected as the “BGM Type”.
A year range can be set from lowest year to highest year, where the lowest possible year is
1952 and the highest is the current year. (i.e. 1950 – 1969).
1. To enter a “Highest” or “Lowest” year, first select the value by touching it on
screen. Once selected the value will be highlighted with black text on a
yellow background.
2. Use the onscreen keyboard to enter a 4 digit year value (i.e. 1976 rather than
76) and press “OK” to confirm.
3. To enter the current year, highlight a value then press the “Present Day”
button. The value will display “Now” in the selected field.
Note: By selecting the “Now” option this removes the need to update BGM
timers at the beginning of each year, as would be required if the current
year was entered manually. The “Now” option ensures the newest material
will continue to be played each time the changes on New Year’s Day.
4. To enable music from all years to be selected by the currently selected BGM
timer, press the “All Years” button. “All Years” is displayed in the “Highest”
and “Lowest” year range fields.
Calculate Button
Engineers Menu>BGM>BGM>Change Details>Change BPM Range
Press the “Calculate” button to display the quantity of tracks which fall within the
parameters you have entered for “Beats Per minute’” and “Year Range” values.
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Most Played Songs
Engineers Menu>BGM>BGM>Change Details>BGM Type>Most Played Songs
This option is only available when “Most Played” is selected as the “BGM Type”.
Selecting this BGM Type causes the jukebox to play the “Most Popular” selections on the
machine. As the jukebox is used it logs every paid play selection and creates a jukebox chart
from most popular to least popular of all the tracks in the jukebox music library. BGM “Most
Played” enables a timer to be profiled to determine the quantity of “Most Played” tracks
available (i.e. select from the 100 most played songs.) A “Most Played” timer can also
exclude songs that have recently been added to the machine in order to give them time to
establish a ranking (i.e. ignore songs that have been on the jukebox less than 3 weeks).
A figure can be entered to control the size of the playlist from which selections are taken
(i.e. 200 most popular tracks). Tracks are played in a randomised order.
The page displays a box showing which reflects the size of the playlist from which selections
are taken (i.e. 200 = 200 most popular tracks).
To edit the value first touch it on screen, when selected it will turn yellow. Use the onscreen
keyboard to enter a new value and press “OK” to confirm.
Type of Most Played
There are two options available:
Last 3 Weeks Most Played
This option will select tracks from the most played tracks of the previous 3 weeks only.
All Time Most Played
This option will select tracks from the most played tracks on the jukebox since its
installation.
Last 3 Weeks Most Played
Engineers Menu>BGM>BGM>Change Details>Most Played
This option is only available when “Most Played” is selected as the “BGM Type”.
This option will select tracks from the most played tracks of the previous 3 weeks only.
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All Time Most Played
Engineers Menu>BGM>BGM>Change Details>Most Played
This option is only available when “Most Played” is selected as the “BGM Type”.
This option will select tracks from the most played tracks on the jukebox since its
installation.
Least Played
Engineers Menu>BGM>BGM>Change Details>Least Played
This option is only available when “Least Played” is selected as the “BGM Type”.
Selecting this BGM Type causes the jukebox to play the least popular selections on the
machine. A figure can be entered to control the size of the playlist from which selections are
taken (i.e. 200 least popular tracks.) Tracks are played in a randomised order. A “Least
Played” timer can also exclude songs that have recently been added to the machine in order
to give them time to establish a ranking (i.e. ignore songs that have been on the jukebox less
than 3 weeks).
The page displays a box showing which reflects the size of the playlist from which selections
are taken (i.e. 200 = 200 least popular tracks.)
To edit the value first touch it on screen, when selected it will turn yellow. Use the onscreen
keyboard to enter a new value and press “OK” to confirm.
Exclude Tracks Less Than X Weeks Old
Engineers Menu>BGM>BGM>Change Details>Least Played
Enter a value to determine the number of weeks new tracks will be ignored by the currently
selected timer. Entering “3” would ensure only the least played tracks more than 3 weeks
old were included in the profile.
To edit the value first touch it on screen, when selected it will turn yellow. Use the onscreen
keyboard to enter a new value and press “OK” to confirm.
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Playlist
Engineers Menu>BGM>BGM>Change Details>Playlist Setup
This option is only available when “Playlist” is selected as the “BGM Type”.
Enables specific tracks created as a playlist to be profiled for the current timer. A Playlist
must be created separately in the “Custom Playlists” option of the interface which is found
at:
Engineers Menu>BGM>Custom Playlists
For more information on the Custom Playlists option please go to page 87.
Selecting a Playlist for BGM Timers
Engineers Menu>BGM>BGM>Change Details>Playlist Setup
1. This page displays a selection box which shows the name of the first available
playlist.
2. Press the << and >> arrows to scroll through all the playlists available on the
jukebox.
3. Select a “Play Order” option on screen:
•
Sequential - The tracks will play in the exact order the playlist was
created in.
•
Random - Tracks will be selected from the chosen playlist in a random
order.
Pressing the “Change” button takes you directly to the Custom Playlist facility.
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Interval Between BGM Songs & Display Option
Engineers Menu>BGM>BGM>Change Details>Interval Between Songs & Display Option
This option enables a delay (interval) to be programmed between the playback of BGM
tracks for the currently selected timer. Entering 5 would therefore profile a 5 minute
interval between the playback of each BGM track.
1. To enter a BGM interval, first select the value by touching it on screen. Once
selected the value will be highlighted with black text on a yellow background.
2. Use the onscreen keyboard to enter a value (in minutes) and press “OK” to
confirm.
Note: If the Interval value is set to “0”, constant BGM (no interval) is enabled for the
currently selected timer.
Only Display Songs that are in the BGM Range
Engineers Menu>BGM>BGM>Change Details>Interval Between Songs & Display Option
This powerful option enables the music displayed on the customer interface to be filtered in
line with the active BGM timer. This option therefore not only provides control over the
automatically selected music played by the active BGM timer, but also controls the music
which is available for paid play selection by customers.
By preventing customers making paid play selections for songs outside the current BGM
profile, the ambience of the venue can be tightly controlled. This could be used to ensure
only suitable music was available for paid play selection during early mornings and lunch
periods where a venue is busy with customers eating and where very fast music or heavy
metal would be unsuitable.
Touch the button on screen to toggle the setting from “Yes” to “No”.
If this value is set to “Yes” the jukebox library available to customers for paid play selection
will be filtered in line with the current BGM Timer.
If this value is set to “No”’ the entire jukebox library will be made available to customers for
paid play selection. The BGM profile will only affect the selection of track played
automatically by BGM.
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Change Excluded Categories
Engineers Menu>BGM>BGM>Change Details>Change Excluded Categories
This option enables specific categories to be removed from the profile of the currently
selected BGM timer. When a category is excluded, tracks contained within it will not be
available for selection by BGM.
The page shows two columns:
Included Sub Categories
Shows a list of all the music categories which are included in the currently selected
BGM timer.
Excluded Sub Categories
Shows a list of all the music categories which are excluded in the currently selected
BGM timer.
Excluding a Music Category
Engineers Menu>BGM>BGM>Change Details>Change Excluded Categories
1. To exclude a music category from the currently selected timer, select a category
from the “Included Sub Category” list on the left side of the screen. When selected
the category will be highlighted with white text on a blue background.
2. Press the “Add” button.
3. The selected music category will move from the “Included Sub Category” list to the
“Excluded Sub Categories” list. No tracks within the category will be available for
selection with the currently selected BGM profile.
Including a Previously Excluded Category
Engineers Menu>BGM>BGM>Change Details>Change Excluded Categories
1. To include a music category which has previously been excluded from the currently
selected timer, select a category from the “Excluded Sub Categories” list on the right
side of the screen. When selected the category will be highlighted with white text on
a blue background.
2. Press the “Remove” button.
3. The selected music category will move from the “Excluded Sub Categories” list to the
“Included Sub Categories” list. All tracks within the category will be available for
selection with the currently selected BGM profile.
Warning: If you have enabled the “ONLY DISPLAY THE SONGS THAT ARE IN THE BGM
RANGE” option, removing a category from the same BGM timer will result in the
genre/category graphic being hidden on the customer interface. No tracks from the
exclude category will be available for customer selection.
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Change Excluded Songs
Engineers Menu>BGM>BGM>Change Details>Change Excluded Songs
This option can be used to exclude a specific song from the currently selected BGM timer.
The initial screen displays a list of all the songs available to the current BGM timer, taking
into account the options chosen in all the previous “BGM Setting” pages (i.e. BPM Type and
Rate, Year Range etc).
Tracks are organised alphabetically by Artist name.
Excluding a Song
Engineers Menu>BGM>BGM>Change Details>Change Excluded Songs
1. Use the arrows to scroll through the list of “Included Songs” and locate the required
track.
2. Select the song by touching it on screen. When selected it will be highlighted with
white text on a blue background.
3. Press the “Add” button to exclude the songs from the current play list. Once a track
has been excluded from the current BGM timer it will be displayed in the “Excluded
Songs” list at the bottom of the screen.
Including a Previously Excluded Song
Engineers Menu>BGM>BGM>Change Details>Change Excluded Songs
1. Use the arrows to scroll through the list of “Excluded Songs” and locate the required
track.
2. Select the song by touching it on screen. When selected it will be highlighted with
white text on a blue background.
3. Press the “Remove” button to remove the song from the “Excluded Songs” list. Once
a track has been removed from the “Excluded Songs” list it will be displayed in the
“Included Songs” list at the top of the screen.
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Change BGM Volume
Engineers Menu>BGM>BGM>Change Details>Change BGM Volume
This option enables the volume of tracks selected by the current BGM timer to be set lower
than those of paid play tracks.
The page displays a sectioned bar which represents the BGM volume options for the current
timer. The maximum BGM Volume is the same as the current Paid Play level.
To adjust the volume level for the currently selected BGM timer, touch the appropriate level
on screen.
The selected level can be tested by pressing the “Test Volume Level” button on screen. This
causes the jukebox to adjust the volume of the track currently playing to that of the BGM
timer. Evaluate the music level and make changes to the BGM volume setting if required.
“Test Mode On” is displayed when this feature is active.
Note: If you exit the BGM Volume screen with the “Test Mode” function enabled and a
paid play track playing, the volume will remain low until the track has finished. The
playback of paid play tracks will then return to the standard volume.
Duplicate
Engineers Menu>BGM>BGM>Change Details>Duplicate
The duplicate feature allows a fully profiled timer be duplicated and renamed in order to
save time. This is ideal for timers which share similar settings or music themes.
Duplicate an Existing BGM Timer
Engineers Menu>BGM>BGM
1. Identify the name of the timer which will be duplicated.
2. To duplicate an existing BGM timer, a new timer must first be selected and enabled
in order to provide a location for the details to be copied.
3. Select a new timer by touching it on screen. When selected it will be highlighted in
White text with a blue background. To enable the timer press the “Enable” button.
4. With the new timer enabled and selected, press the “Change Details” button.
5. At the bottom of the page, press the “Duplicate” button.
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6. The page displays a list of all the current BGM timers. Select the timer which the
details will be copied from. When selected the timer will be highlighted in white text
on a blue background.
7. Press “Duplicate Selected”. A summary page will display showing:
•
•
The name of the timer from which the settings will be copied.
The name of the timer to which the settings will be copied.
8. Check that the details are correct and press “Yes Proceed” to complete the process.
9. The copy process is completed. Adjust the settings for the new timer using the
options available.
Custom Playlists
Engineers Menu>BGM>Custom Playlists
A custom playlist of music can be created and specified in a BGM timer to enable an exact
list of tracks played automatically at any given time. Tracks can be played in a specific order
or sequentially, depending on the BGM settings selected.
Creating a Custom Playlist
Engineers Menu>BGM>Custom Playlists
1. Press the “New Playlist” button on screen.
2. Enter a name for the playlist and press “Enter”.
3. The new playlist will be added to the list of available playlists. Select it by touching it
on screen. When selected it will be highlighted with White text on a blue
background.
4. Press the “Change Details” button on screen.
5. The playlist creator screen appears. To start building the playlist press the “Add
Song” button on screen.
6. You are presented with search 3 options:
•
Search by Category
•
Search by Artist or Title
•
Show Results from Last Search
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Search by Category
Engineers Menu>BGM>Custom Playlists>Change Details>Add Song
1. The screen displays the list of songs contained within each music genre/category in
the music library (i.e. Indie, Rock, 00’s etc). To move through different music genres
press the << and >> buttons at the top of the page.
2. Use the scroll up and scroll down buttons at the bottom of the page to scroll through
additional pages of tracks for each genre.
3. To select a track touch it on screen. When selected a track will be highlighted with
white text on a blue background.
4. To add the track to the current playlist press the “Select Song” button on screen. The
page returns to the track list for the current playlist and the recently selected track
will now be displayed.
Search by Artist or Track Title
Engineers Menu>BGM>Custom Playlists>Change Details>Add Song
1. Select either “Artist” or “Title” at the top of the page.
2. Use the onscreen keyboard to enter the details of the artist or track name required.
Press “Enter” to search.
3. The screen displays the list of results. Use the scroll up and scroll down buttons at
the bottom of the page to scroll through additional pages of tracks.
4. To select a track touch it on screen. When selected a track will be highlighted with
white text on a blue background.
5. To add the track to the current playlist press the “Select Song” button on screen. The
page returns to the track list for the current playlist and the recently selected track
will now be displayed.
Show Results from Last Search
Engineers Menu>BGM>Custom Playlists>Change Details>Add Song
Press the “Show Results from Last Search Performed” button to display the track list from
the previous search. This ensures the same search does not need to be repeated again and
again where tracks from the same artist are used to build a playlist.
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Arranging the Order of Tracks in a Playlist
Engineers Menu>BGM>Custom Playlists>Change Details
Once all the tracks required for a playlist have been entered, the list can then be rearranged
in to order.
First, select a track by touching it on screen. Once selected, the track will be highlighted with
white text on a blue background.
Press the “Move Song Up” and “Move Song Down” buttons on screen to change the
position of the selected song.
Note: The position of each track in the playlist will only be retained if the “Play Order” of
the BGM timer is set to “SEQUENTIAL”. If “Random” is selected tracks will be chosen from
the playlist and played back in a random order.
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Adverts
Managers Photos
Engineers Menu>Adverts>Managers Photos
Managers Menu>Page2>Managers Photos
The Managers Photos scatter advert enables images and adverts created by the location to
be loaded on to the VenueHub jukebox via CD/DVD-ROM or USB stick.
When the jukebox is not being used by a customer (and when the credit count is zero) it
automatically enters “Attract Mode”, displaying a range of adverts intended to attract
customers to the jukebox. The “Scatter Advert” displays any images stored in the Managers
Photos section of the jukebox on the customer interface, where they can be moved around,
viewed and enjoyed by customers.
Adding Images to Managers Photos
Engineers Menu>Adverts>Managers Photos
Managers Menu>Page2>Managers Photos
1. On the bottom left hand side of the external cabinet, locate the locked USB access
door. This can only be opened using the key which was supplied with your
VenueHub jukebox.
2. Open the access door using the key and insert a USB stick containing images into the
USB slot. Alternatively images can be added by CD/DVD-ROM if you have access to
the jukebox PC.
3. When the Managers Photos page is opened, a list is displayed of any photo albums
currently stored on the Jukebox. To add a new album, press the “New Photo Album”
button.
4. Press “Change” to give your album a name. Hold down Delete to remove the default
name. When you have typed your own press “Enter” to save it.
5. Select if you want the photos to show on the Jukebox Interface when in Attract
mode, the TV output, or both by selecting Yes/No on the relevant option.
6. Press “Change Photographs In This Album” then “Install More Photographs”.
7. Select the source by pressing either “CD-ROM”, “Memory Stick” or “Copy From
Existing Photo Album”.
8. Touch each image you want to copy to the jukebox (they will turn blue) then press
“Install Selected Images”. Alternatively press “Install ALL Images”.
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9. Once copied, press “Back” then “Back to Managers Photos”. Here you have the
option to rotate or delete photos if necessary.
10. Press “Back To Photo Album Settings”, then “Main Menu” to exit.
Deleting or Editing Photo Albums
Engineers Menu>Adverts>Managers Photos
Managers Menu>Page2>Managers Photos
1. When the Managers Photos page is opened, a list is displayed of any photo albums
currently stored on the Jukebox. To delete an album, press “Delete Selected Photo
Album”.
2. If you want to delete specific photos or add more photos to an album press “Edit
Selected Photo Album” then “Change Photographs In This Album”.
3. Touch each image you want to delete (they will turn blue) then press “Delete
Selected Photos”.
4. If you want to add more photos press “Install More Photographs”.
Whats On Events
Engineers Menu>Adverts>Whats On Events
Managers Menu> Whats On Events
The “What’s on Events” is an essential tool for a venue, enabling the site management to
use the VenueHub to promote all the events and activity coming up in a location.
Once events have been programmed into the VenueHub they are displayed in two places:
•
In the “What’s On” application which is accessible at all times to customers via the
Jukebox customer interface (no credits required).
•
Via automatic, dynamic full screen adverts which run when the jukebox is not being
used by customers.
Any number of events can be programmed into ‘What’s On’ and the software will
automatically ensure all events are equally promoted.
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Adding a New Event
Engineers Menu>Adverts>Whats On Events
Managers Menu> Whats On Events
1. Press the “New Whats On Event” button.
2. Enter a title for the event using the onscreen keyboard. Press “Enter” to continue.
3. Select the icon you want to associate with the event by pressing the “Change”
button on screen. To select an option press it on screen. Press “Next” to continue.
4. If the event has a specific start time, press the “Does This Event Have A Start Time”
button to toggle it from “No” to “Yes”.
5. If the event start time has been enabled, press the hour and minutes button on
screen and use the keyboard to enter relevant values. Press “OK” to enter the
values. Values should be entered in 24 hour clock format. Press the “Next” button to
continue.
6. Enter a full description of the event. Press the “#£=” button to access a full list of
currencies and symbols. Press the “Enter” button to continue.
7. Select a frequency for the event. Three options are available:
•
•
•
Single Day (One Off Event)
Weekly (Weekly Event)
Monthly (Monthly Event)
Select an option and press “Next” to continue.
8. Select the date on which the event takes place. If the event frequency was set to
“Weekly” or “Monthly” you will also be asked to enter an end date for the event. If
the end date is not known, press the “Never End” button on the calendar screen.
9. If ‘the event frequency was “Weekly” or “Monthly”, set the days or dates on which
the event occurs:
•
•
Weekly – Set the days of the week on which the event will occur.
Monthly – Set the days of the month on which the event will occur
10. Press the “Finish” button to complete the event entry.
Note: The ‘Finish’ button must be pressed to save the new event.
Return to the jukebox customer interface and select the “What’s On” application. If the
event is scheduled within the next 14 days (default value) it will be displayed on screen. To
view any additional information about the event, touch an event on screen.
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View/Edit Existing Events
Engineers Menu>Adverts>Whats On Events>View Events
Managers Menu> Whats On Events>View Events
Events which have already been programmed into VenueHub can be viewed and edited by
pressing the “View Events” button.
1. To edit an existing advert, select it from the list on screen. When selected the chosen
event will be highlighted with white text on a blue background.
2. Press the “Edit Event” button on screen.
3. Follow the process for setting up a new advert on the previous page and make
changes as required.
4. You must go through all the stages of the event programming and select “Finish” on
the final page in order to save any changes made.
Site Name and Venue Information
Engineers Menu>Adverts>Whats On Events>Site Name
Managers Menu> Whats On Events>Site Name
In here you can add venue specific details:
•
Site Name
o Press the “Change” button to edit the site name. Use the onscreen
keyboard to enter the site name and press “Enter” to confirm.
o Note: Changing the site name here also amends the name elsewhere
in the jukebox setup.
•
Welcome Message
o Currently not supported, still in development.
•
Country
o Select your country using the << >> buttons. This information will be
used by the last.fm app.
•
Nearest City
o Press the “Change” button and select your nearest city from the list.
When selected the chosen city will be highlighted with white text on a
blue background. Press the “Select” button to continue. This
information will be used by the last.fm app.
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•
Office Reference ID
o This is to give the jukebox your own unique ID which will show on
Data Collections for your accounting purposes. Press the “Change”
button and type in your ID using the onscreen keyboard. Press “Enter”
to save it.
•
Picture
o Currently not supported, still in development.
Sports Event Advert
Engineers Menu>Adverts>Sports Event Advert
Managers Menu> Sports Event Advert
Sports event adverts build on the “What’s On Event” principal by allowing the location
management and staff to program the VenueHub jukebox to promote upcoming events at
the venue. Sport event adverts add additional functionality which enables the emblems and
logos of the relevant teams to be displayed along with the event details.
Adding a New Sports Event Advert
Engineers Menu>Adverts>Sports Event Advert
Managers Menu> Sports Event Advert
1. Press the “New Sports Advert” button on screen.
2. Enter a date and time of the Sports Event by touching the relevant boxes on screen.
3. If the Sports Event is between international teams, press the “International Game?”
button on screen to toggle the setting to “Yes”.
4. Press “Next” then select the teams by following the instructions on screen. Press
“Next” when both teams have been selected.
5. To enter an Event Title and press the “Type Title” button on screen. Use the
onscreen keyboard to enter the Event Title and press “Enter” to confirm.
6. To enter details about the Event press the “Type Message” button on screen. Use
the onscreen keyboard to enter the Event details and press “Enter” to confirm.
7. Press “Next” to continue.
8. Enter a start and end date to determine when the advert for this event will be
displayed on the jukebox customer interface.
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9. The advert can be profiled to run at three periods throughout the day:
•
•
•
Morning (05:00 – 12:00 (lunchtime)
Afternoon (12:00 – 19:00)
Evening (19:00 – 05:00)
Press the onscreen button next to each time period to toggle the setting from ‘No’ to
‘Yes’. Press the ‘Next’ button to continue.
10. Select the days which the advert will be shown. When enabled, a day will be
highlighted with black text on a green background.
11. Press “Finish” to complete the advert configuration.
The advert will now be shown as a mini advert at the top of the main jukebox customer
interface. If the event is scheduled within the next 14 days (default value) it will be
displayed on screen in the “What’s On” application.
Edit/Delete an Existing Sports Event Advert
Engineers Menu>Adverts>Sports Event Advert
Managers Menu> Sports Event Advert
1. Press the “Edit Existing Advert” button on screen.
2. Select the advert to be edited or deleted by touching it on screen. The selected item
will be highlighted with white text on a blue background.
3. To delete the currently selected item, press the “Delete Selected” button and
confirm the deletion by pressing the “Yes” button.
4. To edit the currently selected advert press the “Edit Selected” button.
5. Follow the process for setting up a new Sport Event Advert and make changes as
required.
6. You must go through all the stages of the event programming and select “Finish” on
the final page in order to save any changes made.
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Touchscreen Advertising
Engineers Menu>Adverts>Touchscreen Advertising
Managers Menu> Touchscreen Advertising
When the jukebox is not being used by customers and the credit count equals zero, the
jukebox automatically enters “Attract Mode”.
While in “Attract Mode” the jukebox customer interface displays a wide range of adverts,
promoting new tracks and albums downloaded by the jukebox, Sports Events and “What’s
On” events plus a wide range of other promotional adverts designed to attract customers to
the jukebox.
•
If a customer approaches the jukebox while an advert is running, pressing “Close
Advert” will close the advert and return to the jukebox customer interface.
•
If a customer inserts a coin while a full screen advert is running, the advert is
automatically closed returning the display to the jukebox customer interface.
There are three types of Touchscreen Advertising:
•
•
•
Fullscreen Static Images
These are jpg images which are displayed fullscreen during Attract Mode.
Fullscreen Video Adverts
These are Flash video files which are displayed fullscreen during Attract Mode.
Mini Video Adverts
These are Flash video files which are displayed at the top of the selection screen.
Add/Delete a Fullscreen Static Image
Engineers Menu>Adverts>Touchscreen Advertising>Fullscreen Static Images
Managers Menu> Touchscreen Advertising> Fullscreen Static Images
Add a Fullscreen Static Image:
1. Press “Create New Promotional Image”.
2. Select where you want to load your image from, either CD/DVD-ROM or USB
Memory Stick. The recommended image size is 768x1366.
3. Touch the photo you want to load then use the - + buttons to select the amount of
time you want them to be displayed for. This can be set from 2 seconds up to 30
seconds.
4. Press “Save”.
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Delete a Fullscreen Static Image:
1. Select the advert you want to delete from the list. When selected the chosen advert
will be highlighted with white text on a blue background.
2. Press “Delete Selected Image” then “Yes” to confirm.
Add/Delete a Fullscreen Video Advert
Engineers Menu>Adverts>Touchscreen Advertising>Fullscreen Video Adverts
Managers Menu> Touchscreen Advertising> Fullscreen Video Adverts
Fullscreen video adverts must be supplied by Sound Leisure
Add a Fullscreen Video Advert:
1. Insert your CD/DVD-ROM or USB Memory Stick which contains the supplied advert.
2. Press “Install More Adverts” then select either “Memory Stick” or “CD ROM”. The
jukebox will automatically scan the media and install.
3. Press “OK” to exit.
They can also be installed via the “Install New Adverts” button on the main Touchscreen
Adverts page.
Delete a Fullscreen Video Advert:
1. Select the video advert you want to delete from the list. When selected the chosen
advert will be highlighted with white text on a blue background.
2. Press “Delete Selected Advert” then “Yes” to confirm.
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Add/Delete a Mini Video Advert
Engineers Menu>Adverts>Touchscreen Advertising>Mini Video Adverts
Managers Menu> Touchscreen Advertising> Mini Video Adverts
Mini video adverts must be supplied by Sound Leisure
Add a Mini Video Advert:
1. Insert your CD/DVD-ROM or USB Memory Stick which contains the supplied advert.
2. Press “Install More Adverts” then select either “Memory Stick” or “CD ROM”. The
jukebox will automatically scan the media and install.
3. Press “OK” to exit.
They can also be installed via the “Install New Adverts” button on the main Touchscreen
Adverts page.
Delete a Mini Video Advert:
1. Select the video advert you want to delete from the list. When selected the chosen
advert will be highlighted with white text on a blue background.
2. Press “Delete Selected Advert” then “Yes” to confirm.
Interface Advert Settings
Engineers Menu>Adverts>Touchscreen Advertising>Interface Advert Settings
Managers Menu> Touchscreen Advertising> Interface Advert Settings
The settings on this page can be used to control the speed and frequency of which the
fullscreen adverts appear.
•
Delay Period
This settings (in seconds) determines the delay which occurs after the last user
touches the jukebox touch screen, before the first full screen dynamic advert is
launched. Full screen advertising is only launched when the jukebox credit count
equals zero.
•
Consecutive Adverts
This setting determines number of consecutive adverts which will run once full
screen adverts are launched. Once the chosen number of adverts has run, the screen
returns to the jukebox customer interface and there is a further delay before full
screen adverts are launched again.
The default setting for this value is 1.
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TV Advertising
Engineers Menu>Adverts>TV Advertising
This feature will allow you to display adverts and promotions if you have a TV connected to
the jukebox. Static images or video adverts can be used.
Both the regular audio VenueHub jukebox and the VenueHub AV both support this feature.
To enable the TV output, please go to page 54.
Overlay (Static) Image Adverts
On an audio VenueHub it will display the image for the time you specify then move onto the
next image. If you only have one image advert installed it will alternate between that advert
and the moving music visualisations to avoid screen burn-in.
On a VenueHub AV the static image adverts will only be displayed while there is an audio
track playing.
Video Adverts
On both the audio VenueHub and VenueHub AV these will be played at the start of each
music track. You can specify how many adverts to play consecutively (note that each one
will start at the beginning of the next music track), and you can set how many songs to play
in-between without advert interruptions.
Note: Video Adverts must be supplied by Sound Leisure
Add/Delete Overlay Images
Engineers Menu>Adverts>TV Advertising>Overlay Images
Add an Overlay Image:
1. Press “Create New Overlay Static Image”.
2. Select where you want to load your image from, either CD/DVD-ROM or USB
Memory Stick. The recommended image size is 1024x768.
3. Touch the photo you want to load then use the - + buttons to select the amount of
time you want them to be displayed for. This can be set from 2 seconds up to 30
seconds.
4. Press “Save”.
Delete an Overlay Image:
1. Select the advert you want to delete from the list. When selected the chosen advert
will be highlighted with white text on a blue background.
2. Press “Delete Selected Image” then “Yes” to confirm.
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Add/Delete Video Adverts
Engineers Menu>Adverts>TV Advertising>Video Adverts
Video Adverts must be supplied by Sound Leisure
Add a Video Advert:
1. Insert your CD/DVD-ROM or USB Memory Stick which contains the supplied advert.
2. Press “Install More Adverts” then select either “Memory Stick” or “CD ROM”. The
jukebox will automatically scan the media and install.
3. Press “OK” to exit.
They can also be installed via the ‘Install New Adverts’ button on the main TV Advertising
page.
Delete a Video Advert:
1. Select the video advert you want to delete from the list. When selected the chosen
advert will be highlighted with white text on a blue background.
2. Press “Delete Selected Advert” then “Yes” to confirm.
Video Advert Settings
Engineers Menu>Adverts>TV Advertising>Video Advert Settings
Here you can set how many songs play before a video advert is displayed and how many
video adverts play consecutively before going back to displaying the music videos again.
Change the Number of Songs Between Video Adverts
Engineers Menu>Adverts>TV Advertising>Video Advert Settings
1. Press the button which will turn green, then enter the value in the keypad below and
press “OK”. Can be set to anything from 0-99.
Note: Setting this to 0 will disable the Video Adverts.
2. Press “Main Menu” to exit.
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Change the Number of Consecutive Video Adverts
Engineers Menu>Adverts>TV Advertising>Video Advert Settings
1. Press the button which will turn green, then enter the value in the keypad below and
press “OK”. Can be set to anything from 1-99.
2. Press “Main Menu” to exit.
Scrolling Messages
Engineers Menu>Adverts>Scrolling Messages
Managers Menu> Scrolling Messages
Here you can create scrolling text messages which move across the bottom of the TV screen.
You may need to enable the TV output, please go to page 54 for more information on that.
There are two types of message you can create:
•
Add A New Message
With this option you can set time periods and days you want to show the message.
Start and end date can also be set.
•
Add A New Quick Message
This option lets you quickly add a message that will be displayed in a loop for the
amount of times you set then it will not show again.
Create/Edit/Delete a New Message
Engineers Menu>Adverts>Scrolling Messages
Managers Menu> Scrolling Messages
Creating a New Message:
1. Press “Add A New Message”.
2. Type in your message using the onscreen keyboard. You can also select a
predefined message here which you can add to. Press “Next” to continue.
3. Select time slots for the message to appear then press “Next”.
•
•
•
Morning:
Afternoon:
Evening:
05:00 – 12:00
12:00 – 19:00
19:00 – 05:00
4. Enable/Disable the days which you want the message to appear then press
“Next” to continue.
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5. Edit the start and end dates. Press the button you want to change, it will turn
green, then type the value into the keypad and press “OK”. Press “Next” to
continue.
6. Check the details are correct then press “Finish”.
Edit or Delete a Message:
1. Press “View Current Messages”.
2. Highlight the message in the list then press “Edit” to go through the create
message process again.
3. If you want to delete, press the “Delete” button followed by “Yes Delete”.
Creating a New Quick Message
Engineers Menu>Adverts>Scrolling Messages
Managers Menu> Scrolling Messages
1. Press “Add A New Quick Message”.
2. Type in your message using the onscreen keyboard. You can also select a
predefined message here which you can add to. Press “Next” to continue.
3. Enter the amount of times you want the message to scroll (1-99999) then
press “OK”.
Set Up Time Gap Between Messages
Engineers Menu>Adverts>Scrolling Messages
Managers Menu> Scrolling Messages
This is where you can set a gap between scrolling messages for a specified duration. This
feature is disabled as default, which means the messages loop continuously.
1. To enable the time gap press the Time Gap Disabled button to toggle it to Enabled, it
will turn green.
2. Set the Mins/Secs of time you want between messages then press “OK”.
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Operator Setup
Engineers Menu>Adverts>Operator Setup
Managers Menu> Page2>Operator Setup
The Operator Setup is used enter details of the company who operate or maintain the
VenueHub machine. The operator details are displayed on a dynamic full screen VenueHub
advert which promotes the operators services.
The following options are available:
•
Operator Name
Press the “Change” button on screen. Use the onscreen keyboard to enter
the name of the company that operates the VenueHub jukebox. The operator
name will be displayed on a VenueHub full screen dynamic advert.
•
Telephone No.
As above, but for the operating companies telephone number.
•
Email Address
As above, but for the operating companies email address.
•
Web Site
As above, but for the operating companies web address.
•
Company Tag Line
As above, but for the operating companies tag line.
•
Logo
For the operating companies logo.
1. To add a company logo press “Touch Here To Change”.
2. Select the source destination which contains the logo you wish to
upload (CD Rom or USB Data Stick). Select “No Picture” if you want to
remove a logo.
3. Select the logo image file from the list of images displayed. To select a
file touch it on screen. The selected image file will be displayed in the
“Logo” window.
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Install an Operator Profile from Disc/USB Stick
Engineers Menu>Adverts>Operator Setup
Managers Menu> Page2>Operator Setup
Contact Sound Leisure to request an “Operator Profile” for use with VenueHub jukeboxes.
An “Operator Profile” contains all the information which can be entered on the “Operator
Setup” page. This can be quickly imported rather than typing all the details in manually.
Cross Promotional Advertising
Engineers Menu>Adverts>Operator Setup
Managers Menu> Page2>Operator Setup
When enabled, this feature will display static images on the jukebox interface to advertise
Games Warehouse games and promotions.
Other promotions can be added by contacting Sound Leisure.
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Internet Features
Unlimited Options
Engineers Menu>Internet Features>Unlimited Options
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options
The “Unlimited” options menu contains settings required for the configuration of the
optional “Unlimited” music service which ads around 7 million additional online tracks to
the jukebox music library.
Enable/Disable Unlimited Service
Engineers Menu>Internet Features>Unlimited Options
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options
This button can be used to enable / disable the “Unlimited”online music search service.
Press the “Enable / Disable” button on screen to toggle the setting.
Note: In order to connect to the optional “Unlimited” music service, a Soundnet Gate ID
and subscription is required.
Extra Settings
Online Search
Engineers Menu>Internet Features>Unlimited Options>Extra Settings
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited
Options>Extra Settings
The online search option determines if the VenueHub includes online “Unlimited” tracks by
default when customers perform a track or artist search from the jukebox customer
interface. Customers can still manually enable or disable the online search function; this
setting simply sets the default setting.
The default setting for this option is “Enabled” by default.
If the option is enabled by default the online search option will automatically be enabled
when customers enter the search option.
If the option is disabled by default the online search option will automatically be enabled
when customers enter the search option.
As online searches take slightly longer to perform, this option can be set to disabled on sites
where the internet connectivity is slow or unreliable.
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Playback Time Limit
Engineers Menu>Internet Features>Unlimited Options>Extra Settings
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited
Options>Extra Settings
The “Playback Time Limit” determines the maximum duration any online track can play for.
As the range or diversity of music available via the “Unlimited” service is extensive, the
music library includes tracks with severely extended play durations.
This setting ensures the track is faded out and rejected once the time limit is reached.
Enable/Disable the Playback Time Limit
Engineers Menu>Internet Features>Unlimited Options>Extra Settings
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited
Options>Extra Settings
Press the Enable / Disable button on screen to change the status of the playback limit timer.
Setting the Duration for the Playback Time Limit
Engineers Menu>Internet Features>Unlimited Options>Extra Settings
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited
Options>Extra Settings
Press the + and – buttons on screen to increase or decrease the maximum play length
setting.
Explicit Filter
Engineers Menu>Internet Features>Unlimited Options>Extra Settings
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited
Options>Extra Settings
The “Explicit” timer attempts to filter tracks from the “Unlimited” online music library which
are considered explicit.
Note: The explicit filter can only filter tracks which have been reported to Soundnet as
explicit and tagged as such. Explicit Filter cannot therefore be guaranteed to exclude all
explicit material from the “Unlimited” library.
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Song Purchase Status (Refunds In Managers Menu)
Engineers Menu>Internet Features>Unlimited Options>Song Purchase Status
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Song Purchase Status
Managers Menu>Refunds
If a customer requests a refund for a track which it is claimed was not played correctly,
consult this page to confirm the track download failed. If ANY tracks have failed to correctly
download and play from the “Unlimited” server, they will be displayed in the list on screen.
Issuing a Refund for a Failed Download Track
Engineers Menu>Internet Features>Unlimited Options>Song Purchase Status
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Song Purchase Status
Managers Menu>Refunds
1. Once the failed track has been located, select it by touching it on screen. Once
selected the track will be highlighted with white text on a blue background.
2. Press the “Refund Credits for Selected Song” button on screen.
3. You will be asked to confirm the refund.
4. Press “Yes” to confirm the refund. The track will now be cleared from the list on
screen.
5. Return to the jukebox customer interface to confirm a credit has been reinstated for
use by the customer.
Managers Filters
Engineers Menu>Internet Features>Unlimited Options>Managers Filters
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Managers Filters
“Managers Filters” enables the location management or staff to restrict the playback of
tracks which have been downloaded from the “Unlimited” online music service.
Once a track has been disabled it cannot be played on the jukebox by either Background
Music or customer Paid Play selections. When disabling a track, the track is hidden but not
deleted ensuring it can be re-enabled at any point if required.
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Disabling a Downloaded Track
Engineers Menu>Internet Features>Unlimited Options>Managers Filters
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Managers Filters
1. The page displays a list of all the tracks which have been downloaded from the
“Unlimited” online server to the VenueHub jukebox PC. To view the tracks
downloaded only on the current day, press the ‘”Show Todays Plays” button on
screen.
2. Select the track which is to be disabled by touching it on screen. When selected the
track will be highlighted with white text on a blue background.
3. Press the “Disable Selected Song” button on screen to disable the track.
4. You will be asked to confirm that the track should be disabled. Press “Yes” to
confirm.
5. The track will be moved from the list of tracks downloaded to the list of disabled
tracks.
Re-Enabling a Disabled Downloaded Track
Engineers Menu>Internet Features>Unlimited Options>Managers Filters
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Managers Filters
1. To view all the disabled download tracks on the jukebox, press the “Show Disabled
Songs” button on screen.
2. The page displays a list of all the tracks which have been disabled after been
downloaded from the “Unlimited” online server.
3. Select the track which is to be re-enabled by touching it on screen. When selected
the track will be highlighted with white text on a blue background.
4. Press “Enable Selected Song” to button on screen to re-enable the track.
5. You will be asked to confirm that the track should be disabled. Press “Yes” to
confirm.
6. The track will be moved from the “Disabled Songs” list to the list of tracks
downloaded.
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Unlimited Search Disable Timers
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable Timers
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Unlimited Search Disable Timers
Access to the optional “Unlimited” online music library can be restricted using “Unlimited
Timers”. Up to 7 individual timers can be profiled to restrict access to the “Unlimited”
functionality using the following parameters:
•
•
•
Day of the Week
On Time
Off Time
Note: “Unlimited” timers are profiled to RESTRICT access to the optional “Unlimited”
online music library.
For all periods NOT covered by an “Unlimited Timer” the online music library will remain
available to customers.
Enabling an “Unlimited” Timer
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable Timers
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Unlimited Search Disable Timers
Before a timer can be profiled it must be enabled.
To enable a timer, select it by touching it on screen. When selected, the current timer will
be highlighted with white text on a blue background. Press the “Enable” button.
To begin profiling the currently selected time press the “Change Details” button.
The profile page for the currently selected “Unlimited Timer” will appear. This contains all
the options which can be configured to restrict “Unlimited” access by the current timer.
For more information on profiling an “Unlimited Timer” go to page 110.
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Timer Priorities and Changing Timer Names
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable Timers
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Unlimited Search Disable Timers
The first Timer in the list has the highest priority, while the bottom Timer in the list has the
lowest priority.
If two or more timers overlap or more than one timer is programmed for a single time slot,
the “Unlimited Timer” highest in the list takes precedent and its settings will be used for
that period.
Changing the Priority of an “Unlimited” Timer
To change the priority of an ”Unlimited Timer”, first select the timer onscreen. When
selected the chosen timer will be highlighted with white text and a blue background.
Use the “Move Up” and “Move Down” buttons on screen to change the position of the
currently selected timer in the list.
Changing the Name of an “Unlimited” Timer
To change the name of an “Unlimited Timer”, first select the timer onscreen. When selected
the chosen timer will be highlighted with white text and a blue background.
Press the “Name Selected” button onscreen. Use the onscreen keyboard to enter a name
for the currently selected timer. Press “Enter” to confirm the name.
Profile the Days and Time
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable
Timers>Change Details
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Unlimited Search Disable Timers>Change Details
1. To set the days on which the current timer will operate touch the individual day
buttons on screen to toggle the state from “Yes” to “No”.
•
•
YES
NO
The timer will operate on the chosen day.
The timer will NOT operate on the chosen day.
2. Once the days have been set, enter a start time for the currently selected timer.
Touch the “On Time” (Hour or Minute) button on screen and use the keyboard to
enter the time at which the timer should automatically enable. Press “OK” to confirm
the value. Values must be entered in the 24 hour clock format (00h – 23h).
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3. Enter an end time for the currently selected timer. Touch the “Off Time” (Hour or
Minute) button on screen and use the keyboard to enter the time at which the timer
should automatically disable. Press “OK” to confirm the value.
The currently selected timer will now be enabled and disabled at the profiled times on
during the dates which have been specified. During periods when the timer is active, access
to the “Unlimited” online music library is restricted.
Hide Previously Downloaded Tracks
Engineers Menu>Internet Features>Unlimited Options>Unlimited Search Disable
Timers>Change Details
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Unlimited Search Disable Timers>Change Details
When an “Unlimited Timer” is active, access to the “Unlimited’” online music library is
restricted.
The “Hide Downloaded Songs” option enables Paid Play customer tracks which have been
previously downloaded from the “Unlimited” server to also be restricted.
To enable or disable this feature touch the “Hide Downloaded Songs” button on screen to
toggle the state from “Yes” to “No”.
•
YES
When the current “Unlimited Timer” is active, previously
downloaded tracks will not be visible on the jukebox customer
interface.
•
NO
When the current “Unlimited Timer” is active, previously
downloaded tracks will be visible and available for selection on the
jukebox customer interface.
Pricing Options
Engineers Menu>Internet Features>Unlimited Options>Pricing Options
Engineers Menu>Internet Features>Server>Continue>Server Info>Unlimited Options>
Pricing Options
Online Weeks
Here you can set how many weeks a downloaded “Unlimited” track remains on the jukebox.
The track will be automatically deleted after the specified amount of weeks only if it
receives no plays during that time.
Once the track is deleted, it can be downloaded from the “Unlimited” service again, at
Unlimited pricing.
Online Cost (Credits)
This is where you set how many credits a downloaded “Unlimited” track will cost. After the
first purchase the track will then be priced normally while it remains on the jukebox.
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Server
Engineers Menu>Internet Features>Server
This is where you will find options to configure your connection to the internet and the
Soundnet Unlimited service.
Before proceeding ensure that the machine has been connected to the internet and that a
connection has been established.
Note: If the Soundnet Server and Remote Diagnostics have been disabled, you will need a
password from Soundnet to access the Server Menu.
In order to connect to the optional ‘Unlimited’ music service, a Soundnet Gate ID and
subscription is required.
Setup The Internet
Engineers Menu>Internet Features>Server>Continue>Setup The Internet
This page contains the functions required to setup the type of internet connection selected
for the location.
For more information on connecting VenueHub to the internet please refer to pages 17-19
and 21-33.
There are also functions for testing your connection:
Connection Advert Setup
This feature will display connection details on the jukebox interface for the amount of time
you specify. Change the value using the -+ buttons then press the “Start Advert” button.
When you exit the engineers menu you will see the advert displayed at the top of the
interface.
Check Internet Connection
This simply opens a web page and connects to the Google home page to confirm your
internet is working. Press the close button top-right to exit.
Access Router Setup
These buttons try to access router configuration settings using the two most commonly
used addresses (192.168.0.1 and 192.168.1.1). You will need to plug in a USB keyboard to
type in the username and password for the router.
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Server Info
Engineers Menu>Internet Features>Server>Continue>Server Info
Here you can enable/disable the Soundnet “Unlimited” service and the Remote Diagnostics
feature, view Server Status and configure “Unlimited” settings.
The Remote Diagnostic feature allows Sound Leisure to assist in diagnosing any
maintenance problems. It is enabled by default when the Soundnet server option is
enabled.
Note: If you disable the Soundnet server and Remote Diagnostics, you will require a
password from Soundnet to access the “Server” page again.
Enable/Disable the Unlimited Service
Engineers Menu>Internet Features>Server>Continue>Server Info
If the server features have been disabled you will first be asked for a password when trying
access the main Server page in the Engineers Menu. When you contact Soundnet to
subscribe to their service they will supply you with the password and Gate ID needed.
1. In the Soundnet Server section, toggle the “Disabled” Button to “Enabled”. It will
then ask if you want to Enable Server, select “YES”.
2. Enter your Gate ID using the onscreen keyboard then press “OK”.
3. Wait until it says “Authorised OK”. Press “Back” to exit
The Remote Diagnostics option should have automatically enabled itself. This lets Sound
Leisure attempt to diagnose problems remotely.
If you wish to disable the Unlimited Search functionality but still receive weekly music
updates from Soundnet, press the “Unlimited Options” button then toggle the Milestones
Unlimited Service to “Disabled”.
The customer will only be able to search tracks stored locally on the jukebox hard drive if
the Unlimited Search is disabled.
If you wish to disable music downloads from Soundnet toggle the “Enabled” button in the
Soundnet Server section to Disabled, this will also disable the Unlimited Search
functionality. A reboot will be required for the setting to take effect.
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Server Status
Engineers Menu>Internet Features>Server>Continue>Server Info>Server Status
This page displays various details regarding connection status. It is split into four sections:
Current Status:
•
•
•
•
•
•
Music Download – Shows the filename being downloaded.
Jukebox Network Status – What its currently doing.
Last Successful Logon – Date/Time the jukebox connected to the server.
Site name – Site Name registered with Soundnet.
Authorize Result – Authorization check with Soundnet.
Gate – Gate ID Number and music service (currently Omnifone).
Unlimited:
Shows the download progress over the current Unlimited track in the queue.
Service Status:
This does four different checks to help diagnose connection problems. It checks IP, DNS, FTP
and Database connections. It logs the information in the Connection Logs (see below).
Connection Logs
Engineers Menu>Internet Features>Server>Continue>Server Info>Server
Status>Connection Logs
This is where network connection checks are logged from the past 31 days. Soundnets FTP
(trackdial) and Unlimited servers are checked, along with Google.
Press the “Clear Logs” button to delete them.
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RSS Feeds
Engineers Menu>Internet Features>RSS Feeds
This page details the RSS feeds which are currently profiled to the jukebox.
At this time, RSS feeds cannot be manually added to the VenueHub although this
functionality is scheduled for development.
RSS feeds are displayed across the top of the jukebox customer interface and can also be
viewed as individual news items by selecting the “News” application from the jukebox
customer interface.
The news section is categorised into three sections:
•
•
•
News
Sports
Music
Enable/Disable an RSS Feed
Engineers Menu>Internet Features>RSS Feeds
1. The page shows the RSS feeds which are currently available on the jukebox. Use the
<< and >> buttons to scroll through the available RSS feeds.
2. The status of Individual RSS feeds can be toggled by pressing the “Enable / Disable”
buttons onscreen.
Enabled
RSS feed content will be scrolled across the jukebox customer interface and will be
available in the “News” application.
Disable
RSS feed content will NOT be scrolled across the jukebox customer interface and will
NOT be available in the “News” application.
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Soundjack
Engineers Menu>Internet Features>Soundjack
Soundjack is a free to download music app from the Apple Store or Google Play which
enables your customers to use their phone to choose the music in your venue without
leaving the comfort of their seat. By making the selection of music a social and experiential
activity, Soundjack represents a zero cost method of increasing footfall and extending dwelltime. To use Soundjack, customers can be charged or it can be for free – it’s your decision.
If your jukebox is connected to Soundnet’s Unlimited service, Soundjack will automatically
be enabled on the jukebox.
If you wish to disable the feature you can do in this menu. Here you can also view takings,
users, amount of played tracks etc.
The recent activity list shows what songs have been chosen with Soundjack.
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Flickr (Venue Gallery)
Engineers Menu>Internet Features>Flickr
The Venue Gallery app is driven by any images that you upload via a USB key or through a
Flickr account.
New to Flickr? Then read this section…
Flickr gives you the ability to upload and store photos on the internet. Photos can be
uploaded to the Flickr service via any smart device such as an iPad, iPhone, Android tablet,
phone or pc.
Once photos are uploaded to your own secure location you can organise them into albums.
You can also give photos titles, comment on them and tag them to the location they were
taken. All photos uploaded to Flickr are publicly accessible by default. This means anyone
can see the photos you have uploaded.
Venue Hubs Flickr Abilities
VHub displays the photos that you have uploaded to Flickr in a bespoke application that is
accessible via the jukebox interface. Photos are displayed in order of the date they were
uploaded to Flickr. When you upload a photo to Flickr you can tag the photo, these are
single words used to describe it. When you upload a photo to flickr and tag it as “fs”, the
photo will appear as a fullscreen advert on the VHub interface.
Setting up Flickr on a Sound Leisure VenueHub
YOU CANNOT ACTIVATE A FLICKR ACCOUNT VIA THE VENUEHUB. If you do not have an
account with flickr visit: www.flickr.com and click on “Sign up for Flickr”. Once you are
registered and have made a note of your username follow the below instructions on the
VHub.
Note Your Flickr username is NOT your email address, flickr creates you your own unique
username. You can see your username towards the top left hand side of the screen when
viewing your Flickr photostream.
• Go into the managers menu of your vhub
• Press the “Flickr” button
• Press the “Enable” button
• Press the change button under the “Flickr username” heading
• Enter your “Flickr” username and press confirm
Your photos will now be accessible via the “Venue Gallery” button on the interface
application bar.
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Twitter
Engineers Menu>Internet Features>Twitter
New to Twitter? Then read this section…
Twitter is a micro blogging website that allows people to share a few lines of text with other
users. Each message or “tweet” as they are widely known is accompanied by your username
which you choose when you first register with Twitter. Any user can view a timeline of all
the tweets you have ever sent.
Twitter gives you the ability to “follow” other users that might be of interest to you. When
you follow another user, any messages they post appear in a news feed that is created
specifically for you.
As an example, a pub might post a message saying “This weekend only, we have a two for
one offer on all meals” This message would appear in any users news feed that “follow” the
pubs feed.
Whether users follow each other or not they can have a conversation with each other and
relate the conversation to a specific subject to make it easier for other users to find and join
in. They do this by the use of the #tag (hashtag). If for example a person has a message to
post on the subject of a pub by the name of “The Red Lion”, they might create a hashtag like
this … #redlion.. When anybody posts with #redlion in their tweet it gives a user the means
to search on that hashtag and see any related messages.
Another example would be people creating tweets about the city of Leeds. If they include
#leeds in a tweet it would show up in search results when a user searches on Twitter for
#leeds.
VenueHub’s Twitter Abilities
VenueHub gives you, as the owner of a venue, the ability to display your “tweets” on the
jukebox. This is the same as looking at your timeline on Twitter. These appear in a bespoke
Twitter application built for vhub. You can access this from the application bar at the top of
the VHub’s user interface.
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You can also enter a hashtag that relates to your venue. When customers send tweets with
the given hash tag these messages will appear in the VHub Twitter app. VHub can also
display the above as a fullscreen advert.
Setting up Twitter on a Sound Leisure VenueHub
To setup Twitter on the VHub you must first have a Twitter account. YOU CANNOT
ACTIVATE A TWITTER ACCOUNT VIA THE VENUEHUB. If you do not have a Twitter account
visit: www.twitter.com and click the “sign up for Twitter” button and follow the on screen
instructions.
Once you have a username and have decided on an optional hashtag follow the below
instructions…
• Go into the managers menu of your VHub
• Press the “Twitter” button
• Press the “Enable” button
• Press the “Change” button next to username
• Enter your Twitter username and press the “Enter” button
• If you want your tweets to display as a fullscreen advert as well as displaying in the
interface app enable the relevant options on this page.
• Press the “Change” button in the hashtag section to enter a hashtag that best represents
your venue.
• As above, you can set if you want to display the hashtag tweets as a fullscreen advert and
if they should display any tweeted images.
• If at any point you have problems with the tweets that are being sent by a given user you
can add them to the
banned list by pressing “Change” next to the “banned people from tweeting” option.
IMPORTANT. TO ACTIVATE THE TWITTER APP ON THE TOOL BAR THE MACHINE MUST BE
RESTARTED AFTER ENABLING
TWITTER. EXIT THE MANAGERS MENU AND RESTART. TO DEACTIVATE TWITTER SIMPLY
PRESS THE “DISABLE” BUTTON,
EXIT THE MANAGERS MENU AND RESTART THE MACHINE.
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Last.FM Settings
Engineers Menu>Internet Features>Last.FM Settings
The Last.FM feature lets users access music from their Last.FM account including favourite
artists, loved tracks and most played.
To enable this feature do the following:
1. Press “Last.Fm Settings” then “Enable Last.FM Features”.
2. Before proceeding you must read and accept the Terms and Conditions.
3. Once the jukebox has restarted, the Last.FM app will be available on the jukebox
interface.
Scrobble Settings
Engineers Menu>Add On Features>Last.FM Settings>Scrobble Settings
The VenueHub can send details of the tracks played on it to a Last.FM account (a process
called Scrobbling).
Your customers and staff can then follow your venue online via www.last.fm to see what
artist and tracks are popular, see tracks being played live and to listen to a customised radio
station based purely on the tracks played on your VenueHub.
1. To enable scrobbling you must first sign up for a free account at www.last.fm
2. Press the “Scrobble Settings” button then “Enable Scrobbling”.
3. Enter your Last.FM username and password in the relevant boxes. Press the
“Change” button and use the onscreen keyboard, press “Enter” to save it.
4. There are two more options to set:
Scrobble Customer Paid Play Tracks?
This will “Scrobble” tracks that customers have paid for.
Scrobble Background Music Tracks?
This will “Scrobble” all the non-paid “BGM” tracks that play throughout the day.
Use the Yes/No options to select which of these settings you wish to use.
5. Press the “Save” button to save your settings and exit. The jukebox will verify that
your username and password are correct. Click “OK” to return to the main Last.FM
Settings page.
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Other Settings
Engineers Menu>Add On Features>Last.FM Settings
Last.FM Application
If you want the Last.FM app to appear on the jukebox interface press the “Yes” button. To
remove it press “No”. Both settings will require the jukebox to restart before it will take
effect.
Other Last.FM settings such as scrobbling and advertising, if enabled, will still continue to
work if you select “No” to remove the Last.FM app from the interface.
The “Advertise this venues Last.FM page..” and “Advertise Last.FM user logins..” options are
still in development.
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Add On Features
Bingo
Engineers Menu>Add On Features>Bingo
Managers Menu>Bingo
Regulations – Section 281 of the Gambling Act 2005
Please read the following regulations which govern the use of the VenueHub Bingo
application. Use of the application is deemed as acceptance of these terms.
To comply with section 281 of the Gambling Act 2005 low turnover bingo can be played
without the need for a Bingo Operating License if the following limits are complied with:
•
•
The aggregate stake for Bingo on the premises in any rolling 7 day period must not
exceed £2000 or
Players may purchase as many tickets as they require up to a limit of £5 per game.
If any of these limits are exceeded a high turnover period will be deemed to have started.
The holder of an on-premises alcohol license or relevant Scottish license for premises in
relation to which a high turnover period begins, shall unless a Bingo Operators License is
held, inform the Gambling Commission as soon as is reasonably practicable.
Additionally no commission may be deducted from the stakes which must all be allocated to
the prize fund.
An offence is committed if the above is not complied with.
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Setting Up a New Bingo Game
Engineers Menu>Add On Features>Bingo
Managers Menu>Bingo
The screen displays two buttons and information regarding any Bingo games played in the
last 7 days. In accordance with the regulations governing low turnover bingo, a maximum
aggregate stake of £2,000.00 must not be exceeded in a 7 day period.
The screen displays:
•
•
The accumulated stake for the past 7 days
The remaining maximum stake available.
Note: If the aggregate stake for the past 7 days Bingo games already equals £2,000 the
game is disabled and ‘Amount Too Much’ is shown on screen. The game will be re-enabled
on the following day when the rolling 7 day aggregate is revised.
1. To start a new bingo game press the “Start Bingo Game” button on screen.
2. Read the terms & conditions displayed which relate to Low Turnover Bingo gaming
law. By pressing OK you are deemed to have accepted these terms & conditions.
3. Bingo Game Settings
Press the “Settings” button on screen. Options are as follows:
•
Automatic Play
Touch the screen to toggle the setting from Enabled to Disabled:
Enabled
The bingo game will run in automatic mode. Once the game starts, press the
screen once to pick the first ball. The subsequent balls will be automatically
called at regular intervals. To pause the game and check the numbers of balls
which have already been called, press the ‘View Board’ button.
Disabled
The game will run in manual mode. Once the game starts, press the screen
once to pick the first ball. Press the screen again to pick subsequent balls.
Press the ‘View Board’ button to check the balls which have already been
called.
•
Sound FX Volume
This option is used to control the volume of the sound effects in the Bingo
application. When the volume is set to Maximum the FX Volume will be equal
to that of a paid play music track. Touch the screen to set the volume level
required or touch “Off” to disable in game sound FX.
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•
Speech Volume
This option is used to control the volume of the caller’s voice which
announces the ball numbers during a game. When the volume is set to
Maximum the FX Volume will be equal to that of a paid play music track.
Touch the screen to set the volume level required or touch “Off” to disable in
game speech (if you wish to call the ball numbers yourself).
4. When all settings have been configured, exit the settings menu by pressing the
“Bingo Menu” button.
5. Enter the total prize fund for the game which is about to start:
•
•
•
A maximum aggregate amount of £2,000.00 is allowed over a 7 day period.
Players may purchase as many tickets as they require up to a limit of £5 per
game.
No commission may be deducted from the stakes which must all be allocated
to the prize fund.
Use the onscreen keyboard to enter an amount.
6. Press “Start the Game” onscreen.
7. The game will start.
Bingo In-Game Controls
Once the game has initiated, you will see the Bingo application on screen. To release the
first ball, touch the bingo machine anywhere.
The first ball will be selected at random and displayed on screen. If you have enabled Sound
FX you will hear the ball coming through the tube. If you have enabled Speech, you will hear
Bingo Bob (the caller) announce the ball.
•
•
If Automatic Play is ENABLED a short pause will occur, followed by the next ball.
If Automatic Play is DISABLED the game will now pause until the screen is touched
again, at which point the next ball will be called.
Note: The game can be cancelled without the “Stake” being logged, up to the presentation
of the 5th ball. After the 5th ball has been displayed the prize fund is recorded in the game
logs which cannot be edited. At this point a “Stake Locked In” icon is displayed on screen.
The most recently called (6) numbers are shown at the top of the Bingo application for quick
reference.
To view all the previously called numbers, press the “View Board” button on screen.
The game is paused and the screen displays all the numbers which have been called so far in
the current game.
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To assist in checking cards, press each confirmed number on screen. This will display a tick
next to the numbers which have been confirmed. To clear a tick, press the number again. To
clear all ticks press the “clear all ticks” button at the top of the interface.
To continue the game, press “Continue Game” on screen. The Bingo application reappears.
Press the screen restart the game and call the next number.
To end the game, press the “View Board” button on screen. Press the “Exit Jukebox Bingo”
to return to the Bingo setup menu.
If the game proceeded past the 5th number being called and the stake was locked in, the
figures for the “Maximum Stake Available” and “Total Prize Fund for the past 7 days” will
have been updated.
Game History
Engineers Menu>Add On Features>Bingo>Game History
Managers Menu>Bingo>Game History
The game history option shows a detailed log on the Bingo games which have taken place in
the last 7 days.
The log shows the following data about the Bingo games which have been played:
•
•
•
•
Date of game
Game stake
Aggregate stake over 7 days
Remaining stake for 7 day period.
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Pub Quiz
Engineers Menu>Add On Features>Pub Quiz
Managers Menu>Pub Quiz
Note: The Pub Quiz application comes with a free trial which enables the application to be
evaluated. In order to continue to use the Pub Quiz application a subscription is required.
This can be arranged by calling Soundnet on: (020) 7644 8888.
Introduction
The VenueHub Pub Quiz application is a professional software solution which provides a
multi media quiz solution for any venue. The Quiz questions are automatically updated
along with the VenueHubs music library, so you’ll never need to write another pub quiz
question again!
Key Features
Pub Quiz has a wide range of options which enable it to be used in a wide variety of ways:
•
Question and Answer Audio
When enabled, quiz questions and answers are read aloud by a professional voice
artist. The questions are distributed through the jukeboxes sound system and play
back through any speakers connected to it.
•
Music Questions with Audio Samples
Music questions include audio samples which can be used to point the customer in
the right (or wrong) direction.
•
Automatic Quiz Control
If selected, the quiz can be configured and left to run totally on its own. Simply select
the question categories, number of questions, number of rounds and speed of quiz
and press go. The introduction, quiz questions, audio clues, and answers are all
voiced by a professional voice artist and read out automatically, ensuring you’re free
to run the bar!
Alternatively, use the “Pub Quiz” application to simply display the questions on screen and
read them aloud just like a traditional pub quiz.
•
Repeat Question Function
Just like a normal quiz, people might need to hear a specific question again. At the
end of the quiz a full list of all the questions is displayed and the question and
answers can be replayed if required.
•
Preview Answer Button
Just like a normal quiz, it’s sometimes good to give the customers a clue to help then
with a difficult question. The “Preview Answer” button enables the quiz master to
see the answer to any question as it is asked, making it possible to provide a clue!
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Pub Quiz Information
Engineers Menu>Add On Features>Pub Quiz
Managers Menu>Pub Quiz
The “Pub Quiz” main page displays the options for purchasing a subscription license for the
application and a launch button for the Quiz Setup wizard used to start a new quiz.
The following information is also displayed:
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•
•
•
License Status
Questions Available
Quiz Categories Available
Quiz In Progress
Purchasing a License Subscription
Engineers Menu>Add On Features>Pub Quiz>Purchase Licence
Managers Menu>Pub Quiz>Purchase Licence
1. When the page is opened a note appears on screen informing you the “Pub Quiz” is
running in trial mode. Press the “Close” button on screen to continue.
2. Press the “Purchase License” button on screen.
3. Make a note of the Serial Number and Code displayed on screen
4. Call Soundnet on (020) 7644 8888, and quote the Serial Number and Code displayed
on screen. Soundnet will issue you with an “Activation Code” which you should make
a note of.
Return to the jukebox and use the onscreen keyboard to enter the “Activation Code” then
press the “OK” button. The quiz subscription is now enabled and you will automatically
receive quiz question updates with your regular music updates.
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Quiz Setup Wizard
Engineers Menu>Add On Features>Pub Quiz
Managers Menu>Pub Quiz
Note: The configuration of a new quiz is completed using the quiz setup wizard which
takes the user through the options available. Individual options can only be accessed
through the setup wizard.
1. When the page is opened, if the Quiz is still running in trial mode a note appears on
screen confirming this. Press the “Close” button on screen to continue.
2. Press the “Start New Quiz” button on screen.
3. Select the required quiz categories
The display will show a list of the quiz categories which are available. Touch the
toggle the status of any quiz category from enabled to disabled. When a quiz
category is enabled it will be highlighted with a white tick on a green background.
4. Select how the questions are organised
Two options are available to control how the quiz questions will be organised:
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•
Questions from all categories per round
Questions from only one category per round
To select an option touch it on screen. When selected, the option will be highlighted
with a white tick on a green background. Press the “Next” button when the required
options have been set.
5. Setting the number of rounds
Press the << and >> buttons on screen to set the number of rounds required.
6. Setting the number of questions per round
Press the << and >> buttons on screen to set the number of questions per round.
Press the ‘next’ button to continue.
7. On screen a sign will appear confirming the quiz question bank has been created.
Press the next button to continue.
8. Enable or Disable the “Preview Answer” button
Just like a normal quiz, it’s sometimes good to give the customers a clue to help then
with a difficult question. The “Preview Answer” button enables the quiz master to
see the answer to any question as it is asked, making it possible to provide a clue. To
enable the “View Answer” button during the quiz, press the “View Answer”
checkbox on screen. When enabled, the option will be highlighted with a white tick
on a green background.
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9. Enable or Disable Audio for Questions / Answers
When enabled, quiz questions and answers are read aloud by a professional voice
artist. The questions are distributed through the jukeboxes sound system and play
back through any speakers connected to it. To enable “Question / Answer Audio”
during the quiz, press the “Yes, Play Audio” button on screen.
If “No” is selected the quiz questions will be picked and displayed on screen for the
quiz master to read out.
10. Enable automatic quiz control
If selected, the quiz can be configured and left to run totally on its own. The settings
which follow enable speed of the quiz to be configured. To enable automatic quiz
control press the “Yes, run quiz automatically” button on screen.
If “No” is selected, the control of the quiz is left to the quiz master who manually
requests the next question to be displayed on screen.
11. Timer Setup (only available if Automatic Quiz Control is enabled)
If the automatic quiz control feature is enabled, the tempo of the quiz can be
determined using the “Timer Setup” page. The timers control the following
parameters:
•
•
•
•
Delay between each question
Delay between each round
Delay between last question and first answer
Delay between each answer
Selecting one of the three presets (Slow, Medium and Fast) enters relevant values
for each of the above settings. To select a preset touch it on screen. On the left hand
side of the screen the values are entered for you.
To edit any value use the << and >> buttons. Press Finish when the all the settings
are as required.
The quiz setup is now complete.
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Quiz In-Game Controls
1. Once the Quiz Setup wizard exited, the “Pub Quiz” application is displayed on screen.
Press the “Start” button to commence the quiz.
2. The first question is displayed on screen. If “Question / Answer” audio is enabled the
audio recording of the first question will be played back.
3. Repeating the Audio to a question
To repeat the Audio playback of the current question press the “Repeat Question”
button on screen.
4. Display / Play the next question
If “Automatic Quiz Control” is enabled, a delay will follow before the next question is
selected. To manually move on to the next question press the “Next Question” button in
the bottom left corner of the application.
5. The next question is displayed on screen. If “Question / Answer” audio is enabled the
audio recording of the first question will be played back.
6. Continue with each question until the first round is complete. At this a message appears
on screen “End of Round Complete”.
Repeating any question from a previous round
To view / hear any questions from the previous round press “Previous Questions
(Pause)”. A list is displayed of all the question asked in the previous round appears on
screen. Use the up and down arrows to scroll through all the questions. Touch a
question to repeat it.
7. Starting the next round
If “Automatic Quiz Control” is enabled the next round will start after the countdown
timer has expired. To manually start the next round press the “Next Round” button on
screen.
8. The next round starts and is controlled in exactly the same way. Pressing the “Pause –
Previous Questions” button at any stage pauses the quiz and displays a list all questions
asked in all previous rounds. Touch any question to repeat it.
9. Answers
When all the questions and rounds are complete a message appears on screen
“Questions complete! Get ready for the answers”.
To view / hear a questions from any of the previous round press “Previous Questions
(Pause)”. A list is displayed of all the question asked in the previous round appears on
screen. Use the up and down arrows to scroll through all the questions. Touch a
question to repeat it.
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If “Automatic Quiz Control” is enabled answers will start after the countdown timer has
expired. To manually start the answers press the “Continue” button on screen.
10. The questions and answers are read out one by one. If “Automatic Quiz Control” is
enabled, a delay will follow before moving on to the next question/answer. To manually
move on to the next question/answer press the “Next Answer” button in the bottom left
corner of the application.
11. Repeating Questions at the end of the Quiz
When all the question/answers have been read out, a message is displayed on screen
“End of Quiz”. A full list of all the questions and answers is displayed on screen.
Use the up and down arrows to scroll through all the questions/answers. Touch a
question or answer on screen to repeat it.
12. When the quiz is complete, press the “Quit Quiz” button on screen.
Using the “Preview Answer” During a Quiz
If the “Preview Answer” button was enabled during the quiz setup wizard, this can be used
throughout the quiz to check answers to questions as they appear.
To preview the answer to a question press the ‘finger print’ icon shown in the top right hand
corner of the onscreen blackboard when the question is being displayed. The answer is
displayed in small letter at the bottom left hand side of the blackboard.
Quitting and Resuming a Quiz
Engineers Menu>Add On Features>Pub Quiz
Managers Menu>Pub Quiz
The “Pub Quiz” application can be exited at any time by pressing the “Quit Quiz” button in
the top right corner of the screen. This returns the jukebox to the “Pub Quiz” main settings
page.
From this page the same quiz can be resumed at any point until a new quiz is started.
When a quiz is resumed, the full questions history is available and individual questions can
be replayed and viewed if required.
To resume a previous quiz press the “Resume Quiz” button on screen.
The “Pub Quiz” application is displayed. Press the “Resume” button on screen to resume the
quiz from the previous position.
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Internal Secondary Speaker Volume
Engineers Menu>Add On Features>Internal Secondary Speaker Volume
This option lets you set the volume of the internal speaker inside the cabinet used for
listening to Track Previews.
For more information on Track Previews please go to page 12.
Wireless Network Setup
Engineers Menu>Jukebox Setup>Page2>Wireless Network Setup
Engineers Menu>Add On Features>Wireless Network Setup
Managers Menu>Page2>Wireless Network Setup
For information on this feature please go to page 54.
Sub TV Settings
Engineers Menu>Add On Features>Sub TV Settings
Factory use only.
For more information on Subtv please go to page 11.
Webcam
Engineers Menu>Jukebox Setup>Page2>Interface Settings>Webcam
Engineers Menu>Add On Features>Webcam
For more information on the webcam please go to page 56.
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VenueHub Hardware
Coin Mechanism
The coin acceptor fitted to the VenueHub is a
Comestero RM5 CCTALK
Important Note: A standard (non CCTALK) RM5 will
not work if connected to VenueHub.
Overview
The CCTALK coin acceptor has been implemented in
VenueHub to enable communications with the
OPWeb™ management system. The CCTalk system
allows OPWeb™ to monitor in the mechanism’s
status in real time and future functionality will enable OPWeb™ to email engineers when a
coin acceptor fault is encountered.
When delivered, your coin mechanism will be correctly configured to the VenueHub system.
Please also refer to the following relevant subjects:
• Price of Play...................... page 37
• Coin Mech (channels)...... page 37
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SLE1026V Interface Board
The SLE1026V interface is the connection between the jukebox PC and all hardware
connected to it. It monitors all the devices connected to the jukebox PC and is able to send
and receive data to enable the PC to perform specific actions.
SLE1026V Processor Connections
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SLE1026V Pin Connections
Con1 Coin Mechanism, 7-way Stocko (not applicable to VenueHub)
PIN 1 > 12v
PIN 2 > Bit 0 of Binary Coin Input
PIN 3 > Bit 1
PIN 4 > Bit 2
PIN 5 > Bit 3
PIN 6 > Gnd
PIN 7 > Coin Lockout o/c Output
Con8 Coin Mech Box Header 10-way (not applicable to VenueHub)
Con2 Meter 2-way Stocko
PIN 1 > o/c Output
PIN 2 > 12v
Con3 power 5-way stocko
PIN 1 > Not Used
PIN 2 > Not Used
PIN 3 > Not Used
PIN 4 > o/c Output for PC Reset
PIN 5 > Screen Switching/Video Only
Con11 12v Barrel Connector (not applicable to VenueHub)
Centre Pin > 12v
Outer > 0v
Con14 DC Power in 12v
PIN 1 > 12v
PIN 2 > 0v
Con4 RS232 to PC and Midas Power 6-way Stocko
PIN 1 > rx PC tx 3
PIN 2 > tx PC rx 2
PIN 3 > Gnd PC 5
PIN 4 > nc
PIN 5 > Gnd for Midas
PIN 6 > 17v for Midas
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Con5 to Amp A 4-way Stocko
PIN 1 > DC Volume Level Amp A
PIN 2 > DC Volume Level Amp A
PIN 3 > RVC Gnd
PIN 4 > AGC Clamp Amplifier A
Con6 to Amp B 4 way stocko
PIN 1 > DC Volume Level Amp B
PIN 2 > DC Volume Level Amp B
PIN 3 > RVC Gnd
PIN 4 > AGC Clamp Amplifier B
Con7 Door Switches 3-way Stocko
PIN 1 > Gnd (common)
PIN 2 > Cash Door n/o
PIN 3 > Main Door n/o
Con10 special event 2-way kk Molex 90 degree
PIN 1 > Gnd
PIN 2 > Special Event Input n/o
Tb1 Video Playing Output 2-way Terminal Block "VIDEO"
PIN 1 > Gnd
PIN 2 > 12v Switch Out When Video Playing
PIN Tb2 > 17v DC
Tb3 RVC B 4-way Terminal Block (removable)
PIN 1 > RVC B ch1 Slider
PIN 2 > RVC B ch2 Slider
PIN 3 > Gnd
PIN 4 > RVC B Eject
Tb4 RVC A 4-way Terminal Block (removable)
PIN 1 > RVC A ch1 Slider
PIN 2 > RVC A ch2 Slider
PIN 3 > Gnd
PIN 4 > RVC A Eject
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Molex Con 4-way Keyboard Comms Link (Not Used)
PIN 1 > Ground
PIN 2 > Data
PIN 3 > Clock
PIN 4 > N.C.
At power on (if during on timer) the computer will tell the SLE1026V to accept coins, put
AGC’s to low and enable the touchscreen controller. When coins are entered the
information is passed to the computer which will calculate and display the number of
credits. The customer then makes a selection, the AGC outputs are released (go high) and
the video output comes on (12v) and the music and video play. If the eject is pressed the
data is passed to the computer which will stop playing, the computer will then tell the
SLE1026V to clamp the AGC's and the video output will go off (0v).
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Digital Amplifiers
D4 Specification
•
•
•
•
•
•
•
•
•
4 x 60W rms Outputs (rated into a 4Ω speaker system)
Independent EQ control on each Channel
3 Stereo audio inputs (1 Jukebox and 2 Auxiliary)
1 dedicated microphone input
Karaoke or Voiceover microphone setting
Slave input and Line output
Simple 4 button interface with LCD display
Full fault protection with visual feedback
Highly efficient Class D amplifier design
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D2 Specification
•
•
•
•
•
•
•
•
•
2 x 200W rms Outputs (rated into a 4Ω speaker system)
Independent EQ control on each Channel
3 Stereo audio inputs (1 Jukebox and 2 Auxiliary)
1 dedicated microphone input
Karaoke or Voiceover microphone setting
Slave input and Line output
Simple 4 button interface with LCD display
Full fault protection with visual feedback
Highly efficient Class D amplifier design
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Connecting Speakers
Speaker Matching Pad – Image and Wiring Notes
Each channel can take a minimum load of 4Ω.
Resistances higher than this can be used but the output power will be reduced.
Resistances lower than this may cause the amplifier to enter a fault
condition.
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Speaker Connection Diagrams (4 ohm / 8 ohm)
Each channel on the speaker matching pad should be connected independently. Under no
circumstances should a single ground line be used to connect all the speakers back to the
pad, doing so will cause the amplifier to enter a fault condition.
Auxiliary Inputs
The amplifier can be used to play audio from auxiliary sources when the Jukebox is idle. To
interface correctly with the amplifier the sources should output at least a line level (1Vpp)
stereo signal.
The amplifier has 2 stereo auxiliary inputs which are prioritised; this allows automatic
switching between sources without the need for an external switch box.
Auxiliary 1 Has Priority Over Auxiliary 2
If sources are connected to both inputs only Auxiliary 1 will be heard. If the source
connected to Auxiliary 1 is turned off the amplifier will switch to Auxiliary 2. If the source
connected to Auxiliary 1 is turned on again the amplifier will switch back to auxiliary 1.
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Using the menu system a switch over time between 2 and 60 seconds can be set for the
auxiliary inputs. This is the time that an auxiliary signal must be present before the amplifier
will switch to it.
The display will show a countdown when the amplifier is preparing to switch inputs.
Microphone Input
The amplifier has a dedicated microphone input that is setup to accept a low impedance
(~600Ω) passive microphone. Active or wireless microphones can be used but any external
gain controls should be set low.
Line Output
The amplifier provides a stereo line level audio output for connection to other amplifiers, if
required the microphone signal can be output separately.
Slave Input
If two D2 or D4 amplifiers are used together, a special link between the Line Output of the
first amplifier and the Slave Input of the second amplifier can be made. This link will
configure the second amplifier as a slave and adjust all internal settings accordingly.
Features which cannot be used on a slave amplifier, such as the auxiliary inputs, will be
hidden.
Using the Amplifier
By default the amplifier LCD display will show the active input along the top line and the
Remote Volume Control (RVC) level along the bottom line.
On the D4 amplifier, the display will show the RVC level for channels 1 and 2 for 10 seconds
and then show the RVC level for channels 3 and 4 for 10 seconds.
To change the settings on the amplifier a simple 4 button system is used.
Pressing the Menu Up button or the Menu Down button will cycle through the different
menus, using the + or – buttons will increment or decrement the current menu. The display
will return to its default state, showing the active input and RVC levels, if no buttons are
pressed for 1 minute. When the display returns to this state any changes to the menus will
be saved.
Menu Description
The following is a list of the different menus and their functions:
• Channel 1 Stereo Mono Switch (Shown as Channel 1/3 on the D4)
This menu is used to set the amplifier to Stereo or 2 channel Mono.
For most installs the amplifier should be left in Mono which will give independent
control of each channel.
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If the appropriate speakers are installed the amplifier can be used in stereo, all
settings for channel 2 will now be taken from channel 1 and the volume for both
channels will be controlled from a single RVC control.
On the D4 amplifier channels 3 and 4 are also linked as a stereo pair. If the amplifier
is set in stereo all controls for channel 2 are hidden, on the D4 amplifier this applies
to channel 3 as well. Menus 2 to 6 are repeated for each channel, the top line of the
display will show which channel is currently selected.
• Channel Master
This menu sets the maximum volume level that can be achieved with the RVC. To set
this level, reduce the value to around 50% and turn the RVC to full. With a song
playing gradually increase the value until the maximum volume required in that area
is reached. Once this value is set the RVC can be used to control the volume from
MUTE up to the value set by this menu.
• Channel Bass
This menu sets the Bass Equalizer of the current channel.
It can provide a cut or boost of 15dB.
• Channel Middle
This menu sets the Middle Equalizer of the current channel.
It can provide a cut or boost of 15dB.
• Channel Treble
This menu sets the Treble Equalizer of the current channel.
It can provide a cut or boost of 15dB.
• Channel Microphone Volume
This menu sets the Microphone Volume of the current channel. It is independent of
the RVC level.
Setting this menu to MUTE will stop the microphone working on this channel.
Aux Inputs
• Aux Input 1
This Menu sets the master volume level for Auxiliary Input 1.
It should be set using the same method outlined in Menu 2.
• Aux Input 2
This Menu sets the master volume level for Auxiliary Input 2.
It should be set using the same method outlined in Menu 2.
• Aux Input Time
This menu sets the time that an auxiliary input must be present before the amplifier
will switch to it. The value can be between 2 and 60 seconds.
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Microphone
• Microphone Bass
This menu sets the Bass Equalizer of the Microphone Input.
It can provide a cut or boost of 10dB.
• Microphone Middle
This menu sets the Middle Equalizer of the Microphone Input.
It can provide a cut or boost of 10dB.
• Microphone Treble
This menu sets the Treble Equalizer of the Microphone Input.
It can provide a cut or boost of 10dB.
• Microphone Voiceover / Karaoke
If Voiceover is selected whenever the microphone is used the music will be muted,
the music will un-mute when the microphone is no longer being used.
If karaoke is selected the music and microphone will be heard together.
Line Out
• Line Out Master
This menu sets the volume level of the Line Output. It is independent of the RVC
level.
• Line Out Microphone Volume
This menu sets the volume of the microphone sent to the Line Output
• Line Out Voiceover / Karaoke
If Voiceover is selected whenever the microphone is used the Line Out music will be
muted, the music will un-mute when the microphone is no longer being used.
If karaoke is selected the Line Out music and microphone will be heard together.
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Amplifier Troubleshooting
No Display
No Sound
Ensure the amplifier power lead is
connected and the Jukebox is switched ON
Ensure speakers are connected correctly
and the amplifier is showing an input is
active.
Ensure the RVC level is not showing MUTE
Sound Cutting Out
When the sound cuts out check which fault
is shown on the amplifier display, compare
to the list below
Auxiliary Not Working
Ensure the auxiliary source level is at least
1Vpp and that the auxiliary volumes are not
set to minimum
The following faults may be shown on the amplifier display:
Over Current
This refers to an amplifier channel drawing more current than it should and will result in the
audio cutting in and out. Check the speaker impedance is above 4Ω and that there are no
shorts on the speaker line.
Over Temperature
This indicates that an amplifier module has reached its temperature threshold and has
shutdown to prevent damage. Check the fans in the Jukebox are clean and working.
Low Voltage
The mains supply to the amplifier is below 200V AC (in the UK) and the amplifier has
shutdown. The Jukebox will not work reliably at this voltage level, increase the voltage to
the standard 235V AC.
If the Jukebox has been modified to run on a 110V supply the low voltage level is around
95V AC.
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Camera Installation
1.
2.
3.
4.
USB Lead
Camera
Mounting block and cover
Securing bracket
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1. Remove the vinyl from the inside of the VenueHub
door that covers the circular, clear area below the
coin mech.
2. Remove the screw just below the coin mechanism.
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3. Mount the securing bracket with the screw you
have just removed.
4. Remove the mounting block cover by loosening the
screw.
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5. Remove the camera from its bag and
remove the lens cap. Push the camera
into the mounting block from the rear
(The FRONT of the mounting block is the
shiny side)
The front of the camera should be
just proud of the block once pushed
through. If this is not, unscrew the focus
ring on the front of the camera lens until
it is the required length.
Once in place, gently tighten the
fixing screw in the bottom edge of
the mounting block to secure the
camera.
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6. Take the USB cable and attach it to the rear of the
camera. The black wire should be towards the top of
the board as shown.
PLEASE NOTE. The Camera MUST be mounted onto the
Board with the white connection socket on the top right
hand side as shown. The camera retaining screw should
be in the lower edge of the mounting block.
7. Replace the rear cover of the camera.
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8. Insert the mounting block into the camera viewing
area. Insert the bottom edge first so it slips into the
groove.
9. Use the retaining bracket to secure the camera
mounting block into place.
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10. Feed the USB cable through the retaining clips on the rear of the screen
and insert the USB into any free USB slot on the back of the VenueHub PC.
Your Camera is now installed.
To test the camera Reboot the VenueHub and then enter the Engineers Menu
Select “Add On Features”
Select “Webcam”
Press “Enable”
If the camera has been installed correctly there will be a live feed from the
camera and adjustments can be made in this section to
brightness etc. When you exit this menu the jukebox will reboot.
Make a selection on the jukebox and, once confirmed, VenueHub will ask
“Create music video?” This launches the “DanceMe” app.
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Infrared Module Installation (SLE 1120)
Kit Contents:
1 x Ribbon Cable
1 x Mounting Plate with 1120 IR Board
3 x Adhesive clips
4 x M3 Screws
4 x M3 Star Washers
12 x M3 Nuts
1 x Remote Control with 2 X AA Batteries
Before installing the IR kit please ensure that your SLE 1026 board is running software
version v5.0 and the amplifier is running on software version v4.5.
The IR kit will not work on older software
To check software version on amplifier switch the machine on and look at the LCD display. It
will display software version on boot.
To check software version on the SLE 1026 board switch the machine on and hold down the
Credit button on the SLE 1026. The red LED will flash to display the software version. For
example it will flash 5 times for version 5.
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1. Open the door and remove the card reader bracket at the bottom of the door. It is held
in place by two screws.
2. Plug the 6 Pin connector into the IR board (SLE 1120)
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3. Insert 4 M3 screws through the holes in the card reader bracket. Screw 2 nuts onto each
screw. Now Mount the IR board plate onto the card reader bracket by aligning the 4 holes
with the 4 screws. Put 1 star washer, followed by one M3 nut onto each screw. This will hold
the IR plate in place.
4. Screw the bracket holding the IR kit back onto the door of the machine. Secure the
bracket with 2 screws. One at the top and one at the bottom. The ribbon cable should be on
the right.
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5. Route the ribbon cable along the bottom of the screen. Use the adhesive clips to hold the
cable in place.
6. Connect the 3 Pin cable (Brown, Red, Orange) to the Comms port on the amplifier.
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7. Connect the remaining 3 pin connector (Blue, Green, Yellow) to the header on the SLE
1026 (Con 13).
For technical assistance please call Sound Leisure Digitech 0845 230 1775
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