LG | AN-VC300 | Owner`s manual | LG AN-VC300 webcam

OWNER’S MANUAL
Video Call Camera
Please read this manual carefully before operating your set and
retain it for future reference.
AN-VC300
www.lg.com
CONTENTS
PREPARATION
Call when watching TV........................................10
Overview................................................................ 3
Installing the Video Call Camera........................ 4
APPENDIX
USING Skype
Troubleshooting....................................................11
Product Specifications........................................12
Start Skype............................................................ 5
Create account / Sign in...................................... 5
Skype menu...........................................................7
Contacts..............................................................................7
Add Contact.......................................................................7
Call Phones........................................................................7
History................................................................................. 8
My Information ................................................................ 8
Settings ............................................................................. 8
Make a Video Call to the Contact....................... 9
Make a Call (Voice only) to a Contact...............10
Receiving a Call...................................................10
Product Handling
■■ Do not let the camera get wet. Liquid getting into the camera could cause a short circuit.
■■ Wipe the camera gently with a dry cloth to remove any dust or dirt. If the product is very dirty, spray a
mild detergent on the cloth first.
■■ Do not clean with thinner, alcohol, benzene or any other volatile agent.
These may damage the product's surface or affect its operation.
■■ Do not disassemble, repair or alter the product. Incorrect disassembly may cause a fire, electric shock,
or injury.
■■ Do not shake the camera.
■■ Do not pull on the cable.
Installation Instructions
■■ Make sure you have enough space for connections when installing the product.
■■ Do not install in a dusty, dirty or moist area.
■■ Do not install in direct sunlight or near a heat source.
■■ Magnetic objects, such as speakers, may interfere with the camera’s operation.
■■ Install the product in a place with moderate temperature and humidity. The recommended temperature
range is 0 °C (32 °F) to 40 °C (104 °F).
■■ Strong electromagnetic waves from other devices could interfere with the camera’s operation.
■■ Remove all the protective plastic bags (Vinyl) before use.
The product and company names contained in this manual may or may not be registered trademarks or
copyrights, and are only used for identification or explanatory purposes. All trademarks reserved.
2
The AN-VC300 is a Video Call Camera that can be used with some LG TVs.
The following model lines are supported:
LCD TV: LZ9***, LW9***, LV9***, LV8***, LV7***, LW6***, LW5***, LV5***, LV3***, LK5**
PDP TV: PZ95**, PZ75**, PZ65**, PZ57**
(*every model line listed is not available in every country).
PREPARATION
OVERVIEW
Microphones
Lens
Microphones
Stand-Arm
Stand-Support
Activity Indicator
Stand
Stand-Bottom
NOTE:
► For best results when using a external speakers on your TV, only use the front right/left (stereo) speakers when using
Skype.
► When making a video call with Skype using a PC, the Skype software version for Windows should be 4.2 or newer.
(Visit the Skype homepage (www.skype.com) for operating systems other than Windows, e.g. OS X, Linux, etc.)
► Video calls can not be made to a Mac that runs Skype 2.8 or lower.
► Content can be changed or deleted depending on Content Provider.
► Please visit the content providers web site for specific information on their services.
► The software update screen will automatically appear when an update is available.
Skype is not a telephony replacement service, and cannot
be used for emergency service dialing.
PREPARATION
No emergency calls with Skype
3
PREPARATION
INSTALLING THE VIDEO CALL CAMERA
1
Unfold the stand and put it on the top center of
the TV set.
Video Call Camera
TV
Fold the stand.
3
(A) For a TV with thick bezel, connect just the end
of the stand to the back of the TV as shown
in (A).
(B) For a TV with slim bezel, place the entire
bottom side of the stand on the back of the
TV set.
4
Connect the USB cable to the side of the TV.
IN 4
USB IN 1
PREPARATION
VIDEO L(MONO) AUDIO R H/P
TV
NOTE
4
(B)
(A)
USB IN 2
2
► For the best quality video and audio outputs, install the camera on the top-center of your TV.
► Set up with the television switched off.
► When using external speakers, allow sufficient space between the microphones and the speakers.
AV IN 2
► The TV must be connected to a network for Skype to work.
USING Skype
ENTER
START Skype
1
Select
2
.
ENTER
OK
or
Start Skype.
NOTE:
► Skype must be connected to a network to operate.
2
OK
ENTER Start Skype.
OK
CREATE ACCOUNT / SIGN IN
Welcome to Skype
a
b
f
g
k
l
Sign me in when Skype starts
p
q
Incoming call popup while Premium
u
Skype name
Password
Sign in
Cancel
c
d
e
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2
3
h
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j
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5
6
m
n o
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9
r
s
t
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@
0
v w
x
y
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_
/
←
aA#
Create account
Exit
After selecting the Skype icon from the
menu,
enter your Skype name and password. Choose “Sign
me in when Skype starts” to sign in automatically
when the TV is switched on.
NOTE:
► If you do not have a Skype account, press the RED
button on the remote control to create an account.
► If check is marked in Incoming call popup while
Premium, Incoming call popup window is displayed
even if premium screen or another app screen is on.
ENTER
This screen will appear if you choose to create an
account.
Create account
No Emergency Calls. Skype is not a replacement for your ordinary telephone
and cannot be used for emergency calling.
I have read and accept Skype’s terms and conditions at
www.skype.com/eula, www.skype.com/tos, and the privacy statement at
www.skype.com/privacy.
BACK
OK
or
OK
: Select a menu.
: Return to the previous screen.
: Return to
Disagree
Back
menu.
NOTE:
► For more details about the Skype service, click the item
you want to read.
1. Terms of Service: www.skype.com/tos
2. End User License Agreement: www.skype.com/eula
3. Skype Privacy Policy: www.skype.com/privacy
USING Skype
Agree
ENTER
5
USING Skype
CREATE ACCOUNT / SIGN IN (CONTINUED)
Type your full name. A Skype name is then
automatically Suggested.
Create account
Full name
a
b
c
d
e
1
2
3
f
g
h
i
j
4
5
6
Between 6 and 32 characters
k
l
m
n o
7
8
9
Between 6 and 20 characters
p
q
r
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t
.
@
0
u
v w
x
y
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_
/
Skype name
Password
Repeat
Password
Continue
←
aA#
Cancel
Back
Create account
Enter your email address
Country
United Kingdom
Sign me in when Skype starts
Incoming call popup while Premium
Confirm
Cancel
a
b
f
g
k
l
p
q
u
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2
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5
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n o
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@
0
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x
y
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_
/
Type in your email address. Select your country, then
press “Confirm”.
3
←
aA#
Back
This screen checks whether your Skype name is
available.
If it is not available, you can choose your Skype name
from the list of suggestions. You can also enter a new
name if you click on the “Different Skype name”
menu.
Please wait while checking availability of your Skype name.
Back
USING Skype
My Name
0
Contacts
Call Phones
History
My Information
Settings
1/1
Welcome to Skype
1. To make a test call, press the ‘Echo/Sound Test Service’ button
2. To find your friends, press ‘Add contact’ button.
Test your microphone!
Add contact
6
Zoom
Hide
Back
Sign out
If the Skype name is available, “Welcome to Skype”
will appear.
Skype MENU
Contacts
My Name
KRW 9.542.78
Call Phones
Contacts
History
My Information
Settings
1/5
This is the list of contacts in your contact list. For
more details about how to make a call, refer to pages
9 and 10.
NOTE:
Broman Bill
Sangjun koo
Zangsae
Unii2
Nicky
I don’t wear a watch.
I like my arms to weigh the same...
Add contact
Zoom
Hide
Back
Sign out
My Name
KRW 9.542.78
Search for Skype users
Find people on Skype and add them to your
contact list. Enter their Skype name, full name or
email address and click Find.
Find
a
b
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n o
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@
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x
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aA#
Cancel
/
←
〕
►►The maximum number of contacts that can be stored
is limited by the storage capacity.
►►If there are more than 500 contacts, the list's
performance and stability may be affected.
►►Contacts can be arranged in alphabetical order.
Add Contact
When pressing the RED button on the remote control
while on the contact list, the following screen appears.
This allows you to search or add users.
Press the “Find” button to start a search, or press the
“Cancel” button to return to the previous menu.
NOTE:
►►Search results will be in alphabetical order.
Back
My Name
KRW 9.542.78
Call Phones
Contacts
History
+1
123456789
Add contact
1 1
2 2
3 3
4 4
7 7
*
5 5
8 8
0 0
6 6
9 9
#
←
Add to contacts
Hide
Settings
Back
Sign out
Call Phones
Select the country you would like to call and enter a
phone number. Now select “Call”.
NOTE:
►►To use Call Phones, you will need Skype Credit. For
more details, visit the Skype homepage (www.skype.
com).
USING Skype
Call
My Information
7
USING Skype
Skype MENU (CONTINUED)
My Name
KRW 9.542.78
Contacts
History
Call Phones
All calls
My Information
Voicemails
Settings
Authorization
requests
Hide
Back
KRW 9.542.78
Call Phones
My Information
History
This lists All calls/Voicemails/Authorization requests.
By selecting ‘All calls,’ you can check your Incoming/
outgoing/missed calls.
You can check the received event list by selecting
‘Voicemails’ or ‘Authorization requests’.
The numbers on the right side of each item indicate
the number of unchecked items.
Sign out
My Name
Contacts
History
Settings
My Information
The information menu consists of ‘My status’, ‘See
myself’, ‘My profile’ and ‘View account’.
NOTE:
Online
My status
See myself
My profile
Hide
View account
Back
Sign out
My Name
KRW 9.542.78
Contacts
Notification
settings
USING Skype
8
Call Phones
Call forwarding
History
Privacy settings
Hide
My Information
Video settings
Back
►►The maximum number of photos that can be saved
using Snapshot is limited.
Settings
Change
password
Sign out
Settings
The settings menu includes ‘Notification settings’, ‘Call
forwarding’, ‘Privacy settings’, ‘Video settings’ and
‘Change password’.
NOTE:
►►It may take several minutes for applying the new
setting value.
MAKE A VIDEO CALL TO THE CONTACT
Select a contact from your contact list.
Press the “Video call” button.
My Name
KRW 9.542.78
Michael
NOTE:
I don’t wear a watch.
I like my arms to weigh the same...
►►It can take from a few seconds to several minutes for a
call to be connected to the party.
►►It is not able to support more than two lines at the
same time.
Video Call
Call
Option
Back
7
02:34
Call with Michael
1
End Call
2
Hold Call
Stop my video
3
Screen mode
4
Camera zoom in /out
5
Mute microphone
1
End call : Ends the call.
2
Hold call : Holds the call until the “Resume call”
button is pressed.
3
S
top my video : Your video disappears, and the
connected party cannot watch it either.
4
Screen mode : Changes video window.
5
Camera zoom in/out : Zooms the video in or out.
6
M
ute microphone : Mutes the microphone, and
the connected party cannot hear your voice
either.
7
C
all quality information : Video quality will be
affected by downstream network conditions.
6
■■ Critical: Very slow internet access.
■■ Low : Slow internet access.
■■ Normal: Fast internet access.
Low
Normal
USING Skype
Critical
9
USING Skype
MAKE A CALL (VOICE ONLY) TO A CONTACT
Select a contact from your contact list.
Press the “Call” button.
Once a contact’s phone number is registered, you can select
among the contact’s Skype name and phone numbers.
My Name
KRW 9.542.78
Michael
I don’t wear a watch.
I like my arms to weigh the same...
NOTE:
Video call
►►It can take from a few seconds to several minutes for a call to be
connected to the party.
Call
Option
Back
My Name
KRW 9.542.78
02:34
Call with Michael
I don’t wear a watch.
I like my arms to weigh the same...
1
2
End Call
Mute microphone
Display dial pad
2
Hold call : Holds the call until the “Resume call” button is
pressed.
3
Start my video : Shares your video with the connected
party.
5
5
4
3
End call : Ends the call.
Display dial pad : Opens a numerical keypad.
4
Hold Call
Start my video
1
Mute microphone : Mutes your audio. The connected
party can not hear your audio.
RECEIVING A CALL
When someone calls while you are watching TV, a message
appears on the bottom right of the screen.
1
Michael is calling
2
1
Answer with video
Answer
3
Answer with video : Receive the call with video (stops the TV).
2 Answer
: Receive the call while continuing to watch TV.
3 Decline
: Do not receive the call, and continue watching TV.
NOTE:
Decline
►►Set your status to “do not disturb” to prevent Skype pop-ups.
►►If the incoming call is a conference call, the “Answer with Video”
option is not available.
USING Skype
CALL WHEN WATCHING TV
When someone calls while you are watching TV, pressing
“Answer” will mute the TV audio but will not interrupt the video.
After the call is finished, the TV audio will automatically resume.
Call with Michael
End call
10
01:53
Hold call
Display dial pad
Mute microphone
APPENDIX
TROUBLESHOOTING
For the problems listed below
Check the following areas
If Skype doesn’t start
■■ Check whether the Video Call Camera is properly connected to the
USB port on the TV.
■■ Check the network connection status.
If the Notification Window is
not displayed when a call is
received
■■ Check that your status is not set as “Do not disturb”.
■■ When using certain TV functions, incoming calls can’t be received
(e.g. during a software update, etc.).
■■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list
only”.
If there’s echo (e.g. when you
hear your own voice played
back through the speakers)
■■ Position the Video Call Camera at the top-center of your TV.
■■ Change the home theater audio setting to stereo rather than surround.
■■ Reduce the speaker volume.
■■ When the other party is not using an LG TV, we recommend that they
use a headset.
■■ Too much echo in the room can decrease audio quality.
■■ Test microphone using the ‘Echo / Sound Test Service’.
If you’re not able to receive any ■■ Internet or network congestion can degrade video quality.
video or if it is of low quality
■■ Using wireless can also degrade video quality. We recommend using a
wired internet connection.
■■ Screen quality can decrease when using Zoom-In. We recommend you
use minimum zoom during video calls.
■■ Check whether the call quality information is marked as “critical”. If this
is the case, video quality can be degraded.
If the call ends abruptly
■■ When certain TV functions are activated, the call may be disconnected.
(e.g. Sleep timer, etc.)
■■ Do not unplug the Video Call Camera during a call.
■■ Check whether your TV supports the Video Call Camera (see page 2).
Other issues
■■ Issues may arise from network congestion of problems with the Skype
network.
■■ For further inquiries about Skype functions, visit www.skype.com.
■■ Connect the camera to your TV, then update the software. For details
about how to update the software, refer to your TV manual.
APPENDIX
If the Skype menu does not
appear on the
menu
11
Appendix
PRODUCT SPECIFICATIONS
AN-VC300
(Video Call Camera)
MODELS
Dimensions (Width x Height x Depth)
Weight
140 g (0.30 lb) (dongle only)
Lens
Video
Effective pixels
Output format
Audio
Microphone
Interface
Focus
15cm ~ 5m
Field of Vision
57° in diagonal
1280 x 720
H.264: VGA, QVGA, QQVGA
YUV: VGA, QVGA, QQVGA
4 microphones
USB
Operating Temperature
Environmental conditions
210 mm x 32 mm x 85 mm (dongle only)
(8.26 inch x 1.25 inch x 3.34 inch)
0 °C to 40 °C (32 °F to 104 °F)
Operating Humidity
Less than 80%
Storage Temperature
-20 °C to 60 °C (-4 °F to 140 °F)
Storage Humidity
Less than 85%
■■ The specifications shown above may be altered without prior notice to improve quality.
APPENDIX
Video calls through an LG TV cannot be made using the following devices:
12
■■ ASUS Skype Video Phone Touch SV1TS
■■ ASUS Skype Videophone Touch SV1TW
■■ AIGURU_SV1 Skype Video Phone
*The list of devices that are not supported may be amended without prior notification.
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