Notebook PC User Guide
Notebook PC User Guide
© Copyright 2005 Hewlett-Packard
Development Company, L.P.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services
are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition December 2005
Document Part Number: 397373-001
Table of contents
1 Notebook Tour
Components ...........................................................................................................................................1
Top components ....................................................................................................................2
Keys ......................................................................................................................2
TouchPad ..............................................................................................................3
Buttons and switches ............................................................................................4
Lights .....................................................................................................................5
Display components ..............................................................................................6
Front components ..................................................................................................................6
Rear components ...................................................................................................................7
Right-side components ..........................................................................................................7
Left-side components .............................................................................................................9
Bottom components .............................................................................................................10
Wireless antennae (select models only) ..............................................................................11
Additional hardware components ........................................................................................12
Labels ...................................................................................................................................13
Specifications ........................................................................................................................................14
Operating environment ........................................................................................................14
Rated input power ................................................................................................................14
Expansion port input/output signals .....................................................................................15
2 TouchPad and Keyboard
TouchPad .............................................................................................................................................17
Using the TouchPad ............................................................................................................18
Using an external mouse .....................................................................................................18
Setting TouchPad preferences ............................................................................................18
Keyboard ..............................................................................................................................................19
Hotkeys ................................................................................................................................19
Hotkey quick reference .......................................................................................20
Hotkey procedures ..............................................................................................20
Display and clear system information (fn+esc) ...................................................20
Open the Help and Support Center (fn+f1) .........................................................21
Open the Print Options window (fn+f2) ...............................................................21
Open a Web browser (fn+f3) ...............................................................................21
Switch the screen image (fn+f4) .........................................................................22
Initiate standby (fn+f5) ........................................................................................22
Initiate QuickLock (fn+f6) ....................................................................................23
Decrease screen brightness (fn+f7) ....................................................................23
Increase screen brightness (fn+f8) .....................................................................23
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Play, pause or resume an audio CD or a DVD (fn+f9) .......................................23
Stop an audio CD or a DVD (fn+f10) ..................................................................23
Play previous track or section of an audio CD or a DVD (fn+f11) ......................23
Play next track or section of an audio CD or a DVD (fn+f12) .............................23
Keypads ................................................................................................................................................24
Using the embedded numeric keypad .................................................................................24
Enabling and disabling the embedded numeric keypad .....................................24
Switching key functions on the embedded numeric keypad ...............................25
Using an external numeric keypad ......................................................................................25
Enabling or disabling num lock mode as you work .............................................25
3 Power
Power control and light locations ..........................................................................................................27
Power sources ......................................................................................................................................29
Connecting the AC adapter .................................................................................................30
Standby and hibernation .......................................................................................................................31
Standby ................................................................................................................................31
Hibernation ...........................................................................................................................31
Initiating standby, hibernation or shutdown .........................................................................32
When you leave your work ..................................................................................32
When a reliable power supply is unavailable ......................................................32
When using wireless communication or readable or writable media (select
models only) ........................................................................................................33
Default power settings ..........................................................................................................................34
Turning the computer or display on or off ............................................................................34
Using emergency shutdown procedures .............................................................................34
Initiating or resuming from standby .....................................................................................35
Initiating or restoring from hibernation .................................................................................36
Power options .......................................................................................................................................37
Accessing Power Options Properties ..................................................................................37
Displaying the Power Meter icon .........................................................................................37
Setting or changing a power scheme ..................................................................................38
Setting a security prompt .....................................................................................................38
Processor performance controls ..........................................................................................................39
Battery packs ........................................................................................................................................40
Inserting or removing a battery pack ...................................................................................40
Charging a battery pack .......................................................................................................41
Monitoring the charge of the battery pack ..........................................................42
Obtaining accurate charge information ..............................................42
Displaying charge information on the screen .....................................42
Viewing charge displays ....................................................42
Interpreting charge indicators ............................................42
Managing low-battery conditions .........................................................................................43
Identifying low-battery conditions ........................................................................43
Low-battery condition .........................................................................43
Critical low-battery condition ..............................................................43
Resolving low-battery conditions ........................................................................44
When external power is available ......................................................44
When a charged battery pack is available .........................................44
When no power source is available ...................................................44
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When the computer cannot restore from hibernation .........................44
Calibrating a battery pack ....................................................................................................45
When to calibrate ................................................................................................45
How to calibrate ..................................................................................................45
Step 1: Charging the battery pack ......................................................45
Step 2: Discharging the battery pack .................................................46
Step 3: Recharging the battery pack ..................................................47
Conserving battery power ....................................................................................................47
Conserving power as you work ...........................................................................47
Selecting power conservation settings ...............................................................48
Storing a battery pack ..........................................................................................................48
Disposing of a used battery pack .........................................................................................48
4 Drives
Drive care .............................................................................................................................................49
IDE drive light .......................................................................................................................................50
Hard drive .............................................................................................................................................51
Optical drives ........................................................................................................................................54
Inserting an optical disc .......................................................................................................55
Removing an optical disc (with power) ................................................................................56
Removing an optical disc (without power) ...........................................................................57
Avoiding standby or hibernation ..........................................................................................58
5 Multimedia
Multimedia hardware ............................................................................................................................59
Using the optical drive .........................................................................................................59
Identifying the installed optical drive ...................................................................59
Inserting an optical disc .......................................................................................60
Removing an optical disc (with power) ...............................................................61
Removing an optical disc (without power) ..........................................................62
Using media activity hotkeys ...............................................................................................63
Using the audio features ......................................................................................................64
Using the audio-in (microphone) jack .................................................................65
Using the audio-out (headphone) jack ................................................................65
Using S/PDIF digital audio (select models only) .................................................65
Adjusting the volume ...........................................................................................66
Using the video features ......................................................................................................67
Using the external monitor port ...........................................................................67
Using the S-Video-out jack .................................................................................68
Remote control (select models only) ...................................................................................69
HP Mobile Remote Control (PC Card version) ...................................................69
Inserting the battery (PC Card version) ..............................................70
Storing the remote control in the PC Card slot ..................................72
Button quick reference (PC Card version) .........................................73
HP Mobile Remote Control (PC Card version) component
functions .............................................................................................76
HP Mobile Remote Control (ExpressCard version) ............................................77
Inserting the battery (ExpressCard version) ......................................77
Storing the remote control in the ExpressCard slot ...........................79
Button quick reference (ExpressCard version) ..................................80
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HP Mobile Remote Control (ExpressCard version) component
functions .............................................................................................83
Troubleshooting the remote control ....................................................................83
Multimedia software ..............................................................................................................................84
Identifying preinstalled multimedia software ........................................................................84
Installing multimedia software from a CD (select models only) ...........................................84
Using multimedia software ...................................................................................................85
Protecting playback ..............................................................................................................86
Protecting the CD or DVD write process .............................................................................86
Changing DVD region settings ............................................................................................87
Observing the copyright warning .........................................................................................87
6 External Media Cards
Media Reader cards (select models only) ............................................................................................89
Inserting a digital card ..........................................................................................................90
Stopping or removing a digital card .....................................................................................91
PC Cards (select models only) .............................................................................................................92
Configuring a PC Card .........................................................................................................92
Inserting a PC Card .............................................................................................................93
Stopping or removing a PC Card .........................................................................................93
ExpressCards .......................................................................................................................................95
Selecting an ExpressCard ...................................................................................................95
Configuring an ExpressCard ................................................................................................95
Inserting an ExpressCard ....................................................................................................96
Stopping or removing an ExpressCard ................................................................................98
7 External Devices
Using a USB device ..............................................................................................................................99
Connecting a USB device ....................................................................................................99
Stopping a USB device ......................................................................................................100
Required USB software .....................................................................................................100
Using a 1394 device (select models only) ..........................................................................................101
Connecting a 1394 device .................................................................................................101
Stopping a 1394 device .....................................................................................................101
Required 1394 software .....................................................................................................101
Using the expansion port ....................................................................................................................102
8 Memory Modules
Adding or replacing memory modules ................................................................................................103
Effects of increasing memory .............................................................................................................107
Video memory settings (select models only) ......................................................................................108
9 Wireless (Select Models Only)
Wireless features ................................................................................................................................109
Identifying an 802.11 wireless device .................................................................................................109
Wireless controls ................................................................................................................................110
802.11 wireless devices (select models only) ....................................................................................111
Setting up a WLAN in your home ......................................................................................112
Connecting to a WLAN in your home ................................................................................113
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Connecting to a public WLAN ............................................................................................113
Using wireless security features ........................................................................................113
Bluetooth wireless devices (select models only) ................................................................................114
10 Modem and Local Area Network
Modem ................................................................................................................................................115
Connecting the modem cable ............................................................................................116
Connecting a country-specific modem cable adapter .......................................................117
Selecting a location setting ................................................................................................117
Viewing the current country selection ...............................................................117
Adding new locations when traveling ................................................................118
Solving travel connection problems ..................................................................119
Using preinstalled communication software ......................................................................120
Local area networks ...........................................................................................................................121
11 Security
Security features .................................................................................................................................123
Passwords ..........................................................................................................................................124
Guidelines for setting passwords .......................................................................................124
Passwords set in Windows ................................................................................................125
QuickLock ..........................................................................................................125
Passwords set in the Setup Utility .....................................................................................126
Administrator password .....................................................................................126
Managing an administrator password ..............................................126
Entering an administrator password .................................................127
Power-on password ..........................................................................................127
Managing a power-on password ......................................................127
Entering a power-on password ........................................................127
Antivirus software ...............................................................................................................................128
Firewall software .................................................................................................................................128
Critical updates ...................................................................................................................................128
Optional security cable .......................................................................................................................129
12 Setup Utility
Setup Utility access ............................................................................................................................131
Setup Utility language .........................................................................................................................132
Setup Utility defaults ...........................................................................................................................133
Setup Utility menus .............................................................................................................................134
Main menu .........................................................................................................................134
Security menu ....................................................................................................................134
System Configuration menu ..............................................................................................135
Diagnostics menu ..............................................................................................................135
13 Software Update and Recovery
Software updates ................................................................................................................................137
HP Software Update ..........................................................................................................137
Software updates and the HP Web site .............................................................................138
Accessing computer information .......................................................................138
Downloading a BIOS update .............................................................................139
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Installing a BIOS update ...................................................................................140
Downloading and installing other software .......................................................141
System recovery .................................................................................................................................142
Safeguarding your information ...........................................................................................142
Using System Restore .......................................................................................................142
Creating a restore point .....................................................................................142
Restoring to a restore point ...............................................................................143
Reinstalling applications ....................................................................................................143
Reinstalling applications from the hard drive ....................................................143
Reinstalling applications from discs ..................................................................143
Repairing the operating system .........................................................................................144
Reinstalling the operating system ......................................................................................145
Back up your system .........................................................................................145
Reinstall the operating system ..........................................................................146
Reinstalling device drivers and other software ..................................................................147
Update reinstalled software ..............................................................................147
14 Routine Care
Hardware maintenance ......................................................................................................................149
Battery pack .......................................................................................................................150
Disposing of a used battery pack ......................................................................................150
TouchPad and keyboard ....................................................................................................151
Display ...............................................................................................................................151
Drives .................................................................................................................................152
Using Disk Defragmenter ..................................................................................152
Using Disk Cleanup ...........................................................................................152
Regular tune-ups ................................................................................................................................153
Traveling and shipping .......................................................................................................................154
15 Troubleshooting
Quick checklist ....................................................................................................................................155
The computer will not start up. ...........................................................................................155
The computer screen is blank. ...........................................................................................156
The software is functioning abnormally. ............................................................................156
The computer is turned on, but is not responding. ............................................................157
The computer is extremely warm. .....................................................................................157
An external device is not working. .....................................................................................157
The computer cannot connect to a wireless local area network (WLAN). ........................158
Customer Care ...................................................................................................................................159
Preparing to contact Customer Care .................................................................................159
Contacting Customer Care by e-mail or telephone ...........................................................159
Taking the computer to a service partner ..........................................................................159
16 Electrostatic Discharge
Preventing electrostatic discharge .....................................................................................................161
Handling drives ..................................................................................................................161
Handling internal components ...........................................................................................161
Grounding methods ............................................................................................................................162
Index....................................................................................................................................................................163
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Notebook Tour
Components
This chapter explains the hardware features of the computer.
To see a list of installed hardware in the computer:
1.
Select Start > My Computer.
2.
In the left pane of the System Tasks window, select View system information.
3.
Select Hardware tab > Device Manager.
You can also add hardware or modify device configurations using Device Manager.
NOTE Components included with the computer may vary by region and by model. The
illustrations in this chapter identify the standard features included in most computer models.
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Components
1
Top components
Keys
2
Component
Description
(1)
esc key
Displays system information when pressed in combination with the fn key.
(2)
fn key
Executes frequently used system functions when pressed in combination
with a function key or the esc key.
(3)
Windows logo key
Displays the Microsoft Windows Start menu.
(4)
Embedded numeric keypad keys
Can be used like the keys on an external numeric keypad.
(5)
Windows applications key
Displays a shortcut menu for items beneath the pointer.
(6)
Function keys
Execute frequently used system functions when pressed in combination with
the fn key.
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TouchPad
Component
Description
(1)
TouchPad*
Moves the pointer and selects or activates items
on the screen. Can be set to perform other mouse
functions, such as scrolling, selecting, and doubleclicking.
(2)
Left TouchPad button*
Functions like the left button on an external mouse.
(3)
TouchPad horizontal scroll zone*
Scrolls left or right.
(4)
Right TouchPad button*
Functions like the right button on an external
mouse.
(5)
TouchPad vertical scroll zone*
Scrolls up or down.
*This table describes default settings. To view and change TouchPad preferences, select Start >
Control Panel > Printers and Other Hardware > Mouse.
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Buttons and switches
Component
Description
(1)
Turns the wireless functionality on or off, but does not create a wireless
connection.
Wireless button*
NOTE To establish a wireless connection, a wireless network
must already be set up.
(2)
Power button*
When the computer is
●
Off, press to turn on the computer.
●
On, press to enter hibernation.
●
In standby, briefly press to exit standby.
●
In hibernation, briefly press to exit hibernation.
If the computer has stopped responding and Microsoft® Windows®
shutdown procedures cannot be used, press and hold the power button for
at least 5 seconds to turn off the computer.
(3)
Volume down button
Decreases system volume.
(4)
Volume up button
Increases system volume.
(5)
Volume mute button
Mutes system sound.
*This table describes default settings.
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Lights
Component
Description
(1)
Wireless light
On: An integrated wireless device, such as a wireless local area network
(LAN) device and/or a Bluetooth® device is turned on.
(2)
Power lights* (2)
On: The computer is on.
Blinking: The computer is in standby.
Off: The computer is off or in hibernation.
(3)
Caps lock light
On: Caps lock is on.
(4)
Battery light
On: A battery pack is charging or is close to full charge capacity.
Blinking: A battery pack that is the only available power source has reached
a low-battery condition. When the battery reaches a critical low-battery
condition, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low-battery condition.
(5)
IDE (Integrated Drive
Electronics) drive light
Blinking: The hard drive or optical drive is being accessed.
(6)
Num lock light
On: Num lock is on or the embedded numeric keypad is enabled.
(7)
Volume mute light
On: System sound is turned off.
*There are 2 power lights. Both display the same information. The light on the power button is visible only when the
computer is open; the other power light is always visible on the front of the computer.
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Display components
Component
Description
(1)
Display release latch
Opens the computer.
(2)
Internal display switch
Initiates standby if the display is closed while the
notebook is turned on.
CAUTION The internal display switch is
magnetic. Keep diskettes and other magnetic
media away from magnetic fields, which can
erase data.
Front components
6
Component
Description
(1)
Infrared lens
Links the computer to an optional remote control.
(2)
Speakers (2)
Produce system sound.
(3)
Display release latch
Opens the computer.
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Rear components
Component
Description
Vent*
Provides airflow to cool internal components.
CAUTION To prevent overheating, do not
obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft
surface, such as pillows or thick rugs or clothing,
to block airflow.
NOTE The computer fan starts up automatically
to cool internal components and prevent
overheating. It is normal for the internal fan to
cycle on and off during routine operation.
*The computer has 3 vents. The other vents are located on the bottom of the computer.
Right-side components
Component
Description
(1)
Produces system sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
Audio-out (headphone) jack
NOTE On select models, the headphone jack can also be used to
output S/PDIF digital audio.
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(2)
Audio-in (microphone) jack
Connects an optional computer headset microphone or a microphone.
(3)
ExpressCard slot
Supports optional ExpressCard/54 or ExpressCard/34 cards.
(4)
USB port (select models only)
Connects an optional USB device.
Components
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8
Component
Description
(5)
Optical drive
Reads an optical disc.
(6)
RJ-11 (modem) jack
Connects a modem cable.
(7)
Power connector
Connects an AC adapter or an optional power adapter.
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Left-side components
Component
Description
(1)
Attaches an optional security cable to the computer.
Security cable slot
NOTE The security cable is designed to act as a deterrent, but
may not prevent the computer from being mishandled or stolen.
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(2)
External monitor port
Connects an external monitor.
(3)
S-Video-out jack
Connects an optional S-Video device such as a television, VCR, camcorder,
overhead projector, or video capture card.
(4)
RJ-45 (network) jack
Connects a network cable.
(5)
Expansion port 2
Connects the computer to an optional expansion product.
(6)
USB ports (2)
Connect an optional USB device.
(7)
1394 port (select models only)
Connects an optional IEEE 1394 device, such as a camcorder.
(8)
PC Card slot (select models only) Supports optional Type I or Type II PC Cards.
(9)
Media Reader (select models
only)
Supports 7 optional digital card formats: Secure Digital (SD) Memory Card,
Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC), Memory Stick
(MS), Memory Stick Pro (MSP), SmartMedia (SM), and xD-Picture Card (XD).
(10)
PC Card slot eject button
Ejects the PC Card from the PC Card slot.
Components
9
Bottom components
Component
Description
(1)
Battery bay
Holds the primary battery pack.*
(2)
Battery pack release latch
Releases the battery pack from the battery bay.
(3)
Memory module compartment
Contains the memory module slots.
(4)
Hard drive bay
Holds the hard drive.
(5)
Vents (2)†
Enable airflow to cool internal components.
CAUTION To prevent overheating, do not obstruct vents. Use the
computer only on a hard, flat surface. Do not allow another hard
surface, such as an adjoining optional printer, or a soft surface,
such as pillows or thick rugs or clothing, to block airflow.
NOTE The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
*Battery packs vary by model.
†The computer has 3 vents. One other vent is located on the rear of the computer.
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Wireless antennae (select models only)
On select computer models, there are at least 2 wireless antennae that send and receive wireless
device signals. They are not visible from the outside of the computer. For optimal transmission, keep
the areas immediately around the antennae free from obstructions.
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Additional hardware components
Component
Description
(1)
Battery pack*
Powers the computer when the computer is not connected to external power.
(2)
AC adapter
Converts AC power to DC power.
(3)
Power cord*
Connects an AC adapter to an AC outlet.
(4)
Country-specific modem cable
adapter (select models only)
Adapts the modem cable to a non-RJ-11 telephone jack.
(5)
Modem cable*
Connects an internal modem to an RJ-11 telephone jack or to a countryspecific modem adapter.
*Modem cables, battery packs, and power cords vary in appearance by region and country.
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Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
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Service tag—Provides the product name, serial number (S/N), and other specifics about the
computer. Have this information available when you contact Customer Care. The service tag
label is affixed to the bottom of the computer.
●
Microsoft Certificate of Authenticity—Contains the Microsoft Windows Product Key. You may
need the Product Key to update or troubleshoot the operating system. This certificate is affixed
to the bottom of the computer.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the battery bay.
●
Modem approval label—Provides regulatory information about the modem and lists the agency
approval markings required by some of the countries in which the modem has been approved
for use. You may need this information when traveling internationally. The modem approval
label is affixed inside the memory module compartment.
●
Wireless certification labels—Provide information about optional wireless devices available on
select models, and the approval markings of some of the countries in which the devices have
been approved for use. An optional device may be a wireless local area network (WLAN) device
or an optional Bluetooth® device. If the computer model includes one or more wireless devices,
a certification label is included with the computer. You may need this information when traveling
internationally. Wireless certification labels are affixed inside the memory module compartment.
Components
13
Specifications
Operating environment
The operating environment information in the following table may be helpful if you plan to use or
transport the computer in extreme environments.
Factor
Metric
U.S.
Operating
10˚C to 35˚C
50˚F to 95˚F
Nonoperating
-20˚C to 60˚C
-4˚F to 140˚F
Operating
10% to 90%
10% to 90%
Nonoperating
5% to 95%
5% to 95%
Operating (14.7 to 10.1 psia*)
-15 m to 3,048 m
-50 ft to 10,000 ft
Nonoperating (14.7 to 4.4 psia*)
-15 m to 12,192 m
-50 ft to 40,000 ft
Temperature
Relative humidity (noncondensing)
Maximum altitude (unpressurized)
*Pounds per square inch absolute (psia) is another unit of measurement for altitude.
Rated input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source.
Although the computer can be powered from a stand-alone DC power source, it should be powered
only with an AC adapter or a DC power cord supplied by or approved for an HP computer.
The computer is capable of accepting DC power within the following specifications.
Input Power
Rating
Operating voltage
18.5 V dc to 19.0 V dc
Operating current
3.5 A or 4.74 A or 4.9 A
This product is designed for IT power systems in Norway with phase-to-phase voltage not exceeding
240 V rms.
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Expansion port input/output signals
The expansion port signal information in this section may be helpful if you plan to use an optional
expansion product that connects to the expansion port on the computer.
The expansion port is illustrated in the "Left-side components" section.
The following table identifies the input and output signals supported by the expansion port on the
computer.
Feature
Support
USB 2.0
Yes
10/100 Ethernet
Yes
Gigabit Ethernet
No
IEEE 1394 (4-pin port)
Yes
Infrared (for remote control only)
Yes
Power inputs
65W - 135W maximum
Composite TV*
Yes
S-Video TV
Yes
Component TV*
No
S/PDIF audio
Yes
DVI
No
Headphone/speaker audio-out
Yes
Microphone audio-in
Yes
* Requires the use of an optional expansion product.
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TouchPad and Keyboard
TouchPad
The following illustration and table describe the computer TouchPad.
Component
Description
(1)
TouchPad*
Moves the pointer and selects or activates items
on the screen. Can be set to perform other mouse
functions, such as scrolling, selecting, and doubleclicking.
(2)
Left TouchPad button*
Functions like the left button on an external mouse.
(3)
TouchPad horizontal scroll zone*
Scrolls left or right.
(4)
Right TouchPad button*
Functions like the right button on an external
mouse.
(5)
TouchPad vertical scroll zone*
Scrolls up or down.
*This table describes default settings. To view and change TouchPad preferences, select Start >
Control Panel > Printers and Other Hardware > Mouse.
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Using the TouchPad
To move the pointer, slide your finger across the TouchPad surface in the direction you want the
pointer to go. Use the left and right TouchPad buttons as you would the left and right buttons on an
external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up
or down over the vertical white line. To scroll left and right using the TouchPad horizontal scroll zone,
slide your finger left or right over the horizontal white line.
Using an external mouse
An external USB mouse can be connected to the computer using one of the USB ports on the
computer. A USB mouse can also be connected to the system using the connectors on an optional
expansion product.
Setting TouchPad preferences
Mouse Properties in Microsoft® Windows® allows you to customize settings for pointing devices,
including
●
TouchPad tapping, which enables you to tap the TouchPad once to select an object or twice to
double-click an object (enabled by default).
●
Edge motion, which enables you to continue to scroll even though your finger has reached the
edge of the TouchPad (disabled by default).
●
Button preference, which allows you to switch between left-hand and right-hand use (right-hand
preference is enabled by default).
Other features, such as mouse speed preferences and mouse trails, are also found in Mouse
Properties.
To access Mouse Properties, select Start> Control Panel > Printers and Other Hardware > Mouse.
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Chapter 2
TouchPad and Keyboard
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Keyboard
The following sections provide information on the keyboard features of the notebook.
Hotkeys
Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3).
The icons on the f1 through f12 keys represent the hotkey functions. Hotkey functions and
procedures are discussed in the following sections.
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Keyboard
19
Hotkey quick reference
Function
Key Combination
Display and clear system information.
fn+esc
Open the Help and Support Center.
fn+f1
Open the Print Options window.
fn+f2
Open a Web browser.
fn+f3
Switch the screen image between the computer display
and an external display.
fn+f4
Initiate standby.
fn+f5
Initiate QuickLock.
fn+f6
Decrease screen brightness.
fn+f7
Increase screen brightness.
fn+f8
Play, pause, or resume an audio CD or a DVD.
fn+f9
Stop an audio CD or a DVD.
fn+f10
Play the previous track or section on an audio CD or a
DVD.
fn+f11
Play the next track on an audio CD or a DVD.
fn+f12
Hotkey procedures
To use a hotkey command on the computer keyboard, either
●
Briefly press the fn key, and then briefly press the second key of the hotkey command.
– or –
●
Press and hold down the fn key, briefly press the second key of the hotkey command, and then
release both keys at the same time.
Display and clear system information (fn+esc)
Press fn+esc to display information about system hardware components and the system BIOS
version number. Press fn+esc a second time to remove the system information from the screen.
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is
displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal
format. The BIOS date is sometimes called the system ROM version number.
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Chapter 2
TouchPad and Keyboard
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Open the Help and Support Center (fn+f1)
Press fn+f1 to open the Help and Support Center.
In addition to providing information about your Windows operating system, the Help and Support
Center provides
●
Information about your computer, such as model and serial number, installed software,
hardware components, and specifications.
●
Answers to questions about using your computer.
●
Tutorials to help you learn to use computer and Windows features.
●
Updates for your Windows operating system, drivers, and the software provided on your
computer.
●
Checkups for computer functionality.
●
Automated and interactive troubleshooting, repair solutions, and system recovery procedures.
●
Links to HP support specialists.
You can also access the Help and Support Center by selecting Start > Help and Support.
Open the Print Options window (fn+f2)
Press fn+f2 to open the Print Options window of the active Windows application.
Open a Web browser (fn+f3)
Press fn+f3 to open your default Web browser.
Until you have set up your Internet or network services, the fn+f3 hotkey opens the Windows Internet
Connection Wizard.
After you have set up your Internet or network services and your Web browser home page, you can
press fn+f3 to quickly access your home page and the Internet.
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Keyboard
21
Switch the screen image (fn+f4)
Press fn+f4 to switch the screen image among display devices connected to the system. For
example, if a monitor is connected to the computer, each time you press fn+f4 the image switches
among the computer display, the monitor display, and a simultaneous display on both the computer
and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The fn+f4 hotkey can also toggle images among other devices receiving video information
from the computer, such as S-Video.
The following video transmission types, with examples of devices that use them, are supported by
the fn+f4 hotkey:
●
LCD (computer display)
●
External VGA (most external monitors)
●
S-Video (televisions, camcorders, VCRs, and video capture cards with S-Video-in jacks, on
select models)
●
Composite video (televisions, camcorders, VCRs, and video capture cards with compositevideo-in jacks)
NOTE Composite video devices can be connected to the system only by using an
optional expansion product.
Initiate standby (fn+f5)
Press fn+f5 to initiate standby.
When standby is initiated, your information is stored in random access memory (RAM), the screen is
cleared, and power is conserved. While the computer is in standby, the power light blinks.
CAUTION To reduce the risk of information loss, save your work before initiating standby.
The computer must be turned on before you initiate standby. If the computer is in hibernation, you
must restore from hibernation before you can initiate standby.
NOTE To restore from hibernation, briefly press the power button.
To resume from standby, briefly press the power button, use the TouchPad, press any key on the
keyboard, or press a TouchPad button.
The function of the fn+f5 hotkey can be changed. For example, you can set the fn+f5 hotkey to
initiate hibernation instead of standby.
NOTE In all Windows operating system windows, references to the sleep button apply to the
fn+f5 hotkey.
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Initiate QuickLock (fn+f6)
Press fn+f6 to initiate the QuickLock security feature.
QuickLock protects your information by displaying the operating system Log On window. While the
Log On window is displayed, the computer cannot be accessed until a Windows user password or a
Windows administrator password is entered.
NOTE Before you can use QuickLock, you must set a Windows user password or a
Windows administrator password. For instructions, refer to the Help and Support Center.
To use QuickLock, press fn+f6 to display the Log On window and lock the computer. Then follow the
instructions on the screen to enter your Windows user password or your Windows administrator
password and access the computer.
Decrease screen brightness (fn+f7)
Press fn+f7 to decrease screen brightness. Hold down the hotkey to decrease the brightness level
incrementally.
Increase screen brightness (fn+f8)
Press fn+f8 to increase screen brightness. Hold down the hotkey to increase the brightness level
incrementally.
Play, pause or resume an audio CD or a DVD (fn+f9)
The fn+f9 hotkey functions only when an audio CD or a DVD is inserted. If the audio CD or the DVD is
●
Not playing, press fn+f9 to begin or resume the play.
●
Playing, press fn+f9 to pause the play.
Stop an audio CD or a DVD (fn+f10)
Press fn+f10 to stop the play of an audio CD or a DVD.
Play previous track or section of an audio CD or a DVD (fn+f11)
While an audio CD or a DVD is playing, press fn+f11 to play the previous track of the CD or the
previous section of the DVD.
Play next track or section of an audio CD or a DVD (fn+f12)
While an audio CD or a DVD is playing, press fn+f12 to play the next track of the CD or the next
section of the DVD.
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Keyboard
23
Keypads
The computer has an embedded numeric keypad and also supports an optional external numeric
keypad or an optional external keyboard that includes a numeric keypad.
Component
(1)
fn key
(2)
num lock light
(3)
num lk key
(4)
Embedded numeric keypad
Using the embedded numeric keypad
The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad.
When the embedded numeric keypad is turned on, each key on the keypad performs the function
indicated by the icon in the upper-right corner of the key.
Enabling and disabling the embedded numeric keypad
Press fn+num lk to enable the embedded numeric keypad. The num lock light is turned on. Press fn
+num lk again to return the keys to their standard keyboard functions.
NOTE The embedded numeric keypad will not function while an external keyboard or
keypad is connected to the computer or to an optional expansion product.
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Switching key functions on the embedded numeric keypad
You can temporarily alternate the functions of keys on the embedded numeric keypad between their
standard keyboard functions and their keypad functions by using the fn key or the fn+shift key
combination.
●
To change the function of a keypad key to keypad functions while the keypad is off, press and
hold the fn key while pressing the keypad key.
●
To use the keypad keys temporarily as standard keys while the keypad is on:
●
Press and hold the fn key to type in lowercase.
●
Press and hold fn+shift to type in uppercase.
Using an external numeric keypad
Most keys on most external keypads function differently according to whether num lock mode is on
or off. (By default num lock mode is off.) For example:
●
When num lock is on, most keypad keys type numbers.
●
When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
When num lock on an external keypad is turned on, the num lock light on the computer is turned on.
When num lock on an external keypad is turned off, the num lock light on the computer is turned off.
If an external keypad is connected, the embedded numeric keypad cannot be turned on.
Enabling or disabling num lock mode as you work
To turn num lock on or off on an external keypad as you work, press the num lk key on the external
keypad, not on the computer.
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Keypads
25
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Chapter 2
TouchPad and Keyboard
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3
Power
Power control and light locations
The following illustration and table identify and describe the power control and light locations.
NOTE Your computer may look slightly different from the illustrations in this section.
(1)
Component
Description
Power button
When the computer is
●
Off, press to turn on the computer.
●
On, press to enter hibernation.
●
In standby, briefly press to exit standby.
●
In hibernation, briefly press to exit hibernation.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures cannot be used, press
and hold the power button for at least 5 seconds to turn
off the computer.
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Power control and light locations
27
(2)
Component
Description
Power lights* (2)
On: The computer is on.
Blinking: The computer is in standby.
Off: The computer is off or in hibernation.
(3)
fn+f5
Initiates standby.
(4)
Battery light
On: A battery pack is charging or is close to full charge
capacity.
Blinking: A battery pack that is the only available power
source has reached a low-battery condition. When the
battery reaches a critical low-battery condition, the
battery light begins blinking rapidly.
Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the
computer are fully charged. If the computer is not
plugged into an external power source, the light stays off
until the battery reaches a low-battery condition.
*There are 2 power lights. Both display the same information. The light on the power button is
visible only when the computer is open; the other power light is always visible on the front of the
computer.
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Power
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Power sources
The computer can run on internal or external AC power. The following table indicates the best power
sources for common tasks.
Task
Recommended power source
Work in most software
applications
●
Charged battery pack in the computer
●
External power supplied through one of the
following devices:
Charge or calibrate a battery
pack in the computer
Install or modify system software
or write to a CD or DVD
●
AC adapter
●
Optional expansion product (select
models only)
●
Optional power adapter
External power supplied through
●
AC adapter
●
Optional expansion product (select models only)
●
Optional power adapter
External power supplied through
●
AC adapter
●
Optional expansion product (select models only)
●
Optional power adapter
WARNING! Do not charge the computer
battery pack on board aircraft. Charging the
battery pack may damage aircraft electronic
systems.
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Power sources
29
Connecting the AC adapter
WARNING! To reduce the risk of electric shock or damage to the equipment:
Plug the power cord into an AC outlet that is easily accessible at all times.
Disconnect power from the computer by unplugging the power cord from the AC outlet (not by
unplugging the power cord from the computer).
If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded
(earthed) 3-pin outlet. Do not disable the power cord grounding pin; for example, by attaching
a 2-pin adapter. The grounding pin is an important safety feature. It is possible to receive an
electric shock from a system that is not properly grounded.
To connect the computer to external AC power:
30
1.
Plug the AC adapter into the power connector on the computer (1).
2.
Plug the power cord into the AC adapter (2).
3.
Plug the other end of the power cord into an AC outlet (3).
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Power
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Standby and hibernation
Standby and hibernation are energy-saving features that conserve power and reduce startup time.
They can be initiated by you or by the system. For more information, refer to "Initiating standby,
hibernation or shutdown."
Standby
CAUTION To avoid a complete battery discharge, do not leave the computer in standby for
extended periods. Connect the computer to an external power source.
Standby reduces power to system components that are not in use. When standby is initiated, your
work is stored in random access memory (RAM), and then the screen is cleared. When the computer
is in standby, the power lights blink. When you resume from standby, your work returns to the screen
where you left off.
CAUTION To reduce the risk of information loss, save your work before initiating standby.
Hibernation
CAUTION If the configuration of the computer is changed during hibernation, resuming from
hibernation may not be possible. When the computer is in hibernation:
Do not connect the computer to or disconnect the computer from an expansion product.
Do not add or remove memory modules.
Do not insert or remove any hard drives or optical drives.
Do not connect or disconnect external devices.
Do not insert or remove an external media card, such as a MultiMediaCard, a PC Card (select
models only), or an ExpressCard.
Hibernation saves your work to a hibernation file on the hard drive, and then shuts down the
computer. The power lights are turned off. When you restore from hibernation, your work returns to
the screen where you left off. If a power-on password has been set, the password must be entered to
restore from hibernation.
CAUTION To reduce the risk of information loss, save your work before initiating hibernation.
You can disable hibernation. However, if hibernation is disabled and the system reaches a lowbattery condition, the system will not automatically save your work while power is on or when
standby has been initiated.
Use Power Options in Microsoft® Windows® Control Panel to reenable hibernation:
ENWW
1.
Select Start > Control Panel > Performance and Maintenance > Power Options >
Hibernate tab.
2.
Be sure that the Enable hibernation check box is selected.
Standby and hibernation
31
To set the time interval after which the system initiates hibernation:
1.
Select Start > Control Panel > Performance and Maintenance > Power Options.
2.
Click one of the intervals in the System hibernates list.
Initiating standby, hibernation or shutdown
The following sections explain when to initiate standby or hibernation and when to shut down the
computer.
NOTE You cannot initiate any type of networking communications or perform any computer
functions while the computer is in standby or hibernation.
When you leave your work
When standby is initiated, your work is stored in random access memory (RAM), and then the screen
is cleared. When the computer is in standby, it uses less power than when it is on. Your work returns
instantly to the screen when you resume from standby.
Hibernation saves your work to a hibernation file on the hard drive, and then shuts down the
computer. When the computer is in hibernation, it uses much less power than when it is in standby.
When the computer will be unused and disconnected from external power for an extended period,
shut down the computer and remove the battery pack to extend the life of the battery pack. For
details on battery pack storage, refer to "Storing a battery pack."
When a reliable power supply is unavailable
Be sure that hibernation remains enabled, especially if you are operating the computer on battery
power and do not have access to an external power supply. If the battery pack fails, hibernation
saves your work to a hibernation file and shuts down the computer.
It is recommended that if you pause your work when the power supply is uncertain, you take one of
the following actions:
32
●
Save your work, and then initiate standby.
●
Initiate hibernation.
●
Shut down the computer.
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Power
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When using wireless communication or readable or writable media (select
models only)
CAUTION To prevent possible audio and video degradation, or loss of audio or video
playback functionality, do not initiate standby or hibernation while reading or writing to a CD,
DVD, or external media card. To prevent loss of information, do not initiate standby or
hibernation while writing to a CD, DVD, or external media card.
Standby and hibernation interfere with the use of infrared and Bluetooth communication, and media.
Note the following guidelines:
ENWW
●
If the computer is in standby or hibernation, you cannot initiate an infrared or Bluetooth
transmission.
●
If standby or hibernation is accidentally initiated during playback of a medium such as a CD,
DVD, or external media card
●
Your playback may be interrupted.
●
You may see the following warning message: "Putting the computer into hibernation or
standby may stop the playback. Do you want to continue?" Click No.
●
You may need to restart the media to resume audio and video playback.
Standby and hibernation
33
Default power settings
This section explains the default standby, hibernation, and shutdown procedures. For information
about changing the function of the power features on the computer, refer to "Power options."
The controls and lights discussed in this section are illustrated in "Power control and light locations."
Turning the computer or display on or off
Task
Procedure
Result
Turn on the computer.
Press the power button.
●
The power lights are turned on.
●
The operating system loads.
●
The power lights are turned off.
●
The operating system shuts
down.
●
The computer is turned off.
Shut down the computer.
1.
Save your work and close all open
applications.
2.
Shut down the computer through the
operating system by selecting Start >
Turn Off Computer > Turn Off.
NOTE If the system is
unresponsive and you are unable
to shut down the computer with
these procedures, refer to "Using
emergency shutdown procedures."
Turn off the display while
the power is on.
Close the computer.
Closing the computer activates the
display switch, which initiates standby.
Using emergency shutdown procedures
CAUTION Emergency shutdown procedures result in the loss of unsaved information.
If the computer is unresponsive and you are unable to use normal Windows shutdown procedures,
try the following emergency procedures in the sequence provided:
34
●
Press ctrl+alt+delete. Then, select Shut Down > Turn Off.
●
Press and hold the power button for at least 5 seconds.
●
Disconnect the computer from external power and remove the battery pack.
Chapter 3
Power
ENWW
Initiating or resuming from standby
Task
Procedure
Result
Initiate standby.
●
With the computer on, press the hotkey to
initiate standby.
●
The power lights blink.
●
The screen clears.
●
Select Start > Turn Off Computer >
Stand by.
No action required.
●
The power lights blink.
●
●
The screen clears.
In Windows XP Professional, if Stand by
is not displayed:
●
Allow the system to initiate
standby.
a.
Press the down arrow.
b.
Select Stand by from the list.
c.
Click OK.
Close the computer.
If the computer is running on battery
power, the system initiates standby after
10 minutes of computer inactivity. (Default
setting)
Power settings and timeouts can be
changed using Power Options in Windows
Control Panel.
Resume from user-initiated
or system-initiated standby.
ENWW
●
Press the power button.
●
The power lights are turned on.
●
If the display was closed while the
computer was in standby, open the display.
●
Your work returns to the screen.
Default power settings
35
Initiating or restoring from hibernation
Hibernation cannot be initiated unless it is enabled. Hibernation is enabled by default.
To verify that hibernation remains enabled, Select Start> Control Panel > Performance and
Maintenance > Power Options >Hibernate tab. If hibernation is enabled, the Enable hibernation
check box is selected.
Task
Procedure
Result
Initiate hibernation.
●
Press the power button.
●
The power lights are turned off.
– or –
●
The screen clears.
●
Select Start > Turn Off Computer. Then,
hold down the shift key as you select
Hibernate.
In Windows XP Professional, if hibernate
is not displayed:
Allow the system to initiate
hibernation (with
hibernation enabled).
a.
Press the up or down arrow.
b.
Select Hibernate from the list.
c.
Click OK.
No action required. If the computer is running
●
on battery power, the system initiates hibernation
●
After 30 minutes of computer inactivity.
●
●
The power lights are turned off.
The screen clears.
When the battery pack reaches a critical
low-battery condition.
Power settings and timeouts can be changed
using Power Options in Windows Control Panel.
Restore from user-initiated
or system-initiated
hibernation.
Press the power button.*
●
The power lights are turned on.
●
Your work returns to the screen.
*If the system initiated hibernation because of a critical low-battery condition, connect external power or insert a
charged battery pack before you press the power button. (The system may not respond if the discharged battery pack
is the only power source.)
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Power options
You can change many default power settings in Windows Control Panel. For example, you can set
an audio alert to warn you when the battery pack reaches a low-power condition, or you can change
the default settings for the power button.
By default, when the computer is on:
●
Pressing the fn+f5 hotkey, called the "sleep button" by the operating system, initiates standby.
●
By default, the display switch turns off the display and initiates standby. The display switch is
activated by closing the display.
Accessing Power Options Properties
To access Power Options Properties:
●
Right-click the Power Meter icon in the notification area, at the far right of the taskbar, and then
click Adjust Power Properties.
– or –
●
Select Start > Control Panel > Performance and Maintenance > Power Options.
Displaying the Power Meter icon
By default, the Power Meter icon appears in the notification area, at the far right of the taskbar. The
icon changes shape to indicate whether the computer is running on battery or external power.
To show the Power Meter icon in the notification area:
1.
Select Start > Control Panel > Performance and Maintenance > Power Options.
2.
Click the Advanced tab.
3.
Select the Always show icon on the taskbar check box.
4.
Click Apply and then click OK.
To remove the Power Meter icon from the notification area:
1.
Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties.
2.
Click the Advanced tab.
3.
Clear the Always show icon on the taskbar check box.
4.
Click Apply and then click OK.
NOTE If you cannot see an icon you have placed in the notification area, at the far right of
the taskbar, click the arrow in the notification area to view hidden icons.
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Power options
37
Setting or changing a power scheme
The Power Schemes tab in the Power Options Properties dialog box assigns power levels to
system components. You can assign different schemes, depending on whether the computer is
running on battery or external power.
You can also set a power scheme that initiates standby or turns off the display or hard drive after a
time interval that you specify.
To set a power scheme:
1.
Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties.
2.
Click the Power Schemes tab.
3.
Select the power scheme you want to modify, and adjust options in the lists on the screen.
4.
Click Apply.
Setting a security prompt
You can add a security feature that prompts you for a password when the computer is turned on,
resumes from standby, or restores from hibernation.
To set a password prompt:
38
1.
Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties.
2.
Click the Advanced tab.
3.
Select the Prompt for password when computer resumes from standby check box.
4.
Click Apply.
Chapter 3
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Processor performance controls
CAUTION To prevent overheating, do not obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs, or clothing, to block the airflow. Overheating can damage the computer and
reduce processor performance.
NOTE In some cases, a computer may operate at a higher speed on external power than on
battery power. If the battery power is extremely low, the computer may attempt to conserve
power by reducing processor speed and graphics performance.
Windows XP enables you to manage the processor performance controls by selecting a power
scheme. The processing speed can be set for optimal performance or for optimal power conservation.
Processor performance controls are managed in the Power Options Properties dialog box. To
access Windows XP processor performance controls, Select Start > Control Panel > Performance
and Maintenance > Power Options > Power Schemes tab.
The power scheme you select determines how the processor performs when the computer is
plugged into external power or is running on battery power. Each power scheme for external power
or battery power sets a specific processor state.
After a power scheme has been set, no other intervention is required to control the performance of
the computer processor. The following table describes the processor performance on external and
battery power for the available power schemes.
Power scheme
Processor performance while on
external power
Processor performance while on
battery power
Home/Office Desk
Always runs at the highest performance
state.
Performance state is determined based on
CPU demand.
Portable/Laptop (default) *
Performance state is determined based on
CPU demand.
Performance state is determined based on
CPU demand.
Presentation
Performance state is determined based on
CPU demand.
CPU performance is lower on battery
power, then steadily decreases as the
battery discharges.
Always On
Always runs at the highest performance
state.
Always runs at the highest performance
state.
Minimal Power Management Performance state is determined based on
CPU demand.
Performance state is determined based on
CPU demand.
Max Battery
CPU performance is lower on battery
power, then steadily decreases as the
battery discharges.
Performance state is determined based on
CPU demand.
* It is recommended that you use the Portable/Laptop power scheme.
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Processor performance controls
39
Battery packs
When a charged battery pack is in the computer and the computer is not plugged into external
power, the computer runs on battery power. When the computer is plugged into external AC power,
the computer runs on AC power.
If the computer contains a charged battery pack and is running on external AC power supplied
through the AC adapter, the computer switches to battery power if the AC adapter is disconnected
from the computer.
You can keep a battery pack in the computer or in storage, depending on how you work. Keeping the
battery pack in the computer whenever the computer is plugged into external AC power enables the
battery pack to charge and also protects your work in case of a power outage. However, a battery
pack in the computer slowly discharges when the computer is turned off and not plugged into
external power.
Inserting or removing a battery pack
CAUTION To prevent loss of information when removing a battery pack that is the sole
power source, initiate hibernation or turn off the computer before removing the battery pack.
To insert a battery pack:
NOTE Battery packs may vary in appearance.
1.
Turn the computer upside down on a flat surface with the battery bay to the left.
2.
Insert the battery pack into the battery bay (1) and rotate it until it is seated (2).
The battery pack release latch automatically locks the battery into place.
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To remove a battery pack:
1.
Turn the computer upside down with the battery bay to the left.
2.
Slide the battery pack release latch (1) to release the battery pack.
3.
Pivot the battery pack (2) away from the computer and remove it from the computer (3).
Charging a battery pack
To prolong battery life and optimize the accuracy of battery charge displays:
WARNING! Do not charge the computer battery pack on board aircraft. Charging the battery
pack may damage aircraft electronic systems.
●
●
If you are charging a new battery pack:
●
Charge the battery pack while the computer is connected to external power through the AC
adapter.
●
When you charge the battery pack, charge it fully before turning on the computer.
If you are charging an in-use battery pack:
●
Allow the battery pack to discharge to about 10 percent of a full charge through normal use
before charging it.
●
When you charge the battery pack, charge it fully before turning on the computer.
A battery pack inserted in the computer charges whenever the computer is connected to external
power through an AC adapter, an optional expansion product, or an optional power adapter.
A battery pack inserted in the computer charges whether the computer is off or in use, but the battery
pack charges faster while the computer is off. Charging may be delayed if a battery pack is new, has
been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
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Battery packs
41
The battery light displays charge status:
●
On: the battery pack is charging.
●
Blinking: the battery pack has reached a low-battery condition and is not charging.
●
Blinking rapidly: The battery pack has reached a critical low-battery condition and is not charging.
●
Off: the battery pack is fully charged or not installed.
For information about determining the amount of charge in a battery pack, refer to "Monitoring the
charge of the battery pack."
Monitoring the charge of the battery pack
This section explains several ways to determine the amount of charge in a battery pack.
Obtaining accurate charge information
To increase the accuracy of all battery charge indicators:
●
Allow a battery pack to discharge to about 10 percent of a full charge through normal use before
charging it.
●
When you charge a battery pack, charge it fully before turning on the computer.
●
If a battery pack has been unused for one month or more, calibrate the battery pack instead of
simply charging it. For calibration instructions, refer to "Calibrating a battery pack."
Displaying charge information on the screen
This section explains how to access and interpret battery charge indicators.
Viewing charge displays
To view information about the status of any battery pack in the computer:
●
Double-click the Power Meter icon in the notification area, at the far right of the taskbar.
– or –
●
Select Start > Control Panel > Performance and Maintenance > Power Options > Power
Meter.
Interpreting charge indicators
Most charge indicators report battery status as both a percentage and as the number of minutes of
charge remaining:
●
The percentage indicates the approximate amount of charge remaining in the battery pack.
●
The time indicates the approximate running time remaining on the battery pack if the battery
pack continues to provide power at the current level. For example, the time remaining will
decrease when you start playing a DVD and will increase when you stop playing a DVD.
When a battery pack is charging, a lightning bolt icon may be superimposed over the battery icon on
the Power Meter screen.
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Managing low-battery conditions
The information in this section describes the alerts and system responses set at the factory. Some
low-battery condition alerts and system responses can be changed using Power Options in Windows
Control Panel. Preferences set using Power Options do not affect lights.
Identifying low-battery conditions
This section explains how to identify low-battery and critical low-battery conditions.
Low-battery condition
When a battery pack that is the sole power source for the computer reaches a low-battery condition,
the battery light blinks.
Critical low-battery condition
If a low-battery condition is not resolved, the computer enters a critical low-battery condition, and the
battery light blinks rapidly.
In a critical low-battery condition:
●
If hibernation is enabled and the computer is on or in standby, the computer initiates hibernation.
●
If hibernation is disabled and the computer is on or in standby, the computer remains briefly in
standby, and then shuts down and loses any unsaved information.
To verify that hibernation is enabled:
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1.
Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate.
2.
Be sure that the Enable hibernation support check box is selected.
Battery packs
43
Resolving low-battery conditions
CAUTION To reduce the risk of losing information when the computer reaches a critical lowbattery condition and has initiated hibernation, do not restore power until the power lights are
turned off.
When external power is available
To resolve a low-battery condition when external power is available, connect one of the following
adapters:
●
AC adapter
●
Optional expansion product
●
Optional power adapter
When a charged battery pack is available
To resolve a low-battery condition when a charged battery pack is available:
1.
Turn off the computer or initiate hibernation.
2.
Insert a charged battery pack.
3.
Turn on the computer.
When no power source is available
To resolve a low-battery condition when no power source is available:
●
Initiate hibernation.
– or –
●
Save your work and shut down the computer.
When the computer cannot restore from hibernation
To resolve a low-battery condition when the computer lacks the power to restore from hibernation:
44
1.
Insert a charged battery pack or plug the computer into external power.
2.
Restore from hibernation by pressing the power button.
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Calibrating a battery pack
When to calibrate
Even if a battery pack is heavily used, it should not be necessary to calibrate it more than once a
month. It is not necessary to calibrate a new battery pack. Calibrate a battery pack under the
following conditions:
●
When battery charge displays seem inaccurate
●
When you observe a significant change in battery run time
●
When the battery pack has been unused for one month or more
How to calibrate
Three steps are involved in calibrating a battery pack: fully charging, fully discharging, and then fully
recharging.
Step 1: Charging the battery pack
A battery pack can charge whether the computer is off or in use, but it will charge faster when the
computer is off.
WARNING! Do not charge the computer battery pack on board aircraft. Charging the battery
pack may damage aircraft electronic systems.
To charge the battery pack:
1.
Insert the battery pack into the computer.
2.
Connect the computer to an AC adapter, optional power adapter, or optional expansion product,
and then plug the adapter or device into external power.
The battery light on the computer is turned on.
3.
Leave the computer plugged into external power until the battery pack is fully charged.
The battery light on the computer is turned off.
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Battery packs
45
Step 2: Discharging the battery pack
Before you begin a full discharge, disable hibernation.
To disable hibernation:
1.
Select Start > Control Panel > Performance and Maintenance > Power Options > Hibernate.
2.
Clear the Enable hibernation check box.
3.
Click Apply.
The computer must remain on while the battery pack is being discharged. The battery pack can
discharge whether or not you are using the computer but will discharge faster while the computer is
in use.
●
If you plan to leave the computer unattended during the discharge, save your information before
beginning the discharge procedure.
●
If you use the computer occasionally during the discharge procedure and have set energysaving timeouts, expect the following performance from the system during the discharge process:
●
The monitor will not turn off automatically.
●
Hard drive speed will not decrease automatically when the computer is idle.
●
System-initiated hibernation will not occur.
To fully discharge a battery pack:
1.
Right-click the Power Meter icon in the notification area, at the far right of the taskbar, and then
click Adjust Power Properties.
– or –
Access the Power Schemes tab by selecting Start > Control Panel > Performance and
Maintenance > Power Options > Power Schemes tab.
46
2.
Record the 4 settings listed in the Running on batteries and Plugged In columns so that you
can reset them after the calibration.
3.
Set the 4 options to Never.
4.
Click OK.
5.
Disconnect the computer from its external power source, but do not turn off the computer.
6.
Run the computer on battery power until the battery pack is fully discharged. The battery light
begins to blink when the battery pack has discharged to a low-battery condition. When the
battery pack is fully discharged, the battery light is turned off and the computer shuts down.
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Step 3: Recharging the battery pack
To recharge the battery pack:
1.
Plug the computer into external power and maintain external power until the battery pack is fully
recharged. When the battery pack is recharged, the battery light on the computer is turned off.
You can use the computer while the battery pack is recharging, but the battery pack will charge
more quickly if the computer is off.
2.
If the computer is off, turn it on when the battery pack is fully charged and the battery light is
turned off.
3.
Access the Power Schemes tab by selecting Start > Control Panel > Performance and
Maintenance > Power Options > Power Schemes tab.
4.
Reenter the settings that you recorded for the items in the Plugged In column and the Running
on Batteries column.
5.
Click OK.
CAUTION After calibrating the battery pack, reenable hibernation. Failure to reenable
hibernation may result in a complete battery discharge and potential information loss.
To reenable hibernation, select Start > Control Panel > Performance and Maintenance >
Power Options > Hibernate. Select the Enable hibernation check box, and then click Apply.
Conserving battery power
Using the battery conservation procedures and settings described in this section extends the time
that a battery pack can run the computer from a single charge.
Conserving power as you work
To conserve power as you use the computer:
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●
Turn off wireless and local area network (LAN) connections and exit modem applications when
you are not using them.
●
Disconnect external devices that you are not using that are not plugged into an external power
source.
●
Stop or remove any optional external media cards that you are not using.
●
Remove a CD or DVD that you are not using.
●
Use the fn+f7 and fn+f8 hotkeys to adjust screen brightness as you need it.
●
Use optional powered speakers instead of the internal speakers, or adjust system volume as
you need it.
●
Turn off a device connected to the S-Video-out jack.
●
If you leave your work, initiate standby or hibernation, or shut down the computer.
Battery packs
47
Selecting power conservation settings
To set the computer to conserve power:
●
Select a short wait for the screen saver and select a screen saver with minimal graphics and
motion.
To access screen saver settings:
Select Start > Control Panel > Appearance and Themes > Choose a screen saver.
●
Select a Power Scheme with low power-use settings. For more information, refer to "Setting or
changing a power scheme."
Storing a battery pack
WARNING! To avoid potential safety issues, use only the battery pack provided with the
computer, a replacement battery pack provided by HP, or a compatible battery pack
purchased as an accessory from HP.
CAUTION To prevent damage to a battery pack, do not expose it to high temperatures for
extended periods of time.
If a computer will be unused and disconnected from external power for more than 2 weeks, remove
the battery pack and store it separately.
To prolong the charge of a stored battery pack, place it in a cool, dry place.
Calibrate a battery pack before using it if it has been stored for one month or more.
Disposing of a used battery pack
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a
battery pack; short the external contacts on a battery pack; or dispose of a battery pack in fire
or water. Do not expose a battery pack to temperatures above 60˚C (140˚F).
Refer to the Regulatory, Safety, and Environmental Notices for battery disposal information.
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4
Drives
Drive care
Drives are fragile computer components that must be handled with care. The following cautions
apply to all drives. Additional cautions are included with the procedures to which they apply.
CAUTION To reduce the risk of damage to the computer, damage to a drive, or loss
information, observe these precautions:
Initiate standby before you move a computer or external hard drive from one location to
another.
Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop or compress the drive.
Before removing or inserting a drive, shut down the computer. If you are unsure whether the
computer is off or in hibernation, turn the computer on, and then shut it down through the
operating system.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer when the drive is writing to a medium. The
write process is sensitive to vibration.
When the battery pack is the only source of power, ensure that the battery pack is sufficiently
charged before writing to a medium.
Avoid exposing a drive to temperature or humidity extremes.
Avoid exposing a drive to liquids. Do not spray it with cleaning products.
Remove the medium from a drive before removing the drive from the drive bay, or traveling
with, shipping, or storing a drive.
If a drive must be mailed, place the drive in a bubble-pack mailer or other suitable protective
packaging and label the package “FRAGILE.”
Avoid exposing a drive to magnetic fields. Security devices with magnetic fields include airport
walk-through devices and security wands. The airport security devices that check carry-on
luggage, such as conveyor belts, use x-rays instead of magnetism and will not damage a drive.
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49
IDE drive light
The IDE drive light blinks when either the primary hard drive or an optical drive is being accessed.
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Hard drive
CAUTION To prevent system lockup and loss of information:
Shut down the computer before removing the hard drive from the hard drive bay. Do not
remove the hard drive while the computer is on, in standby, or in hibernation.
If you are not sure whether the computer is off or in hibernation, turn the computer on by
pressing the power button. Then shut down the computer through the operating system.
To remove the hard drive:
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1.
Save your work.
2.
Shut down the computer and close the display.
3.
Turn the computer upside down, with the hard drive bay toward you.
4.
Loosen the 2 hard drive cover screws (1).
5.
Lift the hard drive cover away from the computer (2).
6.
Disconnect the hard drive (1) by sliding it to the right.
Hard drive
51
7.
Lift the hard drive away from the computer (2).
To install a hard drive:
52
1.
Lower the hard drive into the hard drive bay (1).
2.
Slide the hard drive toward the hard drive connector (2) until it is fully seated.
3.
Align the tabs (1) on the hard drive cover with the notches on the computer.
4.
Close the cover (2).
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5.
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Tighten the hard drive cover screws (3).
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53
Optical drives
An optical drive, such as a DVD-ROM drive, supports optical discs (CDs and DVDs). These discs are
used to store or transport data and to play music and movies. DVDs have a higher capacity than CDs.
The computer can read or write to optical drives as described in the following table.
Type of Optical Drive
Read CD and
DVD-ROM
Write to CD-RW
Write to DVD
±RW/R
LightScribe
DVD/CD-RW Drive
Yes
Yes
No
No
DVD±RW Double Layer
Yes
Yes
Yes
No
LightScribe DVD±RW Double
Layer
Yes
Yes
Yes
Yes
Some of the optical drives listed may not be supported by your computer. The listed drives are not necessarily all of the
supported optical drives.
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Inserting an optical disc
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the media tray.
3.
Pull out the tray (2).
4.
Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over
the tray spindle, with the label-side up.
NOTE If the tray is not fully accessible, tilt the disc carefully to position it over the
spindle.
5.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6.
Close the media tray.
NOTE After you insert a disc, a short pause is normal. If you have not selected a default
media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the
media content.
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55
Removing an optical disc (with power)
If the computer is running on external or battery power:
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the media tray, and then pull out the
tray (2).
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disk by the edges and avoid touching the flat surfaces.
NOTE If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.
56
Close the media tray and place the disc in a protective case.
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Removing an optical disc (without power)
If external or battery power is unavailable:
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently until the tray is released, and then pull out the tray (2).
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disk by the edges and avoid touching the flat surfaces.
NOTE If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.
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Close the media tray and place the disc in a protective case.
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57
Avoiding standby or hibernation
CAUTION To prevent possible audio and video degradation, or loss of audio or video
playback functionality, do not initiate standby or hibernation while reading or writing to a CD or
DVD.
To prevent loss of data, do not initiate standby or hibernation when writing to a CD or DVD.
If standby or hibernation is accidentally initiated during playback of a drive medium (such as a CD or
DVD):
58
●
Your playback may be interrupted.
●
You may see the following warning: "Putting the computer into hibernation or standby may stop
the playback. Do you want to continue?" Click No.
●
You may need to restart the CD or DVD to resume audio and video playback.
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5
Multimedia
Multimedia hardware
Using the optical drive
The optical drive allows you to play, copy, and create CDs or DVDs, depending on the type of
installed drive and installed software.
Identifying the installed optical drive
To view the type of optical drive installed in the computer:
▲
Select Start > My Computer.
The type of optical drive installed in the computer is displayed under Devices with Removable
Storage.
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59
Inserting an optical disc
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the media tray.
3.
Pull out the tray (2).
4.
Hold the CD or DVD by the edges to avoid touching the flat surfaces, and position the disc over
the tray spindle, with the label-side up.
NOTE If the tray is not fully accessible, tilt the disc carefully to position it over the
spindle.
5.
Gently press the disc (3) down onto the tray spindle until the disc snaps into place.
6.
Close the media tray.
NOTE After you insert a disc, a short pause is normal. If you have not selected a default
media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the
media content.
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Removing an optical disc (with power)
If the computer is running on external or battery power:
1.
Turn on the computer.
2.
Press the release button (1) on the drive bezel to release the media tray, and then pull out the
tray (2).
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disk by the edges and avoid touching the flat surfaces.
NOTE If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.
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Close the media tray and place the disc in a protective case.
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61
Removing an optical disc (without power)
If external or battery power is unavailable:
1.
Insert the end of a paper clip (1) into the release access in the front bezel of the drive.
2.
Press in gently until the tray is released, and then pull out the tray (2).
3.
Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer
edges of the disc. Hold the disk by the edges and avoid touching the flat surfaces.
NOTE If the tray is not fully accessible, tilt the disc carefully as you remove it.
4.
62
Close the media tray and place the disc in a protective case.
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Using media activity hotkeys
Media activity hotkeys are combinations of the fn key (1) and 4 of the function keys. You can use
these keys to control the play of an audio CD or a DVD that is inserted in the optical drive.
NOTE To control the play of an inserted video CD, use the media activity controls in your
video CD player application.
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●
To play, pause, or resume an inserted audio CD or a DVD, press fn+f9 (2).
●
To stop an inserted audio CD or a DVD that is playing, press fn+f10 (3).
●
To play the previous track of an audio CD or the previous chapter of a DVD that is playing,
press fn+f11 (4).
●
To play the next track of an audio CD or the next chapter of a DVD that is playing, press fn+f12
(5).
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63
Using the audio features
The following illustration and table describe the audio features of the computer.
Component
Description
(1)
Volume down button
Decreases computer sound.
(2)
Volume up button
Increases computer sound.
(3)
Volume mute button
Turns off computer sound.
(4)
Audio-in (microphone) jack
Connects an optional computer headset or microphone.
(5)
Audio-out (headphone) jack
Connects optional optional powered stereo speakers, headphones,
ear buds, headset, or television audio.
NOTE On select models, this jack can also be used to
transmit S/PDIF digital audio.
(6)
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Speakers (2)
Multimedia
Produce computer sound.
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Using the audio-in (microphone) jack
The computer is equipped with a microphone jack that supports an optional monaural (single sound
channel) microphone. Select models support a stereo (dual sound channel) microphone.
NOTE When connecting a microphone to the microphone jack, use a microphone with a 3.5mm plug.
Using the audio-out (headphone) jack
WARNING! To reduce the risk of personal injury, adjust the volume before putting on
headphones, earbuds, or a headset.
In addition to connecting headphones, the headphone jack is used to connect the audio function of
an audio/video device such as a television or VCR. On select models, the computer can also
transmit S/PDIF digital audio signals through the audio-out jack.
When connecting a device to the headphone jack use only a 3.5-mm stereo plug.
NOTE When a device is connected to the headphone jack, the internal speakers are disabled.
Using S/PDIF digital audio (select models only)
S/PDIF (Sony/Philips Digital Interface) or digital audio provides enhanced audio performance,
including surround sound and other high-end audio output.
For digital audio connections, connect the S/PDIF digital audio plug to the digital audio connector on
your audio/video equipment.
NOTE In order to use S/PDIF with your headphone jack, you will need an optional mini TOS
link cable and/or adapter.
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65
Adjusting the volume
You can adjust the volume using the following controls:
●
●
Computer volume buttons:
●
To mute or restore volume, press the volume mute button.
●
To decrease the volume, press the volume down button.
●
To increase the volume, press the volume up button.
Microsoft® Windows® volume control:
a.
Click the Volume icon in the notification area, at the far right of the taskbar.
b.
Increase or decrease the volume by moving the slider up or down. Select the Mute check
box to mute the volume.
– or –
a.
Double-click the Volume icon in the notification area.
b.
In the Volume Control column, increase or decrease the volume by moving the Volume
slider up or down. You can also adjust the balance or mute the volume.
If the Volume icon is not displayed in the notification area, follow the steps below to place it
there:
a.
Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and
Audio Devices.
b.
Click the Volume tab.
c.
Select the Place volume icon in the taskbar check box.
d.
Click Apply.
Volume can also be adjusted within some applications.
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Using the video features
The computer includes the following video features:
●
S-Video-out jack that connects a range of video components that allow you to maximize your
multimedia features
●
External monitor port that connects a television, monitor, or projector to the computer
Using the external monitor port
The external monitor port connects an external display device to the computer.
To connect a display device to the computer, connect the device cable to the external monitor port.
NOTE If a properly connected external display device does not display an image, press fn
+f4 to transfer the image to the device.
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Using the S-Video-out jack
The 7-pin S-Video-out jack connects the computer to an optional S-Video device such as a
television, VCR, camcorder, overhead projector, or video capture card.
The computer can support one S-Video device connected to the S-Video-out jack, while
simultaneously supporting an image on the computer display or on any other supported external
display.
NOTE To transmit video signals through the S-Video-out jack, you need an S-Video cable,
available from most electronics retailers. If you are combining audio and video functions, such
as playing a DVD movie on your computer and displaying it on your television, you also need
a standard audio cable connected to the headphone jack, available from most electronics
retailers.
NOTE The S-Video connection provides a higher quality image than a composite-video
connection.
To connect a video device to the S-Video-out jack:
1.
Plug one end of the S-Video cable into the S-Video-out jack on the computer.
2.
Connect the other end of the cable to the video device, as instructed in the documentation
included with the device.
3.
Press the fn+f4 keys to switch the image between display devices connected to the computer.
NOTE If the S-Video-out jack on the computer is not accessible because the computer is
connected to an optional expansion product, connect the S-Video cable to the S-Video-out
jack on the expansion product.
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Remote control (select models only)
This section provides information on using the HP Mobile Remote Control (shipped with select
computer models only). Two different remote control models are covered in this section: one that fits
in the PC Card slot and one that fits in the ExpressCard slot.
NOTE Depending on your computer model, you may not have both a PC Card slot and an
ExpressCard slot. Refer to the computer user guide.
The following illustration identifies the 2 remote controls.
(1)
HP Mobile Remote Control (PC Card version)
For more information, refer to "HP Mobile Remote Control (PC Card
version)."
(2)
HP Mobile Remote Control (ExpressCard version)
For more information, refer to "HP Mobile Remote Control
(ExpressCard version)."
HP Mobile Remote Control (PC Card version)
The following sections provide information on the PC Card remote control. For information on the
ExpressCard remote control, refer to "HP Mobile Remote Control (ExpressCard version)."
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Inserting the battery (PC Card version)
WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
To insert the battery into the HP Mobile Remote Control (PC Card version):
1.
70
On the back of the remote control, turn the battery compartment cover counterclockwise (1) and
remove it (2).
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2.
With the positive side of the battery facing up, insert the battery into the compartment.
3.
Insert the tabs on the battery compartment cover into the slots in the battery compartment and
turn the cover clockwise to close.
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71
Storing the remote control in the PC Card slot
The HP Mobile Remote Control (PC Card version) can be stored in the PC Card slot of the computer
for convenience and safety.
CAUTION To prevent damage to the computer and remote control, do not insert the PC
Card version of the remote control or a PC Card into the ExpressCard slot (select computer
models only).
The PC Card slot or slot insert may display the following icon.
To store the remote control:
NOTE Your computer model may look different than the illustrations in this section. Refer to
the computer user guide for the location of the PC Card slot.
1.
Remove the PC Card slot insert.
2.
Gently slide the remote control into the PC Card slot until it is firmly in place.
CAUTION If the remote control does not easily slide into the slot, be sure you are
inserting the remote control into the correct slot.
To remove the remote control from the PC Card slot:
72
1.
Press the PC Card slot eject button to release the remote control.
2.
Pull the remote control out of the slot.
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Button quick reference (PC Card version)
This section provides information on the button functions of the HP Mobile Remote Control (PC Card
version).
When the computer is off:
●
Press the power button (1) to start the computer in Windows.
●
Press the DVD Menu button (2) to open QuickPlay DVD mode (select computer models only).
●
Press the Music button (3) to open QuickPlay music mode (select computer models only).
Button
Function in Microsoft® Windows®
Function in QuickPlay (select models only)
Power
If the computer is
Press to turn QuickPlay off.
DVD Menu
●
On, briefly press to initiate hibernation.
●
In standby, briefly press to resume from
standby.
●
In hibernation, briefly press to restore from
hibernation.
If the computer is
●
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On, press to open the default Windows
DVD player.
●
On and playing a DVD, press to view the
menu of the DVD.
●
In standby, press briefly to resume from
standby.
●
In hibernation, press to open QuickPlay
DVD mode (select computer models only).
●
In QuickPlay music mode, press to switch
to QuickPlay DVD mode.
●
When a DVD is playing, press to view the
menu of the DVD.
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73
74
Button
Function in Microsoft® Windows®
Function in QuickPlay (select models only)
Music
●
In Windows, press to open the default
Windows music player.
In QuickPlay DVD mode, press to switch to
QuickPlay music mode.
●
In standby, press briefly to resume from
standby.
●
In hibernation, press to open QuickPlay
music mode (select computer models only).
Stop
Press to stop the current media activity, such as
playing, rewinding, etc.
Press to stop the current media activity, such as
playing, rewinding, etc.
Rewind
Press to rewind the selected media.
Press to rewind the selected media.
Play/Pause
●
Media not playing, press to play the media.
●
Media not playing, press to play the media.
●
Media playing, press to pause the media.
●
Media playing, press to pause the media.
Fast Forward
Press to fast forward the selected media.
Press to fast forward the selected media.
Volume Up
Press to increase system volume.
Press to increase system volume.
Volume Down
Press to decrease system volume.
Press to decrease system volume.
Mute
●
Press to mute system volume.
●
Press to mute system volume.
●
If muted, press to restore system volume.
●
If muted, press to restore system volume.
Previous
Press to go back to the previous track or chapter. Press to go back to the previous track or chapter.
Next
Press to go to the next track or chapter.
Press to go to the next track or chapter.
Up
Navigation. Press to scroll up.
Navigation. Press to scroll up.
Left
Navigation. Press to scroll left.
Navigation. Press to scroll left.
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Multimedia
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Button
Function in Microsoft® Windows®
Function in QuickPlay (select models only)
Ok
Navigation. Press to select an item on the
screen.
Navigation. Press to select an item on the
screen.
Right
Navigation. Press to scroll right.
Navigation. Press to scroll right.
Down
Navigation. Press to scroll down.
Navigation. Press to scroll down.
Back
Press to emulate the “back” function of the alt
+left arrow command in the active application.
●
In music mode, press to move up one
directory level in the My Music display.
●
In DVD mode, this button is inactive.
Information
Press to view information about a selected item
in an application (if available).
Press to display battery and volume status.
If playing a DVD, the DVD title, chapter, and
time information is also displayed.
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Print
Press to open the print options window of the
active application.
None
Photo
Press to open the default Windows picture
application.
None
Media
Press to open the default Windows media
application.
None
Switch Screens
Press to switch the computer image between
the computer display and an external display.
Press to switch the computer image between
the computer display and an external display.
Multimedia hardware
75
HP Mobile Remote Control (PC Card version) component functions
The infrared lens on the remote control links the remote control to the computer. The link requires a
line-of-sight path between the infrared lens on the remote control and the infrared lens on the
computer.
Things to remember:
●
The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select
computer models only), and InterVideo Home Theater software (select computer models only).
Each button responds according to which application is active.
NOTE Refer to the InterVideo Home Theater on-screen help for remote control
information.
NOTE For information on using QuickPlay, refer to the QuickPlay online Help.
76
●
Some remote control buttons perform the same functions as computer buttons. For example,
the DVD button on the remote control and the DVD button on the computer have the same
functions and can be used interchangeably.
●
Some remote control buttons perform the same functions as computer hotkeys. Refer to the
computer user guide for information on supported hotkeys.
●
Other remote control buttons provide functions that are not duplicated by computer buttons or
preset key combinations.
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Multimedia
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HP Mobile Remote Control (ExpressCard version)
The following sections provide information on the ExpressCard remote control. For information on
the PC Card remote control, refer to "HP Mobile Remote Control (PC Card version)."
Inserting the battery (ExpressCard version)
WARNING! Risk of explosion if battery is replaced by an incorrect type. Dispose of used
batteries according to the instructions.
To insert the battery into the HP Mobile Remote Control (ExpressCard version):
1.
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On the back of the remote control, lift the battery compartment cover (1) and remove it (2).
Multimedia hardware
77
78
2.
With the positive side of the battery facing up, insert the battery into the compartment.
3.
Replace the battery compartment cover.
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Multimedia
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Storing the remote control in the ExpressCard slot
The HP Mobile Remote Control (ExpressCard version) can be stored in the ExpressCard slot of the
computer for convenience and safety.
CAUTION To prevent damage to the computer and remote control, do not insert the
ExpressCard version of the remote control or an ExpressCard into the PC Card slot (select
computer models only).
The ExpressCard slot or slot insert may display the following icon.
To store the remote control:
NOTE Your computer model may look different than the illustrations in this section. Refer to
the computer user guide for the location of the ExpressCard slot.
1.
Remove the ExpressCard slot insert.
2.
Gently slide the remote control into the ExpressCard slot until it is firmly in place. Ensure that it
lies flush with the edge of the computer.
CAUTION If the remote control does not easily slide into the slot, be sure you are
inserting the remote control into the correct slot.
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Multimedia hardware
79
To remove the remote control from the ExpressCard slot:
●
●
If the ExpressCard slot has an eject button:
●
Press the ExpressCard slot eject button to release the remote control.
●
Pull the remote control out of the slot.
If the ExpressCard slot does not have an eject button:
●
Gently push in on the remote control to release it.
●
Pull the remote control out of the slot.
Button quick reference (ExpressCard version)
This section provides information on the button functions of the HP Mobile Remote Control
(ExpressCard version).
When the computer is off:
●
Press the power button (1) to start the computer in Windows.
●
Press the Media button (2) to open QuickPlay (select computer models only).
●
Press the DVD Menu button (3) to open QuickPlay DVD mode (select computer models only).
●
Press the Music button (4) to open QuickPlay music mode (select computer models only).
Button
Function in Microsoft® Windows®
Function in QuickPlay (select models only)
Power
If the computer is
Press to turn QuickPlay off.
Switch Screens
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Chapter 5
●
On, briefly press to initiate hibernation.
●
In standby, briefly press to resume from
standby.
●
In hibernation, briefly press to restore from
hibernation.
Press to switch the computer image between
the computer display and an external display.
Multimedia
Press to switch the computer image between
the computer display and an external display.
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Button
Function in Microsoft® Windows®
Function in QuickPlay (select models only)
Media
Press to open QuickPlay (select computer
models only) or the default music application.
None
DVD Menu
If the computer is
●
In QuickPlay music mode, press to switch
to QuickPlay DVD mode.
●
When a DVD is playing, press to view the
menu of the DVD.
●
Music
●
On and playing a DVD, press to view the
menu of the DVD.
●
In standby, press briefly to resume from
standby.
●
In hibernation, press to open QuickPlay
DVD mode (select computer models only).
If the computer is
●
On, press to open the default music player.
●
In standby, press briefly to resume from
standby.
●
In hibernation, press to open QuickPlay
music mode (select computer models only).
Channel/ Page Up ●
Channel/ Page
Down
Press to change channels in ascending
order.
●
Press to emulate the pg up key on a
keyboard.
●
Press to change channels in descending
order.
●
Press to emulate the pg dn key on a
keyboard.
In QuickPlay DVD mode, press to switch to
QuickPlay music mode.
Press to navigate backward a page.
Press to navigate forward a page.
Stop
Press to stop the current media activity, such as
playing, rewinding, etc.
Press to stop the current media activity, such as
playing, rewinding, etc.
Rewind
Press to rewind the selected media.
Press to rewind the selected media.
Play/Pause
●
Media not playing, press to play the media.
●
Media not playing, press to play the media.
●
Media playing, press to pause the media.
●
Media playing, press to pause the media.
Fast Forward
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On, press to open the default Windows
DVD player.
Press to fast forward the selected media.
Press to fast forward the selected media.
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81
Button
Function in Microsoft® Windows®
Previous
Press to go back to the previous track or chapter. Press to go back to the previous track or chapter.
Next
Press to go to the next track or chapter.
Press to go to the next track or chapter.
Up
Navigation. Press to scroll up.
Navigation. Press to scroll up.
Left
Navigation. Press to scroll left.
Navigation. Press to scroll left.
Ok
Navigation. Press to select an item on the
screen.
Navigation. Press to select an item on the
screen.
Right
Navigation. Press to scroll right.
Navigation. Press to scroll right.
Down
Navigation. Press to scroll down.
Navigation. Press to scroll down.
Back
Press to emulate the “back” function of the alt
+left arrow command in the active application.
●
In music mode, press to move up one
directory level in the My Music display.
●
In DVD mode, this button is inactive.
Information
Press to view information about a selected item
in an application (if available).
Function in QuickPlay (select models only)
Press to display battery and volume status.
If playing a DVD, the DVD title, chapter, and
time information is also displayed.
Volume Down
Press to decrease system volume.
Press to decrease system volume.
Mute
●
Press to mute system volume.
●
Press to mute system volume.
●
If muted, press to restore system volume.
●
If muted, press to restore system volume.
Volume Up
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Chapter 5
Press to increase system volume.
Multimedia
Press to increase system volume.
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HP Mobile Remote Control (ExpressCard version) component functions
The infrared lens on the remote control links the remote control to the computer. The link requires a
line-of-sight path between the infrared lens on the remote control and the infrared lens on the
computer.
Things to remember:
●
The HP Mobile Remote Control operates within Microsoft® Windows®, QuickPlay (select
computer models only), and InterVideo Home Theater software (select computer models only).
Each button responds according to which application is active.
NOTE Refer to the InterVideo Home Theater on-screen help for remote control
information.
NOTE For information on using QuickPlay, refer to the QuickPlay online Help.
●
Some remote control buttons perform the same functions as computer buttons. For example,
the DVD button on the remote control and the DVD button on the computer have the same
functions and can be used interchangeably.
●
Some remote control buttons perform the same functions as computer hotkeys. Refer to the
computer user guide for information on supported hotkeys.
●
Other remote control buttons provide functions that are not duplicated by computer buttons or
preset key combinations.
Troubleshooting the remote control
Refer to the following table for help in troubleshooting remote control problems.
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Problem
Possible solution
My remote control is not working.
●
Be sure you have a clear line of sight from the remote control
to the IR port on the computer or expansion product.
●
Be sure that you are within range of the IR port on the
computer or expansion product.
●
Be sure the battery is properly installed and has a charge.
Replace the battery if necessary.
●
Be sure you are using the remote control with a supported
computer or expansion product.
My remote control will not fit into the
slot for storage.
Be sure you are inserting the remote control into the proper slot on
the computer. A PC Card remote control must be inserted into the
PC Card slot and an ExpressCard remote control must be inserted
into the ExpressCard slot.
I cannot remove the remote control
from the slot.
Depending on your remote control model, refer to the removal
instructions in either "Storing the remote control in the PC Card slot"
or "Storing the remote control in the ExpressCard slot."
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83
Multimedia software
The computer includes preinstalled multimedia software. Some models may be shipped with
additional multimedia software on an optical disc.
Depending on the hardware and software included with the computer, the following multimedia tasks
may be supported:
●
Playing digital media, including audio and video CDs, audio and video DVDs, and Internet radio
●
Creating or copying data CDs
●
Creating, editing, and burning audio CDs
●
Creating, editing, and burning a video or movie to a DVD or video CD
NOTE For details about using software included with the computer, refer to the software
user guides. These guides may be provided on CD or as online help files within the specific
application. User guides may also be found on the software manufacturer’s Web site.
Identifying preinstalled multimedia software
To view and access the preinstalled multimedia software on the computer:
▲
Select Start > All Programs.
You can also reinstall multimedia software on the computer. Select Start > All Programs >
Software Setup.
Installing multimedia software from a CD (select models only)
To install multimedia software from a CD included with the computer:
1.
Insert the multimedia software CD into the optical drive.
2.
When the installation wizard opens, follow the installation instructions on the screen.
3.
Restart the computer if prompted.
Repeat the installation procedure for all multimedia software on CD that you want to install.
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Using multimedia software
To use the multimedia software installed on the computer:
1.
Select Start > All Programs, and then open the multimedia application you want to use. For
example, if you want to use Windows Media Player to play an audio CD, select Windows
Media Player.
NOTE Some applications may be located in subfolders.
2.
Insert the media disc, such as an audio CD, into the optical drive.
3.
Follow the instructions on the screen.
– or –
1.
Insert the media disc, such as an audio CD, into the optical drive.
An AutoPlay dialog box opens.
2.
Click the multimedia task you want to perform from the list of installed multimedia applications.
3.
Click OK.
NOTE The AutoPlay dialog box allows you to select a default multimedia application for
the media disc. After you select a multimedia application from the list, click the Always
do the selected action box.
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85
Protecting playback
To prevent the loss of playback or playback quality:
●
Save your work and close all open applications before playing a CD or a DVD.
●
Do not connect or disconnect hardware while playing a disc.
To prevent the loss of playback while the computer is in Windows, do not initiate standby or
hibernation while playing a disc. If standby or hibernation is initiated while a disc is in use, you may
see the warning message “Putting the computer into Hibernation or Standby might stop the playback.
Do you want to continue?” If this message is displayed, select No. After you select No:
●
Playback may resume.
– or –
●
Playback may stop and the screen may clear. To return to playing the CD or DVD, press the
power button and then restart the disc.
Protecting the CD or DVD write process
CAUTION To prevent loss of information and damage to a disc:
Before writing to a disc, connect the computer to a reliable external power source. Do not
write to a disc while the computer is running on battery power.
Before writing to a disc, close all open applications except the disc software you are using.
Do not copy directly from a source disc to a destination disc or from a network drive to a
destination disc. Instead, copy from a source disc or network drive to your hard drive, and
then copy from your hard drive to the destination disc.
Do not use the computer keyboard or move the computer while the computer is writing to a
disc. The write process is sensitive to vibration.
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Changing DVD region settings
Most DVDs that contain copyrighted files also contain region codes. The region codes help protect
copyrights internationally.
You can play a DVD containing a region code only if the region code on the DVD matches the region
setting on your DVD drive.
If the region code on a DVD does not match the region setting on your drive, the following message
is displayed when you insert the DVD: “Playback of content from this region is not permitted.” To play
the DVD, you must change the region setting on your DVD drive. DVD region settings can be
changed through the operating system or through some DVD players.
CAUTION The region settings on your DVD drive can be changed only 5 times.
The region setting you select the fifth time becomes the permanent region setting on the DVD
drive.
The number of allowable region changes remaining on the drive is displayed in the Changes
remaining field on the DVD Region tab. The number in the field includes the fifth and
permanent change.
To change settings through the operating system:
1.
Select Start > My Computer.
2.
Right-click in the window and select Properties> Hardware tab > Device Manager.
3.
Click DVD/CD-ROM drives, right-click the DVD drive for which you want to change region
settings, and then click Properties.
4.
Make the desired changes on the DVD Region tab.
5.
Click OK.
Observing the copyright warning
It is a criminal offense, under applicable copyright laws, to make unauthorized copies of copyrightprotected material, including computer programs, films, broadcasts, and sound recordings. Do not
use this computer for such purposes.
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Multimedia software
87
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Chapter 5
Multimedia
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6
External Media Cards
Media Reader cards (select models only)
Optional digital cards provide secure data storage and convenient data sharing. SD I/O cards provide
extended input/output functions, such as wireless LAN and digital TV tuning. These cards are often
used with digital-media-equipped cameras and PDAs as well as with other computers.
The Media Reader (select models only) supports the following digital card formats:
●
Secure Digital (SD) Memory Card
●
Secure Digital Input/Output (SD I/O)
●
MultiMediaCard (MMC)
●
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
SmartMedia (SM)
●
xD-Picture Card (XD)
CAUTION To avoid damaging the digital card or the computer, do not insert any type of
adapter into the Media Reader.
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Media Reader cards (select models only)
89
Inserting a digital card
CAUTION To prevent damage to the digital card connectors, use minimal force to insert a
digital card.
To insert a digital card:
1.
Hold the digital card label-side up, with the connectors facing the computer.
2.
Gently slide the card into the Media Reader until the card is seated.
The operating system will issue a sound to indicate that a device has been connected.
NOTE The first time you insert a digital card, the "Found New Hardware" message is
displayed in the notification area, at the far right of the taskbar.
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External Media Cards
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Stopping or removing a digital card
CAUTION To prevent loss of data or an unresponsive system, stop the digital card before
removing it.
To stop or remove a digital card:
1.
Close all files and applications that are associated with the digital card.
NOTE To stop a data transfer, click Cancel in the operating system Copying window.
2.
To stop the digital card:
a.
Double-click the Safely Remove Hardware icon in the notification area, at the far right of
the taskbar.
NOTE To display the Safely Remove Hardware icon, click Show Hidden Icons in
the notification area.
3.
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b.
Click the digital card listing.
c.
Click Stop.
Gently pull the card out of the slot.
Media Reader cards (select models only)
91
PC Cards (select models only)
A PC Card is a credit card-sized accessory designed to conform to the standard specifications of the
Personal Computer Memory Card International Association (PCMCIA). The PC Card slot (select
models only) supports
●
32-bit (CardBus) and 16-bit PC Cards.
●
Type I and Type II PC Cards.
NOTE Zoomed video PC Cards are not supported.
Configuring a PC Card
CAUTION To prevent loss of support for other PC Cards, install only the software required
for the device. If you are instructed by the PC Card manufacturer to install device drivers:
Install only the device drivers for your operating system.
Do not install other software, such as card services, socket services, or enablers, supplied by
the PC Card manufacturer.
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External Media Cards
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Inserting a PC Card
CAUTION To prevent damage to the computer and external media cards, do not insert an
ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot.
CAUTION To prevent damage to the connectors:
Use minimal force to insert a PC Card.
Do not move or transport the computer when a PC Card is in use.
To insert a PC Card:
1.
Hold the PC Card label-side up, with the connectors facing the computer.
2.
Gently slide the card into the PC Card slot until the card is seated.
The operating system will issue a sound to indicate that a device has been detected.
NOTE The first time you insert a PC card, the "Found New Hardware" message is
displayed in the notification area, at the far right of the taskbar.
Stopping or removing a PC Card
CAUTION To prevent loss of data or an unresponsive system, stop a PC Card before
removing it.
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PC Cards (select models only)
93
To stop or remove a PC Card:
1.
Close all applications and complete all activities that are associated with the PC Card.
NOTE To stop a data transfer, click Cancel in the operating system Copying window.
2.
To stop the PC Card:
a.
Double-click the Safely Remove Hardware icon in the notification area, at the far right of
the taskbar.
NOTE To display the Safely Remove Hardware icon, click Show Hidden Icons in
the notification area.
3.
b.
Click the PC Card listing.
c.
Click Stop.
To remove the PC Card
a.
Press the PC Card slot eject button (1). (This action extends the button into position for
releasing the PC Card.)
b.
Press the eject button again to release the PC Card.
c.
Gently pull the card (2) out of the slot.
NOTE An inserted PC Card uses power even when idle. To conserve power, stop or remove
a PC Card when it is not in use.
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Chapter 6
External Media Cards
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ExpressCards
An ExpressCard is a next-generation, high-performance PC Card, which must be inserted into the
ExpressCard slot.
Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the
Personal Computer Memory Card International Association (PCMCIA).
NOTE An ExpressCard can also add TV tuner functionality to the computer. For more
information, refer to the manufacturer's user guide.
Selecting an ExpressCard
ExpressCards use one of 2 interfaces and are available in 2 sizes. The ExpressCard slot on the
computer supports both interfaces and both sizes. For example, you can use
●
An ExpressCard with either a USB interface or a PCI Express interface.
●
A full-size ExpressCard, called ExpressCard/54 (1), or a smaller ExpressCard, called
ExpressCard/34 (2).
The ExpressCard procedures described in the following sections are the same for both interfaces
and both sizes.
Configuring an ExpressCard
CAUTION To prevent loss of support for other ExpressCards, install only the software
required for the device. If you are instructed by the ExpressCard manufacturer to install device
drivers:
Install only the device drivers for your operating system.
Do not install other software, such as card services, socket services, or enablers, supplied by
the ExpressCard manufacturer.
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ExpressCards
95
Inserting an ExpressCard
CAUTION To prevent damage to the computer and external media cards, do not insert an
ExpressCard into a PC Card slot or a PC Card into an ExpressCard slot.
CAUTION To prevent damage to the connectors:
Use minimal force to insert an ExpressCard.
Do not move or transport the computer when an ExpressCard is in use.
The ExpressCard slot may contain a protective insert. The insert must be released and then
removed before you can insert an ExpressCard.
1.
2.
To release and remove the ExpressCard slot insert:
a.
Press the insert (1) firmly inward, and then quickly release it.
b.
Gently pull the insert out of the slot (2).
To insert an ExpressCard:
a.
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Chapter 6
Hold the card label-side up, with the connectors facing the computer.
External Media Cards
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b.
Gently slide the card into the ExpressCard slot until the card is seated.
The operating system will issue a sound to indicate that a device has been connected.
NOTE The first time you insert an ExpressCard, the "Found New Hardware"
message is displayed in the notification area, at the far right of the taskbar.
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ExpressCards
97
Stopping or removing an ExpressCard
CAUTION To prevent loss of data or an unresponsive system, stop the ExpressCard before
removing it.
To stop or remove an ExpressCard:
1.
Close all applications and complete all activities that are associated with the ExpressCard.
NOTE To stop a data transfer, click Cancel in the operating system Copying window.
2.
To stop the ExpressCard:
a.
Double-click the Safely Remove Hardware icon in the notification area, at the far right of
the taskbar.
NOTE To display the Safely Remove Hardware icon, click Show Hidden Icons in
the notification area.
3.
b.
Click the ExpressCard listing.
c.
Click Stop.
To remove the ExpressCard:
a.
Press the ExpressCard (1) firmly inward, and then quickly release it.
b.
Gently pull the card out of the slot (2).
NOTE An inserted ExpressCard uses power even when idle. To conserve power, stop or
remove an ExpressCard when it is not in use.
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External Media Cards
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7
External Devices
Using a USB device
Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external
device, such as a USB keyboard, mouse, drive, printer, scanner, or hub, to the computer or to an
optional expansion product. A hub provides additional USB ports for the system and can be
connected to the computer or to another hub.
The computer has 2 standard USB ports on the left side of the computer. A third USB port on the
right side of the computer is available on select models only. An optional expansion product provides
additional USB ports that can be used with the computer. The USB ports on the computer support
USB 2.0 and USB 1.1 devices.
Connecting a USB device
CAUTION To prevent damage to the USB connectors, use minimal force to connect a USB
device.
To connect a USB device to the computer, connect the USB cable of the device to the USB port. The
operating system will issue a sound to indicate that a device has been connected.
NOTE The first time you connect a USB device, the "Found New Hardware" message is
displayed in the notification area, at the far right of the taskbar.
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Using a USB device
99
Stopping a USB device
CAUTION To prevent loss of information or an unresponsive system, stop the USB device
before removing it.
To stop a USB device:
1.
Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
2.
Click the USB device listing.
NOTE To display the Safely Remove Hardware icon, click Show Hidden Icons in the
notification area.
3.
Click Stop.
Required USB software
Some USB devices may require additional support software, which is usually included with the
device. For more information about device-specific software, refer to the user guide for the device.
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External Devices
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Using a 1394 device (select models only)
IEEE 1394 is a hardware interface that can be used to connect a high-speed multimedia or data
storage device to the computer. Scanners, digital cameras, and digital camcorders often require a
1394 connection.
The 1394 port, illustrated below, supports IEEE 1394a devices.
Connecting a 1394 device
CAUTION To prevent damage to the 1394 port connectors, use minimal force to connect a
1394 device.
To connect a 1394 device to the computer, connect the 1394 cable of the device to the 1394 port.
The operating system will issue a sound to indicate that a device has been connected.
NOTE The first time you connect a 1394 device, the "Found New Hardware" message is
displayed at the bottom right of the screen in the notification area.
Stopping a 1394 device
CAUTION To prevent loss of information or an unresponsive system, stop the 1394 device
before removing it.
To stop a 1394 device:
1.
Double-click the Safely Remove Hardware icon in the notification area, at the far right of the
taskbar.
2.
Click the 1394 device listing.
NOTE To display the Safely Remove Hardware icon, click Show Hidden Icons in the
notification area.
3.
Click Stop.
Required 1394 software
You may have to load device-specific drivers and other software before using some 1394 devices.
For more information about device-specific software, refer to the user guide for the device.
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Using a 1394 device (select models only)
101
Using the expansion port
The expansion port on the left side of the computer allows you to connect the computer to an
optional expansion product. An optional expansion product provides additional ports and connectors
that can be used with the computer.
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External Devices
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8
Memory Modules
Adding or replacing memory modules
The computer has one memory module compartment, which is located on the bottom of the
computer. The memory capacity of the computer can be upgraded by adding a memory module to
the vacant expansion memory module slot or by upgrading the existing memory module in the
primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the
power cord and remove all battery packs before installing a memory module.
CAUTION Electrostatic discharge (ESD) can damage electronic components. Before
beginning any procedure, ensure that you are discharged of static electricity by touching a
grounded metal object.
To add or replace a memory module:
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1.
Shut down the computer. (If you are not sure whether the computer is off or in hibernation, turn
the computer on by pressing the power button. Then shut down the computer through the
operating system.)
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Turn the computer upside down.
5.
Remove the battery pack from the computer.
6.
Loosen the memory module compartment cover screw (1).
Adding or replacing memory modules
103
104
7.
Lift the memory module compartment cover (2) away from the computer.
8.
To remove a memory module:
a.
Pull away the retention clips (1) on each side of the memory module . (The memory
module tilts up.)
b.
Grasp the edge of the memory module (2) and gently pull the module out of the memory
module slot. (To protect a memory module after removal, place it in an electrostatic-safe
container.)
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9.
To insert a memory module:
a.
Align the notched edge (1) of the memory module with the tab in the memory module slot.
b.
With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
c.
Press the memory module (3) down until the retention clips snap into place.
10. Align the tabs (1) on the memory module compartment cover with the notches on the computer.
11. Close the cover (2).
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Adding or replacing memory modules
105
12. Tighten the memory module compartment cover screw (3).
13. Replace the battery pack.
14. Reconnect external power and external devices.
15. Turn on the computer.
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Effects of increasing memory
When random access memory (RAM) increases, the operating system increases the hard drive
space reserved for the hibernation file.
If you experience problems with hibernation after increasing memory, verify that the hard drive has
enough free space to accommodate a larger hibernation file.
To display the amount of space required by the hibernation file:
▲
Select Start > Control Panel > Performance and Maintenance > Power Options >
Hibernate tab.
To display the amount of memory in the system:
●
Select Start> Control Panel > Performance and Maintenance > System > General tab.
– or –
●
Press fn+esc.
To display the amount of free space on the hard drive:
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1.
Select Start > My Computer.
2.
Right click the primary hard drive listing, and then click Properties.
Effects of increasing memory
107
Video memory settings (select models only)
NOTE Video memory capacity and settings vary by model. Video memory settings can be
changed on select models only and should only be changed by advanced users.
On select models, you can improve the video performance of the computer while using graphicsintensive applications, such as 3-D games, by changing the default shared video memory setting.
This setting affects the amount of memory reserved for graphics functions.
1.
If you are not sure whether the computer is off or in hibernation, press the power button.
The computer starts up or is restored from hibernation.
2.
Display the setup message:
●
If the computer is on, restart it through the operating system.
●
If the computer is off, turn it on.
3.
Press f10 while the “Press <F10> to enter Setup” message is displayed in the lower-left corner
of the screen.
4.
Use the arrow keys to select the System Configuration menu.
Memory information and settings are displayed.
5.
To change the shared video memory setting, use the navigation and selection information at the
bottom of the screen to choose your Video Memory preference.
6.
To set your preference and exit the Setup Utility, press f10 and then follow the instructions on
the screen.
Your preferences go into effect when the computer restarts.
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9
Wireless (Select Models Only)
Wireless features
A wireless computer includes 802.11 or Bluetooth® wireless capability or both.
These devices differ in the following ways:
●
An 802.11 wireless computer can connect to wireless local area networks (WLANs) in corporate
offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and
universities. Hotspots are public places where you can access a wireless network. Contact your
Internet service provider (ISP) or search the Web for a list of hotspots near you.
●
A Bluetooth wireless computer can connect to other Bluetooth wireless-enabled devices such
as computers, phones, printers, headsets, speakers, and cameras.
NOTE The computer may look different from the illustrations in this guide. The location and
number of buttons, lights, and jacks vary by model.
Identifying an 802.11 wireless device
You may need to know the name of the integrated 802.11 wireless device installed in the computer.
To identify an 802.11 wireless device:
1.
2.
ENWW
Display the names of the network devices on the computer:
a.
Select Start > My Computer.
b.
Right-click in the My Computer window.
c.
Select Properties > Hardware tab > Device Manager > Network Adapters.
Identify the 802.11 wireless device from the list that is displayed:
●
The listing for an 802.11 wireless device includes the term wireless, wireless LAN, WLAN,
or 802.11.
●
If no 802.11 wireless device is listed, either the computer does not have an integrated
802.11 wireless device, or the driver for the 802.11 wireless device is not properly installed.
Wireless features
109
Wireless controls
The wireless button enables and disables 802.11 and Bluetooth wireless devices, and the wireless
light indicates the state of the wireless devices.
The following illustration shows the wireless button (1) and associated wireless light (2). The wireless
light is on by default.
NOTE The location of the wireless button and light varies by model.
You can enable and disable the wireless devices with the wireless button. You can also enable and
disable the wireless devices in the Setup Utility.
Select models also include the Wireless Assistant utility. With the Wireless Assistant, you can turn on
or off the 802.11 or Bluetooth devices individually. For more information, refer to the Wireless
Assistant online Help.
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802.11 wireless devices (select models only)
A computer with an 802.11 wireless device can access a wireless local area network (commonly
referred to as wireless network, wireless LAN, or WLAN), which is composed of other computers and
accessories linked by a wireless router or a wireless access point:
●
A home or small office WLAN typically uses a wireless router, which enables several wireless
and wired computers to share an Internet connection, a printer, and files without additional
pieces of hardware or software.
NOTE The terms wireless access point and wireless router are often used
interchangeably.
●
A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points
that can handle a large number of computers and accessories and can separate critical network
functions.
802.11 wireless devices include:
●
802.11b
●
802.11b/g
●
802.11a/b/g
Computers with 802.11 wireless devices may support 1 or more of 3 industry standards:
●
802.11b supports data rates of up to 11 Mbps and operates at a frequency of 2.4 GHz.
●
802.11g supports data rates of up to 54 Mbps and operates at a frequency of 2.4 GHz. An
802.11g WLAN device is backward compatible with 802.11b devices, so they can operate on
the same network.
●
802.11a supports data rates of up to 54 Mbps and operates at a frequency of 5 GHz. 802.11a is
not compatible with 802.11b and 802.11g.
For information on identifying the wireless device in the computer, refer to “Identifying an 802.11
wireless device.”
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802.11 wireless devices (select models only)
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Setting up a WLAN in your home
Microsoft® Windows® XP supports WLAN with the Wireless Network Connection feature.
To set up a WLAN and connect to the Internet in your home, you need the following equipment:
●
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider (ISP).
●
A wireless router (purchased separately) (2).
●
The wireless computer (3).
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
As your network grows, additional wireless and wired computers can be connected to the network to
access the Internet.
NOTE If you need technical assistance to install your home WLAN, contact the router
manufacturer or your ISP.
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Connecting to a WLAN in your home
To connect to your WLAN:
1.
Be sure that the 802.11 wireless device is on. If it is on, the wireless light is on. If the wireless
light is off, turn on the wireless device.
2.
Be sure that your router is correctly installed and configured. For instructions, refer to your
router user guide.
3.
Use the Wireless Network Connection feature of Microsoft Windows XP to connect the
computer to the WLAN.
NOTE Functional range for subsequent WLAN connections will vary, depending on the
computer WLAN implementation, router manufacturer, and interference from walls and other
electronic devices.
For more information about connecting to a WLAN in your home:
●
Refer to information from your ISP and the user guide included with your wireless router and
other WLAN equipment.
●
Access the information and Web site links provided in the Help and Support Center.
Connecting to a public WLAN
Contact your ISP or search the Web for a list of public WLANs near you. Web sites that list public
WLANs include Cisco Hotspot Locator, Hotspotlist, and Geektools.
When you are within range of a public WLAN, a Wireless Network Connection interactive message is
displayed at the bottom of the computer screen. Check with each public WLAN location for cost and
connection requirements.
Using wireless security features
When you set up your home WLAN or access an existing public WLAN, be sure that security
features are protecting the WLAN. If you do not enable security on your WLAN, an unauthorized
wireless user can access your information and use your Internet connection without your knowledge.
The most common security levels are Wi-Fi Protected Access (WPA)-Personal and Wired Equivalent
Privacy (WEP). In addition to enabling WPA-Personal or WEP security encryption on the router, you
may want to use one or more of the following security measures:
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●
Change the default network name (SSID) and password.
●
Use a firewall.
●
Set security on your Web browser.
●
Enable MAC address filtering on the router.
802.11 wireless devices (select models only)
113
Bluetooth wireless devices (select models only)
A Bluetooth wireless device provides short-range wireless communications that replace the physical
cable connections that traditionally link electronic devices such as
●
Network access points.
●
Computers (desktop, notebook, PDA).
●
Phones (cellular, cordless, smart phone).
●
Imaging devices (printer, camera).
●
Audio devices (headset, speakers).
The devices are represented in the Bluetooth for Windows software by graphical icons.
The Bluetooth for Windows software provides the following functions:
114
●
Personal Information Management (PIM) item transfer—Enables the exchange of information
files such as business cards, calendar items, notes, and message items between Bluetooth
computers or devices.
●
PIM synchronization—Synchronizes PIM data between a Bluetooth wireless device and a
computer, PDA, or cell phone using Bluetooth.
●
File Transfer—Enables the exchange of files between Bluetooth computers or devices.
●
Network access (Personal Area Networking Profile)—Enables 2 or more Bluetooth devices to
form an ad hoc (peer-to-peer) network. Provides a mechanism that enables a Bluetooth device
to access a remote network through a network access point. The network access points can be
traditional LAN data access points or group ad hoc networks that represent a set of devices that
are attached only to one another.
●
Dial-up networking—Connects Bluetooth devices to the Internet.
●
Bluetooth serial port—Transfers data over the Bluetooth link using a virtual COM port.
●
Hands-Free—Enables a vehicle-embedded, hands-free unit or a computer serving as a handsfree unit to establish a wireless connection to a cellular phone and to act as the Bluetooth
cellular phone audio input and output mechanism.
●
Basic imaging—Provides a wireless connection between a Bluetooth-enabled camera and other
Bluetooth devices. The camera can be controlled remotely by a computer, and images can be
transferred from a camera to be stored on a computer or to be printed.
●
Human interface device—Provides a wireless connection to other Bluetooth devices, such as
keyboards, pointing devices, gaming devices, and remote monitoring devices.
●
Fax—Provides a Bluetooth connection that enables a computer to send or receive a fax
message using a Bluetooth cellular phone or modem.
●
Headset—Provides a wireless connection between a headset and a computer or cellular phone.
The headset acts as the device’s audio input and output mechanism and increases mobility.
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10 Modem and Local Area Network
Modem
The modem in the computer must be connected to an analog telephone line using a 6-pin, RJ-11
modem cable. In some countries, a country-specific modem cable adapter is also required. Jacks for
digital PBX systems may resemble analog telephone jacks, but they are not compatible with the
modem.
WARNING! Connecting the internal analog modem to a digital line can permanently damage
the modem. Immediately disconnect the modem cable if you accidentally connect it to a digital
line.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end (2) of the cable toward the computer.
NOTE The computer may look different from the illustrations in this guide. The location of
the modem jack varies by model.
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Modem
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Connecting the modem cable
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not
plug a modem or telephone cable into the RJ-45 (network) jack.
To connect a modem cable:
116
1.
Plug the modem cable into the modem jack (1) on the computer.
2.
Plug the modem cable into the RJ-11 telephone wall jack (2).
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Connecting a country-specific modem cable adapter
Telephone jacks vary by country. To use the modem and the modem cable outside the country in
which you purchased the computer, you must obtain a country-specific modem cable adapter.
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack:
1.
Plug the modem cable into the modem jack (1) on the computer.
2.
Plug the modem cable into the country-specific modem cable adapter (2).
3.
Plug the country-specific modem cable adapter (3) into the telephone wall jack.
Selecting a location setting
Viewing the current country selection
To view the current country setting for the modem:
ENWW
1.
Select Start > Control Panel.
2.
Click Date, Time, Language, and Regional Options.
3.
Click Regional & Language Options.
4.
Under Location, view your present location.
Modem
117
Adding new locations when traveling
By default, the only location setting available to the modem is a location setting for the country in
which you purchased the computer. As you travel to different countries, set the internal modem to a
location setting that meets the operating standards of the country in which you are using the modem.
As you add new location settings, they are saved by the computer so that you can switch among
settings at any time. You can add multiple location settings for any country.
CAUTION To prevent losing your home country settings, do not delete your current modem
country settings. To enable modem use in other countries while preserving your home country
configuration, add a new configuration for each location in which you will use the modem.
CAUTION To prevent configuring the modem in a way that violates the telecommunications
regulations and laws of the country you are visiting, select the country in which the computer
is located. The modem may not function properly if the correct country selection is not made.
To add a location setting for the modem:
1.
Select Start > Control Panel > Network and Internet Connections.
2.
On the upper menu in the left pane of the Network and Internet Connections window, click
Phone and Modem Options.
3.
On the Dialing Rules tab, click New. (The New Location window is displayed.)
4.
In the Location name box, type a name (home, work, etc.) for the new location setting.
5.
Click a country or region from the Country/Region drop-down list. (If you select a country or
region that is not supported by the modem, the Country/Region selection for USA or UK is
displayed by default.)
6.
Click OK to save your new location setting. (The Dialing Rules window is displayed.) Then
●
To set your new location setting as the current location, click OK.
●
To select another location setting as the current location setting, click your preference from
the settings in the Location list, and then click OK.
NOTE You can use the preceding procedure to add location settings for places within
your own country as well as in other countries. For example, you could add a setting
named “Work” that includes dialing rules for accessing an outside line.
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Solving travel connection problems
If you experience modem connection problems when using the computer outside of the country in
which you purchased it, try the following suggestions.
●
Check the telephone line type.
The modem requires an analog, not a digital, telephone line. A line described as a PBX line is
usually a digital line. A telephone line described as a data line, fax machine line, modem line, or
standard telephone line is usually an analog line.
●
Check for pulse or tone dialing.
An analog telephone line supports one of 2 dialing modes: pulse dialing or tone dialing. These
dialing mode options are selected in the Phone and Modem Options settings. The dialing mode
option selected must match the dialing mode supported by the telephone line in your location.
To determine the dialing mode supported by a telephone line, dial a few digits on the telephone,
and then listen for clicks (pulses) or tones. Clicks indicate that the telephone line supports pulse
dialing. Tones indicate that the telephone line supports tone dialing.
To change the dialing mode in your current modem location setting:
●
a.
Select Start > Control Panel > Network and Internet Connections.
b.
On the upper menu in the left pane of the Network and Internet Connections window, click
Phone and Modem Options.
c.
Click the Dialing Rules tab.
d.
Select your modem location setting.
e.
Click Edit.
f.
Click either Tone or Pulse.
g.
Click OK twice.
Check the telephone number you are dialing and the response of the remote modem.
Dial a telephone number, make sure there is a response from the remote modem, and then
hang up.
●
Set the modem to ignore dial tones.
If the modem receives a dial tone it does not recognize, it does not dial and displays a “No Dial
Tone” error message.
To set the modem to ignore all dial tones before dialing:
ENWW
a.
Select Start > Control Panel > Network and Internet Connections.
b.
On the upper menu in the left pane of the Network and Internet Connections window, click
Phone and Modem Options.
c.
Click the Modems tab.
d.
Click the listing for the modem.
e.
Click Properties.
Modem
119
f.
Click Modem.
g.
Clear the check box for Wait for dial tone before dialing.
h.
Click OK twice.
If you continue to receive the “No Dial Tone” error message after clearing the Wait for dial tone
before dialing check box:
1.
Select Start > Control Panel > Network and Internet Connections.
2.
On the upper menu in the left pane of the Network and Internet Connections window, click
Phone and Modem Options.
3.
Click the Dialing Rules tab.
4.
Select your current modem location setting.
5.
Click Edit.
6.
Select your current location from the Country/Region drop-down list. If you select a country or
region that is not supported by the modem, the Country/Region selection for USA or UK is
displayed by default.
7.
Click Apply and then OK.
8.
In the Phone and Modem Options window, click the Modems tab.
9.
Click the listing for the modem, and then click Properties.
10. Clear the check box for Wait for dial tone before dialing.
11. Click OK twice.
Using preinstalled communication software
To use preinstalled modem software for terminal emulation and data transfer:
120
1.
Select Start > All Programs > Accessories > Communications.
2.
Click a fax or terminal emulation program or Internet connection wizard.
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Modem and Local Area Network
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Local area networks
Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (not included). If
the network cable contains noise suppression circuitry (1), which prevents interference from TV and
radio reception, orient the circuitry end of the cable (2) toward the computer.
NOTE The computer may look different from the illustrations in this guide. The location of
the network jack varies by model.
To connect the network cable:
1.
ENWW
Plug the network cable into the network jack (1) on the computer.
Local area networks
121
2.
Plug the other end of the cable into a network wall jack (2).
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do
not plug a modem or telephone cable into the RJ-45 (network) jack.
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11 Security
Security features
Standard security features provided by the Microsoft® Windows® operating system and the nonWindows Setup Utility can protect your personal settings and information from a variety of risks.
Follow the procedures in this chapter for using
●
Passwords
●
Antivirus software
●
Firewall software
●
Critical security updates
●
Optional security cable
NOTE Security solutions are designed to act as deterrents, but they may not be able to deter
software attacks or prevent the computer from being mishandled or stolen.
ENWW
To protect against
Use this security feature
Unauthorized use of the computer
●
QuickLock
●
Power-on password
Computer viruses
Norton Internet Security software
Unauthorized access to information
●
Firewall software
●
Windows updates
Unauthorized access to the Setup Utility, BIOS settings,
and other system identification information
Administrator password
Ongoing or future threats to the computer
Critical security updates from Microsoft
Unauthorized access to a Windows user account
User password
Unauthorized removal of the computer
Security cable slot (used with an optional security cable)
Security features
123
Passwords
A password is a group of characters that you choose to secure the computer information. Several
types of passwords can be set, depending on how you want to control access to your information.
Passwords can be set in Windows or in the non-Windows Setup Utility preinstalled on the computer.
CAUTION To prevent being locked out of the computer, record each password you set.
Because most passwords are not displayed as they are set, changed, or deleted, it is
essential to record each password immediately and store it in a secure place.
Guidelines for setting passwords
You can use the same password for a Setup Utility feature and for a Windows security feature. You
can also use the same password for more than one Setup Utility feature.
A password set in the Setup Utility
●
Can be any combination of up to 8 letters and numbers and is not case sensitive.
●
Must be set and entered with the same keys. For example, if you set a password with keyboard
number keys, your password will not be recognized if you subsequently try to enter it with the
embedded numeric keypad.
NOTE Select models include a separate numeric keypad, which functions exactly like
the keyboard number keys.
●
Must be entered at a Setup Utility prompt. A password set in Windows must be entered at a
Windows prompt.
Tips for creating and saving passwords:
●
When creating passwords, follow requirements set by the program.
●
Write down your passwords and store them in a secure place away from the computer.
●
Do not store passwords in a file on the computer.
●
Do not use your name or other personal information that could be easily discovered by an
outsider.
The following tables list Windows and Setup Utility passwords and describe their functions.
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Passwords set in Windows
Passwords
Function
Administrator password
Protects administrator-level access to computer contents.
NOTE This password cannot be used to access the Setup Utility
contents.
User password
Protects access to a Windows user account. It also protects access to the
computer contents and must be entered when you resume from standby or
restore from hibernation.
QuickLock
Protects access to the computer by displaying the Windows operating system
Log On dialog box.
QuickLock
QuickLock protects the computer by requiring a password to be entered in the Windows Log On
dialog box before you access the computer.
Before you can use QuickLock, you must set a user password or administrator password in Windows.
After you set a user or administrator password:
ENWW
●
Initiate QuickLock by pressing fn+f6.
●
Exit QuickLock by entering your Windows user or administrator password.
Passwords
125
Passwords set in the Setup Utility
Passwords
Function
Administrator password*
●
Protects access to the Setup Utility.
●
After this password is set, it must be entered each time you access the
Setup Utility.
CAUTION If you forget the administrator password, you cannot
access the Setup Utility.
Power-on password*
●
Protects access to the computer contents.
●
After this password is set, it must be entered each time you turn on the
computer, restart, or restore from hibernation.
CAUTION If you forget your power-on password, you cannot turn on
the computer, restart, or restore from hibernation.
*For details about each of these passwords, refer to the following sections.
Administrator password
The administrator password protects the configuration settings and system identification information
in the Setup Utility. After this password is set, you must enter it each time you access the Setup Utility.
The administrator password
●
Is not interchangeable with an administrator password set in Windows.
●
Is not displayed as it is set, entered, changed, or deleted. Make sure you record your password
and store it in a secure place.
Managing an administrator password
To set, change, or delete this password:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
setup message is displayed in the lower-left corner of the screen.
2.
Use the arrow keys to select Security > Administrator Password, and then press enter.
3.
●
To set an administrator password, type your password in the Enter New Password and
Confirm New Password fields, and then press enter.
●
To change an administrator password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete an administrator password, type your current password in the Enter Current
Password field, and then press enter 4 times.
To save your preferences and exit the Setup Utility, press f10, and then follow the instructions
on the screen.
Your preferences go into effect when the computer restarts.
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Entering an administrator password
After an administrator password has been set, you will be prompted to enter your password each
time you access the Setup Utility.
At the Enter Password prompt, type in the administrator password (using the same keys you used
to set your password), and then press enter. After 3 unsuccessful attempts to enter the administrator
password, you must restart the computer and try again.
Power-on password
The power-on password prevents unauthorized use of the computer. After this password is set, it
must be entered each time you turn on the computer or restart or restore from hibernation. A poweron password is not displayed as it is set, entered, changed, or deleted.
Managing a power-on password
To set, change, or delete this password:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
setup message is displayed in the lower-left corner of the screen.
2.
Use the arrow keys to select Security > Power-On password, and then press enter.
3.
●
To set a power-on password, type your password in the Enter New Password and
Confirm New Password fields, and then press enter.
●
To change a power-on password, type your current password in the Enter Current
Password field, type a new password in the Enter New Password and Confirm New
Password fields, and then press enter.
●
To delete a power-on password, type your current password in the Enter Current
Password field, and then press enter 4 times.
To save your preferences and exit the Setup Utility, press f10, and then follow the instructions
on the screen.
Your preferences go into effect when the computer restarts.
Entering a power-on password
At the Enter Password prompt, type your password (using the same keys you used to set your
password), and then press enter. After 3 unsuccessful attempts to enter your password, you must
restart the computer and try again.
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Passwords
127
Antivirus software
When you use the computer for e-mail, network, or Internet access, you expose it to computer
viruses that can disable the operating system, applications, or utilities, or cause them to function
abnormally.
Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they
have caused. To provide ongoing protection against newly discovered viruses, antivirus software
must be kept up to date.
Norton Internet Security software is preinstalled on the computer. The software includes 60 days of
free updates. It is strongly recommended that you protect the computer against new viruses beyond
60 days by purchasing extended update service. Instructions for using and updating Norton Internet
Security software and for purchasing extended update service are provided within the application. To
view and access Norton Internet Security, select Start > All Programs.
Firewall software
When you use the computer for e-mail, network, or Internet access, unauthorized persons may be
able to gain access to information about you, the computer, and your information. Use the firewall
software preinstalled on the computer to protect your privacy.
Firewall features include logging, reporting, and automatic alarms to monitor all incoming and
outgoing traffic. Refer to the firewall user guide or contact your firewall manufacturer for more
information.
NOTE Under some circumstances, a firewall can block access to Internet games, interfere
with printer or file sharing on a network, or block authorized e-mail attachments. To
temporarily solve the problem, disable the firewall, perform the task that you want to perform,
and then reenable the firewall. To permanently resolve the problem, reconfigure the firewall.
Critical updates
CAUTION To protect the computer from security breaches and computer viruses, install the
online critical updates from Microsoft as soon as you receive an alert.
Additional updates to the operating system and other software may have become available after the
computer was shipped. To be sure that all available updates are installed on the computer:
128
●
Run Windows Update monthly to install the latest software from Microsoft.
●
Obtain updates, as they are released, from the Microsoft Web site and through the updates link
in the Help and Support Center.
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Optional security cable
NOTE The security cable is designed to act as a deterrent, but may not prevent the
computer from being mishandled or stolen.
To install a security cable:
1.
Loop the security cable around a secured object.
2.
Insert the key (1) into the cable lock (2).
3.
Insert the cable lock into the security cable slot on the computer (3), and then lock the cable
lock with the key.
NOTE The location of the security cable slot varies by model.
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Optional security cable
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12 Setup Utility
Setup Utility access
The Setup Utility allows you to view system information, manage computer settings, and change
system defaults.
The Setup Utility is a preinstalled, ROM-based utility that can be used even when the operating
system is not working properly. If the operating system is working, the computer restarts the
operating system after you exit the Setup Utility.
NOTE To navigate in the Setup Utility:
You must use the keyboard arrow keys to navigate and make selections. Pointing devices are
not supported in the Setup Utility.
An external keyboard connected to a USB port can be used to navigate the Setup Utility.
To access the Setup Utility:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
“Press <F10> to enter setup” message is displayed in the lower-left corner of the screen.
2.
To view general help information, press f1.
3.
Select the Main, Security, System Configuration, or Diagnostics menu. An overview of
Setup Utility features is provided later in this chapter.
To exit the Setup Utility:
●
To exit the Setup Utility without saving your preferences, use the arrow keys to select Exit >
Exit Discarding Changes, and then press enter.
●
To save your preferences and exit the Setup Utility:
●
Use the arrow keys to select Exit > Exit Saving Changes, press enter, and then follow the
instructions on the screen.
– or –
●
Press f10, and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
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Setup Utility language
To select a language:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
“Press <F10> to enter setup” message is displayed in the lower-left corner of the screen.
2.
Use the arrow keys to select System Configuration > Language Support, and then press enter.
3.
Press f5 or f6 to change a language, or press enter to select a language.
4.
Save your preferences and exit the Setup Utility:
●
Use the arrow keys to select Exit > Exit Saving Changes, press enter, and then follow the
instructions on the screen.
– or –
●
Press f10, and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
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Setup Utility defaults
To return all settings in the Setup Utility to the values that were set at the factory:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
“Press <F10> to enter setup” message is displayed in the lower-left corner of the screen.
2.
To reset the Setup Utility factory defaults:
●
Press f9.
– or –
●
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.
3.
When the Setup Confirmation dialog box is displayed, press enter.
4.
To save your preferences and exit the Setup Utility:
●
Use the arrow keys to select Exit > Exit Saving Changes, press enter, and then follow the
instructions on the screen.
– or –
●
Press f10, and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts.
NOTE Your password, security, and language settings are not changed when you restore
the factory default settings.
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Setup Utility defaults
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Setup Utility menus
Main menu
Select
To do this
System information
●
View and change the system time and date.
●
View identification information about the
computer.
●
View specification information about the
processor, memory size, system BIOS, and
keyboard controller version (select models
only).
Security menu
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Select
To do this
Administrator Password
Enter, change, or delete an administrator password.
Power-On Password
Enter, change, or delete a power-on password.
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System Configuration menu
Select
To do this
Video Memory (select models only) View information about the video memory.
Language Support
Change the Setup Utility language.
Boot Order
Set the boot order for the diskette drive, CD-ROM
drive, hard drive, and network adapter.
Embedded WLAN Device Radio
Enable/disable an embedded wireless LAN device.
Embedded Bluetooth® device
(select models only)
Enable/disable an embedded Bluetooth device
(select models only).
Enhanced SATA support
Enable/disable enhanced SATA mode.
Boot Options
Set the following boot options:
●
f10 and f12 Delay (sec)—Set the delay for
the f10 and f12 functions of the Setup Utility in
intervals of 5 seconds each (0, 5, 10, 15, 20).
●
CD-ROM boot—Enable/disable boot from CDROM.
●
Floppy boot—Enable/disable boot from
external diskette drive (select models only).
●
Internal Network Adapter boot—Enable/
disable boot from Internal Network Adapter.
Diagnostics menu
Select
To Do This
Hard Disk Self-Test
Run a comprehensive self-test on the hard drive.
NOTE On models with two hard drives,
this menu option is called the Primary Hard
Disk Self-Test.
Secondary Hard Disk Self-Test
(select models only)
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Run a comprehensive self-test on a secondary hard
drive.
Setup Utility menus
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13 Software Update and Recovery
Software updates
Updated versions of the software provided with the computer may be available through the HP
Software Update utility or on the HP Web site.
CAUTION If the computer is connected to a network, it is recommended that you consult
with your network administrator before installing any software updates, especially system
BIOS updates.
HP Software Update
HP Software Update is a utility included on the computer that automatically checks for software
updates from HP. It automatically runs every 30 days and provides a list of software updates and
support alerts for the computer.
To run HP Software Update:
▲
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Select Start > All Programs > HP > HP Software Update.
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Software updates and the HP Web site
Most software on the HP Web site is packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt. which contains information regarding
installing and troubleshooting the file. Readme.txt files included with the SoftPaqs are provided in
English only.)
Accessing computer information
Before you access updates from the HP Web site, collect the following information:
●
The product category is computer.
●
The product family name, series number, and serial number (S/N) are provided on the service
tag.
To determine whether available BIOS updates contain later BIOS versions than those currently
installed on the computer, you need to know the version of the system BIOS currently installed.
NOTE The BIOS initializes the operating system, determines how the computer will interact
with the hardware devices, and provides for information transfer among hardware devices,
including the time and date. The computer system BIOS is stored on the system ROM.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing
fn+esc (if you are already in Windows) or by opening the Setup Utility.
To use the Setup Utility for displaying BIOS information:
1.
Open the Setup Utility by turning on or restarting the computer, and then pressing f10 while the
“Press <F10> to enter Setup” message is displayed in the lower-left corner of the screen.
2.
If the Setup Utility does not open with the system information displayed, use the arrow keys to
select the Main menu.
When the Main menu is selected, BIOS and other system information is displayed.
3.
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To exit the Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and
then press enter.
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Downloading a BIOS update
CAUTION To prevent damage to the computer or an unsuccessful installation, download
and install a BIOS update only when the computer is connected to reliable external power
using the AC adapter. Do not download or install a BIOS update while the computer is running
on battery power, connected to an optional expansion product, or connected to an optional
power source. During the download and installation:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate standby or hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
To download a BIOS update:
1.
Visit the HP Web site at http://www.hp.com and click the software and drivers download link.
2.
Follow the instructions on the screen to identify the computer and access the BIOS update you
want to download.
3.
At the download area:
a.
Identify the newest BIOS update that is later than the BIOS version currently installed on
the computer. Make a note of the date, name, or other identifier. You may need this
information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the instructions on the screen to download your selection to the hard drive.
NOTE Make a note of the path to the location on your hard drive where the BIOS
update will be downloaded. You will need to access this path when you are ready to
install the update.
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Installing a BIOS update
NOTE If you connect the computer to a network, consult the network administrator before
installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the
download is complete. If no instructions are displayed:
1.
Open Microsoft® Windows® Explorer by selecting Start > All Programs > Accessories >
Windows Explorer.
2.
In the left pane of the Windows Explorer window:
3.
a.
Click My Computer and then your hard drive designation. (The hard drive designation is
typically Local Disk C.)
b.
Using the hard drive path you recorded earlier, open the folder on your hard drive that
contains the update.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
4.
Complete the installation by following the instructions on the screen.
NOTE After a message on the screen reports a successful installation, you may delete the
downloaded file from your hard drive.
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Downloading and installing other software
To download and install software other than a BIOS update:
1.
Visit the HP Web site at http://www.hp.com and click the software and drivers download link.
2.
Follow the instructions on the screen to find the software you want to update.
3.
At the download area, select the software you want and follow the download instructions on the
Web page.
NOTE Make a note of the path to the location on your hard drive where the software will
be downloaded. You will need to access this path when you are ready to install the
software.
4.
When the download is complete, open Windows Explorer by selecting Start > All Programs >
Accessories > Windows Explorer.
5.
In the left pane of the Windows Explorer window:
6.
a.
Click My Computer and then your hard drive designation. (The hard drive designation is
typically Local Disk C.)
b.
Using the hard drive path you recorded earlier, open the folder on your hard drive that
contains the software.
Double-click the file that has an .exe extension (for example, filename.exe).
The installation begins.
7.
Complete the installation by following the instructions on the screen.
NOTE After a message on the screen reports a successful installation, you may delete the
download package from your hard drive.
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System recovery
The computer system recovery process provides several ways to recover optimal system
functionality. For best results, attempt to recover optimal computer functionality by using the following
procedures in the order described here.
Safeguarding your information
Software or devices added to the computer can cause your system to become unstable. To
safeguard your documents, store personal files in the My Documents folder and periodically create a
backup copy of the My Documents folder.
Using System Restore
System Restore is an operating system feature that allows you to reverse undesirable changes to the
computer by restoring the computer to an earlier state, called a restore point. A restore point is a
“snapshot” of your software, drivers, and operating system files at a particular time. The computer
automatically creates restore points at regular intervals and may create additional restore points
when you change your personal settings or add software or hardware.
You can manually create additional restore points to provide increased protection for your system
files and settings. It is recommended that you manually create restore points
●
Before you add or extensively modify software or hardware.
●
Periodically, whenever the system is performing optimally.
Restoring to any restore point does not affect your information files. For example, restoring your
system software to an earlier state will not affect documents or e-mails that you saved after that time.
NOTE If you do not like the results of your restoration, you can reverse the restoration.
Creating a restore point
To create a restore point:
1.
Click System Restore in the Help and Support Center.
The System Restore window opens.
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2.
Click Create a restore point, and then click Next.
3.
Follow the on-screen instructions.
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Restoring to a restore point
To restore the computer to a previous date and time when it was functioning optimally:
1.
Click System Restore in the Help and Support Center.
The System Restore window opens.
2.
Click Restore my computer to an earlier time, and then click Next.
3.
Follow the on-screen instructions.
Reinstalling applications
Applications preinstalled or preloaded on the computer can be reinstalled by using the Recoverydisc
or a third-party software disc.
NOTE In most cases, the applications preloaded on the computer, such as those available in
the Software Setup utility, can be reinstalled from your hard drive. To access the Software
Setup utility, select Start > All Programs > Software Setup.
The application reinstallation process replaces corrupted system files within the application and
reinstalls deleted system files within the application.
●
In most cases: If the application you are reinstalling is still installed on the computer, the
reinstallation process does not affect your settings within the application.
●
In all cases: If an application has been deleted from the computer, the reinstallation process
reinstalls the application or utility to the factory image but cannot restore your personal settings.
Reinstalling applications from the hard drive
To reinstall a preloaded application or utility from your hard drive:
1.
Select Start > All Programs > Software Setup, and then follow the instructions on the screen.
2.
When you are prompted to select the software you want to reinstall, select or clear the
appropriate check boxes.
Reinstalling applications from discs
To reinstall applications from a disc:
1.
Insert the disc into the optical drive.
●
If Autorun is enabled, an installation wizard opens.
●
If Autorun is disabled, select Start > Run. Enter
x:\setup.exe
where x is your optical drive designation
and then click OK.
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2.
When the installation wizard opens, follow the installation instructions on the screen.
3.
Restart the computer if prompted.
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Repairing the operating system
To attempt an operating system repair without deleting your personal information, use the Operating
Systemdisc that was shipped with the computer:
NOTE When repairing the operating system, be sure to use the disc that contains the
language that was preinstalled on the computer.
NOTE If the computer does not have an optical drive, you may need to connect it to an
optional external optical drive.
1.
Plug the computer into external power through the AC adapter and turn on the computer.
2.
Immediately insert the Operating System disc into the computer.
3.
Press and hold the power button for at least 5 seconds to turn off the computer.
4.
Press the power button again to turn on the computer.
5.
When prompted, press any key to start from the disc.
After a few minutes, you may need to select your language to enable the Setup Wizard to open.
NOTE On the “Welcome to Setup” page, do not press R (step 8 in this procedure) until
you have completed steps 6 and 7.
6.
Press enter to continue.
A licensing agreement page is displayed.
7.
Press f8 to accept the agreement and continue.
The "Setup" page is displayed.
8.
Press R to repair the selected Windows installation.
The repair process begins. This process may take up to 2 hours to complete.
The computer restarts in Windows after the process is complete.
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Reinstalling the operating system
If you could not solve the problem by repairing the operating system as described in the previous
section, it may be necessary to reinstall the operating system.
CAUTION To prevent the loss of all of your personal information, back up your files before
reinstalling the operating system. Reinstalling the operating system deletes all personal
information, settings, and software on the computer.
After you complete the reinstallation:
●
You must reinstall all drivers required for computer functionality.
●
To fully restore your system, you will also need to
●
Reinstall all of your additional software.
●
Update all of your reinstalled software, including the operating system.
NOTE When reinstalling the operating system, be sure to use the disc that contains the
language that was preinstalled on the computer.
Back up your system
You can choose any of the following solutions to back up your system:
●
Purchase optional system backup software.
●
Copy personal information to storage devices other than the hard drive.
●
Use the system backup utility available in Windows XP Professional.
If you plan to select the items you want to back up, rather than backing up your entire system, the
following suggestions may be helpful:
●
On many computers, files are stored by default in the My Documents folder. If you created
information files in other locations, be sure to check all the possible locations.
●
Templates are often stored in the folders of their associated applications.
●
If you have customized the settings in a window, toolbar, or menu bar, you may want to take a
screen shot of that element. The screen shot could be a time-saving reference when you begin
resetting your preferences. A screen shot is a copy of an element on the screen. To copy the
element from the screen and paste it into a Word document:
a.
Display the element on the screen.
b.
Copy the element or the entire screen:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
c.
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To paste the copied images into a document, open Word, and then select Edit > Paste.
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Reinstall the operating system
NOTE During the reinstallation, you may be prompted for the Product Key. The Product Key
is provided on the Microsoft Certificate of Authenticity label on the bottom of the computer.
NOTE During the reinstallation, it is normal for some computer models to pause occasionally
for several minutes and to restart several times. These normal pauses are indicated by an
hourglass icon.
To reinstall the operating system using the Operating System disc included with the computer:
NOTE If the computer does not have an optical drive, you may need to connect it to an
optional external optical drive.
1.
Plug the computer into external power through the AC adapter, and turn on the computer.
2.
Immediately insert the Operating System disc into the computer.
3.
Press and hold the power button for at least 5 seconds to turn off the computer.
4.
Press the power button again to turn on the computer.
5.
When prompted, press any key to start from the disc.
After a few minutes, you may need to select your language to enable the Setup Wizard to open.
6.
Press enter to continue.
A licensing agreement page is displayed.
7.
Press f8 to accept the agreement and continue.
The "Setup" page is displayed.
8.
Press esc to continue installing a new copy of the operating system instead of repairing it.
9.
Press enter to set up the operating system.
10. Press C to continue setup using this partition.
11. Select Format the partition using the NTFS file system (Quick), and then press enter.
CAUTION Formatting this drive deletes all current files.
12. Press F to format the drive.
The reinstallation process begins. This process may take up to 2 hours to complete.
The computer restarts in Windows when the process is complete.
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Reinstalling device drivers and other software
After the operating system installation process is complete, you must reinstall drivers.
To reinstall drivers, use the Recoverydisc included with the computer:
1.
While running Windows, insert the Recoverydisc into the optical drive.
2.
If Autorun is not enabled:
a.
Select Start > Run.
b.
Then type D:\SWSETUP\APPINSTL\SETUP.EXE
where D indicates the optical drive.
3.
Follow the on-screen instructions for installing the drivers.
After the drivers are reinstalled, you must reinstall any software you added to the computer. Follow
the installation instructions provided with the software.
Update reinstalled software
It is strongly recommended that you update all reinstalled software. Depending on the settings you
used on your former configuration, some software may have been automatically updated without
your knowledge. Use the following update procedures as soon as the computer is connected to the
Internet.
To access update links for the operating system and other software provided on the computer, visit
the HP website at http://www.hp.com and click the software and drivers download link.
To update optional software, follow the instructions included with the software. Many applications
include an update feature that you can access from a Help button or menu item within the application.
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14 Routine Care
Hardware maintenance
The computer is designed for durability and long operating life. Follow the routine care guidelines
described in this chapter to extend the life of the computer and maintain its peak performance.
●
Carry and store the computer in a portable carrying case.
CAUTION To reduce the risk of damage to the display, do not place anything on top of
the computer, even when it is in the carrying case.
●
Avoid exposing the computer to direct sunlight, extreme temperatures, or ultraviolet light for
extended periods.
CAUTION Do not expose the computer or drives to temperature or humidity extremes.
●
Keep the computer clean. Dust buildup can raise the temperature of internal components.
WARNING! To avoid potential discomfort or burns, do not block the air vents or use the
computer on your lap for extended periods. The computer is designed to run demanding
applications at full power. As a result of increased power consumption, it is normal for the
computer to feel warm or hot when used continuously. The computer complies with the useraccessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).
CAUTION To reduce the risk of electric shock or damage to the computer:
Always disconnect the computer from the AC outlet and disconnect peripherals from the
computer before attempting to clean the computer or any of its components.
Do not spray liquids on the computer keyboard, display, or drives, or allow liquids to drip onto
them.
CAUTION To prevent overheating, do not obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as a printer, or a soft surface, such as
pillows, thick rugs, or clothing, to block the airflow.
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Battery pack
WARNING! To avoid potential safety issues, use only the battery pack provided with the
computer, a replacement battery pack provided by HP, or a compatible battery pack
purchased as an accessory from HP.
CAUTION To prevent damage to a battery pack, do not expose it to high temperatures for
extended periods of time.
If a computer will be unused and disconnected from external power for more than 2 weeks, remove
the battery pack and store it separately.
To prolong the charge of a stored battery pack, place it in a cool, dry place.
Calibrate a battery pack before using it if it has been stored for one month or more.
Disposing of a used battery pack
WARNING! When a battery pack has reached the end of its useful life, do not dispose of the
battery pack in general household waste. Follow the local laws and regulations in your area
for computer battery pack disposal.
In Europe, dispose of or recycle the battery packs by using the public collection system or by
returning them to HP, your service partner, or their agents.
WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture a
battery pack; short the external contacts on a battery pack; or dispose of a battery pack in fire
or water. Do not expose a battery pack to temperatures above 60˚C (140˚F).
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TouchPad and keyboard
Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this,
clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer.
WARNING! To reduce the risk of electric shock or damage to internal components, do not
use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner could deposit
household debris on the keyboard surface.
Clean the keyboard regularly to prevent keys from sticking and to remove dust, lint, and particles that
can become trapped beneath the keys. A can of compressed air with a straw extension can be used
to blow air around and under the keys to loosen and remove debris.
If the computer keyboard includes a pointing stick, you may need to periodically clean or change the
replacement cap. (Replacement caps are included with select models.)
Display
To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the
screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
CAUTION To prevent permanent damage to the computer, never spray water, cleaning
fluids, or chemicals on the display.
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Drives
Drives are fragile components that must be handled carefully. Follow the guidelines in this section to
protect the drives.
CAUTION To reduce the risk of damage to the computer, damage to a drive, or loss of
information, observe these precautions:
Before handling a drive, discharge static electricity by touching the unpainted metal surface of
the drive.
Do not touch the connector pins on a removable drive or on the computer.
Handle a drive carefully; do not drop or compress the drive.
Do not use excessive force when inserting a drive into a drive bay.
Do not type on the keyboard or move the computer while the drive is writing to a medium. The
write process is sensitive to vibration.
When the battery pack is the only source of power, ensure that the battery pack is sufficiently
charged before writing to a medium.
Using Disk Defragmenter
As you use the computer, the hard disk files become fragmented. Disk Defragmenter consolidates
the fragmented files and folders on the hard disk so that it can run more efficiently.
To run Disk Defragmenter:
1.
Select Start> All Programs > Accessories > System Tools > Disk Defragmenter.
2.
Click a volume, and then click Defragment.
For additional information, access the Disk Defragmenter online Help.
Using Disk Cleanup
Disk Cleanup searches the hard disk for unnecessary files that you can safely delete to free up disk
space and help the computer to run more efficiently.
To run Disk Cleanup:
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1.
Select Start > All Programs > Accessories > System Tools > Disk Cleanup.
2.
Follow the instructions on the screen.
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Regular tune-ups
To keep the computer hardware and software running like new, perform these simple tasks
periodically.
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●
Install and/or update the antivirus software. Protect against current security threats to the
computer by installing antivirus software. Keep the antivirus software up to date to protect
against the ongoing threat of new viruses.
●
Install and update software that detects and removes spyware. Spyware tools allow you to
detect and prevent electronic encroachment into the computer system by outside parties.
●
Enable service reminders. Subscriber’s Choice is a free service that allows you to receive
instant e-mail notification about product updates, software drivers, and creative ideas to help
you get more out of the computer.
●
Create a backup strategy. A virus or an electrical outage could damage or destroy your
information. Back up your files onto a CD-RW, DVD+RW, or USB drive to protect the security of
your files.
●
Create a restore point. In the event of a computer problem, these benchmarks allow you to go
back in time to a point before the computer encountered a problem.
●
Create a PC tune-up schedule. Create weekly and monthly reminders to back up files, update
virus software, and perform hardware and software maintenance.
Regular tune-ups
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Traveling and shipping
The computer is built to go with you for work and play. For best results, follow the traveling and
shipping tips described here.
●
To prepare the computer for traveling or shipping:
a.
Back up your information.
b.
Remove all optical discs and all external media cards, such as PC Cards, Secure Digital
(SD) Memory Cards, ExpressCards, and so on.
CAUTION To reduce the risk of damage to the computer, damage to a drive, or
loss of information, remove the medium from a drive before removing the drive from
a drive bay, and before shipping, storing, or traveling with a drive.
c.
Turn off and then disconnect all external devices.
d.
Shut down the computer.
●
Take along a backup of your information. Keep the backup separate from the computer.
●
When traveling by air, carry the computer as hand luggage, and do not check it in with the rest
of your bags.
CAUTION Avoid exposing a drive to magnetic fields. Security devices with magnetic
fields include airport walk-through devices and security wands. The airport security
devices that check carry-on luggage, such as conveyor belts, use x-rays instead of
magnetism and will not damage a drive.
●
If you plan to use the computer during a flight, check with the airline in advance. In-flight
computer use is at the discretion of the airline.
●
If the computer will be unused and disconnected from external power for more than 2 weeks,
remove the battery pack and store it separately.
●
If you are shipping the computer or a drive, place it in a bubble-pack mailer or other suitable
protective packaging and label the package “FRAGILE.”
●
If the computer has a wireless device or a cell phone device installed, such as an 802.11 b/g, a
Global System for Mobile Communications (GSM), or a General Packet Radio Service (GPRS)
device, the use of these devices may be restricted in some environments. Such restrictions may
apply aboard airplanes, in hospitals, near explosives, in hazardous locations, and so on. If you
are uncertain of the policy that applies to the use of a particular device, ask for authorization to
use it before you turn it on.
●
If you are traveling internationally:
●
Check the computer-related customs regulations for each country on your itinerary.
●
Consult with Customer Care about power cord and adapter requirements for each location
in which you plan to use the computer. Voltage, frequency, and plug configurations vary.
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment,
do not attempt to power the computer with a voltage converter kit sold for appliances.
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15 Troubleshooting
Quick checklist
If you experience computer problems, follow the troubleshooting steps below:
1.
Refer to the information in this section.
2.
Access additional information about the computer and Web site links through the Help and
Support Center.
NOTE Although many checkup and repair tools require an Internet connection, other
tools can help you fix a problem when the computer is offline.
3.
Contact Customer Care for any further assistance. Refer to the "Customer Care" section in this
chapter.
The computer will not start up.
To turn on the computer, press the power button. When the computer is turned on, the power light is
turned on.
If the computer and the power light are not turned on when you press the power button, adequate
power may not be available to the computer.
The suggested actions below may help you determine the reason the computer will not start up:
ENWW
●
If the computer is plugged into an AC outlet, verify that the AC outlet is providing adequate
power by plugging another electrical device into the outlet.
●
If the computer is running on battery power or is plugged into an external power source other
than an AC outlet, plug the computer into an AC outlet using the AC adapter. Make sure the
power cord and AC adapter connections are secure.
●
If the computer is running on battery power:
●
Remove the primary battery pack and travel battery pack (if applicable) and plug the
computer into an AC outlet using the AC adapter. If the computer starts up, one of the
battery packs may need to be replaced.
●
If the battery light on the front of the computer is blinking, the battery pack has reached a
low-battery condition, which may not allow the computer to start up. Plug the computer into
an AC outlet using the AC adapter to start the computer and allow the battery to charge.
Quick checklist
155
The computer screen is blank.
If you have not turned off the computer but the screen is blank, the computer may be in standby or
hibernation, may not be set to display the image on the computer screen, or the display switch or
ambient light sensor (select models only) may not be functioning properly.
The suggested actions below may help you determine the reason the computer screen is blank.
●
To resume from standby or restore from hibernation, briefly press the power button.
Standby and hibernation are energy-saving features that can turn off the display. Standby and
hibernation can be initiated by the system while the computer is in Microsoft® Windows® but is
not in use or has reached a critical low-battery condition. To change these and other power
settings, select Start > Control Panel > Performance and Maintenance > Power Options.
●
To transfer the image to the computer screen, press fn+f4.
On most models, when an optional external display device, such as a monitor, is connected to
the computer, the image can be displayed on the computer screen or the external display, or on
both devices simultaneously. When you press fn+f4 repeatedly, the image alternates among the
computer display, one or more external display devices, and simultaneous displays on all
devices.
●
Press the display switch on the computer to confirm that it moves freely.
●
If the computer has a magnetic display switch (select models only), be sure that the computer is
not near a strong magnetic field and that no magnetized items (for example, a magnetized
screw driver) are laying on the computer.
●
If the computer has an ambient light sensor (select models only), make sure that the sensor is
not obstructed.
The software is functioning abnormally.
If the software becomes unresponsive or responds abnormally:
●
Restart the computer:
●
In Windows XP Home, select Start > Turn Off Computer > Restart.
●
In Windows XP Professional, select Start > Turn Off Computer > Restart > OK. (The
Turn Off Computer button may be called the Shut Down button, depending on the network
connection.)
If you cannot restart the computer using these procedures, refer to the next section, "The
computer is turned on, but is not responding."
156
●
Run a virus scan.
●
If the computer feels unusually warm, allow it to cool to room temperature. For more information
about computer overheating, refer to "The computer is extremely warm." later in this chapter.
●
If you are using an optional wireless mouse, make sure that the mouse battery has an adequate
charge.
Chapter 15
Troubleshooting
ENWW
The computer is turned on, but is not responding.
If the computer is turned on, but is not responding to software applications or keyboard commands,
try first to shut down the computer through the operating system by selecting Start > Turn Off
Computer > Turn Off. (In Windows XP Professional, the Turn Off Computer button may be called
the Shut Down button, depending on the network connection.)
If the computer remains unresponsive, try the emergency shutdown procedures in the following
sequence:
1.
If the computer is in Windows, press ctrl+alt+delete. Then, select Shut Down > Turn Off.
2.
If you cannot shut down the computer by using ctrl+alt+del, press and hold the power button for
at least 5 seconds.
3.
If you are unable to shut down the computer by using the power button, unplug the computer
from external power and remove the battery pack.
NOTE If you cannot turn the computer back on after shutting it down, refer to "The computer
will not start up."
The computer is extremely warm.
It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels
extremely warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature.
Then be sure to keep all vents free from obstructions while you are using the computer.
CAUTION To prevent overheating, do not obstruct vents. Use the computer only on a hard,
flat surface. Do not allow another hard surface, such as a printer, or a soft surface, such as a
pillow or a thick rug or clothing, to block airflow.
An external device is not working.
If an external device does not function as expected:
ENWW
●
Turn on the device as instructed in the device user guide. Some devices, such as monitors and
printers, may not be powered by the computer, and must be turned on before the computer is
turned on.
●
Verify that
●
All device connections are secure.
●
The device is receiving electrical power.
●
The device, especially if it is an older one, is compatible with the operating system. For
compatibility information, refer to the Web site of the device manufacturer.
●
The correct drivers are installed and updated. Drivers may be available on a CD included
with the device or on the Web site of the device manufacturer.
Quick checklist
157
The computer cannot connect to a wireless local area network
(WLAN).
If the computer cannot connect to a WLAN:
158
●
Verify that the computer is within optimal range of a wireless router (access point).
●
Verify that the wireless light on the computer is turned on.
●
Verify that the computer wireless antennae are free from obstructions.
●
Verify that the wireless router and broadband modem are working correctly.
Chapter 15
Troubleshooting
ENWW
Customer Care
If you are unable to find the help you need by using the Help and Support Center, you may need to
contact Customer Care.
Preparing to contact Customer Care
For the fastest possible resolution of your problem, have the computer and the following information
available when you call or e-mail:
●
Product name located on the display or keyboard.
●
Serial number (S/N) listed on the service tag.
●
The service tag label is on the bottom of the computer.
●
To display the service tag information on the computer screen, click My Computer in the
Help and Support Center.
●
Date the computer was purchased.
●
Conditions under which the problem occurred.
●
Error messages that have been displayed.
●
The manufacturer and model of a printer connected to the computer.
●
Operating system version number and registration number.
To display the operating system version number and registration number, click My Computer in
the Help and Support Center. (On some models, the registration number may be identified in
the Operating System table as the Product Id).
Contacting Customer Care by e-mail or telephone
If the computer is connected to the Internet, you can get help by e-mail or access Customer Care
telephone numbers through the Help and Support Center.
Taking the computer to a service partner
If Customer Care advises you to take the computer to a service partner, be sure to provide the
service partner with the information listed in "Preparing to contact Customer Care," earlier in this
section. In addition, be sure to delete all passwords or to disclose all passwords to the service
partner so that they can access the computer.
ENWW
Customer Care
159
160
Chapter 15
Troubleshooting
ENWW
16 Electrostatic Discharge
Preventing electrostatic discharge
Electrostatic discharge is the release of static electricity when two objects come into contact—for
example, the shock you receive when you walk across the carpet and touch a metal door knob.
A discharge of static electricity from fingers or other electrostatic conductors may damage electronic
components. Before handling electrostatic-sensitive components, discharge static electricity by using
one of the methods described in this chapter.
Handling drives
CAUTION To prevent damage to the computer, damage to a drive, or loss of information,
observe these precautions:
Before handling the drive, discharge static electricity by touching the unpainted metal surface
of the drive.
Do not touch the drive connector pins on the drive or on the computer.
Handling internal components
For best results when handling internal components, have everything needed for the installation
within reach so that you do not need to leave the area after beginning the procedure. If you must
leave the area during the procedure, remember to reground yourself before resuming the procedure.
CAUTION To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using one of the
grounding methods described in this chapter.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
ENWW
Preventing electrostatic discharge
161
Grounding methods
If removal or installation instructions direct you to unplug the computer, unplug it after being properly
grounded and before removing a cover. Use one or both of the following grounding methods:
●
Touch the exterior unpainted metal surface of a device that is connected to an electrical outlet
by a grounding plug.
●
Use a wrist strap connected by a ground cord to the computer chassis. Wrist straps are flexible
grounding straps with a minimum of one megohm ±10 percent resistance in the ground cords.
To provide proper ground, wear the strap snugly against your skin.
If you need more information about static electricity or assistance with component removal or
installation, contact Customer Care.
162
Chapter 16
Electrostatic Discharge
ENWW
Index
Symbols/Numerics
1394 cable 101
1394 devices
connecting 101
description 101
software and drivers
stopping 101
1394 port 9, 101
802.11 device
description 109
identifying 109
101
A
AC adapter
connecting 30
identifying 12
administrator password 125
altitude specifications 14
antennae 11
antivirus software 128
applications key, Windows 2
audio features 64
audio-in (microphone) jack 7, 64,
65
audio-out (headphone) jack 7,
64, 65
B
battery
inserting into remote
(ExpressCard version) 77
inserting into remote (PC Card
version) 70
battery bay 10, 13
battery charge information 42
battery light 41, 43
battery light, identifying 5, 28
battery pack
battery power vs. AC power 40
calibrating 45
ENWW
charging 41, 45
conserving power 47
disposing of 48
identifying 12
inserting 40
low-battery conditions 43
monitoring charge 42
recharging 47
removing 40
storing 48
using 40
battery pack disposal 150
battery pack maintenance 150
battery pack release latch 10, 40
bays
battery 10, 13
hard drive 10
BIOS update
downloading 139
installing 140
BIOS version 138
blank computer screen 156
Bluetooth device 33, 109, 114
Bluetooth for Windows software
114
Bluetooth label 13
buttons
mute 4
PC Card slot eject 9
power 4, 27
remote control (ExpressCard
version) 80
remote control (PC Card
version) 73
setting use preferences 18
TouchPad 3, 17
volume 4
volume down 64, 66
volume mute 64, 66
volume up 64, 66
wireless 4
C
cable
1394 101
LAN 121
modem 116
RJ-11 (modem) 12
security 129
USB 99
calibration, battery 45
caps lock light 5
Certificate of Authenticity label 13
charging battery packs 41
checklist, troubleshooting 155
compartments, memory module
10
components
bottom 10
display 6
front 6
left-side 9
rear 7
right-side 7
top 2
composite video 22
computer display, turning on or off
34
computer information 138
computer screen blank 156
connecting external power 30
connector, power 8
conservation, power 47
copyright warning 87
cord, power, identifying 12
country-specific modem cable
adapter 117
critical low-battery condition 43
critical updates, software 128
Customer Care 159
Index
163
D
default power settings 34
default settings, Setup Utility 133
device driver installation 147
digital cards. See Media Reader
cards, ExpressCards, PC Cards
Disk Cleanup software 152
Disk Defragmenter software 152
display
image, switching 20, 22
maintenance 151
screen brightness hotkeys
20, 23
display release latch 6
drive media 33
drivers
ExpressCards 95
PC Cards 92
drives
caring for 49
IDE drive light 50
maintenance 152
optical 8
DVD region settings 87
E
edge motion 18
eject button, PC Card slot 9
electrostatic discharge
grounding methods 162
handling drives 161
handling internal components
161
preventing 161
emergency shutdown procedures
34
environmental specifications 14
expansion port
description 102
identifying 102
ExpressCard slot
identifying 7
storing remote control 79
ExpressCards
description 95
inserting 96
removing 98
software and drivers 95
stopping 98
supported types 95
164
Index
external media cards. See Media
Reader cards, ExpressCards,
PC Cards
external monitor port 9, 67
F
firewall software 128
fn key
hotkeys 19
identifying 2
fn+f5 key 28
function keys
hotkeys 19
identifying 2
G
grounding methods 162
H
hard drive
displaying amount of free space
107
installing 52
maintenance 152
removing 51
hard drive bay, identifying 10
hardware maintenance 149
headphone (audio-out) jack 7
Help and Support Center hotkey
20, 21
hibernation
defined 31
enabling/disabling 31
initiated during critical lowbattery condition 43
initiating 36
restoring from 36
when to use 31
writing to CD or DVD 58
hibernation file 31, 107
home setup of WLAN 112
hotkeys
audio CD or DVD controls 20,
23
decreasing screen brightness
20, 23
description 19
displaying system information
20
increasing screen brightness
20, 23
initiating QuickLock 20, 23
initiating standby 20, 22
media activity 63
opening Help and Support
Center 20, 21
opening Print Options window
20, 21
opening Web browser 20, 21
quick reference 20
switching screen image 20, 22
using 20
HP Software Update 137
hubs 99
humidity specifications 14
I
IDE drive light 5, 50
IEEE 1394 port 9
infrared communication 33
infrared lens 6
Internet connection setup 112
J
jacks
audio-in (microphone) 7, 64, 65
audio-out (headphone) 7, 64,
65
RJ-11 (modem) 8
RJ-45 (network) 9
S-Video-out 9, 67, 68
K
keyboard
hotkeys 19
maintenance 151
keypad keys 2
keypad, embedded
enabling and disabling 24
identifying 24
switching key functions 25
using 24
keypad, external
num lock mode 25
using 25
keys
esc 2
fn 2
function 2
keypad 2
Windows applications 2
Windows logo 2
ENWW
L
labels
Bluetooth 13
Microsoft Certificate of
Authenticity 13
modem approval 13
regulatory 13
service tag 13
wireless certification 13
WLAN 13
language, Setup Utility 132, 135
latches
battery pack release 10
display release 6
lights
battery 5, 28
caps lock 5
IDE drive 5, 50
mute 5
num lock 5
power 5, 28
wireless 5
LightScribe 54
local area network (LAN)
cable required 121
connecting cable 121
lock, security cable 9
low-battery condition 43
M
maintenance
battery pack 150
battery pack disposal 150
Disk Cleanup 152
Disk Defragmenter 152
display 151
drives 152
hardware 149
HP Software Update 137
keyboard 151
TouchPad 151
media activity hotkeys 63
media controls, hotkeys 20, 23
Media Reader 9
Media Reader cards
inserting 90
removing 91
stopping 91
supported types 89
memory
ENWW
adding or replacing memory
modules 103
displaying amount in system
107
increasing 107
settings 108
video memory 108
memory module compartment 10
memory module compartment
cover
removing 104
replacing 105
memory modules
adding 103
replacing 103
Memory Stick (MS) 9, 89
Memory Stick Pro (MSP) 9, 89
microphone (audio-in) jack 7
microphones, supported 65
Microsoft Certificate of
Authenticity label 13
modem approval label 13
modem cable
connecting 116
country-specific cable adapter
117
noise suppression circuitry 115
modem software
setting/adding location 117
travel connection problems 119
monitor port, external 9
mouse, external
setting preferences 18
using 18
multimedia software
described 84
identifying 84
installing 84
using 85
MultiMediaCard (MMC) 9, 89
mute button 4, 64, 66
mute light 5
N
network (RJ-45) jack 9
network cable 121
noise suppression circuitry,
modem cable 115
num lock light 5
num lock mode, external keypad
25
O
operating environment
specifications 14
operating system
Microsoft Certificate of
Authenticity label 13
Product Key 13
reinstallation 145, 146
repairing 144
Operating System disc 144
optical disc
inserting 55, 60
removing, with power 56, 61
removing, without power 57, 62
optical drive
identifying 59
supported types 54
optical drive, identifying 8
optional power adapter 29, 45
overheated computer 157
P
passwords
administrator 125, 126
guidelines 124
power-on 127
QuickLock 125
Setup Utility 126
user 125
Windows 125
passwords, security 38
PC Card slot
identifying 9
storing remote control 72
PC Card slot eject button 9
PC Cards
description 92
inserting 93
removing 93
software and drivers 92
stopping 94
supported types 92
pointing devices. See TouchPad
ports
1394 9, 101
expansion 9, 102
external monitor 9, 67
Index
165
USB 7, 9, 99
power
connecting 30
conserving 47
control and light locations 27
schemes 38
setting preferences 37
sources 29
power button 4, 27
power connector 8
power cord 12
power light 5, 28
Power Meter icon 37
power settings 34
power supply 32
Print Options window hotkey 20,
21
processor performance controls
39
Product Key 13
product name and number,
computer 13
public WLAN connection 113
Q
QuickLock hotkey 20, 23
QuickLock password 125
R
rated input power specifications 14
readable media 33
recovery, system 142
regulatory information
modem approval label 13
regulatory label 13
wireless certification labels 13
reinstallation of applications 143
release latch
battery pack 10
display 6
remote control, ExpressCard
button quick reference 80
inserting battery 77
overview 69, 77
storing 79
remote control, PC Card
button quick reference 73
inserting battery 70
overview 69
storing 72
166
Index
reset (emergency shutdown
procedures) 34
restore point 142
RJ-11 (modem) cable 12
RJ-11 (modem) jack 8
RJ-45 (network) jack 9
S
S-Video 22
S-Video-out jack 9, 67, 68
S/PDIF digital audio 65
screen blank 156
screen brightness hotkeys 20, 23
screen image, switching 20, 22
screen saver 48
scroll zones, TouchPad 3, 17
Secure Digital (SD) Memory Card
9, 89
Secure Digital Input/Output (SD I/
O) 9, 89
security
features 123
password guidelines 124
Windows passwords 125
wireless 113
security cable 129
security cable slot 9
security passwords 38
serial number, computer 13
service tag 13
Setup Utility
accessing/exiting 131
administrator password 126
default settings 133
Diagnostics menu 135
language 132
Main menu 134
passwords 126
power-on password 127
Security menu 134
System Configuration menu
135
shipping the computer 154
shutdown procedures 34
shutting down 34
slots
Digital Media 9
ExpressCard 7
memory module 10
PC Card 9
security cable 9
SmartMedia (SM) 9, 89
SoftPaq 138
software
1394 101
abnormal behavior 156
antivirus 128
BIOS update 139
Bluetooth for Windows 114
critical updates 128
device driver reinstallation 147
Disk Cleanup 152
Disk Defragmenter 152
downloading/installing other
software 141
ExpressCards 95
firewall 128
HP Software Update 137
HP Web site 138
modem 117
multimedia 84
operating system reinstallation
145, 146
operating system repair 144
PC Cards 92
Power Meter 37
regular tune-ups 153
reinstalling application 143
restore point 142
safeguarding information 142
Setup Utility 131
SoftPaq 138
system backup 145
System Restore 142
updates 137, 147
USB devices 100
speakers 6, 64
specifications
operating environment 14
rated input power 14
standby
defined 31
hotkey 20, 22
initiating 35
resuming from 35
writing to CD or DVD 58
system backup 145
system information
hotkey 20
system information hotkey 20
ENWW
system recovery 142
System Restore software 142
USB ports, identifying
user password 125
T
temperature specifications 14
temperature, storage, battery pack
48
TouchPad
identifying 17
maintenance 151
setting preferences 18
using 18
TouchPad buttons 3, 17
TouchPad scroll zones 3, 17
TouchPad tapping 18
traveling with the computer
battery pack temperature
considerations 48
environmental specifications 14
modem approval label 13
tips 154
wireless certification labels 13
troubleshooting
abnormal software behavior
156
blank computer screen 156
computer not starting up 155
Customer Care 159
modem 119
nonworking external device
157
overheated computer 157
quick checklist 155
unresponsive computer 157
wireless network (WLAN) 158
tune-ups, regular 153
turning off the computer 34
TV tuner support 95
V
vents 7, 10
video features 67
video memory 108
video transmission types 22
volume buttons 4
volume down button 64, 66
volume mute button 64, 66
volume up button 64, 66
volume, adjusting 66
U
unresponsive system, emergency
shutdown procedures 34
updates, software 137
USB cable, connecting 99
USB devices
connecting 99
description 99
required software 100
stopping 100
USB hubs 99
ENWW
7, 9, 99
W
Web browser hotkey 20, 21
Windows applications key 2
Windows logo key 2
Windows operating system
information backup 145
reinstallation 145, 146
repairing 144
Windows passwords 125
wireless antennae 11
wireless button 4, 110
wireless certification label 13
wireless controls
button 110
light 110
wireless device
802.11 109
Bluetooth 109
wireless network (WLAN) 111
wireless light 5, 110
wireless network (WLAN)
description 111
equipment needed 112
functional range 113
home connection 113
public WLAN connection 113
security 113
troubleshooting 158
WLAN. See wireless network
(WLAN)
WLAN label 13
writable media 33
X
xD-Picture Card (XD)
9, 89
Index
167
168
Index
ENWW
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