GE Wizard WPSE7003A0, WNCD2050A0 washing machine Technical Service Guide
Below you will find brief information for Wizard WPSE7003A0, Wizard WNCD2050A0. This document describes the features and functions of the Wizard washing machine. It includes information on how to operate the washing machine, as well as troubleshooting tips. You can use the Wizard washing machine to wash a variety of clothes, including cottons, linens, and delicates. It has a number of features designed to make washing easier, including automatic temperature control, a spot spray feature, and an extend spin option.
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GE Consumer Home Services Training
TECHNICAL SERVICE GUIDE
Wizard
TM
Extra Large Capacity Washer
PUB # 31-9058 08/00
MODEL SERIES:
WPSE7003A0
WNCD2050A0
g
!
IMPORTANT SAFETY NOTICE
The information in this service guide is intended for use by individuals possessing adequate backgrounds of electrical, electronic, and mechanical experience. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible for the interpretation of this information, nor can it assume any liability in connection with its use.
WARNING
To avoid personal injury, disconnect power before servicing this product. If electrical power is required for diagnosis or test purposes, disconnect the power immediately after performing the necessary checks.
RECONNECT ALL GROUNDING DEVICES
If grounding wires, screws, straps, clips, nuts, or washers used to complete a path to ground are removed for service, they must be returned to their original position and properly fastened.
GE Consumer Home Services Training
Technical Service Guide
Copyright © 2000
All rights reserved. This service guide may not be reproduced in whole or in part in any form without written permission from the General Electric Company.
Table of Contents
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-
1
-
Washer Nomenclature
Model Number
W P S E 7 0 0 3 A 0 W W
Product
W = GE Washer
Model
P = Profile
Basket Size
S = Super
Product Type
E = Electronic
Number of Speeds
7 = 7 Speeds
Exterior Color
WW = White on White
Engineering Revision
0 = None
A = Year
(2000)
Voltage
3 = US Voltage (120 Volts)
Number of Cycles
00 = Infinite Electronic
GEA00533
GEA00518
Note: Model number and serial number are located on rear of backsplash.
• The technical sheet is located under the control panel.
Serial Number
The first two characters of the serial number identify the month and year of manufacture.
Example: AZ123456S = January, 2000
A - JAN
D - FEB
F - MAR
G - APR
H - MAY
L - JUN
M - JUL
R - AUG
S - SEP
T - OCT
V - NOV
Z - DEC
2005 - H
2004 - G
2003 - F
2002 - D
2001 - A
2000 - Z
1999 - V
1998 - T
1997 - S
1996 - R
1995 - M
1994 - L
The letter designating the year repeats every 12 years.
Example:
T - 1974
T - 1986
T - 1998
Warranty Information
Sales slip or cancelled check is required as proof of original purchase date to obtain service under warranty.
All warranty service is provided by our Factory Service Centers or an authorized Customer
Care ® technician.
For The Period Of:
One Year
From the date of the
original purchase
Two Years
From the date of the
original purchase
Five Years
From the date of the
original purchase
Ten Years
From the date of the
original purchase
Lifetime
From the date of the
original purchase
What GE Will Not Cover:
GE Will Replace:
Any part of the washer that fails due to a defect in materials or workmanship. During this
full one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part.
Any part of the washer that fails due to a defect in materials or workmanship. During this
additional one-year limited warranty, you will be responsible for any labor and in-home service costs.
The suspension rod and spring assembly and electronics, if any of these parts should fail due to a defect in materials or workmanship. GE will also replace the
washer lid or
cover, if they should rust under operating conditions. During this additional four-year
limited warranty, you will be responsible for any labor and in-home service costs.
The transmission and outer washer tub, if any of these parts should fail due to a defect in materials or workmanship. During this additional nine-year limited warranty, you will be responsible for any labor and in-home service costs.
The washer basket, if any of these parts should fail due to a defect in materials or workmanship. During this
lifetime limited warranty, you will be responsible for any labor and inhome service costs.
•
• Service trips to your home to teach you how to use the product.
Improper installation.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Incidental or consequential damage to personal property caused by possible defects with this applicance.
Note: Some models may have an extended warranty beyond 5 years. Those models have a special warranty sheet enclosed when delivered to the customer. Unless that additional warranty sheet is attached, all other warranty conditions shown above apply.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.
Warrantor: General Electric Company. Louisville, KY 40225
Installation Highlights
Location
• Washer must be installed on firm flooring.
Concrete flooring is best, but wood base is sufficient providing floor support meets FHA standards.
• Washer should not be installed on rugs or exposed to the weather.
• Install or store washer where it will not be exposed to temperatures below freezing.
•
Minimum clearances between washer and adjacent walls or other surfaces are:
0 in. either side, 2 in. front, 3 in. rear.
• Minimum vertical space from floor to overhead shelves, cabinets, ceilings, etc., is
96 in.
• Closet doors must be louvered or otherwise ventilated and have at least 60 sq. in. open area for washer only, or if the closet contains both a washer and dryer, doors must contain at least 120 sq. in. of open area equally
60 sq. in.
(387.1 sq. cm)
60 sq. in.
(387.1 sq. cm)
Closet door
GEA00046 distributed.
Note: The clearances stated are minimums.
Consideration must be given to providing adequate clearances for installation and servicing.
Cable Tie
Cable Tie
Cable Tie
Plumbing
Laundry Tub Stand Pipe
GEA00045
GEA00044
•
Water pressure must be 10 psi minimum to 150 psi maximum dynamic pressure measured at faucet.
• Water temperature on household water heater should be set to deliver water at 120° to 150°F
(50° to 66°C) in the washer when HOT wash is selected.
•
Shut-off valves should be supplied for both hot and cold water lines.
• Drain water into a standpipe or laundry tub. The discharge height must not be less than 30 in. nor more than 8 ft above the base of the washer. The standpipe must be 1-1/2 in. minimum inside diameter and must be open to the atmosphere.
•
The commercial washer uses coin laundry hot and cold inlet hoses and wire wrapped drain hose, and should only be replaced with commercial hoses. All other plumbing requirements are the same.
Electrical Wiring
• National Electrical Codes or prevailing local codes and ordinances must be followed.
•
120 V, 60 Hz must be supplied and connected to an individual, properly grounded branch circuit, protected by a 15- or 20-amp circuit breaker or time delay fuse.
•
Wiring must be 2-wire with ground.
Electrical Rating
Voltage AC ............................................................ 120
Hertz ....................................................................... 60
Total connected load amperage .......................... 10.0
For use on adequately wired 120-volt, 15-amp circuit having
2-wire service with a separate ground wire. This appliance must be grounded for safe operation.
Notes
Operating Characteristics
Basic Washer Operation
The typical washer cycle progresses as follows:
• Fill: timed, 40 minutes maximum
• Agitation: 12 minutes
• Pump Out: 3 minutes
• Spin: 3 minutes
• Rinse Fill: timed, 40 minutes maximum
• Rinse: 3 minutes
• Pump Out: 3 minutes
• Final Spin: 6 minutes
Basic specifications for the motor, pump, relays, and water valves are:
• Motor: 1/2-hp, 10 A, 70 A in-rush,
120 VAC
• Pump: 3.2 A, 120 VAC
• Relays: 12 VDC
• Water Valves: 0.1 A each, 120 VAC
• Lid Switch pauses all washer operations, except water fill, when the lid is raised. The lid switch cuts power to the DC relay coil for the motor.
• Pressure Switch has two switches in one housing. The first switch will open when there is 6 in. of water in the basket. The second switch will open when the water in the tub has reached the maximum level.
The second pressure switch is in series with the DC relay coils of both water valve relays. The system for the pressure switch reads OPEN with water in the tub. Mid level fills are timed based on lowest level.
Washer Fill Mode
Fill mode activates the water valves according to the temperature selected. The cycle advances to the next mode as soon as the pressure switch opens. A fail-safe control system prevents serious flooding due to a failure in the pressure switch system. The fill is timed, and the water valves de-energize after 40 minutes if the pressure switch has not been tripped. The cycle then stops. If this fault is triggered, the display will show a 1, the PerfecTemp LED will flash, and the washer will be in the PAUSE mode.
If the user changes the water temperature during fill, the change occurs immediately.
During the wash fill, one of four lights will be on to indicate selection, and will progress as the cycle advances.
Wash, Rinse, and 2nd Rinse
Agitate Modes
Wash, rinse, and 2nd rinse operate the motor in agitate mode at the selected wash speed. Relays switch speed, motor direction for spin or agitate, and main power to the motor. When speed is changed and the motor is running, relays go through the turnoff sequence, and then turn ON at the newly selected speed.
The WASH light remains ON during pump and spin when the washer is in the rinse cycle. The RINSE and 2ND RINSE lights are on during fill, rinse, and pump, while the washer is in the extra rinse cycle.
Drain Pump-Out Mode
The control board has circuitry that detects, through the pump control relay, a measurement of electrical current to the pump motor.
That current describes the motor’s output torque which can determine if the pump is pumping water or pumping air.
After pumpdown, the control enters a clothes care sequence. Basically, the pump stops then starts for a few seconds. The unit then begins a slow speed spin and changes to a fast spin after a few seconds. See spin speed flowchart on page 24.
Unsuccessful samples of the electrical current readings could be an indicator of a pump motor that is blocked, or a standpipe that is too high, and water in the tub.
Idle Mode
The idle mode has no LEDs or relays lit; the control is waiting for the consumer to touch a keypad or switch.
Pause/Stop
Pause mode occurs when the consumer presses the Start/Pause button during the cycle. The lights that were lit, indicating the current cycle, blink. If the Start button is not pushed within 24 hours, the control initiates the drain and final spin.
Power Outage
In the event of a power outage, and the washer is not in idle, the cycle status and modes are saved in EEPROM. When the power resumes, the washer resumes where it left off. (The Start button does not have to be pressed.)
Automatic Temperature Control
The Automatic Temperature Control (ATC) uses a mathematical system to control cold, warm, and hot fills by turning the hot and cold water valves on and off during the fill.
The formula limits the number of times the valve is cycled to control noise and wear. To prevent sudden water temperature changes on consumer’s hands, the ATC does not function when the lid is open.
The ATC should maintain the water temperature in the tub within the ranges specified in the following table:
T e m p e r a t u r e
S e t t i n g s
H O T
W A R M
C O L D
T
1
e
9
7
m
2 5
5
0
p
+ /
+ / -
W
+ / 8
7
7
a
°
°
s h
° F
F
F
Other Functions
2nd Rinse
The extra rinse selection provides a complete second rinse to the cycle. When selected, the electronic control limits the first rinse spin to 3 minutes. Therefore, the final spin of 6 minutes shall occur once per cycle, whether or not extra rinse is selected. The 2nd Rinse will not function in a Drain+Spin wash cycle.
Extended Spin
The length of the final spin is doubled when extended spin is selected. The length of the wash spin cycle is not affected.
Beeper
All models have a piezo beeper for a 0.5
second-on/0.5 second-off/five repetition endof-cycle signal. The push buttons have a 0.1
second beep for button actuation signal.
Start/Pause and Stop/Cancel push buttons have a 0.1 second beep when actuated in
Field Service Mode.
EEPROM
The EEPROM has the capacity to store data about the washer and its cycles. It contains all model definition data, and is read only at power-up. If all lights are flashing then the model selector is not installed properly.
Commercial Washer
The commercial washer uses the keypad model control design. It has fewer keypad options and is designed for apartment or commercial noncoin applications.
Features & Cycles WPSE7003A
L3B
WNCD2050A
L3 commercial
Model sel. Plug
Color capacity
Levels
Temperatures
Speed
Soil Levels
White Hot
7
AA,WW
3.2
4
4
4
4 w/stainwash yes
11
WB
3.2
4
3 locked
3 locked locked no
Colors Warm
Dark colors Warm
Easy care Perm
Press
Hand Wash
Speed wash
Presoak
Presoak selected with another cycle
Quick rinse
Drain & spin
White Cottons
Colored Cottons
Two custom cycles
Extra rinse
Extra spin
Delay 8 hours
Cycle countdown
Spot spray
Agitator
Bleach dispenser
Fab dispenser
Lid instructions
Sound Pack
End of cycle signal yes yes yes yes yes yes yes yes yes no no yes yes yes yes digital yes dual yes yes stain guide hush + yes, on/off
Profile Perf no
Bright Colors yes delicates no no no no spin only yes yes no no no no digital no dual yes yes new super no commercial
Factory Presets Agitation time at fast speed
Load
Soil Level LED (Time in Minutes) Temp Speed Stain Wash Heavy Normal Light
Wash Spray
Rinse
(seconds)
Rinse
Agitation
Time (incl. ex. rinse)
Spin Time
Wash
Spin
Extra
Rinse
Spin
Final
Spin
Extended
Spin
Rinse Spray
Rinse
(seconds)
large large normal (6 normal,
3 gentle) normal (6 normal,
3 gentle) normal (6 normal,
3 gentle) h/c w/c c/c n/f n/f large n/f medium normal (9 gentle) w/c light (2 gentle, 2 small small large see note soak, 2 gentle) light (3 gentle)
Note 3 (normal) c/c w/w w/w see
3 medium
large large see note 3
-
normal (9 normal,
3 gentle) normal (9 normal,
3 gentle) note3 c/c
h/c w/c s/f s/s n/f n/f see note 3 s/f s/f f/f f/f
Note 1 9n / 3s 6n/3s 3n/3s
Note 1 9n / 3s 6n/3s 3n/3s
Note 1 9n / 3s 6n/3s
Note 1 3n/9s
Note 1 2g, 8 soak, 2g
Note 1 5n
-
3n/6s
2g, 5 soak, 2g
4n
-
3n/3s
3n/3s
2g, 2 soak, 2g
3n/3s
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
18
18
3
3
3
3
3
1 1/2
-
3
3
-
3
-
3
3
3
3
3
1
-
3
3
-
-
-
3
3
3
3
3
1
-
-
-
-
3
-
Load: super, large, medium, small
Times: Extra heavy (15), heavy (12), normal (9), light (6)
Temperature: hot/cold, warm/warm, warm/cold, cold/cold
Speed: normal/fast, normal/slow, gentle/fast, gentle/slow
Rinse: All rinses are 3 minutes with agitation speed same as wash.
Options: Factory reset for options will be "off" except for the beeper.
Notes:
LEGEND c=cold f=fast g=gentle h=hot n=normal
1. Stainwash: 3 min. agitation, 12 min. soak, 1 min. agitation, 14 min. soak
and then run the cycle selected at the heavy soil setting.
2. Soak Cycle: 3 min. agitation and then soak up to a total filled time of 24 hours (drain & spin automatically).
Interrupt soak using another cycle, such as drain and spin.
s=slow w=warm
3. Presoak is selected with any other cycle, after the cycle is selected. Presoak 3 min. agitation, 12 min. soak, and cycle selected
8
-
6
6
8
8
6
6
3
-
8
8
8
8
8
6
6
3
-
-
-
-
6
6
18
18
18
18
18
18
Electronic Controls
The L3 washer offers the convenience of starting your wash loads with easy one-touch cycles. One simple selection automatically sets your Load Size, Soil Level, Wash/Rinse Temperature, and
Wash/Spin Speed. Then just press Start.
Model WPSE7003A0
Model WNCD2050
Description
A keypad electronic washer control has been added to the model line to improve ease of use and serviceability. The main wash functions are still accomplished through a two-speed motor, hot and cold water valves, and a pump. The components are controlled by the electronic control, the dual pressure switch, and the keypad selector switches.
The L3 electronic control consists of a printed circuit board, a transformer, and housing.
GEA00539
Estimated Time Remaining
When a cycle is chosen, the Dual Seven
Segment Display (DSSD) displays the estimated time to run that complete cycle, including fill and pump-out times.
If a user presses a new option while a cycle is running, the control instantly updates the
DSSD to show the new time remaining.
If the time remaining is greater than 59 minutes, the DSSD displays the number of hours with an “H” next to it for 3 seconds, followed by the number of minutes for 3 seconds. (Example: a 125-minute cycle will display “2H” for 3 seconds and “05” for 3 seconds.) Estimated time will be adjusted for each cycle by fill time.
Field Service Mode
The Field Service Mode is entered by simultaneously pressing and holding the Whites/
Hot and the Start/Pause buttons for 3 seconds. As soon as the test cycle is entered, the DSSD displays the letters Fd (Field
Service Diagnostics).
To index to the next position, press the
Colors/Warm push button. The following table gives the functions for the subsequent positions:
P o s i t i o n
5
6
7
8
0 I n i t i a l
1
2
3
4
D S S D
O u t p u t
F d
* *
A L
A H
P
E #
H
C
S P
F u n c t i o n
L E D C h e c k
M o d e l C o d e
E r r o r C o d e s
H o t W a t e r V a l v e A c t i v e
C o l d W a t e r V a l v e A c t i v e
S l o w A g i t a t e ( D r y )
F a s t A g i t a t e ( D r y )
P u m p
S p i n
* * Indicates the model number.
# Indicates the number of the error code.
If there is more than one error, each error will display for 2 seconds followed by the next error.
To determine if the lid switch is working, select the Fd output on the DSSD. This places the lid switch in the Cycle Status LED circuit. Lifting the lid should turn off any
Cycle Status LEDs.
Error Code Table
C o d e
E 1
E 5
E 6
E 7
E 8
E 2
E 3
E 4
E r r o r
E E P R O M E r r o r
T h e r m i s t o r E r r o r
F l o o d C o n d i t i o n D e t e c t e d E r r o r
S l o w P u m p E r r o r
N e v e r F i ll s E r r o r
P u m p D e t e c t i o n C i r c u i t E r r o r
P u s h B u t t o n E r r o r ( S h o r t e d P u s h B u t t o n )
P r e s s u r e S w i t c h E r r o r
To clear all the error codes, press the Start/
Pause keypad while in the Error Codes
Function display.
The test mode allows the technician to operate the washer in Dry agitate. If the washer is placed in either agitate function during field diagnostics and the Start/Pause push button is pressed for 2 seconds, the Dry agitate will become Wet agitate. The motor stops and the cold water valve energizes until the pressure switch is activated. To check the pressure switch, the Load Size LEDs are illuminated in sequential order from smallest load size LED to the largest load size LED as the tub reaches full. The washer then resumes agitation.
The Field Service Mode can be exited in three ways:
1. Press the Stop/Cancel keypad.
2. Unplug the unit.
3. Control automatically exits test mode after
30 minutes.
Field Service Mode Entrance/Exit
To Enter Field Service
Diagnostic Mode
Begin
To Exit Field Service
Diagnostic Mode
Field Service
Mode
Simultaneously press and hold the
Start and Whites buttons for 3 seconds.
Release the Start and Whites buttons.
Field Service
Mode
Diagnostics
The control diagnostics inform the technician of the current status of the washer.
EEPROM Error (E1)
When the data is incorrectly stored, or won’t write correctly from read-only memory to the
EEPROM, the E1 error flag is set.
Thermistor Error (E2)
The control checks the temperature sensor.
If the sensor is open or shorted, the control completes the wash cycle and sets the E2 error flag.
Flood Condition Detected Error (E3)
A failed water valve can cause the washer to flood. If the control detects a pressure switch trip (from closed to open) in the idle mode, the E3 diagnostic flag is set.
Slow Pump Error (E4)
If the pump-sensing circuit does not detect that the water has been pumped from the washer within 3 minutes, the E4 flag is set.
Press the
Stop button.
30-Min.
Timeout from Start of Mode
Idle
Loss of
Power to
Control
GEA00535
Fill Error (E5)
If the washer takes longer than 40 minutes to fill, the control sets the E5 error flag.
Pump-Detection Circuit Error (E6)
If the pump-detection circuit indicates water is not being pumped when the pump is energized, and the pressure switch indicates water is present in the tub, the E6 error flag is set.
Push Button Error (E7)
If any push button is closed for 1 minute or longer, the E7 error flag is set.
Pressure Switch Error (E8)
If the high level pressure switch opens before low or if the high pressure switch closes before low, the E8 error is shown.
If the high pressure switch does not reset (go from open back to normally closed) during the 20-second pumpout, an E8 code is generated.
Control Settings
Easy One-Touch Cycles
The L3 washer offers the convenience of starting your wash loads with easy one-touch cycles. Make one simple selection, and your Load Size, Soil Level, Wash/Rinse Termperature, and Wash/Spin
Speed are automatically set. Then all you have to do is press Start.
O
NE
T
OUCH
Quick Start Guide
• Add clothes
• Select wash cycle
• Check load size setting
• Add detergent
• Add diluted fabric softener
Washer Control Panel
You can locate the model number behind the top edge of the control panel.
Model WPSE7003
• Close lid
• Push START
Model WNCD2050
GEA00539
One Touch Selections
PRESS...
AUTOMATICALLY SELECTS...
THEN PRESS...
1
For heavy to lightly soiled cottons, household linens, work and play clothes.
1
For heavy to lightly soiled cottons, household linens, work and play clothes.
1
For non-colorfast cottons and blends, and items that are labeled cold wash by the fabric manufacturer.
2
For knits, wrinkle-free and permanent press items.
For lingerie and items labeled hand-washable with light soils. Provides periods of agitation and soak during wash and rinse.
2
For lightly soiled items that are needed in a hurry. Cycle time is approximately 15 minutes, depending on your household water pressure.
1
Agitate and spin speed will change during cycle for better fabric care.
2
Spin speed will change during cycle for better fabric care.
Changing the Automatic Settings
You can change any of the automatic settings simply by pressing the desired pads.
About Clothes Care Cycles
For heavily soiled or stained items. Adds an extra agitation and soak at the beginning the wash cycle.
PRESOAK
Presoak
Press the
PRESOAK
pad, select your wash cycle, then press the
START/PAUSE
pad.
â–
Starts with three minutes of agitation, then 12 minutes of soaking, followed by the
• Starts with three minutes of agitation, then 12 minutes of soaking, followed by the selected wash cycle.
• Uses the speed and water temperature of your selected wash cycle.
Press the
PRESOAK
pad. The washer will fill and these automatic settings are selected:
â– Three minutes of agitation is followed by up to 24 hours of soaking.
• Three minutes of agitation is followed by up to 24 hours of soaking.
• To soak less than 24 hours, press the Drain & Spin pad or choose a wash cycle.
Use this feature to quickly rinse chlorine, perspiration, stains, etc. out of clothes.
• The washer fills with water, agitates for three minutes, drains and spins.
â– The washer fills with water, agitates for three minutes, drains and spins.
Automatic QUICK RINSE settings:
Automatic DRAIN & SPIN setting:
To store a custom combination of settings:
To store a custom combination of settings:
1. Select a One Touch setting.
3. Select any
OPTIONS
you want.
4. Press and hold the Custom 1 or Custom 2 pad until the washer beeps to
store your selection.
your selection.
CUSTOM 1
or
CUSTOM 2
pad until the washer beeps to store
Note: Delay 1-8 hours cannot be used in Custom 1 and Custom 2 settings.
NOTE: DELAY 1-8 HRS.
cannot be used in
CUSTOM 1
and
CUSTOM 2
settings.
About Control Features
START/PAUSE
Start/Pause
â–
• After you have selected a new cycle, press once to start the cycle.
Press twice to select the last cycle used and start the washer.
If the washer is running, press once to interrupt the cycle; press again to continue
continue the cycle.
STOP/CANCEL
This pad should not be used to interrupt or pause a cycle.
Estimated Time Remaining
Estimated Time Remaining
• Displays the approximate time remaining until the end of the cycle.
If the estimated time remaining is more than 60 minutes, “1H” will flash in the
Cycle time is affected by how long it takes the washer to fill. This depends on the
on the water pressure in your home. The “smart” timer “learns” the amount of
NOTE:
If
PRESOAK
is selected and a follow up wash cycle is not chosen, two dashes dashes will come up in the display.
SPOT SPRAY
button, you will see a short stream
Open the washer lid.
2. Press the Spot Spray button. (You will see a short stream of water.)
2
1
3
option and rub your favorite pretreatment product into soiled area.
the washer lid is down
â–
â– the washer tub is filling
• the water has already reached the level you selected.
About Cycle Options
Beeper
BEEPER
cycle.
Press the START/PAUSE pad to start the countdown.
The countdown time will be shown in the Est. Time Remaining display.
About Cycle Status
These cycle status indicator lights display what part of the cycle the washer is in.
The lid must be closed for
PerfecTemp
to work.
If your water is too cold, detergent will not dissolve effectively and clothes may not get clean. If the water is too hot, fabrics could be damaged.
PerfecTemp adjusts these water temperature extremes for better washing performance.
adjusts these water temperature extremes for better washing performance.
You may hear the water valves turning off and on while the water temperature is being being adjusted. This is normal.
Auto Balance
Auto Balance
About Washer Features
The dispenser dilutes liquid chlorine bleach before it reaches into your wash load.
load.
1
2
• Never pour undiluted liquid chlorine bleach directly onto clothes or into
â– the wash basket.
â–
• Do not pour powdered bleach into bleach dispenser.
3. Before starting the washer, pour measured amount of bleach directly into
3
Before starting the washer, pour measured amount of bleach directly into bleach dispenser. Avoid splashing or over-filling dispenser. If you prefer to use powdered use powdered bleach, add it into the wash basket with your detergent.
• Do not mix chlorine bleach with ammonia or acids such as vinegar and/
â– Do not mix chlorine bleach with ammonia or acids such as vinegar and/or rust remover. Mixing can
Separate for cleaning.
The agitator cap fits into the top of the
3
Add water to dispenser until it reaches
If it accidentally comes off, simply put it back on.
put it back on.
The fabric softener dispenser automatically releases liquid fabric softener at the releases liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first
1
2
Make sure dispenser is securely dispenser, using amount recommended on package.
Pour into dispenser, using amount recommended on package.
clothes. It may stain them.
Never pour fabric softener directly on
3. Add water to dispenser until it reaches the maximum fill line.
Do not pour anything into the agitator if the agitator cap or dispenser is removed.
4
5
2
1
Remove the dispenser from the top of the agitator.
2. Separate the dispenser cup from the cover by grasping the top and
Separate the dispenser cup from the cover by grasping the top and pushing down on
3
the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
will pop free from the cover.
To clean the dispenser, soak both the dispenser cup and the dispenser cover in the
3. To clean the dispenser, soak both the dispenser cup and the dispenser
cover in the following solution:
Removal and Replacement
Remove Electronic Control Board
1. Remove 4 screws from the top of the backsplash and rotate the top forward.
2. Remove 4 harness connections. Remove and retain the model selector harness plug for reassembly.
3. Remove 2 screws (1/4-in.) from the control board.
Caution: To prevent electrostatic discharge, ground yourself to the washer cabinet or use an
ESD wristband.
4. Remove the electronic control board.
Note: When reassembling, align the LEDs with the appropriate control panel indicators.
5. Reverse the above procedure to reinstall.
Model
Selector
Harness
Remove 4 Screws
Electronic
Control Board
GEA00371
Remove Harness
Connections
Screws
Remove Harness
Connections
GEA00373
Schematics and Strip Circuits
WARNING
POWER MUST BE DISCONNECTED BEFORE SERVICING THE APPLIANCE.
1 2 3 1 1 3 56 89 1112
1
2
3
4
5
6
YELLOW
YELLOW
BLACK
WHITE
YELLOW W/RED
ORANGE
DARK BLUE
WHITE
Note: The numbers in the drawing of the PCB above correspond to the numbers on the schematic of the PCB below.
TAN
PURPLE
BLACK
WHITE W/RED (N)
WATER
TEMP
SENSOR
RED W/WHITE (L1)
DARK BLUE
WHITE
YELLOW
RED
PURPLE W/WHITE
GEA00524
SPOT
SOAK
PURPLE W/WHITE
YELLOW
RED
WHITE
DARK BLUE
RED W/WHITE
2
1
4
3
6
5
12 11 10 9 8 7 6 5 4 3 2 1
3 2 1
SELECTOR
HARNESS
PLUG
CONTROL CIRCUIT BOARD
2 1
M2 M3
M1
O.L.
HIGH
START
LOW
MOTOR
M7
M6
M5
WHITE
W/RED
RED W/BLACK
PUMP
M
N L1
16
H
L
C
11
12 WATER
LEVEL
SWITCH
LID
SWITCH
GEA00525
Strip Circuits
Lid Switch
LID
SWITCH
ORANGE
YELLOW W/RED
GEA00529
3
CN 2
1
Main Power and Drain Pump Motor
RED W/WHITE L1
RED W/BLACK
M PUMP
BLACK
1
CN 1
9
CN 2
GEA00527
Water Level Switch
12
L H
16
WATER
LEVEL
SWITCH 11
C
WHITE
DARK BLUE
ORANGE
6
5
CN 2
3
GEA00530
Orange to White 12 VDC
Orange to Dark Blue 12 VDC
Water Temp Sensor
3
2
1
BLACK
WHITE
WATER
TEMP
SENSOR
GEA00531
2
1
Spot Soak
YELLOW
YELLOW
SPOT
SOAK
GEA00532
Water Valves
WHITE W/RED
N
HOT
COLD
WHITE W/RED
TAN
PURPLE
12
11
CN 2
8
GEA00528
Motor
M2 M3
M1
O.L.
HIGH
START
LOW
MOTOR
M7
M6
M5
WHITE
W/RED
N L1
PURPLE W/WHITE
YELLOW
RED
WHITE
DARK BLUE
RED W/WHITE
6
3
2
5
4
1
CN 1
GEA00526
Troubleshooting Flowcharts
Component Operation Troubleshooting
Initiate field service mode by pressing and holding Start and Whites buttons.
Press Colors button to return to Fd.
DSSD output displays Fd.
Press Colors button
3 times.
DSSD output displays H. Hot water valve is activated.
Press Colors button.
DSSD output displays C. Cold water valve is activated.
Press Colors button.
DSSD output displays AL.
Slow agitate (dry) is activated.
Press Colors button.
Press Start button for 2 seconds.
DSSD output displays AH.
Fast agitate (dry) is activated.
Press Colors button.
Press Start button for 2 seconds.
DSSD output displays P.
Pump is activated.
Press Colors button.
DSSD output displays SP.
Spin is activated.
Press Stop button.
Slow agitate
(wet).
Fast agitate
(wet).
Exit field service mode.
GEA00536
Error Code Troubleshooting
Washer
Proper voltage to
Washer.
Yes
Initiate field service mode by pressing and holding Start and Whites buttons.
No
Test
Mode.
House fuse, breaker, or wall outlet problem.
DSSD output displays Fd.
Note: If control is operating, it is likely that the control is not faulty. Record all the error codes and recheck error message at the component level. Record errors on the call sheet.
Lift lid, Cycle
Status, LEDs will go
OFF (confirms lid switch operation).
Yes
No
Check lid switch and contact
- Replace if faulty.
Press Colors button - DSSD output indicates model code.
Check error codes.
E1
EEPROM faulty - Replace PC board.
E2
Thermistor faulty or disconnected (if present) - Check resistance (50k ohms) - Replace if faulty.
E3
Flood - Check water valves, pressure switch - Replace if faulty.
Press Colors button - DSSD output displays error codes for existing errors.
E4
Slow pump - Check pump, standpipe height, and drain - Look for pump obstructions - Replace pump if faulty.
E5
No Fill - Check water is on, check water valves, pressure switch - Replace if faulty.
Press Stop to exit field service mode.
Press Colors button to proceed to Component
Operation
Troubleshooting.
E6
No Pump - Check for pump obstructions, operation - Replace pump if faulty.
E7
Stuck push button - Replace PC board.
E8
Pressure switch faulty or disconnected - Replace if faulty.
GEA00537
*If high level pressure switch is open before low, or if high pressure closes before low, the E8 error code is displayed. If during the 20-second pump out, the high pressure switch does not reset (open to normally closed), E8 is generated.
Spin Speed Troubleshooting
Note: Rather than just spinning up right away, the control enters this sequence after pumpdown to reduce suds lock. The pump stops, then starts for a few seconds, then it begins to spin up.
No Fill Troubleshooting
No Fill
Turn ON hot and cold water.
No
Is water turned ON?
Yes
Is machine timed out?
("1" displays, PerfecTemp
+ PAUSE lights flash)
No
Yes
Press START.
(With extremely low pressure, press
START again.)
Check for clogged screens and replace.
Yes
Are screens clogged?
No
Kinked water hose?
Yes
Straighten or replace.
GEA00590
Washer Starts Automatically Troubleshooting
Washer starts automatically.
LID UP
Will drain only
(normal).
Machine timed out after 24 hours?
Yes Yes
LID DOWN
Will drain and spin automatically (normal).
GEA00588
Washer Pauses During Agitation Troubleshooting
Washer pauses during agitation.
Adds extra agitation and soak to wash level.
Yes
Is Stain Wash option chosen?
No
Washer will adjust water level during agitation.
Yes
Is Super Load size option chosen?
No
It has a short soak period.
Yes
Is Hand Wash option selected?
No
It gives 3 minutes of agitation,
12 minutes of soak, then cycle selected.
Yes
Is Presoak option selected?
No
Straighten or replace.
Yes
Kinked water hose?
GEA00587
Washer Won’t Operate Troubleshooting
Washer won't operate
Press START.
Replace fuses or reset breakers.
No
No
Has START been pressed?
Yes
House fuses and breakers okay?
(Separate circuit required.)
Set controls properly.
Yes
Unplug washer, wait 2 minutes, plug in, and press START.
Yes
Electronics need to be reset?
No
No
Are controls set properly?
Yes
Plug in washer and turn water ON. Press START.
(With extremely low water pressure, press START again.)
No
Is washer plugged in to power and water supply turned ON?
GEA00589
Troubleshooting Guide
PERFECTEMP Possible Causes What To Do
PerfecTemp wash temperature is incorrect
(Review PerfecTemp in the About washer features section)
The washer is in a cold rinse cycle •
This is normal. The
PerfecTemp
feature is designed not to activate during a cold rinse cycle so that the coldest water available is used.
All the water in the water heater
• Wait until the water in the water heater is heated to the has been used correct temperature.
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed clothes
Lint or residue on clothes
Possible Causes What To Do
Incorrect spin speed selected
Incorrect use of fabric softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not dissolving
Dye transfer
• Make sure the spin cycle selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
• Check fabric softener package for instructions and follow directions for using dispenser.
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Use more detergent (especially with larger loads)
Be sure to follow detergent manufacturer’s directions.
• Use a water conditioner like Calgon brand or install a water softener.
• Make sure water heater is delivering water at
120°F.–140°F. (48°C.–60°C.).
• Select load size to match clothes load.
• Add detergent as wash basket fills with water before you load clothes.
• Sort clothes by color. If fabric label states unstable dyes may be indicated.
wash separately,
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
• If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent as wash basket fills with water, before you load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
Overloading • Load clothes no higher than the top row of holes in the washer tub.
• Make sure load size selected matches clothes load size.
Incorrect use of fabric softener
• Check fabric softener package for instructions and follow directions for using dispenser.
Troubleshooting
PERFORMANCE (cont.) Possible Causes
Pilling
Result of normal wear on poly-cotton blends and fuzzy fabrics
Snags, holes, tears, rips
Pins, snaps, hooks, sharp
or excessive wear
buttons, belt buckles, zippers, and sharp objects left in pockets
Undiluted chlorine bleach
Wrinkling
Chemicals like hair bleach or dye, permanent wave solution
Improper sorting
Overloading or incorrect water level
Incorrect wash and dry cycles
Repeated washing in water that is too hot
What To Do
• While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
• Fasten snaps, hooks, buttons, and zippers.
• Remove loose items like pins, objects in pockets and sharp buttons.
• Turn knits (which snag easily) inside out.
• Check bleach package instructions for proper amount.
• Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
• Rinse items that may have chemicals on them before washing.
• Avoid mixing heavy items (like work clothes) with light items (like blouses).
• Try a fabric softener.
• Load your washer so clothes have enough room to move freely.
• Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
• Wash in warm or cold water.
OPERATION Possible Causes
Extremely low water pressure
What To Do
Washer pauses in cycle
The HAND WASH cycle was chosen • This is normal. The HAND WASH cycle has a short soak period.
Washer won’t operate
Washer is unplugged
• Make sure cord is plugged securely into a working outlet.
Water supply is turned off
Controls are not set properly
• Turn both hot and cold faucets fully on.
• Check controls.
Lid is open
Circuit breaker/fuse is tripped/blown
Electronics need to be reset
START was not pressed
• Close lid.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. Washer should have separate outlet.
• Unplug washer, wait 2 minutes, plug back in, and press
START.
• Press START.
• Press START again.
Troubleshooting
WATER
Too many suds
Water leaks
Water temperature is incorrect
Possible Causes
Type of detergent
Very soft water
Too much detergent
Fill hoses or drain hose is improperly connected
Household drain may be clogged
Constant water pressure to the fill hoses at the water source
Using too much detergent in washer
Control is not set properly
Water supply is turned off or improperly connected
Water valve screens are stopped up
What To Do
• Switch to a lower sudsing detergent brand and follow instructions on package.
• Try less detergent.
• Measure your detergent carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
• Make sure hose connections are tight at faucets and at washer.
• Make sure end of drain hose is properly connected to washer and correctly inserted in and secured to drain facility.
• Check household plumbing. You may need to call a plumber.
• Tighten hoses at the faucets and turn the water off after each use.
• Check condition of the fill hoses; they may need replacement after 5 years.
• Use less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
• Check water temperature control and adjust.
• Turn both hot and cold faucets fully on and make sure hoses are connected to correct faucets.
• Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
• Make sure house water heater is delivering water at 120°F.–140°F.(48°C.–60°C.).
• The lid must be closed for PerfecTemp to work.
House water heater is not set properly
PerfecTemp feature was not activated
Lid lifted or cycle was put in pause for over 24 hours
Water pumped out before cycle is complete
Water won’t drain
• Reset cycle.
Drain hose is kinked or improperly connected
• Straighten drain hose and make sure washer is not sitting on it.
• Top of drain outlet should be less than 8 ft (2.5 m) above floor.
• Spray rinse during a spin cycle is normal.
Water spraying during spin cycle
Washer did not fill to chosen level
(PerfecTemp and
START/PAUSE lights are flashing)
Water fills and drains at the same time
Washer in spin cycle
Extremely low water pressure
Inlet hoses are kinked
• Press the START button again.
• Straighten hoses.
Water valve screens are stopped up
Drain stand pipe is too low
• Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
• Drain stand pipe must be above 30 s.
15
Troubleshooting
NOISE
Washer is noisy
Possible Causes
Washer is uneven
Washer load is unbalanced
Shipping rod is still assembled in unit
Washer is sitting too close to wall (causes knocking during cycle)
PerfecTemp
feature is being used
What To Do
• To level the front of the washer, adjust the front leveling legs by rotating the individual leg in the proper direction for up or down. To level back of washer, lift back of machine 4 s (11 cm) and set down.
• Press PAUSE to stop the washer, open the lid and redistribute the load evenly. Close the lid and press
START.
• To remove shipping rod from washer, pull yellow tag and attached rod from the bottom right hand side of washer.
• Pull washer away from the wall; about 4 s (11 cm) is needed.
• This is normal.
PerfecTemp
turns water valves off and on to adjust water temperature.
OTHER Possible Causes
Labels on the exterior
Occasionally the adhesive
of the washer will not
used on the labels does
peel off cleanly
not release cleanly
What To Do
• Use a hair dryer set at the lowest heat setting, directing the air at the label for a short amount of time. This will release the adhesive easily, without damaging the surface of the washer.
Illustrated Parts Breakdown
Parts List
Exploded parts views and list for Model WPSE7003A0. Refer to microfiche for specific model information.
Exploded parts views and list for Model WPSE7003A0.
Refer to microfiche for specific model information.
818
790
825
Parts List
Exploded parts views and list for Model WPSE7003A0.
Refer to microfiche for specific model information.
Exploded parts views and list for Model WPSE7003A0.
Refer to microfiche for specific model information.
Parts List
Exploded parts views and list for Model WPSE7003A0.
Refer to microfiche for specific model information.
Parts List
Exploded parts views and list for Model WPSE7003A0. Refer to microfiche for specific model information.
Quiz
1. How do you get into the Field Service Mode for the Wizard
TM
Washer?
5. The Wizard TM Washer control checks the thermistor during operation. If the sensor is shorted or open, the control will complete the cycle and sets an “E2” code. T or F a) Press & hold “Start/Pause” button for 3 seconds b) Press & hold “Quick Rinse/Drain & Spin” button for 3 seconds c) Press & hold “Whites” & “Start/Pause” buttons together for 3 seconds d) Press & hold “Colors” & “Start/Pause” buttons together for 3 seconds e) None of the above
6. The “Extended Spin” button will allow the customer to extend all the spins in that cycle.
T or F
7. The ATC sensor will measure 50K ohms at room temperature. T or F
2. What does an Error Code of “E5” mean?
a) No fill detection b) Pump current detection failure c) Key error d) Slow pump error e) Fill error
8. The water pressure switch has 4 settings: super, high, medium, and low. T or F
3. What function does Step 4 in the Field Service
Mode indicate?
a) LED check b) Model code c) Error code d) Hot water valve active e) Cold water valve active
9. Voltage can be measured for the drain pump at which connections on the control board?
a) 12 pin plug #8 & #9 b) 12 pin plug #9 & #12 c) 12 pin plug #9 & 6 pin plug #1 d) 12 pin plug #1 & #9 e) 12 pin plug #9 & #11
4. How do you exit the Field Service Mode?
a) Press the “Stop” button b) Remove AC power from Washer c) Wait for 30 minute timeout d) All of the above e) None of the above
10.
Voltage can be measured for the fast speed on the motor at which connections?
a) 6 pin plug #1 & #2 b) 6 pin plug #2 & any N (WR) c) 6 pin plug #3 & any N (WR) d) 6 pin plug #2 & #6 e) None of the above
– 38 –
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Key Features
- Automatic Temperature Control
- Spot Spray Feature
- Extend Spin Option
- Easy One-Touch Cycles
- Liquid Bleach Dispenser
- Fabric Softener Dispenser
- Dual Seven Segment Display
Frequently Answers and Questions
How do I use the Spot Spray feature?
How do I use the Extend Spin option?
How do I use the Delay 1-8 Hours option?
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