RCA RP5022 User manual
RCA RP5022
The RCA RP5022 is a versatile and user-friendly voice recorder that offers a range of features to meet your recording needs. With its built-in microphone and external microphone jack, you can capture clear and detailed audio in various settings. The device also includes a USB jack for easy file transfer to your computer.
The RP5022 features a user-friendly interface with a backlit LCD display, making it easy to navigate through menus and adjust settings. The device's multiple recording modes, including automatic voice recording (AVR), allow you to optimize recordings based on the environment and your preferences.
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RP5022_EN(US) 19/7/07 9:53 AM Page 1
FCC Information
For Your Records
In the event that service should be required, you may need both the model number and the serial number. In the space below, record the date and place of purchase, and the serial number:
Model No.
Date of Purchase
Place of Purchase
Serial No.
RCA
RP5022
Equipment tested for compliance as a complete unit
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme du NMB-003 du Canada
FCC Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
In accordance with FCC requirements, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to
Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
General Controls
Built-in microphone
ERASE:
Erases file
MENU: Folder, record condition, record quality,
AVR on/off, speed, play condition, beep tone, set year/day/12/24/ time, key lock on/off
Recording indicator
VOL UP:
Volume up
VOL DOWN:
Volume down
FCC Information correct the interference by one or more of the following measures
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Also, the Federal Communications
Commission has prepared a helpful booklet, "How To Identify and
Resolve Radio TV Interference
Problems." This booklet is available from the U.S. Government Printing
Office, Washington, DC 20402. Please specify stock number 004-000-00345-
4 when ordering copies.
The descriptions and characteristics given in this document are given as a general indication and not as a guarantee. In order to provide the highest quality product possible, we reserve the right to make any improvement or modification without prior notice. The English version serves as the final reference on all products and operational details should any discrepancies arise in other languages.
Service Information
This product should be serviced only by those specially trained in appropriate servicing techniques.
For instructions on how to obtain service, refer to the warranty included in this Guide.
Ecology
Help protect the environment - we recommend that you dispose of used batteries by putting them into specially designed receptacles.
Maintenance
Clean the unit with a soft cloth, or a damp chamois leather. Never use solvents.
Precautions for the Unit
• Do not use the unit immediately after transportation from a cold place to a warm place; condensation problem may be resulted.
• Avoid shock to the unit especially during recording. Recorded data can be damaged.
• Do not store the unit near fire, places with high temperature or places with direct sunlight.
General Controls
REC: starts / pauses recording.
STOP: stops playback/ recording.
Turns off the player.
PLAY: turns the player on. Starts/ pauses playback.
FORWARD: skips and searches forward.
Selects/Browses under menu mode.
REVERSE: skips and searches backward.
Selects/Browses under menu mode.
External microphone jack
External
Earphones
Jack
USB jack
Folder
(A/B/C/D)
File selected
Total number of files in a folder
Bookmark
Play
Record
Total remaining time for recording
FCC Information
• Do not operate or store unit in places with frequent static electricity or electrical noise (e.g.
speaker, TV set).
• Clean the unit with a soft cloth or a damp chamois leather. Never use solvents.
• The unit must only be opened by qualified personnel.
• Do not expose this appliance to rain or moisture.
Precautions for Batteries
• If you do not use the unit for more than one month, be sure to remove the batteries to avoid leakage.
• When installing batteries, be sure that the polarities are correct.
Reversing polarity may cause personal injury and damage to the batteries.
• Never mix new batteries with old ones. Do not mix battery types.
• Discard leaking batteries immediately. Leaking batteries can cause skin burns or other personal injury.
• Do not dispose of in fire.
• Do not charge batteries which are not intended to be recharged.
Power Supply
• (battery power) 2 x “AAA”
ESD Remark:
In case of misfunction due to electrostatic discharge just reset the product (disconnect and reconnect of the power source may be required) to resume normal operation.
General Controls
Playback mode:
Play one/
Play all
Battery level indicator
Key Lock
Time/date/ recorded time
AM/PM
Recording
Conditions
Automatic
Voice
Recording
Recording
Qualities
Comercializadora Thomson de México, S.A. de C.V.
Álvaro Obregón No. 151. Piso 13.
Col. Roma. Delegación Cuauhtémoc
C.P. 06700. México, D.F.
Telefono: 52-55-11-020360
RFC: CTM-980723-KS5
Thomson Inc.
P.O. Box 1976, Indianapolis, IN 46206-1976
©2007 Thomson Inc.
Trademark(s) © Registered
Marca(s) © Registrada(s)
Marque(s) © Deposée(s) www.rcaaudiovideo.com
Printed in China/Impreso en China
5642962E (EN/E)
Display Messages
ALL
APPEND
CUT-E
CUT-S
DELETE
FULL
MM/DD
12 HOUR
TIME
INSERT
INTRO
OFF
ON
SEN MI
TONE
NO TONE
VOL 15
YEAR
LOCKED
FORMAT
SPEED
WAIT...
PCLINK
Select all (Introductory Play back & Erasing All Files)
Appendix (Adding Appendix)
Cut End (Cutting)
Cut Start (Cutting)
Delete (Erasing Selected File)
Memory full
Month / day entry mode.
12 hour time display mode.
Time entry mode
Insertion (Inserting New Segments)
Introduction (Introductory Playback)
Off (Automatic Voice Recording)
On (Automatic Voice Recording)
Sensitivity Level (AVR)
Beeping sound on(Setting Beep Sound)
No beeping sound (Setting Beep Sound)
Volume (Setting Volume)
Year (Setting Year)
Key locked
Format the memory
Speed of playback
Memory rearrangement/System is busy
Player is connected to the computer
User manual
Manual de usuario
Before You Begin
2. Press REVERSE or FORWARD to set beep sound ON/ OFF.
3. Press MENU to confirm selection.
Setting the Time
Year/Date/12/24/Time
Setting
With this function, you can always read on the display the recording date and time of your recorded messages. Follow the steps below for time setting.
You can still use this player for normal recording without setting the time. However, no correct recording date and time can be referred for your recorded messages.
1. Turn on the player.
2. Press MENU repeatedly to enter
Time setting mode.
3. When “YEAR” shows, the digits of the year flashes
(default is 2007).
Press REVERSE or
FORWARD to increase/decrease the number, press
MENU to confirm.
4. Once the year is entered , the digits in the month field will flash
(default is 1). Press
REVERSE or
FORWARD to increase/decrease
MM DD the number, press MENU to confirm.
5. Once the month is entered, the digits in the day will flash. Press
REVERSE or FORWARD to increase/decrease the number, press MENU to confirm.
6. Once the date is entered, you can select between
12/24 hour clock display by pressing
AM
REVERSE
/FORWARD, then press MENU to confirm.
7. Once the time format is entered,
AM the digits in the hour field will flash
(default setting is
12 (12 hour mode)
& 0 (24 hour mode). Press
Recording Mode
Tip:
• For conferences, to obtain optimum recording quality, place the recorder with the microphone freely exposed to the sound source as close as convenient. A built-in automatic recording level control will set the optimum record level during manual recording. Avoid recording near unwanted noise sources, such as air conditioners or fans.
• If power supplied from the battery fails suddenly (e.g.
batteries are removed accidentally) during recording, the memory which was used for the recording will not be readable or usable. To restore the memory, backup your files and format the player using the
Windows format command.
Other functions
IntroScan
This feature allows playback of the first three seconds of each file in a folder.
1. Select folder
(A/B/C/D) and file.
2. Press REVERSE or
FORWARD until
ALL shows on display
3. Press PLAY to start introductory playback, INTRO shows on display.
4. Press STOP to exit
Intro Scan sooner.
A
A
MM DD
AM
SP
ONE
DICT
MM DD
SP
ONE
Play one/all
You can choose to play a specific file or all files in a folder.
1. In STOP mode, press MENU repeatedly until ONE or ALL shows on the display.
2. Press REVERSE or FORWARD to select between ONE and ALL.
3. Press STOP to confirm your selection and exit to Menu mode.
Connecting to the Computer
Using the Digital Voice
Manager
The RCA Digital Voice Manager can perform playback, organize your bookmarks of the recorded files and create self-executable voice file from the recorded files.
Playback and Editing Operations
1. To organize your files, click the corresponding buttons to cut, delete, copy and paste a file(or by drag and drop).
cut copy paste delete
Launching the Software
1. To launch the software, click
"Start", select "All Programs", select "Digital Voice Recorder", then select "RP5022" and then select "Digital Voice Manager".
2. All the drives in the computer except the removable Digital
Voice Recorder are shown in the top while the removable Digital
Voice Recorder is shown in the bottom.
2. To play the recorded files, highlight the file and click the
PLAY/PAUSE button on the left of the toolbar. play/pause skip forward stop add bookmark skip backward skip to a specific time clear book mark
3. Adjust the volume on the right of the toolbar.
All drives in the computer
Removable
Digital Voice
Recorder adjust volume
• Click the corresponding buttons in the toolbar to fast backward/forward, skip to a specific time in the file and stop playback of a recorded file.
• To adjust the playback speed, click
"Normal Speed" and select desired speed from the pull down menu.
Setting the Time
REVERSE or FORWARD to increase/decrease the number, press MENU to confirm.
8. Once the hour field is entered, the digits in the minute field will
Basic Operation flash. Press REVERSE or
FORWARD to increase/decrease the number, press STOP to confirm your selection and exit to
Menu mode.
Select folder
You can select a specific folder
(A/B/C/D) for browsing. Default is folder A.
A
1. Press MENU in stop mode.
2. Folder A, B, C or D icon will flash.
3. Press REVERSE or
FORWARD to select a folder.
4. Press STOP to exit to stop mode in the desired folder.
B
Select file
You can select a specific file for playback.
1. Select the folder you need.
2. Press REVERSE or FORWARD to select the file you want. If the file you want is in the current folder, you can press REVERSE or
FORWARD to select it directly in stop and play mode.
Note:
"ALL" is displayed if you are at the first file and press REVERSE or last file and press FORWARD.
See IntroScan for more detail.
Normal Playback
1. In Stop mode, select a folder
(A/B/C/D).
2. Select file by pressing REVERSE
A
REMAIN SP
ONE or FORWARD.
3. Press PLAY to start playback.
AM
DICT
4. Press PLAY to pause playback, press again to resume.
5. You can press VOL UP (+) or VOL
DOWN (-) to adjust listening volume.
6. Press and hold REVERSE or
FORWARD to make quick search within a file.
7. Press REVERSE or FORWARD once to skip one file forward or backward.
8. Press STOP to stop playback.
Erasing file/folder
Erasing selected file
You can delete a file by the following steps:
1. Select folder (A/B/C/D)
2. Select file.
3. Press ERASE once and DELETE will flash on the screen.
4. Press and hold ERASE for three seconds to confirm deleting. (or press STOP to cancel erasing file)
Erasing all files in a folder
You can delete all files in a specific folder by the following steps:
1. Turn on the player.
2. Select a folder (A/B/C/D).
3. In Stop mode, press FORWARD continuously until “ALL” appears on the display.
4. Press ERASE and “DELETE” will flash on the display.
5. Press and hold ERASE for about three seconds, all files in the selected folder will be erased completely (or press STOP to cancel erasing all files).
Tip:
File numbers that come after erased one will be moved forward by one automatically.
Advanced operation
CAUTION
• The edit function does not operate when battery power is too low.
• After editing a message, “WAIT” will be displayed. Do not power off the player until “WAIT” disappears. Otherwise, the memory which is rearranging could not be read or release until the player is formatted.
Speed
You can adjust the playback speed.
FAST
1. Select folder.
2. Select file.
3. Start playback.
4. Press PLAY to start playback.
5. During playback, press MENU once,
SLOW
“SPEED” will be shown on display.
6. Press REVERSE or FORWARD to select between FAST and SLOW.
7. Press PLAY to confirm and exit.
Connecting to the Computer
4. To skip to a bookmark, select
"Play" from the menu at the top, then select "Goto Bookmark" and select your desired bookmark.
• To edit bookmarks, click the corresponding buttons to add or clear the bookmarks.
3. Go to the destination folder and double-click the created file.
Creating and Playing
Self-executable File
You can play the created file independently without the Digital
Voice Management software.
1. Highlight a recorded file, click
.
2. Select the destination folder from the pop up window and click
"Save".
4. Click "Play" to start playback.
Adjust the volume on the right.
Creating Wave File
Self-executable file may be blocked by some e-mail filters. You may select to create wave file if you want to send your recorded message by e-mail.
1. Highlight a recorded file, click
.
2. Select the destination folder from the pop up window and click
"Save".
3. The created file could be found in the destination folder.
Bookmark
Creating a bookmark
This feature allows you to create an interception point in the recorded message for quick reference.
1. During playback, press REC once to set a bookmark, the bookmark icon flashes on the display.
• The month and date information is disaplyed, followed immediately by the counters for the bookmarks.
current bookmark total number of bookmarks
Deleting a bookmark
1. Select folder (A/B/C/D)
2. Select file.
3. Press ERASE once and DELETE will flash on the screen.
4. Press and hold PLAY for 3 seconds to confirm deleting. (or press
STOP to cancel erasing the bookmark)
2. You can create multiple bookmarks until "FULL" is displayed.
Skipping to a bookmark
You can skip to a bookmark anytime during playback.
1. During playback, press FORWARD to go to the bookmark (if available).
2. Press FORWARD again to go to the next bookmark.
Tip:
• If the file have multiple bookmarks, steps 1-4 will delete ALL bookmarks.
• You can create up to 29 bookmarks in a file. When the maximum limit is reached,
“FULL” will be shown.
• If there are bookmarks in a file, pressing FORWARD will go through the bookmarks first before skipping to the next file.
• If there are bookmarks in a file, pressing BACKWARD twice if you want to skip to the previous file.
Advanced operation
Insert
You can insert new segments into a file without erasing previously recorded content.
1. Select folder.
2. Select file for inserting new segment.
3. Press PLAY to start playback. Press
REVERSE or
A
FORWARD to scan to the point that you want to insert new segment.
4. Press MENU twice to start
SP
ONE
AM recording new segment, “INSERT” will be shown on display. Press
RECORD within three seconds.
5. Press STOP to stop recording.
Append
You can add appendix (e.g.
reminder, supplementary information) to the end of the file.
1. Select folder.
2. Select file for adding appendix.
3. Press PLAY to start playback.
4. Press MENU three times, “APPEND”
A
SP
ONE will be shown on display. Press RECORD within three seconds to start recording appendix.
5. Press STOP to stop recording.
AM
6. After the memory rearrangement completed, the player will go to
STOP mode.
Tip:
• Make sure play all files is not selected. Inserting new segments, adding appendix and cutting cannot be performed when play all files is selected.
• Inserting new segments, adding appendix and cutting will only update the recorded time length, without changing recording time and date.
• All bookmarks will be deleted after inserting new segments, adding appendix or cutting is performed.
Recording Mode
Setting Recording Mode
You can select between two recording modes - manual recording and AVR (automatic voice recording).
1. Manual Recording
1. In STOP mode, select folder
(A/B/C/D).
2. Press RECORD to start recording.
(recording time will be displayed once you press RECORD)
3. To pause recording, you can press
RECORD once, press again to resume recording.
4. To stop recording, press STOP.
AVR
AVR
2. AVR (Automatic Voice
Recording)
This feature allows the player to sense sound and to record only when you are speaking into the microphone. When dictation stops for about three seconds, recording will stop and then start again automatically when you resume dictation.
1. Select destination folder
(A/B/C/D).
2. Press MENU untill AVR flashes on display.
3. Press REVERSE or FORWARD to select between AVR on and AVR off.
4. Press STOP to confirm your selection and exit to STOP mode.
A
SP
AM
DICT
AVR
5. Press RECORD to enter AVR mode.
6. During AVR on recording, adjust the sensitivity of the microphone by pressing VOL UP and VOL
DOWN, SEN with sensitivity level will show on display (e.g. increase sensitivity level when recording source is far from the player or the recording envionment is quiet.).
7. Start dictation. Recording starts automatically.
8. Press STOP to end AVR recording.
9. Repeat step 2-3 and select AVR
OFF for de-selection.
Note:
During recording, the recording indicator lights. When in
AVR standby mode or when recording is paused, the recording indicator flashes.
Advanced operation
Cut
You can erase unwanted parts from your recording.
1. Select folder.
2. Select file.
3. Start playback of the file with the unwanted part.
4. Press ERASE to mark the start of the unwanted part, “CUT-S”
A
A
SP
AM
AM shows on display.
5. Press ERASE to mark the end of
SP the unwanted part, “CUT-E” shows on display.
6. Press ERASE again to confirm cutting (or press STOP to cancel)
7. “WAIT” will show on the display.
8. When the memory rearrangement is completed, the player will continue playback.
Format
(Caution! All data inside the memory will be erased)
You can format the internal memory when needed. (e.g. compatability problem, etc.)
The procedures are as follow:
1. Turn on the player.
2. Press ERASE,
“DELETE” will flash on the display.
3. Press and hold REC for three seconds,
“FORMAT” will
A
A flash on the display.
4. Press and hold
ERASE, “WAIT” will show on the display,
MM
SP
ONE
MM
SP
ONE
DD
DICT
DD
DICT formatting is in process.
5. After the formatting is completed, the remain time of the selected memory will show on the display.
You may also format the player when connected to a PC (by rightclicking on the player's drive name or letter and select "Format" from the menu). Make sure you select FAT or FAT16 as the file system.
Connecting to the Computer
Transfer Files with the
Digital Voice Manager
(Voice Files Only)
Your player is associated with a drive letter. You can drag the voice files you want to transfer to your player to the A/B/C/D folder in the drive.
Note:
Do not rename, delete and transfer (drag-and-drop) voice files to your player directly in Windows
Explorer. Use the Digital Voice
Manager to rename, delete and transfer voice files.
All drives in the computer
Removable
Digital Voice
Recorder
Using your player as a file storage device
The player can function as a detachable data storage device. You can take along your favorite pictures and documents wherever you go.
Simply cut-and-paste or drag-anddrop files to or from it via USB connection, the player will appear as a removable drive in Windows
Explorer.
Your files can be found in these folders in the player once it is disconnected from the computer.
You can also drag the voice files you want to transfer from the A/B/C/D folder in the drive to your computer.
Connecting to the Computer
Disconnecting from the
Computer
After you have copied files to or from the player, you can disconnect the player from the computer.
1. Click the icon from the
System Tray and select "Unplug or
Eject hardware". Select the drive corresponding to your player.
2. The "Stop a Hardware player" screen will appear. Select the player to be stopped again for confirmation and click OK.
3. Now you can disconnect the player from the computer. If you want to go back to USB mode for file transfer at this stage, you need to unplug and connect the player to the PC again.
Troubleshooting tips
Player doesn’t turn on
• Check that batteries are properly inserted and not exhausted.
• Make sure battery compartment door is properly closed.
• Make sure LOCK function is not activated.
Display keeps flashing when player is off
• You may not have set the time.
Refer to section on Time Setting.
Cannot record
• Make sure LOCK function is not activated.
• Make sure memory is not full.
• You have recorded 99 files in one folder. Try record in a new folder.
• If you select external memory, please ensure that an external memory card is properly inserted.
Incorrect recording date and time during playback
• You may have not set the date and time before recording. Refer to section ‘Time Setting’.
No sound from speaker during playback
• Make sure volume is not set to 0.
• Headphones should not be connected.
Cannot edit
• Make sure LOCK function is not activated.
Cannot activate the player after pressing on keys
• There may be software problems.
Remove the batteries to reset the player.
Recordable time becomes shorter
• You may have set the recording quality to ‘High Quality’, refer to section ‘Setting Recording
Quality’.
Cannot perform playback
• Make sure you have selected folder with recorded messages.
• Make sure LOCK function is not activated.
Cannot erase recorded file(s)
• Make sure you follow each step under section “Erasing Selected
File” carefully.
Cannot stop recording when AVR
ON
• If AVR ON sensitivity is set to
HIGH, recording may not be stopped in noisy environment. Try setting the sensitivity to LOW.
Cannot keep the saved setting
• If the batteries are removed, saved settings may be removed.
"FORMAT" keeps flashing on the display after switched on.
• The player is not in the correct format, press and hold ERASE to start formatting.
RP5022
It is important to read this instruction book prior to using your new product for the first time.
Es importante leer este manual antes de usar por vez primera su equipo.
Before You Begin
Unpacking Your Player
You should have the following:
• one voice recorder
• one USB cable
• one user manual
Power supply
This player can be operated by 2
“AAA” batteries.
Using earphones and external microphone
• When earphones are connected, sound output from speaker will be muted.
• When external microphone is connected, no record can be made from built-in microphone.
Starting up the player
Press and hold PLAY to turn on the player.
Installing Batteries
(not included)
1. Slide the battery compartment door to open.
2. Insert the two supplied “AAA” batteries with polarities matching indications.
3. Replace the battery compartment door.
Refer to the battery level indicator on display for batteries level.
Replace with new batteries when the indicator is empty.
Keys lock
This feature avoids accidental key activation during recording or playback.
1. Press and hold MENU for three seconds, LOCKED will flashes on display. (LOCK icon will be shown)
2. Press and hold MENU for three seconds again to unlock keys.
Auto power shut down
The player will be automatically turned off if left idle for three minutes.
Tones
You can activate this feature so that beep sound can be heard whenever you press on any button except during playback and recording.
1. Press MENU button repeatedly until TONE shows on display.
Recording Mode
Tip:
• You can record up to 99 files in one folder, not exceeding
396 files in total. When the maximum limit is reached,
“FULL” will be shown.
• The first syllable or two may be lost when you start recording because this ‘sound’ is used to turn on the AVR feature. It is a good pratice to make some
‘sounds’ or say a short word to activate the AVR before you begin actual dictation.
• To view the remaining time and other recording information, you may press and hold PLAY during recording.
Setting Recording Quality
You can select between two recording qualities. Default is HQ.
Definition
• SP (Standard Play) -
This player allows about 26 hours recording.
• HQ (High Quality) -
This player allows about 4 hours recording.
1. Press MENU untill
SP or HQ show on display.
2. Select between SP and HQ by pressing
REVERSE or
FORWARD.
3. Confirm selection by pressing MENU or STOP button.
SP
HQ
Setting Recording
Condition
You can select between two recording conditions. Default is DICT.
Definition
• CONF (Conference) - in a more open area and recording source is far from the player.
• DICT (Dictation) - in a more enclosed area and recording source is close to the player.
1. Press MENU until
DICT or CONF show on display.
2. Select recording condition by pressing REVERSE or FORWARD.
3. Press STOP to confirm your selection and exit to Menu mode.
DICT
CONF
Connecting to the Computer
Computer System
Requirements
• PC with Windows Vista TM or
Windows® XP (Service Pack 1 or higher) or Windows® 2000
(Service Pack 3 or higher)
• 20MB free hard disk space for software
• USB port 1.1 or 2.0
• Installed sound card
Connecting to the
Computer
Connect the player before launching the Digital Voice Manager.
1. Connect the USB cable provided to the player's USB jack and connect the other end to your computer's USB port.
2. "PCLINK" shows on the player's display. The player appears as a removable drive in your computer.
Installing the Digital Voice
Manager
1. Connect the USB cable provided to the player's USB jack and connect the other end to your computer's USB port.
2. Double click or open the
"MyComputer" desktop icon, then double click the player drive icon.
3. Double click "SETUP" folder, then double click "Setup" or Setup.exe
to run the installer.
4. Follow the on-screen instructions to install the software.
5. After installation is completed, reboot your computer.
• The Digital Voice Manager software can also be downloaded from www.rcaaudiovideo.com
Tip:
• When in Menu mode or during playback or recording, a connection between the player and the computer will not be established. Quit the above modes before connecting to the computer.
• Data transfer is possible even if no batteries are installed in the player.
• Do not disconnect the USB connection during files transfer.
U.S. Limited Warranty
What your warranty covers:
• Defects in materials or workmanship.
For how long after your purchase:
• One year from date of purchase.
The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.
What we will do:
• Provide you with a new, or at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
• Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period must be presented to obtain warranty service. For rental firms, proof of first rental is also required.
How to make a warranty claim:
• Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.
• Include evidence of purchase date such as the bill of sale. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
Product Exchange Center
11721 B Alameda Avenue
Socorro, Texas 79927
• Insure your shipment for of loss or damage. Thomson accepts no liability in case of damage or loss en route to Thomson.
• Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
• A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
• Customer instruction. (Your Owner’s Manual provides information regarding operating Instructions and user controls. For additional information, ask your dealer.)
• Installation and set-up service adjustments.
• Batteries.
• Damage from misuse or neglect.
U.S. Limited Warranty
• Products which have been modified or incorporated into other products.
• Products purchased or serviced outside the USA.
• Acts of nature, such as but not limited to lightning damage.
Limitation of Warranty:
• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO
THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING
ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN
INFORMATION GIVEN BY THOMSON INC., ITS AGENTS OR EMPLOYEES
SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS
WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
EXCLUSIVE REMEDY OF THE CONSUMER. THOMSON INC. SHALL NOT BE
LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF
WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA. EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
How state law relates to this warranty:
• Some states do not allow the exclusion nor limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
• This warranty gives you specific legal rights, and you also may have other rights that vary from state to state.
If you purchased your product outside the USA:
This warranty does not apply. Contact your dealer for warranty information.
Note Note
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