Xerox 700i/700 Installation guide

Xerox 700i/700 Installation guide
Xerox EX Print Server, Powered by Fiery®,
for the Xerox 700 Digital Color Press
Configuration and Setup
© 2008 Electronics for Imaging, Inc. The information in this publication is covered
under Legal Notices for this product.
45069867
23 April 2008
CONTENTS
3
CONTENTS
INTRODUCTION
7
Terminology and conventions
7
About this document
8
CONNECTING TO THE NETWORK
EX Print Server on the network
Stages of installation on the network
Summary of EX Print Server network installation
Network server setup requirements
9
9
10
11
12
Windows networks
12
AppleTalk networks
12
UNIX networks
13
PREPARING FOR FIERY CONTROLLER SETUP
Levels of access and control
14
14
Users and Groups
14
EX Print Server print connections
16
WebTools
18
Additional security features
19
Controlling E-mail access to the EX Print Server
19
Restricting IP addresses and ports, and MAC addresses
19
LDAP authentication
19
Connecting network cable to the EX Print Server
20
Back view of the EX Print Server
20
Ethernet connection
20
CONTENTS
About Setup
4
21
Setup from the digital press control panel
21
Setup from a network computer
21
SETTING UP THE EX PRINT SERVER FROM
THE DIGITAL PRESS CONTROL PANEL
22
EX Print Server Setup from the digital press control panel
22
Accessing Setup options
23
About the digital press control panel Setup interface
24
Types of Setup screens
25
Saving changes
25
Menu tabs
26
Main tab
26
Info tab
27
Scan tab
28
Calibrate tab
28
Setup tab
28
Printer Setup options
29
General Setup
29
Enable Queues
30
PostScript/PCL Setup
31
VDP Setup
32
Native Document Setup
32
Job Log Setup
32
Network Setup options
33
Port Setup
34
TCP/IP Setup
35
802.1x Authentication Setup
41
AppleTalk Setup
42
CONTENTS
Services options
5
43
SMB (Windows Setup), LPD, and Web Setup
43
Port 9100 and FTP Setup
44
LDAP Setup
45
SNMP Setup
47
Scan Setup
49
E-mail Setup
50
SLP Setup
51
SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER
Accessing Configure from a network computer
SETUP OPTION REFERENCE
Setup options
CONFIGURING WEBTOOLS
Configuring the EX Print Server and computers for WebTools
ADMINISTERING THE FIERY CONTROLLER
52
52
53
53
56
56
57
Administrator functions
57
Setting passwords
58
Passwords from the digital press control panel
58
Passwords from a network computer
59
Changing the Windows XP system password
59
Updating system software
60
Clearing the EX Print Server
60
Remote connection to the EX Print Server
61
Restoring EX Print Server settings
62
Restoring the EX Print Server to default settings
62
Saving and restoring EX Print Server configuration
62
USB printing
63
CONTENTS
6
Managing e-mail address books
64
VDP Search Path
67
Setting common global search paths
67
Allowing users to define a search path for a single job
68
Printing the Configuration page
69
Maintaining optimal EX Print Server performance
69
Shutting down, rebooting, and restarting the EX Print Server
70
Shutting down the EX Print Server
70
Rebooting or restarting the EX Print Server
71
TROUBLESHOOTING
Troubleshooting the EX Print Server
INDEX
72
72
Runtime error messages
72
Cannot connect to the EX Print Server with utilities
73
Cannot connect to the EX Print Server with Command WorkStation
73
75
INTRODUCTION
7
INTRODUCTION
This document describes how to set up network servers and user computers to use the
Xerox EX Print Server, Powered by Fiery, for the Xerox 700 Digital Color Press so that users
can print to it as a high-performance networked printer. For general information about using
the digital press, your computer, your software, or your network, see the documentation that
accompanies those products.
Setting up the network environment correctly requires the presence and active cooperation of
the network administrator. Detailed instructions for configuring networks is beyond the scope
of this document. For information, see your network documentation.
For information about supported operating systems and system requirements, see Welcome.
Terminology and conventions
This document uses the following terminology and conventions.
Term or convention
Refers to
Aero
EX Print Server (in illustrations and examples)
Digital press
Xerox 700 Digital Color Press
EX Print Server
Xerox EX Print Server, Powered by Fiery, for the Xerox 700 Digital
Color Press
Mac OS
Apple Mac OS X
Titles in italics
Other documents in this set
Windows
Microsoft Windows 2000, Windows XP, Windows Server 2003,
Windows Vista
Topics for which additional information is available by starting
Help in the software
Tips and information
Important information
Important information about issues that can result in physical harm
to you or others
INTRODUCTION
About this document
This document covers the following topics:
• Network connectors on the EX Print Server
• Information specific to the EX Print Server about setting up network servers
N OTE : For information about network servers, see your network documentation.
• System security through access levels and passwords
• Setup of the EX Print Server from the digital press control panel
• Setup of the EX Print Server from a network computer
• Setup of the EX Print Server to allow users to use WebTools
• Administration of the EX Print Server
• Troubleshooting
Administrator functions described in other documentation are summarized on page 57.
8
CONNECTING TO
THE
NETWORK
9
CONNECTING TO THE NETWORK
This chapter summarizes the stages in setting up the EX Print Server.
EX Print Server on the network
When the EX Print Server is connected to a network, it behaves as a networked printer. The
EX Print Server supports the following network protocols (rules that enable computers on a
network to communicate with each other):
• AppleTalk, Bonjour
• TCP/IP, which also includes the BOOTP, DHCP, FTP, HTTP, IMAP, IPP, IPv4, IPv6,
LDAP, LPD, NBT, POP3, Port 9100, SMB, SMTP, SNMP, SNTP, and SSL/TLS
protocols
These protocols can run concurrently on the same cable. Computers that use other protocols
can print through a server that uses one of the supported protocols. The EX Print Server is
auto-sensing, and handles all connections simultaneously.
CONNECTING TO
THE
NETWORK
10
Stages of installation on the network
Installation can be performed by a network or printing administrator. The stages of a
successful installation are:
1 Configuring the network environment
Configure network servers to provide users with access to the EX Print Server as a networked
printer. For information about configuring network servers in Windows and UNIX network
environments as they relate specifically to the EX Print Server, see page 12. For information
about using your network, see your network documentation.
2 Physically connecting the EX Print Server to a functioning network
Prepare a network node for the EX Print Server. Obtain cable, route it to the location where
the EX Print Server is to be installed, and attach the cable to the network connector of the
EX Print Server. For details, see page 20.
3 Setting up the EX Print Server
Configure the EX Print Server for your printing and network environment (see page 22 and
page 52).
4 Preparing user computers for printing
Install the files needed for printing, install user software, and connect the user computers to
the network. The software installation is described in Printing from Windows and Printing
from Mac OS.
5 Administering the EX Print Server
Monitor and maintain system performance and troubleshoot problems that may arise
(see “Administering the Fiery Controller” on page 57).
CONNECTING TO
THE
NETWORK
11
Summary of EX Print Server network installation
Network server configuration
Configure network servers to specify EX Print Server print
queues and EX Print Server users.
Network server
Connection
Prepare a network node. Connect the EX Print Server to the
network. If you use the Fiery Advanced Controller
Interface, connect it to the network.
EX Print Server
EX Print Server Setup
Configure default settings for the options in the Setup
menus.
Client computer Setup
At computers where users print to the EX Print Server:
•
Install the appropriate printer files and connect to one
or more print connections.
•
Install utilities and an Internet browser on computers
where users will use them.
•
Verify the EX Print Server in the list of printers.
EX Print Server available on the network
CONNECTING TO
THE
NETWORK
12
Network server setup requirements
This section provides basic information about configuring the EX Print Server
and using it on the network. It does not explain network functions for printing in general.
Only information specific to the EX Print Server is presented. Setting up the network
environment correctly requires the presence and active cooperation of the network
administrator. Detailed instructions for configuring networks is beyond the scope of this
document. For information, see your network documentation.
Configure the network and servers, and ensure that there is a live network connection
before you configure EX Print Server network settings in Setup. This allows the
EX Print Server to query the network for zones, servers, and server-based queues.
Whenever you change the configuration of the EX Print Server, digital press, or network at
your site, alter the settings to correspond to the changed environment. Changing network or
port settings may require that you make changes to other Setup options, as well.
Windows networks
• The EX Print Server requires a valid IP address, subnet mask, and gateway address.
Enter these addresses manually or use DHCP or BOOTP protocols to assign them
dynamically. Make sure the EX Print Server name and address are listed in a domain name
server (DNS) or hosts name database used by your system.
If more than one EX Print Server print connection is published (for example, if both the Print
queue and the Hold queue are published), consider creating a printer for each print
connection, so that users can print to each connection directly.
• Configure the EX Print Server with the correct Windows domain name.
This is especially important for Windows printing, also known as SMB printing.
To use Microsoft Active Directory, you must assign the EX Print Server to a domain.
If you assign the EX Print Server to a workgroup, you cannot use Active Directory.
AppleTalk networks
AppleShare servers require no special configuration.
To allow Mac OS X computers to access Bonjour printers, you must enable Bonjour on the
EX Print Server.
CONNECTING TO
THE
NETWORK
13
UNIX networks
• When you configure a UNIX workstation with the lpr protocol and connect to the
EX Print Server over a TCP/IP network, you can print directly to the EX Print Server.
• Setting up UNIX workstations requires an administrator with root privileges. After the initial
configuration, UNIX users submit print jobs to a named printer.
• The EX Print Server is a printer controller that understands lpr protocols.
• The EX Print Server has a remote printer name you must use in order to communicate with it
successfully.
Regardless of the UNIX system you use, the name you use for the remote printer (or rp in
the /etc/printcap file) in configuring the network for the EX Print Server must be one of the
following:
print
hold
Computers on a TCP/IP network can print directly to the EX Print Server as a remote
printer, or can print to a Windows 2000/Server 2003 server or UNIX workstation acting as a
print server.
PREPARING
FOR FIERY CONTROLLER SETUP
14
PREPARING FOR FIERY CONTROLLER SETUP
To prepare for printing at your site, you must do some initial EX Print Server configuration
(or “Setup”) to specify the network environment and the types of printing you do. Before you
perform Setup, decide the levels of access to implement, such as passwords and other security
features that the EX Print Server offers. Because many of these security features are
interconnected, review the information in this chapter to plan for an effective security system,
and then perform Setup accordingly.
Levels of access and control
When you configure the EX Print Server during Setup, you implement a particular level of
control by configuring these elements:
• Users and Groups
• Print connections
• Access to WebTools
Users and Groups
With WebTools Configure, you create users, assign passwords to users, create groups with
particular privileges, and assign users to the groups. Several groups are provided by default,
and you can create new groups. All users in a group have the same privileges.
In addition to assigning the users that you have created to a group, you can add users
from your organization’s global address list if you have LDAP services enabled on the
EX Print Server.
The following discussion is an overview designed to help you prepare a security strategy.
For more information, including specific procedures, see WebTools Configure Help.
User authentication
The term “user authentication” means the EX Print Server verifies that the user who is
sending a job belongs to a group, and the group has printing privileges (“Print in B&W” or
“Print in Color and B&W”).
By default, the EX Print Server does not enforce user authentication. That is, even if you
assign passwords to users and assign the users to groups, no authentication occurs unless you
clear the “Allow users to print without authentication” checkbox (in Configure > Users and
Groups). If this option is selected, anyone can print to the EX Print Server.
PREPARING
FOR FIERY CONTROLLER SETUP
15
If you require users to specify their user name and password (that is, you have cleared the
“Allow users to print without authentication” checkbox), users must type this information in
the printer driver when they print. Also, users must specify their user name and password if
they create files from the printer driver for printing later (such as an e-mail attachment that
will be sent to the EX Print Server).
Because jobs that are sent through FTP do not require a printer driver, you can specify that
FTP jobs are authenticated (see Configure > Network > Services > FTP > Require Password
for Printing).
The Mac OS X printer driver does not support cross-network authentication, such as
domain\LDAP user. Only local EX Print Server users are supported.The Mac OS X printer
driver automatically populates the user name field with the operating system login (which the
user can edit). By default, the Mac OS X printer driver requires the user name “admin” with
no password.
Passwords
When you create a new user in WebTools Configure > Users and Groups, you assign a
password to the user. In other areas of the system, you can also set passwords for these areas:
• Default admin user in Administrators group
• Default operator user in Operators group
• Windows system password
N OTE : The Administrator and Operator passwords are separate from the Windows system
password.
By default, the Administrator password is set on the EX Print Server. Change the
Administrator password periodically to protect the EX Print Server from accidental or
malicious changes to Setup. For more information, see “Setting passwords” on page 58.
Users in the Administrators and Operators groups have privileges in addition to the explicit
ones that you set when you create groups. Examples of these privileges are provided in the
following sections.
Administrator privileges
Users in the Administrators group have the highest level of control. Administrator privileges
include:
• Configuring the EX Print Server from the Configure WebTool or from the digital press
control panel
• Adding and deleting groups
• Adding and deleting users
• Setting and changing passwords for users
• Deleting, printing, exporting, and viewing the Job Log
PREPARING
FOR FIERY CONTROLLER SETUP
16
• Deleting, viewing, and modifying users’ print jobs
• Clearing the EX Print Server of all job data
• Initiating scan jobs and saving them to any mailbox
• Printing in black-and-white or color
• Publishing print connections
• Deleting fonts
• Controlling print jobs from the job management tools
• Overriding job settings
• Setting default settings for print options
• Calibrating the EX Print Server
Operator privileges
Users in the Operators group control print jobs from the job management tools, including
the following:
• Viewing the Job Log
• Deleting, viewing, and modifying other users’ print jobs
• Printing in black-and-white or color
Guest privileges (no password)
A user does not need a password to log on as a Guest from the job management tools.
A Guest can view the status of active jobs but cannot make changes to jobs or to the
EX Print Server state.
EX Print Server print connections
The EX Print Server supports three print connections: Hold queue, Print queue, and Direct
connection. You enable, or “publish,” these print connections to users on the network when
you configure Printer Setup. All published connections are constantly checked for the
presence of jobs. The Print queue and Direct connection give users more direct access to the
EX Print Server than the Hold queue. Therefore, do not publish the Print queue and the
Direct connection in environments where maximum control is required.
In addition, you can enable the Printed queue, which is a storage area for the most recent jobs
from the Print queue. The Printed queue allows users to reprint those jobs by using the job
management tools (for example, Command WorkStation).
N OTE : To use the utilities and WebTools, you must enable at least one print connection.
PREPARING
FOR FIERY CONTROLLER SETUP
17
Hold queue
Jobs sent to the Hold queue are spooled to the EX Print Server hard disk for printing at a later
time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot
proceed through the printing process until the operator intervenes using the job management
tools.
Print queue
The Print queue is the standard EX Print Server queue. Jobs sent to the Print queue are
processed and printed in the order in which they are received. Jobs prioritized by an operator
with the job management tools and jobs sent via the Direct connection take priority over jobs
sent to the Print queue.
Direct connection
The Direct connection transmits jobs directly to the EX Print Server, but only when the
EX Print Server is idle. If the EX Print Server is busy, the job remains at the user’s computer
until the EX Print Server is ready. The job is then processed as soon as the previous job is
finished and before the next queued job is processed.
In most cases, jobs sent to the Direct connection are not stored on the EX Print Server hard
disk, and cannot be selected for reprinting, moving, or deletion. Therefore, the Direct
connection provides a measure of security for sensitive files. Jobs sent to the Direct connection
do appear in the Job Log, for accounting purposes.
Some types of jobs printed to the Direct connection cause temporary files to be stored
on the EX Print Server hard disk, but do not appear in any of the job management tools.
These job types are the following:
• PDF jobs
• TIFF jobs
• Jobs with settings for any of these print options:
– Reverse order printing (for large jobs)
– Booklet Maker
– Mixed Media
– Combine Separations
N OTE : To download fonts to the EX Print Server, you must publish the Direct connection.
PREPARING
FOR FIERY CONTROLLER SETUP
18
WebTools
The EX Print Server supports Internet or intranet access with WebTools from Windows and
Mac OS computers. To enable use of WebTools, see “Configuring WebTools” on page 56.
Home
Home provides you with current information about the jobs processing and printing
on the EX Print Server. To use this WebTool, you do not need a password.
For more information, see Utilities.
Downloads
Downloads allows users to download installers for printer drivers and other software directly
from the EX Print Server. To use this WebTool, you do not need a password. For more
information, see Printing from Windows, Printing from Mac OS, and Utilities.
Docs
Docs allows users to access, manage, and modify jobs in their mailboxes on the
EX Print Server, and submit jobs to the EX Print Server. For more information, see WebTools
Docs Help.
Scan Settings
Scan Settings allows you to define scan templates from a remote computer. These scan
templates are accessible from the digital press when you scan a file. The administrator has full
access to all scan templates. In addition, the administrator can create new scan templates in
Scan Settings and can import and export scan templates. For general information about
scanning, see Utilities. For information about Scan Settings, see WebTools Scan Settings Help.
Configure
Configure allows you to view and modify EX Print Server options from a network computer.
This function requires an Administrator password. For more information, see page 52.
PREPARING
FOR FIERY CONTROLLER SETUP
19
Additional security features
In addition to the traditional security features such as passwords, you can use these features to
keep the EX Print Server secure:
• E-mail access
• IP addresses and ports, and MAC addresses
• LDAP authentication
Controlling E-mail access to the EX Print Server
Because you can allow users to print file attachments in e-mail messages sent to the
EX Print Server, the EX Print Server accepts only valid attachments (for example, PostScript
or PDF files). Typically, viruses transmitted via e-mail require execution by the receiver.
Attachments that are not valid files are discarded by the EX Print Server.
Because file types such as .BAT, .VBS, and .EXE could launch harmful virus activity, the
EX Print Server does not process these file types. The EX Print Server also ignores e-mails in
RTF (Rich Text Format) or HTML (Hypertext Markup Language) format, and any included
JavaScript code.
You can define lists of authorized e-mail addresses on the EX Print Server. Any e-mail that the
EX Print Server receives from an e-mail address not in the authorized list is deleted. For more
information, see page 64.
Restricting IP addresses and ports, and MAC addresses
To restrict unauthorized connections to the EX Print Server, you can permit only users whose
IP addresses or MAC addresses are within a defined range. You can also close unnecessary
ports to reject inbound access from the network. Commands or jobs sent from unauthorized
IP addresses or ports are ignored by the EX Print Server.
LDAP authentication
When you enable LDAP communication to retrieve names and other information for people
at your organization, you can specify the type of authentication. For more information, see
WebTools Configure Help.
PREPARING
FOR FIERY CONTROLLER SETUP
Connecting network cable to the EX Print Server
This section includes an illustration of the EX Print Server back panel, and provides
information about connecting the EX Print Server to the network.
Back view of the EX Print Server
1
2
3
4
5
Power connector
USB connectors
Network connector
Scan crossover cable
connector
Digital press connector
1
2
3
4
5
Ethernet connection
For Ethernet connections, the EX Print Server supports Unshielded Twisted Pair (UTP)
cabling for these network speeds:
• 10BaseT: Category 3 or higher
• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)
• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)
20
PREPARING
FOR FIERY CONTROLLER SETUP
21
TO CONNECT TO THE NETWORK
1 Power off the digital press and EX Print Server.
For information about the proper procedures, see page 70.
2 Connect the scan crossover cable from the EX Print Server to the scan port on the digital
press.
3 Connect the network cable from the network to the appropriate network connector (RJ-45)
on the back of the EX Print Server.
4 Power on the EX Print Server and the digital press.
About Setup
Setup configures the EX Print Server to communicate with other devices and to manage print
jobs. Perform Setup the first time you turn on the EX Print Server after new system software
is loaded, or any time Server software is reinstalled. When the network or user printing
environment changes, change the options accordingly.
N OTE : You cannot access Setup functions from Command WorkStation, Macintosh Edition.
Setup from the digital press control panel
Make settings for Printer Setup, Network Setup, and Services, in that sequence. After the
initial Setup, you can change Setup options from the digital press control panel (page 23) or a
network computer (page 52). Most Setup options can be set using either of these methods.
If you do not make settings in the remaining Setup menus, the EX Print Server uses default
settings. You must choose settings appropriate for the printing environment at your site.
Setup from a network computer
To set up the EX Print Server from a network computer, use Configure (page 52). Access
Configure either from WebTools or Command WorkStation, Windows Edition.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
22
SETTING UP THE EX PRINT SERVER FROM
THE DIGITAL PRESS CONTROL PANEL
Setup is recommended the first time the EX Print Server is turned on after new system
software is installed. If you do not configure a particular Setup option, the EX Print Server
uses default settings. Make sure that the settings are appropriate for the printing environment
at your site.
EX Print Server Setup from the digital press control panel
Setup allows you to configure the EX Print Server to communicate with other devices and
manage print jobs sent to it.
Setup provides these groups of options:
• Printer Setup to specify system settings, manage print jobs and queues, and set default
settings for PostScript and PCL settings
• Network Setup to specify active network systems that transmit print jobs to the
EX Print Server
• Services to enable network services such as E-mail printing and Windows printing (SMB)
The remaining commands in the main Setup screen are administration topics.
For information, see page 57.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
23
Accessing Setup options
When you access Setup options, make sure that no one is printing to the EX Print Server.
TO ACCESS SETUP WHEN THE EX PRINT SERVER IS I DLE
1 At the digital press, press the Services button.
1
Services button
1
Services
Job Status
Machine Status
Energy Saver
Language
2 On the digital press control panel, press the All Services button, and then press the Web
Applications button.
1
2
3
All Services button
Tab to access Setup Menu
Login/Logout button
2
1
3
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
24
3 Make sure that the EX Print Server is Idle.
In the upper-left corner of the Main tab, make sure that Idle is displayed. If Printing or
RIPping appears, the EX Print Server is processing, and you must wait until the system
finishes and reaches the Idle state.
4 Press the Setup tab.
5 Press the Password field, and use the keyboard on the digital press control panel to type the
Administrator password.
6 Press Save and then press Login.
7 Press the button for the Setup you want to access.
8 Perform Printer Setup, Network Setup, and Services, in that order.
Descriptions of Setup options begin on page 29.
9 Change the Administrator password to protect your Setup from unauthorized changes.
For information, see page 58.
About the digital press control panel Setup interface
When you perform Setup from the digital press control panel, you can select one menu after
another and enter information about your EX Print Server and your network and printing
environment.
When you perform a function from the digital press control panel that prompts you for the
Administrator password, you must enter it promptly. Otherwise, the digital press control
panel returns to Idle, and you must start over.
Some of the menus you see are shown on the Control Panel Map, a high-level guide to Setup
that you can print from the digital press control panel.
TO PRINT THE CONTROL PANEL MAP
1 At the digital press, press the Services button.
2 Press All Services and then press Web Applications.
3 Press Info.
4 Press Control Panel Map.
5 At the confirmation screen, press Yes.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
25
Types of Setup screens
There are different types of Setup options:
Multiple choice
questions
You are given choices in a list. Press the arrow next to the list
and choose the setting.
Binary questions
These options enable or disable a feature. Press the checkbox
next to the option to enable it. Press it again to disable it.
Information
entry options
You must specify the information for your site (the printer
name or IP address, for example). Use the keyboard provided
on the digital press control panel to enter information.
Saving changes
When you have finished making settings for the options, press Save. If the number of options
or settings occupies more than one screen, press the Save & Continue button. These buttons
are at the bottom-right of the Setup screen
In order for the changes to take effect, you must reboot the EX Print Server.
For information, see page 71.
The digital press control panel allows you to view status information about jobs printed to the
EX Print Server, print system pages, and set up printing.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
26
Menu tabs
In addition to performing Setup, you can use the digital press control panel to view status
information about jobs printed to the EX Print Server, print system pages, and set up
printing.
The menu provides many of the same options available from Command WorkStation.
For information about the job management features (for example, working with jobs
in the Waiting area), see Utilities.
Main tab
The Main tab displays properties of currently printing and queued jobs, and allows you to
print jobs. From Main you can also access the following commands:
Suspend Printing Suspend communication between the EX Print Server and the digital press. Use this
command if you want to interrupt the current job so that you can perform maintenance
tasks. Jobs continue to process on the EX Print Server. After you complete the maintenance
tasks, choose Resume Printing to continue printing jobs from the EX Print Server.
Resume Printing
Resume communication between the digital press and the EX Print Server after you have
selected Suspend Printing.
Secure Print
Allows users to control Secure Print jobs. To access Secure Print jobs, a password is
required. The user defines and enters the password in the Secure Print option from the
printer driver. For more information, see Print Options.
N OTE : Secure Print jobs are supported on Windows 2000/XP/Server 2003 and Mac OS X
only, and are not accessible from the job management tools.
Cancel
Cancels the processing of a job.
USB Media Server Print a file from a USB device to one of the published print connections. For more
information about printing, see Printing from Windows and Printing from Mac OS.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
27
Info tab
The Info tab displays options that are installed on the EX Print Server. You can also print
system pages and activity logs.
Print Pages
Print system pages from the EX Print Server. You can print the following pages:
PS Test Page/PCL Test Page: A Test Page allows you to confirm that the EX Print Server is
properly connected to the digital press, and provides color and grayscale samples to
troubleshoot problems with the digital press or the EX Print Server. Settings on the Test
Page may include: Server Name, color settings, printer model, and date and time the Test
Page was printed.
Configuration: Prints the Configuration page, which gives the current server and device
configuration. This page lists general information about the hardware and software
configuration of the EX Print Server, the current options for all Setup settings, information
about the current calibration, and the IP address of the EX Print Server.
Color Charts: Prints samples of the RGB, CMY, and PANTONE colors available from the
EX Print Server.
Control Panel Map: Prints the Control Panel Map, which is an overview of some of the
screens you can access from the digital press control panel.
PS Font List/PCL Font List: Prints a list of all fonts currently on the EX Print Server hard
disk.
Print Log
Print log files from the EX Print Server. You can print the following pages:
Job Log: Prints a log of the last 55 jobs.
E-mail Log: Prints a log listing recent e-mail activity. This E-mail log is useful to the network
administrator.
FTP Log: Prints a log listing recent FTP activity. This FTP log is useful to the network
administrator.
N OTE : To print the E-mail or FTP log, you must first enable the appropriate service.
For E-mail Services, see page 50. For FTP printing, see page 44.
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Scan tab
The Scan tab allows you to create job templates for scanning. For more information about
using this function, see Utilities.
Calibrate tab
Calibrate the EX Print Server using ColorCal. For more information, see Color Printing. If an
Administrator password has been set, you must enter it to access Calibration.
Setup tab
The Setup tab allows you to configure the EX Print Server so that it can be operational on
your network. Other administrative commands, such as changing passwords and clearing the
EX Print Server, are available. Descriptions for Setup options begin on page 29.
You must enter the Administrator password to access the following submenus:
Printer Setup,
Network Setup,
Services
Configure the EX Print Server so that it can be operational on your network. You also
set default print settings that are applied if jobs do not contain the appropriate information
(for example, the color mode).
Change Password Change the Administrator and Operator passwords. For more information, see page 58.
Clear Server
Clear all jobs in all EX Print Server queues, as well as all jobs archived on the
EX Print Server hard disk, the index of archived jobs (in the Archive window), all FreeForm
masters, and the index of FreeForm masters (in the FreeForm window). Consult with your
administrator or operator before choosing Clear Server.
Restart Server
Reset the system software without rebooting the entire system. Network access to the
EX Print Server is temporarily interrupted and all currently processing jobs are aborted and
may be lost.
Factory Defaults
Restore the EX Print Server to the default settings. For more information, see page 62.
In addition, anyone can use the following commands without entering a password:
Align Tray
Adjust the placement of text and images on a page so that they are correctly aligned on the
sheet of paper and both sides of a duplex sheet have the exact same alignment. For more
information about this function, see Utilities.
Setup Summary
Display the current settings for EX Print Server Setup.
Run Diagnostics
These functions are reserved for service technicians.
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Printer Setup options
Printer Setup lets you specify system information that pertains to the EX Print Server and
users, as well as configure the connections and printing behavior associated with a particular
printing device. To access the menu, follow the instructions on page 23.
The submenus and options appear in sequence. Default values, where applicable, are
underlined. Words shown in italics indicate that a product- or site-specific value is displayed.
General Setup
Server Name
Default server name
Enter a name for the EX Print Server (up to 15 characters long). This is the name by which
the EX Print Server appears on the network. When you change the Server Name with this
option, the new name is also applied to the Windows Printing Server Name (page 38).
N OTE : If you have more than one EX Print Server, do not give them the same name.
Use Character Set
Macintosh, DOS, Windows
Specify whether the digital press control panel and Command WorkStation should use the
Macintosh, DOS, or Windows character set for displaying file names. This is important if file
names include accented or composite characters (such as é or æ).
For mixed-platform networks, choose the setting that gives the best overall representation of
the special characters you use.
Time Zone
List of zones
Select the appropriate time zone from a list of supported zones.
Enable SNTP
Select this option to use the time synchronization function of the digital press with an
NTP/SNTP server through SNTP.
Time Server
List
Choose the server with which to synchronize the EX Print Server.
Print Start Page
Select this option to print a start page automatically from the EX Print Server every time it
restarts. The start page displays information about the EX Print Server, including the server
name, current date and time, amount of memory, network protocols, and print connections.
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Preview While Processing
Select this option to display a preview thumbnail in Command WorkStation while a job is
being processed. The preview thumbnail is displayed in the Processing section of the Activity
Monitor.
Contact Info
Specify the contact information for people who provide support for the EX Print Server and
digital press.
Enable Queues
To enable users to access the utilities and WebTools or print to the EX Print Server over a
TCP/IP network, you must publish at least the Hold queue or the Print queue. Only the
queues that you publish are available to users.
Publish Direct Connection
The Direct connection allows users to print (or download) jobs to the EX Print Server
without spooling the jobs. Jobs sent to the Direct connection are not saved in the Printed
queue.
If you plan to download fonts to the EX Print Server, you must publish the
Direct connection.
Publish Print Queue
Jobs that are printed (or downloaded) to the Print queue are spooled to the EX Print Server
hard disk and printed on a first-in, first-out basis.
Publish Hold Queue
Jobs that are printed (or downloaded) to the Hold queue can be printed only by copying or
moving the jobs to the Print queue (for example, with Command WorkStation).
Enable Printed Queue
The Printed queue is a storage location on the EX Print Server hard disk for recent jobs that
were printed from the Print queue. Users do not print to the Printed queue. However, users
with Administrator or Operator access to the job management tools can reprint jobs from the
Printed queue without resending them to the EX Print Server. If you do not enable the
Printed queue, jobs are deleted from the EX Print Server hard disk immediately after they are
printed.
Jobs Saved in Printed Queue
1-99, 10
If you have enabled the Printed queue, specify the number of jobs to store in the Printed
queue. Jobs in the Printed queue take up space on the EX Print Server hard disk. If disk space
is low, specify a smaller number of saved jobs.
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Allow Printing From
All users, Authorized users
Specify whether the EX Print Server authenticates users before their jobs are sent to the
EX Print Server. If you select Authorized users for this option, users must belong to a group to
which you have assigned printing privileges.
Personality
Auto, PCL, PS
Choose the personality of the digital press. If you choose Auto, the page description language
of incoming jobs is automatically detected and sent to the appropriate interpreter, PostScript
or PCL.
If you choose a specific interpreter, incoming jobs are initially sent to that interpreter. If the
job type does not match, the job is sent to the other interpreter.
Enable Job Mismatch
Select this option if you want the EX Print Server to take particular action if the job cannot
print because of missing resources.
Mismatch Action
Suspend, Cancel
If you enabled Job Mismatch, choose the action for mismatched jobs. While a job is
suspended, other jobs continue to process and print.
Mismatch Timeout
0-999
If you enabled Job Mismatch, specify how long (in seconds) the EX Print Server waits before
it determines that a job is mismatched and therefore should be canceled.
PostScript/PCL Setup
These Setup menus allow you to set printing defaults for jobs sent to the EX Print Server.
When a user prints a job from the printer driver, the user can make a specific setting for most
print options on a job-by-job basis, and this setting is applied to the job. However, users who
send jobs without a printer driver (for example, from UNIX or DOS command lines) cannot
specify a setting and therefore must rely on the defaults that you set in Setup. For information
about these defaults, see “Setup options” on page 53.
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VDP Setup
For information about printing variable data documents with FreeForm, see Variable Data
Printing.
FreeForm 1 Record Length
Job, FreeForm Master
Choose the record length for FreeForm jobs. The Job setting defines the record boundary as
the entire job. The FreeForm Master setting defines the record boundary as the length of the
FreeForm master.
Native Document Setup
Native document conversion allows the automatic conversion and printing of Microsoft
Office files (Word, Powerpoint, and Excel). When a user sends these file formats to the
EX Print Server as either an e-mail attachment or through the USB Media Server feature, the
EX Print Server sends them to the PrintMe server for conversion to PostScript files. The files
are then printed on the EX Print Server.
Enable Native Document Conversion using PrintMe
When you select this option, the connection to the PrintMe server is initiated. You must
enable DNS (page 37) to use this option.
Send licensing updates to the Fiery administrator e-mail address
If the PrintMe licensing updates change, an e-mail is sent to the administrator.
Job Log Setup
The Job Log is a record of all jobs processed or printed on the EX Print Server, whether they
originate from a user computer, a network server, or the EX Print Server. You can print the
Job Log from the digital press control panel or from the job management tools.
The printed Job Log lists accounting information about each job, including user name,
document name, time and date printed, and number of pages. Windows and Mac OS users
can enter job-specific notes that appear in the Job Log.
Auto Print Job Log Every 55 Jobs
Select this option to print the Job Log after every 55 jobs. Setting the Job Log for automatic
printing is useful if accounting for each printed page is important at your site.
Auto Clear Job Log Every 55 Jobs
Select this option to clear the Job Log after every 55 jobs. If you do not select this option, and
do not clear the Job Log from the EX Print Server or from a remote computer, the
EX Print Server saves a record of all jobs.
N OTE : Selecting this option has no effect if you have not selected Auto Print Job Log Every 55
Jobs.
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Page Size
11x17/A3, Letter/A4
Choose the paper size for printing the Job Log. Regardless of page size, 55 jobs are listed on a
page. The paper size used depends on the Default Paper Sizes setting in PS Setup. If the
Default Paper Sizes setting is US, the Job Log is printed on 11x17 or Letter size paper.
Require Password to Print Job Log
Select this option to require the Administrator password before printing or deleting the
Job Log.
Network Setup options
When you perform Network Setup, you configure the EX Print Server to receive jobs over the
network systems that are used at your site, including setting network addresses and names to
be used by computers, servers, and the EX Print Server when they communicate with each
other. To access the Setup menu, follow the instructions on page 23.
Before performing Network Setup, confirm that the EX Print Server is connected to an active
network because the EX Print Server queries the network for zones, servers, and server-based
queues. If you perform Network Setup without a connected and functioning network, default
settings are used that may not meet your needs.
Configure options only for the network systems that are currently used at your site. If your
network requirements change, you can change Network Setup at any time. If the
EX Print Server is configured to enable more than one protocol, it automatically switches to
the correct protocol when it receives a print job.
Because Network Setup menus are nested, the names of higher-level menus are shown in this
chapter to the left of each menu heading. Default settings for options, where applicable, are
underlined.
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Port Setup
Network Setup
Port
Enter the settings for the Ethernet and USB ports, and for whether to restrict access from
MAC addresses.
Ethernet Speed
Auto, 10 Mbps Half-Duplex, 100 Mbps Half-Duplex, 10 Mbps Full-Duplex, 100 Mbps FullDuplex
Choose the appropriate speed of the network. Choose Auto in any of these cases:
• The network speed is unknown.
• The network environment is mixed.
• The network uses 1Gbps.
MAC Address Filtering
Select this option to allow the EX Print Server to permit inbound packets from the specified
MAC addresses. To enter specific addresses, use WebTools Configure, where you specify the
MAC addresses from which to allow inbound packets. Any inbound packets sent from an
unregistered MAC address are rejected. To allow unlimited access to the EX Print Server
based on MAC address, clear the MAC Address Filtering option.
For information about permitting or denying access to IP ports and connections based on
IP addresses, see page 39
Enable USB Port
Select this option to print to the USB port on the EX Print Server from a Windows computer
or USB device.
Ignore EOF Character
This option specifies that the EX Print Server ignores end-of-file (EOF) messages in a file.
Under normal circumstances, clear this option. To print PostScript files in binary format (not
ASCII), select this option, and the EX Print Server uses the USB port timeout value to
determine when the end of the file has been reached. If you experience printing problems,
clear this option.
Port Timeout in Seconds
5–60, 30
Specify how long (in seconds) the EX Print Server waits without receiving data from the USB
port before deciding that the current job is complete. Until the timeout, the EX Print Server
cannot receive new jobs through the USB port, but it can continue to receive jobs over the
network.
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USB Connection
Print Queue, Hold Queue, Direct Connection, virtual printers
Choose where jobs printed to the USB port are sent. Only the print connections that you
published are displayed.
This option appears only if you enabled the USB Port option. If only one of the print
connections is published, USB jobs are automatically printed to that connection.
USB Media Auto Print
Select whether to enable automatic printing of jobs from a USB device. Jobs are printed as
soon as the USB device is connected to the EX Print Server. For more information, see
page 63.
TCP/IP Setup
To configure the EX Print Server, choose each protocol and enter the settings for that
protocol. You can enable AppleTalk and TCP/IP communication simultaneously.
Ethernet Setup
Network Setup
TCP/IP
Ethernet
When you set an IP address, subnet mask, or gateway address for the EX Print Server during
Setup, you can allow the EX Print Server to get these addresses automatically from a DHCP
or BOOTP server. First, turn on or restart the EX Print Server and allow it to reach Idle.
Make sure the DHCP or BOOTP server is running, and then perform Network Setup.
IPv4 Address Type
Automatic, Manual
Choose whether to allow the EX Print Server to obtain its Ethernet IP address automatically
by searching the network. Depending on your network and the protocol you select in the
following option (DHCP or BOOTP), the IP address can change.
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Depending on your selection, configure the appropriate options, as follows:
If you choose Automatic
If you choose Manual
Protocol
IP Address
DHCP, BOOTP
127.0.0.1
Choose the protocol over which the
EX Print Server searches for its IP address. Both
DHCP and BOOTP allow the EX Print Server to
obtain the Ethernet IP address and subnet mask
automatically.
Enter the EX Print Server IP address for Ethernet.
This IP address, unlike an IP address set
automatically, remains the same if you restart the
EX Print Server. You must change the default to a
valid address for your network. For information
about setting up printing with TCP/IP, see
page 12.
N OTE : Depending on your network, the
EX Print Server might be assigned a different
address after you restart the EX Print Server. With
the DHCP setting, the EX Print Server can be
assigned a different address even if it is not
restarted. Make sure the network is already
configured properly for the protocol you select.
Subnet Mask
255.255.255.0
Set the subnet mask for printing with TCP/IP on
your network.
N OTE : Confirm the subnet mask setting with
your network administrator before proceeding.
Gateway Type
Gateway Address
Automatic, Manual
127.0.0.1
Choose the method for obtaining the gateway
address for printing with TCP/IP.
Set the gateway address for printing with TCP/IP
on your network.
Gateway Address
127.0.0.1
If you answered Manual to the previous option,
set the gateway address for printing with TCP/IP
on your network.
Enable IPv6
Select this option to allow the EX Print Server to retrieve an IPv6 address from the network.
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DNS Setup
Network Setup
TCP/IP
DNS
You can configure the EX Print Server so that it can access an appropriate DNS server. With
the DNS server, when connecting the utilities or WebTools from remote computers to the
EX Print Server, users need to remember only its Server Name, which is easier to remember
than an IP address.
Enable DNS
Select this option if you have a DNS server connected to your network and if you want to
allow the EX Print Server to resolve a name to an IP address.
DNS Address
Automatic, Manual
Choose whether to allow the EX Print Server to get its DNS address automatically. To use this
option, you must first select Automatic for IPv4 Address type (page 35).
Depending on your selection, configure the appropriate options, as follows:
If you choose Automatic
for DNS Address
If you choose Manual
for DNS Address
Domain Name
Primary DNS
Enter the DNS domain name of the
EX Print Server.
127.0.0.1
Specify the IP address of the primary DNS server.
Secondary DNS
0.0.0.0
Specify the IP address of the secondary
DNS server.
Domain Name
Enter the DNS domain name of the
EX Print Server.
N OTE : When you change Domain Name, the Server Name (page 29) and Windows Printing
Server Name (page 38) change also.
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WINS Server Setup
Network Setup
TCP/IP
WINS Server
For setting up the Windows printing service, these characters are allowed in the text fields:
uppercase letters, numerals, space, and the following characters:
[email protected]#$%^&(){}\',
Enable WINS
Select this option if your network uses a WINS Server.
Server Name
Default Name
The server name is the name that appears on the network for accessing the EX Print Server via
SMB. The default name is the same as the server name assigned in Printer Setup
(see page 29).
Use Automatic Configuration
To use this option, you must first enable Auto IP Configuration for automatically obtaining
the IP address of the EX Print Server (see page 35). Select this option if the EX Print Server
uses a WINS name server and automatically obtains its IP address.
IP Address
If you do not enable Use Automatic Configuration, enter the correct IP address for the WINS
Name Server. Obtain the correct address from your network administrator.
Workgroup or Domain
Enter the name of the workgroup or domain. For more information about entering text and
characters, see “Types of Setup screens” on page 25.
Server Comments
Server comments (optional) can contain information about the printer. These comments are
listed in the EX Print Server Properties in Network Neighborhood.
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Security Setup
Network Setup
TCP/IP
Security
To help secure the environment for the EX Print Server, you can control access to the
following items:
• IP ports
• IP addresses
N OTE : Because there are several screens for these options, press the Save & Continue button
to set up the subsequent options.
IP Port filtering
Close unnecessary ports to help reject inbound access from the network. All ports not listed in
the following table are closed.
Enable Ports
Select this option to improve security for your system, and then select the port numbers in the
following options.
Port number
Corresponding protocol
Example of protocol usage
20-21
FTP
FTP printing, scan to FTP
80
HTTP
WebTools and IPP printing
123
SNTP
Communication with a time
server
137-139
NetBIOS
SMB printing
161-162
SNMP
Command WorkStation
427
SLP
443
SSL
445
SMB/IP
500
IPsec
515
LPD
WebTools and LPD printing
over Windows
631
IPP
IPP Printing over Windows
4500
IPsec
5353
Multicast DNS
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
Port number
Corresponding protocol
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Example of protocol usage
EFI Ports
(Ports 8021-8022 and 9906)
Command WorkStation and the
printer driver Two-Way
Communication feature
9100-9103
Port 9100 printing over
Windows 2000/Server 2003
IP Address filtering
Set controlled access to the EX Print Server by specifying IP addresses or a range of
IP addresses that the EX Print Server permits or rejects. This prevents unlimited access to the
EX Print Server over your network and ensures network security in your environment.
N OTE : IP addresses 0.0.0.0 and 255.255.255.255 are not valid addresses.
Enable IP Filter
Select this option to enable IP filtering on the EX Print Server.
Filter Policy
Accept, Deny
Choose Accept to accept IP addresses other than the IP addresses you specify at this Setup.
Choose Deny to reject IP addresses other than the IP addresses you specify at this Setup.
Add Filter
Filter list
The number of available entries in the Filter list is displayed. Specify the IP Address/IP Range.
Edit Filter
Filter list
Select to make changes to IP addresses from the list, either individually or by range.
Delete Filter
Filter list
Select to delete IP addresses from the list individually or by range.
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IPsec (Internet Protocol Security) Setup
Network Setup
TCP/IP
IPsec
If users’ computers support IPsec, you can enable the EX Print Server to accept encrypted
communications from users.
Enable IPsec
Select this option to enable IPsec on the EX Print Server.
Preshared key
If you previously defined a preshared key, enter it here. All incoming communication that uses
IPsec must contain this key.
802.1x Authentication Setup
The EX Print Server can seek authentication from an 802.1x authentication server (such as a
RADIUS server), often through an intermediate access point (an authenticator). The
EX Print Server seeks this authentication at startup time, or when the Ethernet cable is
disconnected and reconnected. If the EX Print Server is successfully authenticated, it is
allowed access to the network.
Enable IEEE 802.1x Authentication
Select this option to allow the EX Print Server to seek authentication from an 802.1x
authentication server.
EAP Type
PEAP-MSCHAPv2, MD5-Challenge
Choose the type of EAP (Extensible Authentication Protocol).
User name, password
This information is what the EX Print Server uses to request authentication from an 802.1x
authentication server.
Validate Server Certificate
Select this option if you chose PEAP-MSCHAPv2 as the EAP type and want the
EX Print Server to use a trusted root certificate when communicating with the authentication
server.
If you want the EX Print Server to validate the server certificate, place the certificate in the list
of trusted certificates of the EX Print Server. For more information, see WebTools Configure
Help.
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AppleTalk Setup
Network Setup
AppleTalk
Enable AppleTalk
Select this option if you have an AppleTalk network connected to the EX Print Server. This
setting enables the EX Print Server to communicate over AppleTalk networks.
AppleTalk Zone
List of zones
The EX Print Server searches the network for AppleTalk zones in your network segment.
Select the AppleTalk zone in which you want the EX Print Server to appear. If your segment
has only one zone, the EX Print Server is assigned to that zone automatically.
The message “No AppleTalk zone found” may mean your network has no zones, or the
network cable is not connected.
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Services options
With the Services menu, you can enable services such as LPD and FTP. To access the Setup
menu, follow the instructions on page 23.
SMB (Windows Setup), LPD, and Web Setup
Services
SMB, LPD & Web
Enable Windows Printing
Server Message Block (SMB), also known as Windows printing, is the file and printer sharing
protocol built into Windows. Enabling SMB allows the EX Print Server to be listed on the
network so that Windows clients can print to a particular print connection (Hold, Print, or
Direct) on the EX Print Server without any other networking software. For information about
setting up a Windows computer for Windows printing, see Printing from Windows and your
Windows documentation. Windows printing runs via TCP/IP, so you must configure
TCP/IP on the EX Print Server and on all computers that use Windows printing.
Set Driver Type
PS, PCL
Choose the type of printer driver to download to a Windows computer when a user installs a
printer with the Point and Print method of installation.
Enable LPD
Select this option to allow LPD printing.
Default LPD Queue
Print Queue, Hold Queue, virtual printers
Choose the default connection for LPD printing if it is not set by the user.
Enable IPP
Select this option to enable printing with the Internet Printing Protocol (IPP). For
information about setting up user computers to use IPP printing, see Printing from Windows.
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Port 9100 and FTP Setup
Services
Port 9100 & FTP
Enable Port 9100
Select this option to enable applications to open a TCP/IP socket to the EX Print Server at
Port 9100 to download a print job.
Port 9100 Queue
Direct Connection, Print Queue, Hold Queue
Specify the EX Print Server print connection for downloading jobs to Port 9100. Only the
print connections you have enabled (page 30) are available.
Enable FTP
Select this option to enable FTP printing on the EX Print Server.
N OTE : FTP printing is supported for Windows, Mac OS, UNIX, Linux and other operating
systems supporting the FTP protocol. The EX Print Server serves as an FTP server in
compliance with RFC959, although all the functionality described in RFC959 is not
supported.
Require Password for Printing
Select this option to require a user password for FTP printing. After you have defined
passwords for a user and assigned the user to at least one group, selecting this option requires
the EX Print Server to verify that the user belongs to a group that has printing privileges and
that the user name and password are valid.
For information about users and groups, see WebTools Configure Help.
Timeout (sec)
30-300
Specify the timeout. After you have finished making the selection, restart the EX Print Server
for the settings to take effect. To confirm the settings, print a Configuration page.
Default FTP Queue
Print Queue, Hold Queue, virtual printers
Choose the default connection for printing jobs from FTP Printing if it is not set by the user.
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LDAP Setup
Services
LDAP Setup
The EX Print Server supports the following for LDAP servers:
• Lotus Domino 5.0.6a or later
• Windows 2000/Server 2003 with Active Directory service loaded
Enable LDAP
Select this option if you want to use an LDAP server.
Server
Type the name or IP address of the LDAP server that you want to use.
Port
1-65535, 389
Specify the port number for LDAP communication.
Secure Communication
Select this option to use secure communication with an LDAP server.
Secure Protocol
TLS, SSL
Choose the protocol for verifying authentication.
Timeout (sec)
1-100, 60
Specify the maximum amount of time to elapse before the EX Print Server stops attempting
to connect to the LDAP server.
Authentication required
Select this option if queries to your LDAP server require authentication.
Authentication
Automatic, Simple, GSSAPI
Depending on the setting, you enter the User Name, Password, and Domain for the
authentication.
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The EX Print Server supports the following authentication methods:
• Anonymous (for Lotus Domino, NetWare, and Windows 2000/Server 2003 servers)
• Simple (for Lotus Domino and NetWare servers)
• GSSAPI (for Windows 2000/Server 2003 servers)
If you use GSSAPI, note the following:
• A DNS server that supports Reverse DNS Lookup must be present on your network.
• The LDAP server IP address and host name must be registered on the DNS server.
• The time difference between the LDAP server and the System Time of the EX Print Server
must be 5 minutes or less.
For more information, ask your network administrator.
User Name
Type the user name for access to the LDAP server. This information is used if the
authentication method is Simple or GSSAPI.
N OTE : Make sure that the LDAP account used in the EX Print Server LDAP configuration
has sufficient privileges to access the LDAP attribute “samaccountname,” or “uid,” which
stores the individual’s Windows login name. If the EX Print Server does not have this
privilege, the Contact List in Users and Groups is unable to display a user’s Windows login
name, in which case, the Contact List displays only the user’s full name without a user name,
for example: John Doe ( ). When correct privileges are established, both the full name and
user name display when the EX Print Server queries the LDAP server, for example: John Doe
(jdoe).
Password
Type the password for access to the LDAP server. This information is used if the
authentication method is Simple or GSSAPI. If you use GSSAPI authentication, the password
is encrypted when it is sent across the network.
Domain name
Type the name of the domain in which the LDAP server exists. This information is used if the
authentication method is GSSAPI.
Search Base
Type the search base to search an LDAP server. The EX Print Server searches the area of the
directory specified by the search base.
Maximum Number of Results
0-65535, 10000
Specify the maximum number of results that the EX Print Server accepts from the
LDAP server.
Validate
To verify the search base location, press Validate.
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SNMP Setup
Services
SNMP
Enable SNMP
Select this option to enable SNMP communication over an IP connection.
Restore SNMP To Defaults
Select this option to restore the default SNMP settings.
Security Level
Minimum, Medium, Maximum
Choose the level of security provided by the EX Print Server:
• Minimum: corresponds to functionality in SNMP version 1.
• Medium: offers more security for SNMP version 3.
• Maximum: most secure setting for SNMP version 3.
The following table describes the access for the different security levels:
User
Access
Minimum
Medium
Maximum
SNMP v1
Read
Yes
Yes
No
Write
Yes
No
No
SNMP v3
Unsecure
Read
Yes
Yes
No
Write
No
No
No
SNMP v3
Secure
Read
Yes
Yes
Yes
Write
Yes
Yes
Yes
N OTE : Some of the utilities require that you set the security level to Minimum in an SNMP v1
environment.
SNMP Read Community Name
public
Specify the SNMP Read Community Name. When it is changed, the new community name
must be entered to read any information in WebTools Configure. A maximum of 32 ASCII
characters, including spaces, can be used for the community name.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
48
N OTE : A space at the beginning or end of the name is automatically deleted from the name
entered. When an invalid character is entered or no name is specified, the default “public” is
used for the Read Community name. A name consisting only of spaces is invalid.
SNMP Write Community Name
value
Specify the SNMP Write Community Name.
Unsecure User username
If you selected Minimum or Medium for Security Level, specify a user name for which
authentication and encryption are not used.
Secure User username
Specify a user name for which authentication (and if necessary, encryption) is used.
Authentication Type
MD5, SHA
Specify the type of authentication.
Authentication Password
Enter the password for reading MIB values based on the secure user name.
Privacy Type
DES, None
Select the type of encryption algorithm.
Privacy Password
Specify the privacy password.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
49
Scan Setup
Services
Scan
Clear Each Scan Job
1 day after scan, Manual, 1 week after scan
Choose how often to remove scanned data sent to a mailbox on the EX Print Server hard disk.
If you select Manual, the scan data remains on the hard disk until it is specifically deleted, or
until you clear all scan jobs.
Clear Each Scan Job Now
Press this button to clear all scan jobs.
Attachment Maximum Size
0–15000
Enter the maximum file size (in KB) that the EX Print Server can send as an attachment (for
example, an attached scan file). If the file exceeds this maximum, the EX Print Server sends a
message containing a link to where this file is saved on the EX Print Server.
Default File Format
PDF, TIFF, JPEG
Choose the default format for files attached to an e-mail.
Proxy Server options
If your FTP server uses a proxy server, enter the appropriate information in the following
options.
Enable Proxy
Select this option to enable a proxy server for security purposes.
Proxy Server
Enter the IP address of the proxy server on your network.
Port
1-65535, 21
Enter the port number of the proxy server on your network. Users must enter this port
number at the EX Print Server when they send jobs to a secure FTP site.
If users send a job with a different port number, they must enter the port number at the
EX Print Server for sending the job.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
50
User Name
Enter the user name for the proxy server.
Password
Enter the user password for the proxy server.
E-mail Setup
Services
E-mail
Enable E-mail Services
Select this option to enable the EX Print Server to use e-mail or Internet Fax as a means of
communication for a variety of purposes including printing PostScript, PDF, or TIFF files or
sending files through e-mail or Internet Fax. The EX Print Server serves as a messenger
between the digital press and the e-mail recipient or Internet Fax recipient.
Enable Print via E-mail
Select this option to enable printing via e-mail, scanning through e-mail/Internet Fax, and
printing the E-mail Log.
Queue
Print Queue, Hold Queue, virtual printers
Choose the default connection for printing jobs from E-mail Printing if it is not set
by the user.
Server Type
POP3, IMAP
Choose the type of mail server.
Incoming Server
127.0.0.1
Enter the IP address or DNS name of the server (POP3/IMAP) on your network that handles
incoming e-mail.
Outgoing Server
127.0.0.1
Enter the IP address or DNS name of the server (SMTP) on your network that handles
outgoing e-mail.
SETTING UP THE EX PRINT SERVER FROM THE DIGITAL
PRESS CONTROL PANEL
51
Mailbox Account Name
youraccount
Enter the mailbox name specified on the mail server. The client mail service acknowledges
e-mails sent to the EX Print Server E-mail Service using this account name.
This is the internal name your network recognizes, which is not necessarily the same as User
Name. Use the following characters for the account name:
0-9 A-Z, ! # $ % & ‘ * + - / = ? ^ _ ‘ { | } ~
Mailbox Account Password
Enter the password for the e-mail account.
Fiery E-mail Address
[email protected]
Enter the full address of the EX Print Server e-mail account.
Timeout (sec)
30–300, 60
Enter the length of time, in seconds, the EX Print Server should try to connect to each e-mail
server before determining that the connection is unsuccessful.
Polling Interval (sec)
5-3600, 15
Enter the interval, in seconds, at which the EX Print Server automatically checks for
new e-mail.
Administrator E-mail Address
[email protected]
Enter the full address of the Administrator e-mail account.
SLP Setup
Services
SLP
Enable SLP
Select this option to enable SLP (Service Location Protocol). This protocol allows the
EX Print Server to find services over the network.
Scope Name
Enter the scope, or string, used for grouping services.
SETTING UP THE FIERY CONTROLLER FROM A
NETWORK COMPUTER
52
SETTING UP THE FIERY CONTROLLER FROM A NETWORK COMPUTER
After you perform initial Setup from the digital press control panel, you can change Setup
options from a network computer using Configure. To use Configure from a network
computer, you must know the EX Print Server Administrator password. For information
about using Configure and setting options, see WebTools Configure Help.
Accessing Configure from a network computer
To set up the EX Print Server from a network computer, use Configure. You can access
Configure in these ways:
• WebTools from a supported Internet browser
• Command WorkStation, Windows Edition
TO ACCESS CONFIGURE FROM AN INTERNET BROWSER
1 Start your Internet browser and type the IP address of the EX Print Server.
2 Click the Configure tab on the EX Print Server home page.
3 Click Launch Configure.
4 Log on as Administrator with the appropriate password.
TO ACCESS CONFIGURE FROM COMMAND WORKSTATION, WINDOWS EDITION
1 Start Command WorkStation.
2 Log on as Administrator with the appropriate password.
3 Choose Setup from the Server menu.
Regardless of the method you use, the following dialog box appears.
SETUP OPTION REFERENCE
53
SETUP OPTION REFERENCE
This chapter describes the default settings that you can set for the following groups of
Setup options:
• PS (PostScript) Setup
• PCL Setup
Depending on the Setup method that you use (WebTools Configure or digital press control
panel), not all options are available. For more information about print options, see Print
Options.
Setup options
To determine the current Setup defaults, print the Configuration page from
Command WorkStation.
Option
Settings
(default is underlined)
Description
Allow Courier
Substitution
Yes, No
Specify whether to substitute Courier for fonts that are unavailable when
you download files to the EX Print Server, or when you print a
document for which you do not have the corresponding printer font.
If this option is set to No, jobs with fonts that are unavailable on the
EX Print Server hard disk generate a PostScript error and do not print.
This setting does not apply to PDF files; font substitution occurs
automatically in PDF files.
Append CR to LF
Yes, No
Specify whether to append a carriage return to each line feed.
Auto Trapping
On, Off
Color Mode
CMYK, Grayscale
Specify whether to print color (CMYK) or Grayscale images to the
EX Print Server by default. CMYK gives you full color prints. Select
CMYK as the Color Mode before performing calibration on the
EX Print Server. Grayscale converts all colors into shades of gray.
Convert Paper Sizes
No, Letter/Tabloid->A4/A3,
A4/A3->Letter/Tabloid
Converts paper sizes in documents automatically to the default paper
sizes specified. For example, if you select Letter/Tabloid->A4/A3, a letter
size document is automatically printed on A4 paper.
This option works in conjunction with the Default Paper Sizes option.
For example, if Convert Paper Sizes is set to Letter/Tabloid->A4/A3, and
Default Paper Sizes is set to US, jobs are printed A4/A3 size. This also
includes EX Print Server system pages such as the Start Page, Test Page,
and Job Log.
SETUP OPTION REFERENCE
54
Option
Settings
(default is underlined)
Description
Cover Page
On, Off
Prints a cover page (job summary) containing the name of the user who
sent the job, the document name, the server name, the time the job was
printed, the number of pages printed, and the status of the job.
If a PostScript error occurs and the Print to PS Error option is set to Yes,
the cover page lists the PostScript error message instead of the job status.
Default Orientation
Portrait, Landscape
This PCL option determines whether the text or image will be oriented
along the short edge of the paper (portrait) or along the long edge of the
paper (landscape).
Default Paper Sizes
US, Metric (default is US in the
United States, Metric elsewhere)
Prints on US paper sizes (for example, Letter, Legal, 11x17), or Metric
paper sizes (for example, A4 or A3) by default. When no page size is
defined within a PostScript file, jobs are printed on Letter paper if you
selected US; or A4 paper if you selected Metric.
Face-Down Printing
Face down, Face up
Specify how output should exit the digital press.
Font Number
0-999
The font number designates the default font for the EX Print Server. To
determine font numbers, print the internal PCL Font List. The standard
fonts are listed in order. The font numbers, however, are not displayed.
Font Pitch (char/in)
0.44-99.99 (default is 10.00)
If the default PCL font selected in Font Number represents a fixed pitch
scalable font, determine the width of scalable type. Pitch is measured by
characters per inch, so 10-pitch type fits ten characters per inch.
Font Size (pt)
4.0-999.75 (default is 12.00)
If the default PCL font selected in Font Number represents a
proportionally spaced scalable font, determine the point size (height)
of the font.
Font Source
Internal, Soft Font
Specify the PCL font source to be enabled.
Form Length (lines)
5-128 (default is 60)
This option sets the number of lines to be printed per page in PCL jobs.
Image Quality
Normal, Best
Offset Mode
On, Off
Specify whether to have jobs offset after they are printed. You must have
a finisher installed.
Page Order
Forward, Reverse
Select Forward to print the pages of your job from first to last. Select
Reverse to print the pages of your job from last to first.
Paper Size for System
Pages
US, Metric (default is US in the
United States, Metric elsewhere)
Specify the paper size that PCL system pages print on. System pages are
pages that you print from the digital press control panel, such as the PCL
Font List.
SETUP OPTION REFERENCE
55
Option
Settings
(default is underlined)
Description
Print Master
Yes, No
Select Yes to print a FreeForm master when created and printed to the
EX Print Server. The master is retained on the EX Print Server after
printing unless deleted later. Select No only to process and hold a
FreeForm master on the EX Print Server.
Print to PS Error
Yes, No
Specify whether the EX Print Server should print the available portion of
a print job when it encounters a PostScript error. Select Yes to print the
portion of the job that was processed before the error occurred; select No
to cancel the print job entirely when a PostScript error is encountered.
Leave this option at No unless you encounter printing problems.
Printer Screen Mode
200 Cluster Dot, 200 Rotated
Line, Enhanced Text, Enhanced
Text & Graphics
Scale to Fit
On, Off
Specify whether to scale a document size to a selected paper size if the
document size is different from the paper size. With the Off setting,
if the document size is larger than the selected paper size, the document
is cropped to the paper size when printed.
Symbol Set
ASCII, Roman_8, ECMA-94 L1,
PC_8...
Choose the PCL symbol set that best matches the needs of users printing
to the EX Print Server.
Text/Graphics Edge
Enhancement
On, Off
Specify whether to minimize the effects of “blasting”, which occurs when
excess amounts of toner on certain media types “blast” beyond the
density boundaries defined in the print job.
Text/Graphics Quality
Normal, Best
Use PDF XObjects
On, Off
Specify whether images in PDF files are cached to reduce the need to
reprocess the same image in a file.
CONFIGURING WEBTOOLS
56
CONFIGURING WEBTOOLS
WebTools allow you to manage your EX Print Server remotely from the Internet or from your
company’s intranet. The EX Print Server has its own home page, from which you can select
the WebTool that you want to use.
For information about using WebTools, see Utilities. Also, for many of the WebTools, you can
consult the Help.
Configuring the EX Print Server and computers for WebTools
WebTools provide access to many EX Print Server functions via the Internet (or intranet),
providing additional flexibility in remote management. After WebTools are enabled, you can
access them from a network computer.
TO ENABLE ACCESS TO WEBTOOLS, ENABLE THE FOLLOWING ITEMS
• A valid, unique IP address, subnet mask, and gateway address for the EX Print Server
• Web Services
TO SET UP A COMPUTER TO ACCESS WEBTOOLS
1 Enable TCP/IP networking on the user computer.
2 Assign the computer a valid, unique IP address, subnet mask, and gateway address,
if required.
3 Install an Internet browser that supports the Java language and frames.
Make sure Java is enabled. For more information about supported browsers and WebTools
requirements, see Welcome.
TO ACCESS WEBTOOLS
1 Start your Internet browser and type the IP address or DNS name of the EX Print Server.
The EX Print Server home page appears.
2 Click the tab corresponding to the WebTool that you want to use.
ADMINISTERING THE FIERY CONTROLLER
57
ADMINISTERING THE FIERY CONTROLLER
This chapter provides tips on managing EX Print Server printing, performance, and security.
Administrator functions
Administration features are included with the user software and are built into the
EX Print Server. The following table describes where to find information about
these features.
For this information
See
Address books for E-mail Printing
page 64
Administrator and Operator passwords
page 58
Clearing the EX Print Server
page 60
Configuration page
page 69
Connecting the EX Print Server to the network
page 20
Job Log Setup
page 32
Network servers, setting up to manage and share printing services
Documentation for
your network servers
Network servers, setting up with information specific to the
EX Print Server
page 9
Optimizing EX Print Server performance
page 69
Printer default settings
page 53
Printing from Windows
Printing from Mac OS
Publishing the Direct connection, Print queue, or Hold queue to users
WebTools Configure
Help
Remote Desktop connection
page 61
Saving and restoring EX Print Server configuration settings
page 62
Setting up printing, installing printer drivers, installing user software
Printing from Windows
Printing from Mac OS
Shutting down, rebooting, and restarting the EX Print Server
page 70
System software updates
page 60
ADMINISTERING THE FIERY CONTROLLER
58
For this information
See
Troubleshooting EX Print Server Setup
page 72
USB printing
page 63
Variable data printing, setting search path for common objects
page 67
WebTools
page 56
Windows XP system password
page 59
Setting passwords
You can set or change the passwords for users of the EX Print Server. Anyone who is a
member of the Administrators group can modify the Setup options and control the flow and
order of print jobs with the job management tools.
To create users, assign passwords, and add users to groups, use Configure. For more
information, see WebTools Configure Help.
For more information about Administrator and Operator passwords and the access privileges
they allow, see page 15.
Keep track of the passwords that you set.
Passwords from the digital press control panel
To help prevent unauthorized access, change the Administrator password periodically.
TO CHANGE THE ADMINISTRATOR OR OPERATOR PASSWORD
1 On the digital press control panel, press Setup.
2 Log in as Administrator with the Administrator password.
3 Press Change Password.
4 Type and confirm the password, as follows.
Enter New Password
Use the digital press control panel window to enter information (see “Types of Setup screens”
on page 25). The password can be any combination of letters and numbers up to 19
characters.
Verify New Password
Retype the new password, exactly as you typed it initially. The new password is in effect after
you save changes and restart the EX Print Server.
ADMINISTERING THE FIERY CONTROLLER
59
Login Timeout
Select how long the current Administrator or Operator can stay logged in to the
EX Print Server without activity. After the timeout expires, you must log in again.
Passwords from a network computer
You can change the Administrator and Operator passwords from WebTools Configure or
Command WorkStation, Windows Edition. For more information, see Configure Help.
Changing the Windows XP system password
The EX Print Server is set with a Windows XP system password. To ensure network security
in your environment, the administrator must change the password.
TO CHANGE THE WINDOWS XP PASSWORD FOR THE EX PRINT SERVER
1 Press Ctrl+Alt+Delete on the Windows keyboard.
The Windows Security dialog box appears.
N OTE : If you are using the Welcome screen on Windows XP, the Windows Task Manager
dialog box appears. To access the Windows Security dialog box, you must disable the
Welcome screen. From the Windows XP control panel, access User Accounts, select the
Change the way users log on or log off option, and then clear the Use the Welcome
screen option.
2 In the Windows Security dialog box, click Change Password, and then type the following.
For example, to change to “Fiery.2”:
User name: administrator
Log on to: \\Aero
Old Password: Fiery.1
New Password: Fiery.2
Confirm New Password: Fiery.2
3 Click OK.
The new password, Fiery.2, is now set.
ADMINISTERING THE FIERY CONTROLLER
60
Updating system software
The EX Print Server uses unique system software to receive and process jobs and send job data
to the digital press. Resident on the EX Print Server, system software processes and controls
the spooling, rasterizing, and printing of jobs, as well as job accounting (the Job Log), storage,
and retrieval.
You can check for system software updates from a secure site on the Internet. Updates to user
software may also be available. Several methods of notification and installation are provided.
To check for software updates or to configure the EX Print Server to receive updates
automatically, see WebTools Configure Help.
Clearing the EX Print Server
The Clear Server command allows you to clear all queued print jobs from the EX Print Server
Print, Hold, and Printed queues. Jobs can also be deleted, either individually or as a group,
using Command WorkStation. Clear Server also clears all jobs archived on the
EX Print Server hard disk, the index of archived jobs, and all FreeForm masters.
TO CLEAR THE EX PRINT SERVER
1 At the digital press, press the Web Applications button.
2 On the digital press control panel, press Setup.
3 Log in as Administrator with the Administrator password.
4 Press Clear Server.
TO CLEAR THE EX PRINT SERVER FROM COMMAND WORKSTATION
• In Command WorkStation, choose Clear Server from the Server menu.
For more information, see Command WorkStation Help.
Back up your original data on your own media at the same time you store and save data on the
EX Print Server hard disk. Never damage or reset the EX Print Server hard disk, and do not
turn off the system while accessing the hard disk. For instructions on how to turn on and turn
off the EX Print Server, see page 70.
ADMINISTERING THE FIERY CONTROLLER
61
If the EX Print Server hard disk or system software experiences technical difficulties,
data stored and saved on the EX Print Server hard disk may be irretrievably lost. If problems
with the hard disk occur, extended storage of the following data cannot be assured:
• Third-party fonts
• Print jobs
• Color profiles, including profiles downloaded or edited with Spot-On
• Job notes and instructions
• Scanned image data
• Jobs edited with Impose
• Variable data documents
• E-mail Service Address Book
• EX Print Server configuration information (list of all the settings in effect for the current
Setup)
Remote connection to the EX Print Server
You can access the EX Print Server from a remote Windows computer.
TO CONNECT TO THE EX PRINT SERVER FROM A REMOTE COMPUTER
1 Enable the Remote Desktop option in Setup.
From Configure, choose Server > General > Enable Remote Desktop.
2 From the remote computer, choose Start > Programs > Accessories > Communications >
Remote Desktop Connection.
3 Type the IP address or DNS name of the EX Print Server and click Connect.
4 Type the Administrator password, if prompted.
ADMINISTERING THE FIERY CONTROLLER
62
Restoring EX Print Server settings
You can restore the EX Print Server to default settings or to a group of settings that you have
already saved.
Restoring the EX Print Server to default settings
When you restore the EX Print Server to its default settings, all queued jobs from the
EX Print Server and the Job Log are cleared. You must perform Setup again because the
EX Print Server is restored with default settings.
TO RESTORE THE EX PRINT SERVER
1 At the digital press, press the Web Applications button.
2 On the digital press control panel, press Setup.
3 Log in as Administrator with the Administrator password.
4 Press Factory Defaults.
Saving and restoring EX Print Server configuration
You can save the current configuration of the EX Print Server and restore it later, if necessary.
To save and restore settings, use Configure. For information, see Configure Help.
The following settings are saved (if your EX Print Server supports them):
• Settings made in Setup (except Server Name)
• Impose templates saved in the default directory for these files on the EX Print Server
• Address books
• Virtual Printer settings
• Users and Groups information (login names and passwords)
• Custom spot colors
ADMINISTERING THE FIERY CONTROLLER
63
USB printing
Users can save PS, EPS, PCL, TIFF, and PDF files to a USB device and print those files on the
EX Print Server. To print files automatically when you connect the USB drive to the
EX Print Server, save the files to specific folders or to the root level on the USB drive.
Users can also print from the digital press control panel. For more information about
printing, see Printing from Windows and Printing from Mac OS.
TO SET UP THE USB DEVICE FOR AUTOMATIC PRINTING
1 Configure, at a minimum, the following USB printing options in WebTools Configure >
Network > Port > USB:
• Select Enable USB Port.
• For Default Queue, choose the connection to which the EX Print Server downloads files
that do not specify a connection.
• Set USB Media Autoprint to Print All.
2 At a computer, create folders at the top level (root level) of the USB device named Print,
Hold, and Direct.
3 Save the files from the computer to the USB drive.
Files copied to the Print, Hold, and Direct folders are downloaded to the corresponding
print connection on the EX Print Server when you connect the USB device to the
EX Print Server.
Files copied to the root level of the device (and any folder under the root level that is not
named for a print connection) are downloaded to the queue that you configured for
USB printing.
Prepare the USB device with the correct folder structure and appropriate files before the
device is connected to the EX Print Server. Because file processing begins as soon as you
connect the device to the EX Print Server, there is no time to do any file management tasks
such as moving files to a different folder or deleting files.
4 Remove the USB device from the computer and connect it to the USB port on the
EX Print Server.
For the location of the USB port, see page 20.
Make sure the USB device is properly stopped before you disconnect it from the computer.
ADMINISTERING THE FIERY CONTROLLER
64
Managing e-mail address books
You can manage e-mail/Internet Fax addresses on the EX Print Server by sending e-mail
messages in a particular format to the EX Print Server. Management features are overwriting
the address book, adding new addresses, removing addresses, and retrieving current addresses
on the EX Print Server.
Users use the address books when they send attachment files to a particular e-mail/Internet
Fax address.
N OTE : E-mail messages can be sent only from an administrator account.
The EX Print Server supports the following address books:
Admin allows members to modify the address book, get the current address book from
the EX Print Server, cancel a job, or receive the status of a job. However, membership in this
address book does not provide the same privileges as the Administrator password (page 58)
does.
Print includes users who have print access. Only users whose e-mail addresses are in the
Print address book are authorized to submit jobs via e-mail to the EX Print Server.
Unauthorized users receive an e-mail reply that their job was not accepted by the
EX Print Server for printing.
User includes users who have scanning access.
Fax is used for Scan to Internet FAX. This address book is used for sending scan files via
Internet FAX to the EX Print Server. You cannot use addresses in the address book to send an
e-mail to the EX Print Server.
Corporate is an LDAP address book used for Scan to E-mail. It allows users to send files with
Remote Scan to a list of addresses registered on an LDAP server.
N OTE : Perform LDAP Setup before setting this address book. For more information,
see WebTools Configure Help.
When a print job is submitted via e-mail, the EX Print Server first checks the Print address
book. If the user’s e-mail address does not match any entry in the Print address book, the job
does not print. Instead, the user receives an e-mail stating that the print job was not accepted.
The default wildcard character “@” is stored in the Print address book. This allows any user
to print to the EX Print Server until the administrator adds the first entry in the Print address
book.
ADMINISTERING THE FIERY CONTROLLER
65
To manage address books, send an e-mail to the EX Print Server with commands in the
Subject and Message fields. The EX Print Server responds by e-mail with information about
each request, as described in the following table.
To add or remove more than one address at a time, list the addresses on separate lines in the
message field of the e-mail.
Task
Administrator
subject field
To retrieve
a specific
address book
E-mail response
subject field
E-mail response
message field
#GetAddressBook
name of address book
Address Book name of
address book
List of addresses in the
specified address book
For example:
#GetAddressBook Admin
For example:
Address Book Admin
To add an address #AddAddressTo
to an address book name of address book
Administrator
message field
[email protected]
or
“display name” <[email protected]>
For example:
#AddAddressTo Print
To clear an address #ClearAddressBook name of
book
address book
Added to Address Book List of addresses added
name of address book
to the address book
The EX Print Server
also lists any addresses
For example:
that cannot be added
Added to Address Book
and includes the reason
Print
Address Book name of
address book cleared
or
For example:
#ClearAddressBook User
If the address book is
not cleared, the reason
is given
Address Book name of
address book not cleared
For example:
Address Book User
cleared
To delete an
address from an
address book
#DeleteAddressFrom name of [email protected]
address book
or
“display name” <[email protected]>
For example:
#DeleteAddressFrom User
To receive help for #Help
EX Print Server
e-mail services
Removed from Address
Book name of address
book
For example:
Removed from
Address Book User
RE: Help
Deleted Address 1
Deleted Address 2
The EX Print Server
also lists any addresses
that cannot be deleted
and includes the reason
Provides
troubleshooting
e-mail syntax
ADMINISTERING THE FIERY CONTROLLER
66
TO RETRIEVE AN ADDRESS BOOK FROM THE EX PRINT SERVER
1 Start your e-mail application.
2 Open a new message window.
3 Type the e-mail address of the EX Print Server in the To line.
4 Type the command and the address book name in the Subject line.
For example, to retrieve the User address book, type “#GetAddressBook User.”
5 Send the message.
The return message includes the addresses of the specified address book.
6 Copy the addresses to a text file or save the message for your records.
TO RESTORE AN ADDRESS BOOK TO THE EX PRINT SERVER
1 Start your e-mail application.
2 Open a new message window.
3 Type the e-mail address of the EX Print Server in the To line.
4 Type the command and the address book name in the Subject line.
For example, to restore the User address book, type “#GetAddressTo User.”
5 Copy the addresses to the body of the e-mail with each address on a separate line.
You can include nicknames. However, when a nickname or address is longer than one line,
edit it to fit on one line.
6 Send the message.
7 In the return e-mail message, confirm that the addresses were restored correctly.
ADMINISTERING THE FIERY CONTROLLER
67
VDP Search Path
In Configure > PDL > VDP, use the following information for setting the file search path
for VDP objects.
Setting common global search paths
A file search path specifies where common VDP resources (for example, PostScript
images and fonts) are stored, either on a network computer or on the EX Print Server. The
EX Print Server searches predefined paths until it finds the necessary resources. If the resource
is not found, the job fails. Inform users of the paths that you specify so that their jobs can
access the resources.
The EX Print Server searches paths for VDP resources in the following order:
1 Path that the user specifies in the job
See “Allowing users to define a search path for a single job” on page 68.
2 Paths that you define in Configure for common global objects
3 Path that the application specifies for VPS or PPML resources when it generates the
data stream
For any of these paths, the EX Print Server searches the folder and then the subfolders within
that folder. After the EX Print Server locates the first resource, it attempts to locate the second
resource in the same folder. If the second resource is not found in the same folder, the
EX Print Server searches according to the original order.
TO SPECIFY A GLOBAL PATH FOR COMMON VDP OBJECTS
1 In Configure, choose PDL > VDP.
For information about accessing Configure, see page 52.
2 Click Add.
3 In the window that appears, type the path name or click Browse to locate the path.
If you type the path name, use the format of a mapped drive (for example, Z:\folder) or a
UNC (for example, \\computer name\folder).
4 If the path is located on a computer that requires authentication, select Remote Server
Authentication and enter the appropriate user name and password.
5 Click OK.
6 To add more paths, click Add and repeat these steps.
7 Click Apply.
ADMINISTERING THE FIERY CONTROLLER
68
Allowing users to define a search path for a single job
A user can enter a single search path when the user sends the job from a Windows printer
driver, or when someone later overrides the job to include a search path. The path must be
fewer than 256 characters and in the format of either a mapped drive (for example, Z:\folder)
or a UNC (for example, \\computer name\folder).
To use a mapped drive, it must be recognized by the EX Print Server. For example, if the user
specifies a path on the user’s computer (for example, C:\My Documents\VDP), the
EX Print Server assumes this is the C:\ drive on the EX Print Server. In another example, if
“Z:” is a network drive that users access on their network, the EX Print Server does not know
the location to which “Z:” refers. Therefore, you must map a drive so that the EX Print Server
also recognizes the location where resources are stored.
The following procedure assumes that you use the Fiery Advanced Controller Interface. If you
do not have the Fiery Advanced Controller Interface but your EX Print Server supports
Remote Desktop, connect to the EX Print Server with Remote Desktop and use the following
procedure.
If you have enabled Remote Desktop in Setup, connect to the EX Print Server with Remote
Desktop and use the following procedure.
TO MAP A DRIVE TO A LETTER RECOGNIZED BY THE EX PRINT SERVER
1 From a Windows Explorer window, choose Tools > Map Network Drive.
2 In the Drive menu, choose a letter that is not currently mapped.
3 In the path field, type the UNC of the network computer that contains the shared resources,
or click Browse and locate the computer on the network.
4 Click Finish.
5 If you are prompted to enter a network password, type Administrator in the Connect As field,
type the password in the Password field, and click OK.
6 Inform the user to use the drive letter in the VDP search path when the user sends the job to
the EX Print Server.
ADMINISTERING THE FIERY CONTROLLER
69
Printing the Configuration page
The Configuration page lists the settings in effect for the current Setup. After you have
performed Setup, print a Configuration page to confirm your settings. Post the current
Configuration page near the EX Print Server for quick reference. Users need the information
on this page, such as the current printer default settings.
TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION
1 In Command WorkStation, choose Print Pages from the Server menu.
2 Click Configuration.
3 Click Print.
4 Type or choose the number of copies and click OK.
TO PRINT THE CONFIGURATION PAGE FROM THE DIGITAL PRESS CONTROL PANEL
1 At the digital press, press the Web Applications button.
2 On the digital press control panel, press Info.
3 Press Configuration.
4 At the confirmation screen, press Yes.
Maintaining optimal EX Print Server performance
The EX Print Server does not require maintenance. Beyond the obvious requirements of
servicing and maintaining the digital press and replenishing consumables, you can improve
the overall performance of your system by doing the following:
• Make the best use of your network connections.
Publish only connections that will be used. The EX Print Server constantly checks all
published connections, even if they are inactive.
Review the published connections by printing a Configuration page. Eliminate the
connections that are not being used. It is easy to re-establish them when needed.
• Leave less urgent jobs to times when there is less network traffic or printing.
You can print recurring print jobs or jobs that are not urgent to the Hold queue. At low-traffic
times, the administrator or a user of the job management tools with Operator privileges can
move (or copy) all the Hold queue jobs to the Print queue for printing.
ADMINISTERING THE FIERY CONTROLLER
70
• Reduce unnecessary network communication.
Large numbers of users running Fiery utilities, especially with frequent updates, may have a
significant effect on EX Print Server performance.
• Make sure you have adequate disk space on the EX Print Server.
Periodically review the list of jobs in the Hold queue, and the number of jobs being retained
in the Printed queue.
An administrator can print or delete jobs that are in the Printed queue and Hold queue.
Consider printing or offloading inactive jobs. If disk space on the EX Print Server is
frequently low, you can disable the Printed queue and choose not to publish the Hold queue
(in Printer Setup).
To move or remove queued jobs, use the job management tools. When you free up disk space
by removing inactive jobs, new jobs are spooled and printed more quickly.
Shutting down, rebooting, and restarting the EX Print Server
Generally, you can leave the EX Print Server and the digital press running all the time.
This section describes how to shut down, reboot, and restart the EX Print Server
when necessary.
Shutting down the EX Print Server
When you need to shut down the EX Print Server, fonts downloaded to the EX Print Server
are not deleted. Jobs in the Hold and Print queues and jobs that have been processed but not
printed are not deleted and are available for printing when you reboot or restart the
EX Print Server.
N OTE : For this procedure, use the EX Print Server Control Panel.
TO SHUT DOWN THE EX PRINT SERVER
1 Make sure that the EX Print Server is not receiving, processing, or printing any files.
If the system has just finished processing, wait at least five seconds after the system reaches
Idle before beginning the shutdown procedure.
2 At the EX Print Server Control Panel, press the Menu button.
3 Press the line selection button next to Shut Down System.
TO SHUT DOWN THE EX PRINT SERVER
1 Make sure that the EX Print Server is not receiving, processing, or printing any files.
If the system has just finished processing, wait at least five seconds after the system reaches
Idle before beginning the shutdown procedure.
ADMINISTERING THE FIERY CONTROLLER
71
Rebooting or restarting the EX Print Server
Restarting the EX Print Server resets the EX Print Server system software, but does not reboot
the entire system. Network access to the EX Print Server is temporarily interrupted and all
currently processing jobs are terminated.
If you use a USB thumb drive, remove it before rebooting. Otherwise, the EX Print Server
does not reboot.
TO REBOOT OR RESTART THE EX PRINT SERVER FROM THE DIGITAL PRESS CONTROL PANEL
1 Make sure the EX Print Server is not receiving, processing, or printing any files.
2 Press Web Applications > Setup > Restart Server, and select either Reboot System or Restart
Server.
3 Press the All Services button to exit.
TO REBOOT OR RESTART THE EX PRINT SERVER FROM COMMAND WORKSTATION
1 Make sure that the EX Print Server is not receiving, processing, or printing any files.
2 In Command WorkStation, choose Restart Server or Reboot Server from the Server menu.
TROUBLESHOOTING
72
TROUBLESHOOTING
This chapter provides troubleshooting tips.
Troubleshooting the EX Print Server
Startup diagnostics are described in the documentation for service technicians. Contact your
authorized service/support center if you see startup error messages on Command WorkStation
or if the EX Print Server does not reach the Idle state.
Runtime error messages
For error messages related to canceling jobs and printing, including the Disk Full message and
alerts to load media, see Command WorkStation Help.
You can turn on PostScript error reporting as a print option from Mac OS applications.
Printer not found
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the EX Print Server. You must enter names in specific places. The required
names are:
• TCP/IP host name (also known as the DNS name), which is defined by your organization.
Enter the host name as the Server Name in EX Print Server Setup.
• Remote printer (internal machine) name. Use one of the following:
print
hold
direct
N OTE : If you change the DNS name (TCP/IP host name) of the EX Print Server, you must
reconfigure one of the utilities on each computer.
TROUBLESHOOTING
73
For the appropriate name, see the following table.
In this location
For this item
TCP/IP networks
See
General Server Setup
Server Name option
Administrator defines
name
Configure
Help
Windows hosts file
host name
DNS name
page 9
(TCP/IP host name)
Windows setup for
TCP/IP
lpd host name
DNS name
page 12
(TCP/IP host name)
Name of printer on lpd
host machine
print, hold, or direct
UNIX /etc/printcap file
(BSD)
rp line
print, hold, or direct
Solaris
lpadmin queuename
print, hold, or direct
Add New Server dialog box,
when configuring a utility
Server Name
DNS name
page 13
Utilities
(TCP/IP host name)
Cannot connect to the EX Print Server with utilities
If users cannot connect to the EX Print Server, check the following:
EX Print Server Setup: The appropriate network protocol must be enabled, with the correct
parameters (for example, for TCP/IP, the IP address), and you must publish either the Print
queue or Hold queue.
You can check these settings quickly by printing a Configuration page.
On the client computer: The appropriate network protocols must be loaded.
Cannot connect to the EX Print Server with Command WorkStation
If there is a problem connecting to the EX Print Server, an error message is displayed.
The problem can occur when:
• The EX Print Server is initially turned on
• The EX Print Server restarts
• You have changed settings affecting the server address and have not reconfigured the
connection to the server
TROUBLESHOOTING
74
If you experience this problem, try the following solutions, in this order:
• A remote computer running utilities or WebTools may be interfering by obtaining status
information. If possible, close the remote application, and try to connect again.
• Restart the Command WorkStation software and try to connect again.
• Restart the EX Print Server.
INDEX
75
INDEX
Numerics
1000BaseT 20
100BaseTX 20
10BaseT 20
A
access levels, setting 14
Account Name option 51
Active Directory 12
Add Filter option, Security Setup 40
administrator
functions 57
installing the server 10
password 58
privileges 15
Administrator E-mail Address option 51
Align Tray command 28
Allow Courier Substitution option 53
Allow Printing From option 31
anonymous, LDAP authentication method 46
Append CR to LF option 53
AppleTalk Setup 42
AppleTalk Zone option 42
Attachment Maximum Size option 49
authentication
required for FTP printing 44
required for general printing 31
Authentication Password option (SNMP) 48
Authentication Type option (SNMP) 48
Auto Clear Job Log Every 55 Jobs option 32
Auto Print Job Log Every 55 Jobs option 32
Auto Trapping option 53
B
binary data, printing via USB port 34
BOOTP protocol 35, 36
C
Calibrate command 28
changing
Administrator password 58
host name or DNS name 72
characters per inch 54
characters, used in Command WorkStation 29
Clear Each Scan Job option 49
Clear Job Log Every 55 Jobs option 32
Clear Server command 60
clearing the Job Log 32
client setup
overview 10
WebTools 56
CMYK printing by default 53
Color Charts 27
Color Mode option 53
Command WorkStation
Configuration page 69
problems connecting to server 73
Setup from 52
Comment option, Windows printing 38
Configuration page
printing 27, 69
troubleshooting connection problems 73
Configure (WebTool) 18
Configure IP Ports option 39
configuring network servers 34
connecting network cable 20
contact information for supporting Print
Server 30
Control Panel Map 24
Convert Paper Sizes option 53
Courier font, substitution with 53
Cover Page option 54
D
Default LPD Queue option 43
Default Paper Sizes option 54
default settings 62
Delete Filter option, Security Setup 40
DHCP protocol 35, 36
Direct connection
described 17
publishing 30
required for downloading fonts 17
disk space 70
INDEX
DNS (Domain Name Server)
implications of changing 72
listing server name 12
Setup 37
DNS Address option 37
Docs WebTool 18
Domain Name option, DNS Setup 37
downloading fonts, Direct connection
requirement 17
Downloads (WebTool) 18
E
E-mail Address option, E-mail Setup 51
E-mail Log 27
E-mail Setup 50
Edit Filter option, Security Setup 40
Enable AppleTalk option 42
Enable Auto IP Configuration option 35
Enable DNS option 37
Enable E-mail Services option 50
Enable IP Filter option 40
Enable IPP option 43
Enable IPv6 option 36
Enable Job Mismatch option 31
Enable LPD option 43
Enable MAC Address Filter option 34
Enable Port 9100 Print Services option 44
Enable Printed Queue option 30
Enable Proxy Setup option 49
Enable SMB option 43
Enable SNMP option 47
Enable SNTP option 29
Enable USB Port option 34
end-of-file (EOF) character, USB
communication 34
Enter Password option, Administrator
password 58
error messages
“No AppleTalk zone found” 42
PostScript 54
runtime 72
Ethernet
Port Setup 34
speed 34
Ethernet connector 20
76
F
Face-Down Printing option 54
Factory Defaults 62
file types and USB port setup 34
Filter Policy option 40
Font Number (PCL) option 54
font substitution 53
fonts
pitch 54
printer fonts on server 27
printing font list 27
size 54
source 54
Form Length option 54
FreeForm 1 Record Length option 32
FreeForm master 55
FTP Log 27
Functions menu 26
G
Gateway Address option 36
Gateway Type option 36
gateway, assigning address automatically 36
GSSAPI, LDAP authentication method 46
H
Hold queue
described 17
publishing 30
Home (WebTool) 18
host name 12, 72
I
Ignore EOF Character option 34
improving server performance 69
Incoming Server option, E-mail Setup 50
Info command 27
installing
server on network 10
Internet, accessing server with WebTools 18
IP address
assigning automatically 35, 36
assigning manually 36
for Ethernet Setup 36, 37
static 36
IP filtering 40
IPSec Setup 41
IPv4, TCP/IP 35
IPv6, TCP/IP 36
INDEX
J
Java to support Internet browser 56
Job Log
clearing automatically 32
defined 32
printing automatically 32
printing manually 27
setting the page size used 33
Setup 32
Job Log, clearing jobs from 60
job management tools
deleting jobs with 60
printing Job Log 32
Jobs Saved in Printed Queue option 30
L
LDAP Setup 45
line feed, PCL jobs 53
LPD (TCP/IP) 43
LPR (TCP/IP), UNIX 13
M
maintaining server performance 69
Maximum Number of Results option, LDAP 46
Microsoft Office 32
Mismatch Action option 31
Mismatch Timeout option 31
N
naming the server 29, 72
Native Document Setup 32
network
installation summary 10, 11
protocols supported 9
TCP/IP 11
Network Setup 33
O
Offset Mode option 54
Operator password
changing 58
privileges 16
Orientation option 54
Outgoing Server option, E-mail Setup 50
P
Page Order option 54
PANTONE 27
Paper Size for System Pages option 54
paper size used by default 54
77
passwords
Administrator privileges 15
Administrator, changing 58
E-mail Setup 51
Operator privileges 16
setting 15
PDF files, font substitution in 53
Personality option 31
Pitch option 54
Points option 54
Polling Interval option, E-mail Setup 51
Port 9100 Queue option 44
Port 9100 Setup 44
Port Filtering Setup 39
Port Setup, Ethernet Setup 34
Port Timeout in Seconds option 34
PostScript error 55
PostScript files, printing 34
PostScript Setup, see PS Setup
Preview While Processing option 30
Primary DNS Server option 37
Print Job Log Every 55 Jobs option 32
Print Master option 55
Print queue
publishing 30
reprinting jobs 30
Print queue, described 17
print queues 30
Print Start Page option 29
Print to PostScript Error option 55
Print via E-mail option 50
Printed queue 16, 30
printer
connection failure 72
not found 72
not in Chooser 72
printer drivers, Point and Print 43
Printer Screen Mode option 55
Printer Setup 29
printing
CMYK by default 53
Configuration page 27
connections 16
connections and queues 29
cover page for each job 54
font list 27
Job Log automatically 32
Microsoft Office files 32
PostScript files 34
INDEX
reprinting previously printed jobs 16
server information pages 27
start page at startup 29
Privacy Password option (SNMP) 48
Privacy Type option (SNMP) 48
protocols
for assigning IP address automatically 36
setting up 35
protocols, network 9
Proxy Setup, FTP
enabling 49
IP address 49
port number 49
user name 50
user password 50
PS (PostScript) Setup 31
Publish Direct Connection option 30
Publish Hold Queue option 30
Publish Print Queue option 30
publishing connections, overview 16
Q
queues
clearing all 60
publishing 30
R
remote desktop connection 61
reprinting jobs 16
Require Password for Printing (FTP) option 44
Require Password to Print Job Log option 33
Restart Server command 28
Restore SNMP To Defaults option 47
restoring server configuration 62
Resume Printing command 26
RJ-45 connector 20
S
Scale to Fit option 55
Scan Settings WebTool 18
Scope (SLP Setup) 51
Secondary DNS Server option 37
Secure Print command 26
Secure User username option (SNMP) 48
Security Level option (SNMP) 47
Select protocol option, for assigning IP
address 36
78
server
back view showing connectors 20
maintaining and improving performance 69
naming 29
saving and restoring configuration 62
Setup 21
touch panel display 25
Server Name option
Server Setup 29
Windows printing 38
Server Type option, E-mail Setup 50
Service Setup 43
Services
IP Filtering Setup 40
Port Filtering Setup 39
Set Driver Type option 43
Setup
accessing 25
administrative functions 57
from a network computer 52
Job Log Setup 32
Network Setup 33
Port Setup 34
Printer Setup 29
Protocol Setup 35
PS (PostScript) Setup 31
screen types 25
Service Setup 43
summary 22
Setup Summary command 28
simple, LDAP authentication method 46
SLP Setup (Service Location Protocol) 51
SNMP Community Name option 47, 48
SNMP Setup 47
Start Page, printing 29
Subnet Mask option 36
Suspend Printing command 26
Symbol Set option 55
system software, updating 60
T
TCP/IP
Ethernet Setup 35
host name 72
protocol setup 35
published connections 30
with UNIX workstations 13
terminology, general 7
Test Page, printing 27
INDEX
Text/Graphics Edge Enhancement option 55
Time Server option 29
Time Zone option 29
Timeout option
E-mail Setup 51
FTP Setup 44
LDAP Setup 45
touch panel display
accessing Setup 25
illustrated 25
troubleshooting
Command WorkStation connection
problems 73
connection to printer fails 72
Printer not found in the selection list of
utilities 73
Printer not found on network 72
twisted pair cable 20
U
UNIX
on TCP/IP network 13
printcap file 73
remote printer name 73
Unsecure User username option (SNMP) 48
USB Media Auto Print option 35
USB Port Setup 34
USB printing 63
USB Setup 34
Use Automatic Configuration option 38
Use Character Set option 29
Use PDF XObjects option 55
utilities
required print connections 30
79
V
VDP Setup 32
W
WebTools
Configure 18
Docs 18
Downloads 18
Home 18
Windows printing
enabling 43
selecting drivers for 43
Windows printing, domain issues 12
Windows Setup 38
WINS IP Address option 38
Workgroup or Domain option 38
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