Miracast Wireless Adapter FAQ Certification Is this solution Wi-Fi Certified? o The chipset manufacturer we are working with has received certification documentation for this product. In order to use the logo, there are significant licensing fees that must be paid. We are choosing at this time to not invest the resources in order to use the logo. Why is this solution not listed on the Wi-Fi Alliance website? o As with using the Wi-Fi logo, being listed on the Wi-Fi Alliance requires significant licensing fees that must be paid. We are choosing at this time to not invest the resources in order to be listed on the Wi-Fi Alliance website. Compatibility Which mobile devices are compatible with this Miracast receiver? o A full list of compatible mobile devices are available on the Wi-Fi Alliance website Does Miracast Support HDCP? o Miracast supports High-bandwidth Digital Content Protection (HDCP) 2.0/2.1. HDCP 2.x is a wireless adaptation of the same trusted content protection mechanisms widely used for cabled interfaces, providing diversity in premium content options. This feature is designed to protect the digital rights of content owners and to encourage their efforts to make their content available. Which mobile device applications are supported by the Miracast receiver? o The Miracast Receiver will display a copy of the content displayed on the mobile device. Any application that is displayed on the mobile device may be displayed through the Miracast Receiver Which operating systems of a mobile device support a connection with the Miracast Receiver? o The mobile device that will be connected to the Miracast receiver must be running Android 4.1.2 and later, Windows 7 or Windows 8.1 Performance How long of an HDMI cable may be used to connect the receiver to the display? o This solution has been successfully tested with HDMI cable lengths up to 35ft. What type of content may be displayed over the Miracast receiver? o The Miracast Receiver will display a copy of the content displayed on the mobile device. There are no content limitations in place from the Miracast Receiver Which HDMI features are supported by the Miracast Receiver? o The Miracast receiver will support a 1080p resolution at 20Hz and 5.1 surround sound. The Miracast receiver is not designed to support advanced HDMI features such as Deep Color, 3D or 4k resolution. What is the maximum resolution supported by the Miracast receiver? o The Miracast receiver is capable of supporting up to a 1080p resolution at 20Hz. This maximum resolution is Will this device act as an HDMI cable replacement? o The Miracast receiver is not designed to act as a true cable replacement. Some pixilation and/or periodic signal dropouts may occur and are not uncommon with wireless technology. Performance In which applications should the Miracast Wireless receiver be used? o The Miracast Wireless Adapter represents an exciting advance in technology that allows users to easily display A/V content from a mobile device. This wireless technology utilizes a peer-to-peer network for A/V content streaming, preserving the resources of existing wireless networks. As with other wireless technologies, the Miracast Wireless Adapter is susceptible to interference. This interference may cause occasional signal dropouts which may be acceptable in some applications and not in others. The guide below outlines typical applications for which the Miracast Wireless Adapter is an ideal solution and other applications which may require an alternative solution. The Miracast Receiver is ideal for: Home Entertainment - Display the screen from your Windows 8.1 or Android device quickly and easily on your television. Great for sharing photo’s, video clips, internet content, applications or really anything you can display on your device to you TV Conference Rooms, Classrooms, Meeting Spaces Great for easily connecting to the display in the room for presenting, collaborating and sharing information Easily turn a mobile device into a wireless document camera by utilizing the device’s camera function and connecting to the display through the Miracast device Presentations on the go Pack a Miracast device in your bag and connect to the display wherever you are. Great for Sales Professionals, Real Estate Agents, Students, Teachers or anyone else who needs to share information on while on the go. The Miracast Receiver is not recommended for: Installation in areas where the Miracast receiver is not accessible such as: Next to ceiling mounted projectors where the receiver cannot be reached for occasional reset or pairing Enclosed locations such as closets, ceiling areas, plenum boxes or equipment boxes High density deployments where multiple receivers are accessible from a single location due to signal overlap This product is also not recommended for use in environments where a highly stable/flawless connection is required. o For example, in medical applications, stock market trading floor, military command centers, etc. Functionality What is the function of the pairing/reset button? o The pairing function of this button must be used the first time an Android mobile device is connected to the Miracast Receiver to associate that device with the receiver. After a mobile device has been associated once, then the pairing button does not need to be used for subsequent connections. o The reset function of this button is used to unpair a user from the unit or to recover the unit from a static image or fault to return to a state which will allow a new connection to be established. Will using the reset function require previously associated mobile devices to be associated again using the Paring button? o No, using the reset function will not disassociate devices that have been previously been associated with the Miracast Wireless receiver. How many devices may be associated with the Miracast receiver? o There is no limit to the number of devices that may be associated with the Miracast Wireless receiver; however only one device may be active with the receiver. The active device must be disconnected before a new device may be may be connected and used. Is it possible for multiple devices to be simultaneously paired with the Miracast receiver? o No, it is not possible for multiple devices to be simultaneously connected to the Miracast Receiver. The Miracast Receiver is designed to display one device at a time. Will the Miracast signal interfere with other wireless signals in the installation environment? o It is highly unlikely that the Miracast signal will interfere with other wireless signals in the installation environments. Because the Miracast Receiver operates on a peer-to-peer network with the mobile device, it provides the added benefit of not placing additional load on existing wireless networks. Is it possible to use multiple Miracast receivers in a single installation? o It is recommended that Miracast receivers not be placed within 30ft of one another. If the installation environment can accommodate this separation of the receivers, then multiple receivers may be used in a single installation Functionality Which drivers must be installed on the source device in order to sync with the Miracast receiver? o Miracast capability is built-in to many source devices which will not require a separate driver installation to function with the Miracast receiver; however some devices may require a driver from the device manufacturer. Consult the owner’s manual of the mobile device for specific driver requirements. Installation and Support What is the setup procedure for the Miracast Receiver and a mobile device? o Connecting the Miracast Receiver to the Display Make sure the display is powered OFF. Connect a High Speed HDMI cable from the C2G Miracast Wireless Adapter to an available HDMI input on the TV. Connect the USB Power cable from the C2G Miracast Wireless Adapter (USB Micro) to an available USB A port on the display. An AC to USB adapter may also be used for power. Power on the display and select HDMI input to which the C2G Miracast Wireless Adapter is connected. o Pairing the Mobile Device to the Miracast Receiver: Access the Miracast pairing function of the mobile device. This procedure varies for Below is an example of the steps for a Samsung device Go to “Settings” on the smartphone and select “More Settings”. Select “AllShare Cast” (Note: AllShare Cast is a name specific to Samsung. This name will vary based on the manufacturer of the mobile device.) From the Miracast pairing menu select the device “AV Receiver” If this is the first time the mobile device will be connected, then Press the Pairing button on the side of the C2G Miracast Wireless Adapter. If the mobile device has been previously paired with this Miracast receiver, then this step is not required The mobile device will then be paired with the Miracast receiver and, once the pairing is complete, the image of the mobile will be displayed on the TV. What troubleshooting steps should I follow if I have a signal dropout? o If this is occurring frequently, try connecting to a router or access point that operates in a less congested Wi-Fi channel band. If there is not another router or access point available, manually designate a specific channel for the router or access point based on the manufacturer’s instructions. (Miracast will follow the same channel as the router or access point. When the router or access point is on a less congested channel, the Miracast will be on a less congested channel also resulting in improved performance.) o Update the driver of the Wi-Fi and graphics adapter cards. o Wireless signal dropouts can also be attributed to an interruption of the HDMI signal from the Miracast adapter and the source device. When the HDMI signal is disconnected or experiences an unstable signal, the wireless connection will terminate and the receiver will return to the main screen. Ensure that all connections are secure and that a shielded and reliable HDMI cable is used. o Cycle power of the source device (phone, tablet or computer) Is there any guidance to where the Miracast receiver should be installed? o This device should be installed in a location that is easily accessible in the event a receiver reset is required.
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