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HP Pavilion Sleekbook 14 and
HP Pavilion Ultrabook 14
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Intel Centrino, Intel Core, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Second Edition: November 2012
First Edition: October 2012
Document Part Number: 697169-002
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
Table of contents
Packaging and transporting guidelines ............................................. 32
v
vi
Using the HP Recovery partition to recover a minimized image ....................... 90
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1 Product description
Category Description
Product
Name
Processors
Chipsets
HP Pavilion Sleekbook 14
HP Pavilion Ultrabook 14
3rd Generation Intel® Core™ i5 processors:
Intel Core i5-3317U (1.7 GHz, turbo up to 2.6
GHz, 1600 MHz/3 MB L3 cache, dual core,
17 W)
3rd Generation Intel Core i3 processors:
Intel Core i3-3217U (1.8 GHz, 1600 MHz/3
MB L3 cache, dual core, 17 W)
2nd Generation Intel Core i3 processors:
Intel Core i3-2377M (1.5 GHz, 1066 MHz/3
MB L3 cache, dual core, 17 W)
Intel Core i3-2367M (1.4 GHz, 3 MB L3 cache, dual core, 17 W)
Intel Pentium® processors:
Pentium 997 (1.6 GHz, 1333 MHz/2 MB L3 cache, dual core, 17 W)
Pentium 987 (1.5 GHz, 1333 MHz/2 MB L3 cache, dual core, 17 W)
Intel Celeron® processors:
Celeron 887 (1.5 GHz, 1333 MHz/2 MB L3
Cache, dual core, 17 W)
AMD processors:
AMD E2-1800 (1.7 GHz, 1333 MHz/1 MB,
DDR3 L2 cache, dual core 18 W)
AMD E1-1200 (1.4 GHz, 1066 MHz/1 MB,
DDR3 L2 cache, dual core 18 W)
Intel HM77 Express chipset for use with computer models with Intel Core processors
Intel HM70 Express chipset for use with computer models with Pentium or Celeron processors
Intel HM70 computer model
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Intel HM77 with internal graphics
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AMD A68M computer model
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Category Description Intel HM70 computer model
Graphics
AMD A68M FCH chipset for use with computer models with AMD processors
Supports HD Decode, DX11, and HDMI
Internal graphics (UMA) for use with computer models with Intel processors:
● Intel HD Graphics 4000 for use with computer models with 3rd Generation
Intel Core processors
● Intel HD Graphics 3000 for use with computer models with 2nd Generation
Intel Core processors
● Intel HD Graphics for use with computer models with Pentium or Celeron processors
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Internal graphics (UMA) for use with computer models with AMD processors:
● AMD Radeon™ HD 7340 graphics (for use with computer models with AMD
E2-1800 processors)
● AMD Radeon HD 7310 graphics (for use with computer models with AMD
E1-1200 processors)
Switchable discrete graphics for use with computer models with Intel processors:
● GeForce GT630M with 2 GB of dedicated video memory (256 MB × 16
DDR3 @ 900 MHz × 4 PCs); 64 bit, (no support for Ubuntu Linux)
● GeForce GT630M with 1 GB of dedicated video memory (128 MB × 16
DDR3 @ 900 MHz × 4 PCs); 64 bit (no support for Ubuntu Linux)
Display panel 35.6 cm (14.0 in), high-definition (HD), white light-emitting diode (WLED), SVA BrightView
(1366×768) flat (3.6mm) display:
● Typical brightness: 200 cd/m 2 (nits)
● All display assemblies include two wireless local area network (WLAN) antenna cables
● Supports 16:9 ultra-wide aspect ratio
Memory Two SODIMM memory module slots
Dual-channel memory support
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2 Chapter 1 Product description
Category
Drives
Description
DDR3-1600 MHz Dual Channel support for use with computer models with 3rd
Generation Intel Core processors
DDR3L-1600 MHz Dual Channel support for use with computer models with 3rd
Generation Intel Core processors
DDR3-1333 MHz support (DDR3-1600/
DDR3L-1600 downgrade to DDR3-1333), for use with computer models with 2nd
Generation Intel Core, Pentium, or Celeron processors, or with AMD E2-1800 processors
DDR3-1066 MHz support (DDR3-1600/
DDR3L-1600 downgraded to DDR3-1066), for use with computer models with AMD
E1-1200 processors
Supports up to 8 GB of system RAM in the following configurations:
● 8192 MB total system memory (4096
MB × 2) (no support for 32 bit operating systems)
● 6144 MB total system memory (4096
MB × 1 + 2048 MB × 1) (no support for
32 bit operating systems)
● 4096 MB total system memory (4096
MB × 1 or 2048 × 2)
● 2048 MB total system memory (2048
MB × 1)
Supports 6.35 cm (2.5 in) hard drives in
9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
Intel HM70 computer model
Intel HM77 with internal graphics
(UMA) computer model
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HP 3D Drive Guard support
Intel Smart Response Technology support for use with computer models with Intel Core processors
Supports the following single hard drive configurations:
● 1 TB, 5400 rpm, 9.5 mm
● 750 GB, 7200 rpm, 9.5 mm
● 750 GB, 5400 rpm, 9.5 mm
● 640 GB, 5400 rpm, 9.5 mm
● 500 GB, 7200 rpm, 9.5 mm
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Ethernet
Wireless
Category
Audio and video
Description
● 500 GB, 5400 rpm, 9.5 mm
● 500 GB, 5400 rpm, 7.0 mm
● 320 GB, 5400 rpm, 9.5 mm
● 320 GB, 5400 rpm, 7.0 mm
Supports 32 GB mSATA solid-state drive for use with computer models with Intel Core processors, with system memory up to 8 GB
(not supported on Ubuntu Linux)
One digital microphone, with appropriate beam forming, echo cancellation, noise suppression software
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√ Supports Dolby Advanced Audio
Two Altec Lansing speakers
Supports Microsoft® Premium requirements
HP TrueVision HD camera (fixed, no tilt) with activity LED, USB 2.0, M-JPEG, 1280 x 720 by 30 frames per second
Integrated 10/100 network interface card
(NIC)
Integrated wireless local area network
(WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for Intel Wireless Display
Support for the following WLAN formats:
● Intel Centrino® Wireless-N 2230 802.11
b/g/n 2×2 WiFi and Bluetooth® 4.0
Combination Adapter
● Qualcomm Atheros AR9485 802.11 b/g/ n 1×1 WiFi Adapter
● Qualcomm Atheros AR9565 802.11 b/g/ n 1×1 WiFi and Bluetooth 4.0
Combination Adapter, not supported on
Ubuntu Linux (select models only)
● Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter
● Ralink RT5390R 802.11 b/g/n 1×1 WiFi
(select models only)
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4 Chapter 1 Product description
Category Description
External media card
HP Multi-Format Digital Media Reader slot with push-push technology, supporting the following digital card formats:
● Secure Digital (SD) Memory Card
● Secure Digital High Capacity (SDHC)
Memory Card
● Secure Digital Extended Capacity
(SDXC) Memory Card
● MultiMediaCard (MMC)
● One half-size Mini Card slot for WLAN Internal media cards
Ports
● One full-size mini-card slot for mSATA cache, for use with computer models with Intel Core processors and system memory up to 8 GB (not supported on
Ubuntu Linux)
● Audio-in/audio–out (combination headphone/microphone)
● HDMI version 1.4 supporting up to
1920×1200 @ 60Hz
● HP AC power adapter
● RJ-45 (Ethernet, includes link and activity lights)
● USB 3.0 (2 ports)
● USB 2.0 (1 port)
Full-size, island-style keyboard Keyboard/ pointing devices
Power requirements
TouchPad with two buttons:
● Multitouch gesture support enabled as default
● Taps enabled by default
● Supports edge-swipe gestures
AC adapter
65 W AC adapter, nPFC
Security
Battery
4 cell, 37 Whr, 2.55 Ah, Li-ion battery
Supports fast charge
Security cable slot
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(UMA) computer model
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Intel HM77 with discrete graphics computer model
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5
Category Description
Operating system
Intel AT-p Ready support
Preinstalled:
● Windows® 8 Professional 64 bit
● Windows 8 Standard 64 bit
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●
FreeDOS 2.0
Ubuntu Linux
Serviceability End-user replaceable parts:
● AC adapter
● Battery
● Keyboard
Intel HM70 computer model
Intel HM77 with internal graphics
(UMA) computer model
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Intel HM77 with discrete graphics computer model
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AMD A68M computer model
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6 Chapter 1 Product description
2 External component identification
Display
Component
(1) WLAN antennas (2)*
Description
Send and receive wireless signals to communicate with wireless local area networks (WLANs).
On: The webcam is in use.
(2)
(3)
Webcam light
HP TrueVision HD Webcam Records video, captures still photographs, and allows you to video conference and chat online using streaming video.
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety and
Environmental Notices that applies to your country or region.
Display 7
Top
TouchPad
Component
(1)
(2)
(3)
(4)
(5)
TouchPad light (not supported on Ubuntu
Linux)
TouchPad on/off button (not supported on
Ubuntu Linux)
TouchPad zone
Description
● Amber: The TouchPad is off.
● Off: The TouchPad is on.
Turns the TouchPad on or off.
Left TouchPad button
Right TouchPad button
Moves the on-screen pointer and selects or activates items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
Functions like the left button on an external mouse.
Functions like the right button on an external mouse.
8 Chapter 2 External component identification
Lights
Component
(1)
(2)
(3)
(4)
(5)
Power light
Caps lock light
Mute light
Wireless light
TouchPad light (not supported on Ubuntu
Linux)
Description
● White: The computer is on.
● Blinking white: The computer is in the Sleep (Suspend) state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.
● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.
White: Caps lock is on, which switches the letter keys to all capital letters.
● Amber: Computer sound is off.
● Off: Computer sound is on.
● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a
Bluetooth device, is on.
● Amber: All wireless devices are off.
● Amber: The TouchPad is off.
● Off: The TouchPad is on.
Top 9
Buttons and speakers
Component
(1) Power button
Description
● When the computer is off, press the button to turn on the computer.
● When the computer is in the Sleep (Suspend) state, press the button briefly to exit that state.
● When the computer is in Hibernation, press the button down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
If the computer has stopped responding and shutdown procedures are ineffective, press and hold the power button down for at least 5 seconds to turn off the computer.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid Start
Technology allows your computer to resume quickly from inactivity.
(2)
10 Chapter 2 External component identification
Keys
Component
(1)
(2)
(3) esc key fn key
Operating system key
(4)
(5)
Action keys
Applications key
Description
Displays system information when pressed in combination with the fn key (for Windows computer models).
Displays system information when pressed in combination with the esc key (for Windows computer models).
For Windows computer models, returns you to the Start screen from an open app or the Desktop.
NOTE: Pressing the operating system logo key again will return you to the previous screen.
For Linux computer models, displays the operating system menu.
Execute frequently used system functions.
Displays options for a selected object.
Top 11
Left side
(2) Vent
(3)
(4)
Component
(1) Security cable slot
USB 2.0 port
Audio-out (headphone) jack/audio-in
(microphone) jack
Description
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects an optional USB 2.0 device.
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. The jack does not support optional microphone-only devices.
WARNING!
To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to the jack, the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone).
12 Chapter 2 External component identification
Right side
Component
(1)
(2)
(3)
Power light
Hard drive light
Digital Media Slot
(4)
(5)
(6)
USB 3.0 ports (2)
HDMI port
RJ-45 (network) jack lights
(7) RJ-45 (network) jack
Description
● White: The computer is on.
● Blinking white: The computer is in the Sleep
(Suspend) state, which is an energy-saving mode.
The computer shuts off power to the display and other unneeded components.
● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume quickly from inactivity.
● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard drive (select models only).
Supports the following digital card formats:
● Secure Digital (SD) Memory Card
● Secure Digital High Capacity (SDHC) Memory Card
● Secure Digital Extended Capacity (SDxC) Memory
Card
● MultiMediaCard (MMC)
Connect optional USB 3.0 devices and provide enhanced
USB power performance.
Connects an optional video or audio device, such as a high-definition television, or any compatible digital or audio device.
● White—Computer is connected to a network.
● Blinking amber—Data is being transferred.
NOTE: When both lights are off the computer is not connected to a network.
Connects a network cable.
Right side 13
Component
(8) AC adapter light
(9) Power connector
Description
● White: The AC adapter is connected and the battery is charged.
● Blinking white: The battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery is charging.
● Off: The computer is using DC power.
Connects an AC adapter.
14 Chapter 2 External component identification
Bottom
Component
(1)
(2)
Battery bay
Battery lock
(3) Vents (4)
(4) Battery release latch
Description
Holds the battery.
Unlocks and locks the battery.
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Releases the battery from the battery bay.
Bottom 15
3 Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model description provided on the service label. The service label is located on the bottom of the computer.
NOTE: Your label may look slightly different from the illustration in this section.
Item Description
(1)
(2)
(3)
Product name
Serial number
Product part number
(4)
(5)
Warranty period
Model description
(select models only)
Function
This is the model name for the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
16 Chapter 3 Illustrated parts catalog
Computer major components
Item
(1)
(2)
Component Spare part number
35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView display assembly. The display assembly is spared at the subcomponent level only.
NOTE:
For a full list of display spare parts, see Display assembly subcomponents on page 22 .
Keyboard, black finish (includes keyboard cable):
● For use in Brazil, for use with computer models with Intel processors 697904-201
Computer major components 17
Item
(3)
(4)
(5)
Component
Power button board (includes cable)
System board (includes processor and replacement thermal material):
Spare part number
● For use in Canada
● For use in France, for use with computer models with Intel processors
● For use in Germany, for use with computer models with Intel processors
● For use internationally, for use with computer models with Intel processors
● For use in Israel, for use with computer models with Intel processors
● For use in Japan
● For use in Latin America
● For use in the Nordic Region, for use with computer models with Intel processors
● For use in Portugal, for use with computer models with Intel processors
● For use in Saudi Arabia, for use with computer models with Intel processors
697904-DB1
697904-051
697904-041
697904-B31
697904-BB1
697904-291
697904-161
697904-DH1
697904-131
697904-171
● For use in South Korea
● For use in Spain, for use with computers models with Intel processors
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For use in Taiwan
For use in Thailand
697904-AD1
697904-071
697904-AB1
697904-281
● For use in Turkey, for use with computer models with Intel processors 697904-141
● For use in the United Kingdom, for use with computer models with Intel processors 697904-031
● For use in the United States
Top cover (includes TouchPad):
● Ruby red
● Sparkling black
697904-001
697920-001
698488-001
697901-001
For use with computer models with switchable discrete graphics and Intel processors:
For use with computer models with Intel HM77 chipsets, i5-3317U processors and 2 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
698496-601
698496-501
698496-001
For use with computer models with Intel HM77 chipsets, i5-3317U processors, and 1 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
700701-601
700701-501
700701-001
For use with computer models with Intel HM77 chipsets, i3-3217U processors, and 1 GB of dedicated video memory:
18 Chapter 3 Illustrated parts catalog
Item Component
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets, i3-2377M processors, and 1
GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2367M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with UMA graphics and Intel processors:
For use with computer models with Intel HM77 chipsets and i5-3317U processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-3217U processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2377M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2367M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Pentium 997 processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Pentium 987 processors:
● For Windows 8 Professional
Spare part number
698494-601
698494-501
698494-001
698491-501
698491-001
698492-601
698492-501
698492-001
698493-601
698493-501
698493-001
698495-601
698495-501
698495-001
714619-601
714619-501
714619-001
698491-601
714618-601
714618-501
714618-001
703412-601
703412-501
703412-001
698489-601
Computer major components 19
Item
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(7)
(8)
(9)
(10)
Component
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Celeron 887 processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with UMA graphics and AMD processors:
For use with computer models with AMD A68M chipsets and E2-1800 processors:
● For Windows 8 Professional (select models only)
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with AMD A68M chipsets and E1-1200 processors:
● For Windows 8 Professional (select models only)
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
Memory modules (two, DDR3-1600 MHz, PC3-12800):
● 4 GB
● 2 GB
Heat sink (includes replacement thermal material):
● Heat sink for computer models with switchable discrete graphics
● Heat sink for computer models with UMA graphics, not illustrated
mSATA solid-state drive, 32 GB (for computer models with Intel Core processors, not supported on Ubuntu Linux)
RTC battery
Hard drive SATA, (does not include hard drive bracket or cable):
9.5 mm (0.37 in) x 6.35 cm (2.50 in):
● 1 TB, 5400 rpm
● 750 GB, 7200 rpm
● 750 GB, 5400 rpm
● 640 GB, 5400 rpm
● 500 GB, 7200 rpm
● 500 GB, 5400 rpm
● 320 GB, 5400 rpm
7.0 mm (0.28 in) × 6.35 cm (2.50 in):
● 500 GB, 5400 rpm
Spare part number
698489-501
698489-001
703413-601
703413-501
703413-001
699812-601
699812-501
699812-001
699811-601
699811-501
699811-001
641369-005
652972-005
697916-001
697915-001
698524-001
697917-001
676521-005
633252-005
634250-005
669300-005
634925-005
669299-005
622643-005
683802-005
20 Chapter 3 Illustrated parts catalog
(14)
(15)
(16)
(17)
(12)
(13)
(18)
(19)
Item
(11)
Component
● 320 GB, 5400 rpm
Hard Drive Hardware Kit, not illustrated, (includes hard drive bracket and bracket screws, and cable)
Spare part number
645193-005
697905-001
WLAN module:
● Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0
Combination Adapter, for use with computer models with Intel processors
● Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter
● Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination
Adapter for use with computer models with Intel processors, not supported on
Ubuntu Linux, (select models only)
● Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter
● Ralink RT5390R 802.11 b/g/n 1×1 WiFi (select models only)
Platform Controller Hub (PCH) heat sink
Speaker assembly (includes left and right speakers and cable)
670290-005
675794-005
690019-005
690020-005
691415-005
699248-001
697918-001
Battery, 4 cell. 37 Whr, (2.55 Ah)
Fan
RJ-45 cover
Power connector
USB board (includes cable and audio-out/audio-in jack)
Base enclosure:
● For use with computer models with Intel processors
● For use with computer models with AMD processors
Rubber Feet Kit, not illustrated
695192-001
697914-001
700428-001
697921-001
697902-001
697919-001
709330-001
697906-001
Computer major components 21
Display assembly subcomponents
(7)
Item
(4)
(5)
(6)
(1)
(2)
(3)
Component
Display bezel
Display Hinge Kit (includes left and right display hinges and brackets)
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
Webcam/microphone module
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Display enclosure:
● Ruby red
● Sparkling black
Spare part number
697907-001
697908-001
698523-001
697903-001
697913-001
697911-001
697909-001
697910-001
22 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Component
AC adapter:
● 65 W AC adapter
● 65 W AC adapter (select models only)
Power cord (3-pin, black, 1.83 m):
● For use in Australia
● For use in Argentina, for use with computer models with Intel processors
● For use in Brazil, for use with computer models with Intel processors
● For use in Europe
● For use in India
● For use in Italy
● For use in Japan
● For use in North America
● For use in the People's Republic of China
● For use in South Korea
● For use in Taiwan
● For use in Thailand
● For use in the United Kingdom and Singapore
Optional external optical drive, not illustrated:
● Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
● DVD±RW Super Multi Double-Layer Combination Drive
Screw Kit (not illustrated)
Thermal Material Kit
Spare part number
659941-001
659940-001
697912-001
680571-001
Sequential part number listing
Spare part number
490371-001
490371-011
490371-021
490371-031
490371-061
490371-201
Description
Power cord for use in North America (black, 3-pin, 1.83 m)
Power cord for use in Australia (black, 3-pin, 1.83 m)
Power cord for use in Europe (black, 3-pin, 1.83 m)
Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)
Power cord for use in Italy (black, 3-pin, 1.83 m)
Power cord for use in Thailand (black, 3-pin, 1.83 m)
693715-001
707750-001
490371-011
490371-D01
490371-202
490371-021
490371-D61
490371-061
490371-291
490371-001
490371-AA1
490371-AD1
490371-AB1
490371-201
490371-031
Miscellaneous parts 23
Spare part number
490371-202
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-D01
490371-D61
622643-005
633252-005
634250-005
634925-005
641369-005
645193-005
652972-005
659940-001
659941-001
669299-005
669300-005
670290-005
675794-005
676521-005
680571-001
683802-005
690019-005
690020-005
691415-005
693715-001
Description
Power cord for use in Brazil (black, 3-pin, 1.83 m), for use with computer models with Intel processors
Power cord for use in Japan (black, 3-pin, 1.83 m)
Power cord for use in the People's Republic of China (black, 3-pin, 1.83 m)
Power cord for use in Taiwan (black, 3-pin, 1.83 m)
Power cord for use in South Korea (black, 3-pin, 1.83 m)
Power cord for use in Argentina (black, 3-pin, 1.83 m), for use with computer models with Intel processors
Power cord for use in India (black, 3-pin, 1.83 m)
320 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
750 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
750 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
500 GB, 7200 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
4 GB memory module (DDR3-1600 MHz, PC3-12800)
320 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
2 GB memory module (DDR3-1600 MHz, PC3-12800)
External optional DVD±RW Super Multi Double-Layer Combination Drive
External optional Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
500 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
640 GB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel processors
Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter
1 TB, 5400 rpm hard drive (9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
Thermal Material Kit (includes replacement thermal paste and pads)
500 GB, 5400 rpm hard drive (7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA, does not include hard drive bracket or cable)
Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter for use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only)
Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter
Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only)
65 W AC adapter
24 Chapter 3 Illustrated parts catalog
697904-071
697904-131
697904-141
697904-161
697904-171
697904-201
697904-281
697904-291
697904-AB1
697904-AD1
697904-B31
697904-BB1
697904-DB1
697904-DH1
697905-001
697906-001
697907-001
697908-001
697909-001
697910-001
Spare part number
695192-001
697901-001
697902-001
697903-001
697904-001
697904-031
697904–041
697904-051
Description
4 cell, 37 Whr, 2.55 Ah Li-ion battery
Power button board (includes cable)
USB board (includes cable and audio-out/audio-in jack)
Webcam/microphone module
Keyboard with black finish for use in the United States (includes cable)
Keyboard with black finish for use in the United Kingdom (includes cable), for use with computer models with Intel processors only
Keyboard with black finish for use in Germany (includes cable), for use with computer models with Intel processors only
Keyboard with black finish for use in France (includes cable), for use with computer models with
Intel processors
Keyboard with black finish for use in Spain (includes cable), for use with computer models with
Intel processors
Keyboard with black finish for use in Portugal (includes cable), for use with computer models with Intel processors
Keyboard with black finish for use in Turkey (includes cable), for use with computer models with
Intel processors
Keyboard with black finish for use in Latin America (includes cable)
Keyboard with black finish for use in Saudi Arabia (includes cable), for use with computer models with Intel processors only
Keyboard with black finish for use in Brazil (includes cable), for use with computer models with
Intel processors only
Keyboard with black finish for use in Thailand (includes cable)
Keyboard with black finish for use in Japan (includes cable)
Keyboard with black finish for use in Taiwan (includes cable)
Keyboard with black finish for use in South Korea (includes cable)
Keyboard with black finish for use internationally (includes cable), for use with computer models with Intel processors only
Keyboard with black finish for use in Israel (includes cable), for use with computer models with
Intel processors only
Keyboard with black finish for use in Canada (includes cable)
Keyboard with black finish for use in the Nordic Region (includes cable), for use with computer models with Intel processors
Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, and cable)
Rubber Feet Kit
Display bezel
Display Hinge Kit (includes left and right display hinges and brackets)
Display enclosure, ruby red
Display enclosure, sparkling black
Sequential part number listing 25
698492-001
698492-501
698492-601
698493-001
698493-501
698493-601
698494-001
Spare part number
697911-001
697912-001
697913-001
697914-001
697915-001
697916-001
697917-001
697918-001
697919-001
697920-001
697921-001
698488-001
698489-001
698489-501
698489-601
698491-001
698491-501
698491-601
Description
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Screw Kit
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Fan
Heat sink for use with computer models with a graphics subsystem with UMA video memory
(includes replacement thermal material)
Heat sink for use with computer models with a graphics subsystem with switchable discrete graphics (includes replacement thermal material)
RTC battery
Speaker assembly (includes left and right speakers and cable)
Base enclosure, for use with computer models with Intel processors
Top cover, ruby red (includes TouchPad)
Power connector
Top cover, sparkling black (includes TouchPad)
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
987 processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
987 processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
987 processors, and Windows 8 Professional
System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317U processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317U processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM77 chipsets, i5-3317U processors, and Windows 8 Professional
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217U processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217U processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-3217U processors, and Windows 8 Professional
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2377M processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2377M processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2377M processors, and Windows 8 Professional
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-3217U processors, 1 GB of dedicated video memory, and FreeDOS 2.0
26 Chapter 3 Illustrated parts catalog
Spare part number
698494-501
698494-601
698495-001
698495-501
698495-601
698496-001
698496-501
698496-601
698523-001
698524-001
699248-001
699811-001
699811-501
699811-601
699812-001
699812-501
699812-601
700428-001
700701-001
700701-501
700701-601
703412-001
703412-501
Description
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-3217U processors, 1 GB of dedicated video memory, and Windows 8 Standard
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-3217U processors, 1 GB of dedicated video memory, and Windows 8 Professional
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2377M processors, 1 GB of dedicated video memory, and FreeDOS 2.0
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2377M processors, 1 GB of dedicated video memory, and Windows 8 Standard
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2377M processors, 1 GB of dedicated video memory, and Windows 8 Professional
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U processors, 2 GB of dedicated video memory, and FreeDOS 2.0
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U processors, 2 GB of dedicated video memory, and Windows 8 Standard
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U processors, 2 GB of dedicated video memory, and Windows 8 Professional
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel mSATA solid-state drive, 32 GB (for use with computer models with Intel Core processors, not supported on Ubuntu Linux)
PCH heat sink
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E1-1200 processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E1-1200 processors, and Windows 8 Standard
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E1-1200 processors, and Windows 8 Professional (select models only)
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E2-1800 processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E2-1800 processors, and Windows 8 Standard
System board for use with computer models with UMA video memory, AMD A68M chipsets,
E2-1800 processors, and Windows 8 Professional (select models only)
RJ-45 cover
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U, 1 GB of dedicated video memory, and FreeDOS 2.0
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U, 1 GB of dedicated video memory, and Windows 8 Standard
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i5-3317U, 1 GB of dedicated video memory, and Windows 8 Professional
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
997 processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
997 processors, and Windows 8 Standard
Sequential part number listing 27
Spare part number
703412-601
703413-001
703413-501
703413-601
707750-001
709330-001
714618-001
714618-501
714618-601
714619-001
714619-501
714619-601
Description
System board for use with computer models with UMA memory, Intel HM70 chipsets, Pentium
997 processors, and Windows 8 Professional
System board for use with computer models with UMA memory, Intel HM70 chipsets, a Celeron
887 processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM70 chipsets, a Celeron
887 processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM70 chipsets, a Celeron
887 processors, and Windows 8 Professional
65 W AC adapter (select models only)
Base enclosure, for use with computer models with AMD processors
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2367M processors, and Ubuntu Linux or FreeDOS 2.0
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2367M processors, and Windows 8 Standard
System board for use with computer models with UMA memory, Intel HM77 chipsets, i3-2367M processors, and Windows 8 Professional
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2367M processors, and FreeDOS 2.0
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2367M processors, and Windows 8 Standard
System board for use with computer models with switchable discrete graphics, Intel HM77 chipsets, i3-2367M processors, and Windows 8 Professional
28 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
● Magnetic screwdriver
● Phillips P0 and P1 screwdrivers
Service considerations
The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Preliminary replacement requirements 29
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
30 Chapter 4 Removal and replacement procedures
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
Relative humidity
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 31
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
32 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
● Antistatic tape
● Antistatic smocks, aprons, and sleeve protectors
● Conductive bins and other assembly or soldering aids
● Nonconductive foam
● Conductive tabletop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
● Field service kits
● Static awareness labels
● Material-handling packages
● Nonconductive plastic bags, tubes, or boxes
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastics
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Component replacement procedures
This chapter provides removal and replacement procedures.
There may be as many as 67 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.
Component replacement procedures 33
Service label
When ordering parts or requesting information, provide the computer serial number and model number provided on the service label. The service label is located on the bottom of the computer.
NOTE: Your label may look slightly different from the illustration in this section.
(4)
(5)
Item
(1)
(2)
(3)
Description
Product name
Serial number
Product part number
Warranty period
Model description (select models only)
Function
The name affixed to the front of the computer.
This is an alphanumeric identifier that is unique to each product.
This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
This number describes the duration of the warranty period for the computer.
This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.
34 Chapter 4 Removal and replacement procedures
Battery
Description
4 cell, 37 Whr, 2.55 Ah Li-ion battery
Spare part number
695192-001
Before disassembling the computer, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Remove the battery:
1.
Turn the computer upside down on a flat surface.
2.
Slide the battery release lock (1) far enough that it rests in the unlocked position.
3.
Slide the battery release latch (2) to release the battery.
4.
Slide the battery (3) from the middle to remove it from the computer.
To insert the battery, follow these steps:
CAUTION: Do not slant the battery as you insert it.
1.
Holding the battery in the middle, slide the battery (1) straight into the computer until the battery release latch locks into place.
Component replacement procedures 35
2.
Reset the battery release lock (2) to the locked position.
Computer feet
Description
Rubber Feet Kit
Spare part number
697906-001
The computer feet are adhesive-backed rubber pads. There are 5 rubber feet that attach to the base enclosure in the locations illustrated below.
36 Chapter 4 Removal and replacement procedures
Display panel
Description
Display bezel
35.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel
Spare part number
697907-001
698523-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the display panel, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
NOTE: To replace the entire display assembly, additional steps are required (see
).
Remove the panel:
1.
Remove the plastic screw covers (1) and the two Phillips screws (2) that secure the display bezel to the display assembly.
2.
Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of the display bezel until the bezel disengages from the display enclosure.
Component replacement procedures 37
3.
Remove the display bezel (4).
4.
Remove the four Phillips screws for the display panel.
NOTE: Support the display panel as you lean the panel forward.
5.
Move the panel toward the keyboard (1).
6.
Release the adhesive support strip (2) that secures the display panel cable connector to the display panel.
38 Chapter 4 Removal and replacement procedures
7.
Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).
Reverse this procedure to replace the panel.
Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
Description
Black keyboard:
● For use in Brazil, for use with computer models with Intel processors
● For use in Canada
● For use in France, for use with computer models with Intel processors
● For use in Germany, for use with computer models with Intel processors
● For use internationally, for use with computer models with Intel processors
● For use in Israel, for use with computer models with Intel processors
● For use in Japan
● For use in Latin America
● For use in Nordic countries, for use with computer models with Intel processors
● For use in Portugal, for use with computer models with Intel processors
● For use in Saudi Arabia, for use with computer models with Intel processors
● For use in Spain, for use with computer models with Intel processors
● For use in South Korea
● For use in Taiwan
Spare part number
697904-201
697904-DB1
697904-051
697904-041
697904-B31
697904-BB1
697904-291
697904-161
697904-DH1
697904-131
697904-171
697904-071
697904-AD1
697904-AB1
Component replacement procedures 39
Description
● For use in Thailand
● For use in Turkey, for use with computer models with Intel processors
● For use in the United Kingdom, for use with computer models with Intel processors
● For use in the United States
Spare part number
697904-281
697904-141
697904-031
697904-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the keyboard, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
Remove the keyboard:
1.
Remove the two Phillips screws that secure the keyboard to the computer.
40 Chapter 4 Removal and replacement procedures
2.
Turn the computer right-side up with the front toward you. Open the display and stand the computer on its right side. Insert a thin tool through the keyboard access hole. (The keyboard icon indicates the keyboard access hole.) Push firmly on the bottom of the keyboard until it disengages from the computer.
3.
Turn the computer right-side up with the front toward you and open the display.
Component replacement procedures 41
4.
Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift up on the rear of the keyboard.
5.
Tilt the keyboard forward (1) onto the palm rest. Release the zero insertion force (ZIF) connector
(2) to which the keyboard cable is attached, and then disconnect the keyboard cable (3) from the system board.
6.
Remove the keyboard.
42 Chapter 4 Removal and replacement procedures
Reverse this procedure to install the keyboard.
Top cover
NOTE: The top cover spare part kit includes the TouchPad support, TouchPad board and
TouchPad cable.
Description
Ruby red top cover
Sparkling black top cover
Spare part number
697920-001
698488-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the top cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
Remove the top cover:
1.
Remove the seven Phillips screws that secure the top cover to the base enclosure.
Component replacement procedures 43
2.
Disconnect the power button cable (1) and the TouchPad cable (2).
3.
Close the display and turn the computer upside down.
4.
Remove the eight Phillips screws from the bottom of the computer.
5.
Turn the computer over and open the display.
44 Chapter 4 Removal and replacement procedures
6.
Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).
When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:
●
Power button board and cable (see Power button board on page 45 ).
Reverse this procedure to install the top cover.
Power button board
Description
Power button board (includes cable)
Spare part number
697901-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the power button board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
Component replacement procedures 45
Remove the power button board:
1.
Turn the top cover upside down, with the front toward you.
2.
Remove the Phillips screw (1) and tape that secure the power button board to the top cover.
3.
Release the clips, lift the power button board (2), and carefully slide the power button cable out from the guides (3) to remove the power button board.
Reverse this procedure to install the power button board.
46 Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket and screws.
Spare part number Description
9.5 mm (0.37 in) × 6.35 cm (2.50 in) SATA
1 TB, 5400 rpm
750 GB, 7200 rpm
750 GB, 5400 rpm
640 GB, 5400 rpm
500 GB, 7200 rpm
500 GB, 5400 rpm
320 GB, 5400 rpm
7.0 mm (0.28 in) × 6.35 cm (2.50 in) SATA
500 GB, 5400 rpm
320 GB, 5400 rpm
Hard Drive Hardware Kit (includes hard drive cable, and hard drive bracket and screws)
676521-005
633252-005
634250-005
669300-005
634925-005
669299-005
622643-005
683802-005
645193-005
697905-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the hard drive, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
Component replacement procedures 47
Remove the hard drive:
1.
Disconnect the USB cable on top of the hard drive from the computer.
NOTE: If it is necessary to replace the hard drive cable, see
.
2.
Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the hard drive cable (3).
48 Chapter 4 Removal and replacement procedures
3.
Remove the four Phillips screws (1), and then remove the bracket (2) from the hard drive.
To install a hard drive, reverse the removal procedure.
Component replacement procedures 49
USB board/audio jack
Description
USB board (includes cable and audio-out/audio-in jack)
Spare part number
697902-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the USB board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
Remove the USB board:
NOTE: One side of the USB cable lies across the hard drive. It is disconnected during the hard drive removal process.
1.
Remove the screw (1) and gently lift the USB board (2) up.
2.
Slide the USB board (3) out to remove it.
Reverse this procedure to install the USB board.
50 Chapter 4 Removal and replacement procedures
WLAN module
Description
Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 combination adapter, for use with computer models with Intel processors
Qualcomm Atheros AR9485 802.11 b/g/n 1×1 WiFi Adapter
Qualcomm Atheros AR9565 802.11 b/g/n 1×1 WiFi and Bluetooth 4.0 Combination Adapter for use with computer models with Intel processors, not supported on Ubuntu Linux, (select models only)
Ralink RT3290LE 802.11 b/g/n 1x1 WiFi and Bluetooth 4.0 Combination Adapter
Ralink RT5390R 802.11 b/g/n 1×1 WiFi Adapter (select models only)
Spare part number
670290-005
675794-005
690019-005
690020-005
691415-005
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
Component replacement procedures 51
Remove the WLAN module:
1.
Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
The 2/white WLAN antenna cable is connected to the WLAN module 2/Aux terminal.
2.
Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLAN module tilts up.)
52 Chapter 4 Removal and replacement procedures
3.
Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: The WLAN module is designed with a notch to prevent incorrect installation into the WLAN module socket.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves should be installed on the antenna connectors, as shown in the following illustration.
Reverse this procedure to install the WLAN module.
Component replacement procedures 53
System board
NOTE: The processor is included on the system board.
The system board Thermal Material Kit, part number 680571-001, includes replacement thermal paste and pads.
Description
System boards supporting switchable discrete graphics and Intel processors
For use with computer models with Intel HM77 chipsets, i5-3317U processors and 2 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets, i5-3317U and 1 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets, i3-3217U processors, and 1 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets, i3-2377M processors. and 1 GB of dedicated video memory:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2367M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For FreeDOS 2.0
System boards supporting UMA graphics and Intel processors
For use with computer models with Intel HM77 chipsets and i5-3317U processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-3217U processors:
● For Windows 8 Professional
Spare part number
698496-601
698496-501
698496-001
700701-601
700701-501
700701-001
698494-601
698494-501
698494-001
698495-601
698495-501
698495-001
714619-601
714619-501
714619-001
698491-601
698491-501
698491-001
698492-601
54 Chapter 4 Removal and replacement procedures
Description
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2377M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM77 chipsets and i3-2367M processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Pentium 997 processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Pentium 987 processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with Intel HM70 chipsets and Celeron 887 processors:
● For Windows 8 Professional
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
System boards supporting UMA graphics and AMD processors
For use with computer models with AMD A68M chipsets and E2-1800 processors:
● For Windows 8 Professional (select models only)
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
For use with computer models with AMD A68M chipsets and E1-1200 processors:
● For Windows 8 Professional (select models only)
● For Windows 8 Standard
● For Ubuntu Linux or FreeDOS 2.0
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Spare part number
698492-501
698492-001
698493-601
698493-501
698493-001
714618-601
714618-501
714618-001
703412-601
703412-501
703412-001
698489-601
698489-501
698489-001
703413-601
703413-501
703413-001
699812-601
699812-501
699812-001
699811-601
699811-501
699811-001
Component replacement procedures 55
Before removing the system board, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/audio jack on page 50 ).
9.
Remove the WLAN (see
After removing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
● Memory module (see
)
● RTC battery (see
● Heat sink (see
)
● PCH heat sink (see
● mSATA solid-state drive (see
mSATA solid-state drive on page 63
)
Remove the system board:
NOTE: The heat sink on your system board may appear different from the heat sink shown.
1.
Disconnect the following cables from the system board:
● Display panel cable (1)
● Speaker cable (2)
● Fan power connector (3)
56 Chapter 4 Removal and replacement procedures
2.
Remove the power connector bracket Phillips screw (1) and remove the power connector bracket (2).
3.
Remove the two Phillips screws (3) that secure the system board to the base enclosure.
4.
Lift the left side of the system board (1) until it rests at an angle.
5.
Remove the system board by sliding it up and to the left at an angle (2).
Component replacement procedures 57
6.
Disconnect the power connector cable (3).
7.
Remove the hard drive cable: a.
Turn the system board upside down, with the front toward you.
b.
Disconnect the hard drive cable from the system board.
Reverse this procedure to install the system board.
58 Chapter 4 Removal and replacement procedures
Memory module
WARNING!
To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.
Description
4 GB (DDR3-1600 MHz, PC3-12800)
2 GB (DDR3-1600 MHz, PC3-12800)
Spare part number
641369-005
652972-005
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing a memory module, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 47 ).
8.
Remove the USB board (see
USB board/audio jack on page 50
).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
To remove a memory module:
1.
Turn the system board upside down to access the memory module.
2.
Spread the retention clips (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.)
Component replacement procedures 59
3.
Remove the memory module (2) by pulling it away from the slot at an angle.
CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module.
CAUTION: To protect a memory module after removal, place it in an electrostatic-safe container.
To replace the memory module:
1.
Align the notched edge of the replacement memory module with the tab in the memory module slot, and then press the module (1) into the slot at a 45-degree angle until it is firmly seated.
60 Chapter 4 Removal and replacement procedures
2.
Press down on the left and right sides of the memory module (2) until the side retention clips snap back into place.
3.
Reverse the previous steps to replace the following items:
● System board
● WLAN
● USB board
● Hard drive
● Top cover
● Keyboard
● Battery
● Any external devices and the AC adapter
Component replacement procedures 61
RTC battery
Description
RTC battery
Spare part number
697917-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the RTC battery, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/audio jack on page 50 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
Remove the RTC battery:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the RTC battery (1) by pressing down with a thin plastic tool or your finger. The battery is spring loaded and will pop up. Lift and remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
62 Chapter 4 Removal and replacement procedures
mSATA solid-state drive
Description
mSATA solid-state drive, 32 GB drive (for use with computer models with Intel Core processors, not supported on Ubuntu Linux)
Spare part number
698524-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the mSATA solid state drive, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 47 ).
8.
Remove the USB board (see
USB board/audio jack on page 50
).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the mSATA drive:
1.
Turn the system board upside down, with the front toward you.
Component replacement procedures 63
2.
Remove the Phillips screw (1) and slide out the mSATA solid-state drive (2).
NOTE: The drive tilts up to remove. The drive is designed with a notch to prevent incorrect installation into the mSATA drive socket.
Reverse this procedure to install the mSATA drive onto a replacement system board.
64 Chapter 4 Removal and replacement procedures
PCH heat sink
Description
PCH heat sink
Spare part number
699248-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the PCH heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 47 ).
8.
Remove the USB board (see
USB board/audio jack on page 50
).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the PCH heat sink:
1.
Turn the system board upside down, with the front toward you.
2.
Remove the two Phillips screws (1) and lift off the PCH heat sink (2).
Reverse this procedure to install the PCH heat sink onto a replacement system board.
Component replacement procedures 65
Heat sink
Description
UMA graphics heat sink
Switchable discrete graphics heat sink
Spare part number
697915-001
697916-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the heat sink, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/audio jack on page 50 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
Remove the heat sink:
1.
Turn the system board upside down, with the front toward you.
NOTE: Computer models with UMA graphics and switchable discrete graphics have different types of heat sinks depending on the computer model.
66 Chapter 4 Removal and replacement procedures
2.
Remove the heat sink. If you have an UMA graphics heat sink, go to step c.
a.
Loosen all of the captive screws (1) and (2) and then lift the switchable discrete graphics heat sink (3) from the system board.
CAUTION: To prevent damage to the cooling tubes, do not lift the assembly by the cooling tubes. The tubes bend easily.
b.
Thoroughly clean the thermal connections (1), (3) on the system board and the heat sink
(2), (4) before replacing a heat sink onto a system board. Continue to step 3.
Component replacement procedures 67
c.
Loosen the captive screws (1) and lift the UMA graphics heat sink (2) from the system board.
d.
Thoroughly clean the thermal connections (1) on the system board and the heat sink (2) before replacing a heat sink onto a system board.
Fan
3.
Reverse this procedure to replace the heat sink. Replace the thermal material that ships with the replacement heat sink.
Description
Fan
Spare part number
697914-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the fan, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
68 Chapter 4 Removal and replacement procedures
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 47 ).
8.
Remove the USB board (see
USB board/audio jack on page 50
).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
To remove the fan from the base enclosure:
1.
Disconnect the fan cable.
2.
Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.
Reverse this procedure to install the cooling fan in the base enclosure.
Speaker assembly
Description
Speaker assembly
Spare part number
697918-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the speaker assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
Component replacement procedures 69
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/audio jack on page 50 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
Remove the speaker assembly:
NOTE: The speaker screws were removed during the process to remove the top cover.
1.
Gently release the wires (1) routed along the top of the base enclosure.
2.
Lift both pieces of the speaker assembly (2).
Reverse this procedure to install the speaker assembly on the base enclosure.
RJ-45 cover
Description
RJ-45 cover
Spare part number
700428-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the RJ-45 cover, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
70 Chapter 4 Removal and replacement procedures
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
).
7.
Remove the hard drive (see Hard drive on page 47 ).
8.
Remove the USB board (see
USB board/audio jack on page 50
).
9.
Remove the WLAN (see
10.
Remove the system board (see
).
Remove the RJ-45 cover:
1.
Remove the Phillips M screw (1) for the RJ-45 cover.
2.
Lift the RJ-45 cover (2) to remove it from the base enclosure.
Reverse these procedures to replace the RJ-45 cover.
Display assembly
Description
Antenna Kit (includes left and right wireless antenna cables and transceivers)
Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)
Display enclosure:
● Ruby red
● Sparkling black
Display Hinge Kit (includes left and right display hinges and brackets)
Webcam/microphone module
Spare part number
697913-001
697911-001
697909-001
697910-001
697908-001
697903-001
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Component replacement procedures 71
Before removing the display assembly, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the display panel (see
6.
Remove the keyboard (see
7.
Remove the top cover (see
8.
Remove the hard drive (see
).
9.
Remove the USB board (see
USB board/audio jack on page 50 ).
10.
Remove the WLAN (see
11.
Remove the system board (see
Remove the display assembly:
72 Chapter 4 Removal and replacement procedures
CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
1.
Remove the four Phillips screws from the display hinges (1) and lift the display assembly (2).
2.
If it is necessary to replace the webcam/microphone module: a.
Detach and release the webcam/microphone module as far as the webcam/microphone module cable allows. (The webcam/microphone module is attached to the display enclosure with double-sided tape.) b.
Disconnect the webcam/microphone cable (1) from the webcam/microphone module.
Component replacement procedures 73
c.
Remove the webcam/microphone module (2).
3.
Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift the display brackets (3) to remove them.
4.
If it is necessary to replace the display panel cable: a.
Gently remove the cable from the routing clips (1).
74 Chapter 4 Removal and replacement procedures
b.
Detach and release the display panel cable (it is attached to the display enclosure with double-sided tape), and remove the cable (2).
5.
If it is necessary to replace the wireless antenna cables and transceivers: a.
Release the wireless antenna cables from the clips (1) built into the display enclosure.
b.
Release the wireless antenna transceivers from the display enclosure. (The wireless antenna transceivers are attached to the display enclosure with double-sided tape.) c.
Remove the wireless antenna cables and transceivers (2).
Reverse this procedure to reassemble and install the display assembly.
Power connector
Description
Power connector
Spare part number
697921-001
Component replacement procedures 75
IMPORTANT: Make special note of each screw and screw lock size and location during removal and replacement.
Before removing the power connector, follow these steps:
1.
Shut down the computer.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the keyboard (see
6.
Remove the top cover (see
7.
Remove the hard drive (see
).
8.
Remove the USB board (see
USB board/audio jack on page 50 ).
9.
Remove the WLAN (see
10.
Remove the system board (see
11.
Remove the display assembly (see
Remove the power connector:
NOTE: The power connector screw and bracket were removed during the process to remove the system board.
▲ Lift out the power connector to remove it from the base enclosure.
Reverse these procedures to replace the power connector.
76 Chapter 4 Removal and replacement procedures
5 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Starting Setup Utility (BIOS)
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc , and then press f10 .
Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.
NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent the computer from operating properly.
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn + esc (if you are already in Windows) or by using Setup Utility (BIOS).
1.
Start Setup Utility (BIOS).
2.
Use the arrow keys to select Main.
3.
To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, select Exit Discarding Changes, and then press enter .
Starting Setup Utility (BIOS) 77
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Sleep (Suspend).
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
From the Start screen, select the HP Support Assistant app.
2.
Click Updates and tune-ups, and then click Check for HP updates now.
3.
Follow the on-screen instructions.
4.
At the download area, follow these steps: a.
Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your BIOS, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps:
1.
From the Start screen, type e, and then select File Explorer.
2.
Click your hard drive designation. The hard drive designation is typically Local Disk (C:).
3.
Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update.
4.
Double-click the file that has an .exe extension (for example, filename.exe).
The BIOS installation begins.
5.
Complete the installation by following the on-screen instructions.
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
78 Chapter 5 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics
Using System Diagnostics
System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly.
To start System Diagnostics:
1.
Turn on or restart the computer, quickly press esc , and then press f2 .
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test while it is running, press esc .
Using System Diagnostics 79
6 Ubuntu Linux – Using Setup Utility
(BIOS) and System Diagnostics
Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup
Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.
NOTE: Use extreme care when making changes in Setup Utility. Errors can prevent the computer from operating properly.
Starting Setup Utility
▲ Turn on or restart the computer. While the computer is booting press esc . When the Startup menu is displayed, press f10 .
Using Setup Utility
Changing the language of Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select System Configuration > Language, and then press enter .
3.
Use the arrow keys to select a language, and then press enter .
4.
When a confirmation prompt with your language selected is displayed, press enter .
5.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter .
Your change takes effect immediately.
Navigating and selecting in Setup Utility
Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.
● To choose a menu or a menu item, use the arrow keys.
● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or f5 and f6 .
● To select an item, press enter .
● To close a text box or return to the menu display, press esc .
● To display additional navigation and selection information while Setup Utility is open, press f1 .
80 Chapter 6 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
Displaying system information
1.
Start Setup Utility.
2.
Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.
3.
To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter .
Restoring factory default settings in Setup Utility
1.
Start Setup Utility.
2.
Use the arrow keys to select Exit > Load Setup Defaults, and then press enter .
3.
When the Setup Confirmation is displayed, press enter .
4.
To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving
Changes, and then press enter .
The Setup Utility factory settings take effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory settings.
Exiting Setup Utility
● To exit Setup Utility and save your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
● To exit Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
Using Setup Utility 81
Updating the BIOS
Updated versions of the BIOS may be available on the HP website.
Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.
Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
Determining the BIOS version
To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.
BIOS version information (also known as ROM date and System BIOS) can be displayed by using
Setup Utility.
1.
Start Setup Utility.
2.
If the system information is not displayed, use the arrow keys to select the Main menu.
BIOS and other system information is displayed.
3.
To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
Downloading a BIOS update
CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the
AC adapter. Do not download or install a BIOS update while the computer is running on battery power, or connected to an optional power source. During the download and installation, follow these instructions:
Do not disconnect power from the computer by unplugging the power cord from the AC outlet.
Do not shut down the computer or initiate Suspend or Hibernation.
Do not insert, remove, connect, or disconnect any device, cable, or cord.
1.
Access the page on the HP website that provides software for your computer.
2.
Follow the on-screen instructions to identify your computer and access the BIOS update you want to download.
3.
At the download area, follow these steps: a.
Identify the BIOS update that is later than the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.
b.
Follow the on-screen instructions to download your selection to the hard drive.
Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete.
82 Chapter 6 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
Using Advanced System Diagnostics
Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System
Diagnostics:
● Start-up test—This test analyzes the main computer components that are required to start the computer.
● Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
● Hard disk test—This test analyzes the physical condition of the hard drive, and then checks all data in every sector of the hard drive. If the test detects a damaged sector, it attempts to move the data to a good sector.
● Memory test—This test analyzes the physical condition of the memory modules. If it reports an error, replace the memory modules immediately.
● Battery test—This test analyzes the condition of the battery and calibrates the battery if necessary. If the battery fails the test, contact support to report the issue and purchase a replacement battery.
● System Tune-Up—This group of additional tests checks your computer to make sure that the main components are functioning correctly. System Tune-Up runs longer and more comprehensive tests on memory modules, hard drive SMART attributes, the hard drive surface, the battery (and battery calibration), video memory, and the WLAN module status.
You can view system information and error logs in the Advanced System Diagnostics window.
To start Advanced System Diagnostics:
1.
Turn on or restart the computer. While the computer is booting press esc . When the Startup menu is displayed, press f2 .
2.
Click the diagnostic test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostics test while it is running, press esc .
Using Advanced System Diagnostics 83
7 Specifications
Computer specifications
Metric U.S.
Dimensions:
Width
Depth
Height (front to back)
Weight:
Input power
Operating voltage and current
Temperature
Operating (writing to optical disc)
Nonoperating
34.7 cm
23.8 cm
2.1 cm
1.8 kg
13.67 in
9.37 in
.83 in
3.96 lbs
18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W
5°C to 35°C
-20°C to 60°C
41°F to 95°F
-4°F to 140°F
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
10% to 90%
5% to 95%
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
Shock
Operating
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Nonoperating
Random vibration
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Operating
Nonoperating
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
84 Chapter 7 Specifications
35.6 cm (14.0 in), display specifications
Metric
Dimensions
Width
Height
Diagonal
Number of colors
Contrast ratio
Brightness
Backlight
Total power consumption
Viewing angle
U.S.
32.4 cm
19.3 cm
35.6 cm
262K (6 bit)
500:1 (typical)
200 cd/m 2 (nits) (typical)
WLED
12.8 in
7.6 in
14.0 in
3.2 W (max)
±45° horizontal, +15° up & -35° down vertical (typical)
Hard drive specifications
1 TB* 750 GB* 640 GB* 500 GB* 320 GB*
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Security
9.5 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
9.5 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
9.5 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
9.5 mm and
7.0 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
Seek times (typical read, including setting)
Single track
Average
Maximum
Logical blocks
Disk rotational speed
1.5 ms
11.0 ms
22.0 ms
1.0 ms
14.0 ms
24.0 ms
1.0 ms
14.0 ms
22.0 ms
1.5 ms
12.0 ms
22.0 ms
1,953,525,168 1,465,128,359 1,250,242,867 976,752,240
5400 rpm 7200 and
5400 rpm
5400 rpm 7200 and
5400 rpm
9.5 mm and
7.0 mm
70 mm
107 g max
SATA
300 MB/sec
ATA security
2.0 ms
12.0 ms
22.0 ms
625,121,433
5400 rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
*Size refers to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact support for details.
35.6 cm (14.0 in), display specifications 85
8 Windows 8 – Backing up, restoring, and recovering
Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
This chapter provides information about the following processes:
● Creating recovery media and backups
● Restoring and recovering your system
NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details about the tools provided, see Help and Support. From the Start screen, type h , and then select
Help and Support.
Creating recovery media and backups
Recovery after a system failure is only as good as your most recent backup.
1.
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
HP Recovery media you create will provide the following recovery options:
● System Recovery—Reinstalls the original operating system and the programs that were installed at the factory.
● Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.
● Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
See
Creating HP Recovery media on page 87 .
2.
As you add hardware and software programs, create system restore points. A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time. A system restore point contains information that Windows uses, such as registry settings. Windows creates a system restore point for you automatically during a Windows update and during other system maintenance (such as a software update, security scanning, or system diagnostics). You can also manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and
Support. From the Start screen, type h , and then select Help and Support.
3.
As you add photos, video, music, and other personal files, create a backup of your personal information. Windows File History can be set to regularly and automatically back up files from libraries, desktop, contacts, and favorites. If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin, or if files become corrupted, you can restore the files that you backed up using File History. Restoring files is also useful if you ever
86 Chapter 8 Windows 8 – Backing up, restoring, and recovering
choose to reset the computer by reinstalling Windows or choose to recover using HP Recovery
Manager.
NOTE: File History is not enabled by default, so you must turn it on.
For more information and steps for enabling Windows File History, see Windows Help and
Support. From the Start screen, type h , and then select Help and Support.
Creating HP Recovery media
HP Recovery Manager is a software program that offers a way to create recovery media after you successfully set up the computer. HP Recovery media can be used to perform system recovery if the hard drive becomes corrupted. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP
Recovery media can also be used to customize the system or aid in the replacement of a hard drive.
● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place.
● HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.
● To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable
Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or instead you can use a high-quality blank USB flash drive.
● If your computer does not include an integrated optical drive with DVD writer capability, but you would like to create DVD recovery media, you can use an external optical drive (purchased separately) to create recovery discs, or you can obtain recovery discs for your computer from the
HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
. If you use an external optical drive, it must be connected directly to a USB port on the computer; the drive cannot be connected to a
USB port on an external device, such as a USB hub.
● Be sure that the computer is connected to AC power before you begin creating the recovery media.
● The creation process can take up to an hour or more. Do not interrupt the creation process.
● If necessary, you can exit the program before you have finished creating all of the recovery
DVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HP
Recovery Manager, you will be prompted to continue, and the remaining discs will be burned.
To create HP Recovery media:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Recovery Media Creation, and follow the on-screen instructions to continue.
If you ever need to recover the system, see
Recovering using HP Recovery Manager on page 90 .
Creating recovery media and backups 87
Restore and recovery
There are several options for recovering your system. Choose the method that best matches your situation and level of expertise:
● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File
History, see Windows Help and Support. From the Start screen, type h , and then select Help
and Support.
● If you need to correct a problem with a preinstalled application or driver, use the Drivers and
Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver.
From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers
and Applications Reinstall, and follow the on-screen instructions.
● If you want to restore the system to a previous state without losing any personal information,
Windows System Restore is an option. System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation. Windows creates system restore points automatically during a Windows update and other system maintenance events. Even if you did not manually create a restore point, you can choose to restore to a previous point, automatically created. For more information and steps for using Windows System Restore, see Windows Help and Support. From the Start screen, type h , and then select Help and Support.
● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that came preinstalled on your computer or were purchased from the Windows
Store, consider using Windows Refresh. This option does not require backing up data to another drive. See
Using Windows Refresh for quick and easy recovery on page 89
.
● If you want to reset your computer to its original state, Windows provides an easy way to remove all personal data, apps, and settings, and reinstall Windows.
For more information, see Remove everything and reinstall Windows on page 89 .
● If you want to reset your computer using a minimized image, you can choose the HP Minimized
Image Recovery option from the HP Recovery partition or HP Recovery media. Minimized Image
Recovery installs only drivers and hardware-enabling applications. Other applications included in the image continue to be available for installation through the Drivers and Applications Reinstall option in HP Recovery Manager.
For more information, see Recovering using HP Recovery Manager on page 90
.
● If you want to recover the computer's original factory partitioning and content, you can choose the System Recovery option from the HP Recovery media. For more information, see
Recovering using HP Recovery Manager on page 90 .
● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see
Recovering using HP Recovery Manager on page 90 .
● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option.
For more information, see Removing the HP Recovery partition on page 91 .
88 Chapter 8 Windows 8 – Backing up, restoring, and recovering
Using Windows Refresh for quick and easy recovery
When your computer is not working properly and you need to regain system stability, the Windows
Refresh option allows you to start fresh and keep what is important to you.
IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory.
NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h , and then select Help and Support.
NOTE: You may be prompted for your permission or password when using Refresh. See Windows
Help and Support for more information. From the Start screen, type h , and then select Help and
Support.
To start Refresh:
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.
2.
Click Settings.
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
4.
Under Refresh your PC without affecting your files, select Get started, and follow the onscreen instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows.
IMPORTANT: This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain.
You can initiate this option by using the f11 key or from the Start screen.
To use the f11 key:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select Reset your PC, and follow the on-screen instructions.
To use the Start screen:
1.
On the Start screen, point to the far-right upper or lower corner of the screen to display the charms.
2.
Click Settings.
Restore and recovery 89
3.
Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen.
4.
Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP Recovery media you created, you can choose from one of the following recovery options:
● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
● Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and software, but not other software applications.
● Factory Reset—Restores the computer to the state its original factory state by deleting all information from the hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that was installed at the factory.
The HP Recovery partition allows Minimized Image Recovery.
What you need to know
● HP Recovery Manager recovers only software that was installed at the factory. For software not provided with this computer, you must either download the software from the manufacturer's website or reinstall the software from the media provided by the manufacturer.
● Recovery through HP Recovery Manager should be used as a final attempt to correct computer issues.
● HP Recovery media must be used if the computer hard drive fails.
● To use the Factory Reset or System Recovery options, you must use HP Recovery media.
● If the HP Recovery media do not work, you can obtain recovery media for your system from the
HP website. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain.
Using the HP Recovery partition to recover a minimized image
The HP Recovery partition allows you to perform a minimized image recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can only be used if the hard drive is still working.
To start HP Recovery Manager from the HP Recovery partition:
1.
Press f11 while the computer boots.
– or –
Press and hold f11 as you press the power button.
2.
Select Troubleshoot from the boot options menu.
3.
Select HP Recovery Manager, and follow the on-screen instructions.
90 Chapter 8 Windows 8 – Backing up, restoring, and recovering
Using HP Recovery media to recover
You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.
1.
If possible, back up all personal files.
2.
Insert the first HP Recovery disc you created into the optical drive on your computer or into an optional external optical drive, and then restart the computer.
– or –
Insert the HP Recovery USB flash drive you created into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in HP Recovery Manager, change the
computer boot order. See Changing the computer boot order on page 91
.
3.
Follow the on-screen instructions.
Changing the computer boot order
If computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection for an optical drive or a USB flash drive.
To change the boot order:
1.
Insert the HP Recovery media you created.
2.
Restart the computer.
3.
Press and hold esc while the computer is restarting, and then press f9 for boot options.
4.
Select the optical drive or USB flash drive you want to boot from.
5.
Follow the on-screen instructions.
Removing the HP Recovery partition
HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows
Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery
Manager option for minimized image recovery. Create HP Recovery media before removing the
Recovery partition to ensure you have recovery options; see
Creating HP Recovery media on page 87
.
Follow these steps to remove the HP Recovery partition:
1.
From the Start screen, type recovery, and then select HP Recovery Manager.
2.
Select Remove Recovery Partition, and follow the on-screen instructions to continue.
Restore and recovery 91
9 Ubuntu Linux – Backing up, restoring, and recovering
Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
Performing a system recovery
The Deja Dup Restore Tool allows you to repair or restore the computer to its original factory state.
You can create an image restore DVD using an optional external DVD±RW optical drive. You can also create a restore image on a USB storage device.
CAUTION: Using Restore completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and programs and drivers that were installed at the factory. Software, drivers, and updates not installed at the factory must be manually reinstalled.
Personal files must be restored from a backup.
NOTE: HP recommends that you create the image restore in the event of a system failure.
Creating the restore DVDs
The restore creation software creates a set of system restore discs using blank, writable DVDs (DVD-
R or DVD+R). HP recommends using blank DVD+R discs from a manufacturer you trust, because these recovery DVDs are so important. You need approximately 3 blank DVD+R discs. The program states how many discs are needed at the beginning of the process.
To create restore DVDs:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup.
2.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup Location, and select the DVD from the drop-down list.
3.
Select Overview from the panel on the left side of the window, and then click Back Up Now.
4.
Follow the on-screen instructions.
Creating a restore image on a USB device
NOTE: Be sure AC power is connected to the computer you begin.
Verify the exact amount of free space on your storage device before you begin the creation process.
For most models, you will need at least 8 GB of free space on the storage device. However, depending on the drivers and software installed on your computer, you may need slightly more than 8
GB of space. HP recommends that you use a 16 GB device or above for best results.
IMPORTANT: Remember to insert your USB device into the USB port on the computer before starting this procedure.
92 Chapter 9 Ubuntu Linux – Backing up, restoring, and recovering
To create the restore image:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup.
2.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup location, and select the USB device from the drop-down list.
NOTE: If the USB device is not listed in the drop-down list for Backup Location, select Local
Folder, and then click the Choose Folder button. Select the USB device from the panel on the left side of the Choose Folder window, and click OK.
3.
Select Overview from the panel on the left side of the window, and then click Backup Now.
4.
Follow the on-screen instructions.
Performing recovery using the restore media
NOTE: The following procedure uses the F11 BIOS Recovery feature to perform the recovery.
1.
If possible, back up all personal files.
2.
Shut down the computer.
3.
Be sure the restore DVD or USB device is connected to the computer.
4.
Restart the computer.
5.
Using the arrow keys, select Recovery, and then press enter .
6.
Follow the on-screen instructions.
NOTE: If you are unable to boot (start up) your computer with the primary operating system, and you did not create a system recovery disc, you must purchase an Ubuntu Operating System DVD to reinstall the operating system. For additional information, refer to the Worldwide Telephone Numbers booklet for more information.
Backing up your information
You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, discs, or the Ubuntu
One website. Back up your system at the following times:
● At regularly scheduled times
● Before the computer is repaired or restored
● Before you add or modify hardware or software
To back up your home directory files to the Ubuntu website using the Deja Dup Backup Tool:
NOTE: Before you back up your information, be sure you have designated a location to save the backup files.
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup icon.
2.
Select Folders from the panel on the left side of the window, and beneath Folders to back up, select the folders to back up.
Backing up your information 93
3.
Select Storage from the panel on the left side of the window, click the down-arrow next to
Backup Location, and select Ubuntu One from the drop-down list.
4.
Select Overview from the panel on the left side of the window, and then click Back Up Now.
NOTE: The first time you backup your files to Ubuntu One, you will need to create an account to sign into Ubuntu One. Enter your email address and password into the account sign-in boxes and follow the on-screen instructions to complete the sign-in process.
To restore backup files:
1.
Click the System menu icon at the far right of the top panel, and then click System Settings >
Backup icon.
2.
Click Restore, select the location of the backup files and the folder name, and then click
Forward.
3.
Under Restore from When?, select the date of the files to be restored and click Forward.
4.
Select the location and folder where the files are to be restored and click Forward.
5.
Follow the on-line instructions.
6.
Click Restore to start restoring the files, or click Cancel to cancel the operation.
NOTE: You may also back up to cloud storage services provided by various companies. For a small fee, they will keep your backup for you. A cloud service is recommended since it is an easy way to keep your backups off-site and safe from any disaster.
94 Chapter 9 Ubuntu Linux – Backing up, restoring, and recovering
10 Power cord set requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to
120 V ac, or from 220 to 240 V ac.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country and region where the computer is used.
Requirements for all countries
The following requirements are applicable to all countries and regions:
● The length of the power cord set must be at least 1.0 m (3.3 ft) and no more than 2.0 m (6.5 ft).
● All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
● The power cord sets must have a minimum current capacity of 10 A and a nominal voltage rating of 125 or 250 V ac, as required by the power system of each country or region.
● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320
Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries 95
Requirements for specific countries and regions
Country/region
Argentina
Australia
Austria
Belgium
Brazil
Canada
Chile
Denmark
Finland
France
Germany
India
Israel
Italy
Japan
The Netherlands
New Zealand
Norway
The People's Republic of China
Saudi Arabia
Singapore
South Africa
South Korea
Sweden
Switzerland
Taiwan
Thailand
The United Kingdom
Accredited agency
SANZ
NEMKO
CCC
SASO
PSB
SABS
KTL
SEMKO
SEV
BSMI
TISI
ASTA
FIMKO
UTE
VDE
ISI
SII
IMQ
JIS
KEMA
IRAM
SAA
OVE
CEBEC
ABNT
CSA
IMQ
DEMKO
Applicable note number
1
1
5
1
1
1
4
7
1
6
1
1
1
1
3
1
1
1
1
1
1
2
1
1
1
1
1
1
96 Chapter 10 Power cord set requirements
Country/region Accredited agency Applicable note number
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² or 1.25 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V ac) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the CCC certification mark.
5.
The flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² conductor size. KTL logo and individual approval number must be on each element. Corset approval number and logo must be printed on a flag label.
6.
The flexible cord must be Type HVCTF 3-conductor, 1.25 mm² conductor size. Power cord set fittings (appliance coupler, cable, and wall plug) must bear the BSMI certification mark.
7.
For 127 V ac, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with UL and CSA or C-UL marks. For 240 V ac, the flexible cord must be Type H05VV-F 3-conductor, 0.75 mm² or
1.00 mm2 conductor size, with plug BS 1363/A with BSI or ASTA marks.
Requirements for specific countries and regions 97
11 Recycling
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.
For more information about recycling programs, see the HP website at www.hp.com/recycle .
98 Chapter 11 Recycling
Index
A
AC adapter
action keys
Advanced System Diagnostics using for Ubuntu Linux
antenna
Antenna Kit
applications key, identifying 11
B backups for Ubuntu Linux computer
for Windows 8 computer
personal files for Windows 8
personal information for Ubuntu
base enclosure, spare part
battery
removal 35 spare part number 21, 25, 35
battery bay 15 battery lock, identifying 15
battery release latch, identifying
BIOS determining version for Ubuntu
determining version for
Windows 8 computer
downloading an update for
Ubuntu Linux computer
downloading an update for
Windows 8 computer
updating for Ubuntu Linux
updating for Windows 8
Blu-ray ROM DVD±R/RW Super
Multi Double-Layer Drive
boot order changing HP Recovery
Manager for Windows 8
buttons
C
cables, service considerations 29
caps lock light, identifying 9
chipset, product description 1
components
computer feet
locations 36 spare part number 21, 25, 36
computer reset for Windows 8 computer
connectors, service
D default settings, restoring for
Ubuntu Linux computer models
deleted files restoring for Windows 8
Digital Media Slot, identifying 13
display assembly
display bezel, spare part number
display enclosure, spare part
Display Hinge Kit, spare part
display panel
Display Panel Cable Kit
DVD±RW and CD-RW Super Multi
Double-Layer Combination Drive
DVD±RW Super Multi Double-
Layer Combination Drive, spare
E
Ethernet, product description 4
external media cards, product
Index 99
F factory settings, restoring for
Ubuntu Linux computer models
fan
feet
locations 36 spare part number 21, 25, 36
G
graphics, product description 2
guidelines
packaging 32 transporting 32 workstation 32
H hard drive
removal 47 spare part numbers 20, 24, 47
Hard Drive Hardware Kit
hard drive light 13 hard drive light, identifying 13
heat sink
removal 66 spare part numbers 20, 26, 66
hinge
HP Recovery Manager correcting boot problems for
Windows 8 computer
for Windows 8 computer
starting for Windows 8
HP Recovery media creating for Windows 8
recovery for Windows 8
HP Recovery partition for Windows 8 computer
recovery for Windows 8
removing for Windows 8
I integrated webcam light,
internal media card, product
internal microphone, identifying 7
J jack
audio-in (microphone) 12 audio-out (headphone) 12
K keyboard
keys
action 11 applications 11 esc 11 fn 11 operating system 11
L lights
M mass storage device
removal 47 spare part numbers 47
memory module
microphone
minimized image creating for Windows 8
minimized image recovery for Windows 8 computer
mSATA solid-state drive
N
O operating system key, identifying
operating system, product
optical drive
original system recovery for Windows 8 computer
P
PCH heat sink
removal 65 spare part number 21, 27, 65
plastic parts, service
pointing device, product
100 Index
ports
power button board
removal 45 spare part number 18, 25, 45
power connector
power connector, identifying 14
power cord requirements for all countries
requirements for specific
power lights, identifying 9, 13
power requirements, product
processors, product description 1
product description
internal media card 5 keyboard 5
pointing device 5 ports 5 power requirements 5
R recovery discs for Windows 8 computer
for Windows 8 computer
HP Recovery Manager for
Windows 8 computer
media for Windows 8 computer
starting for Windows 8
supported discs for Windows 8
USB flash drive for Windows 8
using HP Recovery media for
Windows 8 computer
recovery media creating for Windows 8
creating using HP Recovery
Manager for Windows 8
recovery partition for Windows 8 computer
removing for Windows 8
recycle computer for Windows 8
refresh computer for Windows 8
for Windows 8 computer
removal/replacement
remove everything and reinstall
reset computer for Windows 8
steps for Windows 8 computer
restore recovery for Ubuntu Linux
restore DVDs for Ubuntu Linux computer
restore USB device for Ubuntu Linux computer
RJ-45 (network) jack, identifying
RJ-45 cover
removal 70 spare part number 21, 70
RTC battery
Rubber Feet Kit
Rubber Feet Kit, spare part
S
Screw Kit, spare part number 23,
security cable slot, identifying 12
security, product description 5
service considerations
cables 29 connectors 29 plastic parts 29
serviceability, product
Setup Utility changing the language for
Ubuntu Linux computer
displaying system information for Ubuntu Linux computer
exiting for Ubuntu Linux
navigating for Ubuntu Linux
restoring default settings for
Ubuntu Linux computer
Index 101
selecting for Ubuntu Linux
starting for Ubuntu Linux
slots
speaker assembly
removal 69 spare part number 21, 26, 69
speakers
specifications
supported discs recovery for Windows 8
system board
System Diagnostics for Windows 8 computer
system information, displaying for
Ubuntu Linux computer models
system recovery for Ubuntu Linux computer
for Windows 8 computer
system restore point creating for Windows 8
restoring for Windows 8
T
Thermal Material Kit
top cover
removal 43 spare part numbers 18, 26, 43
U
USB board
removal 50 spare part number 21, 25, 50
V
W
webcam light, identifying 7 webcam, identifying 7
webcam/microphone module
Windows
Refresh 88, 89 reinstall 88, 89
remove everything and reinstall
restoring files 88 system restore point 86, 88
Windows applications key,
wireless antenna
wireless, product description 4
WLAN module
102 Index
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Key Features
- Laptop Clamshell Black
- AMD E E1-1200 1.4 GHz
- 35.6 cm (14") HD 1366 x 768 pixels LED backlight 16:9
- 2 GB DDR3-SDRAM 1 x 2 GB
- 320 GB HDD
- AMD Radeon HD 7310
- Ethernet LAN 10,100 Mbit/s Bluetooth 4.0
- Lithium-Ion (Li-Ion) 65 W
- Windows 8
Related manuals
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Table of contents
- 9 Product description
- 15 External component identification
- 15 Display
- 16 Top
- 16 TouchPad
- 17 Lights
- 18 Buttons and speakers
- 19 Keys
- 20 Left side
- 21 Right side
- 23 Bottom
- 24 Illustrated parts catalog
- 24 Service label
- 25 Computer major components
- 30 Display assembly subcomponents
- 31 Miscellaneous parts
- 31 Sequential part number listing
- 37 Removal and replacement procedures
- 37 Preliminary replacement requirements
- 37 Tools required
- 37 Service considerations
- 37 Plastic parts
- 37 Cables and connectors
- 38 Drive handling
- 38 Grounding guidelines
- 38 Electrostatic discharge damage
- 40 Packaging and transporting guidelines
- 40 Workstation guidelines
- 41 Equipment guidelines
- 41 Component replacement procedures
- 42 Service label
- 43 Battery
- 44 Computer feet
- 45 Display panel
- 47 Keyboard
- 51 Top cover
- 53 Power button board
- 55 Hard drive
- 58 USB board/audio jack
- 59 WLAN module
- 62 System board
- 67 Memory module
- 70 RTC battery
- 71 mSATA solid-state drive
- 73 PCH heat sink
- 74 Heat sink
- 76 Fan
- 77 Speaker assembly
- 78 RJ-45 cover
- 79 Display assembly
- 83 Power connector
- 85 Windows 8 – Using Setup Utility (BIOS) and System Diagnostics
- 85 Starting Setup Utility (BIOS)
- 85 Updating the BIOS
- 85 Determining the BIOS version
- 86 Downloading a BIOS update
- 87 Using System Diagnostics
- 88 Ubuntu Linux – Using Setup Utility (BIOS) and System Diagnostics
- 88 Starting Setup Utility
- 88 Using Setup Utility
- 88 Changing the language of Setup Utility
- 88 Navigating and selecting in Setup Utility
- 89 Displaying system information
- 89 Restoring factory default settings in Setup Utility
- 89 Exiting Setup Utility
- 90 Updating the BIOS
- 90 Determining the BIOS version
- 90 Downloading a BIOS update
- 91 Using Advanced System Diagnostics
- 92 Specifications
- 92 Computer specifications
- 93 35.6 cm (14.0 in), display specifications
- 93 Hard drive specifications
- 94 Windows 8 – Backing up, restoring, and recovering
- 94 Creating recovery media and backups
- 95 Creating HP Recovery media
- 96 Restore and recovery
- 97 Using Windows Refresh for quick and easy recovery
- 97 Remove everything and reinstall Windows
- 98 Recovering using HP Recovery Manager
- 98 What you need to know
- 98 Using the HP Recovery partition to recover a minimized image
- 99 Using HP Recovery media to recover
- 99 Changing the computer boot order
- 99 Removing the HP Recovery partition
- 100 Ubuntu Linux – Backing up, restoring, and recovering
- 100 Performing a system recovery
- 100 Creating the restore DVDs
- 100 Creating a restore image on a USB device
- 101 Performing recovery using the restore media
- 101 Backing up your information
- 103 Power cord set requirements
- 103 Requirements for all countries
- 104 Requirements for specific countries and regions
- 106 Recycling
- 107 Index