XFINITY Internet - My XFINITY Profile

XFINITY Internet - My XFINITY Profile
XFINITY Internet
Here are your installation instructions.
Take a peek inside!
What you will need to get started:
XFINITY
WIRELESS
GATEWAY
XFINITY
Wireless Gateway
Power
Power cord
Coax
Coax cable
You will need your new account number to complete activation. You can locate
your account number within the My Account app or online.
Things you might need:
Ethernet
Ethernet cable
Coax splitter
Cable tacks (10 pcs)
Only needed if
you are NOT
connecting with WiFi
For use in alternate
connections
If you want to run
the coax cable
neatly along a wall
Need help?
Watch videos, search FAQs and get troubleshooting support
at www.xfinity.com/Support
Or download the XFINITY My Account app available on iTunes or Google Play.
Check devices, get support, view bills and appointments. No lines, no waiting.
To speak to a Customer Service expert, call 1-800-XFINITY.
STEP 1
Connect your wireless
gateway
Ethernet
Get to know your
XFINITY Wireless Gateway.
Computer
Ethernet
optional
It’s your modem and router conveniently in one.
A If you are replacing an existing modem
or wireless gateway, please disconnect
it before connecting and activating the
device.
Place your wireless gateway in a central
location away from windows and exterior
walls.
Coax
B
C
Connect your wireless gateway to your
cable outlet. Connect one end of the coax
cable to the Cable/RF In connection on your
wireless gateway and the other end to your
cable wall outlet.
Cable/RF In
D Wait for the Power, US/DS and Online
lights to remain solid for at least one
minute. When those lights stop blinking,
move to Step 2. If this does not happen
within 20 minutes, try tightening the cables
or using a different outlet.
Power
Connect the power cord to your wireless
gateway and plug it into an electrical
outlet. Turn on the power button. If your
wireless gateway does not have a power
button, it will turn on automatically.
Cable Wall
Outlet
Power
XFINITY Wireless Gateway
Actual models may vary.
Electrical
Outlet
STEP 2
Connect to the Internet
Use a WiFi enabled device (laptop, tablet, phone, etc.) you used at your
previous residence, and connect to your WiFi network. Then, open a web
browser.
With WiFi
If your device asks you for a PIN instead of a password, click “Connect using
a security key instead.”
or
With an
Ethernet Cable
Plug the ethernet cable into your wireless gateway and your computer. Then
open a web browser and move on to Step 3.
STEP 3
Activate your service
If you need help finding your new account number to complete activation:
1. Log in to your My Account app using your User ID. Tap Account Information.
2. Account number is visible. Validate the service address to make sure the address you see is
the new address.
Open a web browser and go to www.xfinity.com/Activate
XFINITY
Account Number
If you see the homepage, then your XFINITY Internet service is activated.
Enjoy your new XFINITY services!
If prompted to enter account information, you need to authenticate your
account first.
Phone Number
After completing the screens, it may take up to 20 minutes for your device to
complete the full process.
SSID
If prompted to personalize your WiFi information, you need to complete these
screens before proceeding.
Password
Enjoy your XFINITY Internet service.
1-800-XFINITY
© 2015 Comcast. All rights reserved.
INT MOVERS SIK 0116
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