Air-O-Swiss | AOSU600 | Technical data | AIR-O-SWISS U650 humidifier

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AOS U600 / U650
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Instructions for use (5 – 22)
Instructions d’utilisation (23 – 40)
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Instrucciones para el uso (41 – 57)
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Instructions for use
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PLEASE READ AND SAVE ALL THESE INSTRUCTIONS!
Important safety instructions
• Prior to using the appliance, read through the in­
structions for complete use and retain in a safe place
for later reference.
• WARNING – Only use the Ultrasonic indoors and within
the specified technical data. Improper use can be hazardous for the health and lead to critical injury.
• Connect the unit only to alternating current with voltage according to the rating label.
• Children cannot recognize the hazards associated with the usage of electrical appliances. For this reason,
always supervise children when they are near the humidifier (image 1).
• Never use the appliance if there is any damage to the
appliance or cable (2), after malfunction, after the appliance has been dropped (3) or damaged in any
other way.
• Repairs of electrical appliances are only to be made by
qualified service engineers (4). Improper repair work
can cause considerable danger to the user.
• Place the humidifier on a dry, level surface (5).
• Do not place the appliance directly on the floor or
next to a heating vent (6).
• If the mist comes in contact with the floor prior to evaporating, the floor surface can become damaged.
We do not accept any liability for damages in the case
of incorrect placement of the unit.
• The unit should be placed in an elevated position (7), e.g. on a table, chest of drawers, etc.
• Place appliance where it is not easily knocked over (8).
• Always unplug when not in use.
• Only operate the humidifier when it is completely assembled.
• ALWAYS unplug before removing/filling/emptying the
water tank, before cleaning/maintaining, assembling/
dismantling of individual parts and before moving the
appliance.
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• Do not touch the water in the base during operation because of high frequency vibrations in the water.
• Do not run power cords under carpets, and do not co­
ver with throw rugs. Arrange cord so that it will not be
tripped over.
• Never pull the plug from the outlet by the cable or with
wet hands.
• Do not use the appliance where combustible gases or
vapors are present.
• Do not expose the appliance to rain, or use near water,
in a bathroom, laundry area or other damp location.
• This unit must be used in its upright position.
• Do not allow foreign objects to enter ventilation or
ex­haust opening as this may cause electric shock or
damage to the appliance. Do not block air outlets or
intakes.
• Do not pour water into the mist outlet of the appliance.
• This appliance has a polarized plug (one blade is wider
than the other). To reduce risk of shock, this plug is
intended to fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician. DO NOT
attempt to defeat this safety feature.
• A loose fit between the plug (receptacle) and the AC outlet may cause overheating and a distortion of the plug. Contact a qualified electrician to replace
loose or worn receptacles.
• Do not sit, stand or place any heavy objects on the
appliance.
• Do not submerge the main body in water or other
liquids.
• Disconnect power supply before servicing.
• Persons who are not familiar with the instructions for use, as well as children and persons under the influence of medication, alcohol, or drugs are not permitted to operate the appliance, or are only per­
mitted to operate it under supervision.
• The use of water additives, such as ethereal/essential
oils, fragrances, eucalyptus, water conditioners etc.,
damages the tank material and as a consequence
the whole unit. Any use of such additives will void the
manufacturer’s warranty.
• Remark: Neither humans nor animals can hear the high
frequency vibrations.
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7
en Foreword
Congratulations on choosing the Ultrasonic Humidifier
AOS U600 / U650 from AIR-O-SWISS!
Did you know that dry room air:
• Causes the membranes in your respiratory system to
dry out, and also causes chapped lips and stinging
eyes?
• Encourages infections and illnesses of respiratory system?
• Causes weariness, tiredness and poor concentration?
• Stresses household pets and house plants?
• Encourages the formation of dust and the electrostatic
charging of textiles made of synthetic fibers, carpets
and plastic flooring?
• Damages furnishings made of wood and parquet?
• Detunes musical instruments?
General information
A comfortable atmosphere indoors is reached with a rela­
tive humidity level between 40 and 60%. Your humidifier
automatically controls the humidity level according to the
desired setting. If the air is too dry, the humidifier will auto­
matically switch on. As soon as the desired humidity level
is reached, it will switch off.
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Unpacking
• Carefully remove the humidifier from the box. Place
your hands underneath the product to pull it out of the
box (10).
• Warning: Do not take the unit out of the box by pulling
up on the tank handle - base may fall and will be da­
maged (11).
• Remove the plastic bag from the humidifier.
• Observe the information given on the rating plate about
the voltage.
• Use the original packaging for storing the appliance if
you do not use the humidifier all year round.
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Description of the appliance
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Mist outlet (rotating)
Water tank
Evaporation chamber
Demineralization cartridge
Water tank cap
Brush
Ionic Silver Stick®
Membrane
Nebulizer space
Control panel
Power Plug
Main body
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en Setting up
Finding the ideal location for your unit:
• Do not place the humidifier directly next to a heating
vent or on a floor with floor heating. The moisture of
the mist can damage the floor surface (6) (see Safety
Instructions).
• The unit should be placed in an elevated position (7), e.g. on a table, chest, etc. at least 3 ft off the floor.
• The mist outlet must not be pointed directly at plants, furniture, or other objects (12). Keep distance of
at least 20 inches (50cm).
• Soak the demineralization cartridge in a water bath
24 hours before using it (13). The granules have to ab­
sorb water to reach high performance. If the cartridge
is soaked in the tank, make sure to exchange the water
and empty the water from the base before using the
humidifier.
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• On average the demineralization cartridge should be
replaced every 2 – 3 months depending on your water
hardness. Some areas may need to replace the cart­
ridge sooner, some may last longer. The cartridge must
be exchanged at the latest after 6 months or the unit
does not reach its full performance anymore.
See «Replacement of the demineralization cartridge».
• Read the instructions under «Filling the Tank» for adding water in the humidifier (14 and 15).
• Place the water tank onto the base.
• Insert the plug into the socket and switch on the appliance using the on/off dial (18 and 19).
• About 10 to 15 minutes after it is switched on the de­
vice will reach its full output level.
• Make sure that the cable is not pinched anywhere (9).
Do not operate the humidifier if the cable is damaged
(2).
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Filling the tank
Always unplug the unit before removing the
water tank. Do not touch the water in the base
during operation!
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Do not operate the humidifier when the water tank is
empty! When the water reaches the minimum level, the
unit switches off the nebulizer function automatically. The
empty indicator light comes on showing tank is empty.
• Remove the water tank from the base and unscrew the
water tank cap (14).
• Make sure that no foreign objects are in the water
tank.
• Fill the tank with clean, cold water from the tap (15).
Close the cap of the water tank securely, place the wa­
ter tank onto the base (16). The water is now running
from the tank into the base.
• Do not pour water into the mist outlet of the appliance
(17).
• Insert the plug into the socket (18) and switch on the appliance using the on/off dial (19). The empty indi-
cator light may stay illuminated for some seconds until the base is filled with water.
Do not use additives
Water additives (ethereal/essential oils, fragrances,
eucalyptus, water conditioners, etc.) must not be used!
Even a small amount can cause cracks in the material. The
material isn’t made for the use of such additives. One drop
is enough to damage the tank and as a consequence the
unit. Any use of such additives will void the manufacturer’s
warranty.
RRENT
DESIRED
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en Operation AOS U600
B
C) Operation with pre-heating (warm mist)
E
D
A
C
A) On/Off Dial and regulation of mist output
Turning the right-hand rotary dial clockwise switches the
appliance on and at the same time regulates the mist out­
put from low to high.
B) Hygrostat (setting the humidity level)
The desired humidity level can be set by turning the lefthand rotary dial clockwise. A relative humidity of between
40% and 60% is recommended. You can achieve this level
by rotating the dial until it is roughly in the vertical posi­
tion. The measurement accuracy is +/- 5%. As soon as the
humidity exceeds the desired setting, the appliance swit­
ches off. The appliance does not switch off if the dial is
turned all the way to the right. This activates the continuous
operation function.
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Button C is used for switching the pre-heating on and off
(symbol D lights up). As a result, the water is pre-heated
to a temperature of 176 °F (80 °C) before entering the
nebulizer space. It takes approx. 10 to 15 minutes for the
water in the base to warm up. The mist now leaves the
humidifier at a pleasant temperature of 104 °F (40 °C). The advantage of this is that the room temperature does
not drop and, in addition, it significantly improves the water
quality maintenance.
D)Pre-heating indicator (On/Off)
E)Empty indicator (red)
The water level is easy to see, thanks to the transparent
water tank. The appliance also alerts you when the wa­
ter tank is empty. The red empty indicator is illuminated
(symbol C). Please read the chapter «Filling the tank» for
more information. The red symbol C may stay illuminated
for some seconds with a refilled tank until the base is filled
with water.
Operation AOS U650
L
B
C)Timer
H
G
M
D
Using button C, the operation time can be set adjusta­
ble between 1 and 8 hours or CO (continuous operation).
Symbol G shows the operating period that has been set
(1h/2h/3h/4h/5h/6h/7h/8h/CO). The display will automati­
cally show the current humidity after a few seconds.
D)Mist output (regulating mist output)
TIME
CURRENT
By repeatedly pressing button D you can control the mist
output. Symbol H shows which of the three levels (low/
medium/high) you have selected.
DESIRED
E) Operation with pre-heating (warm mist)
F
E
J
K
I
N
C
A
A)On/Off Dial and Display Dimmer
By pressing button A once, you can switch the unit on. By
pressing it twice, the dimmer is switched on which auto-
matically dims the display brightness and symbol N
comes on. When changing any settings the display will illu­
minate for a few seconds before returning to dimmer mode.
By pressing button A a third time, the unit is switched off.
This button is also used to reset the cleaning indicator light
(by holding down).
B)Hygrostat (setting the humidity level)
By pressing button B you can set the desired humidity level
from 30% to 80% or CO (continuous operation). A relative
humidity between 40 and 60% is recommended. The ac­
curacy of measurement is +/- 5%. The unit will switch off
when the moisture level exceeds the desired setting. During
selection the target value is displayed (symbol DESIRED). The display will automatically show the current value after
a few seconds (symbol CURRENT).
Button E is used for switching the pre-heating on and off
(symbol I lights up). As a result, the water is pre-heated
to a temperature of 176 °F (80 °C) before entering the
nebulizer space. It takes approx. 10 to 15 minutes for the
water in the base to warm up. The mist now leaves the
humidifier at a pleasant temperature of 104 °F (40 °C). The
advantage of this is that the room temperature does not
drop and, in addition, it significantly improves the water
quality maintenance.
F) Automatic mode and Sleep mode
The automatic and sleep modes can be activated by pres­
sing button F. By pressing the button once, the automatic
function is switched on (symbol J appears on the display),
maintaining the optimum humidity subject to the tempe­
rature. Control takes place by means of output quantity
and pre-set target value. By pressing the button twice, the
sleep function is switched on (symbol K appears on the
display), the target humidity is 50 – 65%; the operation time
is set at 6 hours; the heating is switched on and the display
brightness is automatically dimmed. In addition, the output
quantity is also controlled subject to the difference between
the target value and the actual value.
The hygrostat and mist output settings cannot be changed
in either mode. If the buttons B or D are pressed, the unit
will no longer be in auto or sleep mode.
G)Timer Indicator
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H)Mist Output Indicator
I) Pre-heating Indicator
J) Automatic Mode Indicator
K)Sleep Mode Indicator
L) Empty indicator
The water level is easy to see, thanks to the transparent
water tank. The appliance also alerts you when the water
tank is empty. The empty indicator is illuminated (symbol L).
Please read the chapter «Filling the tank» for more informa­
tion. The symbol L may stay illuminated for some seconds
with a refilled tank until the base is filled with water.
M) Cleaning indicator
If symbol M «CLEAN» appears on the display, the appliance
should be cleaned as recommended by the manufacturer.
This symbol comes on automatically every 2 weeks, de­
pending on the level of use. The display can be reset by
holding down button A until the light disappears.
N)Dimmer Indicator
Display Dimmer Off
Display Dimmer On
For instructions see button A
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en Cleaning/Maintenance
Always unplug the unit before removing the
water tank. Do not touch the water in the base
during operation!
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RRENT
Caution – risk of electric shock and
damage of the product!
• Switch off the appliance (20) and unplug it from the
socket before cleaning it (21).
• Clean the water tank and the base regularly. Use water
only, no detergents (22).
• Use AIR-O-SWISS EZCal custom cleaning and descaling
agent only to remove deposits from the membrane re­
gularly (23). There is a sample of EZCal included in the
packaging of your humidifier. Instructions for using are
on the packet. Only use 1 packet for 32 oz of water. Do
not change the ratio. Do NOT run the unit when using
EZCal. This can cause damage to the product and voids
the warranty. Thoroughly rinse the base with potable
water after using EZCal and make sure no EZCal resi­
dues remain in the base.
EZCal from AIR-O-SWISS is the only recommen-
ded cleaning and descaling solution. Do NOT use
any other cleaning solutions since it can damage
the product. Any use of cleaning solutions apart
from EZCal will void the warranty.
• Make sure main body is never submerged in water
(24)!
• The cleaning indicator still appears on the display after
cleaning. To reset it hold down the ON/OFF button until
the clean light disappears.
• Clean the inner parts with a soft cloth. Do not use any
solvents or aggressive cleaning agents to clean the
appliance (25).
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DESIRED
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25
AC
ID
• Only use the brush to clean the membrane. This should
be done once a week. Only use the soft-bristle portion
of the brush (26).
• Change the water in the tank at least once a week if
water is standing for more than a week.
• To remove the mist outlet (27): Twist the tabs on the
mist outlet to either the right or the left. Align the tabs
and arrow on the mist outlet with the arrows on the
ring around the mist outlet. Pull up on the mist outlet
once the arrows are aligned.
Lifecycle Indicator
Your appliance comes with a lifecycle indicator for changing
the Ionic Silver Stick®. To remind yourself of when you put
the ISS into operation, please cross the current month on
the stamp and write the current year on the line provided
(29).
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Water quality maintenance
The Ionic Silver Stick (ISS) uses the anti-microbial effect
of silver to prevent the growth of microbes in the water
base. It begins to function as soon as it comes into contact
with water, even if the unit is switched off. The Ionic Silver
Stick should be changed every year. Look at picture 28 for
the position of the ISS in the base part of the unit. Do not
touch the water in the base during operation! Switch off the
unit first. Contact your local retailer or check our website
www.airoswiss.net for reorder information. The Ionic Silver Stick® comes with a metallic clip which can
be removed for the placement in this product type.
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en Replacement of the demineralization
cartridge
Always unplug the unit before removing the
water tank. Do not touch the water in the base
during operation!
The water tank is equipped with a demineralization cart­
ridge. This cartridge has to be replaced every 2 – 3 months.
If the water is very hard, it may be necessary to replace the
cartridge earlier. White dust around the device is a sure sign
that the cartridge needs replacing. If white residue still forms
around the device after a new cartridge has been inserted,
please make sure that the water you are using is untreated.
If the water flows through a decalcification system – such as
an ion exchanger – (sodium is added to remove calcium) in
the building before it is used in the humidifier, salt can pre-
cipitate as white dust around the device. The demineralization
cartridge or the granules must be exchanged at the latest
after 6 months or the unit does not reach its full performance
anymore.
Option A: replace the granules
• Remove the water tank from the base and unscrew the
water tank cap (30).
• The demineralization cartridge is attached to the tank
cap. Unscrew the cartridge from the cap by turning it
counter-clockwise (31). Important: do NOT dispose of
the water tank cap!
• Open the cartridge (32).
• Throw the content into the waste (Attention! Disposed
granules can make the floor slippery!) (33).
• Place the enclosed pink styrofoam piece in the center
of the cartridge. Do not push it to the bottom as it will
be difficult to remove afterwards (34).
• Pour the contents of one refill granules bag into the
plastic cup that is included with the refill granules pa­
ckaging (35).
• Place the empty cartridge with the plug in the center
onto the plastic cup (36).
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• Turn the plastic cup and cartridge over and shake until
all granules are in the cartridge (37).
• Remove the plastic cup and the pink styrofoam piece
from the cartridge (38) and retain for future use (the
refill granules consists of 3 refill bags) (39).
• Close the cartridge (40).
• Soak the demineralization cartridge in a water bath
24 hours before using it (43). The granules have to ab­
sorb water to reach high performance. If the cartridge
is soaked in the tank, make sure to exchange the water
and empty the water from the base before using the
humidifier.
• Screw the cartridge on the water tank cap (44).
• Screw the cartridge on the bottom side of the water
tank, put the tank on the main body (45).
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31
Placing granules in the center of the cartridge
allows them to escape in the unit or to clog the
unit. The unit will no longer operate properly and
the granules need to be cleaned out thoroughly.
Option B: replace the whole cartridge
• Remove the water tank from the base and unscrew the
water tank cap (30).
• The demineralization cartridge is attached to the tank
cap. Unscrew the cartridge from the cap by turning it
counter-clockwise (31). Important: do NOT dispose of
the water tank cap!
• Throw the whole cartridge into the waste (41).
• Unpack the new cartridge (42).
• Soak the demineralization cartridge in a water bath 24 hours before using it (43). The granules have to ab­
sorb water to reach high performance. If the cartridge
is soaked in the tank, make sure to exchange the water
and empty the water from the base before using the
humidifier.
• Screw the cartridge on the water tank cap (44). Close
tank cap well and place the tank on the main body
(45).
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43
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39
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44
37
41
42
45
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en Storing the appliance for extended periods
Clean the appliance as described earlier and allow to dry
thoroughly. Preferably store the appliance in its original box,
in a dry place away from high temperatures.
Technical data
Contact your local retailer or check our website www.
airoswiss.net for re-order information.
Electrical voltage
Power consumption up to
Humidity output up to
Suitable for rooms up to
Dimensions (LxWxH)
Weight (empty)
Accessories
Customer Service
* when used with pre-heating to 176 °F (80 °C)
Legal notice
The humidifier is cUL-listed.
Subject to technical change. The instructions for use are
protected by copyright © PLASTON AG.
Accessories
Customer Service (USA) 1-800-336-0326
www.airoswiss.net
120 V / 60 Hz
40 W / (125 W*)
3.5 gallons / 24 h*
650 sq ft / 60 m2
11 x 9.5 x 14 in
28 x 24 x 35.5 cm
8.8 lbs / 4 kg
Demineralization cartridge
Ionic Silver Stick®
Troubleshooting
Problem
Possible cause
What to do
Unit does not operate
Power cable not plugged in
Plug in power cable
No water in the tank (Empty indicator on)
Fill tank with water and wait 10 min.
No mist output
Unit needs cleaning Descale the water base using EZCal
Demineralization cartridge exhausted
Replace cartridge or granules
Demineralization cartridge overfilled
with granules
Take out 2 tablespoons of granules and throw them away
Weak mist output
Water temperature too low
Set mist output to maximum, after 15 min. the humidifier will work properly again
Mineral deposits on membrane
Clean membrane using EZCal and brush
Demineralization cartridge exhausted
Replace demineralization cartridge or granules
Unit running intermittently
White dust around the humidifier
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General Humidifier Questions
Q.Why isn’t there enough moisture in my room?
A. How often do you run the unit? If the unit is only run at
night, then during the day the moisture level will drop if
moisture is not constantly added to the air.
Q.Do you leave your door open or closed when the
unit is running?
A. a) By leaving the door open, this allows moisture to
leave the room and go into other areas of the house. If you would like the moisture to stay within one
specific room you should consider closing the door
while the unit is running.
A. b) Wood, leather, carpet, curtains, and other types of
fabric soak up a lot of moisture, thus not leaving
enough moisture for the air. If the window is left
open, then this allows moisture to escape the room. Another factor is a lot of times the unit is placed next
to a heating device. The idea is that the air blowing
into the room will quickly place moisture around the
room. Unfortunately, this concept does not work
because the hot air coming out of a vent will soak
up most of the moisture, and none of the air within
the room will receive any.
Q.How much moisture do I need in my room?
A. Suggested humidity levels are between 40 – 60%.
Q.What are the effects of too little or too much
humidity?
A. Dry air can cause dry skin, static electricity, out of tune
musical instruments, increased levels of dust (dry air
causes dust to rise), damage to wooden objects (dry
out and eventually cracks appear), discomfort, sick­
ness, and dries out nasal membranes.
Over-humidifying the air can cause mold and wallpaper
to peel.
Q.Why do I need a humidifier when I can just open
my window?
A. The moisture level within the outside air is not high
enough to humidify a room. The colder the air the less
moisture it is capable to hold, and the more the air is
heated up the percentage of relative humidity is lower.
Relative humidity means the amount of water vapor in
the air, compared to the amount the air could hold if it
was totally saturated. The difference is higher between
outside and inside temperatures; more humidification
is needed because of the dry air in the room.
Q.Where should I place my humidifier?
A. The unit should be free-standing and not close to a
wall, window, door, or thermal bridge so that air may
circulate around the unit.
Ultrasonic Frequent Questions
Q.Why does it say open/close on the demineralization
cartridge cap?
A. Those directions are there in case you decide to use
the refill option to replace the granules; the purpose is
for how to open and close the cap. If you did open the
cap before placing it in the water tank, you will most
likely notice that there are granules in the water tank
and the base of the unit. Immediately turn off the unit,
and empty the water out of the base and the water
tank. Begin removing all granules from base and water
tank. Use brush to clean around membrane.
Caution: Do not dispose of granules in sink! Used granules must go in waste!
Q.I just replaced my cartridge, and the contents and
water in the base has turned a blue-green color.
A. This sometimes occurs when the cartridge, or even
the granules, are replaced. This does not occur with all
replacement cartridges or granules, and is a reaction of
water content and the Ultrasonic vibrations. This is not
an indicator to replace the cartridge.
Q.There is no fill-line on the water tank, how far
may I fill it up?
A. There is no fill line on the water tank, and it may be
filled all the way to the top.
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Q.What is the purpose of the demineralization cartridge (DMC)?
A. The DMC removes minerals from the water to prevent
white dust. The contents of the cartridge need to be so­
aked for 24 hrs prior to first using the unit so that they
may fully expand and remove minerals from the water.
The contents of the DMC have a life of 2 – 3 months. The cartridge may need to be replaced more often
depending on water hardness and how often the unit
is used. An indication of when the DMC needs to be
changed can be white dust or reduced amount of mist
output.
Q.Is it ok to use distilled water with the unit?
A. For best results with your ultrasonic humidifier use
distilled or reverse-osmosis water and remove the
demineralization cartridge.
Q.I just replaced the contents of the cartridge and
now have granules everywhere.
A. First, make sure there are no granules in the middle
of the cartridge. Placing granules in the middle of the
DMC allows them to escape in the unit. Immediately
turn off the unit, and empty the water out of the base
and the water tank. Begin removing all granules
from base and water tank. Use brush to clean around
membrane.
Caution: Do not dispose of granules in sink! Used granules must go in waste!
Q. The directions tell me not to place the unit directly on the floor, why do I have to elevate the unit?
A. The idea with this unit is to allow one to force humidity
into the air. Because of this, the carpeting or wood floor
surrounding the unit may become damp. If the unit is
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placed at least 3 feet off the floor, the mist will have the
opportunity to evaporate before hitting the floor.
Q. Water does not go into the tank.
A. In order to fill the tank, it must be turned upside down.
The cartridge is placed on the water tank cap. Do not
pour water in the tube which is the mist outlet.
Q. White dust is emitted from the unit
A. White dust particles are minerals that are broken up in
tiny pieces by the ultrasonic process.
Solve the problem:
• Soak the demineralization cartridge in a bowl of water
for a minimum of 24 hours. If the cartridge is soaked
in the water tank, the water in the tank and the base
needs to be replaced before using the unit.
• Exchange the demineralization cartridge after 1-2
months when you use very hard water (for softer water
after 2-3 months). No matter how hard your water
is, exchange the cartridge at the very latest after 6
months.
• Don’t use water from a pre-installed water softener,
or sodium instead of calcium will be emitted from the
unit. Use distilled water instead and remove the demi­
neralization cartridge.
• For very hard water areas use only distilled water and
remove the demineralization cartridge.
• Use Reverse-Osmosis water (R-O water) instead of
distilled water and remove the demineralization cart­
ridge.
• Cleaning light is illuminated (digital models)
Switch off the unit and unplug it. Empty the water in
the base. Rinse the base with hot/clean water. Do not
submerge the base! Visually inspect the base for dirt or
mineral build up. If soft water is used decalcifying the
unit every 4 weeks with EZ Cal is suggested. If hard
water is used the unit should be decalcified every 2
weeks. Do not forget to reset the clean light after reset­
ting the unit.
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Q. Reset cleaning light (digital models)
A. The cleaning light does not automatically reset. Hold
down the power button (button A in instruction manual)
until the light stops flashing. The light automatically
comes on approx. after 14 days of plugging in the unit.
Q.Tank is leaking
A. Check if there are any hairline cracks. Dropped units or
water tanks that are cracked will not be covered under
the warranty. Please contact the retailer the unit was
purchased from in case your unit arrives damaged.
Q.The hygrometer on unit reads a different humidity
level than external hygrometer.
A. Not all hygrometers are calibrated the same, and most
are off by +/- 5%. Plus the humidity level is not the
same in the whole room. The air circulation is different
in every corner of the room. The unit should not be
placed near a heating vent or a radiator as the heat will
absorb all of the moisture. Q.Placing the face in the mist
A. It is not recommended that anybody places their face
in the mist. It is an electrical product and should not be
played with.
Q. Humidity level is not changing or does not reach
the desired humidity level.
A. If the water tank needs refilling more than once per
day, the unit is working properly and the climatic con­
dition in the room has an influence on the humidity.
Reasons for low humidity level:
• air circulation is very high (air is fully exchanged se­
veral times per day – the humidifier needs to starts its
work from scratch)
• insulation of home (see air circulation)
• open space with high ceilings (not only the footage of
the room counts but also the height) – high-rise buil­
dings require more humidification.
• open windows – works similar to air circulation (if it is
very cold outside don’t open the window more than 2
times per day for 3 minutes)
• big difference between outside temperature and inside
temperature – the colder the air the less moisture it
is capable to hold and the more the air is heated up
the lower is the percentage of relative humidity (=the
amount of water vapor in the air, compared to the
amount the air could hold if it was totally saturated)
• position of the unit - if it is placed close to a door, win­
dow or air vent. This increases the air circulation.
Q.No mist / unit is not working / empty indicator
keeps flashing
A. Fill up the water tank. Check if water is flowing through
the demineralization cartridge (attached to the water
tank cap). If the water tank is full but there is only little
water in the base it indicates that the water is now
flowing through the demineralization cartridge.
• Wait for 15 minutes to allow the mist to come out of
the unit.
• If the unit is not working and the empty light is not
flashing you might have set the desired humidity too
low and the current humidity level in the room is hig­
her. That is why the unit switches off automatically.
• If the empty indicator keeps flashing and the tank is
full, the water is not flowing through the cartridge.
Exchange the cartridge or the granules in the cartridge
after 2-3 months, in areas with hard water exchange
the cartridge after 1 -2 months. However, the demi­
neralization cartridge and or the granules must be
exchanged at the latest after 6 months or the unit does
not reach its full performance anymore
• If the granules are new, see the following instructions:
• Make sure the cartridge and/or granules were soaked
for 24 hours, dry granules take even longer for water
to filter through the cartridge and into the base. Next,
please remove 2 tablespoons of granules from the
cartridge, and throw them away. When there are too
many granules in the cartridge it does not allow water
to flow from the tank to the base.
Q.Water tank cap is too tight to unscrew
A. This could be a cause of the air pressure within the
water tank. Depress the spring on the bottom of the
water tank cap to release air from the water tank. Continue to do this until you are able to unscrew the
water tank cap.
Q.Unit is running intermittently.
A. How long has it been since the contents of the cart­
ridge were replaced? If 2-3 months have passed, it is
time to replace the contents of the cartridge. However
the demineralization cartridge and or the granules
must be exchanged at the latest after 6 months or the
unit does not reach its full performance anymore.
• If the contents of the cartridge were just replaced there
are probably too many granules in the cartridge. Re­
move 2 tablespoons of granules from the cartridge.
Accessories
when starting to use the ISS and write the year on the
line indicated. Exchange it after one year.
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Q. What is EZ Cal?
A. There is a sample packet of EZCal included in the
packaging of your humidifier. EZCal is used for cleaning
and descaling any of the AIR-O-SWISS humidifiers and
cleans mineral build-up. EZCal is the only recommen-
ded cleaning and descaling solution. Do NOT use any
other cleaning solutions since it can damage the pro­
duct. Any use of cleaning solutions apart from EZCal
will void the warranty. Instructions for using are on the
packet. Only use 1 packet for 32oz of water. Do not
change the ratio. It can also be used for other humi­
difier brands. Thorougly rinse the base with potable
water and make sure no EZCal residues remain in the
base! EZCal is available at selected retail stores and
online www.airoswiss.net.
Q.Do I need to keep any parts before I replace the
demineralization cartridge?
A. Yes, always keep the water tank cap (this is the piece
that attaches the demineralization cartridge to the water tank).
Q.What is the Ionic Silver Stick (ISS) and how long is
it good for?
A. The Ionic Silver Stick (ISS) uses the anti-microbial
effect of silver to prevent the growth of microbes in the
water base. It begins to function as soon as it comes
into contact with water, even if the unit is switched off.
The Ionic Silver Stick should be changed every year.
Q.Placement of the Ionic Silver Stick
A. Please see picture 28 for instructions.
Q.Replacement reminder
A. In each ISS box and on all the new products there is
an ISS lifecycle indicator. Check the box of the month
21
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AIR-O-SWISS is a registered trademark of PLASTON Group, Switzerland
36485-00
Please check our website www.airoswiss.net
for further information.
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