HPE Edgeline EL20 Intelligent Gateway

HPE Edgeline EL20 Intelligent Gateway
HPE Edgeline EL20 Intelligent Gateway
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 863926-003
Published: April 2017
Edition: 3
©
2016, 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in
the United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux™is the registered trademark of Linus Torvalds in the U.S. and other countries.
SD™ and microSD™are trademarks or registered trademarks of SD-3C in the United States, other
countries or both.
NVIDIA™is a trademark of NVIDIA Corporation in the U.S. and other countries.
Contents
Component identification.......................................................................6
Front panel components............................................................................................................... 6
Front panel LEDs and buttons...................................................................................................... 6
Rear panel components................................................................................................................7
Expansion board components...................................................................................................... 8
Digital I/O connector pin assignments.......................................................................................... 8
Operations............................................................................................... 9
Install the power supply................................................................................................................ 9
Power up the gateway.................................................................................................................. 9
Power down the gateway..............................................................................................................9
Install the antenna.........................................................................................................................9
Mount the gateway......................................................................................................................10
Dismount the gateway.................................................................................................................11
Remove the bottom access panel...............................................................................................12
Remove the drive tray.................................................................................................................13
Setup...................................................................................................... 14
Optional services.........................................................................................................................14
Optimum environment.................................................................................................................14
Temperature requirements............................................................................................... 14
Power requirements......................................................................................................... 14
Installing hardware options ........................................................................................................ 15
Installing the operating system................................................................................................... 15
Installing OS using a USB key......................................................................................... 15
Create an ISO-imaged USB key........................................................................... 15
Install OS using the imaged USB.......................................................................... 18
Installing OS using local media........................................................................................ 21
Registering the product...............................................................................................................21
Hardware options installation..............................................................22
Product QuickSpecs................................................................................................................... 22
Installing the 3G module............................................................................................................. 22
Installing the WiFi/WLAN module............................................................................................... 23
Software and configuration utilities.................................................... 25
Supported operating systems and drivers matrix........................................................................25
System BIOS...............................................................................................................................25
Updating system BIOS.....................................................................................................25
Using the system BIOS to configure system and troubleshoot issues ............................ 25
Accessing the system BIOS.............................................................................................25
Setting up the system BIOS............................................................................................. 26
BIOS menu components....................................................................................... 26
Navigating and modifying menu options............................................................... 26
Main tab............................................................................................................................26
Contents
3
Setting the System Date and System Time...........................................................27
Advanced tab................................................................................................................... 27
PCI Subsystem Settings........................................................................................28
ACPI Settings........................................................................................................ 29
S5 RTC Wake Settings..........................................................................................29
CPU Configuration.................................................................................................29
SATA Configuration............................................................................................... 29
Intel(R) Rapid Start Technology............................................................................ 29
PCH-FW Configuration..........................................................................................30
USB Configuration.................................................................................................30
Embedded Controller Configuration...................................................................... 30
IT8768 Super IO Configuration............................................................................. 30
Serial Port Console Redirection............................................................................ 30
Network Stack....................................................................................................... 30
Intel (R) Ethernet Connection................................................................................30
Chipset tab....................................................................................................................... 31
PCH-IO Configuration............................................................................................31
System Agent (SA) Configuration......................................................................... 32
Boot tab............................................................................................................................32
CSM parameters................................................................................................... 33
Security tab...................................................................................................................... 33
Secure Boot...........................................................................................................34
Save & Exit tab.................................................................................................................34
Troubleshooting.................................................................................... 36
Troubleshooting resources..........................................................................................................36
Battery....................................................................................................37
Battery specifications.................................................................................................................. 37
Warranty and regulatory information.................................................. 38
Warranty information...................................................................................................................38
Regulatory information................................................................................................................38
Belarus Kazakhstan Russia marking.......................................................................................... 38
Turkey RoHS material content declaration................................................................................. 39
Ukraine RoHS material content declaration................................................................................39
Japanese certification mark for 3G module................................................................................ 40
Specifications........................................................................................41
Environmental specifications ..................................................................................................... 41
Mechanical specifications........................................................................................................... 41
Power supply specifications........................................................................................................41
Power consumption specifications..............................................................................................42
Websites................................................................................................ 43
Support and other resources...............................................................44
Accessing Hewlett Packard Enterprise Support......................................................................... 44
Accessing updates......................................................................................................................44
Customer self repair....................................................................................................................44
4
Contents
Remote support.......................................................................................................................... 45
Acronyms and abbreviations...............................................................46
Documentation feedback..................................................................... 48
Contents
5
Component identification
Front panel components
1
2
3
4
5
LAN1
6
LAN2
PWR
SSD
HDMI
VGA
SSD
Optional I/O 1
Optional I/O 2
7
Item
Description
1
USB 2.0 connectors (2)
2
HDMI connector
3
Drive bay
4
VGA connector
5
LAN connectors (2)
6
Optional I/O serial connectors (RS-232 or RS-422/485) (2)
7
USB 3.0 connectors (2)
Front panel LEDs and buttons
1
2
3
LAN1
4
LAN2
PWR
SSD
HDMI
VGA
SSD
Optional I/O 1
6
Component identification
Optional I/O 2
Item
Description
Status
1
Reset button
Press to reset the system1
2
Drive LED
•
Solid or flashing white = Drive active
•
Off = Drive not active
•
Solid green = System on
•
Off = System off
•
Solid white = System on
•
Off = System off
3
Power LED
4
1
Power On/Off button
The reset button is indented and you might need a tool such as a pin to press it.
Rear panel components
1
2
3
4
5
6
System
V+ V PIN 0-5 DI
PIN 6-7 DO
PIN 8-9 GND
PE
POE1 POE2 POE3 POE4
1233456789
ANT
ANT
ANT
Item
Description
1
DC input connector
2
LAN connectors (10/100 Mbps) with PoE capability (4)
3
Digital I/O connector
4
Mic
5
Line in
6
Line out
Rear panel components
7
Expansion board components
1
3
2
Item
Description
1
SIM card holders
2
3G module slots
3
WiFi/WLAN module slots
Digital I/O connector pin assignments
0 1 2 3 4 5 6 7 8 9
DI
8
DO GND
Pin
Assignment
0 to 5
Digital input
6 and 7
Digital output
8 and 9
Ground
Expansion board components
Operations
Install the power supply
Procedure
1. Connect the power cord to the power connector at the rear of the gateway.
2. Power up the gateway.
Power up the gateway
If the system is connected to a power source, it powers up automatically. It needs to be powered up only
after a manual shutdown.
To power up the system, press the Power On/Standby button twice.
Power down the gateway
Before powering down the system for any upgrade or maintenance procedures, you must back up critical
system data and programs.
Use one of the following methods to power down the system:
•
•
Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the system enters
standby mode.
Press and hold the Power On/Standby button for more than 4 seconds to force the system to power
down.
This method forces the system to power down without properly exiting applications and the OS. If an
application stops responding, you can use this method to force a shutdown.
Before proceeding, you must ensure that the system is in standby mode by verifying that the system
power LED is off.
Install the antenna
Procedure
1.
2.
3.
4.
Power down the gateway.
Dismount the gateway.
Locate the correct antenna.
Install the antenna.
Operations
9
5. Mount the gateway.
6. Power up the gateway.
Mount the gateway
Procedure
1. Install the wall-mount bracket on the gateway with the four Torx head screws.
2. Install the wall-mount bracket to the wall with the four Torx head screws.
10
Mount the gateway
2
2
2
1
2
3
Dismount the gateway
Procedure
1. Remove the four Torx head screws securing the wall-mount bracket to the wall.
2. Remove the four Torx head screws securing the wall-mount bracket to the gateway, and then remove
the brackets.
3. Remove the wall-mount bracket from the gateway.
Dismount the gateway
11
2
2
3
2
1
Remove the bottom access panel
Using a T-10 Torx head screwdriver, remove the six Torx head screws securing the access panel to the
bottom of the gateway.
12
Remove the bottom access panel
1
1
1
1
1
2
1
Remove the drive tray
Procedure
1. Locate the drive tray on the side of the gateway.
2. Loosen the two thumbscrews securing the drive tray to the gateway, and then remove the drive tray.
1
1
2
Remove the drive tray
13
Setup
Optional services
Hewlett Packard Enterprise offers the HPE Foundation Care Next Business Day Exchange Service for
this product.
HPE Foundation Care Next Business Day Exchange Service provides a replacement product or part
delivered free of freight charges to your location the next business day after a call is opened and provides
support 24 hours per day, Monday through Sunday.
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard
Enterprise products. Specifically targeted at products that can easily be shipped and on which you can
easily restore data from backup files, HPE Foundation Care Next Business Day Exchange is a costefficient and convenient alternative to onsite support.
Replacement products or parts are new or equivalent to new in performance.
In addition, HPE Foundation Care Next Business Day Exchange provides electronic access to related
product and support information, enabling any member of your IT staff to locate commercially available
essential information.
For more information on HPE Foundation Care Next Business Day Exchange Service, see the Hewlett
Packard Enterprise website.
Optimum environment
When installing the system, select a location that meets the environmental standards.
•
•
Temperature requirements
Power requirements
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
Configuration
Temperature
System with no modules installed
Operating temperature of up to 60°C (140°F)
WiFi option without extended ambient temperature
support
0°C to 45°C (32°F to 113°F)
WiFi option with extended ambient temperature support -20°C to 60°C (-4°F to 140°F)
3G option
-20°C to 45°C (-4°F to 113°F)
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, see the product rating label or the user documentation supplied with that option.
For more information on power requirements, see "Power supply specifications."
14
Setup
Installing hardware options
Install any hardware options before initializing the system. For options installation information, see the
option documentation. For system-specific information, see "Hardware options installation."
Installing the operating system
The HPE Edgeline gateways are standard, Intel-based PC server systems. However, the system does not
include a CD or DVD-ROM device for installing the OS. To install a supported operating system in the
system, you can use one of the following methods:
•
•
•
Installing using a USB key with an ISO image
Installing using local media
Installing using PXE boot via network
Installing OS using a USB key
To install an OS using a USB key, you must perform the following procedures:
•
•
Create an ISO-imaged USB key
Install the OS using the imaged USB key
Create an ISO-imaged USB key
Procedure
1.
2.
3.
On a separate workstation, download the RUFUS utility.
Download the portable option of the RUFUS utility.
Run the RUFUS utility.
Installing hardware options
15
4.
16
Setup
Insert a USB drive into the workstation.
The RUFUS utility will automatically detect the USB drive and display the drive details.
5.
6.
7.
Select ISO image from the Create a bootable disk using drop-down.
Click the disk icon, and select the ISO image of the required OS.
Confirm that Standard Windows installation is selected.
Setup
17
8.
Click the Start button to begin the USB key imaging process.
It will take approximately 15 minutes for the imaging process to complete.
9. Click the Close button to close the RUFUS utility.
10. Safely remove the imaged USB key from the workstation.
Install OS using the imaged USB
Prerequisites
The system should be powered off before starting this procedure.
Procedure
18
1.
2.
3.
4.
Insert the USB key into the system.
Power up the system.
Access the System BIOS settings.
Navigate to the Boot tab.
5.
For information on navigating the BIOS menu, see Navigating and modifying menu options.
Select Hard Drive BBS Priorities.
Install OS using the imaged USB
6.
Select Boot Option #1 under Boot Option Priorities.
7.
A menu for selecting the Boot Option #1 is displayed.
Select the USB key as Boot Option #1.
Setup
19
8.
9.
10.
11.
20
Setup
Press the Escape key.
Navigate to the Save & Exit tab.
Select Boot Override.
Select the USB key option.
12. Press Enter.
13. Follow the OS installation prompts to complete the OS installation on the device.
Wait for the OS installation to complete.
14. Remove the USB key from the system.
The OS installation from the USB key is complete. The system boots from the new HDD at reboot.
Installing OS using local media
You can use local media such as a USB CD, DVD, or disk drive with installation media to install the OS.
To install the OS, access the System BIOS settings.
The last BIOS screen will enable you to select your installation media, temporarily overriding the default
boot order.
Registering the product
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
Installing OS using local media
21
Hardware options installation
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website.
Installing the 3G module
Procedure
1. Power down the gateway.
2. Dismount the gateway.
CAUTION:
DO NOT remove the top access panel under any circumstance. Removing the top access panel
can harm the heatsink or void the warranty to the equipment.
3. Remove the bottom access panel.
NOTE:
The 3G module can be installed in either of the two PCI slots. If there is only one 3G module
installed, Hewlett Packard Enterprise recommends installing in the slot on the right.
NOTE:
If you are installing a module that requires USB routing, install the module in the full-height PCIe
slot. The half-height PCIe slot on the system board does not support USB signal.
WA
N
WAN
4. Using a T-10 Torx screwdriver, install the module with the two screws.
5. Connect the two antenna cables to the antenna connectors on the 3G module.
22
Hardware options installation
WAN
WA
N
6. Install the bottom access panel.
7. Mount the gateway.
8. Power up the gateway.
Installing the WiFi/WLAN module
Procedure
1. Power down the gateway.
2. Dismount the gateway.
CAUTION:
DO NOT remove the top access panel under any circumstance. Removing the top access panel
can harm the heatsink or void the warranty to the equipment.
3. Remove the bottom access panel.
4. Remove the drive tray.
5. Using a T-10 Torx screwdriver, install the WiFi module with the two screws.
N
A
WL
WLAN
Installing the WiFi/WLAN module
23
6. Connect the two antenna cables to the antenna connectors on the WiFi module.
AN
WL
7. Install the bottom access panel.
8. Mount the gateway.
9. Power up the gateway.
24
Hardware options installation
W
N
LA
Software and configuration utilities
Supported operating systems and drivers matrix
The following operating systems are supported.
Operating system
Device driver required
Windows Server R2 2012
Yes
Windows 7 x64 (non-IoT)
Yes
Windows 8.1 x64 (non-IoT)
Yes
Windows 10 x64 (non-IoT)
Yes
CentOS 6.7
No
CentOS 7.2
No
For more information about operating systems, see the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
You can download the latest device drivers from the Hewlett Packard Enterprise Support Center website
(http://www.hpe.com/support/hpesc).
System BIOS
Updating system BIOS
Prerequisites
Product entitlement is required to perform updates.
You can download the latest system BIOS, whenever updates are available, from the Hewlett Packard
Enterprise website.
For more information on product entitlement, and accessing product updates, see "Accessing updates."
Using the system BIOS to configure system and troubleshoot issues
The system can be set up and configured through the system BIOS. The system BIOS also has options
for restoring default configurations and resetting the system. The setup information is stored in the
battery-backed CMOS, therefore it retains the setup information even when the power is turned off.
For more information, see "Setting up the system BIOS."
Accessing the system BIOS
Procedure
1. Connect KVM to the system.
2. Power up the system.
3. Press the Delete key or the F2 key.
The BIOS Main tab is displayed.
Software and configuration utilities
25
Setting up the system BIOS
BIOS menu components
The BIOS menu has the following frames:
•
•
•
Left frame—Displays the sub menu. Only the sub-menu options in blue can be modified. When an
option is selected in the left frame, it is highlighted in white.
Top right frame—Displays information about the sub-menu option selected.
Bottom right frame—Displays the keys to use to make changes to the selected sub menu.
Navigating and modifying menu options
Procedure
1.
2.
3.
4.
5.
6.
Access the system BIOS.
Press the right arrow key to navigate to the tab to modify.
Press the up and down arrow keys to navigate to the sub-menu options on the left frame.
When you reach a sub-menu option to modify, press the Enter key.
Press the + key or the - key to modify the setting selected.
Do one of the following:
•
•
Press the F4 key to save the new setting and exit.
Press the Esc key to exit without saving.
Main tab
26
Setting up the system BIOS
Setting the System Date and System Time
Procedure
1.
2.
3.
4.
5.
Access the system BIOS Main tab.
Press the up and down arrow keys to navigate to the sub-menu options on the left frame.
When you reach a sub-menu option to modify, press the Enter key.
Press the Tab key or the arrow keys to navigate the fields.
Enter the new values.
The date must be entered in the MM/DD/YY format. The time must be entered in the HH:MM:SS
format.
6. Do one of the following:
•
•
Press the F4 key to save the new values and exit.
Press the Esc key to exit without saving.
Advanced tab
The Advanced tab has the following menu options:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
PCI Subsystem Settings
ACPI Settings
S5 RTC Wake Settings
CPU Configuration
SATA Configuration
Intel(R) Rapid Start Technology
PCH-FW Configuration
AMT Configuration (not active)
USB Configuration
Embedded Controller Configuration
IT8768 Super IO Configuration
Serial Port Console Redirection
Network Stack
Intel(R) Ethernet Connection
Setting the System Date and System Time
27
PCI Subsystem Settings
The PCI Bus driver version and common settings are displayed, including:
•
•
•
•
•
PCI Latency Timer—Displays value programmed into the PCI Latency Timer Registry
VGA Palette Snoop—Enables or disables VGA palette register snooping
PERR# Generation—Enables or disables the PCI device to generate PERR#
SERR# Generation—Enables or disables the PCI device to generate SERR#
PCI Express Settings:
◦
◦
◦
◦
◦
◦
◦
◦
◦
◦
◦
28
Relaxed Ordering—Enables or disables PCI Express device relaxed ordering
Extended Tag—Enables user to set the PCI Express device to use an 8-bit tag field as a requester
No Snoop—Enables or disables PCI Express device No Snoop option
Maximum Payload—Enables user to set maximum payload of PCI Express device, or allow the
system BIOS to select the value (Auto)
Maximum Read Request—Enables user to set maximum read request size of PCI Express device
or allow the system BIOS to select the value (Auto)
ASPM Support—Enables user to set the ASPM level
Extended Synch—Enables user to allow the generation of extended synchronization patterns.
Link Training Retry—Enables user to define the number of retry attempts the software will make
to retrain the link if previous training attempt was unsuccessful
Link Training Timeout (uS)—Enables user to define the number of microseconds the software will
wait before polling 'Link Training' bit in Link Status register. Values range from 10 to 10,000.
Unpopulated Links—Enables user to set to 'Disable Link' in order to save power by unpopulating
the PCI Express links
Restore PCIE Registers—Enables user to restore PCI Express device configurations. Enabling
might cause issues with other hardware components.
PCI Subsystem Settings
ACPI Settings
•
•
•
•
•
•
Enable ACPI Auto Configuration—Enables or disables BIOS ACPI auto configuration
Enable Hibernation—Enables or disables the system's ability to hibernate
ACPI Sleep State—Enables user to set the ACPI sleep state
Lock Legacy Resources—Enables or disables the lock of legacy devices' resources
S3 Video Repost—Enables or disables S3 video repost
ACPI Low Power S0 Idle—Enables or disables system wake on alarm event by items settings
S5 RTC Wake Settings
Wake system with fixed time—Enables or disables system wake on alarm event
CPU Configuration
General CPU configuration values and settings are displayed, including:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Hyper Threading—Enables or disables Intel Hyper Threading technology
Active Processor Cores—Enables user to set the number of processor cores that should be active
Limit CPUID Maximum—Enables user to limit the maximum value of CPUID
Execute Disable Bit—Enables or disables the No-Execution page protection technology
Intel Virtualization Technology—Enables or disables Intel’s virtualization technology
Hardware Prefetcher—Enables or disables the hardware pre-fetcher feature
Adjacent Cache Line Prefetch—Enables or disables the adjacent cache line pre-fetch feature
CPU AES—Enables or disables CPU Advanced Encryption Standard instructions
Boot performance mode—Enables user to select the performance state that the BIOS will set before
OS handoff
EIST—Enables or disables Intel SpeedStep
Turbo Mode—Enables or disables Turbo mode
Energy Performance—Enables user to optimize performance and power savings
CPU C-states—Enables or disables CPU C-states
ACPI CTDP BIOS—Enables or disables the ACPI CTDP BIOS support
Configurable TDP Level—Enables user to allow reconfiguration of TDP levels based on current
power and thermal delivery capabilities of the system
Config TDP LOCK—Enables user to lock the Config TDP Control register
SATA Configuration
•
•
•
•
•
SATA Controller(s)—Enables or disables the SATA controllers
SATA Mode Selection—Enables user to select the mode of SATA controllers
Aggressive LPM Support—Enables or disables the aggressive LPM support
SATA Controller Speed—Enables user to select the mode of SATA controller speed
Software Feature Mask Configuration—Enables or disables storage features
Each SATA port is displayed with the following information and options:
•
•
•
•
•
Software Preserve
Port #—Enables or disables the SATA port
Hot Plug—Enables or disables the hot plug
External SATA—Enables or disables the external SATA
SATA Device type—Enables user to select the mode of SATA device type
Intel(R) Rapid Start Technology
Intel(R) Rapid Start Technology—Enables or disables Rapid Start Technology, if supported
ACPI Settings
29
PCH-FW Configuration
The ME technology parameters are displayed, including:
•
•
•
•
•
•
ME Firmware Version—Displays the current firmware version
ME Firmware Mode—Displays the current firmware mode
ME Firmware Type—Displays the current firmware type
ME Firmware SKU—Displays the current firmware SKU
PTT Capability/State—Displays the PTT capability and state
Firmware Update Configuration—Enables or disables ME firmware image re-flash function
USB Configuration
The USB configuration and device options are displayed, including:
•
•
•
•
•
•
•
•
Legacy USB Support—Enables user to set support for legacy USB. Auto option disables legacy
support if no USB devices are connected.
USB 3.0 Support—Enables or disables USB 3.0 support
XHCI Hand-Off—Offers user a workaround for the OS without XHCI hand-off support. The XHCI
ownership change should be claimed by the XHCI driver.
EHCI Hand-Off—Offers user a workaround for the OS without EHCI hand-off support. The EHCI
ownership change should be claimed by the EHCI driver.
USB Mass Storage Driver Support—Enables or disables mass storage support
USB transfer time-out—Enables user to set the time-out value for control, bulk, and interrupt
transfers
Device reset time-out—Enables user to set the USB mass storage device start unit command timeout value
Device power-up delay—Enables user to set the maximum time the device will take before it properly
reports itself to the Host Controller. 'Auto' uses default value: for a Root port it is 100 ms: for a Hub
port the delay is taken from Hub descriptor.
Embedded Controller Configuration
The EC firmware version and general functions are displayed, including:
•
•
EC Power Saving Mode—Enables user to set the EC power saving mode
EC Watchdog Function—Enables user to set the EC watchdog timer
IT8768 Super IO Configuration
The Super Chip configuration details are displayed, including:
•
•
Serial Port 1 Configuration—Enables user to configure serial port 1
Serial Port 2 Configuration—Enables user to configure serial port 2
Serial Port Console Redirection
The COM1 settings and console redirection settings are displayed, including:
•
•
Console Redirection—Enables or disables console redirection for Microsoft Windows EMS
Console Redirection Settings—Enables user to set configuration console redirection detail settings
Network Stack
Network Stack—Enables or disables the UEFI network stack
Intel (R) Ethernet Connection
The Port Configuration Menu information is displayed, including:
30
PCH-FW Configuration
•
•
•
NIC Configuration—Enables user to configure the boot protocol, wake on LAN, link speed, and VLAN
details
Blink LEDs—Enables user to identify the physical network port by flashing the associated LED
Link Status—Displays the link status (connected or disconnected)
Chipset tab
The Chipset tab has the following sub-menu options:
•
•
PCH-IO Configuration
System Agent (SA) Configuration
PCH-IO Configuration
•
PCI Express Configuration—Displays PCIE1~PCIE8 root port detail configuration settings:
◦
◦
◦
◦
•
PCI Express Clock Gating—Enables or disables PCI Express Clock Gating for each root port
DMI Link ASPM Control—Enables or disables the DMI Link ASPM Control
DMI Link Extended Synch Control—Enables user to configure the Mini PCI Express setting
PCIe-USB Glitch W/A—Enables or disables PCIe-USB Glitch workaround for bad USB devices
connected behind the PCIE/PEG Port.
◦ PCI Root Port Function Swapping—Enables or disables PCI Express root port function swapping
◦ Subtractive Decode—Enables or disables subtractive decode
◦ PCI Express Root Port 1/2/3/6—Enables user to configure PCI express root port 1/2/3/6 setting
USB Configuration—Displays configuration of USB functions:
◦
◦
USB Precondition—Enables or disables USB precondition. Precondition work on the USB host
controller and root ports for faster enumeration.
XHCI Mode—Enables user to select the mode of operation of XHCI mode
Chipset tab
31
◦
•
•
XHCI Idle L1—Enables or disables XHCI Idle L1. The XHCIIDLE L1 can be set to disabled for LPTLP Ax stepping to work around USB 3. 0 hot plug failure after 1 hot-plug removal.
◦ BTCG—Enables or disables trunk clock gating
◦ USB Ports Per-Port Disable Control—Enables or disables USB ports per-port disable control
PCH Azalia Configuration—Displays configuration of azalia functions
LAN 1/2 controller—Enables or disables the LAN 1/2 controller:
•
•
•
•
◦ LAN 1/2 PXE Rom—Enables or disables PXE Rom for LAN 1/2
◦ Wake on LAN—Enables or disables LAN1 wake up from sleep state
PCIE Wake from S5—Enables or disables PCIE device wake up from S5
USB Wake From S4 Support—Enables or disables USB to wake the system from S4
SLP_S4 Assertion Width—Enables user to set a delay
Restore AC Power Loss—Enables user to set off, on, and last state
System Agent (SA) Configuration
•
•
VT-d—Enables or disables VT-d
Graphics Configuration:
◦
◦
◦
◦
◦
◦
◦
◦
•
Graphics Turbo IMON Current—Enables user to select the graphics turbo IMON current
Primary Display—Enables user to select primary display
Internal Graphics—Enables or disables IGD
Aperture Size—Enables user to select aperture size
DVMT Pre-Allocated—Enables user to select DVMT pre-allocated memory size
DVMT Total Gfx Mem—Enables user to select DVMT total memory size
Gfx Lower Power Mode—Available for SFF only. Enables user to lower the graphics power mode.
LCD Control:
Primary IGFX Boot Display—Enables user to select boot display device at post stage
Memory Configuration:
Memory Information—Displays memory configuration parameters
Boot tab
The Boot tab has the following sub-menu options:
•
•
•
•
•
•
•
32
Setup Prompt Timeout—Displays the number of seconds to wait for setup activation key
Bootup NumLock State—Enables to select the keyboard NumLock state
Quiet Boot—Enables or disables the Quiet Boot option
UEFI Boot—Enables or disables the ability to boot from UEFI devices
Boot Option Priorities—Enables user to set the system boot priority order
Hard Drive BBS Priorities—Enables user to set the order of legacy devices
CSM parameters —Enables user to set the order of legacy devices
System Agent (SA) Configuration
CSM parameters
•
•
•
•
•
•
Launch CSM—Enables or disables CSM launch
Boot option filter—Enables user to select which devices the system can boot to
Launch PXE OpROM policy—Enables user to control the execution of UEFI and legacy PXE Option
ROM
Launch Storage OpROM policy—Enables user to control the execution of UEFI and legacy Storage
Option ROM
Launch Video OpROM policy—Enables user to control the execution of UEFI and legacy Video
Option ROM
Other PCI device ROM priority—Enables user to define which Option ROM to launch for PCI devices
other than network, mass storage, or video
Security tab
The Security tab has the following sub-menu options:
•
•
•
•
Administrator password—Enables user to set the administrator password
User password—Enables user to set the user password
HDD Security configuration—Enables user to set the HDD password
Secure Boot menu —Enables user to customize the secure boot settings
CSM parameters
33
Secure Boot
The system mode and secure boot configuration is displayed, including the following:
•
•
•
Secure Boot—Enables or disables Secure Boot
Secure Boot Mode—Secure Boot mode selector. Enables user to change the image execution policy
and manage secure boot keys
Key Management—Enables experienced users to modify secure boot variables:
◦
◦
◦
◦
◦
◦
◦
◦
Default Key Provision—Enables user to install factory default secure boot keys when the system
is in Setup mode
Enroll All Factory Default Keys—Enables user to force system into User mode after reboot
Save All Secure Boot Variables—Enables user to store the content of each secure boot variable
to file system root folder
Platform Key—Enables user to delete or set new Platform Key
Key Exchange Key—Enables user to delete, set, or append Key Exchange Key
Authorized Signatures—Enables user to delete, set, or append DB
Authorized Timestamps—Enables user to delete, set, or append DBT
Forbidden Signatures—Enables user to delete, set, or append DBX
Save & Exit tab
The Save & Exit menu tab includes the following menu options:
•
•
•
•
•
34
Save Changes and Exit—Enables user to exit system setup after saving changes
Discard Changes and Exit—Enables user to exit system setup without saving any changes
Save Changes and Reset—Enables user to reset the system after saving the changes
Discard Changes and Reset—Enables user to reset the system without saving the changes
Save Changes—Enables user to save changes made so far to any of the options
Secure Boot
•
•
•
•
•
Discard Changes—Enables user to discard changes made so far to any of the options
Restore Defaults—Enables user to restore/load default values for all the options
Save as User Defaults—Enables user to save the changes made so far as user defaults
Restore User Defaults—Enables user to restore the user defaults to all the options
Boot Override—Enables user to override your boot priority
Software and configuration utilities
35
Troubleshooting
Troubleshooting resources
The HPE Edgeline EL10 Intelligent Gateway Maintenance and Service Guide includes additional
troubleshooting resources and is available on the Hewlett Packard Enterprise website http://
www.hpe.com/info/edgeline-docs.
36
Troubleshooting
Battery
Battery specifications
Feature
Specification
Type
CR2032 RTC batteries with a rating of 210 mAh
Power
Battery RTC circuitry draws 2uA when in use (system off)
Maximum Battery
Life Cycle
210 mAh/2 uAh = 10,5000 hours
Maximum Battery
Life Cycle under
Storage Mode
105000 hours/(365 x 24) = 11.98 years
Maximum Battery
Life Cycle under
Operation Mode
105000 hours/(365 x (24-8)) = 17.97 years
(Battery in Storage Mode - System Powered Off all day, RTC battery is in use)
(Battery in Operation Mode - System Power On, 8 hours/day, RTC circuitry does
not use battery power when system is on)
Battery
37
Warranty and regulatory information
Warranty information
To view the warranty for your product, see the Safety and Compliance Information for Server, Storage,
Power, Networking, and Rack Products document, available at the Hewlett Packard Enterprise Support
Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional warranty information
HPE ProLiant and x86 Servers and Options www.hpe.com/support/ProLiantServers-Warranties
HPE Enterprise Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for
Server, Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise
Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts
Additional regulatory information
Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC
No 1907/2006 of the European Parliament and the Council). A chemical information report for this product
can be found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data,
including RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product
recycling, and energy efficiency, see:
www.hpe.com/info/environment
Belarus Kazakhstan Russia marking
Manufacturer and Local Representative Information
Manufacturer information:
•
Hewlett Packard Enterprise Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.
Local representative information Russian:
•
38
Russia:
Warranty and regulatory information
•
Belarus:
•
Kazakhstan:
Local representative information Kazakh:
•
Russia:
•
Belarus:
•
Kazakhstan:
Manufacturing date:
The manufacturing date is defined by the serial number.
CCSYWWZZZZ (serial number format for this product)
Valid date formats include:
•
•
YWW, where Y indicates the year counting from within each new decade, with 2000 as the starting
point; for example, 238: 2 for 2002 and 38 for the week of September 9. In addition, 2010 is indicated
by 0, 2011 by 1, 2012 by 2, 2013 by 3, and so forth.
YYWW, where YY indicates the year, using a base year of 2000; for example, 0238: 02 for 2002 and
38 for the week of September 9.
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Turkey RoHS material content declaration
39
Japanese certification mark for 3G module
40
Japanese certification mark for 3G module
Specifications
Environmental specifications
Specification
Value
Temperature range1
—
Operating
-20°C to 60°C (-4°F to 140°F) with 0.7 m/s air flow
with extended temperature peripherals
0°C to 45°C (32°F to 113°F) with 0.7 m/s air flow
with extended temperature peripherals
Non-operating
-40°C to 85°C (-40°F to 185°F)
Relative humidity (noncondensing)
95% relative humidity at 40°C
1
All temperature ratings shown are for sea level. An altitude derating of 1.0°C per 304.8 m (1.8°F per
1000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. Maximum rate of change is 20°C
per hour (36°F per hour).
Mechanical specifications
Specification
Value
Length
26.45 cm (10.41 in)
Width
13.30 cm (5.24 in)
Depth
7.51 cm (2.96 in)
Weight
2.72 kg (6.0 lb)
Power supply specifications
Specification
Value
AC input to power supply requirements
Rated input voltage
100 to 240 VAC
Rated input frequency
50 Hz to 60 Hz
Rated input current
2.0 A
DC direct input requirements
Rated input voltage
9 to 36 VDC (1.5 KV isolated)
Rated input frequency
>10.9V for full power
Rated input current
~12.5 A (@ 12 VDC)
Power supply output
Rated output voltage
19.0 V
Rated output current
7.89 A
Specifications
41
Power consumption specifications
Specification
Value
Typical
70 W with full load on PoE1
Maximum
35 W
1
42
The four-port PoE power budget is 30 W in total. Each PoE port supports up to <15 W at 802.3af Class
3.
Power consumption specifications
Websites
General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/EIL
Single Point of Connectivity Knowledge (SPOCK) Storage
compatibility matrix
www.hpe.com/storage/spock
Storage white papers and analyst reports
www.hpe.com/storage/whitepapers
For additional websites, see Support and other resources.
Websites
43
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
•
http://www.hpe.com/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center
website:
http://www.hpe.com/support/hpesc
Information to collect
•
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product name, model or version, and serial number
Operating system name and version
Firmware version
Error messages
Product-specific reports and logs
Add-on products or components
Third-party products or components
Accessing updates
•
•
•
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software
downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to
the Hewlett Packard Enterprise Support Center More Information on Access to Support Materials
page:
www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HPE Passport set up with relevant
entitlements.
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a
CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your
44
Support and other resources
convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized service
provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair
Remote support
Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware event
notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution based on your
product's service level. Hewlett Packard Enterprise strongly recommends that you register your device for
remote support.
If your product includes additional remote support details, use search to locate that information.
Remote support and Proactive Care information
HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service:
Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced
service: Supported products list
www.hpe.com/services/
proactivecareadvancedsupportedproducts
Proactive Care customer information
Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted
Remote support
45
Acronyms and abbreviations
ACPI
Advanced Configuration and Power Interface
AES
Advanced Encryption Standard
AMT
Active Management Technology
ASPM
active state power management
Azalia
Intel high-definition audio
BBS
BIOS Boot Specification
CPUID
CPU identification
CSM
Compatibility Support Module
cTDP
configurable Thermal Design Power
DMI
Desktop Management Interface
DVMT
dynamic video memory technology
EHCI
Enhanced Host Controller Interface
EIST
Enhanced Intel SpeedStep Technology
EMS
Emergency Management Services
GFX
graphics
IGD
Integrated Graphics Device
IGFX
integrated graphics
IMON
46
Acronyms and abbreviations
Load Current Monitor
LPM
Link Power Management
ME
Management Engine
PCH
Platform Controller Hub
PCI
peripheral component interconnect
PCI Express
Peripheral Component Interconnect Express
PCIe
Peripheral Component Interconnect Express
PoE
Power over Ethernet
PTT
Push-to-Talk
PXE
preboot execution environment
RTC
real-time clock
TDP
Thermal Design Power
UEFI
Unified Extensible Firmware Interface
VT-d
Intel Virtualization Technology for Directed I/O
xHCI
Extensible Host Controller Interface
Acronyms and abbreviations
47
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us
improve the documentation, send any errors, suggestions, or comments to Documentation Feedback
(docsfeedback@hpe.com). When submitting your feedback, include the document title, part number,
edition, and publication date located on the front cover of the document. For online help content, include
the product name, product version, help edition, and publication date located on the legal notices page.
48
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