Oracle® Hospitality Suite8

Oracle® Hospitality Suite8

Oracle

®

Hospitality Suite8

Install Shield

Release 8.9.6.0

February 2016

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Contents

Preface ........................................................................................................................... 5

Audience ............................................................................................................................ 5

Customer Support ............................................................................................................. 5

Documentation .................................................................................................................. 5

Revision History ................................................................................................................ 5

1 Suite8 Install Shield ................................................................................................. 7

Introduction ....................................................................................................................... 7

Microsoft Windows7 ......................................................................................................... 7

Microsoft Windows 8/8.1 ................................................................................................. 7

Microsoft Windows Server 2012 R1/R2 ........................................................................... 7

Oracle Client Version......................................................................................................... 7

2 Suite8 Setup ............................................................................................................. 9

Prerequisites ....................................................................................................................... 9

Preparing the Installation .................................................................................................. 9

Verify Event Logs .............................................................................................................. 9

Configure Regional settings .............................................................................................. 9

Enable the .NET Framework 3.5 (2.0) feature (Windows 7) .......................................... 10

Enable the .NET Framework 4.x, 3.5 (2.0) feature (Windows 8/8.1) ............................ 11

Enable the .NET Framework 4.x, 3.5 (2.0) feature (Windows Server 2012 R1/R2)...... 12

Disable the Firewall ......................................................................................................... 16

Disable User Access Control ........................................................................................... 17

Getting Started ................................................................................................................. 18

Client/Workstation Installation ..................................................................................... 20

Suite8 Leisure ................................................................................................................... 20

Oracle Server, Oracle Instance and Version Control Installation ................................. 20

Translation Studio ........................................................................................................... 20

Suite8 Homepage ............................................................................................................. 20

XML Interface................................................................................................................... 20

Install Oracle SQL Developer.......................................................................................... 20

Crystal Reports 12 Runtime ............................................................................................ 20

Oracle Server Maintenance Jobs Installation ................................................................. 20

3 Installation of Suite8 Client ................................................................................... 21

Enable the Firewall .......................................................................................................... 33

Enable User Access Control ............................................................................................ 34

Change the User Access Rights for the Oracle Client/Suite8 Client files .................... 35

4 Installation of the Suite8 Database ......................................................................... 37

Oracle Database Control ................................................................................................. 61

Enable the Firewall .......................................................................................................... 63

Enable User Access Control ............................................................................................ 65

Change the User Access Rights for the Oracle Database files ....................................... 65

How to import SUITE8 Data export into Oracle Database with Multilingual Support

(UNICODE) ...................................................................................................................... 66

3

Change System Environment for Oracle Database (64-bit ) & Oracle Client (32-bit) .. 68

Using Suite8 Database Server Shares ............................................................................. 70

5 Install Oracle Server Maintenance Jobs ................................................................. 75

Verify Scheduled Tasks ................................................................................................... 86

4

Preface

Preface

Audience

The installation guide for the Suite8 Install Shield is intended for system administrators and support familiar with Suite8.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL: http://www.micros.com/Support

When contacting Customer Support, please provide the following:

 Product version and program/module name

 Functional and technical description of the problem (include business impact)

 Detailed step-by-step instructions to re-create

Exact error message received

Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com

Revision History

Date

March, 2010

December, 2010

September, 2011

October, 2012

February, 2013

July, 2013

July, 2013

January, 2014

March, 2014

Description of Change

8.8.2.0 - New

8.8.4.1 - Added Oracle 11gR2

8.9.0.3 - Updated for new install shield and added training version short cut start parameter

8.9.2.3 - Updated for 8.9.2.3

8.9.3.0 - Updated for 8.9.3.0

Suite8 Client Setup updated

Oracle DB Setup updated

8.9.4.0 - Updated for 8.9.4.0

Suite8 Version Control added

8.9.4.0 - Update to Suite8 homepage system requirements

8.9.4.3 - Updated for 8.9.4.3

Windows 8 Support added

Oracle DB Setup updated

8.9.5.0 - Updated for 8.9.5.0

Oracle DB Setup updated

Suite8 Version Control updated

5

July, 2014

November, 2014

January, 2015

8.9.5.1 - Update for 8.9.5.1

Added Oracle 12cR1

Added Windows Server 2012

8.9.5.3 - Update for 8.9.5.3

Added Oracle Policies

8.9.6.0 - Update for 8.9.6.0

Added UNICODE Support

6 Preface

1 Suite8 Install Shield

Introduction

The Suite8 installation shield offers a complete installation of Oracle Schema with

Oracle11gR2/Oracle12cR1 Database, MICROS-Fidelio Suite8 with Oracle 11gR2/Oracle 12cR1

Client (32-bit) as well as Translation Studio, Suite8 Homepage, XML Interface, Oracle SQL

Developer, Crystal Reports 12 Runtime and Oracle Database Maintenance.

When choosing Oracle Server, Instance and Schema installation, the install shield takes care of all

Oracle settings for the Server and prepares the installation of the correct version 8, please make sure to have the Oracle DVD ready or download the Oracle Installation DVD’s from the Micros

Fidelio FTP Server. The Install Shield supports different RAM Sizes. It reads real memory size, therefore no additional questions about memory are being asked with the install shield for version

8.9.5.3.

Microsoft Windows7

Oracle Database releases ‘9iR2 (9.2.0.x), 10gR1 (10.1.0.x), and 11gR1 (11.1.0.x)’ are not certified or supported to install or run on Microsoft Windows 7.

Microsoft Windows 7 certification starts with ‘Oracle Database 11gR2 (11.2.0.1)’. That means that the Oracle Database 11gR2 is the first Oracle Database product certified and supported to install and run on Microsoft Windows 7.

Recently, Oracle 10.2.0.5 has also been certified to run on Windows 7, but is End-of-Life (July 2013).

Microsoft Windows 8/8.1

Oracle Database releases ‘9iR2 (9.2.0.x), 10gR1 (10.1.0.x), 11gR1 (11.1.0.x) and 11gR2 (<=11.2.0.3)’ are not certified or supported to install or run on Microsoft Windows 8/8.1. Oracle Database release 10gR2 is End-of-Life (July 2013).

Microsoft Windows 8/8.1 certification starts with Oracle Database 11gR2 (11.2.0.4) and Oracle

Database 12cR1 (12.1.0.1/12.1.0.2).

We recommend using Oracle Database Version 11gR2 (11.2.0.4) for Microsoft Windows 8/8.1.

Microsoft Windows Server 2012 R1/R2

Oracle Database releases ‘9iR2 (9.2.0.x), 10gR1 (10.1.0.x), 10gR2 (10.2.0.x), 11gR1 (11.1.0.x) and

11gR2 (<=11.2.0.3)’ are not certified or supported to install or run on Microsoft Windows Server

2012 R1/R2.

Microsoft Windows Server 2012 R1/R2 certification starts with ‘Oracle Database 11gR2 (11.2.0.4) and Oracle Database 12cR1 (12.1.0.1).

We recommend using Oracle Database Version 12cR1 (12.1.0.2) for Microsoft Windows Server 2012

R1/R2.

Oracle Client Version

The Oracle Client versions 11gR2 (11.2.0.4, 32-bit) and 12cR1 (12.1.0.1/12.1.0.2, 32-bit) are compatible with Windows 7, Windows 8/8.1/8.1, Windows Server 2008 R2 and Windows Server

2012 R1/R2.

Note: Oracle Client Version 12cR1 (12.1.0.1/12.1.0.2) is not yet certificated for MFPOS8 and IFC8 installations. Please use the Oracle Client Version 11gR2 (11.2.0.4).

Suite8 Install Shield 7

2 Suite8 Setup

Prerequisites

Please refer to the Suite8 Software Description and Suite8 System Requirements available on the

Suite8 SharePoint or FTP Server.

Preparing the Installation

The following steps are required for the Oracle Client/Database installation:

Verify Event Logs

1. Verify that there are no errors in the event log file. The Oracle installation should not be started if there are system errors listed in the event log which could stop Oracle running.

2. Open a command prompt, use the option Run as administrator and type eventvwr.msc to launch the Event Viewer utility.

Configure Regional settings

The Windows regional settings should be configured using English (United States).

1. Open a command prompt, using the option Run as administrator and type intl.cpl to launch the Region utility.

2. Select the Formats tab. In the Format option select English (United States). Click OK to save changes.

Suite8 Setup 9

Note: The language must be set to English (United States) for the Oracle Client installation. When the installation has been completed this should be changed back to the local language.

Enable the .NET Framework 3.5 (2.0) feature (Windows 7)

You can enable the .NET Framework 2.0/3.0/3.5 through the Control Panel.

1. Open a command prompt, using the option Run as administrator and type appwiz.cpl to launch the Programs and Features utility.

2. In the Programs and Features panel, select the option Turn Windows features on or off

(upper left hand corner of the window).

10

3. Select the feature .NET Framework 3.5 (includes .NET 2.0 and 3.0) in the Windows Features window and click OK to save the changes.

Suite8 Setup

Enable the .NET Framework 4.x, 3.5 (2.0) feature (Windows 8/8.1)

You can enable the .NET Framework 2.0/3.0/3.5/4.0/4.5 through the Start screen.

1. Open the Start screen and search for Programs and Features. Launch the Programs and

Features utility.

2. In the Programs and Features panel, select the option Turn Windows features on or off

(upper left hand corner of the window).

3. Select the feature .NET Framework 3.5 (includes .NET 2.0 and 3.0) and .NET Framework 4.5 in the Windows Features window and click OK to save the changes.

Suite8 Setup 11

Enable the .NET Framework 4.x, 3.5 (2.0) feature (Windows Server

2012 R1/R2)

You can enable the .NET Framework 2.0/3.0/3.5/4.0/4.5 through the Start screen.

1. Open the Start screen and search for Server Manager. Launch the Program.

12

2. In the Menu select the option Add Roles and Features (upper right hand corner of the window).

Suite8 Setup

3. Click NEXT to continue.

4. Select the option: Role-based or feature-based installation. Click NEXT to continue.

Suite8 Setup 13

5. Select the option: Select a server from the server pool list and. Mark your Server from the list and click NEXT to continue.

14

6. Click NEXT to continue without selecting any Roles.

Suite8 Setup

7. Select the feature .NET Framework 3.5 (includes .NET 2.0 and 3.0) in the Features window and click NEXT to continue.

8. Mark the option: Restart the destination server automatically if required. Click INSTALL to install the selected features.

Suite8 Setup 15

Disable the Firewall

During the installation, it is necessary to disable the Windows Firewall and UAC (User Account

Control). After the installation they need to be activated again.

1. Open a command prompt (with the option Run as administrator) and type firewall.cpl to launch the Firewall Configuration utility.

2. In the Firewall Control Panel, click Turn Windows Firewall on or off (upper left hand corner of the window).

16

3. Select Turn off Windows Firewall (not recommended) in the Windows Firewall Settings window and click OK to save the changes.

Suite8 Setup

4. Close the Firewall Configuration utility.

Disable User Access Control

1. Start the User Access Control Configuration Assistant by typing the following command:

cd /D c:\windows\system32 useraccountcontrolsettings.exe

2. Turn off the notification by changing the UAC to Never notify. Click OK to save the changes.

Suite8 Setup 17

3. Restart the computer to Turn off the User Account Control.

Getting Started

1. Copy the Install shield files to a temporay directory, such as C:\INSTALL

2. To start the Suite8 installation, select the setup.exe from the Suite8 install directory. From the drop-down menu, select Run as Administrator….

18

3. Click Next to continue.

Suite8 Setup

4. Select the type of installation:

 Client/Workstation Installation

 Suite8 Leisure Installation

 Oracle Server, Oracle Instance and Version Control Installation

 Translation Studio

 Suite8 Homepage

 XML Interface

 Oracle SQL Developer

 Crystal Reports 12 Runtime

 Oracle Server Maintenance Jobs Installation

Suite8 Setup 19

20

Client/Workstation Installation

The client/workstation installation installs and registers all of the Suite8 required components such as Crystal 12 depending on the selection. It also detects if Oracle is installed or not.

Suite8 Leisure

Selecting Suite8 Leisure installs all the required components required to use the program module within the Suite8 application.

Oracle Server, Oracle Instance and Version Control Installation

If the option: ‘Oracle Server, Oracle database and Version Control Installation is selected, a search for an existing Oracle Installation is performed. If none is found then the install shield guides the Oracle Server Installation and creates an Oracle instance/database as well as Suite8

Schemas. All required files for Suite8 Version Control are also installed on the server.

Version Control is a tool to speed up the upgrade process. Once Version Control is active, the

Suite8 program files can be placed in one location on the server and each time a user logs in, a check is performed ensuring that the correct version of the program files is located on the local drive of the machine. If the correct version is not located then it is copied over from the server.

Translation Studio

Selecting Translation Studio installs all required components for using Translation Studio.

Translation Studio is a tool for translating program messages and database contents.

Suite8 Homepage

Selecting Suite8 Homepage installs Suite8 Homepage, the web booking engine.

For system requirements and setup information, please read the documentation for Suite8

Homepage.

XML Interface

Selecting XML Interface installs Suite8 XML Interface. This interface is required for example for

Suite8 Homepage, Hotel Connector and various Interfaces such as VariBon and Hurdle XML

Interface.

Install Oracle SQL Developer

Selecting Oracle SQL Developer installs all components for SQL Developer.

Crystal Reports 12 Runtime

Selecting this option installs Crystal 12 runtime files.

Oracle Server Maintenance Jobs Installation

Selecting this option installs Oracle Backup and Maintenance Jobs and required files.

Suite8 Setup

3 Installation of Suite8 Client

1. Copy the \CD2 directory from the Oracle 12cR1 or 11gR2 DVD to a temporay directory, such as C:\INSTALL

Note: Oracle Client Version 12cR1 (12.1.0.1/12.1.0.2) is not yet certificated for MFPOS8 and

IFC8 installations. Please use the Oracle Client Version 11gR2 (11.2.0.4).

2. Select Client/Workstation Installation and click Next to continue.

3. The Oracle Client Install shield Wizard will be started. Click Next to continue.

Installation of Suite8 Client 21

4. If the Oracle client software is not installed the following message is displayed. Click Yes to continue.

5. Select the path on your hard disk where the Oracle Installation DVD has been copied, such as

C:\INSTALL. Click Next to continue.

22

6. Enter the Oracle home directory for the Oracle Client C:\ORACLE. Click Next to continue.

Installation of Suite8 Client

7. Enter the Server name or IP address for the Oracle Database Server. Click Next to continue.

8. Enter the NLS_LANG parameter which depends on the Operating System Locale. This

Language value will be used for the Oracle communication between Suite8 Client and Oracle

Database.

The default value is: AMERICAN_AMERICA.WE8MSWIN1252.

Click Next to continue.

Installation of Suite8 Client 23

Note: If you want to connect with the Oracle Client to an Oracle Database with Multilingual

support (UNICODE), please use the NLS_CHARACTER_SET: AL32UTF8 (e.g.

AMERICAN_AMERICA.AL32UTF8).

24 Installation of Suite8 Client

Note: The following NLS_LANG values are current supported:

Operating System Locale NLS_LANG Value

Arabic (U.A.E.) ARABIC_UNITED ARAB EMIRATES.AR8MSWIN1256

Bulgarian

Catalan

Chinese (PRC)

Chinese (Taiwan)

Chinese (Hong Kong HKCS)

Chinese (Hong Kong HKCS2001)

Croatian

Czech

Danish

Dutch (Netherlands)

Dutch (Belgium)

English (United Kingdom)

English (United States)

English (United States)

English (United States)

Estonian

Finnish

French (Canada)

French (France)

German (Germany)

Greek

Hebrew

Hungarian

Icelandic

Indonesian

Italian (Italy)

Japanese

Korean

BULGARIAN_BULGARIA.CL8MSWIN1251

CATALAN_CATALONIA.WE8MSWIN1252

SIMPLIFIED CHINESE_CHINA.ZHS16GBK

TRADITIONAL CHINESE_TAIWAN.ZHT16MSWIN950

TRADITIONAL CHINESE_HONG KONG.ZHT16HKSCS

TRADITIONAL CHINESE_HONG KONG.ZHT16HKSCS2001

CROATIAN_CROATIA.EE8MSWIN1250

CZECH_CZECH REPUBLIC.EE8MSWIN1250

DANISH_DENMARK.WE8MSWIN1252

DUTCH_THE NETHERLANDS.WE8MSWIN1252

DUTCH_BELGIUM.WE8MSWIN1252

ENGLISH_UNITED KINGDOM.WE8MSWIN1252

AMERICAN_AMERICA.WE8MSWIN1252

AMERICAN_AMERICA.WE8ISO8859P9

AMERICAN_AMERICA.AL32UTF8

ESTONIAN_ESTONIA.BLT8MSWIN1257

FINNISH_FINLAND.WE8MSWIN1252

CANADIAN FRENCH_CANADA.WE8MSWIN1252

FRENCH_FRANCE.WE8MSWIN1252

GERMAN_GERMANY.WE8MSWIN1252

GREEK_GREECE.EL8MSWIN1253

HEBREW_ISRAEL.IW8MSWIN1255

HUNGARIAN_HUNGARY.EE8MSWIN1250

ICELANDIC_ICELAND.WE8MSWIN1252

INDONESIAN_INDONESIA.WE8MSWIN1252

ITALIAN_ITALY.WE8MSWIN1252

JAPANESE_JAPAN.JA16SJIS

KOREAN_KOREA.KO16MSWIN949

Installation of Suite8 Client 25

Latvian

Lithuanian

Norwegian

Polish

Portuguese (Brazil)

Portuguese (Portugal)

Romanian

Russian

Slovak

Spanish (Spain)

Swedish

Thai

Spanish (Mexico)

Spanish (Venezuela)

LATVIAN_LATVIA.BLT8MSWIN1257

LITHUANIAN_LITHUANIA.BLT8MSWIN1257

NORWEGIAN_NORWAY.WE8MSWIN1252

POLISH_POLAND.EE8MSWIN1250

BRAZILIAN PORTUGUESE_BRAZIL.WE8MSWIN1252

PORTUGUESE_PORTUGAL.WE8MSWIN1252

ROMANIAN_ROMANIA.EE8MSWIN1250

RUSSIAN_CIS.CL8MSWIN1251

SLOVAK_SLOVAKIA.EE8MSWIN1250

SPANISH_SPAIN.WE8MSWIN1252

SWEDISH_SWEDEN.WE8MSWIN1252

THAI_THAILAND.TH8TISASCII

MEXICAN SPANISH_MEXICO.WE8MSWIN1252

LATIN AMERICAN

SPANISH_VENEZUELA.WE8MSWIN1252

TURKISH_TURKEY.TR8MSWIN1254 Turkish

Ukrainian

Vietnamese

UKRAINIAN_UKRAINE.CL8MSWIN1251

VIETNAMESE_VIETNAM.VN8MSWIN1258

9. Select Client with Crystal 12, if you want to install Crystal runtimes during the basis setup.

Please check the version used in your property. Click Next to continue.

Note: Select Client without Crystal runtime, if you would like to install Crystal runtime manually.

26 Installation of Suite8 Client

10. Select either the Professional Edition or the Small Business Edition according to the license code received from Micros-Fidelio GmbH. Click Next to continue.

11. The next screen will display a read me text file detailing the installation process. This read me text contains the information listed under Prerequisites of the Oracle client/workstation installation. Read this information carefully and make sure that all required transactions have been completed. Click Next to continue.

12. The next step prompts with the path for the Fidelio program files, the default is: C:\FIDELIO.

Select Browse to change the default path. Click Next to continue.

Installation of Suite8 Client 27

13. The setup program will create a Start Menu folder: Fidelio Suite8. If you want to create a different folder, select the required program folder from the list or enter the new folder name. Click Next to continue.

28

14. The following step requires the user and complex password to be entered to logon to the

Suite8 live database and create the command line parameters. Click Next to continue.

Note: The

complex password

depends on the used V8LIVE user account password from the

Oracle Database setup process.

Installation of Suite8 Client

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

15. The next step is similar to the previous step, but requires the username and complex password to logon to the Suite8 training database and create the command line parameters. Click Next to continue.

Note: The

complex password

depends on the used V8TRAIN user account password from the

Oracle Database setup process.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of Suite8 Client 29

16. The program folder and runtimes are now created and registered.

30

17. If the Oracle Client was not installed – the setup program will install the Oracle Client.

Installation of Suite8 Client

18. The install shield will register the Suite8 program modules install Crystal Reports 2008

Runtimes SP6.

19. The Oracle Client install shield displays a message upon completion. Click Finish to continue.

Installation of Suite8 Client 31

20. Click Finish to exit the Install shield Wizard.

32 Installation of Suite8 Client

Enable the Firewall

After the installation is completed, it is necessary to enable the Windows Firewall again and turn on the UAC (User Account Control).

1. Open a command prompt (with the option Run as administrator and type firewall.cpl to launch the Firewall Configuration utility.

2. In the Firewall Control Panel, click Turn Windows Firewall on or off (upper left hand corner of the window).

3. Select Turn on Windows Firewall in the Windows Firewall Settings window and click OK to save the changes.

4. Close the Firewall Configuration utility.

Installation of Suite8 Client 33

Enable User Access Control

1. Start the User Access Control Configuration Assistant by typing the following command: cd /D c:\windows\system32 useraccountcontrolsettings.exe

34

2. Turn on the notification by changing the UAC to Default. Click OK to save the changes.

Installation of Suite8 Client

Change the User Access Rights for the Oracle Client/Suite8 Client files

1. Open a command prompt (with the option Run as administrator).

Type the following commands for Oracle 12cR1 client:

cd /D c:\ icacls c:\oracle\12.1.0\client\network\admin\* /grant Users:F /T

/C icacls c:\fidelio\* /grant Users:F /T /C

Type the following commands for Oracle 12cR1 client:

cd /D c:\ icacls c:\oracle\11.2.0\client\network\admin\* /grant Users:F /T

/C icacls c:\fidelio\* /grant Users:F /T /C

Note: For German installations, the following commands are used:

icacls c:\oracle\1x.x.0\client\network\admin\* /grant Benutzer:F

/T /C icacls c:\fidelio\* /grant Benutzer:F /T /C

Installation of Suite8 Client 35

4 Installation of the Suite8 Database

1. Copy the \CD1, \CD4 and CPU directory from the Oracle 12cR1 or 11gR2 DVD to a temporay directory, such as C:\INSTALL.

2. Select Oracle Server, Oracle Instance and Schema Installation and click Next to continue.

3. The Oracle Instance/Schema Setup Wizard will be started. Click Next to continue.

Installation of the Suite8 Database 37

4. The next screen displays a read me text file detailing the installation process. Read this information carefully and make sure that all required transactions have been completed. Click

Next to continue.

5. Select either the Oracle Database/Fidelio Suite8 Version Control or the Fidelio Suite8 Version

Control option. The first option will install the Fidelio Suite8 Version Control, the Oracle database and the Night Auditor Reports Share. The second option will only install the Fidelio

Suite8 Version Control and the Night Auditor Reports Share. Select the first option and click

Next to continue.

38 Installation of the Suite8 Database

6. If the Oracle Database software is not installed the following message is displayed. Click Yes to continue.

7. The next step prompts with the path for the Fidelio Version Control Base directory, the default is: D:\FIDELIO. Select Browse to change the default path. The install shield performs the following tasks:

Creates the following sub directories on the Version Control Base directory (for example:

D:\FIDELIO):

\PROGRAMS

\HTML

\VERSIONCTRL

Copies all the Fidelio Suite8 files to the directories: .\PROGRAMS, .\HTML and

.\VERSIONCTRL and creates a Windows Share: VersionCtrl$ for the Version Control Base directory.

Click Next to continue.

Installation of the Suite8 Database 39

40

8. The following step requires the complex password to be entered for the Windows User account (Suite8.VerCtrl) for the Fidelio Version Control Share/Fidelio Night Auditor Report

Share. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 12 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database

9. The next step prompts with the path for the Fidelio Night Auditor Report Share directory, the default is: D:\MFHOTEL\1MFHOTEL. Select Browse to change the default path. The install shield performs the following tasks:

Creates the following sub directory on the Night Auditor Reports Share directory (for example: D:\MFHOTEL\1MFHOTEL):

\NAReports

Creates a Windows Share: 1MFHOTEL$ for the Night Auditor Report Share directory.

Click Next to continue.

10. Select either the Professional Edition or the Small Business Edition according to the license code received from Micros-Fidelio GmbH. Click Next to continue.

Installation of the Suite8 Database 41

11. The setup program will create a Start Menu folder: Fidelio Suite8. If you want to create a different folder, select the required program folder from the list or enter the new folder name. Click Next to continue.

12. The Fidelio Version Control folders, the Night Auditor Reports Share folder and the Shares are now created.

42

13. Select the path on your hard disk where the Oracle Installation DVD has been copied to, such as C:\INSTALL. Click Next to continue.

Installation of the Suite8 Database

Note: After selecting the path where the Oracle Installation DVD has been copied to, the system checks the Oracle DVD Version.

 Oracle 64-bit Version, supported on AMD64/EM64T and Intel Processor Chips that adhere to the x86-64 architecture.

 Running 32-bit Oracle Database server on 64-bit OS is not supported.

If the install wizard cannot find the correct Oracle Version DVD, the following message will be displayed.

14. If the selected Oracle Database DVD directory is 12c, the Database Type has to be selected. The following setup types are available:

 Oracle 12c Database (Preferred)

 Oracle 12c Multitenant Database

Installation of the Suite8 Database 43

Note: The selection of the option: Oracle 12c Multitenant Database requires “Experience” with

Oracle 12c Multitenent Databases.

 Architecture Overview

A new option for Oracle Database 12c, Oracle Multitenant delivers a new architecture that allows a multitenant container database to hold many pluggable databases. An existing database can simply be adopted with no application changes required. Oracle Multitenant fully complements other options, including Oracle Real Application Clusters and Oracle

Active Data Guard.

High Consolidation Density

The many pluggable databases in a single multitenant container database share its memory and background processes. This enables consolidation of many more pluggable databases compared to the old architecture, offering similar benefits to schema-based consolidation but with none of the major application changes required by that approach.

 Rapid Provisioning and Cloning Using SQL

Creating pluggable databases, moving pluggable databases between containers, and cloning pluggable databases are done with new SQL commands and take just seconds. When the underlying file system supports thin provisioning many terabytes can be cloned almost instantaneously simply by using the keywords “snapshot copy” in the SQL command.

 New Paradigms for Rapid Patching and Upgrades

The investment of time and effort to patch one multitenant container database results in patching all of its many pluggable databases. To patch a single pluggable database, you simply unplug/plug to a multitenant container database at a different Oracle Database software version.

 Manage Many Databases as One

By consolidating existing databases as pluggable databases, administrators can manage many databases as one. For example, tasks such as backup and disaster recovery are performed at the multitenant container database level.

Pluggable Database Resource Management

By consolidating existing databases as pluggable databases, administrators can manage many databases as one. For example, tasks such as backup and disaster recovery are performed at the multitenant container database level.

44 Installation of the Suite8 Database

15. Select the Setup Type, the following options are available:

 Custom Installation.

 Laptop Installation

16. If the installation should be a customized configured Oracle database, select the Installation type: Laptop Install (small database) or Custom Install.

Installation of the Suite8 Database 45

With these options you can define the following parameters:

 Online Redo Log Path

 Oracle Tablespace Path

 NLS_LANG (Character Set)

 National Character Set

 Oracle SID

 V8MAIN tablespace size

 V8CONF tablespace size

 V8LARGE tablespace size

 V8INDEX tablespace size

 V8TEMP tablespace size

Note: The Laptop Install (small database) option installs the Oracle Database without

ARCHIVE MODE.

17. Enter the Oracle home directory for the Oracle Database C:\ORACLE. Click Next to continue.

46

18. Select the database import type: Standard demo (English). Click Next to continue.

Installation of the Suite8 Database

19. Enter the path for the Online Redo Log files and the Oracle Tablespace files. The default for

Online Redo Log files is: D:\ORACLE. The default for Tablespace files is: E:\ORACLE. Click

Next to continue.

20. Enter the values for the NLS_LANG (Character Set) of the Oracle Database. The default

NLS_LANG (Character Set) is: AMERICAN_AMERICA.WE8MSWIN1252. The default

National Character Set is: AL16UTF16. Enter the value for the Oracle SID of the Oracle

Database. The default Oracle SID is: V8. Click Next to continue.

Note: If the installation should support different languages/characters - for example Arabic

characters – you need to change the value for NLS_LANG (Character Set) for example:

ARABIC_UNITED ARAB EMIRATES.AR8MSWIN1256.

The following NLS_LANG values are current supported:

Installation of the Suite8 Database 47

48

Operating System Locale

Arabic (U.A.E.)

Bulgarian

Catalan

Chinese (PRC)

Chinese (Taiwan)

Chinese (Hong Kong HKCS)

Chinese (Hong Kong HKCS2001)

Croatian

Czech

Danish

Dutch (Netherlands)

Dutch (Belgium)

English (United Kingdom)

English (United States)

English (United States)

English (United States)

Estonian

Finnish

French (Canada)

French (France)

German (Germany)

Greek

Hebrew

Hungarian

Icelandic

Indonesian

Italian (Italy)

Japanese

Korean

Latvian

Lithuanian

NLS_LANG Value

ARABIC_UNITED ARAB EMIRATES.AR8MSWIN1256

BULGARIAN_BULGARIA.CL8MSWIN1251

CATALAN_CATALONIA.WE8MSWIN1252

SIMPLIFIED CHINESE_CHINA.ZHS16GBK

TRADITIONAL CHINESE_TAIWAN.ZHT16MSWIN950

TRADITIONAL CHINESE_HONG KONG.ZHT16HKSCS

TRADITIONAL CHINESE_HONG KONG.ZHT16HKSCS2001

CROATIAN_CROATIA.EE8MSWIN1250

CZECH_CZECH REPUBLIC.EE8MSWIN1250

DANISH_DENMARK.WE8MSWIN1252

DUTCH_THE NETHERLANDS.WE8MSWIN1252

DUTCH_BELGIUM.WE8MSWIN1252

ENGLISH_UNITED KINGDOM.WE8MSWIN1252

AMERICAN_AMERICA.WE8MSWIN1252

AMERICAN_AMERICA.WE8ISO8859P9

AMERICAN_AMERICA.AL32UTF8

ESTONIAN_ESTONIA.BLT8MSWIN1257

FINNISH_FINLAND.WE8MSWIN1252

CANADIAN FRENCH_CANADA.WE8MSWIN1252

FRENCH_FRANCE.WE8MSWIN1252

GERMAN_GERMANY.WE8MSWIN1252

GREEK_GREECE.EL8MSWIN1253

HEBREW_ISRAEL.IW8MSWIN1255

HUNGARIAN_HUNGARY.EE8MSWIN1250

ICELANDIC_ICELAND.WE8MSWIN1252

INDONESIAN_INDONESIA.WE8MSWIN1252

ITALIAN_ITALY.WE8MSWIN1252

JAPANESE_JAPAN.JA16SJIS

KOREAN_KOREA.KO16MSWIN949

LATVIAN_LATVIA.BLT8MSWIN1257

LITHUANIAN_LITHUANIA.BLT8MSWIN1257

Installation of the Suite8 Database

Norwegian

Polish

Portuguese (Brazil)

Portuguese (Portugal)

Romanian

Russian

Slovak

Spanish (Spain)

Swedish

Thai

Spanish (Mexico)

Spanish (Venezuela)

Turkish

Ukrainian

Vietnamese

NORWEGIAN_NORWAY.WE8MSWIN1252

POLISH_POLAND.EE8MSWIN1250

BRAZILIAN PORTUGUESE_BRAZIL.WE8MSWIN1252

PORTUGUESE_PORTUGAL.WE8MSWIN1252

ROMANIAN_ROMANIA.EE8MSWIN1250

RUSSIAN_CIS.CL8MSWIN1251

SLOVAK_SLOVAKIA.EE8MSWIN1250

SPANISH_SPAIN.WE8MSWIN1252

SWEDISH_SWEDEN.WE8MSWIN1252

THAI_THAILAND.TH8TISASCII

MEXICAN SPANISH_MEXICO.WE8MSWIN1252

LATIN AMERICAN SPANISH_VENEZUELA.WE8MSWIN1252

TURKISH_TURKEY.TR8MSWIN1254

UKRAINIAN_UKRAINE.CL8MSWIN1251

VIETNAMESE_VIETNAM.VN8MSWIN1258

Note: If you want to create an Oracle Database with Multilingual support (UNICODE), please

use the NLS_CHARACTER_SET: AL32UTF8 (e.g. AMERICAN_AMERICA.AL32UTF8) and the

NLS_NCHAR_CHARACTERSET: AL16UTF16.

Installation of the Suite8 Database 49

50

21. Enter the size for the Oracle Suite8 tablespace files. The default size for each tablespace is: 2048

(MB). Click Next to continue.

Note: Each Suite8 tablespace file is automatically expanded to 32 GB.

Installation of the Suite8 Database

22. If you have not selected the Oracle 12c Multitenant Database option, the following step requires the complex password to be entered for the Oracle SYS and SYSTEM account. Click

Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database 51

23. If you have selected the Oracle 12c Multitenant Database option, the following step requires the complex password to be entered for the Oracle SYS, SYSTEM and PDBSYS account. Click

Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

52

24. The following step requires the complex password to be entered for the Oracle CTXSYS and

SUITE8 Analyzer account. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database

Note: The Oracle user account CTXSYS is required for the Oracle Database feature: Oracle

Text.

25. If you install an Oracle 11g Database, the following step requires the complex password to be entered for the Oracle DBSNMP and SYSMAN account. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database 53

54

26. If you install an Oracle 12c Database, the following step requires the complex password to be entered for the Oracle DBSNMP account. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database

Note: The Management Agent of Database Control uses the DBSNMP account to monitor and

manage the database. The Database Control uses the SYSMAN account to perform the

Database administration tasks.

27. The following step requires the user and complex passwords to be entered to create the Suite8 live/Suite8 Archive livedatabase account. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Note: We are creating the Oracle user account: V8LIVE with the complex password. In

addition we also creating a Oracle user account: V8LIVEARC with the complex password. This user account is required for the SUITE8 Archive functionality.

28. The next step is similar to the previous step, but requires the username and complex passwords to create the Suite8 training/SUITE8 Archive training database account. Click Next to continue.

Complexity requirements are:

Installation of the Suite8 Database 55

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

56

Note: We are creating the Oracle user account: V8TRAIN with the complex password. In

addition we also creating a Oracle user account: V8TRAINARC with the complex password.

This user account is required for the SUITE8 Archive functionality.

29. The following step requires the complex password to be entered for the Windows User account (Suite8.Scheduler) for the SUITE8 Maintenance jobs. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 12 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Installation of the Suite8 Database

30. If you want to use ‘Encrypted Passwords’ for the maintenance scripts, which are created during the Oracle database setup routine – click YES to continue. The default is: NO.

31. The setup program now installs the Oracle Database and the Patch for the Oracle Database, creates the Suite8 instance and imports the Suite8 demo schema.

Installation of the Suite8 Database 57

58

32. After the installation of the Oracle Database the install shield performs the following tasks:

Creates the following directories on the MAINTENANCE drive (for example: D:\):

\BACKUP

\BACKUP.RMAN\SCRIPTS

\BACKUP.RMAN\LOG

\EXP\DAILY

Copies the maintenance scripts to the directory: \BACKUP.RMAN\SCRIPTS

Creates the Windows user account: Suite8.Scheduler

and

Adds the Windows user: Suite8.Scheduler to the local group: ADMINISTRATORS

Modifying the environment parameters for the Oracle Recovery Manager (RMAN)

Oracle RMAN Backup files are located in the directory: \BACKUP

Maintenance scripts are located in the directory: \BACKUP.RMAN\SCRIPTS

Maintenance log files are located in the directory: \BACKUP.RMAN\LOG

Creating 5 scheduled jobs:

 SUITE8 db schema analyze

Every day at 2:15 am the scheduled task is running the DBMS_STATS package to collecting statistics for all tables and indexes of the V8LIVE user.

 SUITE8 db clean log files

Every day at 0:05 am the scheduled task is cleaning the Oracle Dump folders, creating a copy of the Database Alert file and creating a copy of the LISTENER Log file.

 RMAN backup database

Every day at 11:00 pm the scheduled task is creating a complete backup of the Oracle

Database via Oracle Recovery Manager (RMAN). After this the scheduled task is deleting all Oracle Database Backups – older than the latest successfully Oracle Database Backup.

Installation of the Suite8 Database

 RMAN backup archive

Every 3 hours the scheduled task is creating a backup of all Oracle Database Archives - via

Oracle Recovery Manager (RMAN) - which are not backed up for 2 times. After this the scheduled task is deleting all Oracle Archive Backups – older than the latest successfully

Oracle Database Backup.

 RMAN maintenance

Every day at 09:15 pm the scheduled task is checking the Oracle Database/Archive

Backups via Oracle Recovery Manager (RMAN). The Task is looking for obsolete and not existing Backups and deleting not required Oracle Archives

33. The Oracle Database install shield wizard prompts a message upon completion. Click OK to continue.

34. The following step will show an overview of the Oracle Database installation. Please save the document. After closing the Text file, the file will be deleted! Close the file to continue.

Installation of the Suite8 Database 59

35. Click Finish to exit the Fidelio Suite8 Oracle Database Install shield Wizard.

36. Click Finish to exit the Install shield Wizard.

60 Installation of the Suite8 Database

Oracle Database Control

After the installation you can use Oracle Database Control to mange the Database.

Oracle 11gR2 Database:

1. Open a command prompt (with the option Run as administrator).

Type the following commands to start the Oracle Database Control Service:

SET ORACLE_UNQNAME=V8

SET ORACLE_SID=V8 emctl start dbconsole

2. After starting the service open the Internet Explorer and access the Database Control Console by using the listed URL (https://<SERVERNAME>:PORT/em).

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62

Oracle 12cR1 Database:

1. Open the Internet Explorer and access the Database Control Console by using the URL:

https://<SERVERNAME>:5608/em.

Installation of the Suite8 Database

Enable the Firewall

After the installation, it is necessary to enable the Windows Firewall and the UAC (User Account

Control) again .

1. Open a command prompt (with the option Run as administrator and type firewall.cpl to launch the Firewall Configuration utility.

2. In the Firewall Control Panel, click Turn Windows Firewall on or off (upper left hand corner of the window).

3. Select Turn on Windows Firewall in the Windows Firewall Settings window and click OK to save the changes.

Installation of the Suite8 Database 63

64

4. Close the Firewall Configuration utility.

5. Enter the following commands to add the Oracle 11gR2 Executable and Oracle Listener IP Port to the Firewall:

Note: The program path depends on the directory for the Oracle Home during the Installation (for example: C:\ORACLE\11.2.0\DATABASE).

cd /D c:\windows\system32 netsh advfirewall firewall add rule name="Oracle TNSLSNR Port" dir=in action=allow protocol=TCP localport=1521 netsh advfirewall firewall add rule name="Oracle TNSLSNR Executable" dir=in program="c:\oracle\11.2.0\database\bin\tnslsnr.exe" action=allow profile=any netsh advfirewall firewall add rule name="Oracle RDBMS Kernel Executable" dir=in program="c:\oracle\11.2.0\database\bin\oracle.exe" action=allow profile=any

6. Enter the following commands to add the Oracle 12cR1 Executable and Oracle Listener IP Port to the Firewall:

Note: The program path depends on the directory for the Oracle Home during the Installation (for example: C:\ORACLE\12.1.0\DATABASE).

cd /D c:\windows\system32 netsh advfirewall firewall add rule name="Oracle TNSLSNR Port" dir=in action=allow protocol=TCP localport=1521 netsh advfirewall firewall add rule name="Oracle TNSLSNR Executable" dir=in program="c:\oracle\12.1.0\database\bin\tnslsnr.exe" action=allow profile=any netsh advfirewall firewall add rule name="Oracle RDBMS Kernel Executable" dir=in

program="c:\oracle\12.1.0\database\bin\oracle.exe" action=allow profile=any

Installation of the Suite8 Database

Enable User Access Control

1. Start the User Access Control Configuration Assistant by typing the following command: cd /D c:\windows\system32 useraccountcontrolsettings.exe

2. Turn on the notification by changing the UAC to Default. Click OK to save the changes.

Change the User Access Rights for the Oracle Database files

1. Open a command prompt (with the option Run as administrator).

Type the following commands for Oracle 12cR1 Database:

cd /D c:\ icacls c:\oracle\12.1.0\database\network\admin\* /grant Users:F

/T /C

Type the following commands for Oracle 11gR2 Database:

Installation of the Suite8 Database 65

cd /D c:\ icacls c:\oracle\11.2.0\database\network\admin\* /grant Users:F

/T /C

66

Note: For German installations, the following commands are used:

icacls c:\oracle\1x.x.0\database\network\admin\* /grant

Benutzer:F /T/C

How to import SUITE8 Data export into Oracle Database with

Multilingual Support (UNICODE)

1. Downlaod the following files from the SUITE8 FTP Server (directory:

\Install_Shields\8_9_6_0\UNICODE) to a temporay directory, such as C:\INSTALL

UNICODEmviews.sql

UNICODEpost.sql

UNICODEpost_imp.sql

UNICODEpost_sys.sql

UNICODEpre.sql

UNICODEsequenceFIX.sql

UNICODEuser.sql

UNICODEuserarc.sql

UNICODE_change_columns.sql

2. Copy the SUITE8 Data Export file to the temporay directory, such as C:\INSTALL

3. Open a command prompt (with the option Run as administrator) and type the following commands to start the Oracle Import:

Note: The values for <sys password>, <system password> depends on the Oracle Database

setup. For this example we are using the following SUITE8 User accounts: V8LIVE (password: live), V8LIVEARC (password: livearc). The SUITE8 accounts depends on the SUITE8 installation.

Installation of the Suite8 Database

cd /D C:\install

SET ORACLE_HOME=C:\ORACLE\11.2.0\DATABASE

PATH=%ORACLE_HOME%\bin;%SystemRoot%\system32;%System

Root%;%SystemRoot%\System32\Wbem

DEL *.spl 1>NUL 2>NUL

SET NLS_LANG=AMERICAN_AMERICA.WE8MSWIN1252

: Create SUITE8 User account sqlplus sys/<sys password>@V8 as sysdba @UNICODEuser.sql

V8LIVE live .\

: Import SUITE8 data structure only imp.exe system/<system password>@V8 FROMUSER=V8LIVE

TOUSER=V8LIVE file=.\expV8LIVE.dmp BUFFER=10240000

LOG=.\impV8LIVE_1.SPL COMMIT=N ROWS=N

: Convert columns sqlplus sys/<sys password>@V8 as sysdba @UNICODEuserarc.sql

V8LIVEARC livearc V8LIVE .\ sqlplus.exe V8LIVE/[email protected] @.\UNICODEpre.sql V8LIVE .\ sqlplus.exe sys/<sys password>@V8 as sysdba

@.\UNICODE_change_columns.sql .\ .\ sqlplus.exe sys/<sys password>@V8 as sysdba

@.\UNICODE_change.sql .\ sqlplus.exe V8LIVE/[email protected] @.\UNICODEpost.sql V8LIVE .\

: Import SUITE8 data imp.exe system/<system password>@V8 FROMUSER=V8LIVE

TOUSER=V8LIVE file=.\expV8LIVE.dmp BUFFER=10240000

LOG=.\impV8LIVE_2.SPL IGNORE=Y sqlplus.exe V8LIVE/[email protected] @.\UNICODEpost_imp.sql V8LIVE .\ sqlplus.exe V8LIVE/[email protected] @.\UNICODEmviews.sql .\ sqlplus.exe sys/<sys password>@V8 as sysdba

@.\UNICODEpost_sys.sql V8LIVE .\

: Sequence fix sqlplus.exe V8LIVE/[email protected] @.\UNICODEsequenceFIX.sql .\

Installation of the Suite8 Database 67

Change System Environment for Oracle Database (64-bit ) & Oracle

Client (32-bit)

1. If you install the Oracle Database (64-bit) on a Windows 64-bit Windows System and additionally the Oracle Client (32-bit) – the following changes are required:

2. Open a command prompt (with the option Run as administrator) and type the following commands to open the System Properties utility:

cd /D c:\windows\system32 sysdm.cpl

3. Under the Advanced tab, click the Environment Variables button.

68

4. Select Environment Variables and modify the PATH variable into the SYSTEM

ENVIRONMENT. The ORDER of the directories should be:

C:\ORACLE\1x.x.0\DATABASE\bin;C:\ORACLE\1x.x.0\CLIENT;%SYSTEMROOT%...

Installation of the Suite8 Database

5. Click OK to save the changes. Close the System Properties utility.

6. Check the functionality by typing the following commands:

cd /D C:\ORACLE\1x.x.0\CLIENT\BIN tnsping V8

As a result, the Oracle Client should use the Net8 files from the Oracle Database.

(Used parameter files: C:\ORACLE\1x.x.0\DATABASE\network\admin\sqlnet.ora)

Installation of the Suite8 Database 69

Using Suite8 Database Server Shares

Note: If the Suite8 Enviroment is NOT using a Domain Controller, you can proceed with

the following steps for Suite8 Version Control and Shared Suite8 Night Auditor Reports.

1. During the Suite8 Database Installation the Install shield has create two Windows Shares

(VersionCtrl$ and 1MFHOTEL$) and one Windows user account (Suite8.VerCtrl) for using with Suite8 Version Control and Night Auditor Reports Share.

2. To use the Suite8 Version control, please create a script: V8VERSIONCTRL.CMD and place the script on the Public Desktop. The script should have the following content:

70

Note: The Parameter

<SUITE8_DB_SERVER>

depends on used Oracle Server Name for the Suite8 Database Server. The parameter

<complex password>

depends on the used user account password.

3. Run the script for testing. If the system is asking for Login credentials, please enter as Login name: Suite8.VerCtrl and the secure password. Mark the option: Remember my credentials.

Installation of the Suite8 Database

4. If the Suite8 Version detects missing Suite8 program files, the files will be copied to the local folder.

5. For using the Night Auditor Reports Share for the Suite8, open a command prompt and type the following command.

cd /D c:\ net use J: Error! Hyperlink reference not valid.

<SUITE8_DB_SERVER>\1MFHOTEL$

/User: <ORACLE_DB_SERVER>\Suite8.VerCtrl /persistent:yes

Note: The Parameter

<SUITE8_DB_SERVER>

depends on used Oracle Server Name for the Suite8 Database Server.

Installation of the Suite8 Database 71

6. After the command completed successfully, check the created drive mapping. Type the following command:

net use

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7. Login to Suite8 and modify the location for the Suite8 Night Auditor Reports. Go to Setup |

Configuration | Global Settings | Night Audit. Modify the REPORT STORAGE PATH to:

J:\NAReports.

Installation of the Suite8 Database

Installation of the Suite8 Database 73

5 Install Oracle Server Maintenance Jobs

1. Select Oracle Server Maintenance Jobs Installation and click Next to continue.

2. The Oracle Server Maintenance Jobs Wizard is launched. Select the Oracle Database version.

Click Next to continue.

3. If the selected Oracle Database type is Oracle 12c Database, the Database Type has to be selected. The following setup types are available:

 Oracle 12c Database (Preferred)

 Oracle 12c Multitenant Database

Install Oracle Server Maintenance Jobs 75

4. Enter the Oracle home directory for the Oracle Database. The default is: C:\ORACLE. Click

Next to continue.

The ORACLE_HOME Destination depends on the selected Oracle Database version.

Example: For the ORACLE Database Version 12.1.0.x, the install shield uses

C:\ORACLE\12.1.0\DATABASE as ORACLE_HOME.

76 Install Oracle Server Maintenance Jobs

5. Enter the value for the Oracle SID of the Oracle Database. The default Oracle SID is: V8. Click

Next to continue.

Install Oracle Server Maintenance Jobs 77

6. Enter the destination for the Oracle Database Maintenance. The default is: D:\. Click Next to continue.

78

7. If you have not selected the Oracle 12c Multitenant Database option, the following step requires the complex password to be entered for the Oracle SYS and SYSTEM account. The password depends on the installed Oracle Database. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Install Oracle Server Maintenance Jobs

8. If you have selected the Oracle 12c Multitenant Database option, the following step requires the complex password to be entered for the Oracle SYS, SYSTEM and PDBSYS account. Click

Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

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9. The following step requires the complex password to be entered for the Oracle CTXSYS and

SUITE8 Analyzer account. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Install Oracle Server Maintenance Jobs

Note: The Oracle user account CTXSYS is required for the Oracle Database feature: Oracle

Text.

10. The following step requires the user and complex passwords to be entered to run maintenance tasks logged on as Suite8 live/Suite8 Archive live user. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Note: We are creating the Oracle user account: V8LIVE with the complex password. In

addition we also creating a Oracle user account: V8LIVEARC with the complex password. This user account is required for the SUITE8 Archive functionality.

11. The next step is similar to the previous step, but requires the username and complex passwords to run maintenance tasks logged on as Suite8 training/SUITE8 Archive training user. Click Next to continue.

Install Oracle Server Maintenance Jobs 81

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 8 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

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Note: We are creating the Oracle user account: V8TRAIN with the complex password. In

addition we also creating a Oracle user account: V8TRAINARC with the complex password.

This user account is required for the SUITE8 Archive functionality.

12. The following step requires the complex password to be entered for the Windows User account (Suite8.Scheduler) for the SUITE8 Maintenance jobs. Click Next to continue.

Complexity requirements are:

 Not to contain the user's account name or parts of the user's full name that exceed two consecutive characters

 Minimum password length of 12 characters

 First character of password MUST be a character

 Password must contain at least 1 Lowercase character (a through z)

 Password must contain at least 1 Uppercase character (A through Z)

 Password must contain at least 1 digit (0 through 9)

 Password can contain special character: !*()_-+{[}]@~#.,

Install Oracle Server Maintenance Jobs

13. If you want to use ‘Encrypted Passwords’ for the maintenance scripts – click YES to continue.

The default is: NO.

14. The install shield performs the following tasks:

Creates the following directories on the MAINTENANCE drive (for example: D:\):

\BACKUP

\BACKUP.RMAN\SCRIPTS

\BACKUP.RMAN\LOG

\EXP\DAILY

Copies the maintenance scripts to the directory: \BACKUP.RMAN\SCRIPTS

Creates the Windows user account: Suite8.Scheduler and adds the Windows user:

Suite8.Scheduler to the local group: ADMINISTRATORS.

Install Oracle Server Maintenance Jobs 83

Modifying the environment parameters for the Oracle Recovery Manager (RMAN)

Oracle RMAN Backup files are located in the directory: \BACKUP

Maintenance scripts are located in the directory: \BACKUP.RMAN\SCRIPTS

Maintenance log files are located in the directory: \BACKUP.RMAN\LOG

Creating 5 scheduled jobs:

 SUITE8 db schema analyze

 Every day at 2:15 am the scheduled task is running the DBMS_STATS package to analyze all tables and indexes of the V8LIVE user.

 SUITE8 db clean log files

 Every day at 0:05 am the scheduled task is cleaning the Oracle Dump folders, creating a copy of the Database Alert file and creating a copy of the LISTENER Log file.

 RMAN backup database

 Every day at 11:00 pm the scheduled task is creating a complete backup of the Oracle

Database via Oracle Recovery Manager (RMAN). After this the scheduled task is deleting all Oracle Database Backups – older than the latest successfully Oracle Database Backup.

 RMAN backup archive

 Every 3 hours the scheduled task is creating a backup of all Oracle Database Archives - via

Oracle Recovery Manager (RMAN) - which are not backed up for 2 times. After this the scheduled task is deleting all Oracle Archive Backups – older than the latest successfully

Oracle Database Backup.

 RMAN maintenance

 Every day at 09:15 pm the scheduled task is checking the Oracle Database/Archive

Backups via Oracle Recovery Manager (RMAN). The Task is looking for obsolete and not existing Backups and deleting not required Oracle Archives

84 Install Oracle Server Maintenance Jobs

15. The following step will show an overview of the Oracle Maintenance installation. Please save the document. After closing the Text file, the file will be deletetd! Close the file to continue.

16. The Oracle Database Maintenance Jobs install shield prompts a finish message upon completion. Click Finish to continue.

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17. Click Finish to exit the Install shield Wizard.

Verify Scheduled Tasks

1. Open a command prompt (with the option Run as administrator) and type taskschd.msc to launch the Task Scheduler utility.

86 Install Oracle Server Maintenance Jobs

2. Verify that the 5 listed Jobs are existent.

 SUITE8 db schema analyze

 SUITE8 db clean log files

 RMAN backup database

 RMAN backup archive

 RMAN maintenance

3. Close the Task Scheduler utility

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