Citizen CL-S300 label printer

Citizen CL-S300 label printer
FCC COMPLIANCE STATEMENT
FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a CLASS A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at own expense.
EMS AND EMI COMPLIANCE STATEMENT
FOR EUROPEAN USERS
This equipment has been tested and passed with the requirements relating to electromagnetic
compatibility based on the standards EN 55022: 2010, CISPR 22, Class A
EN 55024: 2010, IEC 61000- 4 Series EN 61000-3-2 / 2006+A1:2009+A2:2009 & EN
61000-3-3:2008. The equipment also tested and passed in accordance with the European
Standard EN55022 for the both Radiated and Conducted emissions limits.
CL-S300
TO WHICH THIS DECLARATION RELATES
IS IN CONFORMITY WITH THE FOLLOWING STANDARDS
EN55022 : 2010, Class A / EN55024 : 2010 / IEC 61000-4 Series / EN61000-3-2 :
2006+A1:2009+A2:2009 / EN 6100-3-3 : 2008 / CFR 47, Part 15/CISPR 22, Class A / ANSI
C63.4 : 2009 / IEC60950-1 : 2005 (EN 60950-1 : 2006+A11 : 2009+A1:2010+A12:2011) /
GB4943.1 : 2011 / GB9254 : 2008 / GB17625.1 : 2003
CAUTION
z Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
1
Safety instructions
Please read the following instructions carefully.
1.
Keep the equipment away from humidity.
2.
Before you connect the equipment to the power outlet, please check the voltage of the
power source.
3.
Make sure the printer is off before plugging the power connector into the power jack.
4.
It is recommended that you connect the printer to a surge protector to prevent possible
transient overvoltage damage.
5.
Be careful not to get liquid on the equipment to avoid electrical shock.
6.
For safety and warranty reasons, ONLY qualified service personnel should open the
equipment.
7.
Do not repair or adjust energized equipment under any circumstances.
2
1. BARCODE PRINTER................................................................... 4
1-1. Box content ..................................................................................................................... 4
1-2. Specifications.................................................................................................................. 4
1-3. Getting to know your printer............................................................................................ 6
2. PRINTER SETUP....................................................................... 9
2-1. Loading the label roll....................................................................................................... 9
2-2. Installing the label roll holder ........................................................................................ 11
2-3. Connecting the printer to the host computer................................................................. 12
2-4. Installing the driver........................................................................................................ 13
3. OPERATOR PANEL .................................................................. 16
3-1. FEED button ................................................................................................................. 16
3-2. LED status .................................................................................................................... 16
3-3. Label size calibration .................................................................................................... 16
3-4. Self test ......................................................................................................................... 17
3-5. Error alerts .................................................................................................................... 18
4. ACCESSORIES.......................................................................... 19
4-1. Installing the label dispenser ........................................................................................ 19
5. MAINTENANCE AND ADJUSTMENT ....................................... 24
5-1. Cleaning the print head................................................................................................. 24
5-2. Labels with black marks................................................................................................ 25
5-3. Troubleshooting ............................................................................................................ 26
APPENDIX ..................................................................................... 28
A. Printer interfaces.............................................................................................................. 28
3
1. Barcode printer
1-1. Box content
Please check that all of the following items are included with your printer:
‹
Barcode printer
‹
Power cord
‹
Quick Start guide
‹
CD (with BarTender label software / User’s manual)
CL-S300
1-2. Specifications
Model
Print Method
CL-S300
Direct Thermal
Resolution
203 dpi (8 dot/mm)
Print Speed
4 IPS (102 mm/s)
Print Width
4.25” (108 mm)
Print Length
Min. 1.5” (38.1 mm)**
Memory
Sensor Type
64KB Flash (4MB for user storage) ; 16KB SDRAM (No user strage)
Adjustable reflective sensor. Fixed transmissive sensor, central aligned
Types: Continuous form, gap labels, black mark sensing, and punched hole;
label length set by auto sensing or programming
Media
Width: 1” (25.4 mm) Min. - 4.64” (118 mm) Max.
Thickness: 0.003” (0.06 mm) Min. - 0.008” (0.20 mm) Max.
Label roll diameter: Max. 5” (127 mm)
Core diameter: 1”, 1.5” (25.4 mm, 38.1 mm)
Printer Language N/A (EPL specialized for graphic printing)
4
Label design software: BarTender
Software
Driver: Windows 2000, XP, Vista, 7, 8, Windows Server 2003, 2008 & 2012
DLL: Windows 2000, XP and Vista
Interfaces
Control Panel
Power
Environment
Humidity
Agency
Approvals
USB Device
One Tri-color LED: Power (Green, Orange and Red)
Control key: FEED
AC100-240V 1.6A (Max) 50/60Hz
Operation temperature: 41°F to 104°F (5°C to 40°C)
Storage temperature: -4°F to 122°F (-20°C to 50°C)
Operation: 30-85%, non-condensing.
Storage: 10-90%, non-condensing.
CE(EMC), FCC Class A, CB, UL, c-UL, CCC
Length: 222 mm
Dimension
Height: 178 mm
Width: 168 mm
Weight
2.0Kg ,excluding consumables
Label Dispenser
Options
External label roll holder for 10” (250 mm) O.D. label rolls
External label rewinder
*Specifications are subject to change without notice. All company and/or product names are
trademarks and/or registered trademarks of their respective owners.
** Minimum print height specification compliance can be dependent on non-standard material
variables such as label type, thickness, spacing, liner construction, etc. Citizen is pleased to test
non-standard materials for minimum height printing capability.
5
1-3. Getting to know your printer
1
2
3
4
1.
LED indicator
2.
FEED function button
3.
Printer cover
4.
Release buttons
3
1
2
4
5
6
1.
Print head release lever
2.
Label roll holder
3.
Print mechanism
4.
Label supply hub
5.
Label guides
6.
Front cover
6
2
3
1
1.
Platen cover
2.
Label sensor
3.
Platen roller
3
1
4
2
1.
ON/OFF switch
2.
Power jack
3.
Feed slot for continuous labels
4.
USB port
7
1
1.
Mounting points
8
2. Printer setup
2-1. Loading the label roll
1.
Place the printer on a
flat surface and open
the printer cover.
2.
Lift the label roll holder
and pull it out as far as
possible.
3.
Install the label roll on
the label supply hub.
4.
Now press the label roll
holder down until it
clicks into place.
5.
Return the label roll
holder to its original
position.
9
6.
Pass the label under
the paper guides and
pull it forward.
7.
Adjust the paper guides
to the width of the label
liner.
8.
Close the printer cover
to finish loading the
labels.
10
2-2. Installing the label roll holder
1.
Pull the label roll
holder out as far as
it will go.
2.
Fold out the label
supply hub as
shown in the
illustration.
3.
Now rotate the label
roll holder to return
the label supply hub
to its original
position. Press
down the label
supply hub until it
clicks into place.
A.
To load label stock
1" core
with a 1" core, the
locking notch must
be at the top of the
label supply hub.
B.
To load label stock
with a 1.5" core, the
locking notch must
be at the bottom of
the label supply
1.5" core
hub.
【Note】
The hub is also marked
on both sides to indicate
the core size, as shown
in the illustration.
11
2-3. Connecting the printer to the host computer
1.
Please make sure that the printer is switched off.
2.
Connect the power code to the printer, then connect to the electrical outlet.
3.
Connect the printer with the host computer via the USB port.
4.
Switch on the printer. The LED indicator should light up.
1
2
3
12
2-4. Installing the driver
1.
Insert the product CD
in the CD/DVD drive of
the host computer and
open the "Windows
Drivers" folder on the
CD.
2.
Execute the file with
the same icon as the
file selected in the
illustration on the right.
3.
Follow the instructions
in the installation
wizard.
4.
Select "Install printer
drivers" to start with
the driver installation.
5.
Specify your printer
model and continue
with the installation.
13
6.
Specify the port used
to connect the printer
to the host computer.
7.
Enter a printer name.
The printer will be
listed under this name
in the "Printers and
Faxes" folder.
8.
Specify whether or not
you want to share the
printer with other
network users and
assign the printer a
share name.
9.
When you have
configured all the
settings, a summary of
the printer settings is
displayed, which you
should check.
10.
If all settings are
correct, click Finish to
start copying the driver
files.
14
11.
Once copying is
complete, the new
printer should be
visible in the "Printers
and Faxes" folder.
15
3. Operator panel
3-1. FEED button
When you press the FEED button, the printer moves the label to the defined stop position. If you
are using continuous labels, pressing the FEED button will move label stock until you release the
button again. If you are using individual labels, pressing the FEED button will move only one
label. If the label does not stop at the correct position, you need to run the auto-detection function
on the label stock (see Section 3-3).
3-2. LED status
Press the FEED button and keep it pressed, then switch on the printer. You will hear three beeps
and the LED lights up red. Release the FEED button. The printer will now automatically measure
the label size (see Section 3-3.) and then print a test page (see Section 3-4.)
LED
indicator
Green
Red
(flashing)
Status
Standby mode
Error mode
Description
The printer is ready for operation.
The printer has detected an error.
(see Section 3-5. Error alerts)
3-3. Label size calibration
The printer can automatically detect and store label height.
That means the host computer does not need to transmit the label height to the printer.
1. Check that the label sensor is positioned correctly.
2. Check that the label stock is loaded correctly.
3. Switch off the printer.
4. Switch on the printer, keeping the FEED button pressed. When the LED starts to flash red,
release the FEED button. The printer will now measure the label stock and store the label
height.
5. Once the printer has successfully measured the label stock, it will print a self-test label.
16
3-4. Self test
The self-test function helps you find out whether the printer is functioning normally.
The printer prints the following test page:
17
3-5. Error alerts
LED
indicator
Beeps
Description
Solution
Possible reasons: the print medium
has become trapped around the
Red
2 x 2 beeps
rubber roll; the sensor cannot detect
Media error
a gap or black mark between the
labels; there is no paper. Please
reset the sensor.
Red
(flashing)
None
Print head overheat
18
Wait for the print head to cool off
4. Accessories
4-1. Installing the label dispenser
1
Label dispenser
2
Screws (set of 2)
【Note1】 Remember to switch
off the printer before installing
1
the label dispenser.
【Note 2】 A label liner
thickness of 0.006 mm ± 10%
and a weight of 65 g/m2 ± 6%
2
are recommended.
【Note3】 The label dispenser
will take labels up to a max.
width of 110 mm.
1.
Place the printer on a flat
surface and open the
printer cover.
2.
Remove the front cover.
【Note】
You can use a coin or
screwdriver to open the cover.
19
3.
Pass the dispenser cable
through the opening as
shown in the illustration.
4.
Fit the label dispenser in
the recess provided.
5.
Turn the printer upside
down and take out the
screws to open the
cover.
6.
Open the cover on the
bottom of the printer to
access the motherboard.
7.
Tighten the screws to
secure the label
dispenser.
20
8.
Connect the cable to the
motherboard.
9.
Close the cover and
tighten the screws again.
10.
Place the printer the right
way up again.
11.
Open the dispenser by
folding it out.
12.
Load the labels, following
the instructions in Section
2-1.
21
13.
Remove the first label and
pass the label liner over
the roller and the tear-off
plate.
【Note】
The label stock should be at
least 25 mm high.
【Suggestion】
When using the label dispenser,
set the stop position to 9 mm.
14.
Pass the label liner
through the printer and
dispenser as shown in the
illustration.
15.
Fold up the dispenser
cover to close it.
22
16.
Switch on the printer and
press the FEED button to
measure the label stock.
23
5. Maintenance and adjustment
5-1. Cleaning the print head
Dirt on the print head or glue residue from
the label liner may result in inadequate
print quality. The printer cover must
therefore always be closed. Keeping dirt
and dust away from the paper or labels
ensures a good print quality and a longer
lifespan of the print head. Here is how you
clean the print head:
1.
Switch off the printer.
2.
Open the printer cover.
3.
To remove any label residue or other
dirt from the print head (see blue
arrow), please use a soft lint-free
cloth dipped in alcohol.
【Note 1】
The print head should be cleaned once a
week.
【Note 2】
Please make sure that there are no metal
fragments or other hard particles on the
soft cloth used to clean the print head.
24
5-2. Labels with black marks
If you are using black-mark label stock that has the printer's maximum feed width, the printer may
not recognise the black marks because they are outside the sensor range. When using label stock
with black marks, you should therefore observe the following restrictions:
For 118 mm wide label stock, the black marks should have the following positions and sizes:
z
A > 10.05 mm high
z
B < 1.95 mm high
z
C > 8.1 mm high
25
5-3. Troubleshooting
Problem
Solution
The printer is switched on but the LEDs do not
‹
Check the power supply.
‹
Check whether is an error in the software settings or
light up.
The LED lights up red (ERROR) and printing
is interrupted.
the print commands.
‹
Replace the print medium with a suitable medium.
‹
Check whether there is a label jam.
‹
Check whether the label stock is finished.
‹
Check whether the print mechanism is closed (the print
head is not positioned correctly).
‹
Check whether the print medium is covering the
sensor.
The label stock passes through the printer but
‹
no image is printed.
Please make sure that the label stock is loaded the
right way up and that it is suitable material.
‹
Choose the correct printer driver.
‹
Choose the correct label stock and a suitable printing
mode.
The label stock jams during printing.
‹
Clear the paper jam. Remove any label material left on
the thermal print head and clean the print head using a
soft lint-free cloth dipped in alcohol.
The label stock does not move correctly and
‹
there is no printed image on some parts of the
label.
Check whether any label material is stuck to the
thermal print head.
‹
Check for errors in the application software.
‹
Check whether the starting position has been set
incorrectly.
There is no printed image on part of the label.
‹
Check the power supply.
‹
Check the thermal print head for dust or other dirt.
‹
Use the internal “CZ SELFTEST” command to check
whether the thermal print head will carry out a
complete print job.
The printed image is positioned incorrectly.
‹
Check the quality of the print medium.
‹
Check whether there is paper or dust covering the
sensor.
‹
Check whether the label liner is suitable. Please
contact your dealer.
A label is missed out during printing.
‹
Check the paper guide settings.
‹
Check the label height setting.
‹
Check whether there is dust covering the sensor.
26
The printed image is blurred.
‹
Check the darkness setting.
‹
Check the thermal print head for glue residue or other
dirt.
The stripper is not functioning correctly.
‹
Check whether there is dust on the label dispenser.
‹
Check whether the label stock is positioned correctly.
【Note】If any problems occur that are not described here, please contact your dealer.
27
Appendix
A. Printer interfaces
USB port
Connector type
: Type B
Pin No.
1
2
3
4
Function
VBUS
D-
D+
GND
28
PXZ00082-00
PMC-1301
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