FlexFit™ adjustable base user guide

FlexFit™ adjustable base user guide
FlexFit adjustable base
User guide
™
®
Congratulations
You’re about to take individualized
comfort of your Sleep Number bed to
the ultimate level. By adding a FlexFit
adjustable base, you’re creating an even
more individualized sleep environment
and enhancing the customized comfort of
the bed that can significantly improve your
sleep quality.
®
™
At Sleep Number, we’re dedicated to
improving your sleep with new and
innovative products—everything from beds
to bedding solutions designed to help you
sleep just right. We know that you, too, will
fall in love with Sleep Number comfort,
quality, and customer service—and a truly
individualized sleep experience.
®
®
Copy above is FPO.
John/Brad/Annie requested re-write.
FPO
2
SLEEP NUMBER, SELECT COMFORT and the Double Arrow Design are registered trademarks of Select Comfort Corporation.
What’s Inside
Congratulations! Your new Sleep Number FlexFit adjustable base is set up and ready to enjoy.
®
™
Inside, you’ll find instructions for the easy-to-use remote. Whether reading, relaxing or
sleeping soundly, we know you’ll fall in love with comfort you can adjust in every way.
Look to Sleep Number for innovations with your individual needs in mind.
FlexFit Base: What’s Included................................................................pg 4
™
Your FlexFit Base at a Glance.................................................................pg 6
™
Important Safety Instructions...................................................................pg 8
Advisory .....................................................................................................pg 9
Product Care..............................................................................................pg 12
Frequently Asked Questions...................................................................pg 14
Optional Accessories................................................................................pg 16
3
Before You Begin
FlexFit Base: What’s Included
™
Assembling Your
FlexFit Adjustable Base
Twin
Full/
Queen
King
Split/
FlexTop
King
Remote
1
1
1
2
FlexFit
Control System
™
1
1
1
1
4-inch Legs
4
4
8
8
Casters
4
4
8
8
Mattress Retainer Kit
1
1
2
2
0
0
1
1
1
1
1
1
1
2
2
2
™
Carefully check the contents of your boxes.
Make sure you have the correct number of components for the
size of bed you purchased. If you are missing any items listed to
the right, please call 1.800.472.7185 or email Customer Service at
[email protected]
™
Bed Strap Kit
King bases only
Power Cord
Under-bed Lights
FlexFit 3 only
™
Copy above is FPO.
John/Brad/Annie requested re-write.
4
™
™
Remote
FlexFit
Control System
™
Casters
Power Cord
Under-bed Lights
™
4-inch Legs
Assembling Your FlexFit Adjustable Base
FlexFit Base Components
FPO
May vary by model
Mattress Retainer Kit
May vary by model
Bed Strap Kit
King bases only
FlexFit only
™
5
Your FlexFit Base at a Glance
™
A
Left FlexFit Adjustable Base
B
Right FlexFit Adjustable Base
C
Junction Cables
D
FlexFit Control System Back
E
FlexFit Control System Front
™
™
™
™
E
D
May vary by model
C
Mattress
Mattress
Twin
6
Mattress
Full/Queen
B
King
A
Foot of bed
Your FlexFit Control System at a Glance
™
FlexFit Control System
™
A
Power Cord Connector
Connect the AC power cord.
™
B
Reset Button
Resets the FlexFit control system.
™
C
Outlets (FlexFit 3 only)
™
Constant power for your Firmness Control system,
alarm clock, etc.
™
D
A
B
C
D
E
Left Night Stand (FlexFit 3 only)
™
Independent control of left night stand lamp
from remote.
E
Right Night Stand (FlexFit 3 only)
™
FPO
Independent control of right night stand lamp
from remote.
F
Front
Left Sleep Number
FlexFit Base Connection (King Only)
®
™
G
Right Sleep Number
FlexFit Base Connection (King Only)
®
™
H
F
Flat Base Button
H
G
I
Press to return base to flat position.
I
Nightlight (FlexFit 3 only)
™
Connection for under-bed light(s).
FPO
Back
7
Important Safety Instructions
When using an electrical furnishing, basic precautions should always be followed, including
the following:
DANGER – To reduce the risk of electric shock:
1.Always unplug this furnishing from the electrical outlet before cleaning.
WARNING – To reduce the risk of burns, fire, electric shock, or injury
to persons:
1.Unplug from outlet before putting on or taking off parts.
2. Close supervision is necessary when this furnishing is used by, or near children,
invalids, or disabled persons.
3. Use this furnishing only for its intended use as described in these instructions.
Do not use attachments not recommended by the manufacturer.
4. Never operate this furnishing if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped into water. Return the
furnishing to a service center for examination and repair.
DANGER
– Improper connection of the equipment-grounding conductor can
result in a risk of electric shock. Check with a qualified electrician or serviceman if you
are in doubt as to whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper outlet installed by a
qualified electrician.
(b) For a grounded, cord-connected product rated less than 15 amperes and intended for
use on a nominal 120-volt supply circuit, the instructions in either 1) or 2)
1) This product is for use on a nominal 120-volt circuit, and has a grounding plug that
looks like the plug illustrated in image A below. A temporary adapter that looks
like the adapter illustrated in image B below may be used to connect this plug to a
2-pole receptacle as shown in image B if a properly grounded outlet is not available.
The temporary adapter should be used only until a properly grounded outlet (image
A) can be installed by a qualified electrician. The green colored rigid ear, lug, or the
like extending from the adapter must be connected to a permanent ground such as
a properly grounded outlet box cover. Whenever the adapter is used, it must be held
in place by a metal screw.
5. Keep the cord away from heated surfaces.
6. Never operate the furnishing with the air openings blocked. Keep the air openings
free of lint, hair, and the like.
7. Never drop or insert any object into any opening.
8.Do not use outdoors.
9. Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
10.To disconnect, turn all controls to the off position, then remove plug from outlet.
11.Contains Always On Receptacles. To Reduce Risk of Electric Shock – Disconnect power
strip from power source before servicing any equipment connected to the power strip.
12.Never place items on top of the control box.
13.For grounded products the following statement:
WARNING: Risk of Electric Shock – Connect this furnishing to a properly
grounded outlet only.
SAVE THESE INSTRUCTIONS.
GROUNDING INSTRUCTIONS
(a) For all grounded, cord-connected products:
8
This product must be grounded. If it should malfunction or breakdown, grounding
provides a path of least resistance for electric current to reduce the risk of electric shock.
This product is equipped with a cord having an equipment-grounding conductor and a
grounding plug. The plug must be plugged into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
2) This product is for use on a nominal 120-volt circuit and has a grounding plug
that looks like the plug illustrated in sketch image A. Make sure that the product
is connected to an outlet having the same configuration as the plug. No adapter
should be used with this product.
(c) For all other grounded, cord-connected products: This product is for use on a circuit
having a nominal rating more than 120 volts (or this product is rated more than 15 amperes
and is for use on a circuit having a nominal rating of 120 volts) and is factory-equipped with
a specific electric cord and plug to permit connection to a proper electric circuit. Make
sure that the product is connected to an outlet having the same configuration as the plug.
No adapter should be used with this product. If the product must be reconnected for use
on a different type of electric circuit, the reconnection should be made by qualified service
personnel.
(d) For permanently connect products:
This product must be connected to a grounded metal, permanent wiring system, or an
equipment-grounding conductor must be run with the circuit conductors and connected
to the equipment-grounding terminal or lead on the product.
Advisory
Important Information
Small Children/Pets Warning
Read the following information carefully before using this product. This adjustable base
has been quality-engineered with design features to optimize your comfort and safety
when operated properly.
: Immediately dispose of packaging material as it can smother small
children and pets. To avoid injury, children or pets should not be allowed to play under or on
the bed. Children should not operate this bed without adult supervision.
Product Ratings
Hospital Use Disclaimer
The bed lift motors are not designed for continuous use. Reliable operation and full life
expectancy will be realized as long as the lift motors do not operate any more than 5
minutes within a 30 minute period, or approximately 15% duty cycle. Note: Massage
equipped beds are not designed for continuous, extended massage operation.
: This base is designed for in-home use only. It is not approved for
hospital use and does not comply with hospital standards. Do not use this base with tent
type oxygen therapy equipment or near explosive gases.
Massage systems are rated for a maximum of 2 hours of use within any 6 hour period.
Any attempt to circumvent or exceed product ratings will shorten the life expectancy
of the product and may void the warranty. The recommended weight restrictions for
FlexFit adjustable bases are as follows: DC equipped - 600 lb (272 kg) all sizes. The bed
will structurally support the recommended weights distributed evenly across the head
and foot sections. This product is not designed to support or lift this amount in the head
or foot sections alone. Note: Exceeding the recommended weight restrictions could
damage the adjustable bed and void the warranty. For best performance, consumers
should enter and exit the adjustable bed with the base in the flat (horizontal) position.
™
CAUTION: DO NOT SIT ON THE HEAD OR FOOT SECTIONS WHILE IN THE
RAISED POSITION.
Operating Information
• After bed assembly is complete, operate remote to ensure proper bed functions.
• Keep moving parts free of obstruction (including sheets, clothing, tubing, wiring, and
products using electric power cords) during bed operation.
• Distribute body weight evenly over bed surface. Do not place entire weight on raised
head or foot sections of the bed, including during repositioning and entering or
exiting bed.
FCC Compliance
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause
undesired operation.
CAUTION
CAUTION
Pacemaker Warning
CAUTION: If the massage feature is in use, this product produces a vibrating
sensation. It is possible that individuals with heart assist pacemakers may experience a
sensation similar to exercise. Consult physician for complete information.
Raising/Lowering Mechanisms
The raise/lower feature will emit a minimal humming sound during operation. This is
normal. During operation, the lift arm wheels make contact with the platform support of
the bed. This applies slight tension on the moving components and resonance is reduced
to a minimum level. If excessive noise or vibration is experienced, reverse the movement
action (up or down) of the base with the remote. This should realign the base’s activating
mechanisms to the proper operational position.
Service Requirements
NOTE: Service technicians are not responsible for moving furniture, removing headboards
and footboards or any items required to perform maintenance on the adjustable bed.
In the event the technician is unable to perform service due to lack of accessibility, the
service call will be billed to the purchaser and the service will have to be rescheduled.
Lubrication
This product is designed to be maintenance free. The lift motors are permanently
lubricated and sealed—no additional lubrication is required. Do not apply lubricant to lift
motor lead screws or any nylon nuts or the bed may inadvertently creep downward from
the elevated position.
Any attempt to make changes or modifications to the remote (e.g. an intentional radiator)
could void the user's authority to operate the remote according to FCC certification
(section 15.231).
9
Advisory (cont.)
Product Care
Locking Caster Safety Feature
Cleaning Your Remote and
FlexFit Control System
This product is equipped with locking casters to prohibit the bed from movement. For best
results, place rubber caster cups under locking casters when the bed is located on smooth
or hard surface flooring. (It is possible for locking caster equipped beds to slide without
the use of rubber caster cups.) To activate locking casters, push down on the lock tab. To
disengage the locking mechanism, push up on the lock tab (see illustration below).
™
• Wipe the body with a clean cloth dampened with a mild soap and water solution.
• For the remote, wipe the display screen with a clean, dry,
lint-free cloth.
CAUTION: Do not immerse in water or place in dishwasher.
When Not in Use
• Store remote, FlexFit control system, and power cord
in a controlled, indoor environment.
™
Massage Operation
The massage feature will emit a minimal tone during operation. This is normal. When the
massage level is increased, motor resonance will intensify accordingly.
Location Environment
The level of sound experienced during FlexFit operation is directly related to the location
environment. For example, when a bed is located on a hardwood floor with the massage
feature in operation, a vibrating tone will be audible. To minimize this resonance, place
a piece of carpet—or optional rubber caster cups—under each leg or caster. See the
Optional Accessories section on page 13 of this manual for rubber caster cup order
information. It is possible to experience vibration or noise from the headboard brackets,
headboards or footboards if mounting bolts are not firmly tightened.
™
10
FlexFit FAQ's
™
Q. How do I capitalize a letter in the middle of my name?
Q. How do I save my Sleep Number setting?
A. Select the letter and press the Up/Down buttons
A. Press the side button
®
to choose your side of the bed. Press the
Up/Down buttons
simultaneously.
to choose your Sleep Number setting, then
press the My Sleep Number setting button
®
Q. How many characters can I use for my name?
for the two seconds to save.
A. Up to 11.
Q. My remote says there’s an inflation/connectivity error. What should I
do?
A. An error message lets you know an issue has been detected,
along with prompts for how to fix it. If the error is still not resolved,
you will be instructed to visit sleepnumber.com/chat or to call us
at 1.800.511.0054.
Q. How do I save my customized bed positions?
A. Adjust the bed position to your preference and hold the Favorite
button
for 2 seconds to save over the bed positions. If you wish
to reset the bed positions back to the original position setting, press
the Home button
, select System, select Settings, select Reset
Preferences, select Bed Positions and follow the instructions on the
remote.
Q. How do I restore the remote’s original settings?
A. To erase all stored information, press the home button
,
select System, select Setting, select Reset Preferences, select
Factory Reset and follow the instructions on the remote.
Q. Why won’t my remote turn on?
A. You may need to replace or check the orientation of the batteries.
Your remote comes with two AA batteries that should last about
six months with normal use. If new batteries don’t resolve the issue,
please visit sleepnumber.com/chat or call us at 1.800.472.7185.
Q. Why don’t I see Sleep IQ in my menu screen?
™
A. You need to have purchased the Sleep IQ system to have access to
™
the Sleep IQ data on the remote.
™
on top of your remote
Q. How do I reset my timer?
A. Press the Timer button
and choose from the menu to adjust the
timers that are set. Scroll to select a new time option or select Timer
Off.
Q. How do I dim my under-bed nightlight?
A. Press the Home button
, then select System, select Settings,
select Reset Preferences, select Nightlight, then press the Up or
Down
button to adjust to your brightness preference.
Q. How do I turn my nightstand lights on or off with the remote?
A. Press the Light button
, then select the lights you want on or
off and press Enter
. A lightbulb icon will appear when the light
selected is on and will disappear when the light is turned off.
11
Q. W
hat if the head or foot section of my bed will lift, but will not return
Q. How do I change the name on my remote?
A. Press Home
, then select System, select Settings, select Reset
Preferences, select Rename Side and follow the directions on the
to flat?
A. Check for obstructions (pillows, blankets, etc.) that prevent the deck
from lowering. Also check to ensure that the head of the bed is at
remote to enter a new name.
Q. What if using the Snore button does not alleviate my snoring?
A. Studies have shown that elevating the snorer’s head can help improve
airflow, thereby providing temporary relief from a common cause
least 2” away from the wall or headboard to provide the required
clearance to raise the head. If the issue persists, visit sleepnumber.
com/chat or call us at 1.800.511.0054
of mild snoring. If snoring persists, consult a health care provider for
Q. I lost my remote. What should I do?
evaluation of obstructive sleep apnea or other respiratory disorders.
A. Contact customer service to purchase a replacement remote. You
can manually return your base to flat using the Flat Base button
Warning: Do not use if pain or discomfort result.
located on the back of the FlexFit control system (see page 7).
™
Q. W
hat do I do if I press the button to turn on my night stand lamps,
but nothing happens?
A. Many lamps also have an on/off switch. Ensure the lamp switch
is turned on. Ensure the lamp is connected to the FlexFit control
™
system. Also check to see if the light bulb needs to be replaced.
If the issue persists, visit sleepnumber.com/chat or call us at
1.800.511.0054
Q. My remote says there's a connection error. What should I do?
A. Verify that the power cord is securely plugged into the FlexFit
™
control system and into a working outlet. Verify that theFlexFit
™
control system reset button is switched to on. If the error persists,
visit sleepnumber.com/chat or call us at 1.800.511.0054
12
A
Bed Type
B
Frame Width
C
Base Width
FlexFit™ 1
Weight
Base Length
FlexFit™ 2
Weight
FlexFit™ 3
Weight
Twin Extra-Long
28"
37"
79.5"
110 lbs.
116 lbs.
138 lbs.
Full
38"
52.5"
73.5"
142 lbs.
147 lbs.
162 lbs.
Queen
38"
58.5"
79.5"
145 lbs.
150 lbs.
173 lbs.
Cal.King (per side)
28"
35.5"
83.5"
113 lbs.
118 lbs.
138 lbs.
King (per side)
28"
37"
79.5"
110 lbs.
116 lbs.
138 lbs.
40"
B
C
58°
Frequently Asked Questions
Optional Accessories Size Chart
2"
44°
22"
A
61"
Glide
Only
56"
Threaded
Caster
Standard 4" Leg
(without caster)
Standard 4" Leg
(with caster)
Standard 7" Leg
(without caster)
F
Standard 7" Leg
(with caster)
F
F
E
F
E
D
D
D
E
D
F
F
E
E
E
Standard 9" Leg Standard 11" Leg
(with caster)
(without caster)
F
F
F
Standard 9" Leg
(without caster)
E
E
D
D
E
D
D
D
Height to
Frame
1.5 - 1.9
2.5
4.1
6.6
7.125
9.6
9.1
11.6
11.1
E Height to
Base
8.9 - 9.5
10.1
11.8
14.3
14.75
17.3
16.8
19.3
18.8
Height to
F
Mattress
10.9 - 11.5
12.1
13.8
16.3
16.75
19.3
18.8
21.3
20.8
0
0.5
2.5
5
6
8
8
10
10
D
Under-Bed
Clearance
13
Optional Accessories
FlexFit adjustable bases are designed to fit standard bedroom
furniture. If your furniture does not accommodate the FlexFit
adjustable base please contact Customer Service at
1-800-472-7185 for potential solutions. Call 1-800-580-7216 for
accessory pricing and to order the accessories listed in the chart
to the right.
Optional Accessories
™
™
Code
Qty.
107397
4
Caster Cups
116449
4
Threaded Caster
7" Legs with Casters
9” Legs with Casters
11” Legs
TBD
107399
116447
116448
4
4
4
4
Swing Away Hinge Kit
107396
1
Mattress Retainer Bar Kit
117450
1
Glides
(headboard bracket cannot be used with glides)
Glides
Our lowest bed-height option. Glides replace the standard 4” legs.
Four glides per set. See diagram on page 13 for bed height dimensions.
Note: headboard brackets cannot be used with glides.
Caster Cups
Required for use of FlexFit adjustable bases on hardwood floors. Install
under caster wheels to prevent the bed from moving on hardwood flooring.
Four cups per set.
™
Threaded Casters
Our second-lowest bed-height option. Threaded casters replace the
standard 4" legs. Four threaded casters per set. See diagram on page X for
bed height dimensions.
NOTE: headboard brackets cannot be used with threaded casters.
Legs
For increased bed height and under-bed storage. Select from three leg
height options to replace the standard 4" legs. Four legs per set. See
diagram on page X for bed height dimensions.
Swing Away Hinges (Split King Only)
For easy under-bed cleaning and bed-making access. Split King beds easily
split apart with the swing away hinges that attach between the headboard
and each side of the split king bed. Two hinges included.
Mattress Retainer Bar Kit
For use with non-Sleep Number beds. Sleep Number beds use our
patented mattress-retaining kit to attach the mattress to the adjustable
base. The mattress retainer bar is required when other mattresses are used
with the adjustable base to prevent the mattress from sliding when you
raise the head of the bed.
®
14
FlexFit 1 and FlexFit 2
Headboard Bracket Assembly
Full
Queen
Twin/E. King/Split King
Cal. King/Split Cal. King
118102
118103
118101
118104
1
FlexFit 3 Headboard
Bracket Assembly
Full
Queen
Twin/E. King/Split King
Cal. King/Split Cal. King
118106
118107
118105
118108
1
™
™
™
Glides
Caster Cups
Legs
7"
Swing Away Hinge Kit
Mattress Retainer
Bar Kit
9"
Threaded Casters
Optional Accessories
Optional Accessories
11"
Headboard Bracket
Assembly
15
Help is just a click or phone call away.
If you ever have questions or need help finding your ideal comfort, moving or storing
your bed, or troubleshooting, please visit us at sleepnumber.com/chat to chat with a live
representative 7 a.m. – 11 p.m. (Central Standard Time) daily or call 1.800.472.7185
Representatives are available by phone
(Central Standard Time):
Monday-Friday 8 a.m. – 8 p.m.
Saturday
8:30 a.m. – 5 p.m.
SundayClosed
9800 59 Avenue North, Minneapolis, MN 55442
th
©2013 Select Comfort 7/13
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