MCK DAC - Datasheet - VLR Communications

MCK DAC - Datasheet - VLR Communications
Digital-to-Analog Recording Interface
Digital-to-Analog Recording Interface
MCK’s Digital-to-Analog Recording Interface helps companies bridge the gap
between the proprietary digital phone systems and standard analog
voice recording devices
MCK’s Digital-to-Analog Recording Interface
• Flexible Configurations
Call Recording is becoming
converts proprietary digital PBX signals into a
Support for up to 48-users.
standard practice in all
standard analog audio output so that calls can
types of businesses today.
be easily and cost-effectively recorded on any
Whether for legal reasons,
voice logger or recording device. Supported
transaction verification,
emergency 911 applications,
PBX protocols include Avaya DEFINITY® ECS,
and Nortel Meridian® and Norstar ®. MCK’s
Digital-to-Analog Recording Interface units are
agent training and/or
easily configured to sit between the PBX and
customer satisfaction
the telephone set. The interface is available in
purposes, companies in a
two configurations:
wide range of industries are
keeping records of telephone
12-Slot Rack: MCK’s 12-slot rack, which
• Worry-free Capture
Captures all calls through VOX or relay
activation of recording devices.
• Intelligent Recording
Automatically begins recording when a
call is detected on the line and stops when
call is terminated. Will not record when
someone speaks into a headset if a call is
not in progress.
• Set-side Capture
Provides an ideal “per user” solution, since it
captures the audio signal on the set side.
may be wall-mounted, is available to support
calls. And MCK’s Digital-to-
4 to 48 users, with each D/A converter card
Analog Recording Interface
providing four channels of recording capabili-
simplifies the process.
ties. It’s the ideal solution for companies who
want the flexibility to expand their recording
capabilities as their call recording needs grow.
• Cost Effective Expansion
The rack-mount unit provides a low-cost
expansion solution.
• Fast Installation
Simply bridges into the line between the
PBX/KTS and the deskset.
• Compatible with MCK EXTenders for
for DEFINITY, Meridian and Norstar
Recording home-based call center agents
and teleworkers who are connected through
off-premises EXTenders.
• Record-on-Demand
Deskset can be easily programmed to turn
recording on or off at the touch of a button.
• PBX Compatibility
Avaya DEFINITY® ECS, Nortel Meridian®
and Norstar ®.
Digital-to-Analog Recording Interface
Digital telephone sets
Up to 2500 feet to
RJ-11 cable between
switch and phone*
PBX or key system
Up to 30
feet max
Up to 2500 feet of
cable to recorder
Bridge Tap
D/A Recording
Recording Interface for:
Voice Logger or Call
Recording Device
* System dependent
Nortel Meridian® and
Norstar ® ECS
Available Configurations
12-slot rack
(Rack is expandable in 4-port increments
with 4-channel cards and is wall-mountable)
Selectable Lines
Up to 64
Command Selection
A Law/µ Law
VOX Relays Conditions
N/O or N/C
VT100 Terminal
Beep Tone Generator
Desktop: 8” x 8” x 1¾”
205mm x 205mm x 45mm
12-slot rack: 19” x 5¼” x 95 8”
482mm x 133mm x 245mm
Analog Output Impendence
600 hms
Analog Output Level
-10 dB nominal
Relay Contact Rating
1 A @ 30 VDC
Fuse Rating
1 A slow blow type BUSS
GDC or equivalent
Power Supply (one per rack)
Internal. 100-240 VAC, 1.3A
50-60 Hz, 45 Watts maximum
Operating Environment
0-55º C 32-130º F
0-95% relative humidity
Additional Equipment Required
- RS-232 serial cable (DB-9 MF)
- One RJ-21 female Amphenol
cable for every two cards
One-year limited warranty for parts and labor
Product specifications subject to change without notice.
MCK, the MCK logo, MCK EXTender, PBXgateway and RVP are trademarks
of MCK Communications, Inc. Other brand and product names referenced herein
are trademarks of their respective holders.
© 2002 MCK Communications, Inc.
04-D/A - R10702
MCK Communications, Inc.
Corporate Headquarters
117 Kendrick Street
Needham, MA 02494-0708
Toll Free: 888-454-7979
Telephone: 617-454-6100
Fax: 617-454-6101
Research & Development
4040 Bowness Road NW
Calgary, AB Canada T3B 3R7
Toll Free: 800-661-2625
Telephone: 403-247-9777
Fax: 403-247-9078
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