Godex RT230i User manual

User Manual

Version

Issue Date

P/N

: RT200i series

: Rev. 1.4

: 2012.10.25

: 920-014511-00

RT200i/RT230i BARCODE PRINTER

USER MANUAL

RT200i/RT230i USER MANUAL

FCC COMPLIANCE STATEMENT

FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a CLASS A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at own expense.

EMS AND EMI COMPLIANCE STATEMENT

FOR EUROPEAN USERS

This equipment has been tested and passed with the requirements relating to electromagnetic compatibility based on the standards EN 55022:1998+A1:2000+A2:2003, CISPR 22,

Class A EN 55024: 1998+A1: 2001+A2: 2003, IEC 61000-4 Series EN 61000-3-2/2000&EN 61000-3-3/1995.

The equipment also tested and passed in accordance with the European Standard EN55022 for the both Radiated and Conducted emissions limits.

RT200i SERIES

TO WHICH THIS DECLARATION RELATES

IS IN CONFORMITY WITH THE FOLLOWING STANDARDS

EN55022: 1998, CLSPR 22, Class A/EN55024: 1998/IEC 61000-4 Serial/EN61000-3-2: 2000/EN 6100-3-3:

1995/CFR 47, Part 15/CISPR 22 3rd Edition: 1997, Class A/ANSI C63.4: 2001/CNS 13438/IEC60950-1: 2005

(EN 60950-1: 2006+A11: 2009)/ GB4943: 2001/ GB9254: 1998/GB17625.1: 2003/EN60950-1: 2001

Caution

* *** Danger of explosion if battery is incorrectly replaced. Replace only with the equivalent type recommended by

the manufacturer.

** ** Dispose of used batteries according to the manufacturer’s instructions.

*** * Only use with designated power supply adapter model.

**** Changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Declaration


SAFETY INSTRUCTIONS

Please read the following instructions carefully.

1. Keep the equipment away from humidity.

2. Before you connect the equipment to the power outlet, please

check the voltage of the power source.

3. Make sure the printer is off before plugging the power connector

into the power jack.

4. It is recommended that you connect the printer to a surge

protector to prevent possible transient overvoltage damage.

5. Be careful not to get liquid on the equipment to avoid electrical

shock.

6. For safety and warranty reasons, ONLY qualified service personnel

should open the equipment.

7. Do not repair or adjust energized equipment under any

circumstances.

Safety instructions


CONTENTS

1

1.1

1.2

3.4

3.5

3.6

3

3.1

3.2

3.3

2.4

2.5

2

2.1

2.2

2.3

4

4.1

4.2

6

6.1

6.2

5

5.1

5.2

5.3

Barcode Printer

Box Content

Getting to Know Your Printer

Printer Setup

Open the Printer

Loading the Ribbon

Loading the Label Roll Module

Connecting the Printer to the Host Computer

Installing Printer Driver and QLabel with Super

Wizard CD

Setting and Control for Operation Panel

Operation Panel

LCD Interface Introduction

LCD Interface Function

Label Calibration and Self Test

Error Alerts

USB Host

NetSetting for Ethernet

Installing the NetSetting Software

The Interface of NetSetting

Accessories

Preparation Steps

Installing the Label Dispenser

Installing the Cutter

Maintenance and Adjustment

Cleaning the Print Head

Troubleshooting

Appendix

Product Specifications

Interface

File Manipulation When Using USB Stick

044

044

046

052

056

056

057

001

001

002

020

020

021

026

030

032

034

013

015

005

005

006

010

036

036

037

Contents

1

Barcode Printer

1.1 Box Content

Please check that all of the following items are included with your printer.



RT200i/RT230i Barcode Printer



Label Stock



Ribbon Module

Empty Ribbon Core



Power Adapter

Power Cord

Ribbon AC Adapter



USB Cable



CD

Including GoLabel software and RT200i/RT230i user manual.



RT200i/RT230i Quick Guide

RT200/RT200i Series

* Package content may vary per region.

001

1

Barcode Printer

1.2 Getting to Know Your Printer

Device Overview



Front View

OPERATION PANEL



Rear View

POWER BUTTON

FRONT COVER

COVER RELEASE CATCHES

Pull catches for opening the printer cover

LCD SCREEN

FEED BUTTON

DIRECTION KEY

CALIBRATION BUTTON

POWER JACK

FAN-FOLD LABEL INSERT

Feed slot for continuous labels

USB HOST

ETHERNET PORT

SERIAL PORT

USB PORT

002



1

Barcode Printer

Bottom View

COVER OF THE MODULE CONNECTION JACKS

* *** Cut-outs are not intended for wall-mount use.

003

1

Barcode Printer

The Internal View of Printer

LABEL SUPPLY MODULE

PAPER PRESS BAR

LABEL SUPPLY HUB

RELEASE CATCH

Release catch for opening the label supply hub

TOP COVER

RELEASE CATCH

Release catch for closing the printer cover

LABEL SENSOR MODULE

LABEL SENSOR

GUIDE TRACK

The Printing Mechanism

RIBBON REWIND MECHANISM

LABEL GUIDES

PLATEN MODULE

PLATEN

PLATEN LOCKERS

RIBBON REWIND WHEEL

HOLDER OF RIBBON REWIND CORE

RIBBON SUPPLY MECHANISM

PRINT HEAD

HOLDER OF RIBBON SUPPLY CORE

RIBBON SUPPLY WHEEL

004

2

Printer Setup

2.1 Open the Printer

Open the Printer Cover and the Printing Mechanism

Place the printer on a flat surface. Open the printer cover by pulling the release catches on both sides of the printer and lift the cover.

Pull the catches toward the direction

Pull the catches toward the direction

COVER RELEASE CATCHES

Pull the catches for opening the printer cover

Lift the printer cover backward

The printing mechanism is lifted up with the printer cover

005

2

Printer Setup

2.2 Loading the Ribbon

A New Ribbon Module Installation

A NEW RIBBON EMPTY RIBBON CORE

1. Attach the ribbon to the empty ribbon core with the adhesive strip at the end of the ribbon.

Notch on left side

Stick on empty ribbon core

2. Wind the ribbon around the empty ribbon core for 2 to 3 circles.

Wind the ribbon around the core

3. A ribbon module is assembled as below.

A NEW RIBBON MODULE

RIBBON SUPPLY

RIBBON REWIND

006

2

Printer Setup

Load the Ribbon on the Printer

For Ribbon Supply Module

RIBBON SUPPLY MODULE

1. Place the right-hand side of ribbon first.

Right side

Push the ribbon to tighten the spring of the holder

SPRING OF HOLDER

Align the ribbon core to the holder

2. Then place the left-hand side of the ribbon.

Left side

Align the notch of the ribbon core to the spoke

NOTCH OF RIBBON CORE

SPOKE

007

2

Printer Setup

3. The ribbon supply module loading is completed.

Load the Ribbon on the Printer

For Ribbon Rewind Module

RIBBON REWIND MODULE

1. Pass the ribbon to round the print head.

Move the empty ribbon core upward to ribbon rewind mechanism

008

2

Printer Setup

2. Place the right-hand side of empty ribbon core first.

Right side

Align the empty ribbon core to the holder

Push the empty ribbon core to tighten the spring of the holder

SPRING OF HOLDER

3. Then place the left-hand side of the empty ribbon core.

Turn the ribbon wheel to align the notch of empty ribbon core to the spoke.

Left side

Rotate backward

Align the notch of empty ribbon core to the spoke

NOTCH OF RIBBON CORE

SPOKE

4. Turn the ribbon rewind wheel to tighten the ribbon until it has no wrinkles.

The ribbon loading is completed once the ribbon supply module and ribbon rewind module are assembled

correctly.

Rotate backward

RIBBON REWIND WHEEL

009

2

Printer Setup

2.3 Loading the Label Roll Module

A New Label Supply Module Loading

LABEL STOCK

1. Unlock the release catch to lift the label supply hub.

1

Push rightward

2

Lift the label supply hub upward

2. Place the label stock on the label supply hub.

Place on the label supply hub

010

LABEL SUPPLY HUB

2

Printer Setup

3. Push the label supply module downward and close the release catch.

Push downward to fix the module

4. A new label supply module is completed.

Loading the Label Roll Module on the Printer

1. Feed the Label through the label guides and adjust the label guides to the label width. The label guides will help

to prevent the label swaying.

Through the label guides

Adjust the label guides

011

2

Printer Setup

2. Unlock the release catch to close the printer cover.

Close the printer cover

2

1

Push the release catch

3. Press the FEED key and make sure the label is fed smoothly. The label loading is completed now.

* *** Please keeps the rack gear clean to ensure the smoothness of label holder.

012

2

Printer Setup

2.4 Connecting the Printer to the Host Computer

1. Please make sure that the printer is switched off.

2. Connect the power cord to the AC adapter.

POWER CORD

AC ADAPTER

Connect the jack of the power adapter to the printer and connect the plug of the power adapter to the socket of the wall.


POWER ADAPTER

JACK SLOT

PLUG

THE WALL

SOCKET

013

2

Printer Setup

3. Connect the USB/serial cable to the printer and host computer.


PLUG

USB CABLE

USB PORT

PLUG

PC

4. Pressing the POWER button. The LCD screen should now lights up.

Pressing the POWER button

OPERATION PANEL

LCD SCREEN

POWER BUTTON

014

2

Printer Setup

2.5 Installing Printer Driver and GoLabel with Super Wizard CD

1. Insert the Super Wizard CD in the CD/DVD drive of the host computer and the program should pop up

automatically. You will see the Welcome screen first. On the Welcome screen, choose “Standard Installation”.

2. The wizard will then ask you to make sure your USB and power cables are connected and that the power is

turned on. Make sure that is done and then click “Next”.

3. The next screen you will see is, “Install the GoLabel Software and Windows driver”. Click “Next” to continue.

* *** If the Super Wizard program did not run automatically, you can either turn on the “Auto-run” setting for your

CD/DVD driver or double-click the icon of CD/DVD driver to run the program.

015

2

Printer Setup

4. As the printer driver and GoLabel are installing, a screen will display a progress bar.

5. Once the installation is complete, you can start to make and print labels with GoLabel or throug the printer driver.

6. As the optional steps, you can also print a test label or register your printer during the “Standard Installation”

procedure.

* *** If you need more resources, tools or reference documents, you can also find them on Super Wizard CD. Just click

“Other Choices” on Welcome Screen to access the files.

016

2

Printer Setup

Installing Printer Driver Directly From CD Folder

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Seagull Drivers" folder on the CD.

Select the icon for the driver file and click it to start the installation.

2. Follow the instructions on the screen. The Driver Wizard guides you through the installation procedure.

Select "Install printer drivers".

3. Specify your printer model.

Godex RT200i

017

2

Printer Setup

4. Specify the port used to connect the printer to the host computer.

5. Enter a printer name and assign the appropriate rights.

Godex RT200i

Godex RT200i

6. Once the installation is complete, a summary of the printer settings is displayed.

Check whether the printer settings are correct and click "Finish" to start copying the driver files.

Wait until copying is complete, then finish the installation.

Godex RT200i

Godex RT200i

018

2

Printer Setup

7. Once the driver installation is complete, the new printer should appear in the "Printers and Faxes" folder.

Godex RT200i

Godex RT200i

019

3

Setting and Control for Operation Panel

3.1 Operation Panel

Operation Panel Introduction

OPERATION PANEL

LCD SCREEN

POWER BUTTON

FEED BUTTON

DIRECTION KEY

POWER Button

Press the POWER button to turn on the printer, and the START UP SCREEN appears. The printer is on “ready to print” status, the LCD screen should display the message “READY“ on the screen.

When printer is turned on, keep pressing the POWER button for 3 second will turn the printer off.

FEED Button

When you press the FEED button, the printer moves the label to the defined stop position.

If you are using continuous labels, pressing the FEED button will move label stock until you release the button again.

If you are using individual labels, pressing the FEED button will move only one label.

If the label does not stop at the correct position, you need to run the auto-detection function on the label stock, please see Section 3.4 Label

Calibration and Self Test.

020

3


3.2 LCD Interface Introduction

Getting Started

Press the POWER button to turn on the printer, and the START UP SCREEN appears.

Power on

If the printer is on “ready to print” status, the LCD screen should display the message “Ready“ on the screen.

Please keep pressing  button and wait for the timer to be filled, then the LCD interface will enter into the MAIN

PAGE for SETTING MODE. You can make various setting functions in SETTING MODE.

Enter Main page

021

3


Operations on Setting Page

On MAIN PAGE, press  or  button to move the cursor and select the functions.

Select a designated function and press FEED button, you will enter the SETTING PAGES for the function.

Select or

Enter

On SETTING PAGES, press  or  button to select the setting items.

Select a designated function and press FEED button, you will enter the SETTING VALUE PAGES for the function.

Select or

Enter

022

3


On SETTING VALUE PAGES, press  or  button to change the setting values.

Select or

Press FEED button will apply the setting value you just selected, and the red tick will appear to mark the value.

Apply

* *** The blue arrow indicates the value you are selected.

** ** The red tick indicates that the selected value is applied now.

023

3


Exit from Current Page to Ready Status

The icon on top-left corner displays the capture of upper level screen and also guides you back to upper level with left or up arrow.

NAVIGATION ICON

On SETTING VALUE PAGES, press button will go back to the upper level screen.

Back to the Setting page

On SETTING PAGES, press  button will go back to the MAIN PAGE screen.

Back to the Main page

024

3


On MAIN PAGE, select the “EXIT” icon and press the FEED button to exit from SETTING MODE and the printer goes back to READY status.

EXIT from Setting Mode or

Back to the Ready status

025

3


3.3 LCD Interface Function

Main Page

Printer Setting

Setting items for printer, ex. Printing speed, darkness.

Also includes a Printing Wizard for your ease of printing.

Label Setting

Setting items for printing label, ex. Rotation, Printing position offset.

Option modules and connection port settings.

Device

Self-Diagnose functions for printer, ex. TPH testing, self-test page printing.

Analysis

Exit from Setting Mode.

Exit

026

3


Setting Items in Setting Mode

Printer Setting

LCD Language

Wizard

Speed

Darkness

Media Type

Printer Mode

Tear-off Position

Darkness

Speed

Sensor

Printing Mode

Tear-off Position

Top of Form

Setting

Codepage

Label Setting

Rotation

Horizental Offset

Vertical Offset

Start Offset

Recall Label

English

German

繁體中文

简体中文

2-5 or 7

0-19

Label with Gaps

Label with Marks

Continuous

Direct Thermal

Thermat Transfer

0-40

0-19

2-5 or 7

Media Detection

Media Type

Auto Select

See-Through

Reflective

Label with Gaps

Label with Marks

Continuous

860

863

865

857

861

862

855

866

Direct Thermal

Thermat Transfer

0-40

Apply

Cancel

850

852

437

737

851

869

Win 1252

Win 1250

Win 1251

Win 1253

Win 1254

Win 1255

Win 1257

0°

90°

180°

270°

-100 - 100

-100 - 100

-100 - 100

001 Form Name

002 Form Name

027

3


Device

Buzzer

Optional Setting

Serial Port Setting

RTC Setting

Option

Pre-Printing

Baud Rate

Parity

Data bits

Stop bits

Clock Display

RTC Setting

Apply

Cancel

None

Cutter

Label Dispensor

Applicator

Apply

Cancel

4800 bps

9600 bps

19200 bps

38400 bps

57600 bps

115200 bps

Non

Odd

Even

7 bits

8 bits

1 bits

2 bits

Apply

Cancel

YYYY/MM/DD

HH:MM:SS

Analysis

Calibration

Self-test

TPH Testing

Reset to Default

Clear Memory

Label Format

Graphic

Bitmap Fonts

True Type Fonts

Asian Fonts

ALL

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Apply

Cancel

Exit

Exit

028

3


Status of LCD Interface

When printer is on standby status (ready to print), the LCD interface will display “Ready” on screen.

You can only print on this “Ready“ status.

If there is any printers error, the LCD screen will display the error screen to show the type of error.

You can fix the error according the notice.

WARNING ICON

ERROR ICON

ERROR DESCRIPTION

Icon Definition

To upper level

To upper level

Lock

Unlock

Scroll the value

Appears on the NAVIGATION ICON of Setting

Pages. It guides you back to upper level by pressing “LEFT“ key.

Appears on the NAVIGATION ICON of Setting

Value Pages. It guides you back to upper level by pressing “UP“ key.

On Setting Value pages, press “RIGTH“ key to lock the value for preventing unexpected change.

For locked value, press “RIGHT” key again to unlock the value.

On Setting Value pages, press “UP“ or “DOWN“ key to scroll the values for your selection.

029

3


3.4 Label Calibration and Self Test

Label Calibration

The printer can automatically detect and store label height.

That means the host computer does not need to transmit the label height to the printer.

Self Test

Self-test function lets you check whether the printer is functioning normally.

Here is how you run the label size calibration and self test.

1. Check that the label stock is loaded correctly.

2. Turn off the printer.

3. Turn the printer on again, keeping the FEED button pressed. The printer will now measure the label stock and

store the label height.

4. Once the printer has successfully measured the label stock, it will print a self-test label.

The contents of a self-test printout are listed below.

Model & Version

USB ID setting

Serial port setting

MAC address of Ethernet port

IP protocol setting

IP address of Ethernet port

Gateway setting

Netmask setting

Number of DRAM installed

Image buffer size

Number of forms

Number of graphics

Number of fonts

Number of Asian fonts

Number of Databases

Number of Scalable fonts

Free memory size

Speed, Density, Ref. Point, Print direction

Label width, Form length, Stop position

Cutter, Label Dispenser, Mode

Sensor Setting

Code Page

Printer is on factory default

RT200i:GX.XXX

USB S/N:12345678

Serial port:96,N,8,1

MAC Addr:xx-xx-xx-xx-xx-xx

DHCP Enable

IP xxx.xxx.xxx.xxx

Gateway xxx.xxx.xxx.xxx

Sub-Mask xxx.xxx.xxx.xxx

##################################

1 DRAM installed

Image buffer size:1500 KB

0000 FORM(S) IN MEMORY

0000 GRAPHIC(S) IN MEMORY

000 FONT(S) IN MEMORY

000 ASIAN FONT(S) IN MEMORY

000 DATABASE(S) IN MEMORY

000 TTF(S) IN MEMORY

4073 KB FREE MEMORY

^S4 ^H8 ^R000 ~R200

^W102 ^Q100,3 Ê18

Option:^D0 Ô0 ÂD

Reflective AD:1.96 2.84 2.49[0.88_23]

Code Page:850

Default state=Yes

030

3


Label Calibration Button

A hardware button to make a Label Calibration while printer encountering ‘’Media Error’’ during the cases when first-time printer start up or change label or ribbon to another type, such as change using gap label to continuous or black mark labels.

Press

CALIBRATION BUTTON

Press C-button for 2 seconds, it will make an auto-sensing to calibrate the label and ribbon’s parameters.

Press

* *** Press C-button is equivalent to the auto-sensing command ‘’~S,SENSOR’’ that will cancel on-printing-job and make the

Label Calibration immediately.

031

3


3.5 Error Alerts

In the event of a problem that prevents normal functioning of the printer, you will see an error message on LCD screen and hear some beep signals. Please refer to below table for the error alerts.

OPERATION PANEL

LCD SCREEN

POWER BUTTON

Operation Panel

Status

Type Beeps Description

FEED BUTTON

DIRECTION KEY

Solution

Open the print mechanism and close it again.

Print Head Error None

High temperature at the print head.

Once the print head has cooled down, the printer switches to standby mode.

Media Error

Media Error

2 x 3 beeps

No ribbon is installed and the printer displays an error.

Make sure that the printer is set to direct thermal printing mode.

The ribbon is finished or the label supply hub is not moving.

Replace the ribbon roll.

2 x 2 beeps

No paper is detected.

Paper is finished.

Printer feed problem.

Make sure that the label sensor is positioned correctly. If the sensor still does not detect the paper, run the auto-detection function again.

Replace the label roll.

Possible reasons: the print medium has become trapped around the rubber roll; the sensor cannot detect a gap or black mark between the labels; there is no paper. Please reset the sensor.

032

3


Operation Panel

Status

Type Beeps Description Solution

The memory is full. The printer prints the message "File System full

".

Delete unnecessary data or install additional memory.

File Error 2 x 2 beeps

Unable to find file. The printer prints the message "File Name not found"

Use the "~X4" command to print all files. Then check whether the files exist and whether the names are correct.

A file of the same name already exists. The printer prints the message "Duplicate Name".

Change the name of the file and try storing it again.

033

3

Printer Setting and Control

3.6 USB Host

Definition : USB Host port supports either device：USB memory stick, keyboard or scanner.

Purpose



USB memory stick : It extends the user memory space up to 32GB for Graphic, Font, Label Format, DBF and Command

files downloading. The printer’s Firmware also can be updating if copy new version of Firmware into USB memory stick.



Connecting an USB keyboard to printer for ‘’ Standalone’’ mode operation.



Plug-in an USB scanner to operate the printer in ‘’Standalone’’ mode.

Usage of Extended Memory



USB memory stick : It supports hot-plugging function; printer will create a Folder ‘’\LABELDIR’’ and switch ‘’User Flash’’

to ‘’ Extended Memory‘’ automatically while user plugs an USB memory stick into a GoDEX ‘’i’’ model printer.



Connect the USB Stick plugged -in printer to PC via USB Device or Ethernet port and run ‘’GoLabel’’ software to

download Graphic, Font, Label Format, DBF and Command files to the printer.



Detail download procedures, please refer to ‘’GoLabel On-line Help’’.

Usage of Firmware Update



Remove USB memory stick from printer and plug-in it to a PC’s USB port; delete Firmware ‘’*.bin’’ file from

‘’\LABELDIR\FW’’ of USB memory stick if it existing; or create a Folder ‘’\LABELDIR\FW’’ to USB memory stick if it doesn’t

existing.



Copy a new version of Firmware ‘’xxxx.bin’’ to the Folder ‘’\LABELDIR\FW’’; and then remove USB and plug-in

back to the printer that going to update Firmware.



The printer will update the Firmware automatically when plug-it-into the printer and printer find-out the Firmware

in ‘’\LABELDIR\FW’’ is newer version.



Don’t remove the USB memory stick out while it’s under updating with ‘’Flash Writing...’’message that displays on

LCD panel.

034

3

Printer Setting and Control

USB Keyboard



When plug-in an USB keyboard to the printer, LCD panel will display “Standalone Mode”, press the “Enter” key

on keyboard and “Feed” key in the printer to entering to the dialog for “Recall Label” operation.



Only the sub-dialog “Recall Label” is able operating by keyboard as follow definition:

1. Press “ESC” key to exist from “Standalone Mode” or back to previous dialog

2. Press “F1”, it will let the printer from “Ready” mode entering into “Standalone Mode”

3. Press “Enter”, “Arrow” and “Alphabetic” keys as the usual in PC that will perform the key-in function of

“Recall Label” in “Standalone Mode”.

Scanner



When plug-in an USB scanner to the printer, LCD panel will display “Standalone Mode”, press the “Feed” key

in the printer to entering the dialog of “Recall Label” operation. User performs the “Recall Label” function interactively

through the LCD panel, 4 direction keys, Feed key and Scanner.



Scanner is using in “standalone Mode” to scanning the “Serial Number, Variable” and Print Quantity while the printer

prompts a message on LCD panel and wait for data input.

* * The USB Host port on ‘’i’’ ‘’x’’ model printer is without ‘’HUB’’ function.

* * The USB Memory Stick supports with ‘’FAT32’’Disk Format and up to 32GB only. The certified venders are Transcend,

Apacer, Patriot, Consair and Kingston.

* The download function for Graphic, Font, Label Format, DBF and Command files is operated by GoLabel of PC and

must go through the a ‘’i’’ ‘’x’’ model printer itself.

* On a PC, user may copy entire folder’’\LABELDIR’’ from USB memory stick to PC or vice-versa. Copy a sub-folder or

individual file in ‘’\LABELDIR’’ to PC or vice-versa is not supported.

035

4

NetSetting for Ethernet

4.1 Installing the NetSetting software

The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port.

It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps.

1. Insert the product CD in the CD/DVD drive of the host computer and open the "Ethernet" folder on the CD.

2. Select the icon for the NetSetting installation file and click it to start the installation.

3. Follow the instructions on the screen. The Setup Wizard guides you through the installation procedure.

4. Specify the “Installation Folder".

5. Click ”Next” to start the installation.

6. Once the installation is completed; you will see the NetSetting icon on your desktop.

036

4


4.2 The Interface of NetSetting

Click the NetSetting icon to start the program; you will see the start page as below. The start page will display the basic information of connected printer and your PC.

RT200i

Click the magnifier icon to search the Godex printers which are connected via Ethernet port in you network environment. Once a connected Godex printer is detected, it will be listed on the start page.

There are six tabs on the top of interface which can configure different types of network settings. But for the data security reason, you need correct password to enter the configuration pages.

* *** The default password is “1111”, you can change the password later from the “IP Setting” tab.

037

4


IP Setting

The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP.

You can press “Set” button to apply the settings and “ReGet” button to refresh the setting values.

* *** To fully benefit from the NetSetting software, you should be familiar with basic networking principles. Please

contact your network administrator for related network setting information.

038

4


Alert Path Setting

NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol).

You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting” tab.


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Alert Message Setting

For the alert message notification function, you can decide which error cases need to be sent out to the operator.

Moreover, the alert messages can be set to be sent by SMTP, SNMP or both.


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Printer Configuration

Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page.

RT200i


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User Command

The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer.

For some commands that will return response message, the message will be displayed in "Output Message" window.

You can press “Send Command” button to send printer commands via Ethernet port and control the printer remotely.

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Firmware Download

On “Firmware Download” tab, the current version of printer firmware will be showed on the screen. If you need to update the printer firmware, just specify the file location of firmware file and press “Start Download Firmware” button.

The printer firmware then can be updated remotely.

BOOT : 1.000a1 F/W : RT200i 1.000a

In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the printer configurations back to factory default.

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5.1 Preparation Steps

Before installing the optional modules, please make some preparations as follows.

1. Turn off the printer

Remember to switch off the printer before installing any module.

2. Open the printer cover and the printing mechanism

Open the printer cover by pulling the release catches on both sides of the printer and lift the cover.

Please see the Section 2.1 for further information about Open The Printer.

The printing mechanism is lifted up with the printer cover

3. Remove the front cover

Please pull frontward to remove the front cover.

Pull frontward

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4. Remove the platen

Lift up the release clips on both sides of the platen to release and pull upward the platen.

Release the clip

CLIP

Pull up the platen

5. Ribbon loading

Please see the Section 2.2 for further information about Loading The Ribbon.

6. Label loading

Please see the Section 2.3 for further information about Loading The Label Roll Module.

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5.2 Installing the Label Dispenser

The Overview of the Label Dispenser

PAPER SENSOR

PAPER FEED ROLLER

CONNECTION CABLE OF LABEL DISPENSER

COVER

Preparation Steps

Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the label dispenser.

Installing the Label Dispenser

1. Pass the connection cable through the slot of the printer.

* *** A label liner thickness of 0.006 mm ± 10% and a weight of 65 g/m 2 ± 6% are recommended.

** ** The label dispenser will take labels up to a max. width of 60 mm.

*** * When using the label dispenser, set the stop position (printer command Ê) to 13.

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2. Place label dispenser to align both holes of screw and then tighten the screws.

3. Place the platen back to the printer and lock the clips.

4. Close the top cover and printing mechanism.

Lock the clip

CLIP

5. Turn the printer upside down.

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6. Open the cover on the bottom of printer.


Open the cover

7. Plug the connector fo the label dispenser to the jack.

Plug

JACK

CONNECTOR OF THE CONNECTION CABLE

8. Close the cover of the module connection jacks.


Close the cover

* *** The printer must be switched off when plugging the connector, or the motherboard may be destroyed!

** ** There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.

CUTTER JACK

LABEL DISPENSER JACK

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Loading Label Roll with the Label Dispenser Module

1. Remove the first label from the label stock.

LABEL STOCK

LABEL LINER

Tear a label

THE FIRST LABEL

2. Feed the Label stock through the label guides.


3. Pull the label liner through the platen and the steel of the label dispenser.

LABEL LINER

PLATEN

STEEL

* *** Labels should be at least 25 mm high.

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4. The feeding path of label and liner should be as shown in below graphic.

LABEL STOCK

PLATEN

ROLLER

5. Close the label dispenser and printer cover. The installation is completed now.

LABEL

LABEL LINER

Close the cover

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6. Press the FEED button to feed the label. The label will be peeled from the liner while it passes through the label

dispenser.

Press the FEED button

LABEL

LABEL LINER

* *** There is a paper sensor on the Label Dispenser module. It will stop the printing if it is covered by label. Remove

the last printed label and the printer will then continue to print next label.


PAPER SENSOR

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5.3 Installing the Cutter

The Overview of the Cutter

CONNECTION CABLE OF CUTTER

FEED-OUT SLOT

COVER

Preparation Steps

Please see the Section 5.1 Preparation Steps to complete the preparation steps before installing the cutter.

Installing the Cutter

1. Pass the connection cable through the slot of the printer.

* *** Remember to switch off the printer before installing the cutter.

** ** Do not use to cut adhesive labels! Glue residue will be left on the cutter blade and impair its functioning. The

cutter has a blade life of 1000,000 cuts when using paper weighing 120g/m², and of 500,000 cuts when using

paper weighing 120g/m² - 170g/m².

*** * You can cut paper with a max. width of 60mm.

****With the cutter installed, set the stop position in Qlabel to 30, and the E value to 30.

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2. Place the cutter to align both holes of screw and then tighten the screws.

3. Place the platen back to the printer and lock the clips.

Lock the clip

CLIP

4. Close the top cover and printing mechanism.

5. Turn the printer upside down.

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6. Open the cover on the bottom of printer.


Open the cover

7. Plug the connector for the cutter to the jack.

Plug

JACK

CONNECTOR OF THE CONNECTION CABLE

8. Close the cover of the module connection jacks.


Close the cover

* *** The printer must be switched off, or the motherboard may be destroyed!

** ** There are 2 jacks : the lower jack for the label dispenser, the upper jack for the cutter.

CUTTER JACK

LABEL DISPENSER JACK

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Installing the Label Roll Module on the Printer

1. Pass the labels through the guides and the cutter.


Through the cutter

2. Close the top cover and printing mechanism. To finish, press the FEED button to set the label position.

Close the top cover


* *** We advise against using inside wound label stock.

** ** Labels should be at least 30 mm high. When using the printer with the cutter, you should set the stop position

(Ê) to 30.

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Maintenance and Adjustment

6.1 Cleaning the Print Head

Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.

Cleaning Steps

Here is how you clean the print head.

1. Turn off the printer.

2. Open the printer cover.

3. Remove the ribbon.

4. To remove any label residue or other dirt from the print head (see red arrow), please use a soft lint-free cloth

dipped in alcohol.

To clean the print head

PRINT HEAD

* *** The print head should be cleaned once a week.

** ** Please make sure that there are no metal fragments or other hard particles on the soft cloth used to clean the

print head.

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Maintenance and Adjustment

6.2 Troubleshooting

Problem

The printer is switched on but the LCD screen does not light up.

The label stock passes through the printer but no image is printed. ♦

♦

The label stock jams during printing.

The printed image is blurred.

♦

The LCD screen show the notice icon and printing is interrupted.

♦

♦

♦

♦

♦

♦

There is no printed image on some parts of the label.

♦

♦

♦

There is no printed image on part of the label or the image is blurred.

The printed image is positioned incorrectly.

A label is missed out during printing.

♦

♦

♦

♦

♦

♦

♦

♦

♦

♦

♦

The cutter does not cut off the labels in a straight line.

♦

The cutter does not cut off the labels completely.

♦

When using the cutter, the labels are not fed through or cut off incorrectly.

♦

♦

The label dispenser is not functioning normally.

♦

♦

Check the power supply.

Please see the Section 2.4

Solution

Check the software settings (driver settings) or command codes.

Look for the error alert in the table in Section 3.5. Error Alerts.

Check whether the print mechanism is closed correctly.


Please make sure that the label stock is loaded the right way up and that it is suitable material.

Choose the correct printer driver.

Choose the correct label stock and a suitable printing mode.

Clear the paper jam. Remove any label material left on the thermal print head and clean the print head using a soft lint-free cloth dipped in alcohol.


Check whether any label material or ribbon is stuck to the thermal print head.

Check for errors in the application software.

Check whether the starting position has been set incorrectly.

Check the ribbon for wrinkles.

Check the thermal print head for dust or other dirt.

Use the internal “~T” command to check whether the thermal print head will carry out a complete print job.

Check the quality of the print medium.

Check whether there is paper or dust covering the sensor.

Check whether the label stock is suitable. Contact your supplier.

Check the paper guide settings.

Check the label height setting.

Check whether there is dust covering the sensor.

Run the auto-detection function.


Check the darkness setting.

Check the thermal print head for dust or dirt.


Check whether the label stock is positioned straight.

Check whether the label is more than 0.2 mm thick.

Check whether the cutter has been correctly installed.

Check whether the paper guides are functioning correctly.

Check whether there is dust on the label dispenser.

Check whether the label stock is positioned correctly.

* *** If any problems occur that are not described here, please contact your dealer.

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APPENDIX

PRODUCT SPENIFICATIONS

Memory

Media

Model

Print Method

Resolution

Print Speed

Print Width

Print Length

Processor

RT200i

Thermal Transfer / Direct Thermal

RT230i

203 dpi (8 dots/mm)

7 IPS (177 mm/s)

300 dpi (12 dots/mm)

5 IPS (127 mm/s)

2.12” (54 mm) 2.24” (56.9 mm)

Min. 0.16” (4 mm)** ; Max. 68” (1727 mm) Min. 0.16” (4 mm)** ; Max. 30” (762 mm)

32 Bit RISC CPU

8MB Flash (4MB for user storage)

16MB SDRAM

Flash

SDRAM

Sensor Type Adjustable reflective sensor (full range). Fixed transmissive sensor, central aligned

Types

Continuous form, gap labels, black mark sensing, and punched hole; label length set by auto sensing or programming

Width

Thickness

0.6” (15 mm) Min. – 2.36” (60 mm) Max.

0.003” (0.06 mm) Min. - 0.008” (0.2 mm) Max.

Label roll diameter Max. 5” (127 mm)

Core diameter 1”, 1.5” (25.4 mm, 38.1 mm)

Types Wax, wax/resin, resin

Ribbon roll diameter 1.5” (38 mm) Max.

Ribbon 0.5” (12.7 mm) Core diameter

Length

Width

360’ (110 m)

2.20” (56mm) – 2.32” (59mm)

Printer Language

Software

Resident Fonts

EZPL, GEPL, GZPL auto switch

Label design software GoLabel (for EZPL only)

Driver Windows 2000, XP, Vista, 7, Windows Server 2003 & 2008

DLL Windows 2000, XP, Vista

Bitmap fonts

6, 8, 10, 12, 14, 18, 24, 30, 16X26 and OCR A & B

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Bitmap fonts 8 times expandable in horizontal and vertical directions

Scalable fonts 90°, 180°, 270° rotatable

Bitmap fonts

Download Fonts

Barcodes

Code Pages

Graphics

Asian fonts

Scalable fonts

1-D Bar codes

2-D Bar codes

Bitmap fonts 90°, 180°, 270° rotatable, single characters 90°, 180°, 270° rotatable

Asian fonts 90°, 180°, 270° rotatable and 8 times expandable in horizontal and vertical directions

Scalable fonts 90°, 180°, 270° rotatable

Code 39, Code 93, EAN 8 /13 (add on 2 & 5), UPC A/E (add on 2 & 5), I 2 of 5 & I 2 of 5 with Shipping Bearer Bars,

Codabar, Code 128 (subset A, B, C), EAN 128, RPS 128, UCC 128, UCC/EAN-128 K-Mart,

Random Weight,

Post NET, ITF 14, China Postal Code, HIBC, MSI, Plessey, Telepen, FIM, GS1 DataBar

PDF417, Datamatrix code, MaxiCode, QR code, Micro PDF417, Micro QR code and

Aztec code

CODEPAGE 437, 850, 851, 852, 855, 857, 860, 861, 862, 863, 865, 866, 869, 737

WINDOWS 1250, 1251, 1252, 1253, 1254, 1255, 1257

Unicode (UTF8, UTF16)

Resident graphic file types are BMP and PCX, other graphic formats are downloadable from the software


APPENDIX

PRODUCT SPENIFICATIONS

Model RT200 RT230

Interfaces

Control Panel

Real Time Clock

Power Auto Switching 100-240VAC, 50-60Hz

Operation temperature 41°F to 104°F (5°C to 40°C)

Environment

USB Device (B-Type)

Serial port: RS-232 (DB-9)

USB Host (A-Type)

IEEE 802.3 10/100Base-Tx

Ethernet port (RJ-45)

USB Device (B-Type)

USB Device (B-Type)

Serial port: RS-232 (DB-9)

Serial port: RS-232 (DB-9) USB Device (B-Type)

USB Host (A-Type) Serial port:RS-232 (DB-9)

USB Host (A-Type) IEEE 802.3 10/100Base-Tx

Ethernet port (RJ-45)

USB Host (A-Type)

Color TFT LCD with navigation button

Calibration button

Power on/off button

Standard

Storage temperature -4°F to 122°F (-20°C to 50°C)

Humidity

Operation

Storage

30-85%, non-condensing.

10-90%, non-condensing.

Agency Approvals

Length

Dimension Height

Width

CE(EMC), FCC Class A, CB, CCC, cUL

9.7” (245 mm)

6.9” (175 mm)

5.3” (136mm)

Weight 4.4 lbs (2.0Kg), excluding consumables

Options

Guillotine Cutter

Label Dispenser

External label roll holder for 10” (250 mm) O.D. label rolls

External label rewinder

Notice

* Specifications are subject to change without notice. All company and/or product names are trademarks and/or trademarks of their respective owners.

** Minimum print height and maximum print speed specification compliance can be dependent on non-standard material variables such as label type, thickness, spacing, liner construction, etc. Godex is pleased to test non-standard materials for minimum print height and maximum print speed capability.

RT200/RT230 USER MANUAL

APPENDIX

INTERFACE

Pinout Description



USB

Connector Type : Type B

Pin NO.

Function

1

VBUS

2

D-

3

D+

4

GND



Serial Port

Default settings： Baud rate 9600, no parity, 8 data bits, 1 stop bit, XON/XOFF protocol and RTS/CTS

RS232 Housing(9-pin to 9-pin)

DB9 Socket

-

RXD

TXD

DTR

GND

DSR

RTS

CTS

RI

Computer

1 1

2 2

3 3

4 4

5 5

6 6

7 7

8 8

9 9

DB9 Plug

+5V, max 500mA

TXD

RXD

N/C

GND

RTS

CTS

RTS

N/C

Printer

* *** The total current to the serial port may not exceed 500mA.

Appendix

Godex RT230i User manual

RT200i/RT230i BARCODE PRINTER

USER MANUAL

SAFETY INSTRUCTIONS

CONTENTS

Barcode Printer

Barcode Printer

2.1 Open the Printer

2.2 Loading the Ribbon

2.3 Loading the Label Roll Module

2.4 Connecting the Printer to the Host Computer

2.5 Installing Printer Driver and GoLabel with Super Wizard CD

Installing Printer Driver Directly From CD Folder

APPENDIX

PRODUCT SPENIFICATIONS

APPENDIX

PRODUCT SPENIFICATIONS

Notice

APPENDIX

INTERFACE

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