SMART Product Drivers 12.6 release notes

SMART Product Drivers 12.6 release notes
smarttech.com/docfeedback/171085
Release notes
SMART Product Drivers 12.6
Overview
SMART Product Drivers enables your computer to detect input from your SMART Board®
interactive whiteboard or other SMART interactive displays. SMART Product Drivers is included
with SMART Notebook® collaborative learning software and SMART Meeting Pro® software.
Computer requirements1
Windows® operating system software
OS X operating system software
Supported
operating systems
Windows 10
Windows 8.1
Windows 7 SP1 (with Platform Update
kb.smarttech.com/17588 )
OS X 10.11
OS X 10.10
OS X 10.9
Minimum processor
Intel® Core™ 2 Duo
Intel® Core™ 2 Duo
Minimum RAM
2 GB (4 GB for UHD displays)
2 GB (4 GB for UHD displays)
Minimum hard disk
space 2
3 GB
3 GB
Other requirements
Microsoft® .NET Framework 4.5.1 for SMART Ink
Microsoft Visual Studio® Tools for Office
1Operating systems and other third-party software released after this SMART software might not be supported
2Additional free space required during installation
smarttech.com/kb/171085
1
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
SMART Product Drivers 12.6
Versions
Windows operating system software
OS X operating system software
12.6.575.0
12.6.704.0
Related software
SMART Product Drivers
and SMART Ink
SMART Ink 4.1 update
smarttech.com/kb/171025
Highlights
All operating systems
l
New firmware for Gen 5 6000/8000 series, SRS ISC and SB8 SC14, which improves
compatibility with Windows 10 and Mac OS X 10.10 and 10.11 [366795]
OS X
l
The Mac OS X version now supports 64 bit processors
All operating systems
l
Fixed SB6 red and green pen settings which were incorrect in SMART Settings [382852]
Windows
l
Fixed crash with firmware updater and 8070 [381018]
OS X
l
Fixed problem with SMART Board Service not always stopping correctly [380607]
Resolved issues
SMART Product Drivers 12.5 Update
Versions
Windows operating systems
OS X operating system software
12.5.768.0
12.5.774.0
Related software
SMART Product Drivers SMART Ink 4.0 update
and SMART Ink
smarttech.com/kb/171025
Highlights
All operating systems
l
l
New firmware for the SMART board 6000 and 8000 series interactive flat panels376026
SMART Product Drivers 12.5 supports the new SMARTboard 4000 series interactive flat
panels375181
Resolved issues
All operating systems
l
Windows
l
l
OS X
2
smarttech.com/kb/171085
The calibration process now functions properly on a SMARTboard 6000 series interactive
flat panel while it is on limited functionality mode 376109
SMARTNotebook collaborative learning software will now respond to touch after you wake
the computer. Previously, a Windows 7 computer connected to a SMARTboard4000 series
interactive flat panel would not respond to touch after waking the computer from sleep
mode while running SMART Notebook 16 software. 375295
The correct ink color and line width now appears when the selection is made from the Ink
icon. Prevoiusly, selecting red ink or thickness of a line while connected by a SRS
USB bridge the selection would be unsuccessful, and default back to the original settings.
365427
l
Touch now responds to the latest Windows 10 operating system 376711
l
Fixed problem with SMART Board Service not always stopping correctly [380607]
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
SMART Product Drivers 12.5
Versions
Windows operating system software
OS X operating system software
12.5.670.0
12.5.676.0
Related software
Education software
SMART Notebook 16.0
SMART Ink 4.0
smarttech.com/kb/171075
smarttech.com/kb/171025
Highlights
All operating systems
OS X
l
Support for SMART board 4075
l
New short-cut link to SMART Ink Setting from SMART Settings
l
Includes firmware 1.08 for the SMART MIX500 audio conferencing system
l
Improved UPDD driver automatic download and install experience for the 4000 series
boards using the SMART Product Updater
Resolved issues
All operating systems
l
l
Windows
l
l
l
l
Fix for the SMART Ink pen ball popping up sometimes when you launch applications.
[360509]
Fixed some issues with high DPI. [355295] [348853] [351947]
Contact is not lost when switching from mouse cursor to touch cursor when SMART Board
is plugged in [ 358594]
Fix for Tablet PC where Input Service stops working when plugging in a SMART Board
[349157]
When the 4084 is connected to a laptop and before the Windows calibration setup is run,
the SMART Ink toolbar appears on the laptop instead of the secondary display [346612]
Fix for the SMART Ink pen ball popping up sometimes when you launch applications
[360509]
Known issues
Windows
l
Touch stops responding after disconnect and reconnect of SMART hardware.
kb.smarttech.com/17775
SMART Product Drivers 12.4
Versions
Windows operating systems
OS X operating system software
12.4.908.0
12.4.887.0
Related software
Education software
SMART Notebook 15.2
SMART Ink 3.2
SMART Product Drivers SMART Ink 3.2 (Windows operating system software)
SMART Ink 3.2 (OS X operating system software)
and SMART Ink
smarttech.com/kb/170970
smarttech.com/kb/170832
smarttech.com/kb/170978
smarttech.com/kb/170985
smarttech.com/kb/171085
3
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
Resolved issues
All operating systems
l
Windows
l
l
l
l
SMART Board 600 eraser was not working with Serial/WC6 connection. [338384]
When the SMART Board 4084 is connected to a laptop and before the Windows calibration
setup is run, the SMART Ink toolbar appears on the laptop instead of the secondary display
346612
Two finger scroll hung on Windows 10 universal apps. See kb.smarttech.com/?q=17186.
[321396]
You couldn’t write or draw on an extended desktop when using a SMART Board E70
interactive flat panel: partially resolved. See kb.smarttech.com/?q=16584. Windows
calibration must be performed.[1471566, 323015, 346612].
Standard popup notifications were not showing up on SMART Board M600 interactive
whiteboards. [325732]
l
Dual monitors with different DPIs caused offset on right-click menu. [325502]
l
Tools were set to mouse when application was spanned over two displays. [320597]
l
l
l
l
l
l
l
l
Notifications were not showing in the correct place when multiple displays had different
DPIs. [325456, 325377
SMART Ink settings window was not responsive to touch after plugging into another board
and then plugging back into the first board. See kb.smarttech.com/?q=17775. [323695]
Touch on the SMART Board 480 interactive whiteboard immediately after plugging it in will
cause a diamond-shaped cursor to appear on the desktop. See kb.smarttech.com/q=16999.
[321132]
Orienting a SMART product to a display that is letter-boxed because it’s not running at the
native panel resolution will now be accurate and support multi-touch gestures. The touch
cursor will now be visible instead of the mouse cursor. [337363, 322034, 320697]
Multiple pens are now supported in Windows 8.1 and 10. They can be used in the Microsoft
OneNote 2016 Windows Store app. In other applications like Microsoft Paint, multiple pens
will no longer spike together. [340300]
High DPI improvements have been made for touch accuracy and interface look and feel.
Resolved the need to reorient when switching from extended display to mirrored display.
[324279]
WebEx-SMART Plugin has been removed by default. To install, set the following registry
key: [337367]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Cisco\WebEx\IWB\SMART
Technologies] "Path"="C:\\Program Files (x86)\\SMART
Technologies\\SMART Product Drivers\\WbxSMART.dll"
OS X
l
l
The mouse will no longer get stuck down when touching some SMART products at the
login screen requiring a reboot on OS X 10.10 (Yosemite) or greater. [321257]
Resolved an issue with the LightRaise 60wi interactive projector where it would stop
unexpectedly during alignment when the knobs are turned a full turn. [326423]
Known issues
OS X
4
smarttech.com/kb/171085
l
You’re unable to perform multitouch gestures in OS X 10.10 (Yosemite). See
kb.smarttech.com/15937.
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
SMART Product Drivers 12.3
Versions
Windows operating system software
OS X operating system software
12.3.646.0
12.3.550.0
Related software
Education software
SMART Notebook 15.1
SMART Ink 3.1
SMART Product Drivers SMART Ink 3.1
and SMART Ink
smarttech.com/kb/170905
smarttech.com/kb/170570
smarttech.com/kb/170570
Resolved issues
Windows
l
In Windows 8 operating system, after installing SMART Product Drivers and orienting to a
second display, touching with the pen may go to the primary monitor. If this occurs, restart
the computer.
Known issues
Windows
l
l
Popups notifications are not showing up on SMART Board M600 interactive whiteboards.
[325732]
l
Dual monitors with different DPIs cause offset on right-click menu. [325502]
l
Tools are set to mouse when application is spanned over two displays. [320597]
l
l
l
OS X
Two-finger scroll hangs on Windows 10 on universal apps. See kb.smarttech.com/?q=17186.
[325141]
l
Notifications are not showing in the correct place when multiple displays have different
DPIs. [325456]
SMART Ink settings window is not responsive to touch after plugging into another board
and then plugging back into the first board. [323695]
Touch on the SMART Board 480 immediately after plugging it in will cause a diamondshaped cursor ro appear on the desktop. See kb.smarttech.com/?q=16999.
You’re unable to perform multitouch gestures in OS X 10.10 (Yosemite). See
kb.smarttech.com/?q=15937.
SMART Product Drivers 12.2
Versions
Windows operating system software
OS X operating system software
12.2.645.0
12.2.739.0
Related software
Education software
SMART Notebook 15.0
SMART Ink 2.3
SMART Product Drivers SMART Ink 2.3 SP2
and SMART Ink
smarttech.com/kb/170905
smarttech.com/kb/170570
smarttech.com/kb/170570
Resolved issues
OS X
l
The End User License Agreement is translated into Hungarian and Polish. [1544150]
smarttech.com/kb/171085
5
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
Known issues
Windows
l
l
You can’t write or draw on an extended desktop when using a SMART Board E70
interactive flat panel. See kb.smarttech.com/?q=16584.1471566
In Windows 8 operating system, after installing SMART Product Drivers and orienting to a
second display, touching with the pen may go to the primary monitor. If this occurs, restart
the computer.
SMART Product Drivers 12.1
Versions
Windows operating system software
OS X operating system software
12.1.627.0
12.1.702.0
Related software
Education software
SMART Notebook 14.3
SMART Ink 2.3
smarttech.com/kb/170842
smarttech.com/kb/170570
SMART Meeting Pro
SMART Meeting Pro 4.0 SP2 and SP3
SMART Ink 3.0
smarttech.com/kb/170521
SMART Meeting Pro PE SMART Meeting Pro PE 1.4
SMART Ink 3.0
smarttech.com/kb/170520
smarttech.com/kb/170832
SMART Product Drivers SMART Ink 3.0 (OS X operating system software)
and SMART Ink
smarttech.com/kb/170832
Highlights
l
Support for SMART Board 4055, 4065, 6055, 8055i-G5 and 8065i-G5 interactive flat panels
Resolved issues
Windows
l
l
The video to USB settings wizard has been corrected for SMART Board 8070i interactive
flat panels when using Windows 8.1 operating system. [1516677]
The eraser on the back of the SMART Board 6065 interactive flat panel pen now erases
thick ink and highlighter lines [1510099].
Known issues
Windows
l
l
OS X
6
smarttech.com/kb/171085
l
If VTPC is disabled, touch could be off when using Windows 7, 8 or 8.1 operating system. If
you are using a touch enabled Asus™ laptop computer with your SMART interactive display
in extended mode, disconnecting and reconnecting the USB to the SMART interactive
display without a connected video cable could result in loss of touch on the SMART
interactive display. To correct, restart the Asus laptop computer. [1546728]
While installing SMART Product Drivers on Windows 7 operating system, you may be
prompted to restart the computer. You must complete the installation before restarting.
[1548751]
The End User License Agreement is not translated into Hungarian or Polish. Resolved in
SMART Product Drivers 12.2 [1544150]
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
SMART Product Drivers 12.0
Versions
Windows operating systems
OS X operating system software
12.0.570.0
12.0.628.0
Related software
Education software
SMART Notebook 14.2
SMART Ink 2.3 (Windows operating system software)
SMART Ink 2.2 (OS X operating system software)
SMART Product Drivers SMART Ink 2.3
and SMART Ink
smarttech.com/kb/170791
smarttech.com/kb/170570
smarttech.com/kb/170570
smarttech.com/kb/170570
Highlights
All operating systems
l
Support for the SC12A controller firmware updater for SMART Board 600 series interactive
whiteboards
Windows
l
Support for Estonian, Korean, Latvian and Lithuanian
OS X
l
Support for OS X 10.10 (Yosemite)
l
Support for Hungarian and Polish
Resolved issues
Windows
l
l
OS X
l
l
l
l
Instructions no longer overlap or are cut off when you run the LightRaise® interactive
projector initial setup in German. [1507459]
The eraser on the back of the SMART Board 6065 interactive flat panel pen now erases
thick ink and highlighter lines [1510099].
Touch is accurate when you use HID mode and OS X 10.9 (Mavericks) operating system
software. [1458661]
Touch remains accurate after you adjust the Primary mouse button setting to Right in the
Mac System Preferences. [1507103]
You can access Check for Updates and Activation from the menu bar. [1507699]
The SMART Connection Wizard provides troubleshooting tips you can use if you receive
the “This SMART Board interactive whiteboard has limited functionality” error message.
[1508463]
smarttech.com/kb/171085
7
RELEASE NOTES
SMART PRODUCT DRIVERS 12.6
Known issues
Windows
l
l
l
l
OS X
l
l
You lose touch on the Windows desktop when you use SMART Notebook software while
connected to an Epson® PowerLite 95 projector. To resolve this, open the SMART Board
Diagnostics Window from SMART Settings, select Tools > Advanced Board Settings >
VTPC Driver tab, and then clear the Enable VTPC Driver check box. [1507650]
You’re unable to use the drawing tools in Adobe® Photoshop® CS6 if the Select
tool is
selected in the Floating Tools toolbar. As a workaround, start using the tool outside the
canvas, and then work your way onto the canvas. The drawing tool starts working after you
drag it inside the canvas. [1418370]
You’re unable to draw on the Windows desktop if you’re using a SMART Board E70
interactive flat panel. The issue is intermittent. Resolved in SMART Product Drivers 12.2
[1471566]
Your SMART Board 8070i interactive flat panel isn’t detected when you open Video and
Touch Input Settings in SMART Settings. You receive a “There is no SMART Board
interactive flat panel control panel detected on the USB connection” message. To work
around this, disconnect and then reconnect the USB cable while the error message is
displayed. [1516677]
The eraser on the back of the SMART Board 6065 interactive flat panel pen is too small to
erase thick ink and highlighter lines. [1510099]
The calibration process stops responding when the progress bar indicates calibration of
your SMART Board 6065 interactive flat panel is almost complete. Restart your computer,
and then calibrate your interactive flat panel again. [1519870]
Previous release notes
SMART Product Drivers 11.6
smarttech.com/kb/170778
smarttech.com/support
smarttech.com/contactsupport
© 2014–2016 SMART Technologies ULC. All rights reserved. SMART Board, SMART Notebook, SMART Meeting Pro, smarttech, the SMART logo and all SMART taglines are trademarks or
registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. Microsoft, Windows, Visual Studio and Internet Explorer are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or other countries. Mac, OS X and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Intel and Core
are trademarks of Intel Corporation in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners. Contents are subject
to change without notice. 08/2016.
8
smarttech.com/kb/171085
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