Lexmark Color Jetprinter Z42 User manual

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Lexmark Color Jetprinter Z42 User manual | Manualzz

Edition Notice

Edition: January 2000

The following paragraph does not apply to any country where such provisions are inconsistent with local

law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY

KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you.

This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time.

References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user’s responsibility.

Lexmark, Lexmark with diamond design, and ColorFine are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.

Other trademarks are the property of their respective owners.

© Copyright 2000 Lexmark International, Inc. All rights reserved.

UNITED STATES GOVERNMENT RESTRICTED RIGHTS

This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and

Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,

Lexington, KY 40550.

Steps to basic printing

-tells you how to load paper and adjust your printer software for printing.

Home page

Beyond the basics

-tells you how to print photographs and two-sided documents.

Maintaining your printer

-tells you how to install, replace, and align the print cartridges.

Troubleshooting

-provides information for solving printing problems.

Appendix

-provides notices, safety, and warranty information.

Index

-provides quick links to the information you need. Just click an index entry and go to the information source.

Lexmark Z42 Color Jetprinter ™ User’s Guide for Windows NT 4.0 and Windows 2000

Use this guide when you have questions about your printer or when you encounter a problem.

Tips for using this guide

Use the buttons on the left side of the screen to navigate through the pages of this guide.

Click the

blue text

to link to another part of this guide.

Click the left or right arrows to move forward or back through the pages.

Click the house to return to the Home page.

To view edition and trademark information, click the

Edition Notice

.

To print this guide:

1

From the Acrobat Reader File menu, select Print.

2

Click Setup and make sure Landscape is selected.

3

Choose the pages you want to print and click OK.

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Basic printing is as easy as:

Step 1: Load the paper

Step 2: Customize the printer driver

Step 3: Print your document

3

Steps to basic printing

Beyond the basics

Maintaining your printer

Steps to basic printing

Step 1: Load the paper

You can load up to 100 sheets of paper (depending on thickness).

1

Place the paper against the right side of the sheet feeder, with the print side facing you.

Note: Make sure you do not force the paper into the sheet feeder when you load it. For example, letter or A4 size paper should extend above the top of the paper support.

Paper support

Sheet feeder

Troubleshooting

Appendix

4

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

2

Squeeze the release tab and the paper guide together and slide the paper guide to the edge of the paper.

Paper guide

Release tab

5

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Loading specialty media

Follow these guidelines when loading specialty media:

Load up to:

10 envelopes

Make sure:

• the print side is facing you.

• envelopes are loaded vertically against the right side of the sheet feeder.

• the stamp location is in the upper left corner.

• the paper guide is against the side of the envelopes.

6

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Load up to:

10 greeting cards, index cards, or postcards

Make sure:

• the print side is facing you.

• the cards are loaded vertically against the right side of the sheet feeder.

• the paper guide is against the side of the cards.

• the glossy or coated side is facing you.

25 sheets of photo paper or photo cards

• the paper guide is against the side of the photo paper or photo cards.

25 iron-on transfers • you follow the instructions on the packaging to load the iron-on transfers.

• the paper guide is against the side of the iron-on transfers.

Note: We recommend printing your iron-on transfer on plain paper before printing the ironon transfer.

7

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Load up to:

100 sheets of custom size paper

Make sure:

• the print side is facing you.

• your paper size fits within these dimensions:

- Width:

76 mm to 216 mm

3.0 in. to 8.5 in.

- Length:

127 mm to 432 mm

5.0 in. to 17.0 in.

• the paper guide is against the side of the paper.

8

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Load up to:

20 sheets of banner paper

Make sure:

• you place the banner paper behind the printer, and then bring the unattached edge of the first page over the top of the printer and into the sheet feeder.

• the paper guide is against the side of the paper.

Note: Make sure you select Banner Letter or

Banner A4 paper size in the Printer

Properties.

10 transparencies • the rough sides of the transparencies are facing you (smooth side down).

• the paper guide is against the side of the transparencies.

9

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Steps to basic printing

Step 2: Customize the printer driver

Your printer software includes several applications that let you perform printing tasks with superior printing results. One of these applications is your printer driver.

If you are using:

• Windows NT 4.0, your printer driver is called Document

Defaults.

• Windows 2000, your printer driver is called Printing Prefer-

ences.

Your printer driver includes three tabs: Page Setup, Color, and

Features. Each tab contains settings for operating your printer and its software.

Note: Click the Help button on any tab in the printer driver to access the printer driver Help.

Appendix

10

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Opening the printer driver from an application

When you open the printer driver from your application, you can change printer settings ONLY for the documents you are currently creating.

1

Open the application’s File menu.

2

Choose Print (or Printer) Setup.

3

In the Printer Setup dialog box, click the Properties, Option, or

Setup button (depending on the application).

4

Change settings as needed.

Opening the printer driver from Windows

When you open the printer driver from Windows, the settings apply to

ALL documents, unless you change them from the application.

1

From the Start menu, select Settings, and then select Printers.

2

From the Printers folder, right-click the printer icon for your printer.

3

Select Document Defaults from the sidebar menu.

4

Change settings as needed.

11

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Steps to basic printing

Click the...

Color

tab to:

• Select a Document

Color and Shading

(Halftone) setting

• Adjust the brightness and contrast settings

• Choose to print in color or black and white

• View the current printer settings

Page Setup

tab to:

• Select a paper size, media type, and orientation

• Select a print quality setting

• Choose the number of copies and the order of printing

• View the current printer settings

Features

tab to:

• Print on both sides of the page and select a binding edge

• Choose the default settings

• Perform print cartridge maintenance

• Select Dry Time Delay

• View the current printer settings

Lexmark Z42 Series ColorFine Properties

Page Setup Color Features

Paper Size:

Letter (8.5 x 11 in)

Hot Spot Help

Click this to create a paper size.

Custom Paper Size

Media Type:

Plain Paper

Print Quality

Draft

Normal

High

Maximum

Copies

1 (1-99)

Orientation/Order

Portrait

Landscape

Reverse Order Printing

Collate Copies

Item

Paper Size

Media Type

Print Quality

Orientation

Copies

Collate

Current Settings

Setting

Letter (8.5 x 11 in)

Plain Paper

Normal

Portrait

1

On

OK Cancel Help

12

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

Selecting settings for specialty media

When your printer software was installed, the printer driver was set to the default settings. Use the default settings for printing most documents on plain paper. However, you may need to change your printer settings for printing on specialty media.

When you are printing on this specialty media:

Envelopes

From the Page Setup tab, make these selections:

From the list of Paper Sizes, select the appropriate envelope size.

Greeting cards, index cards, or postcards

Photo papers or photo cards

Note: Your application may override the envelope settings in the printer driver.

• From the Media Type drop-down menu, select Greeting Card Stock.

• Select the appropriate Paper Size setting.

From the Media Type drop-down menu, select Glossy/Photo Paper.

13

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Steps to basic printing

When you are printing on this specialty media:

Sheets of custom size paper

Banner paper

Transparencies

From the Page Setup tab, make these selections:

Click the Custom Paper Size button.

Enter the dimensions for your custom paper size. For help, see

Loading specialty media

.

From the list of Paper Sizes, select

Banner Letter or Banner A4.

• From the Media Type drop-down menu, select Transparency.

• From the Print Quality area, select

Normal, High, or Maximum.

Note: When printing transparencies, remove each transparency as it exits from the printer and allow it to dry before stacking.

14

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Steps to basic printing

When you are printing on this specialty media:

Iron-on transfers

From the Page Setup tab, make these selections:

From the Media Type drop-down menu, select Iron On Transfer.

Note: Many software applications accept iron-on transfers differently. We recommend printing your document on plain paper before printing it on an iron-on transfer.

Step 3: Print your document

1

From your application’s File menu, click Print.

2

From the Print dialog box, click OK or Print (depending on the application).

Appendix

15

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Beyond the basics

You can use your printer for:

Printing photos

Printing on both sides of a sheet of paper

16

Steps to basic printing

Beyond the basics

Beyond the basics

Printing photos

You can print quality photos with the black and color cartridge combination that came with your printer. However, for the best possible photo quality, replace the black cartridge with a photo cartridge. For help replacing the black cartridge, see

page 29

.

Step 1: Load the photo paper

Place up to 25 sheets of photo paper (or photo cards) against the right side of the sheet feeder. For help, see

page 7

.

Maintaining your printer

Troubleshooting

Appendix

17

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Beyond the basics a

Click the

Color tab.

b

Select

Natural

Color.

1

2

Step 2: Customize the printer software for printing photos

Open the printer driver. For help, see

page 18

.

Adjust the Document Color settings:

Lexmark Z42 Series ColorFine Properties

Page Setup

Color

Document Color

Features

Auto

Vivid Color

Shading (Halftone)

Auto

Matrix

Natural Color

Air Brush

Color Appearance

Color

Black

Hot Spot Help

Click this to print photographic and highly detailed graphic images.

Brightness / Contrast

Brightness

Contrast

0

Item

Paper Size

Media Type

Print Quality

Orientation

Copies

Collate

Current Settings

Setting

Letter (8.5 x 11 in)

Plain Paper

Normal

Portrait

1

On

0

Cancel

Help

OK

18

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Beyond the basics a

Click the

Page Setup tab.

b

Select the

Paper Size.

c

Select

Glossy/Photo

Paper.

d

Select

High or

Maximum

Print Quality.

3

Customize the settings for printing photos:

Lexmark Z42 Series ColorFine Properties

Page Setup

Color

Features

Letter (8.5 x 11 in)

Hot Spot Help

Click this to select the type of print media you are using.

Custom Paper Size

Media Type:

Glossy/Photo Paper

Print Quality

Draft

Normal

High

Maximum

1 (1-99)

Orientation/Order

Portrait

Landscape

Reverse Order Printing

Collate Copies

Item

Paper Size

Media Type

Print Quality

Orientation

Copies

Collate

Current Settings

Setting

Letter (8.5 x 11 in)

Glossy/Photo Paper

High

Portrait

1

Off

e

Click OK.

OK

Cancel

Help

Appendix

19

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Beyond the basics

1

2

3

Step 3: Print your photos

Note: For the best possible photo quality, print with a photo and color cartridge combination in your printer. Use a photo cartridge, Lexmark part number 12A1990. To replace the black cartridge with a photo cartridge, see

page 29

.

From your application’s File menu, click Print.

From the Print dialog box, click OK or Print (depending on the application).

Note: Remove each photo as it exits the printer and allow it to dry before stacking.

When you have finished printing your photos, reinstall the black print cartridge. For help, see

page 29

.

20

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Beyond the basics

Printing on both sides of a sheet of paper

Your Lexmark printer lets you print on both sides of a sheet of paper.

Besides saving paper, this feature is helpful when you want to print tablets.

Step 1: Load the paper

Load up to 100 sheets of paper against the right side of the sheet

feeder. For help, see

page 4

.

1

2

Step 2: Customize the printer software for your twosided print job

Open the printer driver. For help, see

page 11

.

Select the paper size and orientation:

a b c

Click the Page Setup tab.

Select a Paper Size.

Select Portrait or Landscape orientation.

Appendix

21

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Beyond the basics

3

Click the Features tab.

Note: The orientation you select in step 2 is reflected in the graphics

on the Features tab.

When you select

Landscape orientation, these graphics display:

When you select

Portrait orientation, these graphics display:

Long Edge Short Edge Long Edge Short Edge

22

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Beyond the basics

4

Select a binding edge option:

a

Click the

Features tab.

b

From the

Two-Sided

Printing area, select Long

Edge or Short

Edge binding.

Lexmark Z42 Series ColorFine Properties

Page Setup Color

Features

Print Options

Dry Time Delay

Two-Sided Printing

None

Long Edge

Short Edge

Print Instruction Sheet

c

Make sure

Print

Instruction

Sheet is selected. The instruction sheet helps you reload your document for printing on the other side of the pages.

Cartridge Maintenance

Defaults

Clean Rollers (Hagaki)

About Lexmark

d

Click OK.

Hot Spot Help

Item

Paper Size

Media Type

Print Quality

Orientation

Copies

Collate

Click this to attach all your pages along the short edge of the page (the top edge of a portrait-printed page and the left edge of a landscape-printed page).

Current Settings

Setting

Letter (8.5 x11 in)

Plain Paper

Normal

Portrait

1

On

OK

Cancel

Help

Appendix

23

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Beyond the basics

1

2

3

Step 3: Print your two-sided document

From your application’s File menu, select Print.

From the Print dialog box, click OK or Print (depending on the application). The odd-numbered pages print first.

When the odd-numbered pages of your two-sided document are finished printing, your printer software prompts you to reload the paper.

a

When the entire stack is finished printing, remove the stack.

b

Flip the stack of paper.

c

Insert the stack of paper and instruction page with the printed side facing away from you and the arrows pointing down.

Note: The direction of the arrows on your instruction page may be different than the instruction page shown. Always insert the stack of paper and instruction page with the arrows pointing down.

24

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Beyond the basics

4

5

Click OK. The even-numbered pages print on the other side.

To return to single-sided printing when you have finished twosided printing:

a b c

Select the Features tab.

From the Two-Sided Printing area, select None.

Click OK.

25

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

This section describes how to install, replace, and care for your print cartridges. You can use the Control Program, one of your printer’s software programs, to help you with these tasks:

Using the Control Program

Installing or replacing a print cartridge

Improving print quality

Aligning the print cartridges

Cleaning the print nozzles

Wiping print nozzles and contacts

Preserving print cartridges

26

Steps to basic printing

Beyond the basics

Maintaining your printer

Using the Control Program

The Control Program allows you to monitor your printer, and install or replace print cartridges. To open the Control Program from Windows, from the Start menu, click:

1

2

3

Programs.

Lexmark Z42 Series ColorFine.

Control Program.

Maintaining your printer

Troubleshooting

Appendix

27

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Maintaining your printer

Click the...

Status

tab to:

• Monitor the status of your print job

• Cancel your print job

About

tab to find printer software version and copyright information

Control Program - Lexmark Z42 Series ColorFine

Status Cartridge Options About

Cartridge

tab to:

• View ink levels

• Install or replace a print cartridge

• Align the cartridges

• Clean the print nozzles

• Print a test page

• View cartridge part numbers and order supplies directly from

Lexmark’s Web site

Low Full Low

Change Cartridges...

Align Cartridges...

Clean Print Nozzles

Print Test Page

Full

Options

tab to:

• Control how and when the Control

Program displays

• Enable bidirectional support

• Disable the printer shortcut

Order Supplies on the Web

OK Cancel

Help

28

Index

Steps to basic printing

Maintaining your printer

Installing or replacing a print cartridge

1

Make sure the Power light is On.

Power light

On

Paper Feed light

Beyond the basics

Maintaining your printer

Troubleshooting

2

Raise the front cover.

The print cartridge carrier moves to the loading position unless the printer is busy.

Front cover

Print cartridge carrier in the loading position

Appendix

29

Index

Maintaining your printer

3

Remove the old print cartridge. Store or dispose of the old cartridge.

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

4

5

6

Open the Control Program. For help, see

page 27

.

Click the Cartridge tab.

Click Change Cartridge.

30

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

7

The Change Cartridges dialog box displays. Follow the steps on your screen to install the cartridges.

Change Cartridges a

To control the speed of the animation on your screen, click Stop.

Pictures

The Next and

Previous buttons become active.

b

Click Next to advance the instructions or

Previous to repeat the instructions.

c

When installation is complete, click

Finished.

Raise the printer’s front cover.

Finished

Cancel

Stop

31

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

8

The Choose Cartridges window displays:

a

Select the cartridge(s) you installed in your printer.

Choose Cartridges

From the list boxes below, choose which cartridges you have just installed.

LEFT Cartridge:

COLOR p/n 15M0120

RIGHT Cartridge:

BLACK p/n 12A1970

b

If you installed a new cartridge(s), click the appropriate box to reset the ink levels to full.

If you installed a new cartridge, reset the ink level image to full.

Reset left cartridge’s ink level to full

Reset right cartridge’s ink level to full

c

Click OK.

OK

9

The Automatic Alignment window displays:

If you installed a new print cartridge, click

Align to align the print cartridges for the best print quality.

For help, see

page 33

.

Automatic Alignment

You changed one or more of your print cartridges.

For best print quality, you should align your cartridges.

Do you wish to align them?

Align...

Skip

32

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Maintaining your printer

Improving print quality

If print quality is not what you expect, align your print cartridges or clean your print nozzles.

Aligning the print cartridges

Normally, you only align the print cartridges after installing a new print cartridge. However, you may also need to align the print cartridges when:

The black portions of a graphic or text do not align properly with the color portions.

Characters are not aligned correctly at left margin.

Vertical lines appear “wavy.”

1

2

To align your print cartridges:

Load plain paper in the printer. For help, see

page 4

.

Open the Control Program. For help, see

page 27

.

33

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Maintaining your printer

3

4

Click the Cartridge tab.

Click Align Cartridges.

Your printer prints an alignment test page and the Align Cartridge dialog box displays.

The test page looks similar to the one shown:

Depending on the cartridge combination you installed, an alignment test page with several alignment patterns prints.

Each pattern has a number under it.

In this example, in alignment group A, 16 comes closest to forming a straight line.

5

From each alignment group on the test page, find the number under the alignment pattern that comes closest to forming a perfectly straight line.

34

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

6

In the Align Cartridges dialog box, enter the pattern numbers from the printed test page that come closest to forming a straight line.

For example, in group A on

page 34

, pattern

16 came closest to forming a straight line.

Align Cartridges

1) The printer is printing the alignment page. When it is finished, find the number in each category that comes closest in forming a straight line.

2) Change the numbers below to the numbers you have selected from the printed page.

3) Click OK.

A

Example:

B

Example:

C

Example:

OK

Cancel

a

For each pattern, click these scroll arrows to select the number to enter, or type in the number.

b

After you have entered a number for each pattern, click OK.

D

16

Example:

E

Example:

F

Example:

35

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

Cleaning the print nozzles

The print cartridge nozzle test helps you pinpoint any clogged nozzles. The nozzle test also cleans the print cartridge by forcing ink through the nozzles. A test line prints so you can see if the cleaning process was successful.

Run the nozzle test when:

Characters are not printing completely.

White dashes appear in graphics or printed text.

Print is too dark or smudged.

Colors do not print correctly.

1

2

3

To run the nozzle test:

Load plain paper in the printer. For help, see

page 4

.

Open the Control Program. For help, see

page 27

.

Click the Cartridge tab.

36

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Maintaining your printer

If any of these colors are missing on your printed test page, your cartridge may be out of that color of ink.

4

Click Clean Print Nozzles.

The printer feeds a sheet of paper and prints a nozzle test pattern, similar to the one shown:

Broken lines at the top of the page indicate clogged nozzles.

These purge lines print when ink is forced through the print nozzles to unclog them.

Unbroken lines at the bottom of the page indicate the nozzles were cleaned.

Appendix

37

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

5

Compare the diagonal lines above the printed bars to the diagonal lines below the printed bars. Look for a break in the diagonal lines.

A broken line indicates clogged nozzles.

If the bottom line still has breaks, run the test two more times.

• If the print quality is satisfactory after running the test three times, the print nozzles are clean. You do not need to complete the remaining steps.

• If the print quality of both sets of lines is not satisfactory after running the test three times, go to step 6.

6

7

8

Remove and reinstall the print cartridge. For help, see

page 29

.

Repeat the nozzle test.

If the lines are still broken, continue with the next section,

Wiping print nozzles and contacts

.

38

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Maintaining your printer

Wiping print nozzles and contacts

If print quality does not improve after cleaning the print nozzles (see

page 36

), there may be dried ink on the print nozzles or contacts.

1

2

Remove the print cartridges from the printer. For help, see

page 29

.

Dampen a clean, lint-free cloth with water. Gently wipe the nozzles and contacts in one direction.

Warning:

Do not wipe the nozzles and contacts with the same section of cloth.

a

Hold the damp cloth against the nozzles for about three seconds.

Gently blot and wipe dry.

b

Use another clean section of cloth to gently wipe the contacts. Hold the damp, lint-free cloth against the contacts for about three seconds.

Gently blot and wipe dry.

3

Reinstall the print cartridges and repeat the nozzle test. For help, see

page 36

.

Appendix

39

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Maintaining your printer

Preserving print cartridges

To ensure the longest life from your print cartridge and optimum performance from your printer:

Keep a new print cartridge in its packaging until you are ready to install it.

Do not remove a print cartridge from the printer except to replace, clean, or store it in an air-tight container. The print cartridge will not print correctly if removed from the printer and left exposed for an extended period of time.

If a print cartridge runs out of ink, leave the empty cartridge in the printer until you are ready to replace it. Printing with one of the print cartridge carriers empty may cause printer problems.

Lexmark’s printer warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of refilled cartridges. Refilling cartridges can affect print quality and cause damage to the printer. For best results, use

Lexmark supplies.

40

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

This section lists printer problems that can occur, and what you can do to solve them. From the list of printing problems below, select a category that describes your printing problem. Then read for the solution to your problem.

Printer prints slowly or doesn’t print

Paper misfeeds or jams

Document prints with mistakes or poor quality

Problems with transparencies, photos, or envelopes

Error messages and flashing lights

When there is a problem, first make sure that:

The power supply is plugged into the printer and a properly grounded electrical outlet.

The printer is turned On.

If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing.

41

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Troubleshooting

Bidirectional support is enabled in your printer software.

1

2

From the printer’s Control Program, click the Options tab.

Make sure Enable Bidirectional Support is checked.

For additional help, refer to the “Troubleshooting” section of your printer software Help files.

Printer prints slowly or doesn’t print

If your printer doesn’t print, your printer and your computer may not be able to communicate properly.

The following events also indicate two-way communications problems:

A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer.

Print cartridge ink level indicators on the Cartridge tab of the printer’s Control Program are shaded out.

Error messages (such as Printer Offline) and job progress information do not display on your computer screen.

42

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

Before proceeding, verify that:

The parallel or USB cable is securely attached to both the printer and the personal computer.

The printer is plugged in and turned On.

Your printer port is set to an LPTn port if you are using a parallel cable or to a USB port if you are using a USB cable.

If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer.

Printer is plugged in but doesn’t print, or you get a Printer Offline or Printer Not Ready message

Make sure:

The printer is turned On.

Paper is loaded correctly. For help, see

page 4

.

The parallel or USB cable is completely plugged into the printer

.

43

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

The printer is not being held or paused. To check the printer status:

1

2

From the Printers folder, double-click the Lexmark Z42

Series ColorFine icon.

Click the Printer menu and make sure no check mark appears next to the Pause Printing option.

Print a test page. If the test page prints, the printer is functioning properly. Check your application.

Test page does not print

Make sure:

The print cartridges are installed correctly. For help, see

page 29

.

If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing.

Printer ejects a blank page after appearing to print

Make sure:

Your Lexmark printer is set as the default printer.

You have removed the sticker and transparent tape on the bottom of the print cartridges. For help, see

page 29

.

44

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Troubleshooting

Printer prints very slowly

Close any open applications not in use.

Decrease your Print Quality setting. For help, see

page 10

.

Check the document you are printing. Photos and graphics may take longer to print than regular text.

Check your computer’s resources. Consider purchasing more memory or increasing the virtual memory for your computer.

Paper misfeeds or jams

Paper misfeeds or pulls multiple sheets while moving through the printer

Make sure:

The paper is a recommended paper for inkjet printers.

You do not force the paper down into the printer when you load it.

For example, if you are loading letter or A4 size paper, the top edge of the paper should extend above the top of the sheet feeder.

Appendix

45

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper.

The left paper guide is against the side of the paper.

The left paper guide does not cause the paper to bow in the sheet feeder.

The printer is on a flat, level surface.

Printer does not feed envelopes or specialty media

Make sure your printer will feed regular paper. For help, see

page 4

.

If regular paper feeds without problems, load the envelopes vertically against the right side of the sheet feeder. Make sure the paper guide is against the side of the envelopes.

Make sure envelopes or the appropriate specialty papers are selected in the printer driver.

Make sure you are using a paper or envelope size supported by your printer.

Your application may not be designed to print envelopes. For help, check your application’s documentation.

46

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Troubleshooting

1

2

3

4

5

Printer has a paper jam

If the paper is lodged too far into the printer and can’t be removed:

Press the Power button to turn the printer Off.

Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, raise the front cover and pull the paper out.

Close the front cover.

Press the Power button to turn your printer On.

Resend your document to print.

Document prints with mistakes or poor quality

Print is too dark or smudged

Make sure the paper is straight and not wrinkled.

Let the ink dry before handling the paper.

Make sure the Paper Type setting in the printer software matches the type of paper loaded in the printer. For help, see

page 10

.

Change the Print Quality setting to Draft. For help, see

page 10

.

Clean the print nozzles. For help, see

page 36

.

47

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

Vertical straight lines are not smooth

To improve the print quality of vertical straight lines in tables, borders, and graphs:

Select a higher Print Quality setting. For help, see

page 10

.

Align the print cartridges. For help, see

page 33

.

Clean the print nozzles. For help, see

page 36

.

Print smears on the page

The next page exiting the printer may be smearing the ink.

Remove the pages as they exit the printer and allow them to dry before stacking.

The print nozzles may need cleaning. For help, see

page 36

.

Printed pages have alternating bands of light and dark print

(intermittent printing)

Select the Print Quality setting High or Maximum. For help, see

page 10

.

You may have communications problems. For help, see

page 42

.

48

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

Print quality is poor at the left, right, top, or bottom edge of page

Like other printers, your printer cannot print in the extreme left, right, top, or bottom edges of a page.

Use these minimum settings:

Left and Right margins:

6.35 mm (0.25 in.) each for all paper sizes except A4

For A4 size paper - 3.37 mm (0.133 in.) each

Top and Bottom margins:

Top - 1.7 mm (0.067 in.)

Bottom - 16.51 mm (0.65 in.)

Printed characters are improperly formed, misaligned, or not aligned correctly at the left margin

Cancel all print jobs, if any, and resend your job to print.

Align the print cartridges. For help, see

page 33

.

Clean the print nozzles. For help, see

page 36

.

49

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Index

Troubleshooting

Colors on the printout differ from the colors on the screen

Select Natural Color as the Document Color:

1

2

From the printer driver, click the Color tab.

Make sure Natural Color is selected.

A print cartridge may be out of ink or low on ink. For help changing

the print cartridge, see

page 29

.

Try using a different brand of paper. Every paper brand accepts ink differently, and prints with slight color variations.

Remove any extra devices such as a scanner, and connect the printer directly to the parallel port.

Colors on the printout are faded

Try the suggestions listed in the previous section,

Colors on the printout differ from the colors on the screen

. If your colors still seem

faded, try

Cleaning the print nozzles

.

Characters are missing or unexpected

Make sure your Lexmark Z42 printer is set as the default printer.

Your printer may have two-way communication problems. For help

see

page 42

.

50

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Problems with transparencies, photos, or envelopes

Glossy photo papers or transparencies stick together

Use a transparency or photo paper designed for use with an inkjet printer.

Let each page dry with the print side facing up before stacking.

Transparencies or photos contain white lines

From the Print Quality area, select High or Maximum. For help,

see

page 10

.

Your print nozzles may need cleaning. For help, see

page 36

.

Printer does not feed envelopes or specialty papers

For help, see

page 46

.

Troubleshooting

Appendix

51

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Error messages and flashing lights

Paper Jam message

For help, see

page 47

.

Power light

Paper

Feed light

Ink Low message

A print cartridge is running out of ink. Purchase a new print cartridge.

For help replacing the print cartridge, see

page 29

.

The Power light is On and the Paper Feed light is blinking

If the printer is out of paper:

1

2

Load paper.

Press the Paper Feed button.

Troubleshooting

Power button

Paper Feed button

If the printer has a paper jam, see

page 47

.

Appendix

52

Index

Steps to basic printing

Troubleshooting

Power light

Paper

Feed light

1

2

The Power light blinks twice

The print cartridge carrier has stalled. Check your screen for any error messages.

Turn the printer Off.

Wait a few seconds, and then turn the printer back On.

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

53

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

In this section, you can find information about:

Installing printer software

Uninstalling printer software

Warranty

Notices

Safety

Installing printer software

You can obtain the printer software using:

the compact disc (CD-ROM) that came with your printer

the World Wide Web

diskettes

If your printer software does not install properly, a communications error message appears when you try to print. You may need to uninstall, and then reinstall the printer software. For help, see

Uninstalling printer software

.

Using the CD-ROM

Windows NT 4.0/Windows 2000

To install the printer software using the CD-ROM that came with your printer:

1 Start Windows.

2 Click Cancel on any screens that appear.

3 When the desktop appears, insert the software CD.

The Lexmark Z42 software installation screen appears.

4 Click Install Printer Software.

Note: If the CD does not run automatically when you insert it:

1 From the Start menu, select

Run.

2 In the command-line text box, type the letter of your CD-

ROM drive, followed by

:\setup (for example,

d:\setup), and then click OK.

Using the World Wide Web

If your computer does not have a

CD-ROM drive, you can download the printer software from the World

Wide Web at www.lexmark.com.

1 From Lexmark’s Web site, select the appropriate driver for your operating system.

2 Select Save to Disk.

3 Select a location on your hard disk drive.

4 Double-click the executable

(.exe) file to open it.

The Win Self-Extractor window opens.

5 Follow the instructions on the screen.

Appendix

54

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Appendix

Using diskettes

If your computer does not have a

CD-ROM drive, you can create driver diskettes using a friend’s computer or a computer at your

Lexmark dealer that has a

CD-ROM drive. You will need at least three blank 3.5 inch diskettes.

To create diskettes of the printer software:

1 Insert the software CD into the

CD-ROM drive.

If the CD does not run automatically: a From the Start menu, select

Run.

b In the command-line text box, type the letter of your CD-

ROM drive, followed by

:\setup (for example,

d:\setup), and then click OK.

2 When the Lexmark Z42 software installation screen appears, select Tools.

3 Select Create Diskettes.

4 Follow the instructions on the screen.

To install the printer software from diskettes:

1 Start Windows.

2 Insert Setup Disk 1 into your disk drive.

3 From the Start menu, select

Run.

4 In the command-line text box, type the letter of your disk drive, followed by :\setup (for example, a:\setup), and then click OK.

5 When prompted by the printer software, insert the appropriate disks into your disk drive and click OK.

6 Follow the instructions on the screen.

Ordering Diskettes

If your computer does not have a

CD-ROM drive, and you do not have access to either the World

Wide Web or a computer with a

CD-ROM drive, you can order diskettes from our Customer

Support Center for a fee. Refer to the printer registration information for the telephone number in your country.

Uninstalling printer software

If your printer software does not install properly, you may need to uninstall, and then reinstall it.

To uninstall the printer software:

1 From the Start menu, select

Programs.

2 Select Lexmark Z42 Series.

3 Select Lexmark Z42 Series

Uninstall.

4 Follow the instructions on your screen.

To reinstall the printer software, follow the appropriate set of instructions from

Installing printer software

.

55

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Appendix

Statement of Limited

Warranty

Lexmark International, Inc.,

Lexington, KY

This warranty applies to the United

States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer.

Lexmark Z42 Color

Jetprinter

TM

This Statement of Limited

Warranty applies to this product if it was originally purchased for your use, and not for resale, from

Lexmark or a Lexmark remarketer, referred to in this statement as

“Remarketer.”

Warranty

Lexmark warrants that this product:

Is manufactured from new parts, or new and serviceable used parts, which perform like new parts,

Is free from defects in material and workmanship,

Conforms to Lexmark’s official published specifications, and

Is in good working order.

If this product does not function as warranted during the warranty period, contact a Remarketer or

Lexmark for repair without charge.

If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was designed. To obtain warranty service, you may be required to present the feature or option with the product.

If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder of the warranty period.

You should transfer proof of original purchase and this statement to that user.

Warranty Service

The warranty period is 12 months and starts on the date of original purchase as shown on the purchase receipt.

To obtain warranty service you may be required to present proof of original purchase. Warranty service will be provided at a

Remarketer or a Lexmark designated location. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.

56

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Appendix

When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or

Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the original product.

Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty service, or damaged beyond repair. Also, such product must be free of any legal obligation or restrictions that prevent its exchange.

Before you present this product for warranty service, remove all programs, data, and removable storage media.

For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area, please contact Lexmark at 1-800-539-

6275, or on the World Wide Web at www.lexmark.com.

Free remote technical support is provided for this product throughout its warranty period. For products no longer covered by a

Lexmark warranty, technical support may only be available for a fee.

Extent of Warranty

We do not warrant uninterrupted or error-free operation of a product.

Warranty service does not include repair of failures caused by:

Modification or attachments

Accidents or misuse

Unsuitable physical or operating environment

Maintenance by anyone other than Lexmark or a Lexmark authorized servicer

Operation of a product beyond the limit of its duty cycle

Failure to have installed a maintenance kit as specified (if applicable)

Use of printing media outside of

Lexmark specifications

Use of other than Lexmark supplies (such as toner cartridges, inkjet cartridges, and ribbons)

Use of other than Lexmark product or component

ALL EXPRESS AND IMPLIED

WARRANTIES, INCLUDING THE

IMPLIED WARRANTIES OF

MERCHANTABILITY AND

FITNESS FOR A PARTICULAR

PURPOSE, ARE LIMITED IN

DURATION TO THE WARRANTY

PERIOD. NO WARRANTIES,

EXPRESS OR IMPLIED, WILL

APPLY AFTER THIS PERIOD.

57

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Appendix

Limitation of Liability

Your sole remedy under this

Statement of Limited Warranty is set forth in this section. For any claim concerning performance or nonperformance of Lexmark or a

Remarketer for this product under this Statement of Limited Warranty, you may recover actual damages up to the limit set forth in the following paragraph.

Lexmark's liability for actual damages from any cause whatsoever will be limited to the greater of 1) $5,000 or 2) the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which

Lexmark is legally liable. In no event will Lexmark be liable for any lost profits, lost savings, incidental damage, or other economic consequential damages. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.

This limitation of remedies also applies to any developer of materials supplied to Lexmark.

Lexmark’s and the developer’s limitations of remedies are not cumulative. Such developer is an intended beneficiary of this limitation.

Additional Rights

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or consequential damages. If such laws apply, the limitations or exclusions contained in this statement may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Electronic Emission

Notices

Federal Communications

Commission (FCC)

Compliance Information

Statement

The Lexmark Z42 Color Jetprinter has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and

(2) this device must accept any interference received, including interference that may cause undesired operation.

58

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

Appendix

The FCC Class B limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult your point of purchase or service representative for additional suggestions.

The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment.

Unauthorized changes or modifications could void the user's authority to operate this equipment.

Note: To assure compliance with

FCC regulations on electromagnetic interference for a

Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 43H5856 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

Any questions regarding this compliance information statement should be directed to:

Director of Lab Operations

Lexmark International, Inc.

740 West New Circle Road

Lexington, KY 40550

(606) 232-3000

Industry Canada

Compliance Statement

This Class B digital apparatus meets all requirements of the

Canadian Interference-Causing

Equipment Regulations.

Avis de conformité aux normes d’Industrie Canada

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

59

Index

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Appendix

European Community (EC)

Directives Conformity

This product is in conformity with the protection requirements of EC

Council directives 89/336/EEC and

73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits.

A declaration of conformity with the requirements of the Directive has been signed by the Director of

Manufacturing and Technical

Support, Lexmark International,

S.A., Boigny, France.

This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.

Japanese VCCI Notice

The United Kingdom

Telecommunications Act

1984

This apparatus is approved under the approval number

NS/G/1234/J/100003 for the indirect connections to the public telecommunications systems in the

United Kingdom.

Energy Star

The EPA ENERGY STAR

Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation.

Companies participating in this program introduce personal computers, printers, monitors, or fax machines that power down when they are not being used. This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program.

As an Energy Star Partner,

Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.

Power supply

If your power supply fails, replace it with the Lexmark replacement part or other UL LISTED Direct Plug-In

Power Unit marked “Class 2” and rated 30 V dc at 500 mA.

Appendix

60

Index

Steps to basic printing

Beyond the basics

Maintaining your printer

Troubleshooting

Safety Information

If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded.

The power cord must be connected to an electrical outlet that is near the product and easily accessible.

Refer service or repairs, other than those described in the operating instructions, to a professional service person.

This product is designed, tested and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.

Appendix

Index

61

Appendix

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

aligning print cartridges 33

B

banding 48

banner paper

loading 9

setting recommendations 14

bidirectional communications

problem indicators 42

blinking lights

Paper Feed 52

Power 53

buttons

Paper Feed 52

Power 52

C

cable, part number

parallel 59

Index

USB 59

cards

loading 7

setting recommendations 13

cartridges, print

aligning 33

installing 29

part numbers 28

preserving 40

removing 30

replacing 29

CD-ROM

installing software 54

characters

misformed 49

missing 50 unexpected 50

Choose Cartridges window

32

color

faded 50

missing 37

contacts, print

wiping 39

Control Program

opening 27

tabs 28

using 27

custom size paper

loading 8

settings 14

customizing printer settings

10

D

dark or smudged print 47

default settings 13

diskettes, installing

printer software 55

Document Defaults

customizing 10 tabs 10

downloaded printer driver

installing 54

duplexing 21

62

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

E

Electronic Emission Notices 58

Energy Star 60

envelopes

loading 6

settings 13

error messages

Ink Low 52

Paper Jam 52

Printer Not Ready 43

Printer Offline 43

European Community Directives Conformity 60

F

faded colors 50

Federal Communications

Commision (FCC) Statement 58

flashing lights 52

foils

See transparencies

G

greeting cards

loading 7

settings 13

I

improving print quality 33

index cards

loading 7

settings 13

Industry Canada Compliance Statement 59

Ink Low message 52

installing

printer software 54, 55

intermittent printing 48

iron-on transfers

loading 7

settings 15

J

Japanese VCCI Notice 60

Index

L

lights 29, 52, 53

loading

paper 4

specialty papers 6

M

margins

minimum settings 49

messages, error

Ink Low 52

Paper Jam 52

Printer Not Ready 43

Printer Offline 43

N

notices 58

Energy Star 60

European Community

Directives Conformity

60

63

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Industry Canada Compliance Statement 59

Japanese VCCI Notice

60

safety information 61

The United Kingdom

Telecommunications

Act 1984 60

warranty 56

nozzle test 36

nozzles, print

cleaning 36

wiping 39

O

ordering supplies 28

P

Paper Feed button 52

Paper Feed light 29, 53

paper guide 5

paper, loading 4

parallel cable

specifications 41, 44, 59

part numbers

parallel cable 59

print cartridges

black 32 color 32

photo 20

USB cable 59

photo paper

loading 7, 17

settings 13

postcards

loading 7

settings 13

Power button 52

Power light 29, 53

print cartridge contacts

wiping 39

print cartridges

aligning 33

cleaning 36

installing 29

part numbers 28

Index

black 32 color 32

photo 20

preserving 40

removing 30

replacing 29

Print Instruction Sheet 23

print nozzles

cleaning 36

wiping 39

print quality

improving 33

troubleshooting 47

printer driver

downloading 54 installing 54, 55

CD-ROM 54 diskettes 54 downloading 54

uninstalling 55

printer driver Help

accessing 10

64

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

printer software

ordering diskettes 55 uninstalling 55

printing

from an application 15

on both sides of the paper 21

photos 17, 20

Printing Preferences

customizing 10 tabs 10

printing problems

See troubleshooting

R

release tab 5

reverse page order 12

S

safety information 61

settings

banner paper 14 custom size paper 14

envelopes 13 greeting cards 13 index cards 13

iron-on transfers 15

photo 18

photo cards 13 photo paper 13 postcards 13 recommended 13

transparencies 14

two-sided printing 21

sheet feeder 4

software applications

Control Program 27

Document Defaults

(Printing Preferences) 10

installing 54

CD-ROM 54 diskettes 54

software, printer

uninstalling 55

Index

specialty papers

loading 6

settings 13

supplies, ordering 28

T

test page

alignment 34

does not print 44

missing colors 37

transparencies

loading 9

settings 14

troubleshooting

error messages 52 flashing lights 52

missing colors 37

poor print quality 47

specialty print jobs 51

two-sided printing 21

two-way communications

problem indicators 42

65

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

U

unexpected characters 50

uninstalling printer software 55

United Kingdom Telecommunications Act 1984 60

USB cable

specifications 59

W

warranty 56

Windows 2000

Printing Preferences 10

opening 11

Windows NT 4.0

Document Defaults 10

opening 11

Index

66

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