Lexmark Z42 Color Jetprinter User`s Guide

Lexmark Z42 Color Jetprinter User`s Guide
Edition Notice
Edition: January 2000
The following paragraph does not apply to any country where such provisions are inconsistent with local
law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions; therefore, this statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in later editions. Improvements or changes in the products or
the programs described may be made at any time.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make
these available in all countries in which it operates. Any reference to a product, program, or service is not intended
to state or imply that only that product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and
verification of operation in conjunction with other products, programs, or services, except those expressly designated
by the manufacturer, are the user’s responsibility.
Lexmark, Lexmark with diamond design, and ColorFine are trademarks of Lexmark International, Inc., registered in
the United States and/or other countries. Color Jetprinter is a trademark of Lexmark International, Inc.
Other trademarks are the property of their respective owners.
© Copyright 2000 Lexmark International, Inc. All rights reserved.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc.,
Lexington, KY 40550.
Steps to basic printing
-tells you how to load paper and adjust
your printer software for printing.
Beyond the basics
-tells you how to print photographs and
two-sided documents.
Maintaining your printer
-tells you how to install, replace, and align
the print cartridges.
Troubleshooting
-provides information for solving
printing problems.
Appendix
-provides notices, safety, and warranty
information.
Index
-provides quick links to the information
you need. Just click an index entry and
go to the information source.
Home page
Lexmark Z42 Color Jetprinter ™ User’s Guide
for Windows NT 4.0 and Windows 2000
Use this guide when you have questions about your
printer or when you encounter a problem.
Tips for using this guide
• Use the buttons on the left side of the screen to
navigate through the pages of this guide.
• Click the blue text to link to another part of this guide.
• Click the left or right
arrows to move forward or
back through the pages.
Click the house to return to
the Home page.
• To view edition and trademark information, click the
Edition Notice.
• To print this guide:
1 From the Acrobat Reader File menu, select Print.
2 Click Setup and make sure Landscape is selected.
3 Choose the pages you want to print and click OK.
Steps to basic printing
Steps to basic printing
Basic printing is as easy as:
Step 1: Load the paper
Beyond the basics
Step 2: Customize the printer driver
Step 3: Print your document
Maintaining your printer
Troubleshooting
Appendix
3
Index
Steps to basic printing
Steps to basic printing
Beyond the basics
Step 1: Load the paper
You can load up to 100 sheets of paper (depending on thickness).
1 Place the paper against the right side of the sheet feeder, with the
print side facing you.
Note: Make sure you do not force the paper into the sheet feeder
when you load it. For example, letter or A4 size paper should extend
above the top of the paper support.
Paper support
Maintaining your printer
Sheet feeder
Troubleshooting
Appendix
4
Index
Steps to basic printing
Steps to basic printing
2 Squeeze the release tab and the paper guide together and slide
the paper guide to the edge of the paper.
Paper guide
Beyond the basics
Release tab
Maintaining your printer
Troubleshooting
Appendix
5
Index
Steps to basic printing
Steps to basic printing
Loading specialty media
Follow these guidelines when loading specialty media:
Load up to:
Make sure:
10 envelopes
• the print side is
facing you.
Beyond the basics
• envelopes are
loaded vertically
against the right
side of the sheet
feeder.
Maintaining your printer
• the stamp location is in the upper left corner.
• the paper guide is against the side of the
envelopes.
Troubleshooting
Appendix
6
Index
Steps to basic printing
Steps to basic printing
Load up to:
Make sure:
10 greeting cards,
index cards, or
postcards
• the print side is facing you.
• the cards are loaded vertically against the
right side of the sheet feeder.
Beyond the basics
• the paper guide is against the side of the
cards.
Maintaining your printer
25 sheets of photo
paper or photo
cards
• the glossy or coated side is facing you.
25 iron-on transfers
• you follow the instructions on the packaging
to load the iron-on transfers.
• the paper guide is against the side of the
photo paper or photo cards.
Troubleshooting
• the paper guide is against the side of the
iron-on transfers.
Note: We recommend printing your iron-on
transfer on plain paper before printing the ironon transfer.
Appendix
7
Index
Steps to basic printing
Steps to basic printing
Load up to:
Make sure:
100 sheets of
custom size paper
• the print side is facing you.
• your paper size fits within these dimensions:
- Width:
Beyond the basics
76 mm to 216 mm
3.0 in. to 8.5 in.
- Length:
Maintaining your printer
127 mm to 432 mm
5.0 in. to 17.0 in.
• the paper guide is against the side of the
paper.
Troubleshooting
Appendix
8
Index
Steps to basic printing
Steps to basic printing
Load up to:
Make sure:
20 sheets of banner
paper
• you place the banner
paper behind the
printer, and then bring
the unattached edge of
the first page over the
top of the printer and
into the sheet feeder.
Beyond the basics
• the paper guide is against the side of the
paper.
Maintaining your printer
Note: Make sure you select Banner Letter or
Banner A4 paper size in the Printer
Properties.
Troubleshooting
10 transparencies
• the rough sides of the transparencies are
facing you (smooth side down).
• the paper guide is against the side of the
transparencies.
Appendix
9
Index
Steps to basic printing
Steps to basic printing
Step 2: Customize the printer driver
Your printer software includes several applications that let you
perform printing tasks with superior printing results. One of these
applications is your printer driver.
If you are using:
Beyond the basics
•
•
Windows NT 4.0, your printer driver is called Document
Defaults.
Windows 2000, your printer driver is called Printing Preferences.
Maintaining your printer
Your printer driver includes three tabs: Page Setup, Color, and
Features. Each tab contains settings for operating your printer and
its software.
Troubleshooting
Note: Click the Help button on any tab in the printer driver to access
the printer driver Help.
Appendix
10
Index
Steps to basic printing
Opening the printer driver from an application
Steps to basic printing
Beyond the basics
When you open the printer driver from your application, you can
change printer settings ONLY for the documents you are currently
creating.
1 Open the application’s File menu.
2 Choose Print (or Printer) Setup.
3 In the Printer Setup dialog box, click the Properties, Option, or
Setup button (depending on the application).
4 Change settings as needed.
Maintaining your printer
Opening the printer driver from Windows
When you open the printer driver from Windows, the settings apply to
ALL documents, unless you change them from the application.
Troubleshooting
1
2
3
4
From the Start menu, select Settings, and then select Printers.
From the Printers folder, right-click the printer icon for your printer.
Select Document Defaults from the sidebar menu.
Change settings as needed.
Appendix
11
Index
Steps to basic printing
Click the...
Steps to basic printing
Beyond the basics
Maintaining your printer
Color tab to:
Features tab to:
• Select a Document
Color and Shading
(Halftone) setting
• Adjust the brightness
and contrast settings
• Choose to print in color
or black and white
• View the current printer
settings
•
•
•
•
•
Print on both sides of the page and select a binding edge
Choose the default settings
Perform print cartridge maintenance
Select Dry Time Delay
View the current printer settings
Lexmark Z42 Series ColorFine Properties
Page Setup Color Features
Hot Spot Help
Paper Size:
Letter (8.5 x 11 in)
Click this to create a paper size.
Page Setup tab to:
Custom Paper Size
Troubleshooting
Appendix
• Select a paper size,
media type, and
orientation
• Select a print quality
setting
• Choose the number of
copies and the order of
printing
• View the current printer
settings
Media Type:
Plain Paper
Print Quality
Draft
Orientation/Order
Portrait
Normal
Landscape
High
Maximum
Reverse Order Printing
Copies
1
Collate Copies
(1-99)
Setting
Letter (8.5 x 11 in)
Plain Paper
Normal
Portrait
1
On
OK
12
Index
Current Settings
Item
Paper Size
Media Type
Print Quality
Orientation
Copies
Collate
Cancel
Help
Steps to basic printing
Steps to basic printing
Beyond the basics
Selecting settings for specialty media
When your printer software was installed, the printer driver was set to
the default settings. Use the default settings for printing most
documents on plain paper. However, you may need to change your
printer settings for printing on specialty media.
When you are printing on
this specialty media:
From the Page Setup tab, make these
selections:
Envelopes
From the list of Paper Sizes, select the
appropriate envelope size.
Maintaining your printer
Note: Your application may override the
envelope settings in the printer driver.
Troubleshooting
Greeting cards, index
cards, or postcards
• From the Media Type drop-down menu,
select Greeting Card Stock.
• Select the appropriate Paper Size
setting.
Appendix
Photo papers or photo
cards
13
Index
From the Media Type drop-down menu,
select Glossy/Photo Paper.
Steps to basic printing
Steps to basic printing
When you are printing on
this specialty media:
From the Page Setup tab, make these
selections:
Sheets of custom size
paper
Click the Custom Paper Size button.
Enter the dimensions for your custom
paper size. For help, see Loading
specialty media.
Banner paper
From the list of Paper Sizes, select
Banner Letter or Banner A4.
Transparencies
• From the Media Type drop-down menu,
select Transparency.
Beyond the basics
Maintaining your printer
• From the Print Quality area, select
Normal, High, or Maximum.
Troubleshooting
Note: When printing transparencies,
remove each transparency as it exits from
the printer and allow it to dry before
stacking.
Appendix
14
Index
Steps to basic printing
Steps to basic printing
When you are printing on
this specialty media:
From the Page Setup tab, make these
selections:
Iron-on transfers
From the Media Type drop-down menu,
select Iron On Transfer.
Note: Many software
applications accept
iron-on transfers
differently. We
recommend printing
your document on
plain paper before
printing it on an iron-on transfer.
Beyond the basics
Maintaining your printer
Troubleshooting
Step 3: Print your document
1 From your application’s File menu, click Print.
2 From the Print dialog box, click OK or Print (depending on the
application).
Appendix
15
Index
Beyond the basics
Steps to basic printing
You can use your printer for:
Printing photos
Beyond the basics
Printing on both sides of a sheet of paper
Maintaining your printer
Troubleshooting
Appendix
16
Index
Beyond the basics
Steps to basic printing
Printing photos
You can print quality photos with the black and color cartridge
combination that came with your printer. However, for the best
possible photo quality, replace the black cartridge with a photo
cartridge. For help replacing the black cartridge, see page 29.
Beyond the basics
Step 1: Load the photo paper
Place up to 25 sheets of photo paper (or photo cards) against the
right side of the sheet feeder. For help, see page 7.
Maintaining your printer
Troubleshooting
Appendix
17
Index
Beyond the basics
Step 2: Customize the printer software for printing
photos
Steps to basic printing
1
2
Beyond the basics
a Click the
Color
tab.
Open the printer driver. For help, see page 18.
Adjust the Document Color settings:
Lexmark Z42 Series ColorFine Properties
Page Setup
Color
Features
Document Color
b Select
Maintaining your printer
Natural
Color.
Shading (Halftone)
Auto
Auto
Vivid Color
Matrix
Natural Color
Air Brush
Hot Spot Help
Click this to print photographic and highly
detailed graphic images.
Color Appearance
Black
Color
Brightness / Contrast
Troubleshooting
Item
Brightness
0
Contrast
0
Appendix
Letter (8.5 x 11 in)
Plain Paper
Normal
Portrait
1
On
OK
18
Index
Paper Size
Media Type
Print Quality
Orientation
Copies
Collate
Current Settings
Setting
Cancel
Help
Beyond the basics
3
Steps to basic printing
Lexmark Z42 Series ColorFine Properties
a Click the
Page Setup
tab.
Beyond the basics
Customize the settings for printing photos:
Page Setup
Color
Hot Spot Help
Click this to select the type of print media
you are using.
Letter (8.5 x 11 in)
b Select the
Paper Size.
Features
Custom Paper Size
Media Type:
Glossy/Photo Paper
c Select
Glossy/Photo
Paper.
Maintaining your printer
Draft
Normal
d Select
High or
Maximum
Print Quality.
Troubleshooting
Print Quality
Orientation/Order
Portrait
High
Landscape
Maximum
Reverse Order Printing
1
(1-99)
Collate Copies
Current Settings
Item
Paper Size
Media Type
Print Quality
Orientation
Copies
Collate
Setting
Letter (8.5 x 11 in)
Glossy/Photo Paper
High
Portrait
1
Off
e Click OK.
OK
Appendix
19
Index
Cancel
Help
Beyond the basics
Step 3: Print your photos
Steps to basic printing
Beyond the basics
Note: For the best possible photo quality, print with a photo and color
cartridge combination in your printer. Use a photo cartridge, Lexmark
part number 12A1990. To replace the black cartridge with a photo
cartridge, see page 29.
1
2
From your application’s File menu, click Print.
From the Print dialog box, click OK or Print (depending on the
application).
Note: Remove each photo as it exits the printer and allow it to dry
before stacking.
3
When you have finished printing your photos, reinstall the black
print cartridge. For help, see page 29.
Maintaining your printer
Troubleshooting
Appendix
20
Index
Beyond the basics
Steps to basic printing
Printing on both sides of a sheet of paper
Your Lexmark printer lets you print on both sides of a sheet of paper.
Besides saving paper, this feature is helpful when you want to print
tablets.
Step 1: Load the paper
Beyond the basics
Load up to 100 sheets of paper against the right side of the sheet
feeder. For help, see page 4.
Maintaining your printer
Step 2: Customize the printer software for your twosided print job
1
2
Troubleshooting
Open the printer driver. For help, see page 11.
Select the paper size and orientation:
a Click the Page Setup tab.
b Select a Paper Size.
c Select Portrait or Landscape orientation.
Appendix
21
Index
Beyond the basics
3
Steps to basic printing
Beyond the basics
Maintaining your printer
Click the Features tab.
Note: The orientation you select in step 2 is reflected in the graphics
on the Features tab.
When you select
Landscape orientation,
these graphics display:
Long Edge
Short Edge
Troubleshooting
Appendix
22
Index
When you select
Portrait orientation,
these graphics display:
Long Edge
Short Edge
Beyond the basics
4
Steps to basic printing
a Click the
Features tab.
b From the
Beyond the basics
Two-Sided
Printing area,
select Long
Edge or Short
Edge binding.
Select a binding edge option:
Lexmark Z42 Series ColorFine Properties
Page Setup
Color
Features
Hot Spot Help
Print Options
Dry Time Delay
Click this to attach all your pages along
the short edge of the page (the top
edge of a portrait-printed page and the
left edge of a landscape-printed page).
Two-Sided Printing
None
Long Edge
Short Edge
Print Instruction Sheet
c Make sure
Maintaining your printer
Troubleshooting
Print
Instruction
Sheet is
selected. The
instruction
sheet helps you
reload your
document for
printing on the
other side of
the pages.
Cartridge Maintenance
Clean Rollers (Hagaki)
Defaults
About Lexmark
Setting
Paper Size
Media Type
Print Quality
Orientation
Copies
Collate
Letter (8.5 x11 in)
Plain Paper
Normal
Portrait
1
On
OK
d Click OK.
Appendix
23
Index
Current Settings
Item
Cancel
Help
Beyond the basics
Steps to basic printing
Step 3: Print your two-sided document
From your application’s File menu, select Print.
From the Print dialog box, click OK or Print (depending on the
application). The odd-numbered pages print first.
3 When the odd-numbered pages of your two-sided document are
finished printing, your printer software prompts you to reload the
paper.
1
2
Beyond the basics
a When the entire stack is finished printing,
remove the stack.
Maintaining your printer
b Flip the stack of paper.
c Insert the stack of paper and instruction
page with the printed side facing away
from you and the arrows pointing down.
Troubleshooting
Note: The direction of the arrows on your
instruction page may be different than the
instruction page shown. Always insert the
stack of paper and instruction page with the
arrows pointing down.
Appendix
24
Index
Beyond the basics
Steps to basic printing
Beyond the basics
4
5
Click OK. The even-numbered pages print on the other side.
To return to single-sided printing when you have finished twosided printing:
a Select the Features tab.
b From the Two-Sided Printing area, select None.
c Click OK.
Maintaining your printer
Troubleshooting
Appendix
25
Index
Maintaining your printer
Steps to basic printing
This section describes how to install, replace, and care for your print
cartridges. You can use the Control Program, one of your printer’s
software programs, to help you with these tasks:
Beyond the basics
Using the Control Program
Installing or replacing a print cartridge
Improving print quality
Maintaining your printer
Aligning the print cartridges
Cleaning the print nozzles
Wiping print nozzles and contacts
Troubleshooting
Preserving print cartridges
Appendix
26
Index
Maintaining your printer
Steps to basic printing
Beyond the basics
Using the Control Program
The Control Program allows you to monitor your printer, and install or
replace print cartridges. To open the Control Program from Windows,
from the Start menu, click:
1
2
3
Programs.
Lexmark Z42 Series ColorFine.
Control Program.
Maintaining your printer
Troubleshooting
Appendix
27
Index
Maintaining your printer
Click the...
Steps to basic printing
Status tab to:
• Monitor the status of your print job
• Cancel your print job
About tab to find printer software
version and copyright information
Control Program - Lexmark Z42 Series ColorFine
Status Cartridge Options About
Beyond the basics
Maintaining your printer
Troubleshooting
Cartridge tab to:
•
•
•
•
•
•
View ink levels
Install or replace a print cartridge
Align the cartridges
Clean the print nozzles
Print a test page
View cartridge part numbers and
order supplies directly from
Lexmark’s Web site
Low
Full
Align Cartridges...
Clean Print Nozzles
Print Test Page
• Control how and when the Control
Program displays
• Enable bidirectional support
• Disable the printer shortcut
Order Supplies on the Web
OK
28
Index
Low
Change Cartridges...
Options tab to:
Appendix
Full
Cancel
Help
Maintaining your printer
Steps to basic printing
Installing or replacing a print cartridge
1
Make sure the Power light is On.
Power light
On
Paper Feed
light
Beyond the basics
2
Maintaining your printer
Raise the front cover.
The print cartridge carrier moves to the loading position unless the
printer is busy.
Front cover
Troubleshooting
Print cartridge
carrier in the
loading position
Appendix
29
Index
Maintaining your printer
3
Remove the old print cartridge. Store or dispose of the old
cartridge.
4
5
6
Open the Control Program. For help, see page 27.
Click the Cartridge tab.
Click Change Cartridge.
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
30
Index
Maintaining your printer
7
Steps to basic printing
The Change Cartridges dialog box displays. Follow the steps on
your screen to install the cartridges.
a To control the
speed of the
animation on your
screen, click Stop.
Change Cartridges
Pictures
Beyond the basics
The Next and
Previous buttons
become active.
Maintaining your printer
Troubleshooting
b Click Next to
advance the
instructions or
Previous to repeat
the instructions.
Stop
Raise the printer’s front cover.
c When installation is
complete, click
Finished.
Finished
Appendix
31
Index
Cancel
Maintaining your printer
8
Steps to basic printing
The Choose Cartridges window displays:
a Select the
cartridge(s) you
installed in your
printer.
Choose Cartridges
From the list boxes below, choose which cartridges you have just installed.
LEFT Cartridge:
RIGHT Cartridge:
COLOR p/n 15M0120
b If you installed a
new cartridge(s),
click the appropriate
box to reset the ink
levels to full.
Beyond the basics
c Click OK.
Maintaining your printer
9
Troubleshooting
BLACK p/n 12A1970
If you installed a new cartridge, reset the ink level image to full.
Reset left cartridge’s ink level to full
Reset right cartridge’s ink level to full
OK
The Automatic Alignment window displays:
If you installed a new
print cartridge, click
Align to align the print
cartridges for the best
print quality.
Automatic Alignment
You changed one or more of your print cartridges.
For best print quality, you should align your
cartridges.
Do you wish to align them?
For help, see page 33.
Align...
Appendix
32
Index
Skip
Maintaining your printer
Steps to basic printing
Improving print quality
If print quality is not what you expect, align your print cartridges or
clean your print nozzles.
Aligning the print cartridges
Beyond the basics
Normally, you only align the print
cartridges after installing a new print
cartridge. However, you may also need
to align the print cartridges when:
Maintaining your printer
• The black portions of a graphic or
text do not align properly with the
color portions.
• Characters are not aligned correctly at left margin.
• Vertical lines appear “wavy.”
Troubleshooting
To align your print cartridges:
Appendix
1
2
Load plain paper in the printer. For help, see page 4.
Open the Control Program. For help, see page 27.
33
Index
Maintaining your printer
Steps to basic printing
3
4
Click the Cartridge tab.
Click Align Cartridges.
Your printer prints an alignment test page and the Align Cartridge
dialog box displays.
The test page looks similar to the one shown:
Beyond the basics
Maintaining your printer
Troubleshooting
Depending on
the cartridge
combination you
installed, an
alignment test
page with
several
alignment
patterns prints.
Each pattern
has a number
under it.
5
Appendix
In this example, in
alignment group A, 16
comes closest to
forming a straight line.
From each alignment group on the test page, find the number
under the alignment pattern that comes closest to forming a
perfectly straight line.
34
Index
Maintaining your printer
6
Steps to basic printing
Beyond the basics
In the Align Cartridges dialog box, enter the pattern numbers from
the printed test page that come closest to forming a straight line.
For example, in
group A on
page 34, pattern
16 came closest
to forming a
straight line.
Align Cartridges
1) The printer is printing the alignment page. When it is
finished, find the number in each category that comes closest
in forming a straight line.
2) Change the numbers below to the numbers you have
selected from the printed page.
Troubleshooting
Appendix
Example:
Example:
16
F
E
D
Example:
b After you
have entered
a number for
each pattern,
click OK.
35
Index
C
B
Example:
a For each
pattern, click
these scroll
arrows to
select the
number to
enter, or
type in the
number.
Cancel
3) Click OK.
A
Maintaining your printer
OK
Example:
Example:
Maintaining your printer
Cleaning the print nozzles
Steps to basic printing
The print cartridge nozzle test helps you pinpoint any clogged
nozzles. The nozzle test also cleans the print cartridge by forcing ink
through the nozzles. A test line prints so you can see if the cleaning
process was successful.
Beyond the basics
Run the nozzle test when:
•
•
•
•
Maintaining your printer
Characters are not printing completely.
White dashes appear in graphics or printed text.
Print is too dark or smudged.
Colors do not print correctly.
To run the nozzle test:
Troubleshooting
1
2
3
Load plain paper in the printer. For help, see page 4.
Open the Control Program. For help, see page 27.
Click the Cartridge tab.
Appendix
36
Index
Maintaining your printer
4
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Click Clean Print Nozzles.
The printer feeds a sheet of paper and prints a nozzle test pattern,
similar to the one shown:
If any of
these colors
are missing
on your
printed test
page, your
cartridge
may be out of
that color of
ink.
Broken lines at the
top of the page
indicate clogged
nozzles.
These purge
lines print
when ink is
forced through
the print
nozzles to
unclog them.
Unbroken lines at the
bottom of the page
indicate the nozzles
were cleaned.
Appendix
37
Index
Maintaining your printer
5
Compare the diagonal lines above the printed bars to the diagonal
lines below the printed bars. Look for a break in the diagonal lines.
A broken line indicates clogged nozzles.
If the bottom line still has breaks, run the test two more times.
•
If the print quality is satisfactory after running the test three
times, the print nozzles are clean. You do not need to complete
the remaining steps.
If the print quality of both sets of lines is not satisfactory after
running the test three times, go to step 6.
Steps to basic printing
Beyond the basics
•
Maintaining your printer
6
7
8
Remove and reinstall the print cartridge. For help, see page 29.
Repeat the nozzle test.
If the lines are still broken, continue with the next section, Wiping
print nozzles and contacts.
Troubleshooting
Appendix
38
Index
Maintaining your printer
Wiping print nozzles and contacts
Steps to basic printing
If print quality does not improve after cleaning the print nozzles (see
page 36), there may be dried ink on the print nozzles or contacts.
Remove the print cartridges from the printer. For help, see
page 29.
2 Dampen a clean, lint-free cloth with water. Gently wipe the
nozzles and contacts in one direction.
1
Beyond the basics
Maintaining your printer
Troubleshooting
Warning:
Do not wipe
the nozzles
and
contacts
with the
same
a Hold the damp cloth against the
section of
nozzles for about three seconds.
cloth.
Gently blot and wipe dry.
3
Reinstall the print cartridges and repeat the nozzle test. For help,
see page 36.
Appendix
39
Index
b Use another clean section of cloth
to gently wipe the contacts. Hold
the damp, lint-free cloth against the
contacts for about three seconds.
Gently blot and wipe dry.
Maintaining your printer
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Preserving print cartridges
To ensure the longest life from your print cartridge and optimum
performance from your printer:
• Keep a new print cartridge in its packaging until you are ready to
install it.
• Do not remove a print cartridge from the printer except to replace,
clean, or store it in an air-tight container. The print cartridge will not
print correctly if removed from the printer and left exposed for an
extended period of time.
• If a print cartridge runs out of ink, leave the empty cartridge in the
printer until you are ready to replace it. Printing with one of the print
cartridge carriers empty may cause printer problems.
Lexmark’s printer warranty does not cover repair of failures or
damage caused by a refilled cartridge. Lexmark does not
recommend use of refilled cartridges. Refilling cartridges can affect
print quality and cause damage to the printer. For best results, use
Lexmark supplies.
Appendix
40
Index
Troubleshooting
Steps to basic printing
Beyond the basics
This section lists printer problems that can occur, and what you can
do to solve them. From the list of printing problems below, select a
category that describes your printing problem. Then read for the
solution to your problem.
Printer prints slowly or doesn’t print
Paper misfeeds or jams
Maintaining your printer
Document prints with mistakes or poor quality
Problems with transparencies, photos, or envelopes
Error messages and flashing lights
When there is a problem, first make sure that:
Troubleshooting
Appendix
• The power supply is plugged into the printer and a properly
grounded electrical outlet.
• The printer is turned On.
• If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing.
41
Index
Troubleshooting
Steps to basic printing
• Bidirectional support is enabled in your printer software.
1 From the printer’s Control Program, click the Options tab.
2 Make sure Enable Bidirectional Support is checked.
For additional help, refer to the “Troubleshooting” section of your
printer software Help files.
Beyond the basics
Printer prints slowly or doesn’t print
If your printer doesn’t print, your printer and your computer may not
be able to communicate properly.
Maintaining your printer
Troubleshooting
Appendix
The following events also indicate two-way communications
problems:
• A message displays on your computer screen indicating your
printer cannot establish bidirectional communications with your
computer.
• Print cartridge ink level indicators on the Cartridge tab of the
printer’s Control Program are shaded out.
• Error messages (such as Printer Offline) and job progress
information do not display on your computer screen.
42
Index
Troubleshooting
Before proceeding, verify that:
Steps to basic printing
Beyond the basics
Maintaining your printer
• The parallel or USB cable is securely attached to both the printer
and the personal computer.
• The printer is plugged in and turned On.
• Your printer port is set to an LPTn port if you are using a parallel
cable or to a USB port if you are using a USB cable.
• If you have a switch box or other device (such as a scanner or fax)
connected to the computer's parallel port, make sure it supports
bidirectional communication. You may need to disconnect your
printer from the switch box or other device and connect it directly
to your computer.
Printer is plugged in but doesn’t print, or you get a Printer Offline
or Printer Not Ready message
Troubleshooting
Appendix
Make sure:
• The printer is turned On.
• Paper is loaded correctly. For help, see page 4.
• The parallel or USB cable is completely plugged into the printer.
43
Index
Troubleshooting
Steps to basic printing
Beyond the basics
• The printer is not being held or paused. To check the printer status:
1 From the Printers folder, double-click the Lexmark Z42
Series ColorFine icon.
2 Click the Printer menu and make sure no check mark
appears next to the Pause Printing option.
Print a test page. If the test page prints, the printer is functioning
properly. Check your application.
Test page does not print
Maintaining your printer
Make sure:
• The print cartridges are installed correctly. For help, see page 29.
• If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing.
Troubleshooting
Printer ejects a blank page after appearing to print
Make sure:
Appendix
• Your Lexmark printer is set as the default printer.
• You have removed the sticker and transparent tape on the bottom
of the print cartridges. For help, see page 29.
44
Index
Troubleshooting
Steps to basic printing
Beyond the basics
Printer prints very slowly
• Close any open applications not in use.
• Decrease your Print Quality setting. For help, see page 10.
• Check the document you are printing. Photos and graphics may
take longer to print than regular text.
• Check your computer’s resources. Consider purchasing more
memory or increasing the virtual memory for your computer.
Paper misfeeds or jams
Maintaining your printer
Paper misfeeds or pulls multiple sheets while moving through the
printer
Make sure:
Troubleshooting
• The paper is a recommended paper for inkjet printers.
• You do not force the paper down into the printer when you load it.
For example, if you are loading letter or A4 size paper, the top edge
of the paper should extend above the top of the sheet feeder.
Appendix
45
Index
Troubleshooting
Steps to basic printing
Beyond the basics
• You do not load too much paper in the sheet feeder. Depending on
the thickness of your paper, the sheet feeder can hold up to 100
sheets of paper.
• The left paper guide is against the side of the paper.
• The left paper guide does not cause the paper to bow in the sheet
feeder.
• The printer is on a flat, level surface.
Printer does not feed envelopes or specialty media
Maintaining your printer
Troubleshooting
Appendix
• Make sure your printer will feed regular paper. For help, see
page 4.
• If regular paper feeds without problems, load the envelopes
vertically against the right side of the sheet feeder. Make sure the
paper guide is against the side of the envelopes.
• Make sure envelopes or the appropriate specialty papers are
selected in the printer driver.
• Make sure you are using a paper or envelope size supported by
your printer.
• Your application may not be designed to print envelopes. For help,
check your application’s documentation.
46
Index
Troubleshooting
Printer has a paper jam
Steps to basic printing
If the paper is lodged too far into the printer and can’t be removed:
Press the Power button to turn the printer Off.
Pull firmly on the paper to remove it. If you cannot reach the paper
because it is too far into the printer, raise the front cover and pull
the paper out.
3 Close the front cover.
4 Press the Power button to turn your printer On.
5 Resend your document to print.
1
2
Beyond the basics
Maintaining your printer
Document prints with mistakes or poor quality
Print is too dark or smudged
Troubleshooting
Appendix
• Make sure the paper is straight and not wrinkled.
• Let the ink dry before handling the paper.
• Make sure the Paper Type setting in the printer software matches
the type of paper loaded in the printer. For help, see page 10.
• Change the Print Quality setting to Draft. For help, see page 10.
• Clean the print nozzles. For help, see page 36.
47
Index
Troubleshooting
Steps to basic printing
Beyond the basics
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables, borders,
and graphs:
• Select a higher Print Quality setting. For help, see page 10.
• Align the print cartridges. For help, see page 33.
• Clean the print nozzles. For help, see page 36.
Print smears on the page
Maintaining your printer
Troubleshooting
Appendix
• The next page exiting the printer may be smearing the ink.
Remove the pages as they exit the printer and allow them to dry
before stacking.
• The print nozzles may need cleaning. For help, see page 36.
Printed pages have alternating bands of light and dark print
(intermittent printing)
• Select the Print Quality setting High or Maximum. For help, see
page 10.
• You may have communications problems. For help, see page 42.
48
Index
Troubleshooting
Steps to basic printing
Print quality is poor at the left, right, top, or bottom edge of page
Like other printers, your printer cannot print in the extreme left, right,
top, or bottom edges of a page.
Use these minimum settings:
Beyond the basics
• Left and Right margins:
6.35 mm (0.25 in.) each for all paper sizes except A4
For A4 size paper - 3.37 mm (0.133 in.) each
Maintaining your printer
• Top and Bottom margins:
Top - 1.7 mm (0.067 in.)
Bottom - 16.51 mm (0.65 in.)
Troubleshooting
Appendix
Printed characters are improperly formed, misaligned, or not
aligned correctly at the left margin
• Cancel all print jobs, if any, and resend your job to print.
• Align the print cartridges. For help, see page 33.
• Clean the print nozzles. For help, see page 36.
49
Index
Troubleshooting
Steps to basic printing
Beyond the basics
Maintaining your printer
Colors on the printout differ from the colors on the screen
• Select Natural Color as the Document Color:
1 From the printer driver, click the Color tab.
2 Make sure Natural Color is selected.
• A print cartridge may be out of ink or low on ink. For help changing
the print cartridge, see page 29.
• Try using a different brand of paper. Every paper brand accepts ink
differently, and prints with slight color variations.
• Remove any extra devices such as a scanner, and connect the
printer directly to the parallel port.
Colors on the printout are faded
Troubleshooting
Try the suggestions listed in the previous section, Colors on the
printout differ from the colors on the screen. If your colors still seem
faded, try Cleaning the print nozzles.
Characters are missing or unexpected
Appendix
• Make sure your Lexmark Z42 printer is set as the default printer.
• Your printer may have two-way communication problems. For help
see page 42.
50
Index
Troubleshooting
Steps to basic printing
Beyond the basics
Problems with transparencies, photos, or envelopes
Glossy photo papers or transparencies stick together
• Use a transparency or photo paper designed for use with an inkjet
printer.
• Let each page dry with the print side facing up before stacking.
Transparencies or photos contain white lines
Maintaining your printer
• From the Print Quality area, select High or Maximum. For help,
see page 10.
• Your print nozzles may need cleaning. For help, see page 36.
Printer does not feed envelopes or specialty papers
For help, see page 46.
Troubleshooting
Appendix
51
Index
Troubleshooting
Steps to basic printing
Error messages and flashing lights
Paper Jam message
For help, see page 47.
Power
light
Beyond the basics
Paper
Feed
light
Ink Low message
A print cartridge is running out of ink. Purchase a new print cartridge.
For help replacing the print cartridge, see page 29.
The Power light is On and the Paper Feed light is blinking
Maintaining your printer
• If the printer is out of paper:
1 Load paper.
2 Press the Paper Feed button.
Troubleshooting
Power
button
Appendix
Paper Feed
button
• If the printer has a paper jam, see page 47.
52
Index
Troubleshooting
The Power light blinks twice
Steps to basic printing
Power
light
Beyond the basics
Paper
Feed
light 1
2
The print cartridge carrier has stalled. Check your screen for any
error messages.
Turn the printer Off.
Wait a few seconds, and then turn the printer back On.
Maintaining your printer
Troubleshooting
Appendix
53
Index
Appendix
Steps to basic printing
In this section, you can find
information about:
•
•
•
•
•
Installing printer software
Uninstalling printer software
Warranty
Notices
Safety
Beyond the basics
Installing printer software
You can obtain the printer software
using:
Maintaining your printer
•
•
•
Troubleshooting
the compact disc (CD-ROM) that
came with your printer
the World Wide Web
diskettes
If your printer software does not
install properly, a communications
error message appears when you
try to print. You may need to
uninstall, and then reinstall the
printer software. For help, see
Uninstalling printer software.
Using the CD-ROM
Windows NT 4.0/Windows 2000
To install the printer software using
the CD-ROM that came with your
printer:
1 Start Windows.
2 Click Cancel on any screens
that appear.
3 When the desktop appears,
insert the software CD.
The Lexmark Z42 software
installation screen appears.
4 Click Install Printer Software.
Note: If the CD does not run
automatically when you insert it:
1 From the Start menu, select
Run.
2 In the command-line text box,
type the letter of your CDROM drive, followed by
:\setup (for example,
d:\setup), and then click OK.
Appendix
54
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Index
Using the World Wide Web
If your computer does not have a
CD-ROM drive, you can download
the printer software from the World
Wide Web at www.lexmark.com.
1 From Lexmark’s Web site, select
the appropriate driver for your
operating system.
2 Select Save to Disk.
3 Select a location on your hard
disk drive.
4 Double-click the executable
(.exe) file to open it.
The Win Self-Extractor window
opens.
5 Follow the instructions on the
screen.
Appendix
Using diskettes
Steps to basic printing
Beyond the basics
If your computer does not have a
CD-ROM drive, you can create
driver diskettes using a friend’s
computer or a computer at your
Lexmark dealer that has a
CD-ROM drive. You will need at
least three blank 3.5 inch diskettes.
To create diskettes of the printer
software:
1 Insert the software CD into the
CD-ROM drive.
Maintaining your printer
If the CD does not run
automatically:
a From the Start menu, select
Run.
Troubleshooting
b In the command-line text box,
type the letter of your CDROM drive, followed by
:\setup (for example,
d:\setup), and then click OK.
2 When the Lexmark Z42
software installation screen
appears, select Tools.
Appendix
3 Select Create Diskettes.
4 Follow the instructions on the
screen.
To install the printer software from
diskettes:
1 Start Windows.
2 Insert Setup Disk 1 into your
disk drive.
3 From the Start menu, select
Run.
4 In the command-line text box,
type the letter of your disk drive,
followed by :\setup (for
example, a:\setup), and then
click OK.
Index
Uninstalling printer
software
If your printer software does not
install properly, you may need to
uninstall, and then reinstall it.
To uninstall the printer software:
1 From the Start menu, select
Programs.
5 When prompted by the printer
software, insert the appropriate
disks into your disk drive and
click OK.
3 Select Lexmark Z42 Series
Uninstall.
6 Follow the instructions on the
screen.
4 Follow the instructions on your
screen.
Ordering Diskettes
If your computer does not have a
CD-ROM drive, and you do not
have access to either the World
Wide Web or a computer with a
CD-ROM drive, you can order
55
Index
diskettes from our Customer
Support Center for a fee. Refer to
the printer registration information
for the telephone number in your
country.
2 Select Lexmark Z42 Series.
To reinstall the printer software,
follow the appropriate set of
instructions from Installing printer
software.
Appendix
Steps to basic printing
Statement of Limited
Warranty
Warranty
Lexmark warrants that this product:
•
Lexmark International, Inc.,
Lexington, KY
Beyond the basics
Maintaining your printer
Troubleshooting
This warranty applies to the United
States and Canada. For customers
outside the U.S. and Canada, refer
to the country-specific warranty
information that came with your
printer.
Lexmark Z42 Color
Jetprinter TM
This Statement of Limited
Warranty applies to this product if it
was originally purchased for your
use, and not for resale, from
Lexmark or a Lexmark remarketer,
referred to in this statement as
“Remarketer.”
•
•
•
If this product does not function as
warranted during the warranty
period, contact a Remarketer or
Lexmark for repair without charge.
If this product is a feature or option,
this statement applies only when
that feature or option is used with
the product for which it was
designed. To obtain warranty
service, you may be required to
present the feature or option with
the product.
•
Appendix
Is manufactured from new parts,
or new and serviceable used
parts, which perform like new
parts,
Is free from defects in material
and workmanship,
Conforms to Lexmark’s official
published specifications, and
Is in good working order.
If you transfer this product to
another user, warranty service
under the terms of this statement
is available to that user for the
56
Index
Index
remainder of the warranty period.
You should transfer proof of
original purchase and this
statement to that user.
Warranty Service
The warranty period is 12 months
and starts on the date of original
purchase as shown on the
purchase receipt.
To obtain warranty service you
may be required to present proof of
original purchase. Warranty
service will be provided at a
Remarketer or a Lexmark
designated location. You may be
required to deliver your product to
the Remarketer or Lexmark, or
ship it prepaid and suitably
packaged to a Lexmark designated
location. You are responsible for
loss of, or damage to, a product in
transit to the Remarketer or the
designated location.
Appendix
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
When warranty service involves
the exchange of a product or part,
the item replaced becomes the
property of the Remarketer or
Lexmark. The replacement may be
a new or repaired item. The
replacement item assumes the
remaining warranty period of the
original product.
Free remote technical support is
provided for this product
throughout its warranty period. For
products no longer covered by a
Lexmark warranty, technical
support may only be available for a
fee.
Replacement is not available to
you if the product you present for
exchange is defaced, altered, in
need of a repair not included in
warranty service, or damaged
beyond repair. Also, such product
must be free of any legal obligation
or restrictions that prevent its
exchange.
We do not warrant uninterrupted or
error-free operation of a product.
Before you present this product for
warranty service, remove all
programs, data, and removable
storage media.
•
For further explanation of your
warranty alternatives and the
nearest Lexmark authorized
servicer in your area, please
contact Lexmark at 1-800-5396275, or on the World Wide Web at
www.lexmark.com.
Extent of Warranty
Warranty service does not include
repair of failures caused by:
•
•
•
•
•
•
Modification or attachments
Accidents or misuse
Unsuitable physical or operating
environment
Maintenance by anyone other
than Lexmark or a Lexmark
authorized servicer
Operation of a product beyond
the limit of its duty cycle
Failure to have installed a
maintenance kit as specified (if
applicable)
Use of printing media outside of
Lexmark specifications
57
Index
Index
•
•
Use of other than Lexmark
supplies (such as toner
cartridges, inkjet cartridges, and
ribbons)
Use of other than Lexmark
product or component
ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND
FITNESS FOR A PARTICULAR
PURPOSE, ARE LIMITED IN
DURATION TO THE WARRANTY
PERIOD. NO WARRANTIES,
EXPRESS OR IMPLIED, WILL
APPLY AFTER THIS PERIOD.
Appendix
Limitation of Liability
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
Your sole remedy under this
Statement of Limited Warranty is
set forth in this section. For any
claim concerning performance or
nonperformance of Lexmark or a
Remarketer for this product under
this Statement of Limited Warranty,
you may recover actual damages
up to the limit set forth in the
following paragraph.
Lexmark's liability for actual
damages from any cause
whatsoever will be limited to the
greater of 1) $5,000 or 2) the
amount you paid for the product
that caused the damages. This
limitation of liability will not apply to
claims by you for bodily injury or
damage to real property or tangible
personal property for which
Lexmark is legally liable. In no
event will Lexmark be liable for any
lost profits, lost savings, incidental
damage, or other economic
consequential damages. This is
true even if you advise Lexmark or
a Remarketer of the possibility of
such damages. Lexmark is not
liable for any claim by you based
on a third party claim.
This limitation of remedies also
applies to any developer of
materials supplied to Lexmark.
Lexmark’s and the developer’s
limitations of remedies are not
cumulative. Such developer is an
intended beneficiary of this
limitation.
Additional Rights
Some states do not allow
limitations on how long an implied
warranty lasts, or do not allow the
exclusion or limitation of incidental
or consequential damages. If such
laws apply, the limitations or
exclusions contained in this
statement may not apply to you.
This warranty gives you specific
legal rights. You may also have
other rights which vary from state
to state.
58
Index
Index
Electronic Emission
Notices
Federal Communications
Commission (FCC)
Compliance Information
Statement
The Lexmark Z42 Color Jetprinter
has been tested and found to
comply with the limits for a Class B
digital device, pursuant to Part 15
of the FCC Rules. Operation is
subject to the following two
conditions: (1) this device may not
cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause
undesired operation.
Appendix
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
The FCC Class B limits are
designed to provide reasonable
protection against harmful
interference in a residential
installation. This equipment
generates, uses and can radiate
radio frequency energy and, if not
installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is
no guarantee that interference will
not occur in a particular
installation. If this equipment does
cause harmful interference to radio
or television reception, which can
be determined by turning the
equipment off and on, the user is
encouraged to try to correct the
interference by one or more of the
following measures:
•
•
•
Appendix
Reorient or relocate the receiving
antenna.
Increase the separation between
the equipment and receiver.
Connect the equipment into an
outlet on a circuit different from
that to which the receiver is
connected.
•
Consult your point of purchase or
service representative for
additional suggestions.
The manufacturer is not
responsible for any radio or
television interference caused by
using other than recommended
cables or by unauthorized changes
or modifications to this equipment.
Unauthorized changes or
modifications could void the user's
authority to operate this
equipment.
Note: To assure compliance with
FCC regulations on
electromagnetic interference for a
Class B computing device, use a
properly shielded and grounded
cable such as Lexmark part
number 1329605 for parallel attach
or 43H5856 for USB attach. Use of
a substitute cable not properly
shielded and grounded may result
in a violation of FCC regulations.
59
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Index
Any questions regarding this
compliance information statement
should be directed to:
Director of Lab Operations
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(606) 232-3000
Industry Canada
Compliance Statement
This Class B digital apparatus
meets all requirements of the
Canadian Interference-Causing
Equipment Regulations.
Avis de conformité aux
normes d’Industrie Canada
Cet appareil numérique de la
classe B respecte toutes les
exigences du Règlement sur le
matériel brouilleur du Canada.
Appendix
Steps to basic printing
Beyond the basics
Maintaining your printer
Troubleshooting
Appendix
European Community (EC)
Directives Conformity
This product is in conformity with
the protection requirements of EC
Council directives 89/336/EEC and
73/23/EEC on the approximation
and harmonization of the laws of
the Member States relating to
electromagnetic compatibility and
safety of electrical equipment
designed for use within certain
voltage limits.
A declaration of conformity with the
requirements of the Directive has
been signed by the Director of
Manufacturing and Technical
Support, Lexmark International,
S.A., Boigny, France.
Japanese VCCI Notice
The United Kingdom
Telecommunications Act
1984
This apparatus is approved under
the approval number
NS/G/1234/J/100003 for the
indirect connections to the public
telecommunications systems in the
United Kingdom.
Energy Star
This product satisfies the Class B
limits of EN 55022 and safety
requirements of EN 60950.
The EPA ENERGY STAR
Computers program is a
partnership effort with computer
manufacturers to promote the
60
Index
introduction of energy-efficient
products and to reduce air pollution
caused by power generation.
Companies participating in this
program introduce personal
computers, printers, monitors, or
fax machines that power down
when they are not being used. This
feature will cut the energy used by
up to 50 percent. Lexmark is proud
to be a participant in this program.
As an Energy Star Partner,
Lexmark International, Inc. has
determined that this product meets
the Energy Star guidelines for
energy efficiency.
Power supply
If your power supply fails, replace it
with the Lexmark replacement part
or other UL LISTED Direct Plug-In
Power Unit marked “Class 2” and
rated 30 V dc at 500 mA.
Appendix
Safety Information
Steps to basic printing
•
•
Beyond the basics
•
Maintaining your printer
Troubleshooting
•
If your product is NOT marked
with this symbol
, it MUST be
connected to an electrical outlet
that is properly grounded.
The power cord must be
connected to an electrical outlet
that is near the product and
easily accessible.
Refer service or repairs, other
than those described in the
operating instructions, to a
professional service person.
This product is designed, tested
and approved to meet strict
global safety standards with the
use of specific Lexmark
components. The safety features
of some parts may not always be
obvious. Lexmark is not
responsible for the use of other
replacement parts.
Appendix
61
Index
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
A
aligning print cartridges 33
B
banding 48
banner paper
loading 9
setting recommendations 14
bidirectional communications
problem indicators 42
blinking lights
Paper Feed 52
Power 53
buttons
Paper Feed 52
Power 52
C
cable, part number
parallel 59
USB 59
cards
loading 7
setting recommendations 13
cartridges, print
aligning 33
installing 29
part numbers 28
preserving 40
removing 30
replacing 29
CD-ROM
installing software 54
characters
misformed 49
missing 50
unexpected 50
Choose Cartridges window
32
color
faded 50
missing 37
62
contacts, print
wiping 39
Control Program
opening 27
tabs 28
using 27
custom size paper
loading 8
settings 14
customizing printer settings
10
D
dark or smudged print 47
default settings 13
diskettes, installing
printer software 55
Document Defaults
customizing 10
tabs 10
downloaded printer driver
installing 54
duplexing 21
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
E
G
L
Electronic Emission Notices 58
Energy Star 60
envelopes
loading 6
settings 13
error messages
Ink Low 52
Paper Jam 52
Printer Not Ready 43
Printer Offline 43
European Community Directives Conformity 60
greeting cards
loading 7
settings 13
lights 29, 52, 53
loading
paper 4
specialty papers 6
F
faded colors 50
Federal Communications
Commision (FCC) Statement 58
flashing lights 52
foils
See transparencies
I
improving print quality 33
index cards
loading 7
settings 13
Industry Canada Compliance Statement 59
Ink Low message 52
installing
printer software 54, 55
intermittent printing 48
iron-on transfers
loading 7
settings 15
J
Japanese VCCI Notice 60
63
M
margins
minimum settings 49
messages, error
Ink Low 52
Paper Jam 52
Printer Not Ready 43
Printer Offline 43
N
notices 58
Energy Star 60
European Community
Directives Conformity
60
ABCDEFGHIJKLMNOPQRSTUVWXYZ
Industry Canada Compliance Statement 59
Japanese VCCI Notice
60
safety information 61
The United Kingdom
Telecommunications
Act 1984 60
warranty 56
nozzle test 36
nozzles, print
cleaning 36
wiping 39
O
ordering supplies 28
P
Paper Feed button 52
Paper Feed light 29, 53
paper guide 5
paper, loading 4
parallel cable
specifications 41, 44, 59
part numbers
parallel cable 59
print cartridges
black 32
color 32
photo 20
USB cable 59
photo paper
loading 7, 17
settings 13
postcards
loading 7
settings 13
Power button 52
Power light 29, 53
print cartridge contacts
wiping 39
print cartridges
aligning 33
cleaning 36
installing 29
part numbers 28
64
Index
black 32
color 32
photo 20
preserving 40
removing 30
replacing 29
Print Instruction Sheet 23
print nozzles
cleaning 36
wiping 39
print quality
improving 33
troubleshooting 47
printer driver
downloading 54
installing 54, 55
CD-ROM 54
diskettes 54
downloading 54
uninstalling 55
printer driver Help
accessing 10
Index
ABCDEFGHIJKLMNOPQRSTUVWXYZ
printer software
ordering diskettes 55
uninstalling 55
printing
from an application 15
on both sides of the paper 21
photos 17, 20
Printing Preferences
customizing 10
tabs 10
printing problems
See troubleshooting
R
release tab 5
reverse page order 12
S
safety information 61
settings
banner paper 14
custom size paper 14
envelopes 13
greeting cards 13
index cards 13
iron-on transfers 15
photo 18
photo cards 13
photo paper 13
postcards 13
recommended 13
transparencies 14
two-sided printing 21
sheet feeder 4
software
applications
Control Program 27
Document Defaults
(Printing Preferences) 10
installing 54
CD-ROM 54
diskettes 54
software, printer
uninstalling 55
65
specialty papers
loading 6
settings 13
supplies, ordering 28
T
test page
alignment 34
does not print 44
missing colors 37
transparencies
loading 9
settings 14
troubleshooting
error messages 52
flashing lights 52
missing colors 37
poor print quality 47
specialty print jobs 51
two-sided printing 21
two-way communications
problem indicators 42
ABCDEFGHIJKLMNOPQRSTUVWXYZ
U
unexpected characters 50
uninstalling printer software 55
United Kingdom Telecommunications Act 1984 60
USB cable
specifications 59
W
warranty 56
Windows 2000
Printing Preferences 10
opening 11
Windows NT 4.0
Document Defaults 10
opening 11
66
Index
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