Whirlpool® Important
FRONT-LOADING
AUTOMATIC WASHER
Use & Care Guide
Table of Contents/Table des matières .................. 2
Designed to use only HE
High Efficiency Detergent
Conçue pour l’utilisation
d’un détergent haute
efficacité (HE) seulement
W10175588C
W10175907C - SP
TABLE OF CONTENTS
WASHER SAFETY .........................................................................3
INSTALLATION REQUIREMENTS ................................................4
Tools and Parts ............................................................................4
Options .........................................................................................4
Location Requirements ................................................................4
Drain System ................................................................................6
Electrical Requirements ...............................................................7
INSTALLATION INSTRUCTIONS ..................................................8
Remove Transport System ..........................................................8
Connect the Inlet Hoses...............................................................8
Route the Drain Hose...................................................................9
Secure the Drain Hose .................................................................9
Level the Washer........................................................................10
Complete Installation .................................................................10
FEATURES AND BENEFITS ........................................................11
WASHER USE...............................................................................12
Starting Your Washer .................................................................12
Using the Proper Detergent .......................................................12
Using the Dispenser...................................................................13
Restarting ...................................................................................14
Changing Cycles and Options ...................................................14
Status Lights ..............................................................................14
Cycles.........................................................................................14
Normal Sounds ..........................................................................15
Options and Modifiers................................................................15
Laundry Guide............................................................................16
LAUNDRY TIPS ............................................................................17
Loading.......................................................................................17
Stain Removal Guide .................................................................18
WASHER CARE ............................................................................19
Cleaning Your Washer ...............................................................19
Water Inlet Hoses.......................................................................20
Vacation, Storage, and Moving Care.........................................20
TROUBLESHOOTING ..................................................................21
Washer and Components ..........................................................21
Washer Operation ......................................................................22
Clothes Care...............................................................................23
ASSISTANCE OR SERVICE.........................................................25
In the U.S.A. ...............................................................................25
In Canada ...................................................................................25
Accessories ................................................................................25
WARRANTY ..................................................................................26
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
WARNING
You can be killed or seriously injured if you don't follow
instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, other flammable, or explosive
substances as they give off vapors that could ignite or
explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such a period, before using the washing
machine, turn on all hot water faucets and let the water
flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is
flammable, do not smoke or use an open flame during
this time.
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used
near children.
Before the washer is removed from service or discarded,
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator is
moving.
Do not install or store the washer where it will be exposed to
the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in
published user-repair instructions that you understand and
have the skills to carry out.
See “Electrical Requirements” for grounding instructions.
SAVE THESE INSTRUCTIONS
3
INSTALLATION REQUIREMENTS
Tools and Parts
Gather the required tools and parts before starting installation.
The parts supplied are in the washer drum.
Tools needed for connecting the water inlet hoses
Pliers (that open to 19⁄16 " [39.5 mm])
Flashlight (optional)
Tools needed for installation
Options
Pedestal
You have the option of purchasing a pedestal for this washer. You
may select an 11.8" (30.0 cm) pedestal. The pedestal will add to
the total height of the washer.
Open end wrenches 13 mm and 12 mm
Level
Wood block
Ruler or measuring tape
Parts supplied
Optional pedestal
A
B
C
D
A. U-shaped hose form
B. Water inlet hoses (2)
C. Inlet hose washers (4)
D. Beaded cable tie
Alternate Parts
Your installation may require additional parts. If you are interested
in purchasing one of the items listed here, call the toll-free
number on the cover or in the “Assistance or Service” section.
If You Have
You Will Need to Buy
Laundry tub or
standpipe taller
than 55" (1.4 m)
Sump pump system (if not already
available)
Overhead sewer
Standard 20 gal. (76 L), 30" (76.2 cm) tall
drain tub or utility sink and sump pump
(available from local plumbing suppliers)
Floor drain
Siphon break, Part Number 285834;
additional drain hose
Part Number 8318155; and connector kit,
Part Number 285835
Drain hose too
short
4 ft (1.2 m) drain hose extension kit,
Part Number 285863
Water faucets
beyond reach of fill
hoses
2 longer water fill hoses:
6 ft (1.8 m) Part Number 76314
10 ft (3.0 m) Part Number 350008
Pedestal
Height
Approximate
Height with
Washer
Color
Model
Number
11.8" (30.0 cm)
44.7" (113.5 cm)
White
LAB0050PQ
Stack Kit
Are you planning to stack your washer and dryer? To do so you
will need to purchase a Stack Kit.
To order, call the dealer from whom you purchased your washer
or refer to the “Assistance or Service” section. Ask for Part
Number W10178021.
Location Requirements
Selecting the proper location for your washer improves
performance and minimizes noise and possible washer “walk.”
Your washer can be installed under a custom counter, or in a
basement, laundry room, closet, or recessed area. See “Drain
System.”
Companion appliance location requirements should also be
considered. Proper installation is your responsibility.
You will need
A water heater set to deliver 120°F (49°C) water to the washer.
A grounded electrical outlet located within 5.4 ft (1.65 m) of
where the power cord is attached to the back of the washer.
See “Electrical Requirements.”
Hot and cold water faucets located within 4 ft (1.2 m) of the
hot and cold water fill valves, and water pressure of
20-100 psi (137.9-689.6 kPa).
A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on soft floor surfaces, such as
carpets or surfaces with foam backing, is not recommended.
A sturdy and solid floor to support the washer with a total
weight (water and load) of 400 lbs (180 kg).
Do not operate your washer in temperatures below 32°F (0°C).
Some water can remain in the washer and can cause damage in
low temperatures.
4
Installation clearances
■
The location must be large enough to allow the washer door
to be fully opened.
■
Additional spacing should be considered for ease of
installation and servicing. The door opens more than 90°, and
it is not reversible.
■
Additional clearances might be required for wall, door, and
floor moldings.
■
Additional spacing of 1" (2.5 cm) on all sides of the washer is
recommended to reduce noise transfer.
■
Recommended installation spacing for recessed or
closet installation, with or without a pedestal
The dimensions shown are for the recommended spacing.
Recessed area or closet installation
3"
(7.6 cm)
48 in.2
(310 cm 2)
34"
(86.4 cm)
Companion appliance spacing should also be considered.
Washer Dimensions
23.4"
(59.5 cm)
36.2"
(92 cm)
24 in.2
(155 cm 2)
3"
(7.6 cm)
1"
20.1"
4"
(2.5 cm) (51.0 cm) (10.2 cm)
A
B
A. Side view - closet or confined area
B. Closet door with vents
32.9"
(83.5 cm)
Recessed or closet installation - Washer on pedestal
18" min.
(45.7 cm)
20.1"
(51cm)
Recommended installation spacing for custom
undercounter installation
The dimensions shown are for the recommended spacing.
Custom undercounter installation - Washer only
1"
(2.5 cm)
23.4"
(59.5 cm)
A
1"
(2.5 cm)
20.1"
4"
(51.0 cm) (10.2 cm)
1"
(2.5 cm)
B
A. Recessed area
B. Side view - closet or confined area
2" (5 cm)
32.9" min.
(83.5 cm)
1"
(2.5 cm)
23.4"
(59.5 cm)
1"
(2.5 cm)
5
Recommended installation spacing for recessed or
closet installation, with stacked washer and dryer
The dimensions shown are for the recommended spacing.
48 in.2 *
(310 cm2)
Drain System
The washer can be installed using the standpipe drain system
(floor or wall), the laundry tub drain system, or the floor drain
system. Select the drain hose installation method you need. See
“Tools and Parts.”
Standpipe drain system - wall or floor (views A & B)
3" (7.6 cm)
The standpipe drain requires a minimum diameter standpipe of
2" (5 cm). The minimum carry-away capacity can be no less than
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30" (76.2 cm) high and
no higher than 55" (1.4 m) from the bottom of the washer.
3" (7.6 cm)
24 in.2 *
(155 cm2)
1" (2.5 cm)
30" min.
(76.2 cm)
12" (30.5 cm)
A
B
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top
of the laundry tub must be at least 30" (76.2 cm) above the floor.
†
1"
(2.5 cm)
23.4"
(59.5 cm)
†
1"
(2.5 cm)
Floor drain system (view D)
*Min. top and bottom air openings for closet door.
**External exhaust elbow requires additional space.
†Wall, door and floor molding may require additional spacing.
The floor drain system requires a siphon break that may be
purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 26" (66 cm) from the
bottom of the washer. Additional hoses might be needed.
Recommended installation spacing for cabinet
installation
The dimensions shown are for the recommended spacing.
For cabinet installation, with a door, the minimum ventilation
openings in the top are required.
7" (17.8 cm)
30" min.
(76.2 cm)
7" (17.8 cm)
C
9"
(22.9 cm)
4"
20.7"
1"
(10.2 cm) (52.5 cm) (2.5 cm)
6
26" min.
(66 cm)
1"
23.4"
1"
(2.5 cm) (59.5 cm) (2.5 cm)
D
Electrical Requirements
■
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the
ground path is adequate.
■
Do not ground to a gas pipe.
■
Check with a qualified electrician if you are not sure the
washer is properly grounded.
■
Do not have a fuse in the neutral or ground circuit.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction
or breakdown, grounding will reduce the risk of electrical
shock by providing a path of least resistance for electric
current. This washer is equipped with a cord having an
equipment-grounding conductor and a grounding plug. The
plug must be plugged into an appropriate outlet that is
properly installed and grounded in accordance with all local
codes and ordinances.
■
A 120 volt, 60 Hz., AC only, 15 or 20 amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is
recommended. It is recommended that a separate circuit
serving only this appliance be provided.
WARNING: Improper connection of the equipmentgrounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in
doubt as to whether the appliance is properly grounded.
■
This washer is equipped with a power supply cord having a
3 prong grounding plug.
■
To minimize possible shock hazard, the cord must be
plugged into a mating, grounded 3 prong outlet, grounded in
accordance with local codes and ordinances. If a mating
outlet is not available, it is the personal responsibility and
obligation of the customer to have the properly grounded
outlet installed by a qualified electrician.
Do not modify the plug provided with the appliance – if it will
not fit the outlet, have a proper outlet installed by a qualified
electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal,
permanent wiring system, or an equipment grounding
conductor must be run with the circuit conductors and
connected to the equipment-grounding terminal or lead on
the appliance.
7
INSTALLATION INSTRUCTIONS
Remove Transport System
WARNING
Connect the Inlet Hoses
Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
Excessive Weight Hazard
Use two or more people to move and install washer.
Failure to do so can result in back or other injury.
IMPORTANT: Position the washer so that the rear of the washer
is within approximately 3 ft (90 cm) of its final location.
There are 4 bolts in the rear panel of the washer that support the
suspension system during transportation. These bolts also retain
the power cord inside the washer until the bolts are removed.
A
B
A. Coupling
B. Washer
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Attach a hose to the hot water faucet. Screw on coupling by
hand until it is seated on the washer.
2. Attach a hose to the cold water faucet. Screw on coupling by
hand until it is seated on the washer.
3. Using pliers, tighten the couplings with an additional
two-thirds turn.
1. Using a 12 mm wrench, loosen each of the bolts.
2. Once the bolt is loose, move it to the center of the hole and
completely pull out the bolt, including the plastic spacer
covering the bolt.
NOTE: Do not overtighten or use tape or sealants on the valve.
Damage to the valves can result.
Clear the water lines
3. Once all 4 bolts are removed, discard the bolts and spacers.
Then pull the power cord through the opening of the rear
panel.
WARNING
Moving Parts Hazard
Keep fingers out of openings.
Reaching into openings can result in amputation or
serious cuts.
4. Close the bolt holes with the 4 transport bolt hole plugs.
NOTE: If the washer is to be transported at a later date, call your
local service center. To avoid suspension and structural damage,
your machine must be properly set up for relocation by a certified
technician.
8
■
Run water through both faucets and inlet hoses, into a laundry
tub, drainpipe or bucket, to get rid of particles in the water
lines that might clog the inlet valve screens.
■
Check the temperature of the water to make sure that the hot
water hose is connected to the hot water faucet and that the
cold water hose is connected to the cold water faucet.
Laundry tub drain or standpipe drain
Connect the drain hose form to the corrugated drain hose.
Connect the inlet hoses to the washer
H
C
A
B
A. Snap either end of the drain hose form to the drain hose at the point
where the corrugation begins.
B. Bend drain hose over drain hose form and snap into place.
H. Hot water inlet
C. Cold water inlet
1. Attach the hot water hose to the washer’s hot (H) water inlet
valve. Screw on coupling by hand until it is seated on the
washer.
2. Attach the cold water hose to the washer’s cold (C) water
inlet valve. Screw on coupling by hand until it is seated on the
washer.
3. Using pliers, tighten the couplings with an additional
two-thirds turn.
NOTE: Do not overtighten. Damage to the coupling can
result.
4. Turn on the water faucets completely and check for leaks.
NOTE: Replace inlet hoses after 5 years of use to reduce the
risk of hose failure. Record hose installation or replacement
dates on the hoses for future reference.
To keep drain water from going back into the washer:
■ Do not straighten the drain hose, and do not force excess
drain hose into standpipe. Hose should be secure, but loose
enough to provide a gap for air.
■
Do not lay excess hose on the bottom of the laundry tub.
Floor drain
You may need additional parts. See Floor drain under “Tools and
Parts.”
Secure the Drain Hose
1. Drape the power cord over the washer top.
2. Move the washer to its final location.
3. Place the drain hose in the laundry tub or standpipe as
shown. See illustrations A and B.
Periodically inspect and replace hoses if bulges, kinks, cuts,
wear, or leaks are found.
Route the Drain Hose
Proper routing of the drain hose protects your floor from damage
due to water leakage. Read and follow these instructions.
Remove drain hose from the washer
Gently pull the corrugated drain hose from the shipping clips.
A
B
C
4. If the washer faucets and the drain standpipe are recessed,
put the hooked end of the drain hose in the standpipe as
shown. See illustration C.
NOTES:
■ Do not force excess drain hose back into the rear of the
washer.
■
To avoid siphoning, do not seal the drain hose into the
standpipe.
9
Level the Washer
Properly leveling your washer avoids excessive noise and
vibration.
1. Check the levelness of the washer by placing a level on the
top edge of the washer, first side to side, then front to back.
If the washer is against a wall, move the washer out slightly
before tipping back. If the washer is not level, first prop the
front with a wood block and adjust the feet as necessary;
then prop the back and adjust feet as necessary. Repeat this
step until washer is level.
2. Make sure all four feet are stable and resting on the floor.
Then check that the appliance is perfectly level (use a level).
3. After the washer is level, use a 13 mm open-end wrench to
turn the nuts on the feet tightly against the washer cabinet.
IMPORTANT: All four feet must be tightened. If the nuts are
not tight against the washer cabinet, the washer may vibrate.
4. The washer should not move front to back, side to side, or
diagonally when pushed on its top edges.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If there is an extra part,
go back through the steps to see which step was skipped.
3. Check that you have all of your tools.
4. Dispose of/recycle all packaging materials.
5. Check that the water faucets are on.
6. Check for leaks around faucets and inlet hoses.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, measure ¹⁄₂ the detergent
manufacturer’s recommended amount of HE High Efficiency
detergent for a medium-size load. Pour the detergent into the
detergent dispenser. Select NORMAL, and then select
START. Allow the washer to complete one whole cycle.
Use only HE High Efficiency detergent.
10
FEATURES AND BENEFITS
Adaptive Variable Speed Motor
Your new front-loading high efficiency washer was designed to
conserve resources and lower your water and energy bills. The
washer is designed to determine and then provide the amount of
water needed for the best performance. The time of operation
may be greater for this new system than for a conventional
washer.
The motor adapts to the load size and to the cycle selected to
give the optimum cleaning, rinsing, and spinning conditions. The
motor can handle slow speeds needed for delicate items and is
powerful enough to drive an average clothes load up to highspeed spin.
Electronic Controls
Spin Speeds
Auto Water Level
Dynamic Balance
Flexible electronic controls are easy to use whether you are a
beginner or an expert.
Adjusting to the size of the load, this feature allows the washer to
use the minimal amount of water needed to clean and rinse the
clothes. With a low water level, you can obtain the same results
with smaller amounts of laundry products. Because only the
required amount of water is used, the washer saves energy, too.
Suspension System
To reduce washer “walk” and “off-balance” conditions, your new
washer combines:
2 Springs to isolate vibration
2 Shock absorbers at the washer base to minimize
movement
Stainless Steel Drum
The stainless steel drum eliminates corrosion and enables higher
spin speeds for more water extraction, reducing drying time.
This washer automatically selects the spin speed based on the
cycle selected.
A precision balancing system allows the washer to reach highspeed spins. The washer spins faster so that clothes coming out
of the washer will have less moisture than with traditional top
load machines. In addition, if the Dynamic Balance system
detects off-balance loads during spinning, it redistributes the
clothes so that they are evenly balanced.
Smart Dispensers
The three compartments in the dispenser allow loading of all
laundry products before the washer is started. The products will
be dispensed into the wash at the optimal time for highperformance cleaning. The bleach release system is included in
the detergent advantage system. The detergent is added at the
beginning of the cycle, and the bleach is added after the
enzymes have had a chance to do their cleaning. The fabric
softener is dispensed in the rinse cycle or in the EXTRA RINSE, if
selected. The Detergent Advantage System Dispenser tray is
easily removed for cleaning.
Use only HE High Efficiency detergent.
11
WASHER USE
Starting Your Washer
WARNING
First Wash Cycle Without Laundry
Before washing clothes for the first time, if not completed during
the final installation step, choose the Normal cycle and run it
without clothes. Use only HE High Efficiency detergent. Use 1/2
the manufacturer’s recommended amount for a medium-size
load. This initial cycle serves to ensure the interior is clean before
washing clothes.
For All Wash Cycles
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil on
it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
The following is a guide to using your washer. Please refer to
specific sections of this manual for more detailed information.
Do not store laundry products on the top surface of this washer.
Vibration is normal during operation.
Using the Proper Detergent
Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.” This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result
in washer errors, longer cycle times, and reduced rinsing
performance. It may also result in component failures and
noticeable mold or mildew. HE detergents are made to produce
the right amount of suds for the best performance. Follow the
manufacturer's instructions to determine the amount of detergent
to use.
Use only HE High Efficiency detergent.
12
1. To load washer
Open the washer door by pulling on the handle. Add laundry
products, if desired. Single-dose laundry packet, Oxi-type
boosters, color-safe bleach, or fabric softener crystals can
be added to the drum prior to adding laundry. Sort laundry
according to color and type of fabric. Place a load of sorted
clothes in the washer. Do not overload washer. Overloading
can cause poor cleaning.
The washer can be fully loaded, but not tightly packed.
Washer door should close easily.
Mix large and small items. Avoid washing a single item.
Load evenly.
Wash small items such as infant socks in mesh garment
bags. It is recommended that more than one garment bag
be used and that each garment bag be filled with equal
amounts of material.
When unloading garments, occasionally check under the
seal/bellow at the front of the tub for small items.
NOTE: Do not add clothes to washer drum prior to adding
laundry products. Always follow manufacturer’s instructions.
2. Close the washer door by pushing it firmly until the lock
clicks. The washer door will remain locked during the wash
cycle.
NOTE: There is a routine at the beginning of each cycle to
avoid unintended use of the washer. This routine will take
approximately 1 minute to complete before the selected
wash cycle begins.
3. Open the dispenser drawer and add laundry products to the
detergent, bleach, or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using the Dispenser.”
4. Turn on the washer by turning the cycle selector and
selecting one of the cycles. The indicator light for the
selected cycle will illuminate. When selecting a Wash Cycle,
the preset Modifiers, Options and Water Temp for the
selected cycle will illuminate. The preset settings provide the
recommended fabric care for the selected cycle. See
“Cycles.”
5. Select the desired OPTIONS. Not all Options are available
with all cycles. See “Options.”
6. To begin the wash cycle immediately
Select and hold START (for approximately 3 seconds).
If you do not select START within 5 minutes of choosing a
cycle, the washer display automatically shuts off.
When the wash cycle is complete, the CYCLE
COMPLETE status light illuminates, the door unlocks and
the wash load can be removed from the washer. The
washer goes into standby mode automatically after the
door is opened or 1 hour after the cycle is complete and
all displays will go off.
To power down the washer manually after the wash cycle
is complete, switch knob to Off position.
7. To begin the wash cycle later
Select DELAY WASH until the desired delay time (in hours) is
displayed. Select START. The countdown to the wash cycle
will show in the display window.
IMPORTANT: When delaying a cycle, use only powdered
detergents in the main wash compartment since liquid
detergents may seep out of the compartment during Delay
before the wash cycle begins.
Using the Dispenser
Your new washer has a dispenser drawer with three separate
compartments for your laundry products—one is for detergent,
one is for liquid chlorine bleach, and one is for liquid fabric
softener. Laundry products are diluted and dispensed
automatically at the proper time during the wash cycle, making it
unnecessary for you to return to the washer during the cycle to
add them.
It is normal for small amounts of water to remain in the
dispensers when the wash cycle is complete.
Do not put laundry products directly into the wash tub. Always
use the proper dispensers when adding laundry products.
NOTE: Do not add single-dose laundry packets, Oxi-type boosters,
or color-safe bleach to dispensers. They will not dispense correctly.
Choosing the Right Detergent
Use only High Efficiency detergents. The package for this type of
detergent will be marked “HE” or “High Efficiency.” This wash
system, along with less water, will create too much sudsing with a
regular non-HE detergent. Using regular detergent will likely result in
washer errors, longer cycle times, and reduced rinsing performance.
It may also result in component failures and noticeable mold or
mildew. HE detergents are made to produce the right amount of
suds for the best performance. Follow the manufacturer's
instructions to determine the amount of detergent to use.
Use only HE High Efficiency detergent.
To fill dispenser compartments
1. Pull out the dispenser drawer.
2. Add the desired laundry products to the proper compartment.
3. Push in the dispenser drawer slowly and completely (to avoid
a spill).
A
C
D
B
Dispenser
A. Dispenser release lever
B. Main Wash detergent compartment
C. Liquid chlorine bleach compartment
D. Fabric softener compartment
Main Wash detergent compartment
(Letter B in Dispenser Illustration)
Add liquid or powdered HE detergent to this compartment for
your main wash cycle.
Powdered color-safe bleach may be added to the Main Wash
compartment along with the powdered detergent.
Follow the manufacturer’s instructions to determine the
amount of detergent to use.
NOTE: Overfilling could cause an oversudsing condition.
Do not add single-dose laundry packet to dispenser drawer.
Chlorine bleach compartment
(Letter C in Dispenser Illustration)
Add NO MORE THAN 1/2 cup (120 mL) liquid chlorine bleach
to this compartment during normal use. The bleach will be
automatically diluted and dispensed at the best time during the
first rinse after the wash cycle. This compartment cannot dilute
powdered bleach.
Use only liquid chlorine bleach in this dispenser. Do not use
this dispenser to add powdered chlorine or any form of colorsafe bleach to your load.
Always measure liquid chlorine bleach. Use a measuring cup
with a pour spout; do not guess. Follow the manufacturer’s
directions for proper use.
Do not fill beyond the “MAX” level during normal use.
NOTE: Overfilling could cause garment damage.
Do not add single-dose laundry packet to dispenser drawer.
Fabric softener compartment
(Letter D in Dispenser Illustration)
Add NO MORE THAN 1/2 cup (120 mL) liquid fabric softener
to this compartment. Fabric softener will be automatically
dispensed in the final rinse or in the EXTRA RINSE, if selected.
Do not fill beyond the “MAX” level.
13
Restarting
To restart the washer at any time, select CANCEL/DRAIN.
Changing Cycles and Options
Not all Options are available with all Cycles.
Cycles and Options can be changed anytime before START is
selected.
To stop a cycle and select a new cycle
1.
2.
3.
4.
Press and hold CANCEL/DRAIN for 3 seconds.
Select desired cycle.
Select the desired OPTIONS.
Select and hold START (for approximately 3 seconds) to
restart the washer at the beginning of the new cycle.
Door Locked
When the Door Locked LED light illuminates, the door is locked.
The door is locked and unlocked automatically, depending on the
stage of the wash cycle. Press and hold CANCEL/DRAIN for
3 seconds to unlock the door manually. It will take approximately
1 minute for the door to unlock.
Cycles
Wash Cycles
Choose Wash Cycles by rotating the Cycle selector knob to the
desired cycle. The indicator light for the cycle selected will
illuminate. Each cycle is designed for different types of fabric and
soil levels.
To cancel a cycle and to drain the washer manually
1. Press and hold CANCEL/DRAIN for 3 seconds.
2. The pump will turn on to drain out the water and the door will
unlock.
NOTE: It will take approximately 1 minute for the door to
unlock.
3. The washer cycle stops, the door unlocks and clothes can be
removed.
4. To power down the washer manually after the wash cycle is
complete, switch knob to Off position.
NOTE: If the water level is too high, the washer will drain
automatically before the door unlocks.
Status Lights
These lights show which portion of the cycle the washer is
operating.
Sensing
The washer automatically weighs items, then adjusts the
Estimated Time Remaining, based on the cycle selected.
Cycle Complete
The Cycle Complete status light stays on for 1 hour after the
cycle is complete. To power down the washer manually after the
wash cycle is complete, switch knob to Off position.
Estimated Time Remaining
The cycle times vary automatically based on your water pressure,
water temperature, detergent, and clothes load. The cycle time
will be extended if oversudsing occurs or the load is unbalanced.
The oversuds routine removes extra suds and assures proper
rinsing of your garments. The options you select will also affect
the cycle times that are shown in the Preset Cycle Settings table.
The Estimated Time Remaining can change to much longer times
under extreme conditions.
14
Each cycle has a default cycle time, WASH TEMP, and may
have preset Options. The preset settings provide the
recommended fabric care for the selected cycle.
The preset settings can be changed anytime before START is
selected. Not all Options and Modifiers (WASH TEMP, spin
options) are available with all Cycles. Select and hold START
(for approximately 3 seconds) to continue the cycle.
Preset Cycle Settings
Each cycle has a preset Cycle Time and WASH/RINSE TEMP.
The preset settings provide the recommended fabric care for the
selected cycle. See chart.
Cycle
Estimated
Time*
Wash Temp
Spin Speed
Normal
0:50
Warm
High
Quick Wash
(2-3 items)
0:30
Warm
High
Delicate
0:37
Warm
Low
Clean Washer
1:15
Hot
High
Drain/Spin
0:18
N/A
High
Rinse/Spin
0:24
Cold
High
Heavy Duty
1:10
Warm
High
Casual
0:45
Warm
Low
(hr:min)
*The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load. The
cycle time will be extended if oversudsing occurs or the load is
unbalanced.
Normal
Use this cycle to wash loads of normally soiled cottons and
linens. This cycle has high-speed spin.
Quick Wash
Use this cycle to wash small loads of 2-3 lightly soiled garments
that are needed in a hurry. This cycle combines a shortened wash
time and high-speed spin to shorten drying time. Large wash
loads will result in the machine increasing the wash time.
Delicate
Normal Sounds
As with any new product, you will hear sounds that you are not
accustomed to. You may hear various sounds when the door is
locked or unlocked, and during the washing, rinsing, or spinning
process. Between changes in wash actions, there will be
momentary pauses. You will hear water spraying and splashing
during the wash and rinse cycles. These new sounds and pauses
are part of normal washer operation. See “Troubleshooting.”
Options and Modifiers
You can customize your wash by adding options to your cycle
selections. Not all Options are available with all cycles.
Use this cycle to wash sheer fabrics and lingerie. This cycle has
low-speed spin for gentle fabric care.
Use mesh garment bags to wash undergarments such as
underwire bras, items with strings, and small items such as
socks.
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of
your washer fresh and clean. This cycle uses a higher water level.
Use with affresh™ washer cleaner tablet or liquid chlorine
bleach to thoroughly clean the inside of your washing machine.
This cycle should not be interrupted. See “Cleaning Your Washer.”
IMPORTANT: Do not place garments or other items in the washer
during the Clean Washer cycle. Use this cycle with an empty
wash drum.
Drain/Spin
Use this cycle to drain your washer or to drain and spin your
wash load. The spin speed is preset to HIGH.
Rinse/Spin
Use this cycle to get a rinse and spin only. This cycle has highspeed spin.
Rinse & Spin is useful for:
Loads that need rinsing only.
Adding fabric softener to a load using the fabric softener
dispenser.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast fabrics and
Heavy soiled garments. This cycle combines a longer wash time
and high-speed spin to shorten drying times.
Casual
Use this cycle to wash loads of permanent press blends and
synthetic fabrics. This cycle has a load cooling process to reduce
wrinkling.
See the “Laundry Guide” section for an overview of possible
options for each Wash Cycle selection.
If an option is available with a selected cycle, the light for that
option will illuminate when selected.
If an option is unavailable with a selected cycle, there will be a
blinking light. The light for that option will not illuminate when
selected.
Delay Wash
Use this to begin the wash cycle later.
Select DELAY WASH until the desired time (in hours) shows in
the Estimated Time Remaining display.
Select START. The countdown to the wash cycle will show in
the display window.
Prewash
Prewash is an 18-minute soak phase that is added before the
main wash. During prewash, there is only a small amount of
tumbling.
Extra Rinse
An extra rinse can be used to aid in the removal of detergent or
bleach residue from garments. This option provides an additional
rinse with the same water temperature as in the normal rinse. You
may select or deselect by pressing EXTRA RINSE.
Wrinkle Release
Use this option to increase the quantity of incoming water and
decrease the spin speed and duration in the rinse period. The last
spin phase will have a lower spin speed and last a shorter time.
15
Temperature Guide
Extended Spin
Use this option to increase the final spin period by 1 minute
during the final spin.
Gentle Spin
Each cycle has a preset spin speed. To reduce the final spin
speed, select the GENTLE SPIN button.
Wash Temp
Each cycle has a preset water temperature setting. To change the
water temperature, select the WASH TEMP button until the
desired setting is illuminated.
Select a water temperature based on the type of load you are
washing. Use the warmest wash water safe for fabrics. Follow
garment label instructions.
The water temperature for all rinse cycles is cold. Cold rinses
save energy.
Wash Water Temperature
Suggested Fabrics
HOT
Whites and pastels
Heavy soils
WARM
Bright colors
Moderate to light soils
COLD
Colors that bleed or fade
Light soils
In wash water temperatures colder than 60°F (15.6°C),
detergents do not dissolve well. Soils may be difficult to remove.
Auto Temp Control
ATC (Auto Temp Control) electronically senses and maintains a
uniform water temperature. ATC regulates incoming hot and cold
water. The ATC is automatically turned ON when a cycle is
selected. See Preset Cycle Settings table in “Cycles.”
ATC works for the wash temperature with Warm and Cold
settings.
The Cold rinse temperatures depend on the cold water at
your faucet.
Laundry Guide
Refer to this chart for suggested load types and their corresponding cycles. Listed to the right are the options available to each of these
washer cycles.
CYCLE
SUGGESTED LOAD TYPE
AVAILABLE OPTIONS
Delay
Wash
Normal
Normally soiled cotton and linens
Quick Wash
Small loads of 2-3 lightly soiled cotton, polyester,
nylon and cotton blends
Delicate
Curtains and delicate clothing, dresses, skirts, shirts
and blouses
Clean
Washer
No clothes, use affresh™ washer cleaner or
chlorine bleach
Drain/Spin
All loads
Rinse & Spin All loads
Heavy Duty
Heavily soiled underwear, towels, shirts, etc., made of
cotton
Casual
Normally soiled permanent press blends and synthetic
fabrics
*NOTE: You cannot select Extra Rinse and Wrinkle Release for the same load.
16
Prewash
Extra
Rinse*
Wrinkle
Release*
Extended
Spin
Gentle
Spin
LAUNDRY TIPS
Preparing clothes for washing
Sorting
Follow these recommendations to help you prolong the life of
your garments.
■ Use only High Efficiency detergents. The package for this type
of detergent will be marked “HE” or “High Efficiency.” This
wash system, along with less water, will create too much
sudsing with a regular non-HE detergent. Using regular
detergent will likely result in washer errors, longer cycle times
and reduced rinsing performance. It may also result in
component failures and noticeable mold or mildew. HE
detergents are made to produce the right amount of suds for
the best performance. Follow the manufacturer's instructions
to determine the amount of detergent to use.
■
Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside out.
■
Separate dark colors from light colors, colorfast items from
noncolorfast items.
■
Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Unloading
■
Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
■
When unloading garments, occasionally check under the gray
colored seal at the front of the tub for small items.
Use only HE High Efficiency detergent.
■
Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid
scratching the washer interior. Remove non-washable trim
and ornaments.
■
Empty pockets and turn them inside out.
■
Turn down cuffs; brush away lint and dirt.
■
Turn wool and synthetic knits inside out to avoid pilling.
■
Tie strings and sashes so they will not tangle.
■
Mend tears, loose hems, and seams.
■
Treat spots and stains.
■
Stained or wet garments should be washed promptly for best
results.
■
Mix large and small items, avoid washing single items, and
load evenly.
■
Wash small items, such as infant socks, in a mesh garment
bag. To create a balanced load it is recommended that more
than one garment bag be used, and that each garment bag
be filled with equal amounts of material.
NOTE: If you are washing only small items, it is
recommended that more than one mesh garment bag be
used, and that each garment bag be filled with equal
amounts of material.
Loading
Loading suggestions (maximum size loads)
Heavy Work Clothes
3 jeans
2 work pants
3 work shirts
Towels
8 bath towels
8 hand towels
10 washcloths
Permanent Press
1 double sheet
1 dress
1 blouse
2 slacks
3 shirts
6 handkerchiefs
Mixed Load
1 double sheet or twin
4 pillowcases
2 shirts
2 blouses
6 T-shirts
6 shorts
6 handkerchiefs
Knits
1 pant
2 blouses
4 shirts
4 tops
2 dresses
Delicates
1 camisoles
4 slips
6 undergarments
1 set of sleepwear
QUICK WASH cycle
(2-3 garments)
2 dress shirts
1 pair dress pants
17
Stain Removal Guide
Stain
Use Liquid Chlorine or
Color-Safe Bleach
Use suggested
Wash Cycle
✔
Whitest Whites
Ink
Stain
Use Liquid Chlorine or
Color-Safe Bleach
Use suggested
Wash Cycle
✔
Whitest Whites
✔
Whitest Whites
✔
Warm
Whitest Whites
Grass
✔
Cold or Warm
Normal/Casual
Blood
Tomato
Products
✔
Warm
Whitest Whites
Mud
Coffee/
Chocolate
Heavy Duty
Cosmetics
Heavy Duty
Deodorants
✔
Warm
Heavy Duty
Ring around
the Collar
Dirty
Motor Oil
Do not tumble dry soiled or stained items. Heat may permanently set stains.
18
Normal/Casual
WASHER CARE
Cleaning Your Washer
Cleaning the Door Seal/Bellow
1. Open the washer door and remove any clothing or items from
the washer.
2. Inspect the gray colored seal/bellow between the door
opening and the basket for stained areas. Pull back the seal/
bellow to inspect all areas under the seal/bellow and to check
for foreign objects.
Begin procedure
1. Open the washer door and remove any clothing or items from
the washer.
2. Using the affresh™ washer cleaner (Recommended):
Add one affresh™ washer cleaner tablet to the washer
drum.
If using liquid chlorine bleach:
Open the dispenser drawer and immediately add ½ cup
(120 mL) of liquid chlorine bleach to the bleach compartment.
NOTE: Do not add any detergent to this cycle. Use of more
than ½ cup (120 mL) of bleach will cause product damage
over time.
3. Close the washer door and the dispenser drawer.
4. Select the CLEAN WASHER cycle.
5. Press START.
NOTE: The basket will rotate, then the door will unlock, lock
again, and then the cycle will continue.
A
A. Seal/Bellow
3. If stained areas are found, wipe down these areas of the seal/
bellow, using the procedure that follows.
a) Mix a dilute solution, using cup (177 mL) of liquid
chlorine bleach, and 1 gal. (3.8 L) of warm tap water.
b) Wipe the seal/bellow area with the dilute solution, using a
damp cloth.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the
washer interior air dry with door open.
IMPORTANT:
Wear rubber gloves when cleaning for prolonged periods.
Refer to the bleach manufacturer’s instructions for proper
use.
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in
combination with affresh™ washer cleaner or liquid chlorine
bleach to thoroughly clean the inside of the washer.
NOTES:
Read these instructions completely before beginning the
cleaning process.
If necessary, the cleaning cycle may be interrupted by
pressing the CANCEL/DRAIN button. This will stop the cycle.
A RINSE/SPIN cycle must then be run to thoroughly rinse the
remaining bleach from the washer. Failure to do so will cause
damage to the washer and clothing added to the next cycle.
The machine will not fill, but the basket will rotate while
the washer runs a short sensing cycle. This will take
approximately 3 minutes.
6. The cycle will determine whether clothing or other items are
in the washer.
a)
b)
If no items are detected in the washer, it will proceed
to Step 7.
If any items are detected in the washer, “F-22” will be
displayed, and the Sensing, Wash and Rinse status
lights will remain lit.
Press START to cancel the failure code. Press and
hold CANCEL/DRAIN for 3 seconds to unlock the
door manually. It will take approximately 1 minute
for the door to unlock. Then repeat steps 1, 3
and 5 to start the cycle again.
7. Once the cycle has begun, allow the cycle to complete.
8. After the cycle is complete, leave the door open slightly, to
allow for better ventilation and drying of washer interior.
Always do the following to maintain washer freshness
Use only HE High Efficiency detergent.
Leave the door slightly open after each cycle to allow for
better ventilation and drying of washer interior.
Repeat the cleaning procedure monthly, using ½ cup
(120 mL) of liquid chlorine bleach.
If the procedure does not sufficiently improve the machine
freshness, please evaluate your installation and usage
conditions for other causes.
19
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills.
Occasionally wipe the outside of your washer to keep it looking
new. Use mild soap and water. Do not use abrasive products.
Cleaning the dispenser drawer
The dispenser drawer is removable for easy cleaning.
1. Unlock the dispenser drawer by pressing the Dispenser
Release Lever (letter A, see “Using the Dispenser”). Remove
the drawer.
2. Remove the inserts (the siphon from the softener and bleach
compartments).
3. Wash the parts under running water.
NOTE: Do not wash components in the dishwasher.
4. Replace the inserts and return the dispenser to the drawer.
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose
failure. Periodically inspect and replace inlet hoses if bulges,
kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, record the date of replacement.
Vacation, Storage, and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer. If storing or moving your washer during freezing weather,
winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■
Turn off the water supply to the washer. This helps avoid
flooding (due to a water pressure surge) while you are away.
■
Slightly open door to provide ventilation.
To winterize washer:
1.
2.
3.
4.
5.
Put 1 qt (1 L) of R.V.-type antifreeze in the drum.
Run washer on a Drain/Spin cycle.
Unplug washer or disconnect power.
Shut off both water faucets.
Disconnect water inlet hoses from faucets and drain.
To use washer again:
1. Flush water pipes.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
4. Plug in washer or reconnect power.
5. Run the washer through the Normal cycle with ¹₂ the
manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.
To transport the washer:
1. If washer will be moved during freezing weather, put in 1 qt
(1 L) of R.V.-type antifreeze in the drum. Run washer on a
Drain/Spin cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain system and attach
to rear panel clips.
4. Shut off both water faucets.
5. Disconnect the water inlet hoses from faucets, then drain the
hoses and clip them to the rear panel of the washer.
6. IMPORTANT: Call service. Do not reuse transport bolts.
Washer must be transported in the upright position. To avoid
suspension and structural damage, your machine must be
properly set up for relocation by a certified technician.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and
connect the washer.
2. Run the washer through the Normal cycle with ¹₂ the
manufacturer’s recommended amount of HE detergent for a
medium-size load, to clean the washer and remove the
antifreeze, if used.
20
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call...
Washer and Components
Error codes
Noisy, vibrating, off-balance
An error code may be shown in the Estimated Time Remaining
display. Check the list below for potential problem and
troubleshooting checks.
■ “A09” on display (Water Inlet Problem—no water or
insufficient water supply)
If this error occurs, the system will pause. Unplug washer or
disconnect power.
Check the following:
Are water faucets completely turned on?
■
All four feet of the washer must be in firm contact with the
floor. If the washer is on a pedestal, the washer must be
secured to the pedestal and all four pedestal feet must be in
firm contact with the floor.
■
Washer making a different noise?
As with any new product, you will hear sounds that you are
not accustomed to. You may hear various sounds when the
door is locked or unlocked, and during the washing, rinsing,
or spinning process. Between changes in wash actions, there
will be momentary pauses. You will hear water spraying and
splashing during the wash and rinse cycles. These new
sounds and pauses are part of normal washer operation.
■
Is washer installed on a sturdy and solid floor?
Refer to the “Installation Instructions” for flooring
requirements. Noise and vibration may be reduced by placing
a piece of ¾" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
■
Is the washer gurgling or humming?
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
■
Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the washer drum. This is
normal.
■
Were the 4 shipping bolts in the back of the machine
removed?
See “Remove Transport System.”
Are screens at inlet hose connection to washer clogged? Are
water inlet hoses kinked?
Are water inlet hoses frozen?
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Plug in washer or reconnect power. Press and hold START to
continue the cycle or press and hold CANCEL/DRAIN to
cancel the cycle. If the problem remains, call for service.
■
“A10” on display (Drain Problem)
Unplug washer or disconnect power.
Check the following:
Is the drain hose kinked?
Is the drain hose frozen?
Leaking
■
Is HE detergent being used?
The non-High Efficiency detergents can cause oversudsing,
which can leak from the rear of the washer.
■
Are the fill hoses tight?
■
Are the fill hose gaskets properly seated?
Check both ends of each hose. See “Connect the Inlet
Hoses.”
■
Is the drain hose properly installed?
The drain hose should be secured to the drainpipe or laundry
tub. See “Secure the Drain Hose.”
■
Is the sink or drain clogged?
Sink and drainpipe must be able to carry away 17 gal. (64 L)
of water per minute. If the sink or drain is clogged or slow,
water can back up out of drainpipe or sink. Check household
plumbing (laundry tubs, faucets, drainpipe, water pipes) for
leaks.
Is the drain hose clogged?
Is the drain hose more than 55" (1.4 m) above the floor?
■
“F” Variables [F01 - F30] (Electrical Problem)
Switch knob or press and hold START to cancel the cycle.
Select DRAIN/SPIN if there is excessive water in the washer.
Re-select cycle and press START. If the problem remains, call
for service.
Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.
21
Dispenser operation
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers?
Measure detergent and fabric softener. Slowly pour into the
dispensers. Wipe up all spills. Dilute fabric softener in the
fabric softener dispenser.
Did you put powdered or liquid color-safe bleach into the
liquid chlorine bleach dispenser (on some models)?
Add powdered or liquid color-safe bleach to the Main Wash
detergent compartment. Do not use the chlorine bleach
dispenser for color-safe bleach.
Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See “Washer Care” for
details.
Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of detergent, fabric softener or
liquid chlorine bleach to the correct compartments. Add
powdered or liquid color-safe bleach to the Main Wash
compartment.
Is there water in the dispenser at the end of the cycle?
A small amount of water will remain in the dispenser
compartment. This is normal.
Washer odor
See “Cleaning Your Washer.”
Are you using affresh™ washer cleaner on a regular
basis?
affresh™ washer cleaner removes and avoids odorcausing residue in all High Efficiency washers. For washers
where odor is present, use 3 tablets instead of 1 tablet. After
the CLEAN WASHER cycle is complete, wipe away residue if
necessary.
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can
result in odor.
Did you leave the door open after use?
This washer has a tight seal to avoid water leaks. To avoid
odors, leave the door open to allow the washer to dry
between uses.
Door won't unlock
Did all of the water drain out of the washer during the
spin?
Select DRAIN/SPIN to remove any water remaining in the
washer. The washer door will unlock at the end of the drain. It
will take 1 minute for the door to unlock.
Is the error code displayed?
Failure mode will lock the door. Switch knob or press and
hold START to exit, then wait for the door to unlock.
Is the water temperature hotter than 104°F (40°C)?
Wait for the water temperature to drop.
22
Washer Operation
Washer won't run, fill, rinse or tumble; washer stops
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse, or reset the circuit breaker. If the problem
continues, call an electrician.
Are both the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer.
Remove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
Is the washer in a normal pause in the cycle?
The washer pauses for about 2 minutes during certain cycles.
Allow the cycle to continue. Some cycles feature periods of
tumbling and soak.
Is the washer overloaded?
Wash smaller loads.
Is the washer door firmly shut?
The door must be closed during operation.
Are the shipping bolts removed?
All four shipping bolts must be removed for proper operation
of the washer.
Has a cycle been selected, but START has not been
selected and held for 3 seconds?
Press and hold START, for 3 seconds.
Washer continues to fill or drain, drain cycle seems
stuck
Is the top of drain hose lower than 30" (76 cm) on
washer?
The top of the drain hose must be at least 30" (76 cm) above
the floor. See “Drain System.”
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See
“Secure the Drain Hose.”
Washer won’t drain or spin, water remains in washer
Is the drain hose clogged, or the end of the drain hose
more than 55" (1.4 m) above the floor?
Is your voltage low?
Check electrical source or call electrician.
Excessive suds?
When excessive suds are detected, a special oversuds
routine automatically starts. Cycle will complete once extra
suds are removed. This will occur more frequently when a
non-HE detergent is used.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Not enough water/Not enough suds
Low water?
This washer uses very little water to provide good cleaning
results. You will see little or no water splashing in this washer.
This is normal.
Are you using HE detergent?
HE detergent is a low sudsing detergent. This is normal and
will not affect cleaning performance.
Single-dose laundry packet not dissolving?
Make sure single-dose laundry packet is added to washer
drum before adding clothes. Follow the manufacturer’s
recommendations.
Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed?
See “Connect the Inlet Hoses.”
Are you washing many loads?
As your frequency of loads washed increases, the water
temperature may decrease for hot and warm temperatures.
This is normal.
Cycle time changes/Cycle too long
Estimated cycle time?
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The cycle time will be extended if oversudsing occurs or the
load is unbalanced. The oversuds routine removes extra suds
and assures proper rinsing of your garments. The options you
select will also affect the cycle times that are shown in the
Preset Cycle Settings table.
Excessive suds?
When excessive suds are detected, a special oversuds
routine automatically starts. This routine will add time to the
original cycle.
Did the load cause imbalance?
When too much imbalance occurs, an imbalance routine will
start to redistribute the load. During the imbalance routine the
time displayed may pause until this activity is complete, then
resume with the remainder of the cycle.
Are you washing a single item or bulky load?
Spin time is added if an unbalanced load is detected. The
washer will attempt to redistribute the load with additional
tumbling.
Did you wash a large load on the Quick Wash cycle?
The Quick Wash cycle is designed for smaller load sizes
(2-3 items) of lightly soiled garments. If larger loads are
washed in this cycle, wash time will be increased.
Did you wash a large load in a gentle or Delicate cycle?
When using the Quick Wash or Delicate cycles, you should
use small loads. This ensures a gentle wash for your
garments without increasing cycle times.
Clothes Care
Load too wet
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and start a Drain/Spin cycle. If the
laundry is still wet, take half of the load out of the washer and
try again.
Did you use HE detergent?
Suds during rinse and spin cycles can reduce spin speed.
Use HE detergent.
Residue, lint, stains on load; gray whites, dingy colors
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Transfer of dye can occur when mixing whites
and colors in a load. Sort dark clothes from whites and lights.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
23
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Did you use enough HE detergent?
Follow manufacturer’s recommendations for the type of load
you are washing. For best performance, use only High
Efficiency detergent. Use enough HE detergent to remove soil
and hold it in suspension.
■
Did you use powdered detergent in a low-speed cycle?
Consider using liquid detergent.
■
Did you use Quick Wash on a large load?
For best results, use Quick Wash for small, lightly soiled
loads.
Do you have hard water?
Use more detergent for washing heavy soils in cold or hard
water.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve the detergent. Use hot or warm washes if safe for the
fabric load. Make sure your hot water system is adequate to
provide a hot water wash.
■
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Delicate.
■
Did you unload the washer promptly?
To avoid transfer of dye, unload the washer as soon as it
stops.
■
Did you use a fabric softener dispensing ball?
Dispensing balls will not operate correctly with this washer.
Add liquid fabric softener to the fabric softener compartment.
Load is wrinkled, twisted, tangled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right cycle for the load being washed?
Use the Delicate cycle or another cycle with a low spin speed
to reduce wrinkling.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should tumble freely during washing.
■
Was the wash water warm enough to relax wrinkles?
If safe for load, use warm or hot wash water.
■
Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to
the right faucets. A hot rinse followed by spin will cause
wrinkling. See “Connect the Inlet Hoses.”
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