19 - Get Help With Your iCloud Photo Library

19 - Get Help With Your iCloud Photo Library
Get help with your iCloud Photo Library - Apple Support
4/12/17, 21(40
Get help with your iCloud Photo Library
When you turn on iCloud Photo Library, all of your photos and videos are securely
stored in iCloud. Learn how to manage your iCloud Photo Library, find missing photos
and videos, and delete the ones you don’t want anymore.
What happened to the Camera Roll album on my iOS
device?
After you turn on iCloud Photo Library, the Camera Roll album is replaced with an All Photos album. The All
Photos album gives you the same compact scroll view, now with all your photos and videos organized by the
date you add them.
What happened to the My Photo Stream album?
When you turn on iCloud Photo Library, all of the photos from My Photo Stream are added to the All Photos
album. You won't see a separate My Photo Stream album. If you have both iCloud Photo Library and My Photo
Stream turned on for your device, any new photos you add to your library or take with your iOS device can be
seen in the My Photo Stream album on devices that don't have iCloud Photo Library turned on.
What if some of my photos and videos are missing after I
turn on iCloud Photo Library?
Look for your missing photos and videos in the Recently Deleted album of your Photos app, and make sure that
you sign in to iCloud with the correct Apple ID.
Any photos or videos you copy to your device through iTunes are not copied in iCloud Photo Library. To add
your original, full resolution versions, follow these steps:
On your Mac with OS X Yosemite 10.10.3 or later
To upload original versions of your Mac library, click Photos > Preferences and turn on iCloud Photo Library.
You can also use AirDrop to copy the photos from your computer to your iPhone, iPad, or iPod touch:
1. Make sure that you're signed in with the same Apple ID on your computer and iOS device.
2. Unlock your iOS device and turn on AirDrop.
3. Open a new Finder window on your Mac and choose AirDrop in the sidebar.
4. Drag the photos to the icon for the iOS device in the Finder window.
On your PC with Windows 8 or later
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Get help with your iCloud Photo Library - Apple Support
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If you're using a PC, follow these steps to upload photos and videos to iCloud Photo Library:
1. Go to the Start screen.
2. Click All Programs.
3. Go to iCloud > iCloud Photos.
4. Select Upload photos and videos.
5. Select the photos you want to upload.
Get help with iCloud Photo Library for your Windows PC.
How do I delete photos and videos from a device using
iCloud Photo Library?
If you want to remove photos and videos from all your iOS devices, Mac, and iCloud.com, you can delete them in
the Photos app.
When you delete a photo or video from your Photos app, it will also delete from your iCloud Photo Library and
iCloud storage. You can recover your photos and videos from the Recently Deleted album for 30 days.
Can I see all the photos and videos from my Mac on
iCloud.com?
iCloud Photo Library will upload photos and videos from your Mac System Library. Photos and videos you keep
outside of your System Library won't upload or update across your devices.
You might not be able to play MP4 videos with Firefox. Try using a different browser, such as Safari 8 or later or
Google Chrome 28 or later.
How do I see the progress of my upload to iCloud Photo
Library?
You can see if a photo or video has uploaded to iCloud when you open the Photos app and view your library in
Moments. Your upload status is at the bottom of the menu. You can also find photos and videos that are part of
your Photos Library but haven't been uploaded to iCloud when you open Photos on your Mac and go to File >
Create New Smart Album. Under Match the following condition, choose Photo is unable to upload to iCloud
Photo Library, then click OK.
What happens when I go over my iCloud storage limit?
If you exceed your iCloud storage limit, photos and videos won't upload to iCloud and your library won’t stay up
to date across your devices. To continue using iCloud Photo Library, upgrade your storage plan or reduce the
amount of storage that you're using.
Reduce the storage for iCloud Photo Library by deleting photos and videos you don't want to keep from your
iOS devices or on iCloud.com. Your device will immediately remove any photos and videos you delete and they
won't be available for recovery in your Recently Deleted album.
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If you're out of storage, your devices won't back up to iCloud, and new photos, videos, documents, and your
information won't stay up to date.
How do I turn off iCloud Photo Library on just one
device?
You can turn off iCloud Photo Library on a single device when you follow these steps:
On your iPhone, iPad, or iPod touch:
If you're using iOS 10.3 or later, go to Settings > [your name] > iCloud > Photos, then turn off iCloud Photo
Library.
If you're using iOS 10.2 or earlier, go to Settings > iCloud > Photos and turn off iCloud Photo Library.
On your Mac, go to System Preferences > iCloud > Options next to Photos, then deselect iCloud Photo
Library.
On your Apple TV (4th generation), go to Settings > Accounts > iCloud and under Photos press Select to turn
off iCloud Photo Library.
If you have Optimize Storage turned on, you might not have all of your original photos and videos on your
device. To download the original photos and videos on your iOS device, go to Settings > [your name] > iCloud >
Photos and select Download and Keep Originals. On your Mac, open Photos, choose Photos > Preferences,
then select Download Originals to this Mac. Then you can turn iCloud Photo Library off. You can also select the
photos and videos that you want to download from iCloud.com.
How do I remove all iCloud Photo Library content from
iCloud and my devices?
To turn off your iCloud Photo Library everywhere, follow these steps:
On your iPhone, iPad, or iPod touch:
If you're using iOS 10.3 or later, go to Settings > [your name] > iCloud > iCloud Storage > Manage
Storage > iCloud Photo Library, then select Disable and Delete.
If you're using iOS 10.2 or earlier, go to Settings > iCloud > Storage > Manage Storage > iCloud Photo
Library, then select Disable and Delete.
On your Mac, go to Apple menu > System Preferences > iCloud. Click Manage, select Photo Library, then
select Disable and delete.
Photos and videos are stored in your account for 30 days. To download your photos and videos on your iOS
device, go to Settings > [your name] > iCloud > Photos and select Download and Keep Originals. On your Mac,
open Photos, choose Photos > Preferences, then select Download Originals to this Mac. You can also select the
photos and videos that you want to download from iCloud.com.
Learn more
Get answers to frequently asked questions about iCloud Photo Library.
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If you need help managing and using iCloud Photo Library with your Windows PC, you can learn more.
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Published Date: Mar 27, 2017
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