Quick Start Guide Vodacom Mobile Broadband USB Stick K3770

Quick Start Guide Vodacom Mobile Broadband USB Stick K3770
Quick Start Guide
Vodacom Mobile
Broadband USB Stick
K3770-Z & K3772-Z
to the world of mobile communications
2 Set up your USB Stick
3 Start the application
4 Connect – Standard window
5 Settings – Advanced window
6 SMS text messaging
8 SMS contacts
9 USB Stick LED lights
9 Signal strength
10 Hints and tips
Your new Vodacom Mobile Broadband USB Stick lets you
connect your computer to the internet over the Vodacom highspeed mobile phone network.
Browse the web
You can now access the web and any other internet service
wherever there’s a mobile phone network.
Pick up emails
Keep up to date with your emails, wherever you are. You can
also access your personal email accounts – even web-based
accounts like Hotmail.
Send and receive SMS text messages
You can send and receive SMS text messages straight from your
computer. The SMS application provides an easy way to view
messages, write new ones, and manage contact details.
System Requirements
To use this USB Stick and the Vodacom Mobile Broadband
application, you need:
––A computer running Microsoft® Windows® 7, Windows Vista™
(SP2 recommended), or Windows® XP SP3, or an Apple Mac
running Mac OS® X 10.4.11 (Intel®) or 10.5.8, or above. 10.6.4
or above recommended - 10.4.11 not supported on PowerPC.
––At least 100 MB free disk space and 256 MB RAM memory
––A USB socket
––Administrator rights on your computer.
Set up your
USB Stick
• Slide the back cover off the USB Stick, and insert your SIM as
• Plug the USB Stick firmly into your computer’s USB port.
Start the
On Microsoft Windows computers
The first time you plug your USB Stick into your computer, it
should be set up automatically. If for some reason setup does
not start, right-click on the Vodacom TZ drive in ‘My Computer’,
(Start menu>Computer on Vista), select ‘Explore’ and doubleclick the file called Autorun.exe on the USB Stick. Follow the
on‑screen instructions.
Setting up your USB Stick may take a few minutes, but once
setup is complete, the Vodacom 3G Modem application should
start automatically. If for some reason it does not start, select
Vodacom 3G Modem from the Windows Start menu.
The first time you run
the application, your
USB Stick will usually
be set as the current
device. If it is not,
open the ‘Devices’
view, and select your
USB Stick there.
On Mac OS X computers
The first time you plug in your USB Stick, it will show up on
your desktop as a Vodacom Mobile Broadband disk. Drag the
Vodacom Mobile Broadband icon from the disk window into the
Applications folder on your hard disk.
Double-click the Vodacom Mobile Broadband icon in your
Applications folder to start the application. The application will
start, identify your device, create the correct mobile connection
settings and select a mobile network. Once the application is
ready to connect, the Connect button will be enabled.
For further details, select Vodacom Mobile Broadband Help in
the Help menu.
Connect –
Connect to the internet via the mobile phone network or
Wi-Fi, to browse the web or use email
Check the status of the current connection
Start SMS application
Send, receive and manage SMS messages and contacts
Switch to Advanced to show more detail
View Help topics
As a rule,
anywhere you
can make a call
on your mobile
phone, you
should be able
to open a mobile
Settings –
Application menu
View Options, Support and Updates, or exit the application
Check the status of all connections, prioritise connections,
check your usage, and manage devices or shortcuts
Customise settings for the items in each view
View the status of all connection types
The connection
type icons are
animated whenever a
connection is open.
SMS Text
Click SMS on the Shortcuts bar at the bottom of the
Vodacom3G modem application to open the SMS
To send an SMS
Click New at the left-top of the SMS toolbar to create
a new SMS text message.
The number displayed
to the person who
receives your message
will be from your data
SIM, not your mobile
phone. Use a short
‘signature’ to make
sure people know you
sent them a message:
Enter the recipients here, or choose them from Contacts
Write your message here
Click on the Send button to send your message.
After your SMS has been sent, it will be stored in the
Sentbox list.
Receiving SMS
When you receive a new message, an SMS Notification is shown
briefly so you can respond to it directly.
The received message can also be read from the Inbox in the
main SMS window.
The SMS application
will receive text
messages whenever
you have mobile
network coverage.
Click Phonebook the Shortcuts bar at the bottom of the
Vodacom3G modem application to open the SMS application.
On Mac OS X, contacts are
saved in the OS X Address
Book application.
New SMS Contact
Clicking the New button on the phonebook toolbar opens a new
contact window.
Enter the name and
number of your contact
using the international
format for the number,
eg. +27829946540.
USB Stick
LED lights
The LED light on your USB Stick shows which kind of mobile
network has been found, and whether the USB Stick is
connected to that network.
Red Blinking
Searching for the network
Light blue blinking
indication may not
appear on some
networks (even
where 3G Broadband
is available). You
will still be able to
connect to the 3G
Broadband network.
Green blinking
A GPRS network has been found – you could connect
Green solid
Connected via GPRS/EDGE
Blue blinking
A 3G(UMTS) network has been found – you could connect
Blue solid
Connected via 3G(UMTS)
Light blue blinking
A 3G Broadband network has been found – you could connect
Light blue solid
Connected via 3G Broadband.
Signal strength
The strength of the mobile or Wi-Fi network signal is shown
by the symbol to the left of the Connect button, and by the
icon in the Windows Notification area.
The more bars that are filled in, the better the signal quality.
At least one bar must be filled in order to connect.
Hints and tips
If you don’t see your USB Stick in the list of devices
–– Remove the USB Stick
–– Re-start your computer
–– Re-insert the USB Stick.
If no network can be found
–– Change your physical location: in a building, move closer to a
window, move higher up, or go outside
–– (Windows) Open the Advanced window, open the ‘Priorities’ view,
click ‘Mobile’ in the ‘Select Network’ group on the Ribbon, and see
if you can connect to one of the networks listed
–– (Mac) Select ‘Connections’, open ‘Mobile Connections’, click
‘Select Networks’ and see if you can connect to one of the
networks listed
–– Contact Support, and check that data services and roaming are
enabled on your account.
If no connection can be opened
–– Wait a few minutes and try to connect again. This is most often
a temporary problem, especially if an ‘Error 631’ or ‘Error 619’ is
referenced. If the problem persists, please call Support.
–– Exit the application completely (Mac - quit), and then re‑start it
–– Re-start your computer
–– (Windows) Open the Advanced window, open the ‘Devices’ view,
select your device, click the ‘Bearer’ button in the ‘Hardware’
group on the Ribbon, and select a different bearer, eg. ‘3G Only’
–– (Mac) Click ‘Devices’, select your device, and then select a different
bearer in the drop-down menu, eg. ‘3G Only’
–– If you are using a VPN (Virtual Private Network), contact the
administrator of your VPN.
If you have problems when roaming
–– Check if you can manually select a network, as described in ‘If no
network can be found’ above, especially if the name of the current
network in the Mobile Connections module is not Vodacom or a
–– Contact Support, and check roaming is enabled for your account.
For further help:
• please visit the data
support section at
• Call the data
helpdesk on 101 for
English language
help, or 100 for
Swahili language
help, or
• Ask the nearest sales
point of Tanzania
Vodacom for help
If the connection keeps switching between GPRS and 3G
–– Select a different bearer, eg. ‘3G Only’, as described under
‘If no connection can be opened’ on the preceding page
–– Switch back to your normal preference when you move locations.
(Windows) If the software does not install, or the install progress bar
keeps looping
–– From the Windows Start menu, select Settings>Control
Panel>System>Hardware>Device Manager
–– Expand ‘Universal Serial Bus Controllers’
–– Right-click ‘USB Mass Storage Device’ and select ‘Uninstall’
–– If your devices are not reloaded, select ‘Scan for Hardware
changes’ from the ‘Action’ menu.
Check software update preferences
–– Set your operating system and other programs to notify you of
software updates instead of downloading them automatically –
otherwise they may slow down your mobile connection, or exceed
your data usage limit.
Usage indication
–– The usage window only displays an indication of your data usage.
Please refer to your invoice for the actual amount of data
transferred or time connected.
Bearer Communication method used for data transport over the mobile
network, eg. 3G Broadband, HSPA, 3G, etc.
Built-in data card Mobile data card built into notebook computer. Enables data
connections over the mobile phone network.
Data card/USB A device for your computer that you can use to open a data
stick connection over the mobile phone network.
EDGE An enhancement to the GPRS bearer offering higher speeds,
although not as fast as 3G Broadband.
GPRS The General Packet Radio Service is a bearer offering higher data
speeds than GSM, on which it is based.
GSM Global System for Mobile Communication.
Home network The network of the mobile operator who provided your SIM.
HSPA High-Speed Packet Access bearer, enhancing 3G, including both
HSUPA (Uplink) and HSDPA (Downlink).
HSUPA High-Speed Uplink Packet Access bearer.
3G The third-generation mobile phone service, as UMTS (Universal
Mobile Telecommunications System) is also known, is a bearer
providing higher data speeds.
3G broadband The latest enhancement to the 3G bearer.
Roaming You can use your mobile device on any other mobile network
that has a roaming agreement with your operator, whether in
your country or abroad.
SIM Your Subscriber Identity Module is the postage-stamp-sized chip
that you will have received together with your mobile contract.
Your SIM has gold contacts on one side.
The term Mobile Broadband together with the
‘birds’ design is a trademark of GSMC Limited.
© Vodacom 2013. Vodafone
and the Vodafone logos are
trade marks of the Vodafone
Group. Any product or
company names mentioned
herein may be the trade marks
of their respective owners.
Product Code:
K3770-Z/K3772-Z VMBLite 10.x 05/11_en_ZA
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF