Clearing jams

Clearing jams
Clearing jams
Printing
If print media jams in the printer, the Paper Jam light prompts you to clear the paper path.
Paper handling
Maintenance
Troubleshooting
Administration
If media has just started to feed from tray 1 when the jam occurs:
Index
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Clearing jams
Printing
1 Pull the media straight up out of tray 1.
Paper handling
Maintenance
Troubleshooting
Administration
2 Press the operator panel button or open and close the printer cover to resume
printing.
Index
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Lexmark E320/E322 Printer
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Clearing jams
3
Printing
If the jam occurs in the fuser:
1 Open the printer cover.
Paper handling
Maintenance
2 Remove the print cartridge (it may be warm).
Note: Exposing the photoconductor to light may damage the print cartridge. After
you remove the print cartridge from the printer, cover it or store it in a
clean, dark place.
3 Gently pull out the media.
Troubleshooting
Fuser
Administration
Roller
Index
CAUTION! Avoid touching the fuser, it may be hot!
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Clearing jams
4
Printing
4 If the media is jammed tightly behind the roller, or if you just can’t get a grip on it, close
the cover, open the front output door, and pull out the paper.
Paper handling
5 Make sure there is no more media in the printer.
6 Reinstall the print cartridge.
Maintenance
Troubleshooting
Administration
Index
7 Close the printer cover to resume printing.
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Lexmark E320/E322 Printer
Clearing jams
5
Printing
A jam may occur if the output bin is too full and the media is unable to exit the printer:
1 Empty the media from the output bin.
Paper handling
2 Clear the jam.
If a jam occurs while printing labels from tray 1 or the manual feed:
Maintenance
1 Be sure the labels remain attached to the backing sheet after clearing the jam.
2 Before resuming label printing, load paper in tray 1.
3 Press the operator panel button and print 10 or more menu settings pages.
Troubleshooting
Administration
The paper removes any remaining adhesive in or on the fuser.
Note: Serious damage to your printer may occur if adhesive labels remain in the
fuser. Call for service.
If the jam occurs as the paper exits the optional tray 2 into the printer:
Index
1 Open the printer cover.
2 Remove the print cartridge (the cartridge may be warm).
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Lexmark E320/E322 Printer
Clearing jams
Printing
3 Gently pull the paper toward you.
Paper handling
Maintenance
Troubleshooting
4 Reinstall the print cartridge.
Administration
5 Close the printer cover to resume printing.
If you cannot reach the paper easily:
Index
1 Turn off the printer.
Note: you will lose the rest of the print job.
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Clearing jams
Printing
2 Lift the printer off the support unit.
Paper handling
Maintenance
Troubleshooting
Administration
Index
3 Clear the jam.
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Lexmark E320/E322 Printer
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Clearing jams
Printing
4 Align the printer with the front of the support unit and place it on top of the support
unit.
Paper handling
5 Turn on the printer and resend your print job.
If the jam occurs just after the paper feeds from tray 2:
Maintenance
1 Pull tray 2 all the way out.
Troubleshooting
Administration
Index
2 Reach inside and gently pull the paper toward you.
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Lexmark E320/E322 Printer
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Clearing jams
Printing
3 Reinstall the tray and resume printing.
Paper handling
Maintenance
Troubleshooting
Administration
▲
Index
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Lexmark E320/E322 Printer
9
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