Oracle Integrated Lights Out Manager (ILOM

Oracle Integrated Lights Out Manager (ILOM
Oracle Integrated Lights Out Manager (ILOM) 3.1
Supplement for Sun Server X2-4
Part No.: E37065-01
September 2012
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Contents
Using This Documentation
1.
vii
Determining Your Server Management Strategy
Common System Management Tasks
2
Server Management Software Benefits
2
Oracle Integrated Lights Out Manager
Oracle Hardware Management Pack
1
3
4
Oracle Hardware Installation Assistant
5
Server Management Downloads and Documentation
2.
Oracle ILOM 3.1 Documentation
7
Oracle ILOM 3.1 Documentation Collection
3.
5
7
Oracle ILOM Features for the Sun Server X2-4
Sun Server X2-4 Supported Firmware
9
9
Oracle ILOM 3.1 Features Supported on All Servers
10
Oracle ILOM 3.1 Features Supported on Oracle x86 Servers
Sideband Management
12
Power Control Policies
12
Host Power Throttling and Recovery
Low Line AC Override
10
13
14
iii
Local Host Interconnect Management Connection
Diagnostics Using Pc-Check and NMI
Control Next Boot Device
FRU TLI Auto-Update
14
14
15
15
Switch Serial Port Output to Host Management Console
Administer Open Problems and Clear Server Faults
Determining Faults
Clearing Faults
16
17
17
Oracle ILOM 3.1 Features Not Supported on Sun Server X2-4
4.
Sensors and Indicators Reference Information
System Components
System Indicators
21
22
23
Power Supply Fault Sensors
23
Fan Speed and Physical Security Sensors
24
Power Supply Unit Current, Voltage, and Power Sensors
Entity Presence Sensors
34
Getting Server Firmware and Software
Firmware and Software Updates
39
39
Firmware and Software Access Options
Available Software Release Packages
Accessing Firmware and Software
40
40
41
Download Firmware and Software Using My Oracle Support
Requesting Physical Media
iv
26
26
PET Event Messages
▼
25
25
SNMP and PET Message Reference Information
5.
18
21
Temperature Sensors
SNMP Traps
16
42
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
41
Gathering Information for the Physical Media Request
▼
▼
Request Physical Media (Online)
Request Physical Media (By Phone)
Installing Updates
43
44
45
Installing Firmware
45
Installing Hardware Drivers and OS Tools
Index
42
46
47
Contents
v
vi
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Using This Documentation
This supplement contains information about Oracle Integrated Lights Out Manager
(ILOM) 3.1 that is specific to Oracle’s Sun Server X2-4.
Note – The Sun Server X2-4 was formerly named the Sun Fire X4470 M2 server. This
former name might still appear in the software. The new product name does not
indicate any change in system features or functionality.
This supplement also includes an overview of some of the server management
options that are available for your server.
This document is intended for system administrators, network administrators, and
service technicians who have an understanding of server systems.
■
“Getting the Latest Software and Firmware” on page vii
■
“Related Documentation” on page viii
■
“Support and Accessibility” on page viii
Getting the Latest Software and
Firmware
Firmware, drivers, and other hardware-related software for each Oracle x86 server,
server module (blade), and blade chassis are updated periodically.
For information and download instructions, see Chapter 5.
vii
Related Documentation
Documentation
Link
All Oracle documentation
http://www.oracle.com/documentation
Sun Server X2-4
http://www.oracle.com/pls/topic/lookup?ctx=
SunServerX2-4
Oracle Integrated Lights
Out Manager (ILOM) 3.0
http://www.oracle.com/pls/topic/lookup?ctx=
ilom30
Oracle Integrated Lights
Out Manager (ILOM) 3.1
(for Sun Server X2-4
Software Release 1.3 and
above)
http://www.oracle.com/pls/topic/lookup?ctx=
ilom31
Oracle Hardware
Installation Assistant
http://www.oracle.com/pls/topic/lookup?ctx=
hia
Support and Accessibility
Description
Links
Access electronic support
through My Oracle Support
http://support.oracle.com
For hearing impaired:
http://www.oracle.com/accessibility/support.
html
Learn about Oracle’s
commitment to accessibility
viii
http://www.oracle.com/us/corporate/accessibi
lity/index.html
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
CHAPTER
1
Determining Your Server
Management Strategy
With your Oracle x86 server, you have three single-server management tools
available. They are:
■
Oracle Integrated Lights Out Manager (ILOM)
■
Oracle Hardware Management Pack
■
Oracle Hardware Installation Assistant
Each server management tool has unique capabilities, but some of the functions of
the tools overlap. Each server management tool is freely available. The tools also can
be used together for comprehensive server management.
This chapter includes information to help you evaluate the single-server
management solution that best fits your server environment. It also provides
information on how to access the management software and related documentation.
This chapter includes the following topics:
■
“Common System Management Tasks” on page 2
■
“Server Management Software Benefits” on page 2
■
■
“Oracle Integrated Lights Out Manager” on page 3
■
“Oracle Hardware Management Pack” on page 4
■
“Oracle Hardware Installation Assistant” on page 5
“Server Management Downloads and Documentation” on page 5
Note – If you need to perform server management functions across several servers
simultaneously, you might want to use Oracle Enterprise Manager Ops Center
software, which you can order from Oracle. Refer to the Oracle Enterprise Manager
Ops Center product information at:
http://www.oracle.com/us/products/enterprise-manager/044497.html
1
Common System Management Tasks
Each system management tool has unique capabilities, but some of the functions of
the tools overlap. You can use each tool independently, or, depending on your
platform, you can use the tools together for more comprehensive system
management. Each system management tool is freely available.
The following table gives examples of common system management tasks that you
can perform with the available system management tools.
Task
Oracle
Hardware
Installation
Assistant
Oracle ILOM
Oracle
Hardware
Management
Pack
Update BIOS firmware.
Yes
Yes
Yes
Update Oracle ILOM firmware.
Yes
Yes
Yes
Configure Oracle ILOM.
Yes
Yes
Yes
Update HBA firmware.
Yes
No
Yes
Update expander firmware.
Yes
No
Yes
Install Windows operating system and
drivers.
Yes
No
No
Install Linux operating system and drivers.
Yes
No
No
Install Oracle VM software and drivers.
Yes
No
No
Monitor hardware components.
No
Yes
Yes
Configure RAID.
Yes
No
Yes
Server Management Software Benefits
This section describes the benefits of the following server management software
tools:
2
■
“Oracle Integrated Lights Out Manager” on page 3
■
“Oracle Hardware Management Pack” on page 4
■
“Oracle Hardware Installation Assistant” on page 5
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Oracle Integrated Lights Out Manager
Oracle Integrated Lights Out Manager (Oracle ILOM) is system management
firmware that is preinstalled on an embedded service processor on Oracle’s x86based servers and SPARC-based servers. Oracle ILOM enables you to actively
manage and monitor components in your server. Using Oracle ILOM, you can
remotely manage and monitor the server as if you were using a locally attached
keyboard, monitor, and mouse, regardless of the state of the host system. The Oracle
ILOM firmware automatically initializes when standby power is applied to the
server.
Oracle ILOM firmware allows you to choose either a full-featured browser-based
web interface or an equivalent command-line interface (CLI).
With Oracle ILOM, you can:
■
View graphical and text-based consoles for the host.
■
View Oracle ILOM using a web-based interface or a command-line interface.
■
Monitor the current status of server sensors and indicators.
■
Monitor server hardware errors and faults as they occur.
■
Send events using SNMP traps or email alerts when faults occur.
■
Remotely control the power state of the server.
■
Configure the server hardware.
The service processor (SP) has a dedicated Ethernet port. The SP runs its own Oracle
ILOM embedded operating system and provides out-of-band management
capability. In addition, you can access Oracle ILOM from the server’s host operating
system (Oracle Solaris, Oracle Linux, other variants of Linux, or Windows).
You can also configure Oracle ILOM to integrate with other management tools in
your data center. You can easily integrate the Oracle ILOM SNMP interface and IPMI
management interfaces with other management tools and processes that you might
have working already with your servers, such as Oracle Enterprise Manager Ops
Center. For more information about Oracle Enterprise Manager Ops Center, go to:
http://www.oracle.com/us/products/enterprise-manager/044497.html
In addition, you can integrate Oracle ILOM with several enterprise management,
third-party tools, such as CA Unicenter, HP OpenView Operations, BMC Patrol, and
IBM Tivoli. For more information about which tools are supported, go to:
http://www.oracle.com/technetwork/serverstorage/servermgmt/tech/isv-hardware-connectors/index.html
Chapter 1
Determining Your Server Management Strategy
3
Oracle Hardware Management Pack
Oracle Hardware Management Pack is available for your server, and for many other
Oracle x86-based servers and some SPARC-based servers. Oracle Hardware
Management Pack features two components: an SNMP monitoring agent and a
family of cross-operating system command-line interface tools (CLI Tools) for
managing your servers.
With the Hardware Management Agent SNMP Plugins, you can use SNMP to
monitor Oracle servers and server modules in your data center with the advantage
of not having to connect to two management points, the host and Oracle ILOM. This
functionality enables you to use a single IP address (the host’s IP) to monitor
multiple servers and server modules.
Hardware Management Agent SNMP Plugins run on the host operating system of
Oracle servers. The SNMP Plugins use the Oracle Hardware Storage Access Libraries
to communicate with the service processor. Information about the current state of
the server is fetched automatically by the Hardware Management Agent.
You can use the Oracle Server CLI Tools to configure Oracle servers. The CLI Tools
work with Oracle Solaris, Oracle Linux, Oracle VM, other variants of Linux, and
Windows operating systems. The following table describes the tasks that you can
perform using the CLI Tools.
4
System Management Task From Host OS
CLI Tool
Configure BIOS settings, device boot order, and some SP
settings.
ubiosconfig
Update Oracle ILOM and BIOS.
Query, update, and validate firmware versions on supported
SAS storage devices, embedded SAS storage controllers, SAS
storage expanders, and storage drives.
fwupdate
Restore, set, and view Oracle ILOM configuration settings, as
well as view and set Oracle ILOM properties that are associated
with network management, clock configuration, and user
management.
ilomconfig
View or create RAID volumes on storage drives that are
attached to RAID controllers, including storage arrays.
raidconfig
Monitor the health of the system.
hwmgmtcli
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Oracle Hardware Installation Assistant
The Oracle Hardware Installation Assistant application is a provisioning tool for
Oracle’s x86 servers. The application guides you through server setup and
maintenance by providing a single interface that facilitates server installation,
configuration, maintenance, and recovery tasks.
The features and benefits of the Oracle Hardware Installation Assistant include:
■
Supports multiple boot media options. Launch the Oracle Hardware Installation
Assistant application from either a local drive attached to the server (CD/DVD or
USB flash drive), a remote redirected network drive (virtual CD/DVD drive or
ISO image), or an image available on your PXE network environment.
■
Guides you through operating system installation and provides Oracle-certified,
server-specific and configuration-specific device drivers for optional accessory
cards and other system hardware.
■
Guides you through RAID configuration for servers that contain an integrated LSI
disk controller. Support is for RAID 0 and RAID 1 integrated mirror or integrated
mirror enhanced (striping). Assisted RAID 1 configuration is also available
(beginning with Oracle Hardware Installation Assistant 2.4) for LSI SAS-2
controllers (926x, 9280).
■
Provides a specific set of service processor and Oracle ILOM configuration
capabilities.
■
■
Enables management of Oracle ILOM user account settings and configuration
of network settings, system clock, and system identification information.
■
Allows BIOS-level boot device priority configuration and next boot device
selection.
Contains firmware update capabilities for:
■
System BIOS and Oracle ILOM firmware
■
HBA firmware
■
Expander firmware
Server Management Downloads and
Documentation
The following table describes how you can download and find documentation for
the server management software options.
Chapter 1
Determining Your Server Management Strategy
5
6
Server Management Software
How to Access the Software
Documentation Library URL
Oracle Integrated Lights Out
Manager (ILOM) 3.1
No installation required.
Embedded on system
service processor.
http://www.oracle.com
/pls/topic/lookup?ctx
=ilom31
Oracle Hardware
Management Pack
Download from:
http://support.oracle
.com
http://www.oracle.com
/pls/topic/lookup?ctx
=ohmp
Oracle Hardware
Installation Assistant
Standard option. If you
opted not to use this
software, you can download
an .iso image from:
http://support.oracle
.com
http://www.oracle.com
/pls/topic/lookup?ctx
=hia
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
CHAPTER
2
Oracle ILOM 3.1 Documentation
Oracle ILOM 3.1 operates on Sun x86 servers and SPARC servers, supporting
features that are common to all servers. This chapter provides a brief overview of the
Oracle ILOM 3.1 Documentation Library, in which Oracle ILOM features that are
common to all server platforms are described.
However, some Oracle ILOM 3.1 features are specific to certain platforms and not to
all. For information about the Oracle ILOM features that are specific to the Sun
Server X2-4, see Chapter 3.
Oracle ILOM 3.1 Documentation
Collection
For complete information about Oracle ILOM features, and for information about
how to perform procedures using Oracle ILOM, refer to the Oracle ILOM 3.1
Documentation Library at http://www.oracle.com/pls/topic/lookup?ctx=
ilom31.
The Oracle ILOM 3.1 Documentation Library includes the following documents:
■
Oracle ILOM 3.1 Quick Start Guide
■
Oracle ILOM 3.1 Feature Updates and Release Notes
■
Oracle ILOM 3.1 User’s Guide
■
Oracle ILOM 3.1 Configuration and Maintenance Guide
■
Oracle ILOM 3.1 Protocol Management Reference Guide
■
Oracle ILOM 3.1 Basic CLI Command Reference
7
8
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
CHAPTER
3
Oracle ILOM Features for the
Sun Server X2-4
The Sun Server X2-4 supports all standard features in Oracle Integrated Lights Out
Manager (ILOM) 3.1 firmware. In addition, Oracle ILOM 3.1 provides features that
are designed specifically for Oracle x86 servers.
The following topics are discussed.
■
“Sun Server X2-4 Supported Firmware” on page 9
■
“Oracle ILOM 3.1 Features Supported on All Servers” on page 10
■
“Oracle ILOM 3.1 Features Supported on Oracle x86 Servers” on page 10
■
“Oracle ILOM 3.1 Features Not Supported on Sun Server X2-4” on page 18
Sun Server X2-4 Supported Firmware
The following table identifies the supported Oracle ILOM and BIOS firmware
versions supported on the Sun Server X2-4.
Software Release
Oracle ILOM SP Firmware
BIOS Firmware
1.3
3.1.2.24 r73820
16.04.01.02
1.2
3.0.6.12.a r70287
16.03.01.03
1.1
3.0.16.12 r65661
16.02.01.01
1.0
3.0.14.20 r63740
16.01.01.18
For information about how to update the firmware on your server, refer to the
Oracle ILOM 3.1 Documentation Library at:
9
http://www.oracle.com/pls/topic/lookup?ctx=ilom31
Oracle ILOM 3.1 Features Supported on
All Servers
Oracle ILOM offers a full set of features, functions, and protocols that you can use to
monitor and manage Oracle x86-based servers and SPARC-based servers. Some of
these features include:
■
Browser-based web interface and SSH command-line interface
■
Downloadable firmware updates
■
Remote hardware monitoring
■
Hardware field-replaceable unit inventory and presence detection
■
Remote keyboard, video, mouse, and storage (KVMS) redirection
■
System power control and monitoring
■
Configuration and management of user accounts
■
Error and fault management
■
System alerts, including SNMP traps, IPMI PETs, remote syslog, and email alerts
For complete information about these features, and for information about how to
perform procedures using Oracle ILOM, refer to the Oracle ILOM 3.1
Documentation Library at http://www.oracle.com/pls/topic/lookup?ctx=
ilom31.
Oracle ILOM 3.1 Features Supported on
Oracle x86 Servers
The following table identifies the Oracle ILOM 3.1 features and functions that are
specific to, and supported on, Oracle x86 servers. Therefore, these Oracle ILOM 3.1
features are supported on the Sun Server X2-4. For complete information about these
features and functions, refer to the documents in the Oracle ILOM 3.1
Documentation Library. The following table lists Oracle ILOM 3.1 features that are
implemented on the Sun Server X2-4.
10
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Oracle ILOM 3.1 Feature
For Complete Information and Procedures, See:
Sideband management
• “Setting Up a Management Connection to Oracle ILOM” in
Oracle ILOM 3.1 Configuration and Maintenance Guide
Power control policies
• “System Management Policies Configurable From Server
SP” in Oracle ILOM 3.1 Configuration and Maintenance Guide
Local host interconnect
management connection
• “Dedicated Interconnect SP Management Connection” in
Oracle ILOM 3.1 Configuration and Maintenance Guide
• “Enabling the Local Interconnect Interface” in Oracle
Hardware Management Pack 2.2 User’s Guide
Diagnostics using PcCheck and non-maskable
interrupt
• “Troubleshooting Oracle ILOM Managed Devices” in Oracle
ILOM 3.1 User’s Guide
• “Performing Pc-Check Diagnostics Tests in Oracle x86
Servers Diagnostics, Applications, and Utilities Guide for Servers
with Oracle ILOM 3.1
Control next boot device
• “Setting Next Boot Device on x86 Host Server” in Oracle
ILOM 3.1 Configuration and Maintenance Guide
FRU top-level indicator
auto-update
• “FRU TLI Auto-Update” on page 15
Switch serial port output
to host management
console
• “Switch Serial Port Management Output to Host Serial
Console in Oracle ILOM 3.1 Configuration and Maintenance
Guide
Administer open problems
and clear server faults
• “Administering Open Problems” in Oracle ILOM 3.1 User’s
Guide
• “Managing Sun Hardware Faults Through the Oracle ILOM
Fault Management Shell” in Oracle ILOM 3.1 User’s Guide
For information about Oracle ILOM 3.1 features supported on the Sun Server X2-4,
see these sections:
■
“Sideband Management” on page 12
■
“Power Control Policies” on page 12
■
“Local Host Interconnect Management Connection” on page 14
■
“Diagnostics Using Pc-Check and NMI” on page 14
■
“Control Next Boot Device” on page 15
■
“FRU TLI Auto-Update” on page 15
■
“Switch Serial Port Output to Host Management Console” on page 16
■
“Administer Open Problems and Clear Server Faults” on page 16
Chapter 3
Oracle ILOM Features for the Sun Server X2-4
11
Sideband Management
The sideband management feature is one of four ways you can establish a
management connection to Oracle ILOM. By default, Oracle ILOM is set to transmit
all traffic through the secure dedicated management port (NET MGT) on the Oracle
x86 server chassis. However, if you prefer to support only one network connection to
Oracle ILOM for both management and host traffic, you can configure a sideband
management connection.
For more information about special considerations, requirements, and instructions
for configuring a sideband management connection in Oracle ILOM, refer to “Setting
Up a Management Connection to Oracle ILOM” in the Oracle ILOM 3.1 Configuration
and Maintenance Guide.
Power Control Policies
In Oracle ILOM 3.1, the following power features are enabled for Oracle x86 servers.
12
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
TABLE 3-1
Power Control Policies for Oracle x86 Servers
Power Feature
Description
Remote Power
Control
Configure the power state for the server remotely from an Oracle ILOM
interface. Available power states include:
• Removing power from the system
• Shutting down the system gracefully
• Powering on the system with full power
For instructions on performing these operations, see “System
Management Policies Configurable From Server SP” in Oracle ILOM 3.1
Configuration and Maintenance Guide.
Power-On
Policies
The service processor (SP) Power-On Policies determine the power state of
the server when AC power is applied to the server (cold boot). Service
processor Power-On Policies are mutually exclusive, so that if one policy
is enabled, the other policy is disabled by default. If both policies are
disabled, then the server SP will not apply main power to the server at
boot time.
The two power-on policies are:
• Auto Power-On Host on Boot – When this option is enabled, the SP
automatically applies main power to the server. When disabled
(default), main power is not applied to the server.
• Set Host Power to Last Power State on Boot – When this option is
enabled, the SP automatically tracks the last power state and restores
the server to this last power state following a power state change of at
least 10 seconds. When disabled (default) the last power state is not
applied to the server.
For instructions on how to set the Power-On Policies, refer to “System
Management Policies Configurable From Server SP” in Oracle ILOM 3.1
Configuration and Maintenance Guide.
Host Power Throttling and Recovery
The Sun Server X2-4 supports a simple mechanism to automatically apply hardware
throttles to the CPUs and memory controllers when power exceeds the rated
capacity of the available power supplies. This can occur when a redundant power
supply has failed or has been removed from the system.
When the server’s hardware (power CPLD) determines that power demand has
exceeded the system’s available power, it automatically throttles the host processor
to reduce its power consumption. The service processor (SP) removes this hardware
throttle after it has been applied for 5 seconds. Host power throttling and recovery
continues until such action is no longer needed.
Chapter 3
Oracle ILOM Features for the Sun Server X2-4
13
Low Line AC Override
The Low Line AC Override policy setting is provided to enable special test scenarios
of a 4-CPU system using low-line (110 volt) power. Low-line voltage is normally
supported only in 2-CPU system configurations. The capacity of each power supply
unit (PSU) is roughly 1000 watts at low line. Since the power of a 4-CPU system can
exceed 1000 watts by a large amount, enabling this setting results in a loss of PSU
redundancy. This setting is disabled by default on the Sun Server X2-4.
Local Host Interconnect Management Connection
The Local Host Interconnect property in Oracle ILOM enables you to optionally
establish a dedicated and secure communication channel between the managed
server host operating system and the Oracle ILOM service processor. It is
recommended that you use the Oracle Hardware Management Pack, version 2.2 or
later, to automatically configure this optional management connection for you.
For further information, refer to “Dedicated Interconnect SP Management
Connection” in Oracle ILOM 3.1 Configuration and Maintenance Guide, and also refer
to “Enabling the Local Interconnect Interface” in Oracle Hardware Management Pack
2.2 User’s Guide.
Diagnostics Using Pc-Check and NMI
Pc-Check is a DOS-based diagnostic utility that is integrated into Oracle ILOM that
enables you to detect and test all motherboard components, ports, and slots. PcCheck has four operating modes that you can run from Oracle ILOM:
■
Enabled – Run a predefined set of diagnostics when the server starts up.
■
Extended – Run a comprehensive test suite of diagnostics when the server starts
up.
■
Manual – Run only the diagnostics that you specify when the server starts up.
■
Disabled – Do not run Pc-Check diagnostics when the server starts up.
You can also send a non-maskable interrupt (NMI) to the host operating system
using Oracle ILOM. Note that sending an NMI to the host operating system could
cause the host to stop responding and wait for input from an external debugger.
Therefore, you should use this feature only when instructed to do so by Oracle
Services personnel.
For more information about Pc-Check diagnostics, refer to the Oracle x86 Servers
Diagnostics, Applications, and Utilities Guide for Servers with Oracle ILOM 3.1 at
http://www.oracle.com/pls/topic/lookup?ctx=x86diag.
14
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
For instructions on how to run Pc-Check and how to generate an NMI from Oracle
ILOM, refer to “Troubleshooting Oracle ILOM Managed Devices” in Oracle ILOM 3.1
User’s Guide.
Control Next Boot Device
Using Oracle ILOM, you can remotely control what the next boot device will be at
the next power-on. Available states for the Next Boot Device setting include the
following. These settings take effect at the next host boot and will bypass the current
BIOS boot order settings.
■
No Override (default) – No override in the BIOS setting. Also clears any
previously chosen selection.
■
PXE – Host will boot from the network, following the PXE specification.
■
Disk – Host will boot from the first disk as determined by BIOS.
■
Diagnostic – Host will boot into the diagnostic partition, if configured.
■
CD-ROM – Host will boot from the attached CD-ROM or DVD device.
■
BIOS – Host will boot into the BIOS Setup screen.
For information on how to configure the Next Boot Device setting in Oracle ILOM,
refer to “Setting Next Boot Device on x86 Host Server” in Oracle ILOM 3.1
Configuration and Maintenance Guide.
FRU TLI Auto-Update
Oracle ILOM includes a top-level indicator (TLI) auto-update feature that ensures
that the TLI stored in the server’s field-replaceable units (FRUs) is always correct.
The TLI, which is unique to each server, is used to track the server’s service
entitlement and warranty coverage. When a server requires service, the server’s TLI
is used to verify that the server’s warranty has not expired.
The TLI is stored in the FRUID (field-replaceable unit identifiers) of these
components: power distribution board (PDB), motherboard (MB), and disk
backplane (DBP).
The TLI components stored in each component FRUID include:
■
Product name
■
PPN (product part number)
■
PSN (product serial number)
Chapter 3
Oracle ILOM Features for the Sun Server X2-4
15
When a server FRU that contains the TLI is removed and a replacement module
installed, the TLI of the replacement module is programmed by Oracle ILOM to
contain the same TLI as the other two modules.
Switch Serial Port Output to Host Management
Console
Oracle ILOM, by default, streams local management traffic through the serial
management port (SER MGT). However, you can configure Oracle ILOM to stream
the console output directly to the host console port (COM1). This feature is beneficial
to Windows kernel debugging, as it enables you to view non-ASCII character traffic
from the host console.
Caution – You should set up the network on the SP before attempting to switch the
serial port owner to the host server. If a network is not set up, and you switch the
serial port owner to the host server, you will be unable to connect using the CLI or
web interface to change the serial port owner back to the SP. To change the serial
port owner back to the SP, you must use the Oracle ILOM Preboot Menu to restore
access to the serial port over the network. For more information, see the Oracle
ILOM Preboot Menu information in the Sun Server X2-4 Service Manual.
For more information about prerequisites and instructions for switching the serial
port output between the serial port and host console, refer to “Switch Serial
Management Port Output to Host Console” in Oracle ILOM 3.1 Configuration and
Maintenance Guide.
Administer Open Problems and Clear Server
Faults
Oracle ILOM automatically detects system hardware faults and environmental
conditions on a managed system. If a problem occurs on a managed system, Oracle
ILOM will automatically:
■
Illuminate the Service Action indicator (LED) on the managed device.
■
Identify the faulted condition in an easy-to-read Open Problems table.
■
Record system information about the fault condition in the event log.
After the component is repaired or replaced, Oracle ILOM automatically clears the
fault state from the Open Problems table.
16
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
For further information about administering hardware faults that are detected and
reported in the Oracle ILOM interfaces, refer to “View Open Problems Detected on a
Managed Device” and “Managing Sun Hardware Faults Through the Oracle ILOM
Fault Management Shell” in Oracle ILOM 3.1 User’s Guide.
Determining Faults
When a system fault occurs, you can view system indicators and use the Oracle
ILOM CLI or web interface to determine the fault:
■
LEDs – The Service Required LED will always be illuminated, and the component
or subsystem-specific Service LED will be illuminated when applicable.
■
Oracle ILOM CLI – Examine fault messages in the Oracle ILOM event log or see
a fault summary.
For example:
■
■
To view the Oracle ILOM event log, log in to the Oracle ILOM CLI and type:
show /SP/logs/event/list
■
To view a fault summary, log in to the Oracle ILOM CLI and type:
show /SP/faultmgmt
Oracle ILOM web interface – Examine fault messages in the Oracle ILOM event
log or see a fault summary.
For example:
■
To view the Oracle ILOM event log, log in to the Oracle ILOM web interface
and select: System Monitoring --> Event Logs
■
To view a fault summary, log in to the Oracle ILOM web interface and select:
System Information --> Fault Management
Clearing Faults
The procedure for clearing a fault differs depending on the type of component.
Customer-replaceable units (CRUs) that are hot-swappable and are monitored by the
SP will have their faults cleared automatically when the failed component is
replaced and the updated status is reported as deasserted.
CRUs and field-replaceable units (FRUs) that have a FRUID container with identity
information will have their faults cleared automatically when the failed component
is replaced, as the SP is able to determine when a component is no longer present in
the system.
You can use the Oracle ILOM web interface or the command-line interface (CLI) to
manually clear faults. For information on how to use the Oracle ILOM web interface
or the CLI to clear server faults, see the Oracle ILOM 3.1 Documentation Library at:
Chapter 3
Oracle ILOM Features for the Sun Server X2-4
17
http://www.oracle.com/pls/topic/lookup?ctx=ilom31
The following types of faults are diagnosed by the Oracle ILOM SP:
■
Environmental events – Fan modules, power supplies, ambient temperature, AC
power loss, and chassis intrusion switch
■
Memory Reference Code (MRC) errors and warnings – Memory initialization
and population
■
I/O Hub (IOH) uncorrectable error events – Motherboard
■
Memory ECC uncorrectable and correctable events – Memory DIMMs
■
CPU uncorrectable error events – Processor
■
Boot progress events – Power-on, power-off, IPMI, MRC, QPI, BIOS, setup, and
boot retries
■
Service Processor error events – Oracle ILOM
For the Sun Server X2-4, the following types of faults must be cleared manually after
the faulty component is replaced:
■
PCIe faults (network ports and PCIe cards)
■
Processor (CPU) faults
For instructions, refer to “Managing Sun Hardware Faults Through the Oracle ILOM
Fault Management Shell” in the Oracle ILOM 3.1 User’s Guide.
In addition, the following fault does not require replacement of a faulty component;
however, user action is required to clear the fault:
■
fault.security.integrity-compromised@/sys/sp
This fault is generated when the server’s top cover is removed while the AC power
cords are still connected to the power supply and standby power is still applied to
the server service processor. To clear the fault.security.integritycompromised@/sys/sp fault, replace the server’s top cover and then either reboot
the Oracle ILOM SP, or remove the AC power cords and then reconnect the power
cords.
Oracle ILOM 3.1 Features Not Supported
on Sun Server X2-4
18
■
Power Management Policy
■
Backup and Restore BIOS Configuration
■
Set PCIe Cooling Mode Policy
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
For information about these features, refer to the Oracle Integrated Lights Out Manager
(ILOM) 3.1 Documentation Collection.
Chapter 3
Oracle ILOM Features for the Sun Server X2-4
19
20
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
CHAPTER
4
Sensors and Indicators Reference
Information
The server includes several sensors and indicators that report on hardware
conditions. Many of the sensor readings are used to adjust the fan speeds and
perform other actions, such as illuminating LEDs and powering off the server.
This section describes the sensors and indicators that Oracle ILOM monitors for the
Sun Server X2-4.
The following types of sensors are described:
■
“System Components” on page 21
■
“System Indicators” on page 22
■
“Temperature Sensors” on page 23
■
“Power Supply Fault Sensors” on page 23
■
“Fan Speed and Physical Security Sensors” on page 24
■
“Power Supply Unit Current, Voltage, and Power Sensors” on page 25
■
“Entity Presence Sensors” on page 25
Note – For information about how to obtain sensor readings or to determine the
state of system indicators in Oracle ILOM, see the Oracle Integrated Lights Out
Manager (ILOM) 3.1 SNMP, IPMI, CIM, WS-MAN Protocol Management Reference
Guide.
System Components
TABLE 4-1 describes the system components.
21
TABLE 4-1
System Components
Component Name
Description
/SYS/DBP
Disk backplane
/SYS/DBP/HDDn
Hard disks n
/SYS/FB
Fan board
/SYS/FB/FANn
Fan n
/SYS/MB
Motherboard
/SYS/MB/NETn
Host network interfaces n
/SYS/MB/Pn
Processor n
/SYS/MB/Pn/MRn
Processor n; Memory riser n
/SYS/MB/Pn/MRn/Dn
Processor n; Memory riser n; DIMM n
/SYS/MB/PCIE[n, CC]
PCIe slot n, or cluster card
/SYS/PSn
Power supply n
/SYS/SP
Service processor
/SYS/SP/NETn
SP network interface n
System Indicators
TABLE 4-2 describes the system indicators.
TABLE 4-2
22
System Indicators
Indicator Name
Description
/SYS/CPU_FAULT
System CPU Fault LED
/SYS/DBP/HDDn/OK2RM
Hard disk n OK-to-Remove LED
/SYS/DBP/HDDn/SERVICE
Hard disk n Service LED
/SYS/FAN_FAULT
System fan Fault LED
/SYS/FB/FANn/OK
Fan n OK LED
/SYS/FB/FANn/SERVICE
Fan n Service LED
/SYS/LOCATE
System Locate indicator LED
/SYS/MB/Pn/SERVICE
Processor n Service LED
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
TABLE 4-2
System Indicators (Continued)
Indicator Name
Description
/SYS/MB/Pn/MRn/SERVICE
Processor n; Memory riser n Service LED
/SYS/MB/Pn/MRn/Dn/SERVICE
Processor n; Memory riser n; DIMM n;
Service indicator
/SYS/MEMORY_FAULT
System memory Fault LED
/SYS/OK
System OK LED
/SYS/PS_FAULT
System power supply Fault LED
/SYS/SERVICE
System Service LED
/SYS/SP/OK
SP OK LED
/SYS/SP/SERVICE
SP Service LED
/SYS/TEMP_FAULT
System temperature Fault LED
Temperature Sensors
TABLE 4-3 describes the environmental sensors.
TABLE 4-3
Temperature Sensors
Sensor Name
Sensor Type
Description
/SYS/DBP/T_AMB
Temperature
Disk back plane ambient temperature sensor
/SYS/MB/T_OUTn
Temperature
Motherboard exhaust temperature n sensor
Note - These sensors are located in the rear of
the chassis.
/SYS/T_AMB
Temperature
System ambient temperature sensor
Note - This sensor is located on the underside
of the fan board.
/SYS/PSn/T_OUT
Temperature
Power supply n exhaust temperature sensors
Power Supply Fault Sensors
TABLE 4-4 describes the power supply fault sensors. In the table, n designates the
numbers 0-1.
Chapter 4
Sensors and Indicators Reference Information
23
TABLE 4-4
Power Supply Sensors
Sensor Name
Sensor Type
Description
/SYS/PSn/V_OUT_OK
Fault
Power supply n output voltage OK
/SYS/PSn/V_IN_ERR
Fault
Power supply n input voltage error
/SYS/PSn/V_IN_WARN
Fault
Power supply n input voltage
warning
/SYS/PSn/V_OUT_ERR
Fault
Power supply n output voltage error
/SYS/PSn/I_OUT_ERR
Fault
Power supply n output current error
/SYS/PSn/I_OUT_WARN
Fault
Power supply n output current
warning
/SYS/PSn/T_ERR
Fault
Power supply n temperature error
/SYS/PSn/T_WARN
Fault
Power supply n temperature warning
/SYS/PSn/FAN_ERR
Fault
Power supply n fan error
/SYS/PSn/FAN_WARN
Fault
Power supply n fan warning
/SYS/PSn/ERR
Fault
Power supply n error
Fan Speed and Physical Security Sensors
TABLE 4-5 describes the fan and security sensors. In the table, n designates numbers 0,
1, 2, etc.
TABLE 4-5
24
Fan and Physical Security Sensors
Sensor Name
Sensor Type
Description
/SYS/FB/FANn/TACH
Fan speed
Fan board; Fan n tachometer
/SYS/INTSW
Physical security This sensor tracks the state of the
chassis intrusion switch. If the server’s
top cover is opened while the AC power
cords are still connected so that power
is being applied to the server, this
sensor asserts. If the top cover is
subsequently replaced, this sensor is deasserted.
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Power Supply Unit Current, Voltage, and Power
Sensors
TABLE 4-6 describes the power supply unit current, voltage, and power sensors. In
the table, n designates numbers 0-1.
TABLE 4-6
Power Supply Unit Current, Voltage, and Power Sensors
Sensor Name
Sensor Type
Description
/SYS/PSn/V_IN
Voltage
Power supply n AC input voltage
sensor
/SYS/PSn/V_12V
Voltage
Power supply n 12 volt output sensor
/SYS/PSn/V_3V3
Voltage
Power supply n 3.3 volt output
sensor
/SYS/PSn/P_IN
Power
Power supply n input power sensor
/SYS/PSn/P_OUT
Power
Power supply n output power sensor
/SYS/VPS
Power
Server total input power
consumption sensor
Entity Presence Sensors
TABLE 4-7 describes the entity presence sensors. In the table, n designates numbers
0, 1, 2, etc.
TABLE 4-7
Entity Presence Sensors
Sensor Name
Sensor Type
Description
/SYS/DBP/HDDn/PRSNT
Entity presence
Hard drive device present monitor
/SYS/DBP/PRSNT
Entity presence
Disk backplane present monitor
/SYS/FB/FANn/PRSNT
Entity presence
Fan board; Fan n present monitor
/SYS/MB/Pn/PRSNT
Entity presence
Motherboard; CPU n present
monitor
/SYS/MB/Pn/MRn/PRSNT
Entity presence
Motherboard; CPU n; Memory riser
n present monitor
Chapter 4
Sensors and Indicators Reference Information
25
TABLE 4-7
Entity Presence Sensors (Continued)
Sensor Name
Sensor Type
Description
/SYS/MB/Pn/MRn/Dn/PRSNT
Entity presence
Motherboard; CPU n; Memory riser
n; DIMM n present monitor
/SYS/MB/PCIEn/PRSNT
Entity presence
PCIe card n present monitor
Note - n represents PCIe cards 0-9 or
the cluster controller (cc) card.
/SYS/PSn/PRSNT
Entity presence
Power supply n present monitor
SNMP and PET Message Reference
Information
This section describes Simple Network Management Protocol (SNMP) and Platform
Event Trap (PET) messages that are generated by devices being monitored by Oracle
ILOM.
■
“SNMP Traps” on page 26
■
“PET Event Messages” on page 34
SNMP Traps
SNMP Traps are generated by the SNMP agents that are installed on the SNMP
devices being managed by Oracle ILOM. Oracle ILOM receives the SNMP Traps and
converts them into SNMP event messages that appear in the event log. For more
information about the SNMP event messages that might be generated on your
system, see TABLE 4-8.
26
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4
SNMP Trap Message
Severity and
Description
ILOM Event Message
Sensor Name
Memory Events
sunHwTrapComponentFault
fault.memory.intel.boot-setupinit-failed
fault.memory.intel.boot-retriesfailed
Major; A
component is
suspected of
causing a fault
fault.memory.intel.dimm.none
/SYS/
/SYS/MB
fault.memory.controller.inputinvalid
fault.memory.controller.initfailed
sunHwTrapComponentFaultCl fault.memory.intel.boot-setupeared
init-failed
fault.memory.intel.boot-retriesfailed
Informational; A
component fault
has been cleared
fault.memory.intel.dimm.none
/SYS/
/SYS/MB
fault.memory.controller.inputinvalid
fault.memory.controller.initfailed
Service Processor Events
sunHwTrapComponentFault
fault.chassis.device.misconfig
Major; A
component is
suspected of
causing a fault
fault.sp.failed
sunHwTrapComponentFaultCl fault.chassis.device.misconfig
eared
fault.sp.failed
/SYS/SP
Informational; A
component fault
has been cleared
Environmental Events
sunHwTrapComponentFault
fault.chassis.env.temp.over-fail
sunHwTrapComponentFaultCl fault.chassis.env.temp.over-fail
eared
Chapter 4
Major; A
component is
suspected of
causing a fault
/SYS/
Informational; A
component fault
has been cleared
/SYS/
Sensors and Indicators Reference Information
27
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
Severity and
Description
SNMP Trap Message
ILOM Event Message
sunHwTrapTempCrit
ThresholdExceeded
Lower critical threshold exceeded Major; A
temperature sensor
has reported that its
Upper critical threshold exceeded value has gone
above an upper
critical threshold
setting or below a
lower critical
threshold setting
sunHwTrapTempCritThreshold Lower critical threshold no
Deasserted
longer exceeded
Upper critical threshold no
longer exceeded
Informational; A
temperature sensor
has reported that its
value is in the
normal operating
range
Sensor Name
/SYS/MB/T_OUT
/SYS/DBP/T_AMB
/SYS/MB/T_OUT
/SYS/T_AMB
/SYS/DBP/T_AMB
/SYS/MB/T_OUT
/SYS/DBP/T_AMB
/SYS/MB/T_OUT
/SYS/T_AMB
/SYS/DBP/T_AMB
sunHwTrapTempNonCritThres Upper noncritical threshold
holdExceeded
exceeded
/SYS/MB/T_OUT
Minor; A
temperature sensor /SYS/DBP/T_AMB
has reported that its
value has gone
above an upper
critical threshold
setting or below a
lower critical
threshold setting
sunHwTrapTempOk
Informational; A
/SYS/MB/T_OUT
temperature sensor /SYS/DBP/T_AMB
has reported that its
value is in the
normal operating
range
Upper noncritical threshold no
longer exceeded
sunHwTrapTempFatalThreshol Lower fatal threshold exceeded
dExceeded
Upper fatal threshold exceeded
28
Critical; A
temperature sensor
has reported that its
value has gone
above an upper
fatal threshold
setting or below a
lower fatal
threshold setting
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
/SYS/MB/T_OUT
/SYS/DBP/T_AMB
/SYS/MB/T_OUT
/SYS/T_AMB
/SYS/DBP/T_AMB
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
Severity and
Description
ILOM Event Message
sunHwTrapTempFatalThreshol Lower fatal threshold no longer
d
exceeded
Deasserted
Upper fatal threshold no longer
exceeded
Sensor Name
Informational; A
temperature sensor
has reported that its
value has gone
below an upper
fatal threshold
setting or above a
lower fatal
threshold setting
/SYS/MB/T_OUT
/SYS/DBP/T_AMB
Major; A
component is
suspected of
causing a fault
/SYS/
Informational; A
component fault
has been cleared
/SYS/
Major; A power
supply component
is suspected of
causing a fault
/SYS/PS
Informational; A
power supply
component fault
has been cleared
/SYS/PS
/SYS/MB/T_OUT
/SYS/T_AMB
/SYS/DBP/T_AMB
System Power Events
sunHwTrapComponentFault
fault.chassis.power.missing
fault.chassis.power.overcurrent
fault.chassis.power.inadequate
sunHwTrapComponentFaultCl fault.chassis.power.missing
eared
fault.chassis.power.overcurrent
fault.chassis.power.inadequate
sunHwTrapPowerSupplyFault
fault.chassis.env.power.loss
fault.chassis.power.ac-low-line
fault.chassis.device.wrong
sunHwTrapPowerSupplyFault
Cleared
fault.chassis.env.power.loss
fault.chassis.power.ac-low-line
fault.chassis.device.wrong
Chapter 4
Sensors and Indicators Reference Information
29
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
ILOM Event Message
sunHwTrapPowerSupplyError
Assert
Severity and
Description
Major; A power
supply sensor has
detected an error
Deassert
30
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Sensor Name
/SYS/PWRBS
/SYS/PSn/
V_IN_ERR
/SYS/PSn/
V_IN_WARN
/SYS/PSn/
V_OUT_ERR
/SYS/PSn/
I_OUT_ERR
/SYS/PSn/
I_OUT_WARN
/SYS/PSn/T_ERR
/SYS/PSn/
T_WARN
/SYS/PSn/
FAN_ERR
/SYS/PSn/
FAN_WARN
/SYS/PSn/ERR
/SYS/PSn/
V_OUT_OK
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
ILOM Event Message
sunHwTrapPowerSupplyOk
Deassert
Severity and
Description
Informational; A
power supply
sensor has returned
to its normal state
Assert
sunHwTrapComponentError
Sensor Name
/SYS/PWRBS
/SYS/PSn/
V_IN_ERR
/SYS/PSn/
V_IN_WARN
/SYS/PSn/
V_OUT_ERR
/SYS/PSn/
I_OUT_ERR
/SYS/PSn/
I_OUT_WARN
/SYS/PSn/T_ERR/
/SYS/PSn/
T_WARN
/SYS/PSn/
FAN_ERR
/SYS/PSn/
FAN_WARN
/SYS/PSn/ERR
/SYS/PSn/
V_OUT_OK
ACPI_ON_WORKING ASSERT
ACPI_ON_WORKING
DEASSERT
Major; A sensor has /SYS/ACPI
detected an error
ACPI_SOFT_OFF ASSERT
ACPI_SOFT_OFF DEASSERT
Entity Presence Events
UNKNOWN
ENTITY_PRESENT ASSERT
Informational
ENTITY_PRESENT DEASSERT
ENTITY_ABSENT ASSERT
ENTITY_ABSENT DEASSERT
ENTITY_DISABLED ASSERT
ENTITY_DISABLED DEASSERT
Chapter 4
/SYS/MB/Pn/
PRSNT
/SYS/MB/Pn/MRn/
PRSNT
/SYS/MB/PCIEn/
PRSNT
/SYS/MB/
PCIE_CC/PRSNT
Sensors and Indicators Reference Information
31
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
ILOM Event Message
Severity and
Description
Sensor Name
Fans, Hard Drives, and Physical Security Events
sunHwTrapComponentFault
fault.chassis.device.fan.columnfail
fault.security.enclosure-open
sunHwTrapComponentFaultCl fault.chassis.device.fan.columneared
fail
fault.security.enclosure-open
UNKNOWN
Assert
Major; A
component is
suspected of
causing a fault
/SYS
Informational; A
component fault
has been cleared
/SYS/
Informational
/SYS/MB/PCIEn/
WIDTH
/SYS/ESMR/ESM/
FAULT
Deassert
sunHwTrapSecurityIntrusion
CHASSIS_INTRUSION ASSERT
CHASSIS_INTRUSION
DEASSERT
32
Major; An intrusion /SYS/INTSW
sensor has detected
that someone may
have physically
tampered with the
system
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
Severity and
Description
ILOM Event Message
Sensor Name
sunHwTrapFanSpeedCritThres Lower critical threshold exceeded Major; A fan speed /SYS/FB/FANn/
holdExceeded
sensor has reported TACH
that its value has
gone above an
upper critical
threshold setting or
below a lower
critical threshold
setting
sunHwTrapFanSpeedCritThres Lower critical threshold no
holdDeasserted
longer exceeded
Informational; A
fan speed sensor
has reported that its
value has gone
below an upper
critical threshold
setting or above a
lower critical
threshold setting
sunHwTrapFanSpeedFatalThre Lower fatal threshold exceeded
sholdExceeded
Critical; A fan
speed sensor has
reported that its
value has gone
above an upper
fatal threshold
setting or below a
lower fatal
threshold setting
sunHwTrapFanSpeedFatalThre Lower fatal threshold no longer
sholdDeasserted
exceeded
Informational; A
fan speed sensor
has reported that its
value has gone
below an upper
fatal threshold
setting or above a
lower fatal
threshold setting
System Chassis and I/O Events
Chapter 4
Sensors and Indicators Reference Information
33
TABLE 4-8
SNMP Traps and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
SNMP Trap Message
ILOM Event Message
sunHwTrapComponentFault
fault.chassis.boot.ipmi-init-failed
fault.io.quickpath.qpirc-initfailed
Severity and
Description
Sensor Name
Major; A
component is
suspected of
causing a fault
/SYS/
Informational; A
component fault
has been cleared
/SYS/
fault.io.quickpath.qpirc-failed
fault.io.quickpath.mrc-failed
sunHwTrapComponentFaultCl fault.chassis.boot.ipmi-init-failed
eared
fault.io.quickpath.qpirc-initfailed
fault.io.quickpath.qpirc-failed
fault.io.quickpath.mrc-failed
PET Event Messages
Platform Event Trap (PET) event messages are generated by systems with Alert
Standard Format (ASF) or an IPMI baseboard management controller. The PET
events provide advance warning of possible system failures. For more information
about the PET event messages that might occur on your system, see TABLE 4-9.
34
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
TABLE 4-9
PET Messages and Corresponding Oracle ILOM Events for Sun Server X2-4
PET Message
ILOM Event Message
Severity and Description
Sensor Name
petTrapACPIPowerStateS5G2S
oftOffAssert
SystemACPI
'ACPI_ON_WORKING'
Informational; System
ACPI Power State
S5/G2 (soft-off) was
asserted
/SYS/ACPI
petTrapACPIPowerStateS5G2S
oftOffDeassert
System ACPI Power State :
ACPI : S5/G2: soft-off :
Deasserted
Informational; System
ACPI Power State
S5/G2 (soft-off) was
deasserted
petTrapACPIPowerStateS0G0
WorkingAssert
System ACPI Power State :
ACPI : S0/G0: working :
Asserted
Informational; System
ACPI Power State
S0/G0 (working)
petTrapACPIPowerStateS0G0
WorkingDeassert
System ACPI Power State :
ACPI : S0/G0: working :
Deasserted
Informational; System
ACPI Power State
S0/G0 (working) was
deasserted
petTrapPowerSupplyStateAsse
rtedAssert
PowerSupply sensor
DEASSERT
Informational; Power
/SYS/PSn/
Supply is connected to V_OUT_OK
AC Power
/SYS/PSn/
V_IN_ERR
Warning; Power
Supply is disconnected /SYS/PSn/
V_IN_WARN
from AC Power
/SYS/PSn/
V_OUT_ERR
/SYS/PSn/
I_OUT_ERR
/SYS/PSn/
I_OUT_WARN
/SYS/PSn/T_ERR
/SYS/PSn/
T_WARN
/SYS/PSn/
FAN_ERR
/SYS/PSn/
FAN_WARN
/SYS/PSn/ERR
System Power Events
petTrapPowerSupplyStateDeas PowerSupply sensor ASSERT
sertedAssert
Chapter 4
Sensors and Indicators Reference Information
35
TABLE 4-9
PET Messages and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
PET Message
ILOM Event Message
Severity and Description
Sensor Name
Entity Presence :
PCIE1/PRSNT : Present :
Asserted
Informational; The
/SYS/PCIEn/
Entity identified by the PRSNT
Entity ID is present
/SYS/PCIE_CC/
PRSNT
Entity Presence Events
petTrapEntityPresenceEntityPr
esentAssert
petTrapEntityPresenceEntityAb Entity Presence :
sentDeassert
PCIE1/PRSNT : Absent :
Deasserted
petTrapEntityPresenceEntityAb Entity Presence :
sentAssert
PCIE1/PRSNT : Absent :
Asserted
Informational; The
Entity identified by the
Entity ID is absent
petTrapEntityPresenceEntityPr
esentDeassert
Informational; The
Entity identified by the
Entity ID for the
sensor is absent
Entity Presence :
PCIE1/PRSNT : Present :
Deasserted
petTrapEntityPresenceEntityDi Entity Presence :
sabledAssert
PCIE1/PRSNT : Disabled :
Asserted
petTrapEntityPresenceEntityDi Entity Presence :
sabledDeassert
PCIE1/PRSNT : Disabled :
Deasserted
/SYS/PCIE4/
PRSNT
/SYS/PCIE6/
PRSNT
/SYS/PCIE_CC/
Informational; The
Entity identified by the PRSNT
Entity ID is present
and has been enabled
Informational; The
Entity identified by the
Entity ID is present,
but has been disabled
petTrapEntityPresenceDeviceIn Entity Presence : PS0/PRSNT :
sertedAssert
DevicePresent
Informational; A
device is present or
has been inserted
petTrapEntityPresenceDeviceR
emovedAssert
Informational; A
device is absent or has
been removed
36
Entity Presence : PS0/PRSNT :
DeviceAbsent
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
/SYS/PSn/PRSNT
/SYS/FB/FANn/
PRSNT
/SYS/DBP/HDDn/
PRSNT
TABLE 4-9
PET Messages and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
PET Message
ILOM Event Message
Severity and Description
Sensor Name
Environmental Events
petTrapTemperatureUpperNon Temperature Upper non-critical Major; Temperature
/SYS/MB/T_OUT
RecoverableGoingLowDeassert threshold has been exceeded
has decreased below
/SYS/DBP/T_AMB
upper non-recoverable /SYS/T_AMB
threshold
petTrapTemperatureUpperCriti Temperature Lower non-critical Warning; Temperature
calGoingLowDeassert
threshold has been exceeded
has decreased below
upper critical
threshold
petTrapTemperatureUpperNon Temperature Lower non-critical Critical; Temperature
RecoverableGoingHigh
threshold no longer exceeded
has decreased below
upper non-recoverable
threshold
petTrapTemperatureUpperCriti Temperature Lower fatal
calGoingHigh
threshold has been exceeded
Major; Temperature
has increased above
upper critical
threshold
Fans, Hard Drives, and Physical Security Events
petTrapPhysicalSecurityChassi
sIntrusionStateDeassertedAsse
rt
Physical Security : INTSW :
State Deasserted
Informational; Physical /SYS/INTSW
security: chassis
intrusion alarm cleared
petTrapPhysicalSecurityChassi
sIntrusionStateAssertedAssert
Physical Security : INTSW :
State Asserted
Warning; Physical
security breach: chassis
intrusion
petTrapFanLowerCriticalGoing Fan Lower fatal threshold has
Low
been exceeded
Major; Fan speed has
/SYS/FB/FANn/
decreased below lower TACH
critical threshold
petTrapFanLowerCriticalGoing Fan Lower fatal threshold no
HighDeassert
longer exceeded
Warning; Fan speed
has increased above
lower critical threshold
Chapter 4
Sensors and Indicators Reference Information
37
TABLE 4-9
PET Messages and Corresponding Oracle ILOM Events for Sun Server X2-4 (Continued)
PET Message
ILOM Event Message
Severity and Description
Sensor Name
petTrapDriveSlotDriveFaultAs
sert
Drive Slot :
DBP/HDD0/STATE : Drive
Fault : Asserted
Critical; HDD Fault
has been detected. A
corresponding HDD
Fault LED is ON
DBP/HDDn/
STATE
petTrapDriveSlotDriveFaultDe
assert
Drive Slot :
DBP/HDD0/STATE : Drive
Fault : Deasserted
Informational; HDD
Fault has been cleared.
An HDD Fault LED
which was ON is now
OFF
petTrapDriveSlotPredictiveFail Drive Slot :
ureAssert
DBP/HDD0/STATE :
Predictive Failure : Asserted
Major; HDD Predictive
Failure has been
detected
petTrapDriveSlotReadyToRem
oveAssert
Drive Slot :
DBP/HDD0/STATE : Hot
Spare : Asserted
Informational: A drive
has been unmounted
and is ready to be
physically removed. A
corresponding OK-toRemove LED is ON
petTrapDriveSlotReadyToRem
oveDeassert
Drive Slot :
DBP/HDD0/STATE : Hot
Spare : Deasserted
Informational; A drive
is no longer ready to
be physically removed.
It has either been
removed or mounted
again. A
corresponding OK-toRemove LED is OFF
petTrapDriveSlotPredictiveFail Drive Slot :
ureDeassert
DBP/HDD0/STATE :
Predictive Failure : Deasserted
38
Informational; Hard
Disk Predictive Failure
state has been cleared
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
CHAPTER
5
Getting Server Firmware and
Software
This section explains the options for accessing server firmware and software.
■
“Firmware and Software Updates” on page 39
■
“Firmware and Software Access Options” on page 40
■
“Available Software Release Packages” on page 40
■
“Accessing Firmware and Software” on page 41
■
“Installing Updates” on page 45
Firmware and Software Updates
Firmware and software, such as hardware drivers and tools for the server, are
updated periodically. These are made available as a software release. The software
release is a set of downloads (patches) that includes all available firmware, hardware
drivers, and utilities for the server. All these have been tested together. The ReadMe
document that is included with the download explains what has changed and what
has not changed from the prior software release.
You should update your server firmware and software as soon as possible after the
software release becomes available. Software releases often include bug fixes, and
updating ensures that your server software is compatible with the latest server
firmware and other component firmware and software.
The ReadMe file in the download package contains information about the updated
files in the download package, as well as bugs that are fixed with the current release.
The product notes also provide information about which server software versions
are supported.
39
Firmware and Software Access Options
Use one of the following options to obtain the latest set of firmware and software for
your server:
■
Oracle Hardware Installation Assistant – Oracle Hardware Installation Assistant
is a factory-installed feature for the Sun Server X2-4 that allows you to easily
update server firmware and software.
■
For more information about Oracle Hardware Installation Assistant, refer to the
Oracle Hardware Installation Assistant 2.5 User’s Guide for x86 Servers at
http://www.oracle.com/pls/topic/lookup?ctx=hia.
■
My Oracle Support – All system firmware and software are available from the
My Oracle Support web site.
For more information about what is available on the My Oracle Support web site,
see http://support.oracle.com.
For instructions on how to download software releases from My Oracle Support,
see “Download Firmware and Software Using My Oracle Support” on page 41.
■
Physical Media Request (PMR) – You can request a DVD that contains any of the
downloads (patches) that are available from My Oracle Support.
For information see, “Requesting Physical Media” on page 42.
Available Software Release Packages
Downloads on My Oracle Support are grouped by product family, then product,
then version. The version contains one or more downloads (patches).
For servers and blades, the pattern is similar. The product is the server. Each server
contains a set of releases. These releases are not true software product releases, but
rather are releases of updates for the server. These updates are called software
releases and comprise several downloads, all tested together. Each download
contains firmware, drivers, or utilities.
My Oracle Support has the same set of download types for this server family as
shown in the following table. These can also be requested through a physical media
request (PMR).
40
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
When to Download This
Package
Package Name
Description
X4470 M2 SERVER SW 1.3 –
ILOM_AND_BIOS
Oracle ILOM and BIOS
You need the latest
platform firmware.
X4470 M2 SERVER SW 1.3 –
ORACLE_HARDWARE_INSTAL
LATION_ASSISTANT
Oracle Hardware
Installation Assistant
recovery and ISO update
image.
You need to manually
recover or update Oracle
Hardware Installation
Assistant.
X4470 M2 SERVER SW 1.3 –
TOOLS_DRIVERS_AND_FIRMW
ARE_DVD
Includes the tools and
drivers and platform
firmware. This DVD
image does not include
Oracle VTS.
You need to update a
combination of system
firmware and OS-specific
software.
X4470 M2 SERVER SW 1.0 DIAGNOSTICS
Oracle VTS diagnostics
image.
You need the Oracle VTS
diagnostics image.
Accessing Firmware and Software
This section covers instructions for downloading or requesting software release files.
See:
■
“Download Firmware and Software Using My Oracle Support” on page 41
■
“Requesting Physical Media” on page 42
▼ Download Firmware and Software Using My
Oracle Support
1. Go to the following web site: http://support.oracle.com.
2. Sign in to My Oracle Support.
3. At the top of the page, click the Patches and Updates tab.
The Patches and Updates screen appears.
4. In the Search screen, click Product or Family (Advanced).
The screen appears with search fields.
Chapter 5
Getting Server Firmware and Software
41
5. In the Product field, select the product from the drop-down list.
Alternatively, type a full or partial product name (for example, Sun Server X2-4)
until a match appears.
6. In the Release field, select a software release from the drop-down list.
Expand the folders to see all available software releases.
7. Click Search.
The software release comprises a set of downloads (patches).
8. To select a patch, click the check box next to the patch name (you can select
more than one patch).
A pop-up action panel appears. The panel contains several action options.
9. To download the update, click Download in the pop-up panel.
The download begins automatically.
Requesting Physical Media
If your processes do not allow downloads from Oracle web sites, you can access the
latest software release through a physical media request (PMR).
The following table describes the high-level tasks for making a physical media
request and provides links for further information.
Description
Link
Gather information you will need to
provide for the request.
“Gathering Information for the Physical Media
Request” on page 42
Make the physical media request either
online or by calling Oracle Support.
“Request Physical Media (Online)” on page 43
“Request Physical Media (By Phone)” on
page 44
Gathering Information for the Physical Media
Request
You must have a warranty or support contract for your server in order to make a
physical media request (PMR).
Before you make the PMR, gather the following information:
42
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
■
■
Obtain product name, software release version, and patches required. It will be
easier to make the request if you know the latest software release and the name of
the download packages (patches) that you are requesting.
■
If you have access to My Oracle Support – Follow the instructions in “Download
Firmware and Software Using My Oracle Support” on page 41 to determine the
latest software release and view available downloads (patches). After viewing
the list of patches, you can navigate away from the Patch Search Results page,
if you do not want to continue with the download steps.
■
If you do not have access to My Oracle Support – Use the information in “Available
Software Release Packages” on page 40 to determine which packages you
want, then request those packages for the latest software release.
Have the shipping information ready. You will need to provide a contact, phone
number, email address, company name, and shipping address as part of the
request.
▼ Request Physical Media (Online)
Gather the information described in “Gathering Information for the Physical Media
Request” on page 42 before making the request.
1. Go to the following web site: http://support.oracle.com.
2. Sign in to My Oracle Support.
3. Click on the Contact Us link in the upper right corner of the page.
4. In the Request Description section, fill in the following:
a. In the Request Category drop-down menu, select the following:
Software and OS Media Requests
b. In the Request Summary field, type: PMR for latest software release
for Sun Server X2-4.
5. In the Request Details section, answer the questions shown in the following
table:
Question
Your Answer
Is this a physical software media shipment
request?
Yes
Which product line does the media request
involve?
Sun Products
Are you requesting a required password
for a patch download?
No
Chapter 5
Getting Server Firmware and Software
43
Question
Your Answer
Are you requesting a patch on CD/DVD?
Yes
If requesting a patch on CD/DVD, please
provide the patch number and
OS/platform?
Enter the patch number for each download
that you want from the software release.
List the product name and version
requested for the physical media
shipment?
Product Name: Sun Server X2-4
Version: Latest software release number
What is the OS/platform for the requested
media?
If you are requesting OS-specific downloads,
specify the OS here. If you are requesting
system firmware only, enter Generic.
Are any languages required for this
shipment?
No
6. Fill in the Ship-To contact, phone number, email address, company name, and
shipping address information.
7. Click Next.
8. In the Upload Files, Relevant Files screen, click next.
You do not need to supply any information.
9. In the Related Knowledge screen, review Knowledge Articles applicable to
your request.
10. Click Submit.
▼ Request Physical Media (By Phone)
Gather the information described in “Gathering Information for the Physical Media
Request” on page 42 before making the request.
1. Call Oracle support, using the appropriate number from the Oracle Global
Customer Support Contacts Directory at:
http://www.oracle.com/us/support/contact-068555.html
2. Tell Oracle support that you want to make a physical media request (PMR) for
the Sun Server X2-4.
44
■
If you are able to access the specific software release and patch number
information from My Oracle Support, provide this information to the support
representative.
■
If you are unable to access the software release information, request the latest
software release for the Sun Server X2-4.
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Installing Updates
The following sections provide information about installing firmware and software
updates:
■
“Installing Firmware” on page 45
■
“Installing Hardware Drivers and OS Tools” on page 46
Installing Firmware
Updated firmware can be installed using one of the following:
■
Oracle Hardware Installation Assistant – Oracle Hardware Installation Assistant
can download and install the latest firmware from Oracle.
For more information about Oracle Hardware Installation Assistant, refer to the
Oracle Hardware Installation Assistant 2.5 User’s Guide for x86 Servers at:
http://www.oracle.com/pls/topic/lookup?ctx=hia.
■
Oracle Enterprise Manager Ops Center – Ops Center Enterprise Controller can
automatically download the latest firmware from Oracle, or firmware can be
loaded manually into the Enterprise Controller. In either case, Ops Center can
install the firmware onto one or more servers, blades, or blade chassis.
For more information, go to:
http://www.oracle.com/us/products/enterprisemanager/044497.html.
■
Oracle Hardware Management Pack – The fwupdate CLI Tool within the Oracle
Hardware Management Pack can be used to update firmware within the system.
For more information, refer to the Oracle Hardware Management Pack
Documentation Library at:
http://www.oracle.com/pls/topic/lookup?ctx=ohmp.
■
Oracle ILOM – Oracle ILOM and BIOS firmware are the only firmware that can
be updated using either the Oracle ILOM web interface or the command-line
interface.
For more information, refer to the Oracle Lights Out Manager (ILOM) 3.0
Documentation Library at:
http://www.oracle.com/pls/topic/lookup?ctx=ilom30.
You can access the Oracle Integrated Lights Out Manager (ILOM) 3.1
Documentation Library at:
http://www.oracle.com/pls/topic/lookup?ctx=ilom31.
Chapter 5
Getting Server Firmware and Software
45
Installing Hardware Drivers and OS Tools
Updated hardware drivers and operating system (OS)-related tools, such as Oracle
Hardware Management Pack, can be installed using one of the following:
■
Oracle Enterprise Manager Ops Center
For more information, go to:
http://www.oracle.com/us/products/enterprisemanager/044497.html.
■
Other deployment mechanisms, such as JumpStart, KickStart, or third-party
tools.
For more information, refer to your operating system documentation.
46
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
Index
A
Alert Standard Format (ASF), 34
B
BIOS
firmware versions supported, 9
C
clearing faults
using Oracle ILOM, 17
CLI Tools, in Hardware Management Pack, 4
F
fault management
clearing faults, 17
determining faults
using Oracle ILOM CLI, 17
using Oracle ILOM web interface, 17
L
low line AC override policy, 14
M
management tasks
common, which tools support, 2
memory controllers
throttling, 13
O
Oracle Enterprise Manager Ops Center, 1
Oracle Hardware Installation Assistant
overview, 5
Oracle Hardware Management Pack
advantages, 4
overview, 4
using the CLI Tools, 4
Oracle ILOM
firmware versions supported, 9
overview, 3
Oracle Integrated Lights Out Manager (Oracle
ILOM)
advantages, 3
detecting server problems and clearing faults, 16
documents, 7
features supported on x86 Oracle servers, 10
integrating with third-party products, 3
local host interconnect property, 14
power policies supported for Oracle x86
servers, 12
sideband management, 12
P
Platform Event Trap (PET), 26
event messages, 34
power management policy
low line AC override policy, 14
power supply unit
throttling, 13
Preboot Menu, 16
Q
quick reference
for common management tasks, 2
47
S
Sensors, 21
sensors
components, 21
entity presence, 25
fan, 24
indicators, 22
power, 25
power supply, 23
security, 24
temperature, 23
serial port
setup requirements, 16
Simple Network Management Protocol (SNMP), 26
event messages, 26
SNMP traps, 26
T
throttling
memory controllers, 13
power supply units, 13
48
Oracle ILOM 3.1 Supplement for Sun Server X2-4 • September 2012
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