Scope RIE User Guide

Scope RIE User Guide
I n t er to n s c o p e
USER GUIDE - RIE
S460-D S460-D Open
S460-D HPG
S660-D S660-D Open
S660-D HPG
Thank you for selecting an Interton hearing system. We are proud of our hearing products and are
confident you have chosen one of the best products available. Please familiarize yourself with the
information in this guide. It contains important instructions for proper use and care, technical performance information, and other general information about your hearing system. Your hearing system
has been adjusted to your particular hearing loss. Your hearing healthcare professional will explain
these adjustments and the special features of your particular model.
Becoming Accustomed to Amplification
While purchasing a hearing system is a major step, it is only one step in a process toward more
comfortable hearing. Successfully adapting to the amplification your hearing system provides takes
time and consistent use.
You will enjoy more benefits from your Interton hearing system by taking the following actions:
• Wear the system regularly in order to get comfortable with using it.
• Begin by wearing your system for short periods of time in quiet environments.
• As you get more comfortable with the system, increase the wearing time and wear your hearing
system in multiple types of listening environments.
It may take as long as several months for your brain to get used to all the “new” sounds around you.
Following these suggestions will give your brain time to learn how to interpret amplification and
increase the benefits you get from using an Interton hearing system.
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Contents
Your Hearing System
On/Off Function
Power-on Delay
Stand-By Mode
Volume Control
Changing Memory Programs
Dual Microphone System
Proper Placement in the Ear
Using the Telephone Telecoil
Cellular Phone and
Hearing Instrument Compatibility
Using Assistive Listening Systems
Removing/Inserting the Battery
Low Battery Warning
Battery Safety
Cleaning the Instrument
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6
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7
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10
14
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15
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18
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Cleaning the Microphone Sound Inlets
Cleaning the Receiver Dome and Tube
Cleaning the Earmould
Changing the Dome
Earwax Management
When the Hearing System Is Not in Use
Things that Can Damage
Your Hearing System
Moisture
Temperature Extremes
Rough Treatment
Corrosive Substances
General Warnings
Solving Small Problems
General Precautions Hearing Instrument Identification
Repairs
Technical Specifications
Notes
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Receiver Tube
(Tube)
Microphone 1
(Sound Inlet)
Manufacturer
Volume Control
Microphone 2
(Sound Inlet)
Memory
Selector
Model
SX60-D
Receiver
(Sound Outlet))
INTERTON
Dome
XXXXXXXX
Serial Number
Earmould
Battery Compartment and On/Off switch
Battery Door and
On/Off switch
Scope 4/Scope 6 Receiver In-the-Ear (RIE)
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On/Off Function
The door to the battery compartment serves as the
On/Off switch for your hearing instrument. When the
door is fully closed, the instrument is on. To turn the
instrument off, press the tab on the base of the
instrument with your fingertip until the battery door
snaps partly open, then put your fingernail under the
nail grip and pull gently to open it completely.
Stand-By Mode
Stand-by mode reduces battery consumption since only a small amount of power is
used. When in stand-by mode, the hearing instrument will not deliver sound to the ear.
You can put the instrument into stand-by mode by holding down the Memory Selector
for more than one second. You will hear a series of beeps, indicating that the instrument
is now in stand-by mode.
Tip: To reduce battery consumption,
turn the instrument off when it is not in use.
Volume Control
Your hearing system is equipped with a toggle volume control.
Simply press the toggle up to increase the volume, or down to
decrease the volume.
For each volume step, you will hear a beep signal indicating the
change. The loudness of the beeps will increase as you turn
the volume up and decrease as you turn it down. If you reach
the upper or lower limit of the volume control range, there will
be a different type of beep signal with a lower pitch.
Power-on delay
Power-on delay allows you to insert the instrument
in your ear without the hearing instru­ment squealing.
It delays the switch-on time by 10 seconds after closing the battery compartment. A
beep each second is presented during this time.
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To return to functional mode, simply press the Memory Selector once.
volume control
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Changing Memory Programs
Hearing instrument memories are used to store settings optimal memory selector
in different listening situations. Your hearing healthcare professional may have programmed multiple memories into your hearing
instruments to accommodate your lifestyle needs.
For future reference, ask your hearing health professional to fill in
your memory program information on the notes page at the back
of this guide.
Whenever the hearing instrument is turned on, Memory 1 is auto­matically activated. Memories can then be selected by pushing the Memory Selector button on the instrument.
Your hearing instrument may have up to 4 programs.
Special tones will indicate which memory has been activated. One tone will sound when
Memory 1 is activated, two tones will sound when Memory 2 is activated, etc. Memories
are always activated in sequence, for example, with three memories: 1 to 2, 2 to 3, 3 to 1.
Consult your hearing healthcare professional if the memory programs in your hearing
instruments need to be reconfigured.
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Dual microphone system
If you want to listen to a person in a noisy environment, the microphones in your hearing
instrument can help you to concentrate on the speech. If the microphones are in the directional mode the background noise will be attenuated. In this mode the sounds in front
of you will be enhanced, so you can hear better the speech of the person you look at.
Your hearing care practitioner can program the device in the required modes.
Depending on your hearing instrument and the setting chosen by you and your hearing
care practitioner switching to and from directional mode can be done automatically.
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Proper Placement in the Ear
Inserting the Receiver Dome and RIE Instrument:
• With the battery door open (the off position), hold your hearing instrument by the
tube, right where it bends.
• Hang the instrument over the top of your ear so that the housing portion is behind
your ear and the dome is in front.
• Push the receiver dome into your ear until it sits comfortably and the tube lies flat
against the side of your head. Note: When the receiver dome is placed correctly,
you should not see the tube sticking out when looking directly into a mirror.
• If you have not already turned on your hearing instrument, switch it on by closing
the battery door.
If you need further help, your hearing healthcare professional will be glad to show you
how to insert your hearing instrument correctly.
Note: If your hearing instrument irritates your ear in any way and prevents you from
wearing your hearing instrument, please contact your hearing healthcare professional.
Never attempt to modify the shape of your hearing instrument yourself.
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Inserting the Standard Earmould and RIE Instrument:
• With the battery door half open (Off position), put your earmould between your thumb and index finger and position
its “point” in your ear canal. Now, slide the earmould all
the way into your ear with a gentle, twisting movement.
Removal
To remove the hearing instrument from your ear, simply pull the tube outward with your
thumb and forefinger. Consult your hearing healthcare professional if you have difficulty
removing the hearing instrument.
• Place the hearing instrument behind your ear. Move the
earmould up and down and press gently to ensure it is
positioned correctly in the ear. You will feel when the earmould is positioned correctly.
• Switch on your hearing aid.
Tip: Insertion of the earmould can be easier if you gently pull
your ear backward with your other hand. Opening and closing
your mouth while inserting may also be helpful.
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Using the Telephone While Wearing your Hearing System
Close proximity to a telephone can sometimes cause hearing instruments to make a squealing sound, also known as feedback.
To reduce the potential for this problem, your system is equipped
with a feedback management system, which greatly reduces the
chance of feedback. Further measures to avoid feedback include
position­ing the phone close to the hearing instrument, but not
directly on the instrument. If there is feedback, it may take a few
seconds for the instrument’s signal processing to adapt. This
technique may require practice.
The Telecoil Feature
Your hearing system has a built-in telecoil, and your hearing healthcare professional may
have programmed one of your listening programs to take advantage of it. When a telecoil
is activated, the hearing instrument will only detect and process sounds coming from the
telephone.
To activate the telecoil you will need to use the memory selector to activate the appropriate memory.
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To use the telephone while the telecoil is activated, position the telephone near, but not
directly on the instrument. You may need to re-position to find the best reception.
Cellular Phone and Hearing Instrument Compatibility
Hearing instrument performance with cellular phones may vary based on the individual
hearing system or the cell phone being used. If your hearing system and cell phone are
not compatible you may experience a buzzing or clicking noise while using the two in
conjunction. If this is the case with your current hearing system and cell phone, consult
with your hearing healthcare professional to see if there are options to improve the sound
quality.
Measures you can take to prevent this situation:
• When purchasing a hearing system, be sure to test it with your existing phone to
determine compatibility.
• When shopping for a new cell phone, be sure to test it with your hearing system
before purchasing.
For additional guidance, please consult your cell phone provider.
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Using Assistive Listening (Tele-Loop) Systems
Many gathering places are equipped with assistive listening (tele-loop) systems, for
example, in schools, theaters and houses of worship. To take advantage of a tele-loop
system, select the telecoil program. When the telecoil program has been selected, you
will be able to hear a clean sound signal via the tele-loop system. If the instrument goes
dead in the telecoil program, this may be because the loop system is not operating.
Removing/Inserting the Battery
Open the battery compartment completely by pressing the
tab on the base of the instrument with your fingertip until the
battery door snaps partly open, then put your fingernail under
the nail grip and pull gently to open it completely. Remove the
used battery from the battery compartment.
If a school, theater or house of worship does not have a tele-loop system, try and sit as
close as possible to the front and use one of the microphone programs.
Tip: Hold the instrument over a table or a soft surface in case
the battery falls out.
Remove the film from a new battery and place the new battery
into the battery compartment, matching the plus (+) sign on flat
side of the battery to the plus sign in the battery compartment. A magnifying glass and
good lighting may be helpful in seeing these small markings.
The correct battery size for your RIE instruments is a 10A. For future reference, enter this
information on the note page at the back of this guide.
Close the battery compartment tightly but do not use force - it should close very easily.
Your hearing system should now be on.
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Tip: Removing the battery when the instrument is not being worn will help prevent corrosion of the battery contacts. Corrosion can decrease efficiency, causing excessive
battery consumption.
Note: A weak battery will cause reduced system performance.
Low Battery Warning
Your hearing system features a Low Battery Warning function to give you notice when
your battery is getting low.
The instrument will signal when the battery power decreases to a certain level, and will
continue beeping until the instrument automatically switches off.
Tip: It is helpful to keep spare batteries with you in case you need them.
Battery Safety
• Dispose of used batteries properly.
• Keep batteries out of reach of children or persons with diminished mental capacity.
• Keep batteries away from pets.
• Do not place batteries in your mouth. If a battery has been swallowed,
consult a physician immediately.
To prevent batteries from leaking or exploding:
• Do not expose batteries to temperature extremes.
• Do not dispose of batteries in fire.
• Do not attempt to recharge batteries which are not specifically designated
rechargeable, or reverse a battery’s polarity.
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Cleaning the Instrument
The surfaces of your instruments should be cleaned after
every use. Use a soft cloth to remove dirt, dust, earwax and
residue from cosmetics or colognes. Keeping the instruments
as clean as possible will help avoid costly repairs.
Only use cleaning products recommended by your hearing
healthcare professional. Please refer to “Things that Can Damage Your Hearing System” for more information.
Cleaning the Microphone Sound Inlets
Refer to the diagrams on page 4 to locate the sound inlets on
the hearing instrument.
Keeping the sound inlets clean will allow the microphones to function properly. Use
the soft brush provided with your hearing instruments to remove dust or other debris
from the sound inlets.
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Cleaning the Receiver Dome and Tube
If you have a receiver dome and tube, they should be cleaned
regularly.
Use a damp cloth to clean the receiver dome and tube on the
outsides. If you notice excessive earwax build-up, please contact your hearing healthcare professional. Improper cleaning
may result in damage to your hearing instrument.
Do not submerge or rinse the receiver dome and tube with water,
as this would be harmful to the instrument’s electronics.
Please contact your hearing healthcare professional to change the tube if it becomes
stiff or brittle.
Note: Your hearing instruments have been equipped with filters. For more information,
please refer to the “Earwax Management” section.
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Cleaning the Earmould (if applicable)
First, remove the earmould from the receiver unit. Use luke­
warm water to clean the earwax off the earmould (Never clean
the receiver unit with water!) If earwax is stuck in the sound
canal of the earmould, the cleaning loop or a syringe with luke­
warm water can easily be used to “push” the earwax out.
Be sure to thoroughly dry the earmould before reconnecting it
to the hearing aid. Blow gently through it to remove moisture
trapped inside.
Changing the Dome
We recommend that you have your hearing healthcare professional change the dome
for you if it becomes stiff or brittle. If he or she instructs you to change the dome
yourself, make sure that it is securely fastened to the receiver before inserting it into
your ear. A failure to change the dome in accordance with the instructions that follow
could result in injury.
The receiver unit should be changed by your hearing healthcare professional if the tube
becomes stiff or brittle.
How to Mount a Dome (Open Dome or Tulip-Dome)
A dome is mounted by pushing it over the end of the receiver
tube. Be sure to push the dome down onto the receiver as
much as possible to ensure that it stays on the receiver.
Note: Your hearing instruments have been equipped with filters. For more information,
please refer to the “Earwax Management” section.
Note: If you experience difficulties with mounting of the Dome,
consult your hearing healthcare professional.
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Preparing a Tulip-Dome for Insertion
The Tulip-Dome must be correctly configured before insertion. The Tulip-Dome consists
of two “leaves” and it is important that the largest “leaf” is the outermost “leaf” (figure 3).
This can easily be done by pushing the “leaves” away from the Tube with your finger
(figure 1). This will make the large “leaf” bend forward. Then you push it back and it
will be placed on top of the smaller “leaf” (figure 2). Now the Tulip-Dome is ready for
insertion (figure 3).
Earwax Management
Hearing systems are susceptible to damage or poor performance from earwax. If
appro­priate, your hearing health professional will have selected and installed an ear­wax
management system on your instruments.
You will need to discuss with your hearing healthcare professional how to use the
particular earwax management system selected. For future reference, enter this infor­
mation on the service page at the back of this guide.
Note: If the hearing system seems to have lost power because it is not loud enough and
changing the batteries does not help, the filters may be blocked and need to be changed.
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When the Hearing System Is Not in Use
To protect your hearing system when it is not in use, always store it inside its carrying
case. When storing the hearing system for a prolonged period of time, remove the
battery to prevent damage from corrosion.
Things that Can Damage Your Hearing System
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Keep in mind that some of your day-to-day routines require that you remove your
hearing system.
Moisture
Avoid getting moisture in the hearing system. It should not be worn in the shower, bath,
or sauna. Do not submerge the instrument in water or other liquids.
If perspiration or humidity is an issue, you may find it beneficial to use a drying kit specially designed for hearing systems. To prevent damage, only use drying kits that are
approved by your hearing healthcare professional.
Temperature Extremes
Do not expose your hearing system to extremes of heat.
Some typical situations to avoid:
• Do not wear your hearing system when using a hair dryer.
• Do not leave your hearing system in your car or in direct sunlight.
• Do not attempt to dry your hearing system in any device other than an approved
drying kit.
Rough Treatment
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Protect your hearing system from rough treatment by storing it in the provided carrying
case when it is not in use.
Corrosive Substances
• Non-Approved Cleaning Solutions - If you use cleaning products, only use those
recommended by your hearing healthcare professional, as housing can be damaged
by certain cleaning agents such as mineral acids, hydrocarbons (benzol), esters,
alcohols and ketones.
• Debris from Daily Hygiene Routines - It is suggested you not wear your hearing
system while applying the following: hairspray, cosmetics, colognes, perfumes,
sunscreens, insect repellent, etc.
General Warnings
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Hearing instruments can be dangerous if improperly used.
• Do not leave your instrument in the sun, near an open fire or in a hot, parked car.
• Do not wear your instrument while showering, swimming, in heavy rain or in a
moist atmosphere such as steam bath or sauna.
• Do not take your instrument into rooms where you receive treatment with X-rays or
MRI.
• Wearing an instrument might cause an increased production of earwax. In rare
cases, the anti-allergenic materials may cause skin irritation. If so, or if in doubt,
consult your physician or ENT.
• Should your instrument become moist, put it in a dessicator. Your hearing care
professional will be happy to counsel on this.
• Remove your instrument when applying cosmetics, e.g. perfume, aftershave, hair
spray, suntan lotion.
• Instruments should be used only as prescribed by your hearing care professional.
Incorrect use may result in sudden and permanent hearing loss.
• Do not allow others to use your instrument. It may cause permanent damage.
• Instrument usage by children or mentally challenged persons should be supervised
at any time.
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Solving small problems
Your Interton instrument is a reliable one. In case of minor problems or malfunctions,
you may be able to solve them yourself.
SYMPTOM
CAUSE
POSSIBLE REMEDY
Feedback,
’whistling’
•
•
•
•
Is the Dome or the Earmould inserted correctly?
Is the volume very loud?
Are you holding your hand or an object (e.g. a hat) too
close to an instrument?
Is you ear full of wax?
•
•
•
•
Put it in again
Reduce it
Move your hand away or create some more space between
the instrument and the object
Visit your physician
No sound
•
•
•
•
•
Is the instrument switched on?
Is the instrument switched on the telecoil program?
Is there a battery in the instrument?
Is the battery still good?
Is you ear full of wax?
•
•
•
•
•
Switch it on
Switch it to the microphone program
Insert a battery
Replace it with a new one
Visit your physician
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SYMPTOM
CAUSE
POSSIBLE REMEDY
Sound is distorted,
spluttering or weak
• Is the battery dead?
• Is the battery dirty?
• Did your instrument get moist?
• Replace it with a new one
• Clean it or use a new one
• Use a dissecator
Battery drains
very quickly
• Did you leave your hearing instrument
switched on at night?
• Is the battery old?
• Always switch off the instrument at night
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• Check the date on the battery packaging
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General Precautions
• Consult a physician if you find a foreign object in your ear canal, if you experience
skin irritation or if excessive ear wax accumulates with the use of the instrument.
• Different types of radiation, e.g. from NMR or CT scanners, may damage the instrument. Therefore, do not wear the instrument during these or other corresponding
scanning procedures. Other types of radiation (burglary alarms, room surveillance
systems, radio equipment, mobile telephones, etc) will not damage the instrument. They could, however, momentarily affect the sound quality or create strange
sounds from the instruments.
• Warning: Do not wear the instrument in mines or other explosive areas, unless
those areas are certified for hearing instrument use.
• Keep the instrument away from children under the age of 3 as it contains small
parts which may present a choking hazard.
Hearing instrument identification
Your hearing care professional place a check mark in the below table to identify the
model you have received.
Model received
Hearing care professional
S460-D
S660-D
S460-D Open
S660-D Open
S460-D HPG
S660-D HPG
Serial number Right:
Serial number Left:
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Repairs
If your Interton hearing instrument malfunctions, it must be repaired by a qualified
technician. Do not attempt to open the case of the hearing instrument since this would
invalidate the warranty. If your Interton hearing instrument requires service, please contact your hearing care professional for assistance.
Notes:
Technical Specifications
Max. Output dB SPL according to IEC-118-7
S460-D (RIE)
S460-D Open (RIE Open)
S460-D HPG (RIE Power)
116 dB SPL
114 dB SPL
120 dB SPL
S660-D (RIE)
S660-D Open (RIE Open)
S660-D HPG (RIE Power)
116 dB SPL
114 dB SPL
120 dB SPL
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Notes:
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Notes:
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17334100-GB-11.01 Rev.B
Any issues relating to the EU Medical Device Directive
93/42/EEC should be directed to Interton A/S.
Interton A/S | Lautrupbjerg 7 | DK-2750 Ballerup Denmark
Tel: +45 4575 1111 | Fax: +45 4575 1119 | www.interton.com
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