Avid Xpress Pro HD Version 5.2 ReadMe

Avid Xpress Pro HD Version 5.2 ReadMe
Avid Xpress® Pro HD Version 5.2 ReadMe
Important Information
Avid recommends that you read all the information in this ReadMe file
thoroughly before using any new software version.
This document describes hardware and software requirements and provides
any special notes that Avid feels are important for you to know. This document
also lists known problems and limitations.
Latest ReadMe
From time to time, information might be added even after this ReadMe is
complete. For the most up-to-date ReadMe, check the Knowledge Base at
Latest Drive Striping Tables
To find the latest striping tables:
1. Access the Knowledge Base at www.avid.com/onlinesupport/.
2. Type “striping tables” in the Search Knowledge Base text box.
3. Click Search.
4. Select the table appropriate for your product.
New for Avid Xpress Pro HD 5.2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Working with HDV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
If You Need Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Hardware and Software Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Slot Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing Windows Media Format Runtime Libraries . . . . . . . . . . . . . . . 15
Installing Avid QuickTime Codecs on a Non-Avid Editor System . . . . . 15
Avid System Configuration Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Qualified Platforms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Starting the Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Qualified Graphics Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
NVIDIA Card Not Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Setting up the NVIDIA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Adjusting Graphics Controls in the NVIDIA Settings . . . . . . . . . . . . . . . 19
QuickTime Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Panasonic P2 Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
XDCAM Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring the PCI Bus with the and Avid Mojo . . . . . . . . . . . . . . . . . . 23
FireWire Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Disabling Automatic Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . 24
Completing Your System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Limitations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Additional Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Documentation Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installing Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Formatting and Striping MediaDrives . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing Command|8 Drivers on a Windows System . . . . . . . . . . . . . . 44
Setting Screen Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Suggestions for Optimum Performance . . . . . . . . . . . . . . . . . . . . . . . . . 45
Extending Your Usable Address Space and Adding RAM for Improved
Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Special Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
New for Avid Xpress Pro HD 5.2
Avid Xpress Pro HD now supports using HDV media. For additional information
about resolution specifications and storage requirements, see “Resolutions and
Storage Requirements” in the Help.
Working with HDV
Avid supports the following High Definition Video (HDV) project types:
1080i/59.94 HDV
1080i/50 HDV
720p/29.97 HDV
You can capture from an HDV device, edit in native HDV, and export to an HDV
device using these project types.
You can also use HDV in other project types, but the system is more efficient and
performs better with the dedicated HDV project types. The other project types you
can use include:
PAL 25i
NTSC 30i
You cannot capture or export native HDV in the non-HDV project types.
Understanding HDV
HDV is a low-cost prosumer format that allows you to record HD video onto
standard DV videocassettes. This is achieved through the use of interframe
compression, where a given frame in the video stream can be composed of
information from adjacent frames. Interframe compression is more efficient than
frame-based schemes (such as DV25), allowing high-bandwith HD images to be
contained on media designed for standard definition (SD). However, HDV is more
difficult to edit since frames are not independent of one another. Avid provides a
workflow that allows you to edit natively with HDV-compressed video without
requiring a transcode to frame-based media.
New for Avid Xpress Pro HD 5.2
HDV utilizes MPEG-2 video encoding and MPEG-1 audio encoding. 1080i records
at about 25Mbps and 720p records at about 19Mbps. Sony provides HDV cameras
that record at 1080i/59.94 and 1080i/50. JVC® cameras record at 720p/29.97 and
In the 1080i formats, the data rate of the video is reduced before compression by
horizontally resizing the video display (raster) from 1920 x 1080 pixels to 1440 x
1080 pixels. In contrast, 720p HDV uses the standard raster size of 1280 x 720. A
new resolution, DNxHD-TR (for Thin Raster), improves the performance of 1080i
HDV editing. This resolution matches the 1080i HDV raster size, reducing artifacts
that would come from repeated compressions when rendering effects and graphics.
HDV Basic Workflow
A basic workflow for an HDV project is as follows:
1. Select one of the following Avid project types depending on the format in
which your HDV camera records:
1080i/59.94 HDV
1080i/50 HDV
720p/29.97 HDV
2. Do one of the following:
Capture HDV material.
Import an HDV file.
The media is brought in as one video track and two 48-kHz audio tracks.
3. Edit the material.
4. Select the sequence.
5. Output the sequence back to the HDV device using the Export to HDV Device
dialog box.
You can also export the file in other formats or use Windows Media 9 for export to a
third-party HD-DVD authoring system.
Capturing and Importing HDV
You can capture HDV only through a IEEE 1394 port. You cannot capture through
Avid Mojo hardware.
You can import an HDV transport stream file (.m2t). Transport streams combine
video and audio for transmission via IEEE 1394. The Avid system separates the
transport stream after import or capture into the video and audio for editing.
After import or capture, the master clips in the Avid editing system contain HDV
long-GOP MPEG-2 video in MXF format and 2 channels of uncompressed 48 kHz
16-bit audio.
Capturing HDV
If you are on an Avid Mojo system, you must capture HDV material through a
separate IEEE 1394 card. Software-only Avid Xpress Pro HD systems do not
require a separate IEEE 1394 card; you can use the built-in IEEE 1394 port.
To capture HDV material:
1. Set up an HDV project depending on the format in which your HDV camera
2. Select Special > Device menu > IEEE 1394.
3. Select Deck Configuration in the Settings list of the Project window, and
configure the HDV device. For more information about configuring decks and
cameras, see “Configuring Decks: Basics” in the Help.
4. Select Tools > Capture.
The Avid system automatically selects the correct resolution.
5. Select other options, and start to capture. For more information about capturing,
see the Help for your Avid editing system.
Importing HDV
To import HDV media, you must import an HDV transport stream. You cannot
import transport stream types other than HDV.
The file name extension, .m2t, does not indicate if the transport stream contains
HDV media.
To import an HDV transport stream:
1. Select File > Import.
The Import As dialog box opens.
2. Select Files of Type > HDV files (*.m2t).
New for Avid Xpress Pro HD 5.2
3. Select other import options. For more information about importing, see the
Help for your Avid editing system.
4. Click Open.
The Avid system copies the media in a fast import as native HDV.
Editing HDV Media
You can trim, edit, and work with effects in HDV media in the same way you would
with other kinds of media.
Mixing Resolutions
You can mix SD resolutions and HD resolutions in the same Timeline with HDV as
long as they have compatible frame rates and raster sizes. See “HDV Compatibility
Guidelines” on page 10.
Playing Back HDV Media
On software-only systems, you can play back to the desktop in both quality modes
available. You cannot play back to an attached HDV device.
On systems with Avid Mojo hardware, in a 1080i HDV project you can play back
through the Mojo by doing the following:
In the Project window, select Format tab > Project Type menu, and select a
project type as described in the following table.
HDV Project Type
Select to play back through Mojo hardware
1080i/59.94 HDV
30i NTSC
1080i 50 HDV
25i PAL
The media is downconverted and plays in SD with an anamorphic squeeze.
Rendering and Transcoding HDV Media
You cannot render to an HDV resolution. You might need to transcode the HDV
sequence (see “Outputting HDV on a Software-Only System” on page 8). See the
following table for information on which resolutions are used for rendering and
transcoding in each project type.
HDV Render and Transcode Resolutions
HDV Project Type
Renders or Transcodes to
1080i/59.94 HDV
DNxHD–TR 145
1080i/50 HDV
DNxHD–TR 120
720p/29.97 HDV
For more complete information on rendering and transcoding, see the Help for your
Avid editing system.
Outputting HDV
To send your edited HDV sequence back to an HDV device, you need to use a
transport stream. You can use an existing transport stream or create a new one. To
create a digital cut to go out to other devices, you need to first transcode the
Exporting to an HDV Device
The Export to HDV Device dialog box lets you create a transport stream file. You
cannot use the standard Digital Cut tool to output HDV. You must use a separate
IEEE 1394 card to output the transport stream file back to the HDV device. You can
export an entire sequence or the marked section between IN and OUT points.
To export the HDV material to an HDV device:
1. Select the sequence or marked section.
2. Select Clip > Export to HDV Device
The Export to HDV Device dialog box opens.
3. Select options as described in “Export to HDV Device Settings” on page 10,
and click OK.
The transport stream file is created (or saved, if you used an existing transport
Outputting HDV on a Software-Only System
On software-only systems, you can transcode your HDV sequence to DVCPRO HD
and then use the standard Digital Cut tool.
New for Avid Xpress Pro HD 5.2
To perform a digital cut of HDV material on a software-only system:
1. Select the sequence or marked section.
2. Transcode the sequence to DVCPRO HD.
3. Select Clip > Digital Cut
The Digital Cut tool opens.
4. Proceed as with any digital cut. See “Using the Digital Cut Tool: Basics” in the
Exporting HDV
You can export an HDV transport stream for use in other applications.
To export an HDV transport stream:
1. Select the sequence or marked section.
2. Select Export in the Settings tab of the Project window.
The Export Settings dialog box opens.
3. Select Export As > HDV.
4. Select Use Marks and Use Enabled Tracks as desired. See “Export Settings:
HDV” in the Help.
5. Click OK.
You can also export to other formats, such as QuickTime movie, or use the Send To
function to send the sequence to an application such as Sorenson Squeeze.
To export to other formats:
Export the sequence or use the Send To function as usual. See “Exporting as a
QuickTime Movie” or “Send to Sorenson Squeeze” in the Help.
Finishing to HD-DVD
You can export to Windows Media 9 for finishing to HD-DVD.
To finish to HD-DVD:
1. Select the sequence or marked section.
2. Select Export in the Settings tab of the Project window, and click Options.
The Export Settings dialog box opens.
3. Select Export As > Windows Media.
4. Select Video1 in the left pane, and then select Codec > Windows Media
Video 9.
5. Select other options as described in “Export Settings: Windows Media Export
Options” in the Help.
6. Click Save.
You can use the Windows Media 9 file in a third-party HD-DVD application.
HDV Compatibility Guidelines
You can change the format of a project using the Project Type menu in the Format
tab of the Project window. You can also mix certain formats in the Timeline as long
as they are at the same frame rate. The following table describes which formats are
compatible with HDV material that you capture.
HDV Compatibility
HDV captured at
Can change in Project
Type menu to
Can mix in Timeline with
1080i/59.94 HDV
30i NTSC
All 30i NTSC resolutions (DV 25, 1:1, and so on)
1080i/50 HDV
25i PAL
All 25i PAL resolutions (DV 25, 1:1, and so on)
720p/29.97 HDV
Cannot change format
Export to HDV Device Settings
Export to HDV Device Settings
Use Existing Transport
Select this option if you previously exported or
output a transport stream and saved it.
Create New Transport Stream Delete Transport Stream after Select to create a transport stream and then save
writing to HDV Device
it. Not available if you use an existing transport
New for Avid Xpress Pro HD 5.2
Export to HDV Device Settings (Continued)
Use Marks
Not available if you use an existing transport
stream. When you select this option, the system
uses current IN and OUT points in the selected
clip or sequence to determine starting and
ending frames for the export. To output the
entire clip or sequence, deselect this option.
Use Enabled Tracks
Not available if you use an existing transport
stream. When this option is selected (default),
the system uses tracks that are enabled in the
Timeline. To output the entire clip or sequence,
deselect this option.
Exporting As Windows Media Workflow Samples
Use the following samples as a guide when exporting an HDV sequence as
Windows Media for use on the Web or for use with DVD Authoring:
Exporting HDV as Windows Media for use on the Web:
1. Select the sequence or clips you want to export.
2. Select File > Export.
The Export As dialog box opens.
3. Click the Options button.
The Export Settings dialog box opens.
4. Select Export As menu > Windows Media.
5. Set the following:
Width: 720
Height: 540
FPS: 60
Video Type: Progressive
Pixel Aspect Ratio: 16:9
Codec: Windows Media 9
VBR: enabled and set to Quality
Audio Settings: leave set at defaults
6. Click Save to export the sequence.
7. In the Export As dialog box, select the destination folder for the file.
8. Click Save.
9. The sequence is exported using the selected settings.
Exporting HDV as Windows Media for use with DVD Authoring:
1. Select the sequence or clips you want to export.
2. Select File > Export.
The Export As dialog box opens.
3. Click the Options button.
The Export Settings dialog box opens.
4. Select Export As menu > Windows Media.
5. Set the following:
Width: 1440
Height: 1080
FPS: 60
Video Type: Progressive
Pixel Aspect Ratio: 16:9
Codec: Windows Media 9
VBR: enabled and set to Quality
Audio Settings: leave set at defaults
6. Click Save to export the sequence.
7. In the Export As dialog box, select the destination folder for the file.
8. Click Save.
9. The sequence is exported using the selected settings.
If You Need Help
If You Need Help
If you are having trouble using Avid Xpress Pro HD:
1. Retry the action, carefully following the instructions given for that task. It is
especially important to check each step of your workflow.
2. Check this ReadMe file for the latest information that might have become
available after the documentation was published.
3. Check the documentation that came with your Avid application or your
hardware for maintenance or hardware-related issues.
4. Visit Avid Online Support at www.avid.com/onlinesupport/. Online support is
available 24 hours per day, 7 days per week. Search the Knowledge Base to find
answers, to view error messages, to access troubleshooting tips, to download
updates, and to read or join online message-board discussions.
Hardware and Software Requirements
The following section describes the Avid Xpress Pro HD hardware and software
requirements. For the most up-to-date information, go to www.avid.com.
Hardware Setup
For information on setting up the hardware, see the Using the Avid Mojo CD-ROM
provided with your system.
Slot Configurations
For information on HP xw8000 and HP xw8200 slot configurations, see
Installing the Software
To install the application software, follow the procedures on the application
If you install and receive a message “Sentinel Protection Installer- Insert disk 1,”
cancel the dialog box. The correct Sentinel driver is installed.
After installing the software, if you try to install a release prior to Avid Xpress Pro
HD version 5.0, you must manually uninstall the application and the Avid DIO
Runtime (with Start > Settings > Control Panel > Add/Remove Programs).
Otherwise, the older version you are trying to install does not overwrite properly.
If you use Add/Remove to uninstall, the application entry within the Add/Remove
panel lingers for approximately 15 or 20 seconds after the program is uninstalled.
The Add/Remove panel eventually closes and you can continue normally.
Also, with release 5.x, the location of the Flamethrower.sys file changed. It now
resides in Program Files\Common Files\Avid\Supporting Files\WindowXPDrivers.
If you reinstall an older version of the editing application, when the Files Needed
dialog box opens as you progress through the Found New Hardware Wizard, you
must browse to the location of the previous Flamethrower.sys file at the following
location and choose to overwrite the file:
Program Files\Avid Xpress Pro\Supporting Files\WindowXPDrivers
Hardware and Software Requirements
Folder Name Change
For version 5.1 or later, the folder name for Avid Xpress Pro changed to Avid
Xpress Pro HD. Once you install version 5.1 or later, if a previous Avid Xpress Pro
application is already on your machine, the installer detects Avid Xpress Pro is
installed and uninstalls all files that were put there by the installer.
If a default folder called Program Files\Avid\Avid Xpress Pro still exists after the
uninstalling because it has projects or bins in it, the folder is renamed to Program
Files\Avid\Avid Xpress Pro HD. Then the install of Avid Xpress Pro HD continues.
When you launch your old Avid Xpress Pro projects, they will be in the new folder.
Installing Windows Media Format Runtime Libraries
The Avid editing application now requires you to have the latest Windows Media®
Format runtime libraries that ship with Windows Media Player 10. If you do not
have Windows Media Player 10, go to the Installers/WindowsMediaInstall folder on
the application CD-ROM, double-click the wmfdist95.exe file, and follow the
instructions in the dialog boxes.
Windows Media export compatibility is subject to Microsoft® Windows® Media
Installing Avid QuickTime Codecs on a Non-Avid Editor System
The Avid editor automatically installs Avid QuickTime Codecs on your system.
However, you can install the Avid QuickTime Codecs (LE) on a system that does
not have an Avid editor. This version of the Avid QuickTime Codecs does not
include MPEG.
To install the Avid QuickTime Codecs (LE) on a system without an Avid editor:
1. Insert the Avid application CD-ROM.
2. Click Install Products.
3. Click Avid QuickTime Codecs.
Avid System Configuration Requirements
Avid Xpress Pro HD systems require the following minimum system configuration:
Windows XP Professional with Service Pack 2 (SP2).
1.8 GHz Pentium 4 or Xeon
System Memory: 1.0 GB minimum, 1.5 GB recommended for HD and high
stream count SD projects. If you have 2.0 GB memory or more, Avid provides a
utility that allows you to extend the usable address space, see “Extending Your
Usable Address Space and Adding RAM for Improved Performance” on
page 47.
NVIDIA Driver 67.22. The NVIDIA driver is located in Program
Files\Avid\Utilities\nVidia. See “Installing the NVIDIA Display Driver” on
page 18.
Qualified Platforms
For the list of qualified and supported platforms, go to
www.avid.com/products/xpressprohd/specs.asp, or go to the Avid Xpress Pro
products page at www.avid.com, and click System Requirements.
Starting the Application
When you first start the application, a dialog box opens that requires you to update
the Baseboard firmware. Select Update and follow the prompts. The firmware is
then updated, and you should be able to restart the system and start the application.
Qualified Graphics Card
Although other graphics cards might work, for full performance Avid supports the
following graphics cards for full 3D Open GL compatibility:
NVIDIA Quadro 4 980 XGL
Although supported, use of the NVIDIA Quadro 4 980 XGL may result in
performance degradation during tasks such as scratch removal, auto color
correction, or general color correction when the safe color warnings are
enabled, or using the eyedropper to select colors in Effect Mode.
Qualified Graphics Card
Single monitor systems with an NVIDIA Quadra 4 980 XGL perform
properly. You might see performance degradation like those listed above
when running dual monitors with this graphics card.
NVIDIA QuadroFX 1100, FX 1300, FX1400
Driver versions change frequently. Please go to the online support page at
www.Avid.com for the current driver version information.
For specific information on which graphics card your system supports, go to
For proper operation and performance, you must manually change some driver
See the following sections for adjustments you might need to make for the NVIDIA
to work properly with your Avid system setup.
Avid does not support using the display driver Clone Mode. Setting the display
driver to Clone Mode might cause Access violations.
NVIDIA Card Not Installed
If you do not have an NVIDIA card installed on your system and NVIDIA drivers
are installed, a dialog box opens informing you that NVIDIA DLL could not be
loaded. You can either click through the dialog boxes and ignore the message, or
uninstall the NVIDIA drivers.
To uninstall the NVIDIA driver:
1. Select Start > Settings > Control Panel > Add or Remove Programs.
2. Click NVIDIA Drivers.
3. Click Change/Remove and continue through the dialog boxes.
4. If the problem persists, or the NVIDIA driver was not listed in the Add or
Remove Programs window, delete the following file from your system:
Setting up the NVIDIA Card
To setup the NVIDIA card, you must make sure you have the correct display driver
version, install the display driver if necessary, and set the correct display settings.
Checking the NVIDIA Display Driver Version
Prior to setting up the NVIDIA card, check to make sure you have the correct
display driver version.
To check the NVIDIA display driver version:
1. Right-click the Desktop and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the applicable Quadro tab.
The version number is listed under the Driver Version Information window next
to the Description: Display driver.
Installing the NVIDIA Display Driver
If you do not have the 67.22 NVIDIA driver, do the following.
To install the NVIDIA display driver:
1. Double-click Program Files\Avid \Utilities \nVidia\67.22.winxp2K.exe
2. Unzip the NVIDIA file to C:\NVIDIA.
3. Double-click C:\NVIDIA\Winxp(67.22)\Setup.exe file.
4. Follow the on-screen instructions and then restart your system.
After you update your driver, when you start the editing application, make sure the
OpenGL setting is set to your NVIDIA display card.
1. In the Avid editing application, open a new or existing project.
2. In the Project Window, click the Settings tab.
3. Double-click Video Display.
4. In the OpenGL Hardware area, select your NVIDIA display card.
Setting Multi-Display Hardware Acceleration
Set the single-display mode and the dual view mode as described in the following
procedures if you have two monitors.
Qualified Graphics Card
If the driver is set to anything other than Single Display mode, the Avid application
might drop frames during real-time playback of 3D effects.
To set single-display mode:
1. Right-click the Desktop, and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the applicable Quadro tab.
Depending on the display driver version you have, the names of the settings might
be different.
5. In the pop-up settings window, click Performance and Quality Settings.
6. Click Open GL Settings.
7. From the Multi-Display Hardware Acceleration menu, choose Single-Display
8. Click Apply and then click OK.
To set Dual View mode:
1. Right-click the Desktop, and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Click the Advanced button.
4. Click the Quadro tab.
5. In the settings window, click nVidia Display Mode.
6. Select nView Modes > Dualview.
7. Click Apply, and then click OK.
Adjusting Graphics Controls in the NVIDIA Settings
If you see the video display shift in brightness, contrast, hue, or saturation when you
pause and play video, you should adjust the graphics controls in the NVIDIA
To adjust the graphics controls:
1. Exit all applications.
2. Right-click the Desktop, and select Properties.
The Display Properties dialog box opens.
3. Click the Settings tab.
4. Click the 1 monitor.
5. In the lower right hand corner, click the Advanced button.
6. Click the applicable Quadro tab.
7. On the left side of the display pane, click the Color Correction setting.
8. In the “Apply Color Changes to” menu, make sure Desktop is selected.
9. Click Restore Defaults.
10. Go back to the “Apply Color Changes to” menu, and select Overlay/VMR.
11. Click Restore Defaults.
12. Set the brightness slider to 120%.
13. Set the contrast slider to 110%.
14. Click Apply, and then click OK to save the changes.
15. Go back to step 4 and repeat the process for the second monitor.
Disabling the NVIDIA Driver Helper Service
The NVIDIA Driver Helper Service is a background program that runs with the
NVIDIA driver installed. This service informs you when an update to the NVIDIA
driver is available. There have been instances where this service causes slow restarts
and shutdown with the Avid Mojo attached. The service also can prevent Adobe
Photoshop’s Gamma loader from operating, which causes color correction settings
not to work properly. If this occurs, you should disable the NVIDIA Driver Helper
To disable the NVIDIA Driver Helper Service:
1. Right-click My Computer.
2. Click Manage.
3. Double-click Services and Applications.
4. Double-click Services.
5. Right-click NVidia Display Driver or NVidia Driver Helper Service.
Qualified Graphics Card
6. Click Properties.
7. Select Startup Type > Disable.
8. Click OK.
Every time you update or reload the driver, this service is enabled again.
QuickTime Support
Avid supports Apple QuickTime® version 6.5.2. You must install this version of
QuickTime from the Apple web site. QuickTime is not supplied by Avid. For more
information, see “Downloading the QuickTime Standalone Version” on page 51.
Panasonic P2 Support
In your Avid editing application, you can edit directly from a P2 card inserted into a
PCMCIA PC card slot in a laptop computer (you cannot use a standard PCMCIA
slot, which is an older technology). You can also copy media files from the card to a
local media drive or consolidate them to an Avid workgroup. You need to install the
correct Panasonic P2 card driver. The version supported for this release is
Initial Panasonic P2 Reader Setup Information
When you connect the P2 reader to the editing application system for the first
1. Make sure the editing application is not running.
2. Insert a card into each slot and, in the Windows Explorer window, right-click
the drive letter and select Autoplay from the menu.
3. In the Autoplay dialog box, select “Take no action” and click the “Always do
the selected action” check box.
4. Repeat for each drive letter associated with the reader.
If you don’t have enough cards to fill all the slots, you can reuse a card in multiple
slots to perform the drive letter setup.
Changing P2 Cards in the Reader
Previously, when you swapped out a card, you had to restart the editing application.
This is no longer necessary. After you change the cards, select File > Unmount and
unmount all the drives. Then select File > Mount All. If you made a card change, do
not take any editor action that causes playback until you first perform the Unmount
and Mount All.
P2 Spanned Card Support
Previously, Avid editing applications did not support spanned clips (clips that
extend from one P2 card to another). Now the editing application supports
P2 spanned clips.
The following graphic shows how clips can span over multiple P2 cards.
P2 Card 1
P2 Card 2
Clip 1
P2 Card 3
Clip 2
P2 Card 4
Clip 3
P2 Card 5
Clip 4
When using spanned clips, note the following:
If you remove a card that contains a spanned clip, for example Card 2 in the above
example, and you try to play Clip 1, it plays until it reaches the portion of the clip
that resides on Card 2. The Media Offline slide appears until you reach the media
Qualified Graphics Card
on Card 3. Avid recommends that you do not place another card in the removed
cards place unless you remove all the cards that contain the spanned clip (P1 and P3
in this example).
Cards containing spanned and unspanned master clips can be mixed. However, if a
card containing a chunk of a spanned clip is ejected and another card is inserted, the
master clips in the newly inserted card are not visible in the Media Tool but the
media files are visible. You can work around this by removing all the cards
containing chunks of the spanned clip and performing a File > Unmount followed
by a File > Mount All. All the master clips will be visible.
P2-spanned media covers multiple drives, but the bin displays only one drive letter.
The drive letter in the bin might be any of the drives, but is usually the highest
lettered drive where the media exists.
If necessary copy all spanned clips to another drive to ensure a clip’s integrity
before swapping out the P2 cards.
XDCAM Support
Make sure you are using the correct Sony firmware and driver versions that have
been tested with the Avid editing application. The latest XDCAM driver versions
that are officially supported for this release are v1.0.0.5 and v1.0.0.6. The firmware
version for the XDCAM deck is v1.1.
Configuring the PCI Bus with the and Avid Mojo
The FireWire interface for the Avid Mojo cannot be on the same PCI bus as any
storage devices. Depending on your system, your PCI bus configuration can be
different. For examples of different configurations, go to
When you are using an Avid Mojo and you want to use 1394 (FireWire) drives, you
need a second 1394 OHCI board on a different bus segment in your Avid editing
system. See your computer manufacturer’s documentation to identify a PCI bus slot
that is on a different bus segment than the 1394 port used for the Avid Mojo.
FireWire Cable Requirements
The IEEE 1394 cabling standard requires that 1394 (FireWire) devices be within
14.76 ft. (4.5 m) of the next bus connector. When connecting a 1394 device (drive,
camera, or deck), your FireWire cable must not exceed this length. Avid products do
not support the use of 1394 repeaters to boost or extend the signal to the device.
In addition, Avid does not support any type of cable extender or FireWire hub
between the Avid editing system connection and the Avid Mojo. If the Avid editing
system does not sense a direct connection to the Avid Mojo, the Avid editing system
enters a non-operating mode.
Disabling Automatic Software Updates
Avid cannot guarantee the compatibility of your editing software with automatic
updates of Windows XP or any updates to system software components. You should
disable automatic updates.
To disable automatic software updates:
1. Do one of the following:
Select Start > Settings > Control Panel, and then double-click System.
Select Start > Settings > Control Panel, and then double-click Performance
and Maintenance > System.
2. Click the Automatic Updates tab.
3. Deselect “Keep my computer up to date.”
4. Click OK.
Completing Your System Setup
This check list covers the major steps required to complete your system setup.
To finish setting up your system:
1. Read this ReadMe file completely.
2. Make sure your system meets the hardware and software requirements. See
“Hardware and Software Requirements” on page 14.
3. See the Using the Mojo on the CD-ROM supplied with your Mojo hardware,
for instructions on connecting cables and devices to your system. Some of the
connections allow you to control a video deck, use faders and mixers, and add
storage to your system.
4. Load the NVIDIA drivers, if necessary.
Audio is corrupt on the last audio track of a 720p project (for stereo mix - channel 2,
for direct out - highest channel enabled).
Workaround: Enable the video track (even if the video track has no video) or add
another audio track.
With video, only the last 10 frames of audio are corrupt when playing IN to OUT or
playing to the end of the clip or sequence.
Workaround: Add 10 more frames of audio to the end of the sequence.
Clip Pan: When you add an audio dissolve between two clips with Clip Pan onto a
single audio track, the audio dissolve uses the Clip Pan setting on the outgoing
source for the duration of the dissolve.
Pan Automation (overrides Clip Pan when applied): When you add an audio
dissolve between two clips with Automation Pan onto a single audio track, the
audio dissolve interpolates the pan values between the pan keyframe value at the
beginning of the dissolve and the pan keyframe value at the end of the dissolve. Any
pan keyframe that exists in the middle of the dissolve is ignored.
Workaround: Place the two clips on separate tracks using Clip Pan, and fade one
to silence and fade the other up from silence.
Audio Punch In Tool
You could monitor input during preroll in previous versions. If you have a
software-only system, you can still monitor input during preroll. If you have an
Avid Mojo, input monitoring begins at the IN point, not during preroll.
In an HDV project, you may only capture audio at the 48k sample rate. Because the
incoming audio is digital over firewire, the software is unable to up-sample 32k and
44.1k audio reliably during capture. Unfortunately if you try and capture audio at
another sample rate you will not receive the error message warning that the audio on
the tape does not match the setting in the Audio Project Settings dialog. Currently,
only the 48k sample rate will be supported in the HDV project format.
HDV Device Setting: If you experience "DIO Parser" errors during HDV capture,
make sure the iLink convert setting on your HDV device menu is turned off. See
your HDV device documentation for information on accessing the iLink convert
If you lose connection to your 1394 port or receive “OHCI Port Busy” errors, check
the Firewire cable length. See “FireWire Cable Requirements” on page 24.
When you capture HDV, the system might not find the preroll point if the Preroll
setting is set to 3 or below. The default is set to 6. Do not set this option to 3 or
DV Scene Extraction is not supported with HDV projects with this release.
(HDV) Passthrough does not work if Delay Audio is set to 7 frames or greater. (The
Delay Audio option appears in the Capture tool.)
Workaround: Set Delay Audio to 6 or less.
Drop frame/Non-drop frame mismatch errors occurred often when capturing. A
new Deck Preference setting has been added. Access the Deck Preferences Settings
dialog box. A new “When the deck contains no tape Log as” option appears. Select
the timecode format (Drop Frame or Non-drop Frame) for logging clips when no
tape is in the deck. When a tape is in the deck, the system automatically uses the
existing timecode format on the tape.
HDV: When switching from one project format to another while connected to an
HDV device, you must power cycle the HDV device.
If after initially setting up a DV deck for the first time, or after a system recovery
you cannot see the deck, manually register the DV buffers file by performing the
1. Go to Program Files\Common Files\Avid.
2. Right click Dvbuffers.ax.
3. Select Open.
4. Choose to select the program from a list and click OK.
5. Browse to windows/system32.
6. Select regsvr32.exe.
When attached to a Panasonic AG-DVX100P camera, the editing application might
not recognize drop vs. non-drop until you begin to capture on-the-fly.
When you batch capture long clips with a lot of metadata, the following error
appears, and no media is captured: “Exception: MXFDomain::SaveMetaDataToFile
- Failed to save meta data to file”.
This does not occur when you batch capture OMF.
When you capture from a Panasonic AJ-SD93P or Panasonic AJ-SD93E, note the
following: The Panasonic default for DIF SPEED is set to S400. The Mojo expects
a DIF SPEED of S100. Capture fails, producing scrambled or blocky images.
Workaround: From the Panasonic DVCPRO deck's menu, set the menu DIF
SPEED to S100.
The following error message, "Exception: ADM_DIO_ERROR_OCCURRED,
DIOerr:Expected DV50 NTSC but received DV25NTSC” occurs if you attempt to
capture DV 25 from a DV 50 source or DV 50 from a DV 25 source.
Sending to Digidesign® Pro Tools®: When you export an OMF 2.0 file that links to
MXF media, you should first transcode the MXF Media to OMF media. If you have
a long sequence containing MXF media, you are not prompted prior to the export
process that the export will not be successful. To save time, transcode MXF media
to OMF media prior to exporting as OMF 2.0.
When using EDL Manager, delete all old settings files. The main settings file to
delete can be found in Program Files\Avid\EDL Manager\Settings. Also, old saved
user settings do not function properly. Make new user settings.
Before generating any EDLs, make sure the Project Type menu in the main EDL
Manager window is set to the proper project for the EDL being generated. For
example, if you are generating an EDL from a 720p/59.94 project, make sure the
Project Type menu is set to 720p/59.94 before generating the EDL.
Japanese OS: When using a Japanese OS, the text on the User Interface might
display in an oversized font. You must replace the asifont.map file by doing the
1. Go to C: Program Files\Avid \Xpress Pro and delete the asifont.map file. (You
may want to rename the file in case you want to go back to an English OS.)
2. Access the Goodies folder. Access the Goodies folder by browsing the
application CD-ROM.
3. In the Installer folder, access the asifont.map file and copy it to the C: Program
Files\Avid\Xpress Pro HD folder.
Digital Cut
A digital cut of an HD project might drop the last frames of audio.
Workaround: Add 10 frames of audio to the end of the sequence.
When you perform a digital cut using the Pioneer PRV-LX1 DVD recorder, select
Ignore Time in the Digital Cut Tool window.
A video underrun might occur at the start of a digital cut if the Digital Cut tool does
not have focus when you click the Play Digital Cut button. Make sure the Digital
Cut Tool window is active before clicking either the Start button or the Preview
button. In the rare occasion that an underrun occurs at the very start of the digital
cut, you should be able to perform it again without a problem.
The Digital Cut tool does not allow certain durations of black to be added to the tail
of a sequence. Certain values (including 20 minutes, 30 minutes, 60 minutes, and so
on.) reset the clock to zero when applied. If the value you entered resets to zero
when applied, adjust the value upward or downward until a satisfactory length is
determined (at which point the clock does not reset itself and the desired duration
will be correctly applied).
Avid Xpress Pro HD software only: The client monitor displays flickering output
from the Panasonic AJ-HD1200A DVCPro HD deck during the digital cut process.
When you perform a digital cut to a Panasonic DVCPro HD deck using HD-SDI
with 720p/59.94 material, several frames of black might be written to tape before
the start of the outputted sequence. This might result in the end of the sequence
being truncated on tape.
Workaround: Place several seconds of black or color bars at the end of a sequence.
When using Avid Xpress Pro HD without a Mojo, if you are working in a 24p
NTSC project, do not turn on your DV device until you are ready to output to tape
to avoid audio overruns during play. Once you are ready to output to tape, turn on
the DV device and use local mode in the Digital Cut tool to crash record to the DV
device. It is important that you DO NOT configure the DV device in the deck
configuration settings.
When your system is attached to a Panasonic deck and you are performing a digital
cut to a 720p/23.976 project, the digital cut can be 1 to 2 frames late.
Performing an Add Edit on a promoted Advanced Keyframe Picture in Picture
effect might cause a “DataPointOneError”.
Workaround: Instead of first promoting to 3D, then Advanced Keyframe, promote
in the reverse order.
The following effects do not support 16-bit processing:
Most effects support 16-bit processing. The following list shows the effects that do
not support 16-bit processing at this time.
Avid Pan & Zoom
Blur effect
Mosaic effect
Paint effect
Region Stabilize
Scratch Removal
RGB Keyer
Pan and Scan
Illusion FX
AVX 1.x effects
Whether a particular AVX 2.0 effect supports 16-bit processing is up to the plug-in
Rendering times are slower when you use 16-bit processing.
You might see a “FluidMotion Vector Edit Requires Full Resolution” error if you
work in FluidMotion Vector Edit mode in anything other than full resolution (green
mode in the timeline). Render FluidMotion effects before you combine them with
any other effects, especially any other time-based effects.
(Progressive projects only) If a clip contains any of the following effects, you must
render the effects before applying Scratch Removal:
Timewarp effects
Any effects that have been promoted to the Advanced Keyframe model
Removing or undoing some timewarp effects might cause audio and video to lose
In the Transition Corner Display mode, two of the six frames display incorrect
frames during trim operations initiated from the Timeline.
Workaround: Trim using the trim buttons.
The Fluid film 2:3 timewarp effect might render incorrectly when you are rendering
fluid motion type.The effect might flash a crop of left and right edges.
Workaround: Set the left and right mask in the FluidMotion Editor to zero.
(HD only) Any animated alpha matte over 35 seconds long might fail.
When an Avid FX effect is applied in an SD 24p progressive project, it can create
unwanted aliasing on the resulting clip.
You might receive exception errors when exporting HDV 1080i/59.94 or 1080i 50
as Windows Media.
When exporting to an HDV device, at least 4 to 5 seconds of media might be
missing from the beginning of the sequence.
Workaround: Add 10 seconds of color bar or black filler at the beginning and at
the end of the sequence.
When you export a QuickTime Reference movie, do not mix DV and non-DV
media. If you mix DV and non-DV media, the resulting movie might contain line
When you export pan automation on an audio clip as AAF, it does not get translated
in ProTools. ProTools does not accept varying value pan controls during import.
In the Export Settings dialog box, the default size is not the image size of the open
If an exported clip is loaded in the Windows Media Player, playing the video in a
sequence stalls in the desktop monitor. The audio plays, the blue bar progresses in
the Timeline, and the video/audio output to the client monitor is OK. If the clip that
is loaded in Windows Media Player is removed, then the Play operation plays
properly in both desktop and client monitors.
Export Locators export only a .txt file with frame count information, not timecode
or Feet and Frames. Import also supports only frame count.
A “Not enough memory is available to complete this operation or
WM_BeginWriting_FAILED” error results from the application running out of
available memory (RAM) while you perform the encode. Encoding to a Windows
Media Video codec requires a lot of memory. The amount of memory required is
directly related to the number of audio and video profile streams, width, height, bit
rate, number of passes, VBR/CBR, and quality of the encoded video, as well as the
resolution of the source media. If you encode HD media, you might need to reduce
the bit rate, turn on 2-pass encoding, turn on VBR, lower the quality, or reduce the
frame dimension.
A “WM_FindInputFormat_FAILED” error might appear if the Windows Media
exporter cannot find a suitable input format for a video or audio stream contained in
the current Windows Media Export setting's stream profile. For example, using
non-standard frame dimensions might produce this error. See the Microsoft
Windows Media web site for more detail.
When you import an uncompressed QuickTime file, a PICT image, or a TIFF
image, the first 4 or 5 vertical columns of pixels might be truncated when displayed
in the Source, Record, or client monitors.
Avid editing systems cannot import AVI files created on Avid DS Nitris systems.
The import fails with an error message stating that the file format is not supported
for import.
When you first install the editing application and then open the application, the
layout of the windows might not appear as you expect. Select a Toolset to rearrange
the layout.
A new item has been added to the Fast menu in the Locators window. “Disable
Locator Popup” disables the new locator pop-up window. It is disabled only for the
work session. When you restart the Avid application, the locator pop-up menu is
Panasonic P2 Support
If you experience unusually long scan times, check to make sure both the local time
and Greenwich Mean Time (GMT) are set correctly on your camera. If the GMT is
not set correctly, you may need updated firmware for your camera.
Play performance for a multi-stream sequence suffers when you access media
directly from the P2 media cards in the AJ-SPX800P camera.
If you power off the P2 card reader while a bin accessing P2 media is open,
attempting to load any P2 clip results in a DISK_FILE_NOT_FOUND message in
the Source monitor window. The message should read Media Offline.
Dupe detection is not available for P2 source material.
When the Avid editing application stops streaming play, a number of additional
frames have already been sent to the DNA device in order to keep the client monitor
synchronous with the desktop display. The DNA device must play out that number
of frames after the desktop has stopped playing. To make sure you view the actual
last frame, the application then snaps the client monitor back to the frame on the
desktop. This might be more apparent when playing HD media.
If you do not see video output to your device, make sure that the appropriate device
is selected in the Special > Device menu. If 1394 is selected in the Device menu,
make sure Output to Device is selected in the Video Display Settings dialog box.
Avid Xpress Pro HD software only systems: If you press Ctrl+Alt+Delete to access
the Windows Security window, when you return to Avid Xpress Pro HD playback is
Workaround: Minimize, then maximize the application. Playback is restored.
If you experience a flashing monitor when attempting to play using the Japanese
version of Windows XP, and your monitor does not appear to be covered by
anything, adjust the state of your Language bar by maximizing and minimizing it.
This will restore the ability to play.
Do not carry User Profiles from a previous version to this version. Create new user
settings. If you use previous settings, the size of tools and windows might not be as
expected, especially tools and windows that have been updated for this release.
In the Open GL Settings tab of the Windows Display Properties dialog box, the
Multi-Display hardware acceleration should be set to Single Display mode. The
default setting is Multi-Display Performance mode. This is the mode that appears if
a new version of the NVIDIA driver is installed. If the setting is anything other than
Single Display mode, the Avid application might drop frames during real-time
playback of 3D effects.
Unrendered back-to-back titles in a 1080i HDV sequence might not play in real
time. The second title does not display.
Workaround: Render the titles.
Rolling and crawling titles in 24p and 25p projects might display a “Layout
Mismatch” error when in Full Quality mode.
Workaround: Select another quality mode. The error also goes away if you toggle
to the HD project equivalent and load the title.
When you reedit a Marquee title in the Timeline, you might see artifacts in the
video background. This is cosmetic only and does not appear in the resulting title.
Workaround: If you reedit the title in the bin rather than the Timeline, the artifacts
do not appear.
For projects whose formats are changed to HD, if there are Marquee crawls in
sequences, these need to be modified to keep them as Avid DSK titles. Reedit these
titles by using the effect editor to bring up Marquee. If when saving to a bin in
Marquee you receive a message that the title is animated or that it cannot be saved
directly to the Timeline, then perform the following workaround.
Workaround: Select the Crawl text box. Press the “C” toolbar button within
Marquee to cause the crawling text box to extend for the new larger width of the
title. Now you should be able to save to the bin or the Timeline as before and the
title will not be animated.
Page breaks appear on rolling and crawling titles when an HD title is over SD
media, or an SD title is over HD media.
Workaround: Recreate the title at the same resolution as the underlying video.
HD titles appear aliased when you are not in Effect mode.
Some titles you create in HD projects might look aliased (blocky) when you view
them at Full Quality in Source/Record mode. To improve the visible quality, render
the title or view it in Effect mode.
The application might appear frozen after you edit a Marquee title in the Timeline.
If you edit a Marquee title that is already part of a sequence in the Timeline and then
exit Marquee, you might not be able to perform any other operations.
Workaround: Press the Escape key. Use a different user setting to avoid the
Rolling titles created in SD and rendered in HD display 1 line at the top of the matte
when they are rendered.
Workaround: Recreate the title and matte before you render.
If you change the size of text, it might yield different kerning results. If you
highlight text and change the text properties, the kerning result might be different
than if you had changed the text properties in the parent text box. For consistent
results, change the text properties in the parent text box.
When you edit large or unrendered SD crawling or rolling titles in an HD project,
switch to SD, promote the title to Marquee, save the title in SD, then open the title
in HD.
This workaround is not possible for a 720p project, but you can open the 720p bin in
a 30i project and modify the title there, as long as there is an SD version of the
Titles created in 4x3 SD and then re-created in 16x9 (SD or HD) appear to shift to
the left. You must manually reedit the title in 16x9 for correct positioning.
Workaround: In 16x9 mode, load the original 4x3 title in the Title tool. Click the
Selection tool, select Edit > Select All, and then click Object-Group. Click
Alignment > Center in Frame Horiz. Save the title to the bin.
You might receive an “Out of Range” error when you try to modify and then
re-create rolling and crawling titles in the Timeline in a 720p project.
Workaround: Manually reedit the titles into the sequence.
Additional Information
The following information is helpful for you when working with your Avid system.
Documentation Changes
The following changes were not included in the printed documentation.
Additional Information
Additional 16-Bit Effects
The following effects now support 16-bit processing.
Dip to Color
Fade from Color
Fade to Color
All Box Wipes
All Edge Wipes
All Matrix Wipes
All Sawtooth Wipes
Shape Wipes
New Marquee Templates
Avid now supplies new Marquee templates with the 16x9 aspect ratio. The
Avid Templates folder in the Templates Library contains several new versions of
templates designed for use with 16x9 footage. When a template has both 4x3 and
16x9 versions, the name of the 4x3 version ends in _4x3, while the name of the
16x9 version ends in _16x9.
Using PlasmaWipes with HD Projects
This section describes how to add HD versions of the PlasmaWipe effects to your
Avid editing system. For information on using PlasmaWipes, see the effects guide
or Help for your Avid editing application.
The basic set of PlasmaWipes that are shipped with your Avid editing system
include files that are optimized for the following resolutions:
NTSC resolutions (720x486)
PAL resolutions (720x576)
HD projects require one of the following resolutions for PlasmaWipes:
1080i and 1080p projects require 1920 x1080
720p projects require 1280 x720
Several examples of each resolution are included in the Goodies folder on your
Avid editing application installation CD-ROM. You can install these effects on your
system and use them to create custom PlasmaWipe effects for your HD project.
To install the HD versions of the PlasmaWipes effects:
1. Insert the Avid editing application CD-ROM into the CD-ROM drive and
navigate to the following folder:
2. For 1080i and 1080p projects, copy the contents of the 1920x1080 folder to the
following location:
C:\Program Files\Avid\<application>\Supporting Files\
Plasma Wipes\1920x1080\Avid\Custom
3. For 720p projects, copy the contents of the 1280x720 folder to the following
C:\Program Files\Avid\<application>\Supporting Files\
Plasma Wipes\1280x720\Avid\Custom
4. Copy the files in the 720x486 folder to the following folder:
C:\Program Files\Avid\<application>\Supporting Files\
Plasma Wipes\720x486\Avid\Custom
You must copy the 720x486 files. The 1020x1080 and 1280x720 versions
require these files.
5. Restart your Avid editing application and open the Effect palette.
The new HD PlasmaWipe effects appear in the Effect palette under the
PlasmaWipes categories.
To create new HD PlasmaWipes effects:
1. See “Creating PlasmaWipes Effects” in the Help.
2. Create a new PlasmaWipe effect file at either 1920x1080 or 1280x720
resolution as described in the documentation. Either copy one of the existing
HD PlasmaWipe effect files or create a new file using the proper resolution.
3. Save the effect and store it in the corresponding Custom folder. For example, if
you create a file named MyPlasmaWipe.raw at 1920x1080 resolution, store it in
the following folder:
C:\Program Files\Avid\<application>\Supporting Files\
Plasma Wipes\1920x1080\Avid\Custom\MyPlasmaWipe.raw
Additional Information
4. You must also create a 720x486 version of the file and store it in the
corresponding 720x486 folder.
To create a 720x486 version, do the following:
Open the HD version of the image in Adobe® Photoshop®.
Change the Image Size to 720x486.
Use File > Save As to save the file to the 720x486 directory.
For example:
C:\Program Files\Avid\<application>\Supporting Files\
Plasma Wipes\720x486\Avid\Custom\MyPlasmaWipe.raw
For more information on creating a 720x486 (NTSC) version, see “Creating
PAL and NTSC Versions of the Image” in your Avid editing application Help.
The system will not recognize the new PlasmaWipe effect until you create the
corresponding 720x486 version.
Power Users
If a power user creates a folder in the C:\Avid Mediafiles\MXF folder, and another
non-power user logs on, launches the Avid editing application, and tries to refresh
the media directories using the File > Refresh Media Directories menu, the
following exception error occurs:
Exception: DISK_ACCESS_DENIED, filename: C:\Avid
Exception: SYS_ERROR, status 5, msg: Access is denied
This is due to the Microsoft permissions schema at the OS level, since a folder
created by a power user cannot be modified/deleted by an administrator (and vice
To avoid possible folder access and/or permissions issues for power users, make
sure that any folders that need to be shared and/or modified by other users are not
created by a power user.
Crawling Titles
Previously, you might have seen some artifacts in crawling titles when you created
titles using DV 25 411 media. To fix this problem, a Console command was added
to the editing application. This command allows for additional filtering during the
render process to reduce the artifacts. This console command is ON by default. This
works for both 8-bit and 16-bit processing. This might slightly slow down the
render process. If you do not need the additional filtering, you can turn off the
To turn off the extra filtering type:
chromaFilt411 false
To turn on the extra filtering type:
chromaFilt411 true
This setting stays when the user exits the application. The next time you start the
application, the setting is at the value set before you last exited.
Installing Software Drivers
The Avid installation software does not automatically load the software drivers for
the USB-to-MIDI software or the Fibre Channel adapter board. If they are needed,
you must install the drivers separately. For information on connecting these devices
to your system, see Using the Avid Mojo on the CD-ROM.
Installing USB-to-MIDI Drivers
You need to install USB-to-MIDI software drivers if you use one of the following
devices to control audio gain automation on your Avid system:
JL Cooper FaderMaster Pro™ MIDI automation controller
JL Cooper MCS-3000X MIDI automation controller
Yamaha® 01V or Yamaha 01V/96 digital mixing console
These controllers are referred to as fader controllers. Avid supports the MIDIMAN
MIDISPORT™ 2x2 USB-to-MIDI converter to connect the fader controller to your
USB hub.
The Using the Avid Mojo document on the CD-ROM describes how to connect a
fader controller to your Avid system. This section describes how to install the driver
software that recognizes your fader controller.
To reduce traffic on the USB bus, connect the USB-to-MIDI converter only if
you need to use the JL Cooper FaderMaster Pro, the JL Cooper MCS-3000X,
or the Yamaha 01V or Yamaha 01V/96 fader box.
Additional Information
To install the MIDISPORT 2x2 drivers:
1. Ensure that the MIDISPORT 2x2 USB to MIDI converter is not connected to
the system. When you are ready to load the drivers, you use a USB connector to
connect the MIDISPORT 2x2 USB-to-MIDI converter to your computer.
2. Download the latest MIDISPORT 2x2 drivers from the following Web site:
The system downloads a compressed, executable file.
3. Double-click the downloaded file to uncompress the driver files to a storage
medium or to a folder on your system.
4. Double-click the Install.txt file that is included with the downloaded files. This
file contains the instructions for loading the drivers.
5. To initiate the driver installation, use a USB connector to connect the
MIDISPORT 2x2 USB-to-MIDI converter to the system. It is not necessary to
connect the external fader to the MIDISPORT 2x2 device.
The system automatically detects that a new device has been connected and
opens the Found New Hardware Wizard dialog box.
6. Follow the instructions in the Install.txt file.
If you uncompressed the files to a folder on your system, two drivers might appear
in the list. You can select either one.
Installing the Fibre Channel Driver
The Avid application doesn’t automatically load the Fibre Channel driver or
firmware. The ATTO 2-GB Fibre Channel adapter boards, both optical and copper,
use the same driver. An ATTO configuration utility is used to perform firmware
updates. The configuration utility, firmware, and driver are placed on the hard drive.
The drivers and firmware for SCSI devices are automatically loaded by the Avid
application installation software.
To install the Fibre Channel adapter board and driver:
1. Install the board into the proper slot.
2. Do not connect any drives to the ATTO Fibre Channel board.
3. Replace the side panel.
4. Plug the power cord into the system.
5. Turn on the system and log in with administrator privileges.
A Found New Hardware Wizard appears.
6. Select “Install the software automatically (Recommended)” and click Next.
Windows installs the driver.
7. Click Finish.
8. Click Next.
The Install Complete window opens.
9. Click Done.
10. Restart the system.
To install the ATTO Configuration Utility:
1. Navigate to the following location:
Program Files\Avid\Utilities\ATTOFC\Utilities
2. Double-click epiconf230.exe.
The ExpressPCI Configuration tool opens.
3. Click Next.
The License Agreement window opens.
4. Select “I accept the terms of the License Agreement,” and then click Next.
5. Read the information in the window, and then click Next.
The Choose Install Folder window opens.
6. Accept the default, and then click Next.
The Pre-Installation Summary window opens.
7. Click Install.
The configuration utility and driver are installed. This takes approximately
1 minute.
8. Click Done.
9. Restart the system.
To update the Fibre Channel adapter board firmware:
1. Shut down the system.
2. Disconnect the Fibre Channel cable from the Fibre Channel board.
3. Start the system.
4. Navigate to Start > All Programs > ExpressPCI Configuration Tool.
Additional Information
5. Select ExpressPCI Configuration Tool.
The ATTO ExpressPCI Configuration Tool window opens.
6. In the left pane, expand hosts to localhost. You see ExpressPCI FC 3300 or FC
7. Click ExpressPCI FC 3300 or FC 3305.
8. In the right pane, click the Flash tab.
The Flash options appear.
9. Click the Browse button, navigate to
Program Files\Avid\Utilities\ATTOFC\Firmware
FlashBundle_xx, and then click Open.
10. Click Update.
A message box opens, instructing you to unmount all devices.
11. Click OK.
The firmware updates. The update is finished when a message appears at the
bottom of the ExpressPCI Configuration Tool window.
12. Close all open windows.
13. Shut down the system.
14. Connect the Fibre Channel cable to your PC and start the system.
Formatting and Striping MediaDrives
To use all the resolutions that Avid Xpress Pro HD offers, you need to format your
media drives using a four-way stripe.
Disk drives must be configured as Dynamic if you are striping drives.
To create a partition and format a drive:
1. Start your system, and log in to an account with administrative privileges.
2. Right-click the My Computer icon, and select Manage.
The Computer Management window opens.
3. Click the Disk Management folder.
For more information on the Computer Management window, click the Help icon in
the toolbar of the Computer Management window.
4. Make the first drive a Dynamic drive by right-clicking the disk ID section of the
disk in the Computer Management window and selecting Upgrade to, or Create
Dynamic disk, depending upon the status of your disk.
When you select a disk in the Computer Management window, the white
section of the disk changes to stripes, showing that the section has been
5. Repeat step 4 for each drive you want to stripe.
6. Right-click one of the Dynamic drives and select Action > Create Volume.
7. Follow the instructions in the Create Volume Wizard to finish striping the drives
using NTFS format.
Installing Command|8 Drivers on a Windows System
You can use the Command|8™ as a control surface for your Avid editing application
as well as for Pro Tools. Access the Pro Tools 6.9 or higher installer CD, and launch
the Command|8 installer located at \Drivers\Command8\Command8 setup.exe. For
more information on using the Command|8 with your Avid editing application, see
“Using an External Fader Controller or Mixer” in the Help.
Setting Screen Resolution
You need to set your screen resolution before you run your Avid application.
1. Click the Desktop, and select Properties.
The Display Properties dialog box opens.
2. Click the Settings tab.
3. Set the Desktop Area slider to 1024 x 768 pixels.
4. Click the Color Quality pop-up menu, and select Highest.
5. (Desktop models) Set Screen Refresh by doing the following:
Click the Advanced button.
Click the Monitor tab.
Click the Screen Refresh pop-up menu, and select 75 Hertz.
d. Click OK.
6. Click OK.
Additional Information
You can use higher screen resolutions. Screen resolutions are limited by the system
graphics board and the monitor specifications.
Suggestions for Optimum Performance
Background tasks can interrupt time-critical operations, such as capturing, playing,
or rendering. Make sure that background tasks are not running while you are
working on the Avid editing system.
Turn Off Simple File Sharing
Turning off Simple File Sharing is required. If you do not do this, you might get
Access Denied errors after moving files.
To turn off Simple File Sharing:
Double-click My Computer.
Select Tools > Folder Options > View.
Scroll down to the bottom of the window and deselect “Use simple file
sharing (Recommended)”.
Optimum Performance for Windows
The following list contains suggestions for ensuring optimum performance when
working with the Avid editing system:
The steps below might vary depending on if you have Windows Classic mode or
Windows XP mode selected.
Disable CPU throttling:
Select Start > Control Panel.
Double-click Power Options.
Select Power schemes > Always On.
Do not enable the Windows Display setting “Show window contents while
dragging.” This setting hinders redraw performance on the Avid editing system.
Do the following:
Select Start > Control Panel.
Double-click Display.
Click the Appearance tab.
d. Click the Effects button.
Deselect “Show window contents while dragging.”
Do not leave the Console window open when you are editing. The Avid editing
system performance slows considerably when the Console window is open.
Do not leave a Windows Explorer window open. Windows Explorer tries to
update file information.
Do not leave an e-mail application open if it is set to do periodic checks
for mail.
Do not run any application that periodically “wakes up” and performs an action
(for example, virus scanners and disk fragment utilities).
Disable screen savers.
Do not keep media on the same partition where the application is installed.
Avid recommends external media drives.
Always disable system sounds:
Select Start > Settings > Control Panel
Double-click Sounds and Audio Devices.
Click the Sounds tab, and select Sound scheme > No Sounds.
d. Click OK.
Always use small fonts with the display driver to avoid missing characters in
the application dialog boxes.
After moving a drive from one system to another, you must restart your system.
Windows does not recognize the drive until you restart the system.
To ensure you do not accidentally delete locked items from your desktop:
Right-click the Recycle Bin icon on your desktop.
Select Properties.
Click the Global tab.
d. Select “Display delete confirmation dialog.”
Click OK.
When you are advancing by single frames through the Timeline, deselect Clip >
Render On-the-Fly to enable faster response time.
Additional Information
Do not name files with special characters (/ \ : ? ” < > | *), because Windows
does not recognize special characters in file names. Bin names are limited to 27
characters (not including the four characters reserved for the file name
Do not schedule automatic backups at times when your Avid editing system
might be in use.
Do not run any application that includes prescheduled or automatically
scheduled activities, such as a calendar program.
Do not leave other applications running. Some applications, such as Microsoft
Office, run background processes.
Do not allow the Find Fast background process (find.exe) to run. The process
tries to update its cache of file and folder locations. Check your Startup folder,
and delete the file if it is there. To locate the find.exe, select
Start > Search > find.exe.
Turn off AutoPlay for Multimedia devices. Windows XP uses an AutoPlay
feature to automatically run programs and open files that it encounters on
CD-ROMs and DVDs. If you plan to use the Online Library and Online
Tutorial CD-ROMs, you should turn off AutoPlay for CD-ROMs that contain
mixed content.
Double-click the My Computer icon on your desktop.
Right-click the CD-ROM or DVD drive you want and select Properties.
Click the AutoPlay tab, and select Mixed content from the pop-up menu.
d. Select “Select an action to perform,” and then select Take no action.
Click OK.
Extending Your Usable Address Space and Adding RAM for Improved
The Microsoft Windows XP operating system limits every program to 2 gigabytes
(GB) of address space. It reserves the remaining 2 gigabytes of address space for its
own use. The operating system includes a boot-time mechanism that allows
applications access to a larger virtual address space than was previously available.
Avid provides a utility for setting the boot-time mechanism to extend the process
address space.
Setting your Avid editing system to access a larger virtual address space might
improve working with HD projects without running out of memory.
Even though you might gain more memory space, this can be quickly consumed with
bins and complex HD effects.e OV
For best performance, if you choose to extend your address space beyond
2 gigabytes, you should install an additional 1 or 2 GB of RAM.
Using Install3GB.bat to Extend Your Usable Address Space
Use the following procedure to extend your usable address space.
To extend address space:
1. Double-click Program Files\Avid\Utilities\3GB\Install3G.bat.
The following window opens.
2. Choose one of the following:
If you want to use the extended memory every time you boot the
system, type D.
If you want the option to choose between the extended memory and the
original default setting whenever you reboot, type M.
3. Restart your system.
If you typed D in step 2, the 3G extended memory is automatically used. If you
typed M in step 2, you are presented with a list like the following:
1. Microsoft Windows XP Professional
2. Microsoft Windows XP Professional /3GB /userva=2700
Additional Information
4. To boot with extended address space, select 2.
Restoring the Boot.ini Backup file
If you run the Install3GB.bat a subsequent time, it determines that you have already
modified the Boot.ini file and gives you the option to restore the boot.ini file to its
original state prior to running the utility.
To restore the Boot.ini backup file:
1. Double-click Program Files\Avid\Utilities\3GB\Install3G.bat.
The following window opens.
The only time you should select Y at this prompt is if you had run the utility
previously, had chosen the “D” option in step 2 on page 48, and had installed
another copy of the Windows operating system on a different partition.
2. Type N.
The following window opens.
3. Type Y to restore the Boot.ini file.
If you type N, you exit the utility without making any changes.
Special Notes
This section contains important information about system-level changes that affect
the way your Avid software and hardware operate.
Antivirus Applications
Antivirus programs containing autoscanning features can interfere with the
operation of the Avid editing application. For example, some antivirus programs
can be configured to run in the background and scan all files for viruses whenever
they are opened, copied, or moved. Since virus scanning is a processor- and
disk-intensive activity, it can interfere with capturing and playing real-time effects
in the Avid editing application.
Avid recommends you do not scan all files or schedule any background tasks such
as virus scanning when you are using your Avid editing application.
File deletion protection utilities also consume system resources and could interfere
with the proper operation of the Avid editing application. These utilities
automatically back up any files that are deleted, even temporary files created and
deleted by the Avid editing application. This consumes a large amount of disk
Additional Information
Turn off Automatic Reboots
The Automatic Reboot option is turned on by default on some Windows XP
systems. You should turn off this option.
To turn off automatic reboot:
1. Select Start > Settings > Control Panel.
2. Double-click System.
3. Click the Advanced tab.
4. Click the Settings button in the Startup and Recovery area.
5. Deselect Automatically restart in the System failure area.
6. Click OK and then click OK again.
Downloading the QuickTime Standalone Version
The Avid application notifies you if QuickTime is not detected on your system. If
you want to use the QuickTime application for exporting sequences, download the
standalone version of QuickTime from Apple’s Web site at www.apple.com.
When you install or update QuickTime, select the Recommended installation rather
than the Minimum installation. The Minimum installation does not install all the
components needed by your Avid application. When the installer asks for a
QuickTime Pro registration key, ignore the dialog box and click Next to proceed
with the installation.
Turning Off Drive Filtering
Drive filtering is turned on for this release, but in Windows XP, the filtering might
not correctly select drives. If you find that no drives are available for your desired
resolution, turn off drive filtering in the Media Creation dialog box. If you turn off
drive filtering, you can capture DV 25 or 10:1 resolution to an internal drive or to a
non-Avid drive. This is true for standalone editors as well as editors on a LANshare
For more information about the Media Creation dialog box, see the Help.
Goodies Folder
Avid supplies a Goodies folder located on the Avid Xpress Pro HD CD-ROM.
Access the Goodies folder by browsing the CD-ROM. This folder contains
programs and files you might find useful when trying to perform functions beyond
the scope of the editing application software.
The information in the Goodies folder is provided solely for your reference and
as suggestions for you to decide if any of these products fit into your process.
Avid is not responsible for the manufacture, support, or sales of these products.
Avid is also not responsible for any loss of data or time, or any other adverse
results related to the use of these products. All risks of using such products or
accessing such Web sites are entirely your own. The Web sites listed in the
Goodies folder are not under the control of Avid, and Avid is not responsible
for their content, any changes or updates to them, or the collection of any
personal data or information by the operators of such Web sites. All
information and product availability is subject to change without notice.
Panasonic AG-DVX100 Camera
Avid recommends that you use certain device settings when using the AG-DVX100
camera with an Avid editor.
Device Setup
Make sure the device is in VTR mode by toggling the button on the front of the
camera. Adjust the following Device Menu Settings on the camera:
Recording Setup
TC MODE - DF/NDF (Must match the tape in the device)
AV In/Out Setup
Additional Information
Using the Panasonic AG-DVX100 Camera with a 24p Project
To capture an NTSC 24p project in DV, your footage needs to have been shot with
advanced pulldown. This is currently available using the Advanced option of the
Panasonic AG-DVX100 camera.
If you want to use 1394 deck control to capture from the Panasonic AG-DVX100
camera, set the menu in the device as follows:
Panasonic AG-DVX100 Camera Communication Error
You might lose communication with the Avid Mojo if you switch between the
Capture tool and the Digital Cut tool when performing a digital cut with DV device
Workaround: Close each tool after you are through using it.
If you lose communication, quit the application, power cycle the Avid Mojo, then
restart the application.
Power User
Administrator or Power User rights are needed to run the editing application. The
editing application installer has automatically granted the necessary “Increase
Scheduling Priority” user right to Power Users.
Disconnecting Devices
Do not disconnect devices while running the Avid application. Before starting the
Avid application, make sure all your devices are connected first.
Avid Pro Tools
Avid Xpress Pro HD and Avid Pro Tools LE cannot be installed on the same system.
If you have installed Avid Xpress Pro HD and Avid Pro Tools LE using the Avid
Studio HD installer, the applications can be installed on the same system.
Copyright and Disclaimer
Product specifications are subject to change without notice and do not represent a commitment on the part of Avid
Technology, Inc. The software described in this document is furnished under a license agreement. You can obtain
a copy of that license by visiting Avid's Web site at www.avid.com. The terms of that license are also available in
the product in the same directory as the software. The software may not be reverse assembled and may be used
or copied only in accordance with the terms of the license agreement. It is against the law to copy the software on
any medium except as specifically allowed in the license agreement. Avid products or portions thereof are
protected by one or more of the following United States Patents: 4,746,994; 4,970,663; 5,045,940; 5,267,351;
5,309,528; 5,355,450; 5,396,594; 5,440,348; 5,452,378; 5,467,288; 5,513,375; 5,528,310; 5,557,423; 5,568,275;
5,577,190; 5,584,006; 5,640,601; 5,644,364; 5,654,737; 5,715,018; 5,724,605; 5,726,717; 5,729,673; 5,745,637;
5,752,029; 5,754,851; 5,799,150; 5,812,216; 5,852,435; 5,905,841; 5,929,836; 5,930,445; 5,946,445; 5,987,501;
6,016,152; 6,018,337; 6,023,531; 6,058,236; 6,061,758; 6,091,778; 6,105,083; 6,118,444; 6,128,001; 6,134,607;
6,137,919; 6,141,691; 6,198,477; 6,201,531; 6,223,211; 6,249,280; 6,269,195; 6,317,158; 6,317,515; 6,330,369;
6,351,557; 6,353,862; 6,357,047; 6,392,710; 6,404,435; 6,407,775; 6,417,891; 6,426,778; 6,477,271; 6,489,969;
6,512,522; 6,532,043; 6,546,190; 6,552,731; 6,553,142; 6,570,624; 6,571,255; 6,583,824; 6,618,547; 6,636,869;
6,665,450; D392,269; D396,853; D398,912. Other patents are pending.
Copyright © 2005 Avid Technology, Inc. and its licensors. All rights reserved.
Attn. Government User(s). Restricted Rights Legend
U.S. GOVERNMENT RESTRICTED RIGHTS. This Software and its documentation are “commercial computer
software” or “commercial computer software documentation.” In the event that such Software or documentation is
acquired by or on behalf of a unit or agency of the U.S. Government, all rights with respect to this Software and
documentation are subject to the terms of the License Agreement, pursuant to FAR §12.212(a) and/or DFARS
§227.7202-1(a), as applicable.
888 I/O, Adrenaline, AirPlay, AirSPACE, AirSPACE HD, AniMatte, AudioSuite, AudioVision, AutoSync, Avid,
Avid DNA, AVIDdrive, AVIDdrive Towers, Avid Mojo, AvidNet, AvidNetwork, AVIDstripe, Avid Unity, Avid Xpress,
AVoption, AVX, CamCutter, ChromaCurve, ChromaWheel, DAE, D-Fi, D-fx, Digidesign, Digidesign Audio Engine,
Digidesign Intelligent Noise Reduction, DigiDrive, Digital Nonlinear Accelerator, DigiTranslator, DINR, D-Verb,
Equinox, ExpertRender, FieldPak, Film Composer, FilmScribe, FluidMotion, HIIP, HyperSPACE, HyperSPACE
HDCAM, IllusionFX, Image Independence, Intraframe, iS9, iS18, iS23, iS36, Lo-Fi, Magic Mask,
make manage move | media, Marquee, Matador, Maxim, MCXpress, Media Composer, MediaDock,
MediaDock Shuttle, Media Fusion, Media Illusion, MediaLog, Media Reader, Media Recorder, MEDIArray,
MediaShare, Meridien, MetaSync, NaturalMatch, Nearchive, NetReview, NewsCutter, Nitris, OMF,
OMF Interchange, OMM, Open Media Framework, Open Media Management, ProEncode, Pro Tools, QuietDrive,
Recti-Fi, RetroLoop, rS9, rS18, Sci-Fi, Softimage, Sound Designer II, SPACE, SPACEShift, Symphony, the
Avid|DS logo, Trilligent, UnityRAID, Vari-Fi, Video Slave Driver, VideoSPACE, and Xdeck are either registered
trademarks or trademarks of Avid Technology, Inc. in the United States and/or other countries.
iNEWS, iNEWS ControlAir, and Media Browse are trademarks of iNews, LLC.
Dell and Latitude are registered trademarks of Dell Computer Corporation in the United States and other countries.
Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United
States and/or other countries. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S. and other
countries. NVIDIA Quadro is a registered trademark or trademark of NVIDIA Corporation in the United States
and/or other countries. QuickTime and the QuickTime logo are trademarks used under license from Apple
Computer, Inc. The QuickTime logo is registered in the U.S. and other countries. All other trademarks contained
herein are the property of their respective owners.
Avid Xpress Pro HD Version 5.2 ReadMe • Part Number 0130-07212-01 Rev. A • September 2005
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