HP DeskJet Series
Reference Manual for Windows
630C Series
Finding More Information
For more information, see the electronic User’s Guide.
Insert the printer software CD into your CD-ROM
drive and begin the installation process by running
setup.exe. At the opening screen select Open the
User’s Guide.
• For the latest product information, troubleshooting, and
printer software updates, visit HP’s web site at:
http://www.hp.com/support/home_products
• To view electronic help about specific printer settings, rightclick on any Print Settings option.
• To consult the Release Notes file, click the Start button, point
to Programs, point to HP DeskJet 630C Series, and click on
HP DeskJet 630C Series Release Notes.
Table of Contents
How to Print . . . . . . . . . . . . . . . . . . . . . . 2
Basic Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printing Photographs . . . . . . . . . . . . . . . . . . . . . . . 4
Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Printing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Printing Transparencies . . . . . . . . . . . . . . . . . . . . . 8
Printing Posters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The HP Toolbox . . . . . . . . . . . . . . . . . . 10
Getting Help When Things Go Wrong . . .11
Acknowledgments
Solving Common Problems . . . . . . . . . . . . . . . . . 11
Microsoft• , Windows• , Windows NT• , and MS Windows•
are U.S. registered trademarks of Microsoft Corporation.
Screenshot(s) reprinted by permission from Microsoft
Corporation.
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . .14
What the Lights Mean . . . . . . . . . . . . . . . . . . . . . . .15
HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . .16
Notice
•Copyright by Hewlett-Packard Company 2000
More About Your Printer. . . . . . . . . . .20
All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language
without the prior written consent of Hewlett-Packard
Company.
Uninstalling the Printer Software. . . . . . . . . . . . 20
Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Product Specifications. . . . . . . . . . . . . . . . . . . . . . 22
First edition: May 2000
Limited Warranty Statement . . . . . . . . . . . . . . . . 24
English
HP DeskJet Printer
English
How to Print
The HP print settings box opens with the Setup
tab selected.
Basic Printing
1. Lay out the page and choose the text, pictures,
fonts, and colors from your software program
(such as a word processor or drawing program).
2. On the File menu of the software program,
click Print.
The Print box for program opens.
Note: Your HP print setting box may differ from
those shown here.
If a box other than the HP print settings box
opens, click on Properties, Setup, Options, or
Printer, whichever is available.
5. Make selections on the Setup tab:
Note: The Print box varies greatly in appearance
depending on the software program.
If the software program does not have a File
menu or Print option, check the program’s user
guide for printing instructions.
3. Make changes as needed in the Print box. Are
all the print settings now what you want?
• If YES, click OK to start printing.
• If NO, continue to step 4 to change more
print settings.
4. In the Print box, click on Properties.
If you don’t see Properties, click on Setup,
Options, or Printer, whichever is available.
2
• Choose the Print Quality, Paper Type, and
Paper Size.
Note: By adding the optional HP black print
cartridge to your printer, you will get improved
print quality and faster speed.
• Check Scale to Fit to make the printer
output fit the page.
• Check HP Photo Cartridge for photorealistic output using the HP photo cartridge.
6. Click the Features tab for more print settings.
9. Make selections on the Advanced tab:
English
• Check Print in Grayscale to print in black
and white.
• Check Optimize for Photocopy or Fax to
make your photocopied and faxed images
sharper.
• Use the sliders to change the Saturation,
Brightness, and Color Tone of color prints.
• Use the slider for Ink Volume to change the
amount of ink applied.
10. Click OK in the HP print setting box to save
your settings. Then click OK in the Print dialog
box to start printing.
7. Make selections on the Features tab:
• Choose paper orientation—Portrait,
Landscape, or Mirror Image.
• Check Two-Sided Printing, Multiple Pages
per Sheet, and Poster Printing, as desired.
• Check Start Printing from Last Page to
reverse the order of printing.
• Check Show HP Preview to display an on
screen preview of the printed copy.
• Set the number of Copies.
8. Click the Advanced tab for more settings.
If a box other than the Print dialog box opens,
click on OK or Print, whichever is available.
It takes a few moments for the printing to start,
because the printer is receiving information from
the computer.
For more information about the HP Print
Settings box, see the electronic User’s Guide,
which you can access from the HP Toolbox
(see page 10).
While You’re Printing
Your printer will print at different speeds,
depending on the complexity of the job, the print
quality you have chosen, and the number of print
cartridges in the printer. If you have lots of
graphics and color in your document, it will take
longer to print.
If something goes wrong
Sometimes, in spite of your best efforts,
something goes wrong during printing. Maybe
a sheet of paper jams in the printer or nothing
happens at all. See “Solving Common Problems”
on page 11 for solutions.
3
English
Printing on Different Types of Paper
Printing Photographs
I want to print…
8.5 x 11 in. or A4 Photo Paper
I should…
1. With the printer turned on, open the top cover. The
cradle moves to an accessible position.
2. Check the right section of the cradle:
• If it is empty, go to step 3.
• If it contains a black print cartridge, remove the
cartridge.
3. Place an HP photo cartridge into the right section of
the cradle, and push the cartridge back into position.
4. Close the printer’s top cover.
5. Align the cartridges.
6. Insert photo paper in the IN tray, printable side down.
7. Slide the paper adjusters to fit snugly against the
paper’s edges.
8. Choose print settings that match the type and size of
the photo paper.
9. Print the photo.
HP print settings to choose
Setup Tab
- Paper Type: Choose appropriate HP photo
paper type
- Print Quality: Best
Guidelines to remember
• For best results use HP photo paper.
• Make sure that the photo paper is loaded in the IN tray
printable side down.
• For best results, remove each sheet promptly and allow
Note: If using only the Tri-Color print cartridge,
the Draft and Normal print quality settings
automaticaaly change to Best for all photo and
coated papers.
•
- Paper Size: Choose appropriate paper size
- HP Photo Cartridge: Checked
•
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
4
it to dry printable side up. Drying time varies
depending on the humidity.
After printing your photo, remove the photo cartridge
from the printer, place it in a closed container, and
store in a cool, dry place. Make sure the ink nozzles on
the cartridge are positioned so they do not touch the
sides of the container or any other material.
Remove from the IN tray any leftover special paper and
replace it with the paper you’ll be using next.
If you need more information about working with
photos, see the electronic User’s Guide.
English
Printing Envelopes
I want to print…
I should…
Single envelope
1. Slide the envelope, with its flap side up and on the
right, into the single-envelope slot until it stops.
2. Make sure there’s paper in the IN tray.
3. Choose print settings that match the type and size of
the envelope.
4. Print the envelope.
Stack of up to 20 envelopes
1. Slide out both paper adjusters, and remove all paper
from the IN tray.
2. Put a stack of up to 20 envelopes, with the flap side up
and on the right, into the IN tray.
3. Slide the paper adjusters so they fit snugly against the
edges of the stack.
4. Print the envelopes.
HP print settings to choose
Guidelines to remember
Setup Tab
- Paper Type: Plain Paper
- Print Quality: Normal
- Paper Size: Choose appropriate envelope size
• Avoid shiny or embossed envelopes, or those that have
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
•
clasps or windows.
• Avoid envelopes with thick, irregular, or curled edges
•
•
•
or with areas that are wrinkled, torn, or otherwise
damaged.
When printing a stack of envelopes, never load more
than 20 envelopes at one time.
Even up the stack of envelopes before inserting them
by tapping the short edge on a flat surface.
If printing on JIS #4 (90 x 205 mm) envelopes, follow
instructions for printing cards on page 6.
When printing on JIS #3 (120 x 235 mm) or JIS #4 (90 x
205 mm) envelopes, insert with flap up and toward you.
If you need information about printing small
envelopes, see the electronic User’s Guide.
5
English
Printing Cards
I want to print…
I should…
1. Remove OUT tray.
2. Raise the card guide.
3. Put up to 30 cards in the IN tray. Align the right edge
of the card stack with the card guide.
4. Lower the handle on the paper-length adjuster. Press
the lower-inside portion of the handle to release it.
5. Slide the paper adjusters so they fit snugly against the
stack.
6. Replace the OUT tray.
7. Print the cards.
HP print settings to choose
Guidelines to remember
Setup Tab
- Paper Type: Plain Paper
- Print Quality: Normal
- Paper Size: Choose the appropriate card size
• Even up the cards before inserting them by tapping the
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
•
short edge on a flat surface.
• Move the paper-length adjuster by pressing the inside
•
of the handle to release and lower it, then pushing it
toward the card stack until it stops.
If you encounter difficulty replacing the OUT tray, lift
the top cover, wait a few moments for the cradle to
move to the center position, then replace the OUT tray,
and lower the top cover.
When printing JIS #4 (90 x 205 mm) envelopes, insert
envelopes with flap up and toward you.
If you need information about printing cards, see the
electronic User’s Guide.
6
I want to print…
English
Printing Labels
I should…
1. Slide out both the paper adjusters, and remove all
paper from the IN tray.
2. Fan the edges of the label sheets to separate them.
3. Put up to 25 sheets of labels in the IN tray on top of at
least 5 sheets of plain paper of the same size.
4. Slide the paper adjusters so they fit snugly against the
stack.
5. Print the labels.
HP print settings to choose
Setup Tab
- Paper Type: Plain Paper
- Print Quality: Normal
- Paper Size: Choose the appropriate paper size
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
Guidelines to remember
• Use only A4- or U.S. letter-sized sheets of labels.
• Use only paper labels designed specifically for use with
inkjet printers.
• Never load more than 25 sheets at one time.
• Use only full sheets of paper labels.
• Avoid sheets of labels that are sticky, curled, wrinkled,
or pulling away from their protective backing.
If you need information about printing labels, see the
electronic User’s Guide.
7
English
Printing Transparencies
I want to print…
I should…
1. Slide out both the paper adjusters, and remove all
paper from the IN tray.
2. Put up to 25 sheets of transparencies in the IN tray,
rough side down and the adhesive strip toward the
printer.
3. Slide the paper adjusters so they fit snugly against the
edges of the transparencies.
4. Print the transparency.
HP print settings to choose
Setup Tab
- Paper Type: Choose the appropriate
transparency film type
- Print Quality: Normal
Note: To obtain the Best print quality for
transparencies, insert an optional Black print
artridge into the right section of the cradle.
- Paper Size: Choose the appropriate
transparency film size
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
8
Guidelines to remember
• For best results, use HP transparency films, which are
designed specifically for use with HP Inkjet printers.
• Because transparencies need longer drying times than
plain paper, the printer dries them automatically before
it releases them. Press the Resume button on the
front of the printer to continue printing.
If you need information about printing
transparencies, see the electronic User’s Guide.
English
Printing Posters
I want to print…
I should…
1. Load paper in the IN tray.
2. Slide the paper guides snugly against the sheets.
3. Choose the print settings that match the type and size
of your poster.
4. Print your poster.
HP print settings to choose
Setup Tab
- Paper Type: Plain Paper
- Print Quality: Normal
- Paper Size: Choose the appropriate size
Guidelines to remember
• After printing, trim the edges on each sheet and tape
the sheets together.
If you need information about printing posters, see
the electronic User’s Guide.
Features Tab
- Orientation: Choose appropriate orientation
- Two-Sided Printing: Unchecked
- Poster Printing: Check this box and choose size
2x2, 3x3, or 4x4
9
English
The HP Toolbox
3. To continue to the Configuration page, click
the Configuration tab.
Use the HP DeskJet Toolbox for cleaning and
maintaining your printer, finding information,
and printing a test page.
1. Click the Start button, point to Programs,
point to HP DeskJet 630C Series, and click on
HP DeskJet 630C Series Toolbox.
The HP Toolbox opens with the Printer
Services tab selected.
4. Select the Number of Print Cartridges to
match the number used for the printer.
This setting is used as a backup if the
computer cannot identify the number of print
cartridges in the printer.
5. To exit, click the “X” at the top-right corner of
the HP Toolbox.
2. Click the icon for the service you want, and
then follow the on-screen instructions:
•
•
•
•
•
Open the User’s Guide
Align the Print Cartridges
Clean the Print Cartridges
Print a Test Page
Purchase Print Cartridges
Note: If using only the Tri-Color print cartridge,
alignment is not necessary.
10
Solving Common Problems
It’s frustrating when things go wrong. This section
contains tips that can help you determine what
the problem is and how to fix it.
USB Problems
USB is not enabled.
1. Click the Start button, point to Settings, and
click on Control Panel.
2. Double-click the System icon.
3. Click the Device Manager tab.
4. Click the plus () icon next to the Universal
Serial Bus Controller option.
• If you see a USB host controller and a USB
root hub listed, USB is probably enabled.
• If you do not see these devices listed, refer
1. Disconnect the USB cable from your printer.
to your computer’s documentation or contact the manufacturer for more information
on enabling and setting up USB.
5. If you cannot enable USB, you can always use
a parallel cable to connect your printer’s
parallel port to your computer.
2. Insert the printer software CD (or Disk 1 if you
have diskettes) into your computer.
3. Click the Start button and click Run.
Cable connections. Make sure your USB cable is
connected properly. Disconnect and then
reconnect the USB cable from your printer,
making sure that it is securely attached.
4. Browse to the CD or diskette drive. Select
Setup, and then click Open.
Printing speed. When operated on a USB chain,
your printer may become slower if other USB
devices or software applications are being used
while you’re printing. For optimal print
performance, avoid using other devices in the
USB chain while printing.
USB Installation. If you accidentally cancelled the
USB installation the first time you connected your
HP DeskJet printer to your computer, follow these
instructions to redisplay the USB installation
screens:
5. The setup.exe file will appear in the dialog
box. Click OK.
6. Select the Remove HP DeskJet 630C Series
Software option.
7. Connect the USB cable to your printer again.
The USB installation screen should appear
again.
8. Continue with Step 8 on your Quick Start
Poster.
Printer not responding. Make sure Windows 98 or
2000 Professional is running and your printer is
connected to your computer using a USB cable. If
you do not have Windows 98 or 2000
Professional, you need to use a parallel cable.
English
Getting Help When Things
Go Wrong
USB hub. If you have connected your printer to a
USB hub, and the “Error Writing to USB Port”
message appears, your printer isn’t getting good
data from the other device or hub. Connect the
printer directly to the USB port on the computer.
Unknown device. If you get an “Unknown device is
found” message when you install the USB
software, disconnect the USB cable, uninstall the
printer software (see page 20), and turn off the
computer and printer. Unplug the electrical power
to the printer, then reconnect your printer and
restart the USB software installation (see your
Quick Start Poster).
11
English
Error writing to LPT1. You may not have plugged
your USB cable in before installing the software.
• Make sure you’ve selected the right paper size
1. Disconnect the USB cable from your printer.
2. Insert the printer software CD (or Disk 1 if you
have diskettes) into your computer.
3. Click the Start button, then click Run.
4. Browse to the CD or diskette drive. Select
Setup, and then click Open.
5. The setup.exe file will appear in the dialog
box. Click OK.
6. Select the Remove HP DeskJet 630C Series
software option to remove the software.
7. Connect the USB cable to your printer again.
The USB installation screen should appear
again.
8. Repeat the “Install USB and printer software”
step. See your Quick Start Poster or your
electronic User’s Guide.
Colors. If the colors are wrong or missing:
Parts of the document are missing
or are in the wrong place
Paper orientation. If the printing is positioned
incorrectly on the page, make sure you’ve
selected the correct orientation (Portrait or
Landscape) on the Features tab of the HP print
settings box.
Paper size. Make sure you have selected the
correct paper size in the Setup tab of the HP print
settings box.
Alignment. If the color ink and black ink don’t line
up on the printed page and you are using two
print cartridges, align the print cartridges. In the
HP Toolbox, click the Printer Services tab, and
then click Align the Print Cartridges.
• Clean your Tri-Color print cartridge. In the HP
Toolbox, click the Printer Services tab, and
then click Clean the Print Cartridges.
• Replace the Tri-Color print cartridge.
• Check Print in Grayscale to clear this option
on the Advanced tab of the HP print settings
box.
• Consider installing an optional black print
cartridge or HP photo cartridge in the right
section of the print cartridge cradle.
Communications. If meaningless characters are
printing on your page, the computer might have
lost communication with your printer. Try turning
your computer and printer off and then turn them
on again. If the problem persists, make sure all
cables are securely attached.
Print cartridge cradle contacts. The back plate
between the right print cartridge and the print
cartridge cradle may need cleaning. This problem
might happen if you add an optional print
cartridge after the printer has been used with only
one print cartridge. To clean the back plate:
1. Turn on the printer and open the top cover.
After the cradle finishes moving to an
accessible position, unplug the power cord
from the rear of the printer.
Paper loading. If the printing is slanted or skewed,
try reloading the paper. Make sure the paper
adjusters fit snugly against the media.
WARNING: Do NOT touch the print cartridge ink
nozzles or copper contacts. Touching these parts
can result in clogs, ink failure, and bad electrical
connections.
2. Grasp the top of the right print cartridge, pull it
toward you until it pops loose, and lift it out of
the cradle.
Margin settings. If text is running off the edge of
the page:
CAUTION: Avoid touching the electrical contacts
on the inside of the cradle.
• Make sure the margins are set correctly in your
software program.
• Make sure the elements in your document fit
within the printable area of the page.
12
on the Setup tab of the HP print settings box.
Print cartridge cradle contacts. The back plate
between the right print cartridge and the print
cartridge cradle may need cleaning. See “Print
cartridge cradle contacts” on page 12.
English
3. Dip a cotton swab into distilled, filtered, or
bottled water (minerals in regular tap water
may damage the print cartridges), and wipe
the right cradle back plate and the contacts on
the print cartridge with the swab. Do not clean
any other parts of the cradle or the cartridge.
Paper. If the printing is faded or the colors are dull
or bleeding into each other, make sure:
• you’re using paper intended for inkjet printers.
• you’ve loaded the paper print side down.
• you have selected the correct paper type on
the Setup tab of the HP print settings box.
Right cradle
back plate
Ink. You can control the amount of ink on the
page by changing the Print Quality.
• If you have smearing, you may be using too
much ink. On the Setup tab of the HP print
settings box, click Normal or Draft instead of
Best. You can also reduce the amount of ink by
using the Ink Volume slider on the Advanced
tab.
4. Hold the print cartridge up to the light. If you
see any dust or fibers, repeat step 3.
5. After the back plate and the print cartridge
dry, insert the print cartridge back in the right
cradle. Close the top cover.
6. Reinsert the power cord into the back of the
printer.
7. In the HP Toolbox, click the Printer Services
tab, and then click Align the Print Cartridges.
The print quality is poor
Cartridges. If ink is smearing, streaking, or is
splotchy:
• You might need to clean the print cartridges.
See the HP Toolbox for instructions.
• You might need to replace the print cartridges.
See the HP Toolbox for instructions.
• Make sure you have removed the protective
piece of vinyl tape from the print cartridges.
• If the color and black ink aren’t lining up on the
• You may be printing in Draft mode. Click
Normal or Best on the Setup tab of the HP
print settings box.
No page came out of the printer
Be patient. Complex documents, such as color
photographs, take a while to print. Check the
power light; if it’s blinking, the printer is
processing information.
Power. Make sure the printer is on (the power light
on the front of your printer should be on) and that
all connections are firm.
Cover. Make sure the top cover of the printer is
closed.
Flashing lights. See “What the Lights Mean” on
page 15.
Paper. Make sure you put the paper in the IN tray
correctly.
Print cartridges. Make sure the print cartridge
cradle contains properly installed cartridges with
the correct HP part number.
printed page, go to the HP Toolbox and click
Align the Print Cartridges.
13
English
Printer not responding. If you are using a parallel
port on the printer you might be using the wrong
cable (HP IEEE 1284-compliant). If you have the
correct cable, turn off the printer and then turn it
back on.
“There is a problem” message. Perform the steps
in the box and click Retry. If the box reappears,
click Skip. If the printer is connected to the
computer with a parallel cable, be sure you are
using a bi-directional HP IEEE 1284-Compliant
Parallel Interface Cable.
Clearing Paper Jams
When a paper jam occurs, the Power and
Resume lights alternately flash. Follow these
instructions to clear a paper jam.
1. Turn off the printer.
2. Open the top cover and remove the OUT tray.
3. Pull the jammed paper out of the printer.
Remove all torn pieces from the paper path.
A blank page came out of the
printer
Tape. Make sure you’ve removed the protective
pieces of vinyl tape on the print cartridges.
Default printer. Make sure you’ve selected the
HP DeskJet 630C Series printer as the default
printer.
Ink. You may have run out of ink. Replace the
cartridge.
Faxes. If you’ve received an electronic fax at your
computer and the printer prints a blank page
when you try to print the fax, try saving the fax in
a graphic format (such as TIF). Then place it in a
word-processing document, and print from there.
14
4. Remove any wrinkled or torn paper from the
IN tray.
5. Reload the paper.
6. Replace the OUT tray and close the top cover.
7. Turn on the printer.
What the Lights Mean
Lights
Printer status
table lists the actions you can take based on these
lights.
Actions you can take
Off
Press Power
Ready to print
From a software program, send a document to the printer.
No action required.
flashing
Busy receiving a
document from
the computer or
printing a
document
flashing
Error condition
1. If you just installed a print cartridge, make sure the cartridge is
securely snapped into the cradle with the arrow aligned with the dots
on the top of the cradle.
2. Close the top cover of the printer if it is open.
3. Check the IN tray to make sure it contains paper and that the paper is
correctly loaded in the tray.
4. Press Resume to clear the error condition. Then check your
computer screen for any reported error message and corrective
action instructions.
Error condition
1. Press Power
to turn off the printer.
2. At the computer, cancel any documents awaiting printing.
3. Press Power
again to turn on the printer.
off
English
On the right side of the printer are the Resume
light (top) and the Power light (bottom). These
lights show the status of the printer. The following
to turn on the printer.
off
off
on
off
on
flashing
flashing
If that doesn’t solve the problem, try the following:
1. Press Power
to turn off the printer.
2. Unplug the printer.
3. Plug the printer back in.
4. Press Power
to turn the printer back on.
15
English
HP Customer Care
HP DeskJet printers set the
standard for quality and reliability, so you have
made an excellent choice. Should you need help,
however, HP Customer Care’s award-winning
service and support is nearby to provide expert
advice on using your HP printer or to answer
specific questions about a problem you are
having. Whether online or by phone, you’ll find
the support you need—and you’ll find it fast.
HP Customer Care Online
Click your way to a quick solution!
HP Customer Care Online is a great place to go
for answers to questions about your HP products.
You’ll get instant access to everything from
helpful printing tips to the latest product and
software updates—24 hours a day, seven days a
week, all at no charge to you.
If you have access to the Internet, you can obtain
a wide variety of information about your printer at
the following web sites:
English:
http://www.hp.com/support/home_products
French:
http://www.hp.com/cposupport/fr
German:
http://www.hp.com/cposupport/de
Japanese:
http://www.jpn.hp.com/CPO_TC/eschome.htm
Korean:
http://www.hp.co.kr/go/support
Portuguese:
http://www.hp.com/cposupport/pt
Spanish:
http://www.hp.com/cposupport/es
16
Simplified Chinese:
http://www.hp.com.cn/go/support
Traditional Chinese:
http://support.hp.com.tw/psd
From HP Customer Care Online you can link
to HP Customer Care User Forums and HP
Customer Care Email.
HP Customer Care User Forums
They’re friendly. They’re informative. Check out
our online user forums. Simply review existing
messages left by other HP users to find the
answers you’re looking for. You can also post
your questions, then check back later for ideas
and suggestions from knowledgeable users and
system operators.
HP Customer Care by Email
Connect with HP via email and receive a personal
reply from an HP Customer Care service
technician. Responses are normally provided
within 24 hours of receipt (excluding holidays).
A great option for those non-urgent questions.
Note: HP Customer Care by email may not be
available in all languages.
Printer Software
computer. You have several options for getting
printer software:
In the U.S.
First time setup?
• Use the CD-ROM software shipped with
•
•
•
Need software
updates?
the printer.
Download the printer software from the
HP Customer Care Online web site. See
page 16 for the web site addresses.
Create diskettes using a computer with a
CD-ROM drive. To create the diskettes,
begin the printer software installation.
When the opening screen appears, select
Make diskettes of your printer software
and follow on-screen instructions.
Call (661) 257-5565 to order 3.5-inch
diskettes. Nominal shipping and handling
charges may apply. Bonus software
provided on the CD will not be provided
on diskettes.
Elsewhere in the world
• Use the CD-ROM software shipped with
the printer.
• Download the printer software from the
•
HP Customer Care Online web site. See
page 16 for the web site addresses.
Create diskettes using a computer with a
CD-ROM drive. To create the diskettes,
begin the printer software installation.
When the opening screen appears, select
Make diskettes of your printer software
and follow on-screen instructions.
• Download the printer software from
• Download the printer software from
the HP Customer Care Online web
site. See page 16 for the web site
addresses.
Call (661) 257-5565 to order 3.5-inch
diskettes. Software updates are
available for the cost of the CDs or
diskettes plus shipping.
the HP Customer Care Online web
site. See page 16 for the web site
addresses.
Call the HP Customer Care Center
nearest you. See page 18 for phone
numbers.
•
English
Printer software (also referred to as a printer
driver) allows your printer to talk with your
•
17
English
HP Customer Care by Phone
Region
DeskJet 630C North America
(including Canada)
Series
✽
Phone
Support ✽
90 days
Asia Pacific
90 days
Europe
90 days
Latin America
1 year
Long distance charges may apply in different regions.
Before placing a call for help, please make sure
that:
1. You have checked your Quick Start Poster
and this Reference Manual for installation and
troubleshooting tips.
2. You have checked HP Customer Care Online
for product help. See page 16 for HP web site
addresses.
If you cannot solve your problem using steps 1 to
3, then call an HP service technician while you’re
in front of your computer and printer. Before you
call, be sure you have the following information:
- Your printer’s serial number (the label is
on the back of the printer).
______________________________
- Your printer’s model number (the label is
on the front of the printer).
______________________________
- The model of the computer.
______________________________
- The version of the printer software.
______________________________
Then we can help you with your questions
immediately!
18
See the list below for your country’s HP
Customer Care Center phone number:
• Africa/Middle East 41 22/780 41 11
• Argentina
(541) 778-8380
• Australia
+61 3 8877 8000
• Austria
43 (0) 660 6386
• Belgium (Dutch)
32 (0)2 62688 06
• Belgium (French)
32 (0)2 62688 07
• Brazil
011 829-6612
• Canada
(905) 206-4663
• Chile
800 36 0999
• China
8610-65645959
• Czech Republic
42 (2) 471 7321
• Denmark
45 (0) 39 294099
• Finland
358 (9) 2034 7288
• France
33 (0) 143623434
• Germany
49 (0) 180 532 6222
• Greece
30 1 689 64 11
• Hong Kong
(800) 96 7729
• Hungary
36 (1) 252 4505
• India
91 11 682 60 35
• Indonesia
6221 350 3408
• Ireland
353 (0) 1662 5525
• Israel
972-9-9524848
• Italy
39 (0) 2 264 10350
• Japan, Osaka
81 6 6838 1155
• Japan, Tokyo
81 3 3335-8333
• Korea
02 3270 0700
• Malaysia
03 2952566
• Mexico D.F.
258 9922
• Mexico, Guadalajara 01 800 472 6684
• Middle East/Africa 41 22/780 41 11
• Netherlands
31 (0) 20 606 8751
• New Zealand
(09) 356-6640
• Norway
47 (0) 22 116299
• Philippines
+66 (2)867 3551
• Poland
(+48) 22 519 06 00
• Portugal
351 (0) 1 318 00 65
• Russia
7095 923 50 01
• Singapore
65 272 5300
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
U.S.
Venezuela
Venezuela, Caracas
34 (9) 02321 123
46 (0) 8 6192170
41 (0) 84 8801111
886 2-2717-0055
(66-2) 661 4011
90 1 224 59 25
44 (0) 171 512 5202
(208) 344-4131
800 47 888
207 8488
After the Free Phone Support Period
You can still get help from HP for a fee. Prices are
subject to change without notice. HP Customer
Care Online help (page 16) on the Internet is still
available for free!
• For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50
per minute and will not exceed $25.
• For calls from Canada, or for calls in the U.S.
Extended Warranty Options
English
•
•
•
•
•
•
•
•
•
•
If you would like to extend your printer coverage
beyond the limited warranty period, you have the
following options:
• Consult your reseller to get extended
coverage.
• If your reseller does not offer service contracts,
please call HP directly and ask about our
HP Service Agreements. In the U.S., call (800)
446-0522; in Canada, call (800) 268-1221. For
HP Service Agreements outside the U.S. and
Canada, contact your local HP Sales Office.
HP Customer Care Repair
If your HP printer is ever in need of
repair, simply call the HP Customer Care Center.
A trained service technician will diagnose the
problem and coordinate the repair process for
you. This service is free during your printer’s
standard warranty. Beyond the warranty period,
repairs are charged on a time and materials basis.
that you anticipate might be longer than ten
minutes in length, call (800) 999-1148. The
fee is US $25 per call, charged to your Visa or
MasterCard.
• If, during your phone call, it is determined
that your printer requires repair, or that your
print cartridge is defective, and you are within
your printer’s Limited Warranty period (see
page 24), you will not be charged for the
phone support service. However, for countries
where the above toll-free phone numbers are
not available, the regular long-distance
charges may apply.
19
English
More About Your Printer
Uninstalling the Printer Software
If you need to uninstall the printer driver for
your HP DeskJet printer for any reason, perform
one of the steps listed for your operating system.
If something unexpected happened during
installation, it is safest to run the uninstall utility
directly from the CD rather than from the
uninstall program that was installed on your
hard drive.
To uninstall the software, do one of the
following:
Print Cartridges
The Tri-Color print cartridge is the standard
cartridge for the HP DeskJet 630C Series printer.
The Black print cartridge and the HP Photo
cartridge are optional cartridges for this printer.
When buying replacement print cartridges, check
the part numbers carefully so that you buy the
correct print cartridge for your printer. The
following table shows the correct part number
and easy selection number for your printer
model.
Print Cartridge
HP DeskJet
Model
Color
(standard)
Black
(optional)
Photo
(optional)
• Click the Start button, point to Programs, point
to HP DeskJet 630C Series, and then click HP
DeskJet 630C Series Uninstall.
–OR–
• Click the Start button, point to Settings,
click Control Panel, and then double-click
Add/Remove Programs. Select HP DeskJet 630C
Series (Remove only).
630C Series Tri-Color
HP 51649
Series
Black
HP C6614
Series
Photo Cartridge
HP C1816A
The Tri-Color print cartridge goes in the left
section of the print cartridge cradle. This cartridge
is required for the printer to print.
–OR–
Optional print cartridges go into the right section
of the print cartridge cradle. Even if the right
section is empty, the printer will still print.
• Insert the CD into your computer and run
To replace the Tri-Color print cartridge
Setup.exe. Select Remove HP DeskJet 630C
Series software.
1. Turn on the printer, and open the top cover.
The cradle moves to an accessible position,
and the Resume light flashes.
2. Grasp the top of the empty print cartridge and
pull it toward you until it pops loose. Lift the
cartridge out of the cradle and discard it.
CAUTION: Avoid touching the electrical contacts
on the inside of the cradle.
20
Tri-Color
Print Cartridge
Vinyl Tape
Ink Nozzles
WARNING: Do NOT touch the print cartridge ink
nozzles or copper contacts. Touching these parts
can result in clogs, ink failure, and bad electrical
connections. Also, do NOT remove the copper
strips; these are required electrical contacts.
4. Place the new cartridge in the left section of
the cradle.
5. Align the arrow on the print cartridge with the
notch on top of the left section of the cradle,
and push the arrow toward the notch until the
cartridge snaps into place.
7. If the right section of the cradle has a print
cartridge, open the HP Toolbox, click the
Printer Services tab, and then click
Align the Print Cartridges.
English
3. Remove the new print cartridge from its
packaging and carefully remove the
protective vinyl tape covering the ink nozzles.
If the right section of the cradle is empty,
alignment is not necessary.
For more information about the care and
maintenance of print cartridges, see the electronic
User’s Guide.
To insert or replace an optional print
cartridge
1. Turn on the printer, and open the top cover.
The cradle moves to an accessible position,
and the Resume light flashes.
2. If replacing an empty print cartridge, grasp the
top of the cartridge and pull it toward you
until it pops loose. Lift the print cartridge out
of the cradle and discard it.
CAUTION: Avoid touching the electrical contacts
on the inside of the cradle.
3. Remove the new print cartridge from its
packaging and carefully remove the
protective vinyl tape covering the ink nozzles.
Black Print
Cartridge
Vinyl Tape
6. Close the top cover.
The cradle returns to the home position on the
right side of the printer, and the Resume
light stops flashing.
Ink Nozzles
WARNING: Do NOT touch the print cartridge ink
nozzles or copper contacts. Touching these parts
can result in clogs, ink failure, and bad electrical
connections. Also, do NOT remove the copper
strips; these are required electrical contacts.
21
English
4. Place the new cartridge into the right section
of the cradle.
5. Align the arrow on the print cartridge with the
notch on top of the right section of the cradle,
and push the arrow toward the notch until the
print cartridge snaps into place.
Product Specifications
Printers
HP DeskJet 630C Series Printer
Print technology
Drop-on-demand thermal inkjet printing
Print speed
Color
Up to 2.5 pages per minute*
Black
Up to 5 pages per minute*
* With optional black print cartridge
Print quality
Color
600 x 300 dots per inch
Black:
600 x 300 dots per inch*
* With optional black print cartridge
6. Close the top cover.
The cradle returns to the home position on the
right side of the printer, and the Resume
light stops flashing.
7. Open the HP Toolbox, click the Printer
Services tab, and then click Align the Print
Cartridges.
For more information about the care and
maintenance of print cartridges, see the electronic
User’s Guide.
Printer command language
HP PCL Level 3
Standard Character Sets
United Kingdom (ISO 4), German (ISO 21), French (ISO 69),
Italian (ISO 15), Danish/Norwegian (ISO 60), Swedish (ISO 11),
Spanish (ISO 17), ANSI ASCII (ISO 6), Legal, PC-8, Roman-8,
PC-850, PC-8 Danish/Norwegian, ECMA-94, Latin 1
(ISO 8859/1), PC-852, Latin 2 (ISO 8859/2), Latin 5
(ISO 8859/9), and PC-8 Turkish
Vertical Alignment
• 0.002 in
Built-in (internal) fonts
Courier (portrait and landscape orientations)
Pitch:
5, 10, 16.67, 20 cpi
Point size:
6, 12, 24 pt
Style:
Upright (Italic: 5, 10, 20 cpi)
Stroke weight:
Normal, Bold
CG Times (portrait and landscape orientations)
Pitch:
Proportional
Point size:
5, 6, 7, 8, 10, 12, 14 pt
Style:
Upright, Italic
Stroke weight:
Normal, Bold
Letter Gothic (portrait and landscape orientations)
Point and pitch:
6, 12, and 24 pt for 6, 12 and 24 cpi
(Upright only): 4.75, 9.5, and 19 pt
for 16.67 cpi
Style:
Upright
Stroke weight:
Normal, Bold
Univers (portrait and landscape orientations)
Pitch:
Proportional
Point size:
5, 6, 7, 8, 10, 12, 14 pt
Style:
Upright (Italic: 5, 6, 10, 12 pt)
Stroke weight:
Normal, Bold
22
Power consumption
MS Windows 95, 98, NT 4.0, and 2000 Professional
(MS DOS and Windows 3.1 not supported)
2 watts maximum when off
2.5 watts maximum nonprinting
23 watts maximum when printing
Reliability
20,000 hours MTBF
1,000 total pages per month maximum
Buttons/lights
Resume button and light
Power button and light
Recommended media weight
Paper:
Envelopes:
Cards:
60 to 135 g/m2 (16 to 36 lb index)
75 to 90 g/m2 (20 to 24 lb)
110 to 200 g/m2 (110 lb index max.;
8.5 pt max. thickness)
Media handling
I/O interface
Centronics parallel, IEEE-1284-compliant with
1284-B receptacle (Bi-Tronics, ECP)
Universal Serial Bus
Printer memory
512 KB built-in RAM
32 KB receive buffer
Dimensions
Width:
Height:
Depth:
English
Software compatibility
436 mm (17.2 in)
199 mm (7.9 in)
405 mm (16 in)
Weight
5.3 kg (11.6 lbs)
Power requirements
Power Adapter (universal input)
Input Voltage:
100 to 240 VAC (•10%)
Input Frequency:
50 to 60 Hz (•3 Hz)
Automatically accommodates the world-wide range of AC line
voltages and frequencies. There is no on/off switch on the
power adapter.
Operating environment
Maximum operating conditions:
Temperature
41 to 104o F, 5 to 40o C
Humidity
10 to 80% RH noncondensing
Recommended operating conditions for best print quality:
Temperature
59 to 95o F, 15 to 35o C
Humidity
20 to 80% RH noncondensing
Storage conditions:
Temperature
-40 to 140o F, -40 to 60o C
Declared noise emissions in accordance with ISO 9296:
6.3 B(A)
Sound Power, LwAd (1 B = 10 dB)*
Sound Pressure, LpAm (Bystander position)* 50 dB(A)
* In Normal Mode.
Sheets:
Multiple envelopes:
Single envelope:
Cards:
Transparencies:
Labels:
OUT tray capacity:
up to 100 sheets
up to 20 envelopes
only 1 envelope
up to 30 cards
up to 50 sheets
up to 25 sheets
Use only U.S. letter- or A4-sized
sheets specifically designed for
use with inkjet printers.
up to 50 sheets
Printable paper sizes
U.S. letter
U.S. legal
Executive
European A4
European A5
B5-JIS
User Defined size:
U.S. No. 10 envelope
Invitation A2 envelope
European DL envelope
European C6 envelope
Index card
Index card
European A6 card
Japanese Hagaki Postcard
8.5 x 11 in
8.5 x 14 in
7.25 x 10.5 in
210 x 297 mm
148 x 210 mm
182 x 257 mm
Width: 5.0 to 8.5 in
127 to 215 mm
Length: 5.83 to 14 in
148 to 356 mm
4.12 x 9.5 in
4.37 x 5.75 in
220 x 110 mm
114 x 162 mm
102 x 152 mm
4 x 6 in
127 x 203 mm
5 x 8 in
105 x 148 mm
100 x 148 mm
23
English
Limited Warranty Statement
Region
North America
(including Canada)
Asia Pacific
Europe
Latin America
B. Limitations of Warranty
1.
90 days
Print
Cartridge
90 days
90 days
1 year
1 year
1 year
90 days
90 days
90 days
1 year
1 year
1 year
Software
Printer
A. Extent of Limited Warranty
1.
2.
3.
4.
5.
6.
7.
8.
9.
24
Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
defects in materials and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer. Customer is responsible for
maintaining proof of date of purchase.
For software products, HP’s limited warranty applies only
to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be
uninterrupted or error free.
HP’s limited warranty covers only those defects which
arise as a result of normal use of the product, and do not
apply to any:
a. Improper or inadequate maintenance or modification;
b. Software, interfacing, media, parts, or supplies not
provided or supported by HP; or
c. Operation outside the product’s specifications.
For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with
the customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials
charges to service the printer for the particular failure or
damage.
If HP receives, during the applicable warranty period,
notice of a defect in any software, media, or ink cartridge
product which is covered by HP’s warranty, HP shall
replace the defective product. If HP receives, during the
applicable warranty period, notice of a defect in any
hardware product which is covered by HP’s warranty, HP
shall either repair or replace the defective product, at
HP’s option.
If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.
HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.
Any replacement product may be either new or like-new,
provided that it has functionality at least equal to that of
the product being replaced.
HP’s limited warranty is valid in any country where the
covered HP product is distributed by HP except for the
Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela,
and France’s “Departments d’Outre-Mer”; for those
excepted areas, the warranty is valid only in the country of
purchase. Contracts for additional warranty services, such
as on-site service, may be available from any authorized
HP service facility in countries where the product is
distributed by HP or by an authorized importer.
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED, WITH RESPECT TO THE HP
PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY,
SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
C. Limitations of Liability
1.
To the extent allowed by local law, the remedies provided
in this Warranty Statement are the customer’s sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR
ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
D. Local Law
1.
This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which
vary from state to state in the United States, from province
to province in Canada, and from country to country elsewhere in the world.
2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty Statement may not apply to the customer.
For example, some states in the United States, as well as
some governments outside the United States (including
provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty
Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce
such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify
the duration of implied warranties which the manufacturer
cannot disclaim, or not allow limitations on the duration
of implied warranties.
3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND
NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED,
DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN
ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH
CUSTOMERS.
HP Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited
Warranty Statement stated above, HP warrants that this HP
Product will be able to accurately process date data
(including, but not limited to, calculating, comparing, and
sequencing) from, into, and between the twentieth and twentyfirst centuries, and the years 1999 and 2000, including leap
year calculations, when used in accordance with the Product
documentation provided by HP (including any instructions
for installing patches or upgrades), provided that all other
products (e.g., hardware, software, firmware) used in
combination with such HP Product(s) properly exchange date
data with it. The duration of the Year 2000 warranty extends
through January 31, 2001.
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