MOBILE LG MONITORING VIEW USER MANUAL

MOBILE LG MONITORING VIEW USER MANUAL
MOBILE LG MONITORING VIEW
USER MANUAL
Model PLGMVW100
iOS Tablet Version
PROPRIETARY DATA NOTICE
This document, as well as all reports, illustrations, data, information, and other
materials are the property of LG Electronics U.S.A., Inc., and are
disclosed by LG Electronics U.S.A., Inc., only in confidence.
Do not throw away, destroy, or lose this manual.
Please read carefully and store in a safe place for future reference.
Content familiarity required for proper installation and operation.
The instructions included in this manual must be followed to prevent product malfunction, property damage, injury, or death to the user or other
people. Incorrect operation due to ignoring any instructions will cause
harm or damage. A summary of safety precautions begins on page 4.
For more technical materials such as submittals, engineering
databooks, and catalogs, visit www.lghvac.com.
UM_MobileLGMV_iOS_Tablet_12_15
For continual product development, LG Electronics U.S.A., Inc., reserves the right to change specifications without notice.
©LG Electronics U.S.A., Inc.
This document, as well as all reports, illustrations, data, information, and other materials are the property of LG Electronics U.S.A., Inc.
TABLE OF CONTENTS
Safety Instructions .........................................................................4
Introduction ....................................................................................7
Mobile LG Monitoring View ........................................ 7
Compatible Equipment ............................................... 7
Safety ......................................................................... 7
6\VWHP&RQ¿JXUDWLRQ .......................................................................... 8
Using LGMV ............................................................... 8
Mobile LGMV Operating Considerations ................... 9
App User Interface ................................................... 10
Installation ...................................................................................11
Application Installation ....................................................................... 11
Installation Sequence................................................11
Download and Install App .........................................11
Auto Updates ........................................................... 12
Hardware Installation ......................................................................... 13
Hardware Description .............................................. 13
&RQQHFW:L¿0RGXOH ................................................ 13
Initial Start Up .......................................................... 15
Main Sections .................................................................................... 18
Main/Data Monitoring Screen .................................. 18
Main/Data Monitoring Screen- Operation Info ......... 20
Main Screen- Cycle Information ............................... 21
Basic Info Tab...................................................... 21
Valve Tab............................................................. 22
Actuator Info Tab ................................................. 22
Sensor Info Tab ................................................... 23
Sensors Electric Tab ........................................... 23
HRU Information Tab........................................... 24
IDU GR Tab ......................................................... 24
Graph Tab ................................................................... 26
Graph Type-Pressure and HZ Data .................... 26
Graph Type-Superheating ................................... 26
Graph Type-Subcooling ...................................... 27
Graph Type-Electronics....................................... 27
Indoor Unit Control Tab ...................................................................... 28
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
3
User Manual
Operation .....................................................................................15
6HWWLQJ7DE ......................................................................................... 30
Title Section, Unit Conversion .................................. 30
Title Section, Save Option........................................ 31
Title Section, User Agreement ................................. 31
Title Section, App Information .................................. 32
Title Section, LGE Open Source Notice ................... 32
Menu Section..................................................................................... 33
Data, Starting Data Saving ...................................... 34
Data, Stop Data Saving ........................................... 34
Data, Create Test Report ......................................... 35
Data, View Test Report ............................................ 35
Data, Black Box Data Saving ................................... 36
Sharing Files ............................................................ 36
Help, Info and Abbreviations .................................... 37
7URXEOHVKRRWLQJ ................................................................................. 38
Obtaining .................................................................. 38
Viewing..................................................................... 38
Downloading ............................................................ 38
Login Failed ..................................................................... 40
L267DEOHWDQG:L¿0RGXOH:LOO1RW&RQQHFW ............... 41
L267DEOHWDQG:L¿0RGXOH/RVW&RQQHFWLRQ
During Operation ........................................................... 42
Time Gap in Saved Data ................................................ 43
Part of iOS Tablet Screen not Visible or Looks Wider ... 43
SAFETY INSTRUCTIONS
The instructions below must be followed to prevent product malfunction, property damage, injury or death to the user or other people. Incorrect operation due to ignoring any instructions will cause harm or damage. The level of seriousness is classified by the symbols below.
TABLE OF SYMBOLS
DANGER
This symbol indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING
This symbol indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION
This symbol indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
Note:
7KLVV\PEROLQGLFDWHVVLWXDWLRQVWKDWPD\UHVXOWLQHTXLSPHQWRUSURSHUW\GDPDJHDFFLGHQWVRQO\
This symbol indicates an action that should not be performed.
Mobile LGMV
DANGER
Input power to the outdoor unit remains connected and on during procedures in this manual.
Do not touch any exposed
RXWGRRUXQLWZLULQJWHUPLQDOVRURWKHUHOHFWULFDOFRPSRQHQWVZLWKWRROVRUH[SRVHGVNLQ2QO\TXDOL¿HGWHFKQLFLDQVVKRXOG
install, use or remove this unit.
,PSURSHULQVWDOODWLRQRUXVHPD\UHVXOWLQ¿UHH[SORVLRQHOHFWULFVKRFNSK\VLFDOLQMXU\DQGRUGHDWK
'RQ¶WXVHRUVWRUHÀDPPDEOHJDVRUFRPEXVWLEOHVQHDUDQRXWGRRURULQGRRUXQLW
7KHUHLVULVNRI¿UHH[SORVLRQDQGSK\VLFDOLQMXU\RUGHDWK
Wear protective gloves when handling equipment.
WARNING
6KDUSHGJHVPD\FDXVHSHUVRQDOLQMXU\
The information in this manual is intended for use by a
trained technician familiar with the U.S. National Electric
Code (NEC) who is equipped with the proper tools and test
instruments.
Failure to carefully read and follow all instructions in this manual may
result in personal injury and/or death.
Do not install the Mobile LGMV unit if it will be exposed to
rain or other precipitation. Do not install the unit in a location
H[SRVHGWRRSHQÀDPHRUH[WUHPHKHDW'RQRWWRXFKWKHXQLW
with wet hands or if it has been submerged in any liquid.
7KHUHLVULVNRI¿UHHOHFWULFVKRFNSK\VLFDOLQMXU\DQGRUGHDWK
For replacement of an installed outdoor or indoor unit,
always contact an LG trained service provider.
7KHUHLVULVNRI¿UHHOHFWULFVKRFNH[SORVLRQDQGSK\VLFDOLQMXU\RUGHDWK
Do not run the compressor with the service valves closed.
7KHUHLVULVNRIH[SORVLRQSK\VLFDOLQMXU\RUGHDWK
Replace all control box and panel covers.
If cover panels are not installed securely, dust, water and animals may
HQWHUWKHXQLWFDXVLQJ¿UHHOHFWULFVKRFNDQGSK\VLFDOLQMXU\RUGHDWK
Always check for system refrigerant leaks after an outdoor or
indoor unit has been installed or serviced.
([SRVXUHWRKLJKFRQFHQWUDWLRQOHYHOVRIUHIULJHUDQWJDVPD\OHDGWR
illness or death.
4
Dispose of any packing materials safely.
• 3DFNLQJPDWHULDOVVXFKDVQDLOVDQGRWKHUPHWDORUZRRGHQSDUWV
may cause puncture wounds or other injuries.
• 7HDUDSDUWDQGWKURZDZD\SODVWLFSDFNDJLQJEDJVVRWKDWFKLOGUHQ
may not play with them and risk suffocation and death.
Do not install the unit in any location exposed to open
ÀDPHRUH[WUHPHKHDW
7KHUHLVULVNRI¿UHHOHFWULFVKRFNH[SORVLRQDQGSK\VLFDOLQMXU\RUGHDWK
Do not change the settings of the protection devices.
If the pressure switch, thermal switch, or other protection device is
shorted and forced to operate improperly, or parts other than those
VSHFL¿HGE\/*DUHXVHGWKHUHLVULVNRI¿UHHOHFWULFVKRFNH[SORVLRQ
and physical injury or death.
If the air conditioner is installed in a small space, take measures to prevent the refrigerant concentration from exceeding safety limits in the event of a refrigerant leak.
&RQVXOWWKHODWHVWHGLWLRQRI$6+5$($PHULFDQ6RFLHW\RI+HDWLQJ
5HIULJHUDWLQJDQG$LU&RQGLWLRQLQJ(QJLQHHUV6WDQGDUG,IWKHUHIULJHUDQWOHDNVDQGVDIHW\OLPLWVDUHH[FHHGHGLWFRXOGUHVXOWLQSHUVRQDO
LQMXULHVRUGHDWKIURPR[\JHQGHSOHWLRQ
Do not change or extend the cable.
7KHUHLVULVNRI¿UHHOHFWULFVKRFNSK\VLFDOLQMXU\DQGRUGHDWK
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
SAFETY INSTRUCTIONS
Note:
The information in this manual is intended for use by a
trained technician familiar with the U.S. National Electric
Code (NEC) who is equipped with the proper tools and test
instruments.
Failure to carefully read and follow all instructions in this manual may
UHVXOWLQHTXLSPHQWPDOIXQFWLRQRUSURSHUW\GDPDJH
$OZD\VUHPRYHWKH0RELOH/*09ZL¿PRGXOHZKHQWURXEOHshooting is concluded.
• 5DQGRPUDGLRIUHTXHQF\VLJQDOVFRXOGFDXVHXQLQWHQGHGV\VWHP
FRPPDQGVWREHJHQHUDWHG
• Unauthorized system access is possible.
Mobile LGMV is for use with select LG commercial air conditioning systems only.
Do not attempt to use Mobile LGMV
with any other type of system. Refer to the compatible equipment list in this manual.
7KHUHLVULVNRIHTXLSPHQWGDPDJHRUGHJUDGHGSHUIRUPDQFH
Provide power to the outdoor unit compressor crankcase
heaters at least six (6) hours before operation begins.
6WDUWLQJRSHUDWLRQZLWKDFROGFRPSUHVVRUVXPSVPD\UHVXOWLQVHYHUH
EHDULQJGDPDJHWRWKHFRPSUHVVRUV.HHSWKHSRZHUVZLWFKRQGXULQJ
the operational season.
Do not block the inlet or outlet.
Unit may malfunction.
Securely attach the electrical cover to the indoor unit. NonVHFXUHGFRYHUVFDQUHVXOWLQ¿UHGXHWRGXVWRUZDWHULQWKH
service panel.
Do not allow water, dirt, or animals to enter the unit.
7KHUHLVULVNRIXQLWIDLOXUHRUGHJUDGHGSHUIRUPDQFH
Do not spill water or other liquid on the inside of the
outdoor unit, especially on electrical components. Do not
drop the Mobile LGMV unit into water. If the unit is immersed
in water or other liquid, contact your local authorized LG
distributor for support.
User Manual
Do not cut, lengthen or shorten the cable between the Mobile LGMV unit and the outdoor unit. Do not install the Mobile
LGMV unit in a location where the cable cannot be safely and
easily connected between the two units. Do not allow strain
on this cable.
&OHDQXSWKHVLWHDIWHUDOOSURFHGXUHVDUH¿QLVKHGDQGFKHFN
that no metal scraps, screws, or bits of wiring have been left
inside or surrounding the outdoor or indoor units.
7KHUHLVULVNRIXQLWIDLOXUHRUGHJUDGHGSHUIRUPDQFH
7KHUHLVULVNRIHTXLSPHQWGDPDJH
Do not impart force to the product.
7KHUHLVULVNRIHTXLSPHQWGDPDJHRUGHJUDGHGSHUIRUPDQFH
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
5
Mobile LGMV Terms and Conditions
In using Mobile LGMV hardware and iOS tablet application you agree to the Mobile LGMV terms and conditions.
Mobile LGMV hardware and iOS tablet application are to be used only with LG Electronics USA, Inc. air conditioner products.
Mobile LGMV hardware and iOS tablet application cannot be sold/transferred/rented to any other parties.
All data generated by Mobile LGMV hardware and iOS tablet application cannot be sold/transferred/rented to any other parties.
Mobile LGMV terms and conditions is listed on the bottom of the Mobile LGMV iOS tablet login page. To download the iPad application, see
https://itunes.apple.com/us/app/mobile-lgmv/id935085618?mt=8.
Mobile LGMV
•
•
•
•
6
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
INTRODUCTION
Mobile LG Monitoring View
This manual describes how to install and use Mobile LG Monitoring View (LGMV) for iOS tablets to troubleshoot LG commercial air
conditioning equipment.
Figure 1: /*09:L¿0RGXOH
Mobile LGMV consists of:
• $ZL¿PRGXOHZLWKFRQQHFWLQJFDEOH)LJXUH
Model PLGMVW100
• An app running on an iOS tablet (Figure 2)
Compatible Equipment
Mobile LGMV (iOS) is compatible with these LG outdoor units:
Multi V IV Air Heat Pump
Multi V IV Air Heat Recovery
Multi V Water IV Heat Pump
Multi V Water IV Heat Recovery
Multi V S
Multi V III Air Heat Pump
Multi V III Air Heat Recovery
Multi V S
Multi F/Multi F MAX
User Manual
•
•
•
•
•
•
•
•
•
Figure 2: LGMV App on an iOS Tablet
Safety
Safety of personnel is the primary concern during all procedures.
Read and understand the safety summary at the front of this manual.
Use the appropriate tools and accessories during troubleshooting.
Do not work alone, if possible. Know how to obtain emergency
medical and fire fighting assistance.
Installation Personnel
This product is intended for use by personnel trained in the required
construction, mechanical, electrical, and/or other disciplines.
Applicable Codes
Personnel must be familiar with and follow the applicable national,
state, and/or local codes.
WARNING
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DFFRUGDQFHZLWKQDWLRQDOZLULQJVWDQGDUGVDQGDOOORFDORURWKHU
DSSOLFDEOHFRGHV,PSURSHUWURXEOHVKRRWLQJDQGUHSDLUUHSODFHPHQWRI
HTXLSPHQWFDQUHVXOWLQ¿UHHOHFWULFVKRFNSK\VLFDOLQMXU\RUGHDWK
Note:
,PSURSHUWURXEOHVKRRWLQJDQGUHSDLUUHSODFHPHQWRIHTXLSPHQWFDQ
UHVXOWLQGDPDJHGHTXLSPHQWRUGHJUDGHGRSHUDWLRQ
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
7
INTRODUCTION
6\VWHP&RQ¿JXUDWLRQ
Using LGMV
Mobile LGMV consists of a hardware wifi module, an interface cable, and a free application (app) for iOS tablets. The user must supply the
iOS tablet. Before using Mobile LGMV, you must download and install the latest version of the free app from Apple’s iTunes ® website listed in
this manual.
*iTunes® is a trademark of Apple Inc.
The wifi module and the iOS tablet app together provide monitoring and troubleshooting capability for LG air conditioning systems. Mobile
LGMV functions only with LG products.
Mobile LGMV can display and graph operational data for the air conditioner system including the indoor units and the outdoor unit. Mobile
LGMV also displays error codes and a troubleshooting guide (if previously downloaded). Indoor unit operating mode can be set through
Mobile LGMV.
To use Mobile LGMV, you must be a trained HVAC service technician familiar with variable refrigerant flow (VRF) systems in general and with
LG’s products. You should understand the inverter air conditioning operation cycle, the meaning of the data displayed by Mobile LGMV, and
how to use the data to troubleshoot the system.
Figure 3 shows the LGMV app and wifi module in a typical troubleshooting application. The Mobile LGMV wifi module connects to an LG
outdoor unit via the supplied cable. Table 1 lists Mobile LGMV iPad tablet requirements.
Mobile LGMV
Note:
• 6RPHIXQFWLRQVPD\QRWRSHUDWHRUWKHVFUHHQGLVSOD\PD\EHGHJUDGHGGHSHQGLQJRQWKHL26WDEOHWXVHG
• 0RELOH/*09ZLOOQRWIXQFWLRQQRUPDOO\LIWKHRSHUDWLQJHQYLURQPHQWGRHVQRWPHHWWKHPLQLPXPVSHFLILFDWLRQV
Table 1: 0RELOH/*09L267DEOHW6SHFL¿FDWLRQV
Effective Communication
Distance
6PDUWSKRQH7DEOHW6SHFLÀFDWLRQV
Minimum
6SHFLÀFDWLRQ
• iOS 8.0
• CPU: 1 GHz
• RAM 1 GB
•
•
•
•
Recommended
6SHFLÀFDWLRQ
Exceptions
iOS 8.0 or higher
CPU: 1 GHz dual core, or higher
RAM 1 GB or higher
2048 x 1536 resolution (optimized)
• iPhone® not supported
• Effective distance: 32.8 ft
(open area)
• Effective distance may
be reduced by the communication environment
*iPhone® is a trademark of Apple Inc.
8
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
INTRODUCTION
6\VWHP&RQ¿JXUDWLRQ
Figure 3: 7\SLFDO0RELOH/*097URXEOHVKRRWLQJ&RQ¿JXUDWLRQ
Indoor Unit
Indoor Unit
Indoor Unit
Outdoor Unit
Wireless Communication
User Manual
Mobile LGMV
iOS Tablet App
Mobile LGMV Operating Considerations
• Mobile LGMV processes data in real time. If other functions of the iOS tablet are used at the same time as Mobile LGMV (browser, game,
HWFL26WDEOHWUHVRXUFHVPD\EHLQVXI¿FLHQWIRU0RELOH/*09WRSURFHVVGDWDGDWDWUDQVPLVVLRQVDYLQJPRQLWRULQJRUWKH0RELOH/*09
connection may be disconnected. Please use the product with this in mind. Always use an iOS tablet with at least the minimum recomPHQGHGVSHFL¿FDWLRQV
• 7KH0RELOH/*09DSSOLFDWLRQPD\XQH[SHFWHGO\HQGGXHWRLQVXI¿FLHQWV\VWHPUHVRXUFHV
• Transmission/reception data volume may increase according to the number of indoor and outdoor units. Mobile LGMV response speed may
EHVORZHUIRUVRPHL26WDEOHWVSHFL¿FDWLRQV
• Wireless transmission/reception distance may be reduced, or communication may be disconnected due to the operational environment
(weather, electromagnetic interference or physical obstacles).
• Mobile LGMV may not work correctly with routed iOS tablets.
• $VFRPPXQLFDWLRQGLVWDQFHEHWZHHQWKH0RELOH/*09ZL¿PRGXOHDQGWKHL26WDEOHWLQFUHDVHVWKHL26WDEOHWZL¿RXWSXWPD\LQFUHDVH
FDXVLQJJUHDWHUGUDLQRQWKHL26WDEOHWEDWWHU\'XULQJXVHNHHSWKHL26WDEOHWDVFORVHDVVDIHO\SRVVLEOHWRWKH0RELOH/*09ZL¿PRGXOH
• 'LVFRQQHFWWKH0RELOH/*09ZL¿PRGXOHIURPWKHRXWGRRUXQLWZKHQWURXEOHVKRRWLQJLVFRPSOHWH
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
9
INTRODUCTION
App User Interface
Mobile LGMV uses typical iOS tablet control gestures to select and display items on screen (see below).
Mobile LGMV
Operation
10
Action
Description
Result
Tap
(Press)
Briefly press the indicated area of
the screen and then release
1. Press: Applicable object is selected or focused
2. Release: Run event
Pinching
(Tap and Drag)
Operation of pressing two points
on the screen and moving while
keeping pressed
1. Press: Applicable object is selected or focused
2. Move: Response including moving object/scrolling etc.
3. Release: Stop response or run event
Flicking
Quickly moving from one point to
another on the screen and then
releasing
1. Press: No response (Or mark pressed)
2. Quick move & release: Run event
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
INSTALLATION
Application Installation
Installation Sequence
To use Mobile LGMV, you must install the app on an iOS tablet and you must connect the wifi module to the outdoor unit. If you have not yet
installed the app, it may be more convenient to do so before arriving at the job site.
Figure 4: Access App Store on
iOS Tablet.
Download and Install App
To use Mobile LGMV, you must download and install the app on an iOS tablet.
1. Open a web browser on your iOS tablet and go to the App Store (tap the App Store icon on the tablet
screen) (Figure 4).
2. Type “Mobile LGMV” in the search window to find the app. The app can be found in the United
States App Store in the iPad® only section (Figure 5).
*iPad® is a trademark of Apple Inc.
User Manual
3. Tap the “Free” button. If necessary, type your Apple ID and password to continue to your account. If
you do not have an account, create a new account (Figure 6).
4. Tap the “Install” button on the Mobile LGMV screen (Figure 7).
Note:
• 'RZQORDGIXQFWLRQLVRQO\SRVVLEOHZKHQWKHL26WDEOHWLVFRQQHFWHGWRWKHLQWHUQHW
• 'LVFRQQHFWWKH:L)LPRGXOHEHIRUHGRZQORDGLQJWKHDSS
Figure 5: Finding the LGMV App in the App Store.
Figure 6: Accessing the LGMV App.
Figure 7: Downloading LGMV for iOS.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
11
INSTALLATION
Application Installation
Figure 8: LGMV App Update Available.
Auto Updates
Update function is only possible when the iOS tablet is connected to
the internet.
Note:
'LVFRQQHFWWKH:L)LPRGXOHEHIRUHXSGDWLQJWKHDSS
1. If an app update is available, a badge icon appears in the app
store icon (Figure 8).
2. To initialize the update, tap the App store icon, and then tap the
“Updates” section. Mobile LGMV will be shown on the “Available
Updates” list (Figure 9).
3. To download, tap the “Update” button (Figure 10).
Mobile LGMV
Figure 9: Checking for Available Updates.
12
Figure 10: Downloading the LGMV App Update.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
INSTALLATION
Hardware Installation
Hardware Description
Mobile LGMV hardware consists of a wifi module and a two-piece cable (Figure 11).
Figure 11: 0RELOH/*09:L¿0RGXOHDQG&DEOH
The wifi module sends and receives wifi signals to/from
the iOS tablet. The cable connects the wifi module to
the outdoor unit. The cable has two sections because
there are two types of outdoor unit connectors, one for
Multi V products and one for Multi F products. When
testing Multi V products, leave the Multi V extension
connected. When testing Multi F products, temporarily
remove the Multi V extension.
Wifi
Module
DANGER
Input power to the outdoor unit remains connected and on during this procedure.
Do not touch
any exposed outdoor unit wiring, terminals, or
other electrical components with tools or exposed
skin. Only trained technicians should install, use,
or remove this equipment.
Multi V
Extension
Cable
USB Cable
with Multi F
Connector
Note:
'LVFRQQHFWWKH0RELOH/*09ZL¿PRGXOHIURPWKHRXWGRRU
XQLWZKHQWURXEOHVKRRWLQJLVFRPSOHWH
Connect Wifi Module
Follow this procedure to connect the Mobile LGMV wifi module to a Multi V or Multi F outdoor unit.
1. Ensure the latest version of the Mobile LGMV app is installed on your iOS tablet.
2. Locate the Mobile LGMV hardware (Figure 11).
3. Connect the wifi module to the USB connector of the cable.
4. If connecting to a Multi V outdoor unit, ensure the Multi V extension cable is connected.
5. If connecting to a Multi F outdoor unit, ensure the Multi V extension cable is not connected. Be sure to retain the Multi V extension cable.
6. Remove the service panel(s) to gain access to the interior of the outdoor unit.
7. Locate the Mobile LGMV connector. For Multi V outdoor unit, refer to Figure 12. For Multi F outdoor units, refer to Figure 13.
8. Carefully connect the Mobile LGMV cable to the appropriate outdoor unit connector.
9. Place the wifi module and cable in a safe position where it will not become entangled in other outdoor unit wiring. Be sure there is clear
line of sight between the wifi module and the iOS tablet.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
13
User Manual
,PSURSHULQVWDOODWLRQRUXVHPD\UHVXOWLQ¿UHH[SORVLRQ
electric shock, physical injury and/or death.
INSTALLATION
Hardware Installation
Figure 12: Multi V Outdoor Unit Connector for Mobile LGMV Cable
Mobile LGMV
Multi V
Connection
Figure 13: Multi F MAX Outdoor Unit Connector for Mobile LGMV Cable
CNí-,*
Connector
14
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Initial Start Up
Starting Mobile LGMV
Follow these steps to start the app and connect to the wifi module.
Figure 14: Tap the Settings icon
on the iOS Tablet
Figure 15: Select Wi-Fi.
1. Ensure the Mobile LGMV wifi module is correctly connected to
the outdoor unit.
2. Tap the Settings icon on the iOS tablet to start the app (Figure
14).
3. Tap the Wi-Fi icon to select wifi (Figure 15).
4. Select the device that is indicated at LGE_MV. A blue check mark
will appear on the left side (Wi-Fi icon does not appear on the
status bar) (Figure 16).
Note:
1RWHWKH66,':L)LDGGUHVVFRGHDQGPDUNLWRQWKHEDFNRIWKH
LGMV module.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
User Manual
Figure 16: Select LGE_MV.
15
OPERATION
Initial Start Up
Logging Into Mobile LGMV
Figure 17: Terms of Service Button.
1. Tap the Terms of Service button (Figure 17).
2. Read the Terms of Service, and then tap the Agree button. User
can’t use this app if Disagree is chosen (Figure 18).
3. When the Login button is enabled, enter the username and password, and click the Login button (Figure 19). Only “Dealer” and
“LG Employee” accounts can use this app.
Note:
• /RJLQLVRQO\SRVVLEOHZKHQWKHL26WDEOHWLVFRQQHFWHGWRWKH
internet
• /RJLQLVUHTXLUHGDWWKHLQLWLDOUXQ
• $IWHUXSGDWHVORJLQPD\EHUHTXLUHG
Mobile LGMV
Figure 18: Agree to Terms of Service.
16
Figure 19: Click the Login Button.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Initial Start Up
Figure 20: Access LGE Global Commercial Air Conditioner Site.
Create An Account
To log in Mobile LGMV, you need an account with the LGE Global
Commercial Air Conditioner site (GCAC). If you don’t already have
an account, you must create it.
1. Access the LGE Global Commercial Air Conditioner site, http://
kic.lgeaircon.com, and click on Registration (Figure 20).
2. Click on the Dealer Member Join or LG Employee Join (Figure
21).
3. Read and agree to the Terms of Use (Figure 22).
4. Input the required information to complete the registration (Figure
23). It takes approximately one (1) to two (2) working days to
approve.
Note:
Figure 21: Click on Dealer Member or LG Employee Join.
User Manual
• $SSGRHVQ¶WVXSSRUWWKHUHJLVWUDWLRQVHUYLFH
• 6LJQXSDWWKHLQWHUQDOZHEVLWHOLVWHGYLDWKHLQWHUQHWEURZVHU
• )RUUHJLVWUDWLRQUHODWHGLQTXLULHVXVHWKH³&RQWDFW8V´IHDWXUHRQWKHLQWHUQDOZHEVLWH
Figure 22: Click on Dealer Member or LG Employee Join.
Figure 23: Fill Out Registration Form.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
17
OPERATION
Initial Start Up/Main Sections
Closing the App
1. After LGMV is finished with the diagnosis process, quickly press the Home button two times (Figure 24). Small previews of recently used
apps with appear.
2. Swipe up on the app’s preview to close it (Figure 25).
Mobile LGMV
Figure 24: Press Home Button.
Figure 25: Swipe Up On App.
Figure 26: Home Screen.
Data Monitoring
1. After successful login, the Home screen will appear (Figure 26).
Click the Data Monitoring button (Main Screen; only the iOS
tablet and the wifi module are connected) (Figure 27).
2. Select the model, product combination, and number of indoor
units. Put all the information in the local site, and then press the
Done button.
Note:
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information of the outdoor unit, product combination, number of indoor
units connected to the Communications module. Automatically set models include Multi V IV Air Heat Pump, Multi V IV Air Heat Recovery, Multi
V Water IV Heat Pump, Multi V Water IV Heat Recovery, and Multi V S.
3. Main/Data Monitoring screen appears and LGMV begins the
monitoring process (Figure 28).
Figure 27: Model Selection.
18
Figure 28: Main/Data Monitoring Screen.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Main Sections
Main/Data Monitoring Screen
Composition
Figure 29: LGMV Main/Data Monitoring Screen.
Menu Section
When communication is established between the outdoor unit and
the app, the Mobile LGMV main/data monitoring screen displays
(Figure 29). This screen displays information about the air conditioning system to which it is connected. There are three main sections:
• Menu section: This section provides functions including
VDYLQJDLUFRQGLWLRQHUGDWDEODFNER[,75UHSRUWDQGGH¿QLQJ
abbreviations.
• Operation information section: This section displays operating
mode; error, product, unit, and cycle information; etc. Cycle
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• Tab section: Information is divided into tabs and provides additional functions from the monitoring screen. Select each tab to
view data monitoring, indoor unit control, graph information, and
settings.
Operation
Information
Section
Tab Section
Figure 30: Main/Data Monitoring Screen.
Figure 31: Graph Tab.
Figure 32: Indoor Unit Control Tab.
Figure 33: Setting Tab.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
19
User Manual
Cycle information screens/tabs are shown below (Figures 30 through 33). Tap the desired section tap heading to display that section’s data.
Each of these sections/tabs is described on the following pages.
OPERATION
Main/Data Monitoring Screen
Figure 34: Two Sections of the Main/Data Monitoring Screen.
Main/Data Monitoring Screen
Operation Information Section
After communication between the Mobile LGMV wifi module and the
outdoor unit is established, the first screen that is revealed shows
how LGMV monitors the outdoor and indoor unit information of the
system air conditioner.
Data tab is mainly comprised of two (2) sections (Figure 34):
• Operation Information Section: Shows the operating mode, error information, product information, unit information, etc (Figure
35).
Mobile LGMV
• Cycle Information Section:(DFKLQIRUPDWLRQLVFODVVL¿HGLQWR
tabs, and each tab shows basic information, valve operation,
actuator information, sensor information, IDU Gr (Figure 36).
Main/Data Monitoring
Screen - Operation
Information Section
• Outdoor Unit Operating Mode: Shows the
current operating mode of the outdoor unit.
Displays cool/heat/fan/stop mode.
Cycle
Information
Section
Figure 35: Operation Information Section Details.
Outdoor Unit Operating Mode
Model Number of Connected
Outdoor Unit
Outdoor Unit Error Information
Version Information of Main Board
Data Receiving/Saving Status
Data Unit Information
Outdoor Unit
• Outdoor Unit Error Information: Displays latest
error number generated from the outdoor unit.
• Model Number of Connected Outdoor Unit:
Shows the model of outdoor unit connected to
the Mobile LGMV wifi module.
Icon Displayed by Operating Mode
Mini Graph
: Cooling Mode
: Heating Mode
: Stop
• Version Information of Main Board: Shows the
version and EEP information of the connected
outdoor unit.
• 'DWD5HFHLYLQJ6WDWXV6KRZVWKHXVHUZKHQGDWDLVUHFHLYHGIURPWKHRXWGRRUXQLW*UHHQOLJKWÀDVKHVZKHQGDWDLVEHLQJUHFHLYHG
• 'DWD6DYLQJ6WDWXV*UHHQOLJKWÀDVKHVWRVKRZWKHXVHUWKDWGDWDLVEHLQJVDYHG
• Mini Graph: Displays high pressure and low pressure trends.
• Data Unit Information: Shows data units displayed on each screen. Default units are °F, psi, and kBtu/h.
20
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Main/Data Monitoring Screen
Main/Data Monitoring Screen - Cycle Information Section
Figure 36: Cycle Information Section Details.
Sensor and Electric Information
Actuator Information
Basic Information
Valve Operation
User Manual
IDU Gr
Cycle Information Section - Basic Information
Tap the Basic Info tab on the Cycle Information section to display its information including current high/low pressure weighted average
indoor temperature, compression ratio, etc.) (Figure 37). Information displayed will change according to the connected outdoor unit.
Figure 37: Basic Information.
Name
Description
Name
Description
HighPress Trace
Current High Pressure
Averaged IDU Temp.
Weighted Average Indoor
temperature
LowPress Trace
Current Low Pressure
Compression Ratio
Compression Ratio
SH Trace
Current Degree of Super Heat
SC Trace
Current Degree of Subcooling
SCSH Trace
Current Degree of Subcooling and
Super Heat
-
-
Table above is an example of what is displayed for Multi V IV.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
21
OPERATION
Main/Data Monitoring Screen
Cycle Information Section - Valve Information
Tap the Valves tab on the Cycle Information section to display information from several valves required in understanding Multi V cycles
(Figure 38). When the valve is OFF it is displayed in gray; when the valve is ON it is displayed in red. Information displayed will change according to the connected outdoor unit.
Mobile LGMV
Figure 38: Valve Information.
Name
Description
Name
Description
ACCUM.
Oil Return Valve
Suction V/V
Vapor Injection
4 WAY
4 WAY Valve
INV1 Heater
Inverter 1 Heater
HEX Up
Heat Exchanger Top Valve
INV2 Heater
Inverter 2 Heater
HEX Down
Heat Exchanger Bottom Valve
HEX V/V
Heat Exchanger Valve
Receiver IN
Normal Close Valve
OIL LEVEL1
Oil Level 1
Receiver OUT
Normal Open Valve
OIL LEVEL2
Oil Level 2
Table above is an example of what is displayed for Multi V IV.
Cycle Information Section - Actuator Information
The Actuator Info tab displays operating parameters of various devices (compressors, fans, EEVs, etc.) in each outdoor unit frame (Figure
39). The tab also displays oil supply EEV information based on the specific model. Information displayed will change according to the connected outdoor unit.
Figure 39: Actuator Information.
Name
Description
Name
Description
INV1 TGT/TRC
Inverter 1 Target/Current Frequency
MAIN EEV
Main EEV
INV2 TGT/TRC
Inverter 2 Target/Current Frequency
SUB EEV
Sub EEV
FAN Target
FAN Target RPM
SC EEV
Subcooling EEV
FAN1 Trace
FAN1 Current RPM
EQ EEV
Oil Supply EEV
FAN2 Trace
FAN2 Current RPM
VI EEV1
Vapor Injection EEV1
VI EEV2
Vapor Injection EEV2
Table above is an example of what is displayed for Multi V IV.
22
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Main/Data Monitoring Screen
Cycle Information Section - Sensor Information
Cycle Information Section has two subsections, Sensors and Electric, that display on the data tab. Tap Sensors at the top of the main
screen to access this data (Figure 40). The screen displays the basic temperature sensor information including air temperature, discharge
temperature, heat exchanger temperature, etc. Information displayed will change according to the connected outdoor unit.
Figure 40: Sensor Information.
Description
Name
Description
Air Temp.
Outdoor Air Temperature
Lower HEX
Bottom Heat Exchanger Pipe
Temperature
Suction Temp.
Compressor Suction
Temperature
SC In Temp.
Subcooling Inlet Temperature
Bubble Temp.
Condenser Temperature
SC Out Temp.
Subcooling Outlet Temperature
Dew Temp.
Evaporator Temperature
Liquid Temp.
Liquid Pipe Temperature
INV1 Discharge Temp.
Inverter 1 Discharge
Temperature
INV1 IPM Temp
Inverter 1 IPM Temperature
INV2 Discharge Temp.
Inverter 2 Discharge
Temperature
INV2 IPM Temp
Inverter 2 IPM Temperature
HEX Temp.
Heat Exchanger Pipe
Temperature
FAN Heatsink
Outdoor Fan Heat Sink
Temperature
Upper HEX
Top Heat Exchanger Pipe
Temperature
Table above is an example of what is displayed for Multi V IV.
Cycle Information Section - Sensor Electric Information
Tap Electric at the top of the main screen (Figure 41) to access this data. Electric displays basic electric and electronic information including
current, power, voltage etc. Information displayed will change according to the connected outdoor unit.
Figure 41: Sensor, Electric
Information.
Name
Description
Name
Description
INV1 Current
Inverter 1 Input Current
INV1 Phase CT
Inverter 1 Phase Current
INV2 Current
Inverter 2 Input Current
INV2 Phase CT
Inverter 2 Phase Current
INV1 Voltage
Inverter 1 Input Voltage
FAN1 Phase CT
Fan1 Phase Current
INV2 Voltage
Inverter 2 Input Voltage
FAN2 Phase CT
Fan 2 Phase Current
INV1 PowerFrq
Inverter 1 Power Frequency
FAN DC Link
Fan DC LINK Voltage
INV2 PowerFrq
Inverter 2 Power Frequency
INV1 DC Link
Inverter 1 DC LINK Voltage
INV2 DC Link
Inverter 2 DC LINK Voltage
Table above is an example of what is displayed for Multi V IV.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
23
User Manual
Name
OPERATION
Main/Data Monitoring Screen
Mobile LGMV
Cycle Information Section - Heat Recovery Unit (HRU) Information
The HRU tab displays the information of separated heat recovery units (Figure 42). This function is only for Multi V III and IV Heat Recovery
systems.
Figure 42: IDU Gr Information.
Name
Description
Name
Description
Pipe1
Pipe 1 Mode
Add Info.
Additional Information
Pipe2
Pipe 2 Mode
Num IDU
Number of Found Indoor Units
Pipe3
Pipe 3 Mode
setPipe
Number of Set Indoor Units
Pipe4
Pipe 4 Mode
GR#1
Indoor Unit Numbers Connected to Pipe1 for Zone Control
EEV
HRU EEV
GR#2
Indoor Unit Numbers Connected to Pipe2 for Zone Control
Liquid
HRU Liquid Pipe Temperature
GR#3
Indoor Unit Numbers Connected to Pipe3 for Zone Control
PIPE IN
HRU Pipe-in Temperature
GR#4
Indoor Unit Numbers Connected to Pipe4 for Zone Control
PIPE OUT
HRU Pipe-out Temperature
Search
Turn Pipe Searching On?
Enable
Availability of Pipe Searching
-
Table above is an example of what is displayed for Multi V IV Heat Recovery system.
Cycle Information Section - IDU Gr
The IDU Gr tab (Figure 43) has two screens, IDU Gr and HRU Info. Tap the IDU Gr tab at the top of the main screen and then tap the IDU
Gr or HRU Info tab below it. The screen displays indoor unit capacity, operating mode, fan level, EEV, etc.
Figure 43: IDU Gr Information.
24
Name
Description
Name
Description
Capa
Indoor Unit Capacity
Pipe Out
Indoor Pipe Outlet
Temperature
Mode
Indoor Unit Operating Mode
SC/SH
Degree of Subcooling/Super
Heat
Flow
Indoor Unit Fan Level
Add Info.
Indoor Unit Type Information
EEV
Indoor Unit EEV
Comm
Communication Rate
Air
Indoor Air Temperature
CEN
Central Control Address
Pipe In
Indoor Pipe Inlet Temperature
Error
Indoor Unit Error Number
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Main/Data Monitoring Screen
How to use HRU and IND Gr Info Tabs
The IDU Gr tab displays operating data for the indoor units connected to the monitored system. The steps below are an example of selecting
screens and displaying data.
1. Press the IDU GR tab. Flick up and down through the IDU Gr list to find the necessary indoor unit information (Figure 44).
2. Additional, special indoor unit information may also be available through the IDU Gr tab (Figure 45). The information is displayed by
indoor unit type. To access, press the applicable information to view the screen for the specific indoor unit, and then flick left and right to
reveal any indoor unit information initially not shown on the screen.
The HRU tab displays operating information for separate heat recovery units. This function is only for Multi V III and IV Heat Recovery
systems.
1. Press the HRU tab. Flick up and down to find information for a specific heat recovery unit.
2. Flick left and right to reveal any heat recovery unit information initially not shown on the screen (Figure 46).
Figure 44: Flicking Up and Down Through the IDU Gr List.
User Manual
Figure 45: Accessing Special IDU Gr Information.
Figure 46: Flicking Left or Right.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
25
OPERATION
Graph Tab
Figure 47: Graph Tab Details.
Graph Tab
The Graph screen displays the system’s outdoor
unit operation information so users can make
trend analyses (Figure 47).
Graph Type Section
Outdoor Unit Section
Graph tab includes four (4) sections:
1. Outdoor Unit Section: Displays the currently connected outdoor units. The Realtime
Information Section and Graph Section’s data
are related to the selected outdoor unit in this
section.
Mobile LGMV
2. Graph Type Section: Indicates graph types—
Pressure and Hertz (Hz) (Figure 48), Super
Heating (Figure 49), SubCooling, and Electronics. The graph type currently being displayed is
highlighted. Further information regarding the
different graph types are listed below.
Realtime
Information
Section
3. Realtime Information Section: Shows the
selected outdoor unit’s data value in real time.
Graph Section
4. Graph Section: Draws graphs using the data of selected outdoor unit.
Figure 48: Pressure and Hz Data.
Graph Type Section—Pressure and Hz Data
High/low pressure, fan values, and inverter values of the selected outdoor unit are displayed by color. Details displayed depends on the connected model (Figure 48).
Name
Description
Name
Description
HighPress Trace
Current High Pressure
INV1 TGT
Target Frequency of Inverter1
LowPress Trace
Current Low Pressure
INV2 TGT
Target Frequency of Inverter2
FAN1 Trace*
Current RPM of FAN1
INV1 TRC
Current Frequency of Inverter1
FAN2 Trace*
Current RPM of FAN2
INV2 TRC
Current Frequency of Inverter2
*FAN value is displayed in RPM/10.
Graph Type Section—Super Heating
Super heat value, main EEV, inverter discharge values, and suction temperature of
selected outdoor unit are display by color. Details displayed depends on the connected
model (Figure 49).
Name
Description
Name
Description
SH Trace
Current Degree of
Super Heat
INV1 Dis. Temp.
Inverter 1 Discharge Temperature
MAIN EEV
Main EEV
NV2 Dis. Temp.
Inverter 2 Discharge Temperature
-
-
Suction Temp.
Compressor Suction Temperature
Table above is an example of what is displayed for Multi V IV.
26
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Figure 49: Super Heating.
OPERATION
Graph Tab
Graph Type Section—Subcooling
SCSH Trace, SC EEV, VI EEV1, VI EEV2 and Suction valve of the selected outdoor unit
are displayed by color. Details displayed depends on the connected model (Figure 50).
Name
Description
Name
Description
SCSH Trace
Current Degree of SuperCooling/Heat
VI EEV1
Vapor Injection EEV1
SC EEV
Subcooling EEV
VI EEV2
Vapor Injection EEV2
-
-
Suction V/V
Vapor Injection
Figure 50: Subcooling.
Table above is an example of what is displayed for Multi V IV.
Graph Type Section—Electronics
Inverter values of the selected outdoor unit are displayed by color. Details displayed
depends on the connected model (Figure 51).
Description
Name
Description
INV1 Current
Input Current of Inverter1
INV1 TGT
Target Frequency of Inverter1
INV2 Current
Input Current of Inverter2
INV2 TGT
Target Frequency of Inverter2
INV1 Phase CT Phase Current of Inverter1
INV1 TRC
Current Frequency of Inverter1
INV2 Phase CT Phase Current of Inverter2
INV2 TRC
Current Frequency of Inverter2
User Manual
Name
Figure 51: Electronics.
Table above is an example of what is displayed for Multi V IV.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
27
OPERATION
Indoor Unit Control Tab
Figure 52: Indoor Unit Control Tab.
Indoor Unit Control Tab
Temperature Information
The Indoor Unit Control tab indicates current status of connected indoor units (Figure 52). User can also control flow/mode/temperature
(operation mode) of each indoor unit. Select the indoor unit to control and set the operating mode, and run the operation control. The
user can change the operating status of the indoor unit as desired. If
there are more than twelve (12) indoor units, flick through the indoor
unit information list up/down to find the necessary indoor unit.
“Select All” Button
Note:
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Multi V IV HR, Water IV, Water IV HR, Multi V S.
The Indoor Unit Control Tab includes many sections.
1. Temperature Information: Displays target temperature.
Mobile LGMV
2. “Select All” Button: When pressed, all indoor units are selected.
3. Control Section: When each operating mode/flow/temperature button
is selected, the currently selected indoor unit mode is set as the applicable mode/flow/temperature. When the confirm button is pressed,
the actual control command is sent to the selected indoor unit.
Flow Information
Control Section
Operation Control Button
Operating Mode Information
Check Status
Note:
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outdoor unit model is connected.
4. Operation Control Button: When the confirm button is pressed, the control command based on the set condition is sent to the indoor unit.
5. Check Status: Select a specific indoor unit, and it is marked by a red check.
6. Flow Information: Current fan level is displayed when the screen first shows up. After user input, target fan level will be displayed.
7. Operating Mode Information: Current operating mode of indoor unit is displayed when the screen first shows up. After user input, target
mode will be displayed.
28
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Indoor Unit Control Tab
How to Use the Indoor Unit Control Tab
1. Set the operating mode/flow (Figure 53).
2. Select the specific indoor unit to control (Figure 54).
3. Flick up or down to control the temperature (Figure 55).
4. Press the Confirm button to run the indoor unit operation control (Figure 56).
Figure 54: Select the Indoor Unit.
Figure 55: Control the Temperature.
Figure 56: 3UHVV&RQ¿UP
User Manual
Figure 53: Set the Mode.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
29
OPERATION
Setting Tab
Figure 57: Setting Tab.
Setting Tab
Setting tab consists of two (2) sections (Figure 57):
1. Title Section: Contains function list.
• Unit Conversion
• Save Option
• User Agreement
• App Information
• LGE Open Source Software Notice
Mobile LGMV
2. Detail section: Details of each selection listed
above.
Detail Section
Title Section
Setting Tab—Title Section, Unit Conversion
1. Access “Unit Conversion” on the left menu of the Setting Tab Title Section (Figure 58).
2. Select the desired outdoor unit from the Unit Conversion option screen (Figure 59). Press the Save button.
3. Current unit at the Data tab and the date units in all areas of the monitoring screen will change (Figure 60).
Note:
7KHLWHPVVXSSRUWHGLQWKH8QLW&RQYHUVLRQIHDWXUHDUH
• Temperature
• Pressure
• Unit Capacity
Figure 58: Press Unit Conversion.
30
Figure 59: Select the Outdoor Unit.
Figure 60: Data on the Screen Will Change.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Setting Tab
Setting Tab—Title Section, Save Option
1. Access “Save Option” on the left menu of the Setting Tab Title Section (Figure 61).
2. Flick up or down to choose the Save Time. Choose a Time Interval (Figure 62).
3. Press the Save button to save all settings (Figure 63).
Note:
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'HIDXOW6HWWLQJIRU6DYH2SWLRQ
• 6DYH7LPH6L[W\PLQXWHVFDQEHVHWXSWRDPD[LPXPRIPLQXWHV
• 7LPH,QWHUYDO7ZRVHFRQGV
Figure 61: Press Save Option.
Figure 62: Choose Save Time and Time
Interval.
Figure 63: Save All Settings.
User Manual
Setting Tab—Title Section, User Agreement
1. Access the User Agreement on the left menu of the Setting Tab Title Section (Figure 64).
2. Flick through the user agreement list up/down to read all of the information (Figure 65).
Figure 64: Access the User Agreement.
Figure 65: Read Through User Agreement.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
31
OPERATION
Indoor Unit Control Tab
Setting Tab—Title Section, App Information
1. Access the App Information on the left menu of the Setting Tab Title Section (Figure 66).
2. The current version of the app is displayed (Figure 67).
Figure 67: App Version Displayed.
Mobile LGMV
Figure 66: Access the App Information.
Setting Tab—Title Section, LGE Open Source Software Notice
1. Access the LGE Open Source Software notice on the left menu of the Setting Tab Title Section (Figure 68).
2. The current open-source software in use is shown (Figure 69).
Figure 68: Access the Open Source Software Notice.
32
Figure 69: Open Source Software Notice Displayed.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Menu Section
Menu Section
The Menu section in the upper right hand corner of the Main/Data Monitoring screen features two subsections.
1. Save Menu (Save icon) includes (Figure 70):
• Data Saving Start
• View Test Report
• Create Test Report
• Black Box Saving
Figure 70: Save Menu.
2. Help Menu (Question mark icon) has (Figure 71):
• Abbreviations
User Manual
Figure 71: Help Menu.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
33
OPERATION
Menu Section-Data
Menu Section-Data, Starting Data Saving
Figure 72: Initiate the Data Save.
Users can save the data that Mobile LGMV displays.
1. From the Menu Section, tap the Data icon to access “Data Saving Start” (Figure 72).
2. A popup window appears that displays “Time to Save” and “Save Interval.” User can change time
and interval here. Also, users can specify the file name (Figure 73). If not specified, the file name is
automatically stored as the current date and time (Default Data Save Folder is Mobile_LGMV/Documents/Data).
3. System will indicate the data is being saved by a flashing green light (Figure 74).
Figure 73: Specify File Name.
Mobile LGMV
Note:
• 0RELOH/*09IRUL26WDEOHWVSURYLGHVDGDWDVDYLQJIXQFWLRQEXWWRDFFHVVWKHVDYHGILOHDQDGditional application is required (because of Apple’s
FORVHGILOHV\VWHPSROLF\/*(OHFWURQLFVLVQRW
responsible for any secondary app use.
• 6DYHLQWHUYDOFDQEHXQVWDEOHGHSHQGLQJRQWKH
VWUHQJWKRIWKHGHYLFH¶VLQWHUQHWFRQQHFWLRQ
• &RS\/*09GDWDWRDFRPSXWHU/*09FDQXVH
stored data from the computer.
Figure 74: Saving Data.
Menu Section-Data, Stop Data Saving
Saving data will terminate using the time specified by the user (user can stop saving the data by force). The user, however, can’t create Black
Box data nor an ITR report while data is being saved.
1. From the Menu Section, tap the Data icon to access and tap “Data Saving Stop” (Figure 75).
2. When saving stops, a grey light appears (Figure 76).
3. The “Create Test Report” and “Black Box Saving” menus are now enabled (Figure 77).
Figure 75: Tap Data Saving Stop.
34
Figure 76: Grey Light Appears.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Figure 77: Black Box and Create
Test Report Enabled
OPERATION
Menu Section-Data
Menu Section-Data, Create Test Report
There is the option to create a test report. Outdoor units supporting this function are Multi V IV heat pump and heat recovery. The
default folder for saved files is Mobile_LGMV/Documents/ITRData.
1. Tap the DATA icon at the bottom of the
screen. On the popup menu, tap Create test
report (Figure 78).
Figure 78: Create Test Report.
Figure 79: Saving Test Report.
2. The Create test report saving window displays. A progress bar indicates the ITR data is
being saved (Figure 79).
There is the option to view a test report. Outdoor units supporting this function are Multi V IV heat pump and heat recovery. The default folder
for saved test report files is Mobile_LGMV/Documents/ITRData.
1. Tap the DATA button at the bottom of
the screen. On the popup menu, tap
View test report (Figure 80).
Figure 80: View Test Report.
Figure 81: )LQGLQJD6SHFL¿F7HVW5HSRUW
2. The File open window displays showing all previously saved test reports.
If necessary, flick up and down the
list to display all report files. Tap the
desired report file name (Figure 81).
3. The test report displays. Flick up,
down, left, and/or right to display all
areas of the report (Figure 82).
4. After reviewing the data, press the
ITR Report button to return the ITR
list.
Figure 82: Reading the Test Report.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
35
User Manual
Menu Section-Data, View Test Report
OPERATION
Menu Section-Data
Menu Section-Data, Black Box Data Saving
There is the option to perform Black box data saving. Outdoor unit models supporting this function are Multi V IV heat pump and heat
recovery, Multi V Water IV heat pump and heat recovery, Multi V III heat pump and heat recovery, and Multi V S. The default folder for
saved files is Mobile_LGMV/Documents/BlackBoxData.
1. Tap the DATA button at the bottom
of the screen. On the popup menu,
tap Black box saving (Figure 83).
Figure 83: Black Box Saving.
Figure 84: Saving the Black Box Data.
Mobile LGMV
2. The Black box saving window displays. A progress bar indicates the
data is being saved (Figure 84).
Sharing Files
LGMV allows users to share files with others through email. An email account has to be added to the Mail app
connected before this function can be used successfully.
1. Return to the LGMV Home Page. Find and press
the Share button in the upper right hand corner
(Figure 85).
Figure 85: Saving the Black Box Data.
and the internet has to be
Figure 86: Finding the Desired File.
2. The File list of all available files is then displayed
(Email as Attachment) (Figure 86). Find and
select the file that is to be shared.
3. An email form will open. Fill in the “To” email
address, subject, email body, and press the
send button (Figure 87). After the send button is
pressed, double check to see if the email appears
in the “Sent” folder in the “Mail” app. If the email
is in the “Sent” folder, it was sent successfully. If,
however, the email is still in the “Outbox” folder,
the email has not been sent. Only when the tablet
is connected to the internet will the email be
sent.
36
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Figure 87: Sending the Shared File.
OPERATION
Menu Section-Help
Menu Section-Help, Information and Abbreviations
The HELP menu contains selections for Mobile LGMV abbreviations used on LGMV displays.
1. Go to the Main/Data Monitoring
Screen to find the Menu section.
Tap HELP on the upper right hand
side, and the HELP popup menu
displays.
Figure 88: Accessing the Abbreviations
List.
Figure 89: Flick Up or Down to Read Through the
Abbreviations.
2. Tap Abbreviations on the popup
menu (Figure 88). The Abbreviations window displays. Flick up/
down this list to display all entries
(Figure 89).
3. Tap Cancel when done.
User Manual
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
37
OPERATION
Troubleshooting
Obtaining the Troubleshooting Guide
The troubleshooting guide can be accessed at and downloaded through the main LGMV home page.
1. Ensure the Mobile LGMV app is installed on
the iOS tablet, and that there is internet
access.
Figure 90: Press the Troubleshooting Button
on the LGMV Home Page.
Figure 91: Troubleshooting Guide Page.
2. Start the Mobile LGMV app. The main page is
displayed.
3. Tap the Troubleshooting Guide button (Figure 90). The Troubleshooting Guide page is
displayed (Figure 91).
Mobile LGMV
There are three (3) parts to the Troubleshooting
Guide page (Figure 92):
• Menu: Choose to download or view the
troubleshooting guide
• Model Selection: Display the models according to the selected menu.
• View = Access the previously downloaded models
• Download: Access new models.
• Button: Press to perform a function.
Figure 92: Troubleshooting Guide Page
Components.
Menu
4. Users can choose to view or download the Troubleshooting Guide.
Viewing the Troubleshooting Guide
1. In the Model Selection area on the Troubleshooting Guide screen, flick up or down on the
screen to scroll through the available models (Figure 93).
Model Selection
Button
2. After selection, press the View button to read the troubleshooting information for that
specific model (Figure 94).
3. Move to the various applicable pages to read troubleshooting tips (Figure 95). Details related to displayed error numbers include error detail, definition, key cause(s), checks, etc.
Figure 93: Selecting Models.
38
Figure 94: Viewing the Troubleshooting
Information.
Figure 95: Accessing Troubleshooting Guide
Pages.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Troubleshooting
Downloading the Troubleshooting Guide
1. Select Download on the Troubleshooting
Guide Page menu (Figure 96).
Figure 96: Download Troubleshooting Guide and Select the Model.
2. Flick up or down to select the model that
requires troubleshooting (Figure 96).
3. After the selection is completed, press the
Download button (Figure 97).
4. The troubleshooting guide will automatically
start downloading. Press the Cancel button to
stop downloading (Figure 97).
5. After download is complete, the alert window will appear
(Figure 98).
User Manual
Note:
'LVFRQQHFWWKH0RELOH/*09ZL¿PRGXOHIURPWKHRXWGRRUXQLWEHIRUHGRZQORDGLQJWKHWURXEOHVKRRWLQJJXLGH¿OHIURPWKHLQWHUQHW
Figure 97: Press Download button, Press Cancel button to stop.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
Figure 98: Download Complete.
39
OPERATION
Troubleshooting
Login Failed
No
Disconnect the wifi module and login after
reconnecting to the internet.
No
Create a new account at http://kic.lgeaircon.com.
Only LG Employees or Dealers can use this app.
General, special members are not available.
Yes
Check your ID and password. The information can
be found at http://kic.lgeaircon.com.
Is the internet connected?
Yes
Have you signed up on the website?
Yes
Mobile LGMV
Did you enter the correct ID and password?
No
No
Is the user an LG Employee or Dealer member?
Change member type in http://kic.lgeaircon.com
or create a new account.
Yes
Recheck iOS tablet and
installation environment.
40
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Troubleshooting
iOS Tablet and Wifi Module Will Not Connect
No
Try connecting after connecting power
to the outdoor unit.
No
Try connecting again after outdoor unit board and
Communication module are connected normally.
Is power connected to the outdoor unit?
Yes
Are the outdoor unit board and
Communication module connected normally?
Yes
Is another user connected?
Yes
Try connecting after other user ends the connection.
User Manual
No
Was the Communication connection
procedure accurately followed?
No
After separating the Communication module,
try connecting again.
Refer to how to set up the smart phone connection
(Communication).
Yes
Recheck iOS tablet and
installation environment.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
41
OPERATION
Troubleshooting
iOS Tablet and Wifi Module Lost Connection During Operation
Is the iOS tablet close enough to the wifi
module to allow connection?
No
Move the iOS tablet closer
to the wifi module.
Yes
Are there any obstacles (wall, shield etc.)
between the wifi module and iOS tablet?
Yes
Avoid (or remove) the
obstacle causing the issue.
Yes
Request an exception to the
security department.
Mobile LGMV
No
Are there any security measures in
place to prevent communication between the
wifi module and iOS tablet inside the building?
No
Recheck smart phone and
installation environment.
42
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
OPERATION
Troubleshooting
Time Gap in Saved Data
No
Does the iOS tablet meet
the recommended specifications?
Use an iOS tablet that meets the
recommended specifications.
Yes
Yes
Is another app (game, browser, etc.)
running while saving data?
1. Do not use any other app while saving data.
2. Reboot the iOS tablet and retry saving data.
No
User Manual
Check app installed in iOS tablet.
Part of iOS Tablet Screen not Visible or Looks Wider
Does the iOS tablet meet the required
screen ratio specification?
No
1. Use an iOS tablet with recommended specification
2. Optimized for 2048 x 1536 resolution.
Yes
Recheck iOS tablet and
installation environment.
Due to our policy of continuous product innovation, some specifications may change without notification.
©LG Electronics U.S.A., Inc., Englewood Cliffs, NJ. All rights reserved. “LG” is a registered trademark of LG Corp.
43
LG Electronics, U.S.A., Inc.
Commercial Air Conditioning Division
4300 North Point Parkway
LG Customer Information Center, Commercial Products
1-888-865-3026 USA
Follow the prompts for commercial A/C products and parts.
Alpharetta, Georgia 30022
www.lg-vrf.com
New Issue UM_MobileLGMV_iOS_Tablet_12_15
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