Alcatel 200X 2.4" 89g White

Alcatel 200X 2.4" 89g White
Quick Start Guide
Your mobile ...................
Send key
End key
Voicemail key
Up key
Down key
Volume key
(Switch on/off)
Making an emergency call
If your phone is covered by the network, dial emergency number
and press the
key to make an emergency call. This works even
without a SIM card and without typing the PIN code or unlocking
the keypad.
Calling your voicemail
To access your voicemail, hold down the
Consulting your contacts
You can access to this function by selecting "Contacts" from the main
3.3 Receiving a call
When you receive an incoming call, press the
then hang up using the
key to talk and
Write message
From the main menu select "Messages" to create a text message.
While writing a message, select "Options" to access all the messaging
Others ......................
My files
You will have an access to all audio stored in phone or SD card in My
Inserting and removing SD card:
Firstly, release the microSD card holder. Then insert the microSD
card with the golden contact downward. Finally, turn down the
microSD holder.
FM Radio ..................
Your phone is equipped with a radio (1) with RDS (2) functionality. You
can use the application as a traditional radio with saved channels or
with parallel visual information related to the radio program on the
display, if you tune to stations that offer Visual Radio service. You can
listen to it while running other applications.
button will send
When required, a long press (2 seconds) of the
out your pre-set SOS message automatically and emit a loud alert
sound, the backlight will flash at the same time.
Once an SOS message is sent, the phone will dial the pre-set SOS
again, SOS
numbers automatically. Any call is answered or press
will be deactivated.
Press the switch
Voice alarm
With this menu,you may create the voice file and set it as the alarm.
On/Off to activate the default SOS function.
Call log
You can access your call memory by pressing
from the idle
screen, and you will see Outgoing call(s), missed call(s) and Answered
English - CJB2740ALAAA
IP4692_ALCATEL 2000X_QG_Eng_GB_11_130815.indd 1
The quality of the radio depends on the coverage of the radio station in
that particular area.
Depending on your network operator and market.
Making a call
Dial the desired number then press the
key to place the call. If
you make a mistake, you can delete the incorrect digits by pressing
To hang up the call, press the
There are two text entry methods that can be used to write
- Normal: this mode allows you to type a text by choosing a letter or
a sequence of characters.
- Predictive with the eZi mode: this mode speeds up the writing of your
Keypad inputting:
ALCATEL is a trademark of Alcatel-Lucent
and is used under license by
TCT Mobile Limited.
All rights reserved © Copyright 2013
TCT Mobile Limited.
Press: Access symbols table
Making the most of
your mobile ................
Latin input mode .....
Press: Change input methods
Press: Enter a space
TCT Mobile Limited reserves the right to alter
material or technical specification without prior
Using ONE TOUCH Upgrade tool you can update your phone’s
software from your PC.
website ( and install it on your PC. Launch
the tool and update your phone by following the step by step
instructions (refer to the User Guide provided together with the tool).
Your phone’s software will now have the latest software.
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
All personal information will be permanently lost following
the update process.
Calls ..............................
Windows XP/Vista/Windows 7.
Calculator ................
Contact your network operator to check service availability.
key from the Home screen.
Supported Operating Systems
From the main menu, select the menu icon
and select the
function of your choice in order to customise your telephone: Phone
settings, Call settings, Security, Network selection, Restore
default (1), Profiles, Regulatory & Safety.
Voice Assist Dialing
Switch On/Off to choose if activate the Voice Assist Dialing.
The icons and illustrations in this guide are provided for informational
purposes only.
Enter a number, select the type of operation to be performed by using
the up or down key, and enter the second number. Then press Equal
to display the result.
7.5.2 SOS message
To add an SOS number to your SOS contacts, please select "select
"Others\SOS\SOS contacts\No contact" and press "Edit", then
you can edit your SOS numbers (5 numbers can be defined).
You can save any messages that you send often to "Drafts".
Contact your network operator to check service availability.
You must insert your SIM card to make phone calls.
7.5.1 SOS contacts
7.5.3 Activated
You can type a message, or you're also able to insert a pre-defined
message from "Insert template".
Inserting or removing the SIM card
Your mobile phone has a built-in alarm clock with a snooze feature.
Once you enter this menu from "Others", there is a monthly-view
calendar for you to keep track of important meetings, appointments,
etc. Days with events entered will be marked in color.
An SMS message of more than a certain number of
characters (the number of characters depends on your
language) will be charged as several SMS. Specific letters
(accent) will increase the size of the SMS, this may cause
multiple SMS to be sent to your recipient.
Unclip the cover, then remove the battery.
Place the SIM card with the chip facing downwards and slide it into its
housing. Make sure that it is correctly inserted. To remove the card,
press and slide it out.
From the main menu select "Others\SOS\SOS message" to create
an SOS message.
You can add a new contact to phone or SIM card by selecting "Add
Adding a contact
Insert and click the battery into place, then close the telephone cover.
key until the telephone powers on.
Power off your phone
Hold down the
Flight mode.
When enter in SOS, press "Help" will pop up help information.
Power on your phone
(Flickering) Message list is full: your phone cannot
accept any new messages. You must access the message
list and delete at least one message on your SIM card.
Hold down the
In Edit mode
• Press:
Contacts ...................
Installing or removing the battery
Silence mode: your phone does not ring, beep or
vibrate with the exception of the alarm.
From Idle screen
• Press: #
To reduce power consumption and energy waste, when
battery is fully charged, disconnect your charger from the
plug; reduce the backlight time, etc.
SMS unread.
Connect the battery charger to your phone and mains socket
From Idle screen
• Press: *
Lock key
(Switch locked/unlocked)
SOS key
(Access SOS)
Removing or installing the back cover
Radio is on.
In Edit mode:
• Press: Change input methods
• Press and hold: Access language list
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
Getting started ............
Missed calls.
In Edit mode
• Press: Access symbols table
• Press and hold: 0
Charging the battery
Level of network reception.
From Idle screen
• Press: 0
• Press and hold: “+/P/W”
When carrying the product or using it
while worn on your body, either use an
approved accessory such as a holster or
otherwise maintain a distance of 10 mm
from the body to ensure compliance
with RF exposure requirements. Note
that the product may be transmitting
even if you are not making a phone call.
• Press and hold: Access your voicemail
Call forwarding activated: your calls are forwarded.
Alarm or appointments programmed.
• Press: End a call
Return to the Home screen
Delete character (In Edit mode)
• Press and hold: Power on/off
Battery charge level.
Send key
• Pick up/Send a call
• Press: Enter Call log (From Idle screen)
• Press to confirm an option
Vibrate alert: your phone vibrates, but does not ring
or beep with the exception of the alarm.
Status bar icons
From Idle screen:
• Access main menu
For more information about how to use the phone, please go to to download complete user manual.
Moreover, from the website you can also consult FAQ, realize
software upgrade, etc.
This product meets applicable national
SAR limits of 2.0 W/kg. The specific
maximum SAR values can be found on
page 19 of this user guide.
From Idle screen:
• Press: Access FM radio
Make the phone’s settings recover to its default value. End-user data will
not be erased. Enter its default password 1234 to confirm to restore and
Safety and use..................
We recommend that you read this chapter carefully before using
your phone. The manufacturer disclaims any liability for damage,
which may result as a consequence of improper use or use contrary
to the instructions contained herein.
Given that studies show that using a mobile phone while driving a
vehicle constitutes a real risk, even when the hands-free kit is used
(car kit, headset...), drivers are requested to refrain from using their
mobile when the vehicle is not parked.
When driving, do not use your phone and headphone to listen to
music or to the radio. Using a headphone can be dangerous and
forbidden in some areas.
When switched on, your phone emits electromagnetic waves that
can interfere with the vehicle’s electronic systems such as ABS antilock brakes or airbags. To ensure that there is no problem:
- do not place your phone on top of the dashboard or within an
airbag deployment area,
- check with your car dealer or the car manufacturer to make sure
that the dashboard is adequately shielded from mobile phone RF
You are advised to switch off the telephone from time to time to
optimise its performance.
Switch the phone off before boarding an aircraft.
Switch the phone off when you are in health care facilities, except
in designated areas. As with many other types of equipment now in
regular use, mobile telephones can interfere with other electrical or
electronic devices, or equipment using radio frequency.
Switch the phone off when you are near gas or flammable liquids.
Strictly obey all signs and instructions posted in a fuel depot, petrol
station, or chemical plant, or in any potentially explosive atmosphere.
When the phone is switched on, it should be kept at least 15 cm
from any medical device such as a pacemaker, a hearing aid or
insulin pump, etc. In particular when using the phone, you should
hold it against the ear on the opposite side to the device, if any.
To avoid hearing impairment, pick up the call before holding your
phone to your ear. Also move the handset away from your ear
while using the “hands-free” mode because the amplified volume
might cause hearing damage.
Do not let children use the phone and/or play with the telephone and
accessories without supervision.
When replacing the cover please note that your phone may contain
substances that could create an allergic reaction.
Always handle your phone with care and keep it in a clean and dustfree place.
Do not allow your phone to be exposed to adverse weather or
environmental conditions (moisture, humidity, rain, infiltration of
liquids, dust, sea air, etc). The manufacturer’s recommended operating
temperature range is -10°C to +55°C.
At over 55°C the legibility of the phone’s display may be impaired,
though this is temporary and not serious.
Emergency call numbers may not be reachable on all cellular networks.
You should never rely only on your phone for emergency calls.
Do not open, dismantle or attempt to repair your mobile phone
Do not drop, throw or bend your mobile phone.
Do not use the phone if the glass made screen, is damaged, cracked
or broken to avoid any injury.
Do not paint it.
Use only batteries, battery chargers, and accessories which are
recommended by TCT Mobile Limited and its affiliates and are
compatible with your phone model. TCT Mobile Limited and its
affiliates disclaim any liability for damage caused by the use of other
chargers or batteries.
Remember to make back-up copies or keep a written record of all
important information stored in your phone.
Some people may suffer epileptic seizures or blackouts when exposed
to flashing lights, or when playing video games. These seizures or
blackouts may occur even if a person never had a previous seizure or
blackout. If you have experienced seizures or blackouts, or if you have
a family history of such occurrences, please consult your doctor
before playing video games on your phone or enabling a flashing-lights
feature on your phone.
Parents should monitor their children’s use of video games or other
features that incorporate flashing lights on the phones. All persons
should discontinue use and consult a doctor if any of the following
symptoms occur: convulsion, eye or muscle twitching, loss of
awareness, involuntary movements, or disorientation. To limit the
likelihood of such symptoms, please take the following safety
General information ....... Telephone warranty ........
• Internet address:
• Hot Line Number: see "TCT Mobile Services" leaflet or
go to our Internet site.
• Address: Room 1910-12A, Tower 3, China HK City, 33
Canton Road, Tsimshatsui, Kowloon, Hong Kong
On our Internet site, you will find our FAQ (Frequently Asked
Questions) section. You can also contact us by e-mail to ask any
questions you may have.
An electronic version of this user guide is available in English and
other languages according to availability on our server:
Your telephone is a transceiver that operates on GSM networks
with 900 and 1800 MHz bands.
This equipment is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC. The entire copy
of the Declaration of Conformity for your telephone can be
obtained through our website:
Protection against theft
Your phone is warranted against any defect or malfunctioning
which may occur in conditions of normal use during the
warranty period of twelve (12) months (1) from the date of
purchase as shown on your original invoice.
and accessories sold with your phone are also
warranted against any defect which may occur during the first
six (6) months (1) from the date of purchase as shown on your
original invoice.
In case of any defect of your phone which prevents you from
normal use thereof, you must immediately inform your vendor
and present your phone with your proof of purchase.
If the defect is confirmed, your phone or part thereof will be
either replaced or repaired, as appropriate. Repaired Phone and
accessories are entitled to a one (1) month warranty for the
same defect. Repair or replacement may be carried out using
reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes
any other costs.
Your telephone is identified by an IMEI (phone serial number) shown
on the packaging label and in the phone’s memory. We recommend
that you note the number the first time you use your telephone by
entering * # 0 6 # and keep it in a safe place. It may be requested by
the police or your operator if your telephone is stolen. This number
allows your mobile telephone to be blocked preventing a third person
from using it, even with a different SIM card.
There may be certain differences between the user manual
description and the phone’s operation, depending on the software
release of your telephone or specific operator services.
TCT Mobile shall not be held legally responsible for such differences,
if any, nor for their potential consequences, which responsibility
shall be borne by the operator exclusively.
Contact your network operator for service availability.
IP4692_ALCATEL 2000X_QG_Eng_GB_11_130815.indd 2
electromagnetic fields) recommended by international guidelines. The
guidelines were developed by an independent scientific organization
(ICNIRP) and include a substantial safety margin designed to assure the
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known
as the Specific Absorption Rate, or SAR. The SAR limit for mobile
devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with
the device transmitting at its highest certified power level in all tested
frequency bands. The highest SAR values under the ICNIRP guidelines
for this device model are:
Please note that you must respect the laws and regulations in force in
your jurisdiction or other jurisdiction(s) where you will use your
mobile phone regarding taking photographs and recording sounds with
your mobile telephone. Pursuant to such laws and regulations, it may
be strictly forbidden to take photographs and/or to record the voices
of other people or any of their personal attributes, and duplicate or
distribute them, as this may be considered to be an invasion of privacy.
It is the user's sole responsibility to ensure that prior authorisation be
obtained, if necessary, in order to record private or confidential
conversations or take a photograph of another person; the
manufacturer, the seller or vendor of your mobile phone (including
the operator) disclaim any liability which may result from the improper
use of the mobile phone.
Before removing the battery from your phone, please make sure that
the phone is switched off.
Observe the following precautions for battery use:
- Do not attempt to open the battery (due to the risk of toxic fumes
and burns).
- Do not puncture, disassemble or cause a short-circuit in a battery,
- Do not burn or dispose of a used battery in household rubbish or
store it at temperatures above 60 °C.
My phone cannot charge properly
• Make sure you are using an ALCATEL ONE TOUCH battery and
the charger from the box
• Make sure your battery is inserted properly and clean the battery
contact if it’s dirty. It must be inserted before plugging in the
• Make sure that your battery is not completely discharged; if the
battery power is empty for a long time, it may take around 20
minutes to display the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C
to +40°C)
• When abroad, check that the voltage input is compatible
Unable to receive incoming calls
• Make sure your phone is switched on and connected to a network
(check for overloaded or unavailable network)
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not forwarded incoming calls
• Make sure that you have not barred certain calls
• Make sure that your phone is not in flight mode
I am unable to add a contact in my contacts
• Make sure that your SIM card contacts are not full; delete some
files or save the files in the phone contacts
To prevent possible hearing damage, do not listen at high
volume levels for long periods. Exercise caution when
holding your device near your ear while the loudspeaker is in use.
This warranty shall not apply to defects to your phone and/or
accessory due to (without any limitation):
Troubleshooting ...............
1) Non-compliance with the instructions for use or installation,
or with technical and safety standards applicable in the
geographical area where your phone is used,
2) Connection to any equipment not supplied or not
recommended by TCT Mobile Limited,
3) Modification or repair performed by individuals not authorised
by TCT Mobile Limited or its affiliates or your vendor,
4) Modification, adjustment or alteration of software or
hardware performed by individuals not authorized by TCT
Mobile Limited,
5) Inclement weather, lightning, fire, humidity, infiltration of
liquids or foods, chemical phones, download of files, crash,
high voltage, corrosion, oxidation…
Before contacting the service centre, you are advised to follow the
instructions below:
• You are advised to fully charge (
) the battery for optimal
• Avoid storing large amounts of data in your phone as this may affect
its performance.
• Use User Data Format and the ONE TOUCH Upgrade tool to
perform phone formatting or software upgrading, (to reset User
Data format, hold down # while simultaneously pressing the power
on/off key under power off mode). ALL User phone data: contacts,
messages and files will be lost permanently.
Your phone will not be repaired in case labels or serial numbers
(IMEI) have been removed or altered.
There are no express warranties, whether written, oral or
implied, other than this printed limited warranty or the
mandatory warranty provided by your country or jurisdiction.
In no event shall TCT Mobile Limited or any of its affiliates be
liable for indirect, incidental or consequential damages of any
nature whatsoever, including but not limited commercial or
financial loss or damage, loss of data or loss of image to the full
extent those damages can be disclaimed by law.
Some countries/states do not allow the exclusion or limitation
of indirect, incidental or consequential damages, or limitation of
the duration of implied warranties, so the preceding limitations
or exclusions may not apply to you.
The warranty period may vary depending on your country.
The life of a rechargeable mobile phone battery in terms of conversation
time standby time, and total service life, will depend on the conditions of
use and network configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain optimal
performance for your phone during the first six months after purchase
and for approximately 200 more recharges.
Batteries must be disposed of in accordance with locally applicable
environmental regulations. Only use the battery for the purpose for
which it was designed. Never use damaged batteries or those not
recommended by TCT Mobile Limited and/or its affiliates.
This symbol on your telephone, the battery and the
accessories means that these phones must be taken to
collection points at the end of their life:
- Municipal waste disposal centres with specific bins for
these items of equipment
- Collection bins at points of sale.
They will then be recycled, preventing substances being disposed of in
the environment, so that their components can be reused.
In European Union countries:
These collection points are accessible free of charge.
All phones with this sign must be brought to these collection points.
In non European Union jurisdictions:
Items of equipment with this symbol are not to be thrown into
ordinary bins if your jurisdiction or your region has suitable recycling
and collection facilities; instead they are to be taken to collection
points for them to be recycled.
Mains powered chargers will operate within the temperature range of:
0 °C to 40 °C.
The chargers designed for your mobile phone meet with the standard
for safety of information technology equipment and office equipment
use. They are also compliant to the ecodesign directive 2009/125/EC.
Due to different applicable electrical specifications, a charger you
purchased in one jurisdiction may not work in another jurisdiction.
They should be used for this purpose only.
Proof of compliance with international standards (ICNIRP) or with
European Directive 1999/5/EC (R&TTE) is required of all mobile
phone models before they can be put on the market. The protection
of the health and safety for the user and any other person is an
essential requirement of these standards or this directive.
Your mobile device is a radio transmitter and receiver. It is designed
not to exceed the limits for exposure to radio waves (radio frequency
- Do not play or use a flashing-lights feature if you are tired or need
- Take a minimum of a 15-minute break hourly.
- Play in a room in which all lights are on.
- Play at the farthest distance possible from the screen.
- If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
- If you continue to have sore hands, wrists, or arms during or after
playing, stop the game and see a doctor.
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of
your body. Follow the instructions to avoid problems such as
tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.
and carry out the following checks:
My phone is frozen or cannot switch on
• Check the battery contacts, remove and reinstall your battery, then
turn your phone on
• Check the battery power level, charge for at least 20 minutes
• If it still does not work, please use User Data Format to reset the
phone or ONE TOUCH Upgrade to upgrade software
My phone has not responded for several minutes
• Restart your phone by pressing and holding the
• Remove the battery and re-insert it, then restart the phone
• If it still does not work, please use User Data Format to reset the
phone or ONE TOUCH Upgrade to upgrade software
My phone turns off by itself
• Check whether your phone is locked when not in use, and make sure
you don't accidentally turn off your phone when locking it by pressing
the power key.
• Check the battery charge level
• If it still does not work, please use User Data Format to reset the
phone or ONE TOUCH Upgrade to upgrade software
• Regulatory information
The following approvals and notices apply in specific regions as noted.
eZiText™ and Zi™ are trademarks of Zi
Corporation and/or its Affiliates.
microSD Logo is a trademark.
Maximum SAR for this model and conditions under which it
was recorded.
Head SAR
GSM 900
0.724 W/kg
Hearing Aid Compatibility
Body-worn SAR
DCS 1800
0.84 W/kg
Your mobile phone is rated: «For Hearing Aid», to assist hearing
device users in finding mobile phones that may be compatible with
their hearing devices.
During use, the actual SAR values for this device are usually well
below the values stated above. This is because, for purposes of system
efficiency and to minimize interference on the network, the operating
power of your mobile device is automatically decreased when full
power is not needed for the call. The lower the power output of the
device, the lower its SAR value.
Body-worn SAR testing has been carried out at a separation distance of
10 mm. To meet RF exposure guidelines during body-worn operation,
the device should be positioned at least this distance away from the
body. If you are not using an approved accessory ensure that whatever
product is used is free of any metal and that it positions the phone the
indicated distance away from the body.
Organizations such as the World Health Organization and the US Food
and Drug Administration have stated that if people are concerned and
want to reduce their exposure they could use a hands-free device to
keep the phone away from the head and body during phone calls, or
reduce the amount of time spent on the phone.
For more information you can go to
Additional information about electromagnetic fields and public health
are available on the following site:
Your telephone is equipped with a built-in antenna. For optimal
operation, you should avoid touching it or degrading it.
As mobile devices offer a range of functions, they can be used in
positions other than against your ear. In such circumstances the device
will be compliant with the guidelines when used with headset or usb
data cable. If you are using another accessory ensure that whatever
product is used is free of any metal and that it positions the phone at
least 10 mm away from the body.
My phone cannot connect to a network or “No service” is
• Try connecting in another location
• Verify the network coverage with your operator
• Check with your operator that your SIM card is valid
• Try selecting the available network(s) manually
• Try connecting at a later time if the network is overloaded
Invalid SIM card
• Make sure the SIM card has been correctly inserted
• Make sure the chip on your SIM card is not damaged or scratched
• Make sure the service of your SIM card is available
Unable to make outgoing calls
• Make sure you have dialed a valid number and press the send key
• For international calls, check the country and area codes
• Make sure your phone is connected to a network, and the network
is not overloaded or unavailable
• Check your subscription status with your operator (credit, SIM
card valid, etc.)
• Make sure you have not barred outgoing calls
• Make sure that your phone is not in flight mode
This device is HAC M3/T4 compatible. Reference ANSI C63.192007
For more information please refer to «Hearing Aid Compatibility
with Mobile Phones» leaflet or visit our website http://www.
The caller’s name/number does not appear when a call is
• Check that you have subscribed to this service with your operator
• Your caller has concealed his/her name or number
I cannot find my contacts
• Make sure your SIM card is not broken
• Make sure your SIM card is inserted properly
• Import all contacts stored in SIM card to phone
My callers are unable to leave messages on my voicemail
• Contact your network operator to check service availability
I cannot access my voicemail
• Make sure your operator’s voicemail number is correctly entered
in "Messages\Voicemail"
• Try later if the network is busy
icon is displayed on my standby screen
The flickering
• You have saved too many short messages on your SIM card; delete
some of them or archive them in the phone memory
SIM card PIN locked
• Contact your network operator to obtain the PUK code (Personal
Unblocking Key)
The sound quality of the calls is poor
• You can adjust the volume during a call by pressing the navigation
• Check the network strength
• Make sure that the receiver, connector or speaker on your phone
is clean
I am unable to use the features described in the manual
• Check with your operator to make sure that your subscription
includes this service
• Make sure this feature does not require an ALCATEL ONE TOUCH
How to make your battery last longer
• Make sure you follow the complete charge time (minimum 3
• After a partial charge, the battery level indicator may not be exact.
Wait for at least 20 minutes after removing the charger to obtain
an exact indication
• Switch on the backlight upon request
When I select a number from my contacts, the number
cannot be dialed
• Make sure that you have correctly recorded the number in your
• Make sure that you have selected the country prefix when calling
a foreign country
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