Canon 600, S600 User manual

Canon 600, S600 User manual
S600™
Color Bubble Jet™ Printer
Quick Start Guide
Canon S600 Color Bubble Jet Printer Quick Start Guide.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written
consent of Canon U.S.A., Inc.
© 2001 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide
to your Canon S600 Color Bubble Jet Printer. All statements, technical information and
recommendations in this manual and in any guides or related documents are believed reliable, but
the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended
to be, nor should they be understood to be, representation or warranties concerning the products
described.
Specifications are subject to change without notice.
All print speeds based on high-speed draft mode. Print speed will vary depending on system
configuration, software, document complexity, print mode and page coverage.
As an ENERGY STAR partner, Canon U.S.A., Inc., has determined that this product meets
the ENERGY STAR guidelines for energy efficiency.
All information regarding non-Canon products was compiled from publicly available information. No
representation is made regarding the accuracy thereof.
Trademarks
Canon and BJ are registered trademarks and Bubble Jet and S600 are trademarks of Canon Inc.
Canon U.S.A., Inc.
2995 Redhill Avenue
Costa Mesa, CA 92626
Printed in the U.S.A.
Part number Q30-3380-US1
Contents
Chapter 1: Basic Printing
Turning Your Printer On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . .
What Is a Printer Driver? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the S600 Printer for Use . . . . . . . . . . . . . . . . . . . . . . . . .
Recommended Paper Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Loading Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cancelling a Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
2
2
3
4
7
Chapter 2: Advanced Print Features
Improving Printed Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Adjusting Color Balance, Intensity and Brightness . . . . . . . . . . . 12
Changing the Page Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Saving and Recalling Driver Settings . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 3: Printing Maintenance
Monitoring Ink Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Replacing Ink Tanks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing a Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Aligning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
20
20
22
23
Chapter 4: Troubleshooting
Tips for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Customer Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Appendix
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Registering Your Canon Product . . . . . . . . . . . . . . . . . . . . . . . . . . .
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Limited Warranty—U.S. Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
35
35
36
38
39
40
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
i
Contents
ii
Chapter 1: Basic Printing
Congratulations on purchasing your new Canon® S600 Color Bubble Jet™ Printer!
With this printer, you can print basic business documents in color or black and
white, as well as print on a variety of specialty media, such as Canon High
Resolution Paper (ideal for business documents such as presentations that
include large numbers of color illustrations), Canon Glossy Photo Paper or Canon
Photo Paper Pro (for digital photographs) and Canon Transparencies (for
presentations). For a full list of the Canon specialty media that can be used with
your S600 printer, see “Specialty Media” on page 3.
This quick start guide describes some of the features of your
S600 printer and how to use them. For more information, view
and/or print the S600 User’s Guide on the Setup Software &
User’s Guide CD-ROM.
Driver features and screen shots described in this guide reflect
Windows® 98 and may be different for Windows NT® 4.0 and
Windows 2000 users.
Turning Your Printer On and Off
To turn your printer on or off, press the
POWER button.
The POWER lamp will flash green when
warming up or when a print job is being
sent to the printer. It will glow a steady
(non-flashing) green when the printer is
ready for use or when the print job is
complete.
If the POWER lamp flashes
orange, see “Handling
Error Messages” on
page 30.
1
Basic Printing
What Is a Printer Driver?
Most computers require special software to link the software applications you
use to create documents or images with your printer. This software, called a
printer driver, converts information from the application into a format that the
printer can understand. The Canon S600 printer driver also provides other
features such as monitoring the printer’s paper supply and ink levels.
Selecting the S600 Printer for Use
If the S600 is the only printer connected to your computer, it will automatically be
set as the default (main) printer. However, if your computer has access to multiple
printers, you can set the S600 as the default printer.
To set the S600 as the default printer in Windows®:
1. Click Start,
Start then Settings,
Settings then Printers.
Printers
2. Right-click the Canon S600 printer icon, then click Set as Default.
Default The Canon
S600 printer icon will display a check mark indicating it is the default printer.
To select the S600 from within a Windows application:
Even if another printer is set as the default printer, you can still select the Canon
S600 for a specific print job from within most Windows applications.
Menus vary between applications. Consult your application user
documentation if the Print option is not listed.
1. From the File menu, click Print.
Print
2. Select Canon S600 from the Name drop-down list, then click OK.
OK
To select the S600 in Mac® OS:
1. Click Apple,
Apple then Chooser.
Chooser
2. Click the S600 printer icon. The S600 will remain the default printer until
another is selected.
2
Basic Printing
Recommended Paper Use
There are two steps recommended for getting the best output for your printed
documents:
• Set the printer thickness lever for the media used. (See “Load Limit and Paper
Thickness Lever Position” on page 4.)
• Select the correct media setting in the printer driver. (See “Chapter 2:
Advanced Print Features” on page 9.)
General Business Printing
For everyday paper printing, use plain paper (17 to 28 lb.). Use standard #10
envelopes with your S600 printer.
Specialty Media
For optimum results, Canon recommends that you use genuine Canon media with
your S600 printer. Follow the instructions that come with any specialty media on
storing, handling and printing.
The specialty media available for use with the S600 include:
•
•
•
•
•
•
•
•
•
•
Canon High Resolution Paper
Canon Transparencies
Canon Banner Paper
Canon Glossy Photo Paper
Canon Photo Paper Pro
Canon Glossy Photo Cards
Canon High Gloss Photo Film
Canon Magnet Sheets
Canon Greeting Cards
Canon T-Shirt Transfers
For instructions on loading and handling specialty media, see the
instructions that come with that media type or see the S600
User’s Guide on the Setup Software & User’s Guide CD-ROM.
Handle media carefully by its edges. Dirt or fingerprints on the
print surface will adversely affect print quality.
3
Basic Printing
Media to Avoid
Do not use the following types of media with your S600 as they could produce
poor quality print images, or jam or damage the printer:
• Paper that is folded, excessively curled, wrinkled or wrapped
• Damp paper
• Excessively thin or thick paper
• Paper with pasted photos, stickers, etc.
• Envelopes with overlapping flaps or self-sealing flaps
• Tractor feed paper, perforated paper or 3-hole punched paper, or paper with
any type of attached fasteners, ribbons, etc.
Loading Paper and Other Media
Load Limit and Paper Thickness Lever Position
Paper Rest
Load Limit
Media Type
4
Paper Thickness
Lever Position
Plain paper
up to 100 sheets (17 lb.)
Left
High Resolution Paper
up to 80 sheets
Left
Photo Paper Pro
up to 20 sheets
Left
Photo Paper Pro (4 x 6)
up to 20 sheets
Left
High Gloss Photo Film
1 sheet
Left
Glossy Photo Paper
up to 10 sheets
Left
Glossy Photo Cards
up to 20 sheets
Left
Transparencies
up to 30 sheets
Left
Magnet Sheets
1 sheet
Left
Greeting Cards
1 sheet
Left
#10 Envelopes
up to 10 envelopes
Right
Banner Paper
1 sheet (can print up to 6 connected sheets)
Right
T-Shirt Transfers
1 sheet
Right
Basic Printing
The S600 can print on paper ranging from
standard copier paper (usually 17–28 lb.) to
specialty media paper and envelopes.
The paper thickness lever is located inside the
front cover, on the printhead holder. It controls
the paper feed for the type and weight of the
media on which you are printing.
For envelopes (see “To load
envelopes:” on page 6), banners
and T-Shirt Transfers.
For regular paper and other media with a left position in the table (see
“Load Limit and Paper Thickness Lever Position” on page 4).
Use the chart on the previous page to ensure that the paper thickness lever is set
correctly for the type of media you are using.
To load paper or other media:
1. Make sure the paper thickness lever is set
correctly for the media used.
Print side
2. Slide the paper guide completely to the left.
3. Fan the edges of the sheets to remove static
cling and avoid paper jams, then tap the
edges of the stack against a flat surface so
the stack is aligned.
4. Insert the media into the paper rest, with
the print side facing up.
Load limit mark
Some papers, especially specialty media, have specific sides for
printing. The print side is usually the glossier side or the brighter
white side.
When using specialty media, do not touch the print side.
5. Slide the paper guide to the edge of the media until it is firmly in place.
You can load up to 100 sheets of plain (17 lb.) paper or 80 sheets
of Canon High Resolution Paper in the paper rest at one time.
Never load the paper above the load limit mark.
5
Basic Printing
To load envelopes:
1. Lift the cover and set the paper thickness lever to the envelope mark. Close
the cover.
2. Slide the paper feed guide to the left.
3. Press down on the corners and sides
of the envelopes to make them as flat
as possible by expelling all of the air.
To avoid paper jams, make sure
envelopes are flat before you load
them into the paper tray.
Make sure that none of the flaps overlap. If the envelope edges
are not flat, crease them with the side of a pen.
Do not allow more than 10 envelopes to stack on the paper
output tray.
4. With the address side facing up and
pointed in the direction shown in the
illustration, align the stack with the
right side of the paper rest, then
insert the stack into the printer.
5. Slide the paper guide to the edge of
the envelopes until it is firmly in
place.
6
Flap side of envelope faces down
Basic Printing
Cancelling a Print Job
There are several ways to cancel a print job in progress:
To cancel a print job from the printer:
While a job is printing, press the Resume button on the
printer. The print job will be cancelled and the paper
ejected.
RESUME button
To cancel a print job from the S600 print dialog box:
When a job is printing on the S600, a print
status dialog box displays on your screen.
Click Cancel at any time while this dialog box is
open to cancel the current print job. The print
job will be cancelled and the paper ejected.
To cancel a print job from the Printer Status Monitor:
1. Click Start,
Start then Settings,
Settings then
Printers.
Printers
2. Right-click Canon S600,
S600 then click
Properties.
3. Select the Maintenance tab, then
click the Start Status Monitor
button.
4. Click Cancel Printing.
Printing
The print job will be cancelled and the
paper ejected.
To cancel a print job from Windows:
1. Click Start,
Start then Settings,
Settings then Printers.
Printers
2. Double-click Canon S600,
S600 click the print job, then press the Delete key.
The print job will be cancelled and the paper ejected.
7
Basic Printing
To cancel a print job in Mac OS when using foreground printing:
On your keyboard, press the Apple™ Command key (
at the same time.
) and the period key ( . )
The print job will be cancelled and the paper ejected.
To cancel a print job in Mac OS when using background printing:
1. While a job is printing,
go to the BJ Print Monitor
window (click Finder,
Finder
then BJ Print Monitor
Monitor).
2. Highlight the job to be
cancelled.
3. Click the Stop Printing
icon in the Print Queue
dialog box.
The print job will be cancelled and the paper ejected.
8
Chapter 2: Advanced
Print Features
Improving Printed Images
Two important factors control the quality and output of your printed images:
Paper and Ink
Using recommended paper or specialty media for printing
graphic images or photographs can significantly improve the
quality of your printout. (See “Recommended Paper Use” on
page 3.) Also, always use the specific Canon inks for your S600
printer, as noted on the inside back cover.
Printer Driver
Settings
There is a variety of settings you can use to enhance the quality
of the print, the colors and the way in which the document
comes out of the printer.
Many of these features are covered in this chapter. For more
information, see the S600 User’s Guide on the Setup Software
& User’s Guide CD-ROM, or access the online help:
While in the Properties window, press the F1 key, or click
in the upper right corner then click the feature you
want to know more about, or click the
button
when displayed.
Turn Bubble Help on by selecting Help,
Help then Show Bubble
Help.
Help
Adjusting Print Quality
Two of the features that affect the appearance and quality of your printed
documents can be controlled with the printer driver.
9
Advanced Print Features
Media Type
The S600 automatically adjusts printer settings to improve print
quality based on the media type (plain paper, Glossy Photo
Paper, etc.) you select.
Print Quality
When you select a media type, print quality is automatically set
for that media. You can change print quality settings if desired.
To manually adjust print quality settings in Windows:
1. From an application File menu,
select Print.
2. With Canon S600 as the selected
printer, click Properties.
Properties The S600
Properties window will open to the
Main tab.
3. Select the appropriate Media Type
from the drop-down menu.
4. Each media type has a default print
quality, but you can select a
different Print Quality:
Quality
High For high quality when printing a color document.
Standard For high quality when printing text.
Draft For printing text drafts at a faster speed.
Custom Allows for more precise control.
If you select Custom,
Custom the Set button becomes active. Click Set to open the
Set Print Quality dialog box. There are two features you can control:
Print Quality The printer driver provides
five settings for custom print quality,
ranging from Fast at the far left (prints at
600 dpi, which means faster printing and
less ink) to Fine,
Fine which prints at 2400 x
1200 dpi.
Halftoning This controls the pattern in
which the ink is laid down during printing for graphic images.
5. When done, click OK.
OK
10
Advanced Print Features
To select best print quality with the Print Advisor wizard:
Print Advisor is a wizard that helps you select the most optimum media type and
print quality for your print job.
1. From an application File menu,
select Print.
2. With Canon S600 as the selected
printer, click Properties.
Properties The S600
Properties window will open to the
Main tab.
3. Click the Print Advisor button, and
the wizard dialog box will open.
4. Follow the on-screen instructions
to select the optimum output type,
media and settings for your print
job.
5. Click OK to save the setting and close the S600 Properties window.
To automatically make images more smooth in Windows:
Image Optimizer smooths jagged edges formed when enlarging a photo or
graphic from its original size. It is most effective when used with low-resolution
images.
1. From an application File menu,
select Print.
Print
2. With Canon S600 as the selected
printer, click Properties.
Properties
3. Click the Effects tab, then click the
Image Optimizer check box.
4. Click OK to save this setting and
close the S600 Properties window.
11
Advanced Print Features
To manually adjust print quality
settings in Mac OS:
1. Make sure that the S600 is the
selected printer (from the Apple
menu, select Chooser,
Chooser then S600).
S600
2. From an application File menu,
click Print.
Print
3. Click the Manual
print mode icon,
then click the Details button. The
Detailed Setting dialog box will open.
Make sure Quality is selected.
4. Click and drag the Print Quality slide
bar to select your preferred output
quality.
5. When done, click OK,
OK then Print.
Print
Adjusting Color Balance, Intensity and Brightness
You can enhance color printing by adjusting the color balance, intensity
(saturation) and brightness.
For more information on these settings, see the S600 User’s
Guide on the Setup Software & User’s Guide CD-ROM, or access
the online help (press F1 or click
in Windows; turn on Bubble
Help in Mac) while in the printer driver interface.
To manually adjust color settings
in Windows:
1. From an application File menu,
select Print.
Print
2. With Canon S600 as the selected
printer, click Properties.
Properties
3. On the Main tab, under Color
Adjustment,
Adjustment select Manual.
Manual The
Set button will become active.
12
Advanced Print Features
4. Click Set,
Set and the Manual Color
Adjustment dialog box will open.
5. Click and drag the Color Balance slide bar
for each color to adjust the color
settings. The results will preview.
6. Click and drag the Intensity slide bar to
change the intensity (saturation) for the
image. The results will preview.
7. Image Color Management (ICM) is a feature that automatically adjusts the
image colors. (This feature is only available in Windows 98, Me and 2000).
To use ICM for automatic color adjustment, click the Enable ICM
check box. All other features on this tab (except Intensity) will
become inactive.
8. Under Print Type, select Photo when printing photographs. This allows for a
wider range of tones. Set to Graphic when printing graphic images for crisper,
cleaner graphic images.
9. Select a Brightness setting to determine how light or dark the image will
appear when printed.
10. When done, click OK.
OK
To print in black only, check the Grayscale Printing box. This will
convert color images to grayscale when printing, without
changing the original colors in the document.
To automatically optimize the image in Windows:
Photo Optimizer PRO automatically
adjusts a photographic image created
with a digital camera. Use this feature
to compensate for unsatisfactory color
balance and over- or under-exposure
before printing.
1. From an application File menu,
select Print.
Print
2. With Canon S600 as the selected
printer, click Properties.
Properties
13
Advanced Print Features
3. Select the Effects tab.
4. Click to check the Photo Optimizer PRO check box.
When Photo Optimizer PRO is checked, the Apply Throughout Page option
becomes active. If this box is left unchecked, the S600 will optimize each
image individually. If checked, all images will be automatically corrected with
the same settings.
5. When done, click OK.
OK
To adjust color settings in Mac OS:
1. Make sure that the S600 is the selected printer. (From the Apple menu, select
Chooser,
Chooser then S600.)
S600
2. From an application File menu, click Print.
Print
3. Click the Manual
print mode
icon, then click Details.
4. Click the Color icon.
5. Adjust the Color Correction,
Correction Print
Type,
Type Gamma Correction,
Correction Color
Balance and Intensity settings for
your image.
6. When done, click OK,
OK then Print.
Print
Changing the Page Setup
You can change how the image is printed without affecting the original image file.
To change page setup in Windows:
1. From an application File menu, select Print.
Print
2. With Canon S600 as the selected printer, click Properties.
Properties
3. Click the Page Setup tab.
4. From this tab, you can change the following options:
Page Size defaults to the page size set in the original document, but can be
changed.
14
Advanced Print Features
Orientation lets you select either portrait or landscape orientation.
Printer Paper Size is the page size
used by the printer. This defaults
to match the page size. However,
a different printer paper size can
be selected if a Printing Type other
than normal is selected (see
below).
Printing Type defaults to Normalsize Printing. Click the drop-down
arrow to select a different Printing
Type:
Scaled Printing With this option you can set the scale of the printed image
down to 20% or up to 400% of the original.
Page Layout Printing Lets you set the number of pages to print on a single
sheet. Click Specify to set the number of pages to a sheet of paper (2 to 16),
the print order for those pages (left to right or right to left) and whether you
want to print a border around each page.
Poster Printing Lets you print an oversized image on multiple pages that
can then be manually joined together. Click Specify to set the image
divisions (how many tiles the image will break up into).
Banner Printing Used for printing banners on special banner paper.
5. When done, click OK.
OK
For more feature descriptions, see the S600 User’s Guide on the Setup Software
& User’s Guide CD-ROM or access the online help.
To change page setup in Mac OS:
1. Make sure that S600 is the
selected printer (from the Apple
menu, select Chooser,
Chooser then S600).
S600
2. From an application File menu,
click Page Setup
Setup. The Page Setup
dialog box will open.
15
Advanced Print Features
3. From this dialog box, you can change the following:
• Select a paper size from the Paper Size drop-down list. (If printing a
banner, click to check the Banner Printing check box, then follow the onscreen instructions.)
• Set a Scale percentage value between 50% and 200% to print the image in
a size different from the original document.
• Click an Orientation icon to change the page orientation.
4. To save these settings for the next print job, click the Save Settings
check box.
5. When done, click Print.
Print
To change page layout and print order in Mac OS:
1. Make sure that S600 is the
selected printer (from the Apple
menu, select Chooser,
Chooser then S600).
S600
2. From an application File menu,
click Print.
Print The Print window will
appear.
3. Click Options.
Options The Options dialog
box will open.
4. From the Options dialog box, you
can enter or change the following:
• To print in reverse order, check
the Print in Reverse Order box.
• If you are printing more than one
copy, check the Print Collated
Pages box to collate each copy
instead of printing all of page 1,
then all of page 2, etc.
• Under Page Layout
Layout, click the
drop-down arrow to change to a
2-up or 4-up layout.
16
Advanced Print Features
• If the page layout is other than 1-up, you can select a different Page Order
specific to the selected page layout.
• If the page layout is other than 1-up, you can also select whether to print a
Page Border around each page.
5. When done, click OK,
OK then Print.
Print
For more information on printer driver features, see the
S600 User’s Guide on the Setup Software & User’s Guide
CD-ROM, or use the Mac Bubble Help.
Saving and Recalling Driver Settings
When you change printer driver settings for a specific print job, such as printing
black and white photos, or printing documents with a special background, you
can save and name these settings for future use on other similar print jobs.
To save driver settings in Windows:
1. From an application File menu, select Print.
Print
2. With Canon S600 as the selected
printer, click Properties.
Properties
3. Make the desired printer driver
setting changes.
4. Without exiting the Properties
window, select the Profiles tab.
5. Click Add to Profiles
Profiles, then type a
name for your settings in the Name
field. You can also select an icon
for this profile.
6. Type a description of your settings.
7. Click Save.
Save
To retrieve a saved setting profile in Windows:
1. From an application File menu, select Print.
Print
2. With Canon S600 as the selected printer, click Properties.
Properties
17
Advanced Print Features
3. Select the Profiles tab.
4. Highlight the saved setting profile
you want to use.
5. Click Retrieve from Profiles,
Profiles then
click OK to confirm the profile
change. The profile settings will
become active.
6. Click OK again to close the window.
To save driver settings in Mac OS:
1. From an application File menu, select Print.
Print The Print window will appear.
2. Make the desired printer driver setting changes.
3. From the Print window, click Apply.
Apply The
Register Settings dialog will open.
4. Click Apply again, then type a name for
the settings.
5. Click OK. The Register Settings window
will reappear.
To save the new settings as your default settings for the Manual
icon, click the name in the Settings list, then click Default.
Default
See the S600 User’s Guide on the Setup Software & User’s Guide
CD-ROM for instructions on removing manual settings and
restoring default settings.
6. When done, click Close.
Close
To recall driver settings in Mac OS:
1. From an application File menu, select Print.
Print
2. Click Apply,
Apply then select the name of your saved settings.
3. Click Defaults,
Defaults then OK.
OK
4. Click Import,
Import then Close.
Close
18
Chapter 3: Printing
Maintenance
Monitoring Ink Levels
The print driver allows you to monitor the level of ink in each ink tank.
To check ink levels in Windows:
1. With the printer on, click Start, then Settings, then Printers.
2. Right-click the Canon S600 icon,
then select Properties.
Properties
3. Select the Maintenance tab, then
click Start Status Monitor
Monitor. The
Canon S600 Status Monitor
window will appear.
The Ink panel displays the ink
levels for each tank.
The following icons appear when
an ink tank is low or has run out
of ink:
Ink low. Replace ink tank as soon as possible.
Ink out. Replace ink tank immediately.
4. Click
on the top right of the window to close the Status Monitor, then click
OK to close the Properties window.
To check ink levels in Mac OS:
The S600 Print Monitor can display ink levels when they are running low if you
have enabled background printing in the Choose option. See the S600 User’s
19
Printing Maintenance
Guide on the Setup Software and User’s Guide CD-ROM for more information
about this feature.
By default, Background Printing is off.
Replacing Ink Tanks
To replace an empty ink tank:
1. With the printer on, open the front cover. The
printhead holder will automatically move to the
center.
2. Press the tab on the front of the empty ink tank,
then remove and discard the empty tank.
3. Remove the new ink tank from its package. Pull the
orange tape up, remove the wrapper and twist off
the orange protective cap.
To avoid spilling ink, never press on the
sides of an ink tank.
4. Holding the new ink tank at a slight angle, align it
with the correct color slot, then gently insert it.
Do not force an ink tank into the printhead. If the ink tank does
not go in smoothly, realign it, then try again.
5. Press down on the ink tank until it clicks into place.
6. Close the front cover.
Printing a Nozzle Check Pattern
The printhead discharges ink through nozzles—tiny openings from which the ink
is sprayed. If faded or streaked colors and text appear on your output when you
print, some of the nozzles may be clogged. You can check for this problem by
printing a nozzle check pattern.
20
Printing Maintenance
To print a nozzle check pattern in Windows:
1. Make sure the printer is on and
paper loaded.
2. Click Start,
Start then Settings,
Settings then
Printers.
Printers
3. Right-click the Canon S600 printer
icon and select Properties.
Properties
4. Click the Maintenance tab, then
click the Nozzle Check button.
5. Click OK to start the nozzle test.
The nozzle test pattern will print.
The Maintenance tab may vary for Windows NT 4.0 and
Windows 2000.
6. Check the printed nozzle check pattern. If part of the top pattern is missing,
see “Cleaning the Printhead” on page 22 for procedures.
To print a nozzle check pattern in Mac OS:
1. Make sure the printer is on and paper
loaded.
2. In a software application, click File,
File
then Page Setup.
Setup
3. Click Utilities.
Utilities The Canon S600 Printer
Utility window will appear.
4. Select Test Print from the drop-down
menu.
5. Click the Nozzle Check button. When prompted, click OK.
OK The nozzle test
pattern will print.
6. When done, click Close.
Close
7. Check the printed nozzle check pattern. If part of the top pattern is missing,
see “Cleaning the Printhead” on page 22 for procedures.
21
Printing Maintenance
Cleaning the Printhead
If your printed output appears faded, streaked or scratchy, the printhead may
need to be cleaned or aligned. See the S600 User’s Guide on the Setup Software
& User’s Guide CD-ROM for additional corrective actions.
Printhead cleaning consumes ink. Avoid unnecessary cleaning.
To clean the printhead in Windows:
1. With the printer on, click Start,
Start then
Settings,
Settings then Printers.
Printers
2. Right-click the Canon S600 printer
icon, then select Properties.
Properties
3. Click the Maintenance tab, then
click the Cleaning button. The
printer will clean the printhead.
The Maintenance tab and
procedures may vary for
Windows NT 4.0 and
Windows 2000. Follow
the instructions when
prompted.
4. Click OK to close the window.
5. After the cleaning, print a nozzle check pattern to check the results. See
“Printing a Nozzle Check Pattern” on page 20.
6. If there is no change after cleaning, check the amount of ink remaining. If an
ink tank is empty, replace it. See “Monitoring Ink Levels” on page 19.
To clean the printhead in Mac OS:
1. Make sure the printer is on.
2. In a software application, click File,
File then Page Setup.
Setup
3. Click Utilities.
Utilities The Canon S600 Printer Utility window will appear.
22
Printing Maintenance
4. Click the Cleaning button.
5. Select the colors to be cleaned,
then click OK.
OK The printer will clean
the printhead.
6. When done, click Close.
Close
7. After the cleaning, print a nozzle
check pattern to check the results.
See “Printing a Nozzle Check
Pattern” on page 20.
8. If there is no change after cleaning, check the amount of ink remaining. If an
ink tank is empty, replace it. See “Monitoring Ink Levels” on page 19.
Aligning the Printhead
Sometimes printed output can be faded or unclear because the printhead needs
to be aligned.
To align the printhead in Windows:
1. Make sure the printer is on and
paper loaded.
2. Click Start,
Start then Settings,
Settings then
Printers.
Printers
3. Right-click the Canon S600 printer
icon, then select Properties.
Properties
4. Click the Maintenance tab, then
click the Print Head Alignment
button.
5. When asked to start printhead alignment, click OK.
OK
6. Follow the on-screen instructions to complete printhead alignment.
The Maintenance tab and procedures may vary for Windows NT
4.0 and Windows 2000. Follow the instructions when prompted.
7. When printhead alignment is complete, click OK to close the window.
23
Printing Maintenance
To align the printhead in Mac OS:
1. Make sure the printer is on and paper loaded.
2. From the File menu in a software application, click Page Setup.
Setup
3. Click the Utilities button.
4. Click the down-arrow to select Test
Print.
Print
5. Click the Print Head Alignment icon.
6. Follow the on-screen instructions to
complete printhead alignment.
7. After each printhead alignment
pattern check, click Send.
Send
8. When printhead alignment is complete, click Close.
Close
24
Chapter 4:
Troubleshooting
Tips for Troubleshooting
Troubleshooting usually falls into one of the following categories:
Installation The printer driver will not install properly.
Printer Hardware The printer is not working or not working
as expected.
Printed Output The printed output is not coming out as expected.
Error Message You are getting an error message from the software
(displayed on the screen) or the printer (indicated by flashing lights).
Customer Care Center Canon offers a full range of customer technical
support options.
If you encounter difficulties during installation or operation of your Canon S600
printer, quickly scan all topics until you find a description that approximates your
difficulty. Go through the related solutions until you find one that works.
Troubleshooting Installation
Problem
Cannot
install the
printer driver
Possible Cause
Procedure
not followed
correctly
Try This
See “Installing the Printer Driver” on page 33, or see the S600 User’s
Guide on the Setup Software & User’s Guide CD-ROM for more
information.
25
Troubleshooting
Problem
Possible Cause
Cannot
install the
printer driver
(continued)
Previous or same
printer driver
version already
installed
Always uninstall the previous version of the printer driver before
installing the new version. See “Uninstalling the Printer Driver” on
page 35.
Other
applications
running in the
background
Other open applications on your computer can interfere with the
installation routine. Close all open software applications before
reinstalling the printer driver. See “Installing the Printer Driver” on
page 33.
Installation
not starting
automatically
when CD is
inserted into
drive
Try This
Windows
If printer driver installation did not start automatically when
you loaded the CD-ROM:
1. Double-click My Computer on the Windows desktop, then
double-click the CD-ROM drive
drive.
2. Double-click msetup.exe.
If you install the printer driver by clicking Start,
Start then Run,
Run
specify the correct CD-ROM drive and file name
(x:\msetup.exe
x:\msetup.exe,
x:\msetup.exe where x is the CD-ROM drive).
Mac OS
Double-click the CD-ROM icon on your desktop.
CD-ROM drive
not specified
Normally, after you insert the S600 CD-ROM, the setup window
displays automatically. If it does not:
Windows
1. Double-click My Computer on the Windows desktop, then
double-click the CD-ROM drive
drive.
2. Double-click msetup.exe.
Mac OS
Double-click the CD-ROM icon on your desktop.
CD-ROM drive not
working properly
Windows
Use Windows Explorer to confirm that the CD-ROM is
operating normally:
1. From the Desktop, double-click My Computer,
Computer then
CD-ROM.
CD-ROM
2. If the files do not appear, refer to your Windows
documentation for more information.
Mac OS
Open the Apple System Profiler
Profiler, click Devices and Volumes,
Volumes
then open the CD-ROM.
26
Troubleshooting
Problem
Possible Cause
Try This
Cannot
install the
printer driver
(continued)
Computer cannot
detect a printer
port
Verify that the correct cable (USB or parallel) is connected to both your
printer and your computer, and that the connection is secure.
Verify that the computer is turned on and the POWER light is a steady
(non-flashing) green.
If this does not handle the problem, exit the installation procedure,
turn off the printer, restart the computer and reinstall the software
again. The installer will prompt you when to turn the printer back on.
Also see the S600 User’s Guide on the Setup Software & User’s Guide
CD-ROM for more information.
Troubleshooting Printer Hardware
Problem
Paper jams
in the printer
Possible Cause
Media jammed
during paper
feed
Try This
1. Gently pull the jammed paper out of the paper output tray or the
paper rest, whichever is easier.
If the paper tears and some is left in the printer, turn the printer
off, open the front cover, and remove the pieces. If you cannot
reach or remove the torn paper, do not attempt to disassemble the
printer yourself. Contact the Customer Care Center.
2. Reload paper into the paper rest, then press RESUME on the
printer.
You will need to reprint the page that jammed.
If you turn the printer off, your print job data will be lost. Print the job
again.
Use a standard paper size whenever possible to prevent jams.
Printer is not
responding
Power cord not
securely
connected
Verify that the power cord is securely connected to the printer and
plugged into a working outlet.
Printer is not
turned on, or is
not ready
Verify that the POWER light is on and glowing a steady green.
If the light is off, press the POWER button. The green light will flash as
the printer is warming up, then go to a steady (no flash) state when
the printer is ready. If the POWER light is flashing green, this indicates
that the printer is warming up or is processing a print job.
If the POWER light flashes orange, or green and orange alternately,
see “Handling Error Messages” on page 30.
Printer/computer
incorrectly
connected
Reconnect the printer cable to the correct port, with the correct cable.
See the S600 User’s Guide on the Setup Software & User’s Guide
CD-ROM for more information.
27
Troubleshooting
Problem
Printer is not
responding
(continued)
Printer tried
to print but
no ink on
paper
Possible Cause
Try This
Bad cable
Replace the printer cable.
Computer and/or
printer needs to
be reset
Reboot the computer and/or reset the printer.
Ink tanks are not
seated properly
Check the ink tanks, and reseat them if necessary. See “Replacing Ink
Tanks” on page 20.
Printhead
clogged
Verify that the printhead is working properly. See “Printing a Nozzle
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.
1. To reboot the computer, close all open applications, then restart.
2. To reset the printer, turn it off, then on again.
If necessary, perform multiple printhead cleanings. See the S600
User’s Guide on the Setup Software & User’s Guide CD-ROM for more
information.
Ink tanks may
need to be
replaced
Verify that you have sufficient ink in the ink tanks. See “Monitoring
Ink Levels” on page 19.
Printhead may
need to be
replaced
Verify that the printhead is working properly. See “Printing a Nozzle
Check Pattern” on page 20 or “Cleaning the Printhead” on page 22.
If necessary, replace the ink tanks. See “Replacing Ink Tanks” on
page 20.
If necessary, perform multiple printhead cleanings. See “Cleaning the
Printhead” on page 22 or the S600 User’s Guide on the Setup
Software & User’s Guide CD-ROM for more information.
Troubleshooting Printed Output
Problem
Printed
colors are
incorrect
Possible Cause
Try This
One or more ink
tanks installed in
the wrong
position
Verify that each ink tank is lined up with the correct color label in the
printhead. For more information, see “Replacing Ink Tanks” on
page 20.
Incorrect Color
Adjustment
setting
If ink tanks were placed in the incorrect color slots in the printhead,
after switching the tanks to their correct slots, perform at least two
printhead cleanings to remove the incorrect residual colors from the
printhead. For procedures, see “Cleaning the Printhead” on page 22.
Windows
1. On the Main tab of the S600 Properties window, confirm
that Color Adjustment is set to Auto.
Auto
2. If Manual is set, click the Defaults button on the Manual
Color Adjustment window.
28
Troubleshooting
Problem
Printed
colors are
incorrect
(continued)
Possible Cause
Try This
Print Mode is
improperly set
Mac OS
In the Print dialog box, select the appropriate Print Mode
setting.
Incorrect media
type
Windows
On the Main tab of the S600 Properties window, confirm that
the Media Type selected matches the paper loaded.
Mac OS
In the Print dialog box, confirm that the Media Type selected
matches the paper loaded.
Print Quality is
improperly set
Windows
On the Main tab of the S600 Properties window, select the
appropriate Print Quality setting: High,
High Standard,
Standard Draft or
Custom.
Custom
Mac OS
In the Print dialog box, select the Manual icon, then click the
Details button. In the Detailed Setting window, slide the Print
Quality bar to select your preferred output quality.
Printed
output is
faded or
unclear
Meaningless
characters
printed
Media not loaded
print-side up
Check that your media is placed in the printer facing in the correct
direction. See “Loading Paper and Other Media” on page 4.
Low ink
Verify that you have sufficient ink in the ink tanks. See “Monitoring
Ink Levels” on page 19.
Printhead
nozzles clogged
or damaged
Verify that the printhead is working properly. See “Printing a Nozzle
Check Pattern” on page 20 and “Cleaning the Printhead” on page 22.
Ink tanks are not
seated properly
Check the ink tanks, and reseat them if necessary. See “Replacing Ink
Tanks” on page 20.
Printhead needs
to be aligned
Perform printhead alignment. See "Aligning the Printhead" on
page 23.
Corrupted print
instructions are
stored in the
printer buffer
1. Turn the printer off to clear the printer buffer.
Printer/computer
not securely
connected
Check the cable connections between the printer and the computer to
verify that they are securely connected.
If necessary, perform multiple printhead cleanings. See the S600
User’s Guide on the Setup Software & User’s Guide CD-ROM for more
information.
2. Cancel the print job from the computer. See “Cancelling a Print
Job” on page 7.
3. Turn the printer on again.
29
Troubleshooting
Problem
Possible Cause
Meaningless
characters
printed
(continued)
Previous print job
paused before it
was finished
Try This
If a previous print job was paused before it was printed, turn the
printer and the computer off, then back on again, or
Windows
1. Click Start,
Start Settings,
Settings Printers.
Printers
2. Double-click Canon S600 and cancel any unfinished print
jobs.
Mac OS
On your keyboard, press the Apple Command key ( ) and the
period key (..) at the same time. The print job will be cancelled
and the paper ejected.
Incorrect printer
driver selected
Check the Printer window to verify that the correct printer driver is
selected.
Bad (corrupted)
file
Create the document again and print it. If it prints successfully, the
original file was corrupted.
ECP mode not set
Extended Capabilities (Parallel) Port, or ECP, provides faster data
transfer between the computer and the printer. If the ECP setting is
incorrect, it could result in incorrect print information going to the
printer. See the S600 User’s Guide on the Setup Software & User’s
Guide CD-ROM for instructions on how to check ECP settings and
reconfigure if needed.
Handling Error Messages
Problem
Printer does
not print
30
Possible Cause
Try This
When a printer error occurs, the POWER/ERROR light flashes orange between green flashes.
Count the number of orange flashes to determine and resolve the problem:
Alternately
flashes green
and orange
(service error)
1. Remove the paper from the printer, switch the printer off, then
unplug it.
2 orange flashes
(paper is out or
not feeding
correctly)
If no paper is loaded in the paper rest, or if paper is not loaded
correctly, reload the paper correctly then press the RESUME button on
the printer. See “Loading Paper and Other Media” on page 4 for how
to load different types of media.
2. Reconnect the printer power and turn it back on.
If the same error message persists after restarting the printer, contact
the Customer Care Center.
Troubleshooting
Problem
Possible Cause
Try This
Printer does
not print
(continued)
3 orange flashes
(paper jam)
See the troubleshooting topic “Paper jams in the printer” on page 27.
4 orange flashes
(empty ink tank)
One of the ink tanks is empty. Replace it. See “Monitoring Ink Levels”
on page 19 and “Replacing Ink Tanks” on page 20 for more
information.
7 orange flashes
(defective
printhead)
Remove and re-install the printhead.
8 orange flashes
(waste tank
almost full)
The printer has a built-in waste ink tank to hold the ink consumed
during printhead cleaning. Press the RESUME button to restart
printing, then contact the Customer Care Center to have the waste ink
tank replaced immediately.
Printer flashes
green only
When the lamp flashes green, the printer is warming up or is receiving
print data from the computer. This is not an error condition.
One or more of
the ink tanks is
low
When Backgrounding is turned on, you can confirm the low ink alert in
the BJ Print Monitor. See the S600 User’s Guide on the Setup Software
& User’s Guide CD-ROM for more information on using the BJ Print
Monitor.
Low ink alert
displays in
the BJ Print
Monitor
Also ensure that the protective tape has been removed.
If re-installing the printhead does not resolve the problem, contact the
Customer Care Center to replace it with a new one.
After the alert displays, you can continue printing for a short time, but
have a replacement ready to install.
Windows
The low ink alert displays in the BJ Status Monitor. Click the
Ink Information tab to determine which ink tank is low.
Mac OS
The low ink alert displays in a status dialog before a print job
starts.
Error
message
displays in
the BJ Status
Monitor
Printer is out of
paper
Windows
The BJ Status Monitor opens and displays a message when an
error occurs.
Ink is low
Read the error message, then click the Guide tab to display
more information about solving the problem.
Paper jam
Mac OS
If Backgrounding is turned on with the Chooser, the BJ Print
Monitor displays an error.
Printhead
installed
incorrectly
Follow the instructions in the message to resolve the problem.
See the S600 User’s Guide on the Setup Software & User’s
Guide CD-ROM for more information on error messages.
31
Troubleshooting
Problem
System error
message
displays
Possible Cause
System error
occurred
Try This
If a system error occurs, printing stops.
Windows
A window displays the error message. System errors may
include problems writing to LPT1 or USBPRN, application
errors, or general protection faults. Make sure that the printer
is turned on, the printer and computer are connected
securely, and that the printer port is operating correctly.
Mac OS
The error message contains an error code *XXX, where * is a
letter and XXX is a number, which represents the cause of the
error. Make sure that the printer is turned on, the printer and
computer are connected securely, and that the printer port is
operating correctly.
Customer Care Center
Canon offers a full range of customer technical support* options:
• For e-mail support, the latest driver downloads and answers to frequently
asked questions (www.usa.canon.com
www.usa.canon.com)
www.usa.canon.com
• 24-hour, 7-day-a-week automated support for troubleshooting issues on
most current products (1-800-423-2366
1-800-423-2366)
1-800-423-2366
• 24-hour, Fax-On-Demand System for product specifications and technical
information (1-800-526-4345
1-800-526-4345)
1-800-526-4345
• Free technical support Monday–Saturday (excluding holidays) for products
still under warranty** (1-757-413-2848
1-757-413-2848)
1-757-413-2848
• Technical support 7 days a week (excluding holidays) for products no longer
under warranty, at $9.99 per call (1-757-413-2848
1-757-413-2848)
1-757-413-2848
Within Canada, call for technical support 24 hours a day, 7 days a
week (1-800-OK-CANON
1-800-OK-CANON).
1-800-OK-CANON
*
Support program specifics are subject to change without notice.
**
Refer to the product information starting on page 40 for warranty details.
32
Appendix
Installing the Printer Driver
If you are re-installing the printer driver, first follow the uninstall procedures on
page 35 to remove the existing printer driver before you re-install.
To install the printer driver in Windows:
For Windows 2000 or Windows NT 4.0, refer to the README.TXT
file on the S600 Setup Software & User’s Guide CD-ROM.
1. Turn both the printer and computer off.
2. Make sure the cable between the printer and computer (USB or parallel) is
securely connected.
3. Turn the computer on, and close any open software applications. Insert the
S600 Setup Software & User’s Guide CD-ROM in the CD-ROM drive. The setup
program should run automatically.
If the printer was on when the setup program started, the Add
New Hardware Wizard will appear. Do NOT use the wizard—click
Cancel to close the window and continue.
If the setup program does not run automatically, click Start, then Run, then
type x:\msetup.exe (where x is the CD-ROM drive).
4. Read the Welcome screen, then click Next. Read the License Agreement, then
click Yes. When the main menu appears, click Install Software.
If a message prompts you to restart Windows, remove the CD-ROM, then click
OK. After the computer restarts, re-insert the CD-ROM and continue.
5. Click Start. (If the Start button is not red, select Printer Driver, then click
Start.)
Start The printer driver will start loading automatically.
6. TURN THE PRINTER ON so the printer port can be automatically detected. The
software will begin identifying the printer port being used.
33
Appendix
If your computer cannot detect a printer port, see the tip,
“Computer cannot detect a printer port” on page 27.
7. When the Terminate Installation window appears, click OK.
OK If you are
prompted to restart the computer, click Yes.
Yes When the installation process
has completed, click Exit.
Exit
8. Align the printhead. (See “Aligning the Printhead” on page 23.)
To install the printer driver in Mac OS:
1. Prepare your Mac (if needed).
• If you have an iMac® with Mac OS 8.1, download and install the iMac
Update 1.0 from www.apple.com.
• If you have multiple users set up in OS 9, log in as the Owner.
• To install the printer to a network, see the S600 User’s Guide on the Setup
Software & User’s Guide CD-ROM.
2. Insert the S600 Setup Software & User’s Guide CD-ROM in the CD-ROM drive.
3. Open the Printer Driver folder on the CD-ROM, then double-click the Installer
icon.
4. Read the License Agreement, then click Accept.
5. Click Install. The printer driver will load automatically.
If the message “No other applications can be running...”
displays, click Continue.
6. When the installation and registration process has completed, TURN ON THE
PRINTER,
PRINTER then click Restart.
Restart
7. After the computer restarts, select the Apple menu, then Chooser.
8. Click the S600 icon in the Chooser.
To use the BJ Print Monitor, click the Background button to the
On position. For instructions on using this feature, see the S600
User’s Guide on the Setup Software & User’s Guide CD-ROM.
9. Close the Chooser.
10. Align the printhead. (See “Aligning the Printhead” on page 23.)
34
Appendix
Uninstalling the Printer Driver
To uninstall the printer driver in Windows:
1. Click Start,
600.
Start Programs,
Programs then Canon 600
2. Click Uninstall.
Uninstall
3. Click Yes to confirm that you want to uninstall the printer driver.
4. Restart your computer.
To uninstall the printer driver in Mac OS:
1. Insert the S600 Setup Software & User’s Guide CD-ROM in the CD-ROM drive,
then click the CD-ROM icon.
2. Double-click Installer.
Installer
3. Read the License Agreement, then click Accept.
Accept
4. Select Uninstall from the drop-down list at the top left of the dialog box, then
click the Uninstall button on the bottom right.
5. Follow the on-screen instructions.
6. When the uninstall is complete, click Quit.
Quit
7. Click Restart when prompted to restart your computer.
Registering Your Canon Product
To register:
1. Insert the S600 Setup Software & User’s Guide CD-ROM in the CD-ROM drive.
2. When the Canon installation screen launches, click Install Software.
Software
3. Click Utilities/Product Registration.
4. Click Product Registration.
Registration
5. Follow the on-screen instructions to register your product. Note that the serial
number is located on the inside of the printer, to the right of the printhead.
35
Appendix
Safety Information
Warnings and Cautions
This guide uses the following icons to indicate situations that could cause damage or injury:
Always follow the instructions provided in Warnings to prevent potential or serious
personal injury or death as a result of careless operation of the equipment.
Always follow the instructions provided in Cautions to prevent minor injuries to yourself
or damage to the equipment as a result of careless operation of the equipment.
Read and follow all of these cautions and warnings to ensure the safe use of the printer. To avoid the hazards of
fire, personal injury, or damage to the printer, never attempt to use the printer in any way other than the
methods described in this guide.
Choosing a Location
Never place the printer near flammable solvents such as alcohol, thinner, etc. To avoid
the hazards of fire or electric shock, keep all flammable liquids away from the printer.
• Never set the printer on a surface that is unstable or subject to excessive vibration. The printer could tip or
fall and cause injury.
• Never use the printer in a location that is subject to high humidity, dust, high temperatures, or direct
sunlight.
• Set up and use the printer in a location where ambient temperature is within 41°F–95°F (5°C–35°C) and
10%–90% humidity with no condensation.
Never place the printer on a thick carpet or rug. Fibers or dust entering the printer could
cause a fire.
Keep the power outlet for the printer free of all obstacles so you can unplug the power
cord at any time. Such obstacles could prevent you from unplugging the printer when a
printer fault occurs and cause a fire or electric shock. The socket-outlet shall be installed
near the equipment and shall be easily accessible.
• Always carry the printer with both hands holding both ends of the printer. To avoid dropping the printer and
causing injury, always carry it carefully when moving it to another location.
Power Supply
Never attempt to plug the power cord into a power outlet when your hands are wet. To
avoid electric shock, make sure that your hands are dry.
• Always push the plug completely into the power outlet. A loose or poorly connected plug could cause a fire or
electric shock.
Never cut, modify, stretch, bend, or twist the power cord, and never place heavy objects
on the power cord. A power leak from a damaged power cord could cause a fire or electric
shock.
Never plug the printer power cord into a power outlet (power board, double adapter, etc.)
that is shared by other devices or office equipment. To prevent the hazards of fire or
electric shock, avoid overloading power points.
• Never use the printer if the power cord is bundled or knotted. To prevent the hazards of fire or electric shock,
make sure the power cord is straight.
36
Appendix
If you detect smoke, unusual odors, or strange noises around the printer, immediately
press the POWER button to turn off the printer and disconnect the power plug. To avoid
fire or electric shock, never use the printer under these conditions. Call the Customer
Care Center.
• Always grasp the plug when you unplug the power cord. Pulling on the power cord could damage the cord
and cause a fire or electric shock.
Never use an extension cord. To avoid a fire or electric shock, always plug the power cord
directly into the power outlet.
Never use a power supply voltage other than that supplied in the country where you
purchased the printer. Using incorrect voltage could cause a fire or electric shock. The
correct power supply voltage for this printer is AC 120V, 60 Hz.
Cleaning and Maintaining the Printer
Use only a slightly damp cloth to clean the printer. Never use flammable solvents like
alcohol, benzene, thinner, etc. If a flammable solvent contacts an electrical component
inside the printer, a fire or electric shock could result.
Always unplug the printer power cord before you clean the printer. If you mistakenly turn
on the printer while cleaning it, you could touch moving components inside the printer
and suffer injury.
Never attempt to disassemble or modify the printer. The printer contains high voltage
components which could cause a fire or serious electric shock.
Working Around the Printer
Never use flammable sprays near the printer. Gases in the spray could cause a fire or
electric shock if they come in contact with electrical components inside the printer.
Never insert your fingers or hands inside the printer while it is printing. The printer
contains moving parts which could cause injury.
Never place anything on top of the printer, especially metal objects (paper clips, staples,
etc.), or containers with flammable solvents (alcohol, thinners, etc.) Objects falling into
the printer could cause a fire or electric shock.
If any foreign object, especially a piece of metal or liquid, falls into the printer,
immediately press the POWER button to turn off the printer, unplug the power cord, then
call the Customer Care Center. Continuing to use the printer after a foreign object has
fallen into it could cause a fire or electric shock.
Printhead and Ink Tanks
For safety, always store printhead and ink tanks out of the reach of small children. If a
child accidentally licks or ingests any ink, consult a physician immediately.
Never subject a printhead or ink tank to shocks or excessive vibration. Shaking could
cause ink to leak and stain clothing.
Never touch the printhead or electrical contacts on a printhead immediately after
removing it from the printer. These metal parts become very hot during printing and
could cause minor burns.
37
Appendix
Turning Off the Printer
To avoid printer malfunction always use the POWER button to turn the printer on and off. Never remove the
power cord from the power outlet until you have turned off the printer by pressing the POWER button. After the
POWER/ERROR light goes out, you can unplug the power cord from the power outlet.
Using the Printer Near Appliances and Fluorescent Lamps
Allow at least 6 inches clearance between the printer and another appliance or a fluorescent lamp. Electrical
noise generated by a fluorescent lamp placed too close to the printer could cause the printer to malfunction.
Regulatory Information
Color Photo Printer Model: K10198 (S600)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such
changes or modifications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
2995 Red Hill Avenue
Costa Mesa, CA 92626
1-800-423-2366
Canadian Radio Interference Regulations
This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set
out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry
Canada.
Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par
l’Industrie Canada.
38
Appendix
Product Specifications
System Requirements
Windows 95/98:
Windows Me:
Windows 2000:
Windows NT 4.0:
Macintosh:
486 processor; 16 MB RAM; 40 MB free hard disk space
Pentium® processor, 150MHz; 32 MB RAM; 40 MB free hard disk space
Pentium processor, 133MHz or faster; 32 MB RAM for Professional, 64MB
RAM for Server; 25 MB free hard disk space
Pentium processor; 16 MB RAM; 25 MB free hard disk space
OS 8.1 - 9.1, USB port; 10 MB RAM; 30 MB free hard disk space
The BJ Status Monitor cannot be used when the printer is
used in a network operating environment.
Printing method:
Printing resolution:
Bubble Jet on-demand
Print Quality (media)
Horizontal x Vertical
High (specialty media)
2400 x 1200 dpi
High (plain paper)
1200 x 1200 dpi
Standard (plain paper)
1200 x 600 dpi
Draft (plain paper)
600 x 600 dpi
Print speed
(All print speeds are based on high-speed draft mode. Print speeds will
vary depending on system configuration, software, document complexity,
print mode and page coverage.):
Black printing, draft: 13 ppm, Standard: 11 ppm
Color printing, draft: 9 ppm, Standard: 4.3 ppm
Print direction:
Bi-directional
Print width:
8.0 inches max. (203 mm)
Interface (parallel):
IEEE 1284-compatible
Interface (USB):
USB 1.1-compatible
Interface connector (parallel):
Amphenol 57-40360 or equivalent
Interface connector (USB):
USB standard Series B receptacle
Recommended printer cable (parallel):
Material:
AWG28 or larger
Type:
Twisted-pair shielded cable
Length:
Up to 6.5 feet (2.0 m)
Connectors:
Amphenol 30360 or equivalent
Recommended printer cable (USB):
Material:
AWG28 (data wiring pair) or AWG20 to 28 (distribution pair)
Type:
Twisted-pair shielded cable
Length:
Up to 16.4 feet (5.0 m)
Connectors:
USB standard Series B pluggable
Acoustic noise level:
Approx. 39 dB in the highest print quality mode (per ISO 9296)
Operating environment:
Temperature: 41°F to 95°F (5°C to 35°C)
Humidity: 10% to 90% (no condensation)
Storage environment:
Temperature: 32°F to 95°F (0°C to 35°C)
Humidity: 5% to 90% (no condensation)
Power supply:
AC 120 V, 60 Hz
Power consumption:
Off: Approx. 1.5 W (to shut down completely, disconnect power cord)
Standby: Approx. 3 W
Printing: Approx. 33 W
39
Appendix
Dimensions:
Weight:
Feed method:
Sheet feeder capacity:
Plain paper (17 lb.)
High Resolution Paper
Envelopes
Transparencies
Glossy Photo Paper
High Gloss Photo Film
Glossy Photo Cards
Banner Paper
Photo Paper Pro
Greeting Cards
Magnet Sheets
T-Shirt Transfers
Ordinary print media:
Graphic image printing:
Printhead:
Ink Tank BCI-3e:
Black ink tank capacity:
Ink tank capacities:
Resident print control mode:
Receiver buffer:
(with paper rest and paper output tray retracted)
16.9" (W) x 11.6" (D) x 7" (H)
Approx. 11 lb. (5 kg)
Continuous feed through auto sheet feeder for High Resolution Paper,
plain paper, envelopes, Transparencies, Glossy Photo Paper, Gloss Photo
Film, Glossy Photo Cards, Banner Paper, Greeting Cards, Magnet Sheets,
T-Shirt Transfers
100 sheets max.
80 sheets max.
10 envelopes max.
30 sheets max.
10 sheets max.
1 sheet
20 sheets max.
1 sheet (can print up to 6 connected sheets)
1 sheet
1 sheet
1 sheet
1 sheet
Weight: 17–28 lb.
Regular size: Letter, Legal, standard #10 and European DL envelopes
Custom size: 3.54" to 8.5" (W) x 4.72" x 23" (H)
Data format: Canon extended mode; raster image format
Resolution: Canon extended mode; 600, 1200, 2400 dpi
Black nozzles: 320 (600 dpi)
Color nozzles: 256 (1200 dpi)
Ink colors: Black, Cyan, Magenta, Yellow
Approx. 695 sheets (1500 characters per page, normal text)
(Based on ISO JIS-SCID No. 5 Pattern on plain paper with Plain Paper
selected for the Media Type in the Windows ME, Windows 98 and Windows
95 printer driver for this printer)
Black: Approx. 1320 sheets
Cyan: Approx. 470 sheets
Magenta: Approx. 490 sheets
Yellow: Approx. 440 sheets
Canon extended mode
62KB
Limited Warranty—U.S. Only
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon”) with respect to the Canon brand
computer peripheral product (the “product”) that you have purchased, when purchased and used in the United
States. The product that you have purchased is the only product to which this warranty card and the limited
warranty provided by Canon and stated on the card apply.
Your product, when delivered to you in new condition in its original container, is warranted against defects in
materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective
parts or a defective product returned to a Canon repair facility or a Canon Authorized Service Facility (“ASF”) for
such product, as applicable, and proven to be defective upon inspection, will be exchanged for new or
40
Appendix
comparable rebuilt parts, or a refurbished product, as determined by the Canon repair facility or the ASF.
Warranty repair or replacement shall not extend the original warranty period of the defective product. This
limited warranty does not cover any supplies or accessories, including without limitation, ink tanks, as to which
there shall be no warranty or replacement.
This limited warranty shall only apply if the product is used in conjunction with compatible computer equipment
and compatible software, as to which items Canon shall have no responsibility.
Non-Canon brand equipment and software that may be distributed with the product are sold “as is,” without
warranty of any kind by Canon, including any implied warranty regarding merchantability or fitness for a
particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such nonCanon brand items is given by the manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the product, and does not apply in the
following cases:
(a) Loss of or damage to the product due to abuse, mishandling, improper packaging by you, alteration,
accident, electrical current fluctuations, failure to follow operating, maintenance or environmental
instructions prescribed in Canon’s instruction manual, or service performed by other than a Canon repair
facility or an ASF.
(b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause
abnormally frequent service calls or service problems.
(c) If the product has had its serial number or dating altered or removed.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED
WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE,
GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON. (SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.) CANON SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR
SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER
SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE
THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST
CANON BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY CANON WHICH CAUSED
THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU
AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY
TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF CANON. (SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR
LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE
ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES
YOUR EXCLUSIVE REMEDY.
Canon offers a full range of customer technical support* options:
• For e-mail technical support, the latest driver downloads and answers to frequently asked questions
(www.usa.canon.com)
• 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current products
(1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical information
(1-800-526-4345)
• Free technical support Monday—Saturday (excluding holidays) for products still under warranty
(1-757-413-2848)
• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call
(1-757-413-2848)
41
Appendix
If the problem can’t be corrected by using one of the above technical support options, you will be asked to
follow the applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is
required to verify eligibility at the time of service. This requirement will be satisfied by providing a copy of your
dated bill of sale. You will also need to supply the product serial number.
Carry-In/Mail-In
Carry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name and
telephone number of the ASF(s) nearest to your location may be obtained from our Web site at:
www.ccsi.canon.com,
www.ccsi.canon.com or by calling the Canon Customer Care Center at 1-800-423-2366.
1-800-423-2366 If shipping is involved,
it is your responsibility to properly package and send your defective product, together with your dated proof of
purchase, a complete explanation of the problem and a return address, to the ASF at your expense. Do not
include any other items with your product. The repair(s) covered by this limited warranty will be made and the
product will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will
be charged to you at such costs as each ASF may generally establish from time to time.
InstantExchange†
InstantExchange is a warranty program that expedites, usually by the next business day,†† the exchange of a
defective product with a refurbished product. The refurbished product you receive will be covered by the
balance of the period remaining on your original limited warranty. Note that by using this service you will keep
the replacement product that is sent to you, and your originally purchased product shall become the property of
Canon. InstantExchange warranty program service is available only during the express limited-warranty period
for your product and only in the continental United States, Alaska and Hawaii during such period.
If the Canon Customer Care Center representative cannot correct the problem with your product over the
telephone, and you elect InstantExchange warranty program service, the representative will issue you a
reference number upon verification of warranty eligibility. You will be asked for information pertaining to your
defective product and for a ship-to location for the replacement product (street address only). You must also
provide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a new
product at the time you elect InstantExchange warranty program service. Your credit card number will be
charged in an amount up to the cost of a new product (i) if you do not return your defective product to a Canon
repair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the
product is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired or
has not been sufficiently established by your supplying the appropriate documentation.
The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. After
receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to
ship the defective product to a Canon repair facility. You must return the defective product in the shipping carton
in which the replacement product was packed (be sure to include your printhead and ink tanks), and you must
include the reference number, a copy of your dated proof of purchase (bill of sale) and a complete explanation of
the problem. Do not include any other items in the return shipping container.
This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to
state.
42
*
Support program specifics are subject to change without notice.
†
InstantExchange warranty program service is subject to availability of refurbished replacement units.
††
9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent
information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day
InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event
of factors beyond Canon’s reasonable control.
Index
A
adjusting
brightness ................................................. 12
color balance ............................................. 12
color saturation .......................................... 12
paper thickness lever .....................................5
print quality ............................................... 10
advanced print features ....................................9
aligning the printhead ................................... 23
auto feed paper limits .......................................4
auto sheet feeder .............................................5
avoiding paper jams .........................................5
B
brightness, adjusting .................................... 12
C
cancelling print jobs, how to ..............................7
checking ink levels ........................................ 19
cleaning the printhead ................................... 22
color balance, adjusting ................................. 12
color saturation, adjusting.............................. 12
customer care center, contacting ..................... 32
envelopes, how to load .....................................6
error messages, explanation of ........................28
F
fixing problems, how to ..................................25
G
graphics, improving quality .......................11, 13
grayscale ......................................................13
I
Image Color Management (ICM) ........................13
Image Optimizer ............................................11
improving enlarged graphics .....................11, 13
improving print quality......................................9
ink tanks
monitoring levels in .....................................19
replacing ...................................................20
installing the printer driver ..............................33
L
loading envelopes ............................................6
loading paper and other media ..........................5
D
M
default printer, setting ......................................2
driver
definition of ..................................................2
installing .................................................. 33
recalling saved settings ............................... 17
removing .................................................. 35
saving settings for future use ....................... 17
troubleshooting installation of ..................... 25
uninstalling ............................................... 35
manually adjusting color settings .....................12
media
loading ........................................................5
to avoid .......................................................4
types of .....................................................10
monitoring ink levels ......................................19
N
nozzle check pattern, printing ..........................20
E
O
edges, smoothing ......................................... 13
online product registration ..............................35
43
Index
P
Q
page setup ................................................... 14
paper
how many sheets can be used in auto feeder ..... 4
loading ....................................................... 5
paper jams, avoiding........................................ 5
paper thickness lever ................................... 4, 5
paper types to avoid ........................................ 4
Photo Optimizer ............................................ 13
POWER button ................................................. 1
POWER lamp ................................................... 1
powering up the printer .................................... 1
print job, cancelling ......................................... 7
print quality
adjusting ................................................... 10
controlling ................................................... 9
printer
choosing ..................................................... 2
setting as default .......................................... 2
printer driver, definition of ................................ 2
printhead alignment ...................................... 23
printhead cleaning......................................... 22
printing
adjusting brightness ................................... 12
adjusting color balance ................................ 12
adjusting color saturation ............................ 12
nozzle check pattern ................................... 20
smoothing rough edges ............................... 13
troubleshooting bad printouts ...................... 28
troubleshooting problems with ..................... 27
printing color images in grayscale .................... 13
problems, what to do to fix .............................. 25
product registration ....................................... 35
quality of printing ............................................ 9
44
R
registering your product ................................. 35
replacing empty ink tanks ............................... 20
S
safety information ......................................... 36
scaled printing .............................................. 16
smoothing rough edges in images .................... 13
stopping a print job, how to .............................. 7
system requirements ..................................... 39
T
tech support, how to contact ........................... 32
thick paper, lever position for ............................ 4
troubleshooting ............................................ 25
error messages........................................... 28
installation ................................................ 25
installing the print driver .............................. 25
printer hardware ......................................... 27
software installation problems ...................... 25
turning your printer on and off ........................... 1
U
uninstalling the print driver ............................. 35
W
warranty ...................................................... 40
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