Getting Started

Thank you for purchasing a Dot Hill AssuredSAN 4004 Series storage product. This document provides an overview of product setup tasks and specifies where information to accomplish each task is described in product documentation. To obtain documentation from the Customer Resource Center (CRC) web site, browse to https://crc.dothill.com

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Product documentation

PDF versions of documents are on the CRC site.

• Product Regulatory Compliance and Safety *

• Rackmount Bracket Kit Installation * or 2-Post Rackmount Bracket Kit Installation *

• Release Notes

• Setup Guide

• Storage Management Guide

• CLI Reference Guide

• Event Descriptions Reference Guide

• FRU Installation and Replacement Guide

• Obtaining and Installing a License

• Storage Replication Adapter Software User Guide

* Printed document also included in product shipkit.

Shipkit contents

If you purchased a controller enclosure, verify that you received the following hardware.

NOTE: Your shipkit may include other cables that otherwise you would need to supply yourself, as shown

in Product setup on page 2.

Item

Controller enclosure

Enclosure bezel

Power cords

USB cable for the CLI port

Quantity

1

1

2

1

If you purchased a drive (expansion) enclosure, verify that you received the following hardware.

Item

Drive enclosure

Enclosure bezel

Power cords

Quantity

1

1

2

P/N 83-00006701-13-01 Rev. A, October 2014 1

Product setup

Dot Hill assumes that the person using these instructions is qualified in the installation and servicing of storage products. If you need help, contact Dot Hill Support at 1-877-368-7924 (U.S.), 1-760-931-5500 option 2 (outside U.S.), or [email protected]

. When contacting Dot Hill Support, you will be asked to provide the following information to open a support case: issue subject, detailed issue description, product type, serial number, part number, and system logs. To obtain logs, see the Storage Management Guide.

You must supply the following items if they are not present in your shipkit:

• Antistatic protection devices

• #2 Phillips screwdriver

• Ethernet cables (1 per controller module)

• SAS cables, if installing drive enclosures (2 per drive enclosure)

Task As described in

1. Verify that the installation site meets product requirements.

Product Regulatory Compliance and Safety;

Setup Guide appendix B

2. Prevent electrostatic discharge.

Setup Guide appendix C

3. Install the controller enclosure and optional drive enclosures in a rack: a. Install the rail kit provided with the controller enclosure.

b. Install enclosures and secure them into the rack.

c. Connect the enclosures.

d. Install enclosure bezels.

4. Install additional disk drives and options, including qualified SFP transceivers.

Instructions provided in the rackmount bracket kit

Setup Guide

Instructions provided with the option

5. Connect power cords.

6. Test enclosure connectivity.

7. Install required host software.

8. Connect hosts.

9. Connect remote management hosts.

10. Use the CLI to set IP values for controller network ports.*

11. Use the CLI to set the host interface protocol.

12. Use the web-browser interface to update firmware.

13. Use the web-browser interface to configure and provision the storage system.

Setup Guide

Storage Management Guide

* If you cannot access the Setup Guide, use the following quick-reference information.

Terminal emulator settings to access the command-line interface (CLI)

Display settings: mode: VT100 or ANSI; font:

Terminal; translation: None; columns: 80

Connection settings: port: COM3 (for example); baud (bit/sec): 115,200; data bits: 8; parity: None; stop bits: 1; flow control: None

Default user name, password manage,

!manage

Controller IP values

Default values: controller A IP address 10.0.0.2; controller B IP address 10.0.0.3; netmask

255.255.255.0; gateway 10.0.0.1

Syntax to set IP values for controller A: set net ip IP-address netmask subnet-mask gateway gateway-address controller

a

Copyright © 2014 Dot Hill Systems Corp. All rights reserved. Dot Hill Systems Corp., Dot Hill, the Dot Hill logo, and AssuredSAN are trademarks of Dot Hill Systems Corp. All other trademarks and registered trademarks are proprietary to their respective owners.

The material in this document is for information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, changes in the product design can be made without reservation and without notification to its users.

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