Telecom MF636 USB Modem modem User manual

Check your system requirements

1. USB port x 1 (USB 1.0 or 2.0)

2. System Requirements: a. PC - Windows 2000 / XP / Vista b. Mac - OS X 10.4.11 and above

CPU

Hard Disk

RAM

Display

1GHz Pentium or above

20GB or above

512M or above

800 x 600 minimum

3. You need to have Administrator rights to install and run the software

4. We suggest you switch off your anti-virus software before installing the USB modem. In some cases protection software can prevent automatic installation. It is possible to start the installation process manually by clicking the Autorun icon

Tip

when it appears.

Remember to keep your plastic SIM card holder. It contains your PIN number which you may need later.

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Get to know your Telecom

MF636 USB Modem

1. USIM Holder (thumb catch to open the tray)

2. MicroSD

TM

HC Card Slot

3. USB Connector

4. Modem Cover

Tip

Before inserting the modem into your computer, please power on your computer and wait until the operating system is fully loaded.

2

Insert your SIM Card

1. Open the modem cover and slide out the SIM tray using the thumb catch.

2. Insert the SIM card as shown with the gold contacts facing down and the bevelled edge on the left hand side.

3. Push the SIM card in as far as it will go.

Note: When correctly inserted the thumb catch on the SIM tray is visible and not covered by the

SIM card.

3

Insert the modem into your computer

The installation and management software is pre-loaded onto your USB modem. Simply insert your modem into your computer and follow the instructions on-screen.

You’ll be up and connected in about 5 minutes.

The USB modem is a Plug and Play device. Once inserted your system will automatically detect the new hardware and start to install the software. Be patient as it may take some time for your computer to recognise the modem.

If nothing happens your system configuration may be preventing Autorun.

Tips to resolve

• Windows users: Double click the Autorun icon to start the software installation. (Start > My

Computer > ZTEMODEM > Autorun.exe)

• MAC users: Go to Computer open the CD-ROM named ZTE MODEM, and double click the Telecom

Connection Manager icon.

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The installation method shown below is for Windows

XP. Other operating systems will follow a similar but not necessarily identical installation process:

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Read the license agreement, choose ‘I accept….’, then click Next to continue…

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Press Next to accept the default folder location, or press Change to define your own path.

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Please wait a few seconds for the installation to proceed…

Click Finish to complete the installation.

8

Connect to the internet

After installation the Telecom Connection Manager will launch automatically. Your modem will continue installing for a couple of minutes. You’ll be ready to go as soon as you see the Connect button.

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LED indicator Modem Status

Red Offline. Not registered on the net work

Green solid Registered on the 2G network

(Roaming)

Green blinking Active data transfer on the

2G network (Roaming)

Blue solid Registered on the 3G network

Blue blinking Active data transfer on the

3G network

• The installation will create a new shortcut on your desktop and a new program listing under

Start-Programs

• You may have to reboot your PC or MAC after installation is complete

• If you have problems with the installation please contact your supplier or see our website, www.

zte.co.nz/ for more assistance and FAQ’s

• If you can’t connect to the internet check your

SIM card is inserted correctly.

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Using your MF636 USB Modem

• Press Connect to establish a data connection using your USB modem

• Launch your intended application, eg web browser,

Email etc.

• When you have finished your internet or email connection remember to return to the software interface and press Disconnect to end your session

• When the software is minimized double click the icon on the task bar to re-open the Connection

Manager. See the taskbar icon descriptions on

Page 15.

TIP

After the computer wakes from hibernation or standby mode you may need to remove and insert the modem.

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Connected State

Press Disconnect to end your session when finished.

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Safe Removal of Hardware

To remove your USB modem from the computer first close the Telecom Connection Manager then use the safe removal of hardware process. If you remove the USB modem when it is active the modem software and related information (eg Phonebook records) may become corrupted.

Safely remove the modem

• Eg in Windows XP, left click the icon on the

Windows taskbar

• Click on Safely Remove Hardware

• Remove the USB modem.

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Using the Card Manager Software

System Icons

Network signal strength

Current network connection type

New SMS message

Red Computer icon - internet Not Connected

Green Computer icon - internet Connected

Green arrow icon - modem inserted into the computer

Red arrow icon - modem not inserted into the computer

Orange arrow icon - modem is offline

Green SIM icon – SIM card is inserted

Red SIM icon – SIM card is not inserted

Connection - P is packet switched, C is circuit switched

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Task Bar Information

When you minimize the software the window will minimize to an icon on the system tray. The program is still active in the background but disappears to free your normal Windows space. Double click the task bar icon to restore the Telecom Connection Manager.

The current status is also shown on the taskbar icons:

Task bar icons

Modem is ready to connect to Internet

There is a new SMS message

Green - Internet is Connected

Green - Modem is inserted into the computer

Red - Modem is not inserted into the computer

Orange - Modem is Offline

Red – SIM card is not inserted

No network signal

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Task bar menu

Right Click the task bar icon to access the following menu:

Device offline

Disconnect the modem from the network

Device online

Connect the modem to the network

Factory Settings Restore the modem settings

Help

About

Exit

to their original values

Enter the Help interface

View software and hardware versions

Close the software and switch off the modem

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Internet connection records

From the Connect screen press Internet

Connection Records to show your connection history:

The internet connection records are for information only.

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SMS Interface

Click the SMS icon to use the SMS Interface:

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Read Incoming Messages

Click the Inbox button to read your received messages.

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Create a new message

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• Click New Message and enter the recipient’s number

• The recipient’s number can be entered directly or by selecting entries from the Phonebook

• Use ‘;’ to separate multiple recipients

• Click into the text field to enter text

• The interface will show total characters used

• Click Send to send the message. The prompt screen below will appear:

• Select Yes to confirm

• After the message has been sent successfully it will be saved in the Outbox

• If the message fails to send it will be saved in

Drafts.

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SMS General Features

Enter any of the Inbox / Outbox / Drafts to use the tabs at the bottom of the window:

Read

Reply

Read the selected SMS

Reply to the selected SMS

Forward Forward the SMS to other recipients

Move

Save the SMS on the PC or SIM card

Delete

Delete the selected SMS

Save

Save the phone number from the message to the contacts phonebook

Cancel

Return to the SMS interface

Notes

• If you want to select several messages, you can use the Ctrl or Shift keys (Windows)

• New messages cannot be received when the SIM card is full

• The system will indicate the SIM card is full.

Messages cannot be saved until some are deleted by the user.

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PhoneBook

Click the PhoneBook button to select the phonebook interface.

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To create a new contact click New t New Contact, enter the details and select OK to finish.

You can choose the Save location as the PC or the

USIM card.

The default location is on the SIM Card.

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PhoneBook Notes:

• If your stored location (Folder) is PC then you can also create a new Group

• To create a new group: Click New t New Group and enter the group name

• Select contacts from the list on the right and drag them to the group location.

If a contact is selected, you can carry out the following additional steps using the tabs on the bottom of the screen:

View

View the selected contact’s information

Delete

Delete contacts or groups

SMS

Send messages to the mobile phone number selected

Save as Save the contact information to a

TXT file on your PC

Edit

Edit the contact information

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Settings

Click the Settings button to select the settings interface.

Connection Settings:

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There is no need to change these settings as they are pre-configured for your network. If you change networks or are roaming you may need to modify some settings. Consult your service provider for more information.

New Connection for Corporate Users and IT

Administrators

If you have a private VPN you may need to create a new connection configuration. This feature is designed for IT Administrators in a corporate environment and is generally not required to be changed by end users.

Add

Delete

Edit

Set

Default

Add new configuration files

Delete the selected configuration file

Edit the selected configuration file

Set the selected profile as your default connection

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Security Settings

PIN enable - The PIN code is provided with your

SIM card. Consult your service provider if you forget your PIN.

Backup Contacts, Messages and Connection

Records - Create a local backup of Phonebook and

SMS.

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Network Settings

These settings are pre-configured for your network.

There is no need to change any of these settings.

Consult your service provider for more information.

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Message Settings

These settings are pre-configured for your network.

There is no need to change any of these settings.

Consult your service provider for more information.

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Inserting a MicroSD

TM

card

You can use the modem as a flash drive to store and transfer files. Insert a MicroSD

TM

card into the side port shown on page 2.

MicroSD

TM

cards supported to 2GB are FAT 16 format.

MicroSD

TM

HC cards supported to 4GB are FAT 32 format.

If you want to remove the modem please use the

Safe Removal of Hardware to stop the removable disk first. For more details see the Safe Removal of

Hardware process.

Help

Click Help button and user guide.

to access the system help

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Troubleshooting

If you have any problems with your connection or modem please consult the manual and check this section. If the problem still exists contact your service provider or check our website for more details at www.zte.co.nz

Problem

The user interface doesn’t start after the modem is plugged in.

Possible Causes

PC configuration is not correct.

(No autorun)

Suggested Solution

Start the program manually by going

Start > Program Files or use the shortcut on the desktop.

The modem has no signal.

The antenna is at the wrong angle or position.

You have no network coverage.

Adjust the angle and position of the USB modem.

Try moving location until you get good reception.

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Problem

Message sent failed.

Data connection failed.

Possible Causes

You have not entered your

PIN number at start up.

The SMS centre number isn’t correct.

Suggested Solution

Restart the application and enter your PIN number. If the PIN is invalid you cannot connect to the network.

Check with your with service provider and enter the correct number in the

Message settings.

You have no network coverage.

The APN configuration is wrong

Try moving location until you get good reception.

Check with your service provider and set the APN in the configuration settings.

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Problem

Data connection failed.

The modem cannot connect to the internet when abroad.

No warning tone.

The MicroSD card cannot

TM be read or is not found.

Possible Causes

The manual network selection is wrong.

You are using the wrong APN.

You don’t have roaming enabled on your plan.

The PC soundcard is disabled or on low volume.

Re-insert the

MicroSD

TM

card.

The maximum recommended capacity is 4GB

SDHC card.

Suggested Solution

Select the correct network for your service provider.

Restore Automatic mode.

Consult your service provider.

Contact your service provider before you go overseas to enable roaming.

Check the audio card and adjust the volume.

Try another

MicroSD

TM

card and make sure the capacity and format is correct.

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Software Removal

If you wish to uninstall the application please follow the procedure below:

Start tPrograms tTelecom Connection Manager t Uninstall

Follow the prompts and press Yes to continue.

MAC Users – drag the application folder to the Trash bin.

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Q

Q

Q

Q

Q

Precautions and Safety Information

Some electronic devices are susceptible to electromagnetic interference. The modem is a transmitting device and may cause interference to sensitive electronic equipment such as audio systems, vehicle systems and medical equipment. Please consult the manufacturer of the other device before using the modem.

Operating of laptop or desktop PCs with the modem may interfere with medical devices like hearing aids and pacemakers. Please keep the modem more than

20 centimetres away from such medical devices. Turn the modem off if necessary. Consult a physician or the manufacturer of the medical device before using the modem near such devices.

Be aware of the regulations when using the modem at places such as oil refineries or chemical factories, where there are explosive gases or explosive products being processed. Turn off your modem as instructed.

Don’t touch the antenna area unnecessarily whilst connected. This can affect your modem performance and reduce the signal quality.

Store the modem out of the reach of children. The modem may cause injury or get damaged.

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Q

Q

Q

Q

Q

Q

Q

The modem contains sensitive electronic circuitry. Do not expose the modem to any liquids, high temperatures or shock.

Only use original accessories or accessories that are authorized by the manufacturer. Using unauthorized accessories may affect your modem’s performance, damage your modem and violate related national regulations.

Avoid using the modem in areas that emit electromagnetic waves or in enclosed metallic structures eg lifts.

The modem is not waterproof. Please keep it dry and store it in a cool, dry place.

Don’t use the modem immediately after a sudden temperature change eg from an air conditioned environment to high temperature and humidity outside. In such cases there could be condensing moisture inside the modem which can cause internal damage. Unplug the modem and leave it for 30 minutes before use.

Always handle the modem with care. Be careful not to drop or bend the modem.

There are no user serviceable parts inside the modem. Unauthorised dismantling or repair will void the warranty.

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Radiation from Electronic Devices

The USB Wireless modem is a transmitting device with similar output power to a mobile phone. It uses an internal antenna to connect to the mobile network.

To get the best performance from your device do not cover or shield the device in any way as this will lead to increased output power. Always leave a clear space around the device to allow the transmit and receive signals to propagate. SAR tests have been completed and comply with the Australia and New

Zealand regulatory requirements.

Declaration of Conformity

We declare under our sole responsibility that the product(s) detailed in this manual, and in combination with our accessories, conform with the essential requirements of The Radio Communications Standard

(Electro-magnetic Radiation Human Exposure) 2003 and the Australian Communications and Media

Authority Section 376 of the Telecommunications

Act 1997.

Z1196

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Technical Specifications

Network and

Band compatibility

Dimensions

Weight

Data Rate

Voltage

Current

Consumption

Max Emitted

Power

HSUPA/HSDPA/UMTS 850 MHz

HSUPA/HSDPA/UMTS 1900 MHz

HSUPA/HSDPA/UMTS 2100 MHz

GSM/GPRS/EDGE 850 MHz

GSM/GPRS/EDGE 900 MHz

GSM/GPRS/EDGE 1800 MHz

GSM/GPRS/EDGE 1900 MHz

86.5mm x 26.6mm x 10.4mm

Approx. 40g

HSDPA Mode up to 7.2Mbps*

HSUPA Mode up to 2.0 Mbps*

UMTS Mode up to 384 Kbps*

EDGE Mode up to 236.8 Kbps*

GPRS Mode up to 57.6 Kbps*

5V

Resting: 100mA rms

Max: 450mA rms

In 3G WCDMA Mode: 250mW

In 2G GSM/GPRS Mode: 2W

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Interface

Operating systems

Functions

MicroSDHC memory card

Temperature

Range

USB 2.0

Windows 2000 SP4, XP SP2 & SP3,

Vista

Apple Mac OS X 10.4.11 and above

High speed wireless data, internet,

MicroSDHC card, SMS

4GB on MicroSD

TM

HC card 2GB on

MicroSD

TM

-5ºC to +45ºC

* Actual speeds will be less. Speeds may vary due to congestion, distance from the cell, local conditions, hardware, software and other factors.

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