IMPORTANT COMCAST INFORMATION

IMPORTANT COMCAST INFORMATION
IMPORTANT COMCAST INFORMATION
COMCAST ONSITE
A Comcast Representative will be at the Business Center on Tuesdays, November 4, 11, 18 and 25 and
December 2 and 9. They will assist with any billing or technical issues you may be experiencing.
COMCAST CABLE “TO-DO’S” UPON YOUR RETURN TO QUAIL RIDGE
•
If you unplugged your digital cable box before departure, it has not updated regularly and
you will need to call COMCAST at (561) 266-2278 between 6-12 a.m., 7 days a week.

•
When you call advise the Comcast Representative that you are a bulk contract resident of
Quail Ridge. Verify your account telephone number(s) in their system because Comcast
identifies you by your telephone number. Update your number(s) with Comcast – they can
take two numbers. It is the homeowner’s responsibility to notify Comcast of a phone number
change.
If you did not unplug your cable box and have no picture or sound, please check the
following:
1.
2.
3.
4.
That the cable from the wall jack is connected to the digital cable box
That both your television and cable box are turned on
That your box is set to channel 3
After completing these steps allow at least 30 minutes for updates to install automatically.
Should you still not have a picture or sound, call COMCAST at (561) 266-2278 between 6:00-12:00 a.m.,
7 days a week.
For Online Customer services - www.comcast.com
HOW TO INSTRUCTIONAL INFORMATION FOR YOUR XFINITY/COMCAST EQUIPMENT & SERVICES
DESCRIPTION
LINK
XFinity X1 operating system
XFinity Apps
How to Program Your Comcast Remote Without the
Code
XFinity Remote powered by Comcast
How To Self-Install XFINITY TV
XFINITY Gateway WIFI set up
Comcast XFinity App TV Go
XFINITY TV App Tutorial
How To Access and Use XFINITY On Demand
How To Find and Connect to an XFINITY Wi-Fi
Hotspot
How To Manage Your XFINITY Services Online
How To Reset Your XFINITY Cable and Voice
Modem
How To Protect Your Second Home with XFINITY
Home
How To Understand Your XFINITY Bill
http://www.youtube.com/watch?v=aTwU4dPmDDQ
http://xfinitytv.comcast.net/apps
http://www.youtube.com/watch?v=KCw2UBerPQs
http://www.youtube.com/watch?v=RLz72XErN8U
http://www.youtube.com/watch?v=Zs9Se5meMEU
http://www.youtube.com/watch?v=JXsGadm2miA
http://www.youtube.com/watch?v=0Q9DPqfyz-U
http://www.youtube.com/watch?v=evWwwT83zSE
http://www.youtube.com/watch?v=bl4I_X_Rny8
http://www.youtube.com/watch?v=dpHuRFVx8_0
http://www.youtube.com/watch?v=hAGpHrsyqh0
http://www.youtube.com/watch?v=BG96e3CJ0Og
http://www.youtube.com/watch?v=HU2li7SuJMU
http://www.youtube.com/watch?v=aR0Pl6fgcoQ
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