Nero BackItUp

Nero BackItUp

Manual

Nero BackItUp

Copyright and Trademark Information

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Table of Contents

10

10.1

10.2

11

11.1

11.2

12

12.1

12.2

6

7

8

9

9.1

9.2

13

4

5

3

3.1

3.2

1

1.1

1.2

1.3

1.4

1.5

2

Start Successfully

About the Manual

About Nero BackItUp

Versions of Nero BackItUp

System Requirements

Working With Nero BackItUp

User Interface

About Nero LIVEBackup

Nero LIVEBackup Area

Activating Nero LIVEBackup

Backup With Nero BackItUp

Storing Online With Autobackup

Backing Up Files

Back Up Media Library

Backing Up Drives

Backup Settings Screen

About Backup Types

About the Time Schedule

Syncing With Nero BackItUp

Syncing Folders

About Sync Types

Restore With Nero BackItUp

Restore Files and Folders

Restore Drive Backup

Backup and Restore Expert Options Overview

E-mail Notification

Miscellaneous

Manage Your Backup and Sync Job Screen

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33

33

36

40

40

44

46

47

48

19

22

24

27

29

32

50

10

10

11

14

16

5

5

5

6

7

7

8

3

18

18.1

19

20

21

14

14.1

14.2

15

15.1

15.2

15.3

15.4

Tools

Creating Standalone Nero BackItUp SyncTool

Erase Rewritable Disc Window

Nero BackItUp Options Overview

Setting Up FTP Server Connection

Remote Proxy

Setting Up E-Mail Account

Creating Filter

16

16.1

16.2

Nero BackItUp ImageTool

Creating Bootable Nero BackItUp ImageTool

Starting Nero BackItUp ImageTool

16.3 User Interface

16.4 Drive Backup

16.4.1 Saving the Backup to a Hard Drive

16.5 Restoring a Drive Backup

16.6

16.7

Options Window

Exiting Nero BackItUp ImageTool

17 Nero BackItUp SyncTool

Technical Information

System Requirements

Glossary

Index

Contact

Table of Contents

71

71

72

73

75

64

64

65

66

67

67

68

69

69

70

53

53

54

56

56

58

58

60

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1 Start Successfully

1.1 About the Manual

This manual is intended for all users who want to learn how to use Nero BackItUp. It is process-based and explains how to achieve a specific objective on a step-by-step basis.

To make best use of this documentation, please note the following conventions:

Indicates warnings, preconditions or instructions that have to be precisely followed.

Indicates additional information or advice.

1. Start …

The number at the beginning of a line indicates a prompt for action.

Carry out these actions in the order specified.

Indicates an intermediate result.

Indicates a result.

OK

(see…)

[…]

Indicates text passages or buttons that appear in the program interface. They are shown in boldface.

Indicates references to other chapters. They are executed as links and are shown in red and underlined.

Indicates keyboard shortcuts for entering commands.

1.2 About Nero BackItUp

Nero BackItUp is a program for backing up and restoring data. Nero BackItUp saves files

(file backup), as well as programs and operating systems (drive backup).

Open files and even active drives are backed up with the shadow copy

feature, while you

continue to work on the file. You can burn the backup to a disc, save it to a hard drive or removable medium, or use an online storage. With Nero BackItUp you can verify at any time that the backed up data is complete and correct.

Use Nero BackItUp to schedule backups, e.g. for regular data backups that are executed automatically. The most convenient way to do this is to set up the Nero LIVEBackup feature, which automatically backs up your entire system incrementally on a regular basis. You only need to turn on Nero LIVEBackup once to start an instant and secure backup of your data.

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The backup source is per default the whole system, but you can exclude any internal partition, if you want to. The backup target is found and suggested automatically. The default schedule is every two hours, but you can also change that of course.

Nero BackItUp ImageTool is another tool for backing up files and drives. It is included on the bootable disc that you can create beginning with Nero BackItUp. With the Nero BackItUp

ImageTool, you can back up and restore drives. This particularly lends itself to backing up on otherwise active drives, since such drives are inactive when booting the Nero BackItUp ImageTool.

Nero BackItUp SyncTool is a tool for syncing folders. It is created with Nero BackItUp and stored either on hard drive, removable medium or optical disc. Nero BackItUp SyncTool can be started from these media on any computer; Nero BackItUp does not have to be installed to start Nero BackItUp SyncTool.

1.3 Versions of Nero BackItUp

Nero BackItUp is available as part of Nero 12, Nero 12 Platinum, and as a standalone product (Nero BackItUp 12).

The application is available in different versions: Nero BackItUp and Nero BackItUp Essentials.

Nero BackItUp offers the full range of features.

Nero BackItUp Essential may not offer the following features:

 Burning a backup to disc

 Erase disc

 Disc info

 Backup and restore expert options

 Multiple targets for backups

 Advanced encryption

 Extract files from drive backup

 Create file filter

 Backup with Nero BackItUp ImageTool

 Syncing

In addition, the Nero BackItUp desktop icon may be missing. However, the application can always be started through the start menu of your computer as well.

Features that are not available in Nero BackItUp Essentials may be indicated by the icon. The icon offers you upgrade possibilities, and gives information about it.

If you have a limited version of Nero BackItUp without the features mentioned here, you can upgrade your Nero product at www.nero.com

to get the full version of Nero BackItUp with all features.

Nero BackItUp as standalone product does not offer access to Nero MediaBrowser unless

Nero Kwik Media is installed.

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You can always upgrade your standalone version to Nero 12 or Nero 12 Platinum at www.nero.com

.

1.4 System Requirements

Nero BackItUp is part of the Nero product you have installed. Its system requirements are the same. Detailed system requirements of this and all other Nero products can be found in the Support section on our Web site www.nero.com

.

1.5 Working With Nero BackItUp

With Nero BackItUp you can generally backup, restore and sync. Just open the Additional

Tasks area, choose a task and start it. You then complete the task by navigating through the different steps where a separate screen is displayed for each individual step. You will find a description in this manual for each screen and each task.

The most convenient way to back up your whole system is to turn on the Nero LIVEBackup feature. Simply move the slider to On. The backup source is per default the whole system and the backup target is found and suggested automatically. The backup default schedule is every two hours. You can change these settings with the Configure button.

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User Interface

2 User Interface

The Nero BackItUp user interface is the starting point for using the Nero LIVEBackup fea-

ture, and for backups

, restores

, syncs, and any other task that you can carry out with Nero

BackItUp.

You can start a task via the links that are provided in the user interface in the Additional

Task area. The header bar gives you the possibility to create a disc with Nero BackItUp ImageTool, to open the disc options, the general options and the help.

The main screen is divided into three areas:

 Nero LIVEBackup

Additional Tasks

 Job Overview

The single areas can be displayed or closed by clicking the arrow button or the area title.

Start screen

The following icons are available on the top side of the window:

Home

Displays the start screen.

Tools

Provides the options to start creating a bootable disc including the

Nero BackItUp ImageTool and to create the standalone tool Nero

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8

User Interface

BackItUp SyncTool. You can also erase a rewritable disc and display disc information.

Options

Opens the Options window.

Help

Displays help options and the About window, where you can find the version number of the application.

The following areas are available:

Nero LIVEBackup

Enables Nero LIVEBackup to automatically back up your whole system on a regular basis. Backup source and backup target are suggested automatically. You can also add and exclude individual partitions and define your own time schedule at any time within the application.

Starts with your task:

Create a backup: Provides backup facilities such as using Nero Online

Backup (back up data to an online storage), and backing up files and backing up drives to disc, hard drive or network drive.

Additional Tasks

Sync: Provides sync facilities such as creating a new sync job.

Manage and Restore: Provides restore facilities such as restoring file and drive backups. You can also manage your jobs for example activate/deactivate, execute, delete or edit jobs.

Job Overview

Shows the jobs that have been carried out recently, the currently carried out job, and the next job that is planned. You can run, restore or modify a job. Clicking Show all jobs displays all your jobs.

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About Nero LIVEBackup

3 About Nero LIVEBackup

The most convenient way to backup your whole system is to turn on the Nero LIVEBackup feature once. This feature can be found on the Nero BackItUp start screen in the upper area.

Simply move the slider to On to turn it on.

The backup source is per default the whole system and the backup target is found and suggested automatically. The backup default schedule is every two hours. You can change these settings with the Configure button.

A backup with Nero LIVEBackup is always an incremental drive backup, meaning that the first backup is a full backup and with the next backup runs only the changes are backed up.

This makes the backup runs very less time consuming. But Nero LIVEBackup offers another advantage compared to other incremental drive backups: The single backup runs are merged together after a while. This decreases the restore time and also the backup space.

The exact time span for merging depends on the backup data size, the total target space and free space on the target and is calculated individually for you.

With Nero LIVEBackup you have an automated, convenient way to back up your whole system that offers the least back up time and, at the same time, lowest backup space and least restore time possible.

See also

Activating Nero LIVEBackup →11

3.1 Nero LIVEBackup Area

In the Nero LIVEBackup area you can activate, deactivate, and configure the Nero LIVE-

Backup feature.

The following setting options are available:

Off-On-Slider

Activates Nero LIVEBackup. The backup starts immediately if all preconditions are fulfilled.

Moving the slider to the right (On) turns Nero LIVEBackup on. Moving the slider to the left (Off) turns Nero LIVEBackup off.

Information

Destination

Displays the best suitable target for the backup.

Precondition: The target drive can be used and has enough free space. An external hard drive is preferred.

If no suitable target was found, this is indicated with a warning icon.

The backup will not start in this case.

Information

Backup Data

Displays the suitable source drive for the backup.

The goal is to backup the operating system partition plus as much as possible internal drives. If all internal hard drives can be backed up to an external target drive, the term “complete system” is displayed.

If not all internal hard drives can be backed up, this is indicated with a warning icon.

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About Nero LIVEBackup

Information

Last Backup

Information

Status

Button

Run now

Button

Restore

Button

Configure

Opens a message explaining the reason for warning.

Displays date and time of last successful backup run. A click on the link opens the restore view with the latest backup run preselected.

Only available if at least one backup has been executed.

Gives information on Nero LIVEBackup conditions.

Only available if at least one backup has been executed.

Starts the next backup run manually.

Only available if no backup is running.

Displays the restore screen. The latest backup is preselected.

Allows you to change the backup target, the backup source and the backup schedule.

3.2 Activating Nero LIVEBackup

With Nero LIVEBackup you can back up your whole system automatically in a convenient way. Once it has been set up, Nero LIVEBackup updates your system backup prior to changes in the background on a regular basis.

We recommend to connect an external hard drive with enough free space for the backup, if applicable. Nero BackItUp searches at startup for suitable hard drives and displays the best fitting target. External hard drives will be preferred but any free target space is also considered relevant. In addition Nero BackItUp searches for data which can be backed up on your whole system. The objective is to back up the whole system, this means the operating system partition plus as much internal drives as possible. If this is not possible because there is not enough target space, backing up the operating system partition has the highest priority.

To activate Nero LIVEBackup, proceed as follows:

1.

Check the suggestions for the backup target and backup data in the information area on the right.

2.

If you want to choose another target drive, change the backup source, or change the backup frequency:

1.

Click the Configure button.

The Configure window is opened.

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About Nero LIVEBackup

Configure

2.

Click the Change button to select another backup destination.

Nero LIVEBackup performs a search for suitable backup targets. All targets are displayed with an explanation about why they are suitable. The best fitting target is preselected.

3.

Click the Change button to select other backup sources.

All connected hard drives are displayed.

4.

Enter your desired backup schedule in the input field.

5.

Click the OK button.

3.

Move the slider to the right to On.

The slider color changes from red to green. Nero LIVEBackup starts the backup immediately.

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About Nero LIVEBackup

Nero LIVEBackup is running

You have activated Nero LIVEBackup. Backup runs will be executed at the defined schedule.

If the backup target is removed, there will be a warning icon in the status area and you will be notified that the backup target has been disconnected. Nero LIVE-

Backup will, however, continue the backup automatically when the backup target is reconnected.

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Backup With Nero BackItUp

4 Backup With Nero BackItUp

With Nero BackItUp you can back up data. The Create a backup area in the Additional

Tasks area is your starting point for choosing a type of backup outside Nero LIVEBackup.

Click within the Create a backup area to get an overview about the backup possibilites.

The following backup tasks are available:

Manage Nero Online Backup

With Nero BackItUp, you can set up and configure Autobackup, the automatic online backup feature. Once it has been set up, Autobackup is available on your computer's notification area and backs up specified folders in the background, using the Internet service Nero

Online Backup as a backup location.

Setting up Autobackup is particularly useful when you want to carry out regular backups for the same files and want to have a computer-independent access to your data. The advantages are, e.g. that all the settings for the backup have already been configured and that there is no risk of forgetting a backup date or of not carrying out a backup as scheduled (as long as the computer is on). In addition, the safety of your data does not depend on the physical status of your hard drive.

File backup

If you choose a file backup, the individual files and folders that you select are backed up. If you want to back up the same files again later, a backup update makes it easier and saves resources and other things.

A file backup is useful to protect against data loss that can occur due to hardware damage or force majeure (fire, etc.). As a result, we recommend frequent backups so that you can restore data that is as current as possible in case of loss.

Nero Kwik Media Library Backup

If you choose a Nero Kwik Media library backup, the folders that were indexed by Nero Kwik

Media are backed up. You can select single folders as well as complete categories (Photo,

Video, Music).

Nero BackItUp only backs up the content, meaning the files itself, not the media library database. Created playlists, tags or any other information you can carry out within Nero Kwik

Media (stored in the media library database) are not part of the backup.

Media Library

The media library is a database which contains all your media files that were indexed by Nero Kwik Media. It is designed to be accessed in several Nero applications via Nero MediaBrowser

Nero MediaBrowser and the media library come with Nero Kwik Media and are installed together. You will find further information in the Nero Kwik Media manual.

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Backup With Nero BackItUp

Drive backup

If you choose drive backup, entire drives (hard drives and/or partitions) are backed up, including programs and the operating system.

When restoring a drive backup, programs and operating systems are restored, in contrast to file backup restoring. So, a drive backup is useful to restore the whole operating system plus programs in case of hardware damage.

See also

Backing Up Files →19

Backing Up Drives →24

Restore With Nero BackItUp →40

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Storing Online With Autobackup

5 Storing Online With Autobackup

With Nero BackItUp you can set up and configure Autobackup to automatically back up files and folders online, using the Internet service Nero Online Backup as a backup location.

Once it has been set up, Autobackup is available in the Windows notification area and backs up the folders that you specify in the background in the defined sequence.

Setting up Autobackup is particularly useful when you want to carry out regular backups for the same files and want to have a computer-independent access to your data.

In order for Autobackup to be able to carry out the automatic backup process according to your preferences, configure which file types should be automatically backed up in which folders and define the backup target.

Nero Online Backup offers you an online data storage (which is subject to charge). We recommend a broadband Internet connection (e.g. DSL-1000 or faster) for uploading the files to be backed up. The costs for the Internet connection and the costs for using the Internet service Nero Online Backup are the user's responsibility.

The update backup method is used for automatic online backups. In this process, the data from the previous backup is overwritten with the modified data. This means that there are no backup versions, i.e. accessing older backup versions is not possible.

Files that are deleted from a monitored folder are kept in the backup. If you want to delete these files from the backup as well, then use the delete feature, which can be accessed in the Nero Online Backup status screen.

To set up Autobackup, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Manage Nero Online Backup entry link in the Create a backup area.

The Step 1 of 3 – Please select your source screen is displayed.

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Storing Online With Autobackup

Online Autobackup - Source information

3.

Specify which file type you want to backup:

1.

Click the button in front of the file type you want to configure.

2.

Select the check box in front of the file extension you want to include in the backup.

3.

Clear the check box in front of the file extension you want to exclude from the backup.

4.

Select the Add file type check box at the end of the file extension list and enter the file extension you want to add to the backup.

4.

Specify which folders you want to monitor with Autobackup:

1.

Select the check box in front of the folder you want to include in the backup.

2.

Clear the check box in front of the folder you want to exclude from the backup.

3.

Select the Additional Folders check box and click the button to add your own folders to the monitoring list.

5.

Click the button.

If you have not yet subscribed to the Nero Online Backup service or if Autobackup is turned off, the Step 2 of 3 – Please create a new account or use an existing login screen is displayed. You can enter your account information here.

6.

If you already have a login:

1.

Enter your Subscription ID and your Password in the input fields.

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Storing Online With Autobackup

2.

To keep the login information, select the Remember my password check box.

7.

If you have not yet subscribed to the Nero Online Backup service:

1.

Select the I do not have a Nero Online Backup account and want to subscribe now option button.

2.

Click the button.

The Nero Online Backup - Create new account screen is displayed.

3.

Choose a backup storage and subscription duration.

4.

Choose a password for your account.

5.

Enter an e-mail address.

6.

Please read the terms and conditions agreement carefully by clicking the Terms & Con-

ditions link. If you agree to the terms of the agreement, select the I have read the

Terms & Conditions check box. A subscription is not possible without your consent to this agreement.

8.

Click the button.

The Step 3 of 3 - Autobackup status screen is displayed. You can view your backup status and your subscription information here and also delete files and folders from your storage at Nero Online Backup.

9.

Click the button.

The first full backup of the folders that you have specified is carried out. You can monitor the progress with the status information in the taskbar. The final screen is displayed. Autobackup has been set up and carries out the backup updates automatically due to the specified settings.

Turn off Nero Online Backup

If you want to turn off the online backup, just click the

Online Backup status screen.

button in the Nero

Change settings

If you want to change the settings, just click the Nero Online Backup entry link in the start screen area. Click the Edit button to change your subscription. Click the

Source information link to change the backup settings.

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Backing Up Files

6 Backing Up Files

With Nero BackItUp you can carry out file backups. This means that individual files can be backed up and then restored at a later point in time. In comparison to drive backups, it is not possible to restore operating systems or programs with this option.

The first step is selecting files and folders to back up.

The next step is to select a target where to save the backup. You can save the backup on your hard drive or removable data media, burn the backup to a disc or use an online storage.

At last you can make settings according to your preferences.

To backup files, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the File Backup entry link in the Create a backup area.

The Step 1 of 3 – Please select your source screen is displayed.

File Backup - Please select what you want to backup

3.

Select a folder in the left to show the contained files in the right. Select the check box in front of the folder or the file that you want to add to the backup.

The selected files are added to the backup.

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19

4.

Click the button.

The Step 2 of 3 – Please select your target screen is displayed.

Backing Up Files

File Backup - Select targets

5.

Click the icon that represents your desired target and specify the target in the drop-down menu.

6.

Click the Browse button to specify the chosen target path.

7.

If you want to back up to different targets, click the Add target button and repeat the two previous steps.

8.

Click the button.

The Step 3 of 3 – Please select your backup options screen is displayed (see Backup

Settings Screen→ 27

).

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20

Backing Up Files

File Backup - Configure your backup

9.

Enter a name for the backup in the Backup name input field.

10.

If you want to schedule this backup or run it on a regular basis:

1.

Select the backup schedule type in the Time schedule drop-down menu.

2.

Click the Edit button if you want to specify the schedule.

The Define your time schedule window is opened.

3.

Select the start date and other time settings that are appropriate to your backup schedule.

4.

Select the backup type used for the following backups in the Select backup type drop-

down menu (see

Backup Types→ 29

).

11.

Configure other settings as desired in the Options area.

12.

If necessary, specify additional settings in the Expert Options area (see Expert Options

Overview→ 46

).

13.

Click the button.

The file backup is carried out and the final screen is displayed. You can follow the process status in the task bar.

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21

Back Up Media Library

7 Back Up Media Library

With Nero BackItUp you can back up the content of the media library. With this backup type the folders that were indexed by Nero Kwik Media are backed up. You can select single folders as well as complete categories (Photo, Video, Music).

Nero BackItUp only backs up the content, meaning the files itself, not the media library database. Created playlists, tags or any other information you can carry out within Nero Kwik

Media (stored in media library database) are not part of the backup.

The backup process is similar to a normal file backup:

The first step is selecting categories and folders to back up.

The next step is to select a target where to save the backup. You can save the backup on your hard drive or removable data media, burn them to a disc or use an online storage.

At last you can make settings according to your preferences.

To backup Nero Media Library content, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Nero Kwik Media Library Backup entry link in the Create a backup area.

The Step 1 of 3 – Please select your source screen is displayed. The folders that were indexed by Nero Kwik Media are displayed.

Nero BackItUp

Nero Media Library Backup

22

Back Up Media Library

3.

Select the check box in front of the file category that you want to add to the backup, or select the check box in front the folder that you want to add to the backup.

4.

Click the button.

The Step 2 of 3 – Please select your target screen is displayed.

5.

Click the icon that represents your desired target and specify the target in the drop-down menu.

6.

Click the Browse button to specify the chosen target path.

7.

If you want to back up to different targets, click the Add target button and repeat the two previous steps.

8.

Click the button.

The Step 3 of 3 – Please select your backup options screen is displayed (see Backup

Settings Screen→ 27

).

9.

Enter a name for the backup in the Backup name input field.

10.

If you want to schedule this backup or run it on a regular basis:

1.

Select the backup schedule type in the Time schedule drop-down menu.

2.

Click the Edit button if you want to specify the schedule.

The Define your time schedule window is opened.

3.

Select the start date and other time settings that are appropriate to your backup schedule.

4.

Select the backup type used for the following backups in the Select backup type drop-

down menu (see

Backup Types→ 29

).

11.

Configure other settings as desired in the Options area.

12.

If necessary, specify additional settings in the Expert Options area (see Expert Options

Overview→ 46

).

13.

Click the button.

The Nero Kwik Media Library backup is carried out and the final screen is displayed.

You can follow the process status in the task bar.

Media Library

The media library is a database which contains all your media files that were indexed by Nero Kwik Media. It is designed to be accessed in several Nero applications via Nero MediaBrowser

Nero MediaBrowser and the media library come with Nero Kwik Media and are installed together. You will find further information in the Nero Kwik Media manual.

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23

Backing Up Drives

8 Backing Up Drives

With Nero BackItUp you can carry out drive backups. When restoring a drive backup, programs and operating systems are restored, in contrast to file backup restoring.

The drive backup can be updated. The update type Incremental backup is available for this purpose.

The first step is selecting a drive to back up.

The next step is to select a target where to save the backup. You can save the backup on your hard drive or removable data media, burn the backup to a disc or use an online storage.

When you back up a drive, the backup file is usually quite large. If you burn the backup to disc, you will usually require multiple discs. The first backup disc is always a bootable disc. If you do not burn the backup to disc, it is still quite useful to create a bootable disc so that you can start the computer (and the drive restore) from CD/DVD in the event of an emergency.

At last you can make settings according to your preferences.

Administrator rights

You must have administrator rights in order to back up and restore hard drives and partitions.

To backup drives, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Drive Backup entry link in the Create a backup area.

The Step 1 of 3 – Please select your source drive screen is displayed.

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24

Backing Up Drives

Please select your source drive

3.

Select a partition in the left to show the information in the right. Select the check box in front of the partition that you want to add to the backup.

The selected partitions are added to the backup.

4.

Click the button.

The Step 2 of 3 – Please select your target screen is displayed.

5.

Click the icon that represents your desired target and specify the target in the drop-down menu.

6.

Click the Browse button to specify the chosen target path.

7.

If you want to back up to different targets, click the Add target button and repeat the two previous steps.

8.

Click the button.

The Step 3 of 3 – Please select your backup options screen is displayed (see Backup

Settings Screen→ 27

).

9.

Select the backup type used for the following backups in the Select backup type drop-

down menu (see

Backup Types→ 29

). Running incremental follow-up backups will only

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25

Backing Up Drives save the changes that were made after the last run.

10.

Enter a backup name in the Backup name field.

11.

If you want to schedule this backup or run it on a regular basis:

1.

Select the backup schedule type in the Time schedule drop-down menu.

2.

Click the Edit button.

The Define your time schedule window is opened.

3.

Select the start date and other time settings adequate to your backup schedule.

12.

Configure other settings as desired in the Options area.

13.

If necessary specify additional settings in the Expert Options area (see Expert Options

Overview→ 46

).

14.

Click the button.

The drive backup is carried out and the final screen is displayed. You can follow the process status in the status bar.

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26

Backup Settings Screen

9 Backup Settings Screen

After selecting the source to be backed up and specifying the target for the backup, you configure the backup settings in the Step 3 of 3 - Please select your backup options screen and start the backup process.

File Backup - Please configure your backup

The following setting options are available in the Backup type and name area:

Select backup type

Specifies the type of backup. For file backups, four types are available:

Full backup, Backup update, Incremental backup and Differential

backup. For drive backups, Full backup and Incremental backup are available.

Backup update, Incremental backup and Differential backup have to be combined with a backup schedule, because they are update types. Full backup may be combined with a backup schedule.

Backup Name

Specifies the name of the backup.

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27

Backup Settings Screen

The following setting options are available in the Time schedule area:

Time Schedule

Specifies when and with what frequency backups are made. The following entries are available:

Once: Makes exactly one backup.

Daily: Makes daily backups.

Weekly: Makes weekly backups on one or more defined days (e.g. every Tuesday and Thursday).

Monthly: Makes monthly backups.

When Idle: Starts the backup when the computer is inactive, i.e. no applications are active and there is no user input.

At System Startup: Starts the backup when the operating system is started.

At Log on: Starts the backup when you log into the system.

Not Scheduled: Makes immediately one backup, you cannot schedule it.

On Directory change: Starts the backup when the source of the backup was changed.

Edit

Opens the Define time schedule window. Here you can specify e.g. the start date and time for the (first) backup.

The button is available for the schedule types Once, Daily, Weekly,

Monthly, and when Idle.

The following setting options are available in the Options area:

Select Compression

Compresses the data before backup. Select the compression level here.

None: No compression at all, a 1:1 copy is made. The compression process is therefore very fast.

Normal: Normal compression, the compression process is fast and the compressed data has a moderate size.

High: Higher compression, the compression process is slower but the compressed data size is low.

Select Encryption

Activates the encryption function so that you can encrypt the backup with a password by using the input fields below. Choose between the traditional encryption procedure or the AES encryption procedure.

Password / Verify

Password

Specifies the encryption password. (This password is required when the backup is restored at a later point in time!)

Password Hint

Allows you to define a hint that will help you if you forgot the password.

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28

Backup Settings Screen

Enable verify after backup

Verifies that the data is complete and correct after backup.

Shutdown PC after backup

Automatically shuts down the PC after the backup process has ended.

See also

Backup and Restore Expert Options Overview →46

9.1 About Backup Types

There are four backup types in Nero BackItUp:

 Full Backup

 Differential Backup

 Incremental Backup

 Update Backup

For file backups, all four backup types are available. For drive backups, only Full Backup and Incremental Backup are available.

With the Full backup type, all files and folders that you have selected will be backed up. A first backup is always a full backup.

With the Incremental backup type, all files that have changed in comparison to the last backup will be saved.

With the Differential backup type, all files that have changed in comparison to the first backup will be saved.

With the Update backup type, the actual backup procedure depends on the media on which the backup is made:

 If you are backing up to a hard drive with the Update backup type, then the data of the previous backup will be overwritten with the changed data. This means that older versions will be erased; access to older backup states will no longer be possible.

 If you are backing up to the disc on which the previous backup was burned with the Up-

date backup type, then the procedure is the same as described for the Incremental

backup. In this case a folder will be generated in a new session.

With the three Full, Incremental and Differential backup types, it does not matter which medium you save the backup to. You can, for example, use the disc that you used for any of the older backups (Nero BackItUp automatically started a multisession disc) as long as there is still space on the disc. You can also back up to a new medium.

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29

Backup Settings Screen

Incremental Backup (Above) and Differential Backup (Below)

The picture above shows the difference between incremental and differential backups (which are represented as curved lines):

 With the incremental backup type, the changes that were made compared to the last backup are saved: The second backup run (2.) is compared to the first (1.), and the third backup run (3.) is compared to the second (2.).

 With the differential backup type, the changes that were made compared to the first backup are saved: The second backup run (2.) is compared to the first (1.) and the third backup run (3.) is compared to the first (1.) as well.

An example is provided below to illustrate the difference between incremental and differential backups with file backup:

Let's assume that you have 100 photos and are backing them up. The first (full) backup contains the 100 photos. Then you change 25 of the photos and want to back up again. You select an incremental or differential backup (it does not matter which you select for the second backup). The 25 changed photos are backed up. Then you change another 10 photos and want to back up again:

If you select the Incremental backup, 10 photos are backed up, specifically those that have changed since the last backup. (Nero BackItUp compares the current status with the last backup.)

If you select the Differential backup, 35 photos are backed up, specifically those that have changed since the first backup. (Nero BackItUp compares the current status with the first backup.)

This means that incremental backups require less storage space, however usually more backup versions will have been created. The result is that the restore takes longer since many small versions must be restored (and made ready) one after the other.

The opposite is true of the differential backup: It requires more storage space, however only two backup versions (the first and the last) are needed. Consequently, for the restore only two versions are restored (and made ready) because the last version contains all changes made since the first backup.

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30

Backup Settings Screen

1

2

3

4

5

6

Data backup distinction between differential and incremental backup

1st backup

2nd backup

3rd backup

Data on the computer

White: Original data

Black: Changed data

Incremental backup

Data that has been modified since the previous backup is backed up

Differential backup

Data that has been modified since the first backup is backed up

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31

Backup Settings Screen

The following table provides information to help you determine the correct update type for your file backup:

Backup type

Storage space require-

ment for the backup set

Effort involved in resto-

ring

Can older versions be

accessed?

Full backup

Differential backup

Incremental backup

Extremely high

Mid

Low

Extremely low (only the current version is required)

Yes

Low (current and first version must be kept)

Yes

High (all versions must be kept)

Yes

Backup update to hard drive

(old versions will be erased)

Extremely low

Extremely low (only the current version is required)

No

9.2 About the Time Schedule

If you have definied a time schedule, the backup process will be carried out automatically at the defined time. The system time is used for this purpose.

The computer must be switched on and an operating system must be running for this to happen. Nero BackItUp does not have to be running in order to carry out the scheduled backup, since it can work in the background.

Depending on which setting you have selected, the backup can either be executed without the user being logged on or a user must be logged on.

In order for the backup to be carried out as scheduled, provide the chosen target media:

 If the backup is to be burned to disc, ensure that an appropriate blank disc is inserted in the burner.

If you are backing up to an FTP server, ensure that the computer is connected to the

Internet.

 If you are backing up to a removable medium or to an external hard drive, ensure that the appropriate device is connected or installed.

After the backup has been successfully completed, a corresponding message appears in the system tray. If you set notifications in the Expert Options area, you will be sent an e-mail (if a network or Internet connection exists).

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32

Syncing With Nero BackItUp

10 Syncing With Nero BackItUp

With Nero BackItUp you can synchronize (“sync”) files between two folders. You can use the sync function within the application or you can use the standalone sync tool that comes with

Nero BackItUp.

Synchronizing exchanges files between two folders. The folders can be located on the same computer or on different computers and devices. For example, you can synchronize your desktop computer with your laptop to make sure that relevant directories contain the same contents.

See also

Creating Standalone Nero BackItUp SyncTool →53

Syncing Folders →33

10.1 Syncing Folders

With Nero BackItUp you can sync two folders.

The first step is to select two folders (a left folder and a right folder) for syncing.

The next and final step is to define your preferred settings.

To sync, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Create a sync job entry link in the Sync area.

The Step 1 of 2 - Please select the left and right folder screen is displayed.

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33

Syncing With Nero BackItUp

Step 1 of 2 - Please select the left and right folder

3.

Click the Left folder Browse button to choose the left folder.

4.

Click the Right folder Browse button to choose the right folder.

5.

Click the button.

The Step 2 of 2 – Please select your synchronization options screen is displayed.

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34

Syncing With Nero BackItUp

New Data Synchronization - Finalize Settings

6.

Select a sync type in the Select a type drop-down menu (see

About Sync Types→ 36

).

7.

Enter a name for the sync job in the Type a name input field.

8.

If you want to schedule the sync job or to run it on a regular basis:

1.

Select the sync schedule type in the Time schedule drop-down menu.

2.

Click the Edit button if you want to specify the schedule.

The Define your time schedule window is opened.

3.

Select the start date and other time settings that are appropriate to your backup schedule.

9.

Choose your preferred conflict-handling option in the Conflict handling area.

10.

Click the button.

The sync job is started and the final screen is displayed.

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35

Syncing With Nero BackItUp

10.2 About Sync Types

Nero BackItUp has five sync types:

 Mirror

 Copy

 Update

 Partial mirror

 Partial synchronization

The following pictures show examplary sync cycles for each of the sync types illustrating the differences between the sync types. As a precondition, you have executed a first syncing run. This way, each of the two folders contains four identical files. This is shown in the first step.

In the next step you change the files in the left or the right folder, as illustrated by the hand symbol (Depending on the sync type, you make changes only in the folder where changes make sense). In the third step Nero BackItUp is executing the syncing process, as illustrated by the Nero BackItUp syncing icon. Finally, the result of the syncing process is shown.

These symbols apply for the changes: = updated file, = deleted file, = new file

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36

Syncing With Nero BackItUp

Mirror Partial Mirror

The Mirror type synchronizes two folders. New and updated files are copied from one folder to the other folder. Files that are deleted in one folder are also deleted in the other folder.

The Partial mirror type has the same function as the Mirror type with the exception that the

Partial mirror type does not delete.

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37

Syncing With Nero BackItUp

Copy Update

The Copy type copies new and updated files from the left to the right folder. Files that are deleted in the left folder are also deleted in the right folder.

The Update type has the same function as the Copy type with the exception that the Up-

date type does not delete.

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38

Syncing With Nero BackItUp

Partial synchronization

The Partial synchronization type copies updated files from the right to the left folder. This sync type only deals with the same files, new files or deleted files will be ignored.

Note that Nero BackItUp cannot identify changed or renamed files during the first run. The reason is that sync information is stored in a separate file and changes are compared to this information.

You can also specify how Nero BackItUp should handle a conflict. For example: you are running a sync job using the Partial Mirror type so that updated files are copied from left to right. When a file in the right folder is newer than its counterpart on the left, a conflict occurs.

Depending on your choice, Nero BackItUp will keep the specified file (either the left, the right or the newest file), does not replace the file on the right, or asks you what to do.

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39

Restore With Nero BackItUp

11 Restore With Nero BackItUp

11.1 Restore Files and Folders

With Nero BackItUp you can restore file backups. The content of the file backup is restored during this process. You can exclude individual files from the restore process or select specific files to be restored. It is even possible to choose a drive backup to restore individual files. In contrast to a drive backup restore process, a file backup does not allow the restore of programs or operating systems

The first step is to select the backup and the backup run. The next step is then to select files and folders for restore.

The next step is to select a path where to restore the backup and to make settings according to your preferences.

Restoring files and folders is possible from the following backups:

Nero LIVEBackup

File Backup.

Nero Kwik Media library backup

Drive Backup

To restore a file backup, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Restore backups entry link in the Manage and Restore area.

The Step 1 of 2 – Please select your backup to be restored screen is displayed. The executed backups are displayed in the general job navigation slider.

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40

Restore With Nero BackItUp

Please select your backup to be restored

3.

Make the backup available:

1.

If the backup is located on a disc, insert the disc in a drive.

2.

If the backup has been saved to hard drive, network drive, or removable medium, ensure that your computer has access to the respective drive.

4.

Select the desired backup job in the job navigation slider with the help of the arrow buttons.

5.

If your selected backup is a drive backup, select the Restore files option button.

6.

If your selected backup job has several runs, select the version in the upper run navigation slider.

The files and folders of the backup are displayed.

7.

If the backup you want to restore is not displayed, click Browse > From local to search for it on hard disk or Browse > From FTP to search for it on a FTP server.

8.

If the backup was saved to the online storage Nero Online Backup with Autobackup, click

Browse > From Online and enter your Subscription ID and your Password.

9.

If the backup is encrypted, enter the passwort in the input field provided.

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41

Restore With Nero BackItUp

Select files and folders

10.

Select a folder in the left to show the contained files in the right. Select the check box in front of the folder or the file that you want to restore.

Use the search field to search through the backup for specific files (for file name or meta data) so that they can be added to the restore.

11.

Click the button.

The Step 2 of 2 - Please select your restore options screen is displayed.

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42

Restore With Nero BackItUp

Restore options

12.

If you want to restore the backup to the original path, select the Restore to original path option button.

13.

If you want to migrate user-specific folders, enable the Migrate user-specific folders to

current user check box.

Migrate user specific folders to current user refers to user-specific folders such as My Documents which will be restored to the path of the user who is currently logged in. If you clear this check box then Nero BackItUp will restore the user-specific folders to the user path under which the backup was saved.

14.

If you want to specify the path on which the backup will be restored yourself:

1.

Select the Restore to custom path option button.

2.

Click the Browse button.

The Browse For Folder window is opened.

3.

Select the desired restore path and click the OK button.

The Browse For Folder window is closed and the selected path is transferred.

4.

If you want to keep the original directory structure, enable the Preserve original direc-

tory structure check box.

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43

Restore With Nero BackItUp

15.

Use the How to resolve conflicts option buttons to choose the action to take when a file to be restored is already (or is still) on the computer.

16.

If necessary specify additional settings in the Expert Options area (see Expert Options

Overview→ 46

).

17.

Click the button.

The restore is carried out and the final screen is displayed. You can follow the process status in the task bar.

See also

Backup and Restore Expert Options Overview →46

11.2 Restore Drive Backup

With Nero BackItUp you can restore drive backups. During this process, the drive backup content is restored. Programs and operating systems are restored. Problems usually occur if you want to restore an active hard drive or partition, e.g. locking an active hard drive or partition for the restore process is usually not possible. In this case, we recommend carrying out the restore process with Nero BackItUp ImageTool, which you create with Nero BackItUp.

Restoring drives and programs is possible from the following backups:

Nero LIVEBackup

Drive Backup

Administrator rights

You must have administrator rights in order to back up and restore hard drives and partitions.

For technical reasons, only one single partition or one hard drive with all partitions can be restored during one restore process.

To restore a drive backup, proceed as follows:

1.

Click the Additional Tasks button.

The Additional Tasks area is displayed.

2.

Click the Restore backups entry link in the Manage and Restore area.

The Step 1 of 2 – Please select your backup to be restored screen is displayed. The executed backups are displayed in the general job navigation slider.

3.

Make the backup available:

1.

If the backup is located on a disc, insert the disc in a drive.

2.

If the backup has been saved to hard drive, network drive, or removable medium, ensure that your computer has access to the respective drive.

4.

Select the desired backup job in the job navigation slider with the help of the arrow buttons.

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44

Restore With Nero BackItUp

5.

If your selected backup job has several runs, select the version in the upper run navigation slider.

The partitions of the backup are displayed in the left area. Partitions that were not part of the drive backup are grayed out.

6.

If the backup you want to restore is not displayed, click Browse > From local to search for it on hard drive or Browse > From FTP to search for it on a FTP server.

7.

Select the option button preceding the partition that you want to restore. Information about the backed up partition, like Backup date, Partition size and Data size, is displayed in the right area.

8.

Click the button.

The Step 2 of 2 – Please select the target for the restore screen is displayed. The partition to be restored and a target for restore are shown. The default restore target will be the original location.

9.

If you want to restore the backup to another location:

1.

Click the arrow icon.

2.

Specify the target in the drop-down menu.

You can choose any partition as target as long as the partition size is greater than or equal to the used space (data size) of the source partition to be restored.

The target partition will be overwritten during the restore process. All existing data of the target partition will be lost!

10.

If necessary specify additional settings in the Expert Options area (see

Expert options→

46 ).

11.

Click the button.

The restore is carried out and the final screen is displayed. You can follow the process status in the task bar.

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45

Backup and Restore Expert Options Overview

12 Backup and Restore Expert Options Overview

You can define expert option settings for the backup or the restore in the Expert options area. You can display this area by clicking Expert options in the configuration or settings screens. We recommend that you only change the default settings if you have extensive knowledge in the area of backup.

The following options are available:

File Filters

Offers options for using filters for the backup.

Only available for file backup.

CPU Control

Scripting

Selects the priority of the backup in the computer system. Due to this you can have your system always accessible or give the backup the highest priority.

Enables scripting. You can select autowrite action scripts and specify whether they are executed before or after a certain procedure. You can also select an application for execution.

E-mail Notification

Offers options to set up automatic e-mail notifications for certain

events (see Email Notification→ 47

).

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46

Backup and Restore Expert Options Overview

Logging and Debug

Selects the detail level of the log file. You can include the log file in the backup or store it elsewhere.

Miscellaneous

Offers several specific options (see

Miscellaneous→ 48

).

Burning

Offers several burn options such as choosing the write speed and automatically erasing rewritable discs.

Only available for backups.

Purge

Offers options to delete backups automatically.

Only available for backups.

12.1 E-mail Notification

With Nero BackItUp you can set up automatic e-mail notifications for certain events.

Nero BackItUp

Expert options - E-mail Notifications

47

Backup and Restore Expert Options Overview

The following setting options are available:

Check box

Enable backup/restore status notifications

Enables sending of e-mail notifications.

Drop-down menu

Send notifications from this e-mail account

Chooses the account used for sending the e-mail notifications.

Button

Create New

Opens the E-mail accounts window, where you can create a new e-mail account.

List

E-mail Notifications

Opens the E-mail events window, where you can enter the email address to which the notification will be sent. Click All in-

formation to select all events as a trigger for e-mail notifications.

12.2 Miscellaneous

Here you can specify general options.

The following setting options are available for backup:

Check box

Do not back up user access rights

If this check box is cleared then Nero BackItUp will also back up the access rights of files and folders if such rights have been configured.

Note that if you clear this check box then the backup can only be restored precisely to the same account on the same computer from which the backup was made!

This function can only be performed if the data medium uses the

NTFS file system. Only available for file backup.

Check box

Starts the backup only if the user who set up the job is logged onto the system.

Only run this job in case the user is logged in

If this check box is disabled, the backup is not made if the user is not logged on. In this case, Nero BackItUp asks for your user information when setting up the job.

This function can only be executed if you had scheduled the backup.

Check box

Always run this job silent

Performs the backup without displaying status messages.

Check box

Use shadow copy

Creates a shadow copy for the file backup, i.e. open files that are being worked on can be saved.

Only available for file backup.

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48

Backup and Restore Expert Options Overview

Check box

Execute backup on button press

Allocates the backup job to the "Push for Backup" service. This service can be started only from an appropriately equipped external hard drive and the corresponding software with the help of the hard drive's "Push for Backup" button, and carries out a previously defined backup automatically with Nero BackItUp.

Only available if such a hard drive is connected. Information about this feature is normally available in the Help of the respective hard drive or application.

List

Compare files by

Selects the verification type Nero BackItUp uses and by so doing increases the certainty that the same file will be replaced.

Modified Date/Time: Compares files by their change date.

NTFS change journal: Compares files using the NTFS change journal

CRC: Calculates the CRC checksum during the drive backup process. This provides additional security but requires more time.

Only available for file backup.

Check box

Ignore time difference when comparing files

Ignores a time difference in the file properties when verifying files after the backup. (Such a time difference can occur, for example, if the file is very large and the backup took some time.)

Only available for file backup.

When you clear the Do not back up user access rights check box then the backup can only be restored to the account on the computer from which the backup was performed. In this case it is not possible to restore the backup on another account or computer. We recommend that you only use this function if you have extensive knowledge in access rights management.

The following setting options are available for restore:

Check box

Restore access rights of files and folders

If this check box is selected then Nero BackItUp will restore the access rights of files and folders if such rights have been saved.

Note that if you select this check box then the backup can only be restored to precisely the same account on the same computer from which the backup was made!

This function can only be executed if the data medium uses the

NTFS file system. Only available for file backup.

Check box

Always run this job silent

Performs the backup without displaying status messages.

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Manage Your Backup and Sync Job Screen

13 Manage Your Backup and Sync Job Screen

The Manage your backup and sync job screen shows all planned and executed jobs (File

Backups, Drive Backups, Sync jobs). The screen is displayed by clicking the Manage back-

up or sync jobs link in the Additional Tasks area.

The jobs are displayed in chronological order, first all planned jobs, then all already executed jobs. The newest job is on top of the list. Each job displays information about job name, last run, size, status and backup type. Each job is displayed in its own area with information about the last and next run on the right and the most relevant settings options as links. Some more setting options, which are more seldom used, are hidden per default. Click within the job area to display the hidden settings options.

Manage your backup and sync jobs

The following icons are available:

Refers to a file backup job.

Refers to a drive backup job including Nero LIVEBackup.

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Manage Your Backup and Sync Job Screen

Refers to a sync job.

The following setting options are available for a job:

Run now

Executes the job immediately.

Restore

Displays the restore view. The latest backup of the selected job is preselected.

Only available for a backup job.

Edit

Backup list

Displays the job’s configuration allowing you to change them.

Copy

Saves a copy of the selected job under a new name allowing you to change the settings.

The following setting options are available in the hidden area:

Show Backups

Displays the list of backups which belong to that job. The button then changes to the Hide Backups button.

Only available for a backup job.

Shows the backup runs belonging to the selected job in a chronological order. Information like backup name, execution date, data size, status and backup type are given.

If a backup has failed to be executed, you are able to view, save and print the log file from here.

Only available for a backup job.

Button

Delete Selected

Deletes the selected backup run.That means, that the references in

Nero BackItUp to the backup run are removed. Note, that the backup file itself will not be deleted!

Note that deleting single backup runs here may cause problems when restoring in case the information is needed to complete the whole restore! In general, it may be safe to delete the latest incremental backup (as incremental backup runs are compared to the last run). It may also be safe to delete any middle differential backup (as differential backup runs are compared to the first full backup).

Only available for a backup job.

Button

Activate /

Deactivate

Activates/Deactivates the job.

The option to deactivate the job rather than to delete them has the benefit that all information is kept and that you are able to activate the job at any time again.

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Manage Your Backup and Sync Job Screen

Button

Delete Job

Deletes the backup/sync job permanently. That means, that the references in Nero BackItUp to the job are removed.

Note that the backup file or synced data itself will not deleted! Restoring a backup will still be possible, you have to browse for the backup in that case in the Restore view.

About deleting backups in general

If you want to delete backups, keep in mind, that the backup file itself is physically stored either on hard drive, on an removable medium, an online storage or a disc

– wherever you have stored it. If you want to remove a backup file physically, you have to delete it from your hard drive, destroy the disc – or whatever action seems reasonable to erase the file.

In Nero BackItUp, on the other hand, relevant information about the backup is stored. This information may be used for restoring or for scheduling backup runs.

A missing backup file may lead to an unsuccessful restore.

Deleting a backup file will not remove the information in Nero BackItUp. Removing the information in Nero BackItUp will not actually delete the backup file physically. This may be on purpose. As long as the backup file physically exists restoring is still possible.

But if you are going the delete backup files, for example because of space issues, we recommend to first remove the information in Nero BackItUp and then to delete the backup file physically.

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Tools

14 Tools

14.1 Creating Standalone Nero BackItUp SyncTool

Nero BackItUp can be used to create Nero BackItUp SyncTool. This tool is used for sync functions, and can be run from hard drive, removable medium (USB) or an optical disc.

To create Nero BackItUp SyncTool, proceed as follows:

1.

Click the Tools > Create SyncTool Media menu.

The Create Nero BackItUp SyncTool to your preferred media screen is opened.

Create standalone sync client

2.

If you want to create the Nero BackItUp SyncTool to hard drive, select the appropriate hard drive from the Hard Disks drop-down menu.

3.

If you want to create the Nero BackItUp SyncTool to an optical disc:

1.

Insert a writable CD/DVD in the burner.

2.

Select the appropriate burner in the Optical Disc drop-down menu.

3.

Select the type of the inserted disc (CD or DVD) in the Disc Type drop-down menu.

4.

If you want to create the Nero BackItUp SyncTool to removable medium:

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Tools

1.

Connect the removable medium to your computer.

2.

Select the removable medium from the Removable Media drop-down menu.

5.

Click the button.

The creation process begins; you can track the process via the messages in the task bar. After the creation process is completed, the disc is ejected. You have created the standalone Nero BackItUp SyncTool and can now start it.

See also

Nero BackItUp SyncTool →70

14.2 Erase Rewritable Disc Window

Nero BackItUp can be used to erase rewritable discs, i.e. discs with the RW specification, as long as your recorder supports this feature. Two erase methods are available for this purpose:

Erasing a disc is only available in the full version.

Quick erasing does not remove the data physically from the disc, but instead only makes it inaccessible by erasing the references to existing content. The data can be restored!

Full erasing removes the data from the disc by overwriting it with zeros. The contents cannot be restored with conventional methods. Repeated full erasing increases the probability that third parties will not be able to reconstruct the contents.

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Tools

Erase Rewritable Disc window

The following configuration options are available in the Erase Rewritable Disc window:

Selection list

Select recorder

Defines the desired recorder.

Selection list

Select the erase method to be used

Defines the erase method. Two options are available:

The Quick-erase rewritable disc method does not physically erase all data from the disc, but only the references to the contents. The disc will appear to be empty even though the data is still physically available. Erasing a disc using this method takes between one and two minutes.

The Full-erase rewritable disc method physically erases all data from the disc. The contents cannot be restored with conventional methods. Repeated full erasing increases the probability that third parties will not be able to reconstruct the contents.

Erasing the disc using this method takes longer than the other method, depending on the type of disc involved.

Button

Starts the erase process.

Erase

Button

Cancel

Cancels the action and closes the window.

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Nero BackItUp Options Overview

15 Nero BackItUp Options Overview

You can define options for working with Nero BackItUp in the Options window. You can open the window via the Options button.

The following options are available:

General

Backs up files and folders starting from the shell context menu. The shell context menu offers various pertinent information and is opened by clicking a file or folder with the right mouse button in the Windows

Explorer.

Help

Remote

Enables tooltips. You can also re-enable all windows that you had disabled with the "Never show me this message again" check box.

Sets up remote targets. You can add, change, or remove FTP server. In addition you can enable and configure proxy settings.

E-mail accounts

Sets up e-mail account information.

File Filters

Defines file filters which can be used for backups and restores. Depending on the definition, the filter includes or excludes certain type of files. The filters can also be combined.

See also

Setting Up FTP Server Connection →56

Remote Proxy →58

 Setting Up E-

Mail Account →58

Creating Filter →60

15.1 Setting Up FTP Server Connection

With Nero BackItUp you can enter the connection information for your FTP server so that you can choose it as a backup target. The FTP server itself is not provided by Nero

BackItUp. You usually gain access to it through an FTP server provider such as a webspace provider.

To set up a new FTP server connection, proceed as follows:

1.

Click the Options button.

The Options window is opened.

2.

Click the Remote entry in the selection list.

The Remote screen is displayed with the FTP tab on top.

3.

Click the New button.

The Remote Host Settings window is opened.

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Nero BackItUp Options Overview

Remote Host Settings

4.

Enter a name for the connection in the Host/Server name input field.

5.

Enter the required values Host/Server address, Login name, Password, Server type,

Port and Transfer mode.

The values for Host/Server address, Login name, Password, Server type,

Port and Transfer mode are provided by the FTP server provider, e.g. your webspace provider or your network administrator.

6.

Click the Browse button to select a folder on the FTP server and to test the FTP server connection.

The Remote Host Settings window is opened. Nero BackItUp connects to the FTP server.

Note that it is not possible to save the FTP server connection without a positive connect result.

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Nero BackItUp Options Overview

7.

Select a folder or create a new folder on the FTP server where Nero BackItUp should store the backup.

8.

Click the OK button.

9.

Click the Save button.

The FTP server is saved and displayed in the list of FTP servers. You can now store other FTP server information or close the window and use the FTP server for backups and restores.

15.2 Remote Proxy

You can enable and configure proxy server on the Remote > Proxy tab in the Options window. You only need to configure the proxy if you need to use it for accessing the Internet or any other network. In this case, the proxy settings are relevant for all network task you can do with Nero BackItUp such as using online storage, FTP server, network connections, and e-mail notifications.

The following setting options are available:

Check box

Enable proxy server

Activates the proxy server connection information which are now used by Nero BackItUp.

Option button

Use system settings

Uses the proxy settings.

This is only possible if you have configured and stored proxy settings on your system.

Option button

Use local settings

Uses the local proxy settings and allows you to enter them in the input fields below.

The correct settings for the proxy connection need to be provided by your system administrator or internet provider.

The created proxy connection is saved when creating a bootable CD/DVD and applied to the respective Nero BackItUp ImageTool options.

15.3 Setting Up E-Mail Account

In Nero BackItUp you can add your e-mail account information. Thus can be used to send status information about backup and restore processes via e-mail. The receiver is later on added in the same screen where you set up options regarding your backup or restore (see

Backup And Restore Exper t Options→ 46

).

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58

To set up an e-mail account, proceed as follows:

1.

Click the Options button.

The Options window is opened.

2.

Click the E-Mail accounts entry in the selection list.

The E-Mail accounts screen is displayed.

3.

Enable the Enable e-mail accounts check box.

4.

Click the New button.

The E-mail accounts window is opened.

Nero BackItUp Options Overview

E-mail accounts

5.

Enter a name in the Your name input field.

6.

Enter a description in the Description input field.

7.

Enter the required values Server name, Port, Authentication type, User name,

Password and secure connection.

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Nero BackItUp Options Overview

Note, that the Server name input field requires an SMTP server, because Nero

BackItUp uses the account information only to send e-mails (not to receive). You need to enter your complete e-mail address ([email protected]) in the User name input field.

The values for Server name, Port, Authentication type and the secure connection are provided by your e-mail provider or your network administrator.

8.

Enter your e-mail address in the E-Mail from input field.

9.

Click the Test button to test the connection.

A message window is displayed.

Note that it is not possible to save the e-mail account without a connection to the

Internet.

10.

Click the Save button.

The e-mail account is saved and displayed in the list. You can now store other email account information or close the window and use the e-mail account for e-mail notifications during backups and restores.

15.4 Creating Filter

You can create filters to filter certain files for backup or restore. You can either create filters for a particular backup or restore, or you can create them for all backups and restores.

One filter does always have one specific filter criteria! First, you select one filter criteria in the respective area, followed by adding the specifics to the filter, and then the filter is saved.

To create a filter that will subsequently be available for every backup and every restore, proceed as follows:

1.

Click the Options button.

The Options window is opened.

2.

Click the File Filters button.

If you want to create filters for a special backup/restore, click the Create New button in the Expert options area in the File Backup/Restore configure screen.

3.

Click the New button.

The Create a New Filter window is opened.

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Nero BackItUp Options Overview

Create a new filter

4.

If you want to filter by File Extension:

1.

Select the Exclude file types from my backup option entry to exclude files with a certain file extension.

2.

Select the Include only files types in my backup option entry to include files with a certain file extension.

3.

Click the blue underlined file types link.

The Add File Types To Filter window is opened.

4.

Select an entry on the left and click the >> button to add file extensions.

5.

Select an entry on the right and click the << button to remove file extensions.

6.

Enter user-defined file extensions in the input field if necessary.

7.

Click the OK button.

The window is closed. The selected file extensions are added to the filter.

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Nero BackItUp Options Overview

5.

If you want to filter by Date:

1.

Select the option entry to include only files which are created, modified or accessed on a specific date or time frame.

2.

Click the blue underlined date or time frame link.

The Select Date or Time Frame window is opened.

3.

Select a specific date using the calendar or a time frame using the calendar or the input fields.

4.

Click the OK button.

The window is closed. The selected date or period of time is added to the filter.

6.

If you want to filter by Size:

1.

Select with the option entries whether the desired files must have a certain minimum or

maximum size.

2.

Specify the size in MB in the input field.

7.

If you want to exclude a specific path:

1.

Select the Exclude path from my backup option entry.

2.

Click the blue underlined path link.

The Exclude Path window is opened.

3.

Click the Add button.

A browser window is opened.

4.

Select the folder you want to exclude and click the OK button.

The window is closed. The path to the selected folder is added to the The following

paths are excluded list. The folder and all of its subfolders are excluded in the filtering process.

5.

Add additional paths as desired.

6.

If you want to select a path again, click the Remove button.

7.

Click the OK button.

The window is closed. The selected path is added to the filter.

8.

If you want to exclude a specific file:

1.

Select the Exclude files from my backup option entry.

2.

Click the blue underlined files link.

The Exclude Files window is opened.

3.

Click the Add button.

A browser window is opened.

4.

Select the file you want to exclude and click the OK button.

The window is closed. The selected file is added to the The following files are ex-

cluded list.

5.

Add additional files as desired.

6.

If you want to select a file again, click the Remove button.

7.

Click the OK button.

The window is closed. The selected file is added to the filter.

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Nero BackItUp Options Overview

9.

Enter a name for the filter in the Filter name input field.

10.

If you have opened the Create a New Filter window via the File Backup or Restore screen but want the filter to be available in the future for each backup or restore, select the Save

this filter check box.

11.

Click the OK button.

The window is closed and the created filter is applied and saved.

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Nero BackItUp ImageTool

16 Nero BackItUp ImageTool

Nero BackItUp ImageTool is a backup and restore program that is similar to Nero BackItUp, and which is run from a bootable CD or DVD without Windows being active.

As a registered user you can download the Nero BackItUp ImageTool ISO file from the Nero

Website. The ISO file can be burned to CD or DVD in order to create the bootable disc.

Nero BackItUp ImageTool is intended for backing up and restoring drives. Since Nero

BackItUp ImageTool is booted from a CD or DVD, the computer's hard drives are not active.

This makes it possible to back up or restore a drive without verification errors.

16.1 Creating Bootable Nero BackItUp ImageTool

When you use Nero BackItUp, and are a registered user of Nero, you can create a bootable

CD or DVD including Nero BackItUp ImageTool.

The ISO file to burn the bootable disc can be downloaded from the web. With the ISO file and a program like Nero Express or Nero Burning ROM you can then burn Nero BackItUp

ImageTool to CD or DVD.

To create a bootable CD/DVD, proceed as follows:

1.

Download the ISO file:

1.

Click the Tools > Create ImageTool Disc menu.

An information window is opened, informing you, that Nero BackItUp ImageTool can be downloaded from the web.

2.

Click the OK button.

Your Internet browser is started and opens the download site from Nero. To verify your legal claim, your serial number is passed on in the background. You also have to be a registered user. Registration has also a lot of other benefits such as newsletter subscription, special offers, contests, and free membershop in the myNero community.

3.

If you are not a registered user of Nero yet, follow the instructions for registration.

4.

Click the Download button.

5.

Follow the instructions and save the ISO file on your hard drive.

2.

Burn the ISO file to a CD or DVD:

1.

Open Nero Express.

2.

Click the Image, Project, Copy menu icon in the start screen.

The copy and disc image options are displayed.

3.

Click the Disc Image or Saved Project option.

The Open dialog window is opened.

4.

Select the ISO file and click the Open button.

The ISO file loads and the Final Burn Settings screen is displayed.

5.

Insert a writable CD/DVD in the burner.

6.

Click the Burn button.

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Nero BackItUp ImageTool

The Burn Process screen is displayed and the burn process starts. You can follow the process status in the status bar. After the creation process is completed, the disc is ejected.

The ISO file can also be burned to CD/DVD with Nero Burning ROM. Further instruction on how to burn with Nero Burning ROM and more detailled information on burning with Nero Express can be found in the respective help files. Manuals can be downloaded for free from the support section at www.nero.com

, and the online helps can be accessed from within the applications.

Both Nero Express and Nero Burning ROM are part of Nero 12 and Nero 12 Platinum and Nero Express is part of Nero BurnExpress 2. If you are a user of Nero

BackItUp 12 and do not have Nero Express / Nero Burning ROM, you can always upgrade to the full suite version with all the features, or use any other burn application that is capable of burning ISO files.

You have created a bootable disc that can be used to start Nero BackItUp Image-

Tool.

16.2 Starting Nero BackItUp ImageTool

Nero BackItUp ImageTool is started from the bootable CD/DVD that you created beginning with Nero BackItUp. If booting from the CD/DVD, the computer is started without having to access the hard drive. Since the hard drive is disabled, backup or restore without verification errors is possible.

The following prerequisites must be fulfilled for the computer to be able to boot from the disc:

The start sequence must be set in the BIOS of the computer in such a way that the drive is addressed first as the boot drive (start sequence CD-ROM, C, A for instance).

In the case of an SCSI CD-ROM drive, this drive must be connected to an SCSI adapter with a separate BIOS in which settings can be modified accordingly. (This will only work if there are no IDE hard drives present, as these come before the SCSI adapter in the boot sequence.)

The bootable CD/DVD that you created beginning with Nero BackItUp is placed in the drive.

To boot the computer from the disc and to start Nero BackItUp ImageTool, proceed as follows:

1.

Start the computer.

The computer starts and boots from the CD/DVD.

Nero BackItUp ImageTool is loaded. You can track the process with the messages on the screen.

The Nero BackItUp ImageTool start screen is displayed. A language selection list is displayed.

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Nero BackItUp ImageTool

Booting from the CD/DVD

It is important for the CD/DVD to already be in the drive when the computer is started, since this is the only way that the CD/DVD will be booted and Nero

BackItUp ImageTool run.

Because it is not possible to insert a CD/DVD when the computer is switched off, first start the computer as usual, insert the CD/DVD, and then shut down the computer.

2.

Select the language for Nero BackItUp ImageTool from the Please choose your language selection list.

3.

Click the OK button.

The Nero BackItUp ImageTool window is opened.

A window with a license agreement is opened.

4.

Please read the license agreement carefully and select the appropriate check box if you agree to the terms of the agreement. Using Nero BackItUp ImageTool is not possible without your consent to this agreement.

5.

Click the Next button.

The window with the license agreement is closed. You can now start using Nero

BackItUp ImageTool.

You have booted Nero BackItUp ImageTool from the disc.

The CD/DVD is no longer needed after Nero BackItUp ImageTool has started.

You can remove the CD/DVD if you need the drive for a backup or restore disc.

16.3 User Interface

The user interface in Nero BackItUp ImageTool is the starting point for backups

, restores

,

and any other task that you can carry out with Nero BackItUp ImageTool. Click here on the relevant menu icons to go to desired screen where you can start the task.

The following menu icons are available:

Backup

Performs a drive backup.

Restore

Starts the restore of a drive backup.

Network

Tools

Configures your network, so that a network drive can be used.

Offers the option to show mounted partitions. You can also start a shell command box to type and execute Linux shell commands. We recommend you only use the Linux shell command if you have experienced knowledge in this area.

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Nero BackItUp ImageTool

Exit

Exits Nero BackItUp ImageTool. You can simply shutdown your computer system or reboot it.

You can access the additional options and features in the extended area of the user interface by clicking the button in the left margin of the window. The extended area is available in all Nero BackItUp ImageTool screens.

The following setting options are available in the Advanced area:

Options

Opens the Options window, which offers setting options for Network and Cache.

Rescan Devices

Searches for new devices.

16.4 Drive Backup

With Nero BackItUp ImageTool you can back up a hard drive or partition. The advantage in comparison to drive backups made with Nero BackItUp is that the drive is not active, since

Nero BackItUp ImageTool is booted from the disc. This way, no verification errors occur during the backup process - active hard drives can be backed up.

To back up a drive with Nero BackItUp ImageTool, you must first select the backup source.

You can then save the backup to a hard drive.

If you connect a device, you may need to click the Rescan Devices button in the extended area so that Nero BackItUp ImageTool recognizes the devices.

16.4.1 Saving the Backup to a Hard Drive

With Nero BackItUp ImageTool you can save a drive backup to a hard drive. Hard drives, network drives, and removable media are generally supported as storage media.

To save a drive backup to a hard drive, proceed as follows:

1.

Click the Backup > Drive Backup button.

The Step 1 of 3 – Select your sources screen is displayed.

2.

Select the appropriate check box to select the desired hard drive or partition.

The hard drive or partition is selected.

3.

Click the Next button.

The Step 2 of 3 - Select target and options screen is displayed.

4.

Select a hard drive, a network drive, or removable media in the Target drop-down menu.

5.

Specify the folder in which the backup should be saved in the Target path input field.

6.

Make additional settings as desired.

7.

Click the Next button.

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Nero BackItUp ImageTool

The Step 3 of 3 - Finalize screen is displayed.

8.

Verify the settings in this screen.

9.

Click the Backup button.

The Backup Process screen is displayed and the backup process starts. You can track the process with the progress bar.

When the backup is completed, an appropriate message is displayed.

You have executed the drive backup and saved the backup file. Now you can save the log, or click the Next button to start other actions.

16.5 Restoring a Drive Backup

With Nero BackItUp ImageTool you can restore a drive backup. The hard drive is not active during the restore since Nero BackItUp ImageTool is booted from CD/DVD. This provides greater security in comparison to restoring with Nero BackItUp under Windows. However,

Drive backup restore cannot be used to select individual files in the drive backup - the drive is restored completely.

To restore a hard drive or partition, proceed as follows:

1.

Click the Restore > Drive backup restore button.

The Please select the backup to restore screen is displayed.

2.

Make the backup available:

1.

If the backup is located on a disc, insert the disc in a drive.

2.

If the backup has been saved to hard drive, network drive, or removable medium, ensure that your computer has access to the respective drive.

3.

Select a backup. If the backup you want to restore is not displayed, click the Browse button to search for it.

The details of the backup are displayed in the area below.

4.

If the backup is password protected, enter the password in the Password input field.

5.

Click the Next button.

The Please select what you want to restore screen is displayed. The backed up hard drive with all partitions or the backed up partition of the hard drive is displayed. Partitions that are not backed up are grayed out.

6.

Select the hard drive or partition that you want to restore.

For technical reasons, only one single partition or one hard drive with all partitions can be restored during one restore process.

7.

If the hard drive or partition to be restored contains an operating system and you want the operating system to be booted when the computer starts, enable the Master Boot Record

check box in order to restore the

MBR

.

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Nero BackItUp ImageTool

8.

Click the Next button.

The Please select where you want to restore screen is displayed.

9.

If you want to restore the backup to the original path, select the Restore to original path option button.

10.

If you want to specify the path on which the backup will be restored yourself, select the

Restore to custom path option button.

11.

Click the Next button.

The Please check the restore setting screen is displayed.

12.

Click the Restore Now button.

The restore is carried out and the final screen is displayed. You can follow the process status in the task bar.

16.6 Options Window

The Options window offers setting options for network. Use the Options entry in the extended area to open the window. The functionality is similar to the one in Nero BackItUp.

The following tabs are available:

Network

Offers configuration options for the network:

None: No network is configured.

DHCP: Dynamically references the IP address.

Static IP: Uses the static IP address that you enter in the input fields.

Cache

Specifies where data is stored in the cache.

16.7 Exiting Nero BackItUp ImageTool

To exit Nero BackItUp ImageTool, proceed as follows:

1.

Remove the bootable CD/DVD from the drive.

2.

If the drive is locked, open the extended area and click the Eject Disc button.

3.

Click the Exit button.

4.

If you want to reboot your computer system, click the Reboot button.

If you want to shutdown your computer system, click the Shutdown button.

Nero BackItUp ImageTool is exited and the computer shuts down.

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Nero BackItUp SyncTool

17 Nero BackItUp SyncTool

Nero BackItUp SyncTool is a program that is used for sync functions. It is run from hard drive, removable medium (USB) or an optical disc.

Nero BackItUp SyncTool is created with Nero BackItUp. It offers the same features as the sync feature integrated in Nero BackItUp.

Nero BackItUp SyncTool is particularly useful when you want to automatically sync the same folders. It can be used to sync two folders on the same computers or two folders located on a computer and a removable medium.

See also

Syncing Folders →33

Creating Standalone Nero BackItUp SyncTool →53

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Technical Information

18 Technical Information

18.1 System Requirements

Nero BackItUp is part of the Nero product you have installed. Its system requirements are the same. Detailed system requirements of this and all other Nero products can be found in the Support section on our Web site www.nero.com

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Glossary

19 Glossary

Backup

Copying data from the computer to an alternative storage medium. Backups are created in a special format with the help of a backup program.

Bootable CD

Booting refers to loading the operating system when a computer is started. This is normally done from the hard drive. However, if you do not want to boot or cannot boot your computer from your hard drive for whatever reason, you can load an operating environment from the drive with a boot CD.

Master Boot Record MBR

The Master Boot Record (MBR) is located in the hard drive's first sector. It contains a boot file that starts the operating system. It also defines the drive's partitioning.

Restore

Restore stands for restoring data to a previous condition or to copying data by using a backup copy that was created previously and a backup program, e.g. Nero BackItUp.

Shadow Copy

A shadow copy is a snapshot of a file at a certain point in time. The advantage is that you can keep working with this file while the backup program, e.g. Nero BackItUp, backs up the file in the background. This feature is particularly relevant when you want to save system files, which are modified continuously by the system.

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Index

20 Index

Access rights

Back up ......................................................... 48

Restore ......................................................... 49

Autobackup

Change settings ............................................ 16

Setting up ...................................................... 16

Storing online ................................................ 16

Using Nero Online Backup ............................ 16

Backup

Deleting a backup ......................................... 52

Drive ............................................................. 24

Encrypt ......................................................... 28

File ................................................................ 19

Folder ........................................................... 19

Job .................................................................. 9

Modify job ....................................................... 9

Overview ....................................................... 14

Partition ........................................................ 24

Schedule ....................................................... 32

Select compression level ............................... 28

Set up expert options .................................... 46

Settings ......................................................... 27

Shutdown computer after backup .................. 29

Tasks ............................................................ 14

Backup type

Choose a backup type .................................. 32

Differential backup ........................................ 29

Full backup ................................................... 29

Incremental backup ....................................... 29

Overview ....................................................... 29

Select ................................................. 21, 23, 26

Update backup .............................................. 29

Bootable disc .................................. 64, 65

Burn options ......................................... 47

Compression ........................................ 28

Computer

Shell context menu........................................ 56

Shutdown after backup ................................. 29

Conflict handling

Restore file backup ....................................... 44

Sync .............................................................. 35

Conventions, manual ............................. 5

CPU Control ......................................... 46

Disc information ..................................... 9

Drive

Backing up .................................................... 25

Drive backup ........................................ 24

About drive backup ....................................... 15

Enable verification ......................................... 29

Restore ......................................................... 44

Restore files .................................................. 40

Schedule ....................................................... 26

Select source ................................................ 24

Select target .................................................. 25

Settings ......................................................... 27

Without verification errors .............................. 65

E-mail account

Account values .............................................. 59

Set up ........................................................... 58

E-mail notification ................................. 46

Enabling ........................................................ 48

Trigger events ............................................... 48

Encryption ............................................ 28

Expert options ...................................... 46

File backup ........................................... 19

About File backup ......................................... 14

Enable verification ......................................... 29

Filter .............................................................. 46

Restore files .................................................. 40

Schedule ............................................21, 23, 28

Select backup type ....................... 21, 23, 26, 27

Select source ................................................ 19

Select target ............................................ 20, 23

Settings ......................................................... 27

Filter

Create ........................................................... 60

Date .............................................................. 62

Exclude file.................................................... 62

Exclude path ................................................. 62

File extension ................................................ 61

Size ............................................................... 62

FTP server

Set up ........................................................... 56

Log file .................................................. 47

Manual, conventions .............................. 5

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Index

Nero BackItUp ImageTool

Backing up to hard drive................................ 67

Create ........................................................... 64

Drive backup ................................................. 67

Execute Linux shell commands ..................... 66

Exit...........................................................67, 69

Explanation ............................................... 6, 64

Main screen .................................................. 66

Restore drive backup .................................... 68

Starting ......................................................... 65

User interface................................................ 66

Nero BackItUp SyncTool

Create ........................................................... 53

Create to disc ................................................ 53

Create to hard drive ...................................... 53

Create to removable medium ........................ 53

Explanation ............................................... 6, 70

Nero Kwik Media library backup

About Nero Kwik Media library backup .......... 14

Executing the backup .................................... 22

Restore the backup ....................................... 40

Nero LIVEBackup

About Nero LIVEBackup ............................... 10

Activating Nero LIVEBackup ......................... 11

Explanation ..................................................... 6

External backup target .................................. 13

Restore files .................................................. 40

Restore programs and files ........................... 44

Setting options .............................................. 10

Nero Online Backup ............................. 16

About Nero Online Backup ............................ 14

Turn off ......................................................... 18

Proxy

Enable .......................................................... 58

Settings ......................................................... 58

Purge options ....................................... 47

Remote settings ................................... 56

Restore

Drive backup ................................................. 44

File backup ................................................... 40

Migrate user specific folders .......................... 43

Own path ...................................................... 43

Resolve conflicts ........................................... 44

Set up expert options .................................... 46

To another hard drive .................................... 45

To original hard drive .................................... 45

To original path ............................................. 43

Rewritable disc

Erase ............................................................ 54

Erase method................................................ 55

Erase with Nero BackItUp ............................... 9

Schedule .............................................. 32

Scripting ............................................... 46

Shadow copy ........................................ 48

Start

From shell context menu ............................... 56

Start screen ............................................ 8

Status messages .................................. 48

Sync .................................................... 33

Choose sync type .......................................... 35

Conflict handling...................................... 35, 39

Schedule ....................................................... 35

Select folder .................................................. 34

Sync type

Copy ............................................................. 36

Mirror ............................................................ 36

Overview ....................................................... 36

Partial mirror ................................................. 36

Partial synchronization .................................. 36

Update .......................................................... 36

System requirements ....................... 7, 71

Tooltips ................................................. 56

User interface ......................................... 8

Verification

Ignoring time difference ................................. 49

Version ................................................... 6

Window

Erase Rewritable Disc ................................... 54

Work overview ........................................ 5

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Contact

21 Contact

Nero BackItUp is a Nero AG product.

Nero AG

Im Stoeckmaedle 18

76307 Karlsbad

Germany

Nero Inc.

330 N Brand Blvd Suite 800

Glendale, CA 91203-2335

USA

Nero KK

Rover Center-kita 8F-B, 1-2-2

Nakagawa-chuou Tsuzuki-ku

Internet:

Help:

Fax:

Internet:

Help:

Fax:

E-mail:

Internet: www.nero.com

http://support.nero.com

+49 724 892 8499 www.nero.com

http://support.nero.com

(818) 956 7094

[email protected]

www.nero.com

Yokohama, Kanagawa Help: http://support.nero.com

Japan 224-0003

Copyright © 2013 Nero AG and its licensors. All rights reserved.

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