BJC-1000 User`s Manual

ii

Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of CCSI.

©1999 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in order that it will be an easy to use guide to your Canon BJC-1000

Series Color Bubble Jet Printer. All statements, technical information, and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representations or warranties concerning the products described.

Your printer and the software media included with your printer have been sold to you subject to the limited warranties set forth in the warranty card and license agreement enclosed with the respective product. All software is licensed AS IS, as described in the license agreement enclosed with the software media. Further, CCSI reserves the right to make changes in the specifications of the products described in this manual at any time without notice and without obligation to notify any person of such changes.

Trademarks

Canon, BJ and BJC are registered trademarks and Bubble Jet is a trademark of Canon Inc.

All other product and brand names are registered trademarks, trademarks, or service marks of their respective owners.

E

NERGY

S

TAR

®

C

OMPLIANT

As an E

NERGY

S

TAR

® Partner, Canon U.S.A., Inc. has determined that this product meets the E

NERGY

S

TAR

® guidelines for energy efficiency.

Using Your Documentation

The following documentation is supplied with the Canon BJC-1000

Series Color Bubble Jet™ Printer to help you efficiently use your new printer.

Quick Start Guide

This sheet describes the steps you follow to set up your printer and install the BJC-1000 Series Printer Driver for Windows®. You can follow the steps illustrated on this sheet to start printing in minutes.

User’s Manual

This manual offers detailed information on how to operate your printer.

It includes printing operations, maintenance, troubleshooting, and specifications. Read this manual to master basic operations and when you need to know the specifications of the printer.

Conventions

This User’s Manual uses the following conventions to alert you to information that will help you operate the printer correctly and safely.

N

Notes provide advice or suggestions regarding the use of the printer.

C

Cautions alert you to operations that could cause damage to your hardware or software, or cause injury to yourself.

Distinctive typefaces identify any commands you enter at your computer:

❍ When you type something on your computer, it appears in this typeface:

DIR/P

.

❍ The selections you make in Windows are shown in bold: Click OK.

iii

iv

Contents

1

Introduction

.....................................................................................................

1-1

Supplies and Accessories ....................................................................................

1-2

BJ Cartridges ................................................................................................

1-2

Canon Specialty Papers ...............................................................................

1-3

Hardware and Software Requirements .............................................................

1-4

Canon Customer Care Center ...........................................................................

1-5

Servicing the Printer ....................................................................................

1-6

2

Using the Printer With Windows

...............................................................

2-1

Using a Printer Driver.........................................................................................

2-1

Printing a Document .........................................................................................

2-2

Printer Setup Within Windows 98 and Windows 95........................................

2-3

Opening the Printer Properties Dialog Box in Windows 98 and

Windows 95 .............................................................................................

2-3

Using the Printer Driver in Windows 98 and Windows 95 ......................

2-3

Printer Setup Within Windows 3.1 ...................................................................

2-4

Accessing the Printing Options ...................................................................

2-4

The Windows Tabs .............................................................................................

2-5

Specifying Your Printing Options on the Windows Tabs........................... 2-11

Recommended Print Mode Settings ................................................................. 2-11

Plain Paper Print Jobs ................................................................................. 2-12

High Resolution Paper Print Jobs .............................................................. 2-12

Customizing the Print Mode ............................................................................. 2-13

Executing a Print Job ......................................................................................... 2-14

The BJ Background Monitor ...................................................................... 2-15

BJ Backgrounder .......................................................................................... 2-16

BJ Status Monitor ........................................................................................ 2-16

Printing Speed Versus Color ............................................................................. 2-17

Ways to Improve Print Speed in Windows ................................................ 2-18

3

Paper Handling

..................................................................................................

3-1

Selecting Paper Types..........................................................................................

3-2

Paper Guidelines ..........................................................................................

3-5

Setting the Paper Thickness Lever .....................................................................

3-6

Printer Settings for Various Print Media ...........................................................

3-7

Loading Paper .....................................................................................................

3-7

Automatically Feeding Paper .......................................................................

3-8

Auto Feed Guidelines ................................................................................... 3-10

Printing on Envelopes......................................................................................... 3-11

v

Using Canon’s Specialty Papers ......................................................................... 3-15

Specialty Paper Guidelines ........................................................................... 3-15

Printing and Uncurling Back Print Film .................................................... 3-16

Using the Cleaning Sheet for High Resolution Paper ............................... 3-17

Printing on Fabric Sheets ............................................................................ 3-20

Printing on Banner Paper ........................................................................... 3-23

Loading Glossy Photo Paper ....................................................................... 3-27

Loading Glossy Photo Cards ....................................................................... 3-29

4 Maintaining the Printer

................................................................................

4-1

Printer Guidelines ..............................................................................................

4-2

Cleaning the Printer ...........................................................................................

4-3

Printing a Test Page ............................................................................................

4-5

Cleaning the Print Head ....................................................................................

4-7

BJ Cartridge Guidelines .....................................................................................

4-8

Maintaining the BJ Cartridges ....................................................................

4-9

Replacing the BJ Cartridge ................................................................................ 4-11

Storing a BJ Cartridge ........................................................................................ 4-16

Transporting the Printer .................................................................................... 4-17

5 Troubleshooting

...............................................................................................

5-1

Identifying Your Printer Problem .....................................................................

5-1

Basic Problems ...................................................................................................

5-2

Cannot Install the Printer Driver ...............................................................

5-4

An Error Message Appears ..........................................................................

5-6

Print Job Will Not Start ...............................................................................

5-9

Printing Halts ............................................................................................... 5-10

Printout Is Unsatisfactory ........................................................................... 5-10

Clearing Paper Jams ........................................................................................... 5-13

Using the Purple Button .................................................................................... 5-14

Appendix A Specifications

...............................................................................

A-1

Printing Specifications .......................................................................................

A-1

Printable Area .....................................................................................................

A-3

BJ Cartridges ......................................................................................................

A-6

General ...............................................................................................................

A-7

Appendix B Installing the Printer Driver for Windows 3.1

....................

B-1

Glossary

....................................................................................................................

G-1

Index

.........................................................................................................................

I-1

FCC Regulations

..................................................................................................... FCC-1

vi

Introduction

1

Congratulations on your purchase of the Canon BJC-1000 Series Color

Bubble Jet Printer. We appreciate your choosing this printer to meet your printing needs.

The BJC-1000 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.

Chapter 1

This chapter:

❍ Lists the supplies, accessories, and options you can purchase for the printer

❍ Lists hardware and software requirements

❍ Describes Canon’s customer support services

Introduction 1-1

Supplies and Accessories

Your BJC-1000 Series printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon Color Bubble Jet printer so you can produce the finest output possible.

Canon has an extensive dealer network equipped to offer you supplies as you need them. To find a dealer near you, call the Canon Referral

Service at 1-800-848-4123.

If supplies are not available from your local dealer, you can order directly from Canon by calling 1-800-385-2155.

BJ

®

Cartridges

You can use the following BJ cartridges with the BJC-1000 Series printers:

❍ BC-02 Black BJ Cartridge

❍ BC-05 Color BJ Cartridge

❍ BC-06 Photo BJ Cartridge

❍ BC-09F Neon BJ Cartridge

N

These BJ cartridges contain both the Bubble Jet print head unit and ink.

The cartridge(s) that come with your printer depend on the printer model you purchased.

1-2 Introduction

Chapter 1

N

Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s

Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use Canon

BJ cartridges.

You can also purchase the optional Canon BC-06 Photo Kit, which includes everything you need to produce photo-quality images:

❍ BC-06 Photo BJ Cartridge

❍ SB-05 Ink Cartridge Storage Box

❍ Canon High Resolution Paper (60 sheets)

See Chapter 4, Maintaining the Printer, for details on replacing

BJ cartridges.

Canon Specialty Papers

Canon offers numerous specialty papers, including:

❍ Glossy Photo Paper

❍ Banner Paper

❍ Brilliant White Paper

❍ High Resolution Paper

❍ T-Shirt Transfers

❍ Greeting Cards

❍ Glossy Photo Cards

❍ Bubble Jet Paper (water resistant)

Chapter 1

Introduction 1-3

❍ Fabric Sheets

❍ Transparencies

❍ Back Print Film

❍ High Gloss Film

See Chapter 3, Paper Handling, for details on Canon’s specialty papers.

Hardware and Software Requirements

Important! Before you start, make sure you have the following computer setup. (These are the minimum requirements.)

❍ IBM ®

PC or compatible computer with a 486 PC processor or better

(Pentium

® processor recommended)

❍ Microsoft ®

Windows

®

98, Windows 95, or Windows 3.1

❍ 8 megabytes (MB) of RAM

(16 MB or more recommended for high resolution printing)

❍ 40 MB hard disk space

❍ Bi-directional, Centronics ®

-compatible parallel cable (IEEE

1284-compliant); a cable less than 6.6 feet in length is recommended

❍ CD ROM drive (2x or better)

(If you do not have a CD ROM drive, you can download the printer driver from Canon’s Web site or BBS, or call the Canon Customer

Care Center to order the Printer Setup on diskettes for a small shipping and handling fee. See the Canon Customer Care Center information below for numbers.)

Canon Creative has additional requirements. See the Canon Creative

Quick Start Guide for details.

1-4 Introduction

Chapter 1

Canon Customer Care Center

Canon Computer Systems, Inc. offers a full range of customer technical support* options including:

❍ 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366)

❍ Speak to a technician free of service charge (currently Monday–

Friday, 8:00 am–10:00 pm EST, excluding holidays) for products still under warranty** (1-757-413-2848)

❍ Speak to a technician for a service charge (currently $24.99 per call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty

(1-800-423-2366)

Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200)

❍ E-mail support via the Canon Computer Systems, Inc. Web site

(www.ccsi.canon.com)

❍ 24-hour, toll-free Fax Retrieval System (1-800-526-4345)

❍ To download the latest drivers using your modem, 24-hour Bulletin

Board Service (1-757-420-2000)

*Support program specifics subject to change without notice.

**Refer to individual product information for warranty details.

Canon Canada

Within Canada, 24 hours a day, 7 days a week (1-800-263-1121)

In other countries, please contact your Canon dealer.

Chapter 1

Introduction 1-5

Servicing the Printer

The Canon BJC-1000 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The Warranty

Card that comes with the printer describes Canon’s limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you.

N

Save your sales receipt for proof of purchase. In the event that your printer needs service, you will need your proof of purchase to obtain warranty service.

If you feel your BJC-1000 Series Color Bubble Jet Printer needs servicing, contact Canon on the World Wide Web to locate the Canon

Authorized Service Facility (ASF) nearest you. If you do not have access to the Web, you can call Canon (see page 1-5).

1-6 Introduction

Chapter 1

Using the Printer With Windows

2

This chapter describes how to use the printer with your Windows applications. It includes:

❍ Using a printer driver

❍ Printing a document

❍ Printer setup within Windows 98 and Windows 95

❍ Printer setup within Windows 3.1

❍ The Windows tabs

❍ Recommended Print Mode settings

❍ Customizing the Print Mode

❍ Executing a print job

❍ Printing speed versus color

Using a Printer Driver

Before you can use any type of printer with your computer, you must install software that allows the printer and computer to communicate; the software is called a printer driver. The printer driver tells the computer what kind of a printer you are using. The printer driver also controls the various settings, such as print quality and paper type. You define these settings within the printer driver, and the printer driver then communicates the settings to both the computer and the printer.

N

You must install the BJC-1000 Series Printer Driver for Windows before you can use the printer with your computer. If you are using Windows

98 or Windows 95, see your Quick Start Guide for instructions. If you are using Windows 3.1, see Appendix B for instructions.

Chapter 2

Using the Printer With Windows 2-1

Printing a Document

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure.

Start your application.

❍ Start the program you are using to create the document, and open the document you want to print.

Make sure the Canon

BJC-1000 Series is selected as your default printer.

❍ Choose Print or Print Setup from the File menu. You will see a screen similar to this:

❍ Click on the Properties (or Setup) button if you want to make any adjustments as appropriate for printing your document. (See Printer Setup Within Windows 98 and

Windows 95 or Printer Setup Within Windows 3.1 for details.)

❍ After making any necessary changes to the printing parameters, click OK to start the print job.

2-2 Using the Printer With Windows

Chapter 2

Printer Setup Within Windows 98 and

Windows 95

You can use the printer with all your Windows 98 and Windows 95 applications.

Opening the Printer Properties Dialog Box in Windows 98 and Windows 95

You can open the Properties dialog box in one of the following ways:

❍ From within any Windows application, you can select the Print or

Print Setup command.

❍ From the Printers folder, you can select the printer and then select the Properties command from the File menu.

❍ From the Printers folder, you can select the printer, click the right mouse button, and then select Properties from the drop down list.

Using the Printer Driver in Windows 98 and Windows 95

The printing options are displayed on the following Windows 98 and

Windows 95 tabs: General, Details, Main, Paper, Features, and

Maintenance. See The Windows Tabs section (page 2-5) for details. (You may also see a Sharing tab if your printer is being shared by a Network.)

N

For detailed information on any of the printing options, you can use the

Windows 98 and Windows 95 online Help:

❍ Use the right mouse button to click an item on the screen; then click the What’s This? command.

❍ Click ? and then click an item.

❍ Press

F1

.

Chapter 2

Using the Printer With Windows 2-3

Printer Setup Within Windows 3.1

You can use the printer with all your Windows 3.1 applications.

Accessing the Printing Options

You can access the printing options from the Printers dialog box in the

Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows.

N

If the Print Setup option does not appear in the File menu for your application, refer to the user’s manual supplied with the application.

It should provide information about changing the printer setup parameters.

In Windows 3.1, the printing options are displayed on these tabs: Main,

Paper, Features, and Maintenance. See the next section, The Windows

Tabs, for details.

N

In Windows 3.1, these tabs may be arranged differently than shown here.

However the settings are the same.

If you have not installed the BJC-1000 Series Printer Driver for Windows

3.1, see Appendix B for instructions.

2-4 Using the Printer With Windows

Chapter 2

The Windows Tabs

The BJC-1000 Series Printer Driver for Windows has several tabs from which you can select your printing options. Be sure to use the Windows help features to learn more about using these settings.

General (Windows 98 and Windows 95 only)

This tab allows you to add comments regarding the printer driver and print a test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, not from within a

Windows application.)

ADD

COMMENTS

HERE

PRINT A

SEPARATOR

PAGE

PRINT A

TEST PAGE

Chapter 2

Using the Printer With Windows 2-5

Details (Windows 98 and Windows 95 only)

This tab allows you to specify printer port settings, spool settings, and time-out settings. (You see this tab when you open the

Properties dialog box from the Printers folder, not from within a

Windows application.)

SPECIFY

SPOOL

SETTINGS

DEFINE THE

PRINTER’S

PORT

SPECIFY THE

PRINTER

DRIVER

SPECIFY

TIMEOUT

SETTINGS

SPECIFY

PORT

SETTINGS

2-6 Using the Printer With Windows

Chapter 2

Chapter 2

Main

This tab allows you to select your Print Mode. (The printing options on this tab are the same for Windows 98, Windows 95, and Windows 3.1.)

SELECT YOUR PRINT MODE,

WHICH INCLUDES PRINT QUALITY

AND COLOR SETTINGS

CLICK HERE TO

CUSTOMIZE THE

PRINT MODE

SETTINGS

(SEE PAGE 2-13)

CLICK HERE TO

PRINT COLOR

DATA AS

GRAYSCALE

SPECIFY THE TYPE

OF BJ CARTRIDGE

INSTALLED

SELECT YOUR

MEDIA TYPE

ILLUSTRATES THE

CURRENT PAPER

SETTINGS

RESTORE

DEFAULT

SETTINGS

Using the Printer With Windows 2-7

Paper

This tab allows you to specify paper size and page orientation.

(The printing options on this tab are the same for Windows 98,

Windows 95, and Windows 3.1.)

SPECIFY YOUR

PAPER SIZE

SPECIAL PRINTING

FEATURES:

• SCALED—TURN ON

TO ENLARGE OR

REDUCE PRINTING

• PAGE LAYOUT—TURN

ON TO PRINT 2 OR 4

PAGES ON A SINGLE

SHEET

• BANNER—TURN

ON FOR BANNER

PRINTING

SPECIFY PAGE

ORIENTATION (HOW

DOCUMENT PRINTS

ON A PAGE)

RESTORE DEFAULT

SETTINGS

FOR SCALED OR

PAGE LAYOUT

PRINTING, SPECIFY

SIZE OF PAPER IN

PRINTER

2-8 Using the Printer With Windows

Chapter 2

Chapter 2

Features

This tab allows you to specify background printing features, which include multiple copies and page layout. (The printing options on this tab are the same for Windows 98, Windows 95, and

Windows 3.1.)

ENABLE OR

DISABLE

BACKGROUND

PRINTING

SPECIFY NUMBER

OF COPIES TO PRINT

ENABLE PRINTING IN

REVERSE ORDER (LAST

PAGE TO FRONT PAGE)

ENABLE COLLATING

FOR MULTIPLE

COPIES

ENABLES PRINTING

2 OR 4 PAGES ON

A SINGLE SHEET

CLICK TO VIEW OR

CHANGE THE

STAMP SETTINGS

PRINT BORDERS TO

SEPARATE PAGES

SPECIFY A GRAPHIC

STAMP TO BE

PRINTED ON YOUR

DOCUMENT (SUCH

AS IMPORTANT,

CONFIDENTIAL,

STOP)

RESTORE DEFAULT

SETTINGS

Using the Printer With Windows 2-9

Maintenance

This tab allows you to initiate print head cleaning, roller cleaning, and test prints. (The printing options on this tab are the same for

Windows 98, Windows 95, and Windows 3.1.)

START PRINT HEAD

CLEANING

FEED A SHEET OF PAPER

TO CLEAN ROLLERS

(SEE PAGE 3-17)

PRINT THE NOZZLE

CHECK PATTERN

(SEE PAGE 4-5)

START THE BJ PRINTER

STATUS MONITOR

(SEE PAGE 2-14)

2-10 Using the Printer With Windows

Chapter 2

Specifying Your Printing Options on the Windows Tabs

Be sure to use your online help to find out about the settings available for each printing option.

❍ To move between the Windows tabs, click on any of the tabs.

❍ To save the settings and exit, click the OK button.

❍ To cancel your setting selections on a tab, click the Cancel button.

❍ To save your settings without exiting, click the Apply button.

❍ To access helpful information about the printer and the printer driver, click on the Help button.

❍ To find out about a setting, click the question mark ? in the upper right corner. Move the larger question mark to the setting you are interested in and click again.

Recommended Print Mode Settings

The Print Mode you select optimizes the printer’s settings for print quality, media, paper feed method, and color adjustment.

Chapter 2

Using the Printer With Windows 2-11

Plain Paper Print Jobs

For most routine print jobs on plain paper, you will use the BC-05 Color

BJ Cartridge and select Color for BJ Cartridge setting on the Main tab.

Text

Prints text documents created with a word processor with standard print quality.

Auto

Automatically detects photographs and graphic images and selects optimum print settings. This setting is ideal for documents that contain mixed objects like text, tables, charts, graphs, and photographs.

Draft

Sacrifices some quality for speed and prints lighter text, and also uses less ink. Use this setting to print a hard copy of a long document for proofreading and editing before you print the final copy.

High Resolution Paper Print Jobs

To print high quality illustrations and photographs with the BC-05

Color BJ Cartridge, select one of the icons below. Select Color for the

BJ Cartridge setting.

Graphics

For graphs or computer graphics with sharp boundaries between colors.

Photo

For photographs or graphic images with fine gradations in tone.

To print illustrations that use natural images, such as photographs, use the BC-06 Photo BJ Cartridge and select one of the icons below. Select

Photo for the BJ Cartridge setting.

SuperPhoto

Produces the best possible print quality for photographs and other graphic images with fine tone gradations. (Do not use with the BC-02, BC-05, or BC-09F BJ Cartridges.)

Camera

For images created with a digital camera. (Do not use with the

BC-02, BC-05, or BC-09F BJ Cartridges.)

2-12 Using the Printer With Windows

Chapter 2

Customizing the Print Mode

On the Main tab, you can click the Advanced button to customize the selected Print Mode. You see the following three tabs.

Quality tab

SPECIFY HALFTONING

AUTO—ALLOWS THE

PRINTER TO DETERMINE THE

TYPE OF IMAGE DATA AND

APPLY THE APPROPRIATE

DITHERING METHOD

FINE (FAST)—USE FOR HIGH

SPEED PRINTING OF

CHARACTERS OR TABLES

FINE—USE FOR PRINTING

GRAPHICS OR CHARTS WITH

CLEARLY DEFINED COLOR

BOUNDARIES

DIFFUSION—USE FOR

PRINTING NATURAL COLOR

IMAGES SUCH AS

PHOTOGRAPHS

Color tab

SELECT THE TYPE OF

CARTRIDGE INSTALLED

SPECIFY MEDIA TYPE

SPECIFIES PAPER FEED

METHOD OF AUTO FEED

SPECIFIES THE BALANCE

BETWEEN PRINT QUALITY

AND PRINT SPEED

ENABLES THE IMAGE

DATA CORRECTION

FEATURE TO SMOOTH

LOW-RESOLUTION IMAGE

DATA FOR PRINTING

RESTORES THE

DEFAULT SETTINGS

ENABLE OR DISABLE

COLOR ADJUSTMENT

(USING COLOR

ADJUSTMENT

REDUCES PRINTING

SPEED)

ADJUSTS THE

CONTRAST AMONG

INTERMEDIATE TONES

THAT FALL BETWEEN

BLACK AND WHITE

SPECIFIES HOW TO

PROCESS COLOR

VALUES SO THEY

BEST APPROXIMATE

THE ORIGINAL

Chapter 2

ADJUSTS THE

LUMINOSITY OF THE

FOUR COLOR INKS

SPECIFIES WHETHER

PRINTED OUTPUT

EMPHASIZES INTER-

MEDIATE TONES OR

BRIGHT, SHARP BASIC

COLORS

ADJUSTS THE PRINT

INTENSITY TO MAKE

THE OVERALL

PRINTED OUTPUT

DARKER OR LIGHTER

RESTORES THE

DEFAULT SETTINGS

Using the Printer With Windows 2-13

Save tab

DISPLAYS CURRENT

PRINT MODES

SPECIFY A CUSTOM

NAME FOR THIS

PRINT MODE

SPECIFY A NEW

ICON FOR THIS

PRINT MODE

SAVE THE NEW

PRINT MODES

CHANGES THE

ORDER OF THE

ICONS; MOVES

THE SELECTED

ICON

DESCRIBES

THE NEW

PRINT MODE

N

You cannot use the names of existing modes (Text, Auto, etc.) and the reserved name (Graph).

Executing a Print Job

After you start a print job, the following three features start up in sequence.

BJ Background Monitor

Displays the status of the print jobs in the background. Use the background monitor to change the order of the print jobs or cancel a print job.

BJ Backgrounder

Displays the transmission status of the current print job. Use the backgrounder to pause or cancel a print job.

BJ Status Monitor

Displays the printer status. If an error occurs, the status monitor will describe the error and provide a solution for the problem.

2-14 Using the Printer With Windows

Chapter 2

The BJ Background Monitor

To open the BJ Background Monitor, click its button on the Task Bar.

CLICK HERE

You see this screen:

NUMBER OF DOCUMENT

PAGES AND SIZE (BYTES)

DRAG THE COLUMN

DIVIDER LEFT OR RIGHT

TO RESIZE THE COLUMN

NAMES OF DOCUMENT PRINTING

AND DOCUMENTS QUEUED FOR

PRINTING. THE ICON MARKS

THE DOCUMENT CURRENTLY

PRINTING.

TIME AND DATE

DOCUMENT WAS

SENT TO THE

PRINTER

N

For more details about the BJ Background Monitor, select Help from the

Help menu of the BJ Background Monitor.

Chapter 2

Using the Printer With Windows 2-15

BJ Backgrounder

The BJ Backgrounder screen looks similar to this:

CANCELS THE PRINT JOB

SHOWS THE

FLOW OF

TRANSMISSION

DATA

SHOWS THE

PAGE AND

COPY PRINTING

PAUSES THE PRINT JOB.

AFTER PAUSING THE PRINT

JOB, THIS BUTTON CHANGES

TO RESUME. CLICK TO

RESTART THE PRINT JOB

AFTER PAUSING.

BJ Status Monitor

To open the BJ Status Monitor during printing, click its button on the

Task Bar.

CLICK HERE

N

For information about the BJ Status Monitor, click Help to pull down the Help menu and select Screen Topics.

2-16 Using the Printer With Windows

Chapter 2

The BJ Status Monitor shows the printer status and the progress of documents printing in Windows. It looks similar to this:

OPENS

AUTOMATICALLY

WHEN AN ERROR

OCCURS

CLICK TO

DISPLAY

CORRECT

RESPONSE TO

AN ERROR

PICTURES AND

TEXT DESCRIBE

PRINTER

STATUS AND

PROGRESS OF

THE PRINT JOB

CLICK TO

CANCEL

PRINTING

DISPLAYS THE TYPE

OF BJ CARTRIDGE

CURRENTLY MOUNTED

IN THE PRINTER

Printing Speed Versus Color

The BJC-1000 Series Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing with black ink only, the driver has only one color to interpret.

By decreasing the amount of colors that the printer driver has to interpret, you can significantly decrease the time needed to translate the information. This will speed up the overall printing process.

Chapter 2

Using the Printer With Windows 2-17

Ways to Improve Print Speed in Windows

To improve printing speed, you can try the following:

Turn off the Print Manager in the Windows Control Panel

(Windows 3.1 only)

This avoids the extra step of sending the print file to the Print

Manager and may increase your printing speed by as much as 25%, depending on the computer you are using.

Add a permanent swap file in Windows 3.1

Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB. The computer will be able to prepare the print file faster. See your

Windows documentation for instructions.

Avoid diffusion halftones

In the Quality tab, choose Diffusion for Halftoning only when printing final output or photographic images. Choosing a

Halftoning setting of Fine/Fast allows documents to print as much as 20% faster because the computer does not need to compute to

“best possible position” for each dot. To select a Halftoning setting, click the Main tab in the printer driver. Then double-click the

Advanced button and click the Quality tab.

Avoid color adjustment

Disable the Color Adjustment option. This feature takes longer to process in the computer because it requires special information. To disable Color Adjustment, click the Main tab in the printer driver.

Then double-click the Advanced button and click the Color tab.

2-18 Using the Printer With Windows

Chapter 2

Chapter 3

Paper Handling

3

This chapter describes how to use the printer for all your printing operations. It includes:

❍ Selecting paper types

❍ Setting the paper thickness lever

❍ Summary of printer settings for various print media

❍ Automatically loading paper

❍ Printing on envelopes

❍ Using Canon’s Specialty Papers

To ensure the best performance of your printer, you’ll want to select the best paper and load it correctly. You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the sheet feeder.

Paper Handling 3-1

Selecting Paper Types

One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper.

Your printer produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.

Plain Paper

The printer supports paper sizes of letter, legal, and A4 in portrait orientation. You can use regular copier paper, cotton bond papers, and typical letterhead. Always use paper without curls, folds, staples, or damaged edges.

Glossy Photo Paper

Canon Glossy Photo Paper is a high gloss, thicker paper that produces the look and feel of a photograph. Use this paper with the BC-05 Color or BC-06 Photo BJ Cartridge to produce photo-realistic prints from your printer. (In your printer driver, select Glossy Photo Paper when you have this paper loaded.)

Banner Paper

Canon’s Banner Paper is specifically designed for printing one continuous sheet in a banner format. The connected sheets are divided by a perforation. You can print from two to six sheets at one time.

3-2 Paper Handling

Chapter 3

Chapter 3

Brilliant White Paper

Canon’s unique paper formulation gives you a bright white printing surface that produces incredibly brilliant colors and dark, crisp black text. This paper works great for everyday use, as well as proposals, color presentations, color charts/graphs, flyers, and newsletters. You can print on both sides of the sheet. (In your printer driver, select Plain Paper when you load this paper.)

High Resolution Paper

The Canon High Resolution Paper is designed to produce photo-realistic quality output with sharp and vivid graphics. For best results, use the optional BC-06 Photo BJ Cartridge to produce images comparable to your favorite photographs.

T-Shirt Transfers

Use Canon’s popular T-Shirt Transfers to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/poly blend fabric.

Your image is printed in mirror image (when you select T-Shirt Transfer for your Media Type in the BJC-1000 Series Printer Driver) so when you iron it onto the T-shirt the image is viewed correctly.

Greeting Cards

Get the most out of your Canon Creative or other card making software with Canon Greeting Cards. These cards give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements, and more.

Glossy Photo Cards

Use Canon’s Glossy Photo Card media when creating greeting cards and other fun items that you want to fill the entire card. These cards are the same stock as Canon’s Glossy Photo Paper and have perforations around the printable area. You can print beyond the perforation and then tear off the margins; this allows you to fill the entire card with an image or color.

Bubble Jet Paper (water resistant)

The Canon Bubble Jet Paper has been developed for high quality printing with minimal or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments. The paper is specially coated and printable on both sides.

(In your printer driver, select Plain Paper when you load this paper.)

Paper Handling 3-3

Fabric Sheets

Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers, scarves, flags, and other textile items. Use these sheets for appliqués and other craft and sewing projects. Fabric sheets are 9.5

×

14 inches.

Transparencies

Canon Transparencies are recommended. These transparencies produce excellent contrast, sharpness, and color.

Back Print Film

Canon Back Print Film has been specially developed for Canon Color

Bubble Jet printers. The film is designed to deliver brilliant, highintensity color images suitable for business presentations, design work, or professional reports. Back print film is printed on the back (nonglossy) side of the film in mirror image and then viewed from the front or glossy side using a backlighting device. Be sure to select Back Print

Film as your Media Type in the printer driver.

High Gloss Film

The Canon High Gloss Film features a bright white finish that lends striking visual power to charts, graphs, and photographic images. Use this film to make your presentation materials and graphics look professional.

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If you are printing in an application outside Windows, your software application or printer driver must support mirror image printing in order to use Back Print Film or T-Shirt Transfers.

3-4 Paper Handling

Chapter 3

Paper Guidelines

When selecting or loading paper, please remember the following:

❍ Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality.

❍ Use cut-sheet or banner paper only. You cannot use multipart paper.

❍ Whenever possible, hold the paper by the edges and avoid touching the print side. Any scratching or soiling of the print side will adversely affect the print quality.

❍ When storing paper, put the paper back in its original package and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. To avoid bending or wrinkling the paper, store the package on a flat surface.

❍ After printing, do not touch the print side until the ink is dry. If water gets on the printed media, do not touch the print side until the media is dry.

❍ When using graph paper, the lines may not match because the

1/6-inch line spacing of the printer is slightly less than that of graph paper. Adjust the line spacing in your application.

❍ If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on thicker paper.

❍ Do not use thicker paper than meets the specifications for this printer. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge.

Chapter 3

Paper Handling 3-5

Setting the Paper Thickness Lever

To ensure trouble-free paper handling, you’ll want to set the blue paper thickness lever before loading paper.

❍ Left for printing on paper

❍ Right for heavier-weight paper, envelopes, fabric sheets, or other print media.

PAPER THICKNESS

LEVER

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Be sure to check this lever before and after printing on heavier-weight print media or envelopes.

3-6 Paper Handling

Chapter 3

Printer Settings for Various Print Media

Media

Plain paper

Plain paper – Legal size

Glossy Photo Paper

Banner Paper

Brilliant White Paper

High Resolution Paper

T-Shirt Transfers

Greeting Cards

Glossy Photo Cards

Bubble Jet Paper

Fabric Sheets

Transparencies

Back Print Film

High Gloss Film

Other heavier-weight print media

Envelopes

Paper thickness lever

Left

Left

Right

Left

Left

Left

Right

Left

Left

Left

Left

Left

Left

Left

Left

Right

Paper feed limit (Sheets)

Approx. 50 (0.2

" or 5 mm stack)

10

1

20

10

1

1

1 (with Loading Support Sheet B)

1 (2 to 6)

Approx. 50 (0.2" or 5 mm stack)

Approx. 38 (0.2" or 5 mm stack)

1

1

10

Approx. 50 (0.2" or 5 mm stack)

5

Loading Paper

Chapter 3

You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the sheet feeder.

You can place approximately 50 sheets of plain paper (20 lb or

75 g / m

2

) in the sheet feeder at a time.

You can stack approximately 20 sheets of transparency film or 10 glossy photo cards in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity). If you have trouble with special papers becoming skewed or feeding multiple sheets, do not stack them in the sheet feeder. Load them one sheet at a time.

Paper Handling 3-7

Automatically Feeding Paper

Prepare the printer.

❍ Make sure the printer is plugged in.

❍ Make sure the paper support is attached to the printer.

❍ Open the front cover and make sure the blue paper thickness lever is set:

Right for envelopes, fabric sheets, or thick paper

Left for all other print media

PAPER THICKNESS

LEVER

PAPER SUPPORT

3-8 Paper Handling

❍ Close the front cover.

Chapter 3

Fan the paper.

❍ For best results, fan the paper before loading it.

❍ Always fan a stack of paper along the edge that will feed into the printer first.

Load the stack of paper into the sheet feeder.

❍ Align the edge of the paper stack with the right edge of the sheet feeder.

❍ Pinch the paper guide so it moves smoothly and slide the paper guide snug against the left side of the paper stack.

❍ Make sure that the paper stack is not higher than the limit mark.

LIMIT MARK

Chapter 3

Paper Handling 3-9

Start your print operation.

❍ Use the printer driver to set any necessary print properties; for example, you need to change the settings in the printer driver if you are printing photos or using special paper.

Auto Feed Guidelines

When automatically feeding stacks of paper, follow these guidelines:

❍ Do not open the front cover while printing. This will cause the printer to pause and may cause paper jams, smudges, or malfunctions.

❍ Do not leave paper stacked in the printer for long periods of time; longer sheets of paper may become bent or curled over time. This may cause the paper to misfeed or jam.

❍ Depending on the density of your printed pages, or if your printed page contains lots of graphics, the ink may need time to dry. Within two to three seconds, the ink becomes smudge resistant.

❍ If paper curls after printing, remove it immediately; otherwise, paper jams may occur.

❍ Make sure there are no gaps between the stack of paper and the paper guide nor the right edge of the sheet feeder.

3-10 Paper Handling

Chapter 3

❍ Do not try to load paper into the sheet feeder beyond the paper limit mark ( ) on the left side or the tabs on both sides of the sheet feeder; stacking too much paper may cause paper feeding or printing problems.

LOAD LIMIT MARK

Printing on Envelopes

You can stack up to 5 envelopes in the sheet feeder or you can manually feed envelopes one at a time through the sheet feeder.

U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, and

European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other than COM10,

Canon, and DL.

Chapter 3

Paper Handling 3-11

The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.

❍ Envelopes with windows, holes, perforations, cutouts, and double flaps.

❍ Envelopes made with special coated paper or deeply embossed paper.

❍ Envelopes using peel-off sealing strips.

❍ Envelopes in which letters have been enclosed.

When you are ready to print on envelopes, follow these steps to stack envelopes in the sheet feeder. (You can also manually feed envelopes one at a time.)

Prepare the printer.

❍ Open the front cover and make sure that the blue paper thickness lever is set to the right (A).

PAPER THICKNESS LEVER

3-12 Paper Handling

❍ Close the front cover.

Chapter 3

Prepare the envelopes.

❍ Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp.

❍ Press all the way around the envelopes to remove any curls and expel air from inside the envelopes.

PRESS DOWN FIRMLY ON

THE EDGES OF THE FLAP

❍ Make sure any curls are removed from the flap of each envelope.

❍ Make sure the flaps are straight. Use the end of a pen or similar object to flatten the leading edge of envelopes.

Chapter 3

Paper Handling 3-13

Insert the envelopes.

❍ Slide a stack of envelopes into the sheet feeder until it stops.

❍ The top of the envelope goes in first with the flap toward the sheet feeder.

❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the stack.

❍ You can load up to 5 envelopes at one time.

PRINT SIDE

(ADDRESS SIDE)

Start your print operation.

❍ Make sure the printer is plugged in.

❍ Remove each envelope as it is ejected from the printer.

3-14 Paper Handling

Chapter 3

Using Canon’s Specialty Papers

This section provides guidelines for printing on Canon’s Specialty Papers and describes special procedures required for High Resolution Paper,

Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards.

Specialty Paper Guidelines

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Be sure to read any instructions that come with your Canon Specialty

Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

Follow these guidelines:

❍ When automatically feeding transparencies or back print film, remove each sheet after it is delivered. Do not allow film sheets to stack up.

❍ Let the printed sheets of film or paper dry completely before storing them.

Media type

Canon Glossy Photo Paper or Cards

Canon High Gloss Film

Canon Fabric Sheets

Canon Transparencies

Canon Back Print Film

Drying time

2 minutes

15 minutes

1 hour

15 minutes

15 minutes

❍ When a sheet of film has dried completely, cover its printed side with a sheet of plain (not coated) paper before storing it; this is recommended even if you place the sheets of film in a clear file or plastic holder.

Chapter 3

Paper Handling 3-15

❍ Do not leave the film in the sheet feeder for long periods of time.

Dust and dirt may accumulate on the film resulting in spotty printing.

❍ To avoid fading, do not expose the printed film to prolonged sunlight.

❍ Store unused papers and films flat. Do not remove papers from their protective packaging until you are ready to use them.

❍ Store unused film at temperatures between 59°F to 86°F (15°C to

30°C). The relative humidity should be between 10% and 70%.

Printing and Uncurling Back Print Film

Be sure to print on the back (matte nonglossy) side of the film. Your data is printed in mirror image so it can be viewed from the front or glossy side using a back lighting device.

If Back Print Film becomes curled, follow these steps to uncurl it:

Cover the nonglossy side of the film with a sheet of plain paper.

Roll the film and paper up in the direction opposite the curl.

❍ Do not roll the film too tight.

❍ The film and paper rolled together should be about one inch (2.5 cm) in diameter.

3-16 Paper Handling

Chapter 3

Keep the film rolled up for about five minutes.

❍ You may want to fasten the roll with a small piece of tape.

Using the Cleaning Sheet for High Resolution Paper

Canon’s High Resolution Paper is designed for high quality printing.

This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (100 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer’s rollers; this will help prevent paper feed problems.

Set up the printer.

❍ Make sure the power cord is connected to a power outlet.

Chapter 3

Paper Handling 3-17

Insert the cleaning sheet.

❍ Remove the two pieces of tape from the sheet.

❍ Insert the sheet with the sticky side toward you and down

(going into the printer’s sheet feeder).

❍ Adjust the paper guide to the edge of the cleaning sheet.

3-18 Paper Handling

Chapter 3

Use the Printer

Driver to feed the sheet.

❍ Open the Printer Driver Properties window.

❍ Click the Maintenance tab.

❍ On the Maintenance tab, click the roller cleaning icon.

CLICK

HERE

Chapter 3

❍ When prompted to confirm the cleaning, click Yes.

❍ The printer feeds the sheet and then ejects it.

❍ Use a cleaning sheet once only.

Paper Handling 3-19

Printing on Fabric Sheets

Fabric Sheets for Canon printers come with a booklet that describes special handling procedures. Be sure to look through this booklet for special information regarding the Fabric Sheets. This section describes specific steps for using Fabric Sheets with this printer.

Be sure to follow these guidelines.

❍ To avoid paper jams, smearing, and other problems, do not open the printer’s cover during printing.

❍ Use the fixing agent that comes with the Fabric Sheet.

❍ Do not touch newly printed fabric sheets until the ink is completely dry. This takes about one hour.

Prepare the printer.

❍ Open the front cover and make sure the blue paper thickness lever is to the right position.

PAPER THICKNESS

LEVER

PAPER SUPPORT

3-20 Paper Handling

❍ Close the front cover.

Chapter 3

Insert the fabric sheet.

❍ Stack a sheet of plain paper behind the fabric sheet.

❍ Insert the sheet with the cloth side out (toward you) and the open end up (away from the printer’s sheet feeder).

❍ Pinch the paper guide so it will move smoothly and slide the paper guide snug against the left side of the sheet.

❍ Do not attempt to load more than one sheet at a time.

OPEN END

PRINT SIDE

(CLOTH SIDE)

PLAIN

PAPER

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❍ Do not remove the film backing from the fabric sheet until printing is completed.

❍ Do not touch the front side of the fabric sheet when your hands are wet or dirty.

❍ Always handle the sheet by the edges. An unclean or scratched print surface can adversely affect print quality.

Chapter 3

Paper Handling 3-21

Set up the

Printer Driver.

❍ In the Main tab, select Fabric Sheet for the Media Type.

❍ In the Paper tab, select Letter or A4 for the Paper Size.

❍ Change other settings as required.

❍ Start the print operation from your Windows application.

Dry and then wash the fabric sheet.

❍ Remove the fabric sheet as it is ejected from the printer.

❍ Let the printed fabric sheet set for about one hour to allow the ink to completely dry.

❍ When dry, peel the film backing from the printed fabric sheet. Do not remove the film backing before printing.

❍ Wash the printed fabric sheet for about three minutes under lukewarm running water to remove extra ink.

❍ Hang the fabric sheet up to dry it again.

❍ Iron the dried fabric sheet with a clothes iron.

❍ See the booklet that comes with the Fabric Sheets for details on drying and washing.

3-22 Paper Handling

Chapter 3

Printing on Banner Paper

For best results, use Canon Banner Paper.

To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banners from 2 to 6 sheets in length.

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Always leave an extra sheet at the end of the banner—just in case the type runs over.

❍ Printing on banner paper requires quite a bit of ink. If you think your BJ cartridge may run out of ink, use a new BJ cartridge.

❍ For best print results on banner paper, use light design patterns.

❍ To prevent the ink from smearing, do not allow the printed sheets to fold and stack on one another after they are ejected from the printer.

❍ See Appendix A, Specifications, for the recommended printing area of banner paper.

Chapter 3

Paper Handling 3-23

Prepare the printer.

❍ Make sure the printer is plugged in.

❍ Make sure the paper support is attached to the printer.

❍ Open the front cover and make sure the blue paper thickness lever is set to the left.

PAPER THICKNESS

LEVER

3-24 Paper Handling

❍ Close the front cover.

Chapter 3

Cut the banner at a crease according to the length you need.

❍ The minimum length is two sheets.

❍ The maximum length you can use is six sheets (66 inches or 1676 mm).

❍ Always leave an extra sheet at the end of the banner—just in case the type runs over.

Load the first sheet of the banner.

❍ Align the first sheet of the paper with the right edge of the sheet feeder and slide it into the printer until it stops.

❍ Pinch the paper guide so it will move smoothly and slide the paper guide to the left side of the sheet. Leave a gap of about 0.04 in. (1 mm) between the paper guide and the edge of the paper.

❍ Gently fold the paper at the perforations between the first and second sheet.

PRINT SIDE UP

Chapter 3

Paper Handling 3-25

Adjust the printer location.

❍ Make sure there is enough space for one banner sheet in front of the printer so each sheet is supported as it comes out of the printer and then allowed to hang over the edge of the table.

❍ A dense print will require more time to dry so make sure that wet ink does not stain the desk or the floor.

ENOUGH SPACE FOR

ONE BANNER SHEET

Set up the

Printer Driver.

❍ Open the Windows application you are going to use to print. From the File menu, select Print. Then select your print options using the BJC-1000 Series Printer Driver for

Windows.

For Media Type, select Plain Paper.

For the Paper size, select Letter or A4.

On the Paper tab, select Banner Printing.

See your application software instructions for other options.

3-26 Paper Handling

Chapter 3

Start printing.

❍ Click OK or Print to start the print job.

❍ Clear enough space in front of the printer for at least two sheets of paper to rest after printing.

❍ As the sheets print, allow the printed sheets to hang over the edge of the desk or work table.

Loading Glossy Photo Paper

When you load Glossy Photo Paper in the printer, always use the

Loading Support Sheet B provided with the package.

Prepare the printer.

❍ Open the front cover and make sure that the blue paper thickness lever is set to the right (A).

PAPER THICKNESS LEVER

Chapter 3

❍ Close the front cover.

Paper Handling 3-27

Load the Glossy

Photo Paper.

❍ Hold one sheet of Glossy Photo Paper with the whiter side (print side) up and place it on top of the Loading

Support Sheet B.

❍ Insert the two sheets into the sheet feeder.

❍ Adjust the paper guide to the sheets.

PRINT SIDE (GLOSSY

SIDE) UP

LOADING SUPPORT

SHEET B

3-28 Paper Handling

❍ Remove the sheet as it is ejected from the printer.

❍ Do not touch the printed side until the ink is completely dry (about two minutes).

Chapter 3

Loading Glossy Photo Cards

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Before loading Glossy Photo Cards in the printer, read the instructions provided with the package of Glossy Photo Cards.

Prepare the cards.

❍ Fan the stack to remove static cling and align the edge of the stack by tapping them on a flat surface.

❍ If the photo cards are curled, gently bend them in the direction opposite the curl to straighten them.

Chapter 3

❍ Do not remove the borders from the photo cards before printing.

❍ To avoid touching the print side (glossy side), always handle the sheets by the edges.

Paper Handling 3-29

Maintaining the Printer

4

This chapter covers the care required for your printer. It includes:

❍ Printer guidelines

❍ Cleaning the printer

❍ Printing the test pages

❍ Cleaning the print head

❍ BJ cartridge guidelines

❍ Replacing the BJ cartridge

❍ Storing a BJ cartridge

❍ Transporting the printer

Chapter 4

Maintaining the Printer 4-1

Printer Guidelines

Follow these guidelines to avoid damage to your printer and harm to you or others:

❍ Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight.

❍ Keep the front cover closed when printing.

❍ Do not set anything on top of the printer.

❍ Do not unplug the printer unnecessarily. If you will not be using the printer for an extended period, unplug the power cord from the power outlet.

❍ When you unplug the power cord, grasp the plug itself. Do not pull on the cord.

❍ Do not unplug the printer when it is printing. This may prevent the print head unit from returning to the home position on the right and being capped, which may cause the print head to dry out. This is

critical. If left uncapped, the print head unit may clog and may need to be replaced.

❍ Do not move the mechanism that holds the BJ cartridge. Attempting to move the BJ cartridge holder may damage delicate mechanical parts. (When you open the front cover, the cartridge holder automatically moves to the center of the printer.)

4-2 Maintaining the Printer

BJ CARTRIDGE

HOLDER

Chapter 4

❍ Do not place the printer too close to a fluorescent lamp. Allow at least six inches (15 cm) clearance between the printer and any fluorescent lamp. Fluorescent lamps generate electrical noise that may cause printer malfunctions.

Cleaning the Printer

Your printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition.

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❍ Do not clean the exterior of the printer with volatile liquids such as thinners, benzene, or any spray-type or chemical cleaners; doing so will damage the surface of the printer.

❍ When cleaning the printer, avoid the area near the print head on the

BJ cartridge. Do not touch the print head. Ink may leak out and cause stains.

Unplug the printer.

❍ To avoid personal injury, always unplug the printer before cleaning it.

Chapter 4

Maintaining the Printer 4-3

Clean inside the printer.

❍ Use a soft, dry cloth to wipe the area around the paper output slot.

❍ After completing the cleaning, close the front cover.

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❍ Do not touch the gears located under the front cover.

❍ Do not touch the print head or the area around the print head.

❍ Do not use paper products, such as paper towels or tissues.

❍ Do not use oil or cleansers.

4-4 Maintaining the Printer

Chapter 4

Clean the exterior of the printer.

❍ Clean the exterior of the printer with a soft cloth moistened with water.

❍ Clean away smudges and dust.

❍ Do not use paper products (such as paper towels or tissues) to clean the printer.

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❍ Do not use volatile solvents, such as thinner or benzene, spray-type cleaners, or chemical cleaners.

❍ Do not wash the printer with water.

Printing a Test Page

You can print a Nozzle Check Pattern to check the operation of your printer and your print quality. If the Nozzle Check Pattern indicates poor print quality, try cleaning the print head (see page 4-7). If necessary, replace the BJ cartridge.

Before starting, make sure paper is properly loaded in the sheet feeder

(see Automatically Feeding Paper starting on page 3-8).

Chapter 4

Maintaining the Printer 4-5

You use the Test Prints option on the Maintenance tab in your

BJC-1000 Series Printer Driver for Windows to print a Nozzle Check

Pattern.

CLICK HERE

Click on the Test Prints option and then click OK.

BC-05 COLOR BJ CARTRIDGE NOZZLE CHECK PATTERN

YELLOW

MAGENTA

CYAN

BC-02 BLACK BJ CARTRIDGE NOZZLE CHECK PATTERN

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You can also print the Nozzle Check Pattern by pressing the purple button on top of the printer. Quickly press it twice to start printing.

4-6 Maintaining the Printer

Chapter 4

Cleaning the Print Head

Your printer is equipped with a print head cleaning function to ensure constant high quality printing.

You start print head cleaning from the Maintenance tab in the printer driver. Simply click the print head cleaning icon, and then click OK.

CLICK HERE

Print head cleaning takes approximately one minute.

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Perform the print head cleaning only when you encounter a print quality problem. Unnecessary and repetitious cleaning will waste ink.

After print head cleaning, be sure to print another Nozzle Check Pattern.

If five successive print head cleanings do not solve the problem, try replacing the BJ cartridge.

Chapter 4

Maintaining the Printer 4-7

BJ Cartridge Guidelines

You can use these cartridges with the printer:

BC-02 Black BJ Cartridge

Use this cartridge for high-speed, black ink only printing.

BC-05 Color BJ Cartridge

Use this cartridge for all your color printing needs.

BC-06 Photo BJ Cartridge

Use this cartridge for photo quality color printing.

BC-09F Neon BJ Cartridge

Use this cartridge to add bright, fluorescent colors to your images.

Each of these BJ cartridges contains the print head and ink. (The color cartridges have three ink chambers: cyan, magenta, and yellow.) When you run out of ink, simply replace the entire BJ cartridge.

BC-02 BLACK BC-05 COLOR

BC-06 PHOTO BC-09F NEON

The actual amount of ink that you use will vary depending on the print density of a page. If the majority of your output is graphics, you may need to change cartridges more often than when you are printing text only. See Appendix A, Specifications, for details on the life expectancy of the BJ cartridges.

4-8 Maintaining the Printer

Chapter 4

You may need to replace the BJ cartridge when any of the following conditions exist:

❍ You have been using the cartridge for over one year.

❍ Your printed output is not crisp and clear, and there are gaps in the characters (missing dots) even after you have cleaned the print head at least five times.

❍ Your output has no ink on it.

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Canon has more engineers dedicated to creating quality ink for providing the best results for output on Bubble Jet printers than any other organization. Canon does not prohibit the use of third-party inks and the use of third-party inks does not invalidate the product’s limited warranty.

However, Canon cannot guarantee the quality or performance of your printer when you are using inks from other suppliers.

Canon’s limited warranty does not cover damage caused to Canon’s

Bubble Jet products that is attributable to the use of third party parts or supplies, including inks. The limited warranty remains in effect for its life once that particular damage has been properly repaired.

For optimum printing results, Canon recommends that you use only

Canon BJ cartridges and Canon BJ tanks.

Maintaining the BJ Cartridges

The most important thing you can do to extend the life of your printer and to ensure optimum print quality is take care of the BJ cartridges.

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Spilled ink can stain any surface. Open BJ cartridges carefully, and follow the guidelines presented here to protect against spilled ink.

Chapter 4

Maintaining the Printer 4-9

❍ Do not vigorously shake the cartridge while handling it.

❍ If you are using both the BC-05 Color BJ Cartridge and any other

BJ cartridge, make sure you store the cartridge not being used in the

Ink Cartridge Storage Box.

❍ Keep BJ cartridges in their sealed containers until you are ready to use them.

❍ If spilled, the ink is difficult to remove. Therefore, it’s a good idea to keep the BJ cartridges and BJ tanks out of the reach of children.

❍ Do not touch the print head area on the BJ cartridge. Ink may leak out and cause stains.

C

Hold the BJ cartridge on the sides only. Do not touch the area around the print head.

HOLD

HERE

DO NOT TOUCH

THIS AREA

4-10 Maintaining the Printer

Chapter 4

Replacing the BJ Cartridge

The following procedure describes how to replace a BJ cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between any of the BJ cartridges.

Before starting, make sure the printer is plugged in.

Open the front cover.

❍ Grasp the top of the cover in the center and pull it toward you.

❍ Raise the cartridge lock lever to unlock the BJ cartridge.

Chapter 4

Maintaining the Printer 4-11

Remove the

BJ cartridge.

❍ Lift the blue lock lever on the cartridge holder.

❍ Slide the BJ cartridge out of the holder.

Store or dispose of the

BJ cartridge.

❍ If you are replacing an old BJ cartridge, dispose of the old cartridge properly.

❍ If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge

Storage Box.

4-12 Maintaining the Printer

Chapter 4

Open the new

BJ cartridge.

❍ Peel off the protective foil, and take the new BJ cartridge out of its protective packaging.

Prepare the

BJ cartridge.

❍ Remove the orange protective material from the

BJ cartridge.

❍ Lift off the orange cap from the print head and then remove the orange tape.

ORANGE

PROTECTIVE

TAPE

ORANGE

PROTECTIVE CAP

Chapter 4

Maintaining the Printer 4-13

Insert the

BJ cartridge.

❍ Align the slot of the BJ cartridge with the yellow guide, and gently insert the cartridge as far back as it goes.

❍ The BJ cartridge will be slightly tilted when you insert it.

Lower the lock lever.

❍ Press the blue lock lever down completely; do not use excessive force.

❍ The BJ cartridge is now positioned and locked.

N

If you cannot lower the cartridge lock lever, remove the

BJ cartridge and then try inserting it again.

4-14 Maintaining the Printer

Chapter 4

Set the paper thickness lever.

❍ If you plan to load thick paper, envelopes, or fabric sheets, set the lever to the right.

❍ For all other print media, set the lever to the left.

PAPER THICKNESS

LEVEL

Close the front cover.

C

Whenever the printer stops printing, the BJ cartridge moves to the home

position on the right and caps itself. If you unplug the printer while it is printing (or if you turn off a power strip to which the printer is connected), or if you manually move the cartridge holder from the home position, the BJ cartridge will not be capped and it may dry out.

If you installed a new BJ cartridge, the printer automatically cleans the print head. If you need to initiate the print head cleaning, see page 4-7.

Chapter 4

Maintaining the Printer 4-15

Storing a BJ Cartridge

Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging.

Open the

Ink Cartridge

Storage Box.

❍ When opening the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place.

Carefully set the cartridge in the storage box.

❍ You must insert the cartridge correctly or the storage box will not close.

❍ The protective cap must be removed from the cartridge before you set it in the storage box.

Close the storage box.

❍ Be sure the lid snaps closed.

N

Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing it).

4-16 Maintaining the Printer

Chapter 4

Transporting the Printer

N

While your printer is small and compact, it is not a portable printer and you need to take care when transporting it. The printer’s components, such as the sheet feeder, may become damaged if subjected to severe vibration during transportation. Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly.

If you plan to move the printer from one location to another, or if you want to store it, follow these steps.

Unplug the printer.

❍ Make sure the print head is in the home position.

❍ Remove any paper from the sheet feeder.

❍ Detach the interface cable.

❍ Unplug the printer and detach the power cord.

Chapter 4

Maintaining the Printer 4-17

Remove the paper support.

Tape the

BJ cartridge.

❍ Secure the cartridge holder and the BJ cartridge in place with tape.

4-18 Maintaining the Printer

Chapter 4

Tape and cover the printer.

❍ Reattach the tape and packing material to the printer.

❍ Be sure to tape the cover to the printer body.

❍ Cover the printer with its shipping bag.

Repack the printer in its original packing materials.

Chapter 4

Maintaining the Printer 4-19

N

Do not remove the BJ cartridge from the printer or ship a BJ cartridge

or an ink tank from which you have removed the protective cap. An opened BJ cartridge or BJ tank that is not installed in the printer may leak, and the print head may dry out.

If you are shipping the printer through a shipping agent, make sure the top of the box is clearly marked FRAGILE or HANDLE WITH CARE.

4-20 Maintaining the Printer

Chapter 4

Troubleshooting

5

Due to today’s rapidly changing computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best way to find current information is through our online support services and through our

Fax Retrieval System. Online services include the World Wide Web and our BBS (see page 1-5).

This chapter contains basic information to help you solve printer problems. It covers a few basic problems and describes how to clear a paper jam. For additional problem solving information, be sure to use our support services.

See Canon Customer Care Center in Chapter 1 (page 1-5) for details on

Canon’s customer technical support options.

Identifying Your Printer Problem

Before contacting Canon, identify your printer problem and make sure you have the following information:

❍ Product name

❍ Serial number

❍ Place of purchase

❍ Nature of problem

❍ Steps you have taken to solve the problem and the results

Chapter 5

Troubleshooting 5-1

The serial number is located on the label on the back of the printer:

N

Attempting to repair the printer yourself may void the limited warranty as to that repair. See the limited warranty information that came with your printer for details.

Basic Problems

This section describes these basic problems:

❍ Cannot install the printer driver

❍ Paper does not feed from the sheet feeder

❍ An error message appears

❍ Print job will not start

❍ Printing halts

❍ Printout is unsatisfactory

❍ Clearing paper jams

❍ Using the purple button

For all other problems, be sure to use Canon’s support services described on page 5-1.

5-2 Troubleshooting

Chapter 5

The BJ Printer Status Monitor uses messages and pictures to display the printing progress and the status of the printer while it is printing. When the ink or paper runs out or a paper jam occurs, the BJ Printer Status

Monitor automatically appears.

Chapter 5

❍ Look at the messages and pictures to determine what type of error has occurred.

❍ Click the Guide tab and proceed as directed by the messages shown.

Printing resumes once you resolve the error.

Troubleshooting 5-3

Cannot Install the Printer Driver

Cause

Installation was interrupted

Other application programs are running

The CD ROM drive is not specified correctly

Problem with the

CD ROM

Solution

Install the printer driver

Refer to the Quick Start Guide and install the printer driver using the correct procedure. If you are reinstalling the printer driver, remove the installed BJ printer driver and then install the printer driver again.

To uninstall the printer driver, click Start and select

Programs. Then select BJ Printer and click Uninstall.

Follow the on-screen instructions. For details about installing the printer driver, see the Quick Start Guide.

Quit other programs

Quit any other application programs that are running and start the installation again.

Check your CD ROM drive

Windows 98 or Windows 95:

Double-click My Computer and then double-click the

CD ROM icon in the new window. Refer to the Quick

Start Guide and proceed with the installation.

Windows 3.1:

Follow the installation instructions in Appendix B.

Verify your CD ROM drive

You may need to reduce the speed of your CD ROM.

To lower the speed/cache for the CD-ROM drive, follow these steps: Right-click on the My Computer icon on the

Desktop, and click on Properties. Select the Device

Manager tab; double-click on CD ROM, and note the type of CD-ROM driver that is being used. Select the

Performance tab. Click on the File System button at the bottom left of the dialog box. Select the CD-ROM tab.

Change “Supplemental cache size” to Small and

“Optimize access pattern for” to Double Speed Drive.

Click on OK, and OK again. Click on Start and Shut

Down. Restart the computer. Install Canon Creative.

Install applications individually.

5-4 Troubleshooting

Chapter 5

Cause Solution

Check that the Windows 98 or Windows 95 Explorer or the Windows 3.1 File Manager can successfully read the

CD.

If the CD is unreadable, call the Canon Customer Care

Center (see page 1-5).

Paper Does Not Feed From Sheet Feeder

Cause

Paper is too thick

Sheet feeder overloaded

Paper support not attached

Paper wrinkled or curled

Solution

Use recommended paper

Paper within the range of 17 to 24 lb (64 to 105 g/m

2

) can be loaded in the sheet feeder. Thicker paper cannot be used.

Check sheet feeder capacity

Check that you do not exceed the sheet feeder capacity.

Paper will not feed correctly if you exceed the specified number of sheets. (See page 3-7.)

Attach the paper support

Always attach the paper support. If the paper support is not attached, the media will not slide fully into the paper feed slot and will not feed into the printer correctly.

Check that you are using appropriate media

Paper that is folded, curled, or crumpled will not feed into the printer correctly, and may also cause paper jams.

N

See page 5-13 for details on clearing a paper jam.

Chapter 5

Troubleshooting 5-5

An Error Message Appears

Printing does not start due to an error writing to LPT1.

Cause

Printer is not on

Printer cable not connected correctly

Printer cable fault

Another device is connected to LPT1

Switching device or external buffer fault

Print spool is not operating correctly

Solution

Check the power cord

Make sure the printer is plugged in to a power outlet.

Check the parallel cable

Make sure the parallel cable is securely fastened to the computer and the printer. See the Quick Start Guide for details.

Try to use another printer cable

Make sure the cable is an IEEE 1284-compatible parallel interface cable.

Check the LPT1 port

Make sure the printer is connected to LPT1.

Check the switching device or external buffer

Disconnect the switching device or external buffer and print with the printer connected directly to the computer.

If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier.

Change the spool setting

Open the printer Properties dialog box. On the Details tab, click Spool Settings and then select “Print directly to the printer.”

5-6 Troubleshooting

Chapter 5

Cause Solution

Printer port LPT1: fault

Check the status of the printer port LPT1

Click on Start, Settings, and Control Panel. Double-click on the System icon. On the Device Manager tab, doubleclick Ports (COM & LPT). Double-click Canon BJ LPT

Printer Port (LPT1). The Device status should read “This device is working properly.”

Installed printer driver not operating correctly

Remove the installed BJ printer driver and then install the printer driver again

To uninstall the printer driver, click Start and select

Programs. Then select BJ Printer and click Uninstall.

Follow the on-screen instructions. For details about installing the printer driver, see the Quick Start Guide.

A Windows Printing

System (WPS) driver is installed on the computer

Change the WPS driver port setting to FILE or delete the WPS driver

To change the port setting, open the WPS Driver

Properties window. In the Details tab, select FILE in the

“Print to Port” setting.

To delete the WPS driver, click Start and select

Programs. Then select Windows Printing System and click Uninstaller. Follow the on-screen instructions.

To continue using the WPS printer, install a second parallel port.

Chapter 5

Troubleshooting 5-7

Printing does not start due to an application error or General Protection Fault.

Cause Solution

Printing from a

Change applications

Windows 3.1 application A Windows 3.1 application installed on a Windows 98 or

Windows 95 system may cause this problem. Print from a Windows 98 or Windows 95 software application.

Multiple software applications running

Quit other programs

Quit any other application programs you are running and try printing again.

Sufficient memory not available for the software application

Check your memory

Refer to the manual for your software application and check that the required amount of memory is allocated to the application.

Sufficient space not available on hard disk

Internal file or application software problem

If there is not enough memory installed, install more memory. Refer to the documentation for your computer for information on installing additional memory.

Delete any unnecessary files to make more space available

Rebuild the document and print it again

If there is no problem with the new document, the original file was probably faulty. If the same problem occurs with the new file, call the Canon Customer Care

Center for help.

5-8 Troubleshooting

Chapter 5

Cause

Installed printer driver not operating correctly

Solution

Reinstall the printer driver

Remove the installed BJ printer driver and then install the printer driver again.

To uninstall the printer driver, click Start and select

Programs. Then select BJ Printer and click Uninstall.

Follow the on-screen instructions.

Print Job Will Not Start

Cause Solution

The power cord is disconnected from the power outlet

No power is coming from the power outlet

Check your power cord

Check that the power cord is securely connected to the power outlet.

Check the outlet

Check that power is coming from the power outlet.

The printer and the computer are not properly connected with the printer cable

Check your cables

Connect the power cord and the printer cable securely.

For details, see the Quick Start Guide.

A large-sized document,

Wait awhile until printing starts

such as a photograph or Data transfer takes longer with large-sized documents.

graphics, is being printed

The printer driver being

Make sure the BJC-1000 driver is selected

used is not the BJC-1000 Check the printer name in the Print dialog box of the printer driver application software, and select BJC-1000.

The printer port is not set correctly

Check the port setting

If the printer and the computer are connected directly with a cable, set the “Print to following port:” setting in the printer driver setup screen to LPT1.

The computer printer port is set to ECP

Check the ECP setting

Delete the computer ECP mode and try printing again.

Chapter 5

Troubleshooting 5-9

Printing Halts

Cause Solution

The print job may be a

Check the printer operation

finely detailed photograph The printer requires more time to process a finely or illustration detailed illustration or photograph.

Printout Is Unsatisfactory

Printout faint or colors are wrong

Cause Solution

Print head nozzles in the

Print a Nozzle Check Pattern

BJ cartridge are clogged Check the status of the print heads (see page 4-5). Clean or the ink has run out the print head (see page 4-7). Replace the BJ cartridge if necessary (see page 4-11).

Protective cap or tape have been reattached to the BJ cartridge

Remove the protective cap and tape

Install the BJ cartridge again (see page 4-11) and clean the print head (see page 4-7).

Not printing on correct

Reload the print media

side of the media Make sure that you load the media with the correct print side up.

The last part of print job is not printing

Cause Solution

Paper used for printing

Specify the paper size you are using in the driver

differs from the paper

Page Size setting (on the Paper tab)

paper size specified in If your software application allows you to specify the the software application paper size in the page setup, ensure that the Page Size and printer driver settings in the software application and the printer driver are the same.

Parallel cable not connected correctly

Check the parallel cable

Make sure the parallel cable is securely fastened to the computer and the printer. For details, see the Quick Start

Guide.

5-10 Troubleshooting

Chapter 5

Cause Solution

Printer cable fault

Switching device or external buffer fault

Try to use another printer cable

Make sure the cable is an IEEE 1284-compatible parallel interface cable.

Disconnect the switching device or external buffer

Print with the printer directly connected to the computer.

If you can then print normally, the fault is probably in the switching device or external buffer. Consult the switching device or external buffer supplier.

Windows Printing System

Change the WPS driver port setting to FILE or

(WPS) driver is installed

delete the WPS driver

on the computer. You To change the port setting, open the WPS Driver may not be able to print Properties window. In the Details tab, select FILE in correctly with a WPS printer driver installed on your computer.

the “Print to Port” setting.

To delete the WPS driver, select Programs from the

Windows Start menu. Then select Windows Printing

System and click Uninstaller. Follow the on-screen instructions.

Printed and on-screen colors do not match

The color reproduction methods used by monitors differ from those used by printers.

In addition, the printed color tones may not perfectly match those on the monitor because the colors vary depending on the circumstances in which the monitor is viewed and the monitor’s color calibration settings. For example, objects that appear blue on the screen are printed purple, and objects that appear pale green on the screen are printed dark green. However, if the differences are extreme, check the items below.

Cause Solution

Print head nozzles in the BJ cartridge are clogged or the ink has run out

Print a Nozzle Check Pattern

Check the status of the print heads (see page 4-5). Clean the print head (see page 4-7). Replace the BJ cartridge if necessary (see page 4-11).

Printer driver settings are

Check the printer driver settings

not correct To print a photo, select the correct print media icon for the document you are printing (such as SuperPhoto).

Check also that the BJ cartridge and Media Type settings match the BJ cartridge and media you are actually using.

Chapter 5

Troubleshooting 5-11

Printed pages curled/warped/wrinkled

Cause

Excess ink is being absorbed by the paper

Print density is set too high

Solution

Check your media type

If you are printing on very thin paper, try a different paper type. Print on special print media such as High

Resolution Paper or Glossy Photo Paper.

Reduce the print intensity in the printer driver

To change this setting, open the Printer Properties dialog box. On the Main tab, click the Advanced button and then click the Color tab. Move the intensity slider to the left to lower the print intensity.

5-12 Troubleshooting

Chapter 5

Clearing Paper Jams

Remove the jammed paper.

❍ Gently pull the paper out with one hand while holding down the printer with the other hand.

Chapter 5

❍ If the paper tears off inside the printer, unplug the printer.

Then open the front cover and remove the paper left inside the printer.

N

If you are printing high density graphics when a paper jam occurs, feed at least two sheets of paper through the printer to clean the rollers.

Reload paper.

❍ Reload the stack of paper and press the purple button.

Troubleshooting 5-13

Using the Purple Button

You use the purple button on top of the printer to perform these functions:

❍ To resume printing after correcting a printer problem, press the purple button once.

❍ To print the Nozzle Check Pattern, press the purple button twice.

❍ To reset the printer (print data will be erased), hold down the purple button for at least two seconds and then release it. The printer is restarted and the print head is cleaned.

N

The purple button is not a power button. The printer does not have a power button. The power comes on when the power cord is connected to the power outlet.

5-14 Troubleshooting

Chapter 5

Specifications

A

Printing Specifications

Printing Method

Bubble Jet ink on-demand

Printing Resolution

720 (vertical)

×

360 (horizontal) dpi (maximum)

Print Speed

BC-05 Color

BJ Cartridge

Draft mode—up to 0.6 ppm

Standard mode—up to 0.46 ppm

BC-02 Black

BJ Cartridge

Print Direction

Bi-directional

Print Width

Maximum

Draft mode—up to 4 ppm

Standard mode—up to 3.1 ppm

8.0 inches (203.2 mm) maximum

Paper Handling

Automatic feed

Paper Weight

17 to 24 lb (64 to 105 g/m

2

)

Appendix A

Specifications A-1

Sheet Feeder Capacity – Auto Feed Only

Plain paper

(20 lb or 75 g/m

2

)

Glossy photo paper

Banner paper

Brilliant white paper

High resolution paper

T-shirt transfers

Greeting cards

Glossy photo cards

Bubble Jet paper

Fabric sheets

Transparencies

Back print film

High Gloss Film

Envelopes

Approx. 50 sheets (10 sheets when legal size is selected)

1 sheet

1 sheet (2 to 6 sheets long)

Approx. 50 sheets

38 sheets

1 sheet

1 card

10 cards

Approx. 50 sheets

1 sheet

20 sheets

10 sheets

1 sheet

5 envelopes (U.S. Commercial number 10 or European DL)

Paper Size

in

×

14 in

A5 mm

148 mm

×

210 mm

B5

Banner

182 mm

×

257 mm

8.5 in

×

11 in sheets; maximum length 66 in (1676 mm)

U.S. Commercial number 10 envelope 9.5 in

×

4.12 in

European DL envelope 220 mm

×

110 mm

Canon envelope 4 in

×

6 in

Custom

Width

Height

3.94 in to 9.50 in (100 mm to 241 mm)

3.94 in to 23 in (100 mm to 584 mm)

A-2 Specifications

Appendix A

Media Type

Glossy photo paper

Banner paper

Brilliant white paper

High resolution paper

T-shirt transfers

Greeting cards

Glossy photo cards

Bubble Jet paper

Fabric sheets

Transparencies

Back print film

High gloss film

Envelopes

Recommended

Canon Glossy Photo Paper

Canon Banner Paper

Canon Brilliant White Paper

Canon High Resolution Paper

Canon T-Shirt Transfers

Canon Greeting Cards

Canon Glossy Photo Cards

Canon Bubble Jet Paper (water-resistant)

Fabric Sheets for Canon Bubble Jet printers

Canon Transparencies

Canon Back Print Film

Canon High Gloss Film

U.S. Commercial number 10, Canon envelopes, or European DL

Printable Area

The printable area includes the recommended printing area and the actual printable area.

Recommended Printing Area

Canon recommends that you print within this area.

Printable Area

The area in which it is possible to print. However, printing in this area can adversely affect the print quality or the paper feed precision.

Letter and Legal

Printable Area (width x length)

Letter

Legal

8 in

×

10.6 in

8 in

×

13.6 in

Appendix A

Specifications A-3

A5, A4, B5

Printable Area (width x length)

A5

A4

B5

141.2 mm

×

200.0 mm

203.2

×

287.0 mm

175.2

×

247.0 mm

Fabric Sheets

Printable Area (width x length)

Fabric Sheet

A4: 203.2 mm

×

287.0 mm

Letter: 8 in

×

10.6 in

Glossy Photo Card

Printable Area (width x length)

Glossy Photo Card

109.4 mm

×

159.9 mm

A-4 Specifications

Appendix A

Appendix A

U.S. Commercial No. 10 Envelope

Printable Area (width x length)

U.S. Commercial #10

9.5 in

×

4.125 in

European DL Envelope

Printable Area (width x length)

European DL

220 mm

×

110 mm

Banner Paper

The shaded portions of the drawing below illustrate the maximum recommended printing area of Banner Paper.

Printable Area (width x length)

Letter size: 8 in

×

65.88 in

A4 size: 203.2 mm

×

1779.0 mm

Specifications A-5

BJ Cartridges

BC-02 Black BJ Cartridge

Print head

Ink color

Cartridge yield

64 nozzles

Black

Approx. 500 sheets (1500 characters per page, normal text)

BC-05 Color BJ Cartridge

Print head

Print head life

16 nozzles for each color (cyan, magenta, yellow)

Approximately 200 sheets at 7.5% coverage per color

BC-06 Photo BJ Cartridge

Print head

Ink color

Cartridge yield

16 nozzles per color

Black, cyan, magenta

Approximately 45 sheets at 7.5% coverage per color

BC-09F Neon BJ Cartridge

Print head

Ink color

Cartridge yield

16 nozzles per color

Cyan, fluorescent magenta, fluorescent yellow

Approximately 100 pages at 7.5% coverage per color

A-6 Specifications

Appendix A

General

Interface

IEEE 1284-compatible parallel interface

Acoustic Noise Level

Approx. 45 dB(A) per ISO 9296

Operating Environment

Temperature

Humidity

41° F to 95° F (5° C to 35° C)

10% to 90% RH (no condensation)

Storing Environment

Temperature

Humidity

Power Source

USA/Canada

32° F to 95° F (0° C to 35° C)

5% to 90% RH (no condensation)

AC 120V, 60 Hz

Power Consumption

Printing

Standby

Off

35 watts

5.5 watts

3.2 watts

Dimensions

14.1 in W

×

7.0 in D

×

6.4 in H

(without paper support attached)

Weight

Approx. 4.9 lb

Appendix A

Specifications A-7

A-8 Specifications

Appendix A

Installing the Printer Driver for Windows 3.1

B

This appendix describes how you install the BJC-1000 Series Printer

Driver for Windows 3.1. If you are using Windows 98 or Windows 95, see the Quick Start Guide.

Start up your system.

❍ Turn on your printer, and then turn on your computer.

Make sure

Windows 3.1

starts.

❍ Insert the Canon Creative CD into your CD drive.

❍ From Program Manager, select Run in the File menu.

Appendix B

Installing the Printer Driver for Windows 3.1

B-1

Specify the

Setup program.

❍ When you see this screen:

Type

D:\SETUP

(where

D: is your CD drive… most CD drives are

D: or

E:

). Then click OK.

Follow the on-screen instructions.

❍ Select

BJC-1000 Series from the list of printers.

❍ Be sure to wait for Windows to complete each operation.

❍ When complete, restart Windows.

B-2 Installing the Printer Driver for Windows 3.1

Appendix B

Glossary

G

Glossary

Automatic feed

Refers to one way in which paper can be fed into the printer when the sheet feeder is used.

BJ cartridge

The printing mechanism that contains the print head unit and ink.

Bubble Jet printer

An ink-jet type printer that heats the ink to a boiling point in a nozzle to form a bubble. When the bubble expands, there is no room left in the nozzle for the ink and the ink is projected onto paper.

CMYK

Acronym for cyan, magenta, yellow, and black; the four colors used in the standard color model of the printing industry. Refers to a method of specifying color using CMYK color values. (K is used for black because

B is used to represent blue in RGB.)

Composite black

The black color formed by mixing cyan, magenta, and yellow ink so that they appear almost black on a printout.

cpi

Characters per inch. A unit of measurement relevant to a fixed-space font. Because all characters have the same width, you can calculate the number of characters printed per inch.

cpl

Characters per line. A unit of measurement that indicates the number of characters printed per line.

cps

Characters per second. A unit of measurement that indicates the printer’s speed.

dB(A)

Stands for decibel level (a decibel being a unit of measurement for the intensity of the sound coming from the printer), adjusted for background noise.

G-1

G-2

dpi

Dots per inch. A unit of measurement for indicating a printer’s resolution. Your printer can produce a resolution up to 720

×

360 dpi.

Font

A complete set of characters of the same size and style; a particular implementation of a typeface. For example, 12-point, Courier bold.

Form feed

A printer function that automatically ejects the current page and advances the printer to the top of the next page.

Grayscale

Representing color in black and white as a result of different intensities of color. Different colors and intensities of colors appear as different shades of gray.

Halftone

Using this method, the printer produces shades of gray or of colors by mapping dots to be printed. For color printing, different colored dots of ink are placed closely together to create illusions of other colors.

Hue

A color in the color spectrum. Examples are red, green, and violet.

Ink Cartridge Storage Box

A box for storing a BJ cartridge. A BJ cartridge removed from the printer must be stored inside this storage box to prevent the print head of the cartridge from drying and clogging.

Intensity

The amount of color. More intense or more saturated colors are more pure. Less intense or less saturated colors are less vivid.

Interface

The connection between two devices that makes it possible for them to communicate with each other. This printer features a parallel interface, which makes it compatible with IBM and similar personal computers.

Landscape orientation

Refers to printing across the length of the page (as opposed to portrait orientation printing across the width of the page). The term landscape is derived from pictures of the landscape, which are usually horizontal in format.

lpi

Lines per inch. The measurement used in describing the number of lines that will print within one vertical inch. Most printing is done in 6 or 8 lpi.

Glossary

Glossary

Manual feed

A method of feeding paper to the printer one sheet at a time.

Noise level

See dB(A).

Page orientation

Refers to the direction of print on the page. Printing across the width of a page is called portrait orientation. Printing across the length of a page is called landscape orientation.

Paper thickness lever

The green lever located inside the printer, which you adjust as necessary to accommodate different BJ Cartridges, paper thicknesses, and graphics densities.

Parallel interface

An interface that transmits multiple bits simultaneously (usually in onebyte segments). Your printer has a built-in, Centronics-type parallel interface with bidirectional capability. See also Interface.

Pitch

Refers to the number of characters per inch that can be composed using a fixed space font.

Platen

Printer component that holds the paper in position during ink transfer.

Point size

Character height is defined in points; one point is 1/72 inch. For instance, this text is printed using a 10-point font.

Portrait orientation

Refers to printing across the width of the page (letter style). This is the opposite of landscape orientation, which is printing across the length of the page.

Print head

The printing mechanism that contains print nozzles and ejects the ink for printing.

Print head capping

An automatic protection function that prevents the print head unit and ink cartridges from drying out or becoming clogged with dust.

G-3

G-4

Printable area

The area of a sheet of paper on which a printer can reproduce text or graphics (the printing area is smaller than the paper). On this printer, the printing area varies depending on the type of paper being used.

Printer driver

Software that sends printing instructions to a printer. The printer driver keeps track of the attributes of a printer and the codes the program must send to access those attributes.

RAM

Random Access Memory. Printer memory that is used for temporary storage of information you want to print and downloaded fonts.

Resolution

The density of dots for any given output device. Expressed in terms of dots per inch (dpi). Low resolution causes font characters and graphics to have a jagged appearance. Higher resolution means smoother curves and angles as well as a better match to traditional typeface designs.

Resolution values are represented by horizontal data and vertical data, for example, 360

×

360 dpi. This printer can produce output with resolutions up to 720

×

360 dpi precision.

RGB

An acronym for Red, Green, and Blue; the three primary colors used in the additive process to form a wide spectrum of colors.

Smoothing mode

A printer mode that refines your printout by polishing away jagged edges and ragged stair-stepping curves of characters and graphics.

Subtractive colors

The three primary colors (cyan, yellow, and magenta); when combined through a subtractive process give a spectrum of colors.

True black

Contrary to composite black, true black color on a printout is obtained with the use of black ink.

TrueType font

The scalable font technology built into Microsoft Windows 3.1. It offers you the same font images both on computer displays and printer outputs.

Glossary

Index

I

486 PC processor: 1-4

A

A5, A4, B5, printable area: A-4

Accessories: 1-2–4

Acoustic noise level: A-7

Advanced button: 2-7

Application error: 5-8

Authorized Service Facility: 1-6

Auto feed guidelines: 3-10

Auto setting: 2-12

Automatic feed: A-1–2

Automatically feeding paper: 3-8–10

B

Back Print Film: 1-4, 3-4, 3-7, 3-15–17,

A-2

Background printing features: 2-9

Backlighting device: 3-4

Banner Paper: 1-3, 3-2, 3-7, 3-23–27,

A-2 printable area: A-5 printing: 2-8, 3-23–27

Basic problems: 5-2

BBS: 1-5, 5-1

BC-02 Black BJ Cartridge: 1-2, 2-12,

4-8, A-1, A-6

BC-05 Color BJ Cartridge: 1-2, 2-12,

3-2, 4-8, A-1, A-6

BC-06 Photo BJ Cartridge: 1-2–3, 2-12,

3-2–3, 4-8, A-6

BC-09F Neon BJ Cartridge: 1-2, 2-12,

4-8, A-6

Bi-directional cable: 1-4, A-7 printing: A-1

BJ Background Monitor: 2-14–15

BJ Backgrounder: 2-14, 2-16

BJ cartridge holder: 4-2

BJ cartridge(s): 1-2, 4-8 capping: 4-15 guidelines: 4-8–10 maintenance: 4-9–10 replacing: 4-11–16 setting, printer driver: 2-7 specifications: A-6 storage box: 4-10, 4-12, 4-16 storing: 4-16 yield: A-6

BJ Printer Status Monitor: 2-10, 2-14,

2-16–17, 5-3

Black only output: 4-8

Borders: 2-9

Brilliant White Paper: 1-3, 3-3, 3-7, A-2

Bubble Jet Paper: 1-3, 3-3, 3-7, A-2

Bubble Jet print head: 1-2

Bulletin Board Service: 1-5, 5-1

Button, purple: 4-6, 5-13–14

C

Camera setting: 2-12

Canadian Radio Interference

Regulations: FCC-1

Cannot install printer driver: 5-4

Index

I-1

Canon

Authorized Service Facility: 1-6

Bulletin Board Service: 1-5, 5-1

Canada: 1-5

Creative: 1-4

Customer Care Center: 1-5, 5-1 dealer: 1-2, 1-5 engineers: 1-3 , 4-9

Fax Retrieval System: 1-5, 5-1 help: 1-5, 5-1

Referral Service: 1-2

Specialty Papers: 1-3, 3-1–5, A-2

Capping, BJ cartridges: 4-15

Cartridge yield: A-6

CD ROM drive: 1-4 problem: 5-4

Centronics-compatible cable: 1-4, A-7

Cleaning sheet, High Resolution Paper:

3-17–19

Cleaning print heads: 4-7 printer: 4-3–5

Clearing paper jams: 5-13

Collating copies: 2-9

Color adjustment: 2-13, 2-18 output: 4-8 settings: 2-7 versus print speed: 2-17–19

Color tab, printer driver: 2-13

Colors do not match: 5-11 wrong: 5-10

COM10 envelopes: 3-11, A-5

Computer, processor: 1-4, 2-19

Contrast, adjusting: 2-13

Conventions, documentation: iii

Copies: 2-9

Customer Care Center: 1-5, 5-1

Customer support: 1-5, 5-1

Customizing, print mode: 2-13–14

D

Details tab, printer driver: 2-6

Diffusion: 2-13 halftones: 2-18

Dimensions, printer: A-7

DL envelopes: 3-11, A-5

Document, printing: 2-2

Documentation: iii dpi: A-1

Draft mode: 2-19, A-1 setting: 2-12

E

Envelopes: 3-6–7, A-2 preparing: 3-14 printable area: A-5 printing: 3-11–14

Error messages: 5-6–8 writing to LPT1: 5-6

European DL envelopes: 3-11, A-5

External buffer: 5-6, 5-11

F

Fabric Sheets: 1-4, 3-3, 3-6–7, 3-15,

3-20–22, A-2 drying: 3-22 printable area: A-4 printing: 3-20–22

Faint printout: 5-10

Fanning paper: 3-9

Fax Retrieval System: 1-5, 5-1

FCC regulations: FCC-1

Features tab, printer driver: 2-9

Feeding paper, automatically: 3-8–10

Fluorescent colors: 4-8

Fluorescent lamp: 4-3

I-2

Index

G

General protection fault: 5-8 specifications: A-7 tab, printer driver: 2-5

Glossary: G-1–4

Glossy Photo Cards: 1-3, 3-3, 3-7,

3-29–30, A-2 printable area: A-4

Glossy Photo Paper: 1-3, 3-2, 3-7, 3-15,

3-27–28, A-2

Graph paper: 3-5

Graphic stamps: 2-9

Graphics setting: 2-12

Grayscale setting: 2-7

Greeting Cards: 1-3, 3-3, 3-7, A-2

Guidelines auto feed: 3-10

BJ cartridges: 4-8–10 paper: 3-5 printer: 4-1–2 specialty paper: 3-15–30

H

Halftones: 2-13, 2-18

Halftoning: 2-13

Hard disk space: 1-4

Hardware requirements: 1-4

Heavier-weight print media: 3-6–7

High Gloss Film: 1-4, 3-4, 3-7, A-2

High Resolution Paper: 1-3, 3-3, 3-7,

3-17–19, A-2 cleaning sheet: 3-17–19 print jobs: 2-12

Home position: 4-2, 4-15

Humidity: 3-15, A-7

I

IBM PC computer: 1-4

IEEE 1284-compliant: 1-4, A-7

Image data correction: 2-13

Ink: 1-2–3, 4-9 color: A-6

Ink Cartridge Storage Box: 4-10, 4-12,

4-16

Installing printer driver, Windows 3.1:

B-1–2

Intensity, print: 2-13

Interface: A-7

J

Jams, paper: 5-13

L

Legal, printable area: A-3

Letter, printable area: A-3

Limit mark: 3-10

Limited warranty: 1-3, 1-6, 4-9, 5-2

Loading paper: 3-7–11

Loading Support Sheet B: 3-27–28

Luminosity: 2-13

M

Main tab, printer driver: 2-7, 2-11

Maintaining

BJ cartridges: 4-9–10 printer: 4-1–20

Maintenance tab, printer driver: 2-10

Margins: A-3–5

Media setting: 2-7

Media type: 2-13, 2-19, 3-7 recommended: A-3

Index

I-3

Memory: 1-4, 2-19

Microsoft Windows: 1-4

See also Windows

Mirror image printing: 3-4

Multiple copies: 2-9

N

Nozzle Check Pattern: 2-10, 4-5–7

O

On-line help: 2-11 support: 1-5, 5-1

Operating environment: A-7

P

Page layout: 2-8–9

Paper does not feed: 5-5 fanning: 3-9 guidelines: 3-5 handling: 3-1–30, A-1 jams, clearing: 5-13 loading: 3-7–11 orientation: 2-8 settings, printer driver: 2-7 weight: A-1

Paper feed limit: 3-7 method: 2-13 problems: 5-5

Paper guide: 3-9, 3-14

Paper size: A-2 setting, printer driver: 2-8

Paper support: 3-8

Paper tab, printer driver: 2-8

Paper thickness lever: 3-6–7, 3-12, 3-24

Paper types recommended: A-3 selecting: 3-2–6

Parallel cable: 1-4, 5-6, A-7 problems: 5-6, 5-9

Pentium processor: 1-4

Photo quality output: 4-8 setting, printer driver: 2-12

Plain paper: 2-19, 3-2, 3-6–7, A-2 print jobs: 2-12

Port settings: 2-6, 5-6–7, 5-9, 5-11

Power consumption: A-7 cord: 4-2, 5-6, 5-9 source: A-7

Print density: 3-5 direction: A-1 intensity: 2-13 quality: 2-7 setup: 2-2 speed: A-1

Print head: 4-10, A-6 cleaning: 2-10, 4-7 life: A-6

Print job executing: 2-14 last part not printing: 5-10 will not start: 5-9

Print Manager, Windows 3.1: 2-18

Print mode: 2-7 customizing: 2-13–14 saving: 2-14 settings, recommended: 2-11–12

Printable area: A-3–5 envelopes: A-5 recommended: A-3–5

Printed pages, curled/warped/wrinkled:

5-12

I-4

Index

Printer cleaning: 4-3–5 guidelines: 4-2 maintaining: 4-1–21 port: 2-6 problem, identifying: 5-1–2 servicing: 1-6 settings: 3-7 setup: 2-3–4 stands: 4-2 transporting: 4-17–20 using with Windows: 2-1–19

Printer driver help: 2-3 using: 2-1, 2-3

Windows 3.1: B-1–2

Printing banner paper: 3-23–27 borders: 2-9 document: 2-2 envelopes: 3-11–14

Fabric Sheet: 3-20–22 features: 2-8 halts: 5-10 method: A-1 resolution: A-1 specifications: A-1–3 speed versus color: 2-17–19 test page: 2-10, 4-5–6

Printing options: 2-4–9 specifying: 2-11

Printout faint: 5-10 unsatisfactory: 5-10–12

Problems, basic: 5-2

Processor, computer: 1-4, 2-19

Properties, Windows: 2-3

Purple button: 4-6, 5-13–14

Q

Quality tab, printer driver: 2-13, 2-18

Index

R

RAM: 1-4, 2-19

Recommended print mode settings:

2-11–12

Replacing, BJ cartridge: 4-11–16

Reverse order printing: 2-9

Roller cleaning: 2-10, 3-17–19

S

Sales receipt: 1-6

Save tab, printer driver: 2-14

Saving, print modes: 2-14

Scaled printing: 2-8

Serial number, printer: 5-1–2

Servicing, printer: 1-6

Sheet feeder: 3-9, 3-14 capacity: A-2

Smoothing image data: 2-13

Smudge resistant: 3-10

Software requirements: 1-4

Specialty papers: 1-3, 3-1–5, 3-7, A-2 guidelines: 3-15–30

Specifications: A-1–7

Spilled ink: 4-9

Spool settings: 2-6, 5-6

Stamps, adding: 2-9

Standard mode: A-1

Storage box, BJ cartridges: 4-10, 4-12,

4-16

Storing

BJ cartridge: 4-16 environment: A-7

SuperPhoto setting: 2-12

Supplies: 1-2–4

Support, Canon: 1-5, 5-1

Swap file, Windows 3.1: 2-18

Switching device: 5-6, 5-11

System memory: 1-4, 2-19

I-5

T

Tabs, Windows: 2-5–11

Technical support: 1-5, 5-1

Temperature: 3-15, A-7

Test page, printing: 4-5–6

Test Prints option: 2-10, 4-6

Text setting: 2-12

Thick paper: 3-5

Timeout settings: 2-6

Transparencies: 1-4, 3-4, 3-7, 3-15, A-2

Transporting, printer: 4-17–20

Troubleshooting: 5-1–14

T-Shirt Transfers: 1-3, 3-3, 3-7, A-2

U

U.S. Commercial number 10 envelopes:

3-11, A-5

Uncurling, back print film: 3-16–17

Unsatisfactory printout: 5-10–12

Using printer driver: 2-1 purple button: 5-14

W

Warranty: 1-3, 1-6, 4-9, 5-2

Weight, printer: A-7

Windows: 1-4 printer setup: 2-3–4 tabs: 2-5–11 using printer: 2-1–19

Windows 3.1: 2-4

Print Manager: 2-18 printer driver, installing: B-1–2 swap file: 2-18

Windows 98/95: 2-3

World Wide Web: 1-5–6, 5-1

WPS driver: 5-7, 5-11

I-6

Index

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