Panasonic | С2 | Operating instructions | Panasonic Toughbook C2

OPERATING INSTRUCTIONS
Personal Computer
Model No.
CF-C2 series
Introduction ............................................................... 11
Description of Parts .................................................. 13
First-time Operation .................................................. 17
Turning On / Turning Off ........................................... 21
Useful Information
Handling and Maintenance ....................................... 22
Installing Software .................................................... 27
Troubleshooting
Troubleshooting (Basic) ............................................ 31
Getting Started
Getting Started
Useful Information
Safety Precautions ..................................................... 2
Regulatory Information ............................................... 6
Troubleshooting
Read Me First
Read Me First
Contents
LIMITED USE LICENSE AGREEMENT ................... 36
Specifications ........................................................... 37
Standard Limited Warranty ....................................... 41
Please read these instructions carefully before using this product, and save this manual for future use.
Appendix
Appendix
Safety Precautions
To reduce the risk of injury, loss of life, electric shock, fire,
malfunction, and damage to equipment or property, always observe the following safety precautions.
Explanation of symbol word panels
The following symbol word panels are used to classify
and describe the level of hazard, injury, and property
damage caused when the denotation is disregarded and
improper use is performed.
DANGER
Read Me First
Denotes a potential hazard that will result in serious
injury or death.
WARNING
Denotes a potential hazard that could result in serious
injury or death.
CAUTION
Denotes a hazard that could result in minor injury.
NOTICE
Denotes a hazard that could result in property damage.
The following symbols are used to classify and describe
the type of instructions to be observed.
These symbols are used to alert users to a specific operating procedure that must not be performed.
This symbol is used to alert users to a specific
operating procedure that must be followed in
order to operate the unit safety.
DANGER
Precautions on the Battery Pack
Do Not Throw the Battery Pack into a Fire or
Expose It to Excessive Heat
Generation of heat, ignition or rupture may result.
Do Not Insert Sharp Objects Into the Battery
Pack, Disassemble, or Modify It
Electrolyte leakage, generation of heat, ignition
or rupture may result.
Do Not Short the Positive (+) and Negative (-)
Contacts
Generation of heat, ignition or rupture may result.
• Do not place the battery pack together with
articles such as necklaces or hairpins when
carrying or storing.
Avoid Extreme Heat (Near the Fire, in Direct
Sunlight, for Example)
Electrolyte leakage, generation of heat, ignition
or rupture may result.
Do Not Apply Shocks to the Product by Dropping It, Applying Strong Pressure to It, etc.
Electrolyte leakage, generation of heat, ignition
or rupture of the battery may result.
• If this product is subjected to a strong impact,
stop using it immediately.
Do Not Charge the Battery Using Methods
Other Than Those Specified
If the battery is not charged using one of the
specified methods, electrolyte leakage, generation of heat, ignition or rupture may result.
When the Battery Pack Has Deteriorated, Replace It With a New One
Continued use of a damaged battery pack may
result in heat generation, ignition or battery rupture.
Do Not Use with Any Other Product
The battery pack is rechargeable and was intended for the specified product. If it is used with
a product other than the one for which it was
designed, electrolyte leakage, generation of heat,
ignition or rupture may result.
Do Not Use This Product with a Battery Pack
Other Than the One Specified
Use only the specified battery pack ( page 17)
with your product. Use of battery packs other
than those manufactured and supplied by Panasonic may present a safety hazard (generation of
heat, ignition or rupture).
2
Precautions on the Built-in Bridge Battery
(for disposal)
Handling This Computer
Do Not Disassemble the Computer Except
When Disposing of It
Generation of heat, ignition or rupture of the builtin bridge battery may result.
Handling the Built-in Bridge Battery
Do Not Charge
Generation of heat, ignition or rupture may result.
Do Not Use With Any Other Product
Generation of heat, ignition or rupture may result.
Do Not Throw the Battery Into a Fire or Expose It to Excessive Heat
Generation of heat, ignition or rupture may result.
Avoid Extreme Heat (Near the Fire, In Direct
Sunlight, for Example)
Generation of heat, ignition or rupture may result.
Do Not Short the Positive (+) and Negative (-)
Contacts
Generation of heat, ignition or rupture may result.
Do Not Insert Sharp Objects Into the Battery,
Disassemble, or Modify It
Generation of heat, ignition or rupture may result.
Do Not Apply Shocks to the Computer by
Dropping It, Applying Strong Pressure to It,
etc.
Generation of heat, ignition or rupture may result.
WARNING
Precautions on the Built-in Bridge Battery
Do Not Charge the Battery Using Methods
Other Than Those Specified
If the battery is not charged using one of the
specified methods, electrolyte leakage, generation of heat, ignition or rupture of the battery may
result.
Do Not Throw the Product Into a Fire or Expose It to Excessive Heat
Generation of heat, ignition or rupture of the battery may result.
Avoid Extreme Heat (Near the Fire, In Direct
Sunlight, for Example)
Electrolyte leakage, generation of heat, ignition
or rupture of the battery may result.
Do Not Insert Sharp Objects Into the Battery
or Shocks, Disassemble, or Modify It
Electrolyte leakage, generation of heat, ignition
or rupture of the battery may result.
Do Not Apply Shocks to the Product by Dropping It, Applying Strong Pressure to It, etc
Electrolyte leakage, generation of heat, ignition
or rupture of the battery may result.
• If this product is subjected to a strong impact,
stop using it immediately.
When the Battery Has Deteriorated, Contact
Your Technical Support Office to Replace the
Battery
Continued use of a damaged battery may result
in heat generation, ignition or battery rupture.
WARNING
Read Me First
DANGER
If a Malfunction or Trouble Occurs, Immediately Stop Use
If a Malfunction Occurs, Immediately Unplug
the AC Plug and the Battery Pack
• This product is damaged
• Foreign object inside this product
• Smoke emitted
• Unusual smell emitted
• Unusually hot
Continuing to use this product while any of the
above conditions are present may result in fire or
electric shock
• If a malfunction or trouble occurs, immediately
turn the power off and unplug the AC plug,
and then remove the battery pack. Then contact your technical support office for repair.
Do Not Touch This Product in a Thunderstorm
If Connected with the AC Cable or Any Other
Cables
Electric shock may result.
Do Not Connect the AC Adaptor to a Power
Source Other Than a Standard Household AC
Outlet
Otherwise, a fire due to overheating may result.
Connecting to a DC/AC converter (inverter) may
damage the AC adaptor. On an airplane, only
connect the AC adaptor/charger to an AC outlet
specifically approved for such use.
Do Not Pull or Insert the AC Plug If Your
Hands Are Wet
Electric shock may result.
Clean Dust and Other Debris of the AC Plug
Regularly
If dust or other debris accumulates on the plug,
humidity, etc. may cause a defect in the insulation, which may result in a fire.
• Pull the plug, and wipe it with a dry cloth.
Pull the plug if the computer is not being used
for a long period of time.
3
Safety Precautions
WARNING
Insert the AC Plug Completely
If the plug is not inserted completely, fire due to
overheating or electric shock may result.
• Do not use a damaged plug or loose AC outlet.
Read Me First
Do Not Place Containers of Liquid or Metal
Objects on Top of This Product
If water or other liquid spills, or if paper clips,
coins, or foreign matter get inside this product,
fire or electric shock may result.
• If foreign matter has found its way inside, immediately turn the power off and unplug the
AC plug and remove the battery pack. Then
contact your technical support office.
Do Not Disassemble This Product
You may receive an electric shock, or foreign
matter may enter and result in a fire.
Do Not Turn the Volume Up to Loud When Using Headphones
Listening at high volumes that overstimulate the
ear for long periods of time may result in loss of
hearing.
Do Not Use with Exposing the Skin to This
Product for a Long Period of Time
Using this product with exposing the skin to the
heat source of this product or AC adaptor for a
long period of time can cause a low-temperature
burn.
Do Not Do Anything That May Damage the AC
Cord, the AC Plug, or the AC Adaptor
Do not damage or modify the cord, place it near
hot tools, bend, twist, or pull it forcefully, place
heavy objects on it, or bundle it tightly. Continuing to use a damaged cord may result in fire,
short circuit, or electric shock.
CAUTION
Do Not Place This Product on Unstable Surface
If balance is lost, this product may fall over or
drop, resulting in an injury.
Avoid Stacking
If balance is lost, this product may fall over or
drop, resulting in an injury.
Do Not Leave This Product in High Temperature Environment for a Long Period of Time
Leaving this product where it will be exposed to
extremely high temperatures such as near fire or
in direct sunlight may deform the cabinet and/or
cause trouble in the internal parts. Continued use
in such a resulting condition may lead to shortcircuiting or insulation defects, etc. which may in
turn lead to a fire or electric shocks.
4
Hold the Plug When Unplugging the AC Plug
Pulling on the cord may damage the cord, resulting in a fire or electric shock.
Do Not Move This Product While the AC Plug
Is Connected
The AC cord may be damaged, resulting in fire or
electric shock.
• If the AC cord is damaged, unplug the AC
plug immediately.
Use Only the Specified AC Adaptor With This
Product
Using an AC adaptor other than the one supplied
(supplied with the unit or one sold separately as
an accessory) may result in a fire.
Do Not Subject the AC Adaptor to Any Strong
Impact
Using the AC adaptor after a strong impact such
as being dropped may result in electric shock,
short circuit, or fire.
Take a Break of 10-15 Minutes Every Hour
Using this product for long periods of time may
have detrimental health effects on the eyes or
hands.
<Only for model with modem>
Use the Modem with a Regular Telephone
Line
Connection to an internal phone line (on-premise
switches) of a company or business office, etc.
or to a digital public phone or use in a country or
area not supported by the computer may result in
a fire or electric shocks.
Do Not Connect a Telephone Line, or a Network Cable Other Than the One Specified,
into the LAN Port
If the LAN port is connected to a network such as
the ones listed below, a fire or electric shock may
result.
• Networks other than 1000BASE-T, 100BASETX or 10BASE-T
• Phone lines (IP phone (Internet Protocol Telephone), Telephone lines, internal phone lines
(on-premise switches), digital public phones,
etc.)
Do Not Expose the Skin to This Product When
Using the Product In a Hot or Cold Environment
Burns, low-temperature burns or frostbite may
result.
• When it is necessary to expose the skin to this
product such as to scan a fingerprint, perform
the operation in the shortest time possible.
 Do not place the computer near a television or radio
receiver.
 Keep the computer away from magnets. Data stored
on the hard disk may be lost.
 This computer is not intended for the display of images for use in medical diagnosis.
 This computer is not intended for a use with connection of medical equipment for the purpose of medical
diagnosis.
 Panasonic shall not be liable for loss of data or other
incidental or consequential damages resulting from
the use of this product.
 Do not touch the terminals on the battery pack. The
battery pack may no longer function properly if the
contacts are dirty or damaged.
 Do not expose the battery pack to water, or allow it to
become wet.
 If the battery pack will not be used for a long period of
time (a month or more), charge or discharge (use) the
battery pack until the remaining battery level becomes
30% to 40% and store it in a cool, dry place.
 This computer prevents overcharging of the battery by
recharging only when the remaining power is less than
approx. 95% of capacity.
 The battery pack is not charged when the computer
is first purchased. Be sure to charge it before using it
for the first time. When the AC adaptor is connected to
the computer, charging begins automatically.
 Should the battery leak and the fluid get into your
eyes, do not rub your eyes. Immediately flush your
eyes with clear water and see a doctor for medical
treatment as soon as possible.
NOTE
 The battery pack may become warm during recharging or normal use. This is completely normal.
 Recharging will not commence if internal temperature
of the battery pack is outside of the allowable temperature range (0 °C to 50 °C). (
Reference Manual
“Battery Power”) Once the allowable range requirement is satisfied, charging begins automatically. Note
that the recharging time varies based on the usage
conditions. (Recharging takes longer than usual when
the temperature is 10 °C or below.)
 If the temperature is low, the operating time is shortened. Only use the computer within the allowable
temperature range.
 This computer has a high temperature mode function
that prevents the degradation of the battery in high
Reference Manual
temperature environments. (
“Battery Power”) A level corresponding to a 100%
charge for high temperature mode is approximately
equivalent to an 80% charge level for normal temperature mode.
 The battery pack is a consumable item. If the amount
of time the computer can be run by using a particular
battery pack becomes dramatically shorter and repeated recharging does not restore its performance,
the battery pack should be replaced with a new one.
 When transporting a spare battery inside a package,
briefcase, etc., it is recommended that it be placed in
a plastic bag so that its contacts are protected.
 Always power off the computer when it is not in use.
Leaving the computer on when the AC adaptor is not
connected will exhaust the remaining battery capacity.
 To minimize deterioration of the built-in bridge battery,
connect the computer to the AC adaptor and recharge
it for approximately 2 hours about once every year.
Read Me First
NOTICE
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR
AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1, MEDICAL
DEVICES OR ACCESSORIES*2, LIFE SUPPORT SYSTEMS OR OTHER EQUIPMENTS/DEVICES/SYSTEMS
THAT ARE INVOLVED WITH ENSURING HUMAN LIFE
OR SAFETY. PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE
OF THIS PRODUCT ARISING OUT OF THE FOREGOING USES.
*1
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include
Class2 Electronic Flight Bag (EFB) Systems and Class1 EFB
Systems when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft.
Class1 EFB Systems and 2 EFB Systems are defined by
FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36.
*2
As defined by the European Medical Device Directive (MDD)
93/42/EEC.
Panasonic cannot guarantee any specifications, technologies, reliability, safety (e.g. Flammability/Smoke/Toxicity/Radio Frequency Emission, etc) requirements related
to aviation standards that exceed the specifications of
our COTS (Commercial-Off-The-Shelf) products.
5
Regulatory Information
Important Safety Instructions When using your telephone equipment, basic safety precautions should
Read Me First
<Only for model with modem>
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near
a bath tub, wash bowl, kitchen sink or laundry tub, in a
wet basement or near a swimming pool.
2. Avoid using a telephone (other than a cordless type)
during an electrical storm. There may be a remote risk
of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the
vicinity of the leak.
4. Use only the power cord and batteries indicated in this
manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible special
disposal instructions.
SAVE THESE INSTRUCTIONS
19-E-1
Information to the User
<Only for model with wireless LAN/Bluetooth>
This product and your Health
This product, like other radio devices, emits radio frequency electromagnetic energy. The level of energy
emitted by this product however is far much less than the
electromagnetic energy emitted by wireless devices like
for example mobile phones.
Because this product operates within the guidelines found
in radio frequency safety standards and recommendations, we believe this product is safe for use by consumers. These standards and recommendations reflect the
consensus of the scientific community and result from
deliberations of panels and committees of scientists who
continually review and interpret the extensive research
literature.
In some situations or environments, the use of this product may be restricted by the proprietor of the building or
responsible representatives of the organization. These
situations may for example include:
 Using this product on board of airplanes, or
 In any other environment where the risk of interference
to other devices or services is perceived or identified
as harmful.
If you are uncertain of the policy that applies on the use
of wireless devices in a specific organization or environment (e.g. airports), you are encouraged to ask for authorization to use this product prior to turning on the product.
Regulatory Information
We are not responsible for any radio or television interference caused by unauthorized modification of this product.
The correction of interference caused by such unauthorized modification will be the responsibility of the user. We
and its authorized resellers or distributors are not liable
for damage or violation of government regulations that
may arise from failing to comply with these guidelines.
26-M-1
Regulations for Wireless LAN / Bluetooth
<Only for model with wireless LAN/Bluetooth>
Country / Region
6
802.11a
Austria, Belgium, Croatia, Cyprus,
Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece,
Hungary, Iceland, Ireland, Latvia,
Lithuania, Luxembourg, Macedonia,
Malta, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom
Restricted to indoor use.
Italy
Restricted to indoor use.
General authorization required if
used outside.
Turkey
Restricted to indoor use.
Prohibited within an 1 km radius
from the centre of the runway of the
airports.
Norway
Restricted to indoor use.
802.11b/g
Bluetooth
General authorization required if
used outside of own premises.
Prohibited within a 20 km radius
from the centre of Ny-Ålesund.
 The latest version of “ERC RECOMMENDATION 70-03” by European Radiocommunications Committee and the
regulation in Turkey.
 Use only the antenna specified by Panasonic.
 Confirm the latest information to the radio regulation authorities.
40-E-1
Lithium Battery
Lithium Battery!
This computer contains a lithium battery to enable the date, time, and other data to be stored. The battery should only
be exchanged by authorized service personnel.
Warning!
A risk of explosion from incorrect installation or misapplication may possibly occur.
Read Me First
15-E-1
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that used electrical
and electronic products and batteries should not be mixed with general household waste. For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable collection
points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.By
disposing of these products and batteries correctly, you will help to save valuable resources and prevent
any potential negative effects on human health and the environment which could otherwise arise from
inappropriate waste handling. For more information about collection and recycling of old products and batteries, please contact your local municipality, your waste disposal service or the point of sale where you
purchased the items. Penalties may be applicable for incorrect disposal of this waste, in accordance with
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further
information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard this product, please contact
your local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it complies with the requirement set by the Directive for the chemical involved.
53-E-1
CAUTION
Risk of Explosion if Battery is replaced by an Incorrect
Type.
Dispose of Used Batteries According to the Instructions.
Interface Cable
Use of an interface cable longer than 3 m (9.84 feet) is not
recommended.
11-E-1
58-E-1
7
Regulatory Information
Safety Precautions
<Only for model with wireless WAN>
The following safety precautions must be observed during all phases of the operation, usage, service or repair of any
Personal Computer or Handheld Computer incorporating wireless WAN modem. Manufacturers of the cellular terminal are advised to convey the following safety information to users and operating personnel and to incorporate these
guidelines into all manuals supplied with the product. Failure to comply with these precautions violates safety standards of design, manufacture and intended use of the product. Panasonic assumes no liability for customer failure to
comply with these precautions.
Read Me First
When in a hospital or other health care facility, observe the restrictions on the use of mobiles. Switch Personal
Computer or Handheld Computer incorporating wireless WAN modem off, if instructed to do so by the guidelines posted in sensitive areas. Medical equipment may be sensitive to RF energy.
The operation of cardiac pacemakers, other implanted medical equipment and hearing aids can be affected
by interference from Personal Computer or Handheld Computer incorporating wireless WAN modem placed
close to the device. If in doubt about potential danger, contact the physician or the manufacturer of the device
to verify that the equipment is properly shielded. Pacemaker patients are advised to keep their Personal Computer or Handheld Computer incorporating wireless WAN modem away from the pacemaker, while it is on.
Switch off Personal Computer or Handheld Computer incorporating wireless WAN modem before boarding an
aircraft. Make sure it cannot be switched on inadvertently. The operation of wireless appliances in an aircraft
is forbidden to prevent interference with communications systems. Failure to observe these instructions may
lead to the suspension or denial of cellular services to the offender, legal action, or both.
For details on usage of this unit in aircrafts please consult and follow instruction provided by the airline.
Do not operate Personal Computer or Handheld Computer incorporating wireless WAN modem in the presence of flammable gases or fumes. Switch off the cellular terminal when you are near petrol stations, fuel
depots, chemical plants or where blasting operations are in progress. Operation of any electrical equipment in
potentially explosive atmospheres can constitute a safety hazard.
Your Personal Computer or Handheld Computer incorporating wireless WAN modem receives and transmits
radio frequency energy while switched on. Remember that interference can occur if it is used close to TV sets,
radios, computers or inadequately shielded equipment. Follow any special regulations and always switch off
Personal Computer or Handheld Computer incorporating wireless WAN modem wherever forbidden, or when
you suspect that it may cause interference or danger.
Road safety comes first! Do not use a Personal Computer or Handheld Computer incorporating wireless
WAN modem while driving a vehicle. Do not place the computer with wireless WAN modem in an area where
it could cause personal injury to the driver or passengers. It is recommended to stow the unit in the boot or
secure stowage area while driving.
Do not place the computer with wireless WAN modem in an area over an air bag or in the vicinity where an air
bag may deploy.
Air bags inflate with great force and if the computer with wireless WAN modem is placed in the air bag deployment area may be propelled with great force and cause serious injury to occupants of the vehicle.
IMPORTANT!
Personal Computer or Handheld Computer incorporating wireless WAN modem operate using radio signals
and cellular networks cannot be guaranteed to connect in all conditions. Therefore, you should never rely
solely upon any wireless device for essential communications, for example emergency calls.
Remember, in order to make or receive calls, Personal Computer or Handheld Computer incorporating wireless WAN modem must be switched on and in a service area with adequate cellular signal strength.
Some networks do not allow for emergency calls if certain network services or phone features are in use (e.g.
lock functions, fixed dialing etc.). You may need to deactivate those features before you can make an emergency call.
Some networks require that a valid SIM card be properly inserted in Personal Computer or Handheld Computer incorporating wireless WAN modem.
8
For Europe
<Only for model with a “CE ” mark on the bottom of the computer>
Declaration of Conformity (DoC)
“Hereby, Panasonic declares that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.”
Hint:
If you want to get a copy of the original DoC of our above mentioned products, please contact our web address: http://
www.doc.panasonic.de
Read Me First
Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Network connection of Wired Modem.
The terminal equipment is intended for connection to the following public network;
In all the countries of European Economical Area and Turkey;
- Public Switched Telephony Networks
Technical Features of Wired Modem.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s
Indication of the countries where WLAN is intended to be used:
AT BE BG CH CY CZ DE DK EE ES
FI FR GB GR HU IE IS IT LT LU
LV MT NL NO PL PT RO SE SI SK TR
18-25-E-1
This equipment requires minimum 20 cm spacing from all person’s body (excluding extremities of hands, wrist and
feet) in directions of the back and both sides of the LCD display during wireless modes of operation.
If you use this equipment in tablet mode when utilizing the wireless functionality, it requires a minimum 5 mm spacing
from the body (excluding extremities such as hands, wrist and feet) around the left and right hand sides of the LCD
display.
60-E-1
<Only for model with a “CE” mark on the bottom of the computer>
Declaration of Conformity (DoC)
“Hereby, Panasonic Corporation declares that this Personal Computer is in compliance with the essential requirements and other relevant provisions of the Directive 1999/5/EC.”
Hint:
If you want to get a copy of the original DoC of our above mentioned products, please contact our web
address: http://www.doc.panasonic.de
Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
Network connection of Wired Modem.
The terminal equipment is intended for connection to the following public network;
In all the countries of European Economical Area and Turkey;
- Public Switched Telephony Networks
Technical Features of Wired Modem.
The terminal equipment includes the following features;
- DTMF dialing
- Maximum bitrate receiving mode: 56 kbit/s
- Maximum bitrate sending mode: 33.6 kbit/s
18-E-1
9
Regulatory Information
For UK
For your safety, please read the following text carefully.
This appliance is supplied with a molded three pin mains plug for your safety and convenience.
A 3 ampere fuse is fitted in this plug.
Should the fuse need to be replaced please ensure that the replacement fuse has a rating of 3 ampere and that it is
approved by ASTA or BSI to BS1362.
Check for the ASTA mark
or the BSI mark
on the body of the fuse.
If the plug contains a removable fuse cover you must ensure that it is refitted when the fuse is replaced.
If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover
can be purchased from your local dealer.
If the fitted molded plug is unsuitable for the socket outlet in your home then the fuse should be removed and the plug
cut off and disposed of safely.
There is a danger of severe electrical shock if the cut off plug is inserted into any 13-ampere socket.
Read Me First
ASA
How to replace the fuse
The location of the fuse differs according to the type of AC mains plug (figures A and B).
Confirm the AC mains plug fitted and follow the instructions below. Illustrations may differ from actual AC mains plug.
Open the fuse cover with a screwdriver and replace the fuse and close or attach the fuse cover.
Figure A
Figure B
Fuse cover
8-E-1
For India
For the purpose of recycling to facilitate effective utilization of resources, please return this product to a
nearby authorized collection center, registered dismantler or recycler, or Panasonic service center when disposing of this product.
Please see the Panasonic website for further information on collection centers, etc.
http://www.panasonic.co.in/wps/portal/home
68-M-1
10
Introduction
Thank you for purchasing this Panasonic product. For optimum performance and safety, please read these instructions
carefully.
In these instructions, the names are referred as follows.
indicates Windows® 8 Operating System.
indicates Windows® 7 Operating System.
 Terms and illustrations in these instructions
Conditions that may result in minor or moderate injury.
Useful and helpful information.
Press [Enter] key.
Press and hold [Fn] key, and then press [F5] key.
Enter :
Fn + F5 :
[Charm] -
:
(Start) - [All Programs] :
:
:




This illustration means to click
(Settings) in the Charm menu that appears when
you align the pointer to the top right (or bottom right) corner of the screen.
Click
(Start), and then click [All Programs].
Page in these Operating Instructions or in the Reference Manual.
Reference to the on-screen manuals.
Some illustrations are simplified to help your understanding and may look different from the actual unit.
If you do not log on as an administrator, you cannot use some functions or cannot display some screens.
Refer for the latest information about optional products to the catalogs, etc.
In these instructions, the names and terms are referred as follows.
®
 “Windows 8 Pro 64-bit” as “Windows” or “Windows 8”
®
®
 “Windows 7 Professional 32-bit Service Pack 1” and “Windows 7 Professional 64-bit Service Pack 1” as “Windows” or “Windows 7”
 DVD MULTI drive as “DVD drive”
Getting Started
CAUTION :
NOTE :
 Disclaimer
Computer specifications and manuals are subject to change without notice. Panasonic Corporation assumes no liability for damage incurred directly or indirectly from errors, omissions or discrepancies between the computer and the
manuals.
 Trademarks
Microsoft®, Windows®, and the Windows logo are registered trademarks of Microsoft Corporation of the United States
and/or other countries.
Intel, Core, Centrino and PROSet are either registered trademarks or trademarks of Intel Corporation.
SDXC Logo is a trademark of SD-3C, LLC.
Adobe, the Adobe logo and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Bluetooth® is a registered trademark owned by Bluetooth SIG, Inc., U.S.A. and licensed to Panasonic Corporation.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Names of products, brands, etc., appearing in this manual are trademarks or registered trademarks of their respective
own companies.
11
Introduction
 On-screen Manual
For further information about the computer, you can refer to the on-screen manual.
 Reference Manual
The Reference Manual contains the practical information to help you fully enjoy the computer’s performance.
 Important Tips
The Important Tips will provide you with the battery information so that you can use the battery pack in the optimum
condition to obtain longer operation time.
To access the on-screen manuals, follow the steps below.
On the Start screen, click the [Manual Selector] tile, and select the on-screen manual.
Getting Started
Double-click [Manual Selector] on the desktop screen, and select the on-screen manual.
12
Description of Parts
A
B
C
O
D
E
F
G
H
This computer contains a
magnet and magnetic products at the locations circled
in the illustration at right.
Avoid leaving metallic object
or magnetic media in contact
with these areas.
P
Q
I
J
K
L
M
N
A: Microphone
Reference Manual “Camera”

B: Camera Lens
Reference Manual “Camera”

C: Camera Indicator
Reference Manual “Camera”

D: Wireless LAN Antenna
<Only for model with wireless LAN>
Reference Manual “Wireless LAN”

The wireless LAN switch may turn off depending on
the reception.
E: LCD
Reference Manual “Screen Input Operation”

F: Wireless WAN Antenna
<Only for model with Wireless WAN>
Reference Manual “Wireless WAN”

G: Keyboard
H: Touch Pad
I: Power Switch
Power Indicator
Off: Power off/Hibernation, Green: Power on, Blinking
green: Sleep, Blinking green rapidly: Cannot power
on*1 or resume due to low temperature.
*1
Model without HDD heater
J: Headphone Jack
You can connect headphones or amplified speakers.
When they are connected, audio from the internal
speakers is not heard.
K: Microphone Jack
A condenser microphone can be used. If other types
of microphones are used, audio input may not be possible, or malfunctions may occur as a result.
L: Wireless Switch
Reference Manual “Disabling/Enabling Wireless

Communication”
M: SD Memory Card Slot
Keep SD Memory Cards away from infants and small
children.
Reference Manual “SD Memory Card”

N: LED Indicator
: SD Memory Card Indicator
(Blinking: During access)
Reference Manual “SD Memory Card”

: Wireless ready
This indicator lights when Wireless LAN, Bluetooth, and/or Wireless WAN are connected and
ready. It does not necessarily indicate the On/Off
condition of the wireless connection.
Reference Manual “Disabling/Enabling

Wireless Communication” “Wireless LAN”
“Bluetooth” “Wireless WAN”
: Caps lock
: Numeric key (NumLk)
: Scroll lock (ScrLk)
: Drive status
: Battery status
 page 22 “When the battery indicator does not
light on”
Reference Manual “Battery Power”

O: Ambient Light Sensor
The ambient light sensor is equipped with an automatic brightness adjustment function that adjusts the
display screen. ( page 23)
P: Display Rotation Lock
 page 15 “Changing the Display Mode”
Q: Wireless LAN Antenna / Bluetooth Antenna
<Only for model with wireless LAN>
<Only for model with wireless Bluetooth>
Reference Manual “Wireless LAN” “Bluetooth”

R: Tablet Buttons
Reference Manual “Tablet Buttons”

Getting Started
R
S
The Windows button does not function when pressed
together with a specific key on the keyboard.
S: Function Key
Reference Manual “Key Combinations”

13
Description of Parts
Bottom
F
G
A
B
H
I
C
J
D
E
Rear side
K
Left side
L
M
N
Getting Started
T *8
O*5
O*6
O*7
A: Hand Strap
B: NFC Sensor*2/Rear Camera*3/Half Size Smart Card
Slot*4
*2
<Only for model with NFC Sensor>
Reference Manual “NFC Devices”

*3
<Only for model with Rear Camera>
Reference Manual “Camera”

*4
<Only for model with Half Size Smart Card Slot>
Reference Manual “Smart Card”

C: Pen Holder
D: Battery Pack
E: Hard Disk Drive
Reference Manual “Hard Disk Drive”

F: Battery Indicator
Reference Manual “Battery Power”

G: Battery Latch
Reference Manual “Battery Power”

H: RAM Module Slot
Reference Manual “RAM Module”

I: Expansion Bus Connector
Reference Manual “Port Replicator”

J: Hard Disk Drive Latch
Reference Manual “Hard Disk Drive”

K: LAN Port
Reference Manual “LAN”

L: USB2.0 Port
Reference Manual “USB Devices”

M: Security Lock
A Kensington cable can be connected.
For further information, read the manual that comes
with the cable.
N: SIM Card Slot
<Only for model with wireless WAN>
Reference Manual “Wireless WAN”

14
P Q
R
T *9
S
O: Serial Port*5 / VGA Port*6 / Modem Port*7
*5
<Only for model with Serial Port>
Reference Manual “Serial Port”

*6
<Only for model with VGA port>
Reference Manual “External Display”

*7
<Only for model with Modem>
Reference Manual “Modem”

P: Speaker
Reference Manual “Key Combinations”

Q: DC-IN Jack
R: USB3.0 Ports
Reference Manual “USB Devices”

S: HDMI Port
Reference Manual “External Display”

T: ExpressCard Slot*8 / Smart Card Slot*9
*8
<Only for model with ExpressCard Slot>
Reference Manual “ExpressCard”

*9
<Only for model with Smart Card Slot>
Reference Manual “Smart Card”

Changing the Display Mode
NOTE
 Do not press the tablet buttons, and do not change the display mode by holding the upper part of the display.
 Do not allow your fingers to get caught between the display and the base when changing the display mode.
 Do not allow the tether for the pen (included) or other cables to get caught between the display and the base when
changing the display mode.
 If peripheral devices connected to the computer make it hard to change the display mode, disconnect the devices
and then change the display mode.
 Switching to the Tablet Mode
NOTE
 The display cannot be rotated more than 180 degrees in the direction of the arrow, or in the opposite direction of the arrow. Do not
attempt to rotate the display more than 180 degrees or in the opposite direction using force.
D Close as the display faces up.
NOTE
 Close the display completely and make sure there is no space
between the keyboard and the display; otherwise the computer will
remain in Laptop Mode.
Getting Started
A
A Lift up the display so it stands perpendicular to the body.
B Slide the Display Rotation Lock (A) to the unlocked position.
C Hold the bottom left and bottom right of the display, and rotate the
display in the direction of the arrow until it clicks.
 Switching to the Laptop Mode
A Lift up the display so it stands perpendicular to the body.
B Hold the bottom left and bottom right of the display, and rotate the
display in the direction of the arrow until it clicks.
NOTE
 The display cannot be rotated more than 180 degrees in the direction of the arrow, or in the opposite direction of the arrow. Do not
attempt to rotate the display more than 180 degrees or in the opposite direction using force.
C Slide the Display Rotation Lock (A) to the locked position.
15
Description of Parts
Before Using the Pen (Included)
The tether prevents the pen (included) from falling accidentally.
Attaching the pen (included) to the computer using the tether
In this section, illustrations of the digitizer pen are used as examples.
A
B
Pass one of the loops
through the hole.
C Thread the second loop on the tether through the hole D
as illustrated.
Getting Started
second loop
Using the Hand Strap
The hand strap is convenient for computing while standing.
To carry the computer, put your hand between the computer and the hand strap
to prevent if from falling, and firmly hold the computer when using it.
NOTE
 Be careful of computer drop resulting from the hand strap damage.
16
First-time Operation
 Preparation
A Check and identify the supplied accessories.
If you do not find the described accessories, contact Panasonic Technical Support.
• AC Cord . . . . . . . 1
• Battery Pack . . . 1
• Digitizer pen . . . . . . . . . . . . . . 1
• AC Adaptor. . . . . 1

Model No: CF-VZSU80U or
CF-VZSU82U or
CF-VZSU83U
Model No: CF-AA6413C
• Tether . . . . . . . . . 1
Reference Manual “Screen
Input Operation”
• Soft Cloth . . . . . . 1
Reference Manual “Screen Input Operation”

• OPERATING INSTRUCTIONS (This book) . . . . . . . . . . . . . . . . . . . 1
1
1
Getting Started
B Read the LIMITED USE LICENSE AGREEMENT before breaking the seal on the computer’s packaging
( page 36).
Inserting the Battery Pack.
Turn over the computer.
 Make sure no foreign objects are under the computer.
A Slide the battery pack in parallel with the arrow direction until it clicks to the
secured position.
CAUTION
 Make sure the latch is securely locked. Otherwise the battery pack may fall
when you carry the computer.
 Do not touch the terminals of the battery pack and the computer. Doing so can
make the terminals dirty or damaged, and may cause malfunction of the battery
pack and the computer.
NOTE
 Note that the computer consumes electricity even when the computer power is
off. If the battery pack is fully charged, the battery will fully discharge in the following period of time:
Status
CF-VZSU80U
CF-VZSU82U
CF-VZSU83U
*1
Approx. 6 weeks Approx. 3 weeks Approx. 9 weeks
When power is off
In sleep
Approx. 4 days
Approx. 2 days
Approx. 6 days
In hibernation
Approx. 8 days
Approx. 4 days
Approx. 12 days

2
*1
The period of time is the value when the built-in bridge battery is fully charged.
Attaching the pen (included) to the computer.
Attach the pen (included) to the computer. To attach the pen, refer to ”Before
Using the Pen (Included)” ( page 16).
3
3
Opening the Display.
Hold the side of the computer with either of your hands and then hold and lift the
(A) part to open the display.
CAUTION
A
 Do not open the display wider than necessary (180° or more), and do not apply
excessive pressure to the LCD. Do not open or close the computer holding the
edge of the LCD segment.
17
First-time Operation
4
Connect your computer to a power outlet.
The battery charging starts automatically.
CAUTION
 Do not disconnect the AC adaptor and do not switch the wireless switch to on
until the first-time operation procedure is completed.
 When using the computer for the first time, do not connect any peripheral device
(including wired LAN cable) except the battery pack and AC adaptor.
 Handling the AC adaptor
 Problems such as sudden voltage drops may arise during periods of thunder and
lightning. Since this could adversely affect your computer, an uninterruptible power
source (UPS) is highly recommended unless running from the battery pack alone.
5
Turn on the computer.
Slide and hold the power switch
( page 13) lights.
( page 13) until the power indicator
CAUTION
Getting Started
 Do not slide the power switch repeatedly or do not hold the power switch for four
seconds or longer.
6
<For MUI OS model>
Select language.
Select language and OS (32-bit or 64-bit).
CAUTION
 Carefully choose your language because you cannot change it later. If you set a
wrong language, you need to reinstall Windows.
A Select language on “Your display language” and click [Next].
Follow the on-screen instructions.
A Select language and OS (32bit or 64bit) on “Select OS” screen and click [OK].
The language setting will start by clicking [OK] on the confirmation screen.
You can return to the “Select OS” screen by clicking [Cancel].
The language and OS setting will be completed in about 15 minutes.
B When termination screen is displayed, click [OK] to turn off the computer.
C Turn on the computer.
7
18
Setup Windows.
Follow the on-screen instructions.
 The computer restarts several times. Do not touch the keyboard or touch
pad, and wait until the drive indicator
has turned off.
 After the computer is turned on, the screen remains black or unchanged for
a while, but this is not a malfunction. Wait for a moment until the Windows
setup screen appears.
 During setup of Windows, use the touch pad and clicking to move the pointer
and to click an item.
5 minutes /
 Setup of Windows will take approximately
20 minutes.
Go to the next step, confirming each message on the display.
Follow the steps below.

A When “Enable sensors” is displayed, click [Enable this sensor].
B When the [User Account Control] screen is displayed, click [Yes].
C At the [Display Rotation Tool] confirmation screen, click [Yes].
The computer restarts automatically, and the setting is enabled.
“Join a wireless network” screen may not appear.

You can set the Wireless Network after the setup of Windows is complete.
CAUTION
 You can change the user name, password, image and security setting after
setup of Windows.
 Remember your password. If you forget the password, you cannot use Windows. Creating a password reset disk beforehand is recommended.
 Do not use the following words for user name: CON, PRN, AUX, CLOCK$, NUL,
COM1 to COM9, LPT1 to LPT9, @, &, space. In particular, if you create a user
name (account name) that includes the “@” mark, a password will be requested
at the log-on screen, even if no password has been set. If you try to log on
without entering a password, “The user name or password is incorrect.” may be
displayed and you will not be able to
sign in /
log on
to Windows ( page 33).
 Use standard characters as a computer name: numbers 0 through 9, uppercase
and lowercase letters from A to Z, and the hyphen (-) character.
If the error message “The computer name is not valid” appears, check if characters other than the above are not entered. If the error message still remains on
the display, set the key entry mode to English (“EN”) and enter characters.
8
A Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Control Panel] under “Windows System”.
B Click [Clock, Language, and Region] - [Date and Time].
C Click [Change time zone…].
D Select the time zone, then click [OK].
E Click [Change date and time…], then set the date and time.
9
Getting Started
Set the time zone, and then set the date and time.
Create the recovery disc.
A recovery disc allows you to install OS and restore its factory default condition, in case, for example, the recovery partition of the HDD is damaged. We
recommend creating a recovery disc before you begin using the computer.
Refer to 
Reference Manual “Recovery Disc Creation Utility” about creating the disc.
NOTE
 PC Information Viewer
This computer periodically records the management information of the hard disk, etc. The maximum data volume
for each record is 1024 bytes.
This information is only used for estimating the cause when the hard disk goes down by any possibility. They are
never sent to outside via network nor used for any other purpose except for the purpose described the above.
To disable the function, add the check mark for [Disable the automatic save function for management information
history] in [Hard Disk Status] of PC Information Viewer, and click [OK].
(
Reference Manual “Checking the Computer’s Usage Status”)
<For MUI OS model>

In the default settings, a shortcut icon for Korean language is on the Desktop screen. You may delete the icon if not
necessary.
 Before using wireless function

A Slide the wireless switch to ON.
- [Change PC Settings] - [Wireless].
B Click [Charm] Set [Airplane mode] to [Off], and then;
set [Wi-Fi] in “Wireless device” to [On] (for wireless LAN).
set [Mobile broadband] in “Wireless device” to [On] (for wireless WAN).
set [Bluetooth] in “Wireless device” to [On] (for Bluetooth).
19
First-time Operation
 To change the partition structure
You can shrink a part of an existing partition to create unallocated disk space, from which you can create a new partition. In the default setting, you can use a single partition.
A
Open “Computer”. Right-click [Computer], then click [Manage].
To open “Computer”, proceed as follows on the Start screen.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Computer] under “Windows System”.
B
C
D
Getting Started
E
F
Click
(Start) and right-click [Computer], then click [Manage].
 A standard user needs to enter an administrator password.
Click [Disk Management].
Right-click the partition for Windows (“c” drive in the default setting), and click [Shrink Volume].
 The partition size depends on the computer specifications.
Input the size in [Enter the amount of space to shrink in MB] and click [Shrink].
 You cannot input a larger number than the displayed size.
 To select [Reinstall to the System and OS partitions.] in installing OS ( page 28),
60 GB or more is necessary for [Total size after shrink in MB].
Right-click [Unallocated] (the shrunk space in the step D) and click [New Simple Volume].
Follow the on-screen instructions to make the settings, and click [Finish].
Wait until formatting is completed.
*1
For MUI OS model, 100 GB or more is necessary.
70 GB*1 /
NOTE
 You can create an additional partition using remaining unallocated space or newly creating unallocated space.
 To delete a partition, right-click the partition and click [Delete Volume] in the step C.
<For MUI OS model>To select language

To select a language other than the one you have selected during the first-time operation, follow the steps below.
A Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Control Panel] under “Windows System”.
B Click [Clock, Language, and Region] - [Language] - [Add a language].
C Select a language, and then click [Add].
Depending on the region, two or more languages are selectable. Click [Open] and select the desired language,
and then click [Add].
D Click [Option] for the language you want to use.
E Click [Make this the primary language].
F Click [Log off now].
G Sign in to the Windows.
20
Turning On / Turning Off
Turning On
Slide and hold the power switch
( page 13) until the power indicator
( page 13) lights.
NOTE




Do not slide the power switch repeatedly.
The computer will forcibly be turned off if you slide and hold the power switch for four seconds or longer.
Once you turn off the computer, wait for ten seconds or more before you turn on the computer again.
Do not perform the following operation until the drive indicator
turns off.
 Connecting or disconnecting the AC adaptor
 Sliding the power switch
 Touching the keyboard, touch pad, tablet buttons, screen or external mouse
 Closing the display
 Turn on/off the wireless switch
Turning Off
A Shut down the computer.
Click
(Start) - [Shutdown].
B When the computer is in the laptop mode, close the display after the power indicator goes off completely.
NOTE

 To turn off the computer, proceed as follows.
- [Change PC settings] - [General].
A Click [Charm] B Click [Restart now] under “Advanced startup”.
C Click [Turn off your PC].
Getting Started
1. Click [Charm] - [Settings].
2. Click [Power] - [Shut down].
Precaution against Starting Up/Shutting Down
 Do not do the following
 Connecting or disconnecting the AC adaptor
 Sliding the power switch
 Touching the keyboard, touch pad, screen or external mouse
 Closing the display
 Turn on/off the wireless switch
NOTE
 To conserve power, the following power saving methods are set at the time of purchase.
 The screen automatically turns off after :
10 minutes (when AC adaptor is connected) of inactivity
5 minutes (when operating on battery power) of inactivity
*1
 The computer automatically enters sleep after :
30 minutes /
20 minutes (when AC adaptor is connected) of inactivity
15 minutes (when operating on battery power) of inactivity
*1
Refer to
Reference Manual “Sleep and Hibernation Functions” about resuming from sleep.
21
Handling and Maintenance
Operation environment
 Place the computer on a flat stable surface not subject to shock, vibration, and danger of dropping. Do not place the
computer upright or turn it over. If the computer is exposed to an extremely strong impact, it may become damaged.
 Operating environment
Temperature: Operation : <Model without HDD heater> 0 °C to 50 °C (IEC60068-2-1, 2)*1
<Model with HDD heater> -10 °C to 50 °C (IEC60068-2-1, 2)*1
Storage : -20 °C to 60 °C
Humidity:
Operation : 30% to 80% RH (No condensation)
Storage : 30% to 90% RH (No condensation)
 Even within the above temperature/humidity ranges, operation for a long time in extreme environments, smoking
nearby, or operation in places where oil is used or where there is a lot of dust will result in the product deterioration
and will shorten the product life.
*1
Do not expose the skin to this product when using the product in a hot or cold environment. ( page 4)
If the computer is wet in temperatures of 0 °C or below, freeze damage may occur. Make sure to dry off the computer in such temperatures.
 Do not place the computer in the following areas, otherwise the computer may be damaged.
 Near electronic equipment. Image distortion or noise may occur.
 In extremely high or low temperature.
 As the computer can become hot during operation, keep it away from items that are sensitive to heat.
Useful Information
Handling cautions
This computer is designed to minimize shock to parts such as the LCD and the hard disk drive and equipped with a
drip-proof keyboard, but no warranty is provided against any trouble caused by shock. Be extremely careful when handling the computer.
 When carrying the computer:
 Turn off the computer.
 Remove all external devices, cables, Smart Cards and other protruding objects.
 Do not drop or hit the computer against solid objects.
 Do not leave the display open.
 Do not grip the display part.
 Do not put anything (e.g., a piece of paper) between the display and keyboard.
 When you board an airplane, take the computer with you and never put it in your checked luggage. When using the
computer on airplane, follow the airline’s instructions.
 When carrying a spare battery, put it in a plastic bag to protect its terminals.
 The touch pad is designed to be used by a finger tip. Do not place any object on its surface and do not press down
strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
 Avoid any harmful substances such as oil from getting into the touch pad. The pointer may not work correctly.
 Be careful not to get injured by dropping or getting hit when carrying the computer.
 Use only the included digitizer pen to touch the screen. Do not place any object on its surface and do not press
down strongly with sharp-pointed or hard objects that may leave marks (e.g., nails, pencils and ball point pens).
 Do not use the screen when dust or dirt (e.g., oil) is on the screen. Otherwise foreign particles on the screen/digitizer pen can scratch the screen surface or obstruct the digitizer pen operation.
 Use the digitizer pen only for touching the screen. Using it for any other purpose may damage the digitizer pen and
result in scratches on the screen.
 The digitizer uses electromagnetic induction and may not work properly near strong electrical field or magnetic field
such as:
 Near AM radio base station or relay station antennas
 Near CRT displays that generate strong electromagnetic field noise
Move the digitizer away from such locations so it will work properly.
 The pointer cannot follow the digitizer pen movement if you move the digitizer pen too quickly.
 When the battery indicator does not light on

The battery indicator may not light on even if the AC adaptor and the battery pack are correctly connected to the computer, due to the following reasons.
 The AC adaptor’s protection function may be working. In this case, pull out the AC cord and wait for more than
1 minute before reconnecting the AC cord.
 When the battery is fully charged and the computer is not operating (i.e., it is turned off or in sleep mode), the power supply from the AC adaptor stops and power consumption is inhibited (except when the Wake Up from LAN or
the Power On by LAN function is enabled). In this case, the indicator will light green upon connecting the AC adaptor, but only for a moment.
22
 When using peripheral devices
Follow these instructions and the Reference Manual to avoid any damage to the devices. Carefully read the instruction
manuals of the peripheral devices.
 Use the peripheral devices conforming to the computer’s specifications.
 Connect to the connectors in the correct direction.
 If it is hard to insert, do not try forcibly but check the connector’s shape, direction, alignment of pins, etc.
 If screws are included, fasten them securely.
 Remove the cables when you carry the computer. Do not pull the cables forcibly.
 Preventing your computer from unauthorized use via wireless LAN/Bluetooth/Wireless WAN
<Only for model with wireless LAN/Bluetooth/Wireless WAN>
 Before using wireless LAN/Bluetooth/Wireless WAN, make the appropriate security settings such as data encryption.
 Battery Recalibration
 The battery recalibration may take a long time due to the large battery capacity. This is not a malfunction.
 <When performing “Battery Recalibration” after shutting down Windows>
 Full charge: Approximately 2.5 hours (with CF-VZSU80U/CF-VZSU82U) / Approximately 3.0 hours
(with CF-VZSU83U)
 Complete discharge: Approximately 4.5 hours (with CF-VZSU80U) / Approximately 2.0 hours (with CF-VZSU82U) /
Approximately 5.0 hours (with CF-VZSU83U)
 When performing “Battery Recalibration” without shutting down Windows, it may take more time to charge / discharge.
 Automatic brightness adjustment
The computer is equipped with an automatic brightness adjustment function that adjusts the display screen based
on the ambient light sensor. You can configure the automatic adjustment function as follows.
A
- [Change PC Settings] - [General] - [Screen] - [Adjust my screen brightness automatically].
Click [Charm] Click
(Start) - [Control Panel] - [Hardware and Sound] - [Power Option].
B Click [Change plan settings] for the power plan currently used.
C Click [Change advanced power settings] and double-click [Display].
D Double-click [Enable adaptive brightness], make necessary settings, and click [OK].
Set each item to ON, and the brightness of the screen display will adjust automatically.
The ambient light sensor is located at the top of LCD.
The ambient light cannot be detected properly if this area is obstructed or dirty.
Useful Information
 Sensors

This computer is equipped with four sensors (acceleration sensor, gyro sensor, magnetic sensor, ambient light sensor),
and you can use these sensors with any software that is compatible.
As the accuracy of each sensor output is dependent on the operating environment and other conditions, the results
should only be used as a reference.
The acceleration sensor, gyro sensor, and magnetic sensor are located at the bottom left of the LCD. The detection
results of each sensor may vary depending on the display mode, how you are holding the computer, the application
software you are using, and other factors.
 Magnetic sensor
The magnetic sensor on the computer operates by detecting geomagnetism. Therefore, the magnetic sensor may
not function properly and it readings may be inaccurate, especially in the following environments.
 Inside or near steel structures such as buildings or bridges
 Inside or near automobiles, or near train power lines
 Near metallic furniture or appliances
 When the AC adaptor or other peripheral devices are brought closer to the computer
 Near magnets, speakers, or other objects with strong magnetic fields
The magnetic directions indicated by the magnetic sensor may not be accurate immediately after purchase or in
environments with poor magnetic fields.
23
Handling and Maintenance
In such cases, turn on the computer and move it as follows.
A Hold the computer so that its keyboard side is facing the ground and level.
B While keeping the computer level, rotate it 90 degrees or more clockwise.
C Return the computer to position A, and rotate it 90 degrees or more counterclockwise.
D Return the computer to position A.
E Tilt the computer 90 degrees or more to the left so that the left side of the computer tilts down.
F Return the computer to position A, and tilt it 90 degrees or more to the right so that the right side of the computer tilts down.
CAUTION
● Hold the computer firmly when moving it. Strong shocks from dropping the computer may result in damage.
Maintenance
If drops of water or other stains get on the surface of the LCD panel, wipe them off immediately. Failure to do so may
result in staining.
To clean the LCD panel
Use the soft cloth included with the computer. (For further information, refer to “Suggestions About Cleaning the LCD
Surface” 
Reference Manual “Screen Input Operation”.)
To clean areas other than the LCD panel
Wipe with a soft dry cloth such as gauze. When using detergent, dip a soft cloth in water-diluted detergent and wring it
thoroughly.
Useful Information
CAUTION
 Do not use benzene, thinner, or rubbing alcohol since it may adversely affect the surface causing discoloration, etc.
Do not use commercially-available household cleaners and cosmetics, as they may contain components harmful to
the surface.
 Do not apply water or detergent directly to the computer, since liquid may enter inside of the computer and cause
malfunction or damage.
Dispose of Computer
 Preparation

 Remove all peripherals (SD memory card etc.).
Reference Manual “Hard Disk Data Erase Utility”)
 Erase the stored data. (
CAUTION
 Never disassemble the computer except before disposal.
 Refer to page 3 for precautions when disposing of the computer.
1. Turn off the computer, and disconnect the AC adaptor.
2. Turn over the computer, remove the battery pack, and wait for about 3 minutes.
3. Remove the RAM module cover and the module on the side.
A Remove the screw (1), and then remove the cover.
<For model with Smart Card slot>
B Remove the label, and then remove the screw (1).
C Pull out the connector in the direction of the arrow.
D Remove the screws (2), and remove the board if one is installed.
ŋ
Ō
ō
Ŏ
24
4. Remove the screws (10), and then remove the hand strap and covers
(2).
5. Remove the rear screws and cover.
A Remove the screws (16).
B For models equipped with an NFC sensor, rear camera, or half size smart card slot, remove the screw (1)
as shown in B in the diagram.
C Remove the screws on the side (2), and remove the
cover.
D Slide the metal part as shown in the diagram, and remove the screw (1).
The shape of the metal part differs depending on the
model. For some models, no metal part comes with the
computer.
Ŏ
ō
ŋ
Ō
Useful Information
6. Turn over the computer, and open the display. Rotate the display as
shown, and remove the screws (5).
7. A Rotate the display to its original position, and then open the
display so that it is flat.
B Remove the black covers (4) on the four corners of the computer.
C Remove the front cover (1).
D Remove the top case (i.e., the section with the keyboard).
ŋ
Ŏ
Ō
Ō
Ō
ō
Ō
25
Handling and Maintenance
8. <For model with ExpressCard Slot>
A Remove the cushion, and pull out the connector in the direction of
the arrow.
B Remove the screws (2), and remove the cover.
ŋ
Ō
C Pull back the sheet.
D Pull back the black tape.
E Remove the screws (3).
F Remove the ExpressCard Slot.
ŏ
Useful Information
9. Remove the screw (1), and remove the resin portion.
10.Remove the connectors on the built-in bridge battery.
Insulate the connectors on the built-in bridge battery by covering them with
plastic tape, for example.
26
ō
Ő
Ŏ
Installing Software
Installing software will return the computer to the default condition. When you install the software, the hard disk data
will be erased.
Back up important data to other media or an external hard disk before installation.
CAUTION












Do not delete the Recovery Partition on the hard disk. The disk space in the partition is not available to store data.
To check the Recovery Partition, perform the following methods.
A
Open “Computer”. Right-click [Computer], then click [Manage].
To open “Computer”, proceed as follows on the Start screen.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Computer] under “Windows System”.
(Start) and right-click [Computer], then click [Manage].
Click
 A standard user needs to enter an administrator password.
B Click [Disk Management].
 Hard Disk Recovery

You can reinstall the OS that was pre-installed at the time of purchase (Windows 8 or Windows 7).
Preparation
 Change to the laptop mode.
 Remove all peripherals.
 Connect the AC adaptor and do not remove it until installation is complete.
Perform “Remove everything and reinstall Windows”.
- [Change PC settings] - [General].
A Click [Charm] B Click [Get Started] under “Remove everything and reinstall Windows”.
Installation starts according to the instructions on the screen. (It will take approximately 20 - 150 minutes.)
 Do not interrupt installation, for example by turning off the computer or pressing Ctrl + Alt + Del.
 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
2
3
When termination screen is displayed, click [OK] to turn off the computer.
Turn on the computer.
4
Perform the “First-time Operation” ( page 18).
 If the password is requested, enter the Supervisor Password.
Useful Information
1
NOTE
 The date and time, and the time zone may not be correct. Be sure to set them correctly.
5
6
7
Start the Setup Utility and change the settings as necessary.
Perform Windows Update.
<Only for model with TPM> Clear TPM.
1
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
2
Write down all of the contents of the Setup Utility and press F9.
A Right-click any empty location on the Start screen, and click [All apps] on the toolbar.
B Click [Run] under “Windows System”, input [tpm.msc] and click [OK].
C Click [TPM Clear…] under “Actions” on the right of the “TPM Manager on Local Computer” screen.
D Click [Restart] of the “Manage the TPM security hardware” screen.
The computer will restart.
E When “TPM configuration change was requested to ...” is displayed, press F12.
The desktop screen appears.
F When “TPM is ready” appears, click [Close].
The Setup Utility starts up.
 If the [Panasonic] boot screen is not displayed, turn on the computer while holding down F2 or Del.
 If the password is requested, enter the Supervisor Password.
At the confirmation message, select [Yes] and press Enter.
27
Installing Software
3
Press F10.
4
Press F2 or Del while [Panasonic] boot screen is displayed.
5
6
Select the [Exit] menu, then select [Recovery Partition] and press Enter .
Click [Reinstall Windows] and click [Next].
7
Click [YES].
8
9
Click [Yes, I agree to the provisions above and wish to continue!] and click [Next].
Select the setting and click [Next].
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
 If the password is requested, enter the Supervisor Password.
The License Agreement screen appears.
The License Agreement screen appears.
 [Reinstall Windows to the whole Hard Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 19).
*1
 [Reinstall to the System and OS partitions.]
Select this option when the hard disk has already been divided into several partitions. For how to create a
new partition, refer to “To change the partition structure” ( page 19).
You can keep the partition structure.
*1
Useful Information
10
11
This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.
12
At the confirmation message, click [YES].
<For localized OS model>
Select OS (32bit or 64bit) and click [OK].
<For MUI OS model>
Select language and OS (32bit or 64bit), then click [OK].
At the confirmation message, click [YES].
13
When Ending process screen is displayed, click [OK] to turn off the computer.
14
Turn on the computer.
Installation starts according to the instructions on the screen. (It will take approximately 20 minutes.)
 Do not interrupt installation, for example by turning off the computer or pressing Ctrl + Alt + Del.
 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
 If the password is requested, enter the Supervisor Password.
15
Perform the “First-time Operation” ( page 18).
16
Start the Setup Utility and change the settings as necessary.
17
Perform Windows Update.
 Using Recovery Disc

Use the Recovery Disc in the following conditions.
 You have forgotten the administrator password.
 Installation is not complete. The recovery partition in the hard disk may be broken.
<Only for Windows 7 downgrade model>

To change OS from Windows 7 to Windows 8, or vice versa.
NOTE
To change OS from 32 bit to 64 bit, or vice versa, install OS using the recovery partition in the hard

disk.
Preparation
 Change to the laptop mode.
 Prepare the following items:
Reference Manual “Recovery Disc Creation Utility”)
 • Recovery Disc (
 • USB DVD drive (optional) (refer to recent catalogs and other sources for information about the products
available)
 Remove all peripherals (except for the USB DVD drive).
 Connect the AC adaptor and do not remove it until installation is complete.
28
CAUTION
<Only for Windows 7 downgrade model>
 When you will install the Windows 8 OS from Windows 7, update Multi-Touch Device (touchscreen) firmware using
the following procedure before step 1.
 A Download the document.
1. Visit the following web site:
http://pc-dl.panasonic.co.jp/itn/default.html
2. Click [BIOS and EC] in [Search] at the left side menu.
3. Set the [Toughbook CF-C2] on “product” and click [Search].
4. Select the title (including “Multi-Touch Device firmware“, “Windows 8“, “Latest“) and then click the title.
5. Download the document (PDF format).
 B Download the necessary files and perform the firmware update according to the document.
1
2
Connect the DVD drive to the USB port.
Start the Setup Utility.
- [Change PC settings] - [General].
A Click [Charm] B Click [Restart now] under “Advanced startup”.
C Click [Troubleshoot] - [Advanced options] - [UEFI Firmware Settings] - [Restart].
Turn on the computer, and press F2 or Del while [Panasonic] boot screen is displayed.
 If the [Panasonic] boot screen is not displayed, turn on the computer while holding down F2 or Del.
 If the password is requested, enter the Supervisor Password.
3
Write down all of the contents of the Setup Utility and press F9.
At the confirmation message, select [Yes] and press Enter.
Check the [UEFI Boot] setting of the Setup Utility.
[UEFI Boot] should be set to as follows.
When the recovery disc for Windows 8 is used: [Enabled]
When the recovery disc for Windows 7 is used: [Disabled]
5
6
Set the Recovery Disc into the DVD drive.
Press F10.
7
Press F2 or Del while [Panasonic] boot screen is displayed.
8
9
Select the [Exit] menu, then select your DVD drive in [Boot Override].
Press Enter .
10
11
12
Click [Reinstall Windows] and click [Next].
At the confirmation message, click [YES].
At the License Agreement screen, click [Yes, I agree to the provisions above and wish
to continue!] and click [Next].
When the recovery disc for Windows 8 is used, click [Next].
When the recovery disc for Windows 7 is used, select the setting and click [Next].
13
At the confirmation message, select [Yes] and press Enter.
Computer will restart.
The Setup Utility starts up.
 If the password is requested, enter the Supervisor Password.
Useful Information
4
The computer will restart.
 [Reinstall Windows to the whole Hard Disk to factory default.]
Select this option when you want to install Windows to the factory default. After installation, you can create a
new partition. For how to create a new partition, refer to “To change the partition structure” ( page 19).
 [Reinstall to the System and OS partitions.]*2
Select this option when the hard disk has already been divided into several partitions. For how to create a
new partition, refer to “To change the partition structure” ( page 19).
You can keep the partition structure.
*2
This does not appear if Windows cannot be installed to the recovery partition and the area usable by Windows.
29
Installing Software
14
At the confirmation message, click [YES].
Installation starts according to the instructions on the screen. (It will take approximately 30 - 45 minutes.)
 Do not interrupt installation, for example by turning off the computer or pressing Ctrl + Alt + Del.
 Otherwise installation may become unavailable as Windows may not start up or the data may be corrupted.
15
When Ending process screen is displayed, remove the Recovery Disc and DVD drive.
Click [OK] to turn off the computer.
Click [OK].
The computer will restart.
16
Turn on the computer.
 If the password is requested, enter the Supervisor Password.
17
Perform the “First-time Operation” ( page 18).
NOTE
The date and time, and the time zone may not be correct. Be sure to set them correctly.

18
Start the Setup Utility and change the settings as necessary.
19
Perform Windows Update.
20
<Only for model with TPM> Clear TPM ( page 27).
Useful Information
CAUTION
<Only for Windows 7 downgrade model>

  When you will install the Windows 7 OS from Windows 8, update Multi-Touch Device (touchscreen) firmware using the following procedure after step 20.
A Download the document.

1. Visit the following web site:
http://pc-dl.panasonic.co.jp/itn/default.html
2. Click [BIOS and EC] in [Search] at the left side menu.
3. Set the [Toughbook CF-C2] on “product” and click [Search].
4. Select the title (including “Multi-Touch Device firmware“, “Windows 7“, “Latest“) and then click the title.
5. Download the document (PDF format).
B Download the necessary files and perform the firmware update according to the document.
CAUTION
<Only for Windows 7 downgrade model>
 The firmware is specific to Windows 8 or Windows 7. Be sure to use the appropriate firmware for your operating
system. Touchscreen operation is not guaranteed if the incorrect firmware is used. In particular, using the Windows
7 firmware in Windows 8 will result in problems or inability to use the sleep and shutdown functions, in addition to
the touchscreen malfunction.
NOTE
<Only for Windows 7 downgrade model>
Check the firmware version:
A Perform the firmware update tool (for Windows 8 and Windows 7).
B Check the “Current Version” that appears on the screen.
When installing the Windows 8 OS from Windows 7, we recommend that you update to the Windows 8 firmware
while Windows 7 is running. If update is not possible, update the firmware after installing the Windows 8 OS from
Windows 7. In such cases, however, the touchscreen cannot be used during installation.
 Alternatively, you can download the firmware and document in the following web site.
http://pc-dl.panasonic.co.jp/dl/search?q=&button=&dc%5B%5D=002003&p1=196&p2=&oc=&lang=




30
Troubleshooting (Basic)
Follow the instructions below when a problem has occurred. There is also an advanced troubleshooting guide in the
“Reference Manual”. For a software problem, refer to the software’s instruction manual. If the problem persists, contact
Panasonic Technical Support . You can also check the computer’s status in the PC Information Viewer
Reference Manual “Troubleshooting (Advanced)”).
(
 Starting Up
Cannot start up.
The power indicator or battery indicator is not lit.
The power is turned on but
“Warming up the system”
appears.
 Connect the AC adaptor.
 Insert a fully charged battery.
 Remove the battery pack and the AC adaptor, then connect them again.
 If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
 If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
Reference Manual “Key Com Press Fn + F8 to turn off the concealed mode (
bination”).
 Check the [UEFI Boot] setting of the Setup Utility. [UEFI Boot] should be set to
[Enabled] /
[Disabled].
 The computer is warming up before start up. Wait for the computer to start up (the maximum waiting time will be displayed on the screen). If, “Cannot warm up the system” is
displayed, the computer failed to warm up and does not start. In this case, turn off the
computer, leave it in an environment of 5 °C or higher temperature for about an hour,
and then turn on the power again.
Cannot turn on the computer.  Leave it in an environment of 5 °C or higher temperature for about an hour, then turn on
the power again.
The computer does not resume from sleep.
(The power indicator blinks
quickly in green.)
You have forgotten the pass-  Supervisor Password or User Password: Contact Panasonic Technical Support.
 Administrator password:
word.
 A floppy disk is in the drive and it does not contain system startup information. Remove
“Remove disks or other
the floppy disk and press any key.
media. Press any key to
restart” or a similar message  If a device is connected to the USB port, disconnect the device, or set [USB Port] or
[Legacy USB Support] to [Disable] in the [Advanced] menu of the Setup Utility.
appears.
 If a device is connected to the ExpressCard slot, disconnect the device, or set
[ExpressCard Slot] to [Disable] in the [Advanced] menu of the Setup Utility.
 If the problem persists after removing the disk, it may be a hard disk failure. Contact
Panasonic Technical Support.
Windows startup and opera-  Press F9 in the Setup Utility (
Reference Manual “Setup Utility”) to return the
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
tion is slow.
Utility and make the settings again. (Note that the processing speed depends on the application software, so this procedure may not make Windows faster.)
 If you installed a resident software after purchase, turn off the residence.
Troubleshooting
 If you have a password reset disk, you can reset the administrator password. Set the
disk and enter any wrong password, then follow the on-screen instructions and set a
new password.
 If you do not have a password reset disk, reinstall ( page 27) and set up Windows,
and then set a new password.
The date and time are incor-  Make the correct settings.
A Open the Control Panel.
rect.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Control Panel] under “Windows System”.
(Start) - [Control Panel].
Click
B Click [Clock, Language, and Region] - [Date and Time].
C Click [Change time zone…].
D Select the time zone, then click [OK].
E Click [Change date and time…], then set the date and time.
 If the problem persists, the internal clock battery may need to be replaced. Contact
Panasonic Technical Support.
 When the computer is connected to LAN, check the date and time of the server.
 The 2100 A.D. or later year will not be correctly recognized on this computer.
31
Troubleshooting (Basic)
 Starting Up
[Executing Battery Recalibration] screen appears.
 The Battery Recalibration was canceled before Windows was shut down last time. To
start up Windows, turn off the computer by the power switch, and then turn on.
 Select [Enabled] in [Password On Resume] in the [Security] menu of the Setup Utility
[Enter Password] does not
( Reference Manual “Setup Utility”).
appear when resuming from
The Windows password can be used instead of the password set in the Setup Utility.

sleep/hibernation.
A Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Control Panel] under “Windows System”.
(Start) - [Control Panel].
Click
B Click [User Accounts and Family Safety] - [Add or remove user accounts].
C Click [System and Security] - [Power Option] - [Require a password when the computer wakes] and add a check mark for [Require a password].
Cannot resume.
 One of the following operations may have been carried out. Slide the power switch to
turn on the computer. Data not saved will be lost.
 In sleep mode, the AC adaptor or battery pack was disconnected, or a peripheral was
connected or disconnected.
 The power switch was slid for four seconds or longer to forcibly turn off the computer.
 An error may occur when the computer automatically enters the sleep or hibernation
mode while the screensaver is active. In this case, turn off the screensaver or change
the pattern of the screensaver.
Other startup problems.
Reference Manual “Setup Utility”) to return the
 Press F9 in the Setup Utility (
Setup Utility settings (excluding the passwords) to the default values. Start the Setup
Utility and make the settings again.
 Remove all peripheral devices.
 Check to see if there was a disk error.
A Remove all peripheral devices including an external display.
B Open “Computer”.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Computer] under “Windows System”.
Troubleshooting
(Start) - [Computer].
Click
C Right-click [Local Disk (C:)], and click [Properties].
D Click [Tools] - [Check Now...].
 A standard user needs to enter an administrator password.
E Select the option in [Check disk options] and click [Start].
F Click [Schedule disk check] and restart the computer.

*1
Start the computer in Safe Mode and check the error details. When the [Panasonic] boot
screen disappears*1 at startup, press and hold F8 until the Windows Advanced Options
Menu is displayed. Select the Safe Mode and press Enter .
When [Password on boot] is set to [Enabled] in the [Security] menu of the Setup Utility,
[Enter Password] appears after the [Panasonic] boot screen disappears. As soon as you
enter the password and press Enter , press and hold F8.
 Entering Password
Even after entering the pass-  The computer may be in ten-key mode.
If the NumLk indicator
lights, press NumLk to disable the ten-key mode, and then
word, password input screen
input.
is displayed again.
 The computer may be in Caps Lock mode.
lights, press Caps Lock to disable the Caps Lock
If the Caps Lock indicator
mode, and then input.
32
 Entering Password
Cannot log on to Windows.
(“The user name or password is incorrect.” is displayed.)
 The user name (account name) includes an “@” mark.
- If another user account name exists:
Log on to Windows using another user account name, and delete the account name
that includes “@”. Then create a new account name.
- If no other account name exists:
You need to reinstall Windows ( page 27).
 Shutting down
Windows does not shut
down.
 Remove the USB device and the ExpressCard.
 Wait one or two minutes. It is not a malfunction.
 Display
No display.
key + P to switch the display.
key
Wait until the display has been switched completely before pressing Fn + F3 or
 The external display is selected. Press Fn + F3 or
The screen is dark.
 The screen is darker when the AC adaptor is not connected. Press Fn + F2 and adjust
the brightness. As you increase the brightness, battery consumption increases.
 You can separately set the brightness for when the AC adaptor is connected and when
not connected.
Reference Manual “Key Com Press Fn + F8 to turn off the concealed mode (
bination”).
The screen is disordered.
 Changing the number of display colors and resolution may affect the screen. Restart the
computer.
 Connecting/disconnecting an external display may affect the screen. Restart the computer. Under factory default settings, the brightness of the display screen will adjust
automatically based on the ambient light detected by the ambient light sensor. You can
adjust the settings for this sensor ( page 23).
During Simultaneous display,  When using the Extended Desktop, use the same display colors for the external display
as those used by the LCD. If you continue to experience problems, try changing the
one of the screens becomes
display.
disordered.
Right-click on the desktop, and click [Graphics Properties...] - [Display].
 Simultaneous display cannot be used until Windows startup is complete (during Setup
Utility, etc.).
The external display does
not work normally.
 If the external display does not support the power saving function, it may not work normally when the computer enters the power saving mode. Turn off the external display.
Cannot rotate the display.
 The application program currently running may not support the image rotation. Quit the
program, and then try to rotate the image. This can ameliorate the status.
 Under the factory default settings, the image display will not rotate automatically in Laptop Mode. Even if in the Tablet Mode, when the automatic rotation is off, screen display
does not rotate automatically.
Troubleshooting
+ P again.
 When using an external display,
 Check the cable connection.
 Turn on the display.
 Check the settings of external display.
 The display is turned off by the power-saving function. To resume, do not press the
direct selection keys, but press any other key like Ctrl .
 The computer entered sleep or hibernation by the power-saving function. To resume,
press the power switch.
 Touch Pad / Screen
The pointer does not work.
 When using the external mouse, connect it correctly.
 Restart the computer using the keyboard.
 If the computer does not respond to keyboard commands, read “No response”
( page 34).
33
Troubleshooting (Basic)
 Touch Pad / Screen
Cannot point the correct
position using the included
digitizer pen.
Reference Manual “Screen Input Operation” ).
 Perform the screen calibration (
 Use the included pen.
 On the Windows logon screen or the Welcome screen, you may not be able to point the
correct position using the included digitizer pen. Use the keyboard or the touch pad to
log on.
 You may not be able to point the correct position using your finger after resuming from
sleep or hibernation while the display is rotated.
 If this is the case, proceed as follows.
A
1. Right-click any empty location on the Start screen, and click [All apps] on the toolbar.
2. Click [Run] under “Windows System”, input [c:\util\resset\resset.exe] and click [OK].
(Start) and input “c:\util\resset\resset.exe” in [Search programs and files],
Click
then press Enter .
B Click [Yes] on the [User Account Control] screen.
C Select [Disabled] and click [OK].
D Click [Yes] when you are prompted to restart the computer.
 On-screen Document
The document of PDF format is not displayed.
 Install Adobe Reader.
A Log on to Windows as an administrator.
(Start) and input “c:\util\reader\Pinstall.bat” in [Search Programs and files]
B Click
then press Enter .
C Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe Reader and click [Help]
- [Check for Updates...].
 Others
Troubleshooting
No response.
 Press Ctrl + Shift +Esc to open Task Manager and close the software application
that is not responding.
 An input screen (e.g., password input screen at startup) may be hidden behind another
window. Press Alt + Tab to check.
 Slide the power switch for four seconds or longer to shut down the computer, and then
slide the power switch to turn it on. If the application program does not work normally,
uninstall and reinstall the program. To uninstall,
A Open the Control Panel.
1. Right-click any empty location on the Start screen.
2. Click [All apps] on the toolbar.
3. Click [Control Panel] under “Windows System”.
(Start) - [Control Panel].
Click
B Click [Program] - [Uninstall a program].
The battery status indicator  When the battery is fully charged and the computer is not operating (i.e., it is turned off
or in sleep mode), the power supply from the AC adaptor stops and power consumption
lights green and then turns
is inhibited. In such cases, the indicator will light green upon connecting the AC adaptor,
off immediately.
but only for a moment.
The recovery disc for Win-  Perform recovery using the recovery disc for Windows 7 first, and then perform recovery
using the recovery disc for Windows 8.
dows 8 in not functioning.
34
 Others
 Slide the wireless switch to turn on the wireless devices.
 Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN] of [Wireless Configuration]) to [Enabled] in the [Advanced] menu of the Setup Utility (Wireless Configuration).
- [Change PC Settings] - [Wireless].
 Click [Charm] Set [Airplane mode] to [Off], and then;
set [Wi-Fi] in “Wireless device” to [On] (for wireless LAN).
set [Mobile broadband] in “Wireless device” to [On] (for wireless WAN).
set [Bluetooth] in “Wireless device” to [On] (for Bluetooth).
Troubleshooting
Cannot connect to a network.
35
LIMITED USE LICENSE AGREEMENT
THE SOFTWARE PROGRAM(S) (“PROGRAMS”) FURNISHED WITH THIS PANASONIC PRODUCT (“PRODUCT”)
ARE LICENSED ONLY TO THE END-USER (“YOU”), AND MAY BE USED BY YOU ONLY IN ACCORDANCE WITH
THE LICENSE TERMS DESCRIBED BELOW. YOUR USE OF THE PROGRAMS SHALL BE CONCLUSIVELY
DEEMED TO CONSTITUTE YOUR ACCEPTANCE OF THE TERMS OF THIS LICENSE.
Panasonic Corporation has developed or otherwise obtained the Programs and hereby licenses their use to you. You
assume sole responsibility for the selection of the Product (including the associated Programs) to achieve your intended results, and for the installation, use and results obtained therefrom.
LICENSE
A. Panasonic Corporation hereby grants you a personal, non-transferable and non-exclusive right and license to use
the Programs in accordance with the terms and conditions stated in this Agreement. You acknowledge that you are
receiving only a LIMITED LICENSE TO USE the Programs and related documentation and that you shall obtain
no title, ownership nor any other rights in or to the Programs and related documentation nor in or to the algorithms,
concepts, designs and ideas represented by or incorporated in the Programs and related documentation, all of
which title, ownership and rights shall remain with Panasonic Corporation or its suppliers.
B. You may use the Programs only on the single Product which was accompanied by the Programs.
C. You and your employees and agents are required to protect the confidentiality of the Programs. You may not distribute or otherwise make the Programs or related documentation available to any third party, by time-sharing or otherwise, without the prior written consent of Panasonic Corporation.
D. You may not copy or reproduce, or permit to be copied or reproduced, the Programs or related documentation for
any purpose, except that you may make one (1) copy of the Programs for backup purposes only in support of your
use of the Programs on the single Product which was accompanied by the Programs. You shall not modify, or attempt to modify, the Programs.
E. You may transfer the Programs and license them to another party only in connection with your transfer of the single
Product which was accompanied by the Programs to such other party. At the time of such a transfer, you must also
transfer all copies, whether in printed or machine readable form, of every Program, and the related documentation,
to the same party or destroy any such copies not so transferred.
F. You may not remove any copyright, trademark or other notice or product identification from the Programs and you
must reproduce and include any such notice or product identification on any copy of any Program.
YOU MAY NOT REVERSE ASSEMBLE, REVERSE COMPILE, OR MECHANICALLY OR ELECTRONICALLY TRACE
THE PROGRAMS, OR ANY COPY THEREOF, IN WHOLE OR IN PART.
YOU MAY NOT USE, COPY, MODIFY, ALTER, OR TRANSFER THE PROGRAMS OR ANY COPY THEREOF, IN
WHOLE OR IN PART, EXCEPT AS EXPRESSLY PROVIDED IN THE LICENSE.
Appendix
IF YOU TRANSFER POSSESSION OF ANY COPY OF ANY PROGRAM TO ANOTHER PARTY, EXCEPT AS PERMITTED IN PARAGRAPH E ABOVE, YOUR LICENSE IS AUTOMATICALLY TERMINATED.
TERM
This license is effective only for so long as you own or lease the Product, unless earlier terminated. You may terminate this license at any time by destroying, at your expense, the Programs and related documentation together with
all copies thereof in any form. This license will also terminate effective immediately upon occurrence of the conditions
thereof set forth elsewhere in this Agreement, or if you fail to comply with any term or condition contained herein. Upon
any such termination, you agree to destroy, at your expense, the Programs and related documentation together with all
copies thereof in any form.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND
BY ITS TERMS AND CONDITIONS. YOU FURTHER AGREE THAT IT IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US, WHICH SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT,
ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US, RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.
36
Specifications
This page provides the specifications for the basic model.
The model number is different according to the unit configuration.
 To check the model number:
Check the bottom of the computer or the box the computer came in at the time of purchase.
 To check CPU speed, memory size and the hard disk drive (HDD) size:
Reference Manual “Setup Utility”) and select [Information] menu.
Run the Setup Utility (
[Processor Speed]: CPU speed, [Memory Size]: Memory size, [Hard Disk]: Hard disk drive size
 Main Specifications
Model No.
CF-C2A series
CPU
Intel® Core™ i5-3427ULV Processor (3 MB*1 cache, up to 2.80 GHz) with Intel® Turbo Boost
Technology
Chipset
Mobile Intel® QM77 Express Chip set
Video controller
4 GB (8 GB Max.)
Video Memory
*1*3
UMA 1664 MB Max. (When
memory is either 4 GB or
8 GB)
Storage*4
<Only for model with Hard Disk Drive> 500 GB
<Only for model with Flash Memory Drive> 128 GB
Approx. 10 GB is used as a
partition with HDD recovery
tools. (Users cannot use this
partition.)
Approx. 1 GB is used as a
partition with system tools.
(Users cannot use this partition.)
Display Method
*6
65,536/16,777,216 colors (1920 x 1200 dots Max.)
*7
Intel® Centrino® Advanced-N 6235 ( page 39)
*8
Wireless WAN
Approx. <For localized OS
model> 15 GB / <For MUI OS
model> 35 GB is used as a
partition with HDD recovery
tools. (Users cannot use this
partition.)
Approx. 300 MB is used as
a partition with system tools.
(Users cannot use this partition.)
65,536/16,777,216 colors (1366 × 768 dots)
External Display (HDMI)
Wireless LAN
<Only for Windows 7 downgrade model>
Approx. <For localized OS
model> 20 GB / <For MUI OS
model> 40 GB is used as a
partition with HDD recovery
tools. (Users cannot use this
partition.)
Approx. 300 MB is used as
a partition with system tools.
(Users cannot use this partition.)
12.5 HD type (IPS)
Internal LCD*5
Bluetooth
UMA <32-bit> 1416 MB Max. <64-bit> 1696 MB Max. (When
memory is either 4 GB or 8 GB)
 page 39
*9
Sierra Wireless™ MC8305 ( page 39)
LAN
IEEE 802.3 10Base-T/IEEE 802.3u 100Base-TX/IEEE 802.3ab 1000Base-T
Modem*10
Data: 56 kbps (V.92) FAX: 14.4 kbps
Sound
WAVE and MIDI playback, Intel® High Definition Audio subsystem support, Monaural speaker
Security Chip
TPM (TCG V1.2 compliant)*11
Camera
Sensor
Front
1280 × 720 dots, 30 fps (Video), Monaural Microphone
Rear*12
1280 × 720 dots, 30 fps (Video) / 2048 x 1536 dots (Still)
Ambient light
sensor
Magnetic sensor
Equipped
Gyro sensor
Acceleration
sensor
Card Slot
ExpressCard*13
Smart Card
*14
SD Memory
Card*16
RAM Module Slot
Appendix
Memory
Built-in Chip Set
*1*2
ExpressCard/34
x 1, Half Size Smart Card slot x 1*15
x1
DDR3L SDRAM, 204-pin, 1.35 V, SO-DIMM PC3L-10600 Compliant*3
37
Specifications
 Main Specifications
Model No.
CF-C2A series
Interface
USB port 2.0 x 1, 3.0 x 2*17, Serial Port (Dsub 9-pin male)*18, Modem port (RJ-11)*10, LAN port
(RJ-45), VGA port (Mini Dsub 15-pin female)*19, HDMI Port (Type A)*20, NFC (Near Field Communication) Sensor*21, Expansion Bus Connector (Dedicated 100-pin female), Microphone
Jack (Miniature jack, 3.5 DIA, Stereo), Headphone Jack (Miniature jack, 3.5 DIA, Impedance
32 , Output Power 4 mW x 2)
Keyboard / Pointing Device
82 or 83 keys / Touch Pad / Digitizer + Multi touch (Capacitive) (Anti-Reflection, Digitizer pen
(included) touch capable)
Power Supply
AC adaptor or Battery pack
AC Adaptor*22
Input: 100 V to 240 V AC, 50 Hz/60 Hz, Output: 16 V DC, 4.06 A
Battery Pack
Li-ion 10.8 V, 6800 mAh (typ.), 6400 mAh (min.) (with CF-VZSU80U)
Li-ion 10.8 V, 3400 mAh (typ.), 3200 mAh (min.) (with CF-VZSU82U)
Li-ion 10.8 V, 9300 mAh (typ.), 8700 mAh (min.) (with CF-VZSU83U)
Operating Time*23
Charging
Time*24
Approx. 11 hours (with CF-VZSU80U)
Approx. 5 hours (with CF-VZSU82U)
Approx. 15 hours (with CF-VZSU83U)
Power on
Approx. 3.0 hours (with CF-VZSU80U)
Approx. 2.5 hours (with CF-VZSU82U)
Approx. 3.5 hours (with CF-VZSU83U)
Power off
Approx. 2.5 hours (with CF-VZSU80U)
Approx. 2.0 hours (with CF-VZSU82U)
Approx. 3.0 hours (with CF-VZSU83U)
Built-in bridge battery
(not replaceable)
Li-Polymer 7.4 V, 500 mAh (typ.), 490 mAh (min.)
Power Consumption*25
Approx. 30 W*26 / Approx. 60 W (maximum when recharging in the ON state)
Physical Dimensions (W × D × H)
(including the hand strap)
299 mm × 217.3 mm × 25 mm (at the front)/42 mm (at the rear)
Weight*27
(including the hand strap)
Approx. 1.81 kg (with CF-VZSU80U)
Approx. 1.68 kg (with CF-VZSU82U)
Approx. 1.94 kg (with CF-VZSU83U)
Operating Temperature <Model without HDD heater> 0 °C to 50 °C (IEC60068-2-1, 2)*28
<Model with HDD heater> -10 °C to 50 °C (IEC60068-2-1, 2)*28
Environment
Humidity
Storage
30% to 80% RH (No condensation)
Temperature -20 °C to 60 °C
Humidity
30% to 90% RH (No condensation)
 Software
CF-C2A series
Base OS
Windows® 8 Pro 64-bit
Installed OS*29
Appendix
Windows® 8 Pro 64-bit
Pre-installed Software*29
Windows® 7 Professional 32bit Service Pack 1 / Windows®
7 Professional 64-bit Service
Pack 1
<Only for Windows 7 downgrade model>
Windows® 7 Professional 32bit Service Pack 1 (downgraded to Windows ® 7) *30 / Windows ® 7 Professional 64-bit
Service Pack 1 (downgraded
to Windows® 7)*30
Windows® 7 Professional 32bit Service Pack 1 / Windows®
7 Professional 64-bit Service
Pack 1
Adobe Reader, PC Information Viewer, Hotkey Settings, Battery Recalibration Utility, Hand
Writing Utility, Infineon TPM Professional Package *11 *31, Dashboard for Panasonic PC,
Recovery Disc Creation Utility, Power Plan Extension Utility, Camera Utility, Manual Selector,
Bluetooth Stack for Windows by TOSHIBA
Wireless Manager 6.0 *31 *32 , Wireless Manager 5.5f*31 *32, Wireless Switch Utility, Wireless
Wireless Toolbox, Camera for Connection Disable Utility*31, Quick Boot Manager, Software
Panasonic PC
Keyboard
Aptio Setup Utility, PC-Diagnostic Utility, Hard Disk Data Erase Utility*33
38
*7
 Wireless LAN

Model No.
CF-C2A series
Data Transfer Rates
IEEE802.11a: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*34
IEEE802.11b: 11/5.5/2/1 Mbps (automatically switched)*34
IEEE802.11g: 54/48/36/24/18/12/9/6 Mbps (automatically switched)*34
IEEE802.11n*35:
(HT20) GI*36 = 400ns: 150/130/115/86/72/65/57/43/28/21/14/7 Mbps
(automatically switched)*34
GI*36 = 800ns: 130/117/104/78/65/58/52/39/26/19/13/6 Mbps
(automatically switched)*34
(HT40) GI*36 = 400ns: 300/270/240/180/150/135/120/90/60/45/30/15 Mbps
(automatically switched)*34
GI*36 = 800ns: 270/243/216/162/135/121/108/81/54/40/27/13 Mbps
(automatically switched)*34
Standards Supported
IEEE802.11a / IEEE802.11b / IEEE802.11g / IEEE802.11n
Transmission method
OFDM system, DSSS system
Wireless Channels Used
IEEE802.11a : Channels 36/40/44/48/52/56/60/64/100/104/108/112/116/120/124/128/132/136/
140
IEEE802.11b / IEEE802.11g : Channels 1 to 13
IEEE802.11n : Channels 1-13/36/40/44/48/52/56/60/64/100/104/108/112/116/120/124/128/132/
136/140
RF Frequency Band
IEEE802.11a : 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz
IEEE802.11b / IEEE802.11g : 2.412 GHz - 2.462 GHz
IEEE802.11n : 2.412 GHz - 2.462 GHz, 5.18 GHz - 5.32 GHz, 5.5 GHz - 5.7 GHz
*8
 Bluetooth

Model No.
CF-C2A series
Bluetooth Version
4.0
Classic mode / Low Energy mode
Transmission method
FHSS system
Wireless Channels Used
Channels 1 to 79 / Channels 0 to 39
RF Frequency Band
2.402 GHz - 2.480 GHz
*9
 Wireless WAN

Model No.
Data Communication
CF-C2A series
HSUPA
Category 6, 5.7 Mbps
HSUPA Category 10, 14.4 Mbps
(HSPA+)
SIM
*1
*2
*3
*4
*5
*6
*7
*8
*9
3GPP Release 6
EDGE/
GPRS
MultiSlot Class 10
Circuit Switched Data
SMS
Mobile Originated SMS (MO-SMS)
Mobile Terminated SMS (MT-SMS)
FAX
No Support
Voice
No Support
1.8/3V SIM Support
1 MB = 1,048,576 bytes/1 GB = 1,073,741,824 bytes
Memory size of the factory default depends on the model.
You can physically expand the memory up to 8 GB, but the total amount of usable memory available will be less depending on
the actual system configuration.
A segment of the main memory is allotted automatically depending on the computer’s operating status. The size of the Video
Memory cannot be set by the user.
1 MB = 1,000,000 bytes / 1 GB = 1,000,000,000 bytes. Your operating system or some application software will report as fewer
GB.
A 16,777,216 color display is achieved by using the dithering function.
Selectable resolution depends on the specifications of the external display. Display may be impossible using some connected
external displays.
Only for model with wireless LAN.
Only for model with Bluetooth.
Only for model with wireless WAN.
The specifications may differ depending on the models.
Appendix
Other Features
UMTS
39
Specifications
*10
*11
*12
*13
*14
*15
*16
*17
*18
*19
*20
*21
*22
*23
*24
*25
*26
*27
*28
*29
*30
*31
*32
Only for model with modem.
Only for model with TPM.
For information on TPM,
on the Start screen, click the [Manual Selector] tile, and select “Installation Manual for
Double-click [Manual Selector] on the desktop, and select “Installation Manual
Trusted Platform Module (TPM)” /
for Trusted Platform Module (TPM)”.
Only for model with rear camera.
Only for model with ExpressCard slot.
Only for model with Smart Card slot.
Only for model with Half Size Smart Card slot.
Operation has been tested and confirmed using Panasonic SD Memory Card with a capacity of up to 2 GB, Panasonic SDHC
Memory Card with a capacity of up to 32 GB, and Panasonic SDXC Memory Card with a capacity of up to 64 GB.
Operation on other SD equipment is not guaranteed.
Does not guarantee operation of all USB-compatible peripherals.
Only for model with serial port.
Only for model with VGA port.
Does not guarantee operation of all HDMI-compatible peripherals.
Only for model with NFC sensor.
The AC adaptor is compatible with power sources up to 240 V AC adaptor.
The unit for North America (identified by the suffix ‘M’ on the model number) is supplied with a 125 V AC compatible AC cord.
2
20-M-1-1
Measured at LCD brightness: 60 cd/m
Varies depending on the usage conditions, or when an optional device is attached.
Varies depending on the usage conditions.
Approx. 0.5 W when the battery pack is fully charged (or not being charged) and the computer is OFF.
<When using with 115 V AC>
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by having the AC adaptor
plugged into an AC outlet.
<When using with 240 V AC>
Even when the AC adaptor is not connected to the computer, power is consumed (Max. 0.3 W) simply by having the AC adaptor
plugged into an AC outlet.
Rated power consumption 23-E-1
Average value. May differ depending on models.
Do not expose the skin to this product when using the product in a hot or cold environment. ( page 4)
When using in hot or cold environment, some peripherals and battery pack may fail to work properly. Check the operation environment of the peripherals.
Using this product continuously in a hot environment will shorten the product life. Avoid use in these types of environments.
When using in low temperature environment, startup may become slow or battery operation time may become short. The computer consumes power when the hard disk is warming up during startup. Therefore, if you are using battery power and the
remaining power is low, the computer may not start up.
This product was also tested in accordance with UL60950-1 for ambient temperature up to 35 °C.
Operations of this computer are not guaranteed except for the pre-installed OS and the OS which is installed by using the hard
disk recovery and the recovery disc.
This system is preinstalled with Windows® 7 Professional software and also comes with a license for Windows 8 Pro software.
You may only use one version of the Windows software at a time. Switching between versions will require you to uninstall one
version and install the other version.
Must be installed before use.
<Only for localized OS model>
For information on Wireless Manager, refer to the supplementary instructions by the following procedure.
A Right-click any empty location on the Start screen and click [All apps] on the toolbar.
B Click [Run] under “Windows System”, input “c:\util\wlprjct\Supplementary Instructions.pdf” then click [OK].
*33
*34
Appendix
*35
*36
40
Click
(Start) and input “c:\util\wlprjct\Supplementary Instructions.pdf” in [Search programs and files] and press Enter .
Perform on the recovery disc.
Alternatively perform on the Hard disk recovery.
It does not correspond to IEEE802.11a+b+g+n standards.
Actual speeds may differ.
Available when set to “WPA-PSK”, “WPA2-PSK” or “none”.
Only available when HT40 enabled by the computer and access point which associated supports HT40.
Standard Limited Warranty
Panasonic System Communications Company Europe
Panasonic System Communications Company Europe (referred to as “Panasonic”) will repair this product (other than
software, which is treated in a different section of this warranty) with new or refurbished parts, from the date of original
purchase in the event of a defect in materials or workmanship. This warranty only applies to new Panasonic Toughbooks purchased in the EEA and Switzerland and Turkey.
Panasonic (or its authorised Service Provider) target to repair your equipment within 48 hours from its receipt in our
service centre.
Additional charges may apply for shipment to countries outside of the European Union. Panasonic will use all reasonable endeavours to ensure this service.
This warranty only covers failures due to defects in materials or workmanship which occur during normal use for the
applicable Service Agreement Period listed below. In the event that any product (or part thereof) is replaced, Panasonic shall transfer ownership of the replacement product (or part) to the customer and the customer shall transfer ownership of the replaced product (or part) to Panasonic.
Service Agreement Period - from original date of purchase





Toughbooks (and every accessory included in the original packaging except the battery) - 3 years
Toughpads (and every accessory included in the original packaging except the battery) - 3 years
Accessories included in the original package - 3 years
Additional peripherals manufactured by Panasonic (including media bay devices such as CD-Rom drives) - 1 year
Batteries - 6 months. Panasonic Warranty covers the battery for six months. A battery is considered good if it
maintains 50% of its charge capacity during the warranty period. If a battery is returned under this contract and
testing determines that it has charge capacity greater than 50%, the battery will be returned with an invoice for
the retail purchase price of a new battery.
This warranty is extended solely to the original purchaser. A purchase receipt or other proof of date of original purchase will be required before warranty performance is rendered.
Limits and Exclusions:
This warranty does not cover and shall be void for:















Broken or cracked LCD screen.
Defective pixel in notebook displays and LCD screens within 0.002%
Damage that is attributable to fire, theft or acts of God.
Damage caused by environmental influences (electrical storms, magnetic fields etc.).
Damage which has not been caused during normal operation
Repair of damage that is cosmetic only or does not affect product functionality such as wear and tear, scratches
and dents.
Failures caused by products not supplied by Panasonic.
Failures resulting from alteration, accidental damage, casualty, misuse, abuse or neglect.
Introduction of liquid or other foreign matter into the unit.
Improper installation, operation or maintenance.
Improper connections with peripherals.
Maladjustment of consumer controls such as function settings.
Modification or service by anyone other than Panasonic or its approved Service Providers.
Products used as short term rental or leased equipment.
Products whose serial number has been removed making the unit warranty condition impossible to clearly determine.
*1
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and Class1 EFB Systems
when used during critical phases of flight (e.g., during take-off and landing) and/or mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets)
No.36.
There are no other express warranties except as listed above.
We strongly recommend that customers backup their data before sending back their unit to an Authorised Service Provider.
Panasonic shall not be liable for loss of data or other incidental or consequential damages resulting from the use of
this product, or arising out of any breach of this warranty. All express and implied warranties, including the warranties
of satisfactory quality and fitness for a particular purpose are limited to the applicable warranty period set forth above.
Panasonic shall not be liable for any indirect, special or consequential loss or damage (including without limitation any
loss of profits) arising from the use of this product or for any breach of this warranty.
This limited warranty gives you specific legal rights, and you may have other rights that vary from country to country.
You must consult the applicable country laws for a full determination of your rights. This limited warranty is in addition
to, and does not affect any rights arising out of any contract of sale or by statute.
Appendix
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS, AIR
TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS*1. PANASONIC
WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS PRODUCT ARISING
OUT OF THE FOREGOING USES.
41
Standard Limited Warranty
Panasonic System Communications Company Europe
Data Storage Media
Data Storage Media is the media on which the Operating System, drivers and programs originally installed by Panasonic on the main unit are stored. This media is originally provided with the unit.
Panasonic warrants to you only that the disc(s) or other media on which the Programs are furnished will be free from
defects in material and workmanship under normal use for a period of sixty (60) days from the date of delivery thereof
to you, as evidenced by your purchase receipt.
This is the only warranty Panasonic makes to you. Panasonic does not warrant that the functions contained in the Programs will meet your requirements or that the operation of the Programs will be uninterrupted or error free.
Panasonic’s entire liability and your exclusive remedy under this warranty shall be limited to the replacement of any
defective disk or other media which is returned to Panasonic’s authorized Service Centre, together with a copy of the
purchase receipt, within the aforesaid warranty period.
Panasonic shall have no obligation for any defects in the disk(s) or other media on which the Programs are furnished
resulting from your storage thereof, or for defects that have been caused by operation of the disk(s) or other media
otherwise than on the Product or in the environment conditions other than those specified by Panasonic by alteration,
accident, misuse, abuse, neglect, mishandling, misapplication, installation, maladjustment of consumer controls, improper maintenance, modification or damage that is attributable to acts of God. In addition, Panasonic shall have no
obligation for any defects in the disk(s) or other media if you have modified, or attempted to modify any Program.
Duration of implied warranties, if any is limited to sixty (60) days.
Pre-installed software
Pre-installed software means the software shipped pre-loaded by Panasonic, not that loaded by any third party or selling agent.
Panasonic and its suppliers makes no warranty, either express, implied or statutory, with respect to software provided
with the Product and licensed to Purchaser, its quality, performance, merchantability, or fitness for a particular purpose.
Panasonic does not warrant that the functions contained in the software will be uninterrupted or error free. Panasonic
assumes no risk of and shall not in any case be liable for any damages, including, without limitation, any special,
incidental, consequential, or punitive damages arising from breach of warranty or contract, negligence or any other
legal theory, including, without limitation loss of goodwill, profits or revenue, loss of use of the Programs or Products or
any associated equipment, cost of capital, cost of any substitute equipment, facilities, or services, downtime costs, or
claims of any party dealing with such damages.
Some countries do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you.
This limited warranty gives you specific legal rights and you may also have other rights that vary from country to country. You must consult applicable country laws for a full determination of your rights.
Appendix
Contacts
Address
Panasonic System Communications Company Europe
Panasonic Manufacturing U.K. Ltd.
Service Centre Building B4,
Wyncliffe Road, Pentwyn Industrial Estate, Cardiff,
United Kingdom
CF23 7XB
Web page
http://www.toughbook.eu/
Helpdesk
English speaking service
French speaking service
German speaking service
Italian speaking service
Spanish speaking service
E-mail address
+44 (0) 8709 079 079
+33 (0) 1 47 91 64 99
+49 (0) 1805 410 930
+39 (0) 848 391 999
+34 (0) 901 101 157
toughbooksupport@eu.panasonic.com
Czech speaking service
Hungarian speaking service
Polish speaking service
Romanian speaking service
Slovakian speaking service
E-mail address
+420 (0) 800 143234
+36 (0) 6800 163 67
+48 (0) 800 4911558
+40 (0) 800 894 743
+421 (0) 800 42672627
toughbooksupport@csg.de
Payments
toughbookservicepayments.cardiff@eu.panasonic.com
42
MEMO
43
As an ENERGY STAR® Partner, Panasonic Corporation has determined that this product meets
ENERGY STAR® guidelines for energy efficiency. By enabling available power management settings,
Panasonic computers enter a low-power sleep mode after a period of inactivity, saving the user energy.
Outline of the International ENERGY STAR® Office Equipment Program
The international ENERGY STAR® Office Equipment Program is an international program that promotes energy
saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted products are office equipment such as computers,
displays, printers, facsimiles, and copiers. Their standards and logos are uniform among participating nations.
22-E-1
Importer’s name & address pursuant to the EU GPSD (General Product Safety Directive) 2001/95/EC Art.5
Panasonic System Communications Company Europe, Panasonic Marketing Europe GmbH
Hagenauer Straße 43
65203 Wiesbaden
Germany
© Panasonic Corporation 2012
UK1112-0
Printed in UK
CPE02696ZA
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