T1000 Hardware Manual

T1000 Hardware Manual

Tekelec 1000 Application Server

Hardware Manual

910-0095-001 Revision J

November 2007

Copyright 2007 Tekelec

All Rights Reserved

Printed in U.S.A.

Notice

Information in this documentation is subject to change without notice. Unauthorized use, copying, or translation of this documentation can result in civil or criminal penalties.

Any export of Tekelec products is subject to the export controls of the United States and the other countries where Tekelec has operations.

No part of this documentation may be reproduced, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying or recording, for any purpose without the express written permission of an authorized representative of Tekelec.

Other product names used herein are for identification purposes only, and may be trademarks of their respective companies.

RoHS 5/6 - As of July 1, 2006, all products that comprise new installations shipped to European Union member countries will comply with the EU Directive 2002/95/EC "RoHS" (Restriction of Hazardous Substances). The exemption for lead-based solder described in the Annex will be exercised. RoHS 5/6 compliant components will have unique part numbers as reflected in the associated hardware and installation manuals.

WEEE - All products shipped to European Union member countries comply with the EU Directive

2002/96/EC, Waste Electronic and Electrical Equipment. All components that are WEEE compliant will be appropriately marked. For more information regarding Tekelec's WEEE program, contact your sales representative.

Trademarks

The Tekelec logo, EAGLE, G-Flex, G-Port, IP7, IP7 Edge, IP7 Secure Gateway, and TALI are registered trademarks of Tekelec. TekServer, A-Port, and V-Flex are trademarks of Tekelec. All other trademarks are the property of their respective owners.

Patents

This product is covered by one or more of the following U.S. and foreign patents:

U.S. Patent Numbers:

5,732,213; 5,953,404; 6,115,746; 6,167,129; 6,324,183; 6,327,350; 6,456,845; 6,606,379; 6,639,981; 6,647,113;

6,662,017; 6,735,441; 6,745,041; 6,765,990; 6,795,546; 6,819,932; 6,836,477; 6,839,423; 6,885,872; 6,901,262;

6,914,973; 6,940,866; 6,944,184; 6,954,526;6,954,794; 6,959,076; 6,965,592; 6,967,956; 6,968,048; 6,970,542;

6,987,781; 6,987,849; 6,990,089; 6,990,347; 6,993,038; 7,002,988; 7,020,707; 7,031,340; 7,035,239; 7,035,387;

7,043,000; 7,043,001; 7,043,002; 7,046,667; 7,050,456; 7,050,562; 7,054,422; 7,068,773; 7,072,678; 7,075,331;

7,079,524; 7,088,728; 7,092,505; 7,108,468; 7,110,780; 7,113,581; 7,113,781; 7,117,411; 7,123,710; 7,127,057;

7,133,420; 7,136,477; 7,139,388; 7,145,875; 7,146,181; 7,155,206; 7,155,243; 7,155,505; 7,155,512; 7,181,194;

7,190,702; 7,190,772; 7,190,959; 7,197,036; 7,206,394; 7,215,748; 7,219,264; 7,222,192; 7,227,927; 7,231,024;

7,242,695; 7,254,391

Foreign Patent Numbers:

EP1062792; EP1308054; EP1247378; EP1303994; EP1252788; EP1161819; EP1177660; EP1169829; EP1135905;

EP1364520; EP1192758; EP1240772; EP1173969; CA2352246

Ordering Information

To order additional copies of this document, contact your Tekelec Sales Representative.

— Draft —

Table of Contents

Chapter 1. About This Manual

Introduction ............................................................................................... 1-2

Where to Find Information in This Manual .......................................... 1-2

Where to Find Other Information .......................................................... 1-3

Programs Needed to View Linked Documents ............................ 1-4

Documents That Show How to Perform a Procedure................... 1-4

Installation Documents...................................................................... 1-5

Applications Documents ................................................................... 1-6

Documentation Packaging and Updates ............................................... 1-6

Documentation Admonishments ........................................................... 1-6

Customer Assistance ................................................................................ 1-7

Chapter 2. Safety and Pre-Installation Requirements

Introduction ............................................................................................... 2-2

Safety Information .................................................................................... 2-2

Regulatory Compliance and Certification............................................. 2-4

Pre-Installation Site Requirements ......................................................... 2-5

Generic Site Requirements ................................................................ 2-6

Grounding and Power Requirements ............................................. 2-8

Chapter 3. T1000 AS Hardware System Overview

Introduction ............................................................................................... 3-2

T1000 AS Hardware System in a DC Environment ............................. 3-3

T1000 AS Hardware System in an AC Environment........................... 3-5

T1000 AS Hardware Features.................................................................. 3-5

T1000 AS Rear I/O Panel .................................................................. 3-8

T1000 AS Status Indicators................................................................ 3-8

T1000 AS Chassis Installation and Replacement ........................... 3-9

Cable Management Arms................................................................ 3-10

Breaker Panels ......................................................................................... 3-11

Breaker Panel LEDs.......................................................................... 3-12

Breaker Panel Power ........................................................................ 3-13

Breaker Panel Settings ..................................................................... 3-13

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Ethernet Switches, Routers, or Hubs ................................................... 3-13

Console Servers....................................................................................... 3-13

Rectifier .................................................................................................... 3-14

Rectifier Overview ........................................................................... 3-14

Rectifier Breaker Settings ................................................................ 3-14

Chapter 4. How to Install a T1000 AS Frame

Introduction............................................................................................... 4-2

How to Unpack the T1000 AS Frame and Conduct Inventory.......... 4-2

How to Install a T1000 AS Frame........................................................... 4-2

Recommended Tools ......................................................................... 4-3

How to Prepare the Floor for Heavy Duty Frames....................... 4-4

How to Anchor the HD Frame to the Floor ................................... 4-6

How to Anchor to Overhead Rack of HD Frame ........................ 4-17

How to Cable a T1000 AS Frame.......................................................... 4-19

Chapter 5. How to Install Hardware in an Existing Frame

Introduction............................................................................................... 5-2

How to Unpack and Conduct Inventory .............................................. 5-2

How to Unpack a T1000 AS Unit and Conduct Inventory .......... 5-2

How to Unpack a Rectifier and Conduct Inventory ..................... 5-4

How to Install an Individual T1000 AS Unit ........................................ 5-5

How to Install the Rectifier ................................................................... 5-16

How to Cable Components Added to Existing Frames.................... 5-16

How to Cable a T1000 AS Unit Added to an Existing Heavy

Duty Frame................................................................................... 5-16

How to Cable a T1000 AS and Rectifier Installed in

Customer-Provided Frame ........................................................ 5-17

Chapter 6. Post Installation Procedures

Introduction............................................................................................... 6-2

How to Connect Frame Ground and Logic Ground ........................... 6-2

Recommended Tools ......................................................................... 6-3

How to Ground in a DC Environment ........................................... 6-3

How to Ground in an AC Environment ....................................... 6-11

Post-Installation Checklist..................................................................... 6-13

How to Power Up................................................................................... 6-14

How to Power Up a Heavy Duty Frame ...................................... 6-14

How to Power Up Added T1000 AS Unit in DC Environment. 6-14

How to Power Up a T1000 AS Unit in an AC Environment...... 6-14

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Table of Contents

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How to Change Passwords.................................................................... 6-15

Chapter 7. Field Replaceable Units

Introduction ............................................................................................... 7-2

T1000 AS Hardware System FRUs................................................... 7-2

T1000 AS FRUs.................................................................................... 7-3

Tools Required .......................................................................................... 7-3

How to Replace a Console Server, Router, or Ethernet

Switch or Hub ......................................................................................... 7-4

How to Replace a Rectifier Module........................................................ 7-5

How to Replace a Rectifier....................................................................... 7-6

How to Access T1000 AS FRUs............................................................... 7-7

How to Slide T1000 AS Chassis Out from Frame .......................... 7-7

How to Slide T1000 AS Chassis Back into Frame .......................... 7-9

How to Remove T1000 AS Chassis from a Frame ....................... 7-10

How to Return a T1000 AS Chassis to the Frame ........................ 7-14

How to Replace T1000 AS FRUs ........................................................... 7-18

How to Replace an Air Filter .......................................................... 7-18

How to Replace a Fan Assembly.................................................... 7-19

How to Replace Hard Disk Drive Assemblies ............................. 7-23

How to Replace Removable Media Disk Drives.......................... 7-33

How to Replace PCI Cards.............................................................. 7-37

How to Replace a T1000 AS Chassis FRU..................................... 7-43

Appendix A. T1000 AS Hardware Feature Information

Introduction .............................................................................................. A-2

Hardware Components........................................................................... A-2

Interfaces ................................................................................................... A-2

Electrical Features .................................................................................... A-3

Mechanical Design................................................................................... A-4

Mechanical Maintenance Features.................................................. A-4

Component Access Front Lid .......................................................... A-5

Fans, Fan Trays, and Air Filters....................................................... A-5

Tekelec 1000 Main Board.................................................................. A-6

T1000 AS Diagnostics .............................................................................. A-6

Appendix B. Hardware Repair and Return

Introduction .............................................................................................. B-2

How to Obtain a Return Material Authorization................................ B-2

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How to Locate T1000 AS Part Numbers ............................................... B-3

Air Filter Part Number Information................................................ B-3

Fan Assembly Part Number Information....................................... B-3

Removable Media Disk Drive Assembly

Part Number Information ............................................................ B-7

Hard Disk Drive Assembly Part Number Information.............. B-10

PCI Card Part Number Information ............................................. B-13

T1000 AS Chassis Part Number Information............................... B-16

How to Arrange Return Shipping........................................................ B-22

Specifically Targeted PCBs ............................................................. B-22

General Instructions ........................................................................ B-23

Returning a Crate ............................................................................. B-23

Appendix C. ELAP or EPAP

Network Integration

Introduction.............................................................................................. C-2

Network Overview.................................................................................. C-2

Customer-Supplied Information ........................................................... C-4

IP Address Assignment .......................................................................... C-4

Netmask and Broadcast.......................................................................... C-6

Network Interface Functions ................................................................. C-6

Network Assumptions............................................................................ C-7

Network Configuration .......................................................................... C-8

Firewall and Router Filtering Considerations..................................... C-8

Serial Communication .......................................................................... C-10

Modems ........................................................................................... C-10

Printers.............................................................................................. C-11

Tip Utility (EAGLE Only) .............................................................. C-12

VT100 Ports ...................................................................................... C-12

Platform Security ................................................................................... C-12

Glossary

Index

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List of Figures

Figure 2-1. European Directives CE Mark ..................................................2-4

Figure 2-2. Combined UL Mark for the United States and Canada ........2-5

Figure 2-3. Hazardous Substances ...............................................................2-5

Figure 2-4. Door Grounding Strap Placement ..........................................2-10

Figure 3-1. T1000 AS Hardware System in DC Environment ..................3-4

Figure 3-2. T1000 AS Hardware System in AC Environment ..................3-5

Figure 3-3. Tekelec 1000 Chassis ..................................................................3-6

Figure 3-4. Exploded View of T1000 AS Chassis .......................................3-7

Figure 3-5. Rear I/O Panel ............................................................................3-8

Figure 3-6. T1000 AS Status Indicators ........................................................3-9

Figure 3-7. T1000 AS with Side Cable Management Arms ....................3-11

Figure 3-8. Front of Breaker Panel ..............................................................3-12

Figure 3-9. Breaker Panel LEDs ..................................................................3-12

Figure 3-10. Rectifier ....................................................................................3-14

Figure 4-1. Floor Marking Template for HD Frame ..................................4-4

Figure 4-2. Anchor Assembly for Slab Floors .............................................4-7

Figure 4-3. Anchor Installation of HD Frame into Slab Floor ..................4-9

Figure 4-4. Anchor Assembly for Raised Floor Over Concrete .............4-10

Figure 4-5. Anchoring on Raised Floor Over Concrete Slab ..................4-12

Figure 4-6. Anchor Assembly for Use with Support Channel ...............4-14

Figure 4-7. Anchoring Frame to Raised Floor with Support Channel ..4-15

Figure 4-8. Anchor Assembly for Support Channel with Spring Nut ..4-16

Figure 4-9. Anchoring Frame Using Support Channel/Spring Nut .....4-17

Figure 4-10. HD Frame with Overhead Rack ...........................................4-18

Figure 5-1. Slide Assembly ............................................................................5-3

Figure 5-2. Slide Assembly Extended View ...............................................5-6

Figure 5-3. Slide Assembly Inner Member Roller Side View ..................5-7

Figure 5-4. Frame Adapter Bracket Expanded ...........................................5-8

Figure 5-5. Frame Adapter Brackets and Slide Assemblies ......................5-8

Figure 5-6. Slide Assembly Outer Member .................................................5-9

Figure 5-7. Slide Assembly Detail Left Side From Rear ..........................5-10

Figure 5-8. Slide Assembly Inner Member Mounting ............................5-11

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List of Figures

— Draft —

Figure 5-9. Detail of a Side Cable Management Arm ............................. 5-12

Figure 5-10. Side Cable Management Arm Installation ......................... 5-13

Figure 5-11. Rear Cable Management Arm Installation ......................... 5-14

Figure 5-12. T1000 AS Rear Detail ............................................................. 5-15

Figure 5-13. Frame Mounting Detail ......................................................... 5-15

Figure 6-1. Frame Ground Cable Routes in DC Environment ................ 6-5

Figure 6-2. Frame Ground Cable Attachment Locations in

DC Environment ....................................................................................... 6-6

Figure 6-3. Chassis Ground Cable Attachment Location in

DC Environment ....................................................................................... 6-7

Figure 6-4. Logic Ground Cable Routes ...................................................... 6-9

Figure 6-5. Frame and Logic Ground Cable Attachment Locations ..... 6-10

Figure 6-6. Ground Cable Attachment Locations for T1000 AS in AC Environment ................................................................................ 6-12

Figure 7-1. T1000 AS Chassis Front View ................................................... 7-8

Figure 7-2. Rear Cable Management Arm ................................................ 7-12

Figure 7-3. T1000 AS Chassis Rear View .................................................. 7-12

Figure 7-4. Chassis Retention Hardware .................................................. 7-13

Figure 7-5. Right Slide Assembly Mounting and Retention Bracket .... 7-16

Figure 7-6. T1000 AS Chassis Rear View .................................................. 7-17

Figure 7-7. T1000 AS Front Fascia Fasteners ............................................ 7-19

Figure 7-8. T1000 AS Front Top Cover ...................................................... 7-21

Figure 7-9. Fan Assemblies and Connectors ............................................ 7-22

Figure 7-10. T1000 AS Front Top Cover .................................................... 7-26

Figure 7-11. Chassis Front View Top Cover Open .................................. 7-27

Figure 7-12. Front Cover With Drive Mounting Brackets ..................... 7-28

Figure 7-13. Hard Disk Drive Jumper Pins and Settings ........................ 7-30

Figure 7-14. T1000 AS Chassis Label Locations ....................................... 7-31

Figure 7-15. Hard Disk Drive Label on T1000 AS Chassis ..................... 7-31

Figure 7-16. Hard Disk Drives .................................................................... 7-32

Figure 7-17. T1000 AS Front Top Cover .................................................... 7-35

Figure 7-18. Removable Media Disk Drive Adapter Assembly ............ 7-36

Figure 7-19. PCI Card Part Label ............................................................... 7-38

Figure 7-20. PCI Slots Label ........................................................................ 7-38

Figure 7-21. Chassis Rear Cover Views .................................................... 7-40

Figure 7-22. PCI Cards and Slot Assignments ......................................... 7-41

Figure 7-23. Left Slide Member Mounting ............................................... 7-44

Figure B-1. Fan Assembly Part Label ..........................................................B-4

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List of Figures

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Figure B-2. T1000 AS Chassis Front View .................................................. B-5

Figure B-3. T1000 AS Front Top Cover ....................................................... B-6

Figure B-4. Removable Media Disk Drive Assembly Part Label ............ B-7

Figure B-5. T1000 AS Chassis Front View .................................................. B-8

Figure B-6. T1000 AS Front Top Cover ....................................................... B-9

Figure B-7. T1000 AS Chassis Label Locations ........................................ B-10

Figure B-8. Base Unit/Hard Disk Label on T1000 AS Chassis .............. B-11

Figure B-9. T1000 AS Chassis Front View ................................................ B-12

Figure B-10. T1000 AS Chassis Label Locations ...................................... B-13

Figure B-11. PCI Slots Label on T1000 AS Chassis ................................. B-14

Figure B-12. T1000 AS Chassis Front View .............................................. B-15

Figure B-13. Frame Identification Label ................................................... B-17

Figure B-14. T1000 AS Chassis Label Locations ...................................... B-18

Figure B-15. T1000 AS Chassis Front View .............................................. B-19

Figure B-16. Base Unit/Hard Disk Label on T1000 AS Chassis ............ B-20

Figure B-17. Memory Label on T1000 AS Chassis .................................. B-21

Figure B-18. PCI Card Label on T1000 AS Chassis ................................. B-21

Figure C-1. MPS Network Connections, Netra .........................................C-3

Figure C-2. MPS Network Connections, T1000 AS, T1100 AS ................C-3

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— Draft —

List of Tables

Table 1-1. Manual Organization .................................................................. 1-2

Table 2-1. Space Requirements ..................................................................... 2-7

Table 3-1. Tekelec 1000 Chassis Dimensions ............................................ 3-10

Table 6-1. Post-Installation Checklist ........................................................ 6-13

Table 7-1. T1000 AS Field Replaceable Units (FRUs) ................................ 7-3

Table A-1. Basic Interfaces ........................................................................... A-3

Table A-2. Optional Interfaces (on PCI Cards) ......................................... A-3

Table C-1. IP Address for the DSM Network ............................................ C-4

Table C-2. IP Address for the Sync Network ............................................ C-5

Table C-3. EAGLE 5 ISS IP Addresses ....................................................... C-5

Table C-4. Interface Functions Required for MPS .................................... C-6

Table C-5. Interface Functions Required for MPS .................................... C-9

Table C-6. Serial Port Assignments for MPS Servers A and B .............. C-10

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List of Procedures

Procedure 4-1. How to Unpack Frame and Conduct Inventory...............4-2

Procedure 4-2. Mark Floor Layout ................................................................4-4

Procedure 4-3. Create Cable and Anchor Holes for Raised Floors ..........4-5

Procedure 4-4. Anchor a HD Frame into a Slab Floor................................4-7

Procedure 4-5. Anchor the Frame to the Slab Beneath the Raised Floor4-11

Procedure 4-6. Anchor Frame to Raised Floor with Support Channel..4-14

Procedure 4-7. Anchor Frame with Support Channel/Spring Nut .......4-16

Procedure 4-8. Attach Overhead Rack Support ........................................4-18

Procedure 5-1. Unpack a T1000 AS Chassis.................................................5-2

Procedure 5-2. How to Unpack the Rectifier ...............................................5-4

Procedure 5-3. Installing a T1000 AS Chassis..............................................5-5

Procedure 6-1. Prepare the Ground Cables .................................................6-4

Procedure 6-2. Connect Ground Cable: Frame to Ground Window........6-4

Procedure 6-3. Connect T1000 AS Chassis Ground: T1000 AS

Chassis to Frame ........................................................................................6-7

Procedure 6-4. Connect Logic Ground from Logic Ground Terminal

Strip to Ground Window ..........................................................................6-8

Procedure 6-5. Connect Logic Ground: T1000 AS Logic Ground Port to Logic Ground Terminal Strip ............................................................6-11

Procedure 6-6. Connect Chassis Ground: T1000 AS Chassis to

Ground on Rectifier .................................................................................6-11

Procedure 6-7. Verify AC ground ...............................................................6-12

Procedure 6-8. Power Up T1000 AS Unit in an AC Environment..........6-15

Procedure 7-1. Replace an Ethernet Switch, Router, Hub, or

Console Server............................................................................................7-4

Procedure 7-2. Replace a Rectifier Module ..................................................7-6

Procedure 7-3. Replace a Rectifier.................................................................7-6

Procedure 7-4. Slide T1000 AS Chassis Out from Frame...........................7-8

Procedure 7-5. Slide T1000 AS Chassis Back into Frame ...........................7-9

Procedure 7-6. Remove a T1000 AS Chassis from Frame ........................7-10

Procedure 7-7. Return a T1000 AS Chassis to the Frame .........................7-15

Procedure 7-8. Replace Air Filter ................................................................7-18

Procedure 7-9. Replace a Fan Assembly.....................................................7-20

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List of Procedures

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Procedure 7-10. Replace a Hard Disk Drive Assembly ........................... 7-24

Procedure 7-11. Replace a Removable Media Disk Drive Assembly .... 7-34

Procedure 7-12. Replace a PCI Card........................................................... 7-37

Procedure 7-13. Replace a T1000 AS Chassis FRU ................................... 7-43

Procedure B-1. Obtaining an RMA...............................................................B-2

Procedure B-2. How to Locate RMA Numbers for Fan Assembly ..........B-4

Procedure B-3. How to Locate RMA Numbers for Removable

Media Disk Drive Assembly ....................................................................B-8

Procedure B-4. How to Locate RMA Numbers for Hard Disk

Drive Assembly........................................................................................B-11

Procedure B-5. How to Locate RMA Numbers for PCI Cards ...............B-14

Procedure B-6. How to Locate RMA Numbers for a T1000 AS ChassisB-17

Procedure B-7. Preparing Crate and Dolly for Return to Tekelec..........B-23

Procedure C-1. Configure Modem with Script ....................................... C-11

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1

About This Manual

Introduction.......................................................................................................1-2

Where to Find Information in This Manual..................................................1-2

Where to Find Other Information ..................................................................1-3

Programs Needed to View Linked Documents .....................................1-4

Documents That Show How to Perform a Procedure ..........................1-4

Installation Documents .............................................................................1-5

Applications Documents...........................................................................1-6

Documentation Packaging and Updates.......................................................1-6

Documentation Admonishments ...................................................................1-6

Customer Assistance ........................................................................................1-7

910-0095-001 Revision J November 2007 1-1

Introduction

Introduction

This manual is a generic manual that describes common components of Tekelec

1000 Applications Server (AS) hardware systems and describes how to install them and replace them. A T1000 AS hardware system consists of one or more

Tekelec 1000 platforms (with applications loaded) and any additional hardware

(such as hubs, switches, or power distribution equipment) needed to support the applications.

NOTE: This manual includes links to documents that are specific to a given product, depending on which product CD this manual is viewed. Although the manual is the same on CDs for various products, the linked documents are different on different product CDs. For more information about linked

documents, see “Where to Find Other Information” on page 1-3.

T1000 AS hardware systems are delivered with applications already loaded.

• Most applications run on T1000 AS hardware systems installed in a Direct

Current (DC) environment.

• Some applications may run on T1000 AS hardware systems installed in a

Alternating Current (AC) environment, in which the T1000 AS hardware system contains a rectifier to convert AC power to DC used by the T1000

AS platform.

For more information about T1000 AS hardware systems in AC and DC

environments, see Chapter 3, “T1000 AS Hardware System Overview.”

Each time this manual is published, the revision level is changed. For example, the first time this manual is published, it uses Revision A; the second time it is published, it uses Revision B.

Where to Find Information in This Manual

Table 1-1 shows how this manual is organized.

Table 1-1.

Manual Organization

Chapter Number and Title

Chapter 1, “About This Manual”

Description

Describes how to use the manual, where to find other information, and how to contact

Technical Services.

Chapter 2, “Safety and Pre-Installation

Requirements”

Lists general safety instructions that readers should be familiar with, and lists site requirements that should be verified before installing T1000 AS hardware systems.

Chapter 3, “T1000 AS Hardware System

Overview”

Presents an overview of the various hardware components that can be included in T1000 AS hardware systems.

Chapter 4, “How to Install a T1000 AS Frame” Describes how to install a heavy duty frame

which is delivered from manufacturing with

T1000 AS units mounted in a heavy-duty frame for use in a DC environment.

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Where to Find Other Information

Table 1-1.

Manual Organization (Continued)

Chapter Number and Title

Chapter 5, “How to Install Hardware in an

Existing Frame”

Chapter 6, “Post Installation Procedures”

Description

Describes how to install an individual T1000

AS unit into a frame that has already been installed. This chapter covers both:

• Adding a T1000 AS unit into a heavy duty frame that already contains from 1 to 4 T1000 AS units in a DC environment

• Installing a single T1000 AS unit into a customer’s frame in an AC environment.

Presents a post-installation checklist and instructions on how to verify voltage and to power-up the system.

Chapter 7, “Field Replaceable Units”

Appendix A, “T1000 AS Hardware Feature

Information,”

Describes the components of a T1000 AS hardware system that can be replaced in the field, and includes procedures for replacing each type of field-replaceable unit (FRU).

Describes in greater detail some of the hardware features of the T1000 AS chassis.

Appendix B, “Hardware Repair and Return,” Describes how to obtain a Return Material

Authorization, find part numbers on labels, and ship returned equipment.

Where to Find Other Information

This manual is delivered on a compact disk (CD) that also contains the following documentation (these documents can also be accessed from the introductory page of the documentation CD):

• The CD contains linked documents shown in the following sections. To display one of these documents from within this document, click anywhere in the highlighted area. For information about software needed

to open these links, see “Programs Needed to View Linked Documents” on page 1-4.

• Optionally, the CD may also contain application documentation, which describes the environment in which the T1000 AS hardware system runs as well as provides information about the application.

NOTE: Documentation about T1000 AS hardware components (such as breaker panels or Ethernet switches) that are supplied by other companies is shipped with the T1000 AS hardware system. When unpacking a frame or individual components, be sure to obtain this documentation and store it where it can be accessed later.

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Where to Find Other Information

Programs Needed to View Linked Documents

To view the linked documents, the workstation on which this manual is being viewed needs to have the following programs:

• Most of the linked documents are in Portable Document Format (PDF), which has a file type of .pdf. PDF is also the format of this manual. When a PDF link is clicked, the linked document is opened in the same window as this manual. To return to this manual, click the Back button on the PDF display window.

• A document with a .doc file type can be viewed with Microsoft® Word.

The linked document may open in a minimized window.

• A document with an .mpg file type can be viewed with a variety of video programs. Two commonly used programs are:

— Microsoft Windows® Media Player (this program is usually included with Microsoft Internet Explorer)

— RealOne™ Player

Documents That Show How to Perform a Procedure

The following documents illustrate how to perform procedures. The first document uses a Word format; the others are videos with sound that can be opened with most video programs.

• 822-0094-02.doc

, WORK INSTRUCTIONS, UNPACKING, VERTICAL

SHIPPING CRATE, HEAVY DUTY, EAGLE

• access_in_frame.mpg

, video that shows how to slide T1000 AS chassis out

from frame and open lid (also see Procedure , “How to Slide T1000 AS Chassis

Out from Frame,” on page 7-7)

• replace_filter.mpg

, video that shows how to replace a filter (also see

Procedure , “How to Replace an Air Filter,” on page 7-18)

• replace_fans.mpg

, video that shows how to replace a fan assembly (also see

Procedure , “How to Replace a Fan Assembly,” on page 7-19)

• replace_disk_drives.mpg

, video that shows how to replace a hard disk drive

assembly (also see Procedure , “How to Replace Hard Disk Drive

Assemblies,” on page 7-23)

• replace_main_unit.mpg

, video that shows how to replace a T1000 AS chassis

(also see Procedure , “How to Replace a T1000 AS Chassis FRU,” on page

7-43)

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Where to Find Other Information

Installation Documents

This section contains links to assembly drawings, interconnect diagrams, and related installation documents.

NOTE: A given application or set of applications might support only a DC environment or only an AC environment. For information about which environment is supported, refer to the application documentation. If the environment is not supported by the application, the link will open a document that states that the drawing is not available.

Linked Documents For DC Environments

The following documents provide information about T1000 AS hardware systems in DC environments:

• DC_AssemblyDrawing.pdf

, a drawing of the maximum configuration possible in a frame in a DC environment

• DC_InterconnectDiagram.pdf

, a diagram that shows how the elements in a frame should be connected

• DC_CableList.pdf

, a list of the cables shown in the system interconnect drawing. The list contains links to drawings of each cable used in the

DC_InterconnectDiagram.

• DC_BreakerSettings.pdf

, information that shows mapping of breakers to hardware components.

Linked Documents For AC Environments

The documents in this section provide information about T1000 AS hardware systems in AC environments.

NOTE: Some applications and application sets do not support installation of

T1000 AS hardware systems in AC environments. When installation in an AC environment is not supported, the links shown in this section will open documents that state “This application set does not support installation in AC environments.”

• AC_PowerSystem.pdf

, a detailed drawing of the rectifier used to convert

AC to DC power

• AC_InterconnectDiagram.pdf

, a diagram that shows how the elements in a customer-provided frame should be connected in an AC environment

• AC_CableList.pdf

, a list of the cables shown in the system interconnect drawing. The list contains links to drawings of each cable used in the

AC_InterconnectDiagram.

910-0095-001 Revision J November 2007 1-5

Documentation Packaging and Updates

Applications Documents

T1000 AS units support a variety of applications. For more information, refer to application documentation.

NOTE: Application documentation may also contain information about additional hardware.

Documentation Packaging and Updates

Customer documentation is upgraded whenever significant changes are made that affect system operation or configuration are made.

The document part number is shown on the title page along with the current revision of the document, the date of publication, and, if applicable, the software release that the document covers. The bottom of each page contains the document part number and the date of the publication.

Documentation Admonishments

Admonishments are icons and text that may appear in this and other Tekelec manuals. Admonishments alert the reader to assure personal safety, to minimize possible service interruptions, and to warn of the potential for equipment damage.

The following admonishments, listed in descending order of priority, are used in

Tekelec manuals.

TOPPLE: This icon and text indicate the possibility of equipment damage and personal injury from toppling.

topple

DANGER: This icon and text indicate the possibility of

personnel injury

.

WARNING: This icon and text indicate the possibility of

equipment damage

.

CAUTION: This icon and text indicate the possibility of

service interruption

.

1-6 910-0095-001 Revision J November 2007

Customer Assistance

Customer Assistance

The Customer Care Center offers a point of contact through which customers can receive support for problems that may be encountered during the use of Tekelec’s products. The Customer Care Center is staffed with highly trained engineers to provide solutions to your technical questions and issues seven days a week, twenty-four hours a day. A variety of service programs are available through the

Customer Care Center to maximize the performance of Tekelec products that meet and exceed customer’s needs.

To receive technical assistance, call the Customer Care Center at one of the following locations:

• Tekelec, USA

Phone (US and Canada) +1 888 367 8552 (US and Canada only)

Phone (international) +1 919-460-2150

Email: [email protected]

• Tekelec, Europe and UK

Phone +44 1784 467 804

Email: [email protected]

910-0095-001 Revision J November 2007 1-7

Customer Assistance

1-8 910-0095-001 Revision J November 2007

2

Safety and Pre-Installation

Requirements

Introduction.......................................................................................................2-2

Safety Information ............................................................................................2-2

Regulatory Compliance and Certification ....................................................2-4

Pre-Installation Site Requirements.................................................................2-5

Generic Site Requirements........................................................................2-6

Grounding and Power Requirements .....................................................2-8

910-0095-001 Revision J November 2007 2-1

Introduction

Introduction

This chapter presents:

• General safety considerations that should always be kept in mind when

Tekelec products are installed or replaced

• Listing of regulatory compliances and certifications that Tekelec products support

• Site requirements that should exist before Tekelec products are installed

Safety Information

Safety icons and text are used throughout Tekelec manuals to warn the reader of the potential of personal injury, service interruption, and equipment damage. For

information about what each of the icons mean, see “Documentation

Admonishments” on page 1-6.

Before beginning any procedure described in this manual, ensure that you are familiar with each of the following safety admonishments. Additional safety admonishments may be included, or repeated, for specific procedures.

TOPPLE: Always read and understand instructions completely before working on, moving, raising or lowering the frame, any portion of the frame, or attachments to the frame or equipment.

topple topple

TOPPLE: Never try to unpack any frame from the shipping container without at least two people to steady any movement of the frame and related components. At least two people are required to safely move and position any frame.

topple

TOPPLE: Never pull out the shelf of any frame that is not anchored properly.

Some frames are required to be attached to overhead ladder racks before shelves are extended.

DANGER: No commercially AC powered equipment may be used or placed within 7 ft. of –48V equipment. AC powered equipment within 7 ft. of –48V equipment may create a shock or current loop that can be severely hazardous to personnel and equipment.

2-2 910-0095-001 Revision J November 2007

Safety Information

DANGER: Do not wear metal, chains, rings, watches, or jewelry or carry exposed metal, keys or tools in pockets when working on system equipment or other related electrostatic-sensitive components. Always wear a wrist strap or other electrostatic protection when handling printed circuit boards and other electrostatic-sensitive devices.

WARNING: Do not leave or allow unused metal objects, such as screws or washers, to remain anywhere within the equipment. Remove all unused material from the equipment

WARNING: Do not allow any metal shavings to remain in the equipment area. Metal Shavings may result from over tightened screws or bolts. These small metal particles are hazardous to electronic equipment.

Be careful not to over tighten screws or bolts.

WARNING: Do not use tie wrAS on or above the top traverse arms on a frame. Always trim tie wrap flush and turn the trimmed tie wrap to the rear of the cable.

CAUTION: All personnel associated with the installation of these systems must adhere to all safety precautions and use required protection equipment, to avoid the possibility of injury to personnel, service degradation, and/or service interruption.

CAUTION: These systems have redundant power supplies to allow service during normal maintenance. When repairs require a total power disconnect, both input supply sources must be disconnected. This causes service interruption and takes down the systems.

CAUTION: This equipment has a connection between the earthed conductor of the DC supply circuit and the earthing conductor.

CAUTION: The Branch Circuit Overcurrent Protection shall be rated minimum -48V, maximum 40A.

CAUTION: Equipment is to be installed in restricted access areas in accordance with articles 110-16, 110-17, and 110-18 of the National Electric Code,

ANSI/NFPA 70.

910-0095-001 Revision J November 2007 2-3

Regulatory Compliance and Certification

CAUTION: A readily accessible disconnect device that is suitable, approved, and rated shall be incorporated in the field wiring.

CAUTION: Connect to a reliably grounded SELV source which is reliably earthed and electrically isolated from the AC source.

CAUTION: Use only listed closed loop connectors for connection to the supply.

CAUTION: When some CPCI cards arrive from the manufacturer, they may have a small plastic cover over the screws and/or the alignment ejector pins.

Remove and discard these plastic covers. If inserting the cards takes an excessive amount of force, check for obstructions. Forcing the card into a slot may damage the ejector handle or pin.

Regulatory Compliance and Certification

Tekelec products are tested to meet the following regulatory standards:

• Network Equipment Building System (NEBS) level 3 as listed in Telcordia

SR-3580.

• Applicable Telcordia Electromagnetic Compatibility and Electrical Safety requirements in GR-1089-CORE.

• Applicable Physical Protection requirements in GR-63-CORE.

• Relevant directives and harmonized standards in support of the products

Compliance European (CE) mark required in Europe. Figure 2-1 shows the

mark used to indicate this compliance.

Figure 2-1.European Directives CE Mark

2-4

• Relevant standards in ElectroMagnetic Compatibility (EMC) directive

89/336/EEC.

• Relevant standards in Safety directive 73/23/EEC, supported by Certified

Body (CB) Test Certificates US/5923/UL or US/5451/UL issued by the

National Certification Body as tested to IEC 60950 with national differences for European countries

910-0095-001 Revision J November 2007

Pre-Installation Site Requirements

• Underwriters Laboratories (UL) listed under UL File E200146 for USA and

c-UL for Canada. Figure 2-2 shows the mark used to indicate this compliance.

Figure 2-2.Combined UL Mark for the United States and Canada

C

R

UL

LISTED

US

• Relevent standards in SJ/T 11363-2006 for limits of certain hazardous substances.

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Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the SJ/T 11363-2006 standard.

Pre-Installation Site Requirements

Before installing any T1000 AS hardware system, ensure that the requirements described in both of the following sections have been met.

“Generic Site Requirements” on page 2-6

“Grounding and Power Requirements” on page 2-8

910-0095-001 Revision J November 2007 2-5

Pre-Installation Site Requirements

Generic Site Requirements

Ensure that the site where the product will be installed conforms to the specifications listed in the following sections. These specifications are standard telephony industry requirements for equipment installation.

Fire Protection

Local fire protection codes must be satisfied in the equipment room where the system is to be located.

Environmental Requirements

Tekelec products are designed for environments that have temperature and humidity controls.Temperature and humidity controls must be activated as quickly as possible for equipment to operate at an optimum level.

When temperature and humidity controls fail, the equipment has been tested to operate within the following ranges:

• Temperature

— 5° C to 40° C (41° F to 104° F) for normal operation

— -5° C to 50° C (23° F to 122° F) for no more than 96 hours in duration and at elevations less than 1800 meters

— -5° C to 50° C (23° F to 122° F) for storing the product

• Humidity

— 5% to 85% non-condensing for normal operation

— 5% to 90% non-condensing (but not to exceed 0.024 kilograms of water per kilogram of dry air) for no more than 96 hours in duration and at elevations less than 1800 meters

Tekelec products are tested to operate at an elevations within the following range:

• Minimum: 60 meters below sea level at ambient temperature of 30° C (86° F)

• Maximum: 4000 meters above sea level at ambient temperature of 40° C

(104° F)

HVAC Requirements

Tekelec products are designed to bring cool air in from the bottom front and exit heated air out the top rear of the installed equipment.

The required HVAC (Heating, Ventilation, and Air Conditioning) capacity depends on the installed equipment. To calculate needed HVAC capacity, determine the total wattage of the installed equipment and use the following formula:

BTUs/hr. = watts x 3.413

2-6 910-0095-001 Revision J November 2007

Pre-Installation Site Requirements

Lighting

Adequate lighting should be provided in the room where the equipment is to be located. Lighting fixtures must be far enough from the equipment and cables to prevent heat damage and to allow safe access to equipment and cables.

Earthquake Resistance

All Tekelec system configurations are designed to assure that the system remains operational during and after an earthquake, even when the system is located on the upper floors of a zone 4 central office.

Space Requirements

Provide space as described in Table 2-1. These space requirements provide for

Tekelec equipment installed in a 23-inch heavy-duty frame, which measures 7 feet high. Separator panels and end panels add to the width of multiple frame systems.

Table 2-1.

Space Requirements

Building Area Dimensions Notes

Halls

Frame location

Side aisles

4.5 feet wide by 8 feet tall

(1.4 meters wide by

2.4 meters tall)

To provide a clear, uncluttered route for moving equipment between the loading/receiving dock and the planned system location

30 inches wide by 24 inches deep

(76.2 cm wide by 60.96 cm deep)

Floor area recommended for one Tekelec frame

(multiply by the number of frames listed on the

Initial Sales Order)

Total area per frame = 720 square inches (5.0 square feet)

(0.465 square meters)

4 feet (1.2 meters) To allow maneuvering frames into place and provide ample work space around the equipment

From walls or other frames Front and rear access 3 feet 6 inches

(107 cm)

Side access 12 inches (31 cm) From walls or other frames

In addition, when planning the installation, be sure to take into account spare hardware storage, modems, terminals, printers, cross connect panels, and all other items that might require space in a system.

910-0095-001 Revision J November 2007 2-7

Pre-Installation Site Requirements

Floor Loading

Tekelec products installed in heavy-duty frames are designed for installation on raised or solid floors, which are recommended to have a distributed load capacity of no less than 100 pounds per square foot (504 kg/m2). Following are the maximum weights of Tekelec frames:

• Maximum weight of EAGLE 5 ISS Control or Extension frames: 850 lbs

(386 kg).

• Maximum weight of a two T1000/T1100 server frame (for example, the

MPS frame), including AC and DC LSMS frames: 600 lbs (273 kg).

• Maximum weight of the EOAP frame: 450 lbs (205 kg).

• Maximum weight of an application frame with up to six T1000/T1100 servers: 925 lbs (421 kg).

Use the following equation to calculate the floor loading:

Distributed floor capacity = Total equipment weight/floor area

Grounding and Power Requirements

Before installing a T1000 AS hardware system, refer to the application documentation to determine whether it is to be installed in an Alternating

Current (AC) or Direct Current (DC) environment. Then, ensure that the grounding and power requirements in the appropriate following sections have been met.

“Grounding Requirements” on page 2-8 (this section describes

requirements both for AC and DC environments)

“Power Requirements in a DC Environment” on page 2-10

“Power Requirements in an AC Environment” on page 2-11

Grounding Requirements

Tekelec systems operate as digital isolated ground plane systems in a central office environment and require a single connection to the central office ground window. The system’s ground cables must provide the sole grounding connection between the entire system and the central office grounding.

WARNING: Always install an isolator pad between the frame and ground.

Tekelec frames are shipped with isolator pads to completely isolate the frames from ground. If a non-Tekelec frame is used, an isolator pad must be provided.

2-8 910-0095-001 Revision J November 2007

Pre-Installation Site Requirements

The system can use three types of grounding paths:

• Battery return

The battery return grounding path is the return path for all –48VDC loads in the system. This path is isolated from other system grounds and connects to the rest of the central office through the –48VDC return connections located on the breaker panels of each frame.

• Logic Ground

Some system types require connection to a logic ground. The logic ground path provides a common voltage reference point between all circuit boards of a system. Each connection terminates to the system ground. The logic ground path is shown on your system’s interconnect drawing. The logic ground path does not carry current.

NOTE: Logic ground is not required in an AC environment when the

T1000 AS unit uses only Ethernet connections. Ethernet connections are the only network connections intended for use with the AC powered

T1000 AS unit. If the AC-powered T1000 AS unit uses serial RS232 connections, the grounding in a standard serial cable will provide the logic ground necessary for the data transmission.

NOTE: AC-powered T1000 AS units should not be used for RS485,

DS0, V.35, or other network connections unless specified by Tekelec.

• Frame/chassis ground

The frame/chassis ground path provides a low impedance connection for all metal parts of the entire system, including the frame, doors, shelves, and end panels. Each frame/chassis connection within the system lineup terminates to the frame and connects to the main ground by way of HtAS,

#6 American Wire Gauge (AWG) to 1/0 cable.

NOTE: The frame/chassis ground path does not carry current.

For products installed in a frame, the doors installed are grounded to the frame through a two-hole lug ground wire and through a screw-down

latch. Figure 2-4 shows a cutaway view example of an open frame door

showing the door ground strap.

910-0095-001 Revision J November 2007 2-9

Pre-Installation Site Requirements

Figure 2-4.Door Grounding Strap Placement

Frame number

(label)

Frame information

(label)

Door ground strap

2-10

EMI shield

(where required)

Perforated door

(where required)

End panel

(where required)

04_frame_door-gnd_generic

Door

(rear view)

Frame

(front view)

Power Requirements in a DC Environment

A Direct Current environment must supply four 40Amp feeds from the customer’s power source. Each frame containing Tekelec products requires that power be provided from two to four breakers at –48VDC.

Each frame is divided into A and B power buses. In the event of loss of power on one of the buses, the other bus must be able to supply current for the entire frame.

Therefore, each bus requires wiring sized to handle up to the maximum amps at

–48VDC, with a maximum voltage drop of 0.6 volts. This requirement is met automatically when power is supplied by breakers.

NOTE: If breakers are tripped by an overload, they must be switched completely OFF and then ON to reset.

The following table contains detailed information on T1000 AS power requirements in a DC environment: DC_PowerReqmts.pdf

,

910-0095-001 Revision J November 2007

Pre-Installation Site Requirements

Power Requirements in an AC Environment

An Alternating Current environment must supply two 20 Amp feeds from separate circuits.

910-0095-001 Revision J November 2007 2-11

Pre-Installation Site Requirements

2-12 910-0095-001 Revision J November 2007

3

T1000 AS Hardware System

Overview

T1000 AS Hardware System in a DC Environment.....................................3-3

T1000 AS Hardware Features .........................................................................3-5

T1000 AS Rear I/O Panel ..........................................................................3-8

T1000 AS Status Indicators .......................................................................3-8

T1000 AS Chassis Installation and Replacement...................................3-9

Breaker Panels .................................................................................................3-11

Breaker Panel LEDs .................................................................................3-12

Breaker Panel Power................................................................................3-13

Breaker Panel Settings .............................................................................3-13

Ethernet Switches, Routers, or Hubs ...........................................................3-13

910-0095-001 Revision J November 2007 3-1

Introduction

Introduction

Depending on the applications that run on them, T1000 AS hardware systems are delivered in one of the following ways:

Integrated applications

Most applications that run on T1000 AS systems are designed to be integrated with features that run on a Signal Transfer Point (STP). T1000

AS systems for these applications run in a Direct Current (DC) environment and are delivered in one of the following ways:

— For all applications, the initial installation of the T1000 AS hardware system consists of one or more T1000 AS units, along with breaker panels and Ethernet communication equipment, already installed by

Tekelec manufacturing in a heavy duty frame.

— Some applications allow a single T1000 AS unit to be added to a heavy duty frame that has been previously installed and already contains one to four T1000 AS units. To view the maximum configuration allowed, refer to the DC assembly drawing .

For more information about these T1000 AS hardware systems, see “T1000

AS Hardware System in a DC Environment” on page 3-3.

Non-integrated applications

Applications (such as provisioning applications or network management applications) that do not need to integrate with STP features may not require a DC environment. If an application is designed to run in an

Alternating Current (AC) environment, a single T1000 AS unit is delivered along with equipment that converts AC power to DC power.

For more information, see “T1000 AS Hardware System in an AC

Environment” on page 3-5.

To determine which environments are supported by the applications that run on the T1000 AS systems, refer to the applications documentation.

This chapter provides an overview of T1000 AS hardware systems in each of the possible environments and an overview of each of the components that can be part of a T1000 AS hardware system.

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T1000 AS Hardware System in a DC Environment

T1000 AS Hardware System in a DC Environment

In a Direct Current (DC) environment, a T1000 AS hardware system consists of the following hardware components, which are assembled in a heavy-duty frame by Tekelec and delivered as one unit when first ordered (some applications allow additional T1000 AS units, to a maximum of five, to be added later):

• Depending on the applications loaded, from one to five T1000 AS units, identified as A through E, starting with the topmost server identified as A.

Each server consists of T1000 AS hardware that is loaded at the factory with platform software and application software. Some applications allow each server to be installed with different application software. (The minimum and maximum number of servers in the frame depends on which applications are loaded; for more information, refer to the applications documentation and to the DC assembly drawing .) For an

overview of the T1000 AS units, see “T1000 AS Hardware Features” on page 3-5.

NOTE: Some applications allow individual T1000 AS units (to a maximum of five per frame) to be added later.

Two Breaker Panels (BPs). For an overview, see “Breaker Panels” on page 3-11;

for more information, refer to the documentation delivered with the product.

• Additional equipment, such as consoles and communications switches, routers, and hubs. For more information on these components, refer to the documentation delivered with the product.

Figure 3-1 shows an example T1000 AS hardware system in a DC environment.

NOTE: This figure shows the maximum configuration of five servers in the frame. For more complete information about the configuration used by the application, refer to the DC assembly drawing .

910-0095-001 Revision J November 2007 3-3

T1000 AS Hardware System in a DC Environment

Figure 3-1.

T1000 AS Hardware System in DC Environment

TekServer Unit Frame

DC Envioronment

2 Breaker panels

Drip pan

Site specific system hardware

A

TekServer units

(maximum configuration shown)

B

C

D

E

03_ts_frame_flat-front

3-4 910-0095-001 Revision J November 2007

T1000 AS Hardware System in an AC Environment

T1000 AS Hardware System in an AC Environment

In an Alternating Current (AC) environment, a T1000 AS hardware system consists of the following hardware components, which are delivered as separate units and are assembled at the customer site in a frame supplied by the customer

(the frame can be either 19 inches or 23 inches wide):

• One T1000 AS unit, which is loaded at the factory with platform software and

application software. For an overview of the T1000 AS units, see “T1000 AS

Hardware Features” on page 3-5.

• A rectifier, which accepts an AC voltage and produces a regulated DC

voltage output. For an overview, see “Rectifier” on page 3-14; for more

information, refer to the documentation delivered with the product.

Figure 3-2 shows an example T1000 AS hardware system in an AC environment.

Figure 3-2.

T1000 AS Hardware System in AC Environment

Rectifier

TekServer

Unit

03_ts_ac_frame

T1000 AS Hardware Features

The Tekelec 1000 Services Platform is a general-purpose application engine (AE) that offers high transaction rates with low latency. It supports a variety of application solutions for the wireless and wireline telecommunications infrastructure to provide the building blocks for next-generation signaling systems.

The Tekelec 1000 Services Platform is a scalable computing platform constructed with state-of-the-art components packaged in a compact-size, stand-alone enclosure. The Tekelec 1000 chassis utilizes dual processors, and has eight PCI slots, four internally mounted media devices, and expandable memory.

910-0095-001 Revision J November 2007 3-5

T1000 AS Hardware Features

Figure 3-3 shows a single Tekelec 1000 Services Platform. For clarity, it is shown

not mounted in a frame.

Figure 3-3.

Tekelec 1000 Chassis

CRITICAL

MINOR

EJECT

EJECT

Tekserver

03_t s_front_iso

Figure 3-4 shows an exploded view of the T1000 AS chassis. This view shows

where the various hardware components, especially the Field Replaceable Units

(FRUs), are located.

3-6 910-0095-001 Revision J November 2007

Figure 3-4.

Exploded View of T1000 AS Chassis

T1000 AS Hardware Features

3

4

5

2

6

6 = the entire

TekServer unit

03_t s_expld_frus

1

Field Replaceable Units (FRUs)

The following correspond to the Field Replaceable Units shown in Figure 3-4:

1. Air filter

2. Fan assemblies

3. Hard disk assembly (only the assembly on the left side is shown as an exploded view)

4. Removable media disk drive assembly

5. Peripheral Component Interconnect (PCI) cards

6. Entire T1000 AS chassis

For more information about FRUs, see Chapter 7, “Field Replaceable Units.”

For more information about the hardware components, see Appendix A, “T1000

AS Hardware Feature Information.”

910-0095-001 Revision J November 2007 3-7

T1000 AS Hardware Features

T1000 AS Rear I/O Panel

The rear input/output (I/O) panel is perforated to facilitate airflow and forms the back wall of the Tekelec 1000 enclosure. It has openings for:

• Eight peripheral component interface (PCI) cards' I/O panels

• The I/O connectors on the rear edge of the main board (mouse, keyboard,

VGA, serial port, E1 or T1 clock inputs, and two USB ports)

• The power board I/O (logic ground connection)

Power entry is at the rear of the Tekelec 1000 platform. There are two right angle power connectors (A and B feeds) on the power board that are accessible through the rear I/O panel. The power input connectors are keyed and have positive locking features.

Logic ground is carried on a 15-position, right-angle connector on the power board. The connector is bulkhead-mounted to the rear I/O panel. There are also

two chassis ground connector studs on the rear I/O panel. See Figure 3-5 for a

detailed view of the rear I/O panel.

NOTE:

Figure 3-5 shows empty PCI slots.

Figure 3-5.

Rear I/O Panel

Rear Cable arm connection

Chassis ground -48 VDC Input B

Logic ground -48 VDC Input A

LOGIC GND

PWR B PWR A

USB A

B

CLK

VGA

SERIAL

(2) USB

RJ45 B

VGA Serial

RS-232

RJ45 A

Mouse

Keyboard

PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1

PCI slots

PCI 1 slot

03_ts_flat-rear

T1000 AS Status Indicators

The T1000 AS platform provides the following light-emitting diode (LED) status

indicators on the front panel of the Tekelec 1000 platform (see Figure 3-6):

• Critical, Major, and Minor visual alarm indicators indicate operational condition of the Tekelec 1000 platform, including status of the major subsystems: processors, volatile memory, non-volatile memory (disk drives, etc.), and interfaces.

• Indicators for A and B power inputs.

3-8 910-0095-001 Revision J November 2007

Figure 3-6.

T1000 AS Status Indicators

T1000 AS Hardware Features

03_ts_front_st atus

Power Indicators

For more information about the diagnostics that manage these alarm and status

indicators, see “T1000 AS Diagnostics” on page A-6.

T1000 AS Chassis Installation and Replacement

The T1000 AS chassis is installed in the frame using slides that have inner and outer rails. The outer slide rail is attached to the frame and the inner slide rail is

attached to the T1000 AS chassis (see Figure 5-1 on page 5-3). The chassis is

installed by sliding the inner rails into the outer rails.

DANGER: Moving a T1000 AS chassis requires two people. Each T1000 AS chassis weighs approximately 30 kg (65 lbs) and may cause personnel injury or damage to the internal components due to shock and vibration if not handled properly.

The Tekelec 1000 chassis is also field replaceable. Tekelec 1000 replacement, including disconnecting cables, mounting a replacement system (of identical configuration), and reconnecting cables requires no more than 30 minutes.

NOTE: All I/O connections are at the rear of the Tekelec 1000 chassis.

Table 3-1 lists the dimensions of the Tekelec 1000 chassis.

910-0095-001 Revision J November 2007 3-9

T1000 AS Hardware Features

Table 3-1.

Tekelec 1000 Chassis Dimensions

Dimension

Depth

Height

Width

Value

20.6 inches from front surface to rear bulkhead

Notes for Rack-Mounting

Allows over 2.5 inches of depth for cable management in a Tekelec Heavy Duty Frame. The pull handles on the front lid protrude 0.75 inches leaving 0.3 inches of clearance between the handles and a perforated door assembly. Chassis slide lock brackets are used to anchor the Tekelec 1000 chassis in position during normal operation.

6.9 inch high (4U) form factor

17.6 inches wide, with slides

Allows for multiple Tekelec 1000 chassis and associated

Ethernet switches to be mounted in a Tekelec Heavy

Duty frame

Allows for a Tekelec 1000 chassis to be installed in 19 inch racks. Adapter plates are required to mount a

Tekelec 1000 chassis with slide rails in 23 inch frames.

1.

Tekelec makes no warranties for servers that are installed without proper clearances or that are removed from Tekelec-standard frames.

2.

The Tekelec 1000 enclosures should be free to slide only during installation, service, or repair; they should be locked down at all other times.

Cable Management Arms

The T1000 AS is installed on slides for easy access. When the chassis is slid in or out, strain on the cables is relieved by one of the following cable management systems:

• Side Cable Management Arms

These cable management arms are attached to the sides of the frame and fold inward towards the back of the T1000 AS it is slid out from the frame

(see Figure 3-7 on page 3-11). A T1000 AS chassis that is shipped with

these cable management arms also includes tension bars that are mounted on the rear of the server to further reduce strain on the cables.

3-10 910-0095-001 Revision J November 2007

Figure 3-7.

T1000 AS with Side Cable Management Arms

Breaker Panels

• Rear Cable Management Arm

The Rear Cable Management Arm attaches to the rear of the T1000 AS and unfolds as the T1000 AS is slid out.

NOTE: Rear Cable Management Arm systems are no longer being shipped with new T1000 AS installations.

Breaker Panels

Breaker panels are used to provide redundant power paths to T1000 AS units and other equipment in a heavy duty frame in a DC environment.

Figure 3-8 shows the two breaker panels used to provide redundant power paths:

• An upper breaker panel, called BP-1

• A lower breaker panel, called BP-2

Each breaker panel has two sides: side A and side B. Each side has seven breakers, although only certain breakers on each side are active (closed). The open position of each breaker is marked by “O” and “|” marks the closed position.

910-0095-001 Revision J November 2007 3-11

Breaker Panels

Figure 3-8.

Front of Breaker Panel

Mounting screws

Breaker positions A1-A7

1 2 3 4 5

A

6 7

Breaker Panel 1

Front View

BREAKER

ALARM

INPUT

BREAKER

A B

POWER

ON

A B

A

Breaker positions A1-A7

1 2 3 4 5

Mounting screws

6 7

1 2

Mounting screws

Breaker positions B1-B7

3 4 5 6 7

B

Breaker Panel 2

Front View

BREAKER

ALARM

ALARM

RESET

INPUT

BREAKER

A B

POWER

ON

A B

1 2

Breaker positions B1-B7

3 4 5 6 7

B

09_breakers_front

Mounting screws

Breaker Panel LEDs

Figure 3-9 shows a close-up of the power module, also called the “Indicator

Panel,” in the center of the front of each breaker panel.

Figure 3-9.

Breaker Panel LEDs

Front View Detail

LED

A

Breaker positions A1-A7

1 2 3 4 5

BREAKER

ALARM

ALARM

RESET

INPUT

BREAKER

6 7

POWER

ON

A B

LEDs

A B

1 2

Breaker positions B1-B7

3 4 5 6 7

B

BREAKER

ALARM

ALARM

RESET

INPUT

BREAKER

A B

POWER

ON

A B

Front View

09_breaker_leds

The power module contains two pairs of light-emitting diodes (LEDs), each labeled

A

and

B

with respect to the side of the breaker panel that the LED represents:

• The pair of LEDs labeled

INPUT BREAKER

is on (illuminated green) for normal operation. If one of the rear input breakers opens (pops out), its respective

LED is off (not illuminated).

• The pair of LEDs labeled

POWER ON

is also on (illuminated green) for normal operation. If power is lost coming to the breaker panel, the affected LED is off

(not illuminated.)

NOTE: If one of the

POWER ON

LEDs is off, the respective

INPUT

BREAKER

LED will also be off and the

BREAKER ALARM

LED will be illuminated red.

3-12 910-0095-001 Revision J November 2007

Ethernet Switches, Routers, or Hubs

Breaker Panel Power

The breakers receive power from the input circuit on their respective side. Each breaker controls the power to its corresponding power feed on the back of the breaker panel. The power feeds connect to the individual hardware devices in the frame.

Power comes into each breaker panel on side A and on side B. Each input power line connects to the input power feeds in the rear of the breaker panel. Each input power feed has an input circuit breaker beside it that ensures that the power is within an acceptable range.

Breaker Panel Settings

To view a table that shows the mapping of breakers to the devices, see

DC_BreakerSettings.pdf

. When a server is installed and powered up, the associated breakers should be closed. Inactive breakers are not required to be in the closed position.

NOTE: The breaker mapping table shows only end-to-end connectivity from the breaker panel breakers to the servers. For detailed information on wiring, see the DC interconnect diagram .

Ethernet Switches, Routers, or Hubs

Ethernet switches, routers, or hubs cross-connect all the components in a heavy duty frame. To determine which type of Ethernet switch, router, or hub is used, see the DC assembly drawing . For more information about the Ethernet switches, routers, or hubs, refer to the documentation that was delivered with the product.

Console Servers

Some T1000 AS hardware systems contain a console server, which provides access to the console ports of the T1000 AS units and allows Tekelec Customer Care

Center to access remotely the T1000 AS units. A console server is used only during maintenance and failure conditions. To determine whether a console server is used, see the DC assembly drawing .

For more information about the console server hardware, refer to the documentation that was delivered with the product. For information about how to configure the console server, contact Tekelec Customer Care Center (see

“Customer Assistance” on page 1-7).

910-0095-001 Revision J November 2007 3-13

Rectifier

Rectifier

In Alternating Current (AC) environment, a rectifier is used to accept AC input from the environment’s power source and produce DC output that can be used by the T1000 AS unit.

Rectifier Overview

Figure 3-10 shows an example rectifier.

Figure 3-10.

Rectifier

AC power plug

2 amp rectifier module

2 amp rectifier module

Blank rectifier module

Rectifier module serial number

03_rectifier-ac_power

Slot 1

Slot 2

Slot 3

2 breakers

Door latch

Rectifier system serial number

In a T1000 AS hardware system in an AC environment, the rectifier system

contains two rectifier modules; Figure 3-10 shows two rectifier modules, one each

in Slots 1 and 2, and a blank module in Slot 3. Each rectifier module is hot-swappable (can be replaced without turning off power to the rectifier system).

For a more detailed drawing of the rectifier, see AC_PowerSystem.pdf

. For more information about its features, refer to the documentation delivered with the product.

Rectifier Breaker Settings

To turn on power from the rectifier to the T1000 AS unit, open the door at the right of the rectifier and turn all the breakers to ON.

3-14 910-0095-001 Revision J November 2007

4

How to Install a T1000 AS Frame

Introduction.......................................................................................................4-2

How to Unpack the T1000 AS Frame and Conduct Inventory..................4-2

How to Install a T1000 AS Frame...................................................................4-2

Recommended Tools..................................................................................4-3

How to Prepare the Floor for Heavy Duty Frames...............................4-4

How to Anchor the HD Frame to the Floor ...........................................4-6

How to Anchor to Overhead Rack of HD Frame ................................4-17

How to Cable a T1000 AS Frame..................................................................4-19

910-0095-001 Revision J November 2007 4-1

Introduction

Introduction

This chapter describes how to unpack and install in a DC environment a heavy-duty frame that contains from one or more T1000 AS units and associated equipment.

For information about installing a T1000 AS unit in an AC environment and about installing an additional T1000 AS unit into a heavy-duty frame that already

contains from one to four T1000 AS units, see Chapter 5, “How to Install

Hardware in an Existing Frame.”

NOTE: The total number of T1000 AS units allowed in a frame depends on the application. For more complete information about the maximum configuration allowed by the application, refer to the DC assembly drawing .

How to Unpack the T1000 AS Frame and Conduct Inventory

When the T1000 AS hardware system frame arrives, perform the following procedure:

Procedure 4-1.

How to Unpack Frame and Conduct Inventory

1.

Unpack the heavy-duty frame, using the procedure described in 822-0094-02 .

2.

Ensure that all the parts listed on the packing list have been received.

3.

Ensure that the part numbers on the labels on the left and right sides of each

T1000 AS unit match the sales order for each of the following categories:

• Base configuration for hard disk

• Installed memory information

• PCI card configuration

For information about the fields on a label, see “T1000 AS Chassis Part

Number Information” on page B-16.

4.

Be sure to return the frame’s shipping container, as described in 822-0094-02 .

5.

This procedure is complete.

How to Install a T1000 AS Frame

A Heavy Duty (HD) frame is a specific Tekelec frame that has a specific footprint.

It should not be confused with other 19- or 23-inch standard frames.

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How to Install a T1000 AS Frame

To install and anchor a heavy duty frame, perform the following tasks:

Prepare the floor. See page 4-4.

Anchor the frame to the floor. See page 4-6.

NOTE: The anchoring procedure and the anchor assembly to use depend on the type of floor on which the frame is to be installed.

Anchor the frame to the ceiling using an overhead rack. See page 4-17.

Recommended Tools

All Tekelec tools should be labeled “Property of TEKELEC” with either a press-on

Field Tool Identification label (P/N 658-0941-01) or Field Tool Identification wrap

(P/N 658-0941-02).

• Safety glasses

• Ear protectors

• Mounting hardware kit (P/N 840-0092-01)

• Isolator pad (in mounting hardware kit), also used as template

• Chalk (or chalk line)

• Fiberglass tape measure

• Felt tipped marking pen

• Rotary impact drill

• 18 mm (11/16 inch) masonry drill-bit

• 1 inch (25.4 mm) masonry drill-bit

• Extension cord

• High Efficiency Particulate Air (HEPA) vacuum cleaner

• Masking tape

• File

• 3/4 inch (19mm) box-end wrench

• 3/4 inch (19mm) socket wrench

• Carbide-toothed hole saw

• Sub-floor marking tool (star bit)

• Hammer

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How to Install a T1000 AS Frame

How to Prepare the Floor for Heavy Duty Frames

Frame layout is site specific; Figure 4-1 on page 4-4 shows the most typical frame

layout. The recommended minimum aisle spacing is 3 ft. (91.5 cm) front and rear.

The following subsections provide instructions on marking the floor layout and preparing raised floors.

How to Mark the Floor Layout

Use the following procedure to mark the floor layout.

Procedure 4-2.

Mark Floor Layout

1.

Verify with a customer representative that the required area dimensions and equipment location correspond with the marked floor plan.

2.

Use the floor plan provided with the engineering site file specifications to mark the front base line and the borders of the first frame with the chalk line.

3.

Align the frame template (isolator pad) with either of the two sides marked

“This side front” along the front chalk line. Using a felt tip pen, mark Anchor locations in the middle of each oval anchor slot. Mark the corners of the first

frame as shown in Figure 4-1.

Figure 4-1.

Floor Marking Template for HD Frame

Rear

25 7/8 inches

Slots

First template position

12 inch minimum

from existing telco equipment

This side front

Front

Chalk lines defining front and starting end of lineup

6 inches spacing

Second template position

Chalk line

23 5/8 inches

04_floor_mounting_template

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How to Install a T1000 AS Frame

4.

Create another chalk line that allows 6 inches between each frame for correct spacing.

Align the template (isolator pad) again against the front chalk line and continue the process of aligning, marking, and moving the template (isolator pad) until the site specific number of frame spaces has been laid out.

5.

This procedure is complete.

Next, do one of the following:

If you are installing the frame on a slab floor, see Procedure 4-4, “Anchor a HD

Frame into a Slab Floor,” on page 4-7.

If you are installing the frame on a raised floor, see Procedure 4-3, “Create

Cable and Anchor Holes for Raised Floors,” on page 4-5.

Additional Preparations for Raised Floors

Use the procedures in this section to prepare floors for anchoring frames on raised floors. For raised floors, you must create cable and anchor holes in the raised floor tiles.

Procedure 4-3.

Create Cable and Anchor Holes for Raised Floors

1.

Mark the spots where the cable holes are to be drilled. (The spots where the

anchor holes are to be drilled were marked in Procedure 4-2, “Mark Floor

Layout,” on page 4-4.)

2.

Mark the corners of the raised floor tiles to ensure the same tiles will be returned to the same place when the procedure is complete.

3.

Remove the tiles from the equipment area.

4.

Use a HEPA vacuum cleaner to collect the shavings while drilling. Using a carbide-toothed hole saw of the appropriate diameter, drill the cable holes required in the raised floor tiles. For the anchor holes, drill 1 inch (2.54 cm) diameter holes in the tiles corresponding to the marked anchor locations. Use a file to remove any sharp edges from the drilled tiles.

5.

Return to the equipment area with the drilled tiles and replace the tiles, making sure the holes match where the frame anchors will be installed.

6.

You have completed this procedure.

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How to Install a T1000 AS Frame

Next, perform one of the following procedures, depending on the anchoring method you choose:

Procedure 4-5, “Anchor the Frame to the Slab Beneath the Raised Floor,” on page 4-11

Procedure 4-6, “Anchor Frame to Raised Floor with Support Channel,” on page 4-14

Procedure 4-7, “Anchor Frame with Support Channel/Spring Nut,” on page

4-16

How to Anchor the HD Frame to the Floor

See the following sections for instructions on anchoring heavy duty frames to the floor. These procedures are for typical installation sites with slab (concrete) floors and raised floors. You might have to accommodate these procedures to the unique features of your site. Depending upon your floor, use the procedure in one of the following sections:

Anchoring directly to a slab floor (see “How to Anchor Frame to Slab Floor” on page 4-6)

Anchoring to a slab floor beneath a raised floor (see “How to Anchor to

Concrete Floor Under a Raised Floor” on page 4-10)

Anchoring to a raised floor using washer and nut (see “How to Anchor on

Raised Floor Using Support Channel” on page 4-13)

Anchoring to a raised floor using a unistrut (see “How to Anchor on Raised

Floor Using Support Channel with Spring Nut” on page 4-16)

WARNING: Before drilling holes in any flooring, verify with facilities personnel that the area is free of gas or water pipes, ventilation plenum, and electrical wiring conduits.

How to Anchor Frame to Slab Floor

Use the procedure in this section to anchor the frame directly to a concrete slab

floor. If you are anchoring to a raised floor above a slab floor, see “How to Anchor to Concrete Floor Under a Raised Floor” on page 4-10. Always get permission

from facility personnel before drilling any holes for HD frame installation.

Figure 4-2 shows the components of the Anchor Assembly used for a slab floor.

4-6 910-0095-001 Revision J November 2007

How to Install a T1000 AS Frame

Figure 4-2.

Anchor Assembly for Slab Floors

5/8 inch rod

5/8 inch nut

Small steel washer

Large steel washer

Metal sleeve

Nylon shoulder washer

Fiber washer

Nylon collar

Expansion sleeve

Cone nut

Anchor

Assembly

Exploded View

See Note

Threaded rod

Twist off nut

Torque nut

(red plastic cover)

Nylon shoulder washer

Anchor

Assembly

Fiber washer

Nylon collar

Expansion sleeve

Cone nut

Hold-down plate (option)

04_anchor

Fiber washer

Frame

Isolation pad

Nylon shoulder washer

Metal sleeve

Floor

Note: When an anchor assembly is used on a raised floor, the anchor assembly must be disassembled and the correct length of threaded rod of the proper diameter must be used for the floor height requirement.

Procedure 4-4.

Anchor a HD Frame into a Slab Floor

1.

Use the HEPA vacuum cleaner to collect the dust while drilling holes. At each anchor location marked on the concrete floor, drill a hole that is 11/16 inches

(18 mm) in diameter to a depth of 3 inches (7.7 cm). The anchor and frame will not come together properly if the hole is drilled at an angle other than 90°.

NOTE: If any obstruction is encountered while drilling the hole, fill the unusable hole with liquid concrete. After allowing sufficient time for the liquid concrete to set, drill the hole at another spot within the marked area.

Clean out each hole after drilling is completed.

2.

Set a fully assembled anchor into each drilled hole.

910-0095-001 Revision J November 2007 4-7

How to Install a T1000 AS Frame

3.

From each anchor remove all pieces above the metal sleeve. Retain the pieces

for use in step 7.

4.

Lay the isolator pad on the floor with the holes in the isolator pad aligned over the anchor assemblies.

5.

Roll the frame (still on the dolly) into position above the isolator pad.

6.

Lower the frame onto the floor with the holes in the frame aligned over the anchor assemblies. For instructions about how to lower the frame, refer to

822-0094-02.

7.

Install the three square washers, the round fiberglass washer, the large steel washer, and the torque nut (with red plastic cover) in the order shown in

Figure 4-3. (The large steel washer, nylon shoulder washer, and round fiber

washer are found in the mounting hardware kit.)

When reassembling the anchor assembly, the bottom of the threaded rod must be flush with the bottom of the cone nut and the torque nut must be near the top of the threaded rod.

NOTE: When reassembling any anchor bolt assembly, lightly finger tighten only.

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How to Install a T1000 AS Frame

Figure 4-3.

Anchor Installation of HD Frame into Slab Floor

Anchor

(4 places)

Large steel washer

Round fiber

(insulator)

washer

Square metal washer

Qty=3

Bottom of Frame and isolator pad

04_anchor_frame_4corners

Isolation pad

8.

Tighten the top nut of the anchor assembly with a socket wrench until the twist off nut above the plastic red cover breaks free. Leave the twist off nut on the threaded rod to indicate that the torque on the nut beneath has been set properly.

9.

This procedure is complete.

Next, go to Procedure 4-8, “Attach Overhead Rack Support,” on page 4-18.

910-0095-001 Revision J November 2007 4-9

How to Install a T1000 AS Frame

How to Anchor on Raised Floors

To anchor a frame on a raised floor, use the procedure in one of the following sections :

“How to Anchor to Concrete Floor Under a Raised Floor” on page 4-10

“How to Anchor on Raised Floor Using Support Channel” on page 4-13

“How to Anchor on Raised Floor Using Support Channel with Spring Nut” on page 4-16

How to Anchor to Concrete Floor Under a Raised Floor

Use the following procedure to anchor a frame on a raised floor to the concrete

slab beneath the raised floor. Figure 4-4 shows the components of the anchor

assembly used for a concrete floor beneath a raised floor.

Figure 4-4.

Anchor Assembly for Raised Floor Over Concrete

Large fiber washer

Hold-down plate

5/8 inch

Twist off nut

(red plastic cover)

Frame floor

Isolation pad

Nylon shoulder washer

Large washer

Small steel washer

Note: When an anchor assembly is used on a raised floor, the anchor assembly must be disassembled and the correct length of threaded rod of the proper diameter must be used for the floor height requirement.

Finger tighten nuts above

Small steel washer

Nylon shoulder washer

Nylon collar

Concrete floor

Raised floor

5/8 inch nut

Frame floor

Isolation pad

Threaded rod

(see note)

Twist off nut

Torque nut

(red plastic cover)

Metal sleeve

(inside)

Raised floor

Concrete floor

Sub-floor marking tool

Anchor assembly with threaded rod

Expansion sleeve

Cone nut anchor_rsdflr

4-10 910-0095-001 Revision J November 2007

How to Install a T1000 AS Frame

Procedure 4-5.

Anchor the Frame to the Slab Beneath the Raised Floor

1.

Ensure that Procedure 4-3, “Create Cable and Anchor Holes for Raised

Floors,” on page 4-5 has already been performed.

2.

Perform the following substeps for each hole associated with each frame to be installed on the raised floor:

NOTE: The threaded rod must be absolutely perpendicular to the floor.

Using a level is recommended.

a.

Insert the threaded rod into the anchor holes in the tiles, making sure that the threaded rod is perpendicular to the hole.

b.

Strike the top of the threaded rod with a hammer using enough force to mark the concrete floor.

3.

Remove the floor tiles for access to the concrete floor.

4.

Use a HEPA vacuum cleaner to collect the dust while drilling. Drill an 18 mm diameter hole in the concrete floor to a depth of 3 inches (7.7 cm).

NOTE: If the hole is drilled at an angle the anchor and frame will not come together properly.

5.

Ensure that each hole is clean after the drilling is complete.

6.

For each threaded rod, thread the following components in the order shown onto one end of the rod (these components are threaded on the rod while the

rod is upside down; see Figure 4-4 on page 4-10 to identify the components

and their orientation):

a.

Torque nut

b.

Small steel washer

c.

Metal sleeve

d.

Nylon collar

e.

Expansion sleeve

f.

Cone nut (thread onto the rod until the end of the threaded rod is flush with the bottom of the cone nut)

NOTE: These components should be in contact with each other, but do not tighten the assembly because doing so could prematurely expand the expansion sleeve.

910-0095-001 Revision J November 2007 4-11

How to Install a T1000 AS Frame

7.

Insert each threaded rod/anchor assembly into its hole, with the cone nut at the bottom, and tighten with a 3/4 inch (19mm) wrench until the top nut of

the torque nut breaks free (this nut is called the twist-off nut in Figure 4-4 on page 4-10).

Figure 4-5.

Anchoring on Raised Floor Over Concrete Slab

Frame side

Finger tighten nuts above raised floor before tightening

nuts below raised floor

Locking nut

Washers

Holddown plate

Isolator pad

Raised floor

Large washer

Small washer

Nut

Flat washers and nuts

Concrete floor

04_raised_floor_threaded-rod

Anchor assembly with threaded rod

4-12

8.

At the top end of each threaded rod, thread on a 5/8 inch nut until it is below the level where the floor tile will meet the threaded rod.

9.

On top of the 5/8 inch nut, drop a small steel washer and then a large steel washer.

10.

Return tiles to their original positions, fitting the anchor holes in the tiles over the threaded rod assemblies.

11.

Lay the isolator pad on the raised floor with the holes in the isolator pad aligned over the threaded rod assemblies.

12.

Roll the frame (still on the dolly) into position above the isolator pad.

13.

Lower the frame onto the floor with the holes in the frame aligned over the threaded rod assemblies. For instructions about how to lower the frame, refer to 822-0094-02.

910-0095-001 Revision J November 2007

How to Install a T1000 AS Frame

14.

Over each threaded rod, install the following components in the order shown

(see Figure 4-4 on page 4-10):

a.

Nylon shoulder washer (through the holes in the frame and isolator pad and into the raised floor)

b.

Fiber washer (around the nylon shoulder washer)

c.

Square holddown plate

d.

Large steel washer

e.

Small steel washer

f.

Torque nut

15.

For each threaded rod, finger-tighten the torque nut inside the frame.

WARNING: Finger-tighten nuts on threaded rods inside the frames above the raised floor before finger tightening the nuts below the raised floor.

16.

For each threaded rod, finger-tighten the 5/8 inch nut and washers against the

bottom of the floor tile (see Figure 4-5 on page 4-12).

NOTE: Tighten only until the washers and nuts are flush with the bottom of the floor tile. DO NOT over tighten, causing the tile or frame to tilt.

17.

With a 3/4 inch (19mm) socket wrench, tighten each torque nut inside the frame until the twist off nut above the plastic red cover breaks free. Leave the twist off nut on the threaded rod to indicate that the torque on the nut beneath has been set properly.

18.

If any tiles were removed to access the underside of the raised floor, replace them.

19.

This procedure is complete.

Next, go to Procedure 4-8, “Attach Overhead Rack Support,” on page 4-18.

How to Anchor on Raised Floor Using Support Channel

Use the following procedure to anchor the HD frame to the raised floor tiles using

the anchor assembly shown in Figure 4-6.

910-0095-001 Revision J November 2007 4-13

How to Install a T1000 AS Frame

Figure 4-6.

Anchor Assembly for Use with Support Channel

Anchor

Raised Floor

Note: When an anchor assembly is used on a raised floor, the anchor assembly must be disassembled and the correct length of threaded rod of the proper diameter must be used for the floor height requirement. Finger tighten any nuts above raised floor before tightening nuts below raised floor

Small steel washer

Large steel washer

Fiber washer

Nylon shoulder washer

Threaded rod

(see note)

Torque nut

(red plastic cover)

Frame floor

Isolator pad

Raised floor

Support channel

(example Unistrut)

Frame floor

Raised floor

Concrete floor

04_raised_floor_anchor_unistrut

Large steel washer

Small steel washer

5/8 inch nut

Support channel

(example Unistrut)

End view

Procedure 4-6.

Anchor Frame to Raised Floor with Support Channel

1.

Ensure that Procedure 4-3, “Create Cable and Anchor Holes for Raised

Floors,” on page 4-5 has already been performed.

2.

For each threaded rod, thread the following components in the order shown onto one end of the rod (these components are threaded on the rod while the

rod is upside down; see Figure 4-6 on page 4-14 to identify the components

and their orientation):

a.

5/8 inch nut

b.

Small steel washer

c.

Large steel washer

3.

From underneath the raised floor, insert the threaded rod/anchor assembly through the support channel, the raised floor, the isolator pad, and the frame floor.

4-14 910-0095-001 Revision J November 2007

How to Install a T1000 AS Frame

Figure 4-7.

Anchoring Frame to Raised Floor with Support Channel

5 threads of the threaded rod must show above the nut

Support channel

(example Unistrut)

Frame side

Finger tighten nuts above raised floor before tightening

nuts below raised floor

Tighten nut on

Small washer

Large washer

(4 PLACES)

Nut

Small washer

Large washer

Isolator pad

Raised floor

Concrete floor

04_raised_floor_channel-support

Flat washers

Lock washer and nut

4.

From inside the frame, drop onto each threaded rod the following

components in the order shown (see Figure 4-7):

a.

Metal sleeve inside a nylon shoulder washer

b.

Fiber washer (around the nylon shoulder washer)

c.

Large steel washer

d.

Small steel washer

e.

Torque nut

Be sure to leave at least 5 threads of the threaded rod exposed inside the frame.

5.

Finger tighten the nut above the raised floor before finger tightening the nuts below the raised floor.

6.

Finger tighten the nut below the raised floor.

7.

Securely tighten all the nuts above the raised floor with a socket wrench.

NOTE: Tighten only until the washer and nuts are flush with the bottom of the floor tile. DO NOT over tighten.

910-0095-001 Revision J November 2007 4-15

How to Install a T1000 AS Frame

8.

Replace tiles if necessary.

9.

This procedure is complete.

Next, go to Procedure 4-8 on page 4-18.

How to Anchor on Raised Floor Using Support Channel with Spring Nut

Use the following procedure to anchor the HD frame to the raised floor tiles using the a support channel with spring nut.

Procedure 4-7.

Anchor Frame with Support Channel/Spring Nut

1.

Ensure that Procedure 4-3, “Create Cable and Anchor Holes for Raised

Floors,” on page 4-5 has already been performed.

2.

Insert threaded rods through the frame and the raised floor and into the

spring nut in the support channel as shown in see Figure 4-8.

Figure 4-8.

Anchor Assembly for Support Channel with Spring Nut

Anchor

Raised Floor

Note: When an anchor assembly is used on a raised floor, the anchor assembly must be disassembled and the correct length of threaded rod of the proper diameter must be used for the floor height requirement. Finger tighten any nuts above raised floor before tightening nuts below raised floor

Small steel washer

Large washer

Fiber washer

Nylon shoulder washer

Threaded rod

(see note)

Torque nut

(red plastic cover)

Frame floor

Isolator pad

Raised floor

Spring nut

Frame floor

Raised floor

Concrete floor

04_anchor_rsdflr_no_cone

4-16

Support channel

(example Unistrut)

910-0095-001 Revision J November 2007

How to Install a T1000 AS Frame

3.

Finger tighten the rods into the spring nut in the support channels (see

Figure 4-9).

Figure 4-9.

Anchoring Frame Using Support Channel/Spring Nut

5 threads of the threaded rod must show above the nut

Frame side

Finger tighten threaded rod through channel nut

Tighten nut on

Small washer

Large washer

Threaded rod

Channel nut

Spring

Isolator pad

Raised floor

Concrete floor

04_raised_floor_spring-nut

Support channel

(example Unistrut)

P/N 804-0870-01

Sping washer channel nut

P/N 804-0913-01

4.

Insert the large washer, small washer, and torque nut onto the threaded rod on the inside of the frame. Be sure to leave at least 5 threads of threaded rod exposed on the inside of the frame. Tighten the nuts above the raised floor.

NOTE: DO NOT over tighten, causing the tile or frame to tilt.

5.

This procedure is complete.

Next, go to Procedure 4-8, “Attach Overhead Rack Support,” on page 4-18.

How to Anchor to Overhead Rack of HD Frame

Frames with shelves that extend must be attached to overhead racks to prevent toppling.

910-0095-001 Revision J November 2007 4-17

How to Install a T1000 AS Frame

Procedure 4-8.

Attach Overhead Rack Support

1.

Using the Cable Rack Mounting kit with ladder hooks, threaded rods, and insulators, place the assembly directly above the frame for overhead support.

2.

Secure the top of the frame to the overhead racks using threaded rods with

hardware as shown in Figure 4-10 on page 4-18.

Figure 4-10.

HD Frame with Overhead Rack

Clip

Nut

Nut

Auxiliary Bar

Kit P/N 804-1571-01

1-1/2 threaded rod

P/N 804-0219-01

Cable rack

Mounting Kit

Cable Rack

P/N 804-1571-01

Expanded view

04_cablerack_mounting

4-18

3.

This procedure is complete.

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How to Cable a T1000 AS Frame

How to Cable a T1000 AS Frame

WARNING: Verify that all breakers are set to the OFF (O) position.

Verify that the cables already attached are connected correctly. (The T1000 AS hardware system frame is shipped with most of the cables already attached.)

Complete any other required cable connections.

To determine the cables used and how to connect them, refer to the DC system interconnect diagram , which lists each cable, its quantity, length, how it is used, and a diagram of how to connect it.

NOTE: Some of the listed cables are used only as required. Actual cables used may vary by application.

To view a drawing of a cable, refer to the DC Cable List document , which lists all the cables that appear in the system interconnect diagram with a link from each part number to the drawing for that part number.

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How to Cable a T1000 AS Frame

4-20 910-0095-001 Revision J November 2007

5

How to Install Hardware in an

Existing Frame

Introduction.......................................................................................................5-2

How to Unpack and Conduct Inventory ......................................................5-2

How to Unpack a T1000 AS Unit and Conduct Inventory ..................5-2

How to Unpack a Rectifier and Conduct Inventory .............................5-4

How to Install an Individual T1000 AS Unit ................................................5-5

How to Install the Rectifier ...........................................................................5-16

How to Cable Components Added to Existing Frames............................5-16

910-0095-001 Revision J November 2007 5-1

Introduction

Introduction

This chapter describes how to unpack install individual T1000 AS hardware system components and install them in frames that are already installed at customer sites in the following situations:

• In a Direct Current (DC) environment, some applications allow one or more additional T1000 AS units to be ordered and delivered after the initial T1000 AS frame has already been installed. For an overview of this

environment, see “T1000 AS Hardware System in a DC Environment” on page 3-3.To view the maximum configuration allowed for your

application, refer to the DC assembly drawing .

• In an Alternating Current (AC) environment, both the T1000 AS unit and the rectifier are installed in a customer’s frame at the customer site. (This chapter does not describe how to install the frame in an AC environment.)

For information about installing a T1000 AS hardware system that is delivered in

a frame, see Chapter 4, “How to Install a T1000 AS Frame.”

How to Unpack and Conduct Inventory

To unpack and conduct inventory, see one of the following sections:

“How to Unpack a T1000 AS Unit and Conduct Inventory” on page 5-2

“How to Unpack a Rectifier and Conduct Inventory” on page 5-4

How to Unpack a T1000 AS Unit and Conduct Inventory

When the individual T1000 AS unit arrives, perform the following procedure:

Procedure 5-1.

Unpack a T1000 AS Chassis

1.

Inspect the shipping container for indication of damage. If damage is noted,

go to step 7.

DANGER: Moving a T1000 AS chassis requires two people. Each T1000

AS chassis weighs approximately 30 kg (65 lbs) and may cause personnel injury or damage to the internal components due to shock and vibration if not handled properly.

2.

Inventory the material in the shipping container. If any discrepancies are

noted, go to step 7.

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How to Unpack and Conduct Inventory

WARNING: Observe proper ESD procedures when handling the T1000

AS chassis. Always wear an ESD wrist strap connected to a grounded bench or frame.

3.

Unpack the T1000 AS chassis from the shipping container and place the unit on a secure workbench that is grounded for ESD protection. Discard the container and packing material.

4.

Inspect the T1000 AS chassis for indication of damage. If damage is noted, go

to step 7.

5.

Remove the slide assemblies from the shipping container. The slide assemblies

(see Figure 5-1) consist of three sections that will be attached to the T1000 AS

chassis and frame.

Figure 5-1.

Slide Assembly

Front

Detent Latch

Inner Slide Member

Release Button

Located on other side

Middle Slide Member

Outer Slide Member

03_t s_slide_assy

Rear

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How to Unpack and Conduct Inventory

6.

Inspect the slide assemblies for indication of damage. If damage is noted, go

to step 7.

7.

If any damage is noted or parts are missing, contact Tekelec Customer Care

Center (see “Customer Assistance” on page 1-7).

How to Unpack a Rectifier and Conduct Inventory

When a rectifier is received, perform the following procedure:

Procedure 5-2.

How to Unpack the Rectifier

1.

Inspect the shipping container for indication of damage. If damage is noted,

go to step 6.

DANGER: Moving this equipment requires two people. Improper handling of this equipment may cause personnel injury or damage to the equipment’s internal components due to shock and vibration.

2.

Inventory the material in the shipping container. If any discrepancies are

noted, go to step 6.

WARNING: Observe proper ESD procedures when handling the T1000

AS chassis. Always wear an ESD wrist strap connected to a grounded bench or frame.

3.

Unpack the rectifier from the shipping container and place the unit on a secure workbench that is grounded for ESD protection.

4.

Remove the documentation from the container and store it where you can access it for information about the rectifier. Discard the container and packing material.

5.

Inspect the rectifier for indication of damage. If damage is noted, go to step 6.

6.

If any damage is noted or parts are missing, contact Tekelec Customer Care

Center (see “Customer Assistance” on page 1-7).

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How to Install an Individual T1000 AS Unit

How to Install an Individual T1000 AS Unit

Use the following procedure to install an individual T1000 AS unit into an existing frame. (For more information about the situations in which an individual

T1000 AS unit can be installed, see “Introduction” on page 5-2.)

Tools Required:

• #3 Phillips screwdriver

• 3/8 inch nutdriver

• Volt Ohm Meter (VOM)

Procedure 5-3.

Installing a T1000 AS Chassis

topple

TOPPLE: Before beginning this procedure, ensure the frame is properly secured to the floor and cable racks to prevent the frame from tipping over when the slide assembly and T1000 AS chassis is extended.

DANGER: Moving a T1000 AS chassis requires two people. Each T1000 AS chassis weighs approximately 30 kg (65 lbs) and may cause personnel injury or damage to the internal components due to shock and vibration if not handled properly.

1.

Turn OFF the breakers that supply power to the position the T1000 AS chassis is being installed in. Consult the system interconnect or wiring tables for the frame or system type the T1000 AS chassis is installed in.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

2.

Remove the front door and any plastic panels from the rear of the frame where the T1000 AS chassis is to be installed. Using an erasable marker indicate the location of the mounting screw holes on the frame rails reserved for the frame brackets. T1000 AS chassis are mounted to slide assemblies attached to the frame brackets for ease of installation and servicing.

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How to Install an Individual T1000 AS Unit

NOTE: Each T1000 AS chassis is 4 U (7 inches) in height and can be mounted immediately above or below existing components (zero clearance). Limits to positioning the T1000 AS in a frame are data cable lengths, lengths of power cables to the breakers, and location of interconnected components.

3.

Locate the slide assemblies, which consist of three sections that will be

attached to the T1000 AS chassis and frame (see Figure 5-2).

4.

Separate the inner slide members (with attached rollers) from the other sections by pulling the inner and outer members apart. When a slide assembly is approximately halfway extended, a large circular release button, located on the side of the inner slide member, will pop into a hole in the middle slide member. Press the release button and continue pulling the slide members

apart until the inner slide member is completely separated. See Figure 5-2 and

Figure 5-3 for details.

NOTE: Only the inner slide member will separate completely; the middle and outer slide members are permanently connected.

Figure 5-2.

Slide Assembly Extended View

Detent Latch

Inner Slide Member

Release Button

Located on other side

Middle Slide Member

Outer Slide Member

03_t s_slide_assy

Rear

5-6 910-0095-001 Revision J November 2007

How to Install an Individual T1000 AS Unit

Figure 5-3.

Slide Assembly Inner Member Roller Side View

03_t s_inner_slide_member

Front

Rear

Slide Release Button

5.

Set the slide members aside for use later in this procedure.

6.

Attach the four frame adapter brackets to the frame (23-inch frame only) using

two each of the #12-24 Phillips screws. Orientation is important; see Figure 5-4 and Figure 5-5 for views of the frame adapter brackets with correct

positioning. The small jog in the brackets is directed toward the rear of the frame.

NOTE: If the frame is 19-inch, do not use the frame adapter brackets. In

19-inch frames, the slide assembly brackets that are attached to the outside members are attached directly to the frame.

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How to Install an Individual T1000 AS Unit

Figure 5-4.

Frame Adapter Bracket Expanded

Jog Toward

Rear of Frame

Slide Assembly

Side

03_t s_frame_adapter_bracket

Frame Mounting

Side

Figure 5-5.

Frame Adapter Brackets and Slide Assemblies

Front View

Front and Rear

Frame Adapter

Brackets

5-8

s

03_t s_slides_n_bracket

Slide Assembly

Brackets

Insert Screws Here

#12-24 Phillps

Screws

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How to Install an Individual T1000 AS Unit

7.

Loosely attach the rear slide assembly brackets with four #10-32 locknuts to the outer slide members. This makes it easier when attaching the brackets to

the frame adapters or frames. See Figure 5-6. The front slide assembly brackets

are mounted at the factory.

Figure 5-6.

Slide Assembly Outer Member

Inner Slide

Front Slide Assembly

Bracket

Middle Slide

#10-32 Locknuts

Rear Slide Assembly

Bracket

03_t s_outer_member_bracket s

8.

Attach the front and back slide assembly brackets on each slide assembly with

four #12-24 Phillips screws to the four frame adapters installed in step 6. Both

slide assemblies are identical. Viewed from the rear of the frame, orient the slide assemblies with the rear detent latches at the bottom on the left slide

assembly and at the top on the right slide assembly. See Figure 5-7 on page

5-10 for positioning.

NOTE: The inner slide members are shown inserted into the middle slide member in this view for clarity only. In the following steps the inner slide members will be attached to the T1000 AS chassis and inserted into the middle slide members.

910-0095-001 Revision J November 2007 5-9

How to Install an Individual T1000 AS Unit

Figure 5-7.

Slide Assembly Detail Left Side From Rear

Front of Frame

Inner Slide Member

Detent Latch

Middle Slide Member

03_t s_slide_assy_lef

Rear of Frame t

Outer Slide Member

9.

Tighten the four #10-32 locknuts on each of the rear slide assembly brackets.

10.

Pull the middle slide members from the outer slide members until the rear detents latch. This allows access to the release buttons when inserting the chassis with attached inner slide members.

11.

At the workbench, attach the inner slide members that were separated in

step 4 on page 5-6, to both sides of the T1000 AS chassis with four #10-32

Phillips screws each. Orient the inner slide members with the roller bearings

outward and the center tabs toward the front of the chassis. See Figure 5-8 for

a view of the inner member on the left side of the T1000 AS chassis. The inner slide member orientation on the right side of the chassis is similar.

5-10 910-0095-001 Revision J November 2007

How to Install an Individual T1000 AS Unit

Figure 5-8.

Slide Assembly Inner Member Mounting

Rear

Roller Bearings

Release

Button

Four #10-32

Phillips Screws

Inner Slide Member

Chassis Retention

Bracket

Chassis

Front

Center Tab

12.

Lift the T1000 AS chassis with the attached inner slide members and carefully insert the inner slide member rollers into the middle slide members that were previously mounted on the frame.

13.

Simultaneously press the release buttons on the inner slide members once when the buttons encounter the middle slide members.

NOTE: The inner slide members will travel approximately two more inches and the release buttons will detent into the round cutouts of the middle slide members. This is the standard open position of the slides.

910-0095-001 Revision J November 2007 5-11

How to Install an Individual T1000 AS Unit

14.

Attach the Cable Management System. Do one of the following:

• For Side Cable Management Systems, attach the cable management arms to the rear of the frame using the bolts included with the system. Be sure that the arms can slide in toward the T1000 AS.

Figure 5-9.

Detail of a Side Cable Management Arm

5-12 910-0095-001 Revision J November 2007

How to Install an Individual T1000 AS Unit

Figure 5-10.

Side Cable Management Arm Installation

Attach Left Side

Cable Management

Arm Here

Attach Right Side

Cable Managemen

Arm Here

03_t s_cable_mgt_arm

• For Rear Cable Management Systems, attach the cable management arm to the chassis and slide assembly using the captive knurled fasteners. See

Figure 5-11 on page 5-14.

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How to Install an Individual T1000 AS Unit

Figure 5-11.

Rear Cable Management Arm Installation

Rear Cable

5-14

03_t s_cable_mgt_arm

NOTE: The mounting position for the additional server may vary. The

position shown in Figure 5-11 is for example only.

15.

Route and connect the power and data cables through the cable management arm to the T1000 AS chassis. Check the labels on the cables and attach them to the appropriate connectors on the rear of the T1000 AS chassis (see

Figure 5-12). For information about cables used, see “How to Cable

Components Added to Existing Frames” on page 5-16.

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How to Install an Individual T1000 AS Unit

Figure 5-12.

T1000 AS Rear Detail

Rear Cable arm connection

Chassis ground -48 VDC Input B

Logic ground -48 VDC Input A

LOGIC GND

PWR B PWR A

USB A

B

CLK

VGA

SERIAL

(2) USB

RJ45 B

VGA Serial

RS-232

RJ45 A

Mouse

Keyboard

PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1

PCI slots

PCI 1 slot

03_ts_flat-rear

16.

From the front of the frame, press the round release buttons and slowly push the T1000 AS into the frame while observing the cables to avoid binding or

stretching (see Figure 5-13).

Figure 5-13.

Frame Mounting Detail

Front

Rear frame adapter bracket

Front slide assembly bracket

Front frame adapter bracket

Release button hole

Middle slide member

Slide bearings

Retention bracket screws

Inner slide member

Chassis retention bracket

03_ts_front_bracketdetail

The chassis retention brackets on the front of the T1000 AS will contact the frame adapters when the chassis is positioned correctly in the frame.

17.

Secure the chassis with one #10-32 screw on each side in the chassis retention brackets.

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How to Install the Rectifier

18.

When the breakers that supply power to the T1000 AS chassis are switched

ON, the unit will execute a power up sequence which includes a power-on self test (POST). For information about initializing T1000 AS applications, refer to the applications manual.

19.

Replace any plastic panels and doors that were removed.

20.

This procedure is complete.

Next, perform the procedures described in Chapter 6, “Post Installation

Procedures.”

How to Install the Rectifier

For information about how to install the rectifier, refer to the documentation that was delivered with the rectifier.

How to Cable Components Added to Existing Frames

To cable equipment added to an existing frame, follow the directions in one of the following sections:

“How to Cable a T1000 AS Unit Added to an Existing Heavy Duty Frame” on page 5-16

“How to Cable a T1000 AS and Rectifier Installed in Customer-Provided

Frame” on page 5-17

How to Cable a T1000 AS Unit Added to an Existing Heavy

Duty Frame

WARNING: Verify that all breakers are set to the OFF (O) position.

In a Direct Current (DC) environment, after an additional T1000 AS unit has been installed, attach cables.

To determine the cables used and how to connect them, refer to the DC system interconnect diagram , which lists each cable, its quantity, length, how it is used, and a diagram of how to connect it.

NOTE: Some of the listed cables are used only as required. Actual cables used may vary by application.

To view a drawing of a cable, refer to the DC Cable List document , which lists all the cables that appear in the system interconnect diagram with a link from each part number to the drawing for that part number.

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How to Cable Components Added to Existing Frames

How to Cable a T1000 AS and Rectifier Installed in

Customer-Provided Frame

WARNING: Verify that all breakers are set to the OFF (O) position.

In an Alternating Current (AC) environment, after the T1000 AS unit and the rectifier have been installed, attach cables.

To determine the cables used and how to connect them, refer to the AC system interconnect diagram , which lists each cable, its quantity, length, how it is used, and a diagram of how to connect it.

NOTE: Some of the listed cables are used only as required. Actual cables used may vary by application.

To view a drawing of a cable, click on the AC Cable List document , which lists all the cables that appear in the system interconnect diagram with a link from each part number to the drawing for that part number.

910-0095-001 Revision J November 2007 5-17

How to Cable Components Added to Existing Frames

5-18 910-0095-001 Revision J November 2007

6

Post Installation Procedures

Introduction.......................................................................................................6-2

How to Connect Frame Ground and Logic Ground ...................................6-2

Recommended Tools..................................................................................6-3

How to Ground in a DC Environment....................................................6-3

How to Ground in an AC Environment ...............................................6-11

Post-Installation Checklist.............................................................................6-13

How to Power Up...........................................................................................6-14

How to Power Up a Heavy Duty Frame ..............................................6-14

How to Power Up Added T1000 AS Unit in DC Environment.........6-14

How to Power Up a T1000 AS Unit in an AC Environment..............6-14

How to Change Passwords ...........................................................................6-15

910-0095-001 Revision J November 2007 6-1

Introduction

Introduction

This chapter describes the activities that should be performed after either of the following types of installation:

• A heavy duty frame that contains T1000 AS hardware has been installed

• T1000 AS hardware has been installed in an existing frame

How to Connect Frame Ground and Logic Ground

The procedures in this section must be performed before turning on the power to the frame. To ground a T1000 AS hardware system, the following tasks must be performed:

Prepare the ground cables (required only in a DC environment); see “How to Prepare the Cables” on page 6-3

Ground the frame (required only in a DC environment); see “How to

Ground the Frame in a DC Environment” on page 6-4.

• Ground the chassis; see either of the following:

— “How to Connect T1000 AS Chassis Ground from T1000 AS Chassis to

Frame in DC Environment” on page 6-7

— “How to Connect Chassis Ground in an AC Environment” on page 6-11

Ground the logic for the T1000 AS unit; see “How to Ground the Logic

Connector in a DC Environment” on page 6-8

• Verify the grounding; see one of the following:

— “How to Verify the Ground in a DC Environment” on page 6-11

— “How to Verify the Ground in an AC Environment” on page 6-12

DANGER: Strictly observe all grounding requirements to reduce the risk of electric shock.

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How to Connect Frame Ground and Logic Ground

Recommended Tools

The following tools are recommended for procedures in this chapter:

• Safety glasses

• Multi-meter

• Cable cutters

• Cable stripper

• Socket wrench set with 1/4-inch or 3/8-inch drive or open end wrenches

• Heat-shrink gun (hot air blower)

• Torque wrench

• Fiber paper

• Power knife

• Flush cutters

• Crimping tool with embossing dies (test before using)

• Non-oxidizing grease

• Lacing cord and nylon cable ties

How to Ground in a DC Environment

In a Direct Current (DC) environment, a T1000 AS hardware system operates as a digital isolated ground plane in a central ground environment and requires a single connection to the central ground window. The frame’s ground cables must provide the sole grounding connection between the entire frame and the central office grounding.

Perform the procedures in the following sections:

“How to Prepare the Cables” on page 6-3

“How to Ground the Frame in a DC Environment” on page 6-4

For each server in the heavy duty frame, use the procedure in “How to

Connect T1000 AS Chassis Ground from T1000 AS Chassis to Frame in DC

Environment” on page 6-7

“How to Ground the Logic Connector in a DC Environment” on page 6-8

“How to Verify the Ground in a DC Environment” on page 6-11

How to Prepare the Cables

Use this procedure to prepare each frame and logic ground cable.

910-0095-001 Revision J November 2007 6-3

How to Connect Frame Ground and Logic Ground

Procedure 6-1.

Prepare the Ground Cables

1.

Butt and strip the ends of the green ground cable (P/N 690-0108-07 for the frame ground and P/N 690-0131-01 for the logic ground).

2.

Slide a clear heat-shrink (P/N 804-0229-01 for the frame ground and

P/N 804-0228-R01 for the logic ground) on the butted end of the cable below the stripped end. Move the heat-shrink past the stripped portion of the cable to allow access to the uncovered wire.

3.

Apply a thin layer of non-oxidizing grease to the uncovered wires.

4.

Slide the cable lug (P/N 804-0977-R01 for the frame ground and

P/N 804-0817-R02 for the logic ground) over the stripped cable. Crimp the lug on the cable, using an embossing crimper. The stripped cable must fill the lug completely to the end of the barrel and be visible in the end window of the lug.

5.

This procedure is complete.

Next, go to “How to Ground the Frame in a DC Environment” on page 6-4

How to Ground the Frame in a DC Environment

This section describes how to ground the frame.

Procedure 6-2.

Connect Ground Cable: Frame to Ground Window

1.

Ensure that Procedure 6-1 on page 6-4 to prepare the frame ground cable

(P/N 690-0108-07) has already been performed.

2.

Attach the continuous aisle ground conductor 1/0 to the Ground Window.

Run the conductor to the equipment (see Figure 6-1).

3.

Install the branch ground conductor to the frame using screws and washers.

The continuous aisle ground conductor will be H-tapped to the branch (see

Figure 6-1). The separate #6 American Wire Gauge (AWG) cable ground that

runs to the frame will allow removal of a frame from a lineup without interrupting the grounding of any other frames in the lineup. Torque screws to 45 inch-pounds.

6-4 910-0095-001 Revision J November 2007

How to Connect Frame Ground and Logic Ground

Figure 6-1.

Frame Ground Cable Routes in DC Environment

G ro u nd window

Producers Neutral

Absorbers Isolated

P A N I

Clamp amp meter test area

Continous aisle ground

Bracket *

Htap

Branch

P/N 830-0715-03

7 foot frame gnd # 6

(cable typical)

AC750V DC1000V

A reading of 0.01

amps is acceptable a higher reading is not acceptable

To G round Window

Bracket *

* = Brackets

(cable rack horns) as required

1/0AW G on brackets

Frame 1

Rear View

Breaker panels

TekServer System

Frame G ro u nd

C

D

A

B

E

03_ts_frame_gnd

NOTE: This figure shows the maximum configuration of five servers in the frame. For more complete information about the configuration used by the application, refer to the DC assembly drawing .

4.

Label all cables with “TO” and “FROM” location information.

Example: FROM T1000 AS frame ground, TO isolated main ground.

5.

Ensure that a bolt through any nut must show at least two threads beyond the nut, but no more than four threads should be showing.

6.

Use the lacing cord to secure a “DO NOT DISCONNECT LEAD” tag at each end of the cable, just beyond the lug. Apply the 145C cable tags to both ends of the frame ground cable.

910-0095-001 Revision J November 2007 6-5

How to Connect Frame Ground and Logic Ground

Figure 6-2.

Frame Ground Cable Attachment Locations in

DC Environment

Cable must fill and be visible in lug window

12-24 Phillips head screw with captive star washer

(typical)

145C

Frame G round To Tap

To PANI Isolated

# 6AW G

DO

NOT

Frame G round

Frame Rear

Frame G round

G round strap

L o g i c G r o u n d

1

6-6

C H ASSIS

G ND

LO G IC G ND

PWR B

PWR A

USB

A

B

CLK

V G A SERIAL

03_ts_frame_logic-gnd

NOTE 1: Main Ground: 1/0 cable from the frame ground to the PANI “I”

(isolated) section of the ground window.

NOTE 2: Frame Ground: A cable #6 AWG from a frame is H-tapped into a

1/0 cable and terminates on the “I” section of the ground window. If no ground window exists, the customer will designate the termination point.

NOTE 3: The size of the cable is determined by the overall length of the cable run. Refer to the Site File Book.

7.

This procedure is complete.

Next, go to Procedure 6-3, “Connect T1000 AS Chassis Ground: T1000 AS Chassis to Frame,” on page 6-7.

910-0095-001 Revision J November 2007

How to Connect Frame Ground and Logic Ground

How to Connect T1000 AS Chassis Ground from T1000 AS Chassis to Frame in

DC Environment

In a DC environment, use this procedure for each T1000 AS unit in the heavy duty frame.

Procedure 6-3.

Connect T1000 AS Chassis Ground: T1000 AS

Chassis to Frame

1.

Remove the nuts on the T1000 AS chassis ground lugs on the back of the

server (see Figure 6-3 on page 6-7).

Figure 6-3.

Chassis Ground Cable Attachment Location in

DC Environment

Frame G round

Frame Rear

Frame G round

G round strap

L o g i c G r o u n d

T e r m i n a l S t r i p

# 6AW G

1

12-24 Phillips head screw with captive star washer

(typical)

C H ASSIS

G ND

LO G IC G ND

PWR B PWR A

USB

A

B

CLK

V G A

SERIAL

03_ts_frame_chassisgnd

2.

Attach the ground cable (P/N 830-0977-01) to the server. The ground cable has a different lug at each end and will terminate only one way.

3.

Tighten the nuts to secure the cable to the rear of the T1000 AS.

910-0095-001 Revision J November 2007 6-7

How to Connect Frame Ground and Logic Ground

4.

Connect the other end of the cable to the side of the frame nearest the T1000

AS chassis (see Figure 6-2 on page 6-6). Be sure that the T1000 AS can slide in

and out on its rails without binding this cable.

5.

This procedure is complete.

Next, go to Procedure 6-4, “Connect Logic Ground from Logic Ground Terminal

Strip to Ground Window,” on page 6-8.

How to Ground the Logic Connector in a DC Environment

This section describes how to attach the logic ground cables to the logic connector at the back of the server.

The logic ground cables are a part of the internal power distribution. They provide a ground connection between each server and the main ground. The logic ground is connected from each server to the terminal strip and from the terminal strip to the system bar or to the ground window by the consolidated power cables, cable #6 AWG (P/N 690-0131-01), terminal lug (P/N 804-0817-R02), and heat-shrink (P/N 804-0228-R01).

To complete the logic ground, both of the following procedures must be performed:

• Attach the logic ground from the logic ground terminal block to the system bar (EF00) or to the isolated ground of the Ground Window

(Procedure 6-4 on page 6-8).

• Attach the logic ground cable from the logic ground port on the T1000 AS to the logic ground screws on the logic ground terminal block

(Procedure 6-5 on page 6-11).

Procedure 6-4.

Connect Logic Ground from Logic Ground Terminal

Strip to Ground Window

1.

Use Procedure 6-1 on page 6-4 to prepare the logic ground cable (P/N

690-0131-01).

NOTE: It may be necessary to drill the central office ground window bar to accept the 3/8-inch bolts on one-inch centers.

2.

Attach one of the ground cables to the logic ground terminal strip and the other end to the system ground bar (EF00) or the isolated ground of the

ground window (see Figure 6-4 on page 6-9).

6-8 910-0095-001 Revision J November 2007

How to Connect Frame Ground and Logic Ground

Figure 6-4.

Logic Ground Cable Routes

G ro u nd window

Producers Neutral

Absorbers Isolated

P A N I

Clamp amp meter test area

Bracket *

1/0AW G on brackets

AC750V DC1000V

A reading of 0.01

amps is acceptable a higher reading is not acceptable

To G round Window

Bracket *

* = Brackets

(cable rack horns) as required

Logic gnd

Frame 1

TekServer Frame

Lo g ic g ro u nd

Breaker panels

Logic gnd

C

D

A

B

E

03_ts_system_logicgnd

NOTE: This figure shows the maximum configuration of five servers in the frame. For more complete information about the configuration used by the application, refer to the DC assembly drawing .

3.

Apply the 145C cable tag (see Figure 6-5 on page 6-10) to both ends of the logic

ground cable. Also, apply the “Do Not Disconnect” tag to both ends of the logic ground cable.

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How to Connect Frame Ground and Logic Ground

Figure 6-5.

Frame and Logic Ground Cable Attachment Locations

Cable must fill and be visible in lug window

Frame G round

Logic G round

To PANI Isolated

Frame Rear

DO

NOT

Frame G round

G round strap

L o g i c G r o u n d

T e r m i n a l S t r i p

# 6AW G

145C

1

C H ASSIS

G ND

LO G IC G ND

PWR B PWR A

USB

A

B

CLK

V G A

SERIAL

03_ts_frame_logicgnd

NOTE 1: DO NOT run Logic Ground or Power Cables on the cable horns in the top middle of a frame.

NOTE 2: The number of inter-frame Logic Ground connections may vary

from the example shown in Figure 6-5. (One logic ground connection per

T1000 AS.)

4.

This procedure is complete.

Next, go to Procedure 6-5, “Connect Logic Ground: T1000 AS Logic Ground Port to Logic Ground Terminal Strip,” on page 6-11.

6-10 910-0095-001 Revision J November 2007

How to Connect Frame Ground and Logic Ground

Procedure 6-5.

Connect Logic Ground: T1000 AS Logic Ground Port to Logic Ground Terminal Strip

1.

Connect one end of the logic ground cable with the 15-pin connector to the port labeled “Logic Ground” at the rear of the T1000 AS chassis. This cable does not need any special preparation and can be used as delivered with the server.

2.

Connect the other end of the cable to one of the screws on the logic ground terminal strip at the top right side of the frame. Do this for each server. See

Figure 6-5 on page 6-10.

3.

This procedure is complete.

Next, go to “How to Verify the Ground in a DC Environment” on page 6-11.

How to Verify the Ground in a DC Environment

After all frame components and all frame and logic ground cables are installed, the hardware tester must verify the frame and logic grounds. Power-up the frame

using the procedure described in “How to Power Up” on page 6-14. Then, use the

multi-meter to test the isolated continuous aisle ground at the position show in

Figure 6-1 on page 6-5. The meter reading with the frame powered-up must be

less than 0.01 Amps.

How to Ground in an AC Environment

Perform the procedures in the following sections:

For each server in the heavy duty frame, use the procedure in “How to

Connect Chassis Ground in an AC Environment” on page 6-11

“How to Verify the Ground in an AC Environment” on page 6-12

How to Connect Chassis Ground in an AC Environment

Use the following procedure to ground the T1000 AS chassis to the rectifier chassis in an AC environment.

Procedure 6-6.

Connect Chassis Ground: T1000 AS Chassis to

Ground on Rectifier

1.

Attach the chassis cable into the back of the T1000 AS chassis. This cable can be used as delivered with the server.

2.

Connect the other end of the cable to the back of the rectifier chassis.

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How to Connect Frame Ground and Logic Ground

Figure 6-6.

Ground Cable Attachment Locations for T1000 AS in AC Environment

Rectifier System Rear View

Chassis ground

6-12

AC grounding cable

LO G IC G ND

PWR B PWR A

USB A

B

CLK

V G A

SERIAL

Chassis ground

PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1

TekServer Rear View

05_ts_ac_chassis_gnd

3.

This procedure is complete.

How to Verify the Ground in an AC Environment

Use the following procedure to o verify ground in an AC environment.

Procedure 6-7.

Verify AC ground

1.

Take the black lead of a VOM and insert it into the ground post on the AC source plug/outlet being tested.

2.

Take the red lead of the VOM and insert it into one of the hot sides of the plug/outlet. The meter should now read 208 VDC.

3.

While keeping the black lead in place, remove the red lead from the branch it

was inserted into in step 2 and insert it into the other branch of the

outlet/plug. Again the meter should read 208 VDC.

4.

This procedure is complete.

910-0095-001 Revision J November 2007

Post-Installation Checklist

Post-Installation Checklist

After you have performed installation procedures in this manual, fill out the

checklist shown in Table 6-1.

Table 6-1.

Post-Installation Checklist

Check

When

Done

Verify that:

All items listed in the Equipment Specification have been installed.

Shipping container is properly packed with ramp and frame dollies and shipped to

Tekelec.

This check applies only after a heavy duty frame has been installed.

The site is clean.

Systems are neat, clean, and level.

All cable connections are checked to ensure a tight and complete connection.

Cabling is neatly installed and the labels are correct and easily readable.

Power cabling does not run through a cable rack.

Power cabling is not routed together with any other cables and has at least six inches of clearance.

Racks have protective paper between the rack and any cables that would otherwise touch the rack.

The main ground cable is correctly labeled and is marked “TO and “FROM” with the

“Do Not Remove” tag installed on both ends of the cable at the grounding.

The -48 VDC power feeds are correctly labeled at the site power distribution panel.

There should be an A feed and a B feed for each breaker panel.

This check applies only in a DC environment.

The rectifier is plugged in to the AC power source.

This check applies only in an AC environment.

Any -48 VDC BATT and RTN cables are correctly labeled.

Earthquake bracing, if any, is properly installed.

Adequate floor clearances have been maintained.

Panels, if any, are correctly installed.

Cable sheets are properly filled out.

Documentation has been received and is properly stored.

Modems, if any, are operational.

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How to Power Up

How to Power Up

WARNING: Only a certified Tekelec test engineer should power up a system after installation.

To power up, set the appropriate breakers to the ON position as described in one of the following sections.

“How to Power Up a Heavy Duty Frame” on page 6-14

“How to Power Up Added T1000 AS Unit in DC Environment” on page 6-14

“How to Power Up a T1000 AS Unit in an AC Environment” on page 6-14

When the breakers that supply power to the T1000 AS unit are switched ON, the unit will execute a power up sequence which includes a Power On Self Test

(POST). For information about initializing the software that runs on T1000 AS chassis, refer to the application manuals included with your documentation.

How to Power Up a Heavy Duty Frame

In a Direct Current (DC) environment, to power up the equipment installed in the heavy duty frame, turn ON (flip the switch toward the | indicator) all the breakers that correspond to servers in the frame, as shown in

DC_BreakerSettings.pdf

.

How to Power Up Added T1000 AS Unit in DC Environment

WARNING: Before powering up a server that has been added to an existing frame in a DC environment, verify that the breakers that correspond to the position where the server has been added are set to the OFF (O) position.

To power up an added server, turn ON (flip the switch toward the | indicator) the breakers that correspond to the position where the server was added, as shown in

DC_BreakerSettings.pdf

.

How to Power Up a T1000 AS Unit in an AC Environment

Use the following procedure to power up a T1000 AS unit in an AC environment.

WARNING: Before powering up, verify that the breakers that all rectifier output breakers are set to the OFF (O) position.

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How to Change Passwords

Procedure 6-8.

Power Up T1000 AS Unit in an AC Environment

1.

Ensure that all AC and DC connections have been secured and checked.

2.

Verify the ground at the AC outlet.

3.

Plug the rectifier into the AC outlet.

4.

Check that the rectifier is operating with no alarms present. The rectifier controller should display “System OK.” If there are alarms present, refer to the documentation that came with the rectifier for troubleshooting assistance before proceeding.

5.

Set the rectifier output breakers to “ON” to send power to the T1000 AS unit.

6.

This procedure is complete.

How to Change Passwords

For security purposes, Tekelec recommends that all default passwords be changed to your own passwords. The new passwords should be kept in a secure location.

• To change the passwords for the T1000 AS platforms, refer to the application manual for the application loaded on each server.

• To change the passwords for the Ethernet switches, refer to the documentation that accompanies that product.

NOTE: There should always be a person on-site who knows the new passwords. If there is a need to contact Tekelec Customer Care Center, please provide the passwords on request.

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How to Change Passwords

6-16 910-0095-001 Revision J November 2007

7

Field Replaceable Units

Introduction.......................................................................................................7-2

T1000 AS Hardware System FRUs ..........................................................7-2

T1000 AS FRUs ...........................................................................................7-3

Tools Required ..................................................................................................7-3

How to Replace a Console Server, Router, or Ethernet Switch or Hub ....7-4

How to Access T1000 AS FRUs ......................................................................7-7

How to Slide T1000 AS Chassis Out from Frame..................................7-7

How to Slide T1000 AS Chassis Back into Frame..................................7-9

How to Remove T1000 AS Chassis from a Frame...............................7-10

How to Return a T1000 AS Chassis to the Frame................................7-14

How to Replace T1000 AS FRUs...................................................................7-18

How to Replace an Air Filter..................................................................7-18

How to Replace a Fan Assembly ...........................................................7-19

How to Replace Hard Disk Drive Assemblies.....................................7-23

How to Replace Removable Media Disk Drives .................................7-33

How to Replace PCI Cards .....................................................................7-37

How to Replace a T1000 AS Chassis FRU ............................................7-43

910-0095-001 Revision J November 2007 7-1

Introduction

Introduction

Tekelec 1000 Application Server hardware systems are designed for the high-availability environments required by telephony networks. They use redundant power supplies and many of the components within a single T1000 AS chassis are redundant.

Even with the advanced reliability of the T1000 AS design, hardware failures may still occur. The T1000 AS hardware is designed for easy maintenance when replacements are needed.

CAUTION: Always contact Tekelec Customer Care Center before performing any troubleshooting or replacing components.

This chapter describes which T1000 AS hardware system components are field-replaceable units (FRUs) and provides procedures for replacing them.

NOTE: This chapter does not describe how to diagnose which FRU may need to be replaced. For diagnostic information, refer to the applications documentation.

T1000 AS Hardware System FRUs

The following T1000 AS hardware system components can be replaced in the field:

• In a Direct Current (DC) environment:

— Ethernet switch or hub (see “How to Replace a Console Server, Router, or Ethernet Switch or Hub” on page 7-4)

• In an Alternating Current (AC) environment:

— Rectifier (see “How to Replace a Rectifier” on page 7-6)

— Individual rectifier module (see “How to Replace a Rectifier Module” on page 7-5)

In all environments, the following T1000 AS FRUs (see “T1000 AS FRUs” on page 7-3):

— Air filters

— Fan assemblies

— Hard drive assemblies

— Removable media drives assembly

— Peripheral Component Interface (PCI) cards

— T1000 AS chassis (hard drive assemblies and PCI cards from the failed chassis can be moved to the replacement chassis)

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Tools Required

T1000 AS FRUs

Table 7-1 shows the T1000 AS components that have been designed to be

replaceable in the field. Most of these components are located for easy access; they can be replaced without completely removing them from the frame. In addition, some of them can even be replaced without needing to shut off power to the

T1000 AS chassis.

WARNING: When you need to replace a FRU for which the power must be shut off, always first attempt to perform a soft shutdown of the application systems (refer to the application manual).

Table 7-1.

T1000 AS Field Replaceable Units (FRUs)

FRU

Air filters

Fan assemblies

Hard drive assemblies OFF

Removable media drives assembly

PCI cards

T1000 AS Power

State Required before

Replacement

ON or OFF

ON or OFF

OFF

OFF

T1000 AS Location

Behind front fascia

Under front lid

Under front lid

Under front lid

Under rear lid

Access

Remove front fascia while chassis in frame

Open front top cover after either:

• Sliding chassis out

• Removing chassis from frame

Open front top cover after removing chassis from frame

T1000 AS chassis* OFF Entire unit Remove chassis from frame

* When a T1000 AS chassis needs to be replaced, the hard drive assemblies and the PCI cards can be moved from the failed chassis to the replacement chassis. Moving the hard drive assemblies from the failed server to the replacement server allows data to be preserved.

Tools Required

The following tools are required for performing procedures in this chapter:

• Safety glasses

• # 0 Phillips screwdriver

• # 1 Phillips screwdriver

• # 3 Phillips screwdriver

• 3/8 inch nutdriver

• Volt Ohm Meter (VOM)

910-0095-001 Revision J November 2007 7-3

How to Replace a Console Server, Router, or Ethernet Switch or Hub

How to Replace a Console Server, Router, or Ethernet

Switch or Hub

Perform the following procedure to replace miscellaneous equipment (such as a console server, router, or an Ethernet switch or hub) in a heavy duty frame.

Procedure 7-1.

Replace an Ethernet Switch, Router, Hub, or Console Server

1.

Ensure that the following have been done:

a.

An RMA has been obtained (see “How to Obtain a Return Material

Authorization” on page B-2)

a.

A spare unit is available

DANGER: Do not wear metal, chains, rings, watches, or jewelry or carry exposed metal, keys or tools in pockets when working on system equipment or other related electrostatic-sensitive components. Always wear a properly grounded ESD wrist strap or other electrostatic protection when handling printed circuit boards and other electrostatic-sensitive devices.

2.

Inventory to ensure that the replacement equipment including cables are on site.

3.

If the switch or console server is still operational, backup the configuration files.

4.

If the unit to be replaced has a power switch, switch it OFF. Next, at the breaker panel or power distribution unit, turn off all breakers supplying power to the unit.

5.

Use a VOM to verify that there is no power going to the unit.

6.

Before removing any cables, make note of each cable location and make sure that all cables are labeled. If they are not labeled, make a label.

7.

Remove all cables from the unit to be replaced. First remove the ethernet cables. Then remove the logic ground. Finally, remove the power cables.

8.

While supporting the failed unit, use the #2 phillips screwdriver to remove the screws holding the mounting bracket of the unit to the frame.

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How to Replace a Rectifier Module

9.

Pull failed unit out of the frame. Remove the mounting brackets from the old unit.

10.

Secure the mounting brackets to the replacement unit.

11.

While holding the replacement unit in place, start the available screws 0.5 inch

(P/N 601-0010-01) into the hole of the mounting bracket on either side of the unit. Still supporting the unit, install two screws into the hole though the bracket into the frame and tighten.

12.

First attach the power cables. Then attach the logic ground. Be sure to attach cables to the same locations they were attached to at the start of the procedure.

13.

Attach the ethernet cables to the same locations they were attached to at the start of this procedure.

14.

If the unit has a power switch, switch it ON. Turn on the circuit breakers to supply power to the unit.

15.

Using a VOM meter, check that there is adequate power (-48V) going to the unit. Verify that the power LED on the unit is lit.

16.

If this procedure has been performed to replace console server or an Ethernet

switch, contact the Customer Care Center (see “Customer Assistance” on page 1-7) to determine whether additional steps need to be performed.

17.

This procedure is complete.

How to Replace a Rectifier Module

In an Alternating Current (AC) environment, a rectifier is used to convert the AC power of the environment to Direct Current (DC) power needed by the T1000 AS unit. The rectifier contains two or more individual rectifier modules. The rectifier modules are hot-swappable (one can be replaced without turning off power to the entire rectifier). To replace an individual rectifier module, perform the following procedure.

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How to Replace a Rectifier

Procedure 7-2.

Replace a Rectifier Module

For information about replacing a rectifier module, refer to the documentation that was shipped with the rectifier

How to Replace a Rectifier

In an Alternating Current (AC) environment, a rectifier is used to convert the AC power of the environment to Direct Current (DC) power needed by the T1000 AS unit. If the entire rectifier needs to be replaced, perform the following procedure.

Procedure 7-3.

Replace a Rectifier

1.

Shut down the application that runs on the T1000 AS unit

2.

Turn all the breakers in the rectifier to the OFF position.

3.

Unplug the rectifier from the environment’s power source.

4.

Remove the cables from the back of the rectifier (refer to

AC_InterconnectDiagram.pdf

).

DANGER: Moving this equipment requires two people. Improper handling of this equipment may cause personnel injury or damage to the equipment’s internal components due to shock and vibration.

5.

Replace the rectifier (refer to the documentation that was shipped with the rectifier).

NOTE: Ensure a gap of 3/4 inches above and below the rectifier to allow for sufficient air flow.

6.

Connect the cables to the replacement rectifier (refer to

AC_InterconnectDiagram.pdf

).

7.

Plug the rectifier back into the environment’s power source.

8.

Turn all the breakers in the rectifier to the ON position.

9.

This procedure is complete.

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How to Access T1000 AS FRUs

How to Access T1000 AS FRUs

A T1000 AS FRU can be accessed in one of the following ways:

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

• Without moving the chassis from its position in the frame. The air filter can be

accessed this way; see “How to Replace an Air Filter” on page 7-18).

By sliding the chassis partway out of the frame (see “How to Slide T1000 AS

Chassis Out from Frame” on page 7-7). This method can be used to access one

or more of the following:

— Fan assembly

— Hard drive assembly

— Removable media drives assembly

— PCI cards

• By removing the chassis from the frame and placing it on a workbench (see

“How to Remove T1000 AS Chassis from a Frame” on page 7-10)

— This method must be used to access the T1000 AS chassis for replacement

— This method may be used to access one or more of the following:

–Fan assembly

–Hard drive assembly

–Removable media drives assembly

–PCI cards

How to Slide T1000 AS Chassis Out from Frame

The following FRUs can be replaced without removing the T1000 AS chassis entirely out of the frame:

• Fan assemblies

• Hard disk drive assemblies

• Removable media disk drives assembly

• PCI cards

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here. For personnel safety and to protect equipment and data, be sure to read all the steps in the following procedure. For more information about how to view this video, see “Programs Needed to View

Linked Documents” on page 1-4.

910-0095-001 Revision J November 2007 7-7

How to Access T1000 AS FRUs

Procedure 7-4.

Slide T1000 AS Chassis Out from Frame

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

1.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure 7-1). Do not remove the screws in the

frame adapter brackets.

Figure 7-1.

T1000 AS Chassis Front View

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

7-8

2.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

3.

This procedure is complete.

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How to Access T1000 AS FRUs

Next, replace the desired FRU using one of the following procedures:

Procedure 7-9, “Replace a Fan Assembly,” on page 7-20

Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

Procedure 7-11, “Replace a Removable Media Disk Drive Assembly,” on page

7-34

Procedure 7-12, “Replace a PCI Card,” on page 7-37

When the desired FRU has been replaced, perform Procedure 7-5, “Slide T1000 AS

Chassis Back into Frame,” on page 7-9.

How to Slide T1000 AS Chassis Back into Frame

Perform the procedure in this section to slide the T1000 AS chassis back into the frame if one of the following FRUs was accessed by sliding the T1000 AS chassis out of the frame:

• Fan assemblies

• Hard disk drive assemblies

• Removable media disk drive assemblies

• PCI cards

Procedure 7-5.

Slide T1000 AS Chassis Back into Frame

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

1.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

2.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

3.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

4.

This procedure is complete.

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How to Access T1000 AS FRUs

How to Remove T1000 AS Chassis from a Frame

It may be necessary to remove a T1000 AS chassis from its frame for either of the following reasons:

• To move the chassis to a workbench where one or more of the following FRUs can be replaced (be sure that a replacement FRU is on hand):

— Fan assemblies

— Hard disk drive assemblies

— Removable media disk drives assembly

— PCI cards

NOTE: Alternatively, these FRUs can be replaced by sliding the T1000

AS chassis partway out of the frame, using Procedure 7-4, “Slide T1000

AS Chassis Out from Frame,” on page 7-8.

• To remove and replace a failed T1000 AS chassis.

NOTE: If the hard disk drives and PCI cards in the failed chassis do not need to be replaced, they can be removed from the failed T1000 AS chassis and placed in the replacement chassis. Moving the disk drives in this way allows data to be preserved.

Use the following procedure to remove a T1000 AS chassis from the frame.

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here. For personnel safety and to protect equipment and data, be sure to read all the steps in the following procedure. For more information about how to view this video, see “Programs Needed to View

Linked Documents” on page 1-4.

Procedure 7-6.

Remove a T1000 AS Chassis from Frame

WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.” If the application interface is not operating or is not accessible, a hard shutdown (turning OFF the breakers) is sometimes required. Contact

Tekelec Customer Care Center before doing a hard shutdown.

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

7-10 910-0095-001 Revision J November 2007

How to Access T1000 AS FRUs

1.

Turn OFF the circuit breakers that supply power to the T1000 AS chassis to be removed.

To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers. To access the circuit breakers on some frames, it may be necessary to remove the plastic covers on the front of the breakers. If the covers are removed, to maintain NEBS compliance, make sure they are replaced when the FRU replacement has been completed.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

2.

Remove the front door and any plastic panels from the rear of the frame.

3.

From the rear of the frame, check all cables attached to the chassis for correct labeling. If any labels are missing or damaged, create a label that indicates what connection it is attached to and where the other end is connected.

4.

Disconnect all cables from the rear of the chassis.

5.

Do one of the following, depending upon the type of cable management system you have:

• For Rear Cable Management Arm Systems, disconnect the cable management arm at the chassis end by removing the knurled captive

fasteners attaching the arm to the chassis. See Figure 7-2 and Figure 7-3 for

locations of the screw holes.

• For Side Cable Management Arm Systems you do not have to remove the cable management arms from the frame. Proceed to the next step.

910-0095-001 Revision J November 2007 7-11

How to Access T1000 AS FRUs

Figure 7-2.

Rear Cable Management Arm

Rear Cable

03_t s_cable_mgt_arm

Figure 7-3.

T1000 AS Chassis Rear View

Rear Cable arm connection

Chassis ground -48 VDC Input B

Logic ground -48 VDC Input A

7-12

LOGIC GND

PWR B

PWR A

USB A

CLK

B

VGA SERIAL

(2) USB

RJ45 B

VGA Serial

RS-232

RJ45 A

Mouse

Keyboard

PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1

PCI slots

PCI 1 slot

03_ts_flat-rear

NOTE: For clarity, the T1000 AS chassis is shown without any PCI cards installed.

910-0095-001 Revision J November 2007

How to Access T1000 AS FRUs

6.

From the front of the frame, remove the # 12-24 Phillips screw from each of the

chassis retention brackets (see Figure 7-4). Do not remove the screws in the

frame adapter brackets.

Figure 7-4.

Chassis Retention Hardware

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

7.

From the front of the frame, using the handles on the front top cover of the chassis, pull the T1000 AS chassis forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: Moving a T1000 AS chassis requires two people. Each T1000

AS chassis weighs approximately 30 kg (65 lbs) and may cause personnel injury or damage to the internal components due to shock and vibration if not handled properly.

8.

Simultaneously depress the chassis release buttons on each side and slowly pull the chassis forward until the chassis and attached inner slide members

are completely free of the slide assemblies. See Figure 7-2 on page 7-12 for

locations of the release buttons.

910-0095-001 Revision J November 2007 7-13

How to Access T1000 AS FRUs

9.

Place the chassis on a grounded bench and attach the ground wrist strap to the bench.

10.

This procedure is complete.

Continue with one of the following procedures:

• If the chassis has been removed from the frame to a workbench in order to replace one of the following FRUs, go the procedure shown:

— Procedure 7-9, “Replace a Fan Assembly,” on page 7-20

— Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

— Procedure 7-11, “Replace a Removable Media Disk Drive Assembly,” on page 7-34

— Procedure 7-12, “Replace a PCI Card,” on page 7-37

• If the T1000 AS chassis is being replaced, but the hard drives and/or the PCI cards from the failed chassis are to be used in the replacement chassis, go to:

— Procedure 7-13, “Replace a T1000 AS Chassis FRU,” on page 7-43

— Then go to either of both of the following procedures:

–Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

–Procedure 7-12, “Replace a PCI Card,” on page 7-37

• If the T1000 AS chassis is being replaced, and it was ordered with

replacements for the hard drives and PCI cards, go to Procedure 7-13,

“Replace a T1000 AS Chassis FRU,” on page 7-43.

When these procedures have been finished, return the chassis to the frame, using

Procedure 7-7, “Return a T1000 AS Chassis to the Frame,” on page 7-15.

How to Return a T1000 AS Chassis to the Frame

Perform the procedure in this section when it is time to return the T1000 AS chassis to the frame for one of the following reasons:

• A T1000 AS chassis FRU is being replaced and the following procedures have been performed:

— Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

— Procedure 7-13, “Replace a T1000 AS Chassis FRU,” on page 7-43. One of

the following procedures may also have been performed:

–Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

–Procedure 7-12, “Replace a PCI Card,” on page 7-37

7-14 910-0095-001 Revision J November 2007

How to Access T1000 AS FRUs

• An internal FRU is being replaced and the following procedures have been performed:

— Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

— One or more of the following procedures:

–Procedure 7-9, “Replace a Fan Assembly,” on page 7-20

–Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

–Procedure 7-11, “Replace a Removable Media Disk Drive Assembly,” on page 7-34

–Procedure 7-12, “Replace a PCI Card,” on page 7-37

Procedure 7-7.

Return a T1000 AS Chassis to the Frame

1.

Ensure that the circuit breakers that will be connected to the replaced T1000

AS chassis are still turned OFF.

To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers. To access the circuit breakers on some frames, it may be necessary to remove the plastic covers on the front of the breakers. If the covers are removed, to maintain NEBS compliance, make sure they are replaced when the FRU replacement has been completed.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

2.

Remove the front door and any plastic panels from the rear of the frame.

3.

From the front of the frame, extend the slide assemblies approximately 10 to

14 inches until the detent latches on the rear of the slides engage.

DANGER: Moving a T1000 AS chassis requires two people. Each T1000

AS chassis weighs approximately 30 kg (65 lbs) and may cause personnel injury or damage to the internal components due to shock and vibration if not handled properly.

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How to Access T1000 AS FRUs

4.

Lift the T1000 AS chassis and carefully insert the inner slide members into the

middle slide members in the frame. See Figure 7-5.

Figure 7-5.

Right Slide Assembly Mounting and Retention Bracket

Front

Inner slide member

Retention bracket screws

Chassis retention bracket

03_ts_front_bracketdetail

Rear frame adapter bracket

Front slide assembly bracket

Front frame adapter bracket

Release button hole

Middle slide member

Slide bearings

5.

Push the T1000 AS chassis toward the frame. When the buttons encounter the middle slide members, simultaneously press the release buttons on the inner slide members on both the left and right sides.

NOTE: The inner slide members will continue to travel until the release buttons pop into the round holes of the middle slide members.

6.

At the rear of the frame, do one of the following:

• For Rear Cable Management Arm Systems, attach the cable management

arm to the chassis using the captive knurled fasteners. See Figure 7-6 for

location of the cable management screw holes on the rear of the chassis.

• For Side Cable Management Arm Systems attach the side cable management arms to the rear of the frame above the rails using the bolts

provided (see Figure 5-9 on page 5-12).

7-16 910-0095-001 Revision J November 2007

Figure 7-6.

T1000 AS Chassis Rear View

Rear Cable arm connection

Chassis ground -48 VDC Input B

Logic ground -48 VDC Input A

How to Access T1000 AS FRUs

LOGIC GND

PWR B PWR A

USB A

B

CLK

VGA

SERIAL

(2) USB

RJ45 B

VGA Serial

RS-232

RJ45 A

Mouse

Keyboard

PCI 8 PCI 7 PCI 6 PCI 5 PCI 4 PCI 3 PCI 2 PCI 1

PCI slots

PCI 1 slot

03_ts_flat-rear

7.

Route and connect the power and data cables through the cable management system to the T1000 AS chassis. Check the labels on the cables and attach them to the appropriate connectors on the rear of the T1000 AS chassis. Consult the cable running list, labels on the cables, and PCI configuration labels on the

right of the chassis as seen from the rear. See Figure 7-6.

8.

Loosen the screws that attach the chassis retention brackets to the T1000 AS

chassis. The chassis retention brackets are adjusted in step 11. See Figure 7-5 on page 7-16 for screw locations.

9.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

10.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

11.

Tighten the screws that attach the chassis retention brackets to the T1000 AS chassis.

12.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

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How to Replace T1000 AS FRUs

13.

Replace any plastic panels and doors that were removed.

14.

This procedure is complete.

Next, turn the power back on as described in “How to Power Up” on page 6-14the application manual.

How to Replace T1000 AS FRUs

Use one of the following procedures in this section to replace a T1000 AS FRU:

Procedure 7-8, “Replace Air Filter,” on page 7-18

Procedure 7-9, “Replace a Fan Assembly,” on page 7-20

Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

Procedure 7-11, “Replace a Removable Media Disk Drive Assembly,” on page

7-34

Procedure 7-12, “Replace a PCI Card,” on page 7-37

Procedure 7-13, “Replace a T1000 AS Chassis FRU,” on page 7-43

How to Replace an Air Filter

It is recommended that the air filter on the T1000 AS chassis be replaced at least once a month. Before beginning this procedure, ensure that a spare filter is on hand. If the number of spare filters is running low, order additional filters.

NOTE: It is not necessary to slide out or remove the T1000 AS chassis from its frame in order to replace the filter.

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here . For personnel safety, be sure to read all the steps in the following procedure. For more information about how to view this

video, see “Programs Needed to View Linked Documents” on page 1-4

Procedure 7-8.

Replace Air Filter

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

7-18 910-0095-001 Revision J November 2007

How to Replace T1000 AS FRUs

1.

Using a Phillips screwdriver, remove the front fascia of the T1000 AS chassis

by loosening the four spring-loaded captive 1/4 turn screws. See Figure 7-7.

NOTE: Fan filters can be removed from the chassis without turning off the power. A finger-safe perforated panel separates the moving fans from the filters. The T1000 AS chassis does not have to be extended from the frame for this procedure.

Figure 7-7.

T1000 AS Front Fascia Fasteners

03_t s_front_fascia_fasteners

Captive Fasteners

2.

Remove the old filter and discard.

3.

Insert the new filter (P/N 551-0022-01).

NOTE: The filter has an arrow to indicated direction of airflow. The arrow should point toward the rear of the chassis.

NOTE: To orient the fascia when replacing, there is a label “TOP” that can be observed from the back of the fascia.

4.

Using a Phillips screwdriver, replace the front fascia by tightening the four spring-loaded captive 1/4 turn screws.

5.

This procedure is complete.

How to Replace a Fan Assembly

Perform the following procedure to replace a fan assembly. This procedure can be performed while the T1000 AS chassis remains powered.

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here . For personnel safety and to protect equipment and data, be sure to read all the steps in the following procedure. For more

information about how to view this video, see “Programs Needed to View

Linked Documents” on page 1-4.

910-0095-001 Revision J November 2007 7-19

How to Replace T1000 AS FRUs

Procedure 7-9.

Replace a Fan Assembly

1.

Ensure that the following have been done:

a.

An RMA has been obtained (see Procedure B-1, “Obtaining an RMA,” on

page B-2); for information about the part number to be supplied, see “Fan

Assembly Part Number Information” on page B-3.

b.

A spare part is available

WARNING: The T1000 AS chassis performance requires both fan assemblies be installed and operational for optimum performance. The procedure in this section can be done while the chassis remains powered.

The T1000 AS chassis can operate with one fan assembly for brief periods.

Perform ALL of this procedure without delay. If the replacement fan assembly is not available, DO NOT begin this procedure.

2.

Prepare the T1000 AS chassis for access to the FRU using one of the following procedures:

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

Procedure 7-4, “Slide T1000 AS Chassis Out from Frame,” on page 7-8

Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

(do not use this procedure when the fan assembly is replaced while the chassis remains powered)

3.

Using a Phillips screwdriver, loosen the captive spring-loaded screws on the

T1000 AS chassis top cover until they are free. See Figure 7-10 for locations.

7-20 910-0095-001 Revision J November 2007

How to Replace T1000 AS FRUs

Figure 7-8.

T1000 AS Front Top Cover

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

4.

Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.

5.

Disconnect the fan assembly cable of the fan to be removed from the connector on the midplane board. Components used in the following steps are shown in

Figure 7-9.

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How to Replace T1000 AS FRUs

Figure 7-9.

Fan Assemblies and Connectors

Finger Holes

Fan Assembly

Connectors

Fan Assembly

Retention Screws

03_ts_fan-connector-location

TekServer Front View

7-22

6.

Loosen the captive fan assembly retention screws on both ends of the fan

assembly. See Figure 7-9.

DANGER: After disconnecting the fan assembly cable and before removing the fan assembly, allow sufficient time (about three minutes) for the fans to quit rotating. Fans will continue to rotate after this interval because of the airflow from the other fan assembly. The continued rotation will not cause injury.

7.

Insert fingers into the finger holes on top of each fan assembly and lift the fan assembly up and out of the chassis.

8.

Set the fan assembly aside.

9.

Lower the new fan assembly inserting the guide edges into the chassis fan guides (black).

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How to Replace T1000 AS FRUs

10.

Using a Phillips screwdriver tighten the captive fan retention screws on both ends of the assembly.

11.

Plug the fan assembly cable into the connector on the midplane board.

12.

Close the chassis top cover.

13.

Tighten the captive screws to secure the top cover.

14.

Depending on how the fan assembly was accessed in step 2, return the T1000

AS chassis to its original position using one of the following procedures:

Procedure 7-5, “Slide T1000 AS Chassis Back into Frame,” on page 7-9

Procedure 7-7, “Return a T1000 AS Chassis to the Frame,” on page 7-15

15.

If requested, return the failed fan assembly to Tekelec. Arrange the return

shipment by using the procedures in “How to Arrange Return Shipping” on page B-22.

16.

This procedure is complete.

How to Replace Hard Disk Drive Assemblies

Use the procedure in this section for either of the following purposes:

• To replace a failed hard disk drive

• To remove both hard disk drive assemblies from a failed T1000 AS chassis and place them in a replacement T1000 AS chassis

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here . For personnel safety and to protect equipment and data, be sure to read all the steps in the following procedure. For more

information about how to view this video, see “Programs Needed to View

Linked Documents” on page 1-4.

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How to Replace T1000 AS FRUs

Procedure 7-10. Replace a Hard Disk Drive Assembly

1.

Do one of the following:

• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, skip to the next step.

• If this procedure is being performed to replace a failed hard disk drive, ensure that the following have been done:

— An RMA has been obtained (see Procedure B-1, “Obtaining an RMA,” on page B-2); for information about part number information to be

supplied, see “Hard Disk Drive Assembly Part Number Information” on page B-10.

—A spare hard disk drive assembly is available. Ensure that the contents in the shipping container are complete; notify the site supervisor or

Tekelec Customer Care Center of any discrepancies. In particular, verify that the contents include:

– A part number label on the replacement hard disk drive assembly

– “A” and “C” labels to be attached to the replacement hard disk drive

assembly (see step 13 on page 7-29)

– A label to attach to the base unit/hard disk label at the front of the left

side of the T1000 AS chassis (see step 21 on page 7-33)

WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.” If the application interface is not operating or is not accessible, a hard shutdown (turning OFF the breakers) is sometimes required. Contact

Tekelec Customer Care Center before doing a hard shutdown.

7-24

2.

Refer to the application manual to perform any procedures recommended to limit data loss or corruption. For example, the application manual may require:

• Data mirroring before replacing a failed hard disk drive

• Application shutdown before powering off a T1000 AS chassis

3.

Turn OFF the circuit breakers that supply power to the T1000 AS chassis containing the hard disk drive assembly to be removed.

To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers. To access the circuit breakers on some frames, it may be

910-0095-001 Revision J November 2007

How to Replace T1000 AS FRUs

necessary to remove the plastic covers on the front of the breakers. If the covers are removed, to maintain NEBS compliance, make sure they are replaced when the FRU replacement has been completed.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

4.

Prepare the T1000 AS chassis for access to the FRU using one of the following procedures:

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

Procedure 7-4, “Slide T1000 AS Chassis Out from Frame,” on page 7-8

Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

NOTE: If this procedure is being performed to move hard disk drives from a failed T1000 AS chassis to a replacement T1000 AS chassis,

Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10 is

recommended.

5.

Using a Phillips screwdriver, loosen the captive spring-loaded screws on the

T1000 AS chassis top cover until they are free. See Figure 7-10 for locations.

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How to Replace T1000 AS FRUs

Figure 7-10.

T1000 AS Front Top Cover

Handles

7-26

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

6.

Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.

7.

Do one of the following:

• If this procedure is being performed to replace a failed hard disk drive, skip to the next step.

• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, note the position of the hard disk drive assembly that is about to be removed.

The brackets on which the hard disk drives are mounted have position location labels. From the front of the chassis, the “A” drive is on the left and the “C” drive is on the right. It is recommended that this entire procedure be performed to remove the “A” hard disk drive assembly from the failed T1000 AS chassis and replace it into the “A” position in the replacement chassis, and then the procedure be repeated to remove the

“C” hard disk drive assembly from the failed chassis and replace it into the “C” position of the replacement chassis.

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How to Replace T1000 AS FRUs

WARNING: When replacing both drives in a failed T1000 AS chassis always place the drives in the locations they were removed from. Failure to replace the drives in the correct locations will cause data corruption and render the unit inoperable.

8.

Disconnect the flat data cable and power cable from rear of the hard disk

drive. See Figure 7-11 for drive locations and cable connections.

Figure 7-11.

Chassis Front View Top Cover Open

Warning label Serial number label

Hard disk drives

Hard disk

“A” or “C” label

Part number label

Jumper Pins Settings

(Underside of drive)

Jumper Pins

Data and Power

Cable Connections

Part number label

"A" Drive position label

"C" Drive position label

Serial number

03_t s_internal_labels

Removable

Media Disk Drives label label

9.

Loosen, but do not remove, the four # 6-32 pan-head screws that attach the hard disk drive assembly mounting bracket to the stand-offs on the bottom of

the front top cover. See Figure 7-12.

NOTE: The drive mounting brackets have four keyhole slots to allow removal of the brackets with the attached hard disk drive assemblies without completely removing the screws from the stand-offs in the cover.

910-0095-001 Revision J November 2007 7-27

How to Replace T1000 AS FRUs

Figure 7-12.

Front Cover With Drive Mounting Brackets

Expanded

View

Removable Media

Disk Drives

7-28

Stand-Offs

(On Cover)

# 6-32 Panhead

Screws (Attach

Bracket to Cover)

"A" Drive

Position Label

03_t s_disk_front

Drive Mounting

Bracket

"C" Drive

Position Label

Fixed Media

Disk Drives

10.

Slide the drive mounting bracket with attached hard disk drive down until the # 6-32 screws in the stand-offs can slip though the larger holes in the keyhole slots.

11.

Remove the hard disk drive with attached mounting bracket and store in an approved ESD package or place on a grounded bench.

NOTE: DO NOT remove the drive from the drive mounting bracket. The mounting bracket is part of the drive assembly. A replacement drive is shipped with the bracket. A replacement T1000 AS chassis is not shipped with drive brackets installed.

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How to Replace T1000 AS FRUs

12.

Inspect the four # 6-32 pan-head screws inserted in the cover standoffs for enough clearance (approximately 1/4 inch) to slide the disk mounting bracket over the large keyholes slots in the bracket. Add any missing screws or loosen

screws if necessary. See Figure 7-12.

13.

Do one of the following:

• If this procedure is being performed to replace a failed hard disk drive, do both of the following:

— Note the position label attached to the failed hard disk drive assembly.

Select the matching label (“A” or “C”) from the contents of the shipping container in which the replacement hard disk drive assembly was received, and apply it to the bracket holding the hard disk drive.

Figure 7-12 shows where the labels should be applied.

— Ensure that the jumper settings of the replacement hard disk drive match the jumper settings of the failed hard disk drive. For example, if the failed hard disk drive jumper settings are set to Master, ensure that the replacement hard disk drive jumper settings are also set to Master.

Jumper settings may differ for different manufacturers. Figure 7-13

shows where the jumper pins are located and where the jumper settings are shown.

910-0095-001 Revision J November 2007 7-29

How to Replace T1000 AS FRUs

Figure 7-13.

Hard Disk Drive Jumper Pins and Settings

Warning label

Serial number label

Hard disk drives

Hard disk

“A” or “C” label

Part number label

Jumper Pins Settings

(Underside of drive)

Jumper Pins

"C" Drive position label

Serial number label

Data and Power

Cable Connections

Part number label

03_t s_internal_labels

"A" Drive position label

Removable

Media Disk Drives label

• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, locate

the part numbers on each of the hard disk drive assemblies (see Figure

7-13).

Ensure that the part numbers on hard disk drive assemblies to be moved match the part numbers for both the A and C positions on the base unit/hard disk label on the front of the left side of the replacement T1000

AS chassis (see Figure 7-14 and Figure 7-15). If the part numbers do not

match, contact Tekelec Customer Care Center.

7-30 910-0095-001 Revision J November 2007

Figure 7-14.

T1000 AS Chassis Label Locations

How to Replace T1000 AS FRUs

PCI slots label

Caution: Follow shut down procedure before opening lid

Base unit/hard disk label

Server identification label

CRITICAL

MAJOR

MINOR

EJECT

EJECT

Tekserver

POWER

POWER B

03_ts_front_label-locate

Figure 7-15.

Hard Disk Drive Label on T1000 AS Chassis

Memory label

03_ts_chassis_config_label

WARNING: When replacing both drives in a failed T1000 AS chassis always place the drives in the locations they were removed from. Failure to replace the drives in the correct locations will cause data corruption and render the unit inoperable.

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How to Replace T1000 AS FRUs

14.

Place the hard disk drive and mounting bracket with the large sections of the keyholes slots over the # 4-32 pan-head screws in the cover standoffs. See

Figure 7-12 for screw locations.

15.

Slide the disk mounting bracket up until standoff screws are in the small sections of the keyhole slots.

16.

Tighten the # 6-32 pan-head screws into the standoffs to secure the drive mounting bracket.

17.

Attach the data and power cables on the back of the hard disk drive. See

Figure 7-16 on page 7-32.

Figure 7-16.

Hard Disk Drives

Warning label Serial number label

Hard disk drives

Hard disk

“A” or “C” label

Part number label

Jumper Pins Settings

(Underside of drive)

Jumper Pins

Data and Power

Cable Connections

Part number label

"A" Drive position label

"C" Drive position label

Serial number

03_t s_internal_labels

Removable

Media Disk Drives label label

7-32

18.

Do one of the following:

• If this procedure is being performed to replace a failed hard disk drive, skip to the next step.

• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, repeat

step 7 through step 17 to move the other drive.

19.

Close the chassis top cover.

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How to Replace T1000 AS FRUs

20.

Tighten the captive screws to secure the top cover.

21.

Do one of the following:

• If this procedure is being performed to move hard disk drive assemblies from a failed T1000 AS chassis to the replacement T1000 AS chassis, skip to the next step.

• If this procedure is being performed to replace a failed hard disk drive, do the following:

— Attach the label that was received with the replacement hard disk drive assembly on the base unit/hard disk label located on the front of the left side of the T1000 AS chassis (for label placement, see

Figure 7-14 on page 7-31).

— Return the failed hard disk drive assembly to Tekelec, using the shipping contained in which the replacement hard disk drive assembly was received. Arrange the return shipment by using the

procedures described in “How to Arrange Return Shipping” on page B-22.

22.

Depending on how the hard disk drive assembly was accessed in step 4,

return the T1000 AS chassis to its original position using one of the following procedures:

Procedure 7-5, “Slide T1000 AS Chassis Back into Frame,” on page 7-9

Procedure 7-7, “Return a T1000 AS Chassis to the Frame,” on page 7-15

23.

Refer to applications documentation to determine whether additional steps are required.

24.

This procedure is complete.

How to Replace Removable Media Disk Drives

Use the procedure in this section to replace the assembly that contains two removable media disk drives (also called CDRW/DVD drives). This assembly is located on the underside of the front top cover.

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How to Replace T1000 AS FRUs

Procedure 7-11. Replace a Removable Media Disk Drive Assembly

1.

Ensure that the following have been done:

An RMA has been obtained (see Procedure B-1, “Obtaining an RMA,” on page B-2)

• A spare removable media disk drive assembly is available. Inspect the replacement unit and its shipping container for indications of damage. If damage is noted, contact the site supervisor or report damage to the carrier. Ensure that the contents in the shipping container are complete; notify the site supervisor or Tekelec Customer Care Center of any discrepancies.

NOTE: T1000 AS removable media drives and adapter are considered one

FRU. Remove and replace the entire adapter assembly including both removable media drives.

WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.” If the application interface is not operating or is not accessible, a hard shutdown (turning OFF the breakers) is sometimes required. Contact

Tekelec Customer Care Center before doing a hard shutdown.

2.

Turn OFF the circuit breakers that supply power to the T1000 AS chassis containing the removable media disk drive assembly to be removed.

To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers. To access the circuit breakers on some frames, it may be necessary to remove the plastic covers on the front of the breakers. If the covers are removed, to maintain NEBS compliance, make sure they are replaced when the FRU replacement has been completed.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

3.

Prepare the T1000 AS chassis for access to the FRU using one of the following procedures:

7-34 910-0095-001 Revision J November 2007

How to Replace T1000 AS FRUs

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

Procedure 7-4, “Slide T1000 AS Chassis Out from Frame,” on page 7-8

Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

4.

Using a Phillips screwdriver, loosen the captive spring-loaded screws on the

T1000 AS chassis top cover until they are free. See Figure 7-10 for locations.

Figure 7-17.

T1000 AS Front Top Cover

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

5.

Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.

6.

Unplug the two flat 40-position IDE data cables and the single power cable from the drive adapter board. With a permanent marker, mark the IDE cable

that is attached to the top IDE connector on the board. See Figure 7-18.

910-0095-001 Revision J November 2007 7-35

How to Replace T1000 AS FRUs

Figure 7-18.

Removable Media Disk Drive Adapter Assembly

03_t s_drive_det ail

Keyhole Slots

IDE Connectors

Power

Connectors

CDRW/DVDs and

Mounting Adapter

NOTE: T1000 AS removable media drives and adapter are considered one

FRU. Remove and replace the entire adapter assembly including both removable media drives.

7.

Using the #1 Phillips screwdriver, loosen but do not remove the four 6-32 pan head screws that connect the slimline CDRW/DVD drive adapter assembly to the standoffs on the front lid.

8.

Move the slimline CDRW/DVD drive adapter assembly down toward the

chassis until the screws loosened in step 7 can slide through the larger

openings in the keyhole slots.

9.

Place the CDRW/DVD drive adapter assembly in an ESD container. If requested return the drive to Tekelec using the procedures described in

Appendix B, “Hardware Repair and Return.”

10.

Place the disk mounting bracket with the large sections of the keyholes slots over the # 6-32 screws in the cover standoffs. (These screws were loosened in

step 7.)

11.

Slide the disk mounting bracket up until standoff screws are in the small sections of the keyhole slots.

12.

Tighten the # 6-32 pan-head screws into the standoffs to secure the drive mounting bracket.

13.

Attach the data and power cables on the back of the removable media disk

drives. See Figure 7-18.

NOTE:

The location of the top cable was marked in step 6 on page 7-35.

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How to Replace T1000 AS FRUs

14.

Close the chassis top cover.

15.

Tighten the captive screws to secure the top cover.

16.

Depending on how the removable media disk drive assembly was accessed in

step 3, return the T1000 AS chassis to its original position using one of the

following procedures:

Procedure 7-5, “Slide T1000 AS Chassis Back into Frame,” on page 7-9

Procedure 7-7, “Return a T1000 AS Chassis to the Frame,” on page 7-15

17.

This procedure is complete.

How to Replace PCI Cards

Use the procedure in this section for either of the following purposes:

• To replace a failed PCI card

• To remove PCI cards from a failed T1000 AS chassis and place them in a replacement T1000 AS chassis

Procedure 7-12. Replace a PCI Card

1.

Do one of the following:

• If this procedure is being performed to move PCI cards from a failed T1000

AS chassis to the replacement T1000 AS chassis, skip to the next step.

• If this procedure is being performed to replace a failed PCI card, ensure that the following have been done:

— An RMA has been obtained (see Procedure B-1, “Obtaining an RMA,” on page B-2)

—A spare PCI card is available. Inspect the replacement card and shipping container for indications of damage. If damage is noted, contact the site supervisor or report damage to the carrier. Ensure that the contents in the shipping container are complete; notify the site supervisor or Tekelec Customer Care Center of any discrepancies. In particular, verify that the contents include:

– A part number label on the replacement PCI card (see Figure 7-19)

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How to Replace T1000 AS FRUs

Figure 7-19.

PCI Card Part Label

Part Number

Serial Number

Part Number

Serial Number

03_t s_pci_label-locate

– A label (see Figure 7-20) to attach to the PCI card label on the left side

of the T1000 AS chassis (see Figure B-7 on page B-10)

Figure 7-20.

PCI Slots Label

03_ts_pci_config_label

7-38

WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.” If the application interface is not operating or is not accessible, a hard shutdown (turning OFF the breakers) is sometimes required. Contact

Tekelec Customer Care Center before doing a hard shutdown.

2.

Turn OFF the circuit breakers that supply power to the T1000 AS chassis containing the PCI card to be removed.

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How to Replace T1000 AS FRUs

To locate the circuit breakers supplying power to the T1000 AS chassis, refer to the system interconnect diagram for the system type and/or read the labels on the breakers. To access the circuit breakers on some frames, it may be necessary to remove the plastic covers on the front of the breakers. If the covers are removed, to maintain NEBS compliance, make sure they are replaced when the FRU replacement has been completed.

WARNING: A T1000 AS chassis is redundantly powered from both A and

B -48 VDC buses. Ensure that both the circuit breaker supplying A power to a chassis and the circuit breaker supplying B power to a T1000 AS chassis are turned OFF by measuring the voltage with a VOM on the cable that connects the T1000 AS chassis to its breakers. Both A and B power LEDs on the front panel of the T1000 AS chassis should be OFF.

3.

Prepare the T1000 AS chassis for access to the FRU using one of the following procedures:

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

Procedure 7-4, “Slide T1000 AS Chassis Out from Frame,” on page 7-8

Procedure 7-6, “Remove a T1000 AS Chassis from Frame,” on page 7-10

NOTE: If this procedure is being performed to move PCI cards from a

failed T1000 AS chassis to a replacement T1000 AS chassis, Procedure 7-6,

“Remove a T1000 AS Chassis from Frame,” on page 7-10 is recommended.

4.

Determine the slot location of the PCI card to be removed using the T1000 AS

PCI slots label located on the left rear of the of the chassis. See Figure 7-21 on page 7-40.

NOTE: Each T1000 AS chassis has a unique PCI configuration label listing card types and slot arrangements.

5.

From the rear of the frame remove any cables attached to the PCI card to be removed.

6.

From the rear of the chassis remove the rear top cover.

a.

First loosen the four screws in the guide slots on both sides of the rear top cover.

b.

Unscrew the captive fastener at the rear of the cover until it releases.

c.

Pull the cover toward the rear until the screws are clear of the guide slots

then lift up. See Figure 7-21.

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How to Replace T1000 AS FRUs

Figure 7-21.

Chassis Rear Cover Views

Cover In Place

Guide Screws

Captive

Fastener

Cover Removed

03_ts

_rear_cover

PCI Card Type/Slot

Assignment Lable

7.

Using a #1 Phillips screwdriver remove the retention screw located at the top of the PCI faceplate.

NOTE: If a PCI card is being added, remove the PCI filler plate. When adding or removing cards apply the correct label to the PCI configuration label. Labels are shipped with PCI cards indicating card type and CLEI code.

8.

Remove the PCI card by grasping with both hands and lifting until the card is

disconnected from the card connector. See Figure 7-22.

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How to Replace T1000 AS FRUs

Figure 7-22.

PCI Cards and Slot Assignments

Slot 8

PCI Card

Face Plate

PCI Connectors

Slot 1

03_ts

_pci_card

9.

Place the card in an approved ESD storage bag or container.

10.

Store the card for later return or other disposition.

NOTE: If PCI cards are to be discarded they must be scrapped in accordance with accepted environmental recycling procedures.

11.

Remove the replacement PCI card from the ESD container.

12.

Inspect the replacement PCI card for damage and correct card type. Make sure the replacement card has the same information on the inventory label as the card that was removed. Card labels are located on the side of the card (see

Figure 7-19 on page 7-38).

13.

Insert the replacement PCI card into the correct card connector by grasping with both hands and pressing firmly down while maintaining alignment with the connector.

NOTE: When inserting full-length PCI cards align with the correct slot guide on the bulkhead toward the front of the chassis.

14.

Using a #1 Phillips screwdriver replace the retention screw located at the top of the PCI faceplate.

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How to Replace T1000 AS FRUs

15.

From the rear of the frame attach the cable to the PCI card.

16.

Do one of the following:

• If this procedure is being performed to replace a failed PCI card, skip to the next step.

• If this procedure is being performed to move PCI cards from a failed

T1000 AS chassis to the replacement T1000 AS chassis, repeat step 4

through step 15 for each PCI card to be moved.

17.

Replace the rear cover on the T1000 AS chassis. Slide the guide slots over and

past the screws loosened in step 6 on page 7-39.

18.

Tighten the four guide screws attaching the rear top cover to the T1000 AS chassis.

19.

Tighten the captive fastener at the rear of the cover.

20.

Close the chassis top cover.

21.

Tighten the captive screws to secure the top cover.

22.

Do one of the following:

• If this procedure is being performed to move PCI cards from a failed

T1000 AS chassis to the replacement T1000 AS chassis, skip to the next step.

• If this procedure is being performed to replace a failed PCI card, do the following:

— Attach the label that was received with the replacement PCI card on the appropriate section of the PCI card label located on the left side of

the T1000 AS chassis (for a diagram of the label, see Figure 7-20 on page 7-38; for placement of this label on the T1000 AS chassis, see

Figure B-7 on page B-10).

— Return the failed PCI card to Tekelec, using the shipping contained in which the replacement PCI card was received. Arrange the return

shipment by using the procedures described in Appendix B,

“Hardware Repair and Return.”

23.

This procedure is complete.

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How to Replace T1000 AS FRUs

How to Replace a T1000 AS Chassis FRU

Replacing a T1000 AS chassis requires that the slide assemblies be removed from the failed chassis and attached to the replacement chassis. A replacement chassis always contains fan assemblies and a removable media disk drive assembly.

However, it does not contain replacement PCI cards or hard disk drives unless those parts are specified to be replaced when the Return Material Authorization

(RMA) is obtained.

Usually, when a T1000 AS chassis needs to be replaced, the PCI cards and hard disk drive assemblies are removed from the failed T1000 AS chassis and placed in the replacement chassis. It is recommended that the slide assemblies be attached to the replacement chassis, using the procedure in this section, before moving the

PCI cards and hard disk drive assemblies.

Use the following procedure when Tekelec Customer Care Center has determined that the T1000 AS chassis needs to be replaced.

SHOW ME: To view a video (with sound) that shows some steps of the following procedure, click here . For personnel safety and to protect equipment and data, be sure to read all the steps in the following procedure. For more

information about how to view this video, see “Programs Needed to View

Linked Documents” on page 1-4.

Procedure 7-13. Replace a T1000 AS Chassis FRU

1.

Ensure that the following have been done:

a. An RMA has been obtained (see Procedure B-1, “Obtaining an RMA,” on page B-2); for information about the part numbers to be supplied, see

“T1000 AS Chassis Part Number Information” on page B-16.

b. A spare part is available

2.

Inspect the unit and shipping container for indications of damage. If damage is noted, contact the site supervisor or report damage to the carrier.

3.

Inventory the material in the shipping container and notify the site supervisor or Tekelec Production Control of any discrepancies.

WARNING: Observe proper ESD procedures when handling the T1000

AS chassis. Always wear an ESD wrist strap connected to a grounded bench or frame.

4.

Unpack the T1000 AS chassis from the shipping container and place the unit on a secure workbench that is grounded for ESD protection. Save the

container and packing material for use in step 9.

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How to Replace T1000 AS FRUs

WARNING: This procedure CANNOT be performed while the T1000 AS chassis is powered on. Never power OFF a T1000 AS chassis until the application software and platform operating system (OS) are shut down. If possible, use the procedures in the application manual for a “soft shutdown.” If the application interface is not operating or is not accessible, a hard shutdown (turning OFF the breakers) is sometimes required. Contact

Tekelec Customer Care Center before doing a hard shutdown.

5.

Remove the failed T1000 AS chassis from the frame using Procedure 7-6,

“Remove a T1000 AS Chassis from Frame,” on page 7-10.

6.

Using a Phillips screwdriver remove, the four # 10-32 screws that attach each inner slide member to the chassis and set the slide members aside.

NOTE: Observe the orientation of the inner slide members with the roller bearings outward and the center tabs toward the front of the chassis. The inner slide members are attached to the replacement T1000 AS chassis in

step 7.

Figure 7-23.

Left Slide Member Mounting

Rear

Roller Bearings

Release

Button

Four #10-32

Phillips Screws

Inner Slide Member

Chassis Retention

Bracket

Chassis

Front

Center Tab

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How to Replace T1000 AS FRUs

7.

Attach inner slide members on both sides of the replacement T1000 AS chassis with four # 10-32 Phillips screws each. Orient the inner slide members with the roller bearings outward and the center tabs toward the front of the T1000

AS chassis. See Figure 7-23.

8.

If the hard disk drives and/or PCI cards from the failed T1000 AS chassis need to be moved to the replacement chassis, perform either or both of the following procedures:

Procedure 7-10, “Replace a Hard Disk Drive Assembly,” on page 7-24

Procedure 7-12, “Replace a PCI Card,” on page 7-37

9.

If requested, return the failed T1000 AS chassis to Tekelec. Arrange the return

shipment by using the procedures in Appendix B, “Hardware Repair and

Return.”

10.

This procedure is complete.

Next, perform Procedure 7-7, “Return a T1000 AS Chassis to the Frame,” on page

7-15.

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How to Replace T1000 AS FRUs

7-46 910-0095-001 Revision J November 2007

A

T1000 AS Hardware Feature

Information

Introduction......................................................................................................A-2

Hardware Components ..................................................................................A-2

Interfaces...........................................................................................................A-2

Electrical Features............................................................................................A-3

Mechanical Design ..........................................................................................A-4

Component Access Front Lid ..................................................................A-5

Mechanical Maintenance Features .........................................................A-4

Fans, Fan Trays, and Air Filters ..............................................................A-5

Tekelec 1000 Main Board..........................................................................A-6

T1000 AS Diagnostics......................................................................................A-6

910-0095-001 Revision J November 2007 A-1

Introduction

Introduction

This appendix provides additional information about the Tekelec 1000

Application Server (T1000 AS) hardware features.For an overview of T1000 AS

hardware features, see Chapter 3, “T1000 AS Hardware System Overview.”

Hardware Components

The Tekelec 1000 platform offers the following standard hardware components:

• Intel® E7501 chipset

• Dual Intel Pentium® 4 Xeon™ processors

• Redundant BIOS architecture

• 266-MHz DDR RAM, registered, with ECC and Chipkill(TM) support

• 533 megahertz (MHz) processor bus speed

• Light Emitting Diode (LED) diagnostic display

• Battery-backed real-time clock

• Hardware monitors that read and report:

— Supply, battery, and core voltages

— Fan speed inputs

— Ambient and processor temperatures

• E1/T1 composite clock signals

• Four devices for storage media (for example, hard disk drives and

CD-RW/DVD ROMs) for internally supporting persistent storage

In addition, the Tekelec 1000 platform has a variety of internal and external

interfaces, as described in “Interfaces” on page A-2.

Interfaces

The Tekelec 1000 platform includes interfaces for accommodating expansion, control and configuration, network connectivity, and peripheral support.

Table A-1shows the basic interfaces supplied to all implementations that use

the T1000 AS platform.

Table A-2 on page A-3 shows additional interface types that can be added,

using PCI cards, depending on product application.

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Electrical Features

Table A-1.

Basic Interfaces

Interface

PCI Slots

Serial interface

USB ports

External timing interface

Video port

Description

Eight Peripheral Computing Interface (PCI) expansion slots can accommodate

Tekelec-designed or commercial-off-the-shelf (COTS) expansion modules.

A standard RS-232D serial interface is usually used for connecting to other servers.

However, this connection can be disconnected so that a terminal can be connected to perform error recovery or system upgrade.

Additional serial interfaces can be added optionally (see Table A-2).

Four Universal Serial Bus (USB) ports to support direct connectivity to peripherals, including keyboard and mouse. The USB ports are accessible as follows:

• Two from the rear.

• Two under the lid.

External timing interface for synchronizing operations with network timing standards, as required for specific configurations. This timing interface may be implemented on Signaling Link modules as applicable.

Direct connection to standard video graphic array (VGA) color monitors for applications that require direct workstation connectivity.

Table A-2.

Optional Interfaces (on PCI Cards)

Interface Description

Dial-up access An internal modem for remote dial-up access for troubleshooting and provisioning purposes.

Ethernet The Tekelec 1000 platform can support Ethernet ports of 10Mbps, 100Mbps, or

1Gb operation as needed for specific product configurations. Each PCI slot can support a qualified Ethernet card that can support two Ethernet ports

(although it is not typical that all PCI slots contain Ethernet cards).

Serial PCI cards that supply additional serial interfaces can be added to the T1000 AS platform. These serial interfaces are used to connect to other servers located in the same frame.

Electrical Features

The Tekelec 1000 platform offers the following standard electrical features:

• Operates from -48 VDC +/- 5% power input according to Network

Equipment Building System (NEBS) requirements in accordance with typical telecommunications applications

• Includes short-circuit protections and safety precautions in accordance with common standards

910-0095-001 Revision J November 2007 A-3

Mechanical Design

Mechanical Design

The Tekelec 1000 mechanical design meets all applicable NEBS requirements and is designed to protect all of the active components. The design has efficient component cooling using low-impedance air paths, and its compact size allows multiple units to be configured in a frame with zero top and bottom clearance when stacked.

Mechanical Maintenance Features

The Tekelec 1000 hardware has been designed for easy maintenance. The following components are field-replaceable units (FRUs):

• Fans

• Fan filters

• Disk drives (located on the removable lid)

• CD/DVD drive assemblies (located on the removable lid)

• Peripheral Component Interconnect (PCI) cards

• Complete T1000 AS Chassis

The fans, filters, and disk drives have lower mean time between failures (MTBF) and can be easily replaced, so they have been grouped together. The fans and fan

filters are grouped in the front panel (for more information, see “Fans, Fan Trays, and Air Filters” on page A-5). The disk drives are located in the removable lid (for more information, see “Component Access Front Lid” on page A-5). The PCI

cards are located at the rear of the T1000 AS chassis and plug into the main board.

All other components, which are less likely to fail and are more difficult to replace, are located in the Tekelec 1000 main unit. If one of the components in the main unit fails, the hard disk drive assemblies (preserving the data which is stored on the hard disk drives in the lid) can be removed from the failed chassis and installed in the replacement chassis.

NOTE:

Use the procedures in Chapter 7, “Field Replaceable Units” when

removing or replacing FRUs. Always perform a soft shutdown of the T1000 AS chassis before switching OFF both circuit breakers supplying redundant power. For more information about troubleshooting systems and performing soft shutdowns, see the appropriate maintenance manual for the application.

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Mechanical Design

Component Access Front Lid

The Tekelec 1000 platform has a hinged lid at the front that is locked in place by captive screws during normal operation. This lid allows access to the fan trays,

BIOS select switch, reset button, and two USB ports that are located under the lid.

The front lid also has the following features:

• Light emitting diode (LED) alarm indicators, mounted to the front surface of the lid.

• Space for routing and strain relief of cables to the media device, LED's, and fan trays.

• Constant torque hinges, which are a safety feature to protect the attached components from shock by preventing sudden closure of the lid.

• The following devices, mounted to the bottom side:

— Two 3.5 disk drives (HDD) mounted separately. Each HDD is mounted to a bracket. This assembly is then mounted to the front lid.

— Two slimline drives (for removable media devices) and drive adapter board, mounted together with a dual CD-RW/DVD ROM bracket. These assemblies are then mounted to the front lid.

For both these assemblies, non-conducting stand-offs are used to isolate the assembly from the lid to maintain isolation between chassis ground and logic ground. The metal parts of the media devices are at logic ground due to the construction methods.

Fans, Fan Trays, and Air Filters

The Tekelec 1000 platform has two fan trays to provide a redundant air source.

This enables the system to run with a single fan failure and allows for replacement of a fan tray while the Tekelec 1000 platform is operational. The fan trays are mounted in the Tekelec 1000 platform with captive hardware.

The fans have a tachometer output that is monitored by the platform software. If a fan fails, the platform software generates an alarm. All Tekelec 1000 internal cables are routed for minimal impact to airflow.

The fan tray front support provides the mounting locations for the fan tray and provides mounting for guides that facilitate the insertion and removal of the fan trays. The fan tray front support also is part of the retaining component for the air filter and provides finger protection from the spinning fan blades during air filter replacement.

The front fascia attaches to the front of the Tekelec 1000 platform with four ¼ turn fasteners. It is the air inlet cover and also serves to retain the air filter. The fascia can be removed for air filter replacement while the drive is still mounted in the frame. Finger guards between the filter and the fan assemblies located behind it allow removal of the filter while the T1000 AS chassis is in operation.

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T1000 AS Diagnostics

The air filter is a disposable assembly and one of the field replaceable units

(FRUs). The filter material is held in an aluminum frame for ease of handling.

Recommended replacement interval for the filters is monthly or more frequently depending on the operating environment.

Tekelec 1000 Main Board

The main board has eight PCI card slots. PCI cards are plugged directly into the main board, and the PCI cards bulkhead panels are fixed to the Rear I/O Panel with screws. Slots one through six support full length (12.283 inch) PCI cards, slots seven and eight support cards 6.875 inches long, or less.

T1000 AS Diagnostics

All components that comprise the Tekelec 1000 platform are designed for testability to ensure that operational status can be accurately determined and that appropriate levels of fault detection and isolation are possible with a minimum of effort.

The following levels of diagnostics are provided:

1. Power-On Self Test (POST) diagnostics run once at start-up to determine whether all required devices are installed and functional. POST can also be run by Tekelec Customer Care Center to verify that the Tekelec 1000 platform is operational.

2. Online diagnostics actively monitor the health of a running Tekelec 1000 platform. When online diagnostics encounter a problem, an alarm is raised and front panel light-emitting diodes (LEDs) are illuminated to indicate a problem. Online diagnostics can be run while maintaining in-service operation of node. Individual links undergoing tests will be out-of-service.

3. Offline diagnostics can be used by Tekelec Customer Care Center to detect system hardware problems that POST cannot detect. Offline diagnostics can also provide load simulation and stress testing

Diagnostics enable troubleshooting of installed systems by verifying:

• Operational capability of Field Replaceable Units (FRU).

• Operational status of peripheral system components (such as cables and connectors) through automated testing initiated by FRU components.

Examples are loop-back and Bit Error Rate Test (BERT) tests.

A-6 910-0095-001 Revision J November 2007

B

Hardware Repair and Return

Introduction...................................................................................................... B-2

How to Obtain a Return Material Authorization ....................................... B-2

How to Locate T1000 AS Part Numbers ...................................................... B-3

Air Filter Part Number Information....................................................... B-3

Fan Assembly Part Number Information.............................................. B-3

Removable Media Disk Drive Assembly Part Number Information B-7

Hard Disk Drive Assembly Part Number Information ..................... B-10

PCI Card Part Number Information..................................................... B-13

T1000 AS Chassis Part Number Information...................................... B-16

How to Arrange Return Shipping............................................................... B-22

Specifically Targeted PCBs..................................................................... B-22

General Instructions ............................................................................... B-23

Returning a Crate .................................................................................... B-23

910-0095-001 Revision J November 2007 B-1

Introduction

Introduction

Any system components being returned for repair or replacement must be processed through the Tekelec Return Material Authorization (RMA) procedures.

A hardware repair is defined as an item returned to Tekelec due to a failure, with the returned item being repaired and returned to the customer or replaced with a functionally identical item.

How to Obtain a Return Material Authorization

Use the following procedure to obtain an Return Material Authorization (RMA).

Procedure B-1. Obtaining an RMA

1.

Contact Tekelec Customer Care Center (see “Customer Assistance” on page 1-7) and obtain a Return Material Authorization (RMA) number. Verify

the:

• Shipping and billing address in North Carolina

• Individual who is to receive the item at the address

• Prime customer contact

2.

Provide any part number information requested by the Tekelec Customer

Care Center representative. To locate the part number information, use the indicated procedure below:

Fan assembly, use Procedure B-2 on page B-4

Removable Media Disk Drive assembly, use Procedure B-3 on page B-8

Hard Disk Drive assembly, use Procedure B-4 on page B-11

PCI cards, use Procedure B-5 on page B-14

T1000 AS chassis, use Procedure B-6 on page B-17

3.

Provide a detailed description of the problem and failure symptoms:

• Dead On Arrival 1 (DOA1) refers to a component that has failed in the initial powering up process or early testing procedures.

• DOA2 refers to a component that has been returned from Repair and

Maintenance Support (RMS) and fails.

4.

This procedure is complete.

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How to Locate T1000 AS Part Numbers

How to Locate T1000 AS Part Numbers

Each T1000 AS FRU (except for air filters) has labels that contain the following information that may be needed for the RMA:

• Part number (to identify the type of FRU)

• Serial number (to provide more information about the specific FRU)

• CLEI (Common Language Equipment Identifier, an identifier used by some customers which indicates the customer, the manufacturer, and the part)

In addition to part numbers on each FRU, the T1000 AS chassis has several labels that contain part number information for FRUs that are internal to the chassis.

These labels allow part number information to be gathered without needing to open the chassis.

Air Filter Part Number Information

Air filters do not have labels to identify the part numbers. To order replacement air filters, contact a sales representative.

Fan Assembly Part Number Information

The part number information for fan assemblies is located only on the labels on

the fan assemblies. Figure B-1 on page B-4 shows where the fan assembly part labels are located and shows a closeup of the label contents. Procedure B-2 on page B-4 provides instructions about how to access these labels.

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How to Locate T1000 AS Part Numbers

Figure B-1.

Fan Assembly Part Label

SERIAL NUMBER

PART NUMBER

CLEI

Fan assembly part labels

Finger holes

Fan assembly connectors

Fan assembly retension screws

03_t s_opentop_front

Front View

Procedure B-2. How to Locate RMA Numbers for Fan Assembly

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

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How to Locate T1000 AS Part Numbers

1.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure B-2). Do not remove the screws in the

frame adapter brackets.

Figure B-2.

T1000 AS Chassis Front View

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

2.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

3.

Using a Phillips screwdriver, loosen the captive spring-loaded screws on the

T1000 AS chassis top cover until they are free. See Figure B-6 for locations.

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How to Locate T1000 AS Part Numbers

Figure B-3.

T1000 AS Front Top Cover

Handles

B-6

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

4.

Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.

5.

Figure B-1 on page B-4 shows the location of the fan assembly part labels and

an expanded view of the labels.

6.

Close the chassis top cover.

7.

Tighten the captive screws to secure the top cover.

8.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

9.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

10.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

11.

This procedure is complete.

Removable Media Disk Drive Assembly

Part Number Information

The part number information for removable media disk drive assemblies is

located only on the labels on the those assemblies. Figure B-4 on page B-7 shows

where the removable media disk drive assembly part label is located.

Procedure B-3 on page B-8 provides instructions about how to access this label.

Figure B-4.

Removable Media Disk Drive Assembly Part Label

Part number label

Front Top Cover

(shown 0pen)

03_t s_media-disk_labels

Removable

Media Disk Drives

910-0095-001 Revision J November 2007 B-7

How to Locate T1000 AS Part Numbers

Procedure B-3. How to Locate RMA Numbers for Removable

Media Disk Drive Assembly

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

1.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure B-5). Do not remove the screws in the

frame adapter brackets.

Figure B-5.

T1000 AS Chassis Front View

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

2.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

B-8 910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

3.

Using a Phillips screwdriver, loosen the captive spring-loaded screws on the

T1000 AS chassis top cover until they are free. See Figure B-6 for locations.

Figure B-6.

T1000 AS Front Top Cover

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

4.

Grasp the handles on the front top cover of the chassis and lift up until the constant torque hinges support the weight of the cover and the four attached disk drives located under the cover.

5.

Figure B-4 shows the location of the removable media disk drive assembly

part label.

6.

Close the chassis top cover.

7.

Tighten the captive screws to secure the top cover.

8.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

910-0095-001 Revision J November 2007 B-9

How to Locate T1000 AS Part Numbers

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

9.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

10.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

11.

This procedure is complete.

Hard Disk Drive Assembly Part Number Information

The part number information for hard disk drive assemblies is located on both of the following labels:

Label on the hard disk drive assembly (see Figure 7-15 on page 7-31).

Use this label during replacement of the part to verify that the correct part

number was ordered (see Procedure 7-10, “Replace a Hard Disk Drive

Assembly,” on page 7-24).

• The Base Unit/Hard Disk Drive Label on the outside of the T1000 AS

chassis. Figure B-7 shows where this label is located and Figure B-8 shows

a closeup view of a blank label. Use this label when requesting an RMA.

Procedure B-4 on page B-11 provides instructions about how to access

view this label.

Figure B-7.

T1000 AS Chassis Label Locations

PCI slots label

Caution: Follow shut down procedure before opening lid

Base unit/hard disk label

Server identification label

CRITICAL

MAJOR

MINOR

EJECT

EJECT

Tekserver

B-10

Memory label

03_ts_exterior_labels

910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

Figure B-8.

Base Unit/Hard Disk Label on T1000 AS Chassis

03_ts_pci_config_label

Procedure B-4. How to Locate RMA Numbers for Hard Disk

Drive Assembly

1.

Request that Tekelec Customer Care Center assist you in determining whether the hard disk drive assembly that needs to be replaced is in position “A” or position “C”.

2.

Determine whether the required Hard Disk area (A or C) of the base unit/hard disk label on the front of the left side of the T1000 AS chassis can be viewed from the side of the frame without sliding the chassis out from the

frame. See Figure B-7 for the placement of the label on the chassis and

Figure B-8 for the location of the Hard Disk information on the label.

3.

If the necessary Hard Disk area of the base unit/hard disk label shown in

Figure B-8 on page B-11 can be viewed, report the requested information from

the label, and skip to step 10. Otherwise, perform the remaining steps.

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

4.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure B-9). Do not remove the screws in the

frame adapter brackets.

910-0095-001 Revision J November 2007 B-11

How to Locate T1000 AS Part Numbers

Figure B-9.

T1000 AS Chassis Front View

Handles

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

B-12

Chassis Retention

Brackets (Remove these Screws)

5.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

6.

Report the requested part number information on the base unit/hard disk label.

7.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

8.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

9.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

10.

This procedure is complete.

PCI Card Part Number Information

The part number information for PCI cards is located on both of the following labels:

Label on each PCI card (see Figure 7-19 on page 7-38).

Use this label during replacement of the part to verify that the correct part

number was ordered (see Procedure 7-12, “Replace a PCI Card,” on page

7-37).

The PCI slots label on the outside of the T1000 AS chassis. Figure B-10

shows where this label is located and Figure B-11 shows a closeup view of a blank label. Use this label when requesting an RMA. Procedure B-5 on page B-14 provides instructions about how to view this label.

Figure B-10.

T1000 AS Chassis Label Locations

PCI slots label

Caution: Follow shut down procedure before opening lid

Base unit/hard disk label

Server identification label

CRITICAL

MAJOR

MINOR

EJECT

EJECT

Tekserver

03_ts_exterior_labels

Memory label

910-0095-001 Revision J November 2007 B-13

How to Locate T1000 AS Part Numbers

Figure B-11.

PCI Slots Label on T1000 AS Chassis

03_ts_pci_config_label

Procedure B-5. How to Locate RMA Numbers for PCI Cards

1.

Request that Tekelec Customer Care Center assist you in determining the which slot (1 through 8) contains the PCI card that needs to be replaced.

2.

Determine whether the required PCI slot area of the PCI slots label on the rear of the left side of the T1000 AS chassis can be viewed from the side of the

frame without sliding the chassis out from the frame. See Figure B-10 for the

placement of the label on the chassis and Figure B-11 for the location of each

PCI slot information on the label.

3.

If the necessary PCI slot area of the PCI slots label shown in Figure B-10 can be viewed, report the requested information from the label, and skip to step 10.

Otherwise, perform the remaining steps.

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

4.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure B-12). Do not remove the screws in the

frame adapter brackets.

B-14 910-0095-001 Revision J November 2007

Figure B-12.

T1000 AS Chassis Front View

Handles

How to Locate T1000 AS Part Numbers

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

5.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

6.

Report the requested part number information from the PCI slots label.

7.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

910-0095-001 Revision J November 2007 B-15

How to Locate T1000 AS Part Numbers

8.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

9.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

10.

This procedure is complete.

T1000 AS Chassis Part Number Information

When a T1000 AS chassis needs to be replaced, part number information from all of the following labels needs to be supplied:

• Frame identification from a label on the frame

• Server identification from a label on the front of the T1000 AS chassis

• Base unit and hard disk information from the base unit/hard disk label on the left side of the T1000 AS chassis

• Memory information from a label on the right side of the T1000 AS chassis

• PCI card information from a label on the left side of the T1000 AS chassis

Use the following procedure to locate the necessary part information:

B-16 910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

Procedure B-6. How to Locate RMA Numbers for a T1000 AS Chassis

1.

Supply the frame number for the frame in which the failed T1000 AS chassis is

located (this label is located at the top left of the frame; see Figure B-13).

Figure B-13.

Frame Identification Label

Frame number

(label)

Frame information

(label)

Door ground strap

EMI shield

(where required)

Perforated door

(where required)

End panel

(where required)

Door

(rear view)

Frame

(front view)

04_frame_door-gnd_generic

2.

Supply the server identification letter (A through E) from the top left corner of

the front of the chassis (see Figure B-14).

910-0095-001 Revision J November 2007 B-17

How to Locate T1000 AS Part Numbers

Figure B-14.

T1000 AS Chassis Label Locations

PCI slots label

Caution: Follow shut down procedure before opening lid

Base unit/hard disk label

Server identification label

CRITICAL

MAJOR

MINOR

EJECT

EJECT

Tekserver

03_ts_exterior_labels

Memory label

3.

Determine whether the base unit/hard disk label, PCI slots label, and

memory label on the sides of the T1000 AS chassis (see Figure B-14) can be

viewed from the sides of the frame without moving the chassis:

If all labels can be viewed, go to step 6 on page B-19.

• If one or more labels cannot be viewed, go to the next step.

WARNING: Always wear an ESD wrist strap grounded to the bench or frame when working on electronic components.

4.

From the front of the frame, remove the # 12-24 Phillips screw from each

chassis retention bracket (see Figure B-15). Do not remove the screws in the

frame adapter brackets.

B-18 910-0095-001 Revision J November 2007

Figure B-15.

T1000 AS Chassis Front View

Handles

How to Locate T1000 AS Part Numbers

Captive Cover Screws

03_t s_front_det ail

(Do NOT Remove

These Screws)

Chassis Retention

Brackets (Remove these Screws)

5.

From the front of the frame, using the handles on the front top cover of the chassis, pull forward until the release buttons on the inner arms of the slide assemblies pop into the holes on each side.

DANGER: If the T1000 AS chassis is pulled too far out after the release buttons are disengaged, the inner slide members (attached to the chassis) could come out of the middle slide members (attached to the frame).

6.

Supply the requested part number information from the following areas of the

base unit/hard disk label (Figure B-16 shows an expanded view of the label):

910-0095-001 Revision J November 2007 B-19

How to Locate T1000 AS Part Numbers

Figure B-16.

Base Unit/Hard Disk Label on T1000 AS Chassis

03_ts_chassis_config_label

• Base chassis part number, serial number, and CLEI (in the middle of label)

• Software applications (at the left side of label)

• Part number, serial number, and CLEI for both Hard Disk A and Hard

Disk C (at the right side of label). Report whether the replacement chassis is to also contain replacement hard drives.These numbers are needed in either case:

— If the replacement chassis does not need to contain replacement hard disk drives, Tekelec manufacturing will use these numbers to create the new base unit/hard disk label and apply it to the replacement chassis

— If the replacement chassis does need to contain replacement hard disk drives, Tekelec manufacturing will use these numbers both to install replacement hard disk drive assemblies in the chassis and also to create the new base unit/hard disk label and apply it to the replacement chassis

7.

To ensure that the replacement chassis has the same memory configuration as the failed chassis, supply all the requested information from the stickers on

the memory label (see Figure B-17).

B-20 910-0095-001 Revision J November 2007

How to Locate T1000 AS Part Numbers

Figure B-17.

Memory Label on T1000 AS Chassis

03_ts_memory_config_label

8.

Supply all the information from the PCI slots label (see Figure B-18) and

report whether the replacement chassis is to also contain replacement PCI cards. The information for all slots is needed in either case:

• If the replacement chassis is to contain replacement PCI cards as well,

Tekelec manufacturing will use the information to install the replacement

PCI cards and also to create the new PCI slots label and apply it to the replacement chassis

• If the replacement chassis does not need to contain replacement PCI cards,

Tekelec manufacturing will use the information to create a new PCI slots label and apply it to the replacement chassis

Figure B-18.

PCI Card Label on T1000 AS Chassis

03_ts_pci_config_label

910-0095-001 Revision J November 2007 B-21

How to Arrange Return Shipping

9.

If the chassis was not slid out, skip to step 13. Otherwise, complete the

remaining steps.

10.

From the front of the frame, simultaneously press the round release buttons and slowly push the chassis into the frame while observing the cables to avoid binding or stretching.

NOTE: When the chassis stops moving, the front of the T1000 AS should be slightly recessed to allow clearance of the handles behind the frame door when closed.

11.

Adjust the chassis retention brackets on the front of the T1000 AS chassis to contact the frame adapter brackets when the chassis is positioned correctly in the frame.

12.

Secure the chassis with one # 12-24 screw in the chassis retention brackets on each side.

13.

This procedure is complete.

How to Arrange Return Shipping

See one of the following:

• If the equipment to be returned is a Specifically Targeted Printed Circuit

Board, see “Specifically Targeted PCBs” on page B-22

For all other equipment types, see “General Instructions” on page B-23

Specifically Targeted PCBs

For any reason the Director of Quality Assurance (QA), with input from other groups such as NSD Customer Service, Hardware Systems, Repair and

Maintenance Support (RMS) and/or Manufacturing, can authorize a board type to be "captured" and sent to the North Carolina facility for evaluation and analysis. NSD QA receives the board(s), records board information, such as part number and serial number and problem description on the appropriate forms and sends the PCB to a Hardware Systems representative who initiates the design engineering evaluation. Once the evaluation and repair, if applicable, is complete, the results are documented and the PCB returned to NSD QA.

Manufacturing may be involved in the investigations. In certain unique circumstances the capture of an individual PCB, for evaluation, can be initiated through a customer request.

B-22 910-0095-001 Revision J November 2007

How to Arrange Return Shipping

General Instructions

Returned equipment, assemblies, or subassemblies that are not Specifically

Targeted PCBs must be shipped to the Tekelec Repair and Return Facility specified by the Technical Services engineer. Ensure that the following requirements are met:

• A returned item must be shipped in the original carton or equivalent container, assuring proper static handling procedures and with the freight charges prepaid.

• The assigned RMA number must be printed clearly on the “Attn:” line of the shipping label on the outside of the shipping package.

• A returned item must also be tagged with the reason it is being returned. If the

RMA number is not placed on the label, the return could be delayed.

Ship to:

Tekelec

Attn: RMA ####

26604 West Agoura Road

Calabasas, California 91302

Returning a Crate

Use the following procedure to return a shipping crate and dollies to Tekelec.

Procedure B-7. Preparing Crate and Dolly for Return to Tekelec

1.

Replace the retaining brace.

2.

Replace the shipping container front panel using the bolts saved previously and arrange the return shipment by contacting:

Shipping Manager

Tekelec

26604 West Agoura Road

Calabasas, California 91302

(818) 880-7848

3.

After the frame is positioned and the dollies are removed from the frame, the dollies are returned to the same address as the shipping container listed above. Ship the dollies in

either

the crate

or

the box supplied with the crate, as described below:

• If the equipment is being immediately installed, ship the dollies back to

Tekelec in the crate after use. After installing the equipment, bolt the dollies securely in the crate and return to Tekelec.

910-0095-001 Revision J November 2007 B-23

How to Arrange Return Shipping

• If the equipment is not being immediately installed, ship the dollies back to Tekelec in the box supplied with the crate. After unpacking the equipment, return the crate to Tekelec and retain the box to return the dollies. After installing the equipment, return the dollies to Tekelec in the supplied box.

NOTE: It is the site supervisor’s responsibility to assure the crate and dollies are returned to Tekelec.

B-24 910-0095-001 Revision J November 2007

DRAFT

C

ELAP or EPAP

Network Integration

Introduction......................................................................................................C-2

Network Overview..........................................................................................C-2

Customer-Supplied Information ...................................................................C-4

IP Address Assignment ..................................................................................C-4

Netmask and Broadcast ..................................................................................C-6

Network Interface Functions .........................................................................C-6

Network Assumptions....................................................................................C-7

Network Interface Functions .........................................................................C-6

Network Assumptions....................................................................................C-7

Network Configuration ..................................................................................C-8

Firewall and Router Filtering Considerations.............................................C-8

Serial Communication ..................................................................................C-10

Modems ....................................................................................................C-10

Printers...................................................................................................... C-11

Tip Utility (EAGLE Only) ......................................................................C-12

VT100 Ports ..............................................................................................C-12

Platform Security ...........................................................................................C-12

910-0095-001 Revision J, November 2007 C-1

Introduction

— Draft —Preliminary

Introduction

This chapter provides network integration information for the Multi-Purpose

Server (MPS) systems. The MPS platform can be configured as an EAGLE Local

Number Portability (ELAP) or EAGLE Provisioning Application Processor

(EPAP) server. The MPS platform can be a Netra-based ELAP system or an

ELAP/EPAP.system based on the Tekelec 1000 Application Server (T1000 AS) or the Tekelec 1100 Application Server (T1100 AS).

The MPS provides an interface between the customer provisioning network and the EAGLE 5 ISS Database Service Module (DSM) cards. As the customer’s data is updated, the MPS stores the data and updates the DSM cards. An MPS is usually co-located with an EAGLE 5 ISS. If you need to install an MPS at a distance from the EAGLE 5 ISS, contact your Customer Care Center for assistance.

Network Overview

ELAP and EPAP provide network connections to allow interaction with DSMs, other MPS Servers, and the remote provisioning system. There are four network

connections. Figure C-1,

“MPS Network Connections, Netra,”

on page C-3 and

Figure C-2,

“MPS Network Connections, T1000 AS, T1100 AS,”

on page C-3

illustrate the networks and how they are connected.

All networks, except the provisioning network, use internal connections in the

MPS. Only the provisioning network connects to the customer’s network. The

Ethernet interfaces are -10/100BaseT for Netra-based systems and Gigabit for

T1000 AS or T1100 AS-based systems. All networks use TCP/IP and UDP/IP as the transport protocol.

• The provisioning network uses the Ethernet interface that typically connects to an external wide area network (WAN). This interface provides connectivity to the remote MPS system, an LSMS, or to a customer-provided provisioning system.

• The main DSM Network uses the Ethernet interface that connects to the primary network port on all DSM cards. This network has sufficient capacity to support up to 25 DSMs. The primary port on all DSM cards runs at 100BaseT.

• The backup DSM Network uses the Ethernet interface that connects to the backup network port on all DSM cards. This network has sufficient capacity to support up to 25 DSMs. The backup port on all DSM cards runs at 10BaseT.

• The Synchronization Network uses the Ethernet interface that is on private LAN segment. This interface provides direct connectivity between MPS A and MPS B. IP addresses on this network are also used to provide remote dial up Point-to-Point Protocol (PPP) access (two IP addresses are reserved for the upper MPS and two IP addresses are reserved for the lower MPS.). Both systems are configured for PPP access.

C-2 910-0095-001 Revision J, November 2007

Network Overview

Preliminary

Figure C-1.

MPS Network Connections, Netra

Provisioning

Network

Upper

Netra 1400 hme0 qfe0 qfe1 qfe2

Main DSM

Network

Main DSM

Network

Backup DSM

Network hme0

Lower

Netra 1400 qfe0 qfe1 qfe2

/dev/term/a001

Dialup PPP

Network

Backup DSM

Network

Sync Network

EAGLE #1

Sync Network

EAGLE #2 hme0 qfe0 qfe1 qfe2

Upper

Netra 1400 hme0 qfe0 qfe1 qfe2

Lower

Netra 1400

/dev/term/a001

Dialup PPP

Network

Figure C-2.

MPS Network Connections, T1000 AS, T1100 AS

Provisioning

Network

MPS

Server A eth0 eth1 eth2 eth3 eth4

Main DSM

Network

Main DSM

Network eth0 eth1 eth2 eth3 eth4

MPS

Server A

MPS

Server B modem eth0 eth1 eth2 eth3 eth4

Dialup PPP

Network

Backup DSM

Network

Sync Network

EAGLE #1

Backup DSM

Network

Sync Network

EAGLE #2 eth0 eth1 eth2 eth3 eth4

MPS

Server B modem

Dialup PPP

Network

910-0095-001 Revision J, November 2007 C-3

Customer-Supplied Information

— Draft —Preliminary

Customer-Supplied Information

The customer’s network administrator provides the following information:

1. Two IP addresses on the provisioning network

2. Netmask of the provisioning network

3. Default router on the provisioning network

IP Address Assignment

The provisioning network requires two IP addresses, one for each MPS Server.

The IP addresses are provided by the customer network administrator.

The main DSM Network, the backup DSM Network and the Synchronization

Network addresses are pre-set prior to customer delivery. If there is a conflict in the customer’s numbering plan with the pre-set addresses, the pre-set addresses can be changed.

The addresses require private class “C” network addresses as defined in RFC

1597 and RFC 1918. These networks are not routed (not visible to any external networks).

The third octet for each ELAP or EPAP Sync network address is set to .2 as the default. It can be changed if necessary. If you change this octet value, follow the instructions in “Configure ELAP or EPAP Sync Network” in the ELAP

Administration Manual or the EPAP Administration Manual.

The fourth octet of the address is selected as follows:

• If the ELAP or EPAP is configured as ELAP A or EPAP A, the fourth octet has a value of 100.

• If the ELAP or EPAP is configured as ELAP B or EPAP B, the fourth octet has a value of 200.

TEKELEC recommends that the addresses range between 192.168.1.0 and

192.168.255.0. The netmask of these networks must be 255.255.255.0. Table C-1

depicts the IP address allocation for the DSM Network.

Table C-1.

IP Address for the DSM Network

IP Range

xxx.xxx.xxx.1 - xxx.xxx.xxx.25

xxx.xxx.xxx.100

xxx.xxx.xxx.200

xxx.xxx.xxx.210 - xxx.xxx.xxx.215

Function

DSM Interfaces (One IP address per card)

MPS Server A IP Address

MPS Server B IP Address

Local Access IP address (on Backup DMS network)

C-4 910-0095-001 Revision J, November 2007

IP Address Assignment

Preliminary

The same network address range selected for the MPS interfaces must be used

when configuring the DSM cards within the EAGLE 5 ISS. Table C-2 depicts the IP

address allocation for the Sync Network.

Table C-2.

IP Address for the Sync Network

IP Range

zzz.zzz.zzz.100

zzz.zzz.zzz.101

zzz.zzz.zzz.102

zzz.zzz.zzz.201

zzz.zzz.zzz.202

zzz.zzz.zzz.200

Function

MPS Server A Ethernet IP Address

MPS Server A PPP Modem Address

MPS Server A PPP Dial-up Address

MPS Server B PPP Modem Address

MPS Server B PPP Dial-up Address

MPS Server B Ethernet IP Address

The Dialup Point-to-Point Protocol (PPP) Network allows multiple user interface sessions to be established to the ELAP or EPAP from a remote workstation.

The MPS servers are configured for the use of a modem on port a001 on the serial expansion board. The modem connection supports PPP (TCP/IP). With this capability, multiple networked applications can be run across the PPP link at the

same time. The remote dial-in serial port configuration is described in “Modems” on page C-10.

PPP requires two IP addresses to be registered, one to the serial port on the server, and one to the client dialing into the server. These IP addresses are allocated on the Sync network, and will be different for each system.

If the IP address of the Sync network is changed using the ELAP or EPAP user interface menu item, the PPP IP addresses will be updated by the user interface operation at the same time.

Table C-4 depicts valid sample IP addresses as an example. This example shows

three DSM cards in the EAGLE 5 ISS.

Table C-3.

EAGLE 5 ISS IP Addresses

IP Range

192.168.2.100

192.168.2.101

192.168.2.102

192.168.2.201

192.168.2.202

192.168.2.200

192.168.122.1

192.168.122.2

Function

MPS Server A Sync IP Address

MPS Server A PPP Modem Address

MPS Server A PPP Dial-up Address

MPS Server B PPP Modem Address

MPS Server B PPP Dial-up Address

MPS Server B Sync IP Address

DSM #1 Main DSM Network IP Address

DSM #2 Main DSM Network IP Address

910-0095-001 Revision J, November 2007 C-5

Netmask and Broadcast

— Draft —Preliminary

Table C-3.

EAGLE 5 ISS IP Addresses (Continued)

IP Range

192.168.122.3

192.168.122.100

192.168.122.200

192.168.123.1

192.168.123.2

192.168.123.3

192.168.123.100

192.168.123.200

192.9.200.22 a

192.9.200.66 a

192.9.200.1 a

255.255.255.0 a

Function

DSM #3 Main DSM Network IP Address

MPS Server A Main DSM Network IP Address

MPS Server B Main DSM Network IP Address

DSM #1 Backup DSM Network IP Address

DSM #2 Backup DSM Network IP Address

DSM #3 Backup DSM Network IP Address

MPS Server A Backup DSM Network IP Address

MPS Server B Backup DSM Network IP Address

MPS Server A Provisioning DSM Network IP Address

MPS Server B Provisioning DSM Network IP Address

Provisioning Network Router (default router)

Provisioning Network Netmask a

These addresses are provided by the customer’s network administrator.

Netmask and Broadcast

The MPS netmask defaults to that matching the address assigned to each interface. In the event of a class "C" network, the default broadcast address is the interface address ORed with a mask of x000000FF. For example, an IP address of

192.168.89.40 would have a broadcast address of 192.168.89.255. Only the netmask on the Provisioning network can be changed.

Network Interface Functions

Table C-4 shows the interface functions required for MPS and the assignment to

interfaces.

Table C-4.

Interface Functions Required for MPS

Interface Function Protocol

Connection to

Provisioning

Network *

Connection to

Provisioning

Network *

Dial-up PPP server on Sync Network

Speed

Netra

Tekserver

TCP/IP 10/100BaseT

Gigabitt

TCP/IP

TCP/IP

10/100BaseT

Gigabitt

PPP modem

Assigned to

(Netra/Tekserver)

MPS Server A

(hme0 port/interface eth0)

MPS Server B

(hme0 port/interface eth0)

MPS Server A PPP serial port (ipdptp0)

Assigned to

(Netra/Tekserver)

MPS Server A

(hme0 port/interface eth0)

MPS Server B

(hme0 port/interface eth0)

MPS Server A PPP serial port (ipdptp0

C-6 910-0095-001 Revision J, November 2007

Network Assumptions

Preliminary

Table C-4.

Interface Functions Required for MPS (Continued)

Interface Function Protocol

Speed

Netra

Tekserver

TCP/IP PPP modem Dial-up PPP server on Sync Network

Dial-up PPP server on Sync Network

TCP/IP PPP modem

Dial-up PPP server on Sync Network

Main DSM

Network

Main DSM

Network

Backup DSM

Network

Backup DSM

Network

Sync Network

Sync Network

TCP/IP PPP modem

TCP/IP

TCP/IP

TCP/IP

TCP/IP

10/100BaseT

Gigabit

10/100BaseT

Gigabitt

10/100BaseT

Gigabitt

10/100BaseT

Gigabitt

TCP/IP 10/100BaseT

Gigabitt

TCP/IP 10/100BaseT

Gigabitt

Assigned to

(Netra/Tekserver)

MPS Server A Client PPP serial port

MPS Server

B PPP serial port (ipdptp0)

MPS Server B Client PPP serial port

MPS Server A

(qfe0 port/interface eth1)

MPS Server B

(qfe0 port/interface eth1)

MPS Server A

(qfe1 port/interface eth2)

MPS Server B

(qfe1 port/interface eth2)

MPS Server A

(qfe2 port/interface eth3)

MPS Server B

(qfe2 port/interface eth3)

Assigned to

(Netra/Tekserver)

MPS Server A Client PPP serial port

MPS Server B PPP serial port (ipdptp0)

MPS Server B Client PPP serial port

MPS Server A

(qfe0 port/interface eth1

MPS Server B

(qfe0 port interface eth1)

MPS Server A

(qfe1 port/interface eth2)

MPS Server B

(qfe1 port/interface eth2)

MPS Server A

(qfe2 port/interface eth3

MPS Server B

(qfe2 port/interface eth3

* These are generally visible outside of the immediate MPS area and they will pass through routers and firewalls

Network Assumptions

The MPS network route and gateway implementation conforms to the following:

• Four individual networks are required. Three of these networks are internal to the MPS system and should not need to be changed.

• MPS is configured to listen for Routing Information Protocol (RIP) broadcasts but does not send out any routing updates.

• Individual interfaces are configured with default IP addresses at the time of EPAP or ELAP initialization. IP addresses are assigned as part of the manufacturing procedure and can be changed at initialization if required.

See “Network Configuration” on page C-8 to implement a change.

• No use of virtual LANs, custom subnets, or other routing parameters are used that could conflict with the customer network.

• Matching of the interfaces to the external destinations is implemented using a default route.

910-0095-001 Revision J, November 2007 C-7

Network Configuration

— Draft —Preliminary

Network Configuration

DSM and Sync Network addresses are configured to default values at EPAP or

ELAP initialization and should not need to be changed. If they need to be changed for any reason, refer to sections “Network Connection” and

“Configuration Menu” in the

ELAP Administration Manual

or

EPAP Administration

Manual included in your current Documentation Suite

.

The provisioning network addresses are configured using the ELAP or EPAP user interface configuration menu; refer to “Configuration Menu” in the

ELAP

Administration Manual

or

EPAP Administration Manual

.

Firewall and Router Filtering Considerations

If a firewall is installed in the provisioning network between the MPS systems or between the MPS system(s) and the provisioning system, it must be configured to allow selected traffic to pass.

.

Firewall protocol filtering for the various interfaces is defined in Table C-5 from

the perspective of each MPS

C-8 910-0095-001 Revision J, November 2007

Firewall and Router Filtering Considerations

Preliminary

Table C-5.

Interface Functions Required for MPS

Interface IP Port

To Provisioning

Network

Netra: 10/BaseT

(hme0)

Tekserver: Gigabit

(eth0)

20

21

22

Use

ftp-data

1

- The customer may need to transfer provisioning data for bulk loading into PDB ftp

1

- Tekelec Customer Service may need to ftp software to MPS in recovery situations

TCP (ssh) - ssh connections use TCP

In bound

yes

1 yes

1 yes

2

Out bound

yes yes yes

23

123

80

8001

3

8473

3

5871-

5873

3

5874

5019

9696

1030

3

7483

3

9691 telnet - needed by customer or Tekelec customer service

NTP - needed for time-sync

Yes

Yes

Apache - needed for ExAP Web-based

GUI

SuEXEC - needed by ExAP Web-based

GUI

Yes

Yes

GUI server - needed by ExAP Web-based

GUI

Provisioning data to the EPAP

Yes

Yes

Provisioning data to the EPAP

Versant Fault Tolerant Server - EPAP database mgmt system

PDBA - PDB application messages the provisioning data

LSMS Bulk Download and High Speed

Audit

LSMS Provisioning Data

Watcher Port (diagnostics)

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

MPS

Application

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP and

ELAP

EPAP only

EPAP only

EPAP only

EPAP only

ELAP only

ELAP only

ELAP only

1. FTP data is normally received from the customer's Provisioning System.

This assumes the firewall automatically opens the high numbered return port (the default behavior of firewalls like Firewall-1). If using a basic packet filtering router, contact the Customer Care Center.

2. The two-way TCP communication channel endpoints are the port number

22 and the Server spawned random port value.

3. These ports are configurable via the configuration menus of the ELAP and

EPAP software. See

“Configuration Menu” in the ELAP Administration

Manual or EPAP Administration Manual

for more information.

910-0095-001 Revision J, November 2007 C-9

Serial Communication

— Draft —Preliminary

Serial Communication

Each MPS server has two onboard serial ports. Serial port A is the Console port and serial port B is connected by a null-modem cable to serial port A on the mate

MPS server. The lower ELAP or EPAP server is configured with an additional 8 serial ports in a multiport PCI serial port card.

Table C-6 depicts the Serial Port assignments for MPS Servers A and B

Table C-6.

Serial Port Assignments for MPS Servers A and B

MPS

Server

A

B

Serial Port Name

ttya ttyb ttya ttyb term/a000 term/a001 term/a002 term/a003 term/a004 term/a005 term/a006

Serial Port Use

Console

MPS

Server B Console monitor

Console

MPS

Server A Console monitor

Connection for local provisioning terminal

Dial in modem connection

Connection to EAGLE for EAGLE testing/configuration

Used to monitor upper power distribution panel

Used to monitor lower power distribution panel

Reserved, currently configured for local provisioning terminal

Reserved, currently configured for local provisioning terminal

Reserved, currently configured for local provisioning terminal term/a007

Modems

Dial-in Capability

MPS Server B is configured for a modem on port a001 on the 8-Port Connector

Box and supports PPP (TCP/IP). With this capability, multiple networked applications can run across the PPP link simultaneously. PPP also requires two IP addresses to be registered, one to the serial port on the server, and one to be assigned to the client dialing into the server. These IP addresses are allocated on the synchronization network.

The remote dial-in serial port will be configured as follows:

• Hardware flow control (RTS/CTS)

• 38400 bps port speed

• 8-bit data

• No parity

C-10 910-0095-001 Revision J, November 2007

Serial Communication

Preliminary

If the remote dial-in serial port is not functional at one EAGLE 5 ISS site, dialing into the remote EAGLE 5 ISS site and connecting back to the functional MPS at the failed EAGLE 5 ISS site will allow remote recovery.

Modem Configuration

To simplify configuring the modem to the setting described in the previous

section “

“Dial-in Capability

,” use the script

/opt/TKLCplat/bin/modem_setup. (also can be executed from

Application GUI)

This script supports five modems:

• Motorola V.3600

• US Robotics X2 Sportster External

• US Robotics V.90 Sportster External

• Multitech MT5634ZBA (no long supported)

• 3Com US Robotics Courier 56k V-Everything

NOTE: This script does NOT support any other modems.

Set up the modem using this script with the following procedure.

Procedure C-1. Configure Modem with Script

1.

Attach the modem to MPS server B, port a001 of the serial expansion board using an appropriate cable. (This cable must be wired straight through, all 25 pins wired.)

2.

Apply power to the modem.

3.

Run the script from a user shell account on MPS server B, such as epapdev or elapdev. Here is a sample execution of the script:

$ /opt/TKLCplat/bin/modem_setup tmodem connected

Setting up Motorola V.3600 modem.

Done setting up Motorola modem.

Printers

Printers are not supported on the MPS systems.

910-0095-001 Revision J, November 2007 C-11

Platform Security

— Draft —Preliminary

Tip Utility (EAGLE Only)

On MPS Server B, the UNIX tip utility is also used to connect an MPS Server to the EAGLE 5 ISS attached to serial port a002. A tip utility can be opened using the

Connect to EAGLE MMI Port menu item in the debug menu of the ELAP or EPAP user interface. Use the tip command, “Return ~.“to drop the connection and exit.

VT100 Ports

On MPS Server B, serial ports a000 and a005-a007 are configured as VT100 login ports for use with a standard EAGLE 5 ISS VT520 terminal. The configuration is

9600 baud, 8-bit data, and no parity. Ports a005-a007 are reserved for future use.

Platform Security

The EPAP and ELAP platform uses Secure Shell (ssh) for platform security. The

Ssh protocol uses public-key encryption and does not pass passwords in clear text

C-12 910-0095-001 Revision J, November 2007

Glossary

BIOS

CD

CD-RW

CLEI

CPU

E1

ECC

FRU

HD

IDE

I/O

LED

MHz

NE

NEBS

PCI

RAM

RMA

ROM

RTTE

Basic Input Output System.

Compact Disk.

Compact Disk-Read/Write.

Common Language Equipment Identifier, a code used by some telephony companies to identify manufacturer, part number, and customer.

Central Processing Unit, the computing part of a computer.

European Digital Signal Level-1 (2.048 Mbits/sec).

Error Correction Coded.

Field Replaceable Unit, any unit of hardware that can be replaced in the field by the customer.

Heavy Duty.

Integrated Drive Electronics, an interface standard for connecting hard drives to PCs.

Input/Output.

Light Emitting Diode.

Megahertz (1,000,000 Hertz).

Network Element.

Network Equipment Building System.

Peripheral Component Interconnect, a peripheral bus commonly used in PCs, Macintoshes and workstations that provides a high-speed data path between the CPU and peripheral devices (such as video, disk, and network).

Random Access Memory.

Return Material Authorization.

Read-only memory.

Radio & Telecommunication Terminal Equipment.

910-0095-001 Revision J November 2007 Glossary-1

T1

UL

USB

VDC

VGA

VOM

The North American telecommunications standard defining a circuit that multiplexes and switches 24 channels and operates at speeds of 1.544 Mbps.

Underwriters Laboratories.

Universal Serial Bus, a hardware interface for low-speed peripherals such as the keyboard, mouse, joystick, scanner, printer and telephony devices. It also supports MPEG-1 and MPEG-2 digital video. USB version 1.1 has a maximum bandwidth of 12 Mbits/sec (equivalent to 1.5 Mbytes/sec), and up to 127 devices can be attached. Fast devices can use the full bandwidth, while lower-speed ones can transfer data using a 1.5 Mbits/sec subheading.

Volts Direct Current.

Videographic array.

Volt Ohm Meter.

B-2 910-0095-001 Revision J November 2007

— Draft —

Index

8-Port Connector

C-10

A

addresses, network IP

C-4

administrator requirements, customer

(provisioning) network

C-4

air filter part number

B-3

replace

7-18

anchor assembly for raised floor with support channel

4-

14

for raised floor with support channel and spring nut

4-16

raised floor over concrete

4-10

slab floor

4-7

anchor frame for raised floor with support channel

4-

13

for raised floor with support channel and spring nut

4-16

to concrete under raised floor

4-10

to slab floor

4-6

anchor holes, in raised floor

4-5

assignments

MPS Server serial port

C-10

network IP address

C-4

C

cable holes, in raised floor

4-5

cable management arms

3-10

cabling additional NE server

5-16

frame

4-19

central office ground

6-8

chalk line

4-5

changing passwords

6-15

checklist, post-installation

6-13

compliance, regulatory

2-4

configuration, Dialup PPP network serial port

C-10

configuring the modem

C-11

Connect to Eagle MMI Port menu item

C-12

connections

DSM network

C-2

EPAP or ELAP Sync network

C-2

provisioning (customer) network

C-2

connections, ELAP and EPAP network

C-2

crimping tool

6-3

customer (provisioning) network administrator requirements

C-4

interface

C-8

IP addresses

C-4

Customer Assistance

1-7

D

default

EPAP or ELAP Sync network IP addresses

C-4

Dial-in Capability

C-10

Dialup PPP network description

C-5

IP addresses

C-2 ,

C-5

modem

C-5

remote dial-in port

C-5

serial port configuration

C-10

documentation admonishments

1-6

delivery

1-6

packaging

1-6

updates

1-6

drill bit, masonry

4-3

DSM networks connections

C-2

IP addresses

C-4

E

Eagle tip utility

C-12

910-0095-001 Revision J, November 2007 Index-1

Index

— Draft —

VT100 terminal ports

C-12

VT520 terminal

C-12

ear protectors

4-3

earthquake resistance

2-7

ELAP

Connect to Eagle MMI Port menu item

C-

12

network connections

C-2

Sync network connection

C-2

Sync network IP addresses

C-4

electric shock

6-2

elevation requirements

2-6

environmental requirements

2-6

EPAP

Connect to Eagle MMI Port menu item

C-

12

network connections

C-2

Sync network IP addresses

C-4

Ethernet switch replace

7-4

F

fan assembly part number label

B-3

, B-7

replace

7-19

filtering firewall protocol

C-8

router

C-8

fire protection requirements

2-6

firewall protocol filtering

C-8

floor loading

2-8

mark layout

4-4

plan

4-4

preparation additional for raised floors

4-5

for heavy duty frame

4-4

raised additional preparations

4-5

anchoring frame to concrete under raised floor

4-10

anchoring frame using support channel and spring nut

4-16

anchoring with support channel

4-

13

slab anchor assembly

4-7

slab, anchoring frame

4-6

frame anchoring to concrete under raised floor

4-10

to raised floor using support channel

4-13

to raised floor with support channel and spring nut

4-16

to slab floor

4-6

floor preparation

4-4

layout

4-4

template

4-4

unpacking

4-2

FRU replacement tools required

7-3

G

ground main

6-5

plane

6-3

window

6-4

Grounding

2-8

H

hard disk drive label

B-10

,

B-12

,

B-13

,

B-15

,

B-16

,

B-19

part number

B-10 ,

B-12 ,

B-13

, B-15

, B-

16

,

B-19

replace

7-23

heavy duty frame anchoring to concrete under raised floor

4-10

anchoring to raised floor with support channel and spring nut

4-16

anchoring to slab floor

4-6

floor preparation

4-4

installing, recommended tools

4-3

Htapped

6-4

HVAC requirements

2-6

I

inspection, post-installation

6-13

installing heavy duty frame

4-3

Tekelec 1000 chassis in a frame

5-5

Index-2 910-0095-001 Revision J, November 2007

Index

— Draft —

Multi-Purpose Server

C-2

interface customer (provisioning) network

C-8

firewall protocol filtering

C-8

functions, network

C-6

inventory additional server

5-2

frame

4-2

IP addresses default for EPAP or ELAP Sync network

C-4

Dialup PPP network

C-5

network assignments

C-4

RFC 1597 standard

C-4

RFC 1918 standard

C-4

isolator pad

4-4

N

network connections, ELAP and EPAP

C-2

customer (provisioning)

C-2 ,

C-4 ,

C-8

Dialup PPP

C-5

,

C-10

DSM main and backup

C-2

EPAP or ELAP Sync

C-2

interface functions

C-6

IP address assignments

C-4

network, Dialup PPP

C-5

O

one-inch diameter hole

4-5

overhead rack support, attaching

4-18

L

label fan assembly

B-3

,

B-7

hard disk drive on part

B-10

,

B-12

,

B-13

,

B-15

,

B-

16

,

B-19

PCI card on card

B-13

layout, frame

4-4

Lighting

2-7

lighting

2-7

M

main ground

6-5

marking cable holes

4-5

frame layout

4-4

masking tape

4-3

masonry drill-bit

4-3

Maximum weight

2-8

menu item, ELAP user interface

Connect to Eagle MMI Port

C-12

menu item, EPAP user interface

Connect to Eagle MMI Port

C-12

Modem

C-10

Modem Configuration

C-11

modem for PPP connection

C-5

modems supported

C-11

MPS Server serial port assignments

C-10

VT100 terminal ports

C-12

P

P/N 690-0131-01

6-8

P/N 804-0228-R01

6-4 ,

6-8

P/N 804-0817-R02

6-8

part number air filter

B-3

fan assembly

B-3 ,

B-7

hard disk drive

B-10

,

B-12

,

B-13

,

B-15

,

B-16

,

B-19

locating

B-3

PCI card

B-13

passwords, changing

6-15

PCI card label

B-13

part number

B-13

replace

7-37

Point-to-Point Protocol (PPP) for Dialup PPP network

C-5

modem for

C-5

port speed

C-10

port, remote dial-in

C-5

, C-10

ports assignments, MPS Server serial

C-10

configuration for Dialup PPP serial

C-10

firewall protocol filtering

C-8

VT100 for Eagle VT520 terminal

C-12

post-installation inspection

6-13

power requirements

2-10

pre-installation requirements

2-5

910-0095-001 Revision J, November 2007 Index-3

Index

— Draft —

preparing floor for heavy duty frame

4-4

Printers

C-11

protocol filtering, firewwall

C-8

Protocol, Point-to-Point (PPP)

C-5

provisioning (customer) network

<Italics>see also customer (provisioning) network

connection

C-2

interface

C-8

IP addresses

C-4

R

rack, overhead

4-18

raised floor additional preparations

4-5

anchor assembly for anchoring to slab

4-10

for use with support channel

4-14

anchor assembly for use with support channel and spring nut

4-16

anchor with support channel

4-13

anchor with support channel and spring nut

4-16

create cable and anchor holes

4-5

recommended tools installing heavy duty frame

4-3

regulatory compliance

2-4

relative humidity

2-6

remote dial-in port

C-5

,

C-10

remote dial-in serial port

C-11

replace air filter

7-18

Ethernet switch

7-4

fan assembly

7-19

hard disk drive

7-23

PCI card

7-37

requirements customer network administrator

C-4

pre-installation

2-5

Return Material Authorization

B-2

return shipment

7-23

,

B-23

return shipping instructions

B-22

RFC 1597 network address standard

C-4

RFC 1918 network address standard

C-4

risk of electric shock

6-2

RMA, obtaining

B-2

rotary impact drill

4-3

router filtering

C-8

S

safety

2-2

safety glasses

4-3

script to configure modems

C-11

serial ports

Dialup PPP network configuration

C-10

Eagle VT520 terminal

C-12

MPS Server assignments

C-10

shipping, return instructions

B-22

slab floor anchor assembly

4-7

slab floor, anchoring frame

4-6

space requirements

2-7

standard, RFC 1597 address

C-4

standard, RFC 1918 address

C-4

supported modems

C-11

switch replace

7-4

Sync network, EPAP or ELAP connection

C-2

IP addresses

C-4

synchronization network

C-10

T

temperature requirements

2-6

template, frame

4-4

terminal for Dialup PPP network

C-10

VT100 ports for Eagle VT520 terminal

C-

12

tip utility, Eagle

C-12

tools required for FRU replacement

7-3

tools, recommended installing heavy duty frame

4-3

to install heavy duty frame

4-3

U

unpacking frame

4-2

utility, Eagle tip

C-12

Index-4 910-0095-001 Revision J, November 2007

Index

— Draft —

V

vacuum cleaner

4-3

VT100 Ports

C-12

VT100 ports for Eagle VT520 terminal

C-12

VT520 Eagle terminal

C-12

910-0095-001 Revision J, November 2007 Index-5

— Draft —

Index

Index-6 910-0095-001 Revision J, November 2007

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